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The Vacancy House Manager - Retirement Living Location: Francis Court estate in Worcester, Worcestershire Hours: 35 hours per week (Monday to Friday, all year round) Salary: £26,317.20 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Francis Court, Worcester, Worcestershire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy House Manager - Retirement Living Location: Wherry Court estate in Norwich, Norfolk Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Wherry Court, Norwich, Norfolk Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy Contract Type: Permanent Closing date: 19th January Interview date: TBC Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by working as part of a team within supported housing and outreach services in Greater Manchester, providing high quality, personalised housing related support and enablement support to young adult clients. In this role, you will be responsible for developing partnership with clients, partner agents and families, individualised support packages We need people who have / are: • Knowledge of relevant legislation, policy and developments relating to all clients including people with ADHD and ASD, and people with substance mis-use issues • Understanding of safeguarding, health &amp; safety procedures and tenancy management • Experience of working in a supported housing environment or relevant social care setting. • Experience working with complex support needs. • Excellent communication skills - written/verbal/numerical/IT/interpersonal skills • Develop positive working relationships with all clients, their families, colleagues and partner agents Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. The company Irwell Valley Homes is a housing association providing affordable homes and services to over 16,000 people across Greater Manchester and employing over 280 colleagues. We are a charitable, registered provider of social housing and offer homes mainly for social rent, with a small number for affordable rent, market rent and shared ownership. We also provide homes with support for people with dementia, mental health issues, learning and physical disabilities, those who have been made homeless and people affected by domestic abuse. As well as providing homes, we deliver services and support to customers and work in partnership with specialist organisations to help them sustain their tenancies and get on in life. And we engage with customers to shape services and review our effectiveness. How we work Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Housing Support Worker

Accommodation Manager Location: The Bay Filey Role: Accommodation Manager Hours of work: 40 Hours - Weekends Required Salary: DOE What we need in a nutshell We're looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepare and stocks our accommodation to the highest of standards for our guests. You'll be overseeing all our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer. Who are we? Part of the Away Resorts family we are shaking up the Great British holiday. Want to find out more about our holidays? Check out our website. What you'll be doing You'll be leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation. This includes: <ul> <li>Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners</li> <li>Ensuring our guest accommodation is ready for arrivals and to the highest of standards</li> <li>Working together with other managers in the park and centrally to ensure an exceptional guest experience</li> <li>Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good</li> <li>Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer</li> <li>Managing and controlling budgets and identifying and implementing cost savings</li> <li>Championing and implementing Health and Safety policies to ensure team and guest safety</li> </ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We are looking for a high-calibre manager who can demonstrate the following: <ul> <li>A good level of general education</li> <li>Experience of managing and leading a team</li> <li>The ability to manage performance issues and conflict situations assertively and with empathy</li> <li>Exceptional communication skills and able to adapt style to people at all levels</li> <li>A strategic mindset and a strong focus on customer service delivery</li> <li>A forward-thinking outlook and open to new ideas</li> </ul>It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul> <li>Competitive Pension</li> <li>Temporary Accommodation up to 3 months</li> <li>Bonus Scheme</li> <li>Life Insurance</li> <li>Discounts on Away Resorts Holidays</li> <li>On Park Discounts</li> <li>Awards and Recognition</li> </ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a> . Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Manager

