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Recovery Coordinator Location: Plumber Court, Newcastle Working Hours: 37 hours per week Contract Type: Fixed Term - 9 Months Maternity Cover Salary: £25,110-£32,090 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role As Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) across all stages of individuals' recovery journeys, from assessment and engagement through to sustained recovery. What You'll Do <ul><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery</li><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li></ul>To Succeed in This Role, You'll Need: <ul><li>Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP</li><li>Carrying out assessment and recovery planning and risk management plans</li></ul>To view the full Job description please click this link What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-20

Recovery Coordinator

Development Manager - Social Housing - 37 hours Application Deadline: 25 January 2026 Department: Pride in Place Employment Type: Permanent Location: Torbay Council Reporting To: Head of Service Compensation: GBP 51,356 - GBP 54,495 / year Description Job Description &amp; Person Specification &gt; This is an exciting time to join our Strategic Housing &amp; Delivery Service. We are looking for a passionate, driven, housing delivery specialist. Someone that has a social housing delivery background that can help us unlock stalled sites, acquire land and buildings, and deliver newbuild council homes, all of which will help us sustainably and consistently grow our affordable housing delivery rates over coming years. Above all, though, we are looking for a dedicated individual that can help us to help the residents of Torbay to secure somewhere to live that is good quality, and affordable. We are looking for a creative thinker; a problem solver; and someone that can help us use every tool at our disposal to deliver the homes our residents need. Torbay is an incredible place to live and work. With stunning coastline, rolling hills, great transport links, and access to a huge range of facilities both within our area and beyond. The English Riviera is a fantastic place to put down roots. We are, however, in a housing crisis. Too many households find themselves unable to find or afford a home for private rent; even fewer households find homeownership within their reach. As a result, demand for social housing is high, but with relatively little new supply coming through the planning system in recent years, local households are finding it increasingly difficult to secure a good quality home that they can afford. And without access to sustainable housing, key local employers struggle to secure the staff they need to thrive and grow. We are leading the way on a range of really exciting and innovative programmes to help solve the situation. We have an established Town Centre Regeneration Programme, which has now secured its first planning consents at Union Square in Torquay and the former Crossways Centre in Paignton (the latter of which will see the Council deliver all 91-units of Extra Care Housing, all for Social Rent), which we need to get to site in the coming months. Work is now also underway to unlock the next two sites in these areas, which have potential to deliver hundreds of homes in the coming years, with further sites to follow. We are also now well underway with our innovative 'Hotels to Homes' initiative (the first site of which has very recently completed), which is part of our wider Accommodation Repurposing Programme. This is a truly exciting opportunity that we're pioneering here in Torbay to take dilapidated, and often, derelict former hotels, to convert, repurpose and redevelop them into modern, high quality social housing that it fit for the 21st Century. What we have achieved in the last 2 years is fantastic, and we're beginning to see a change in the volume of future supply. But we've reached the point where our team needs to grow, to enable us to invest in more projects, and deliver much-needed growth. We need to encourage developers to bring forward good quality, sustainable housing schemes on brownfield sites that can be viable. We need to identify more creative opportunities to deliver the homes that our local households need. And we need to maximise the supply of affordable homes generated through the planning system to support the Registered Provider sector in Torbay, too. To do all of this, we need people to join us to help create and deliver innovative capital solutions that address our complex geographical and strategic constraints that make the most the opportunities we do have available. We also need people who can help us become part of the solution, by helping us deliver our Housing Delivery Plan, with a focus on our ambitious (and growing) programme of direct 'council housing' delivery. This post meets the requirements of the Public Services Network (PSN) and therefore will require a Basic Criminal Record Check. This will show any unspent convictions and conditional cautions. If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: <a href="https://www.torbay.gov.uk/jobs/job-descriptions/development-manager-social-housing/" target="_blank">https://www.torbay.gov.uk/jobs/job-descriptions/development-manager-soc…</a> For an informal chat please contact Sam Irving, Head of Strategic Housing &amp; Delivery on 07972624806 or <a href="mailto:sam.irving@torbay.gov.uk" target="_blank">sam.irving@torbay.gov.uk</a>. Interviews are expected to be conducted during the week commencing 2nd February 2025. This role is not eligible for visa sponsorship. Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible. Skills Essential: <ul><li>Please demonstrate your experience of leading newbuild social housing projects, from inception through to completion.</li><li>Please outline your experience of leading or working on regeneration projects that deliver mixed use/residential development (or re-development). </li></ul>As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. Knowledge Essential: <ul><li>Please outline your understanding of Torbay's approach to the delivery of homes, and particularly social housing.</li><li>Please outline your approach to managing development viability, outlining your understanding of key benchmarks/viability metrics and provide an overview of your experience using specialist viability models or software. </li></ul>Experience &amp; Qualifications Essential: <ul><li>Educated to Degree level (or equivalent); or minimum of 3 (preferably 5) years working in social housing delivery for a Local Authority or Registered Provider.</li><li>Professional membership (or eligibility to become a member) with one of the following: RICS, CIH, APM, RTPI. </li></ul>

