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Housing Management Coordinator Rickmansworth, Hertfordshire Permanent, Full Time (37.5hpw) Monday - Friday Salary £25,838 to £26,645 per annum and great benefits including Health Cash Plan We can't offer CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Hertfordshire. As our Housing Management expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts alongside management of the day-to-day maintenance of the building. What you'll do <ul><li>Supporting older people services (over 55s) Independent living</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us? Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you're free to bring your best self to work and grow in a way that suits you. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li></ul>The practical bits <ul><li>Flexible working hours (37.5 hpw) Monday - Friday</li><li>Based at our service in Rickmansworth and occasional travel to the properties in Beds and Herts.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups.</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave, rising to 39 (this includes bank holidays and a "me day")</li><li>Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more</li><li>Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support</li><li>Work your way with flexibility to balance life and work</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Housing Management Coordinator

Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now.... Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2. In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role... → This is not a social media role. As Synthesia's Community Manager, You'll architect and run Synthesia's customer community to help customers help each other. You'll operate our community OS on Circle.so, produce short Synthesia-made videos, and turn feedback into shipped improvements. Clear programs. Real outcomes. What you'll be doing... <ul><li>1 - Operate the community OS: Run the rhythm: weekly prompts, 1-2 events/week (webinars/AMAs/roundtables), monthly challenges, and release updates. Be the steady facilitator community members rely on.</li><li>2 - Build a Champion program: Identify and activate power users. Enable member-led sessions, answers, and how-tos; recognise contributions and grow a durable leader pipeline.</li><li>3 - Create learning content (in Synthesia): Ship 2 micro-videos/month (tips, use cases, spotlights) plus crisp recaps and member stories. Keep an editorial calendar aligned to learning goals and releases (with Academy/Product).</li><li>4 - Instrument metrics &amp; prove ROI: Track activation, time-to-first-contribution, contributor ratio, event repeat/retention, champion pipeline health. Partner with CS Ops/RevOps to link community activity to adoption, retention, and expansion.</li><li>5 - Partner across Synthesia: Work with Customer Success, Product, Academy, Support, Marketing to amplify stories, deflect support where appropriate, and channel insights into roadmaps and content.</li></ul>Who You Are... <ul><li> A hands-on builder. You design programs, not just posts. You automate what repeats and scale through members.</li><li> Customer-obsessed. You speak "L&amp;D" and turn product workflows into bite-size, practical guidance.</li><li> Iterative &amp; resilient. You test, learn, and ship (ideally fast)</li><li> A confident facilitator. Comfortable on camera and live with customers, interviews, and AMAs.</li><li> Data-literate. You define KPIs, build scrappy dashboards, and adjust based on evidence.</li></ul>Must-Haves... <ul><li>3-5 years in community, customer education, or enablement at B2B SaaS/tech with owned programs and measurable outcomes.</li><li>Content skills: script and produce short video explainers (ideally in Synthesia or similar) and write concise recaps/spotlights.</li><li>Program/ops mindset: onboarding flows, leader programs, calendars, dashboards, plus smart automation.</li><li>L&amp;D fluency &amp; facilitation: adult learning basics; engaging live delivery.</li><li>Data-driven: KPI definition, instrumenting, reporting.</li></ul>Bonus Points... <ul><li>Tools: Synthesia / Circle.so / Slack / Planhat / Salesforce / Hubspot/Canva / Figma.</li><li>Background in video/AI, learning content, or customer advocacy.</li></ul>PS: If you're a community builder who loves making short videos and enabling others to shine, we want to hear from you, even if you don't tick every box. PPS: Again, if you don't meet every criteria but have the building blocks or passion to develop in these areas we still want to hear from you! At Synthesia we expect everyone to <ul><li>Put the Customer First</li><li>Own it &amp; Go Direct</li><li>Be Fast &amp; Experimental</li><li>Make the Journey Fun</li></ul>You can read more about this in our public Notion page. Benefits: In addition to being a part of a great team, working in a fun and innovative environment, we offer... <ul><li>A hybrid setting where you can work from our London office in Regents place.</li><li>A competitive salary + stock options in our fast-growing Series D start-up.</li><li>Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay</li><li>25 days of annual leave + public holidays in the country where you are based.</li><li>Cycle to work scheme (London).</li><li>Regular socials.</li><li>Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental &amp; vision, cashback and gym discounts. (UK)</li><li>A generous referral scheme.</li><li>Pension contribution/salary sacrifice.</li><li>Work from home set up.</li><li>A huge opportunity for career growth as you'll help shape a market-defining product.</li></ul>

