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As a social work qualified and SWE registered independent reviewing officer you will undertake Looked After Children statutory case reviews and develop and maintain a monitoring system for the review process to ensure that statutory obligations and Directorate procedures are met and followed. You must have significant post qualification statutory experience of providing social work supervision and support. Duties will include: <ul> <li>Undertaking Looked After Children Statutory Case reviews, ensuring that the statutory and regulatory requirements of the Independent Reviewing Service is effectively delivered and managed.</li> <li>Ensuring that young people are enabled to express their views in appropriate settings</li> <li>Ensuring the development of high quality practice for reviewing that meets national and locally set performance targets</li> <li>Monitoring the quality and progress of child protection and care plans and challenging practice that does not meet required national and local standards using the appropriate monitoring and escalation protocols</li> <li>Attending regular team meetings, contributing to service development, attending supervision and taking responsibility for professional development</li> <li>Contributing to staff training in respect of child protection and looked after children processes</li> <li>Contributing to policy making and producing procedures for the service</li> <li>Contributing to a programme of regular auditing as required</li> </ul>Some of out city visits are required which may mean working out of hours. Further information: <a href="mailto:Victoria.Hylton-Hall@sheffield.gov.uk" target="_blank">Victoria.Hylton-Hall@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Independent reviewing officer

Housing Support Assistant Harrogate Young Peoples Pathway Foundation Harrogate and surrounding areas Real Living Wage £25,879 per annum pro rata Part Time 24 hours per week Permanent REF: INS1075318 Passion meets purpose! Become a Housing Support Assistant and help young individuals build brighter futures. As a Housing Support Assistant, you will play a vital role in supporting our team of Housing Support Workers who manage a caseload of clients. Your responsibilities will involve building rapport and relationships with our clients to address their individual needs, promote independence, and facilitate their successful transition to independent living. This is a hostel-based role which will include evening, nights (i.e., sleep shifts), weekend and bank holiday working on a rota basis. If you have: <ul> <li>Strong commitment to supporting young people facing homelessness</li> <li>Excellent interpersonal and communication skills</li> <li>Empathy and the ability to build trust and rapport with vulnerable individuals</li> <li>Flexibility to work evening, night, weekend, and bank holiday shifts as required</li> <li>Ability to work effectively as part of a team</li> <li>An understanding of the challenges and issues faced by young people experiencing homelessness</li></ul>Then we think this role would be great for you! We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need! What's in it for you? We're committed to providing an environment in which you can be yourself and thrive. As a valued member of our team, you can expect the following benefits: <ul> <li>Commitment to flexible working</li> <li>25 days annual leave plus bank holidays, rising to 30 days</li> <li>Many learning and career development opportunities, with paid and tailored training</li> <li>Free Employee Assistance Programme 24/7 including access to counselling and GP services</li> <li>Employer contributory pension scheme</li> <li>Good maternity, paternity, and adoption benefits</li> <li>Care workers discounts</li> <li>Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.</li> <li>Health and wellbeing opportunities</li> <li>Cycle to Work Scheme</li> <li>Access to Corporate Health Plan</li></ul>We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward. As an organisation we believe people can only be at their best and thrive when they can be their authentic self! For an informal chat about the role please contact Beth Grindrod, Team Leader via email <a href="mailto:beth.grindrod@foundationuk.org" target="_blank">beth.grindrod@foundationuk.org</a> or phone 07525 910821 We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate. Good Luck! Closing Date: 16-Feb-2025 Provisional Interview Date: 26-Feb-2025

Housing Support Assistant

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting.</li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Croydon Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Join Our Team as a Recovery Coordinator - Make a Difference within Walsall We're excited to offer an opportunity for a resillient and dedicated Recovery Coordinator to join our Walsall team. In this role, you'll work as part of a multi-disciplinary team, engaging with people in the community who are facing complex challenges, including substance use, mental health issues, and rough sleeping. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. Location: Walsall Full Time Hours: 37.5 per week Full Time Salary Range: £27,449.53 - £31,529.41 (pro rata for part time hours) Contract Type: Fixed term for 13 months Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm</li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for first 5 years' service </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 4/2/2025 Closing Date 23/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Anne Brunozzi | <a href="mailto:anne.brunozzi@cgl.org.uk" target="_blank">anne.brunozzi@cgl.org.uk</a> | 07976161749 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Location: London Salary: £35,000 per annum Working Arrangement: Hybrid working availableKey Responsibilities<ul><li>The main purpose of the role is to undertake a range of income collection duties relating to rent and service charge income; to provide a coordinated, flexible, and effective income collection service.</li><li>You will be responsible for achieving and maintaining lowest possible levels of current rent and former tenancy arrears and ensure we maximise income recovery. You will be guided by the Income Manager and work with the housing management team to ensure delivery of the arrears' targets.</li></ul>About You<ul><li>Understanding of the legal framework for housing and Pre-action Protocols.&nbsp;</li><li>Demonstrable knowledge and understanding of welfare benefits, specifically Universal Credit and Housing Benefits.&nbsp;</li><li>Minimum of 2 years’ experience working in rent income collection for a housing association or local authority.</li></ul>What We Offer<ul><li>Flexible hybrid working arrangements.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for professional development and career progression.</li></ul>How to ApplyIf you are passionate about making a difference in the housing sector, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Income Officer

