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Full Time / 37 Hours Per Week / Permanent Do you enjoy working with people and enjoy making a difference? We are looking for an enthusiastic Sheltered Housing Officer to become an asset to our Sheltered Housing Team and really make a difference. This will be by providing support, assistance and advice to vulnerable customers in our Sheltered Housing Scheme. Working in a front line, friendly and welcoming team you will provide support and assistance to our residents in our sheltered schemes across the city. We have a full time, permanent post working 37 hours per week. This will be on a rota basis which include weekends and bank holidays and and also to cover other staff absences. St Marks/Matthews Housing Office, however, you'll also be required to work at various sheltered housing locations around the city as and when required. What you'll be doing Within this varied role, not one day will be the same. You'll be working with vulnerable people daily, visiting their homes carrying out face to face interviews and making calls to residents living in the residential units. You'll also be required to visit various different residential units on a daily to ensure all Health &amp; Safety standards and Fire Regulations are met within in the unit. In addition, you may be requested to cover other units in the city. Following on from this, you'll be required to report on anything untoward be and liaise with other sections and contractors to ensure all repairs are maintained. You'll have the ability to deal with and resolve difficult situations with tact and diplomacy within the unit and complete the reports and using the relevant database. What you'll need With experience working in a public face-to-face environment whether this be in their home or residential home, you'll have the ability to act sensitively to the needs of customers from a wide variety of backgrounds and have a caring, compassionate, and understanding approach. In addition, you'll have considerable experience working specifically with vulnerable people in a caring coordinating role. You'll be an organised individual who will be able to plan and prioritise own workload. You'll have general clerical experience and be able to make accurate written notes, observations and interviews with the ability to store these in a secure and confidential way. You'll need to have access to your own transport to enable you to get to any of our 14 schemes across the city. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, look at the 'our approach to recruitment' page. For an informal discussion about the role, please contact Ramila at <a href="mailto:Ramila.Dhobi@leicester.gov.uk" target="_blank">Ramila.Dhobi@leicester.gov.uk</a> Interviews / Assessments will take place week commencing 4th of August

Sheltered Housing Officer

Housing Management Coordinator Norwich Permanent, full time (37.5 hpw) Salary £25,838 - £26,645 per annum, plus g reat benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Our customer group includes ex-offenders, substance users and other vulnerabilities. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join James and our Ripley Project team, we're super passionate about what we do! We're really proud of the diversity in our team and the great mix of work experience we all have. Everyone is unique and brings their own skills and identity to the role. We're a supportive bunch and like to have regular team building &amp; social activities such as mini golf, escape rooms or just going out for lunch. Job details <ul> <li> The working pattern will consist of a mixture of shifts from Sunday - Thursday between 08:30 - 20:00. </li> <li> Based at our service in Norwich you'll spend your time predominantly at Rosary Road or Barnard's Yard. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team before go live. With an emphasis on recovery working alongside specialist housing and financial related support, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long-term recovery. You will have off rota responsibilities such as housing and benefit assessments, identifying housing needs, liaising with local authorities to ensure that service users are supported in their move on from the service. On rota, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work with the team on a rota which may include evenings and weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. Knowledge of housing pathways, benefits applications and working alongside authorities such as social care is really key for this role. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point

