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Job Description A unique part-time opportunity has arisen for a passionate Manager to join the housing industry providing a day to day service delivery to the organisation and it's clients. In the House Manager job, you will be: <ul> <li>Managing onsite operations and resources with a strong focus on delivering exceptional levels of customer service</li> <li>Record keeping, dealing with and supporting with events, activities and emergencies</li> <li>Meeting with prospective home owners and tenants, introducing them to the organisation and services that are provided</li> <li>Dealing with any enquiries concerning all aspects of the management within the organisation</li> <li>Responsible for all Health and Safety elements including reports, following procedures, inspections, maintenance and security</li></ul>We would love to see your CV if you have the following: <ul> <li>Previous experience working in a customer focused environment ideally within the housing sector</li> <li>Strong communication and customer service skills</li> <li>The ability to establish and maintain high standards of personal conduct and professional relationships</li> <li>An understanding and knowledge of confidentiality and data protection</li></ul>This is a part time, temporary role working 9:00am to 13:00pm, on the 24th, 26th and 28th November. The role is based near Llandudno and on an hourly rate of £12.21 per hour plus holiday pay.

House Manager

About The Role Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! As a Housing Officer, you will be the primary relationship manager for our customers in across our Somerset West and Taunton patches. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: <ul> <li>Provide outstanding service and support for customers, handling queries, permissions and tenancy management.</li> <li>Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.</li> <li>Manage cases of tenancy breaches, including the Safeguarding of our customers.</li> <li>Oversee estate standards and service contract to ensure value for money and a high-quality living environment.</li> <li>Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability.</li></ul>Why Join LiveWest: <ul> <li>You will be part of a forward thinking housing association, focused on collaboration, customer service and community impact.</li> <li>With opportunities for professional development and a supportive work environment, this role offers you a chance to grow your career whilst making a real difference.</li></ul>This role is being offered on a full time, permanent basis working 37 per week. This is a field based role in the Somerset West and Taunton area. This is a unique and exciting opportunity. We are open to different working patterns for the right individual and can be flexible providing we meet the business needs, ensuring we maintain our high standards and service offer. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check. About The Candidate To be successful in your application for the role of Housing Officer - Neighbourhoods, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experience in social housing with experience of tenancy, estate and housing management.</li> <li>Be CIH Level 4 qualified, or be willing to work towards.</li> <li>Experience working as a Housing Officer and knowledge of tenancy law. (Policy through to potential court).</li> <li>Strong interpersonal skills.</li> <li>Excellent organisational skills to manage competing priorities in a fast-paced environment.</li> <li>Have an excellent customer focus, with an ability and drive to improve customer satisfaction.</li> <li>Hold a full UK driving licence and access to a suitable vehicle.</li></ul>Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li></ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Neighbourhoods Housing Officer

Job Summary Role: Senior Practitioner - Intensive Housing and support service Salary: £39,518 per annum Contract: 11/01/2027 Hours: 37.5 per week Location: New Cross - London Closing date: 23/11/2025 Interview date: 05/10/2025 Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment About us... Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role... We are looking for a Senior Practitioner to join the IHASS team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will: <ul> <li>Lead delivery of high-quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.</li></ul><ul> <li>Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.</li></ul><ul> <li>Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.</li></ul><ul> <li>Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.</li></ul><ul> <li>Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.</li></ul><ul> <li>Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.</li></ul>You will: <ul> <li>Lead delivery of high quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.</li></ul><ul> <li>Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.</li></ul><ul> <li>Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.</li></ul><ul> <li>Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.</li></ul><ul> <li>Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.</li></ul><ul> <li>Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.</li></ul>We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: <ul> <li>Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). </li> <li>Pension - we contribute 6.5% to your pension when you contribute 1.5%. </li> <li>Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. </li> <li>Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. </li> <li>Life assurance - four times your annual salary and critical illness cover.</li> <li>Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.</li></ul>Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Buckley, Lead Manager at <a href="mailto:Michael.Buckley@thamesreach.org.uk" target="_blank">Michael.Buckley@thamesreach.org.uk</a> Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974. Job Profile Location New Cross - London

Senior Practitioner - Intensive Housing and support service

Job Summary Role: Support Worker - Intensive Housing and support service (IHASS) Salary: £33,742 per annum Contract: Fixed term until 11/01/2027 Hours: 37.5 per week Location: New Cross Closing date: 23/11/2025 Interview date: 05/11/2025 Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment About us... Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role... We are looking for a Support Worker to join the IHASS team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will be: <ul> <li>Providing floating support across six London boroughs to help individuals with rough sleeping histories to sustain their tenancies and prevent homelessness.</li> <li>Supporting individuals to maximise their income through measures such as benefit optimisation, rent arrears reduction, and debt management assistance.</li> <li>Enhancing the resilience of individuals using our services by developing independent living skills and connecting them with education, training, and employment opportunities to support long-term, sustainable independence.</li> <li>Improving individuals' quality of life through close collaboration with health and wellbeing services, including mental health, substance misuse, and probation support.</li> <li>Referring individuals to appropriate external support services</li> <li>Carry a client caseload.</li></ul>You will have: <ul> <li>Experience supporting vulnerable individuals to sustain accommodation and achieve housing stability.</li> <li>Confidence and be capable working independently within a floating support service.</li> <li>Skills in producing clear, accurate, and high-quality case notes and documentation.</li> <li>Effective communication with strong active listening skills.</li> <li>Experience in operating across six London boroughs and collaborate with relevant agencies to connect individuals with appropriate support.</li> <li>Commitment to empowering individuals by building confidence and developing independent living skills.</li></ul>We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: <ul> <li>Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). </li> <li>Pension - we contribute 6.5% to your pension when you contribute 1.5%. </li> <li>Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. </li> <li>Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. </li> <li>Life assurance - four times your annual salary and critical illness cover.</li> <li>Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.</li></ul>Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Buckley, Lead Manager at <a href="mailto:Michael.Buckley@thamesreach.org.uk" target="_blank">Michael.Buckley@thamesreach.org.uk</a> Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974. Job Profile Location New Cross - London