<ul><li>Function: Asset Management</li><li>Seniority: Manager</li><li>Salary: £45,000 (per-annum)</li><li>Reference: DW49</li><li>Location: Sheffield</li><li>Type: Permanent</li><li>Closing Date: 28-03-2025</li></ul> Greenacre are pleased to be supporting a social housing organisation, based in Sheffield with their recruitment of an Asset Reinvestment Manager.Our client is vibrant, forward thinking housing association with ambitious plans. Through their plans, reporting and operational activity, they seek to earn and sustain the trust of key stakeholders including their customers, colleagues, statutory and voluntary partners, suppliers, lenders and others.Our client’s aim is to be a great place to work and somewhere colleagues will tell you about the practices that they engage in to develop people to the best they can be.The ideal candidate will have experience in the design, procurement and administration of effective and legally compliant planned works, major works and cyclical maintenance projects.What will you do in the role?<ul><li>Be the responsible person for the operational delivery of the organisation’s asset investment plans, including capital and major works and decarbonisation initiatives, procuring and managing delivery contracts within budget.</li><li>Build and maintain productive internal and external partnerships with contractors, professional bodies, local authorities, and agencies to enhance service delivery.</li><li>Support the embedding of tenant feedback in all aspects of the service, ensuring tenant perspectives drive continuous improvement and positively influence service delivery. Ensure appropriate statutory consultation takes place in relation to asset investment.</li><li>Support the organization’s approach to health, safety, and regulatory compliance for assets, upholding all landlord obligations and associated standards.</li><li>Ensure there are controls in place to maintain robust data management systems related to asset life cycles and stock condition to support strategic planning. Utilise asset and customer data to improve satisfaction and outcomes for customers.</li><li>Lead, develop, and support an effective team, ensuring high performance through regular reviews, goal setting, and training aligned with organizational priorities.</li><li>Manage recruitment, employee development, performance, and health and safety within the team, fostering a culture of continuous improvement and accountability.</li><li>Contribute to the strategic direction, business planning, and long-term goals of Arches, supporting high standards of performance and value for money organisation wide.</li><li>Support the Head of Asset Management in ensuring all asset risks are identified, monitored, and mitigated in line with the Risk Management Policy.</li></ul>Skills and experience<ul><li>Professional/technical qualification in Surveying, Building Maintenance or Construction and/or suitable relatable working experience</li><li>Experience of operational management and delivery of capital and major works programmes within a relevant organisation.</li><li>Knowledge of JCT and NEC construction contractual frameworks.</li><li>Experience of delivering improvement programmes that are compliant with relevant statutory and regulatory requirements, including relevant health and safety, building control and CDM regulations.</li><li>A proven track record of building and maintaining relationships partnerships with key stakeholders.</li><li>Experience of procuring and implementing capital and major repairs delivery contracts, including through open market tendering and through procurement frameworks.</li></ul>To discuss this role in more depth,&nbsp; contact Dean Wylie on 07715 658148 or click the apply now button.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. &nbsp;

Asset Reinvestment Manager

<ul><li>Function: Asset Management</li><li>Seniority: Manager</li><li>Salary: £53,000 (per-annum)</li><li>Reference: DW33</li><li>Location: Cambridgeshire</li><li>Type: Permanent</li><li>Closing Date: 28-02-2025</li></ul>Greenacre are pleased to be supporting a social housing organisation based in Cambridgeshire with their recruitment of a repairs contract manager.Our client’s main focus is to provide great value, low cost homes for the people of Greater Cambridge and delivering the best possible customer service. They are also fully focused on delivering new build homes and continually investing in customers current properties.What will you do in the role?<ul><li>Ensuring sustained performance across all repairs, maintenance and investment functions.</li><li>Promote a customer and performance focused culture.</li><li>Accountable for the setting and delivery of budgets relevant to repairs, maintenance and investment works, including the delivery of any agreed cost savings.</li><li>Ensuring all of the society’s assets and resources are used efficiently and effectively.</li><li>Focusing on value for money in key relationships with the Society’s contractors and suppliers.</li><li>Encouraging and promoting cross functional working between all teams across the Society.</li><li>Responsible for all property and customer health and safety.</li><li>Focus on investment programmes leading investment programmes, including major component renewals and other maintenance schemes.</li><li>Contract management leading on the contract management responsibilities for all repairs, maintenance and investment works.</li><li>Customer services ensuring all repairs, maintenance and investment services are delivered in line with the agreed customer service standards.</li></ul>Experience And Skills Required<ul><li>Property degree, or training/experience to this qualification or equivalent property qualification (ie RICS/ CIOB).</li><li>Technical knowledge and understanding of property surveying and building construction.</li><li>Experience and knowledge of contract management and construction.</li><li>Health and Safety Awareness and knowledge of property-related legislation.</li><li>Practical knowledge and understanding of setting up technical specifications for tendering contracts.</li><li>Supervision of contractors on building works.</li><li>Procurement and contract management.</li><li>Has excellent communication, influencing and negotiation skills.</li><li>Has excellent written, numerical and verbal skills, ability to think strategically and solve complex problems.</li></ul>To discuss this role in more depth, please contact Dean Wylie on 07715 658148 or click the apply now button&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Repairs Contract Manager

