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Salary: £36,966 to £43,121 annum (pro rata) Location: Corsica Street, London Hours: 18 hours per week / 36 hours per week Contract Type: 1 x Permanent (18 hours per week) &amp; 1 x Fixed Term Contract/Secondment (36 hours per week) for 12 months. We're looking for confident, customer focused Neighbourhood Response Officers to be based our London Corsica Street office and to carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. If this sounds like an opportunity for you then take a look at the full role profile for more information NRO or please visit our website. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information. To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Thursday 19th September 2024 at midnight. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

Vacancy Name Recovery Coordinator Vacancy No VN4467 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Whitehaven &amp; Workington Location Region Location City Location Postal Code Interview Date 03 Oct 2024 Job Details About The Role We are excited to currently be recruiting for 2 x Recovery Coordinators to build our team within west Cumbria Drug and Alcohol Services. The successful applicants will manage a service user caseload, delivering evidence-based interventions in line with individual recovery plans. This may include liaising closely with a full range of workers and skills within the team as well as family members and significant others as appropriate. Experience is not essential as we deliver a comprehensive training programme however, the successful post holders must match our organisational values, ambition and commitment to provide the highest standards of service delivery. As a Recovery Coordinator, you will deliver Substance Misuse specific knowledge, interventions and support, help set personalised recovery plan goals to support the service user achieve their goals in a safe and supportive way. You will also collaborate closely with key partners to support partnerships to achieve the best health and wellbeing outcomes for individuals. Recovery Co-ordination is a diverse and rewarding role, Key Duties include:<ul><li>Manage an adult caseload of service users, delivering person centred care.</li><li>Co-produce and review recovery and treatment plans.</li><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li><li>Reduce alcohol/drug-related harm to individuals and the wider community.</li><li>Work with service users towards detoxes both community and in patient as well as rehabilitation centres.</li><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li></ul>About You:<ul><li>Desired social care experience and recovery worker experience</li><li>A driver is essential for this role</li><li>We are open to any backgrounds in terms of working and will look at transferrable skills.</li></ul>To view the full job description and person specification for this role, please click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Internal candidates will still need to submit applications but can state they are internal applicants and ensure the applications hit the role specific criteria in terms of skills and experience. When submitting an application please take some time to demonstrate how you meet the essential criteria and how you feel you would be a good fit for Humankind. Please note, there will also be a fixed term maternity cover role as well as the permanent Recovery Coordinator role. Please let us know if you would be interested in both roles. Who are we... Humankind is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. What can Humankind offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Humankind Support Networks Humankind is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@humankindcharity.org.uk" target="_blank">people.recruitment@humankindcharity.org.uk</a> Salary Period Vacancy Salary Range £24,020 - £30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Both Driving licence required for role? Yes Applications Close Date 27 Sep 2024

Recovery Coordinator

The role Housing with Support Manager Nottingham £34,140 Overall responsibility The Area Manager for Later Living Services is responsible for up to 800 geographically dispersed units of accommodation split between Category 1 age designated accommodation, Category 2 sheltered accommodation and leaseholder/shared ownership accommodation. Properties may be centred around community provision, in blocks or dispersed. The post holder will recruit, train, lead, manage and support a team of site-based colleagues and will be responsible for all aspects of operational activity to include:<ul><li>Improving key performance around quality assurance, occupancy, debt, ASB management, customer engagement, complaint handling, safeguarding and compliance (list not exhaustive).</li><li>Contribution to and delivery of the later living strategic plan at a local level and drive a continuous improvement culture whilst maintaining a focus on colleague competency and wellbeing.</li><li>Raising customer voice and encouraging input to help shape services at a local level and building relationships with key stakeholders to support that delivery</li></ul><ul><li>Making sure local service delivery is compliant with all regulatory, statutory, and internal governance/policy requirements.</li></ul>We are seeking an experienced Housing with Support Manager to provide on-site housing management, which enables people to live as independently with as much choice and control over their lives as possible. You will be part of a team responsible for day to day running of the service providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met.This should all be evidenced on your CV. What you'll need to succeed<ul><li>To be successful in the role you will need expert knowledge of providing services to older persons, and a good understanding of housing management</li><li>You will be delivering advice and support to customers with a wide variety of needs, and will need to be able to work effectively in partnership with external agencies including the local authority</li><li>As an expert in the area it is essential that you can demonstrate significant knowledge of this customer group and type of service, including a good understanding of safeguarding. You will need to have good administration skills, including the use of IT reporting and procurement systems</li><li>You will work with customers to provide a range of stimulating and interesting activities to support customers' wellbeing and promote a sense of community. Above all you will need to be able to provide a supportive and reassuring presence to our customers, and to be able to respond flexibly during these challenging times. </li><li>You will be required to work at weekends on a rota.</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring Service, which will include a check of the Adult Barred list, once an offer employment is made. A new check will be completed every three years. What you need to do now If you`re interested in this role, take a look at the attached Job Description for more details and if it`s the ideal job for you, click `apply now` to forward an up-to-date copy of your CV. Please can you all ensure that you complete the supporting statement to highlight the qualities that you can bring to the role. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Housing Manager