Support Worker - Intensive Housing and support service

Job Description Proposed Interview Date: Monday 1 and Tuesday 2 December 2025 (subject to change) Closing Date: Sunday 23 November 2025 Contract Type: Permanent and Temporary (up to 1 year) positions available Salary: FC6 £30,691.29 - £33,732.26 (Pro Rata) Working Pattern: 36 or 18 Hours per week Location: Across Fife Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife, and we work with many different organisations, including tenant's groups, to try to make that happen. As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements, which also includes supporting local Tenants and Residents groups. This may require attendance at evening meetings. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards. A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for. The Person If you meet the essential qualification criteria outlined below, we'd like to hear from you: <ul><li>We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of Supports available to tenants.</li></ul><ul><li>You will have experience of partnership working when managing tenancies.</li></ul><ul><li>You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy.</li></ul><ul><li>You will need good time management, communications and organisational skills.</li></ul><ul><li>You will also possess IT Skills.</li></ul><ul><li>You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the SVQ4 in Housing and Housing Law Advice 2 qualifications.</li></ul>Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. Further Information <ul><li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li></ul><ul><li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li></ul><ul><li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li></ul><ul><li>Directorate Information - Council Department information</li></ul><ul><li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial</li></ul><ul><li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a></li></ul>As a progressive employer, we offer the opportunity to work in this role as a "blended working" arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required. For further Information please contact: Euan Hannah - E<a href="mailto:uan.Hannah@fife.gov.uk" target="_blank">uan.Hannah@fife.gov.uk</a>

Housing Management Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Leamington and Nuneaton Justice Centres Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35* Contract Type: 6 month secondment *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. The successful candidate will need to complete an enhanced DBS check and obtain MOJ vetting. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Lea Culshaw | <a href="mailto:lea.culshaw@cgl.org.uk" target="_blank">lea.culshaw@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The role Community Safety Officer <ul> <li>£36,500 per annum plus Benefits.</li> <li>37 hours flexible (Mon-Fri)</li> <li>Permanent Role.</li> <li>Home-based with regular site attendance across Dorset</li> <li>The closing date for applications 25th November 2025 (Midday)</li></ul>At Magna our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role &amp; what you take care of: Magna is delighted to offer an exceptional career opportunity to join our Customer and Community Support team as a dedicated Community Safety Officer. In this role, you will support the Magna Safer Communities Lead to ensure that cases involving anti-social behaviour, domestic abuse, and safeguarding processes are thoroughly investigated and managed according to established protocols. You will become part of a professional team who are passionately committed to delivering an exceptional customer experience, while contributing to our organisational objectives of delivering great homes together! <ul> <li>Undertake case management and legal work (including preparing and presenting Injunctions and possession claims; up to and including eviction)</li> <li>Attend and contribute to multi-agency meetings and manage referrals and queries from other agencies.</li> <li>Compile relevant information and data for other teams, such as complaints or access requests.</li></ul>What you need to be successful: <ul> <li>Excellent customer care, problem solving, record keeping and communications skills.</li> <li>Experience of using, preparing and instructing on legal and non-legal interventions and multi-agency working.</li> <li>Demonstrated attention to accuracy and detail, with experience utilising case management systems.</li> <li>Hold a valid driving licence, access to a vehicle, and be prepared to travel for work-related purposes.</li></ul>This post is subject to a basic level DBS check. (Disclosure and Barring Service) Applicants with transferable qualities are encouraged to apply. Magna Benefits: We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. We offer: <ul> <li>Pension matched up to 8%. </li> <li>Employee assistance &amp; Health Care Cash Plan. </li> <li>Learning and Development. </li> <li>Company sick pay </li> <li>Wellbeing Portal and Colleague Voice. </li> <li>Mileage and Agile working</li> <li>Paid day a year to volunteer. </li> <li>Rental / Stamp Duty Loan and Credit Union.</li> <li>Discounts on entertainment, high street shops and grocery shopping.</li> <li>Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years. </li></ul>Our full range of benefit details can be viewed on our website under each vacancy. For an informal discussion about this post, please contact: Dani Davies - Talent Acquisition Manager at: <a href="mailto:dani.davies@magna.org.uk" target="_blank">dani.davies@magna.org.uk</a> or by mobile: 07528 974936 To apply please visit our website <a href="http://www.magna.org.uk" target="_blank">www.magna.org.uk</a>, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early. About us We're Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year. Our vision of "Creating Great Homes Together" is fundamental to the work we do and we have ambitious plans to be "beyond the best" over the next ten years. Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory. Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won't achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant. Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers. For further information about Magna, please visit our website by clicking here. Our benefits Generous holiday This means the safety of our colleagues our customers is always our main priority. Competitive pension This is our mindset and our team approach to putting customers at the heart of all we do. Wellbeing support This is about how we treat each other and how we go about our business. Healthcare cash plan This is about how we all take responsibility for all our actions every day. Learning and development This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries. Colleague voice This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. For more details on our great range of benefits, please download the attachment which can be found at the bottom of this page. Our values Always safe This means the safety of our colleagues and our customers is always our main priority. All about customers This is our mindset and our team approach to putting customers at the heart of all we do. Be kind This is about how we treat each other and how we go about our business. Own it This is about how we all take responsibility for all our actions every day. One team This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. Be curious This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries

