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You will be responsible for delivering a sustainable, supportive, and effective end-to-end housing support service to a diverse range of Octavia residents, helping to achieve Octavia's wider vision. Working closely with the Housing Support team, this hands-on role involves a variety of tasks including home visits, property inspections, resident liaison via email and phone, assessments, and attending contractor site visits. A key part of the role is building strong internal and external partnerships to ensure residents live in homes that meet their needs, with effective coordination between residents, departments, and external agencies to ensure timely completion of works. You will actively manage and coordinate the utilisation of adapted properties and oversee the adaptations programme, ensuring delivery within agreed KPIs and to Local Authority standards. The role also includes managing and developing contracts to demonstrate value for money, improving service delivery, and handling complaints through to satisfactory customer resolution. A good understanding of property maintenance, building standards, and contract management is essential, as well as ensuring that adaptation, handyperson, and gardening cases are completed to a high standard. Requirements For this position, we have listed the requirements we believe are essential for this role: Experience <ul> <li>Experience of co-ordinating services dealing with the needs of vulnerable residents within budget and handling complex cases </li> <li>Experience of handling safeguarding cases</li> <li>Understanding and experience of adaptations/repairs management including an understanding of health and safety, fire safety and other property standards legislation </li> <li>Experience of utilising IT (including Microsoft Office) in multi locations</li> </ul>Knowledge <ul> <li> Understanding of the needs of vulnerable older people, and those with complex needs including physical and/or mental health, learning disabilities, and/or chaotic lifestyles</li> <li>Awareness of housing management law and practice, health and safety, housing transfers, repairs and adaptations </li> <li>Knowledge of managing customer contact via a CRM system and online communication channels </li> </ul>Qualifications / Skills <ul> <li> A passion for the continuous improvement of Customer Experience </li> <li>Excellent verbal &amp; written communication skills and ability to influence at different levels</li> <li>Excellent organisational &amp; planning skills</li> <li>Commitment to involving &amp; working in partnership with service users &amp; residents, offering real choice in the way services are delivered to them</li> </ul>Benefits The salary for this role is £32,850 per annum with up to 10% pension contribution. We also offer a fantastic additional benefits: <ul> <li>Flexible-working</li> <li>Life Assurance</li> <li>Employee Wellbeing App/ Mental Health Support</li> <li>Online GP Service</li> <li>Cycle to work</li> <li>Opportunities for self-development with over 60 courses available to self-enrol</li> <li>Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme</li> </ul>Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Housing Support Officer - Adaptations

<ul> <li>Are you an experienced Resident Engagement Manager with a proven experience of exceeding regulatory obligations, putting residents at the heart of everything you do.</li> <li>Can you evidence a solid understanding of the Transparency, Influence &amp; Accountability Standard, providing impactful 'close the loop' examples of how your work has led to meaningful change for residents.</li> <li>Do you have experience of developing and delivering a regulatory compliant Resident Engagement Strategy to ensure residents across all tenures are given a wide range of opportunities to influence Peabody at every level of the organisation.</li> <li>Do you have experience of coaching a high performing team, engaging with senior leaders and committees and working for a large, complex and fast paced social housing organisation.</li></ul>If so, we want to hear from you! As our Resident Engagement Manager, you'll play a crucial role in leading and implementing digital, strategic, regional and local resident engagement opportunities across Peabody's diverse communities. Your expertise in embedding the Transparency, Influence, and Accountability Standard will be key in ensuring that residents are actively involved in shaping services, policies, and resident-led projects. You'll work with residents across our 108,000 geography to embed a truly resident-first culture. What You'll Be Doing: • Leading resident engagement, co-design, consultation, and scrutiny initiatives to ensure residents influence decision-making at all levels. • Developing and delivering Peabody's Resident Engagement Strategy, ensuring resident feedback leads to tangible improvements. • Managing a high-performing team of four Local Engagement Leads and one Strategic Engagement Lead, fostering a culture of collaboration and accountability. • Building strong relationships with residents and key stakeholders, including local authorities, community groups, and other housing associations. • Ensuring compliance with regulatory standards, particularly the Transparency, Influence &amp; Accountability Standard. • Overseeing engagement budgets and ensuring financial efficiency in delivering high-impact initiatives. • Representing Peabody externally, including deputising as the G15 chair for resident engagement and networking with sector peers. • Developing innovative engagement methods to reach seldom-heard voices across our 220,000 residents. What We're Looking For: • Extensive experience in resident engagement, scrutiny, and co-design within social housing or a similar sector. • A strong track record of managing and motivating teams, driving performance, and fostering collaboration. • Proven ability to influence and build trust with diverse stakeholders, including residents, leadership teams, and external partners. • Expertise in implementing the Transparency, Influence &amp; Accountability Standard, with solid examples of best practices in engagement. • Excellent communication and presentation skills, with experience in stakeholder engagement and facilitating resident-led initiatives. • A resilient and adaptable leader who thrives in a fast-paced and evolving environment. Why Join Us? At Peabody, we are committed to making a difference. We offer a dynamic and rewarding work environment, along with a range of benefits to support your wellbeing and professional growth: <ul> <li>30 days' annual leave (plus bank holidays)</li> <li>Flexible benefits, including healthcare, dental care, and discounts</li> <li>4x Life Assurance</li> <li>Two additional paid volunteering days each year</li> <li>Family-friendly policies</li> <li>Up to 10% pension contribution, matched 1:1</li></ul>This role requires occasional evening and weekend meetings, as well as a basic DBS check. Ready to Apply? Click 'Apply Now' to submit your CV and tell us why you're the right person for this role. For any questions, please contact Victoria Wilson at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>. Interview Dates: Interviews will take place in person over the 20th, 22nd and 23rd of May 2025 You must be eligible to work in the UK - Peabody cannot offer visa sponsorship for this role.