Post title: Senior Independent Living Officer Post number: PL.0049-V1 Salary: £29,777 - £33,024 pro rota per year Job description: Senior Independent Living Officer (PL.0049-V1) Job Description (PDF) [278KB] Directorate/department: Place Apply online now for post PL.0049-V1 Closing date: 11.59pm, 19 September 2024 Further information An opportunity has arisen within the Independent Living Service for a part-time Senior Independent Living Officer. The successful applicant will be required to support, supervise and monitor the performance of a team of officers, within the service, providing them with advice and assistance on a daily basis. Experience of dealing with older vulnerable people, as well as the ability to problem solve and work under pressure are requirements of this role. The role also involves liaising with contractors, other departments, agencies and tenants with the overriding aim being to ensure the Independent Living Service operates to the highest standard. Safeguarding Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at <a href="https://www.swansea.gov.uk/corporatesafeguarding" target="_blank">https://www.swansea.gov.uk/corporatesafeguarding</a>

Senior Independent Living Officer (closing date: 19/09/24)

Housing Management Coordinator Eastlands Peterborough. Permanent part time (22.5hr), Monday - Friday 9am - 5.00pm Pay £12.61 per hour (£24,664 per annum) [pro rata] and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in our Peterborough Mental Health Supported Service. As our Housing and Property Coordinator, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours (or we're open to agreeing a work pattern with you) </li> <li> Based at our service at Eastlands Peterborough you'll spend your time predominately at this location or at another service location that is only a few minutes' walk away. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Housing Management Coordinator Cheltenham and Gloucester Permanent, full time (37.5 hpw) Pay £12.61 to £13.36 per hour (£24,664 to £26,123 per annum) and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based across the Midlands area. As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Our customers have a range of support needs depending on the type of property they live. This can range from high disability supported properties to low support move on housing management only support properties. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms, flats and properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours (or we're open to agreeing a work pattern with you) </li> <li> Working Monday to Friday 09:00-17:00 </li> <li> Based at our service in Cheltenham you'll spend your time travelling around the properties in our Gloucester and Hereford patch and occasionally supporting your colleagues covering other patches in the Midlands </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Wheatley Homes South Post Title: Housing Officer Salary: SCP 31-34 (£39,101- £42,590) per annum Duration: Permanent Work pattern: 35 hours per week, Monday to Friday Location: Stranraer, Dumfries and Galloway Wheatley Group is Scotland's leading housing, care and property-management group. Wheatley spans 19 local authority areas across Scotland, providing homes and award-winning services to over 210,000 people. Our subsidiaries are all driven by a common commitment and mission to 'Make Homes and Lives Better'. We have a fantastic opportunity for experienced and caring housing professionals to join our team at Wheatley Homes South. About the role At Wheatley, we are committed to building great homes, transforming neighbourhoods and helping customers. As a Housing Officer, you will be at the heart of this - becoming a familiar face in our communities, providing a comprehensive, high-quality housing management service to customers. You will work collaboratively with customers and partner agencies to support the continued development of our communities. Who are we looking for? The successful candidate will have at least two years' experience working within a Housing Officer role or be part of our internal Ignite Graduate programme with a proven track record of excellent rental income collection, void and neighbourhood management. You will be an enthusiastic and caring professional who can work, adapt and thrive in a fast-paced and constantly innovating and improving organisation. The benefits we offer As part of Wheatley Group, we offer a sector-leading benefits package. The successful candidate will receive: <ul><li>a rewarding career with a competitive salary; </li><li>access to a contributory pension scheme; </li><li>excellent leave entitlements; </li><li>enhanced maternity, paternity, adoption and shared parental leave; </li><li>contributions towards dental, optical, driving lessons and more; </li><li>access to staff inclusion networks promoting an inclusive workplace; and </li><li>24/7 access to our employee assistance programme.