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Birmingham, Hong Kong, Leeds, Limassol, Liverpool, London, Manchester, Monaco, Newcastle, Piraeus and Singapore. With more than 1000 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services. Job role: Learning and Development Advisor Hours: Monday to Friday, 09:00 - 17:00 (35 hours per week) Hill Dickinson are proud to be named as a Top Ten Employer for Working Families 2024 and so, we are happy to consider flexible working opportunities to help you balance your work and home life. Team: Learning and Development Location: Liverpool Benefits: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people. Here are some examples of what we offer: <ul><li>Annual leave starting at 25 days</li><li>Birthday privilege day and Christmas shutdown</li><li>Holiday buy, sell and carryover scheme</li><li>2 charity volunteering or pro bono days</li><li>Optional private medical insurance via BUPA</li><li>Annual fitness allowance</li><li>Flexible pension scheme</li><li>ISA saving scheme and independent financial advice</li><li>Electric or hybrid vehicle lease scheme </li><li>Medicash </li><li>EAP with access to counselling</li><li>Enhanced family leave policies</li><li>Access to 10 days fully subsidised emergency or back-up care per year</li><li>Life assurance</li><li>Group income protection </li><li>Annual travel season ticket loan</li><li>Hybrid working and dress for your day policy</li><li>Bespoke training and development opportunities</li><li>Financial contribution towards home working equipment</li></ul>Role overview Introduction to the role: The role of the L&amp;D advisor is critical to the success of the team and is responsible for ensuring that the team can continue deliver its ambitious programme of learning to colleagues across the firm This role requires candidates to have a good understanding of the learning and development cycle, with significant involvement in all aspects. Introduction to the team: The team is responsible for delivering a wide range of behavioural, career development, leadership and IT based learning across our fee earning and central services business groups, both nationally and internationally. We act as a group of specialist advisors and guides to individuals and teams across the firm on matters relating to personal and professional development. User experience is very important to us as a team, and we aim to provide a consistently outstanding service to our colleagues. The L&amp;D Team form part of the wider HR&amp;D Team, who support the Firm with a wide number of specialisms including HR Operations, Recruitment, Equality &amp; Diversity and Early Careers The role will require the successful candidate work closely with the wider HR team to successfully deliver interlinked projects and initiatives. Key responsibilities: <ul><li>Support new hires through the onboarding process by ensuring that relevant learning is allocated and booked, progress is monitored, reports are produced and action taken based on data.</li><li>Take ownership of the Maintenance and management of content on internal intranet sites that relate to L&amp;D, working with the L&amp;D team to agree actions taken and making proactive suggestions for improvements.</li><li>Act as an initial point of contact for queries and enquiries received into the L&amp;D team, resolving where possible at first point of contact.</li><li>Act as a point of contact for participants before, during and after learning events/programmes. Including following up on non-attendance at events.</li><li>Develop, design and manage annual training plans in collaboration with our legal and central services teams across the firm, to ensure efficient delivery of learning opportunities to colleagues.</li><li>Assist with accurate learning needs assessment, including sourcing appropriate solutions.</li><li>Proactively collaborate and communicate effectively with colleagues across the full HR&amp;D team to ensure cross team projects and priorities are supported, co-ordinated and delivered effectively.</li><li>Produce and use data to inform actions that support the full L&amp;D cycle from planning through to evaluation in relation to learning programmes, leadership development and online learning. Using trends analysis to inform decision making.</li><li>Monitor budgets month to month with PSL's and training reps, processing invoices and supporting with bookings where required.</li><li>Assist in planning and tracking central L&amp;D spend.</li><li>Proactive use of HR people systems to support the L&amp;D function. </li><li>Effective use of excel to produce meaningful summary reports efficiently and accurately.</li><li>Work with all aspect of learning management systems including advanced system features and have a deep understanding of the relationship between actions taken in the system and impacts on end users. </li></ul>What are we looking for: Important criteria: <ul><li>Proactive, service orientated and focused on the needs of internal clients, including the wider HR&amp;D team.</li><li>Able to communicate confidently and clearly with all stakeholders inside and outside of the L&amp;D team to build credibility and trust.</li><li>Able to pro-actively prioritise work effectively and logically to ensure efficiency.</li><li>Able to work effectively at pace under pressure and deal with changing priorities and demands, making proactive decisions about priority or focus areas.</li><li>Ability to travel to different office locations frequently </li></ul>It would be beneficial for you to have some of the following: <ul><li>Resourceful and able to solve problems, with demonstrable attention to accuracy and detail.</li><li>Effective decision-making skills in relation to learning co-ordination and budget management.</li><li>Willing to ask questions to clarify understanding for self and others.</li><li>Ambitious to develop towards delivering some standard elements of the L&amp;D offer.</li></ul>If you don't meet all of the criteria above but feel that you could add real value to Hill Dickinson, we encourage you to apply and if successful, we can help you develop along the way. Equality, Diversity and Inclusion Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief. We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths. Hill Dickinson is an equal opportunities employer. All applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background and from all routes to qualification, with both the SRA and CILEx. Disability Support We are a Disability Confident employer, which means if there is anything that we can do to make your visit easier, so you are able to perform at your best, please let us know. You can contact the HR team at <a href="mailto:hrteam@hilldickinson.com" target="_blank">hrteam@hilldickinson.com</a> should you require any adjustments to the application or interview process. Values Trust - Respect - Innovation - Collaboration At Hill Dickinson, we welcome applications from individuals that are looking to return to the law as well as all routes to qualification, with both the SRA and CILEx. All successful candidates will be subject to our standard pre-employment screening, including a basic criminal record check via Disclosure and Barring Service. Any offer of employment made is conditional upon completion of all checks. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Learning and Development Advisor

Job summary Please note that a full UK Driving Licence is a requirement for this post. Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment! An exciting opportunity has arisen for a compassionate, enthusiastic, motivated, hardworking individual, with a mental health or Learning disability nursing, occupational therapy or social work professional background to join the Homeless Mental Health service. Providing engagement, assessment, support &amp; access to treatment services for people who are homeless, the role requires some street outreach to people rough sleeping, alongside the Council housing outreach teams. This can involve significant walking, working in inclement weather, and often in challenging environments and potentially occasional limited out of hours working (6am start). Applicants must be prepared to undertake required duties as part of the HMHS. The service has just been granted approval to expand in a phased approach across the wider county districts of Leicestershire &amp; Rutland. Commencing this year with Charnwood district &amp; street outreach to people rough sleeping across the counties of Leicestershire and Rutland. Operating from various locations and some home working. The core working pattern is Monday to Friday 8.30am to 4.30pm. Work may dictate some occasional out of hours working (enhancements paid). Main duties of the job The team is an active partner within the wider multi-agency statutory &amp; voluntary sector homeless services within Leicester City, and as such the successful applicant would be expected to help facilitate this partnership, as well as assisting to develop the service and similar partnerships across the wider counties of Leicestershire &amp; Rutland. As the service develops across these districts the work will be allocated around existing staff locations to reduce mileage and travel time, however on occasion cover may be required for colleagues in other areas Candidates will need to demonstrate an ability to provide care for people presenting with mental health difficulties within a variety of settings including day centres, hostels &amp; temporary accommodation and general public settings (street outreach). Excellent assessment, risk management, organisational and communication skills are essential along with a good working knowledge of community care &amp; Hospital admission &amp; discharge process. The ability to use your initiative, work autonomously and manage your time effectively is required along with the ability to work as part of a team and wider multi-agency homeless services. Due to the unique role, it is recommended that applicants contact the team to discuss &amp; ensure they are aware of the requirements of the role and the specific &amp; unique working environments. Shadowing current MHPs is possible with prior arrangement. About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.About UsLeicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).All jobs will require permission to work in the UK.For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Person Specification Qualifications Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul> Experience Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul>Person Specification Qualifications Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul> Experience Essential <ul> <li>If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leicestershire Partnership NHS Trust Address OSL House,East Link, Meridian Business Park ,Leicester,LE19 1XU Leicester Leicestershire LE19 1XU Employer's website