Resident Engagement Manager

Job Description About the Role We have a new opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Crawley and surrounding areas. You will provide a high-quality cleaning, grounds, and gardening service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full UK driving license.</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Job summary Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. Key Responsibilities: <ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li></ul>Main duties of the job About the Role: This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability.You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. About us Our offerA competitive salary alongside a range of benefits including: <ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities</li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li></ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a> Closing date: Applications will be reviewed upon submissionInterview date: TBA Job description Job responsibilities Please see the attached job description and person specification for a Social Worker to find out more about the duties required. Job description Job responsibilities Please see the attached job description and person specification for a Social Worker to find out more about the duties required. Person Specification Qualifications Essential <ul> <li>Please see the attached job description and person specification for a Social Worker to find out more about the duties required.</li> </ul>Person Specification Qualifications Essential <ul> <li>Please see the attached job description and person specification for a Social Worker to find out more about the duties required.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Reading Borough Council Address Civic Offices Bridge Street Reading Berkshire RG1 2LU Employer's website

Senior Social Worker - Advice and Wellbeing Hub (Homelessness)

Job Title: Tenancy Manager Location: Crowthorne House (2 days from home) Brand: LRG Salary: £25,000-27,000 basic plus £1k objective bonus (£250 quarterly) Hours: Monday-Friday 8.30am-5.30pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Crowthorne House, Wokingham. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul> <li>You'll be expected to provide excellent levels of both telephone and written communication.</li> <li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li> <li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li> <li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li> <li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li> <li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li> <li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li> <li>To maintain high levels of communication to internal and external customers</li> <li>To act as a consistent contact point for our non managed clients</li> </ul>What are we looking for: <ul> <li>Excellent communication, written and verbal</li> <li>Professional telephone manner</li> <li>Organisational skills, time management and attention to detail</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development </li> <li>Access to a diverse portfolio of properties</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Competitive base salary and additional incentives</li> <li>Quarterly and yearly awards including trips abroad</li> <li>Salary sacrifice pension scheme</li> <li>Generous Holiday allowance, increasing by 1 day per year based on service</li> <li>Excellent Parental leave and newly introduced Fertility policy</li> <li>Staff discounts</li> </ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Crowthorne House Wokingham Monthly salary £25,000 Employment type Full-time Driving Licence Required No

Tenancy Manager

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Wokingham Yearly salary £50,000 - £55,000 Employment type Full-time

Area Manager - Domestic Gas Social Housing Contracts

Housing Support Worker Helping People Rebuild Their Lives Do you have a passion for supporting people with complex needs to rebuild their lives and regain independence? We're looking for a part time Housing Support Worker to join our small, dedicated Complex Needs Services in Islington, helping individuals who have experienced homelessness and challenges such as alcohol dependency to settle into safe accommodation and work towards a brighter future. In this role you will work across two schemes within the Holloway Area. About the Role You'll provide practical and emotional support, working with local agencies and partners to ensure individuals receive the help they need. Your responsibilities will include: <ul> <li>Supporting individuals to develop life skills such as budgeting, cooking, and tenancy management.</li> <li>Helping new tenants settle in and access relevant housing and social care services.</li> <li>Providing personalised support and advocacy, focusing on trauma recovery and long-term goals.</li> <li>Building strong relationships with local statutory and voluntary agencies to ensure seamless support.</li> <li>Preparing individuals for move-on accommodation, working with housing providers to secure next steps.</li> <li>Keeping accurate records to evidence progress and meet service requirements.</li></ul>About You We're looking for someone with: Experience supporting individuals with life skills or in a similar support role Knowledge of statutory housing and community services Experience working with agencies and statutory organisations in housing/social care Understanding of homelessness, rough sleeping, and the challenges individuals face Experience supporting vulnerable individuals with trauma and complex needs A compassionate, proactive, and person-centred approach, combined with effective attention to detail and the ability to use your initiative. This role requires an Enhanced DBS check. Please note that this role may involve working with customers who have experienced trauma and adverse experiences and who may have complex emotional needs. As a result, they may at times display behaviour that challenges services. Why Join Peabody? Joining Peabody means being part of a dedicated and supportive team. We offer great benefits, including: <ul> <li>Up to 25 days' annual leave plus bank holidays.</li> <li>A flexible benefits package with healthcare, dental care, and discounts.</li> <li>4x Life Assurance for peace of mind.</li> <li>Professional development opportunities, including funded apprenticeships.</li> <li>Two additional paid volunteering days each year.</li> <li>Family-friendly policies and up to 10% pension contribution, matched 1:1.</li></ul>Selection Process Screening virtual interviews will take place on MS Teams week commencing the 12 May. Those candidates who are successful after their screening interviews must be prepared to complete online assessments and attend an in person interview at the scheme the following week. If you're ready to make an impact, click 'Apply Now' and submit your CV with a personal statement that clearly demonstrates how you meet the role requirements. Apply today and be part of something extraordinary! Peabody does not provide sponsorship as a licensed UK employer For any questions, reach out to Julie-Ann - Talent Specialist at Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>.

Housing Support Worker

The Role Neighbourhood Manager Southwark | Up to £43,174 per annum* Are you a natural leader with a passion for community and operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team in Southwark! As a Neighbourhood Manager, you'll play a pivotal role in ensuring the smooth and effective delivery of our services, keeping local streets safe, clean, and well-managed. Working alongside our management team, you'll oversee operations, build strong relationships within the community, and tackle environmental and parking challenges head-on to create a thriving, harmonious neighbourhood. Why Join Us? <ul> <li>Competitive Salary: Up to £43,174* (£39,178 basic + performance bonus of £3,996)</li> <li>Flexible Schedule: 42 hours per week across 5/7 days, including some evenings and weekends (1 in 3 weekends)</li> <li>Great Time Off: 33 days annual leave (25 days + 8 bank holidays)</li> <li>Career Growth: Ongoing training and development opportunities</li> <li>Meaningful Work: Make a real impact in your local community</li> <li>Exclusive Perks: Employee discount scheme &amp; comprehensive pension plan</li></ul>What You'll Be Doing: <ul> <li>Leading with Impact - Support the Assistant Contract Manager to ensure seamless service delivery and operational excellence.</li> <li>Building Bridges - Engage with Residents' Associations, Councillors, Police, and Business Owners to foster a strong, safe community.</li> <li>Driving Success - Monitor budgets, payroll, and resources to maintain efficiency and cost-effectiveness.</li> <li>Empowering Teams - Manage and mentor a team of supervisors, providing guidance, training, and performance oversight.</li> <li>Making a Difference - Ensure smooth deployment of staff and uphold contract requirements to maintain the integrity of Southwark's public spaces.</li></ul>What We're Looking For: <ul> <li>Leadership &amp; Management Experience - Minimum 3 years leading diverse teams and inspiring performance.</li> <li>Analytical &amp; Organised - Strong commercial acumen with the ability to present to senior management and manage KPIs.</li> <li>Tech-Savvy - Proficiency in MS Office and experience in data collection and analysis.</li> <li>Problem-Solver - Excellent communication skills with a proactive and solutions-focused approach.</li> <li>Licensed Driver - Full, clean UK driving licence required.</li></ul>Join APCOA, where your expertise is valued, your growth is supported, and your impact is felt. If you're ready to take the next step in your career and help make Southwark a better place for businesses and residents alike, we'd love to hear from you! APPLY NOW and be part of something bigger. We are committed to diversity and inclusion, ensuring APCOA is a fair and welcoming place to work-regardless of age, race, gender, or background. Your success is our success!

