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At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today! Job Summary Park Holidays UK is seeking a talented, enthusiastic, and passionate Accommodation Manager to join our team. The successful candidate will be responsible for overseeing the standards and operations of our accommodation services, ensuring a high level of cleanliness, safety, and guest satisfaction. This role requires strong leadership, excellent communication skills, and a commitment to exceeding guest expectations. As an Accommodation Manager, you will play a crucial role in maintaining our holiday fleet to the highest standards, both during peak season and in preparation for seasonal changes. Job Duties <ul> <li>Prioritise guest satisfaction by always ensuring professional and courteous communication.</li> <li>Assist in pre-season preparations and winter close-down tasks, including setting up and securing accommodations, managing inventory, and completing necessary maintenance tasks.</li> <li>Train, support, and monitor the cleaning team to ensure they meet company standards of cleanliness and safety.</li> <li>Ensure the cleaning team complies with Health &amp; Safety standards and COSHH regulations; obtain relevant risk assessments and method statements from contractors.</li> <li>Manage key handling, inventory management, and the upkeep of safety equipment such as smoke detectors and fire extinguishers.</li> <li>Ensure all accommodations are inspected and meet company standards before guest check-in, and that any maintenance issues are promptly reported and addressed.</li> <li>Oversee the linen process and ensure all housekeeping areas are kept clean, tidy, and well-organised in compliance with Health &amp; Safety regulations.</li> <li>Oversee staffing levels, including recruitment, scheduling, and rota management, to ensure adequate coverage and operational efficiency.</li> <li>Monitor and maintain the cleanliness and condition of all accommodations, ensuring they meet company standards.</li> <li>Greet and communicate with guests professionally and courteously, delivering exceptional guest service.</li> <li>Lead pre-season preparations, including setting up the fleet, managing inventory deliveries, and ensuring all units are guest ready.</li> <li>Oversee winter closedown activities, ensuring all accommodations are properly secured, cleaned, and prepared for the off-season.</li> <li>Manage linen stock levels and the overall linen process to ensure efficient operation.</li> <li>Foster strong communication and collaboration with the Holiday Service team to maintain the highest operational standards for the hire fleet.</li> <li>Ensuring all keys are always safeguarded and accounted for.</li> <li>Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.</li></ul>Requirements <ul> <li>Proven experience in a similar role within the hospitality or accommodation sector.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Commitment to delivering high standards of guest service.</li> <li>Knowledge of Health &amp; Safety and COSHH regulations.</li> <li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li> <li>Flexibility to work during peak season and manage off-season preparations.</li></ul>We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. Benefits At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: <ul><li>Generous discount on holidays across our parks</li><li>Discount on all food and beverage items on park</li><li>Free premium eye test voucher</li><li>Access to the Help@hand app offering health, wellbeing, and retail discounts</li><li>Comprehensive Employee Assistance Programme</li><li>Discounted gym memberships</li><li>Employee referral scheme</li><li>Sales referral scheme</li><li>Free expert mortgage advice</li><li>Company pension scheme</li></ul>IND1 Location:

Accommodation Manager

Job summary Be a key member of a multi-disciplinary, multi-agency team providing support to adults of all ages who do not require specialist acute hospital admission but require support to maintain their independence within their home setting. Placing emphasis on promoting and maintaining individuals' independence, dignity, and choice, undertaking medical, nursing or therapy related treatment programs or social care intervention to support and enable people. Main duties of the job Working across the whole of Calderdale, this role involves assessing a wide variety of situations, providing solutions (equipment, adaptations, and assistive technology), alongside caring and supporting individuals. Participate in new initiatives and future changes in care delivery including the Rapid Reablement Service as part of the Urgent Community Response Team. Support hospital discharges and prevent unnecessary admissions to hospitals. About us The UCR team delivers a seven-day service with staff working on a rota basis for different shift patterns covering the whole of Calderdale. The service focuses on the delivery of rapid assessment and intervention for adults of all ages who do not require specialist acute hospital admission but who require crisis intervention within a community setting. This may be due to an alteration in their physical or psychological well-being, or a temporary change in their social circumstances which makes it difficult for them to be maintained in their own home without a short period of rehabilitation or intervention from UCR. Job description Job responsibilities <ol> <li>Establish positive relationships with the people we provide care for within professional boundaries, promoting dignity, choice, and respect</li> <li>Working with people to encourage them to be able and independent by providing support and personal care to a range of service users in vastly different circumstances.</li> </ol> <ol> <li>Providing personal care, including washing, dressing, toileting, shaving, mouth care, catheter care, feeding, and meal preparation, with the objective of encouraging people to do these tasks independently. Support and enable service users to improve or maintain their mobility through exercise and the use of mobility appliances or fitting equipment ifappropriate.</li> </ol> <ol> <li>Recording/Documentation accurately. Read, respond, and act upon support plans, risk assessments, manual handling assessments, medication profiles, and other written information within the person's home. IT skills by completing mileage, booking A/L, toil, and applying for internal training on the system.</li> </ol> <ol> <li>Assist people, where appropriate, manage and take their prescribed medication according to their individualised medication profile and medication policy, be competent in dispensing medication from boxes and bottles, applying pain patches, contact chemist re medication, collection, and delivery prescriptions. Be competent in assisting a service user with stoma care and catheter care to recognise risks and report concerns to the appropriate person.</li> </ol> <ol> <li>Assess for equipment, assistive technology, and minor / major adaptations. To consider any preventative measures necessary to maintain independence, provide equipment, demonstrate, and instruct individuals, carers, and other professionals in the safe use of and provide ongoing training when required. Work will be carried out in patients own homes and the activities will include: a) Implementing treatment to protocols and based on competencies. b) Monitoring progress and feeding back to the registered practitioner or assistant practitioner c) Making minor adjustments to treatment programmes within predetermined limits d) Assisting registered practitioners with complex treatment. e) Community participation: support the individual and their families to identify community activities that will support the individual to maintain their connections with themselves, the people, and the environment surrounding them. f) Ability to use technology and interpret data to inform Reablement plans</li> </ol> <ol> <li>Attend training as identified through appraisal, in line with national minimum care standards, Skills Training and Council policy, and be proactive in any development opportunities as they arise. To assist in the induction of new colleagues and to maintain positive relationships within the team and beyond.</li> </ol> <ol> <li>Support and participate in treatment/exercise regimes and rehabilitation plans identified by other team members undertaking basic nursing, occupational therapy and physiotherapy roles following appropriate training, i.e., putting a splint on foot and following the exercise regime laid out, use of walking aids, deliver, and fit equipment.</li> </ol> <ol> <li>The initiative, to have a responsible attitude and a creative approach, to be open, you try new ways of working with service users and their carers. The ability to work alone and use your own initiative, however, also raise any issues that you feel need supervisory support and may have to deal with any emergency.</li> <li>Will be required to work in the homes of our service users. The types homes include houses, flats, sheltered housing, caravans, etc. some of which may be unpleasant or disagreeable, referring the difficult situations to the Locality Manager or Community Service Manager. This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out any other duties as directed; the responsibility level of any other duties should not exceed those outlined above.</li> </ol> Job description Job responsibilities <ol> <li>Establish positive relationships with the people we provide care for within professional boundaries, promoting dignity, choice, and respect</li> <li>Working with people to encourage them to be able and independent by providing support and personal care to a range of service users in vastly different circumstances.</li> </ol> <ol> <li>Providing personal care, including washing, dressing, toileting, shaving, mouth care, catheter care, feeding, and meal preparation, with the objective of encouraging people to do these tasks independently. Support and enable service users to improve or maintain their mobility through exercise and the use of mobility appliances or fitting equipment ifappropriate.</li> </ol> <ol> <li>Recording/Documentation accurately. Read, respond, and act upon support plans, risk assessments, manual handling assessments, medication profiles, and other written information within the person's home. IT skills by completing mileage, booking A/L, toil, and applying for internal training on the system.