Community Safety Officer

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility Job overview This is an exciting opportunity for an experienced Mental Health Practitioner to work within the Nottingham City Homeless Mental Health Team. The role involves outreach work to reach those experiencing homelessness to provide mental health support. The post holder will have a caseload and provide assessment and treatment in a number of community settings. We are a small team providing outreach to those with SMD / homelessness. We work closely with many partner agencies such as substance services, hostels and voluntary sector organisations. The team is relatively new having been developed around 3 years ago and has already won clinical team of the year at Nottinghamshire Healthcare in 2023. We pride ourselves of working in a trauma informed , person centred way to enable people to engage in support on their terms. We are part of the SMD partnership in Nottingham which is a finalist in the HSJ awards this year. We will provide the successful candidate with the opportunity to develop skills needed to work within a community setting. The training offers will include specific skills required for working in the homeless sector, for example, trauma informed care, substance use and housing knowledge. We are looking for someone experienced in mental health and keen to learn, with an interest in working with people with Severe and Multiple Disadvantage (SMD). Main duties of the job The post holder will be expected to hold a caseload and work with service users and their families to support personalised care plans and provide specialist interventions. You will promote the recovery of patients and through working with partner agencies and primary care to ensure access to mental health treatment. You will complete longitudinal assessments and apply an assertive outreach approach where engagement will be key. You will be in the community working with street outreach to reach those rough sleeping and in temporary hostels. You will provide mental health interventions and work in a trauma informed way to improve the mental health outcomes for people with complex needs. You will act as a trusted assessor for those requiring longer term secondary mental health services enabling access to the LMHTs . We are seeking enthusiastic team players, to work within a dynamic multi-disciplinary health team, with excellent communication and interpersonal skills, and the ability and experience to manage complex cases in partnership with other agencies. A keen interest in working in the homeless sector is required however we understand that not everyone will have worked in this sector so practice experience is not essential. Working for our organisation #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons. We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment Detailed job description and main responsibilities Day to Day Duties: Caseload management for service users in the community experiencing homelessness. Triage of referrals, provision of initial assessments and one-to-one interventions with service users. To manage a caseload of patients and coordinate their care. To undertake and record comprehensive need/risk assessments, devise and implement treatment plans for service users. To demonstrate the application of specialist skills and knowledge in order to maintain professional competence and fitness to practice as a mental health practitioner. To establish and maintain robust communication networks with clients, carers, team members, other health care and social care workers within urgent care and the community. To use interpersonal skills in diffusing potentially emotive situations while undertaking assessments and pathway planning within acute settings. A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Person specification Qualifications Essential criteria <ul><li>Professional Qualification (Mental Health) to degree level or equivalent</li><li>Maintains current registration with the NMC</li><li>Further specialist knowledge/post registration experience in specific service area or other formal training</li></ul>Desirable criteria <ul><li>Demonstrates continued professional development</li></ul>Knowledge Essential criteria <ul><li>Knowledge and understanding of current legislation and understanding of clinical risk assessments</li><li>Knowledge of the nursing 6 c's</li></ul>Desirable criteria <ul><li>Awareness of national and local issues impacting on nursing care</li><li>Knowledge of Management theories</li></ul>Skills Essential criteria <ul><li>Ability to work as part of a team</li><li>Good written/oral communication skills</li><li>Diplomatic, caring &amp; sympathetic</li><li>Ability to be flexible and handle conflict issues</li><li>Good skills in assessment intervention and evaluation of patients nursing care</li><li>Clinical supervision skills</li><li>IT skills</li></ul>Experience Essential criteria <ul><li>Demonstrates satisfactory clinical expertise for the banding</li><li>Specialist and area specific experience</li></ul>Desirable criteria <ul><li>The ability to deal with and resolve conflict</li></ul>Contractual Essential criteria <ul><li>Ability to work to meet the needs of the service</li><li>A full driving licence and vehicle for business use</li></ul>Values and Behaviours Essential criteria <ul><li>All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork</li><li>All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation</li></ul>Training Essential criteria <ul><li>Willingness to undertake new clinical practices, education and training that will enhance service delivery</li></ul>Additional Information <ul><li>We reserve the right to close the post early once we have received a sufficient number of applicants.</li><li>The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria. </li><li>In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.</li><li>For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure. </li></ul>Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description (PDF, 432.6KB) </li> <li> Person Specification (PDF, 283.4KB) </li> <li> Colleague Benefits (PDF, 16.1MB) </li> <li> About the Trust (PDF, 6.4MB) </li> <li> About Nottinghamshire Healthcare (PDF, 1.5MB) </li> </ul>