Transition and Housing Support Worker

Directorate: Place Hours: 37 hours a week Contract Type: Temporary for 2 years with the possibility of extension Location: Council House with hybrid working Do you want to make a difference and help achieve safer communities? We are looking to recruit a forward thinking and committed Community Safety Officer to join a dynamic and experienced Community Safety Team. The post will play a vital role in how the council works with stakeholders to respond to community safety issues. You will investigate reported incidents of anti-social behaviour, developing and co-ordinating a multi-agency response and agreeing interventions, initiating enforcement tools and powers where necessary. You will identify risk and vulnerability and ensure victims are referred into appropriate support provision. You will coordinate and implement preventative measures to help tackle and reduce harm that is caused by anti-social behaviour, crime and disorder. You will work with statutory agencies and community and voluntary sector organisations to ensure the best outcome is achieved As a motivated and dedicated officer with demonstrable experience of dealing with both low level and complex casework, you will: Be an effective communicator with excellent interpersonal and relationship building skills. Have a pragmatic and flexible approach in all aspects of your work. Have a problem-solving approach to addressing anti-social behaviour, crime and disorder issues. You'll have previous experience/knowledge of tackling issues within communities and knowledge of the role of local government, and multi-agency working with partners like the police and the social housing sector. Your 'can-do' approach will help you to achieve the right outcomes. You will be adaptable in your style, happy to work flexibly to meet the needs of our customers and positive in your approach. You'll have strong administration skills, an attention to detail and previous experience in using system databases. This role presents an exciting opportunity for personal and professional development that can lead to a number of career progression routes. Candidates demonstrating the right approach along with the calibre of qualities and skills required, will be supported with training and development opportunities to strengthen their ability to undertake the role. For further information or an informal discussion please contact Lindsey Maidstone on 01332 643029. Who We Are Here at Derby City Council, we're dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it's like to work for us. What We Offer You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you'll also receive: • Flexible work/life balance scheme • Hybrid working • Modern office environment • Continued professional development opportunities &amp; career conversations • 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays • Local Government Pension Scheme • Team Derby Rewards - retail and leisure discounts • Tusker Car Benefit Scheme • Cycle2Work Scheme &amp; free cycle training • Employee Assistance Programmes &amp; Support • Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network &amp; Carers and our Black, Asian &amp; Minority Ethnic Employee Support Network • Support for colleagues who are carers Next Steps If you would like to apply for this vacancy, please submit an application via the Derby City Council website. The closing date for this vacancy is at midnight on 4 August 2025. Any applications received after the closing date will not be accepted. Interviews will be held: 15/08/2025 Important Information Links to the full Job Description and Person Specification are below. As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check. All employees will normally be appointed to the minimum of the grade for the job. Remember to align your personal statement to the essential criteria in the Person Specification. Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority. Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a>. <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> Please see Job Description here Please see Person Specification here Please see DBS Code of Conduct here

Community Safety Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Fixed-term contract until 31st March 2026 Location: Exeter Additional information: <ul><li>Participation in an out-of-hours on-call rota</li></ul>The Role: Join our Exeter Supported Housing Service as a Supported Housing Worker, where you'll play a key role in helping clients maintain safe accommodation, manage personal finances, and access multi-agency support. You'll work with individuals facing complex challenges-such as trauma, mental health issues, and substance misuse-empowering them to build resilience and move towards independent living. With 11 supported units across Exeter, you'll help ensure high standards of safety, effective referrals, and meaningful progress for each client. If you're organised, compassionate, and ready to make a difference, we'd love to hear from you. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Understanding of the causes of homelessness and social exclusion and the approaches which seek to address these</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part-time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you'll be eligible for the Blue Light Card, which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Housing Management Coordinator working from our service in St Albans Permanent, part time (18 hpw), working 3 days a week covering 6hrs a day, can be flexible. Pay £12.61 to £13.36 per hour ( £25,8 38 to £30,204) pro rata depending on skills and experience and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Nicholas House, St Albans . As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation ! Typical day as a Housing Management Coordinator <ul> <li> Customer group - Single parent and child service, providing temporary support and accommodation. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> We're open to agreeing a work pattern with you. </li> <li> Based at our service in St Albans. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