</li> </ol> <ol> <li>Assist people, where appropriate, manage and take their prescribed medication according to their individualised medication profile and medication policy, be competent in dispensing medication from boxes and bottles, applying pain patches, contact chemist re medication, collection, and delivery prescriptions. Be competent in assisting a service user with stoma care and catheter care to recognise risks and report concerns to the appropriate person.</li> </ol> <ol> <li>Assess for equipment, assistive technology, and minor / major adaptations. To consider any preventative measures necessary to maintain independence, provide equipment, demonstrate, and instruct individuals, carers, and other professionals in the safe use of and provide ongoing training when required. Work will be carried out in patients own homes and the activities will include: a) Implementing treatment to protocols and based on competencies. b) Monitoring progress and feeding back to the registered practitioner or assistant practitioner c) Making minor adjustments to treatment programmes within predetermined limits d) Assisting registered practitioners with complex treatment. e) Community participation: support the individual and their families to identify community activities that will support the individual to maintain their connections with themselves, the people, and the environment surrounding them. f) Ability to use technology and interpret data to inform Reablement plans</li> </ol> <ol> <li>Attend training as identified through appraisal, in line with national minimum care standards, Skills Training and Council policy, and be proactive in any development opportunities as they arise. To assist in the induction of new colleagues and to maintain positive relationships within the team and beyond.</li> </ol> <ol> <li>Support and participate in treatment/exercise regimes and rehabilitation plans identified by other team members undertaking basic nursing, occupational therapy and physiotherapy roles following appropriate training, i.e., putting a splint on foot and following the exercise regime laid out, use of walking aids, deliver, and fit equipment.</li> </ol> <ol> <li>The initiative, to have a responsible attitude and a creative approach, to be open, you try new ways of working with service users and their carers. The ability to work alone and use your own initiative, however, also raise any issues that you feel need supervisory support and may have to deal with any emergency.</li> <li>Will be required to work in the homes of our service users. The types homes include houses, flats, sheltered housing, caravans, etc. some of which may be unpleasant or disagreeable, referring the difficult situations to the Locality Manager or Community Service Manager. This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out any other duties as directed; the responsibility level of any other duties should not exceed those outlined above.</li> </ol> Person Specification QUALIFICATIONS / TRAINING Essential <ul> <li>English and Math GCSE grade 9-2 (A*-E) or equivalent</li> <li>Competence based level 3 Qualification e.g. NVQ or Diploma in Adult Care</li> <li>Willing towards Trusted assessor Accreditation</li> </ul> KNOWLEDGE, EXPERIENCE &amp; EXPERTISE Essential <ul> <li>Working with a range of people delivering care or support in the community</li> <li>Skilled understanding of the needs of people with Dementia including an understanding of promoting independence and choice to the individual</li> <li>Practical experience of using equipment relating to care or willing to learn</li> <li>Understanding of Person centred Approaches</li> </ul> Desirable <ul> <li>Provide high quality support to people in their own home</li> <li>Flexible working responding to the ever changing demands/needs of a community based service</li> <li>Work with people in goal setting, devise support plan to enable the person to maximize their independence and rehabilitation through reablement process and emotional support. Work with people to assess for equipment, assistive technology, and minor/major adaptations where appropriate including carers. To provide and / or install aids/ equipment and Assistive Technology</li> </ul> COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential <ul> <li>Excellent communication skills verbal, non-verbal and written</li> <li>Able to plan and prioritise workload</li> <li>Ability to demonstrate flexibility and initiative</li> <li>Ability to work effectively as a member of a team</li> <li>Ability to undertake training and apply new understanding</li> <li>Ability to maintain judgement when working under pressure</li> <li>Ability to work effectively as a member of a team</li> </ul>Person Specification QUALIFICATIONS / TRAINING Essential <ul> <li>English and Math GCSE grade 9-2 (A*-E) or equivalent</li> <li>Competence based level 3 Qualification e.g. NVQ or Diploma in Adult Care</li> <li>Willing towards Trusted assessor Accreditation</li> </ul> KNOWLEDGE, EXPERIENCE &amp; EXPERTISE Essential <ul> <li>Working with a range of people delivering care or support in the community</li> <li>Skilled understanding of the needs of people with Dementia including an understanding of promoting independence and choice to the individual</li> <li>Practical experience of using equipment relating to care or willing to learn</li> <li>Understanding of Person centred Approaches</li> </ul> Desirable <ul> <li>Provide high quality support to people in their own home</li> <li>Flexible working responding to the ever changing demands/needs of a community based service</li> <li>Work with people in goal setting, devise support plan to enable the person to maximize their independence and rehabilitation through reablement process and emotional support. Work with people to assess for equipment, assistive technology, and minor/major adaptations where appropriate including carers. To provide and / or install aids/ equipment and Assistive Technology</li> </ul> COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential <ul> <li>Excellent communication skills verbal, non-verbal and written</li> <li>Able to plan and prioritise workload</li> <li>Ability to demonstrate flexibility and initiative</li> <li>Ability to work effectively as a member of a team</li> <li>Ability to undertake training and apply new understanding</li> <li>Ability to maintain judgement when working under pressure</li> <li>Ability to work effectively as a member of a team</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Calderdale and Huddersfield NHS Foundation Trust Address Bowling Mill Dean clough level 4 Halifax HX3 5AX Employer's website

