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Want to make a real difference in our Boston Communities?Location: Boston &amp; wider Lincolnshire | Contract: Permanent | Salary: 32,293At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home.&nbsp;We’re looking for an Anti-Social Behaviour (ASB) Officer who will play a vital role in protecting our communities, supporting individuals through challenging situations, and ensuring our homes remain places to be proud of.&nbsp;Your work will make a real difference—resolving issues, building trust, and creating safer environments for all.Why Join LHP?At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose: to make a difference to people by providing homes and supporting communities that improve lives.Aswell as an excellent salary of £32,293, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>Discounted shopping vouchers through Westfield Health Rewards</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme</li><li>Mental Health First Aiders across the business, let’s be there for each other!&nbsp;</li></ul>What is a typical week as an ASB Officer?As an ASB Officer, you’ll be at the heart of tackling anti-social behaviour and supporting our customers to feel safe and secure in their homes. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as follows:Start the week by reviewing new ASB reports and updating ongoing cases in the ASB Case Management System.<ul><li>Conduct risk assessments and plan actions for priority cases.</li><li>Meet with the neighbourhood teams to discuss tenancy compliance and coordinate responses.</li><li>Conduct face-to-face interviews with complainants, alleged perpetrators, and witnesses.</li><li>Attend community events or multi-agency meetings to strengthen partnerships and improve service delivery.</li><li>Make referrals for support services where needed and follow up on previous referrals to ensure positive outcomes.</li><li>Liaise with external agencies such as Social Services, Police, and Mental Health Services regarding complex cases.</li><li>Prepare legal documentation and brief solicitors for upcoming court cases.</li><li>Attend court hearings and provide support to witnesses and complainants throughout the process.</li><li>Manage portable CCTV and noise monitoring equipment, ensuring compliance with policies.</li><li>Please read full job description for all details</li></ul>What are we looking for?First and foremost, we’re looking for someone who truly embodies our values. You’ll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes.&nbsp;Most importantly, you’ll have the empathy to step into others’ shoes, understanding situations from their perspective to deliver solutions that make a real difference.It would be great if you had:<ul><li>Experience working within social housing and dealing with Anti-social behaviour</li><li>Strong IT skills with the ability to accurately update our housing management system with essential case information</li><li>Exceptional organisational and time-management skills, with the ability to handle multiple cases simultaneously.</li><li>Experience of being resilient and be able to demonstrate positive outcomes from difficult situation</li><li>Comprehensive and current understanding of national housing legislation, social policy developments, best practice, and emerging innovations</li><li>Excellent communication and problem-solving skills.</li><li>Experience in external partnership working</li><li>Strong negotiation and influencing skills</li><li>Ability to drive and have access to a vehicle.</li></ul>How to applyIf you are ready to help us create places to be proud of? Apply today.Submit an updated CV and answer our 2 application questions.We’re looking to hold face to face interviews on Friday 19th December in our Boston Office&nbsp; &nbsp;Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.JD ASB Officer Dec 2025 .pdf &nbsp;

Lincolnshire Housing Partnership

Anti-Social Behaviour (ASB) Officer

Competitive Salary&nbsp;We’re seeking an exceptional and forward-thinking Head of Performance &amp; Insights to lead Peabody’s strategic performance management and reporting function. This is a pivotal role responsible for embedding Peabody’s redesigned Performance Management Framework and driving a culture where data-led insight informs decision-making at every level of the organisation.Reporting directly to senior leadership, you will act as a trusted strategic partner — shaping how performance is measured, interpreted, and communicated across the Group. You will oversee the delivery of high-quality, timely and insightful performance reporting for our Executive Team, Group Board, and key governance forums, ensuring we continue to meet regulatory requirements and remain at the forefront of sector practice.This is an exciting opportunity to influence organisational performance at scale and play a central role in strengthening transparency, insight, and accountability across one of London’s largest housing associations.What You’ll Lead<ul><li>Deployment of Peabody’s Group Strategic Performance Framework, ensuring organisational-wide alignment and engagement.</li><li>Delivery of accurate, insightful and timely performance reports for senior leaders, governance forums and regulatory bodies.</li><li>Development of meaningful KPIs that drive strategic and operational performance.</li><li>Implementation of digital and automated performance reporting tools, reducing manual effort and enhancing insight accessibility.</li><li>Introduction of benchmarking methodologies to compare Peabody’s performance with sector peers.</li><li>Data-led deep dives to identify trends, risks, and opportunities for improvement.</li><li>Leadership of a high-performing team responsible for group-level reporting, analytics and performance insight.</li><li>Promotion of a strong performance culture across all levels of the organisation.</li></ul>What You’ll Need<ul><li>Significant experience in senior-level performance management, reporting or business intelligence in a large or complex organisation, ideally within housing or a regulated sector.</li><li>Strong strategic thinking skills with the ability to translate complex data into actionable insight.</li><li>Proven experience embedding performance management frameworks and building performance cultures.</li><li>Excellent communication and stakeholder engagement skills, with experience influencing Executive and Board-level stakeholders.</li><li>Expertise in digital reporting and analytical tools, including Power BI and Excel.</li><li>A track record of leading and developing high-performing teams.</li><li>A proactive approach to innovation, automation and continuous improvement in reporting and analytics.</li></ul>Why Join Us?When you join Peabody, you join a team guided by our values — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. &nbsp;We’re committed to creating an inclusive workplace where colleagues feel supported, empowered and able to thrive.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please Read Before ApplyingPeabody does not provide sponsorship as a licensed UK employer. &nbsp;Interview Dates: Interviews will take place on Tuesday 16th December&nbsp;(in person, Westminster Bridge Road)For questions about this role, please contact Talent Specialist Victoria Wilson at&nbsp;<a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>.We may close this advert early depending on the number of quality applications received.If this sounds like the right opportunity for you — and you want to shape how data and insight drive Peabody’s future — we’d love to hear from you. Please apply now with an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Peabody

