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About the job Salary: £47,181 - £50,269 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: Permanent We are seeking an experienced and highly motivated Principal Private Sector Housing Officer - Enforcement to play a leading role within our Private Sector Housing Enforcement Service. This is an exciting opportunity for a senior professional to use their technical expertise and leadership skills to make a real impact on housing standards and regulatory compliance across the private sector. In this role, you will lead and contribute to a multifunctional team of officers responsible for providing advice, carrying out inspections, and enforcing relevant housing legislation as delegated to the Private Sector Housing Enforcement Service. You will be expected to apply a high level of professional judgement and technical knowledge to ensure effective and proportionate enforcement activity. You will undertake and oversee complex and sensitive investigations, providing clear direction and supervisory support to junior colleagues. A key part of the role will be mentoring and guiding staff, helping to develop their skills while ensuring work is delivered to a high professional standard. Working closely with the Private Sector Housing Manager, you will identify opportunities for service improvement and assist in the development and implementation of new initiatives. As lead officer, you will plan and deliver a range of Private Sector Housing Enforcement and service-specific projects, ensuring they align with legislative requirements, corporate priorities, and best practice. Please note this role does not attract sponsorship. About you You will bring substantial experience of undertaking a broad range of complex investigations within a Private Sector Housing Enforcement environment, supported by in-depth knowledge across the full scope of enforcement matters including single family dwelling condition of property cases and unlicensed HMO's. You will have demonstrable supervisory and management experience, including responsibility for staff development, performance monitoring, and providing professional guidance to a team. You will also have a proven track record of developing and managing projects, delivering outcomes within agreed timescales and legislative frameworks. You will possess excellent communication skills, with the ability to engage effectively with a wide range of stakeholders, including residents, landlords, partner agencies, and professional colleagues, demonstrating tact and discretion when managing sensitive or challenging situations. You will be able to exercise sound professional judgement when undertaking complex investigations, analysing problems and infringements, establishing facts, and taking appropriate action in line with legislative requirements. You will have substantial and current knowledge of relevant legislation, regulations, and codes of practice, alongside specialist practical and operational expertise, including knowledge of Criminal Court procedures. You will be educated to Diploma or Degree level (or hold an equivalent recognised qualification) and be able to evidence ongoing commitment to continuing professional and personal development. About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

Principal Private Sector Housing Officer - Enforcement

About the job Salary: £47,181 - £50,269 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: Permanent We are seeking an experienced and proactive Principal Private Sector Housing Officer - Licencing to provide professional leadership within our Private Sector Housing Enforcement Service. This is a key senior role for a skilled housing professional who will lead a multifunctional team of officers responsible for licencing relevant residential premises, providing expert advice, undertaking inspections, and enforcing all relevant housing legislation as delegated to the service. You will apply a high level of technical knowledge and professional judgement to ensure licencing functions are delivered effectively, consistently, and in line with statutory requirements. You will undertake and oversee complex licencing cases and investigations, providing clear supervision, guidance, and support to junior colleagues. A strong focus of the role will be maintaining high standards of practice, supporting staff development, and ensuring that licencing decisions and enforcement actions are robust and defensible. Working closely with the Private Sector Housing Manager, you will help to identify and implement service improvement initiatives and play a lead role in planning and delivering a range of Private Sector Housing Enforcement and service-specific projects. You will contribute to shaping service delivery, improving outcomes for residents, and ensuring the service responds effectively to legislative and operational challenges. This role is ideally suited to an experienced licencing or enforcement professional with strong leadership skills, excellent technical expertise, and a commitment to raising standards within the private rented sector. Please note this role does not attract sponsorship. About you You will have substantial experience of managing a broad range of complex licensing cases and investigations within a Private Sector Housing Enforcement environment, supported by in-depth knowledge across the full range of private sector housing licencing and enforcement matters. You will be able to demonstrate supervisory and management experience, including responsibility for staff performance monitoring, professional development, and the provision of clear guidance and support to a team. You will possess strong communication skills, with the ability to work effectively with a wide range of individuals, agencies, and professionals, demonstrating tact, discretion, and confidence when dealing with sensitive or challenging situations. You will be able to exercise sound professional judgement when undertaking complex investigations, analysing problems and infringements, establishing facts, and taking appropriate action in accordance with legislative requirements. You will be skilled in planning activities, prioritising workloads, and managing resources to meet deadlines and targets, and will have substantial and current knowledge of relevant legislation, regulations, and codes of practice, alongside specialist practical and operational expertise, including knowledge of Criminal Court procedures. You will be educated to Diploma or Degree level (or equivalent recognised qualification) and able to evidence a strong commitment to continuing professional and personal development. About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

Principal Private Sector Housing Officer - Licencing

Housing Manager - Home Ownership Income Starting salary £32,000, plus great benefits including Health cash plan Permanent, Full time (37.5 hpw), typically 9:00am - 17:00pm (Monday - Friday) Leeds, East Coast and Yorkshire We can't offer a CoS for this role Home, a place where you belong This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team with the East Coast &amp; Yorkshire region. As our Housing Manager, you'll be the face-to-face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. It is an ideal job for someone who has a passion for income collection and sustaining communities. You may already have extensive experience as a generic Housing Manager, Leasehold Manager or experience of income collection within another sector. What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>What you'll do <ul><li>You will work through arrears cases for our general needs, shared ownership and leasehold customers including managing service charge accounts and other payments for homeowners, within East Coast &amp; Yorkshire Region and decide on the necessary course of action.</li><li>You will provide advice and support to residents regarding service charges and homeownership queries.</li><li>Work with finance teams to ensure service charges are correct and timely reconciliation of accounts</li><li>You will work on specific campaigns to reduce arrears, such as targeted work with customers in a locality.</li><li>You will work closely with our Financial Inclusion Telephone Team and Specialist Function Managers and external partners to discuss accounts and to support customers.</li><li>You'll progress legal paperwork such as notices and prepare witness statements for rent arrears cases and homeowners at court.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>You will have a background in income protection &amp; arrears management processes including legal action for non-payment of service charges or rent.</li><li>You will have the ability to explain and manage annual service charge budgets, actuals and reconciliations.</li><li>Ability to interpret different types of tenures.</li><li>Understanding of responsibilities between landlord and leaseholder for repairs and upkeep.</li><li>You'll understand housing management, housing law, universal credit and housing benefit.</li><li>Knowledge of best practice in responding to leaseholder disputes and complaints</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Hybrid working which involves working from home, in the community or your nearest local office.</li><li>You'll manage your own diary and be accountable for achieving KPI's.</li><li>You will need to be able to drive and have access to a vehicle insured for business purposes. Don't worry, we'll pay your business mileage to cover this use!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