Housing Officer (Days) Location: Telford &amp; Wrekin (across Maninplace properties) Salary: £25,667.20 per annum Hours: 40 hours per week Shift Pattern: Between 09:00-19:00, including 1 weekend in 3 Contract: Permanent About Us Maninplace has been supporting people experiencing homelessness and rough sleeping in Telford for over 19 years. We provide safe, welcoming accommodation and person-centred support to help people move forward with confidence. Our values are at the heart of everything we do: <ul><li>Innovate - We are open to new ideas and better ways of working</li><li>Accommodate - We create safe, supportive environments for customers and staff</li><li>Motivate - We empower people to grow, develop, and succeed</li></ul>We value our staff as individuals and are committed to wellbeing, respect, and development. About the Role We are looking for a Housing Officer (Days) to join our accommodation team. This is a varied, hands-on role working across multiple properties to ensure they are safe, clean, and welcoming. You will support people living in temporary accommodation, helping them maintain their accommodation, develop independence, and reduce the risk of returning to homelessness. The role involves lone working at times, but you will always be part of a supportive wider team. Key Responsibilities <ul><li>Prepare accommodation for new customers, including cleaning, minor repairs, redecorating, and furniture assembly</li><li>Maintain high standards of health, fire, and building safety</li><li>Carry out regular property inspections, fire checks, meter readings, and deep cleans</li><li>Respond to customer accommodation needs and support tenancy sustainment</li><li>Collect rent and utility charges and support customers with budgeting and debt issues</li><li>Monitor and respond to anti-social behaviour to maintain safe environments</li><li>Liaise positively with customers, colleagues, and local communities</li><li>Maintain accurate records and follow organisational policies and procedures</li></ul>About You You will be: <ul><li>Confident working independently and as part of a team</li><li>Calm, resilient, and professional under pressure</li><li>Practical, organised, and solution-focused</li><li>Respectful, non-judgemental, and committed to equality and inclusion</li></ul>Essential requirements: <ul><li>GCSEs (or equivalent) in English and Maths</li><li>Basic DIY skills (e.g. painting, flat-pack furniture)</li><li>Good IT and communication skills</li><li>Full UK driving licence and access to a vehicle with business insurance</li><li>Willingness to undergo an Enhanced DBS check</li></ul>Desirable: <ul><li>Experience in housing, homelessness, or supported accommodation</li><li>Knowledge of Telford &amp; Wrekin</li><li>Experience working with vulnerable people or residential settings</li></ul>Salary &amp; Benefits <ul><li>£25,667.20 per annum (annualised pay, paid monthly)</li><li>Statutory annual leave plus 1 recognition day after 1 year</li><li>Mileage allowance (45p per mile for work travel)</li><li>Post-probation: <ul><li>Company pension contributions</li><li>Discounted local bus travel</li><li>Short-term sickness pay and attendance reward scheme</li></ul></li></ul>Additional Information <ul><li>Maninplace operates 365 days per year, including bank holidays and festive periods</li><li>This role involves lone working and working across multiple sites</li><li>All appointments are subject to an Enhanced DBS check</li></ul>How to Apply Please apply via Hireful using the link provided. Maninplace is committed to safeguarding and promoting the welfare of vulnerable adults.

Housing Officer (Days)