Mental Health Practitioner - Homeless Service

The Vacancy Are you looking for a challenge where you are able to support the team to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team at our Day Centre to support clients who are homeless or are in unstable accommodation. You will love helping others, including clients and the staff team. Your positive attitude towards everyday tasks and towards others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations with support from the staff team. MAIN RESPONSIBILITIES <ul> <li>Provide a welcoming environment for rough sleepers and those facing homelessness or who are living in unstable accommodation</li> <li>Provide sound knowledge of local services; signpost and refer clients as their needs are identified</li> <li>Have a sound working knowledge of professional safeguarding responsibilities, raise any concerns with the day centre team without delay</li> <li>Maintain the day centre's daily facilities including laundry and cleaning and gardening</li> <li>Provide practical support to clients in the Hub accommodation, including preparing rooms and welfare packs</li> <li>Provide 1-1 support for those in accommodation within the vicinity, including daily welfare checks, and respond to issues appropriately and efficiently</li> <li>Carry out health and safety checks of the building, and associated tasks such as fire alarm testing</li> <li>Manage difficult situations with clients, ensuring that they feel listened too at all times</li> <li>Any other reasonable duties required in the interests of the organisation</li> <li>Assist local authority and partners to engage with isolated hard to engage client,</li> <li>Practice in a non-discriminative and person centred approach,</li> <li>Have an understanding of the 'blue light principles' and how this approach benefits or clients.</li> <li>Managing conflict and being resilient to high emotions.</li> <li>Recognising physiological needs.</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Housing Officer (CAS3) Salary: £27,540 per year Hours: full-time 37.5 hours per week Contract type:Permanent Location: Bath (Travel across Bath, North Somerset and Somerset will be required) Additional information: <ul><li>On-call (1 in 4 weeks), £100/week when on-call</li><li>Large amounts of travel will be a key requirement for this role.</li></ul>The Role: Working within a new and exciting service to provide temporary accommodation and support to those leaving prison who would otherwise be homeless. The role will involve managing a caseload of clients across properties in Bath, North Somerset and Somerset. Engaging with people on probation who have left prison, to support them to access and manage their temporary accommodation and move-on successfully. Responsibilities include: <ul><li>Induct new clients into their accommodation and the service, setting clear expectations.</li><li>Any other tasks and activities that reasonably related to managing the properties and supporting the clients</li><li>Pro-actively identify and resolve all property related issues efficiently, in conjunction with the property manager and/or the maintenance and facilities team.</li><li>Performing all necessary functions to manage property check-ins and check-outs, including preparing accommodation for occupation, to prescribed timescales.</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work</li></ul><ul><li>Able to work alone unsupervised.</li><li>Experience in the supported housing sector, ideally having worked with people on probation.</li><li>Willingness to work flexibly until 8pm, as needed, to support new arrivals into properties.</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about XXXX role, please get in touch with the Team on <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Housing Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Housing Support Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Travelling around Northamptonshire is a large part of this role to so having a full UK driving licence is desirable as you will be expected to be flexible in meeting with our services users in mutual spaces where they may feel more comfortable. Where: Northamptonshire, County wide Full Time Hours: 37.5 per week Full time Salary Range: £27,449.53 - £31,529.41 Dependent on experience, pro rata for part time hours Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting individuals at risk of losing tenancies.</li><li>Work closely with the local authority, Health &amp; Social care sector, partners and any provision linked to preventing Homelessness and improve joint working</li><li>Provide wrap around support in emergency/temporary/supported accommodations across Northamptonshire</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising with each years' service "Capped at 30 days" allocated pro rata </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, free eye test vouchers etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer-a-Friend Scheme </li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 6/3/2025 Closing Date 23/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ranjit Kaur | <a href="mailto:Ranjit.Kaur@cgl.org.uk" target="_blank">Ranjit.Kaur@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator - Housing Support

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Join Our Team as a Recovery Coordinator - Make a Difference within Reading We're excited to offer an opportunity for a resillient and dedicated Recovery Coordinator to join our Reading team. In this role, you'll work as part of a multi-disciplinary team, engaging with people in the community who are facing complex challenges, including substance use, mental health issues, and rough sleeping. Our Reading service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Full Time Hours: 37.5 per week Full Time Salary Range: £27,449.53 - £31,529.41 (pro rata for part time hours) Where: Reading Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm</li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for first 5 years' service </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 16/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tammie Heath | <a href="mailto:tammie.heath@cgl.org.uk" target="_blank">tammie.heath@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

TRUSTS AND FOUNDATIONS MANAGER £40,000 per annum full time (35 hours per week) or pro rata part time (e.g. £32,000 actual if 28 hours per week) Choose from 28 - 35 hours per week. Flexible working considered. Permanent ABOUT US Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People is an independent charity that relies on donations. THE IMPACT YOU WILL HAVE The generous support from charitable trusts and foundations, livery companies and lotteries help Missing People to be a lifeline when someone disappears. The team raise vital funds - between £600k-£950k annually - with scope for further growth. As the Trusts and Foundations Manager, the funds you raise will enable us to be a lifeline. There for children and adults in crisis who are missing or thinking of leaving home, and families waiting desperately for news. The people we support continue to be hit hard by the cost of living crisis. Our Helpline staff have heard from people struggling with anxiety, debt and increased mental health challenges, who feel their only option is to disappear. Others are fleeing difficult situations at home or in care, such as abuse and exploitation. Are you ready to bring your passion, tenacity and experience of leading and delivering a trusts and foundations programme to ensure that missing people and their loved ones are supported and safeguarded? ABOUT YOU You will need to have experience of: <ul><li>Securing large (£30,000 - £100,000+) grants and exceeding fundraising targets;</li><li>Leading and delivering a trusts and foundations programme;</li><li>High quality reporting to funders;</li><li>Managing people;</li></ul>You will also need: <ul><li>Ability to generate quality output at speed and to deadline;</li><li>Knowledge of charity sector with sound understanding of trends made by trusts, foundations and emerging funding streams;</li><li>Excellent written and verbal communication skills for drafting compelling bids, cases for support, reports and briefings;</li></ul>Please find attached detailed job description and person specification, a letter from the line manager and a summary of Missing People's Achievements 2024. WHY WORK FOR MISSING PEOPLE? Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It's a place where people are encouraged to 'let fly' so you can 'make things happen'. We know you're more than just a job title, and 'be human' is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles. How to Apply Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role. Closing date: 11:59 on 10/02/2025 Interviews: 19 &amp; 20 February 2025 Start: ASAP