Head of Performance

About the roleWe’re looking for a Procurement Manager to lead high-value, complex procurement activity and support the development of category management strategies across the organisation. You will act as a trusted commercial advisor, ensuring compliance with procurement legislation, delivering value-for-money outcomes, and building strong relationships with stakeholders and suppliers.This is a key role within our Procurement function, supporting strategic sourcing, market engagement, risk management and contract delivery. You will play a vital part in strengthening our procurement capability and driving best practice across the Group.What you’ll do:<ul><li>Lead and manage high-value (above-threshold) procurement projects in line with agreed category and procurement strategies, overseeing market engagement, option appraisals, evaluations, negotiations and contract execution.</li><li>Support Procurement Business Partners with the development and implementation of category strategies, ensuring alignment with business objectives, legislation and best practice.</li><li>Provide expert advice, challenge and guidance on Procurement Policy, the Public Contracts Regulations and all relevant legislation to ensure compliance across the Group.</li><li>Build and maintain strong, collaborative relationships with stakeholders at all levels, fostering a joined-up approach to the procurement of goods, services and works.</li><li>Maintain an accurate forward plan of contracts, ensuring visibility of upcoming requirements and future activity.</li><li>Promote a culture of integrity, ethics and compliance, ensuring controls are robust, risks are managed, and policies are understood and adhered to.</li><li>Contribute to continuous improvement of procurement processes, documentation, commercial assurance and risk mitigation.</li></ul>What you’ll bring:<ul><li>Experience delivering category, procurement and/or contract management strategies with measurable cashable and non-cashable benefits.</li><li>Strong background working as a procurement professional in a large, complex organisation.</li><li>Significant experience delivering procurement projects using structured methodologies such as PRINCE2, meeting required time, cost and quality parameters.</li><li>Experience of leading public procurement procedures with knowledge of both PCR15 and PA23.</li><li>Expert understanding of procurement systems, legislation, policy, guidance and best practice across multiple categories of spend.</li><li>Ability to interpret and work with commercial contract terms and conditions.</li><li>Excellent stakeholder management and influencing skills, with the ability to build strong networks and work collaboratively.</li><li>Strong communication skills (written, verbal and presentation), supported by sound IT capability (Microsoft Office and procurement systems).</li><li>Relevant professional qualification(s), such as CIPS Level 5 (or working towards).</li></ul>Why join us?&nbsp;At Peabody, we are guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.You will join a team committed to inclusion, innovation, and meaningful impact.What We Offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:We reserve the right to close the advert early if we receive a good number of high-quality candidates.&nbsp;Interviews will be held in person at Westminster Bridge Road on 15th December 2025To apply for the Procurement Manager role, please click ‘Apply Now’ and submit your CV along with a brief statement explaining why you’re a great fit.If you have any questions, email <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>Please note Peabody does not offer sponsorship.&nbsp;

Procurement Manager

We treat complaints as critical intelligence — not admin. They reveal where we fall short, where we must improve, and where swift action is needed to protect tenant trust.We're looking for a high-calibre Complaints Manager who thrives in a regulated, demanding environment, is not afraid to challenge established ways of working and who brings the drive, resilience and leadership required to raise standards across our organisation. If you're the kind of leader who sees complexity as something to get stuck into — not shy away from — this is your opportunity to make a genuine impact across our organisation and on our tenant's lives.The RoleYou'll lead a team working at the sharp end of tenant experience: dealing with sensitive and often multifaceted issues that require strong judgement, calm decision-making and absolute professionalism. Responsibilities include, but aren't limited to:<ul><li>Set a high bar for complaints resolution, ensuring your team consistently delivers prompt, fair and well-evidenced outcomes that stand up to regulatory scrutiny, including the Housing Ombudsman's Code of Practice.</li><li>Take ownership of the most complex and contentious cases, bringing clarity, balance and confidence to decision making.</li><li>Use data to drive change — identifying patterns, root causes and systemic issues, then challenging senior leaders and service areas to act and improve.</li><li>Lead the organisation-wide lessons-learned framework, driving change that improves services for thousands of tenants.</li><li>Push our systems, processes and digital tools to be better, ensuring transparency, traceability and stronger decision-making.</li></ul>About youYou won't be satisfied with simply ensuring compliance. You'll want to see evidence of improvement; proof that complaints are falling for the right reasons; and assurance that tenants feel heard and respected. You'll bring:<ul><li>Proven team leadership and management experience in complaints management within a complex regulated environment.</li><li>Strong knowledge of housing legislation, regulatory standards and the Housing Ombudsman framework — or the capability to master it quickly.</li><li>Sharp analytical capability and the ability to interpret complex data to tell a story, influence debate and highlight what needs to change.</li><li>Professional courage: you can take tough decisions, stand by your reasoning, and navigate challenge with confidence.</li></ul>Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.Please be advised that, due to the high-profile of this role, you will need to be prepared to work on-site a minimum of 3 days per week.&nbsp;Applications close midnight on 9th December 2025.Interested? Applying is easy – simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit a comprehensive CV, alongside a cover letter, clearly explaining why you're the ideal candidate for the job.We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.No agencies please.

Complaints Manager

<a href="https://www.torbay.gov.uk/jobs/job-descriptions/senior-private-rented-sector-investigation-and-enforcement-officer/" target="_blank">Job Description &amp; Person Specification &gt;</a> There has never been a better time to join our team at Torbay Council. We have real momentum building and have a shared sense of purpose and ambition. Torbay is a fantastic place to live, work and visit, offering an unrivalled quality of life for individuals and families.&nbsp; We’re looking for someone passionate about making a difference in Torbay’s homelessness and housing sector. This role supports tenants and landlords by providing expert advice and guidance on private rented tenancies, helping to prevent homelessness and improve housing standards. You’ll coordinate investigations into malpractice, manage enforcement actions under the Renters Rights Act 2025, and work closely with other agencies to uphold legal responsibilities. Safeguarding vulnerable adults and children is central to everything we do.&nbsp; What You’ll Be Doing&nbsp; In this role, you’ll be at the forefront of protecting tenants and improving housing standards in Torbay. You’ll:&nbsp;<ul><li>Deliver early interventions to prevent homelessness and support vulnerable individuals.</li><li>Investigate complaints from tenants and assess whether landlords are acting within the law.</li><li>Manage cases involving illegal evictions and unlawful landlord behaviour. </li><li>Carry out property visits, gather evidence, and conduct formal interviews to support enforcement and legal action. </li><li>Advise clients on their rights and next steps and work with other teams to secure appropriate housing outcomes. </li><li>Take action to reinstate access to illegally excluded tenants and refer unsafe housing to the Housing Standards Team. </li><li>Collaborate with other agencies to deliver flexible, responsive services that meet local needs. </li><li>Champion safeguarding, ensuring the protection of vulnerable adults and children is embedded in everything you do.&nbsp;</li></ul>We’re seeking a motivated and resilient professional who can work independently and as part of a team.&nbsp; This is a dynamic role involving both office-based and field work. You’ll need to:&nbsp;<ul><li>Travel across Torbay and occasionally further afield. </li><li>Work flexibly, including occasional out-of-hours duties. </li><li>The role will require you to communicate with landlords and tenants who may be in conflict, and their behaviour therefore could present as challenging at times.&nbsp;</li></ul>At Torbay Council, we’re committed to making a difference. You’ll be part of a supportive team that values innovation, collaboration, and community impact. We offer:&nbsp;<ul><li>Flexible working arrangements. &nbsp;</li><li>Ongoing professional development. &nbsp;</li><li>Access to a shared vehicle pool. &nbsp;</li><li>A chance to shape the future of housing in Torbay. &nbsp;</li></ul>This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role. &nbsp;If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: <a href="https://www.torbay.gov.uk/jobs/job-descriptions/senior-private-rented-sector-investigation-and-enforcement-officer/" target="_blank">https://www.torbay.gov.uk/jobs/job-descriptions/senior-private-rented-s…</a> For an informal chat please contact Lianne Hancock on 07789650442 or <a href="mailto:lianne.hancock@torbay.gov.uk" target="_blank">lianne.hancock@torbay.gov.uk</a>.&nbsp; Interviews are expected to be conducted during the week commencing 05th January 2026.&nbsp; This role is not eligible for visa sponsorship.&nbsp; Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.<h2>Skills</h2>Essential:<ul><li>Ability to problem solve and think and act creatively to apply different working solutions to ensure legislative compliance and value for money for the local authority.</li><li>To undertake investigative interviews, this may also include those under legal caution, to enable an assessment of need and compliance with legislation.</li><li>Excellent attention to detail and ability to maintain accurate records to provide accountability, deliverability and to be used as evidence if required.</li></ul>As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.<h2>Knowledge</h2>Essential:<ul><li>Current knowledge of homelessness legislation, Renters Rights Act, Case law, codes of practice and its application.</li><li>Strong legislative background and knowledge of legal procedures and processes.</li><li>Ability to critically assess if an offence has been committed under the relevant housing legislation and take action as required.</li></ul><h2>Experience &amp; Qualifications</h2>Essential:<ul><li>Experience of managing complex case work in a multi-agency environment and working in partnership.</li><li>Conducting investigations, witness statements, conducting PACE interviews and collation of prosecution files.</li></ul><h2>About Torbay Council</h2>Please review the available pages within the <a href="https://torbaycouncil.pinpointhq.com/" target="_blank">careers site</a>. A list of employer benefits can be <a href="https://jobs.torbay.gov.uk/en/our-offer" target="_blank">found here</a>.

