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We have an excellent opportunity to join our neighbourhoods team for 9 months on a maternity cover basis. You will be working with a warm and welcoming team who are friendly as they are professional. This role is all about managing tenancies and neighbourhoods on your patch, As someone who enjoys being visible you will be the type of person loves engaging with our customers. As a Housing officer, a typical day might include: <ul><li>Proactively managing tenancies and taking the necessary enforcement action.</li><li>Dealing with all aspects of the allocation and letting process.</li></ul><ul><li>Coordinating mutual exchanges, successions, or other tenancy changes.</li><li>Carrying out regular neighbourhood audits and developing neighbourhood plans to improve the communities we work.</li><li>Working closely with other departments including Income Management, Safer Communities and Asset Management. </li><li>Ensuring that safeguarding and support concerns are identified, reported and actioned.</li><li>Assisting in ensuring we are compliant with our heating and electrical servicing activity, and following relevant processes and protocols.</li><li>Health and safety inspections and checks of our schemes and blocks.</li><li>Engaging with customers to improve the area they live, and the services we offer.</li><li>Liaising with partners, agencies and stakeholders.</li><li>Accurately updating the housing management system, along with the systems and portals of our partners.</li><li>Playing an active role in corporate projects or groups.</li></ul>Some of the experience/skills we need to consider you: <ul><li>Proven housing experience, with a well-developed knowledge of housing management practice and legislation.</li><li>Computer literate with a good working knowledge of software such as word and excel - you will need to use these to do the job. </li><li>A strong customer focussed approach both externally and internally. </li><li>Be committed to working as part of our team. </li><li>Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. </li><li>Strong communication, negotiation and influencing skills. </li><li>Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. </li></ul><ul><li>What will make you stand out from the crowd:</li><li>Enthusiasm and passion for delivering outstanding customer service. </li><li>New ideas to challenge the way of doing things.</li><li>Positivity and the ability to embrace change.</li><li>A drive to achieve excellent results.</li><li>Solution driven with the ability to analyse complex issues and develop and deliver effective and positive outcomes. </li></ul>Being part of the Acis team, you'll get: <ul><li>Generous holiday entitlement - 25 days annual leave plus bank holidays (pro rata)</li><li>Pension contributions up to 10%</li><li>The opportunity to undertake professional training, funded by us.</li><li>One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)</li><li>Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more</li><li>Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!</li><li>Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers</li><li>Long service awards for our loyal employees</li><li>Cycle to work scheme</li><li>Employee Assistance Programme to give you confidential advice and support, when you need it</li><li>Professional membership subscription to support your continuous professional development</li><li>Death in service benefit as part of our pension scheme</li></ul>As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need