Trusts and Foundations Manager

The Vacancy In our Housing Officer role, you'll be responsible for providing a high-level housing service for our customers across Grimsby and surrounding areas. You'll ensure that our customers always receive an excellent service. You'll be working with our customers, engaging them and providing opportunities to be involved in their neighbourhoods, ultimately aiming to make a positive difference to the quality of life for people and communities. Location: Grimsby and surrounding areas with a minimum of 1 day p/week in one of our offices. Salary: Up to £37,785.59 per annum Contract: Permanent Your week: 36.25 hours per week (Monday to Friday 9.00am to 17.15pm) Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Lead, manage and review complaints of anti-social behaviour, race and hate crime incidents and hoarding - working alongside the Tenancy Enforcement Team and ASB specialists.</li> <li>Ensure that potential safeguarding issues (including tenants who have suffered domestic abuse) involving both adults and children are identified and managed in partnership with other agencies.</li> <li>Manage all tenancies in accordance with our policies and procedures, completing new tenant visits to ensure the tenant has moved in and is complying with the terms of their tenancy. Where required, engage with our Tenancy Enforcement Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li> <li>Help to identify and support local initiatives which add social value; encouraging community cohesion and working in partnership with our Customer Service team to help customers to develop skills to gain training, education and employment.</li></ul>Your toolkit for success To thrive in our Housing Officer role, you'll need: <ul> <li>A strong knowledge of Housing Law, and a background of dealing with anti-social behaviour cases, legislation and legal processes. </li> <li>To have previous experience of preparing legal paperwork, engaging with legal practitioners and attending court hearings.</li> <li>Good digital skills across Microsoft packages.</li> <li>A full driving licence and access to a vehicle is essential to be able to perform your duties in this role.</li></ul>Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves: Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. ️Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working at Amplius <ul> <li>28 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more</li> <li>Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary</li> <li>Paid professional subscription for membership fees relating to your role</li> <li>Employee Assistance Programme offering free wellbeing tools, free flu jabs and more</li> <li>Health cash plan giving cash back for everyday health checks such as optical and dental</li> <li>Cycle to Work and Electric Car Lease schemes</li> <li>High street, holiday and gym membership discounts</li> <li>Plus lots more once you join!</li></ul>The important stuff We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Job Introduction Are you passionate about making a real difference in people's lives? Join Notting Hill Genesis as a Housing Officer, where no two days are the same, and where you'll be at the heart of ensuring our residents feel safe, supported, and valued in their homes. What you'll do As a Housing Officer, you'll play a vital role in enhancing our residents' overall experience of living in one of our homes. You'll foster a strong local presence, ensuring residents know you by name, by being readily available and proactive. <ul><li>Main Point of Contact: As a Housing Officer, you will be one of the primary points of contact for residents on your patch. You'll handle day-to-day resident inquiries while working alongside building managers and specialist teams like the repairs hub and customer experience team to ensure communal and estate-wide matters are managed.</li><li>Autonomy and Planning: You will have the freedom to plan your own week, managing site inspections, meeting contractors, and carrying out annual resident check-ins to ensure any issues are addressed.</li><li>Problem Solving: In this reactive role, you'll need to be adaptable-managing your daily tasks while responding to urgent matters like emergency repairs, ensuring residents feel their concerns are prioritized.</li><li>Supporting Residents: You'll be involved in safeguarding situations, supporting vulnerable residents dealing with issues such as addiction, mental health, or abuse. We're looking for someone who genuinely cares about the welfare of residents and can ensure positive outcomes.</li><li>Collaboration and Office Work: You'll be on your patch at least two days a week, with the remaining time spent in the office collaborating with colleagues to deliver the best services possible.</li></ul>Please note this role will be based both in the community - visiting the properties that you manage, and in office. Why it's rewarding <ul><li>You'll directly impact the satisfaction and well-being of residents.</li><li>Every day offers new challenges that require problem-solving and people skills.</li><li>You'll work closely with residents to create positive living environments.</li></ul>The Ideal Candidate As you'll be the main point of contact for your residents, you will need to be approachable, friendly, and committed to providing a great service as well as being ready to help and provide support to your residents. Our Housing Officers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day. You'll be proactive and customer-focused with the ability to communicate effectively to multiple audiences. Essential: <ul><li>Customer service experience including developing customer relationships </li><li>Excellent communication skills </li><li>Ability to manage workload and prioritise accordingly, capable of quickly switching from one task to another </li><li>Problem-solving skills </li><li>Organisational skills </li><li>Excellent computer skills including Microsoft Word and Excel</li></ul>Desirable <ul><li>Previous housing experience</li></ul>Is it for you? <ul><li>Perfect for someone who is compassionate, proactive, and enjoys providing a face-to-face customer service. </li><li>Requires excellent communication, customer focus, and problem-solving skills.</li><li>Previous housing or community service experience is a plus but not essential.</li></ul>If you're dedicated to delivering outstanding service and improving resident experiences, this role could be the perfect fit! Career progression We have a defined progression route for our Housing Officers to work towards which outlines the expectations and requirements for each level of the roles and their progression pathways. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. NHG supports our staff in gaining their professional qualifications. What's in it for you? With us, you'll have plenty of opportunities to grow and develop your career and be part of hugely diverse workforce. Nearly 70% of our colleagues are from an ethnically diverse background, and we're also a Stonewall diversity champion and a Disability Confident employer. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Closing date is February 16th at 11:59pm Step 2: Successful candidates will be invited to a screening call Step 3: Successful candidates will be asked to complete a written assessment Step 4: Final round of interviews Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

The vacancy Permanent, Part-time Working Pattern - 21.5 hours per week over 3 days, Tuesday to Thursday We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Neighbourhood Officer to join our Neighbourhood's Team. You will contribute to sustainable communities through managing a wide range of tenancy management issues and the efficient letting of empty properties, helping to improve lives. The role holder will apply effective case management to support and signpost customers, to ensure they can sustain their tenancy. In addition, they will manage the customer's tenancy in accordance with tenancy terms, to reduce tenancy breaches and where necessary, provide tenancy warnings. To succeed you'll have a working knowledge of housing law with experience of working with challenging and vulnerable customers in a face to face customer focused environment. You will also have experience of facilitating multi-agency meetings with partners and will be comfortable working in a target driven environment. We can offer you: <ul> <li>A minimum of 28 days holiday per year (plus bank holidays).</li></ul><ul> <li>An extra day off for your Birthday</li></ul><ul> <li>A great pension scheme that's designed to suit your needs</li></ul><ul> <li>Flexible working hours and a mix of office and home working</li></ul><ul> <li>A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.</li></ul><ul> <li>Continuous training and development opportunities - let us help you reach your career goals.</li></ul><ul> <li>A supportive, award-winning office environment with a friendly team.</li></ul>If you would like to play a part in driving our business forward as a Neighbourhood Officer, we'd love to hear from you. Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too! We value our people and care about our customers. Apply now! Closing date: Friday 7th February 2025 About us We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes &amp; thriving communities by playing a part in addressing local housing need. Working together to provide safe homes and thriving communities. Benefits Great holiday allowance Pension contributions up to 12% Flexible &amp; Agile Working Health cash plan Training on the job Discounts and cashback on big brands If you want to know about more benefits, please click here. Previous Next