Senior Private Rented Sector Investigation and Enforcement Officer - 37 hours

Housing and LandThe Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities.&nbsp; Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.About the teamThe housing crisis is one of the greatest challenges facing the capital – and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London.The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams.&nbsp; Our overall aim is to deliver the Mayor’s housing objectives and improve the lives of Londoners through the work that we do.The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst.&nbsp; The team is led by the Head of Programme Management and we support the whole directorate to deliver the Mayor’s housing and land objectives.&nbsp; We’re a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes.&nbsp;About the roleWe have an exciting opportunity for an enthusiastic and committed person to join the GLA’s Housing and Land Directorate. We are looking for a Senior Programme Co-ordinator to join our Programme Team and work on all aspects of programme management for affordable housing programmes within the Mayor’s housing and land portfolio.&nbsp; This vacancy is for a fixed term position for 18 months.&nbsp;The role would suit someone with experience of working on large scale programmes, with a flair for insightful data analysis and experience in developing procedures and processes that continually improve reporting and monitoring.&nbsp; Our ideal candidate is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail.&nbsp; You will have the ability to manage relationships across a range of stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way.&nbsp;We are looking for someone who is confident in using data and analysing information to create robust and effective management reports and tools that will help the directorate to deliver programmes.&nbsp; You should be able to create tools and functions using Excel or other data management software and be able to demonstrate proven problem-solving and analytical abilities.&nbsp; Well-developed communication skills would assist you to develop and implement operational guidance and translate analysis from large and complex programmes into clear messages and recommendations for colleagues and senior staff to deliver organisational objectives.The ideal candidate should have a strong background in the use of data management tools such as JasperSoft, Business Objects, Power BI or similar, plus advanced-level experience with Excel alongside excellent communication skills and a genuine commitment to team working.&nbsp;Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role.&nbsp; The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise.What your day will look like<ul><li>Lead on preparing information and analysis to help senior management and operational staff monitor and deliver against the Mayor’s housing targets.</li><li>Prepare and provide recommendations to senior staff and other stakeholders to keep programmes on track and look ahead to what’s needed for future housing delivery.&nbsp; &nbsp;</li><li>Liaise with internal and external stakeholders to understand and follow up on requirements for programme management.</li><li>Liaise with project managers and delivery teams to assess impacts and risk on projects that will impact on the Mayor’s delivery of targets.</li><li>Prepare reports and dashboards showing progress against targets and corresponding operational guidance to support internal and external stakeholders.&nbsp;</li></ul>Skills, knowledge and experienceTo be considered for the role you must meet the following essential criteria:Technical competency<ol><li>Management level (or applicable) experience of leading on developing new approaches and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes.</li><li>Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel, or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets.</li></ol>Behavioural Competencies:The competencies listed below are focused to this role and will be used for shortlisting and interview purposes. Please ensure you reflect these areas in your application.<ol><li>Problem Solving… analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. See competency framework linked below for level 3 indicators of effective performance.</li><li>Research and Analysis… gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.&nbsp; See competency framework linked below for level 3 indicators of effective performance.</li><li>Planning and Organising… thinking ahead, managing time, priorities, and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.&nbsp; See competency framework linked below for level 2 indicators of effective performance.</li><li>Communicating and Influencing… presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. See competency framework linked below for level 3 indicators of effective performance.</li><li>Strategic Thinking… using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. See competency framework linked below for level 3 indicators of effective performance.</li></ol>Further generic details about the GLA Competency Framework Guidelines can be found at the following link: <a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA competency framework</a>. This includes further information about each competency listed above and the different level indicators.Equality, diversity and inclusionLondon's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.BenefitsGLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.Application closing date: Sunday, 21 December 2025 - 23:59.Interview date: Mid-January 2026.