Housing Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Community Manager

Full time, permanent, 35 hours per week, 52 weeks per year Scale 4, SCP 8-11 Salary: £31,434 - £32,817 (FTE) Required July/August 2025 You are an excellent leader; we are a top performing Trust. Together, we can create truly exceptional schools. About the Role City of London Academies Trust (COLAT) is seeking to appoint a Premises Officer starting in July/August 2025. In this exciting new role you will be part of the premises staff, managing the school site and environment, inspecting and carrying out repair work, ensuring that the site is health and safety compliant. You will have experience of working in a similar role in a school or college. Working hours for this role are 7.00am - 15.00pm. The role will require the post holder to have a flexible attitude to working hours i.e. prepared to work outside normal working hours and days when required, including out of hours and call outs. There are also INSET training days and after school training days throughout the academic year which you are expected to attend. About Us COLAT is driven by the ambition to bethe best. We believe exceptional leaders create exceptional schools; they transform lives and shape the future of every student. COLAT currently oversees six secondary academies, three primary academies and one sixth form centre all located in north, south and east London. We combine the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within this evolving Trust. Our Academy City of London Academy Highgate Hill, opened as a mixed, all-ability, non-denominational academy in September 2017, and is housed in a lovely building with excellent facilities for students, staff and the community. With the support of our enthusiastic students, diligent staff, supportive parents and cohesive governing body, we strive to provide a calm and purposeful learning environment underpinned by high expectations. City of London Academy Highgate Hill is based in the heart of an evolving community in Islington, and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team. Our academy was previously Mount Carmel Catholic College for Girls and we are now a mixed, non-denominational academy. We have created an excellent academy with high levels of achievement and self-discipline, and a curriculum designed to help students achieve the best personal and academic standards. Our academy offers high-quality facilities, including modern science and technology labs, creative arts spaces, and well-equipped sports facilities. We pride ourselves on our personalised approach, with small class sizes and strong pastoral care to ensure that each student receives the attention they deserve. Our outstanding academic sixth form which opened in September 2022, which is modelled on the Newham Collegiate Sixth Form, City of London Academy, attracts exceptionally bright and motivated young people, and provides an inspiring environment where students are challenged to achieve their best, preparing them for top universities and successful careers. In our academy, we expect students to work hard and to show dedication and commitment to their education. There are clear boundaries and rules which students must adhere to at all times. They must exhibit exemplary character and conduct and demonstrate respect, kindness and politeness towards each other and the adults. In return, we provide them with an excellent education both in terms of examination success and personal development helping them develop the skills and values they will need to be successful in later life. About you You will be organised and a team player. You will have the ability to build effective relationships with students and deal with unexpected situations during the school day. You must also be willing to undertake further training. You will be expected to manage your own workload and prioritise work appropriately. Excellent communication skills both oral and written are an essential part of the role to be able to deal with staff, students, parents and external agencies. If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words. Applications must be submitted via the TES portal on the following link: <a href="https://www.tes.com/jobs/employer/-1084149" target="_blank">https://www.tes.com/jobs/employer/-1084149</a> If you require any other details, or would like an informal discussion, please contact <a href="mailto:enquiries@highgatehill.cola.org.uk" target="_blank">enquiries@highgatehill.cola.org.uk</a> or <a href="mailto:hr@highgatehill.cola.org.uk" target="_blank">hr@highgatehill.cola.org.uk</a> Closing date for applications 21.00pm Sunday 6 July 2025 We plan for interviews to take place on week commencing Monday 7 July 2025 or week commencing Monday 14 July 2025. City of London Academies Trust supports Equal Opportunities Employment. City of London Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with Keeping Children Safe in Education, including enhanced DBS checks and a willingness to demonstrate commitment to the standards which flows from City of London Academies Trust vision and values. The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. City of London Academies Trust Company Registration No. 04504128

Premises Officer

The Vacancy Join Our Team as a Housing Support Worker! Do you enjoy empowering young people to overcome homelessness and build independent lives? As a Housing Support Worker, you'll work directly with young people aged 16-25 who are homeless or at risk of homelessness. You'll provide housing-related support in a mix of hostel and dispersed accommodation settings, helping clients develop the skills and confidence they need to move on successfully into independent living. Who we're looking for: • Someone with experience supporting vulnerable young people • A great communicator who can build positive relationships while maintaining professional boundaries. • A strong team player who can manage a caseload, complete accurate records, and work independently. • Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes. Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Beth Grindrod, Team Leader via <a href="mailto:beth.grindrod@inspirenorth.co.uk" target="_blank">beth.grindrod@inspirenorth.co.uk</a> 01423 521666. Apply Now! The closing date for applications is 06 July 2025, but we may close it early if we receive a high number of strong candidates, so don't delay! Good Luck! Interviews will take place on 15 July 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker

At KFH we are looking for a building safety manager to join our Block Management team in Wimbledon. Do you have a degree or professional qualification in building management, facilities management, construction, safety, or engineering? With experience working in building safety or compliance with a strong focus on high-rise residential buildings, including in-depth knowledge of the Building Safety Act 2022 and practical experience in its implementation? Do you have experience in forming and developing great relationships with customers and colleagues? We're looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a building safety manager to bring new thinking and embrace our legacy. At KFH, with over 60 branches across the capital we are London's largest independent property services groups, and we are growing! As one of London's leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking. You will report into our Head of Block Management Compliance. Responsibilities of a building safety manager include: <ul> <li>Lead Safety Compliance: Drive the implementation and ongoing management of safety protocols in line with the Building Safety Act 2022.</li> <li>Oversee Critical Safety Systems: Manage inspections, maintenance, and certification of fire safety and structural systems to ensure resident safety.</li> <li>Deliver Remediation Projects: Coordinate government-funded and developer-led façade remediation initiatives from start to finish.</li> <li>Maintain Safety Intelligence: Keep accurate safety records and incident logs to support proactive risk management and regulatory readiness.</li> <li>Support Regulatory Engagement: Assist in preparing Safety Case Reports, maintain the "golden thread" of building information, and liaise with the Building Safety Regulator.</li> </ul>At KFH we are looking for a building safety manager with a proven track record in a regulated building safety management role, or similar. It's important to us that our building safety manager offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results and enhancing our reputation. Each year we celebrate success by hosting a companywide Awards Ceremony, also we have many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. Click here to see all our company benefits, including additional earning potential and discounts. KFH. People. We get it. Department Block and Estate Management Role Other Locations Nelson House Yearly salary £50,000 - £55,000

Building Safety Manager

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Barnsley and surrounding areas. You will provide a high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent The Guinness Partnership on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. </li> </ul><ul> <li>Experience and knowledge of lawn, shrub, and plant care. </li> </ul><ul> <li>Proven experience of achieving high levels of customer satisfaction </li> </ul><ul> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines. </li> </ul><ul> <li>Ability to work effectively within a team and without high levels of supervision. </li> </ul><ul> <li>Able to demonstrate Guinness Behaviours </li> </ul><ul> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE </li> </ul><ul> <li>Full UK driving license. </li> </ul>If this sounds like you then we'd love to hear from you! INDTGP TJTGP REEDTGP

Estate Assistant

The job itself Are you passionate about shaping the future of local communities? We're looking for a dynamic and visionary Forward Planning and Housing Strategy Manager to lead our efforts in creating sustainable, inclusive, and vibrant neighbourhoods across the East Riding of Yorkshire. Based in our Planning and Economic Regeneration service, you'll be responsible for overseeing the preparation of our Local Plan, from evidence gathering and consultation through to examination and adoption. The council has recently adopted our revised Local Plan, covering the period to 2039, and an immediate priority for the new postholder will be to set the strategic direction of the next Plan, identifying innovative approaches to plan-making whilst meeting challenging national and local housing and development targets. The role also has strategic responsibility for housing including the development of our local Housing Strategy and associated policies relating to homelessness, empty homes and affordable homes, among others. Building strong relationships with registered providers and other key stakeholders is essential to ensure that our residents can access a range of housing options. Managing a team of around 20 staff you'll be based in County Hall in the beautiful market town of Beverley. The Council promotes agile and home working, allowing a flexible approach to working arrangements. The post will offer the successful candidate the chance to work for a proactive local authority that genuinely supports plan-led local growth, whilst also supporting and advising the newly formed Hull and East Yorkshire Combined Authority on strategic planning matters. You will be able to manage the diverse needs of a large geographic area with many different types of settlements and communities, giving the opportunity to get involved in a broad range of urban, rural, coastal and housing work. The successful candidate will have a formal qualification in either housing or planning, along with extensive experience in either one or both fields. Membership of a professional body would be an advantage.