Neighbourhood Officer

<ul><li>Function: Asset Management</li><li>Seniority: Officer</li><li>Salary: £45,680 - £48,154 (per-annum)</li><li>Reference: MT0055</li><li>Location: London</li><li>Type: Permanent</li><li>Closing Date: 31-01-2025</li></ul> We are delighted to be supporting a West London based housing association with their recruitment of a Technical Surveyor.What will you do in the role?<ul><li>To work with contractors, consultant partners, colleagues and residents to deliver the full range of repairs, maintenance and voids services across all housing stock</li><li>Deliver repairs, maintenance and stock investment contracts</li><li>Inspect day to day repair problems as required</li><li>Undertake diagnosis of defects and repairs for void properties and prepare specifications for remedial works</li><li>Commission/procure and project manage works to void properties to the required standard</li><li>Assist in the procurement of contract management in respect of both responsive and major repairs</li><li>Provide technical support to the Building Safety Manager and Health &amp; Safety Advisor</li><li>Undertake technical audits of works undertaken by contractors and consultants</li><li>Lead, as appropriate, inspections pre-work, during work and post-completion</li><li>Manage works completed by third party specialists such as contractors/consultants</li><li>Take action to ensure any want of repair is not escalated to become claims of disrepair</li><li>Provide professional, technical surveying input to ensure any cases that result in court action are dealt with thoroughly and efficiently</li><li>Ensure all recoverable expenditure are authorised, recorded, reported and recovered where possible</li><li>Deal with property related matters including environmental health notices, repairs complaints, building related insurance claims.</li></ul>Who would excel in this role? Ideally, someone who has:<ul><li>Working knowledge or building regulations, landlord and tenant law, party wall legislation and practice and emerging trends in building law and practice, including health &amp; safety legislation</li><li>Knowledge of housing, Housing Law and the regulatory framework</li><li>Knowledge of repairs and maintenance in the context of social housing</li><li>Sound knowledge of building maintenance services including the ability to identify building defects and take appropriate remedial action</li><li>Ability to prepare cost estimates, specification and assist in the preparation of tenders and contract documents</li><li>Knowledge and understanding of the diverse lifestyles and needs of residents</li><li>Knowledge and understanding of landlord and tenants issues arising from leasehold properties</li><li>Good communication, liaison and report writing skills/Excellent organisation and record keeping skills</li><li>Ability to effectively plan workload and follow up outstanding tasks</li><li>Relevant experience in a maintenance and responsive repairs capacity</li><li>Experience of undertaking complex defects diagnoses across building types</li><li>Experience of working with residents, involving them in monitoring and shaping services</li><li>Experience of commissioning and managing contractors and consultants</li><li>Experience of contributing to budget setting and implementing quality systems</li><li>Experience of partnering with third party stakeholders and implementing a range of procurement mechanisms and processes</li><li>Experience of project managing planned maintenance and/or major works</li></ul>To find out more about this role, and for a full job description, please contact Michelle Twydell on 07395 325052/<a href="mailto:%22Zara%20Kelly%22%3Czara@greenacre-recruitment.com%3E" target="_blank">michelle@greenacre-recruitment.com</a>.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation.If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.

Technical Surveyor

<ul><li>Function: Housing Services</li><li>Seniority: Manager</li><li>Salary: £35.00 - £40.00 (per-hour)</li><li>Reference: ECHOTL</li><li>Location: Essex</li><li>Type: Temporary</li><li>Closing Date: 08-02-2025</li></ul>&nbsp;Location: EssexSalary: £35-40 per hourDuration: 6 months interimGreenacre are pleased to be supporting a social housing organisation, based in Essex, with their recruitment of a Housing Options Team Leader.You will lead and co-ordinate the day to day operational business of the Housing Options Team and it’s associated workload and ensure the team provide a cost effective value for money service to it’s community.What will you do in the role?<ul><li>Undertake day-to-day monitoring of workloads and management of the Housing Options Team</li><li>Manage, motivate and develop members of the Housing Options Team, ensuring they meet performance and customer service objectives and deal with under-performance or disciplinary matters in accordance with the council’s procedures</li><li>Manage the day to day working of the Housing Options Team to monitor that all processes and procedures for the taking of homelessness applications are followed, to ensure that the necessary enquiries and robust homelessness decisions are made in accordance to legislation and statutory guidance</li><li>Manage the day to day working of the Housing Options Team to monitor that all processes and procedures to ensure the correct allocation of social housing within the district in accordance with the Council’s allocations policy are being followed</li><li>Be responsible for the monitoring of the homelessness budget</li></ul>Who would excel in this role?<ul><li>Extensive knowledge of Homelessness legislation, code of guidance and associated case law and any relevant legislation</li><li>Knowledge of other legislation that impinges on homelessness and the allocation of social housing</li><li>Good knowledge of housing options/Choice Based Lettings schemes</li><li>Ability to lead, motivate and support team members</li></ul>To discuss this role in more depth, please phone Emma Carroll on 07736 161979.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Options Team Leader

We are looking for an experienced House Manager that will play a vital role in overseeing guest services, ensuring a seamless and memorable experience for our guests, while maintaining a safe and secure environment for both guests and staff. The ideal candidate will have a passion for luxury hospitality, excellent leadership skills, and the ability to manage all aspects of the house with a keen eye for detail. About The Stafford London Situated just off Piccadilly, in the heart of historic St James's, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theaters, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground &amp; Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. Our Benefits includes: • Annual salary package of £40,000 (this amount is inclusive of service charge) • Referral Scheme: £1000 for referring a Chef, £500 for permanent position(terms and conditions applies) • 28 days holiday with increase after 1st year of service, capped at 33 days • Private Healthcare &amp; Life Insurance • A choice of rewards and lifestyle benefits • Access to Wagestream • Training and development opportunities • Interest free season ticket loan • 50% Food and Beverage discount in our venues • Opportunity to be part of a growing team who has potential to achieve great things About the role, what will I be doing? <ul> <li>Act as an ambassador for the property, delivering world-class service to our guests while ensuring adherence to Health &amp; Safety standards and best practices.</li> <li>Oversee all guest services operations, from pre-arrival to post-departure, ensuring an impeccable guest experience.</li> <li>Be a visible presence during peak business times, interact with guests, address their needs, and promptly resolve any issues.</li> <li>Manage and monitor personalised guest service standards, ensuring all guests feel recognised and valued, particularly regular and VIP guests.</li> <li>Take ownership of the smooth operation of all departments, ensuring each shift runs seamlessly.</li> <li>Ensure compliance with all health and safety regulations, including fire marshal duties and emergency procedures.</li> <li>Develop and implement plans to increase guest satisfaction, operational efficiency, and revenue, focusing on occupancy and upselling opportunities.</li> <li>Prepare and submit statistical performance and forecast analysis reports as required.</li> <li>Cover night shifts when required to ensure continuous high standards of service</li> </ul>Who are we looking for? <ul> <li>Proven experience in a similar role within a luxury or boutique hotel setting.</li> <li>Exceptional communication skills and attention to detail.</li> <li>Excellent problem-solving and decision-making abilities, particularly in high-pressure situations.</li> <li>Knowledge of hotel management systems, such as Opera.</li> <li>Ability to work collaboratively across departments to foster a cohesive team environment.</li> <li>Flexibility to be available outside of regular hours as needed.</li> <li>First Aider &amp; experience of crisis management. </li><li>Passion for delivering exceptional guest experiences and driving customer excellence.</li><li>Enthusiasm, confidence, and adaptability in a fast-paced, luxury hospitality environment.</li><li>Organisational skills, with a flexible attitude to handle a variety of tasks.</li><li>Discretion and the ability to maintain confidentiality.</li><li>Commitment to the health, safety, and welfare of all employees and guests.</li> </ul>If that sounds like something you would enjoy doing and you are excited about our restaurant and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK.