Independent Living Officer

About The Role Are you passionate about maintaining high standards and ensuring a safe, clean, and welcoming environment for our customers? LiveWest is looking for a dedicated Estate Officer to join our Supported Housing team. This role is perfect for someone who enjoys hands-on work, has a keen eye for detail, and thrives in a collaborative environment. Key Responsibilities: <ul> <li>Property Maintenance: Undertake minor maintenance work and repairs, ensuring properties are kept in excellent condition. Report any major repairs and liaise with contractors to ensure timely and effective solutions.</li> <li>Cleaning and Decorating: Maintain communal areas, including gardens, and prepare vacated properties for new customers by cleaning and redecorating as needed.</li> <li>Security Management: Ensure communal areas are secure by locking and unlocking facilities at agreed times, and maintain the security of void properties until new tenancies begin.</li> <li>Customer Liaison: Assist with property viewings, handovers, and ensure new customers understand how services work in their properties. Provide excellent customer service and support.</li> <li>Stock and Administration: Manage cleaning materials inventory, keep records of expenditure, and ensure all administrative tasks are completed accurately.</li> </ul> Why Join LiveWest? At LiveWest, we believe in putting the customer at the heart of everything we do. As an Estate Officer, you will be part of a team that values collaboration, innovation, and continuous improvement. We offer a supportive work environment where your contributions are recognised and valued. Join us and be part of a company that is committed to making a positive impact on the lives of our customers and the community. Apply now and take the first step towards a rewarding career with LiveWest! This role is being offered on a part time, permanent basis working 15 hours per week on a Monday &amp; Tuesday, this can be flexible. This is a field based role covering the Bideford area. For further information about this role, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check. About The Candidate To be successful in your application for the role of Estate Officer - Supported Housing, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experience of gardening, cleaning, minor maintenance repairs and/or decorating; experience in all is not essential but must be willing to undertake them in the role.</li> <li>Show an awareness of personal health and safety and of those around you.</li> <li>Experience of assisting customers and providing excellent customer service.</li> <li>Experience or confidence to liaise with contractors and sometimes act as the main point of contact between them and the customer.</li> <li>Ability to work using own initiative and remain calm under pressure.</li> <li>Good customer service skills; showing an understanding of what customer care is.</li> <li>Show a positive attitude and takes pride in work.</li> <li>Good interpersonal skills with the ability to build good relationships with customers and colleagues.</li> <li>Have a full, valid UK driving licence with access to a suitable vehicle.</li> </ul>Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Supported Housing - Estate Officer

The Vacancy Are you passionate about supporting older people to live independently and with dignity? We are looking for a compassionate and proactive Scheme Manager to join our friendly Independent Living for Older Persons (ILOPS) team at Warwick Flats. About Warwick Flats Warwick Flats is a warm and welcoming supported housing scheme offering long-term accommodation in 22 self-contained flats. We empower residents to live independently while fostering a strong sense of community through regular tenant meetings and activities. What You'll Be Doing As Scheme Manager, you'll: <ul> <li>Provide housing management and tenancy support to older residents.</li> <li>Coordinate with families, carers, and external agencies to meet tenant needs.</li> <li>Report repairs and conduct regular health and safety checks.</li> <li>Manage voids and lettings, including viewings and assessments.</li> <li>Promote tenant engagement and community involvement.</li> <li>Maintain secure access and communal areas.</li> <li>Support residents with aids, adaptations, and access to services.</li></ul>What We're Looking For You'll bring: <ul> <li>Knowledge of social housing and issues affecting older people.</li> <li>Experience supporting vulnerable individuals.</li> <li>Understanding of health &amp; safety and safeguarding.</li> <li>Effective communication and coordination skills.</li></ul>Additional Info The 21 hours per week will be covered over a minimum of 3 days per week; there is flexibility around which days of the week but working days must be between Monday and Friday. Our Head Office is based in Clifton, and you will be required to attend training here on occasion. Please note you will be asked to complete a work-related test as part of the interview process. The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

Independent Living Scheme Manager - Older Persons

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across West Yorkshire - including Leeds, Bradford, Oldham, Rochdale. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