Neighbourhood Manager

Fixed Term - 2 years The opportunity has arisen for a Technical Officers to join the multi-disciplinary Royal Greenwich Disability &amp; Home Improvement Team, providing services to the homes of Greenwich residents across all tenures. With a focus on supporting older and vulnerable borough residents to live independently in their own homes by adapting or improving their environment. This rewarding job will suit applicants who have a strong commitment to the delivery of high-quality services to vulnerable people and an understanding of housing problems faced by older people and those with disabilities. You will need to have a HND or equivalent qualification in a building or housing standards related subject with relevant experience or have extensive relevant experience in this area of work. The successful candidate will have a detailed knowledge and understanding of domestic construction and will be able to identify defects in domestic dwellings and appropriate remedies. Be able to design and specify simple disabled adaptations and schedules of repair work. Carry out the duties of a contract administrator, including financial control of contracts. An understanding of and ability to apply all relevant legislation is also essential. It is preferable that you are able to <ul> <li>provide technical support on housing standards, home improvements and be HHSRS competent.</li> <li>inspect temporary accommodation, used by the Council to ensure the properties are safe to occupy.</li> <li>identify hazards and produce concise accurate reports detailing defects/hazards and the action required to rectify.</li> <li>support on empty property and home improvement works as necessary.</li> </ul>For an informal discussion about this opportunity, please contactPaul Gray ; <a href="mailto:Paul.Gray@royalgreenwich.gov.uk" target="_blank">Paul.Gray@royalgreenwich.gov.uk</a> . If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Standard DBS: This role requires a Standard DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974). Advert Close: All vacancies close at midnight unless otherwise stated. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Technical Officer

Job summary The primary goal of this homeless outreach service is to extend healthcare support to hostels and street homeless residents within the London Borough of Brent. The role focuses on improving clients' health and well-being through various activities, including: <ul><li>Health Promotion:Educating clients on healthy living practices.</li><li>General Health Screening:Conducting routine health checks to identify and address health issues early.</li><li>Engagement in Primary Care and Drug and Alcohol Services: Facilitating access to organised healthcare services.</li></ul>Main duties of the job <ul><li>Develop pathways into specialist services for clients.</li><li>Train hostel and partnership outreach staff to manage residents outside regular hours.</li><li>Conduct nurse-led general health clinics within hostels and for street homeless individuals.</li><li>Support clients, particularly those with alcohol dependency, where traditional treatment methods may not be suitable.</li></ul>About us CNWL- Addictions and Offender Care Directorates CNWL Addictions is a well-established NHS provider offering a wide range of high-quality drug and alcohol treatment interventions to the diverse and multicultural population across Ealing, Brent, Hillingdon, and Hounslow. We also have the tri-borough Club Drug Clinic and our National Problem Gambling Service. The service is committed to a harm minimisation philosophy and to partnership work. Our main partners are primary care services, social services, and the third sector. Treatments are provided across all our clinical centres. The Clinical Governance framework is well established, and the service prides itself on its continuous development towards becoming a learning organisation. Job description Job responsibilities Service Objectives: <ul><li>Improve integrated healthcare pathways to prevent fragmented services.</li><li>Enhance health outcomes for clients with a range of health needs, including drug and alcohol issues.</li><li>Address both clients' physical and mental health concerns.</li><li>Increase client engagement with health services to improve overall well-being.</li><li>Reduce alcohol-related hospital admissions and health inequalities.</li><li>Improve access to preventative and non-emergency healthcare services.</li></ul>Job description Job responsibilities Service Objectives: <ul><li>Improve integrated healthcare pathways to prevent fragmented services.</li><li>Enhance health outcomes for clients with a range of health needs, including drug and alcohol issues.</li><li>Address both clients' physical and mental health concerns.</li><li>Increase client engagement with health services to improve overall well-being.</li><li>Reduce alcohol-related hospital admissions and health inequalities.</li><li>Improve access to preventative and non-emergency healthcare services.</li></ul>Person Specification Education and Qualifications Essential <ul> <li>RMN / RGN</li> <li>Evidence of continuing personal development and post-registration training in the nursing care, assessment and treatment substance misuse clients.</li> </ul> Desirable <ul> <li>Diploma in Drugs and Alcohol Studies or equivalent qualification</li> <li>Training in Cognitive Behavioural Therapy</li> <li>Completed the Motivational Interviewing Training Module</li> <li>V300 Independent Nurse Prescriber</li> </ul> Previous Experience Essential <ul> <li>Significant post-registration experience in Mental or general Health</li> <li>Experience in senior role and managing staff</li> <li>Experienced in the supply and administration of Hepatitis vaccines</li> <li>Experienced and competent in the supply and administration of CNWL Trust Hepatitis Patient Group Directions</li> <li>Extensive clinical experience</li> <li>Case management experience</li> <li>Experience in undertaking Risk Assessments and Risk Management</li> <li>Teaching and Assessing qualification ENB 998 / SLICE or equivalent e.g.: mentorship</li> </ul> Desirable <ul> <li>Community Nursing Experience</li> <li>Experience of working in and delivering services to injecting drug users/street homeless clients</li> <li>Experience of teaching others and willingness to undertake Teaching and Assessing qualification within six months of commencing post.</li> </ul> Skills and knowledge Essential <ul> <li>Sound clinical knowledge and understanding of current NHS policies and national drug issues/policies</li> <li>Good verbal, written and presentation skills</li> <li>Good interpersonal skills in order to communicate and negotiate effectively, both inside and outside the Trust</li> <li>Ability to work independently and to prioritise effectively</li> <li>Ability to assess and treat people with dual diagnosis</li> <li>Evidence of effective leadership and organisational skills</li> <li>Evidence of the ability to work in a changing and stressful situation.</li> <li>Evidence of ability to teach/disseminate knowledge and skills</li> <li>Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.</li> <li>Able to build constructive relationships with warmth and empathy, using good communication skills</li> <li>IT literate: competent using Microsoft Word and able to report clinical activity data on patient information systems.</li> </ul> Desirable <ul> <li>Experience of managing a caseload within the community</li> <li>Awareness/knowledge of research skills</li> <li>Awareness of counselling models</li> <li>Motivational Interviewing skills / Relapse Management skills</li> </ul> Attitudes, aptitudes, personal characteristics Essential <ul> <li>Committed to multidisciplinary team work</li> <li>Committed to User involvement</li> <li>Flexible &amp; responsive to a developing service. The post holder must have the ability to understand and implement the Equal and Diversity policy at a level appropriate to the job</li> </ul>Person Specification Education and Qualifications Essential <ul> <li>RMN / RGN</li> <li>Evidence of continuing personal development and post-registration training in the nursing care, assessment and treatment substance misuse clients.</li> </ul> Desirable <ul> <li>Diploma in Drugs and Alcohol Studies or equivalent qualification</li> <li>Training in Cognitive Behavioural Therapy</li> <li>Completed the Motivational Interviewing Training Module</li> <li>V300 Independent Nurse Prescriber</li> </ul> Previous Experience Essential <ul> <li>Significant post-registration experience in Mental or general Health</li> <li>Experience in senior role and managing staff</li> <li>Experienced in the supply and administration of Hepatitis vaccines</li> <li>Experienced and competent in the supply and administration of CNWL Trust Hepatitis Patient Group Directions</li> <li>Extensive clinical experience</li> <li>Case management experience</li> <li>Experience in undertaking Risk Assessments and Risk Management</li> <li>Teaching and Assessing qualification ENB 998 / SLICE or equivalent e.g.: mentorship</li> </ul> Desirable <ul> <li>Community Nursing Experience</li> <li>Experience of working in and delivering services to injecting drug users/street homeless clients</li> <li>Experience of teaching others and willingness to undertake Teaching and Assessing qualification within six months of commencing post.</li> </ul> Skills and knowledge Essential <ul> <li>Sound clinical knowledge and understanding of current NHS policies and national drug issues/policies</li> <li>Good verbal, written and presentation skills</li> <li>Good interpersonal skills in order to communicate and negotiate effectively, both inside and outside the Trust</li> <li>Ability to work independently and to prioritise effectively</li> <li>Ability to assess and treat people with dual diagnosis</li> <li>Evidence of effective leadership and organisational skills</li> <li>Evidence of the ability to work in a changing and stressful situation.</li> <li>Evidence of ability to teach/disseminate knowledge and skills</li> <li>Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.</li> <li>Able to build constructive relationships with warmth and empathy, using good communication skills</li> <li>IT literate: competent using Microsoft Word and able to report clinical activity data on patient information systems.</li> </ul> Desirable <ul> <li>Experience of managing a caseload within the community</li> <li>Awareness/knowledge of research skills</li> <li>Awareness of counselling models</li> <li>Motivational Interviewing skills / Relapse Management skills</li> </ul> Attitudes, aptitudes, personal characteristics Essential <ul> <li>Committed to multidisciplinary team work</li> <li>Committed to User involvement</li> <li>Flexible &amp; responsive to a developing service. The post holder must have the ability to understand and implement the Equal and Diversity policy at a level appropriate to the job</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Central and North West London NHS Foundation Trust Address New Beginnings Willesden Centre for Health and Care Harlesden NW10 3RY Employer's website