House Manager

25th January, 2025 Job Opportunity: Resident Liaison Officer Location: Stratford, Newham, Greater London, United Kingdom Salary: £27,000 per year Job Type: Permanent, Full-Time Benefits <ul> <li>Annual Holiday: Increases after 1 year of service to a maximum of 5 additional days.</li> <li>Long Service Awards: Celebrate continuous service milestones.</li> <li>Perkbox: Access free coffees, cinema tickets, trips away, and much more.</li> <li>Volunteer Day: Paid yearly leave to support a worthy cause.</li> </ul> The Role Bring your compassionate and empathetic approach to our team as a Resident Liaison Officer. You'll act as a key contact for residents, ensuring their voices are heard, and their needs are met with care and efficiency. Responsibilities <ul> <li>Attend Resident Surgeries, supporting vulnerable individuals by reporting repairs and keeping residents and scheme managers informed on progress.</li> <li>Organise and attend consultation events and meetings as required.</li> <li>Identify resident vulnerabilities and liaise with housing officers or support services to provide appropriate assistance. Work with the Performance Team to ensure all identified vulnerabilities are accurately recorded in our systems.</li> <li>Investigate and register complaints, ensuring they are resolved efficiently and in line with company and client procedures.</li> <li>Handle MP and Councillor enquiries, ensuring timely resolutions and communicating outcomes effectively to residents and clients.</li> </ul> Requirements <ul> <li>Proven experience working with vulnerable residents, with the ability to adapt your communication style to meet individual needs.</li> <li>Prior experience in a customer service environment is essential.</li> <li>A full, clean UK driving licence is required.</li> <li>Flexibility to travel between various sites and attend evening meetings as needed.</li> </ul> Why Join Us? Be part of a team that makes a difference in residents' lives every day. Your empathy, care, and proactive approach will play a vital role in ensuring residents feel supported and heard. If this sounds like the perfect opportunity for you, don't wait-apply today!

Resident Liaison Officer

25th January, 2025 Job Opportunity: Resident Liaison Officer Location: East Anglia (Brandon, Warwickshire, United Kingdom, IP27) Salary: Competitive (per year) + Work Van Contract Type: Permanent, Full-time Why Join Us? We believe in rewarding our team members for their hard work and dedication with excellent benefits: <ul> <li>Annual Holiday: Increase with service (up to an additional 5 days).</li> <li>Long Service Awards: Recognition and rewards for key milestones.</li> <li>Perkbox Membership: Enjoy perks such as free coffee, cinema tickets, and more.</li> <li>Volunteer Day: Paid annual day to support a cause you care about.</li> </ul> About the Role We are seeking a compassionate and proactive Resident Liaison Officer to join our dedicated team in East Anglia. In this role, you will act as the vital link between our organisation and residents, providing support and resolving issues with empathy and professionalism. Key Responsibilities: <ul> <li>Resident Engagement: <ul> <li>Attend resident surgeries to assist vulnerable individuals in reporting repairs.</li> <li>Keep residents and scheme managers informed of progress on repairs and projects.</li> </ul> </li> <li>Event Organisation &amp; Meetings: <ul> <li>Organise consultation events and attend meetings as required.</li> </ul> </li> <li>Support for Vulnerable Residents: <ul> <li>Identify vulnerabilities and liaise with clients' housing officers or support services as needed.</li> <li>Work with the Performance Team to ensure vulnerabilities are accurately recorded in organisational systems.</li> </ul> </li> <li>Complaint Resolution: <ul> <li>Investigate and register complaints following company and client procedures.</li> <li>Resolve MP and Councillor enquiries efficiently, ensuring residents and clients are informed of outcomes.</li> </ul> </li> </ul> Requirements: <ul> <li>Essential Skills &amp; Experience: <ul> <li>Experience working with vulnerable residents, with an adaptable approach to meet individual needs.</li> <li>Proven background in a customer service environment.</li> </ul> </li> <li>Other Requirements: <ul> <li>Full, clean driving license.</li> <li>Flexibility to travel, work at various sites, and attend evening meetings when needed.</li> </ul> </li> </ul> About You: You are a caring and proactive individual with excellent communication skills and a passion for helping others. Your ability to empathise with residents and resolve their concerns will be key to your success in this role. Ready to Join Us? If you're excited to make a meaningful difference in the lives of residents, we'd love to hear from you. Apply today-what are you waiting for?