Location: Remote/UK Job Type: Full-Time Reports to: Site Manager (Sunderland) / Recruitment Delivery Director Join Us at Civia Health About Us Civia Health is providing large population access to a network of sites for ambulatory disease research making participation seamless, convenient, and engaging - integrating cutting-edge research within accessible, everyday spaces, to collapse the time and cost of clinical trials for our clients. • We envision a world where our communities, regardless of socioeconomic status, has seamless access to life-changing medical research, accelerating discoveries, improving health equity, and redefining the cost of developing new population health improvements. • Our team is passionate about making a real difference in people's lives, and we're committed to building a collaborative, fast-paced, and fun work environment. Purpose of the Job The Community Engagement Manager is responsible for identifying, developing, and nurturing community partnerships that directly generate potential patients for Civia and/or Thrive and strengthen our presence in the communities we serve. This role uses strategic community engagement, trusted relationshipbuilding, and deep local insight to advance chronicdisease clinical trials and broaden access to research participation. • A core requirement is a strong understanding of patient pathways, disease indications, and the reality that not every patient is the same. The Community Engagement Manager must recognise the diverse needs, motivations, barriers, and health determinants that shape each community and tailor engagement and messaging accordingly. • Success also requires a practical understanding of local healthcare systems, including referral structures, primary and community care networks, health inequalities, chronicdisease prevalence, and how to insert Civia and/or Thrive into these ecosystems in a credible, valueadding way. • The role demands the ability to conduct effective stakeholder mapping, identifying highvalue partners, organisations, influencers, and access points that can support patient identification and funnel growth. They must apply disciplined judgement to prioritise highvalue opportunities and use a "do not proceed" mindset when activities do not provide meaningful patient recruitment return or community value. • As a communityfacing representative of Civia and Thrive, this individual must confidently and credibly represent both brands in external interactions. They will build trust rapidly with community leaders, partners, and local influencers while communicating our mission clearly and respectfully. • This is a selfstarter role requiring high levels of autonomy, personal motivation, and ownership. The Community Engagement Manager must be comfortable driving their own outreach schedule, identifying opportunities, developing new partnerships, and delivering results without daytoday direction. The Impact You Will Have at Civia • Build and nurture a strong, authentic network of community partnerships that consistently produces potential patients for Civia's research initiatives and supports recruitment targets. • Use a deep understanding of patient pathways, chronicdisease indications, and community health needs to engage populations effectively and inclusively. • Ensure Civia's clinical trials are trusted, diverse, and successful by embedding meaningful relationships within communities and expanding access to research. • Conduct effective stakeholder mapping to identify highvalue partners and networks, ensuring Civia invests time and resources where the greatest recruitment impact can be achieved. • Serve as a credible, trusted representative of Civia in all communityfacing activities. • Operate independently with strong selfmotivation, managing your own schedule, outreach planning, and regional presence. • Provide a warm, participantcentred experience that supports individuals through their initial connection with Civia and Thrive. • Lead and support tactical tasks and special projects as priorities shift in a fastgrowing startup environment. • Support handson operational and participantfacing duties as needed to help Civia scale effectively and remain closely connected to community needs. Key Responsibilities (Projects A-F) • A. Community Partnership Development • Identify, prioritise, and onboard highvalue community partners who can support Civia and/or Thrive initiatives. • Build structured partnership plans that deliver measurable value to Civia and Thrive recruitment goals. • Maintain relationship quality and ensure meaningful contribution to funnel growth. • B. Community Activation &amp; Awareness • Deliver educational sessions, health outreach, and engagement events. • Tailor messaging and materials to local health needs and demographics. • Surface insights and barriers that influence participation. • Build awareness and trust in Civia and Thrive opportunities. • C. Patient Pathway &amp; Referral Development • Establish referral pathways that convert partnership activity into potential participants. • Train partners on how to identify potential participants and refer them into Thrive effectively. • Monitor performance and adjust strategies rapidly. • D. StudySpecific Engagement • Develop studyspecific community engagement plans based on indication, population, and geography. • Work with Recruitment Delivery Directors to support funnel strength and identify local risks. • Provide weekly updates on engagement results and impact on study timelines. • E. Insights, Metrics &amp; Reporting • Track partner activity, referrals, event outcomes, and conversion trends. • Deliver structured insights to country leadership and study teams. • Recommend actions based on evidence and community feedback. • F. CrossFunctional Collaboration • Ensure alignment between ontheground insights and country recruitment strategy. • Support consistent and highquality community experience across all touchpoints for Civia and Thrive. Competencies • Core Competencies • Relationship Building • Local Insight &amp; Cultural Intelligence • Execution &amp; Ownership • Communication Excellence • Stakeholder Mapping • Judgement &amp; Prioritisation • DataInformed Decision Making • Adaptability &amp; Resilience • CiviaSpecific Competencies • PatientFirst Mindset • InsightDriven Action • Operational Discipline • CrossFunctional Collaboration • High Accountability &amp; Early Escalation Phenotype Profile Core Identity A missiondriven community strategist who blends trustbuilding, disciplined prioritisation, and sharp commercial awareness. This individual is a community advocate first and a performance operator second-able to build authentic relationships that directly convert into research participation and measurable ROI. 1. Ownership &amp; Accountability • Operates with full ownership of their geography and partnerships. • Personally accountable for relationship quality, referral volumes, and delivered ROI. • Focuses on measurable outcomes, not activity for activity's sake. • Treats Civia's community reputation as their own to safeguard. 2. Strategic Community Builder • Deeply understands community needs, health barriers, and motivations. • Builds trustbased relationships with diverse partners (faith leaders, advocates, local influencers). • Rapidly reads community ecosystems to identify true influencers and activation points. 3. Disciplined Prioritisation &amp; ROI Mindset • Invests time in relationships and activities with the highest probability of generating participants. • Confident in applying "do not proceed" decisions when value is unclear. • Views community engagement as a measurable acquisition funnel. 4. Influential Communicator &amp; Advocate • Warm, credible, culturally aware communicator. • Persuasive without being transactional; builds belief in Civia's mission. • Comfortable engaging confidently across all community environments. 5. Highly SelfDriven &amp; Entrepreneurial • Thrives with autonomy and minimal oversight. • Moves fast on emerging opportunities. • Builds structure proactively-networks, processes, and pathways. 6. Methodical, InsightDriven Operator • Uses evidence, data, and feedback loops to refine strategy. • Tracks interactions and referral outcomes accurately. • Learns patterns quickly to target highvalue communities and reduce barriers. 7. Mission Alignment &amp; Integrity • Deeply aligned with improving equity in chronicdisease research. • Builds trust authentically and respectfully. • Represents Civia Health with humility, especially in underserved communities. 8. High Standard of Professionalism • Presents Civia clearly, consistently, and confidently. • Protects the brand through respectful, reliable relationship management. • Acts as a frontline representative of Civia Thrive within the community. What You Bring to Civia Required • 5+ years in community partner and community engagement in clinical research or related sectors. • Experience in the design and delivery of outreach campaigns to raise awareness and grow participation in clinical trial opportunities with community partners and the community • Understand how to effectively support clinical trials through working with partners in the healthcare and research and innovation ecosystem • Experience of leading virtual and local community outreach initiatives to build trust and awareness for clinical trials. This includes but is not limited to community events, workshops and session to raise awareness on research and clinical studies and includes developing educational materials tailored to patients, families, and healthcare professionals • Monitor community engagement campaign performance metrics and use data insights to optimize ongoing and future marketing initiatives • Collaborate with cross-functional teams to ensure messaging aligns with study protocols, Civia Thrive and participant needs • Excellent communication, collaboration and relationship-building skills. • Strong project management and organizational skills. • Comfort with ambiguity and a willingness to perform participant-facing and operational tasks. • Performing "other duties as assigned," including low-level operational or administrative work typical of a start-up. Preferred • Experience in clinical trials or patient recruitment. What We Offer • The opportunity to lead initiatives to make a real impact on patient access to clinical trials • A collaborative, mission-driven environment with room to innovate • Competitive pay and benefits • Training and professional development opportunities • A chance to help shape Civia's community and community partner engagement approach as we grow Ready to Make an Impact? • Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact. • Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who've seen what needs to change. • People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work. • Invested in Your Growth: We don't just hire for today; we're building the leaders and changemakers of tomorrow. If you're ready to be part of something meaningful-and work with people who care deeply about doing good work-apply today by submitting your resume and cover letter to the link above. We're excited to learn more about you!