Development Manager - Social Housing - 37 hours

Job Description Housing Manager - Resident Services and Partnerships Team Permanent Grade D - £45,091 - £53,460 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week About the Role Birmingham City Council is one of the largest social landlords in the UK, managing over 60,000 homes. We are committed to delivering safe, compliant, and high-quality housing services that put tenants at the heart of everything we do. We are seeking 3 experienced and dynamic Housing Managers in the Resident Services and Partnerships team focusing on Transparency Influence and Accountability Standard set by the Social Housing Regulator. Are you an experienced People Manager who can lead a team of Tenant Participation Officers, working with residents to give them a voice to enable them to shape services. Or maybe you have experience in tenant engagement data-driven insight and accountability developing our data and evidence collation to ensure we are able to effectively report on outcomes. If you have experience in Communication &amp; Governance, designing and managing media channels ensuring effective communication with Tenants and Leaseholders we want to hear from you. These are pivotal roles in shaping how we meet our statutory obligations, improve transparency, and strengthen trust with our residents. These are office-based roles so you will need to be able to attend multiple city wide locations. Key Responsibilities Tenant Engagement: Drive meaningful engagement strategies to involve tenants in decision-making and service improvement. Ensure compliance with the Social Housing Regulatory Framework and Tenant Satisfaction Measures. Promote transparency and accountability through clear communication and feedback loops. Data, Insight and accountability: Lead on data collection, analysis, and reporting to inform strategic decisions and regulatory submissions. Monitor performance against KPIs and regulatory standards, providing actionable insights to senior leadership. Communications &amp; Governance: Ensuring compliance with all relevant legal and statutory requirements. Providing governance and risk management support to the team. Ensuring all governance requirements are clearly communicated and adhered to throughout the organisation. Supporting the review of governance procedures and policies. Regularly reviewing governance processes and recommending and implementing changes to ensure continuous improvement. Manage internal and external communications related to compliance and tenant engagement. Work with the Communications Team to deliver clear, accessible messages across digital and traditional channels. About You Proven experience in tenant engagement, governance, and risk management. Excellent analytical skills with the ability to interpret complex data and present insights clearly. Skilled communicator with experience in media relations and stakeholder engagement. Leadership experience with the ability to inspire teams and manage change effectively. Why Join Us? Be part of a forward-thinking Housing Directorate committed to People, Place, and Partnerships. Competitive salary and generous benefits, including pension scheme and flexible working options. Opportunity to make a real difference to the lives of thousands of Birmingham residents. For further details, please view the job description &amp; person specification available via the link at the bottom of the vacancy advert. Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Supporting Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Resourcing@birmingham.gov.uk" target="_blank">Resourcing@birmingham.gov.uk</a> quoting ref 3580 A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification - Housing-Manager-JDPS (1).pdf Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. #LI-ONSITE About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Manager

Job Description Job Title: Head of Housing Location: Based at one of our Housing Sites but with responsibility for services delivered across the Black Country and Staffordshire Border Areas. Travel between sites will be required. Responsible to: Chief Officer Places Working Hours: 37.5 per week - the nature of the job will involve flexible working hours and may include working on some evenings and weekends. There is also a responsibility for ensuring an on-call rota is covered. Remuneration: £46,000 per annum + Benefits Annual Leave: 25 days per annum + Bank Holidays Background: YMCA Black Country Group is a group of YMCA charitable companies &amp; associated trading subsidiaries operating in the Black Country and South Staffordshire area. The charity employs around 200 staff across several sites, delivering a wide range of community services including supported housing, youth work, childcare and family support, drug and alcohol support interventions, skills and employment training, health and well-being services, and work in prisons. YMCA BCG is part of the worldwide YMCA, a Christian Movement, founded on the Paris Basis, uniting Christians who motivated by their faith in Jesus Christ, wish to unite their efforts to extend the Kingdom of God. Its social programmes, meet the needs of many local communities of all faiths and none, which forms part of the fulfilment of this mission. Many YMCA BCG staff are not practicing Christians but understand that they work for an organisation with a Christian ethos and values, and that these will be reflected in and through the activities that they run. Job Purpose: The Head of Housing is a key leadership role responsible for developing, managing, and driving the delivery of high-quality housing services across the YMCA Black Country Group. This includes supported housing, supported lodgings, homelessness prevention, Y-Living and Living Springs. The postholder will ensure compliance with regulatory standards, optimise operational performance, and develop strategic initiatives to address housing needs in the region. Key Responsibilities: Strategic Leadership <ul> <li>Work with the Chief Officer Places to develop and implement a forward-thinking housing strategy aligned with the YMCA's mission, values and commitment to safe, supportive communities.</li> <li>Provide strategic leadership on innovation and service development ensuring housing provision continues to respond effectively to the needs of people experiencing housing insecurity.</li> <li>Build and maintain strong relationships with external stakeholders, including local authorities, housing associations, and funding bodies, to strengthen collaboration and secure sustainable funding. </li> <li>Work collaboratively across departments to develop and grow strategically relevant services for young people, strengthening joined-up pathways that support belonging, stability and positive move-on.</li> <li>Actively contribute to the senior leadership team supporting the overall strategic direction, culture and impact of YMCA Black Country Group. </li> </ul>Operational Management • Empower the Housing Managers to deliver high-quality services, enabling them to work autonomously, and to take responsibility for their provision, fostering a culture of accountability, development, and collaboration. • Provide targeted support to Housing Managers experiencing complex operational challenges, stepping in and out as required while building their capability to resolve issues sustainably. Provide regular coaching, support and appraisal and ensure similar systems operate effectively for all staff within the Housing Department. Identify and drive workforce development opportunities across Housing Services. <ul> <li>Work with the Chief Officer Places to ensure compliance with relevant legal, regulatory, and contractual obligations, including housing legislation, health and safety, and safeguarding requirements.</li> <li>Monitor service performance through data analysis, KPIs, and reporting, identifying areas for improvement and implementing solutions.</li> </ul>• Deputise for Chief Officer Places at relevant internal and external meetings as required and assuming their delegated responsibilities during periods of absence. • Chair and facilitate Housing Managers meetings at least monthly, enabling shared learning, peer support, problem-solving and forward planning. Meetings will focus on improving KPI's, addressing underperformance and agreeing remedial actions. Financial Oversight <ul> <li>Develop and manage budgets for housing operations, ensuring long-term financial sustainability and efficiency in alignment with organisational priorities.</li> <li>Identify opportunities to strengthen financial resilience through effective cost savings, new funding streams, and appropriate income generation across the housing portfolio.</li> <li>Prepare financial reports and forecasts to support decision-making and strategic planning.</li> <li>Ensure robust systems and processes are in place to optimise rent collection, minimise voids and reduce arrears in a fair, consistent and supportive way. </li> </ul>Resident Support and Engagement <ul> <li>Ensure housing services provide safe, supportive, and inclusive environments where residents are treated with dignity and feel a genuine sense of belonging.</li> <li>Develop pathways to promote resident independence, progression into employment, education and training, and positive move-on.</li> <li>Promote a culture of resident engagement and feedback to continually improve services.</li> <li>Ensure the YMCA Support Pathway is fully embedded in all Housing Services and applied effectively, enabling residents to belong, contribute and thrive. </li> <li>Work closely with the Supported Housing Compliance Manager to ensure actions arising from audits are implemented effectively within services. </li> </ul>General 1. Represent Black Country YMCA at events regionally and nationally as appropriate. 2. Participate in staff and Senior Leader meetings, providing regular feedback. 3. To be responsible for the delivery of work with due respect for the Christian Ethos of staff, clients, and other external partners, enabling partnerships with Chaplains, Churches, and Christian Mission. 4. Ensure the health, safety and welfare of staff, service users and volunteers in accordance with the YMCA's Health &amp; Safety Policy and conduct risk assessments as appropriate. 5. Ensure all work practise is inclusive, expressed through a wholehearted commitment to welcome those of all faiths and none. Undertake any other duties that are consistent with the job. This job description describes responsibilities as they are required currently. It is anticipated duties will change over time and the job description may need to be reviewed in the future. Person Specification: Head of Housing Qualifications Desirable Essential Degree or equivalent in housing, social work, or a related field. √ Membership of a relevant professional body (e.g., CIH Level 5 or above). √ Experience Desirable Essential Proven track record in housing management role within the voluntary, public, or housing association sectors. √ Experience in developing and delivering housing strategies and managing supported housing schemes. √ Strong background in partnership working with local authorities, commissioners, and other key stakeholders. √ Demonstrable experience in budget management, compliance, and performance monitoring. √ Experience of successfully managing staff teams across multiple sites. √ Experience of leading services working with people facing complex needs, housing insecurity or transition, using a trauma-informed and person-centred approach.[SB1] √ Skills and Knowledge Desirable Essential In-depth knowledge of housing legislation, regulations, and best practices. √ Strong analytical and problem-solving abilities. √ Ability to inspire and lead a diverse team to achieve shared goals. √ Strong communication skills, able to engage staff, residents, partners and senior stakeholders with clarity and empathy. √ Values and Behaviours Desirable Essential Commitment to the YMCA's mission, values, and ethos. √ Passion for addressing housing challenges and supporting people experiencing housing insecurity to build stability and independence. √ Proactive and adaptable, with a solution-focused approach. √ General Full driving licence with an ability to regularly travel across the Black Country √ Ability to respect the Christian Ethos of the organisation enabling partnerships with Chaplains, Churches, and Christian Mission Services. √ THE POST HOLDER MUST AGREE TO AUTHORISE A FULL ENHANCED DBS CHECK. √