The vacancy Permanent, Full Time (37 hours per week) Closing Date: 4th August Interview Date: To be confirmed Are you ready to be part of something meaningful? At bpha, we're proud to deliver a high-quality, customer-focused repairs service that truly improves lives. Our In-House Maintenance Service is growing - and we're looking for someone like you to join us. We cover Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, using the latest technology to support both our customers and our colleagues. Why Join Us? This is more than just a scheduling role - it's your chance to be a key player in a team that values your input and supports your growth. You'll help shape a service that puts people first, every time. What We're Looking For: • Experience in logistical planning or a similar scheduling environment • A proactive, organised approach with strong time management • A passion for excellent customer service, with empathy and care at the heart of what you do • Confidence to own problems and see them through to resolution • Knowledge of housing repairs and maintenance is a bonus - but not essential • Strong communication and IT skills What You'll Get in Return: • A competitive salary • 28 days' annual leave, rising to 33 with service - plus bank holidays • A generous pension scheme - up to 12% employer contribution • Free private healthcare (with options to add family members) • Free life assurance • Discounted gym membership • Access to a range of wellbeing services, including digital fitness classes • Hybrid working - after induction, split your time between home and our bright, modern Bedford office We'll support you every step of the way, with opportunities to learn, grow and thrive in your role. Please note: The successful candidate will be required to complete a basic DBS check. We may close this vacancy early if we receive a high volume of applications - so don't wait to apply! About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Resident Liaison Officer

The role Do you have experience engaging communities and stakeholders in regeneration projects? If so, we invite you to apply for our Community Engagement Manager role within our Regeneration Directorate. In this position, you'll develop and deliver engagement strategies for a range of schemes, from major multi-phase projects in Hastings to smaller, ongoing developments in London and the South East. We're seeking a strategic and operational leader with strong relationship-building skills to work closely with residents, councillors, and other stakeholders, ensuring positive engagement and risk mitigation throughout each project. You can be based at one of our main offices in either Farringdon, Croydon, Hastings or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. What you'll need <ul> <li>A proven track record of delivering community and stakeholder engagement on regeneration projects of varying size and complexity.</li> <li>Experience of working directly with the public and local communities, ideally in a regeneration capacity.</li> <li>A strong understanding of the development process from inception to handover and the role of local communities and wider stakeholders in regeneration. </li> <li>Experience building relationships with local authority housing and enabling teams as well as local ward Councillors and Cabinet members.</li> <li>Well-developed communication skills (verbal, written and presentation) with the ability to engage, influence and collaborate with a wide range of stakeholders and including at senior levels.</li> <li>You'll be flexible, collaborative, and have a team orientated approach</li> <li>A willingness to work flexibly including evening and weekends to meet customer and business needs.</li></ul>In your supporting statement, it is important that you address how you meet the above criteria providing examples. Closing Date: 3rd August 2025 at 23:59 (We reserve the right to close the advert early if we receive a suitable number of applications). Interview Date: 13th or 14th August 2025 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Community Engagement Manager

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Wokingham Yearly salary £47,500 - £52,500 Employment type Full-time

Area Manager (Domestic Gas - Social Housing)

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations High Wycombe Area Yearly salary £47,500 - £52,500 Employment type Full-time

Area Manager (Social Housing - Domestic Gas)