Community Manager

What you'll bring to the team Accommodation Manager Location:Chessington World of Adventures Hours: You'll work five days out of seven on a flexible shift pattern, ensuring round-the-clock coverage across our 24-hour operation. Join the adventure at Chessington World of Adventures Resort! We're looking for an Accommodation Manager who can keep the magic alive behind the scenes. From ensuring our hotels sparkle to making every guest feel like royalty, you'll lead a passionate team and deliver unforgettable stays in the heart of Britain's wildest theme park. Roles &amp; Responsibilities <ul><li>Oversee day-to-day accommodation operations to ensure seamless service delivery.</li></ul><ul><li>Maintain cleanliness and presentation of all accommodation facilities to brand standards.</li></ul><ul><li>Collaborate with resort teams to resolve operational challenges promptly.</li></ul><ul><li>Attend operational reviews and contribute to improvement initiatives.</li></ul><ul><li>Work flexible hours, including evenings, weekends, and occasional nights.</li></ul><ul><li>Lead, coach, and develop a motivated accommodation team.</li></ul><ul><li>Conduct performance reviews and provide constructive feedback.</li></ul><ul><li>Promote team engagement and create opportunities for professional growth.</li></ul><ul><li>Recognise and celebrate team achievements.</li></ul><ul><li>Monitor guest feedback and satisfaction metrics, implementing action plans for improvement.</li></ul><ul><li>Resolve complaints promptly and effectively, focusing on service recovery.</li></ul><ul><li>Work closely with Guest Experience Associates to enhance overall guest satisfaction.</li></ul><ul><li>Ensure compliance with company health, safety, and security policies.</li></ul><ul><li>Conduct risk assessments and report new risks as appropriate.</li></ul><ul><li>Lead incident response and ensure timely reporting of accidents or incidents.</li></ul>Qualifications &amp; Experience <ul><li>Previous experience in hospitality or accommodation management. </li><li>Guest-Centric Approach: Committed to delivering exceptional guest experiences.</li></ul><ul><li>Leadership: Proven ability to lead and inspire teams, driving accountability and excellence.</li></ul><ul><li>Operational Expertise: Strong knowledge of accommodation management, housekeeping, and front office operations.</li></ul><ul><li>Analytical Thinking: Skilled in using data to inform decisions and optimise processes.</li></ul><ul><li>Communication: Excellent verbal and written communication skills.</li></ul><ul><li>Continuous Improvement: Ability to identify and implement process improvements.</li></ul><ul><li>Adaptability: Flexible to changing operational demands and unsocial working hours.</li></ul><ul><li>Familiarity with property management systems and hotel booking tools.</li></ul><ul><li>Knowledge of health and safety compliance within hospitality environments.</li></ul>Benefits <ul><li>33 days holiday (including bank holidays)</li></ul><ul><li>'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!</li></ul><ul><li>Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service</li></ul><ul><li>Company bonus</li></ul><ul><li>Private pension scheme</li></ul><ul><li>40% discount online off LEGO</li></ul><ul><li>25% discount in our on-site retail shops and restaurants</li></ul><ul><li>Ongoing training and development opportunities</li></ul><ul><li>Plus, many more...</li></ul>If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at <a href="mailto:recruitment@merlinentertainments.biz" target="_blank">recruitment@merlinentertainments.biz</a> and one of the team will get back to you as soon as possible. Pay Range Competitive

Accommodation Manager

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. What We Offer <ul> <li>Competitive annual salary</li> <li>Company van and fuel card for work purposes</li> <li>25 days' annual leave + bank holidays</li> <li>Up to £2,000 colleague referral fee</li> <li>Long-service awards at key milestones</li> <li>Perkbox - discounts on coffee, cinema, travel and wellbeing</li> <li>1 paid volunteer day each year</li> <li>Ongoing training, support and progression, Axis promotes from within</li></ul>The Role We're looking for a proactive and empathetic Resident Liaison Officer (RLO) to be the key link between residents, our site teams, and the client. You'll play a vital role in delivering a positive resident experience, building trust, resolving queries quickly, and ensuring clear communication before, during, and after works. You'll help residents feel respected, listened to and informed, making sure every project runs smoothly from start to finish. What You'll Do <ul> <li>Serve as the main point of contact for residents throughout major repairs and disrepair projects.</li> <li>Communicate clearly about the scope, schedule, and progress of works, managing expectations and resolving issues promptly.</li> <li>Conduct resident introductions, property surveys, and pre-start visits to assess specific access or support needs.</li> <li>Coordinate access arrangements with delivery teams, ensuring works can proceed safely and efficiently.</li> <li>Manage temporary accommodation and decant arrangements where necessary.</li> <li>Record resident communications, feedback, and project milestones accurately using the Axis systems.</li> <li>Liaise closely with project managers, supervisors, planners, and client representatives to ensure seamless service delivery.</li> <li>Monitor satisfaction levels and identify opportunities for service improvement.</li> <li>Promote a culture of respect, professionalism, and sensitivity in all resident interactions.</li> <li>Ensure Health &amp; Safety and safeguarding procedures are always followed.</li></ul>About You You're a confident communicator and natural people person who can build trust quickly and stay calm under pressure. You take pride in resolving issues and making residents feel heard and respected, even in challenging situations. Requirements <ul> <li>Previous experience in customer service, resident liaison, housing management, or community engagement.</li> <li>Experience supporting major works, disrepair, or refurbishment projects (not day-to-day responsive repairs) - Preferred.</li> <li>Excellent communication and interpersonal skills, able to handle sensitive conversations with empathy.</li> <li>Strong organisational and problem-solving abilities.</li> <li>IT literate (Microsoft Office, CRM or job management systems).</li> <li>Understanding of social housing, repairs or planned maintenance (desirable).</li> <li>Full UK driving licence (Travelling to sites within London)</li> <li>Enhanced DBS required.</li></ul>Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now: If you're a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we'd love to hear from you.

Resident Liaison Officer

The Vacancy WPS are seeking an experienced Resident Liaison Officer (RLO) to join our team delivering planned kitchen and bathroom works within social housing properties in Ealing. This is a key role ensuring excellent communication and support for residents throughout the works programme. Key Responsibilities <ul> <li>Act as the main point of contact for residents during planned works.</li> <li>Provide clear information about schedules, access requirements, and progress updates.</li> <li>Handle queries and resolve issues promptly and professionally.</li> <li>Liaise with site teams, contractors, and project managers to ensure smooth delivery.</li> <li>Maintain accurate records of resident interactions and project updates.</li> <li>Ensure compliance with health and safety and safeguarding standards.</li></ul>Requirements <ul> <li>Proven experience in social housing, particularly with planned works programmes (kitchens and bathrooms).</li> <li>Strong communication and interpersonal skills.</li> <li>Ability to manage sensitive situations and maintain professionalism.</li> <li>Organised, proactive, and able to work independently.</li> <li>Knowledge of health and safety regulations and tenant liaison best practices.</li></ul>Benefits <ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on meaningful projects improving residents' homes.</li> <li>Supportive team environment with career development opportunities.</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oakingham Place development based in Wokingham, Surrey. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Salary: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About the Borough The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the "Ambitious for Sutton" corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world's leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the 'Ambitious for Sutton' corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family. About the Service and Team The Community Safety Team, otherwise known as Safer Sutton Partnership, is a small team that is co-located at Sutton Police Station and the Civic Offices. The team is part of the Targeted Early Help &amp; Integrated Support Service within Sutton Children's Services- People Directorate. The team works closely with the Metropolitan Police and a range of partners and organisations to improve safety for residents and visitors within the London Borough of Sutton. About the Role and Our Ideal Candidate About the role The role is an administrative role to support the Community Safety Team. The job requires: - attending meetings virtually and in person to record the minutes - sending invites, agendas and minutes About you You will need excellent minute taking skills for a variety of meetings Excellent computer skills and written communication Use of Google systems (desirable) Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li>A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade </li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role) </li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£35,520 - £38,256 per year</li></ul>