Mental Health Practitioner- City Homeless Mental Health Team

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility Job overview This is an exciting opportunity for an experienced Mental Health Practitioner to work within the Nottingham County Homeless Mental Health Team. The role involves outreach work to reach those experiencing homelessness to provide mental health support. It is a great time to be joining the team as we are starting a Health Innovation project and the successful candidate will have the opportunity to contribute to service development. The team will be working closely with the Alcohol Long Term Conditions Team, Drug and Alcohol Liaison Teams and Physical Health Care Team to provide wrap around care to people experiencing homelessness in the county. We will provide the successful candidate with the opportunity to develop skills needed to work within a community setting. The training offers will include specific skills required for working in the homeless sector, for example, trauma informed care, substance use and housing knowledge. We are looking for someone experienced in mental health and keen to learn, with an interest in working with people with Severe and Multiple Disadvantage (SMD). We do not have a set base so the location in the county this can be negotiated with the successful candidate. Main duties of the job The post holder will be expected to hold a caseload and work with service users and their families to support personalised care plans and provide specialist interventions. You will promote the recovery of patients and through working with partner agencies and primary care to ensure access to mental health treatment. You will complete longitudinal assessments and apply an assertive outreach approach where engagement will be key. You will be in the community working with street outreach to reach those rough sleeping and in temporary hostels. You will provide mental health interventions and work in a trauma informed way to improve the mental health outcomes for people with complex needs. You will act as a trusted assessor for those requiring longer term secondary mental health services enabling access to the LMHTs . We are seeking enthusiastic team players, to work within a dynamic multi-disciplinary health team, with excellent communication and interpersonal skills, and the ability and experience to manage complex cases in partnership with other agencies. A keen interest in working in the homeless sector is required however we understand that not everyone will have worked in this sector so practice experience is not essential. Working for our organisation #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services,supported by a dedicated Health and Wellbeing team The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment Detailed job description and main responsibilities Fixed term post To join the integrated MH and physical team supporting the homeless in the county of Nottinghamshire. This is a newly established team and we have new funding to increase staff capacity. We are looking for an individual passionate about working in the sector and in return we offer training and support to enable working in this specialist team. We are looking for a Mental Health practitioner which includes Nurses, AHP's and Social workers. Daily duties include managing a caseload of service users in the community experiencing homelessness. Triage of referrals, provision of initial assessments and one-to-one interventions with service users. To undertake and record comprehensive need/risk assessments, devise and implement treatment plans for service users. To demonstrate the application of specialist skills and knowledge in order to maintain professional competence and fitness to practice as a mental health practitioner. To establish and maintain robust communication networks with clients, carers, team members, other health care and social care workers within urgent care and the community. To use interpersonal skills in diffusing potentially emotive situations while undertaking assessments and pathway planning within acute settings. A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Person specification Qualifications Essential criteria <ul><li>Professional Qualification (Mental Health) to degree level or equivalent</li><li>Maintains current registration with the NMC</li><li>Further specialist knowledge/post registration experience in specific service area or other formal training</li></ul>Desirable criteria <ul><li>Demonstrates continued professional development</li></ul>Knowledge Essential criteria <ul><li>Knowledge and understanding of current legislation and understanding of clinical risk assessments</li><li>Knowledge of the nursing 6 c's</li></ul>Desirable criteria <ul><li>Awareness of national and local issues impacting on nursing care</li><li>Knowledge of Management theories</li></ul>Skills Essential criteria <ul><li>Ability to work as part of a team</li><li>Good written/oral communication skills</li><li>Diplomatic, caring &amp; sympathetic</li><li>Ability to be flexible and handle conflict issues</li><li>Good skills in assessment intervention and evaluation of patients nursing care</li><li>Clinical supervision skills</li><li>IT skills</li></ul>Desirable criteria <ul><li>High level of emotional intelligence</li></ul>Experience Essential criteria <ul><li>Demonstrates satisfactory clinical expertise for the banding</li><li>Specialist and area specific experience</li></ul>Desirable criteria <ul><li>The ability to deal with and resolve conflict</li></ul>Contractual Essential criteria <ul><li>Ability to work to meet the needs of the service</li><li>A full driving licence and vehicle for business use</li></ul>Values and Behaviours Essential criteria <ul><li>All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork</li><li>All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation</li></ul>Training Essential criteria <ul><li>Willingness to undertake new clinical practices, education and training that will enhance service delivery</li></ul>Additional Information <ul><li>We reserve the right to close the post early once we have received a sufficient number of applicants.</li><li>The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria. </li><li>In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.</li><li>For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure. </li></ul>Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description (PDF, 432.6KB) </li> <li> Person Specification (PDF, 384.6KB) </li> <li> Colleague Benefits (PDF, 16.1MB) </li> <li> About the Trust (PDF, 6.4MB) </li> <li> About Nottinghamshire Healthcare (PDF, 1.5MB) </li> </ul>