Head of Housing

Resident Liaison Officer - Legacy Build a Career with Purpose at Dandara Living If you're passionate about people, communication, and making a genuine difference in residents' lives, Dandara Living offers a role with real impact. Join a business where your work helps create safer homes, supports communities through change, and ensures residents feel informed, supported, and respected throughout essential building works. At Dandara Living, you'll be part of a collaborative, experienced team delivering meaningful projects across our legacy portfolio, with the opportunity to build strong relationships and take pride in the difference you make every day. About the Role This is a site-based role, primarily across Manchester, with occasional time in our Altrincham office, supporting Dandara Living's Legacy team. The Legacy team is responsible for upgrading pre-Grenfell apartment buildings to meet current building safety and fire remediation legislation. Reporting to the Client Liaison &amp; Contracts Manager, the Resident Liaison Officer plays a critical role in supporting project delivery through direct communication with residents and leaseholders. You'll act as a key point of contact on site, helping to coordinate access, manage expectations, support resident welfare, and ensure works are delivered as smoothly as possible in live, occupied environments. Alongside resident engagement, the role includes responsibility for document control processes across Legacy sites, ensuring accurate records, compliance, and robust data management throughout each project. What You Will Do • Act as the primary point of contact for residents and leaseholders on site • Support planning and programming of works in occupied apartments and communal areas • Coordinate access arrangements and assist with resident relocations where required • Carry out daily welfare checks and respond to resident queries • Deliver resident communications including letter drops, phone calls, and correspondence • Maintain and update resident query and communication trackers • Attend site meetings and provide regular progress updates to key stakeholders • Support stakeholder and expectation management across live sites • Monitor site conditions and report risks or issues promptly • Maintain high standards of housekeeping in collaboration with site teams • Manage document control processes using A Site (or similar systems) • Ensure GDPR compliance when handling resident data • Support audits and compliance tracking across all Legacy sites • Assist in identifying and mitigating health and safety risks in occupied buildings What You Will Have • Experience in a construction or site-based role • Experience working in live, occupied environments (ideally residential) • Strong communication skills with a calm, approachable, and professional manner • Confidence engaging with residents, stakeholders, and site teams • Good knowledge of health and safety and CDM requirements • Experience using A Site or similar document control systems • A construction qualification or equivalent site experience • Fire stopping experience (desirable, not essential) • A full UK driving licence, with flexibility to travel between sites What We Will Offer You Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Through Dandara Living, we design, develop, and operate award-winning residential schemes across the UK, with a growing focus on the responsible management and remediation of legacy buildings. Our in-house expertise spans land acquisition, design, development, procurement, delivery, and long-term asset management, offering exposure to the full property lifecycle. Our benefits include: • Salary between £32,000 - £37,000 (dependent on experience) • 33 days holiday plus the option to buy up to 5 more • Up to 5% matched pension scheme • 3x salary life assurance (option to increase to x4) • Employee Assistance Programme (EAP) • 24-hour Digital Doctor access • Health Assured Wisdom App • Competitive parental leave • Discounts platform with hundreds of retailers, restaurants, and gyms Working Pattern Monday to Friday, 08:00 - 17:30 (excluding bank holidays) Important note: No agency applications will be considered for this role. Any CVs received will be treated as a free gift.