Community Safety Coordinator

Job Description Senior Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office based administration to support the evidence based model of working. The Location We are looking for multiple Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x2 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li></ul>Please see Role Profile for further information (Link) **IMPORTANT - Please include your preferred location as part of the supporting statement** About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Senior Independent Living Carer

<ul><li>.Candidate_briefing_note</li><li>Competency_Framework</li><li>Job_Description_-_Homelessness_Prevention_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Wokingham Borough Council is dedicated to preventing homelessness and ensuring that all residents have access to safe, secure housing. Our Homelessness Prevention Team play a crucial role in delivering these services by providing comprehensive support to individuals and families at risk of losing their homes. We are now seeking a passionate and dedicated Homelessness Prevention Officer to join our team and contribute to our mission of reducing homelessness across the borough. The Role As a Homelessness Prevention Officer, you will be responsible for providing expert housing advice and support to a diverse range of applicants, including families and single individuals, who are at risk of homelessness. You will work to prevent homelessness by developing personalised housing plans and ensuring compliance with the Homelessness Reduction Act 2017. Your main responsibilities will include: <ul><li>Providing timely and detailed housing advice and assistance to individuals and families presenting as homeless or threatened with homelessness within 56 days.</li><li>Conducting thorough assessments of those at risk of homelessness, implicating practical measures to prevent and relieve homelessness in line with the Homelessness Reduction Act.</li><li>Developing detailed, personalised housing plans that address the specific needs and circumstances of each applicant.</li><li>Investigating statutory duties owed to homeless applicants, issuing relevant notification decisions under Section 184 of the Housing Act.</li><li>Conducting financial assessments to determine affordability and identify barriers to securing housing for homeless households.</li><li>Supporting applicants in accessing private rented sector housing</li></ul>About You We are looking for a motivated and compassionate individual who is committed to preventing homelessness. The ideal candidate will have: <ul><li>A strong background in homelessness prevention and housing services.</li><li>In-depth knowledge of the Housing Act, particularly section 184, and other relevant legislation.</li><li>Experience in conducting thorough housing assessments and developing personalised housing plans.</li><li>The ability to manage complex cases,</li><li>A commitment to delivering high-quality customer care and treating all applicants with fairness and respect.</li></ul>Don't miss out on this exciting opportunity to join an excellent and dynamic team. To apply, please follow the link below. Closing date of applications: 27th November, 11pm Interview date: week commencing 1st December For an Informal discussion, please contact: Kate Layzell, Team Manager Housing Needs and Options on <a href="mailto:kate.layzell@wokingham.gov.uk" target="_blank">kate.layzell@wokingham.gov.uk</a> or Karen Giles, Team Leader - Homelessness Services on <a href="mailto:karen.giles@wokingham.gov.uk" target="_blank">karen.giles@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Salary range <ul><li>£36,363 - £39,862 per year</li></ul>

Homelessness Prevention Officer

Full time - 37 hours per week - Fixed term for 18 months Do you have a passion for protecting residents, raising housing standards, and making a real difference in your community? Reading Borough Council's Private Sector Housing Team is seeking a dedicated Private Sector Housing Officer to help us ensure that homes in the private rented sector are safe, well-maintained, and meet statutory requirements. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We support hybrid working, it's important to us that working arrangements are designed to enable our employees to excel and within this role you'll have the opportunity to work in a way that suits your lifestyle. About the role:An exciting opportunity has arisen for some project work within the Team. You will lead on a targeted project addressing damp and mould in the private rented sector. This initiative will involve enhanced interventions in selected cases, working closely with tenants landlords and partner agencies to identify causes implement solutions and improve living conditions of those affected by damp and mould. The project also aims to educate tenants/landlords &amp; other professionals on factors that contribute to condensation damp and associated mould growth in the home in an effort to help reduce condensation dampness and associated mould growth and in turn improve the quality of accommodation affected by damp and mould across all rented tenures You'll work closely with landlords, tenants, and partner agencies, helping to improve property standards and promote good practice across the private housing sector in Reading. We are seeking someone with a strong understanding of housing and environmental health legislation, particularly the Housing Act 2004 and experience of leading on projects to ensure that the key aims of the project are delivered on time. You will also have experience of inspecting houses, assessing risks using the HHSRS, and dealing with a broad range of issues such as damp and mould, fire safety and property disrepair. Strong communication and negotiation skills are essential, as is the ability to manage a diverse caseload and respond flexibly to changing demands. This role offers a valuable opportunity to gain hands on experience in Housing Enforcement and project work particularly around damp and mould. Making a real difference to the lives of residents in Reading. You'll be supported by experienced officers throughout your time at Reading to help develop your skills in the Environmental Health field. This post may be particular attractive to graduate Environmental Health Officers looking to gain practical experience and develop their skills in a supportive team environment. Key responsibilities:<ul> <li>Lead on a project addressing damp and mould in the private rented sector involving enhanced interventions in selected cases to improve housing conditions and support vulnerable tenants and support our wider strategic objectives.</li> <li>Work closely with landlords, tenants, and partner agencies to deliver the key aims of the project and promote good practice.</li> <li>You will also contribute to the other work of the team including;</li> <li>Investigate complaints and carry out inspections of private sector housing in line with the Housing Health and Safety Rating System (HHSRS).</li> <li>Enforce housing legislation, including issuing notices, preparing legal documentation, and attending court or tribunals where necessary.</li> <li>Manage cases relating to Houses in Multiple Occupation (HMOs), including licensing, inspections, and compliance.</li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave </li> <li> A wide range of flexible working opportunities </li> <li> Modern working environment at the Civic Offices in the heart of Reading </li> <li> Local Government Pension Scheme (LGPS) </li> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> <li>Additional payments are available for out-of-hours rota participation, and the Council will pay for one professional subscription annually.</li> </ul> To arrange a confidential discussion on this position please contact Anne McMahon - Principal Environmental Health Officer - <a href="mailto:anne.mcmahon@reading.gov.uk" target="_blank">anne.mcmahon@reading.gov.uk</a> Closing Date: Wednesday 26th November 2025 Interview Date: To be confirmed Interview Setup: In person at the Civic Offices, Reading