Mental Health Practitioner - Homeless Mental Health Team

Contract Type: Fixed Term Contract (for 12 months) Contract Reason: Specific Project Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment Salary: Grade G. SCP 23 £34,434 - SCP 28 £39,152 Hours Per Week: 36hours Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, Tameside, OL6 7RL Assessment Date: To be arranged The Role This role will be based within the very busy Housing Advice service, working on a new project to target Empty Homes within Tameside and ring them back into use using a variety of options and solutions You will be working closely with colleagues from across the council and social landlords to create solutions along with building strong connections within communities. You will be expected to participate in multi-agency meetings to support those most vulnerable in our communities to ensure sustainability of tenancies and accommodation arrangements. We are seeking an experienced individual who has worked within a busy and challenging environment, you will be used to having to manage competing priorities and often having to use your own initiative to find solutions for customers. Experience of using IT systems including the Locata case management system and Microsoft packages would be an advantage. About You You will be someone who is ready for a challenge to help address the housing crisis in Tameside by using new and innovative ways to engage with owners of properties that are empty in the area. You will have a background in housing whether that be in the social sector or private and an understanding of the various legislation available to use. You will be a clear and confident communicator with an ability to negotiate complex decisions and policies. You will be able to use IT systems to create and maintain a case management system and database. You will be a team player and seek out opportunities to support the wider team whenever possible. Creativity is a key factor in this role and the ability to be able to bring to life the vision of Tameside in supporting residents is key The ability to work collaboratively with partners is a must alongside a track record of delivering projects About Us Come shape the future of Tameside with us! Message from Julian Jackson, Director of Place at Tameside Council. "Since joining Team Tameside in September 2022, I've been proud to work alongside a hardworking and passionate team that's making a real difference to our borough. "Our Place Directorate is at the heart of shaping Tameside-covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it's keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day. ''We've already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it's not just about developments- day to day it's about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and asssets for the future. To do that, we need passionate people to join us. If you want to be part of a team that's driving real change, improving local services, and shaping the future of Tameside, we'd love to have you on board. Come and be part of something great. Let's build the future of Tameside together!'' At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities. We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do. Our employees' skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here For further information about this role please contact the recruiting manager on 0161 342 4352 or <a href="mailto:carol.halton@tameside.gov.uk" target="_blank">carol.halton@tameside.gov.uk</a>

Homeless Prevention Officer - Empty Homes

Income Recovery Officer Grade 9 - £25,989 - £28,598 per annum Full Time - 37 hours per week Indefinite Contract Are you passionate about supporting residents, reducing arrears, and helping people stay and succeed in their accommodation? We are excited to announce a brand new opportunity to join our Housing team at Hastings Borough Council as an Income Recovery Officer. In this newly created role, you'll play a vital part in helping residents in our accommodation manage their rent and related payments. Your focus will be on providing excellent customer service while recovering rent, service charges, and other housing-related debts such as storage, removals, and homelessness prevention loans. You'll regularly monitor rent accounts, take appropriate action in line with council policies, and work closely with residents, internal teams, and partners such as the Housing Benefit team and other support services. We're looking for someone with experience in recovering income, including rental income and arrears, and who is committed to delivering a customer-focused service. For a full Job Description and Person Specification, please see the attached document. The role offers flexibility for hybrid working, however it will be primarily office-based. Closing date: 24th November @ 12:00pm How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy <ul> <li>Management Competency Framework</li> <li>Staff Competency Framework</li> <li>Job Description / Person Specification - Income Recovery Officer</li> </ul>

Income Recovery Officer

About The Role Working Hours: 35 Hours per week Contract Type: Full-Time, Permanent Additional Payments: Casual Car User Allowance Closing Date: 24 November 2025 Closing time: 11.59pm Interview Method: Face to Face Important: Please note, this advert may be closed early if a large number of applications are received. We would encourage you to apply as soon as possible. This role is subject to - 2 References - where possible we require 3 years' history. Qualification - • Qualified in Housing Health and Safety Rating System (HHSRS) or willingness to work towards • In depth knowledge, understanding and practical application of housing legislation or a degree in Environmental Health or an HNC in Environmental Health Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check. The Housing Compliance and Enforcement Team are responsible for dealing with reports of housing disrepair and health and safety related matters in the private rented sector, taking enforcement action as required. Officers deal with reports of housing disrepair and health and safety matters in rented properties, taking enforcement action when necessary, as well as undertaking the administration and enforcement of Mandatory HMO licensing and Selective licensing within the City, working on proactive projects to tackle rogue landlords, and investigating tenancy relations issues e.g., illegal evictions. The team works closely with Greater Manchester Fire and Rescue Service and undertakes proactive initiatives to tackle inadequate and dangerous housing across Manchester. More detailed information can be found in the accompanying Job Description. We're the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. About the Candidate You will be a driven individual, keen to deliver statutory housing interventions. The position plays an important role in ensuring that warm, safe, healthy homes are available for all private tenure residents across Manchester. Poor housing has a direct link to poor health, comfort, and mental well-being. You will work with landlords to ensure properties are brought into a good state of repair, are decent and safe for the occupants to live in, protecting public health and improving quality of life. Some of the skills and attributes you will need are the ability to use technology to process housing interventions, conduct thorough investigations utilising digital resources and by attendance on site where necessary, and the ability to prioritise workloads and be flexible in your work approach. Successful applicants will gain the opportunity to work in a dynamic and well-regarded team, working flexibly with good hybrid working conditions. We are an Equal Opportunities Employer, and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender and sexual orientation. For an informal discussion please contact Emma Broadbent on 0161 600 8944. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.</li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.</li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.</li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.</li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.</li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li>If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Housing Enforcement Officer