Resident Liaison Officer

About The Role £12.82 per hour 32 hours per week Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people's lives. TMF is delighted to confirm that on 1st April 2025 it joined Enable, one of Scotland's leading charities who has been championing the rights of individuals for over 70 years. Enable's mission is to work for an equal society where everyone has the right to live, work and participate in the communities of their choice. Across the charity's three pillars, they deliver self-directed health and social care support with Enable Cares; employability and training services with Enable Works; and community projects and campaigns with Enable Communities. About the Role Our Barrhead Project is based in the East Renfrewshire area of Glasgow provides a housing support &amp; care at home service to adults with learning and physical disabilities. The project provides practical day to day support to individuals, helping to promote a positive, active and healthy lifestyle and facilitating community inclusion, above all having fun! Help transform lives like M's: Hi, I'm M and I live in Barrhead. I am looking for someone who has patience, understanding and a creative mind to ensure that I am supported to get the best out of life. I enjoy spending time in my beautiful garden, getting out for drives to the coast or even just relaxing in my living room with my movies on. I have my own car and like to get out and about in it, therefore I would need you to have your own driving licence to support me with this. When it comes to supporting me, I require someone who can keep me safe and who can help me maximise my potential. You must have strong core values, have patience and can show empathy. Are you ready to make a real difference to me and people like me? You would be part of a core team supporting M and would work alongside colleagues who support other individuals who live in the same house as M. The role involves some lone-working and shift patterns across seven days on a rotational three-week basis. About You If you think you have the commitment, dedication, and desire to support our people to get the most out of life, then please apply now! You don't need experience in care to start your social care career with The Mungo Foundation. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had! Successful applicants will be able to demonstrate the following: <ul> <li>The ability to adapt your communication style in order to develop successful and enjoyable relationships with the young people.</li> <li>The commitment to work with the people we support through their personal support plans to ensure people achieve their goals and outcomes and celebrate their successes.</li> <li>A positive and flexible outlook to your work, and be able to work on your own and as part of a team.</li></ul>If this is you, then please give us as much detail about you to allow us to get it right for the people we support , and for you. About Us When you join our team at The Mungo Foundation, you'll enjoy numerous benefits, including: <ul> <li>Credit Union</li> <li>Workplace Pension</li> <li>33 days' annual leave (based on 38 hours per week)</li> <li>Extensive Training and Development opportunities</li> <li>Employee Assistance Programme</li></ul>If successful but unqualified, you will have to work towards a suitable qualification for a post at this level, in line with the SSSC Regulatory requirements but don't worry we will support you with this. Working with us means you're not just starting a job; you're joining a community of dedicated individuals making a real impact in the lives of the people we support. If you're ready for a fulfilling career where you can be a part of M's incredible journey, apply now. Let's make a difference together! Appointments are made subject to satisfactory membership of the Protection of Vulnerable Groups (PVG) Scheme, SSSC registration and appropriate safer recruitment checks. We will guide you through this.

Housing Support Worker - Barrhead

Housing Manager Salary £32,000 per annum plus great benefits including Health Cash Plan Temporary (12 months contract), full time (37.5 hpw), Hybrid working Newcastle upon Tyne, South Tyneside We can't offer a CoS for this role Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in South Tyneside. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>What you'll do <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities.</li><li>You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).</li><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.</li><li>Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.</li><li>Managing our voids process including liaising with local authorities.</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too!</li><li>You have, or are willing to work towards Chartered Institute of Housing Level 3</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc</li><li>Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in South Tyneside and 2 days in the office at One Strawberry Lane in Newcastle upon Tyne.</li><li>Flexible working hours, do let us know about this when you meet us at the interview</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

HR &amp; OD About the role An exciting opportunity has arisen for a motivated applicant to join our HR &amp; OD Team, in supporting the Housing Service. The post is full time, with a minimum of 2 days per week on site, for a period of 2 years. The position will involve leading the design, development and implementation of a comprehensive Learning and Development programme and ensuring compliance with the new Competence and Conduct Standard introduced under the Social Housing (Regulation) Act 2023. The role will involve working closely with Senior Officers across the Housing Service to support the continuous development of the housing workforce. The successful applicant must have Level 5 CIPD qualification or equivalent in Learning and Development and have experience of working in or with Housing Services or local government. About Bury The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. Please note we are unable to support with sponsorship at this time. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Benefits of working for Bury Council To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Next steps For an informal chat regarding the role please contact Nicole Howarth via <a href="mailto:N.Howarth@bury.gov.uk" target="_blank">N.Howarth@bury.gov.uk</a>

Learning and Development Officer

Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in housing? With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen Position: Neighbourhood Officer Salary: £36,149 Location: Birmingham / Hybrid (Mobile Worker - manage patch based) Key Responsibilities: <ul> <li>Oversee tenancy management and estate issues.</li> <li>Deal with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues.</li> <li>Deal with sensitive safeguarding matters</li> <li>Carry our regular block and estate inspections.</li> <li>Involve in the management of new build properties for all tenancy management issues.</li> <li>Conduct tenancy reviews for all properties within the allocated patch</li></ul>Qualifications and experience: <ul> <li>Ability to carry out interviews to discuss sensitive customer issues</li> <li>Excellent I.T Skills</li> <li>Ability to develop successful professional relationships with partners to achieve positive outcomes</li> <li>Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service</li> <li>Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict</li> <li>Highly self-motivated, able to act with integrity and show drive and enthusiasm</li> <li>Current clean driving licence and access to a car</li></ul>Manager's Quote: Are you that special someone ready to make a real difference in our communities? Join our dynamic and culturally rich team of Neighbourhood Officers, covering Birmingham and the West Midlands. We pride ourselves on being brave, honest and ambitious with a strong team spirit and a supportive culture where everyone helps one another and can rely on each other. You'll have the confidence to work independently and make your own decisions, while knowing that your managers and colleagues are always there to support you when needed. We're looking for someone with enthusiasm, resilience, and the confidence to take ownership of their work. If you thrive in a role where you're trusted, empowered, and part of a team that values collaboration and mutual support, this is the role for you. We will be an employer of choice and invest in our people We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do. What We Offer: <ul> <li>Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.</li> <li>Professional Growth: Opportunities for continuous learning and career advancement.</li> <li>Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.</li></ul>Benefits: <ul> <li>Annual Leave: Annual leave starts at 26 days per year plus bank holidays</li> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li> <li>Enhanced family leave (maternity, paternity and adoption)</li> <li>Organisational sick pay</li> <li>Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match</li> <li>Competitive Salary: We offer a competitive compensation package.</li> <li>Health and Wellness: Comprehensive health insurance and wellness programs.</li> <li>Work-Life Balance: Flexible working hours and generous leave policies.</li> <li>Employee Development: Access to training programs and career development resources.</li></ul>Find out more here: Citizen | Benefits Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in housing. We will work together as one team and embrace our Citizen values. Stay Connected: Follow us onProfile / X, Citizen | FacebookandInstragram - Citizento stay updated on our latest news and opportunities. This post is subject to a Basic DBS check (Disclosure and Barring Service). Closing date: Monday 19th January 2026 Interview date: Monday 26th January 2026 We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. <ul> <li>Proud Corporate Member of WISH - The Network for Women Working in Social Housing</li> <li>Citizen Housing is a Disability Confident Employer</li> <li>Official Accredited Living Wage Employer</li></ul>