Full Time / 37 hours per week / Permanent Play a key role in ensuring the LCB Workspace is a safe and welcoming environment for tenants and visitors. LCB Workspace based in the city's cultural quarter is the city's creative industries hub. We provide workspace for over 100 creative businesses in 4 buildings across 3 sites and have a busy exhibition and events programme with a great cafe and meeting rooms at LCB Depot. LCB is a very customer, public and business focused enterprise and puts the creative sector at the heart of the local creative industries scene with multiple partnerships including HE/De Montfort University, a range of businesses and business networks as well as individual creative people, artists and creative event organisers. Our busy programme of events includes the monthly street food and arts evening 'Last Friday. Join our busy and motivated team to work closely with our Operations Officer, Caretaker and in house cleaners. Predominantly based at LCB Depot, your duties will extend across our 3 sites as directed by our Caretaker and Operations Officer. We have a Full-time, permanent post working 37 hours per week. Hours of work are by agreement and range between 8.00am - 4.00pm. You'll be able to work flexible hours and on occasion outside/after normal hours and weekends. What you'll be doing You'll report daily to the caretaker to determine priorities, tasks and report or resolve any difficulties. Duties will include cleaning/clearing business centre shared kitchenettes and washroom facilities, liaising with visiting contractors, small maintenance jobs and fixes, and decorating small areas. You'll carry out standard building checks such as water checks, fire alarm checks as well as assist with setting up of exhibitions and events. You'll be open to training as required potentially in the fields of Health and Safety compliance, First Aid, Fire Evacuation and equipment operation and basic checks. What you'll need With experience of working as a Premises Officer you'll be able to review information updated daily which summarise immediate jobs and fixes and receive direction from LCB's Caretaker and Operations Officer. You'll have good literacy skills, to be able to document tasks and create basic records as required. Using good verbal communication skills, you'll effectively liaise with suppliers, customers, and tenants. You'll be physically fit, with an appreciation of COSHH standards, water monitoring and manual handling to carry out tasks safely and in compliance with regulations. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post please contact James at <a href="mailto:James.burkmar@lcbdepot.co.uk" target="_blank">James.burkmar@lcbdepot.co.uk</a> Interviews / Assessments will take place week commencing 4th of August

Premises Officer

The Vacancy FULL TIME - 37hrs BCP Housing First supports individuals aged 18 and over, who have high support needs and a history of long term rough sleeping and homelessness. Our aim is to give them a home of their own, where they can regain stability, safety, and support. We work in partnership with BCP council and all support services within BCP, this helps us deliver a strength based, person-centred approach, creating a positive environment to help them sustain a home. Our dedicated team provides intensive one to one support to help our clients achieve their goals, everything we do is to coach and empower our clients to eventually achieve independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Housing Support Worker We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey. £25,437.98 per annum, working 35 hours per week.Want to feel valued? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: <ul> <li>Annual leave increasing up to 30 days with length of service</li> <li>Free DBS</li> <li>Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card</li> <li>Fully paid induction programme and further training</li> <li>ILM courses and Apprenticeship Programmes</li> <li>Cycle to work scheme</li> <li>Employee Assistance Programme for 24-7 confidential support</li> <li>Online wellbeing resources</li> <li>A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply)</li> <li>Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution</li> </ul> All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package. What you'll do: <ul> <li>Undertake key-working responsibilities for a caseload assigned by the Manager</li> <li>Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure</li> <li>Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions</li> <li>Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available</li> <li>Develop and maintain links with key agencies and service providers in the local community</li> <li>Empower customers to ensure they receive the benefits and services they are entitled to</li> <li>Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support</li> <li>Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider</li> <li>Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work</li> <li>Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable</li> <li>Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate</li> <li>Undertake all administrative work and keep accurate and comprehensive customer records to professional standards</li> <li>Adhere to Look Ahead's Policies and Procedures</li> <li>Engage in learning and development activity to increase knowledge and skills</li> <li>Work closely with the team and communicate openly</li> <li>Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.</li> </ul> This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: <ul> <li>Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement</li> <li>Approachable and open behaviour</li> <li>Prefers working as part of a group or team</li> <li>Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement</li> <li>Has a practical and logical mind and is naturally well organised</li> <li>Flexible</li> <li>Open to feedback and self development</li> <li>Thrives on change and enjoys dynamic diverse environments</li> <li>Is confident with high levels of self-esteem</li> <li>Is respectful, articulate and sensitive in style of communication</li> <li>Is essentially customer-focused</li> <li>Is motivated towards excellence and improvement of personal performance with a can do attitude</li> <li>Ability to cope positively with challenging and diverse behaviours</li> </ul>What you'll bring: Essential: <ul> <li>Use of own vehicle</li> <li>IT and functional skills</li> <li>Positive attitude and can-do approach</li> <li>Resilience</li> <li>Flexibility</li> <li>Good communication skills, written and verbally</li> </ul>Desirable: <ul> <li>Experience working in homelessness, housing or support/care</li> <li>Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector</li> </ul>About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: <ul> <li>We focus on Excellence and innovation.</li> <li>We are Caring and Compassionate.</li> <li>We are Inclusive and Trusted.</li> <li>We work in Partnership and are One-Team.</li> </ul>Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Support Worker