Forward Planning and Housing Strategy Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Cambridge Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.6 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 11/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rakesh Singh | <a href="mailto:rakesh.singh@cgl.org.uk" target="_blank">rakesh.singh@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Team Leader (Supported Housing) Salary: £27,810 per year Hours: 37.5 hours per week Happy to consider a reduction of hours Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li></ul>Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs. The Role: Step into a meaningful role as a Team Leader in our Supported Housing service in the heart of Mendip! Join our incredible Mendip Off The Streets team, where you'll be making a real difference in the lives of individuals with a history of homelessness. This is more than just a job-it's an opportunity to lead change and empower lives. What You'll Be Doing: <ul><li>Working flexibly across multiple supported housing locations in Mendip</li><li>Supporting clients with a wide range of needs and complexities</li><li>Holding your own caseload and delivering high-quality, person-centred support</li><li>Applying a strength-based, trauma-informed approach in everything you do</li><li>Leading and guiding a small, dedicated team to success</li></ul>If you're passionate about people, driven to lead, and ready to create lasting change-we'd love to hear from you! Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Knowledge and understanding of the care and support requirements of people experiencing social exclusion.</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Team Leader (Supported Housing)

Support Worker Salary: (full time) Starting salary £25,715, rising to £27,025 after 12 months and rising to £27,955 after a further 12 months. Pro rata This role requires a full driving licence and access to a roadworthy vehicle Rotherham and south Yorkshire Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date: 23/06/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Queens Gate development based in Wokingham, Berkshire. Built in 2016, Queens Gate is a Retirement Living development that consists of 40 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Exact shift pattern to be discussed at interview. Salary: £17, 908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Accommodation Assistant Location: Swanage Bay View, Dorset Hours of work: Variable Hours - Seasonal Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Experience the beauty of the Jurassic Coast at Swanage Bay View Holiday Park. Find the shimmering sea right on your doorstep, where you can paddle along the shoreline or watch the day disappear from your deckchair. We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Uniform provided</li><li>Discounts on Away Resorts Holidays </li><li>On Park Discounts </li><li>Awards and Recognition </li></ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Assistant

YMCA Trinity Group - Accommodation 'Inspiring communities, transforming young lives' Permanent Housing Support - Accommodation Night Worker Job Reference ANW-BSE-0525 Location Batt House, 56 Westgate Street, Bury St Edmunds IP33 1QG About Us YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff &amp; volunteers feel directly translates to the quality of service &amp; care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Our accommodation team plays a vital role in creating a secure and welcoming environment for young people with high needs. Now, we're looking for a compassionate and reliable Accommodation Night Worker to join our team in Bury St Edmunds. Job Role As an Accommodation Night Worker, you'll be the calm and reassuring presence overnight, ensuring the safety and wellbeing of our residents, staff, and premises. Your responsibilities will include: <ul> <li>Supervising the building and ensuring all areas are clean, secure, and safe.</li> <li>Supporting the admittance of residents and staff during night hours.</li> <li>Minimising noise and disruption to maintain a peaceful environment.</li> <li>Assisting Accommodation Project Workers with any overnight needs.</li> <li>Responding appropriately to incidents and supporting residents with complex needs.</li></ul>What We're Looking For The successful applicant will have: <ul> <li>Experience working with young people with complex needs (not necessarily in a housing context).</li> <li>The ability to interact effectively with clients from diverse backgrounds.</li> <li>Strong interpersonal and organisational skills.</li> <li>Excellent communication skills and the ability to work as part of a team, particularly during unsociable hours.</li> <li>An understanding of current mental health issues and experience managing challenging behaviour.</li></ul>Download the Job Description in full in the Job Advert on our website In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service. Days and hours- Night shifts-10:00pm -08.00am four days on 4 days off working pattern) What We Offer Annual salary is £25,396.80 per annum <ul> <li>5 weeks holiday plus public holiday allowance (pro rata for part-time)</li> <li>Competitive pay and pension scheme</li> <li>DBS check facilitated and paid</li> <li>Induction and on-the-job training</li> <li>Regular supervision and internal progression opportunities</li> <li>Employee Assistance Programme for wellbeing support</li></ul>Contact Us Please contact us if you would like to discuss further; E-mail Karen Attwood our Deputy Accommodation Manager on <a href="mailto:Karen.Attwood@ymcatrinity.org.ukrecruitment" target="_blank">Karen.Attwood@ymcatrinity.org.ukrecruitment</a>@ymcatrinity.org.uk or call on 07900787405 Closing date Applications will be assessed as received; therefore, should we fill the role sooner than expected we reserve the right to withdraw this vacancy before the advertised closing date. Early application is strongly advised. Join us in making a positive impact on the lives of young people in Bury St Edmunds! Your role could be the difference they need. Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK. Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV's will not be considered as an application, merely an expression of interest. Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application. Thank you for your interest and we look forward to hearing from you soon! Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve. Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities

Housing Support - Accommodation Night Worker

Vacancy Name Recovery Coordinator Vacancy No VN4870 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location HMP Deerbolt, Barnard Castle, DL12 9BG Location Region County Durham Location City Barnard Castle Location Postal Code DL12 9BG Interview Date 06 Jun 2025 Job Details About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMYOI Deerbolt . As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. Duties Will Include<ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.</li></ul>About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For any additional queries about the role please contact <a href="mailto:Janet.Serginson@waythrough.org.uk" target="_blank">Janet.Serginson@waythrough.org.uk</a> please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,242 - £30,790 DBS Requirement Volunteer Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 06 Jul 2025

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Carrick Court development based in Drayton, Portsmouth. Built in 2016, Carrick Court is a Retirement Living development that consists of 28 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Exact shift pattern to be discussed at interview. Salary: £17, 908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Location: Islington, with travel to London-based sites Salary range: £28,808 per annum Role type: Permanent, full time Are you looking to build a meaningful career where your financial and commercial skills can make a real difference in communities? We're seeking a Commercial Administrator to join our supportive, purpose-driven team, working on refurbishment projects within the social housing sector. This is a fantastic opportunity for someone with experience in finance or accounting who is ready to develop their career in a dynamic, inclusive environment. You'll play an important role in ensuring our projects run smoothly while gaining hands-on experience and learning from a diverse team of professionals. At PiLON, we know that great ideas and strong performance come from diverse perspectives and collaborative working. If you're someone who is detail-oriented, proactive, and eager to learn, we'd love to hear from you, whether you're returning to work, changing careers, or seeking your next big step. What You'll Be Doing You'll support our Commercial Manager and project teams by helping to deliver high-quality projects on time and on budget. Key responsibilities include: <ul><li>Supporting the financial control of projects, including forecasting and cost tracking</li><li>Preparing and presenting commercial reports, cash flow forecasts, and budget updates</li><li>Assisting with monthly applications to maximise commercial performance</li><li>Supporting supply chain management and engaging with clients on project feasibility and costs</li><li>Ensuring compliance with legal, quality, and contractual standards</li><li>Identifying and contributing to new business opportunities</li></ul>What We're Looking For <ul><li>At least 2 years' experience in a similar finance or commercial role</li><li>A professional and organised approach with strong communication skills</li><li>Confidence to ask questions, solve problems, and prioritise effectively</li><li>Comfortable working to deadlines and supporting across multiple projects</li><li>A collaborative mindset and desire to grow within a team environment</li></ul>Why Join Us? Here are some of the brilliant benefits you could get at PiLON: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendations as part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About Us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to quality of works. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Commercial Administrator - Social Housing

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: HMP Channings Wood Full Time Hours: 37.5 per year Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 6/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Hannah Pellowe | <a href="mailto:hannah.pellowe@cgl.org.uk" target="_blank">hannah.pellowe@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Position: Care Home Worker (Nights) Shifts Available: 3 night shifts Monday - Sunday, 3 x 11hr shifts, Total of 33 hrs per week About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).</li> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Care Home Worker - independent living (nights)