</li></ul>The role will involve working from home, with travel requirements to allocated patch and Group offices when required, therefore a driving licence is required. Holding, or working towards, a housing qualification at CIH Level 2 or equivalent is desirable. This post is subject to a Basic Disclosure check. Committed to inclusion At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential. We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It's important our teams represent the communities we serve, and we welcome applications from any under-represented groups. Closing date: 5pm on Friday 20 September 2024 For a chat about the role, please contact Alison Lamont, Head of Housing on 07867292097 or email <a href="mailto:alison.lamont@wheatleyhomes-south.com" target="_blank">alison.lamont@wheatleyhomes-south.com</a> We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact Rachel Young on 07867291367 or <a href="mailto:rachel.young@wheatley-group.com" target="_blank">rachel.young@wheatley-group.com</a>.

Housing Officer

Housing Support Assistant Clockwise Woodgreen, London £13.75 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant at St Johns House - London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul> <li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li></ul><ul> <li>Assisting with tenancy and voids management and maintaining occupancy levels</li> <li>Supporting and promoting compliance with safeguarding policies and procedures</li> <li>Building and maintaining relationships with customers and internal and external key stakeholders</li> <li>Managing the procurement and availability of supplies, furniture, and equipment</li> <li>Recording and updating relevant data, maintaining effective filing systems</li> <li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul> <li>Previous experience delivering tenancy services</li> <li>Experience working to deadlines and prioritising workload</li> <li>Basic knowledge of Microsoft Office packages</li> <li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li> <li>NVQ2 or equivalent in relevant area</li> <li>Ability to extract and interrogate data</li> <li>Some experience in the use of housing management systems or similar is desirable</li> <li>Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job reference: 220729 Closing Date: 6 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Assistant

Accommodation Assistant - Maldron Hotel Belfast City We have a fantastic new vacancy for Accommodation Assistant in the excellent Maldron Hotel Belfast. Objective of the Role Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer. Applications for this role will close 6th October 2024

Accommodation Assistant

As a Homeownership Coordinator, you'll be the first point of contact within the Homeownership Team, providing information and timely responses to customer queries. With a focus on ensuring that Freeholders, Leaseholders, and Shared Owners receive the highest quality service, you will play a crucial role in supporting residents, working with internal and external stakeholders, and helping the team meet its objectives. In this role, you will respond to resident queries, providing accurate and prompt information, while also assigning cases to the appropriate Homeownership Property Managers or Regional Homeownership Managers. You will support the team in achieving results for our customers, query irregularities in scheduled payments to ensure value for money for homeowners, and assist in resolving complex queries and complaints from homeowners, working toward successful outcomes for both Peabody and the resident. You will need to be in the office for two days a week, one at our Westminster Bridge Road location and the other at a Peabody office of your choice. You have professional experience in a homeownership environment, able to manage customer enquiries and handle complex queries. You are resilient, have excellent communication skills, and are familiar with purchase order processes. Additionally, you possess strong IT skills, multitasking abilities, and proven data management experience. If you are proactive, have great attention to detail, and are passionate about delivering excellent service to residents, this role is perfect for you. About Peabody: Peabody is one of the oldest not-for-profit housing associations in the UK, managing over 107,000 homes and serving approximately 220,000 residents. We are committed to helping people flourish, improving housing quality, and promoting economic inclusion. We also prioritize sustainability with retrofitting projects to make thousands of homes more energy efficient. Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Victoria at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a> Interviews will be taking place week commencing 23rd September 2024 PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Homeownership Coordinator