Private Sector Housing Officer - Private Sector Housing Team

Accepting applications until: 28 November 2025 Job Description Your Role: Community Manager As Community Manager, you will be a consistent voice of our brand across the spaces our customer find inspiration, responsible for building a vibrant and engaged community around our platforms. You will connect with customers, spark conversations, and foster meaningful relationships that create lasting impact. Working closely with marketing, product and customer teams, you will champion the voice of the customer and ensure our community drives growth, advocacy and loyalty. As a Community Manager at Global, you will: Key Responsibilities <ul><li>Build and deliver on Global's community strategy, creating spaces where customers feel heard, inspired and connected and empowered.</li></ul><ul><li>Foster engagement through events, discussions, and storytelling that reflect our brand tone of voice.</li></ul><ul><li>Gather insights and feedback from the community to help guide product, marketing and customer success strategies.</li></ul><ul><li>Monitor and moderate activity across platforms, ensuring a safe, positive and inclusive environment.</li></ul><ul><li>Encourage audiences to share authentic reviews and recommendations, building trust and amplifying positive sentiment across community channels.</li></ul><ul><li>Capture success stories from our community and turn them into case studies that highlight effectiveness, demonstrate impact, and inspire future engagement.</li></ul>What You'll Love About This Role <ul><li>Think Big: You will have the opportunity to shape and grow a community around some of the UK's most iconic media brands, creating impact that reaches millions.</li></ul><ul><li>Own It: From strategy to execution, you will take full ownership of building engagement, driving conversations, and championing the voice of our audiences.</li></ul><ul><li>Keep it Simple: You will cut through the noise with clear, authentic communication that connects people to our brands and makes every interaction meaningful.</li></ul><ul><li>Better Together: Collaboration is at the heart of what we do. You will work with passionate teams across Global to deliver community experiences that inspire and delight.</li></ul>What Success Looks Like In your first few months, you'll have: <ul><li>Delivered a clear community strategy and engagement plan Launched an engagement strategy that brings our community goals to life, creating regular opportunities for conversation, connection, and content sharing. With a key focus on growth in active members, a consistent tone of voice, and measurable interaction across platforms.</li></ul><ul><li>Captured and shared valuable community insights. Established ways of listening to our community and surfaced insights that shape campaigns, content, and product development. By gathering reviews, feedback, and early case studies, you will provide the business with evidence of what our customers value and how the community drives impact.</li></ul>What You'll Need <ul><li>Experience setting a long-term vision for community growth</li></ul><ul><li>Exceptional attention to detail, ensuring all community content, comms, and insights are accurate, on-brand, and delivered with clarity</li></ul><ul><li>Strong understanding of how communities drive growth, advocacy, and customer loyalty, with experience connecting community metrics to commercial outcomes</li></ul><ul><li>Proven experience building and managing online communities across digital platforms and across in-person events</li></ul><ul><li>Excellent communication skills, with the ability to create engaging content and spark conversations</li></ul><ul><li>A proactive and data-driven mindset, with the ability to translate insights into action</li></ul><ul><li>A collaborative spirit, comfortable working with cross-functional teams and stakeholders</li></ul><ul><li>Whilst not essential a background of building and developing communities with medium sized business within the SME space, would be beneficial</li></ul><ul><li>Experience connecting tangible business results from the impact of building an engaged and vibrant community</li></ul>

An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us. The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved. The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Our Offer to You In addition to your salary, you will also get to enjoy the following benefits: • 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • Very generous employer pension contribution • Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • A wide range of family friendly policies such as parental leave • Access to affordable parking nearby • Access to our Zipcar scheme • Access to our Employee Assistance programme for free confidential counselling • Season ticket loan for public transport • Cycle to work scheme and good onsite facilities • Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Rough Sleeper Housing Officer

The Vacancy Join Our Team as a Resident Liaison Officer Location: Croydon - Responsive Maintenance Division Are you passionate about making a difference in people's lives? We're looking for a Resident Liaison Officer (RLO) to join our Wates team, supporting one of our social housing contracts. Based at our Croydon office, you'll be the trusted point of contact for residents, ensuring a smooth and supportive experience throughout our maintenance programmes. What You'll Be Doing As a Resident Liaison Officer, you'll play a vital role in delivering exceptional customer service and communication. Your responsibilities will include: <ul> <li> Establishing and managing the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li> Attending regular meetings with residents and client representatives to maintain strong relationships.</li> <li> Ensuring a consistent, empathetic, and professional approach to all resident interactions.</li> <li> Acting as the escalation point for complaints, ensuring timely and effective resolution.</li> <li> Maintaining accurate records and updates in the on-site database to reflect ongoing works.</li></ul> What We're Looking For We're seeking someone who is proactive, personable, and committed to delivering outstanding service. You'll need: <ul> <li>A full UK driving licence and access to a vehicle.</li> <li>Previous experience as an RLO, ideally within planned maintenance or social housing.</li> <li>Solid understanding of internal and external works.</li> <li>Excellent communication, customer service, and IT skills.</li> <li>Willingness to undergo a Basic DBS check at offer stage.</li></ul> Our Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre-employment checks. For more information, please visit: National Security Vetting Ready to Make a Real Impact? Apply now and become part of a team that values care, communication, and community. Internal Applicants: Please inform your current line manager of your interest before applying. A member of our Recruitment Team will be in touch to guide you through the next steps. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