Neighbourhood Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team on The Isle of Wight, Bucklers View.Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To succeed in this role you must be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. Please note this is a part time role of 15 hours per week, 3 hours a day, 5 days a week. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 21st January 2026 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Full time - 37 hours per week - Fixed term for 18 months Do you have a passion for protecting residents, raising housing standards, and making a real difference in your community? Reading Borough Council's Private Sector Housing Team is seeking a dedicated Private Sector Housing Officer to help us ensure that homes in the private rented sector are safe, well-maintained, and meet statutory requirements. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We support hybrid working, it's important to us that working arrangements are designed to enable our employees to excel and within this role you'll have the opportunity to work in a way that suits your lifestyle. About the role:An exciting opportunity has arisen for some project work within the Team. You will lead on a targeted project addressing damp and mould in the private rented sector. This initiative will involve enhanced interventions in selected cases, working closely with tenants landlords and partner agencies to identify causes implement solutions and improve living conditions of those affected by damp and mould. The project also aims to educate tenants/landlords &amp; other professionals on factors that contribute to condensation damp and associated mould growth in the home in an effort to help reduce condensation dampness and associated mould growth and in turn improve the quality of accommodation affected by damp and mould across all rented tenures You'll work closely with landlords, tenants, and partner agencies, helping to improve property standards and promote good practice across the private housing sector in Reading. We are seeking someone with a strong understanding of housing and environmental health legislation, particularly the Housing Act 2004 and experience of leading on projects to ensure that the key aims of the project are delivered on time. You will also have experience of inspecting houses, assessing risks using the HHSRS, and dealing with a broad range of issues such as damp and mould, fire safety and property disrepair. Strong communication and negotiation skills are essential, as is the ability to manage a diverse caseload and respond flexibly to changing demands. This role offers a valuable opportunity to gain hands on experience in Housing Enforcement and project work particularly around damp and mould. Making a real difference to the lives of residents in Reading. You'll be supported by experienced officers throughout your time at Reading to help develop your skills in the Environmental Health field. This post may be particular attractive to graduate Environmental Health Officers looking to gain practical experience and develop their skills in a supportive team environment. Key responsibilities:<ul> <li>Lead on a project addressing damp and mould in the private rented sector involving enhanced interventions in selected cases to improve housing conditions and support vulnerable tenants and support our wider strategic objectives.</li> <li>Work closely with landlords, tenants, and partner agencies to deliver the key aims of the project and promote good practice.</li> <li>You will also contribute to the other work of the team including;</li> <li>Investigate complaints and carry out inspections of private sector housing in line with the Housing Health and Safety Rating System (HHSRS).</li> <li>Enforce housing legislation, including issuing notices, preparing legal documentation, and attending court or tribunals where necessary.</li> <li>Manage cases relating to Houses in Multiple Occupation (HMOs), including licensing, inspections, and compliance.</li> </ul> You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave </li> <li> A wide range of flexible working opportunities </li> <li> Modern working environment at the Civic Offices in the heart of Reading </li> <li> Local Government Pension Scheme (LGPS) </li> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> <li>Additional payments are available for out-of-hours rota participation, and the Council will pay for one professional subscription annually.</li> </ul> To arrange a confidential discussion on this position please contact Anne McMahon - Principal Environmental Health Officer - <a href="mailto:anne.mcmahon@reading.gov.uk" target="_blank">anne.mcmahon@reading.gov.uk</a> Closing Date: Sunday 18th January 2026 Interview Date: To be confirmed Interview Setup: In person at the Civic Offices, Reading

Private Sector Housing Officer - Private Sector Housing Team

Job Title: Tenancy Manager Location: Bracknell Brand: Chancellors Salary: OTE: of up to £28,000.00 per annum Hours: Monday to Friday 9am to 5:30pm (Opportunity for Hybrid working) About Chancellors: Chancellors is one of the UK's leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers. For generations, we've helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK's largest and most forward-thinking property services groups. Backed by the scale and strength of LRG , we continue to focus on what we do best: delivering expert, local service with a personal touch. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Bracknell. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Employee Assistance Programme, including: <ul><li>24/7 virtual GP access</li><li>Mental health support and first aiders</li></ul></li><li>Retail and lifestyle discounts</li><li>Performance-based rewards and incentives</li><li>Generous holiday allowance, increasing with length of service (plus bank holidays)</li><li>Enhanced parental leave and company fertility policies</li><li>Structured onboarding and continuous support</li></ul>Chancellors as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Bracknell, United Kingdom Remote status Hybrid Employment type Full-time Driving License Required No

Tenancy Manager

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Warwickshire service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Leamington Spa, Warwickshire Working Hours: 37.5 hour per week Full time Salary Range: £27,861.26 - £32,002.35* Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. The role will be within our Countywide Entry into Service Team and will involve being the first contact in opening and assessment of new service users, managing a small caseload through the use of 1 to 1 sessions and pod working. The ability to work within a multi-disciplinary team is also essential in ensuring positive outcomes for our clients. About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 16/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Lee Marks | <a href="mailto:lee.marks@cgl.org.uk" target="_blank">lee.marks@cgl.org.uk</a> | 07741326458 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity to recruit a Recovery Coordinator who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Aftercare Team, based in Nottinghamshire. Please note, this role is a county-wide position and you would be expected to work across various operational sites throughout the County. Your base of work will be one of our operational sites. The team specialises in delivering structured and non-structured groups, to support individuals to sustain and thrive within recovery. You will be working with passionate colleagues from varied backgrounds, who love what they do and recognise the importance of engaging our service users in group work and empowering them to take control of their own recovery journey. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Nottinghamshire, County wide Hours: Fulltime, 37.5per week Salary: £27,861.26 - £32,002.35 dependent on experience (Based on full time hours, pro rata if part time) Contract Type: Permanent Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Research, design and prepare subject matter and materials for groups </li><li>Deliver structured content within group settings to service users at various stages of recovery</li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li>Tailor specific workshops around the needs of the service users, such as: stress management, sleep disorders, relationships, etc</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience of working with groups and managing group dynamics, such as conflict or challenging behaviour.</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Joe Maddox | <a href="mailto:joe.maddox@cgl.org.uk" target="_blank">joe.maddox@cgl.org.uk</a> | 07435 792239 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