The Vacancy Are you passionate about making a difference in local communities? Do you thrive on building relationships and helping people feel safe and supported in their homes? If so, we'd love to hear from you! At Community Housing, we put customers at the heart of everything we do. We're looking for a Neighbourhood Coordinator to join our Housing Services team and play a vital role in creating thriving, inclusive communities. Key Responsibilities: <ul> <li>Be the trusted point of contact for customers, providing advice and support to help them sustain successful tenancies.</li></ul><ul> <li>Build strong relationships through regular contact, home visits, and community engagement.</li></ul><ul> <li>Take proactive steps to resolve issues, including tenancy breaches and anti-social behaviour, using early intervention and supportive solutions.</li></ul><ul> <li>Manage a neighbourhood-based caseload, focusing on tenancy sustainment and community &amp; customer wellbeing.</li></ul><ul> <li>Promote safe, welcoming neighbourhoods and encourage resident involvement in community initiatives.</li></ul><ul> <li>Carry out property and neighbourhood inspections, ensuring homes are well-maintained and meet health and safety standards.</li></ul>What we're looking for: <ul> <li>Experience in a customer-focused role, ideally within housing, social care, or community services.</li></ul><ul> <li>Excellent communication skills and a compassionate approach.</li></ul><ul> <li>Confidence in managing challenging conversations calmly and respectfully.</li></ul><ul> <li>Strong organisational skills and the ability to manage a varied caseload.</li></ul><ul> <li>A full UK driving licence and access to a vehicle. (Knowledge of housing legislation and safeguarding is desirable.)</li></ul>This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities. If you feel you would be the right person for this role, simply click the 'Apply Now' button to start your application. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. The Benefits Benefit 1 Benefit 2 Benefit 3 Benefit 4 The Values <ul> <li>Innovation</li> </ul>We are creative and fearless in our work. <ul> <li>Accountability</li> </ul>We take ownership of our work and lead from the front. <ul> <li>Teamwork</li> </ul>We collaborate widely and build supportive environments. About Us Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire's largest Registered Providers of social housing, managing around 6000 homes and offering a range of services that help people to live independently. We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them. Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so, it is our people that will drive our success. With the right people, with the right skills, knowledge, behaviour, and values we achieve our goals. When we are looking to recruit, we don't just look for the best skillset or experience, we are also looking for people who will support our vision and 'The Community Way' of doing things. Previous Next The Vision To provide affordable, quality homes and deliver great services in safe communities. Our Values Our RESPECT values sit at the heart of everything we do. We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues. We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best. Join us and together, we can deliver success in 'The Community Way'. Our Values alternative We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues. We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best. Join us and together, we can deliver success in 'The Community Way'. Our Benefits We understand the importance of investing in our people. As part of this, we offer a generous package of benefits, holidays, working conditions, and opportunities for career development. Competitive Holiday Package Buy &amp; Sell Holidays Flexible and Hybrid Working Family-Friendly Policies Company Pension Scheme Salary Boost (Pensions) Scheme Retirement Gift Long Service Award Company Sick Pay Scheme Health Cash Plan Options Employee Assistance Programme Death in Service Other perks include access to a discounted gym membership, free on-site parking and free refreshments available. Read more about our offering and benefits here. Our People Here are a few comments from some of our colleagues: Name of Person "I came to work for Community Housing as I feel I can make a difference to our customers' lives." Name of Person "I enjoy working within the Care team at Berrington Court. There are always new things to learn, and I am keen to continue learning." Name of Person "I feel CH provides opportunities that are hard to come by, and that we're always looking at ways to better engage with customers, both internally &amp; externally." Name of Person Job title Name of Person Job title Name of Person Job title Name of Person Job title Name of Person Job title

Neighbourhood Coordinator

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Housing and Wellbeing Coordinator

Job Description About the Role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Lewes. This part-time role (28 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You'll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health &amp; safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. While primarily based at our scheme in Leighside House, Lewes, you'll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential. Please note, we are also looking for an Independent Living Advisor for our Newhaven scheme, which is also a part-time position. What We're Looking For <ul><li>Experience working with older adults, promoting independence and community spirit</li><li>Strong commitment to Equality and Diversity</li><li>Adaptable communication skills, especially when explaining technical information</li><li>Solid administrative and numeracy skills</li><li>Ability to work independently and as part of a team</li><li>Excellent verbal and written communication</li><li>Proficiency in Microsoft Office</li><li>Full UK driving licence and access to a vehicle</li></ul>What You'll Get in Return <ul><li>Competitive salary £26,271 pro rata - (£21,016 for 28 hours per week)</li><li>Flexible hours: Monday-Friday between 9 am - 5 pm</li><li>Paid mileage: 45p per mile</li><li>Work mobile phone provided</li><li>Free DBS check</li><li>Company sick pay and life assurance (after qualifying period)</li><li>Up to 9% matched pension contributions</li><li>Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities &amp; more</li><li>Cycle to work scheme</li><li>Simply Health cashback plan</li><li>Employee Assistance Programme</li></ul>If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Job Description About the Role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Newhaven. This part-time role (30 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You'll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health &amp; safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. While primarily based at our scheme in Newhaven, you'll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential. Please note, we are also looking for an Independent Living Advisor for our Newhaven scheme which is also a part-time position. What We're Looking For <ul><li>Experience working with older adults, promoting independence and community spirit</li><li>Strong commitment to Equality and Diversity</li><li>Adaptable communication skills, especially when explaining technical information</li><li>Solid administrative and numeracy skills</li><li>Ability to work independently and as part of a team</li><li>Excellent verbal and written communication</li><li>Proficiency in Microsoft Office</li><li>Full UK driving licence and access to a vehicle</li></ul>What You'll Get in Return <ul><li>Competitive salary £26,271 pro rata - (£22,518 for 30 hours per week)</li><li>Flexible hours: Monday-Friday between 9 am - 5 pm</li><li>Paid mileage: 45p per mile</li><li>Work mobile phone provided</li><li>Free DBS check</li><li>Company sick pay and life assurance (after qualifying period)</li><li>Up to 9% matched pension contributions</li><li>Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities &amp; more</li><li>Cycle to work scheme</li><li>Simply Health cashback plan</li><li>Employee Assistance Programme</li></ul>If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. TJTGP REEDTGP