About the Role: Grade Level (for internal use): 10 Community Engagement Manager Role Overview: The Community Engagement Manager is responsible for fostering and managing relationships within the S&amp;P Global Commodity Insights Community. This role is key in driving engagement, building meaningful connections, and ensuring members are maximizing the value of their participation in the community. The position requires a proactive, data-driven approach to community management, utilizing digital tools and platforms to enhance member experiences and promote ongoing engagement. What's in it for you: As the Community Engagement Manager, you'll have the opportunity to shape a dynamic, high-impact digital community, driving meaningful connections, fostering industry relationships, and contributing to the long-term success of S&amp;P Global Commodity Insights platform-all while leveraging your expertise in digital engagement and industry knowledge to make a real difference. Key Responsibilities: • Build and Maintain Relationships: Develop and nurture strong, lasting relationships with community members, stakeholders, and industry influencers, ensuring engagement with the community remains active and valuable. • Understand Member Needs: Actively listen to and understand the goals, challenges, and priorities of community members. Leverage insights to deliver personalized, relevant content and engagement opportunities that align with their professional needs. • Advocate for Members: Serve as the voice of the community internally, ensuring members' feedback and concerns are communicated and addressed. Champion members' needs to other teams within S&amp;P Global to ensure value is consistently delivered. • Strategic Engagement: Continuously engage with community members through various channels (discussions, webinars, feedback, etc.), gathering insights about their challenges and uncovering new opportunities to support their success. • Collaborate Across Teams: Work closely with commercial, content, research, and other internal teams to ensure members receive the best possible experience and value. Act as a liaison to drive cross-functional collaboration for member satisfaction and community growth. • Drive Community Value: Encourage active participation, content sharing, and deeper engagement from community members. Help members recognize the full value of the resources available within the community, increasing their ongoing involvement and satisfaction. • Promote Platform Utilization: Drive the adoption of key features, tools, and resources within the community, ensuring members understand how to make the most of their membership to achieve personal and professional growth. • Content and Event Engagement: Identify and facilitate relevant content, discussions, and events that will resonate with community members, further enhancing their connection to the S&amp;P Global Commodity Insights platform. • Fostering Positive Community Dynamics: Proactively address challenges and resolve conflicts within the community, maintaining a professional and supportive approach to cultivate a harmonious and inclusive environment. • Brand Advocacy and External Engagement: Represent S&amp;P Global Commodity Insights externally, engaging with industry influencers, thought leaders, and partners to enhance the community's presence in the market. • Member Retention and Growth Strategy: Develop strategies for member retention and growth, ensuring long-term engagement and loyalty through tailored interactions and value-driven content. Required Qualifications: • Bachelor's degree in Business, Marketing, Communications, or a related field; relevant certifications in community management or engagement are a plus. • Minimum of 3 years of experience in digital community management, engagement, or customer success. • Proven experience in building and nurturing strong relationships with stakeholders, industry influencers to drive engagement and value. • Excellent communication and interpersonal skills. • Demonstrated success in developing and executing strategies to increase community participation, content sharing, and overall member satisfaction. • Proven ability to analyze metrics, gather actionable insights, and apply them to continuously improve engagement efforts. • Experience in managing in-person and virtual events, and also creating compelling content to drive member engagement and education. • Strong understanding of community platforms and systems would be an advantage to your application. • Fluency in one or more European languages is preferred, enhancing your ability to engage with a diverse, global community. The Community Engagement Manager will play a critical role in ensuring the long-term growth and success of the community. This position requires a proactive and collaborative approach to managing relationships, gathering feedback, and aligning internal teams to meet the evolving needs of the community. The ultimate goal is to create a dynamic, responsive, and supportive environment that drives member satisfaction, engagement, and loyalty within the S&amp;P Global Commodity Insights Community. About S&amp;P Global Commodity Insights At S&amp;P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&amp;P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&amp;P Global Commodity Insights is a division of S&amp;P Global (NYSE: SPGI). S&amp;P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit <a href="http://www.spglobal.com/commodity-insights" target="_blank">http://www.spglobal.com/commodity-insights</a>. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&amp;P Global. Our benefits include: <ul><li>Health &amp; Wellness: Health care coverage designed for the mind and body.</li><li>Flexible Downtime: Generous time off helps keep you energized for your time on.</li><li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</li><li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</li><li>Family Friendly Perks: It's not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</li><li>Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.</li></ul>For more information on benefits by country visit: <a href="https://spgbenefits.com/benefit-summaries" target="_blank">https://spgbenefits.com/benefit-summaries</a> Diversity, Equity, and Inclusion at S&amp;P Global: At S&amp;P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. Equal Opportunity Employer S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: <a href="mailto:EEO.Compliance@spglobal.com" target="_blank">EEO.Compliance@spglobal.com</a> and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a> describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Community Engagement Manager

The Vacancy In our Housing Officer role, you'll be responsible for providing a high-level housing service for our customers across Stamford and Oakham. You'll ensure that our customers always receive an excellent service. You'll be working with our customers, engaging them and providing opportunities to be involved in their neighbourhoods, ultimately aiming to make a positive difference to the quality of life for people and communities. Location: Stamford and Oakham with a minimum of 1 day p/week in one of our offices. Salary: Up to £37,785.59 per annum Contract: Permanent Your week: 36.25 hours per week (Monday to Friday 9.00am to 17.15pm) Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Lead, manage and review complaints of anti-social behaviour, race and hate crime incidents and hoarding - working alongside the Tenancy Enforcement Team and ASB specialists.</li> <li>Ensure that potential safeguarding issues (including tenants who have suffered domestic abuse) involving both adults and children are identified and managed in partnership with other agencies.</li> <li>Manage all tenancies in accordance with our policies and procedures, completing new tenant visits to ensure the tenant has moved in and is complying with the terms of their tenancy. Where required, engage with our Tenancy Enforcement Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li> <li>Help to identify and support local initiatives which add social value; encouraging community cohesion and working in partnership with our Customer Service team to help customers to develop skills to gain training, education and employment.</li></ul>Your toolkit for success To thrive in our Housing Officer role, you'll need: <ul> <li>A strong knowledge of Housing Law, and a background of dealing with anti-social behaviour cases, legislation and legal processes. </li> <li>To have previous experience of preparing legal paperwork, engaging with legal practitioners and attending court hearings.</li> <li>Good digital skills across Microsoft packages.</li> <li>A full driving licence and access to a vehicle is essential to be able to perform your duties in this role.</li></ul>Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves: Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. ️Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working at Amplius <ul> <li>28 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more</li> <li>Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary</li> <li>Paid professional subscription for membership fees relating to your role</li> <li>Employee Assistance Programme offering free wellbeing tools, free flu jabs and more</li> <li>Health cash plan giving cash back for everyday health checks such as optical and dental</li> <li>Cycle to Work and Electric Car Lease schemes</li> <li>High street, holiday and gym membership discounts</li> <li>Plus lots more once you join!</li></ul>The important stuff We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our De La Mare House development based in Beckenham, Kent. Built in 2018, De La Mare House is a Retirement Living development that consists of 16 apartments with the over 55's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 6 hours per week Salary: £4,296.24 per annum, plus benefits Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

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