We take our housekeeping standards seriously. So, we're searching for a Room Attendant to join us at voco Belfast an IHG Hotel with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. Not only will you be joining a Global brand, but we also have a local focus being part of The INUA collection. A little taste of your day-to-day Every day is different, but you'll mostly be: <ul> <li>Making sure every single room is at its absolute best for our guests</li> <li>Helping our guests in any way you can - whether they've forgotten their toothbrush or just need to find the elevator</li> <li>Keeping your supervisor in the loop by advising them of any progress or problems</li> <li>Monitoring and controlling supplies to minimise waste</li> <li>Doing your best to reunite guests with any lost or misplaced items</li> <li>Regularly assisting with deep clean projects</li> <li>May include late room attendant duties</li> <li>Public area cleaning</li></ul>What we need from you <ul> <li>It's a physical role and you'll be on your feet most of the day, so fitness is important</li> <li>Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects</li> <li>You may need to bend and kneel to complete some activities</li> <li>Literacy skills - reading, writing and basic maths skills </li> <li>Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays</li></ul>About the role: Up to 12 hours with opportunity for overtime to cover holidays and busier periods. Benefits: We are proud to offer you industry leading Benefits! <ul> <li>Discounts across IHG Hotels &amp; Resorts- WORLDWIDE, including 50% off Food &amp; Beverage experiences when you stay.</li> <li>Enhanced Pension - We match up to 5%.</li> <li>Life Assurance</li> <li>Company Maternity &amp; Paterntity </li> <li>Earn IHG Points for Tripadvisor Incentives</li> <li>Colleague of the Month/ Annual Value Awards</li> <li>Be part of a prestigious hotel collection renowned for exceptional service.</li> <li>Access to employee discounts for you, your family and friends.</li> <li>Learning and development opportunities- including NVQs</li></ul>We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family! The iNUA Collection is an equal opportunities employer. You must be eligible to work in the UK to be considered for this position.

Accommodation Assistant

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office. Be a trailblazer in Social Housing software - join as a Professional Services Consultant with MRI Software! Are you ready to be a driving force in transforming social housing? MRI is on a mission to redefine how housing providers make an impact in their communities using innovative software solutions. We're seeking dynamic, enthusiastic, and experienced Housing Consultant to join our ever-growing Professional Services team and help make a real difference. Why you'll love working with us: <ul><li>Meaningful Impact: Make a difference by contributing to the enhancement of social housing operations. Your work will directly impact communities and improve lives.</li><li>Collaborative Culture: Work with a diverse and talented team. Collaboration is at the core of everything we do, fostering an environment where everyone's ideas are valued.</li><li>Professional Growth: Unlock opportunities for career advancement and professional development. We invest in our team members, helping you reach your full potential.</li><li>Innovation Hub: Immerse yourself in a dynamic environment where your ideas matter. Join a team that thrives on creativity and innovation to help our clients get the most from their solutions.</li></ul>Key responsibilities: Social Housing expertise: o Dive deep into social housing practices, regulations, and challenges. o Provide expert advice to clients on how our software solutions can elevate their social housing initiatives. Solution design and customisation: o Collaborate closely with social housing clients to design software solutions that empower their workflows. o Customise and configure our social housing software to meet the unique demands of each client. Implementation and integration: o Lead the charge in implementing and integrating social housing software, ensuring seamless adoption within client organisations. o Provide hands-on advice and guidance during the software implementation phase. Training and documentation for Social Housing professionals: o Develop and deliver engaging training sessions tailored to social housing professionals. o Create comprehensive, user-friendly documentation specific to social housing, including guides and best practices. Requirements <ul><li>In-depth knowledge of social housing processes, regulations, and industry best practices, including housing options, homelessness, temporary accommodation, and allocations policies expertise.</li><li>Proven experience as a consultant in the social housing software domain, or solid user experience as a practitioner.</li><li>Strong functional and technical acumen with the ability to communicate complex concepts in an accessible way.</li><li>Organised, methodical, and with a sound commercial approach.</li><li>Exceptional communication, presentation, and interpersonal skills.</li></ul>We're obsessed with making this the best job you've ever had! <ul><li>We want our teams to love working here, so we've created some incredible perks for you to enjoy:</li><li>Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.</li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.</li><li>Invest in our competitive Personal Pension plan and help set you up for your future.</li><li>Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).</li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve.</li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes.</li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!</li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