Senior Clinical Homeless Outreach Nurse

Early Intervention Housing Officer - Children Services - Croydon Council Salary: Grade 9 £40,755 - £42,324 Fixed Term (18m) until October 2026 - 36 hours per week Job Purpose The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council's cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation. Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation. About You Knowledge of Landlord &amp; Tenant Legislation, the Housing Act 1985, and the Protection from Eviction Act 1977. Detailed working knowledge of homeless prevention initiatives and their application and effectiveness. Detailed working knowledge of the welfare benefits system and its application. Knowledge of the UK Visa Schemes and rights of displaced people. Ability to be proactive and creative in preventing homelessness and resolving complex customer problems. Educated to a degree level or have significant experience working in a customer-driven service that works for the best customer outcome and strives for continuous improvement. Experience and knowledge of housing case law, homelessness, tenancy relations and good practice. Experience in managing complex situations including where clients have or are experiencing trauma and to be able to manage challenging behaviour effectively. Experience of engaging hard to reach and vulnerable families. Benefits You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer: Highly competitive compensation package 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more A pension scheme with an average employer contribution of 20% Continuing Professional Development - genuine opportunities to grow, develop and specialise in your career Management development programmes Investment into your wellbeing Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more) We promote flexible &amp; hybrid working arrangements where possible to support a healthy work-life balance To view the Early Intervention Housing officer role profile click here Closing date Sunday, 11 May 2025 @ 11:59pm Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.

Early Intervention Housing Officer - Grade 9 £40,755 - £42,324

Housing Officer - Children Services - Croydon Council Salary: Grade 9 £40,755 - £42,324 Fixed Term until April 2026 - 36 hours per week Job Purpose Croydon Council Young People's Service is recruiting for a newly created interim Housing Officer role to develop housing support team for our Care Experienced Young People. About You The post holders will provide additional support whilst working in collaboration with existing services to provide bespoke support arrangements tailored to the needs of our Care Experienced Young People. The post holders will help to enable and empower Care Experienced Young People towards independent living in sustained tenancies within the community. It is essential for post holders to be able to navigate difficult situations relating to housing matters effectively and sensitively, taking into consideration the needs of Care Experienced Young People. The team will be located within the Young People's Service which contains social workers and personal advisors who are the allocated workers Care Experienced Young People. The role will involve working directly with Care Experienced Young People, the Young People's Service teams, Croydon's housing and benefits departments and other relevant partner agencies to provide creative and solution focussed support to address a wide range of housing related needs. This is an exciting opportunity to work in newly created team. Benefits You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer: Highly competitive compensation package 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more A pension scheme with an average employer contribution of 20% Continuing Professional Development - genuine opportunities to grow, develop and specialise in your career Management development programmes Investment into your wellbeing Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more) We promote flexible &amp; hybrid working arrangements where possible to support a healthy work-life balance To view the role profile please click here Closing date Sunday, 11th May 2025 @ 11:59pm Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check