Do you have experience, or are you looking for a career supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Support Coordinator to join our growing Independent Living Services Team supporting young people 16-18 under Local Authority Care across South Gloucestershire. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. Our services span several areas across South Gloucestershire, including Kingswood, Yate, Emersons Green, Whitchurch and Henbury. Due to the locations, successful applicants will need a full UK drivers licence and access to their own vehicle. We are looking for someone to work full-time (40 hours per week) on a rota basis, including alternate weekends. Part-time and bank hours are also available. The Role <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Why should you consider this opportunity? <ul><li>Be part of a welcoming and supportive team</li><li>Receive strong support from a management team with decades of experiences</li><li>Enjoy opportunities for career growth</li><li>Work within Ofsted regulated services, delivering bespoke, high quality support</li></ul>Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need! If you have any special access requirements or other support needs throughout the application process (including an interview), please contact us so that we can let you know how we can support you. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer CCP are committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Support Coordinator (Job ID 997) Hours: Full-time is 40 hours a week. Shifts are on a rota basis including alternate weekends and Sleep shifts. Part time and bank hours also available. Contract: Permanent Location: Various locations across South Gloucestershire and some outer parts of Bristol. Pay: £26,986 per year. Plus, an additional £8,320 per year if completing two sleep in shifts a week (£80 per sleep shift). Part time will be pro rata. Bank is £12.60 per hour, plus holiday pay accrual Closing Date: 11:59pm 1st October 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Support Coordinator - Independent Living Services (16-18 year olds)

Choosing to work at Stef &amp; Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vital services for the homeless, backed by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion and opportunity for all. Our journey so far Stef &amp; Philips began life in 2006 as a traditional family-run lettings agent, servicing private tenants and landlords in North London. But the UK's urgent need for good quality social housing had a profound impact on our Founder and CEO, Chris Philippou. In 2012 he acted on that need, and we now operate UK-wide with over 3800 accommodation units, 5500 tenants and counting. By bringing together private investors, local authorities, charities and housing associations in a spirit of trust and a shared commitment to improving tenants' lives, we've created a versatile, end-to-end model that delivers fit-for-purpose accommodation and services - a setting where people can begin to thrive again. Our full service approach is unique. All work is carried out by dedicated in-house teams to ensure reliable, high-quality service. The process begins with private or institutional investors looking for a positive social impact. Once we've helped them to source and acquire the right property, our construction arm remodels and refurbishes it to our exacting quality standards. We also sign a lease with the investor to handle lettings, management and maintenance, while protecting their capital and yields. We believe everyone deserves a safe place to call home and right now though the UK's housing crisis is getting worse, with homelessness forecast to double over the next 25 years. We're committed to changing that trend, combining profit with purpose. Our roots as a family business remain at the core of who we are, as do the values that go with it, and our commitment to helping vulnerable people get the housing help they need. Where you come in The Role A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. This position covers the hours from midday until 8.30pm. Whilst the potential duties are as for our other Housing Officers (as below), in this role, you'll focus mostly on - Conducting scheduled quarterly inspections of our PRS and PSL properties across London - Late check-ins for temporary accommodation service users You may need to travel to any of our London properties, and will be provided with a company vehicle which is also available for your own use outside of working hours. It's a very rewarding role in an organisation where your efforts will be recognised and valued. Housing officer role summary: <ul><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with S&amp;P procedures, including: <ul><li>Ad-hoc and scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with S&amp;P procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ul></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service users suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Carrying out a key audit of services</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Ensure relevant policies and standards are followed and maintained at all times</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>Read and seek to understand all relevant communication e.g. staff handbook, written communication</li><li>On occasion, you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Is this job for you? You'll have: <ul><li>Ability to regularly work the hours of midday to 8.30pm</li><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Driving licence</li></ul>Desirable: <ul><li>Chartered Institute of Housing National Practitioner level 3 or willingness to attain</li><li>Experience working within the temporary accommodation sector</li></ul>Benefits What's in it for you <ul><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Company vehicle and fuel card to cover all business travel from your home</li><li>Celebration of tenure <ul><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ul></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension scheme increase - after 2 years</li><li>Mental health &amp; wellbeing training through the charity Mind</li><li>Professional Emergency First Aid at work training</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation</li><li>Company payday lunch</li><li>Daily Fresh fruit</li></ul>Diversity &amp; Inclusion S&amp;P is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know. We'd be delighted if you tick off all our boxes but we also believe it's just as important we tick all of yours. If you think you have most of what we're looking for but not every single thing, go ahead and hit Apply We'd still love to hear from you!