The vacancy Fixed term contract 12 months Full time (37 hours per week) We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li> <li>Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.</li> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li> <li>A strong understanding of ASB legislation and best practice in case handling.</li> <li>Proven ability to manage rent arrears and support financial wellbeing.</li> <li>Experience with newbuild signups.</li> <li>Excellent customer service skills with a resident-first approach.</li> <li>Strong problem-solving, negotiation, and influencing skills.</li> <li>Effective communication, time management, and organisational abilities.</li> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Why Join Us? At bpha, our values are at the heart of everything we do: <ul> <li> We take responsibility: We do what we say and are accountable for our actions.</li> <li>We show empathy: We respect and listen to every colleague and customer.</li> <li>We are better together: We value diversity and achieve more as one team.</li> <li>We are ambitious: We strive for excellence and make a positive difference.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 including car allowance</li> <li>28 days holiday PLUS Bank Holidays</li> <li>A generous contributory pension scheme</li> <li>Private health care</li> <li>Free life assurance</li> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li> <li>Opportunities for learning and development</li> <li>Discounted gym membership</li> <li>Retail discount scheme</li></ul>Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Coombe Court 2 days a week. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Please note we hold the right to close the vacancy early depending on application volumes. Closing Date: Monday 17th November 2025 at 23:59 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Patch Coverage - Croydon, Sutton and surrounding area. Interview via Teams on 24th November We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role This role is responsible for ensuring compliance with the Group's statutory duties as set out in the Building Safety Act and Fire Safety Act, and compliance obligations by managing all 11m+ buildings in accordance with the Safety Case Report and ensuring compliance with the requirements of the Building Assurance Certificate. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve <ul><li>To apply the principles of BS9997, including Plan, Do, Check, Act, across all our activities on building safety and ensuring that all relevant aspects of Health and Safety legislation and Building Regulations are adhered to in all circumstances relating to buildings within the portfolio, taking into full consideration recommendations in the revised Building Regulatory regime</li><li>To prepare and maintain Safety Case reports for auditing by the Building Safety Regulator, to ensure the building remain compliant in line with the Act and closely monitor the completion of any resulting actions</li><li>To prepare and manage the hazards and risks of the HRB's through producing, maintaining and audit/updating bow tie risk assessments to reduce risks</li><li>Support the Building Safety Leader to review, update and implement as required the resident engagements strategy, MOR policy, Building safety policy and any other policy required to meet the building safety act</li><li>Act as the Group's expert on all new legislation relating to building safety and fire safety and ensure that the correct systems and services are in place to meet our obligations</li><li>To provide technical guidance and critical support to other departments to ensure that works are carried out to meet all regulatory requirements. Such as Building control consents through Planned investments and replacements</li><li>Ensure fire risk structure assessments are undertaken and reviewed regularly and any recommendations are undertaken in a timely manner</li><li>Build and manage internal and external relationships including Procurement consortia, consultants, contractors, statutory authorities, and other public bodies through which we deliver services, in order to drive H&amp;S culture across Orbit Group and its partners</li></ul>What you'll bring Essential skills <ul><li>Educated to degree level in a property related subject or relevant professional qualification or able to demonstrate extensive relevant experience and equivalent knowledge.</li><li>National General Certificate in Occupational Health and Safety (or equivalent).</li><li>Sound technical knowledge of Fire Safety, Asbestos, Building services including Gas, Mechanical &amp; Electrical services.</li><li>Experience and knowledge of managing external providers and varying delivery models.</li></ul>Desirable skills <ul><li>Experience and knowledge of setting and managing maintenance budgets.</li><li>Extensive management experience and demonstrable people management and leadership skills.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Building Safety Manager

Housing Officer (2 year fixed term) Harlow District Council Harlow District Council Fixed Term, Full Time £37,280 - £39,152 per annum, Grade 11 Location: Harlow Closing Date: 26th November 2025 Essex County Council are delighted to be supporting Harlow District Council in recruiting a Housing Officer (2 year fixed term contract). Please do NOT click apply on the Working or Essex site as you application will not go through OR click on any of the APPLY buttons. Please click here to apply directly to Harlow District Council. Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year) Are you a motivated professional looking for an opportunity to make a positive difference to the lives of Harlow tenants and their families? Harlow Council is on a mission to transform Harlow's housing. As a Housing Officer you will work as part of a team responsible for management of the councils housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for the people and property service delivery of areas such as: <ul> <li>Dealing with breaches of tenancy conditions.</li> <li>Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour.</li> <li>Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising</li> <li>Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies.</li> <li>Assisting residents with enquiries regarding their tenancies and leases and providing support where required.</li> <li>Engaging with customers and encouraging their involvement in decisions relating to the Housing Service.</li></ul>The post holder will be responsible for ensuring service standards are achieved and high levels of customer satisfaction are maintained. A good working knowledge of housing management, experience in social housing or the voluntary sector and a qualification in housing or a related subject would be advantageous together with an understanding of current Housing Legislation and experience of landlord and tenant working. Good knowledge of statutory responsibilities and clear understanding of equality issues in relation to service delivery is required. You will possess excellent people skills, with the ability to communicate effectively and diplomatically at all levels and have a proactive and solution focused approach to problem solving. You will also have good administration and IT skills and be able to work effectively within a pressurised, customer focused environment. You will need to be available to work or attend meetings outside of normal working hours. A driving licence and access to a vehicle or other satisfactory means of transport is required for this post. For an informal discussion about this role, please contact Jennie Kitteridge, Estates and Tenancy Team Leader, on 01279 446294 HTML cleaned and optimized with WordToHTML.net