Senior Programme Coordinator

Housing and LandThe Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities.&nbsp; Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.About the teamThe housing crisis is one of the greatest challenges facing the capital – and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London.The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams.&nbsp; Our overall aim is to deliver the Mayor’s housing objectives and improve the lives of Londoners through the work that we do.The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst.&nbsp; The team is led by the Head of Programme Management, and we support the whole directorate to deliver the Mayor’s housing and land objectives.&nbsp; We’re a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes.&nbsp;About the roleWe have an exciting opportunity for an enthusiastic and committed person to join the GLA’s Housing and Land Directorate. We are looking for a Senior Manager (Programmes) to join our Programme Team and work on leading strategic programme management and reporting for the Mayor’s affordable housing programmes.&nbsp; This vacancy is for a fixed term position for 18 months, we are also advertising for fixed term Senior Programme Coordinator role, also for 18 months, and details are available on the GLA recruitment website.&nbsp;This is a senior level position in the programme team. The role includes leading strategic programme management of affordable housing programmes, risk management, scenario planning and preparing papers that ensure senior stakeholder are fully briefed and aware of progress on delivery.&nbsp; &nbsp;The post holder will work closely with senior level colleagues across the housing sector, within the GLA and with government departments, including the Ministry of Housing Communities and Local Government (MHCLG).&nbsp; The role will include analysis and review of information from a range of sources to produce clear and concise reports and papers for various audiences.&nbsp; &nbsp;There will be room for the post holder to help shape forward direction and continuous improvements that enable the team to stay at the forefront in programme delivery.We are looking for someone who is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail whilst also being able to identify, summarise and prepare key information at speed.&nbsp; You will be able to confidently present to different senior level audiences and feel at ease with scrutiny and challenge on details that you present.&nbsp;You will have the ability to build strong working relationships across a range of senior stakeholders and colleagues with different backgrounds and experience.&nbsp; You will be used to working in a team environment and will thrive on identifying and implementing improvements in an open and collaborative way.&nbsp; &nbsp; The ideal candidate will have a strong background and experience of using data management tools such as Power BI or similar alongside advanced-level experience of preparing reports and analysis using Excel or other tools, and more importantly, be able to easily use these analytical skills to prepare clear and concise reports.&nbsp;We are looking for someone who has a genuine commitment to team working who can help shape and lead our work with central government to provide confidence and clarity on programme delivery.Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role.&nbsp; The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise.What your day will look like<ul><li>Liaising with senior level stakeholders within Housing and Land, the wider GLA, particularly GLA finance and central government departments. With those counterparts, ensuring that their governance requirements are met for the programmes that we manage. </li><li>Leading on monitoring programme budgets and programme delivery, supporting line reports and others to prepare reports and monitoring tools to set out clear information for internal and external staff.&nbsp; </li><li>Deputising for the Head of Programme Management at senior level board meetings and directorate management meetings, which will help to set the direction of travel for our affordable housing programmes.&nbsp; </li><li>Every day will be different and your work will involve close attention to detail to ensure that information and analysis of programmes is accurate and prepared to exemplar standards.&nbsp;</li></ul>Skills, knowledge and experienceTo be considered for the role you must meet the following essential criteria:Technical competency:A.1. Senior management experience: you will be an experienced senior manager who is able to shape and lead on all aspects of successful programme management and delivery for large scale investment funding programmes.B.2. Data and Analysis: You will be an expert data and reporting analyst with a strong background in the use of data management tools such as JasperSoft, Business Objects, Power Builder or similar, plus advanced-level experience with Excel.&nbsp;Behavioural Competencies:<ol><li>Planning and Organising: you will be self-motivated and proactive, can manage multiple projects in a fast paced and changing environment and can demonstrate attention to detail. You would be adept at thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.</li><li>Building and managing relationships: You will have the ability to manage relationships across a range of senior level stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way.&nbsp; Well-developed communication skills are essential for this role, which will involve implementing operational guidance and translating analysis from large and complex data sets into clear messages and recommendations for senior staff.</li><li>Communicating and Influencing: you will be able to accurately prepare and clearly present information that articulate arguments and information in a convincing and credible way.&nbsp; You will be able to support and influence senior level stakeholders to understand options and approaches that will continually improve the organisations status. </li><li>Strategic Thinking: you are able to understand the bigger picture to uncover potential challenges and opportunities for the long term and turn these into a compelling visions for action to help set strategic direction with senior leaders.&nbsp;</li></ol>Further generic details about the GLA Competency Framework Guidelines can be found at the following link: <a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA competency framework</a>. This includes further information about each competency listed above and the different level indicators.&nbsp;Equality, diversity and inclusionLondon's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.BenefitsGLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.Application closing date: Sunday, 21 December 2025 - 23:59.Interview date: Mid-January 2026.

Senior Manager (Programmes)

We are seeking an outstanding strategic leader to join our Housing Strategy &amp; Homelessness Division as Assistant Director, Benefits &amp; Homelessness Prevention. This is a key role at the heart of delivering the Mayor’s priorities and the Council’s corporate objectives, leading a high performing service that prevents homelessness, supports vulnerable residents, and ensures the timely and accurate delivery of financial support. With responsibility for a complex portfolio including Housing Options, Homelessness Assessment, Temporary Accommodation, Housing Supply, Rough Sleeping, Supported Accommodation, Benefits Assessment and Council Tax Reduction, you will drive continuous improvement and ensure a high quality, customer focused service.You will provide strong, forward thinking leadership across a diverse workforce of around 270 staff and a budget of approximately £70m, ensuring services comply with legislation and deliver value for money. You will oversee the administration of the Homelessness Reduction Act 2017, manage the Council’s Housing Register, and ensure effective prevention pathways that reduce reliance on temporary accommodation. You will also lead the delivery of Housing Benefit, Council Tax Reduction and Discretionary Housing Payments, ensuring robust financial controls, maximising subsidy, and promoting innovation, efficiency and excellent performance.As a senior leader, you will represent the Council at sub regional and national level, work closely with Members, and collaborate with partners across the public, voluntary and private sectors to deliver better outcomes for residents. You will champion organisational learning, drive cultural and service transformation, and ensure strong governance, data quality and performance management. You will also deputise for the Director of Housing Strategy &amp; Homelessness when required and contribute to corporate emergency planning and cross-council initiatives.We are looking for a highly motivated and politically astute professional with extensive senior management experience within Housing Needs or Benefits services. You will bring deep knowledge of housing, homelessness and benefits legislation, proven success in leading large multidisciplinary teams, and a track record of delivering service improvement in a complex, fast-paced environment. If you are passionate about improving lives, shaping high-quality services and helping deliver a fairer, more inclusive borough, we would be delighted to hear from you.Please note that the specific roles and responsibilities for this position may be subject to future review.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.&nbsp;If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.&nbsp;We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.This application process replaces a supporting statement.Closing date for applications: 07 December 2025 (22.59)Interview / Presentation date: 17 December 2025We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Assistant Director, Benefits & Homelessness Prevention