Housing Officer

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. </li></ul>Desirable <ul><li>Evidence of change management delivery </li></ul>

Community Manager

Scheme Manager Eleanor Cross Road is a supported living scheme providing accommodation for up to 16 single homeless people in Broxbourne and floating support within the community to an additional 4 people. The team offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find move-on accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions. We are excited to recruit a Scheme Manager with the right values and behaviours who can encourage and nurture a positive workplace culture based on respect and dignity for those experiencing homelessness. Our values are: <ul><li>Service users first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>About the role As a Scheme Manager, you will lead a team and be responsible for overseeing support, advice and assistance to people who are/have been living on the streets ensuring individuals are able to access and maintain a safe and secure home of their own. We are looking for someone who has: <ul><li>Knowledge of relevant legislation in relation to homelessness, housing and the equalities act</li><li>Understanding of the multiple and complex needs experienced by homeless people</li><li>Previous experience of working in services for people experiencing homelessness</li><li>Previous experience of managing others</li><li>Previous supervisory experience</li></ul>The Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 per annum for a 37.5 hour a week contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>We are an Equal Opportunities &amp; Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Scheme Manager

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage or severe multiple disadvantage to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice and current thinking when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting, with significant experience of providing intensive housing management, and tenancy management tasks. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So you will not only be managing the team who are supporting those experiencing homelessness and multiple disadvantage, but also supporting a small complex caseload yourself. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff Management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers On Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum performance against organisational objectives.</li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life-cycle in accordance with the organisation's People policies.</li><li>Provide a safe space for reflective practice.</li><li>Create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple-disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality assure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added-value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseload held by the team (support plans / risk assessments) , ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents.</li><li>External - Local Authority Commissioners and Housing Officers / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in an accommodation-based service, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Extensive travel across the UK will be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Supported Housing Manager

<ul><li>Housing_Assistant_-_Role_Profile</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Housing Assistant South East and Kent - Multiple - 7085 Title: Housing Assistant South East London and Kent x3 Contract Type: Permanent - Full Time - 35 Hours Per Week Salary: £28,409 - £31,090 per annum (London Weighted salary), dependant on experience Grade: 4 Reporting Office: Stratford, London, E15 4PH Working Location: King Hall Mews Persona: Agile - Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday - Friday Closing Date: 26th September 2025 - 23:00 Interviews: Will be held on a date to be confirmed Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated *Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Role Profile - Housing Assistant 2025.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Join our South East London and Kent Team at L&amp;Q Would you like to join our revamped Housing Management Team as a Housing Assistant and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: <ul><li>Supporting the Neighbourhood Housing Lead and Area Housing Manager, ensuring the delivery of reliable, repeatable, and consistent services for residents.</li><li>Supporting robust performance against all KPIs and targets. This is a wide and varied role, working as part of a team, providing strong administrative support.</li><li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy and estate management issues.</li><li>Providing cover for Neighbourhood Leads to ensure consistency of service and to maintain a high level of resident satisfaction.</li></ul>What you'll bring: <ul><li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li><li>Able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li><li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li><li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li><li>Motivated with a 'can do' attitude by keeping promises to residents.</li><li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li></ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! Salary range <ul><li>£28,409 - £31,090 per year</li></ul>

Housing Assistant

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West including Wigan, Leigh, Bolton. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and West Yorkshire - including Bradford, Oldham, Rochdale. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Job Description Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a part time opportunity at our Extra Care Scheme in Barnsley. This is a permanent position, you will be working 18 hours per week, working Monday - Friday. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance, but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: <ul><li>Experience of working with customers and acting on their feedback to deliver great customer service.</li><li>Able to work together and communicate well with others.</li><li>Sets high standards for themselves, with a focus on performance and excellence.</li><li>Demonstrates a positive, proactive, and enthusiastic approach.</li><li>Good level of IT skills and knowledge.</li><li>Good oral and written communications.</li><li>Good administration skills.</li><li>Basic understanding of Health &amp; Safety requirements &amp; best practice.</li></ul>To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile. If this sounds like the role you have been looking for, we would love to hear from you, apply today! Role Profile - <a href="https://jobs.guinness.org.uk/rps/ExtraCareAssistant.pdf" target="_blank">https://jobs.guinness.org.uk/rps/ExtraCareAssistant.pdf</a> Please note the hours for this role are being reviewed and may be increased to 25 hours per week. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. INDTGP REEDTGP TJTGP