Housing Officer - Grade 9 £40,755 - £42,324

About Us Job Title - Community Engagement Officer (Richmond) Salary - £36,432 - £44,147 per annum Permanent - Full Time Richmond Civic Centre, Twickenham, London Objective of role Are you enthusiastic and do you believe in the power of communities to effect change? Would you like to create positive change in the local communities of Richmond and Wandsworth borough through the role of working for local government and wider partners to listen and respond to residents? If so, this exciting and demanding role may be for you. This role sits within the corporate centre of Richmond Council, to play a key role to deliver the community engagement programme that seeks to inform, involve and engage residents. As a part of the approach towards a 'localised' engagement programme, action has already been taken to ensure that engagement with residents in their local area is genuine, meaningful and ongoing. The role will deliver on the Council's Community Conversation and Outreach Programme, which includes the co-ordination of up to nine in-person Community Conversation events which will be hosted by Ward Members and provide an opportunity for local residents to meet with them to discuss local issues. About the role This role will also focus on engaging residents who are less heard or are covered by the nine protected characteristics as set out in the Equality Act, 2010 and additionally those who are financially insecure. This work will be focused with the priorities being agreed with colleagues in Adults Social Services, Public Health and Achieving for Children. You would be joining an established team which has led some high-profile engagement events and outreach activities. You will build on these foundations and our highly regarded track record and as part of a growing and dynamic team we will together continue to make an impact in the local community and work together to hear from underrepresented groups. You will work alongside officers from across the council and build on existing partnerships, bringing an innovative approach to draw interest into your projects. Essential Qualifications, Skills and Experience This role co-ordinates engagement and partnership activity with Richmond's communities. You will need to be able to articulate key messages from the Council's engagement strategies, reaching out to wide audiences and encouraging involvement in reaching residents across the borough. This will involve the co-ordination of public events (both in person and online), seminars, and sharing communications, as well as evaluating the same. You will be strong at developing and delivering engagement plans on multiple priorities, with skills in stakeholder engagement, event co-ordination and administration will be key to this role. You will be confident making arrangements in person, by phone and online. You will present to groups and attend events, sometimes in the evening or at weekends. You will also work with elected councillors. This role is in the Community and Partnerships Department working closely with the Voluntary Sector and Partnership teams. The Community and Partnerships Department works across Richmond and Wandsworth borough to engage with residents, voluntary groups and key stakeholders, building relationships and developing strategies to tackle key issues. You will need to be flexible in how you work and regularly re-prioritise what you work on. You need to have good analytical skills and be a strong report writer. You will also be able to translate complex issues into short, community focused messages which you can communicate both in writing and by presenting to groups. Indicative Recruitment Timeline: Closing Date: Monday 12th May 2025 Shortlisting Date: week commencing 19th May 2025 Interview Date: weeks commencing 26th May and 2nd June 2025 For an informal conversation or should you have any queries please contact Melissa Watson Head of Communities and Strategic Partnerships via <a href="mailto:melissa.watson@richmondandwandsworth.gov.uk" target="_blank">melissa.watson@richmondandwandsworth.gov.uk</a> Useful Information: Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). This campaign is anonymised. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Community Engagement Officer

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the UK office (London, Birmingham or Sleaford). The mission for the Pre-Sales Consultant/Sales Engineer is to persuade prospects and clients that MRI solutions will meet their business requirements. The Sales Engineering team at MRI are product experts who support Account Executives and Managers as a strategic resource in deal cycles to help secure and grow Annual Recurring Revenue. Position Overview: The Sales Engineer will collaborate closely with the EMEA Sales Team to deliver presentations, offer application support, and fulfill the technical requirements necessary for expanding existing relationships and acquiring new clients. This role focuses on providing sales demonstration support tailored to EMEA-specific business needs, contributing to sales strategy, demonstrating technical presentation proficiency, and showcasing product expertise. Sales Engineers also collaborate and work closely with other teams such as Marketing, Product Management and Professional Services, in support of successful customer implementations, product decisions and innovation, and the achievement of company growth goals. The ideal candidate excels in presentations, thrives under pressure, meets deadlines proactively, and contributes effectively to a demanding, collaborative team environment. This position is pivotal in driving software license and long-term application support revenue for MRI Software, particularly for the MRI Social Housing suite of solutions. Responsibilities: <ul><li>Act as a technical resource for the MRI sales team from qualification to successful close of the sale.</li><li>Be responsible for providing presales technical / functional support to assigned deals, prospective clients, and existing customers. </li><li>Deliver customer-centric value-based presentations and solution demonstrations.</li><li>Learn the MRI solution set - initially the Social Housing set but working towards a full understanding of all relevant MRI and partner solutions.</li><li>Develop the capability to demonstrate the value of MRI solutions to prospects and clients at a high level within 45 business days.</li><li>Add value to the team through optimization or improvement of our team discussions or content in your area of expertise.</li><li>Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.</li><li>Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.</li><li>Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.</li><li>Present both the functional capabilities and business value of MRI software applications including demonstrating deep familiarity with MRI direction, product roadmap and industry presence.</li><li>Respond effectively to Tenders alongside the Sales and Bid teams.</li><li>Contribute directly to attaining or exceeding quarterly and annual objectives assigned by management.</li></ul>Requirements: <ul><li>Strong presentation, written and verbal skills. Ability to demonstrate MRI solutions in their best light to clients and prospects.</li><li>Ability to "think on your feet" responding to client / prospect requests and questions during demonstrations.</li><li>Clear and articulate presentation of value proposition and benefits of the solution to the client / prospect at multiple levels within the organisation (end-user, project sponsor, and C-suite executives).</li><li>Assist with multiple opportunities at any given time and demonstrate flexibility to respond to changing priorities.</li><li>Demonstrate MRI solutions in line with client / prospect business processes to show why our solutions are the best fit for the organisation. </li><li>Thorough understanding of systems, application design and integration methods.</li><li>Ability to engage with and influence C-level decision-makers effectively.</li><li>Demonstrated problem-solving skills for improving business processes and resolving complex technical issues.</li><li>Willingness to work independently with minimal direction as part of a team to address technical and business challenges.</li><li>Ability to travel as required, with some travel potentially being international and occasionally on short notice.</li></ul>We're obsessed with making this the best job you've ever had! We want our teams to love working here, so we've created some incredible perks for you to enjoy: <ul><li>We want our teams to love working here, so we've created some incredible perks for you to enjoy: </li><li>Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. </li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan. </li><li>Invest in our competitive Personal Pension plan and help set you up for your future. </li><li>Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s). </li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve. </li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes. </li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! </li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