<ul><li>Job_application_guidance</li><li>JD_Housing_Support_Officer</li></ul>Job title: Housing Support Officer Fixed term contract: Full time, 37 hours per week, on-site. Salary: Band D £28,580 - £30,768 Location: Brentwood Borough Council Department: Housing Closing date: 18/01/2026 About the role: Brentwood Borough Council has an exciting opportunity for the recruitment of a Housing Support Officer. The successful applicant will support the most vulnerable residents in the borough from assessing their eligibility for Independent Living Accommodation (formerly known as sheltered accommodation), reporting repairs within communal areas, compliance checks on telecare equipment, completing forms and where necessary, safeguarding referrals. You will have experience of work with vulnerable people, good IT skills and have worked in a customer focused environment previously. This role is fast paced and will vary from day to day with a variety of tasks being required which will assist your colleagues in the wider Housing Estates Team. The successful applicant will: <ul><li>Have proven administrative experience required especially dealing with Microsoft Excel, word and outlook. </li></ul><ul><li>Be able to work closely in a team environment, left to self-manage their working day to meet output levels. </li></ul><ul><li>Demonstrable evidence of working in a customer service/focussed environment </li></ul><ul><li>Demonstratable evidence of working with vulnerable people of all ages </li></ul><ul><li>Have good prioritisation and attention to detail </li></ul><ul><li>Have 'pride' in your work and ambition to want to deliver our service to high standards </li></ul><ul><li>Have a positive attitude when dealing with Customers </li></ul>For an informal discussion please contact Raigan Barnes on 01277 312 500. If you are ready to help shape the future of local government in Essex and thrive in a collaborative, ambitious environment, we want to hear from you! Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.

Housing Support Officer

Employer South Holland District Council Vacancy Type Fixed Term/Full Time Hours Per Week 37 Length of Contract Fixed term for 1 year Salary Range £25,989 - £28,142 per annum Location Spalding Application Deadline Sunday, January 25, 2026 Job Summary Are you looking for a new opportunity to make a positive impact? Do you enjoy finding solutions, communicating effectively, and working collaboratively? Are you passionate about delivering excellent customer service? If so, this role with South Holland District Council's Housing Services team could be the perfect next step for you. We're looking for someone who is motivated and approachable to join us as a Tenant Engagement and Experience Officer. You will be working with the Tenant Engagement and Influence Lead and our Complaints Co-Ordinator to ensure that our tenants voice is prominent throughout all of our Housing Services. Your role will include: <ul> <li>Helping us to maximise tenant involvement and ensuring the tenants voice is fed into service improvement.</li> <li>Playing a key role in recruiting involved tenants, building relationships and managing tenant feedback, through a variety of engagement events.</li> <li>Helping co-ordinate and analyse tenant satisfaction throughout the department.</li></ul>We're looking for someone who: <ul> <li>Communicates and listens effectively, with confidence using IT and social media to engage with tenants.</li> <li>Can manage their own workload and adapt to different working patterns-some evening or weekend work may be required to reach all tenants.</li></ul>Above all you will be passionate about the work that you do and about meeting the needs of our diverse tenant base. This is a fantastic opportunity to help make a positive difference to our Housing Services. If you are interested in having a confidential conversation about the role, please contact Bev Chapman, Tenant Engagement and Influence Lead on 07825 968374 (unavailable on a Monday). BENEFITS: We offer excellent terms and conditions of employment including: <ul> <li>Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life</li> <li>Generous annual leave scheme +option to buy more</li> <li>Employee Assistance Programme</li> <li>Employee Benefits Platform including retail, holiday, and leisure discounts</li> <li>Cycle to work scheme*</li> <li>Flu Jabs</li> <li>Free Eye Test voucher for regular screen users</li> <li>Flexible Working Policy</li> <li>Agile Working Policy*</li> <li>Car mileage reimbursement*</li> <li>Excellent career progression and training opportunities</li> <li>Long Service Recognition*</li></ul>*Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South &amp; East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Tenant Engagement and Experience Officer