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are looking for a customer focused individual to join a small team at one of schemes in Leamington Spa. Working onsite, this is a customer facing role and we are looking for someone with excellent communication skills. You will have strong PC skills, good attention to detail and be looking to provide excellent service to our older and vulnerable customer base. This is a busy site, and the ability to work at pace whilst delivering excellent service will be key This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Support the Scheme Manager in providing excellent service and ensuring a safe place for customers to live. Deal with issues round lettings, tenancy management, safeguarding etc.</li><li>Develop and maintain professional relationships with customers and leaseholders, and ensure adhering to code of conduct and professional boundaries.</li><li>Assist in all H+S requirements, following policy and procedure.</li><li>Create a lively and vibrant environment to reduce social isolation.</li><li>Monitor grounds / maintenance staff whilst onsite (internal and external teams)</li><li>Assist in ensuring customer safety checks are completed daily/weekly /monthly and within agreed timescales.</li></ul>What you'll bring Essential skills <ul><li>Knowledge and/or experience of the issues faced by older people or vulnerable groups.</li><li>Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages.</li><li>Uses appropriate language when dealing with internal &amp; external people.</li><li>Able to have a customer perspective and respond effectively to their needs and expectations.</li><li>Able to build and maintain professional relationships with customers and colleagues to ensure the customer has a great experience of the services being delivered.</li></ul>Desirable skills <ul><li>CIH level 2 or 3 in Housing Practice, equivalent qualification, or the desire to undertake a professional qualification</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Independent Living Scheme Assistant