The role Capital Projects Programme Manager - Supported Housing £64,059 - £74,174 Faringdon Fixed Term Assignment (18 Months) MTVH is committed to be a sector-leading supported housing provider, with a portfolio of around 2,500 supported housing units and 3,400 homes for older people. At the heart of this commitment is a drive to deliver high quality accommodation from which customers can receive specialist support. Our core areas of support are homelessness, mental health, learning disabilities and housing for older people. We also deliver services for asylum seekers and refugees through a partnership between our MTVH Support department and our Migration Foundation. This role will be responsible for delivering one of the key objectives in the Care &amp; Support Strategic Plan 2023/28. The objective delivering supported housing fit for the future states that we will invest in existing suitable stock, build new supported housing and Later Living homes and sell properties that are not fit for purpose. The role will primarily entail being responsible for and making recommendations on investment, refurbishments and disposal (ensuring that asset decisions are measured against strategic priorities, performance and opportunity). Experience of analysing property asset management data and managing capital works projects are essential. Responsibilities:<ul><li>To oversee a programme of disposals, refurbishments and developments on behalf of the Customer Services Directorate. This includes Care &amp; Support and Community Investment.</li><li>Critically analyse asset data alongside suitability criteria to inform investment and disposal decisions.</li><li>Develop and maintain effective relationships with internal stakeholders including the Development, Property and Regeneration Directorates, as well as external stakeholders such as the GLA and Homes England.</li><li>Develop business cases and grant applications to secure capital funding for projects and thereafter, lead on their implementation.</li><li>Lead project teams to ensure the successful progression of a pipeline of short/medium/long term schemes and opportunities.</li></ul>Personal Competencies<ul><li>Strong commitment to delivering high standards of service quality, commercial performance and accommodation standards.</li><li>Ability to lead on multiple and complex projects.</li><li>Driven to achieve success and contribute to meeting key strategic priorities.</li></ul>Skills / Experience / Knowledge<ul><li>Extensive experience of managing complex programmes including regeneration, development and major refurbishment for a Housing Association or Local Authority.</li><li>Proven track record of progressing grant funded projects through to completion.</li><li>Comprehensive understanding of capital funding options for affordable and/or supported housing delivery.</li></ul>Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Capital Projects Programme Manager - Supported Housing

Estates Co-ordinator Great Western Hospital Full time - 37.5 hours per week. Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits. Main Purpose: To support Serco's Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner. The Estates Co-ordinator will report into the Compliance &amp; Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract. Main Accountabilities: • Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system. • Ensure that the resources required to undertake planned or reactive works are efficiently utilised. • Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction. • To answer incoming calls and Estates emails in a friendly and professional manner. • Logging Estates requests and aiding on reporting on the delivery of PMs and RMs. • Manage the Estates filing systems, and any other ad-hoc administration requests as required. What you will need for the role: • Knowledge of a CAFM system • High Level of Customer Service • Excellent communicator with good interpersonal skills • Able to manage workload and meet required deadlines. • Be organised and methodical with good attention to detail. • Problem solving • Ability to work on own initiative and be proactive. • Good Contractor relations • Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material What we offer: • Salary: Competitive salaries with annual reviews. • Pension: Up to 6% contributory pension scheme. • Holidays: 25 days' annual leave plus bank holidays. • Training and development: We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. • Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. • Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. • ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. • Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. • Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Estates Co-ordinator