The Vacancy FULL TIME - 37hrs TWO1165053 - Homeless Recovery Worker BCP Housing First supports individuals aged 18 and over, who have high support needs and a history of long term rough sleeping and homelessness. Our aim is to give them a home of their own, where they can regain stability, safety, and support. We work in partnership with BCP council and all support services within BCP, this helps us deliver a strength based, person-centred approach, creating a positive environment to help them sustain a home. Our dedicated team provides intensive one to one support to help our clients achieve their goals, everything we do is to coach and empower our clients to eventually achieve independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work evenings and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Salary: £34,434 to £38,220 per annum Grade: I Co ntract: Permanent Hours: Part Time, 30 hours per week Location: Craven, North Yorkshire You will be expected to work and travel among the offices in Craven and Harrogate. In addition would be expected to be part of an out of hours standby rota to respond to homelessness emergencies within the locality area (additional financial incentives for participation). About the Council and the Service Are you driven by a passion for making a real difference in people's lives? North Yorkshire Council is offering an exciting opportunity to join our Housing Needs Service as a Housing Options Officer. In this pivotal role, you'll be at the forefront of preventing homelessness, providing expert advice, and guiding individuals and families through challenging housing situations to secure stable, long-term solutions. You'll play a crucial part in transforming lives, supporting vulnerable households during difficult times, and collaborating with partners to ensure the best outcomes. If you're looking for a rewarding career where your skills and compassion can create lasting change, we'd love for you to bring your talents to North Yorkshire Council. This is an exciting opportunity to work within our new Housing Options team at North Yorkshire Council. The team is part of the new Housing needs Service, which will lead on delivering the Council's homeless and Rough Sleeping strategy and in delivering the Council's bold ambitions around homeless prevention. The role This role will provide an opportunity to be at the forefront of delivering homeless prevention and will play a key role within the team. You will provide a full housing options advice and homeless service to those clients who are in housing need, fulfilling the Councils statutory duties, powers and functions under the relevant homeless legislation. Who We're Looking For: You will play a key role in supporting the objectives of the new Council's Homelessness Strategy and prevent homelessness wherever possible and assist households to achieve sustainable housing solutions. Where required, you will participate in an out of hours standby rota to respond to homelessness emergencies within the locality area, including incidents in temporary accommodation. You will have knowledge or understanding of current housing issues and solutions in respect of homeless people and experience of assessing need and offering housing advice to the public to achieve effective solutions to housing problems as well as an awareness and knowledge and commitment to equality and diversity and Health and Safety legislation and of safeguarding responsibilities. You will have a track record of dealing with the public in a customer service/advisory capacity . Also the ability to plan, allocate and evaluate workloads, determining work methods to achieve objectives and to seek, evaluate and organise information to aid decision making. You will be able to have difficult conversations and have professional curiosity in your ability to assess customer's circumstances and be able to exchange information to solve problems and make decisions through leading and contributing to meetings and group discussions to solve problems and make decisions. To be successful in this role: Essential <ul> <li> You will bring a passion for delivering high quality services to our customers, often those in the most need, which will meet the needs of our vulnerable communities. </li> <li> Excellent communication and negotiation skills are a must, The ability to exchange information effectively with colleagues, customers, and external agencies to solve problems and make decisions. The role also requires the ability to work on your own initiative and as part of a team. </li> <li> IT Skills: Proficiency in using IT systems to manage case files. </li> <li> Customer Service Skills: Experience in providing housing advice, assessing needs, and offering solutions in a client-focused manner. This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations. </li> </ul>Desirable <ul> <li> Knowledge &amp; Experience: Understanding of current housing issues, homelessness legislation, landlord-tenant law, and safeguarding responsibilities. </li> </ul>Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. <ul> <li> Holiday entitlement: starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. </li> <li> Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution. </li> <li> Fitness &amp; Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££. </li> <li> Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. </li> </ul>Contact and Apply If you would like to learn more about this role and for an informal conversation please contact Heidi Richardson via email on <a href="mailto:Heidi.Richardson@northyorks.gov.uk" target="_blank">Heidi.Richardson@northyorks.gov.uk</a> Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on 25 January 2026. Key Dates: Closing Date: 25th January 2026 Interview Date: 5th February 2026 Key Documents: Job Description Total Rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Options Officer

The Vacancy House Manager - Retirement Living Location: Francis Court estate in Worcester, Worcestershire Hours: 35 hours per week (Monday to Friday, all year round) Salary: £26,317.20 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Francis Court, Worcester, Worcestershire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy House Manager - Retirement Living Location: Wherry Court estate in Norwich, Norfolk Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Wherry Court, Norwich, Norfolk Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy Contract Type: Permanent Closing date: 19th January Interview date: TBC Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by working as part of a team within supported housing and outreach services in Greater Manchester, providing high quality, personalised housing related support and enablement support to young adult clients. In this role, you will be responsible for developing partnership with clients, partner agents and families, individualised support packages We need people who have / are: • Knowledge of relevant legislation, policy and developments relating to all clients including people with ADHD and ASD, and people with substance mis-use issues • Understanding of safeguarding, health &amp; safety procedures and tenancy management • Experience of working in a supported housing environment or relevant social care setting. • Experience working with complex support needs. • Excellent communication skills - written/verbal/numerical/IT/interpersonal skills • Develop positive working relationships with all clients, their families, colleagues and partner agents Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. The company Irwell Valley Homes is a housing association providing affordable homes and services to over 16,000 people across Greater Manchester and employing over 280 colleagues. We are a charitable, registered provider of social housing and offer homes mainly for social rent, with a small number for affordable rent, market rent and shared ownership. We also provide homes with support for people with dementia, mental health issues, learning and physical disabilities, those who have been made homeless and people affected by domestic abuse. As well as providing homes, we deliver services and support to customers and work in partnership with specialist organisations to help them sustain their tenancies and get on in life. And we engage with customers to shape services and review our effectiveness. How we work Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Housing Support Worker

Accommodation Manager Location: The Bay Filey Role: Accommodation Manager Hours of work: 40 Hours - Weekends Required Salary: DOE What we need in a nutshell We're looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepare and stocks our accommodation to the highest of standards for our guests. You'll be overseeing all our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer. Who are we? Part of the Away Resorts family we are shaking up the Great British holiday. Want to find out more about our holidays? Check out our website. What you'll be doing You'll be leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation. This includes: <ul> <li>Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners</li> <li>Ensuring our guest accommodation is ready for arrivals and to the highest of standards</li> <li>Working together with other managers in the park and centrally to ensure an exceptional guest experience</li> <li>Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good</li> <li>Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer</li> <li>Managing and controlling budgets and identifying and implementing cost savings</li> <li>Championing and implementing Health and Safety policies to ensure team and guest safety</li> </ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We are looking for a high-calibre manager who can demonstrate the following: <ul> <li>A good level of general education</li> <li>Experience of managing and leading a team</li> <li>The ability to manage performance issues and conflict situations assertively and with empathy</li> <li>Exceptional communication skills and able to adapt style to people at all levels</li> <li>A strategic mindset and a strong focus on customer service delivery</li> <li>A forward-thinking outlook and open to new ideas</li> </ul>It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul> <li>Competitive Pension</li> <li>Temporary Accommodation up to 3 months</li> <li>Bonus Scheme</li> <li>Life Insurance</li> <li>Discounts on Away Resorts Holidays</li> <li>On Park Discounts</li> <li>Awards and Recognition</li> </ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a> . Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Manager