The Vacancy House Manager - Retirement Living Location: Century Court estate in West Bridgford, Nottinghamshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in West Bridgford, Nottinghamshire. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy REPLACE THIS BOX OF TEXT WITH THE VACANCY DETAILS. PLEASE BE AWARE THAT THIS WILL BE THE ONLY SECTION THAT WILL FEED INTO THE JOB BOARDS. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Exciting Housing Leadership Opportunities Be Part of Our City's Growth and Transformation Service Manager vacancies Are you an inspirational leader with a passion for making a real difference? Join Sheffield City Council, one of the UK's largest and most dynamic social landlords at the heart of a thriving, ambitious city. With a housing stock of nearly 40,000 tenanted and leasehold properties, our Housing &amp; Neighbourhoods Service is integral to Sheffield's continued success and growth. As we embark on delivering our new Housing Strategy, we have three Service Manager vacancies across Older People's Independent Living, Supported Housing and Temporary Accommodation, and Neighbourhood Services. This is your chance to play a crucial role in shaping the future for residents and communities throughout Sheffield. We are looking for exceptional individuals who are: <ul> <li>Experienced operational managers with a proven ability to deliver results</li> <li>Natural leaders who inspire teams and communicate effectively</li> <li>Committed to delivering exceptional customer service to diverse communities</li> <li>Performance-driven, with a record of achieving outstanding outcomes</li> <li>Change-makers, eager to drive continual improvement and innovative transformation</li> <li>Great listeners, ready to seek and act on feedback from residents and partners</li> <li>Skilled collaborators, able to build alliances and engage stakeholders for the benefit of Sheffield's people</li> <li>Strategic thinkers, capable of aligning operational delivery with the Council's political direction and vision</li> </ul>If you are ready to take on a high-profile role within a supportive and ambitious team, and want to help Sheffield's communities flourish, we would love to hear from you. Your leadership could be the key to unlocking new opportunities, delivering outstanding housing services, and driving positive change for thousands of residents. Service Manager -Older People's Independent Living OPIL (Older Persons Independent Living) service provides specialist housing and support for older adults (typically over 60) through schemes like sheltered housing, focusing on safety, independence, and integrated care, accessible via the council's housing options, Service Manager -Supported Housing and Temporary Accommodation This team works in meeting statutory duties for homeless individuals in priority need, towards more suitable, stable housing options, while preventing homelessness with multi-agency support, especially for vulnerable groups. Service Manager-Neighbourhood Services. The Neighbourhood teams manage the Customer access points, Tenancy Enforcement and Sustainment, Estate Services, Community Engagement, Lettings, and the delivery of our Housing Plus model, where we identify and refer for additional support, to allow tenants to live independently and achieve a sustainable tenancy. We are interested in hearing from candidates who are Chartered Institute of Housing level 4 qualified, but if not, we will support successful candidates to achieve it when in post. Achievement of this qualification is essential due to changes in legislation, and this is now a statutory requirement. These are politically restricted posts and require significant time in the office and/ or at locations around the city. Shortlisted candidates will be invited to an online assessment on Friday 6th February and final interview, in person in Sheffield on either 10th, 11th or 12th February. Please indicate any restrictions with your availability on these dates on your application. For an informal discussion contact David Wilkinson, Service Manager on <a href="mailto:David.Wilkinson@sheffield.gov.uk" target="_blank">David.Wilkinson@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

Service Manager - Housing

Housing Support Specialist Application Deadline: 25 January 2026 Department: Housing Support Employment Type: Permanent Location: East Sussex - St-Leonards-On-Sea Reporting To: Team Manager Compensation: GBP 27,942 / year Description Location: Office base in Hastings (covering Hastings/Rother) Salary: GBP 27,942 per year (plus GBP 1,000 essential car user allowance, GBP 800 Rough Sleepers Allowance and Unsociable Hours shift allowance) Hours: 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings/Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: <ul><li>Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. </li><li>Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. </li><li>Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. </li><li>Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. </li><li>Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. </li><li>25 days paid holiday plus bank holidays. </li><li>Rough Sleepers Allowance - GBP 800 per year.</li><li>Essential car user allowance - GBP 1,000 per year.</li><li>Unsociable hours allowance - an extra GBP 4.40 per shift.</li></ul>Skills, knowledge and experience What you need for the role: <ul><li>Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am)</li><li>A personalised care approach, with empathy and understanding</li><li>An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown </li><li>A full driving Licence is essential along with access to your own car or a car insured for you</li></ul>What would be nice: <ul><li>Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse</li><li>Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services</li><li>Experience working in a supported housing or homelessness setting</li><li>Experience supporting individuals with complex mental health needs </li></ul>Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply:Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Housing Support Specialist