Who we’re looking forAs part of our Homes compliance team, you’ll proactively make sure we fulfil our obligations as a landlord, overseeing electrical installations, lifts, and lifting equipment: keeping our customers safe and our properties compliant.With outstanding technical knowledge, you’ll have successfully managed compliance risk for a social housing provider and be confident building brilliant relationships with contractors and specialist consultants, ensuring that technical specifications and standards are met.As the named responsible person in relation to our regulatory and legislative responsibilities, you’ll have a strong compliance background and hold a City &amp; Guilds/NVQ 3 in Electrical Discipline AM2 and C&amp;G IEE Wiring Regulation 18th Edition. You’ll also use data intelligently to deliver exceptional performance and a service that keeps getting better, making sure we provide safe homes for our customers. &nbsp;When we're hiring, we look for people who connect with our KOSMIHC values:<ul><li>We know our stuff</li><li>We make it happen</li><li>We care</li></ul>You can find a full description of our values <a href="https://www.rhp.org.uk/careers/vision-and-values/" target="_blank">here</a>Feel a connection? If this sounds like you, click ‘apply now’Closing date for applications is 2 DecemberThe CompanyHello. We’re RHP. Our purpose is to provide safe, secure homes – opening the door to life&nbsp;opportunities. We own and manage over 11,000 homes for social rent and shared ownership,&nbsp;and plan to build more over the next 12 months.&nbsp;Our employees enjoy working for us, and we’ve been recognised as an excellent employer&nbsp;through several prestigious awards, including being named as a Top Employer for three years in&nbsp;a row. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace&nbsp;Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel&nbsp;Today Awards.We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment&nbsp;practices.If you want to make a difference to our customers, colleagues and beyond, we’re the place for&nbsp;you. Connected through differenceWe embrace and understand the value diversity brings – it can only make us better and&nbsp;stronger. That’s why a key part of our culture is to create an environment where everyone can be&nbsp;themselves and is treated fairly and equally. It’s important to us that you feel valued,&nbsp;appreciated, and free to be who you are. &nbsp;

Compliance Manager (Lifts & Electricals)

Housing Standards Officer or Senior Housing Standards OfficerSalary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowanceFull-time (36 hours per week, flexible working patterns will be considered in line with service requirements.We are looking for an officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and will be responsible for the licensing of houses in multiple occupation (HMOs) as well as undertaking programmed and reactive inspections including compliance visits to rented properties and caravan sites, in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: Monday 15 December 2025 (Noon)Interviews: week commencing 12 January 2026Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.Working towards equal opportunitiesStrictly No Agencies<h4>Downloads</h4><ul><li><a href="https://www.surreyjobs.info/vacancy_documents/771562/download" target="_blank">1284 Housing Standards or Senior Housing Standards Officer Job Pack</a></li><li><a href="https://www.surreyjobs.info/vacancy_documents/771563/download" target="_blank">https://www.surreyjobs.info/vacancy_documents/771563/download</a></li></ul><h4>How to Apply</h4>Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;Please note, we do not accept CVs submitted without a fully completed online application form.Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.

Housing Standards Officer or Senior Housing Standards Officer

About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp; &nbsp;About you&nbsp;We’re looking for a strategic leader for CIH’s IT and data functions, able to drive the development and implementation of innovative, industry-leading solutions that meet our current and future IT and data needs.&nbsp;In this role you’ll lead the design and delivery of our technical roadmap, digitally transforming our processes to drive our membership and qualifications growth ambitions.&nbsp;You’ll bring a strong understanding of what robust compliance, and security looks like&nbsp;—and a commitment to maintaining the highest standards.You’ll be ambitious in driving continuous improvement across all IT and data activities, recognising the impact that effective IT systems and high-quality data can bring to enable users and key stakeholders to excel in their roles.As an experienced leader of high-performing, specialist teams, you’ll combine a deep technical understanding with strong personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and translating complex ideas in clear, accessible ways.How to applyFor an informal chat about this role, please contact Sue Leppington, Director of finance and central services, on 02476 851735, or email <a href="mailto:sue.leppington@cih.org" target="_blank">sue.leppington@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications:&nbsp;9am 5th January 2026Interviews due to take place:&nbsp;First round interviews 12th/13th January, 2026. &nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Head of IT and data

Some key information<ul><li>Permanent - Full Time Position.</li><li>37 hours per week.</li><li>£37,998 - £41,461 per annum inclusive of a renumeration package of £9,400 per annum, payable until 30 September 2028.</li><li>28 days annual leave, excluding bank holidays.</li><li>Based in Taunton, Somerset.</li></ul>What will I be doing?We’re working to improve the lives of people in Somerset – and you’ll be a key part of that.You will be leading our team of Housing Case Managers (currently a team of 8).They work in the local community, managing up to 750 homes each and building relationships with our tenants so that we can help them sustain their tenancies.The people we support can be vulnerable and have complex needs; the work that our team does has a significant positive impact on their quality of life. That, we think, makes this kind of role especially rewarding.You will be the one helping the team with advice and guidance where they need it, supporting their development and making sure the quality of work is where it needs to be.You will also be asked manage caseloads yourself from time to time (e.g., when covering for a member of your team).There is a lot of change going on here at the moment (for example, we’re adding to our housing stock through purchasing, regeneration and development) and we’re always looking for ways to improve the way we do things.There are a challenges that come with this and it’s not an environment that suits everyone. But for the right person? It could be an opportunity to gain new experiences, develop new skills and solve new problems.This is a hybrid role – some days will be spent working from home or the office and others will be spent out in the community, covering for your team and working with tenants.What kind of experience or qualifications do I need?We offer ongoing support, training and guidance to help you be the best you can be.You’ll need both the technical skills and experience needed to support your team and the management skills to ensure high levels of performance. At times, you’ll need to be able to reflect and think creatively in order to solve problems and motivate people.Given the nature of this role, it is essential that you have experience of leading a team within the Social Housing Sector.You’ll also need to be at least CIH Level 4 qualified, ideally demonstrating that you are working towards level 5.We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.What's in it for me?We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:<ul><li>We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.</li><li>Generous annual leave allowance, with the opportunity to purchase additional leave</li><li>Staff discounts in gyms.</li><li>Employee Assistance for the times you may need some support and a variety of employee wellbeing services.</li><li>Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.</li><li>A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.</li><li>My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...</li></ul>Anything else I should know?When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.For an informal chat about the role, you can contact Julie Sabey via email at <a href="//CEB42F3F-F8F5-4D2C-8373-F7ED0D7C6D6D/julie.sabey@somerset.gov.uk" target="_blank">julie.sabey@somerset.gov.uk</a>.If you have all the information you need, just hit the apply button - we can’t wait to hear from you.DBS informationDBS clearance is required for this role, via the online disclosure procedure.Closing Date: 8 December, 11:59pm