Software Implementation Consultant - Social Housing

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Sydney Grange in Failsworth. These lovely independent living apartments for the over 60s are set in a convenient location within this thriving town, boasting views over the Rochdale Canal. Hours: 35 hours per week Monday to Friday. We can be flexible around school hours. Salary: £24,333.93 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

SCHOOL PREMISES OFFICER Salary: £11.74 per hour Working Hours: Permanent, Full time, 40 hours a week, 5 days out of 7 between Monday and Sunday, Various shifts between 5:30am and 10pm. Location: Soar Valley Community College, Leicester, LE4 7GY G4S Facilities Management are recruiting a Premises Officer on a full-time, permanent basis based in Leicester. We are looking for someone who is reliable, enthusiastic, and capable of working both independently and as part of a team to ensure site maintenance services are to a high standard across the school. Due to the working hours of this role, it is essential that you live within a commutable distance to the site using your own transport. Public Transport is not available in the area at the times required for the role. Responsibilities • Locking/unlocking of the site/building gates and doors and ensure the safe custody of keys,fobs and access cards. • Carry out audits of facilities. • Carry out reactive and planned maintenance of facilities. • Participate in the Health &amp; Safety Policy of the company and report any dangers or hazards encountered to the Site Manager. • Carry out Litter picking and assisting cleaning teams as required. • Escorting of sub-contractors as required. Previous caretaker/porter and maintenance experience is not essential but would be an advantage. You will be valued and supported, and provided with first class training and competitive benefits. Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; • Progression, training and development catered to you • Charity Work - 1 Volunteering day, Match-IT and Payroll Giving • Uniform Provided • Annual leave entitlement - 20 days plus bank holidays Pro Rata • Refer A Friend incentives • Company pension scheme with employer contributions. • G4S Life Assurance Scheme. • Subsidised healthcare plan. • Confidential Counselling Services • 24/7 support specialising in health and medical • Discounts on high street shops and brands including several leading high street brands,retailers and travel suppliers. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service check. #LI-RG1

Premises officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Culpeper Court development based in Ashford, Kent. Hours: 25 hours per week -Monday to Friday Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset, mainly Frome &amp; Shepton Mallet Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li><li>Primarily Monday to Friday, with weekend availability required on a rotational basis</li></ul>The Role: Are you passionate about making a real difference in people's lives? We're looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence. In this rewarding role, you'll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you'll play a key role in empowering individuals to build brighter, more stable futures. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