Housing Officer (2 year fixed term) Harlow District Council

Job Description About the Role Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the Basingstoke area on a part-time, permanent basis. The role involves working 17.5 hours per week, over two and a half days, between Monday and Friday. In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness on site, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns. What We Are Looking For We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate: <ul> <li>Proven experience in grounds maintenance across a range of sites and garden types</li> <li>Strong understanding of lawn, shrub, and plant care</li> <li>A history of delivering excellent customer service</li> <li>Physical capability to carry out tasks safely and effectively</li> <li>Ability to work independently as well as collaboratively within a team</li> <li>Knowledge of Health and Safety regulations, including COSHH and PPE</li> <li>A full UK driving licence</li></ul>Desirable Qualifications Although not essential, the following qualifications would be advantageous: <ul> <li>NVQ Level 2 in Horticulture or equivalent (RHS, City &amp; Guilds, HND)</li> <li>PA1 and PA6 NPTC Certificates</li></ul>To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Job Description Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our team in the Brighton area on a permanent, full-time basis. You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: <ul> <li>Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Knowledge of Health &amp; Safety legislation, Including COSHH and PPE.</li></ul>The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes: <ul> <li>Competitive salary of £25,845 per annum. </li> <li>Hours of work are Monday to Friday, 35 hours per week.</li> <li>25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service, plus Partnership Days.</li> <li>Healthcare Cashback Plan.</li> <li>Pension Contributions - up to 9% matching contributions.</li> <li>3 x Life Assurance.</li> <li>Cycle to Work Scheme.</li> <li>Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li> <li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If this sounds like the role that you are looking for, we would love to hear from you, apply today! INDTGP REEDTGP TJTGP

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. Are you wanting to develop your career in positively impacting the lives of individuals who use our Warrington service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Warrington team. We have an exciting opportunity for an Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Waltham Forest Hours: Full-time, 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata if part time) Allowance: £2,195.72 Outer London Weighting, pro rata *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Interview Date 1/12/2025 Closing Date 28/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Joel Meade | <a href="mailto:joel.meade@cgl.org.uk" target="_blank">joel.meade@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections and Energy Performance Certificates</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors' invoices once funds have been received from the landlord</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

Community Safety Officer - 2-year fixed term (grant funded) We have an exciting job opportunity for an experienced Community Safety Officer This role comes during a period of change, with a change of UK government, national review of community safety partnerships, as well as a changing context for Solihull. A refresh to our approach to community safety is needed, with more intelligence-led practices, community engagement and multi-agency problem solving.Whilst there are solid foundations to build from, there are significant opportunities for the right candidate to help us improve and shape our Council and multi-agency approach to community safety, with a particular focus on issues such as hate crime, community cohesion, online safety and Prevent. In this varied and interesting role, you will be responsible for: <ul><li>Supporting the Safer Solihull Partnership (our local Community Safety Partnership) ensuring it can operate as effectively as possible to deliver its legal responsibilities and duties which promote safer places and communities across Solihull.</li><li>Co-ordinating the development and delivery of community safety related interventions, plans and projects, including (but not limited to) activity to promote community cohesion, tackle hate crime, ensure compliance with the Prevent duty and promote online safety This will involve working with a range of partners including those from the statutory and voluntary and community sectors.</li><li>Research, data collection and analysis to help inform future policy, strategy, programmes and service delivery against priority workstreams.</li></ul> Key requirements You will have: <ul><li>Educated to degree level in a related subject or relevant community safety qualifications, or evidence of significant knowledge and skills acquired through extended experience in community safety.</li><li>Relevant knowledge and experience of community related work, services and interventions within a local authority or related organisation.</li><li>Experience of working successfully in complex partnership environments and/or multi-agency teams.Able to use your developed interpersonal skills to bring change through influence, negotiation and collaboration.</li><li>Analytical skills, able to interpret and evaluate statistical and management information, together with experience of developing and implementing policy, strategy, projects and/or programmes.</li></ul> The offer In return, we offer the opportunity to further develop your experience and expertise, ideas and skills within a challenging and dynamic environment. As an employee of Solihull Council, you will also benefit from a competitive salary, attractive staff benefits, access to the Local Government Pension Scheme and a range of flexible working options.This will include benefitting from the implementation of smarter working practices, reflecting that work is what you do and not necessarily where you go to do it. Whilst your office location will be at the Council House you will be able to work from other locations around the borough and from home, as appropriate. Additional information To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences . For an informal discussion about this post, please contact Hannah Pawley, Community Safety Partnerships Lead at <a href="mailto:hannah.pawley@solihull.gov.uk" target="_blank">hannah.pawley@solihull.gov.uk</a> Closing date for completed applications 23rd November 2025 Interviews will take place week commencing 1st December 2025 Please note CV's will not be accepted for this role. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. Solihull Council is proud to be an Equal Opportunities Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment. Attached documents Job description and person specification