Senior Housing Case Manager

Job Description Capital Programme Resident Liaison Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: Permanent Working Hours: Full Time, Monday - Friday - 37 Hours per Week Do you enjoy working out on site? Do you have the skills to effectively liaise with residents? This is not the average desk job......An excellent opportunity has become available within the Transforming Homes Team. We are now recruiting for a full time, contract position of Resident Liaison Officer. Our customers are at the heart of everything we do and as our Resident Liaison Officer, you'll ensure our residents are regularly engaged with and consulted on works to be carried out to their properties and that it meets their satisfaction and our specification. You'll work closely with colleagues and contractors to ensure seamless and prompt delivery of building work. In addition, you'll set up and attend public meetings with residents, contractors and other colleagues to present investment proposals and maximise resident engagement. You'll also act on behalf of residents, to ensure concerns, complaints and enquiries raised are effectively investigated and addressed, with outcomes communicated to those all involved. To be considered for this role, you'll have experience of working in a front-line customer focused and high volume area with a good understanding of housing management issues and building /refurbishment projects. Key Responsibilities include: The RLO will act as the primary point of contact for residents affected by damp, mould, and condensation issues, ensuring effective communication, resident support, and efficient case progression. By strengthening resident engagement, the role will improve trust, reduce complaints, and support compliance with Awaab's Law and the Housing Ombudsman's Damp and Mould Spotlight Report recommendations. This role will be the frontline contact and customer care role for Thurrock's revised damp and mould processes in line with Awaab's law. The RLO will serve as a single point of contact for residents during their reports of Damp &amp; Mould and will: <ul> <li>Coordinate appointments, inspections, and works access.</li> <li>Communicate clearly about what works are planned and timescales.</li> <li>Provide proactive support to vulnerable residents, including referrals to welfare or tenancy management teams.</li> <li>Record and track resident feedback to improve service delivery.</li> <li>Ensure the service meets statutory timescales under Awaab's Law (10 days for response, 7 days for remediation start).</li> <li>Assist the Project Team in proving necessary information and correspondence relating to Section 20 Consultations with leaseholders </li> <li>Act as resident liaison officer for all aspects related to legal repair</li> </ul>Key experience and skills required: <ul> <li>Able to use initiative and work pro-actively. </li> <li>A good sense of judgement, for example, in determining priorities and which issues should be brought to the attention of senior management. </li> <li>Able to develop and maintain effective working relationships. </li> <li>Organised; to work to deadlines. </li> <li>Advanced written and oral communication skills and proficiency in ICT. </li> <li>To behave in accordance with our values. </li> <li>Commitment to the principles of agile working, including the ability to work flexibly with regards to both hours of work and location, including remote and home working as required. </li> <li>Ability to travel to the Civic Offices and our partnering contractor offices, within the Borough. </li> </ul>DBS: Basic DBS is required for this post. Closing Date: Closing Date (Redeployment Only) 4th December 2025 Closing Date: Internal and External: 4th January 2026 Interview Date: TBC If you would like an informal chat about the position, please feel free to email Joanna Bale on <a href="mailto:jbale@thurrock.gov.uk" target="_blank">jbale@thurrock.gov.uk</a> Our vision - An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) About us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council Salary range <ul><li>£33,531 - £38,052 per year</li></ul>

Resident Liaison Officer

Full Time / 37 Hours Per Week / Permanent Are you an enthusiastic and resilient individual keen on providing an effective service to young people in the care of the Local Authority? Join us as a Residential Practitioner in one of our children's homes teams which play a key role in improving the lives of children and young people in Leicester. As a result of the planned expansion of our residential service, we are advertising for new posts as well as recruiting to current vacancies. We are currently recruiting for full time permanent Residential Practitioners who will provide care, guidance, and support to the young people in care who will have a range of social emotional and mental health needs, disabilities and complex physical health care needs, and in appropriate cases, to work with their families or carers. (Please note that you must have the resilience to support young people who may demonstrate behaviours that may be challenging, including verbal and physical aggression). We use Signs of Safety &amp; Success, the Secure Base Model and Lundy Model of Participation as frameworks of intervention to support sound social care practices and our work is underpinned by the principles of trauma informed practice. As an authority we are committed to addressing racial and other forms of injustice both for the children and families we work with and across the workforce. We are committed to supporting your continual professional development and have a comprehensive training and development programme whatever the stage of your career. Working as a shift leader and key worker you will work in a team of 20 to 30 staff offering care, guidance and support to children and young people who are in the care of the Local Authority. You will be based in one of our children's homes, but you must be prepared to work in a range of locations within the community and across the service. In addition, you must be able to work to a shift rota (earlies, lates and weekends), 365 days per year, recognising that rotas may need to be altered to reflect the needs of the service, including undertaking sleeping in duties. What you'll be doing Day to day activities will include working with our looked after children and young people who may have low self-esteem or challenging behaviours. Considering the young people's cultural, racial, linguistic background, sexual orientation, religious persuasion, gender, disability, age and understanding. You will support their views and wishes, as well as those of their families and other people of importance to them. Working under the direction of the Team Manager and Assistant Managers, you will contribute to the day-to-day work of the home, by providing a safe and stimulating environment that offers care and structure that encourages appropriate social boundaries and is conducive to the total care of young people in which their emotional, social, spiritual, educational, leisure, health (including administering medication &amp; personal care) and physical needs are met. You will use your experience of recording observations, writing letters and reports on a variety of subjects being organised to suit a varied workload. Putting into practice your knowledge of legislation, e.g. Children Act 1989, Care Standards Act 2000, Children's Homes Regulations and Quality Standards 2015, safeguarding policies &amp; procedure as well as your knowledge of child development to ensure best practice and outcomes for all those who use our service. What you'll need As the ideal candidate you'll be expected to demonstrate previous experience in a residential setting with users with low self-esteem and/or challenging behaviours. An understanding of child development and providing practical care of young people is essential in this role. To succeed in this role, you must be flexible to ensure that the provision a of high-quality service that takes into account the diverse needs of young people &amp; staff. The role requires to use LCC IT systems therefore you must possess basic IT skills to include knowledge of using a variety of software packages including work processing, spread sheets and databases. You must possess a Level 3 Diploma for Residential Childcare, Level 3 Diploma for Children and Young People's Workforce (Social Care Pathway) or equivalent qualification or Social Work qualification (DIPSW, CQSW, CSS or equivalent). Under the Equality Act 2010, you must be aged 21 and over and upon being offered a post, we undertake an enhanced DBS check, qualifications and reference checks. Please note that Leicester City Council is unable to offer candidates visa sponsorship for this post. So, if you are seeking this, we will not be able to progress your application. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact Mike Evans on 0116 454 4501.