Facilities Officer - £ 32,178 per annum - Full time (35 hours per week) Join Our Team as a Facilities Officer! Are you a hands-on, proactive individual with a passion for maintaining high standards in a professional environment? Hightown is looking for a Facilities Officer to ensure the smooth running of Hightown House and the Caretakers' Unit. This is a varied and rewarding role where no two days are the same-you'll be responsible for everything from health and safety checks to managing cleaning standards, car parking, and grounds maintenance. If you enjoy problem-solving, take pride in your work, and thrive in a busy environment, we'd love to hear from you. This role is ideal for someone who is organised, practical, and committed to creating a safe, clean, and welcoming workplace. You'll be the go-to person for ensuring our facilities are running efficiently and will play a key role in supporting the wider team. Key Responsibilities as a Facilities Officer: <ul><li>Reporting and following up on repairs, liaising with contractors and caretakers to ensure timely resolutions.</li><li>Conducting regular checks and testing of fire alarms, emergency lighting, intruder alarms, and legionella controls.</li><li>Managing CCTV systems, entry fobs, and ensuring office equipment is serviced and maintained.</li><li>Overseeing the cleanliness and readiness of meeting rooms, kitchens, and communal areas throughout the day.</li><li>Monitoring and maintaining external grounds, including litter picking, weeding, and seasonal gritting.</li><li>Ensuring compliance with health and safety standards through daily inspections and regular fire drills.</li><li>Managing car park usage, resolving barrier issues, and enforcing parking policies.</li></ul>The ideal candidate will have: <ul><li>A practical, hands-on approach with experience in facilities or building maintenance.</li><li>Strong organisational skills and the ability to manage multiple tasks efficiently.</li><li>Knowledge of health and safety regulations and experience conducting routine safety checks.</li><li>Confidence in liaising with contractors, suppliers, and internal teams.</li><li>Flexibility to work outside of standard hours when required.</li><li>Basic IT skills for logging reports, managing CCTV, and ordering supplies.</li><li>A proactive attitude and a commitment to maintaining high standards across all areas of responsibility.</li></ul>Why Join Us as a Facilities Officer? <ul><li>Opportunities for career growth and development.</li><li>Work in a collaborative and supportive team environment.</li><li>33 days of annual leave including Bank Holidays</li><li>Competitive salary of £32,178 per annum (35-hour week)</li><li>Monthly attendance bonus</li><li>Life assurance cover (three times your annual salary)</li><li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li><li>Ongoing training opportunities to develop your career</li><li>Employee support and health &amp; wellbeing services</li></ul><ul><li>Free access to on-site gym</li></ul>Ready to take on a key role in keeping Hightown House running smoothly? Apply to be our new Facilities Officer and be part of a team that values professionalism, care, and community. We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out. Hightown is an Equal Opportunities Employer

Facilities Officer

The Vacancy McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Queens View in Bramhall The development offers modern retirement apartments exclusively for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Location: South London – Brixton / Oval&nbsp;A Chartered Institute of Housing qualified professional to lead the strategic development and tactical delivery of our comprehensive housing management service to tenants and leaseholders.About UsEstablished over 25 years ago, Cowley Resident Management Organisation (RMO) runs a mixed tenure estate of 560 properties in South London. We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.&nbsp;It’s a friendly place to work – with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.About the roleYou will be a pivotal point of contact between our tenants and internal teams, working alongside colleagues to manage our portfolio of properties and take full responsibility for all aspects of planning, resident engagement and the upholding tenancy terms and conditions. This includes responsibility for letting empty properties and the recovery of arrears.&nbsp;&nbsp;It will be important to build effective relationships with all teams in Cowley to ensure we provide a joined-up housing service.&nbsp; You will work with your team to managing anti-social behaviour cases and positively contribute to our community development and engagement agenda.You will be tasked with producing and delivering a service plan for the organisation with clear targets and performance indicators, as well as developing a strategy for managing anti-social behaviour.&nbsp;About you&nbsp;<ul><li>Comprehensive knowledge of housing management and a recognised qualification issued by the CIH. </li><li>Experience gained in a senior leadership role in a social housing setting</li><li>Knowledge of issues affecting the provision of a customer focused service to a diverse community and key issues concerning local government and social housing</li><li>Knowledge of tenancy conditions and arrears recovery procedures</li><li>Able to lead and chair meetings with multiple stakeholder audiences, including preparation of agendas, schedules and supporting documentation</li><li>Ability to manipulate data and numbers to create reports, updates, schedules and budget documents.</li><li>Effective oral communication, with ability to convey information in a clear, concise manner, leading, coaching and developing the team around you.</li></ul>For more information about us please visit https:&nbsp;<a href="http://www.cowleyrmo.co.uk/" target="_blank">www.cowleyrmo.co.uk</a>To apply, please email&nbsp;<a href="mailto:cowley@wdad.co.uk" target="_blank">cowley@wdad.co.uk</a> and we will send you a full job description and further details on how to apply. Please quote CRMOHSM on all correspondence.&nbsp;For a confidential conversation about this role please email&nbsp;<a href="mailto:aayoola@lambeth.gov.uk" target="_blank">aayoola@lambeth.gov.uk</a>&nbsp;(NB - please do NOT send applications to this address)Closing date: 4th July 2025Short listing: 11th July 2025Interviews: 17th &amp; 18th July 2025Up to £52k may be available for an exceptional candidate