Housing Officer (Days) Location: Telford &amp; Wrekin (across Maninplace properties) Salary: £25,667.20 per annum Hours: 40 hours per week Shift Pattern: Between 09:00-19:00, including 1 weekend in 3 Contract: Permanent About Us Maninplace has been supporting people experiencing homelessness and rough sleeping in Telford for over 19 years. We provide safe, welcoming accommodation and person-centred support to help people move forward with confidence. Our values are at the heart of everything we do: <ul><li>Innovate - We are open to new ideas and better ways of working</li><li>Accommodate - We create safe, supportive environments for customers and staff</li><li>Motivate - We empower people to grow, develop, and succeed</li></ul>We value our staff as individuals and are committed to wellbeing, respect, and development. About the Role We are looking for a Housing Officer (Days) to join our accommodation team. This is a varied, hands-on role working across multiple properties to ensure they are safe, clean, and welcoming. You will support people living in temporary accommodation, helping them maintain their accommodation, develop independence, and reduce the risk of returning to homelessness. The role involves lone working at times, but you will always be part of a supportive wider team. Key Responsibilities <ul><li>Prepare accommodation for new customers, including cleaning, minor repairs, redecorating, and furniture assembly</li><li>Maintain high standards of health, fire, and building safety</li><li>Carry out regular property inspections, fire checks, meter readings, and deep cleans</li><li>Respond to customer accommodation needs and support tenancy sustainment</li><li>Collect rent and utility charges and support customers with budgeting and debt issues</li><li>Monitor and respond to anti-social behaviour to maintain safe environments</li><li>Liaise positively with customers, colleagues, and local communities</li><li>Maintain accurate records and follow organisational policies and procedures</li></ul>About You You will be: <ul><li>Confident working independently and as part of a team</li><li>Calm, resilient, and professional under pressure</li><li>Practical, organised, and solution-focused</li><li>Respectful, non-judgemental, and committed to equality and inclusion</li></ul>Essential requirements: <ul><li>GCSEs (or equivalent) in English and Maths</li><li>Basic DIY skills (e.g. painting, flat-pack furniture)</li><li>Good IT and communication skills</li><li>Full UK driving licence and access to a vehicle with business insurance</li><li>Willingness to undergo an Enhanced DBS check</li></ul>Desirable: <ul><li>Experience in housing, homelessness, or supported accommodation</li><li>Knowledge of Telford &amp; Wrekin</li><li>Experience working with vulnerable people or residential settings</li></ul>Salary &amp; Benefits <ul><li>£25,667.20 per annum (annualised pay, paid monthly)</li><li>Statutory annual leave plus 1 recognition day after 1 year</li><li>Mileage allowance (45p per mile for work travel)</li><li>Post-probation: <ul><li>Company pension contributions</li><li>Discounted local bus travel</li><li>Short-term sickness pay and attendance reward scheme</li></ul></li></ul>Additional Information <ul><li>Maninplace operates 365 days per year, including bank holidays and festive periods</li><li>This role involves lone working and working across multiple sites</li><li>All appointments are subject to an Enhanced DBS check</li></ul>How to Apply Please apply via Hireful using the link provided. Maninplace is committed to safeguarding and promoting the welfare of vulnerable adults.

Housing Officer (Days)

The Vacancy Are you passionate about making a difference in local communities? Do you thrive on building relationships and helping people feel safe and supported in their homes? If so, we'd love to hear from you! At Community Housing, we put customers at the heart of everything we do. We're looking for a Neighbourhood Coordinator to join our Housing Services team and play a vital role in creating thriving, inclusive communities. Key Responsibilities: <ul> <li>Be the trusted point of contact for customers, providing advice and support to help them sustain successful tenancies.</li></ul><ul> <li>Build strong relationships through regular contact, home visits, and community engagement.</li></ul><ul> <li>Take proactive steps to resolve issues, including tenancy breaches and anti-social behaviour, using early intervention and supportive solutions.</li></ul><ul> <li>Manage a neighbourhood-based caseload, focusing on tenancy sustainment and community &amp; customer wellbeing.</li></ul><ul> <li>Promote safe, welcoming neighbourhoods and encourage resident involvement in community initiatives.</li></ul><ul> <li>Carry out property and neighbourhood inspections, ensuring homes are well-maintained and meet health and safety standards.</li></ul>What we're looking for: <ul> <li>Experience in a customer-focused role, ideally within housing, social care, or community services.</li></ul><ul> <li>Excellent communication skills and a compassionate approach.</li></ul><ul> <li>Confidence in managing challenging conversations calmly and respectfully.</li></ul><ul> <li>Strong organisational skills and the ability to manage a varied caseload.</li></ul><ul> <li>A full UK driving licence and access to a vehicle. (Knowledge of housing legislation and safeguarding is desirable.)</li></ul>This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities. If you feel you would be the right person for this role, simply click the 'Apply Now' button to start your application. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. The Benefits Benefit 1 Benefit 2 Benefit 3 Benefit 4 The Values <ul> <li>Innovation</li> </ul>We are creative and fearless in our work. <ul> <li>Accountability</li> </ul>We take ownership of our work and lead from the front. <ul> <li>Teamwork</li> </ul>We collaborate widely and build supportive environments. About Us Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire's largest Registered Providers of social housing, managing around 6000 homes and offering a range of services that help people to live independently. We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them. Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so, it is our people that will drive our success. With the right people, with the right skills, knowledge, behaviour, and values we achieve our goals. When we are looking to recruit, we don't just look for the best skillset or experience, we are also looking for people who will support our vision and 'The Community Way' of doing things. Previous Next The Vision To provide affordable, quality homes and deliver great services in safe communities. Our Values Our RESPECT values sit at the heart of everything we do. We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues. We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best. Join us and together, we can deliver success in 'The Community Way'. Our Values alternative We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues. We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best. Join us and together, we can deliver success in 'The Community Way'. Our Benefits We understand the importance of investing in our people. As part of this, we offer a generous package of benefits, holidays, working conditions, and opportunities for career development. Competitive Holiday Package Buy &amp; Sell Holidays Flexible and Hybrid Working Family-Friendly Policies Company Pension Scheme Salary Boost (Pensions) Scheme Retirement Gift Long Service Award Company Sick Pay Scheme Health Cash Plan Options Employee Assistance Programme Death in Service Other perks include access to a discounted gym membership, free on-site parking and free refreshments available. Read more about our offering and benefits here. Our People Here are a few comments from some of our colleagues: Name of Person "I came to work for Community Housing as I feel I can make a difference to our customers' lives." Name of Person "I enjoy working within the Care team at Berrington Court. There are always new things to learn, and I am keen to continue learning." Name of Person "I feel CH provides opportunities that are hard to come by, and that we're always looking at ways to better engage with customers, both internally &amp; externally." Name of Person Job title Name of Person Job title Name of Person Job title Name of Person Job title Name of Person Job title

Neighbourhood Coordinator

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

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