Job Description Housing Liaison Officer (Termination &amp; Sign Up Officer) £41,133 - £43,680 per annum 1 Permanent Post This position reports to the Termination &amp; Sign-Up Team Leader and is part of Strategic Void Management. This job has no direct line management of staff. The role will predominately be signing up applicants ensuring they are issued the correct tenancy and also at times carrying out Accompanied Viewings with tenants. Another function the post holder will be responsible for is ensuring tenancies are terminated speedily within housing law to ensure no delays in the voids process. This post will also be responsible for updating NEC property, voids module and other associated spreadsheet to allow the monitoring of void properties, sign-ups and tenancy termination. The post is based at Bridge Road Depot and is not a hybrid role with the post holder having to attend the office five days a week., It would be advantageous for the candidate to have knowledge of housing law, LBN's housing stock, voids and any qualifications relating to housing or housing law. Also, a knowledge of the allocations process would be helpful to the job role. Please view JD here closing date: 12th January 2026 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Housing Liaison Officer (Terminations & Sign Up Officer)

Housing Liaison Officer (Termination &amp; Sign Up Officer) £41,133 - £43,680 per annum 1 Permanent Post This position reports to the Termination &amp; Sign-Up Team Leader and is part of Strategic Void Management. This job has no direct line management of staff. The role will predominately be signing up applicants ensuring they are issued the correct tenancy and also at times carrying out Accompanied Viewings with tenants. Another function the post holder will be responsible for is ensuring tenancies are terminated speedily within housing law to ensure no delays in the voids process. This post will also be responsible for updating NEC property, voids module and other associated spreadsheet to allow the monitoring of void properties, sign-ups and tenancy termination. The post is based at Bridge Road Depot and is not a hybrid role with the post holder having to attend the office five days a week., It would be advantageous for the candidate to have knowledge of housing law, LBN's housing stock, voids and any qualifications relating to housing or housing law. Also, a knowledge of the allocations process would be helpful to the job role. Please view JD here closing date: 12th January 2026 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Martello Court development based in Eastbourne, East Sussex. Hours: 35 hours per week, Monday to Friday - We will consider a job share. Hourly rate: £26,317.20 per annum (Salary to be pro rata'd if job share) Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Eadhelm Court development based in Edenbridge, Kent. Hours: 25 hours per week -Monday to Friday Hourly rate: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Title: Neighbourhood Housing Lead -East and East Anglia - Multiple Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance* Grade: 7 Reporting Office: Stratford, London, E15 Working/Patch Location: Redbridge, Newham, Havering, Barking and Tower Hamlets. Persona: Agile: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday - Friday - 09:00 - 17:00 Closing Date: 14th January 2026 -23:00 Interview Dates: To be confirmed. Interviews may be held in person at our Stratford office. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply (if prior application regretted in the last 12 weeks) Role Profile - Neighbourhood Housing Lead.docx Join our East and East Anglia Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: <ul><li>Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li><li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in</li><li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li></ul>What you'll bring: <ul><li>You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents.</li><li>You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li><li>You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li><li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li><li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li><li>Have demonstrable experience in a similar role.</li><li>Have a valid license and access to a car for work use.</li></ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. At L&amp;Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Find out more here. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevantpolicy as updated from time to time. #TJ Salary range <ul><li>£35,951 - £39,531 per year</li></ul>