Residential Practitioner

Neighbourhood Housing Officer Ref: RNR002956 Salary: £36,363 p.a. plus benefits 37 hours per week Fixed term contract until August 2026 Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Are you the type of person that likes working with people, problem solving and delivering great customer service? A Neighbourhood Housing Officer role in Tenancy Services with Swindon Borough Council could be a good fit for you! Your next role On a day-to-day basis, you will undertake all Estate and Tenancy Management functions (approximately 850 properties) and take responsibility for ensuring that maximum rental income is collected; striking a balance between prevention, early intervention and recovery action of debts owed. You will also be responsible for dealing with low level nuisance and anti-social behaviour; signing up new tenancies; and tenancy management; providing welfare advice; and work closely with external agencies as well as our tenants. This is a demanding role in challenging times for our customers, therefore resilience, flexibility and the ability to work under a degree of pressure is key. At times, you will be required to work evenings and/or Saturday mornings. You must have the ability to travel throughout the Borough. This role is subject to a DBS disclosure. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act - for the effective performance of a customer-facing role). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan. Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply. For further information about the role, please contact Beth Wride, Neighbourhood Housing Manager on 07929 726301. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion. If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a> Closing date: 11 January 2026 Interview date: 20 January 2026

Neighbourhood Housing Officer

About Tilt We're building the next century of shopping, making it feel human, communal, and alive again. E-commerce has spent decades optimising for clicks, stripping away the trust, joy, and connection that once made shopping meaningful. We've recently raised an $18M Series A from world-class investors to build the next era of commerce. Now, we're hiring elite builders to make it happen. Your Mission As a Community &amp; Influencer Manager, you'll become the voice, face, and connective tissue between Tilt and its users. You'll host live shows, educate customers on how to get the most out of Tilt, revive old users, and experiment with influencers to reach new audiences. This is not a traditional "community manager" role. This is a revenue-driving, growth-focused, user-understanding machine - part live host, part customer psychologist, part influencer strategist. What You'll Do 0-3 Months Live Engagement <ul><li>Host Instagram + Tilt Lives to drive installs and purchases.</li><li>Build an engaging on-camera presence users return to.</li></ul>User Education <ul><li>Run onboarding and educational live shows.</li><li>Create simple "Tilt for beginners" content.</li><li>Spotlight key sellers and drops with category teams.</li></ul>Influencer Testing <ul><li>Source micro-creators and run small tests (lives, duets, reviews).</li><li>Score creators on cost, conversion, and retention impact.</li><li>Track results and iterate quickly.</li></ul>3+ Months Live Program Scaling <ul><li>Build a recurring calendar of live events that drive retention + revenue.</li><li>Launch new formats, challenges, and community moments.</li></ul>Influencer Engine <ul><li>Build the influencer function: onboarding, measurement, templates, playbooks.</li><li>Scale a pipeline of high-performing creators.</li></ul>User Education System <ul><li>Create a structured education funnel across lives, DMs, email, and IG.</li><li>Improve pre-purchase onboarding flows.</li></ul>Community Insights <ul><li>Own insight on why users stay, leave, or buy.</li><li>Feed learnings into product, supply, and marketing.</li></ul>Who You Are <ul><li>Charismatic on camera - you're confident speaking to hundreds of viewers live.</li><li>Experience with community building, live hosting, influencer management, or creator economy roles.</li><li>Strong understanding of social platforms (Instagram, TikTok, TikTok Live).</li><li>Ability to identify strong creators, run tests, and measure creator performance.</li><li>Excellent communicator: you can call customers, ask hard questions, and gain real insights.</li><li>Analytical mindset - you think in terms of funnels, drop-offs, retention, and activation.</li><li>Interest in fashion, streetwear, vintage, or online shopping culture.</li><li>A no-ego, problem-solving attitude - you want to build, test, fail fast, and grow.</li></ul>Location London-based hybrid role with a minimum of 3 days/week from our King's Cross office Why Tilt <ul><li>You'll be joining a mission-driven team backed by world-class investors (TechCrunch)</li><li>You'll own meaningful systems from day one, with real scope and autonomy</li><li>You'll work alongside curious, kind, and wickedly smart teammates</li><li>You'll help redefine how millions of people shop online</li></ul>Curious what it's like to work at Tilt? Start here. Or just download the app on theUK App Store orUK Google Play and see for yourself. Perks &amp; Benefits + <ul><li>29 days off, plus UK bank holidays</li><li>Your birthday off, no questions asked</li><li>Share options to become a true stakeholder in our success.</li><li>3% pension contribution from Month 2 (auto-enrolment)</li><li>MacBook and tech budget to get you set up your way</li><li>Gym membership</li><li>Free Deliveroo if you're working late</li></ul>We welcome applicants from all backgrounds and experiences, and we're committed to fostering an inclusive, diverse workplace. If you don't meet every single requirement in the job description, please don't be put off from applying. We value potential and a willingness to learn over ticking every box, your unique perspective could be exactly what we're looking for. Let us know if you need any adjustments during the application process, we're happy to help.

Community Manager

Do you have a passion for good customer service? The Housing Needs Service is looking for a professional and enthusiastic person to join our innovative Housing Needs Service. We are looking for an ambitious and motivated person to join a busy team who deliver basic front line housing advice to customers and provide office support to the Homelessness Prevention Team. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Occasional home working may be permitted however this front line role is based at the civic centre in central Reading due to the needs of the Service About the role You'll be the first point of contact for customers experiencing housing difficulties, offering advice and signposting to appropriate services. You'll also provide essential support to the Homelessness Prevention team. Key responsibilities include:<ul> <li>Delivering excellent customer service in a busy, pressurised environment.</li> <li>Assisting with diary management, home visit bookings, and emergency accommodation placements.</li> <li>Updating and monitoring personalised housing plans.</li> <li>Providing administrative support, including case logging, scanning documents, and processing invoices.</li> <li>Responding to email and telephone enquiries, ensuring accurate case notes and updates.</li> <li>Using IT systems to maintain accurate records and data.</li> </ul>About you You'll be someone who thrives in a customer-facing role and can remain calm under pressure. You'll have strong organisational skills and a commitment to preventing homelessness. We're looking for:<ul> <li>Experience working in a customer-driven service and busy office environment.</li> <li>Excellent communication skills - face-to-face, written, and over the phone.</li> <li>Ability to work independently and as part of a team, prioritising tasks effectively.</li> <li>Strong IT skills and attention to detail when updating records.</li> <li>A proactive approach to problem-solving and building relationships with internal and external partners.</li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave</li> <li>A wide range of flexible working opportunities</li> <li>Modern working environment at the Civic Offices in the heart of Reading</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please contact <a href="mailto:katy.long@reading.gov.uk" target="_blank">katy.long@reading.gov.uk</a> Closing Date: Friday 26th December 2025 Interview Date: To be confirmed in January 2026 Interview Process: Depending on number of applicants there may be an initial phone call or group session prior to individual interviews.