The Vacancy Here at Wates, we have an opportunity for a Resident Liaison Officer to join our Wates Living Space Planned Maintenance Team in the North East region. You will ideally be living within the Newcastle area as this role will require you to go to the office but with travel around the surrounding areas too. The key focus for this role will be to liaise with tenants and project staff regarding cyclical works to ensure a safe and secure environment and to support the operational team in delivering the cyclical and planned works programme for the term of the contract. Key Accountabilities will include: <ul> <li>Support the lead supervisor in the construction of programme of works per annum as well as the operational team in the delivery of programmes on time, of good quality and value for money</li></ul><ul> <li>Ensure effective communication with all stakeholders and attend and organise regular progress meetings</li></ul><ul> <li>Give clear understanding of works to occur to the tenants and issue notices for access informing the site team of any reasonable adjustments required</li></ul><ul> <li>Maintain a complaints procedure and deal with disputes and damage claims.</li></ul><ul> <li>Attend community events organised</li></ul><ul> <li>Report all defects to Project Lead and advice on any trends (common defects)</li></ul><ul> <li>Continually check that our promises are being delivered</li></ul>Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Join Our Team as a Recovery Coordinator - Make a Difference within Reading We're excited to offer an opportunity for a resillient and dedicated Recovery Coordinator to join our Reading team. In this role, you'll work as part of a multi-disciplinary team, engaging with people in the community who are facing complex challenges, including substance use, mental health issues, and rough sleeping. Our Reading service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Part Time 22.5 hours per week Full Time Salary Range: £27,449.53 - £31,529.41 Dependent on exerience (pro rata for part-time) Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm</li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for first 5 years' service </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) INDHP Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 25/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tammie Heath | <a href="mailto:Tammie.Heath@cgl.org.uk" target="_blank">Tammie.Heath@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Trusts and Foundations Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access to the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by drug and alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li><li>Working collaboratively with our partner agencies to reach the best outcomes for our clients, including GP's and pharmacists.</li><li>Offering community based clinics for our clients</li></ul>About you: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li><li>Have business insurance if driving and a willingness to travel between hubs across West Sussex </li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. INDHP Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 29/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Roberts | <a href="mailto:rebecca.roberts@cgl.org.uk" target="_blank">rebecca.roberts@cgl.org.uk</a> | 07741 627737 This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access to the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by drug and alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li><li>Working collaboratively with our partner agencies to reach the best outcomes for our clients, including GP's and pharmacists.</li><li>Offering community based clinics for our clients</li></ul>About you: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li><li>Have business insurance if driving and a willingness to travel between hubs across West Sussex </li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. INDHP Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 29/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Roberts | <a href="mailto:rebecca.roberts@cgl.org.uk" target="_blank">rebecca.roberts@cgl.org.uk</a> | 07741 627737 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Salary: £35,277 to £41,068 annum Location: Leatherhead, Carlton House Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to be based in our Leatherhead office and carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business so having access to your own vehicle is essential. If this sounds like an opportunity for you then take a look at the full role profile for more information NRO Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Thursday 18th September 2024 at midnight Applicants must be able to travel across regions as required so access to a vehicle is essential. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Accommodation Assistant Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Salary: £11.44 per hour- Paid weekly! Contract: Seasonal contract- variable hours Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go "Wow!" However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a> What we can offer you Enjoy some great benefits, including: <ul><li>A great working environment - We work hard but have fun along the way</li><li>Competitive salary with bonuses</li><li>Pension scheme</li><li>Up to 50% Discounts on Away Resorts holidays with offers for friends &amp; family to also enjoy</li><li>20% On-park discounts</li><li>Monthly Team incentives</li><li>Career Development - if you are hungry for more, we have a proven track record in investing into our team members</li></ul>What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Good Luck!