The job itself Would you like an exciting opportunity to become part of our dynamic and positive private sector housing team dedicated to raising standards for our residents in private rented accommodation? Do you like variety in what you do and want to make a difference? If so come and work in the beautiful East Riding of Yorkshire. We are an ambitious and forward-thinking Council, committed to making the East Riding a better place to live and work, enabling communities and businesses to thrive whilst protecting our residents. Please note that the job offer is likely be based at the Town Hall in Bridlington, but it may be possible for the right candidate to be based in Goole. Mileage will be calculated from the chosen base, but the work is of a blended approach with days working from the office base or from home as necessary. In this Officer role you will be responsible for improving housing standards, making a real difference to the quality and security of tenants lives and wellbeing through inspecting housing defects, undertaking comprehensive risk assessments of hazards and taking appropriate remedial action through investigation, engagement and enforcement. You will also deal with investigations into potential illegal eviction cases and regularly consult with the fire authority on safe fire and evacuation measures in houses in multiple occupation and other residential properties. Ideally, we are looking for an experienced enforcement officer with an in depth knowledge of relevant legislation relating to housing and environmental health and a good understanding of building construction and housing defects. You should hold a relevant degree or diploma in environmental health, housing, enforcement or building control subject at level 6 or above. However, we can provide some flexibility for the right person with the necessary experience and knowledge and willingness to undertake further training and qualifications. You must be capable of establishing good relationships with tenants, landlords, managing agents, contractors, Humberside fire authority and other council officers as well as having effective communication and negotiation skills. You will be authorised to undertake a range of enforcement actions and where necessary you will be required to present evidence in court. You should have a flexible approach and positive 'can do' attitude. You will get the chance to work on a wide range of private sector housing topics from HMO's, empty homes and housing projects. on the job training and support means you will develop personally and professionally. You will provide advice to landlords and tenants to maintain and improve housing standards and will often be dealing with vulnerable people in their homes and supporting them with other agencies to resolve their unsafe or unhealthy living conditions. Experience assessing properties using the housing health and safety rating system and preparing schedules of work would be an advantage. You should be customer focused, with a practical mind and enjoy working within a small team of people delivering a wide range of housing activities. The successful candidate will expect to use their own car to travel across the East Riding, a casual car allowance is payable, and you should have a full driving licence. So, if you are passionate about making a meaningful difference to the health and wellbeing of the community we serve, this could be the post for you.