About The Role Secondment/fixed term opportunity until March 2027 We're a small, passionate team supporting people with complex needs across Richmond and Wandsworth. As part of the wider Community Drug &amp; Alcohol Recovery Services (RWCDAS), we help clients stabilise their lives through housing support and advocacy. Based in South London and operating across both Richmond and Wandsworth, the Outreach Team is part of the South London and Maudsley NHS Foundation Trust (SLAM). You'll work closely with local Housing Options Teams and accommodation providers to assess housing needs, prevent homelessness, and secure suitable accommodation. You'll hold a small caseload and deliver targeted tenancy sustainment interventions that truly change lives. Duties will include; <ul> <li>Advocate for clients at housing appointments and with local authorities</li> <li>Support housing applications and gather essential documentation</li> <li>Collaborate with Recovery Workers and Criminal Justice teams</li> <li>Refer clients to floating support and help access grants for essentials</li> <li>Prevent evictions and source alternative housing options</li> <li>Raise safeguarding alerts and liaise with social services when needed</li></ul>About you We're looking for someone who is; <ul> <li>A strong communicator and relationship builder</li> <li>Empathetic to the challenges of substance use and homelessness</li> <li>Proactive, flexible, and confident working independently</li> <li>Keen to grow their skills in housing and recovery support</li></ul>You'll be part of a supportive team of seven, receive regular supervision, and have the autonomy to manage your own caseload. This is your chance to make a tangible impact in people's lives. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to Apply Please download the job description and person specification from the advert page. If you have any questions or would like more information about the role, please get in touch with <a href="mailto:Sarah.Beasley@mungos.org" target="_blank">Sarah.Beasley@mungos.org</a> When you're ready to apply you can click the 'Apply Now' Button to start your online application form. Closing Date: 10.00 am, 25th November 2025 Interview and assessment date: 4th December 2025 Applying for internal secondments Secondments are available to internal staff. For internal staff an offer will be conditional; subject to receipt of a satisfactory internal reference from your current line manager. Locums, current agency workers and volunteers can also apply for these roles, but if successful, would be appointed on a fixed-term contract basis. Any offer will be conditional; subject to receipt of satisfactory pre-employment checks. At the end of a secondment, staff members will return to the terms and conditions of their substantive post. If, however, a secondment is later made permanent the staff member will (as a permanent change) remain on St Mungo's current standard terms and conditions of employment. About Us Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night. What We Offer Commitment to Equity, Diversity and Inclusion We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. Below are some of our key focus areas to improve both our candidate and colleague experience: <ul> <li>A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.</li> <li>Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.</li> <li>A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.</li> <li>Mandatory Diversity &amp; Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.</li> <li>In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. </li></ul>Want to find out more? Click here to visit our Equality, Diversity &amp; Inclusion page. Wellbeing and Benefits We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. These include: <ul> <li>Agile working model for suitable roles.</li> <li>Supportive flexitime and toil arrangements.</li> <li>28 days annual leave rising to 31 after five years' service.</li> <li>Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.</li> <li>Financial wellbeing platform offering loans, advances and saving options.</li> <li>Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.</li> <li>Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice.</li> <li>Cycle to Work scheme and interest free season ticket loans.</li> <li>Discount vouchers including gym, retail, food &amp; drink, travel, electricals and more.</li></ul>Want to find out more? Want to find out more? Click here to visit our Work For Us page. Reaching Potential At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's. These include: <ul> <li>Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.</li> <li>Steps into Management programme to support colleague progression.</li> <li>Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.</li></ul>A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&amp;Cs); this also applies to any internal candidates.

Housing Liaison & Tenancy Sustainment Officer

The Vacancy As a Service Officer, you will work onsite at Vivian Court and Philip House, London. In this role, you will oversee building safety, manage tenancies including viewings, settling in new residents, and handling sign-ups, and complete fire risk assessments. You will also take part in resident meetings, report on communal and individual repair requirements, and manage light anti-social behaviour issues as they arise, ensuring a safe and welcoming environment for all residents. About You You'll see yourself as a people person, able to build rapport and show empathy but also robust in your working relationships. The ideal candidate will be enthusiastic and energetic. The following are considered essential: <ul> <li>Experience in tenancy management, including audits and signposting to other agencies for additional resident support</li> <li>Strong awareness of building health &amp; safety issues</li></ul><ul> <li>Ability to work independently, exercising good initiative and judgement. </li> <li>Great communication skills, you'll be a go to person so building rapport will be very important</li> <li>Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm.</li> <li>Excellent written, communication and IT skills. </li> <li>Driving licence and access to a car for work purposes </li></ul>About Us Central &amp; Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. Today, C&amp;C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: "to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act". What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>C&amp;C is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and we always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let us know. C&amp;C is passionate about supporting diverse candidates. If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV. Please note that we may consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate. All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. If you are successful, an Enhanced DBS check will be required. INDJOBS The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Sheltered Housing Officer

Housing &amp; Support Officer - Guildford Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role. Salary - £26,750 pa + on call allowances + benefits Location - Guildford Full time - 37 hours per week About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:lmartin@transformhousing.org.uk" target="_blank">lmartin@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing and Support Officer