Job Description Organisation: Leicestershire County Council Work Location: County Hall, Championship Way, Glenfield, Leicester, LE3 8RA Worker Category: Fixed Location Worker Salary: Grade 6 - £23,898 - £24,300 per annum pay award pending Working Hours: Your standard working hours would be 37 hours Monday-Thursday 8.00am - 4.00pm, Friday 8.00am-3.30pm. You would also be required to cover for shift Premises Officer for annual leave and sickness absence. This could be at short notice, shift patterns below. Shift 1 6.00am-2.00pm Monday to Thursday, 6.00am-1.30pm Friday Shift 2 1.00pm-9pm Monday to Thursday, 1.00pm-8.30pm Friday Contract Type: Permanent Closing Date: 29th September 2024 Interview Date(s): TBC Working as part of a friendly team, to facilitate the effective delivery of County Council services by ensuring that premises/buildings are well-maintained and secure for use by County Council staff, external clients and members of the public About the Role You will be responsible for, among other duties, the locking and unlocking of County Hall site, alongside undertaking minor repairs and Health and Safety checks, setting up rooms, liaising with contractors and general upkeep of the building. Part of this role involves deputising for the Premises and Logistic team leader for absence and annual leave. An enhanced DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You To apply for this post, you must: <ul> <li>Have experience within a supervisory role</li> <li>Relevant experience of undertaking DIY and maintenance work</li> <li>Ability to lift and carry heavy boxes and equipment in accordance with H&amp;S Guidelines</li> <li>Excellent communication skills to report issues with the team</li> <li>Willingness to attend site anytime day or night to deal with emergencies</li> <li>Assist with the emergency evacuation of the building in the event of an incident</li> <li>Ability to manage own and the teams workload, prioritising tasks</li></ul>You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Chris Unwin, Facilities and Print Services Manager Telephone: 07919624637 or 07534269662 Email: <a href="mailto:chris.unwin@leics.gov.uk" target="_blank">chris.unwin@leics.gov.uk</a> or <a href="mailto:Aaron.tew@leics.gov.uk" target="_blank">Aaron.tew@leics.gov.uk</a> How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a>. By applying for this post, you agree to our Terms and Conditions. About Us About Leicestershire County Council Leicestershire County Council is a Stonewall Top 100, Disability Confident, Menopause Friendly, Mindful Employer, Fostering Friendly, Forces Friendly, and Cycle Friendly organisation. In August 2021, we also signed up to the Race at Work Charter. We are strongly committed to promoting equality and opportunity, championing employee wellbeing and investing in staff training and development. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. For further information on what it's like to work for us and the benefits we offer, please refer to the following: Our Recruitment Process Our Organisational Values Our Employee Benefits Working for Us