Community Engagement Manager

About us: At Praktika we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Community Manager to join us! We are a global small team of 40 innovators who are pushing the boundaries of what's possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: What you will own: 1. Discord Community You fully own our Discord with 16,000 members and growing. <ul><li>Moderate and structure the community so it feels safe, active, and high quality</li><li>Create rituals, norms, and recurring moments people actually care about</li><li>Work actively with power users, not just announcements and rules</li><li>Turn Discord into a retention and feedback engine, track weekly statistics</li></ul>2. Weekly Language Events You run weekly Discord live events focused on speaking practice. <ul><li>Organize and host language practice sessions across key languages</li><li>Experiment with formats like speed conversations, challenges, themed sessions</li><li>Make these events fun, not awkward classroom energy</li><li>Turn events into content and moments worth sharing</li></ul>3. Face of the Community You are on camera and visible. <ul><li>Create YouTube videos with product updates, walk-throughs, and honest reviews</li><li>Present features clearly and confidently</li><li>Be the bridge between product and users, including surfacing feedback internally</li><li>Show personality without making it about you</li></ul>4. Brand Curation We have scale - now we need taste and consistency. <ul><li>Help define how Praktika sounds, looks, and behaves in community spaces</li><li>Align Discord, YouTube, and social presence into one coherent brand voice</li><li>Push back on bad ideas. Protect the brand. Raise the bar!</li><li>Work closely with marketing in with social media posting</li></ul>What we are looking for from you: <ul><li>You are comfortable speaking on camera and do not freeze when recording yourself</li><li>You have run or grown an online community before, ideally on Discord</li><li>You understand language learners because you have been one</li><li>You are structured enough to run weekly programming without chaos</li><li>You have strong taste and know when something feels off brand</li><li>You are proactive. You do not wait for instructions</li><li>You can balance warmth with authority in community spaces</li></ul>It would be great if you: <ul><li>Speak multiple languages</li><li>Are an AI/tech enthusiast and love experimenting with AI products</li><li>Have hosted live events or workshops before</li><li>Have experience with YouTube or long-form video content</li><li>Have worked with consumer apps or creator-led brands</li></ul>Why should you join Praktika: We expect dedication and hard work-but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. <ul><li>Equity that grows with your impact: Equity growth via stock options</li><li>26 days holidays plus bank holidays</li><li>Yearly off-sites: Last year was in Turkiye!</li><li>Health and wellness benefits to support your overall well-being through Safetywing</li><li>Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools</li><li>Annual educational budget of up to $1,000</li></ul>We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide. Department Operations Locations London Remote status Hybrid