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility Job overview This is an exciting opportunity for an experienced Mental Health Practitioner to work within the Nottingham County Homeless Mental Health Team. The role involves outreach work to reach those experiencing homelessness to provide mental health support. It is a great time to be joining the team as we are starting a Health Innovation project and the successful candidate will have the opportunity to contribute to service development. The team will be working closely with the Alcohol Long Term Conditions Team, Drug and Alcohol Liaison Teams and Physical Health Care Team to provide wrap around care to people experiencing homelessness in the county. We will provide the successful candidate with the opportunity to develop skills needed to work within a community setting. The training offers will include specific skills required for working in the homeless sector, for example, trauma informed care, substance use and housing knowledge. We are looking for someone experienced in mental health and keen to learn, with an interest in working with people with Severe and Multiple Disadvantage (SMD). We do not have a set base so the location in the county this can be negotiated with the successful candidate. Main duties of the job The post holder will be expected to hold a caseload and work with service users and their families to support personalised care plans and provide specialist interventions. You will promote the recovery of patients and through working with partner agencies and primary care to ensure access to mental health treatment. You will complete longitudinal assessments and apply an assertive outreach approach where engagement will be key. You will be in the community working with street outreach to reach those rough sleeping and in temporary hostels. You will provide mental health interventions and work in a trauma informed way to improve the mental health outcomes for people with complex needs. You will act as a trusted assessor for those requiring longer term secondary mental health services enabling access to the LMHTs . We are seeking enthusiastic team players, to work within a dynamic multi-disciplinary health team, with excellent communication and interpersonal skills, and the ability and experience to manage complex cases in partnership with other agencies. A keen interest in working in the homeless sector is required however we understand that not everyone will have worked in this sector so practice experience is not essential. Working for our organisation #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services,supported by a dedicated Health and Wellbeing team The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment Detailed job description and main responsibilities Fixed term post To join the integrated MH and physical team supporting the homeless in the county of Nottinghamshire. This is a newly established team and we have new funding to increase staff capacity. We are looking for an individual passionate about working in the sector and in return we offer training and support to enable working in this specialist team. We are looking for a Mental Health practitioner which includes Nurses, AHP's and Social workers. Daily duties include managing a caseload of service users in the community experiencing homelessness. Triage of referrals, provision of initial assessments and one-to-one interventions with service users. To undertake and record comprehensive need/risk assessments, devise and implement treatment plans for service users. To demonstrate the application of specialist skills and knowledge in order to maintain professional competence and fitness to practice as a mental health practitioner. To establish and maintain robust communication networks with clients, carers, team members, other health care and social care workers within urgent care and the community. To use interpersonal skills in diffusing potentially emotive situations while undertaking assessments and pathway planning within acute settings. A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Person specification Qualifications Essential criteria <ul><li>Professional Qualification (Mental Health) to degree level or equivalent</li><li>Maintains current registration with the NMC</li><li>Further specialist knowledge/post registration experience in specific service area or other formal training</li></ul>Desirable criteria <ul><li>Demonstrates continued professional development</li></ul>Knowledge Essential criteria <ul><li>Knowledge and understanding of current legislation and understanding of clinical risk assessments</li><li>Knowledge of the nursing 6 c's</li></ul>Desirable criteria <ul><li>Awareness of national and local issues impacting on nursing care</li><li>Knowledge of Management theories</li></ul>Skills Essential criteria <ul><li>Ability to work as part of a team</li><li>Good written/oral communication skills</li><li>Diplomatic, caring &amp; sympathetic</li><li>Ability to be flexible and handle conflict issues</li><li>Good skills in assessment intervention and evaluation of patients nursing care</li><li>Clinical supervision skills</li><li>IT skills</li></ul>Desirable criteria <ul><li>High level of emotional intelligence</li></ul>Experience Essential criteria <ul><li>Demonstrates satisfactory clinical expertise for the banding</li><li>Specialist and area specific experience</li></ul>Desirable criteria <ul><li>The ability to deal with and resolve conflict</li></ul>Contractual Essential criteria <ul><li>Ability to work to meet the needs of the service</li><li>A full driving licence and vehicle for business use</li></ul>Values and Behaviours Essential criteria <ul><li>All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork</li><li>All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation</li></ul>Training Essential criteria <ul><li>Willingness to undertake new clinical practices, education and training that will enhance service delivery</li></ul>Additional Information <ul><li>We reserve the right to close the post early once we have received a sufficient number of applicants.</li><li>The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria. </li><li>In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.</li><li>For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure. </li></ul>Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description (PDF, 432.6KB) </li> <li> Person Specification (PDF, 384.6KB) </li> <li> Colleague Benefits (PDF, 16.1MB) </li> <li> About the Trust (PDF, 6.4MB) </li> <li> About Nottinghamshire Healthcare (PDF, 1.5MB) </li> </ul>

Mental Health Practitioner - Homeless Mental Health Team

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. Are you wanting to develop your career in positively impacting the lives of individuals who use our Warrington service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Warrington team. We have an exciting opportunity for an Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Waltham Forest Hours: Full-time, 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata if part time) Allowance: £2,195.72 Outer London Weighting, pro rata *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Interview Date 1/12/2025 Closing Date 28/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Joel Meade | <a href="mailto:joel.meade@cgl.org.uk" target="_blank">joel.meade@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Summary Role: Senior Practitioner - Intensive Housing and support service Salary: £39,518 per annum Contract: 11/01/2027 Hours: 37.5 per week Location: New Cross - London Closing date: 23/11/2025 Interview date: 05/12/2025 Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment About us... Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role... We are looking for a Senior Practitioner to join the IHASS team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will: <ul> <li>Lead delivery of high-quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.</li></ul><ul> <li>Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.</li></ul><ul> <li>Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.</li></ul><ul> <li>Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.</li></ul><ul> <li>Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.</li></ul><ul> <li>Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.</li></ul>You will: <ul> <li>Lead delivery of high quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.</li></ul><ul> <li>Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.</li></ul><ul> <li>Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.</li></ul><ul> <li>Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.</li></ul><ul> <li>Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.</li></ul><ul> <li>Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.</li></ul>We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: <ul> <li>Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). </li> <li>Pension - we contribute 6.5% to your pension when you contribute 1.5%. </li> <li>Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. </li> <li>Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. </li> <li>Life assurance - four times your annual salary and critical illness cover.</li> <li>Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.</li></ul>Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Buckley, Lead Manager at <a href="mailto:Michael.Buckley@thamesreach.org.uk" target="_blank">Michael.Buckley@thamesreach.org.uk</a> Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974. Job Profile Location New Cross - London