Location: Northallerton, North Yorkshire Grade: JK Salary: From £38,220 up to £42,839 per annum Contract: Permanent Hours: Full time (37 hours) This role can be based in one of the 7 office locations in the county, with the expectation to travel across the county as required. Your chance to be at the forefront of one of the most ambitious new council homes development programmes in the country. About the Council and the Service We have some exciting and bold plans for changing the face of housing across North Yorkshire. This is an exciting opportunity to work within our new Housing Delivery team at North Yorkshire Council. The team is part of the new Housing Delivery and Partnerships Service, which will lead on delivering the Council's housing strategy and in delivering the Council's bold ambitions for new housing growth. Our ambition is to deliver 500 new homes across North Yorkshire over the next 5 years through a variety of models. We are currently developing our Delivery Plan, which will set out how we intend to meet that goal. The role This role will provide a unique opportunity to be at the forefront of delivering our bold ambitions and will form a key part of the team delivering an exciting development programme to grow our own Council housing stock. Reporting to the Housing Delivery Manager, you will work on the delivery of these new homes through various mechanisms including direct delivery and through the Council's companies and joint ventures. You will have project and programme management experience within the construction and property environment and be experienced in delivering new build projects from inception to final account stage and be able to build effective and professional partnerships with partners and stakeholders. You will have a track record of pro-actively managing the acquisition and planning process of a range of schemes across various scales and tenure. You will be responsible for liaising with developer partners, agents, and other statutory bodies in order to secure new business opportunities. You will have experience of managing consultants, monitoring budgets, leading on various stages of new build and regeneration schemes as well as excellent administration skills. Supported by the Housing Delivery Manager, you will also work alongside other team members in the delivery of these projects, as well as colleagues from across the Council. You will also lead on projects to deliver new housing for our internal partners such as Health and Adult Services and Children and Young Peoples Services to meet their housing needs. What you will bring You will bring a passion for delivering high quality new housing, which will meet the needs of our communities. You will have significant experience of housing development and project management and leading and working with project teams. You will have experience in undertaking development appraisals. Excellent communication and negotiation skills are a must, as you will be working with a wide range of partners and project teams, which will require collaborative working. Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. <ul> <li>Holiday entitlement: starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.</li> </ul> <ul> <li>Pension: save for your retirement with our generous local government pension scheme. </li> </ul> <ul> <li>Fitness &amp; Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££.</li> </ul> <ul> <li>Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers</li> </ul>If you would like to learn more about this role and for an informal conversation please contact John Burroughs, Housing Delivery Manager (Major) on <a href="mailto:john.burroughs@northyorks.gov.uk" target="_blank">john.burroughs@northyorks.gov.uk</a> Key dates: Closing date: Sunday 5 th October 2025 Interview date: Week Commencing Monday 20 th October 2025 Key documents: Total Rewards Job description NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. Apply now

Housing Development Officer

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 81766 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Sunderland Hours: Full time, 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. DIRECT APPLICANTS ONLY PLEASE WE WILL NOT ENGAGE AGENCIES FOR THIS ROLE. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 7/10/2025 Closing Date 30/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tyler Evans | <a href="mailto:tyler.evans@cgl.org.uk" target="_blank">tyler.evans@cgl.org.uk</a> | 07796849522 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The Vacancy House Manager - Retirement Living Location: Beesons House, Rickmansworth, Hertfordshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £21,490.34 (actual) plus bonus and excellent benefits We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in West Bridgeford, Nottinghamshire. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Accommodation Assistant Location: St Ives Bay Beach Resort, Hayle, TR27 5BH Salary: £12.21 Per Hour - Paid Weekly Hours of work: Various Shift Weekend availability required What we need in a nutshell We want you to make our accommodation so clean that it sparkles. So clean that when guests arrive at their accommodation for the first time, we can hear them say "Wow!" Who we are? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday. Part of the Away Resorts family, with 27 self-catered parks which all have their unique appeal! Check them out on our website for more information: <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you <ul><li>Training and Development</li><li>Reward and Recognition </li><li>Holiday Hero discounted Menu</li><li>Discounted holidays on Away Resorts for you and your family &amp; Friends</li><li>Employee Assistant Program</li><li>Team Events</li><li>Uniform Provided</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. GOOD LUCK!

Accommodation Assistant

The Vacancy x1 Permanent, Full-Time (37 hours per week) x1 Fixed-Term until March 2027, Full-Time (37 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It's also means you get to be part of a thriving and forward-looking organisation that prides itself on being a great place to work. We are recruiting two Housing Support Officers, to provide a service to customers with wide ranging needs, including some with complex needs, and facing multiple exclusion. All require intensive, personalised support to help them move forward with their lives and to sustain their tenancies and improve their mental health. Assessing risk and working effectively with in-house teams and external statutory and voluntary agencies (such as Social Care and Probation services) for the benefit of customers is key to success in this role. We are looking for someone whose previous experience of working with vulnerable individuals in a supportive capacity will empower customers to achieve successful outcomes &amp; sustain their tenancies. Passion, self-motivation, persistence &amp; determination are skills required from the successful candidate to engage &amp; support customers with a range of complex needs. You will have robust IT skills to effectively caseload manage as well as utilise Microsoft packages. Previous experience of clear &amp; accurate recording of customer interventions is also required. A driving licence &amp; access to a vehicle is necessary for this role. If you would like to informally discuss the Housing Support Officer role please contact Emma Ferguson - Housing Support Team Leader on 07966730599 or email <a href="mailto:emma.r.ferguson@stockporthomes.org" target="_blank">emma.r.ferguson@stockporthomes.org</a> The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on SKylight terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We strongly recommend an early application as we will be interviewing throughout the duration of the role being open and reserve the right to close the role early if we successfully appoint. Closing date: Thursday 2nd October 2025 Interview date: Friday 10th October 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. 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Housing Support Officer