Community Manager

About the job Salary: £47,181 - £50,269 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: Permanent We are seeking an experienced and proactive Principal Private Sector Housing Officer - Licencing to provide professional leadership within our Private Sector Housing Enforcement Service. This is a key senior role for a skilled housing professional who will lead a multifunctional team of officers responsible for licencing relevant residential premises, providing expert advice, undertaking inspections, and enforcing all relevant housing legislation as delegated to the service. You will apply a high level of technical knowledge and professional judgement to ensure licencing functions are delivered effectively, consistently, and in line with statutory requirements. You will undertake and oversee complex licencing cases and investigations, providing clear supervision, guidance, and support to junior colleagues. A strong focus of the role will be maintaining high standards of practice, supporting staff development, and ensuring that licencing decisions and enforcement actions are robust and defensible. Working closely with the Private Sector Housing Manager, you will help to identify and implement service improvement initiatives and play a lead role in planning and delivering a range of Private Sector Housing Enforcement and service-specific projects. You will contribute to shaping service delivery, improving outcomes for residents, and ensuring the service responds effectively to legislative and operational challenges. This role is ideally suited to an experienced licencing or enforcement professional with strong leadership skills, excellent technical expertise, and a commitment to raising standards within the private rented sector. Please note this role does not attract sponsorship. About you You will have substantial experience of managing a broad range of complex licensing cases and investigations within a Private Sector Housing Enforcement environment, supported by in-depth knowledge across the full range of private sector housing licencing and enforcement matters. You will be able to demonstrate supervisory and management experience, including responsibility for staff performance monitoring, professional development, and the provision of clear guidance and support to a team. You will possess strong communication skills, with the ability to work effectively with a wide range of individuals, agencies, and professionals, demonstrating tact, discretion, and confidence when dealing with sensitive or challenging situations. You will be able to exercise sound professional judgement when undertaking complex investigations, analysing problems and infringements, establishing facts, and taking appropriate action in accordance with legislative requirements. You will be skilled in planning activities, prioritising workloads, and managing resources to meet deadlines and targets, and will have substantial and current knowledge of relevant legislation, regulations, and codes of practice, alongside specialist practical and operational expertise, including knowledge of Criminal Court procedures. You will be educated to Diploma or Degree level (or equivalent recognised qualification) and able to evidence a strong commitment to continuing professional and personal development. About us Our ambitiousLuton 2040 Vision- that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel How to apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our 'How to apply' page has more tips to help with your application: How to apply Available documents Attached documents are available under links. Clicking a document link will initialize its download.<ul><li>download: Principal Private Sector Housing Officer Licensing - JD.pdf</li><li>download: Luton_Values_Flyer.pdf</li></ul>Salary range <ul><li>£47,181 - £50,269 per year</li></ul>

About the job Salary: £47,181 - £50,269 a year plus £3,203 car benefit allowance Hours per week: 37 Contract type: Permanent We are seeking an experienced and highly motivated Principal Private Sector Housing Officer - Enforcement to play a leading role within our Private Sector Housing Enforcement Service. This is an exciting opportunity for a senior professional to use their technical expertise and leadership skills to make a real impact on housing standards and regulatory compliance across the private sector. In this role, you will lead and contribute to a multifunctional team of officers responsible for providing advice, carrying out inspections, and enforcing relevant housing legislation as delegated to the Private Sector Housing Enforcement Service. You will be expected to apply a high level of professional judgement and technical knowledge to ensure effective and proportionate enforcement activity. You will undertake and oversee complex and sensitive investigations, providing clear direction and supervisory support to junior colleagues. A key part of the role will be mentoring and guiding staff, helping to develop their skills while ensuring work is delivered to a high professional standard. Working closely with the Private Sector Housing Manager, you will identify opportunities for service improvement and assist in the development and implementation of new initiatives. As lead officer, you will plan and deliver a range of Private Sector Housing Enforcement and service-specific projects, ensuring they align with legislative requirements, corporate priorities, and best practice. Please note this role does not attract sponsorship. About you You will bring substantial experience of undertaking a broad range of complex investigations within a Private Sector Housing Enforcement environment, supported by in-depth knowledge across the full scope of enforcement matters including single family dwelling condition of property cases and unlicensed HMO's. You will have demonstrable supervisory and management experience, including responsibility for staff development, performance monitoring, and providing professional guidance to a team. You will also have a proven track record of developing and managing projects, delivering outcomes within agreed timescales and legislative frameworks. You will possess excellent communication skills, with the ability to engage effectively with a wide range of stakeholders, including residents, landlords, partner agencies, and professional colleagues, demonstrating tact and discretion when managing sensitive or challenging situations. You will be able to exercise sound professional judgement when undertaking complex investigations, analysing problems and infringements, establishing facts, and taking appropriate action in line with legislative requirements. You will have substantial and current knowledge of relevant legislation, regulations, and codes of practice, alongside specialist practical and operational expertise, including knowledge of Criminal Court procedures. You will be educated to Diploma or Degree level (or hold an equivalent recognised qualification) and be able to evidence ongoing commitment to continuing professional and personal development. About us Our ambitiousLuton 2040 Vision- that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel How to apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our 'How to apply' page has more tips to help with your application: How to apply Available documents Attached documents are available under links. Clicking a document link will initialize its download.<ul><li>download: Principal Private Sector Housing Officer - Enforcement JD.pdf</li><li>download: Luton_Values_Flyer.pdf</li></ul>Salary range <ul><li>£47,181 - £50,269 per year</li></ul>