Senior Practitioner - Intensive Housing and support service

Job Summary Role: Support Worker - Intensive Housing and support service (IHASS) Salary: £33,742 per annum Contract: Fixed term until 11/01/2027 Hours: 37.5 per week Location: New Cross Closing date: 23/11/2025 Interview date: 05/12/2025 Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment About us... Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role... We are looking for a Support Worker to join the IHASS team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will be: <ul> <li>Providing floating support across six London boroughs to help individuals with rough sleeping histories to sustain their tenancies and prevent homelessness.</li> <li>Supporting individuals to maximise their income through measures such as benefit optimisation, rent arrears reduction, and debt management assistance.</li> <li>Enhancing the resilience of individuals using our services by developing independent living skills and connecting them with education, training, and employment opportunities to support long-term, sustainable independence.</li> <li>Improving individuals' quality of life through close collaboration with health and wellbeing services, including mental health, substance misuse, and probation support.</li> <li>Referring individuals to appropriate external support services</li> <li>Carry a client caseload.</li></ul>You will have: <ul> <li>Experience supporting vulnerable individuals to sustain accommodation and achieve housing stability.</li> <li>Confidence and be capable working independently within a floating support service.</li> <li>Skills in producing clear, accurate, and high-quality case notes and documentation.</li> <li>Effective communication with strong active listening skills.</li> <li>Experience in operating across six London boroughs and collaborate with relevant agencies to connect individuals with appropriate support.</li> <li>Commitment to empowering individuals by building confidence and developing independent living skills.</li></ul>We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: <ul> <li>Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). </li> <li>Pension - we contribute 6.5% to your pension when you contribute 1.5%. </li> <li>Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. </li> <li>Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. </li> <li>Life assurance - four times your annual salary and critical illness cover.</li> <li>Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.</li></ul>Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Buckley, Lead Manager at <a href="mailto:Michael.Buckley@thamesreach.org.uk" target="_blank">Michael.Buckley@thamesreach.org.uk</a> Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974. Job Profile Location New Cross - London

Support Worker - Intensive Housing and support service

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections and Energy Performance Certificates</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors' invoices once funds have been received from the landlord</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