Neighbourhood Housing Lead - East and East Anglia - 7384

Salary circa £70,000 negotiable based on skills and experience, plus 34 days leave which includes bank hols, (rising to 39), family friendly policies and a car allowance of £5,000 per year Permanent, Full Time (37.5 hpw) Newcastle upon Tyne, covering the North East We can't offer a CoS for this role Home, a place where you belong Tired of roles where you can't make a real difference? This is your chance to take ownership of social housing rented and home ownership portfolios across the wider North East from Newcastle upon Tyne, Gateshead, South and North Tyneside and Northumberland. You'll lead an established, supportive team and put your own stamp on how we deliver for customers. If you want a role that mixes strategy, leadership and impact, this is it. What you'll do • Lead a mixed social housing portfolio, delivering our operational plan and strategy. • Drive financial and operational performance to hit key targets. • Build strong relationships with internal and external stakeholders. • Ensure homes and communities are safe, high quality and meet regulations. • Coach and support teams to create a high-performing region and great place to work. Why join us You'll work in social housing with a portfolio that's as varied as it is rewarding. We're a team that cares about customers and each other, and we'll give you the flexibility to balance life and work. Be part of one of the UK's top 10 Great Places to Work! You have • A commitment and passion for the difference social housing makes to people's lives and communities • Strong established leadership skills and experience managing high-performing teams. • Strong knowledge of social housing sector and housing regulations • A sharp commercial eye and experience managing Profit and Loss accounts, driving value for money. • Ability to build stakeholder relationships and work collaboratively across teams. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! We welcome applications from everyone and are especially keen to hear from people currently underrepresented in our workforce including people from ethnic minority backgrounds, those who identify as female, LGBTQ or registered as disabled. The practical bits • You'll work Monday to Friday • Working a 7.5 hour day between 08:00 and 18:00 • We typically work on a hybrid basis with 2 days per week in our Newcastle office, the rest working in the wider patch or from home • You need a vehicle insured for business use, and we pay your mileage. • You need an Enhanced with barring list DBS check that we pay for. What's in it for you? • 2 paid volunteering days each year • Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more • Matching pension contribution (up to 7% and life insurance of 3x basic salary) • 800 discounts on shops, holidays, days out, tech and more • Top 20 in the UK for Wellbeing Find out more Click APPLY NOW to see our Senior Operations Manager Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Social Housing Senior Operations Manager

Housing Manager Salary circa £32,000 per year depending on experience, skills and qualifications, plus great benefits including Health Cash Plan Permanent, full time 37.5hpw Stevenage and Ware We can't offer a CoS for this role Home, a place where you belong You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! What you'll do <ul><li>Build strong connections with customers and take a proactive approach across our estates, so you can truly get to know our communities.</li><li>You'll look after a number of patches and neighbourhoods</li><li>Managing anti-social behaviours in our estates, responding to customer queries and complaints</li><li>Managing our voids process including liaising with local authorities</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in the housing sector and understand housing management, housing law and in an ideal world, universal credit too!</li><li>You have, or are willing to work towards Chartered Institute of Housing Level 3</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude</li><li>This job can challenge, especially when we're dealing with complaints, but your resilience will help you through</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc.</li><li>Good knowledge of Safeguarding and procedures around this</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>This is a hybrid role and in an average week, you'll spend 3 days working from our community patches of Stevenage and Ware.</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly, catching up at our Bishops Stortford Office, and 2 days working from home catching up on admin.</li><li>There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a valid driving license, and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need a Standard DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave, pro-rated (including bank holidays and a "me day")</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Find out more Housing Manager Job description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Rented Portfolio 701

Housing Manager

Job Introduction Our Housing Solutions team provides vital support to residents who need temporary accommodation. As a Temporary Accommodation Officer, you'll help place and manage properties for people facing homelessness, working closely with colleagues and partners to make sure homes are safe and suitable. This role involves property visits, supporting licensees, and managing risks. This is a site-based role Interviews for this role will be held on 23 January Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Main Responsibility <ul><li>Allocate and manage temporary accommodation for homeless clients.</li><li>Work with landlords and providers to minimise empty properties.</li><li>Support residents with advice and access to grants and services.</li><li>Carry out property visits and manage low-level anti-social behaviour.</li><li>Keep accurate records and input data into housing systems.</li><li>Assess risks and work with colleagues to manage them effectively.</li></ul>The Ideal Candidate We are looking for someone who shares our values: Dedicated, Respectful and Collaborative. You will: <ul><li>Have experience in housing or a similar field.</li><li>Understand housing legislation and safeguarding requirements.</li><li>Be able to assess accommodation and travel across Milton Keynes.</li><li>Communicate clearly and provide excellent customer service.</li><li>Solve problems creatively and work well in a team.</li><li>Show empathy and a non-judgmental attitude towards people in crisis</li></ul>If you are offered the role, we will carry out a Basic DBS check and BPSS referencing as part of the pre-employment process To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If you're offered the position, we'll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won't be able to confirm your appointment without these documents. Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

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