Job Description Salary: Grade 16 £60,573-£62,766 (pro rata if part-time) Permanent &amp; Fixed Term/Secondment - 36 hours per week or part-time 21.6 hours per week Hybrid working Job Purpose The successful candidate will be responsible for providing a safeguarding and reviewing service to children and young people who are looked after. To provide advice and consultation on issues of care planning and quality of services to all agencies involved in caring for looked after children and young people. To ensure that children and young people who are looked after receiving the services to which they are entitled. Essential Requirements Expertise in working on looked after children cases. Skills in chairing complex meetings. The ability to manage complex information, contribute to plans and achieve excellent outcomes in service delivery. Research knowledge of the impact on children of domestic violence, parental drug abuse and mental health. Ability to adapt to changing circumstances and transfer chairing skills to a variety of settings and requirements. Advanced Social Worker. Experience of overseeing social work practice, preferably at managerial level. Working effectively on safeguarding and complex LAC cases. Experience of applying evidence-based interventions. Experience of contributing to service improvement initiatives. Experience of enabling and empowering others to develop their practice. To view the role profile, please click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Independent Reviewing Officer

INTERNAL VACANCY This is an incredible opportunity to gain valuable experience of working at Head of Service level as we seek to ensure the service can deliver our statutory Community Safety responsibilities into the future. The successful candidate will work across York and North Yorkshire to influence and shape strategic crime reduction strategies and policies for the City of York Council and its statutory partners. They will provide innovative solutions to crime, anti-social behaviour (ASB), substance misuse and fear of crime where no bespoke solution is available. Also influence the strategic contribution of all statutory partners and other key stakeholders engaged in crime and disorder reduction and to ensure that their policies and processes support delivery of the Community Safety Strategy. They will also influence and shape partner activities such that policies and processes support the delivery of the Anti-social Behaviour, Crime &amp; Policing Act 2014 and lead City of York Councils statutory duty under the Counter Terrorism and Security Act 2015, Serious Violence Duty and Prevent Duty. This post is suitable as a job share opportunity. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it. If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application. Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team. Please note, we do not have a sponsorship licence to sponsor indivdiuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role. The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health &amp; Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning &amp; Development. In addition we also offer a growing range of discounts, rewards and savings. For further information or an informal discussion please contact Pauline Stuchfield (Director of Housing &amp; Communities) at <a href="mailto:Pauline.stuchfield@york.gov.uk" target="_blank">Pauline.stuchfield@york.gov.uk</a> or on 01904 551706 Closing date: Wednesday 21 January 2026 at 12 midnight Interview date: Friday 30 January Internally advertised posts are only open to CYC, WWY and Be Independent employees. Explore and Veritau employees are not eligible to apply for these posts.

Head of Community safety

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Management Coordinator Salary £25,838 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw) Cheltenham, Gloucester and Midlands We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based in Cheltenham and Gloucester as well as across the Midlands. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Our customers have a range of support needs depending on the type of property they live.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms and properties within set timescales.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Flexible working hours (or we're open to agreeing a work pattern with you). Working Monday to Friday 09:00-17:00, you will manage your own diary</li><li>Based at our service in Gloucester you'll spend your time travelling around the properties in our patch, predominantly in Gloucester but you may need to support your colleagues in Cheltenham or other properties in the Midlands.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 603

Housing Management Coordinator

Earn £50,000 to £55,000 per year, plus 34 days leave and instant pay access with 'Stream' Permanent, full time (37.5 hpw), with hybrid working, currently 2 days from our Durham office and the rest from home We can't offer a CoS for this role Home, a place where you belong You'll take charge of transforming our voids service, making it faster, smarter and more customer focused. If you're ready to move from maintaining the status quo to driving real improvement, this is your chance to make a big impact. What you'll do <ul><li>Lead a team to deliver safe, high-quality repairs to empty homes</li><li>Drive performance and cost efficiency across all voids workstreams</li><li>Champion health and safety compliance for staff and contractors</li><li>Monitor budgets and forecast to keep projects on track and on budget</li><li>Build strong relationships with suppliers and contractors to improve service</li></ul>Why join us You'll have the freedom to shape how we work and the support to grow your skills through coaching and training. Join a team that values flexibility, wellbeing and making a real difference for customers. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>An HNC/HND in construction or equivalent experience</li><li>A health and safety qualification and knowledge of CDM regulations</li><li>Experience leading teams in housing repairs and voids services</li><li>Strong commercial awareness and ability to manage budgets</li><li>Confidence to analyse data and challenge performance to drive results</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>We typically work on a hybrid basis currently with 2 days per week in our Durhan office with the rest from home</li><li>You'll work Monday to Friday</li><li>We work between the hours of 08:30 to 16:30</li><li>You need a Basic DBS check that we pay for.</li></ul>What's in it for you? <ul><li>Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li><li>Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support</li><li>800 discounts on shops, holidays, days out, tech and more</li><li>Top 20 in the UK for Wellbeing</li></ul>Find out more Click APPLY NOW to see our Voids Manager Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Voids Manager

Housing Management Coordinator Pay £25,838 per annum and great benefits including Health Cash Plan Permanent, full time 37.5 hrs per week on a rota system Based at Wilkinson House covering properties across Wymondham &amp; Norwich We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Wilkinson House. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Customer group - Customers who have experienced homelessness with a variety of needs including but not limited to offending, physical/mental health and substance misuse.</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Rota system, working Monday to Friday with one Saturday every two weeks.</li><li>Based at our service in Wymondham (Wilkinson House) you'll spend your time travelling around the properties in Wymondham &amp; Norwich</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes.</li><li>The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 702