About Euc We're making good health last a lifetime More than 1 billion people globally live with obesity, a significant leading indicator of many preventable chronic diseases such as diabetes and heart disease. Eucalyptus is the company behind Juniper, one of the world's largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times. Since launching, we've grown fast to support millions of patients. In the last 12 months: <ul><li>We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.</li><li>Globally, we grew revenue by &gt;120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.</li></ul>What's next? In 2025, we are charting the path to support hundreds of thousands of patients while launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem. We're building the world's largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter. If that gets you excited, let's talk! About The Role As Community Manager, you'll own Juniper's private community - bringing our community strategy to life and leading projects that build connection, engagement, and long-term value. You're a doer who thrives in a high-ownership environment - from building authentic relationships to shaping the systems, content, and initiatives that keep the community supportive and energised. Working with our Nutrition Coaches and Moderators, you'll launch impactful initiatives, solve challenges, and continually refine how the community runs. This is a hands-on role for someone who blends creativity with structure - proactive, data-minded, and driven by impact. You're passionate about improving health and building a community that inspires progress and belonging. What You'll Be Doing <ul><li>Own and evolve the community experience: Take full ownership of Juniper's private community - from content and engagement to the systems that keep it running smoothly.</li><li>Turn strategy into action: Bring the community vision to life through initiatives, content, and experiences that deepen connection, build trust, and drive retention.</li><li>Lead the content rhythm: Plan and deliver a dynamic mix of posts, prompts, and conversations that tap into what members are talking about - blending education, motivation, and inspiration to keep the community alive and engaging.</li><li>Design and deliver initiatives: Drive participation, foster accountability, and celebrate success at scale - whether that's a week-long challenge, an IRL meet-up series, or a program designed to drive long-term engagement and retention.</li><li>Measure, learn, and act: Track engagement, sentiment, and community health metrics to understand what's working - and spot opportunities to improve. Identify emerging themes, engagement gaps, or process challenges early, and take proactive steps to keep the community evolving and thriving.</li><li>Build scalable systems: Design and refine efficient workflows for content, moderation, and reporting that help the team work smarter as the community grows.</li><li>Treat community like a product: Collect feedback, test ideas, and iterate on systems and content to keep improving how we show up.</li></ul>Who You Are <ul><li>Experienced: You've spent 3-4+ years managing online communities, ideally in the health, wellness, or lifestyle space. You know how to spark genuine connection at scale (bonus points if you've led teams to do it, too).</li><li>A strategic doer: You can zoom out to design systems and strategy, then zoom in to execute - running experiments and delivering measurable results.</li><li>Proactive and self-led: You anticipate challenges, spot opportunities, and move ideas into action without waiting for direction.</li><li>Content-savvy and data-minded: You know how to create content that connects, manage a strong editorial rhythm, and use data to iterate and elevate your approach.</li><li>A natural communicator: You write and speak with warmth and clarity, and know how to adapt your tone and style across different channels.</li><li>Structured and systems-minded: You bring clarity, consistency, and efficiency to how content, moderation, and community operations run.</li><li>Curious and fast-moving: You love to test, learn, and scale what works - keeping things fresh, relevant, and responsive to what members need.</li><li>Empathetic and mission-driven: You care deeply about improving people's health, ending stigma around medicated weight loss, and creating spaces where members feel seen, supported, and proud of their progress.</li><li>Thrive in fast-paced environments: You excel in high-ownership settings where collaboration, accountability, and momentum go hand in hand.</li></ul>So, why join Eucalyptus? <ul><li>Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly to deliver high-quality outcomes faster than anyone else. Helping impact patients' lives for the better from the moment you join Euc.</li><li>You'll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget &amp; leave help ensure you have the support you need to level up. We're committed to helping every Eucalypt reach their full potential.</li><li>You'll work with others who are incredibly passionate about what they do - Our talent bar is high, and our work ethic is strong. You'll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.</li><li>We also offer a range of benefits including<ul><li>Your own stake in the business with our employee options program</li><li>Newly opened HQ in vibrant Old Street, designed for focus and collaboration</li><li>A flexible hybrid setup: 3 days a week in our Old Street office</li><li>A monthly wellness allowance, for you to spend on whatever wellness means to you</li><li>A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself</li><li>25 days holiday + bank holidays with an enhanced parental leave policy</li><li>A fun office with regular socials including after-school sport, clubs, cycle kick-offs, and seasonal parties. We had our winter social in Paris last year! FR</li><li>Your own MacBook and more!</li></ul></li><li>Want to hear more about what it's like to work at Eucalyptus? Hear from our team here or check us out on Instagram @eucalyptus.health</li></ul>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Service Charge Officer Location: Ealing - London Salary: £34,800 - £36,631 Type: Fixed Term Contract - 12 months Hours: 35 hours per week - Monday toFriday DBS Level: Basic Are you an expert in service chargesand leasehold management? Join A2Dominion's innovative ServiceCharge Action and Resolution Team (SCART) and help transform how we manageand communicate service charges to our residents. This is a unique opportunityto apply your specialist knowledge in a role that's driving real change acrossour leasehold portfolio. As a Service Charge Officer, you'll be at theforefront of improving transparency and accuracy in service charge delivery.You'll review accounts, produce clear commentaries, and resolve complex queriesfrom residents and stakeholders. Your leasehold expertise will be key toensuring compliance, financial clarity, and customer satisfaction. Key Responsibilities * Respond to service charge queries with clarity and professionalism. * Collaborate with internal teams to produce accurate service charge estimates, in-year accounts, and year-end reconciliations. * Maintain detailed records of customer contact and service charge actions. * Challenge and support contractors and colleagues to uphold service standards. * Stay up to date with leasehold legislation, building safety, and service charge regulations. * Represent A2Dominion at meetings, hearings, and forums. More about you: * Educated to GCSE level or equivalent in Maths and English (Grades A*- C) * Professional qualification (or working towards) such as RICS (Royal Institution of Chartered Surveyors), ARLA Property mark, TPI (The Property Institute (Formerly IRPM)), or CIH (Chartered Institute of Housing). * Extensive experience of legal aspects of leasehold law and regulations, including sections 20 and 20b and ideally practical experience of preparing and representing cases at Tribunal (FTT and upper Tribunal) and court * Extensive service charge experience * Working knowledge of Landlord and Tenant Acts, Statutory Instruments and Regulations. * Good understanding of leasehold block management in the private sector and working with managing agents both directly employed and appointed by superior landlords * Excellent communication and stakeholder engagement skills. * Ability to work under pressure and meet deadlines. * Practical knowledge of building safety in leasehold settings. * Strong data and performance management skills About us AtA2Dominion, we're more than a housing provider. We're a not-for-profitorganisation with a clear social purpose: to create homes and communitiespeople love to live in. With over 38,000 homes across London and the SouthEast, we reinvest our profits into building more affordable homes anddelivering services that make a real difference. We're a G15 housingassociation with a strong social purpose. Choosingus is easy As anemployee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer awide range of staff benefits. For this role, these include * 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service * Up to 8% contributory pension * Flexible working * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity&amp; Inclusion We're proudto be a Disability Confident Employer and welcome applications from people ofall backgrounds. Our recruitment process is inclusive and accessible, and weguarantee an interview to disabled applicants who meet the minimum criteria.Reasonable adjustments are available throughout the process - just contact ourResourcing Team at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> We know somepeople hesitate to apply if they don't meet every requirement. If that's you,we encourage you to apply if your skills and experience align - please get intouch with us to talk it through. AtA2Dominion, we value diversity, embrace flexibility, and are a family-friendlyemployer. Everyone belongs here. Join us and help make a lasting difference inthe lives of our customers. Thisvacancy is being managed by Becci Zapala. The rolecloses on Friday 21 November 2025. We reserve the right to close early uponappointment of the right candidate.

Service Charge Officer

Salary circa £25, 539 per annum plus flexible benefits of up to £1,840 per annum Woking (Hybrid) Closing on 01/12/2025 at 23:59 Enhanced DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Are you passionate about empowering individuals to live independently within Extra Care housing? Do you thrive in a customer-focused environment where collaboration and compassion are the core of everything you do? We're looking for a proactive, empathetic, and dedicated Independent Support Officer to join our Living Well Team. As an Independent Support Officer, you'll play a vital role in the day-to-day running of our Extra Care scheme, supporting residents to live independently and confidently in their own homes. You'll be a welcoming presence for day center guests and be a reliable point of contact for tenants, helping to create a warm, inclusive, and well-organised environment. Your responsibilities will include: <ul><li>Providing responsive support to residents, helping with queries and signposting to relevant services and partners.</li><li>Managing practical tasks such as taking payments, booking transport, making appointments, and handling deliveries.</li><li>Carrying out essential administrative duties, including answering phones and handsets, maintaining records, and assisting with general office operations.</li><li>Supporting the smooth running of communal areas including the café, lounge, dining room, and associated activities.</li><li>Serving daily lunches and organising special events</li><li>Creating a welcoming atmosphere for all visitors and ensuring the building remains a safe and friendly space</li><li>Support the service of daily lunches and help coordinate special events and activities.</li><li>Take responsibility for building health and safety, including fire safety procedures and reporting maintenance issues.</li><li>Ensure case notes are consistently accurate and up to date using internal systems, while also supporting a range of housing management responsibilities.</li></ul>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. DBS Check Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. English Language Requirement The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team. Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Who to contact for informal discussion: For an informal discussion about the role, please contact Hannah Andrews, Independent Living Team Leader on 01483749325 or email <a href="mailto:Hannah.andrews@woking.gov.uk" target="_blank">Hannah.andrews@woking.gov.uk</a> Closing Date: Monday 1 December 2025 @ 23.59 Interview Dates: 8 - 9 December 2025 How to apply Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

Independent Living support Officer

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

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