Sales Engineer (Social Housing)

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office on one of our social housing contracts, delivering support to our residents. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Estates Co-ordinator Wycombe Hospital, High Wycombe Full time - 37.5 hours per week Salary - up to £26,000.00 depending on experience plus Serco benefits. Serco are recruiting for an Estates Co-ordinator to join our team based in Wycombe Hospital. This role will be to support Serco's Estate team in allocation, delivering, closure of planned and reactive maintenance works on site in an accurate, compliant, well organised and professional manner. To understand the technical nature of both compliance and remedial works requirements ensuring resolution of all elements. An integral element of this role will be working closely with the Concept Evolution CAFM system to ensure full compliance across the contract. About us: Buckinghamshire Healthcare NHS Trust provides nationally recognised services focusing on providing the right care, in the right place, at the right time. Wycombe is one of the Trust's acute hospitals and its main site for planned (elective) surgery. It also provides specialist treatment for patients with heart conditions, strokes, cancer and urological conditions and has an Urgent Treatment Centre, all staffed by a dedicated team of healthcare professionals. The hospital design combines several buildings from traditional to modern facilities with a commitment to high-quality patient care. Serco, in providing hard FM services to part of the Trusts estate through a site-based team provides outstanding, person-centred care that is both effective and dependable. We are eager to grow this amazing team by welcoming positive and skilled individuals who are seeking opportunities in their preferred fields. Main Accountabilities: <ul> <li>Responsible for supporting the allocation and delivery of the Estates planned and reactive maintenance service using the CAFM system</li> <li>Responsible for ensuring that the resources required to undertake planned or reactive works are efficiently utilised and allocated in accordance with contractual priorities.</li> <li>Responsible for ensuring proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.</li> <li>Responsible for ensuring all planned and reactive maintenance tasks are accurately and completely closed, with the required evidence, on the CAFM system.</li> <li>Responsible for supporting the schedule of planned activity for statutory compliance is correctly upload within the Planned maintenance programme.</li> <li>To understand the technical nature of the work we undertake.</li> <li>To assist driving performance and efficiency.</li> <li>To answer incoming calls (and emails) for Estates (between 0800 - 1700 weekdays) in a friendly and professional manner, updating the Helpdesk and CAFM system and allocating reactive jobs, providing updates and technical detail to requesters.</li> <li>Log Estates requests and providing assistance to the helpdesk as required.</li> <li>Review compliance and PPM technical paperwork, upload and close when all contract requirements are met, log remedial works and track completion within the appropriate timeframes</li> <li>Responsible for purchasing and procurement for Estates teams through Guided Buying and purchasing systems. Appropriately raise purchase orders in line with Serco policy and in line with delegated authority levels. Ensure relevant invoices are correctly receipted.</li> <li>To support and take notes in meetings, either face to face or via Teams as required.</li> <li>Manage the Estates filing systems, and any other ad-hoc administration requests as required.</li> <li>Support or deliver the production of reports and activities in support of contract governance as requested.</li> <li>Provide administration support.</li></ul>What you'll need to do the role: <ul> <li>Previous experience working within a similar FM role or environment</li> <li>Technical understanding of building services </li> <li>Excellent communication skills - builds strong relationships within the team and across the contract. Possesses excellent written and verbal communication skills</li> <li>Highly detailed, conscientious and delivery focused</li> <li>Excellent organisational ability with superior time management skills and the capacity to work independently to deliver results with initiative, responsibility and discretion</li> <li>Demonstrates a flexible approach to work, is self-motivated with the ability to juggle multiple priorities</li> <li>Excellent IT skills, particularly in MS Outlook, Excel, Powerpoint and Word.</li> <li>Concept Evolution or CAFM experience is desirable, however full training will be provided</li> <li>Able to understand purchasing systems </li> <li>Attention to detail </li> <li>Able to communicate well with the various parties involved with the delivery of planned and reactive maintenance i.e. in-house supervisors and maintenance staff, contractors, clients, Facilities colleagues in Serco, UHSB and the Trust.</li></ul>What we offer <ul> <li>Up to 6% contributory pension scheme. </li> <li>25 days annual leave plus bank holidays. </li> <li>A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. </li> <li>Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. </li> <li>A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. </li> <li>Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. </li> <li>Interesting and enjoyable work. </li> <li>Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. </li></ul>About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Estates Co-ordinator

Would you like a role where you can contribute to creating systemic change in prison healthcare? If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change - we want to hear from you! This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice. About You: You will be confident at 'opening doors' and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant. Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner's children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

Community Engagement Manager

You We are recruiting for a dedicated and enthusiastic Intensive Housing Management (IMO) Officer to support our 18+ residents in Dartford and west Kent. The ideal candidate will have a qualification in youth work, supported housing or similar. You will have experience of working with young people, so clear communications and excellent interpersonal skills are key aspects of this role. YMCA TGG provides support and guidance to help young people gain the skills and confidence to live independently. You will play a vital role in the lives of our residents, supporting them to map out what they want their future to look like and then coaching them to achieve it. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full Time, 37.5 hours per week Monday-Sunday</li><li>The Job Description and Person Specification can be found here: Final - Housing Officer JD (2).pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Intensive Housing Management Officer