Join Our Team: Community Engagement Manager Location: Watford Contract: Full Time Salary: £28,000 - £30,000 per year Are you a natural connector who loves building relationships and making an impact in your community? Radfield Home Care is looking for a Community Engagement Manager to help grow our brand and bring our high-quality home care services to those who need them most. About Us: We're a family-owned care agency, passionate about helping elderly people stay independent in their own homes. Based in Watford, Three Rivers and Hertsmere, we pride ourselves on putting our clients first and delivering care with heart. What You'll Do: <ul><li>Raise Radfield Home Care's profile across the community and online.</li><li>Plan and run engaging events, campaigns, and PR initiatives.</li><li>Build strong connections with local health teams, GP practices, and community partners.</li><li>Turn opportunities into meaningful partnerships that support our clients and care professionals.</li><li>Create content for newsletters, blogs, and social media to showcase our work.</li><li>Track and measure the success of all initiatives.</li></ul>What We're Looking For: <ul><li>Passion for care and knowledge of the home care sector.</li><li>People-person with excellent communication skills.</li><li>Proactive, organised, and able to manage multiple projects.</li><li>Experience using social media for business promotion.</li><li>Full driving licence and access to a car.</li></ul>Bonus Points: <ul><li>Previous experience in care/home care.</li></ul>Why Join Us: <ul><li>Make a real difference in your community.</li><li>Work in a supportive, family-led company.</li><li>Pension and company sick pay scheme.</li></ul>Radfield Home Care Watford &amp; Borehamwood has been proudly serving the local community. Be part of a team that cares as much as you do! Ready to make an impact? Apply now and help us grow our care family! Department Recruitment Locations Watford &amp; Borehamwood

Job Description <ul><li>Babergh and Mid Suffolk District Councils</li><li>Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX</li><li>Salary: Competitive, plus Benefits</li><li>Hours: Full Time, 37 hours per week</li><li>Contract: Permanent</li><li>Reference: 21919</li></ul>Babergh and Mid Suffolk District Councils are proud of the progress we have made in housing over recent years, however there is still work to be done to achieve our ambitions for our residents and districts. We strive for excellence and a housing service that places residents at the centre; that meets the highest standards of safety and quality and strengthens our communities. If you are ready for the challenge and if our values of openness, ambition and accountability resonate with you, we would love to hear from you. About the role Reporting to the Deputy Chief Executive, you will join our Senior Leadership Team and lead a Housing Service with nearly 7,000 properties and 200+ employees, spanning two districts, with distinct geographies and political priorities. The service has recently been through major transformation which has seen significant improvements in tenant outcomes. We want you to build on our strong foundation and ensure that the progress we have made is sustained, particularly in areas of compliance, repairs performance, and customer experience. You will lead and steer our housing teams with a particular focus on embedding our neighbourhood management offer to tenants, improving our void performance, and bringing all our homes up to the Decent Homes Standard. This role will be about leading through scrutiny, shaping the future of housing in Babergh and Mid Suffolk, and making a real difference for thousands of residents. About you An ambitious Housing Professional, you will be a visionary leader who can steer our housing service through regulatory scrutiny, cultural change, and operational complexity. You will bring with you a track record of achievement, delivering high quality affordable social housing services within a complex, multi-agency social housing environment. You will have experience of working collaboratively with stakeholders at a strategic level, managing complex budgets with significant constraints, workforce development, and performance improvement within affordable social housing services. You will demonstrate passion, drive and ambition to sustain and improve housing service levels for our communities and residents. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: <ul><li>60 conservation areas</li><li>two National Landscapes</li><li>many picturesque market towns.</li></ul>It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: <ul><li>generous leave entitlement (26 days a year, rising to 31 days after 5 years)</li><li>competitive local government pension scheme</li><li>wellbeing support and employee assistance programs</li><li>private health care options</li><li>electric vehicle salary sacrifice scheme</li><li>paid volunteering days</li><li>flexible and hybrid working arrangements (business needs permitting)</li><li>great learning and development opportunities.</li></ul>For more information, visit our Employee Benefits page. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. For more information The recruitment for this position is being managed exclusively by Penna Recruitment, who are operating as an Executive Recruitment Consultancy, on behalf of Babergh and Mid Suffolk District Councils. For a confidential conversation, please contact our consultants at Penna: <ul><li>Kelly Ridley on 07709 512415 or email: <a href="mailto:kelly.ridley@penna.com" target="_blank">kelly.ridley@penna.com</a></li><li>Bruna Varante on 07858 306725 or email: <a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a></li><li>Vikhram Singh on 07885 643 273 or email: <a href="mailto:vikhram.singh@penna.com" target="_blank">vikhram.singh@penna.com</a></li></ul>How to apply For more information and how to apply, please visit the vacancy on the Penna Website. Please read the Candidate Pack (pdf), which includes the Job Description, before applying for this job opportunity. Closing date: 11.55 pm, 22 January 2026. Interview date: week commencing 26 January 2026. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. For more information, visit our Employee Benefits page. About the Team IMPORTANT PLEASE READ BEFORE APPLYING To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The 'Apply Now' button below only allows you to submit a job alert, not an online application.

Director of Housing

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Webb Grange, Telford, Shropshire. Hours: 35 hours per week Monday to Friday, working throughout the year. Salary: £26,821.04 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-LC1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Farnborough- Covering Shaftesbury Court and Bourne Court £26,643 - £27,467 per year 37.5 hours per week Part time hours will be considered We have an exciting opportunity for a Scheme Manager to join our Housing team in Farnborough covering two sites (Shaftesbury Court and Bourne Court). You will be responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives</li><li>Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Encouraging residents to organise and get involved in activities </li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Occasional travel may be requirement of the role; therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £26,643 per annum (rising to £27,467 per annum after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 20 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>About You <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Desirable <ul><li>Evidence of change management delivery</li><li>Knowledge of Landlord/Tenant Legislation</li></ul>Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to <a href="mailto:AskHR@greystar.com" target="_blank">AskHR@greystar.com</a>.