Join Our Team as a Senior Housing Officer! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Senior Housing Officer to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Excellent knowledge of housing legalisation and ability to resolve conflict</li> <li>Assist the maintenance team as necessary to ensure responsive repairs and other maintenance issues are dealt with as required</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure communal areas of Active Prospects buildings are managed to a high standard by liaising with the Maintenance team</li> <li>Undertake weekly estate inspections with tenants, ensuring the reporting of any repairs</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support</li> <li>Excellent knowledge of legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims</li> <li>Qualified or part qualified in a relevant professional housing qualification</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Senior Housing Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Hull Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 8/10/2025 Closing Date 30/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Dawn Lanham | <a href="mailto:Dawn.lanham@cgl.org.uk" target="_blank">Dawn.lanham@cgl.org.uk</a> | 07399928304 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

About Us Homelessness Prevention and Solutions Officer Fixed Term until 31/03/2028 Salary Range: £38,976 to £45,852 per annum Location: Richmond Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: <ul><li>To be emotionally mature and confident to work with people facing homelessness for various reasons.</li><li>Be a good listener and able to apply what you hear to the legal framework in which we work.</li><li>Be organised in your work and able to keep on top of changing priorities.</li><li>Be able to engage and work collaboratively with families and individuals who require housing assistance.</li><li>Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness.</li><li>Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard.</li><li>Be a motivated and engaged team player.</li></ul>About the role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness ensuring comprehensive housing advice is available for customers, staff and partner agencies whilst managing expectations. You may need to carry out home visits to assess homelessness and the sustainability of the applicant's current housing. Essential Qualifications, Skills and Experience Knowledge of why people become homeless and relevant housing options to prevent or relieve homelessness. Good knowledge of services, benefits and support available to households with housing concerns Able to interpret and put into practice complex legislation and guidance. Experience of carrying out interviews, investigations, negotiations Be resilient and able to work in a busy fast paced service including working with customers with complex needs. Strong organisational and effective record keeping skills with experience of working successfully to performance targets and deadlines Indicative Recruitment Timeline: Closing Date: Sunday 28 September 2025 Shortlisting Date: Week commencing Monday 29 September 2025 Interview Date: TBC Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

Job Description Independent Living Support Worker - Level 2 | 8891 | Permanent Contract | 37 hours per week | £31,537 to £33,699 per annum | Grade G | Countywide Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents. Ideally you will have a background in Supported Accommodation or be experienced in working with children. You will be required to have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification. We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays, "sleep-ins" as required and to be part of the on-call out of hours rota. We currently have permanent full-time positions available across the county. To apply, please download an application form and attach it to your online application instead of your CV. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role please call the Service Manager, Maria Gronborg, on 07884 699588 or email<a href="mailto:maria.gronborg@norfolk.gov.uk" target="_blank">maria.gronborg@norfolk.gov.uk</a> These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 19 September 2025 at 23:59 All other applicants closing date: 28 September 2025 at 23:59

Independent Living Support Worker level 2

Job Description Independent Living Support Worker - Level 1 | 8896 | Permanent Contract | 1 x Full-time 37 hours per week / 1 x Part-time 18.5 hours per week | £26,403 to £28,142 pro rata per annum plus weekend / bank holiday enhancements and sleep in payments | Grade E | Kings Lynn Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our supported accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. Now is the time to join our amazing team supporting young people to live independently and at the same time, develop your career through the chance to attain your Level 3 Children's Workforce Diploma- which is fully funded. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays and "sleep-in" as required, the role is a lone working role during weekend and evenings. To apply, please download an application form and attach it to your online application instead of your CV. If you would like to find out more about the role, please call Neil Marjoram, Team Manager - 07920-594718. These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 19 September 2025 at 23:59 All other applicants closing date: 28 September 2025 at 23:59 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

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