About The Role Working Hours: 35 Hours Per Week Contract Type: Full-Time, Permanent Additional Payments: Casual Car Allowance Closing Date: 23 November 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. Qualification - You will have a construction related qualification or equivalent demonstrable work experience with knowledge of effective professional surveying service for major repairs, minor planned works and legal housing disrepair. Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. Manchester City Council Housing Services manage over 12,500 homes across north Manchester, committed to providing safe, well-maintained homes guided by accountability, legal standards, and active tenant engagement. As part of the team, working as a surveyor, you will play a vital role in surveying the whole of the Housing Stock against both professional and sector standards ensuring the homes we provide meet our core values as detailed in our Placed called Home Strategy. If you're successful, you'll join a team of Surveying professionals pushing forward a high standard of healthy, safe, sustainable, and accessible homes across the across the portfolio of 12,500 properties that we manage. This role will be working within the Repairs and Maintenance team in Housing Services, responsible for: <ul> <li>Professional surveying services, the management of responsive repairs works, void property works, damp, mould and condensation works, major repairs and minor planned works, housing disrepair, and aids and adaptations maintenance services.</li></ul><ul> <li>Supporting on the management of reactive repairs, void property repairs, major repairs, minor planned works and major insurance works. Take project management leadership for the end-to-end of the process, including the management of third-party consultants. Ensure that where work is delegated or carried out by other parties, such as contractors, that over-view is managed, and deadlines achieved successfully. </li></ul><ul> <li>Working on the delivery of legal housing disrepair remedial works inclusive of the undertaking of joint inspections, producing Scott Schedules and ensure works are issued and completed in accordance with agreed schedules and legal settlements.</li></ul><ul> <li> Effectively diagnose and mitigate any identified HHSRS and damp and mould risks, inclusive of the management of works and activities through to completion. </li></ul>Please see the attached Role Profile for further information. For an informal discussion, please contact the hiring manager, Warren Siddall, at 077870 66744 and [email protected] to arrange a convenient time to discuss the role. About the Candidate You will have a construction related qualification or equivalent demonstrable work experience with knowledge of effective professional surveying service for major repairs, minor planned works and legal housing disrepair. You must have demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health &amp; safety and other legislation relevant to asset management with effective communications skills, both oral and written with colleagues, residents, service providers, contractors, consultants and other stakeholders. We are looking for someone who has a passion for making a difference and wants to take ownership and drive forward solutions to ensure that all of our residents live in fit and well maintained homes, now and in the future. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. </li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. </li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. </li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. </li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. </li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li></ul>When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Building Surveyor

Job Details Job Opportunity: Operations Officer - Planned Works Delivery Team Hours: 37 hours per week - Permanent Salary Grade: 9, SCP 28 - 31, (£37,938 - £40,476) Location Hybrid (office attendance minimum of 2 days pw) Please note this role will cover the whole of the Dudley borough some 15 miles wide in any direct from the centre of town. The role has the ability for both home working and office working but primarily as an Operations Officer, we would envisage you being on site most of the time. What can you expect: Your day may start withanswering emails or engaging in verbal communication with colleagues, contractors, customers, or stakeholders. Or you might find yourself heading off to meet with an approved contractor to discuss scope of works prestart, before heading off to complete a pre-arranged handing over of works whilst engaging with customers to finalise satisfaction. As an Operations Officer you will play a vital role in managing a range of planned works programmes, building construction and maintenance related projects. Ensuring the effective management and utilisation of approved contractors, including overseeing onsite performance. Attending regular contract meetings to develop, agree and maintain work programmes / projects. Including the management of all necessary contract administration and works orders for each work programme or project. You are someone who can excel in information gathering and the ability to process the information to allow efficient contract management including both the operational and financial aspects. Also, as the ability to make technical decisions and able to effectively address any issues that may arise. If you are technically proficient, dedicated to providing an excellent service, able to work to tight deadlines and good at building professional relationships, we would like to hear from you. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents Employee Benefits List.pdf Operations Officer PS.docx Operations Officer JD.docx

Operations Officer

Bank Housing Support Assistant To cover all Birmingham Intensive Housing Management Schemes (Base location is Birmingham) £13.34 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Housing Support Assistant across the Birmingham area. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul><li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li></ul><ul><li>Assisting with tenancy and voids management and maintaining occupancy levels</li><li>Supporting and promoting compliance with safeguarding policies and procedures</li><li>Building and maintaining relationships with customers and internal and external key stakeholders</li><li>Managing the procurement and availability of supplies, furniture, and equipment</li><li>Recording and updating relevant data, maintaining effective filing systems</li><li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul><li>Previous experience delivering tenancy services</li><li>Experience working to deadlines and prioritising workload</li><li>Basic knowledge of Microsoft Office packages</li><li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li><li>NVQ2 or equivalent in relevant area</li><li>Ability to extract and interrogate data</li><li>Some experience in the use of housing management systems or similar is desirable</li></ul><ul><li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>A variety of online discounts and rewards from major retailers </li><li>Health and well-being plans </li><li>A wide range of learning and development opportunities </li></ul>Job reference: 226631 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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