Housing Needs Customer Access Officer

Job Introduction We are recruiting an experienced Community Manager to join our fantastic Rapport team, based in London. Our client is an ever-expanding global American banking and financial services corporation. This is a great opportunity to be a part of the Global alignment initiative while providing an outstanding "hotel-style" service all key stakeholders. You will be part of EMEA wide team of 24 and growing! The team works very collaboratively even though we are widespread and are looking forward to having you join our team. You will play a crucial role in managing the onsite community, keeping the employees happy and engaged, and dealing with any issues that should arise. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) Start date: 18th January 2026 What will you get? <ul><li>Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included!</li><li>Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.</li><li>Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.</li><li>Thrive Personally &amp; Professionally: Unlock endless learning and development opportunities to elevate your career!</li><li>Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.</li><li>Give Back to Community: Take one paid day off annually to support a cause you're passionate about!</li></ul>Main responsibilities <ul><li>Driving local engagement and increasing staff satisfaction through on-site initiatives.</li><li>Being the on-site presence of Facilities, Hospitality, and Concierge services across all floors.</li><li>Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders.</li><li>Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time.</li><li>Providing a "one stop shop" for all on floor-related issues, all hospitality and concierge services, managing a high-volume workload.</li><li>Ensuring the correct H&amp;S procedures are followed and documented. This is to include but not limited to H&amp;S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures.</li><li>Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable.</li></ul>The ideal candidate will <ul><li>Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together</li><li>Be engaging and able to create immediate rapport with key stakeholders (e.g., clients, visitors, VIPs).</li><li>Display excellent personal presentation and interpersonal skills.</li><li>Be proactive, organised, flexible, with great attention to detail, strong time management skills and ambition to learn and grow.</li><li>Be creative. Ability to think outside the box and present innovative ideas and solutions.</li><li>Demonstrate confidence when dealing with complaints/issues.</li><li>Be calm and decisive under pressure, while also being confident and have discretion and diplomacy.</li><li>Ideally have previous customer service experience in a similar setting (e.g., corporate, luxury hotels or airlines).</li></ul>About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&amp;I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at <a href="http://www.rapportservice.com" target="_blank">www.rapportservice.com</a>. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Job Title: Residential Practitioner - Children's Home Where you will be based: Pontefract, WK11 The Service Users: Children aged 7 to 17 with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties The Company: <ul><li>Size of company: Small Established</li><li>Type: Private</li></ul>What does Progression look like: Opportunities for career advancement within the company, including roles such as Deputy Manager and Registered Manager and Regional Managers Working Week and Pay: <ul><li>Hours: 48 hour per week made up of 16hours x 2 of Working Hours and 8 x 2 of Sleep hours</li><li>Sleeps: 2 per week </li><li>Salary: £26,000</li></ul>Induction: An in-depth induction, welcome program, and fully supported development opportunities. Training: Access to a comprehensive Training Academy for ongoing professional development. What you will need/None-Negotiables: <ul><li>Qualifications: Level 3 Diploma in Residential Childcare or Level 3 Children &amp; Young People Workforce Diploma with social care pathway. (Level 3 Diploma in Adult social care may be considered if work experience with children can be demonstrated)</li><li>Experience: Ideally experience in the Residential Children's Services sector or similar setting working with children with challenging behaviour.</li><li>Driving Licence: Required </li><li>Fluent in English: Speaking and also the ability to understand different UK dialects.</li><li>Min Age: 22/23</li></ul>How to Apply: If you are passionate about making a difference in the lives of children and young people and would like to join our client's professional and dedicated team, they encourage you to apply today. To apply for this rewarding opportunity, click the apply button or contact us for more information. For more information or a confidential chat, please contact Sam at: Phone: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a>

Salary Range: £28,000 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Walton-on-Thames and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for managing a team of Housing Officers to carry out the following functions: <ul> <li>Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges</li> <li>Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling</li> <li>Delivering estate improvements including cycle storage, lighting, parking</li> <li>Reducing risk of fire in communal areas</li> <li>Resident engagement</li> <li>Supporting vulnerable residents</li> <li>Delivering excellent customer care</li> </ul>The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on on Sunday 4th January 2026. Shortlisting: 11^th December 2025 Interviews: 18^th December 2025 At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. Salary range <ul><li>£44,937 - £47,925 per year</li></ul>

Senior Neighbourhood Housing Officer

The Vacancy WPS are seeking an experienced Resident Liaison Officer (RLO) to join our team delivering planned retrofit works across North West Leicestershire. This is a key role ensuring excellent communication and support for residents throughout energy efficiency improvement projects. You will act as the main point of contact for residents, ensuring they are fully informed and comfortable with the works taking place in their homes. The projects include External Wall Insulation (EWI), Solar PV installations, and Air Source Heat Pumps, so experience in similar schemes is ideal Key Responsibilities <ul> <li>Serve as the primary liaison between residents and the project team.</li> <li>Provide clear, timely communication about planned works, schedules, and any potential disruptions.</li> <li>Conduct pre-works visits and consultations to explain processes and address concerns.</li> <li>Manage resident queries and resolve issues promptly and professionally.</li> <li>Maintain accurate records of communications and appointments.</li> <li>Support vulnerable residents to ensure their needs are met during works.</li> <li>Work closely with site teams to coordinate access and minimise inconvenience.</li></ul>Requirements <ul> <li>Proven experience as an RLO in planned works, ideally within retrofit or energy efficiency projects.</li> <li>Strong knowledge of measures such as EWI, Solar PV, and Air Source Heat Pumps.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to manage multiple priorities and work under pressure.</li> <li>Full UK driving licence and willingness to travel across LE67 and wider North West Leicestershire.</li></ul>What We Offer <ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on innovative sustainability projects improving energy efficiency.</li> <li>Supportive team environment with ongoing training and development.</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager

Job Description Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for managing a team of Housing Officers to carry out the following functions: <ul><li>Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges</li><li>Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling</li><li>Delivering estate improvements including cycle storage, lighting, parking</li><li>Reducing risk of fire in communal areas</li><li>Resident engagement</li><li>Supporting vulnerable residents</li><li>Delivering excellent customer care</li></ul>The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on on Sunday 4th January 2026. Shortlisting: 11th December 2025 Interviews: 18th December 2025 At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Scheme Manager - Litslade Farm About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Litslade Farm is a learning disability residential care home that supports 8 people with various complex needs. We support people who are Non-Verbal, require nutrition, hydration and medication via a PEG tube, diabetics who require insulin injections, stoma care, hoisting and full personal care. This is a fast-paced scheme that requires an enthusiastic and energetic individual to manage and thrive. The scheme offers 24-hour care with 7 AM staff and 7 PM staff and 4 waking night staff. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support, a full UK driving licence and access to a vehicle. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

101 Housing / Neighbourhood management Jobs in England