Job Introduction The pay range for this role will be £33,699 - £39,152 (pro rata for part time colleagues) We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. You can also find out more about the new terms and conditions that we are introducing on our careers site on: 'More than just a job' brochure The Intensive Housing Management team is responsible for managing all aspects of BCP Council's temporary accommodation portfolio. Placements within temporary accommodation include B&amp;B, Houses in Multiple Occupation (HMO's), Family Hostels and self-contained properties both within council and private rented sectors. This role will be responsible for delivering bespoke and challenging housing management solutions to customers who currently benefit from BCP Council's homelessness services. There is a strong emphasis on working collaboratively with BCP Council's housing partners to support customers recovering from homelessness to achieve positive outcomes. The post sits within BCP Council's Strategic Housing team and focuses on acting to provide safe and well managed property where customers with complex needs can thrive. The post will have a positive impact on the lives of individuals, neighbours and local communities. The successful applicant will work closely with wider teams and partners to resolve housing management issues including maximising use of each property through effectively voids management, oversight of contracted services, effectively dealing with anti-social behaviour and ensuring vulnerabilities are identified and supported. There will be a need to work as part of a multi-agency team, with agencies such as Dorset police, NHS and commissioned support providers. The Ideal Candidate: This is an exciting opportunity to work in a multi-agency environment with our residents and communities to address those issues which are causing the greatest harm . Candidates will have experience of working in a housing related setting dealing with issues which can be complex and challenging. For an informal discussion please contact Anthony Lowe on 01202 123311. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Intensive Housing Management Officer

<ul><li>Final_Service_Charge_Officer_JD_2024.docx__1_</li></ul>Please apply online via the link provided. Job Title: Service Charge Officer Language: UK Company: Job Location: Location: Region: London Country: United Kingdom Organisation: Hackney Council Anonymous Apps &gt; Climate, Homes and Economy Job Number: HCAA02742 Service: Homeownership DBS Required: No Organisation Logo: Hackney Council Salary: per Min Max In Agreement Type: Fixed Term / Secondment Work Pattern: Full Time Contracted Hours: 36 Grade: SO1 SCP Range: £40,404 - £41,637 12 Months Fixed Term / Secondment Opportunity Join our team as a Service Charge Officer! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Are you ready to make a significant impact in your community? Hackney Council is seeking a detail-oriented and proactive Service Charge Officer to join our dedicated Service Charge Team. In this role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, while ensuring that our residents receive top-notch customer service. Your primary responsibilities will include collaborating with colleagues to produce accurate estimated and actual invoices, maintaining the service charge database, and ensuring compliance with relevant legislation. You will be instrumental in collating financial records for property service charges and managing accountancy functions related to billing and recharging. Additionally, you will issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes, and legal challenges. We are looking for candidates with extensive knowledge of leasehold management and financial processes, including preparation of annual property accounts and an understanding of S20 consultation processes. Strong analytical skills, attention to detail, and proficiency in Microsoft Excel and Google Suite are essential. Your ability to communicate effectively with a wide range of stakeholders will be key to your success in this role. As part of our team, you will contribute to the continuous improvement of our Homeownership Services, prepare performance reports, and assist with budget monitoring. You will also have the opportunity to engage with residents and stakeholders through meetings and inspections, ensuring that we maintain high standards of service. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 20 January 2026 (22:59) Interview and assessment date: W/C 02 February 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a> Salary range <ul><li>£40,404 - £41,637 per year</li></ul>

Service Charge Officer

Salary Range: £28,000 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Nottingham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Resident Liaison Officer

Location: B73 6EB, must be willing to work between all our Birmingham leisure centres.Hours: 40 hours per week between Monday to Friday + Occasional evenings / weekends when required. Salary: £26,280.07 per annum + Excellent benefits Are you passionate about community development and bringing people together? Birmingham Community Leisure Trust is looking for a motivated and community-focused Community Engagement Officer to help transform our leisure centres into vibrant community hubs. About the Role As a Community Engagement Officer, you will play a key role in building strong relationships with local communities, voluntary organisations, and partners. You'll help ensure our leisure centres offer more than just physical activity - creating welcoming spaces where people can connect, feel supported, and thrive. You will work across various leisure centres in Birmingham, identifying opportunities to deliver inclusive, community-focused activities that meet the diverse needs of local residents. Key Responsibilities <ul><li>Build and maintain strong relationships with community organisations and partners</li><li>Create and manage a comprehensive community contact database</li><li>Identify and develop opportunities for community activities within leisure centres</li><li>Liaise with centre staff to book and coordinate activities and sessions</li><li>Support organisations once activities are established</li><li>Assist with member sign-ups and site tours where required</li><li>Identify and support applications for external grant funding</li><li>Contribute to and lead the BCLT Sport &amp; Community Engagement Plan</li><li>Support centre staff with community-related queries</li><li>Assist with advertising and promotion of activities</li><li>Ensure equality, diversity, safeguarding, and privacy needs are understood and met</li></ul>About You We're looking for someone who is: <ul><li>A strong communicator with excellent interpersonal skills</li><li>A team player who can build trust and positive relationships</li><li>Self-motivated, organised, and able to manage multiple projects</li><li>Flexible and able to work under pressure</li><li>Confident using IT and Microsoft Office packages</li><li>Passionate about equality, diversity, and safeguarding</li></ul>Essential Requirements <ul><li>A community development qualification and/or relevant leisure/community experience</li><li>A full, current driving licence</li><li>Willingness to travel across Birmingham as required</li></ul>What we offer <ul><li>Holidays: 21 days (pro rata) plus bank holidays </li><li>Pension: Up to 6% contributory pension scheme</li><li>Training and development: A wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li><li>Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate. *Google Chrome is the preferred browser to access Serco careers website*