Housing Support Officer Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,750 per annum + benefits Location - Farnham Full time - 37 hours per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email Holly at <a href="mailto:hwright@transfromhousing.org.uk" target="_blank">hwright@transfromhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Exciting Opportunity: Recovery Coordinator Are you experienced, skilled, and passionate about making a meaningful difference? We are recruiting for a Recovery Coordinator to join our Barnet service to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. Where: Barnet Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Allowance: £2,195.72 Outer London Weighting, pro rata for part time hours Responsibilities Here's what you'll be doing: As a valued member of our team in Barnet, you'll be taking on a central role with responsibilities including: <ul><li>Offering support to service users from the point of entry into the service throughout their treatment journey. </li><li>Conducting screening, assessment, and developing recovery plans with onward referrals. </li><li>Minimising harm related to drug and alcohol use for both the individual and the wider community. </li><li>Advocating access to partnership services. </li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination. </li></ul>Now, let's talk about you. Here's what we're looking for: To thrive in this role, we're looking for someone who: <ul><li>Demonstrates a solid understanding of substance misuse issues and has experience in this or a related field. </li><li>Possesses excellent communication skills, both verbal and written, coupled with proficient IT skills. </li><li>Takes a proactive approach, working well independently with strong time management and ability to prioritise work.</li><li>Holds a good working knowledge of mental health interventions, services, and best practices. </li><li>Is a supportive team player with strong interpersonal skills, capable of working collaboratively with a diverse range of professionals, agencies, and internal/external stakeholders. </li><li>Can successfully manage change while prioritising the needs of those who use our service. </li><li>Actively seeks learning opportunities to enhance professional knowledge and skills, contributing to the learning and development of others.</li></ul>In return, you'll receive: <ul><li>25 days of annual leave (plus bank holidays, pro rata), increasing incrementally each year for the first five years.</li><li>Opportunities for ongoing professional development and training.</li><li>A dedicated "Wellness" hour every week, alongside access to our Wellness hub and Employee Assistance Programme.</li><li>Contributory pension scheme.</li><li>Various perks, including discounts for shopping, cinema, holidays, and more.</li><li>Participation in our refer-a-friend scheme.</li></ul>If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Closing Date 18/5/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Roxy Felsman | <a href="mailto:roxy.felsman@cgl.org.uk" target="_blank">roxy.felsman@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future; Property Services; Infrastructure Services, New Homes and Connected. We are recruiting a Resident Liaison Officer for our Property Services Pillar: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Your mission As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinking , creativity , analytical skills, and a deep understanding of the target audience and community dynamics. Here at Intigriti having an Online Community with the vision of expansion, it is crucial to have a person dedicated to all initiatives and projects related to nurture, engage and expand our hacking community. What you'll be doing <ul><li> Community Engagement: Actively engage with community members through various channels such as social media, forums, events, and in-person meetings. This involves responding to inquiries, addressing concerns and fostering positive relationships. </li><li> Content Creation: Develop engaging content tailored to the interests and needs of the community. This might include writing blog posts, creating social media updates, designing graphics, or producing videos. </li><li> Reporting: Track relevant metrics and analyze data to measure the effectiveness of community engagement efforts. Generate regular reports outlining key insights and recommendations for improvement. </li><li> Event Planning: Organize and coordinate community events, meetups, workshops, or webinars to facilitate connections among community members and promote the organization's goals or initiatives. </li><li> Swagstore Management: Responsible for managing all aspects of the swag store, including inventory management, product selection, marketing campaigns, customer service, and fulfilment to ensure a seamless and engaging experience for customers that make the hackers actually want to wear/use our cool items. </li><li> Feedback Collection: Gather feedback from community members to understand their needs, preferences, and concerns. Relay this information to relevant internal stakeholders to inform decision-making and improve services and programs. </li><li> Moderation: Monitor community discussions and interactions to ensure they align with the organization's guidelines and standards. Address any inappropriate behavior or conflicts in a timely and respectful manner. </li><li> Networking: Build relationships with key stakeholders, influencers, and partners within the community to enhance collaboration opportunities and expand the organization's reach and impact. </li></ul>What you'll bring <ul><li> Has experience in Cyber Security/IT/Tech Community by working close with the users of the platform. </li><li> Has worked in the past as a Social Media Manger /Community Manager/ Marketing Growth Associate/Community Growth Associate. </li><li> Strong experience working with Marketing and Designer Teams. </li><li> Excellent Skills in written and spoken English. </li><li> Excellent Skills in Social Media Management: Content Creation, Copy Writing, Replying, engaging people, understanding trends and translating them to our audience - required to manage the Intigriti social accounts. </li><li> Worked on creating engaging meet-ups with clear goals and ROI. </li><li> Strong proficiency in KPI reporting, including tracking, analyzing , and interpreting key performance metrics. </li><li> Experience with Power BI and automating KPI reporting to drive data-informed decision-making and operational efficiency. </li><li> Project management skills &amp; familiar with Asana/Trello or similar tools. </li><li> Strong Experience with Discord Management. </li><li> Content Writing for Blogs/Articles/Knowledge base. </li><li> Excellent G-Suite / Office Experience. </li><li> Team Player. </li><li> Excellent Communication Skills. </li></ul>What is in it for you? Competitive salary and uncapped commission. 26 days of annual leave and Bank Holidays ☆ Top-notch Private Healthcare and Health Cash Plan Hybrid working model Initial home office budget 2-month work abroad policy Great training and yearly learning budget Employer pension scheme Enhanced maternity pay Social activities and team outings Referral bonus Employee Assistance Program Great hardware and access to the best tools to be successful in your role Mobile subscription contribution Why join us? Here are some great benefits of joining our team: <ul><li>Cybersecurity is a great place to be!The security industry is fast-paced and continues to grow even during times of economic uncertainty.</li><li>We provide a clear career path and learning budget to help set you up for success.</li><li>Join a company that's making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.</li><li>Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.</li><li>We are theproud winners of the Deloitte Rising Star awardin 2020 and theDeloitte Fast 50 awardin 2021.</li><li>We're backed by top investors who are enabling us togrow internationally.</li></ul>