Housing Services Manager

Annual salary: up to £29,261.25 Resident Liaison Officer Brighton 42.5 hours Per week 8-5 Mon-Friday £27,540 + Company Van and Fuel card About the Role: We are seeking a dedicated individual to join our team to support the customer journey to deliver planned works both externally and internally where you will play a crucial role in embedding a customer-focused culture through our Red Thread behaviours and Customer Service Standards. Your responsibilities will include supporting branch activities to ensure the customer experience is central to all operations, managing and recording customer contacts, and providing thorough analysis and reporting. You will also develop and maintain strong relationships with clients, the local community, and governing bodies, while supporting local bid and mobilisation opportunities. Additionally, you will ensure excellent communication with residents through newsletters, engagement events, and client meetings. Join us in Brighton and Hove to help shape our customer services and exceed expectations. Key Criteria: <ul><li>Previous experience in handling customer inquiries, resolving complaints, providing information about products or services, and ensuring customer satisfaction.</li><li>Familiarity with the policies, regulations, and procedures related to social housing. Knowledge of planned maintenance and improvement works, including PAS 2035 scheduling, budgeting, and coordinating with contractors.</li><li>Ability to Managing records, scheduling appointments, handling correspondence, and maintaining databases.</li><li>UK full driving licence</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Van and Fuel card</li><li>Uniform provided</li><li>EAP</li></ul>Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Resident Liaison Officer

Intensive Housing Management Worker Starting salary from £23,457.00 (negotiable depending upon experience) Contract type: Permanent, 36 hours per week including weekends. Location: Office based role - Oxford, OX4 Role Overview This is an exciting opportunity to join our Care and Support Team within a supported housing setting. You'll be working alongside one other Intensive Housing Management Worker to manage the health and safety of the building and to safeguard the clients that live here by answering clients enquiries and providing reactive support to those that are in crisis in the absence of the main support team. Key Responsibilities - Ensure that Health &amp; Safety checks are carried out by the team in accordance with A2Dominion's policies and procedures and that voids are kept to a minimum. - Ensure safeguarding policies are followed - Reception duties including answering the telephone, coordinating transport when necessary, updating appointment book and signing in &amp; out visitors and keys - Process voids and report/follow up repairs - Engage with external partners to ensure the best outcome for our residents - Ensure reporting documents are being completed - Work closely with the support team and housing officer to address any breaches of a client's license with the aim of preventing client evictions and focusing on tenancy sustainment - Report to the Senior Intensive Housing Management Worker (IHMW) to highlight any concerns regarding the running of the building that compromises the safety of the building, staff and the residents that live within it - Providing emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role More about you You won't necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable. We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow. - Intermediate MS Office skills and willingness to learn new systems - Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively - Excellent communication and interpersonal skills with the ability to remain calm under pressure - Ability to work independently and as part of a team, showing initiative and problem solving capabilities - Experience in Homelessness and/or substance misuse and/or mental health is preferred but not necessary - Able to remain calm and professional in challenging situations to reduce conflict About A2Dominion We are a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We're here to provide them all with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose - delivering more homes and better services for customers. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: - 25 days' holiday pro rata (Plus Bank Holidays) increasing up to 28 days with 3 years of service - Up to 8% contributory pension - Flexible working - Investment in your learning and development In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required. At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs. Meeting the role requirements We recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us." Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

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