Community Engagement Officer

Forefield Junior School part of Mersey View Learning Trust. We are seeking a reliable Premises Officer who, under the guidance of senior staff, will be responsible for the maintenance, cleanliness, and security of the school premises. Please visit Mersey View Learning Trust's website for further details. The Trust is required under law and guidance to check the criminal background of all employees. Decisions to appoint will be subject to consideration of an Enhanced Disclosure, including a Barred List check from the Disclosure and Barring Service. Because of the nature of the work for which you are applying this post is except from the rehabilitation of offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020). The amendments to the rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance on whether a conviction or caution should be disclosed can be found on the Ministry of Justice website which can be accessed here: <a href="https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974" target="_blank">https://www.gov.uk/government/publications/new-guidance-on-the-rehabili…</a> Successful applicants will be required to complete a confidential medical questionnaire and may be required to undergo a medical examination. The Trust may carry out an online search on shortlisted candidates as part of our due diligence and in line with Keeping Children Safe in Education. This may help identify incidents or issues that have happened and are publicly available online, which we may wish to explore with you at interview. Candidates are asked to complete the application form which is available via Mersey View Learning Trust website, by closing date 30th January 2025. We look forward to receiving your application. How to apply Apply via Mersey View Learning Trusts Website: <a href="https://www.merseyview.com/Vacancies/" target="_blank">https://www.merseyview.com/Vacancies/</a>

Premises Officer

Housing Officer AASC Preston &amp; Fylde Full time, 37.5 hours per week. Monday - Friday Salary: £26,906.00, plus Serco Benefits. You are required to have a valid UK driving licence for this role. A company car will be provided. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the North West of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Main purpose: <ul><li>Delivery of services required under the AASC contract to support Service Users in their Area. </li><li>Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets. </li><li>Provide welfare support and signposting to the Service Users in their care. </li><li>Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.</li></ul>Main Accountabilities: <ul><li>Ensure delivery of all core Service User support services as prescribed under the contract. </li><li>Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure. </li><li>Respond to requests for assistance and support received via the AIRE Services. </li><li>Manage incidents raised by the AIRE Services. </li><li>Deliver against the tasking schedule or as required by the Field operations manager. </li><li>Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales. </li><li>Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance. </li><li>Undertake further inspections as required (i.e. pre-dispersal). </li><li>Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP).</li><li>Complete first fix and minor repairs where identified and tasked </li><li>Maintain property standards to ensure compliance with contractual commitments and property legislation. </li><li>Accountable for following all processes, procedures, and policies under the contract. </li><li>Manage access to the IA for suppliers, visitors, maintenance etc. </li><li>Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children's safeguarding needs, etc. </li><li>Assisting with day-to-day IA operations including, daily registers, post, reception duties etc. </li><li>Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary. </li></ul>What you'll need to do the role: <ul><li>Strong experience of working in a service environment, with demonstrable knowledge of communication skills.</li><li>Knowledge/experience of working within a property related environment. </li><li>Strong interpersonal skills. </li><li>IT literate, knowledge of MS Word, Excel, etc. </li><li>Ability to manage conflict. </li><li>Strong organisational skills. </li></ul>Desirable: <ul><li>Some maintenance knowledge desirable.</li><li>Safeguarding knowledge/experience in a similar environment desirable. </li><li>Experience in a security related role. </li></ul>Why Serco: Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer: <ul><li>Salary: Competitive salaries with annual reviews.</li><li>Pension: Up to 6% contributory pension scheme.</li><li>Holidays: 25 days' annual leave plus bank holidays.</li><li>Training and development: We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li><li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>#aasc About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

The role This person will ensure successful delivery of neighbourhood services in our sheltered and Extra Care villages, high levels of performance and delivery of the consumer standards, and ensuring our customers are safe, focusing on tenancy sustainment, support and Customer wellbeing. The role requires agility and flexibility, as the individual will work across three village locations. Job requirements <ul> <li>Making sure our neighbourhood models runs smoothly every day in our Extra Care and Sheltered Villages.</li> <li>Supporting residents to live safely, independently, and comfortably in their homes, and providing great customer service whenever they need it.</li> <li>Carrying out risk assessments pre tenancy and in response to changing needs, including responding to complex housing support needs and giving advice and guidance.</li> <li>Working with the Customer and Neighbourhoods Teams to regularly visit residents, check their telecare equipment, spot any changes in their needs, and refer to outside partners when needed.</li> <li>Working with other teams and contractors to help keep buildings and facilities running smoothly.</li> <li>Leading on new projects, partnerships, and initiatives that benefit residents and the wider community.</li></ul>What we're looking for: <ul> <li>Significant experience in delivering neighbourhood services.</li> <li>Ideally, some experience of delivering in a supported housing environment.</li> <li>A housing-related qualification or the willingness to work towards one as that requirement comes in.</li> <li>Knowledge and experience of housing and the relevant legislation and regulations that apply to housing providers.</li> <li>Experience of giving great customer service with a genuine compassion for people.</li> <li>Be highly motivated and outcome focused, with a level of emotional resilience.</li> <li>Ability to communicate at all levels.</li> <li>Ability to be flexible and adapt to changing situations.</li> <li>A full UK driving license with the use of your own vehicle.</li> <li>Enhanced DBS required.</li></ul>Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Housing #ExtraCareOfficer #HousingOfficer #CustomerService #NeighbourhoodSupport #JobsThatGiveBack #FullTime #GreatBenefits Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Staffs Housing is a leader in providing quality affordable housing to Staffordshire, Cheshire and the surrounding areas, ensuring there are no barriers to home-seekers finding a place they're proud to call home. Watch our short video below and hear what our residents think about us and how we're breaking down the barriers to good quality housing. Why choose us? No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

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