Community Manager

37 hours per week - Fixed term for 23 months Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability. You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. Key Responsibilities:<ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li> </ul>This position offers an excellent opportunity to develop your skills and experience in Adult Social Care, delivering high-quality, person-centred interventions to individuals in their own homes. You will be part of a friendly and supportive team committed to making a meaningful difference in people's lives. About You:<ul> <li>A Social Work England registration and a recognised Social Work qualification.</li> <li>You'll have a strong background in social work or related fields, with a deep understanding of homelessness, mental health, and substance use challenges.</li> <li>You'll be comfortable working in dynamic, fast-paced environments and will use your creativity and problem-solving skills to engage with clients who have traditionally struggled to access services.</li> <li>Your communication and relationship-building skills will be key to success, as you work alongside housing providers, support services, and healthcare professionals to achieve the best outcomes for vulnerable individuals.</li> </ul>You will work within the legal framework provided by the statute, guidance, policies and procedures. We offer excellent support, supervision and induction. You will need to have:<ul> <li>A degree or equivalent in Social Work</li> <li>Registration with Social work England</li> <li>Understanding of the Care Act 2014</li> </ul>You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker. We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities </li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li> </ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a> Closing date: Applications will be reviewed upon submission Interview date: TBA Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="http://www.moretoreading.co.uk" target="_blank">www.moretoreading.co.uk</a> to find out more about Reading's Community &amp; Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

Founded in 2014, Linjer is a design studio to make it easier for people to invest in long-lasting, quality products. Our headquarters are in Hong Kong, but we are looking to start a satellite office in Bangkok, where many of our products are made. We are seeking a Community Manager to join our team. The position is full-time in London. What makes this an exciting opportunity? <ul><li>Learn about the role and apply your skill set to a brand beloved by millions of parents across North America and Europe</li><li>Work with a highly experienced and entrepreneurial team</li><li>The brand is a new addition to our portfolio and we're bringing big changes to it - you'll have a lot of room to make an impact!</li><li>Competitive compensation package</li></ul>What You'll Do <ul><li>Formulate creative social media and influencer campaigns, and mobilize the team to implement them</li><li>Coordinate with other team members to ensure a steady stream of new social media ad content</li><li>Using ad performance data, identify trends in winning ad concepts and ensure that we make variations/iterations</li><li>Create content (both visual + copy) for various marketing channels: email, SMS, and social media</li><li>Build and optimize email content, cadence, and segmentation strategy for all promotional, triggered, and transactional emails</li><li>Monitor website performance and propose improvements in design, content and experience</li><li>Assist in company-wide strategy setting</li><li>Regularly report marketing performance</li></ul>Who You Are <ul><li>A recent university graduate</li><li>Fluent English speaker</li><li>You're an avid social media user and are interested in digital marketing</li><li>You have a customer-centric mindset, which translates into you understanding what kind of marketing is likely to be effective for our target customer (a millennial/Gen Z mother)</li><li>You have an eye for aesthetics and can create engaging content </li><li>You take initiative and are driven by passion</li><li>You love being creative!</li><li>You're coachable and dedicated to continuous personal improvement</li><li>You're tech literate and can learn new software with ease</li><li>You thrive in a high-growth environment and enjoy a startup team culture</li></ul>Bonus: you are our target customer yourself (millennial/Gen Z mother)! Not a requirement though :) If you have never received training in writing a cover letter before, please search online for guidelines on how to write a cover letter.

About us:YunoJuno powers The Future of Work. What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it's building a new department at a creative startup or building an enterprise solution for the world's largest communications network, we use technology to power the freelance revolution. About the role : A Community Manager is a critical growth driver in our vision to unlock the full potential of our global freelancer community. You will be responsible for facilitating &amp; measuring community engagement through relevant growth strategies. The challenge is to nurture and engage with our current and future freelancer community to drive freelancer retention, expansion and product adoption. <ul> <li>Nurture and grow a thriving community of top-tier freelances globally with a particular focus in the UK and US.</li> <li>Develop a compelling content strategy to share product updates, industry news, and event information with the freelance community.</li> <li>Leverage job portals, LinkedIn Recruiter, and freelancer communities to strengthen YunoJuno's brand presence in both the UK and US markets.</li> <li>Plan and host community-focused events to drive growth and engagement through webinars or meet ups.</li> <li>Work closely with the YunoJuno Talent and Sales teams to support talent acquisition initiatives and strengthen marketplace disciplines and skills as required.</li> <li>Ability to check key skills needed for each specialism and ensure the quality level is maintained and in line with the Talent teams expectations.</li> </ul>Requirements : <ul> <li>Extensive experience in a community management role centered on expanding and nurturing a community or user base.</li> <li>Experience in a marketplace or recruitment industry within a startup or scaleup environment is a valuable asset.</li> <li>Desirable experience in supporting talent teams in recruiting in Tech, Creative or Marketing specialisms.</li> <li>Demonstrated experience in initiating and measuring the success of community growth and advocacy programs.</li> <li>Strong affinity with content creation, and managing online platforms such as Telegram, Twitter, Facebook, LinkedIn, Eventbrite, Discord, Reddit, Luma etc.</li> <li>Passion to develop freelancer communities both in the UK and internationally.</li> <li>Experience in building relationships and interacting with customers.</li> <li>Ability to empathise with freelancers and quickly grasp the issues they are facing.</li> <li>Self-starter and proactive, can take initiative and are comfortable scoping, driving and executing on initiatives.</li> </ul>Interview Process : <ul> <li> Discovery Call with Talent Partner</li> <li> 1st Stage withAkua Appiah-Ampofo (HR) - 30minutes - via googlemeets</li> <li> 2nd Stage with Gavin Lewis (Head of Talent) + Joao Martires (COO) - via 45minutes</li> <li> Final Stagewith Runar Reistrup (CEO) - 30minutes - via googlemeets</li> </ul>Why YunoJuno Aside from our people, culture, and mission, there are a variety of additional benefits that help make YJ a great place to work! Benefits include: <ul> <li> MacBook</li> <li> 25 Annual Allowance + Bank Holidays</li> <li> Birthday Off &amp; Birthday Voucher</li> <li> Company Pension Scheme</li> <li> Healthcare Insurance with Vitality (upon completion of probation)</li> <li> Free Eye Test</li> <li> Cycle to work</li> <li> Plus many more!</li> </ul>Where to from here At YunoJuno we value diversity and believe that teams with diverse backgrounds, experiences, and identities are the strongest. We welcome applicants from all walks of life and encourage those with alternative identities, backgrounds, and experiences to apply for our vacancies. Our commitment to fairness and accessibility is reflected in our hiring process. We are happy to accommodate any requests to meet your requirements during the hiring process. We strive to ensure all candidates have equal opportunities to succeed. Department Talent/Recruitment Locations London Remote status Hybrid

57 Jobs in West Byfleet, UK