Private Sector Housing Officer

P546764 Housing Offi'er - Private Rental A''ess Job des'ription Housing Offi'er (Private Rental A''ess) - Gateshead 'oun'il Housing, Environment and Healthy 'ommunities Grade G, S'P 19-23 | Full Time | 1Permanent and 1 Temporary postition for 2 years. Lo'ation: 'ivi' 'entre | 'asual 'ar User Are you passionate about preventing homelessness and expanding housing options for those in need? Do you enjoy working with people, building partnerships, and making a real differen'e in your 'ommunity? If so, we'd love to hear from you. Who We Are At Gateshead 'oun'il, we're 'ommitted to putting people at the heart of everything we do. Our Housing Support Servi'es team plays a vital role in supporting residents at risk of homelessness. We're now looking for a Private Rental A''ess Offi'er to help us grow our housing options in the private rented se'tor and support some of our most vulnerable residents. We're a forward-thinking, in'lusive organisation that values 'ollaboration, innovation, and 'ompassion. If you're someone who thrives in a fast-pa'ed, people-fo'used environment, this 'ould be the perfe't role for you. About the Role As a Private Rental A''ess Offi'er, you'll lead the development and delivery of our new Private Rented A''ess Programme (PRAP). Your work will dire'tly support the 'oun'il's statutory homelessness team by helping individuals and families a''ess and sustain private rented a''ommodation. Your key responsibilities will in'lude: Designing and promoting landlord in'entive pa'kages (finan'ial and non-finan'ial) Building and maintaining strong relationships with private landlords Supporting landlords with tenan'y setup, in'luding sign-ups Mat'hing 'ustomers to suitable tenan'ies and ensuring sustainability Liaising with internal teams and external partners (e.g. DWP, Private Se'tor Housing) Promoting the PRAP through media, mailshots, and outrea'h Keeping a''urate re'ords and 'ontributing to performan'e reporting What's in It for You? We offer a 'omprehensive benefits pa'kage, in'luding: 'ompetitive Salary - Fair and transparent pay that refle'ts your skills and experien'e . We don't just offer a great salary - we invest in your future too. Alongside your salary, Gateshead 'oun'il 'ontributes signifi'antly towards your membership in the Lo'al Government Pension S'heme. Generous Annual Leave - 28 days, rising to 32 after 5 years, plus the option to buy up to 10 extra days. Flexible Working Hours - Up to 26 flexi days per year (subje't to business needs). Hybrid &amp; Flexible Working - Supporting a healthy work-life balan'e. Learning &amp; Development - Wide range of training and progression opportunities. Health &amp; Wellbeing Support - From dis'ounted gym memberships through our partner GLL to mental health resour'es, we 'are about your wellbeing. 'y'le to Work S'heme - Tax-effi'ient way to stay a'tive and save money Through our VIVUP employee benefits platform, enjoy dis'ounts on shopping, travel, and servi'es - plus salary sa'rifi'e options on white goods, ele'troni's, and more, helping you spread the 'ost of essential pur'hases. What You'll Bring We're looking for someone who 'an demonstrate: Knowledge of homelessness legislation, landlord/tenant law, and housing pressures Experien'e working in housing, homelessness, or a 'ustomer-fo'used environment Strong 'ommuni'ation, negotiation, and partnership working skills Ability to manage a varied 'aseload and work independently 'onfiden'e in dealing with 'hallenging situations and supporting vulnerable people A full UK driving li'en'e and a''ess to a vehi'le It's Time to Apply We're ex'ited that you're interested in joining us. To apply, please 'omplete our appli'ation form. In your supporting statement, we re'ommend that you: Stru'ture your response around the key responsibilities and essential 'riteria Provide 'lear examples using the STAR method (Situation, Task, A'tion, Result) Highlight your relevant experien'e, skills, and a'hievements JOB PROFILE If you have any questions or would like an informal 'hat about the role, please 'onta't Matt Myers on 0191 433 5876 or email <a href="mailto:matthewmyers@gateshead.gov.uk" target="_blank">matthewmyers@gateshead.gov.uk</a>

P546764 Housing Officer - Private Rental Access

Accommodation Assistant Location: Retallack Resort &amp; Spa, Cornwall Salary: £12.21 per hour- Paid Weekly Hours of work: Seasonal contract- Variable hours- Flexible around school hours! What we need in a nutshell As a Guest Services Advisor, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include: <ul><li>Meeting and greeting guests and checking them in and out </li><li>Making bookings for activities and dealing with enquires </li><li>Resolving complaints in a way that makes guests properly looked after </li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too. Who we are? We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Discounts on Away Resorts Holidays for you and your Family and Friends</li><li>On Park Discounts</li><li>Awards and Recognition </li><li>Team Events</li><li>Employee Assistance Program</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Social Housing Solicitors (x4) - Salary+Supervison bonus - Nationwide Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitors (x4) - Salary+Supervison bonus - Nationwide

The Vacancy FULL TIME - 37hrs Mon-Thurs: 09:00-17:00 Fri: 09:00-16:30 JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Income Recovery Officer Salary: £34,107 Hours: Full time (35) Location: Hemel Hempstead We're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices. Key Responsibilities: <ul><li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li><li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li><li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li><li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li><li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li><li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li></ul>Experience and Qualifications Required: <ul><li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li><li>Educated to GCSE level with a grade C or above in English and Maths.</li><li>Proficient in using computer systems, including spreadsheets and various software packages.</li><li>Knowledge and understanding of Housing and Welfare benefits.</li><li>Previous experience engaging with customers or service users.</li></ul>Why Join Us? Competitive Salary: £34,107 Generous Leave: 33 days of annual leave including Bank Holidays (pro rata). Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts. Career Development: Access to training and development opportunities Wellbeing Support: Health and wellbeing services. Fitness Facilities: Free access to our on-site gym. About Us: Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services. With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities &amp; Disability Confident Employer.

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