Premises Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Cambridge Full Time Hours: 37.5 per week Full Time Salary: £27,449.52 - £31,529.41 (per annum) Contract Type: Perm Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Rakesh Singh | <a href="mailto:rakesh.singh@cgl.org.uk" target="_blank">rakesh.singh@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Description Closing Date: 18/09/2024 Contract Type: Permanent Salary: £24,225 - 25,359 Hours: 35 hours Housing Services within Stirling Council are currently looking to recruit a Void &amp; Homeless Housekeeper/Cleaner to join our in-house trade team. We currently provide Repair and Maintenance services across our housing portfolio as well as, Capital Investment works, Major Adaptations and Refurbishments and the construction of New Build Housing for our tenants. The successful applicant will be involved in all aspects of cleaning including deep cleaning of stairwells/closes, cleans to newly repaired empty proprieties, housekeeping in our homeless accommodation and any other cleaning requirements to assist with any of the workstreams undertaken by our trade teams. The ideal candidate will be motivated, enthusiastic, have previous cleaning experience and have the ability to work as part of a busy multi-disciplinary team. You must be Health &amp; Safety conscious to ensure that our high standard of safety within the working environment is maintained at all times to safeguard the workforce, tenants and public at all times. The successful candidate will be required to complete a Basic Disclosure Scotland form. If your application is progressed after the interview, you will be invited to complete the form and have your details verified. If you've got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. void-homeless_housekeepercleaner_je05_02062023_a3017-compressed.pdf (stirling.gov.uk) Salary Additional Information Stirling Additional Information The Benefits <ul> <li>30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service</li> <li>Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.</li> <li>Biennial incremental progression until top of your payscale is reached</li> <li>Membership of the Local Government Pension Scheme. For further details visit <a href="https://www.scotlgpsmember.org/about-the-lgps/" target="_blank">https://www.scotlgpsmember.org/about-the-lgps/</a></li> <li>Up to 6 months full sick pay and 6 months half pay dependent on length of service</li> <li>Carers Leave</li> <li>Up to 4 weeks paid Paternity Leave</li> <li>Access to Health &amp; Wellbeing support</li> <li>Ongoing opportunities for Learning &amp; Development</li> <li>Cycle to Work Scheme</li> <li>Lift share Scheme</li> <li>Car Lease Scheme</li> <li>Technology Benefit Scheme</li></ul>

Void & Homeless Housekeeper/Cleaner

Job Description Job Title: Support Worker (Supported Housing) Contract Type: Permanent Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Monday - Friday plus 1 in 4 weekends (when working a weekend you will not work Friday &amp; Monday) plus some bank holidays Location: St. Saviour's Dispersed, Vaughan House, Guildford If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker (Supported Housing) This role is for St. Saviour's Dispersed based at Vaughan House in Guildford. St. Saviour's Dispersed is our supported housing project for single homeless people aged 18-65 in Surrey. It's comprised of 18 shared properties housing for 68 people. Customers have complex support needs around substance misuse, mental health, and offending behaviour. We work with customers to help them to gain independence, achieve success in employment, education or training, and rebuild family and social connections as well as providing a complete supported housing service. You will provide support in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. CAR ESSENTIAL: We have properties in Guildford, Woking, Knaphill, Epsom, Waverley, Dorking and Addlestone therefore we require someone with a driving licence and access to a vehicle. About you We are looking for someone with: <ul> <li>CAR ESSENTIAL: Driving licence and access to a vehicle to travel to the dispersed properties in Guildford, Woking, Knaphill, Epsom, Waverley, Dorking and Addlestone</li> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Support Worker (Supported Housing)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator at HMP/YOI Isis who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. PLEASE NOTE THIS IS A PRISON BASED ROLE AND IS SUBJECT TO PRISON SECURITY CLEARANCE. Where: Thamesmead, Greater London Full Time Hours: 37.5 per week Full Time Salary: £27,449.52 - £31,529.41 per annum Allowance: Outer London Weighting £2163.27 per annum Contract Type: Perm Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Research, design and prepare subject matter and materials for groups / pods.</li><li>Deliver structured content within group settings to service users at various stages of recovery</li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li>Tailor specific workshops around the needs of the service users.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) INDHP Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe Outer London Weighting (£2,163.27) Interview Date 2/10/2024 Closing Date 22/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Hannah Condon | <a href="mailto:hannah.condon2@cgl.org.uk" target="_blank">hannah.condon2@cgl.org.uk</a> | 0203 356 4231 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Description Job Title: Housing Manager Contract Type: Permanent Salary: £35,137 - 36,358 per annum Plus £4000 London Allowance. Working Hours: 37.5 hours per week. Working Pattern: 9-5 Monday - Friday Location: Bank House, Lambeth If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Manager You will Our aim is to improve the quality of life for the residents who live in our Extra Care services, enabling them to live independently and play an active role in their communities. In this role, you will be required to deliver an effective housing management service for our partners and stakeholders that meets the demands of our customers living in specified housing service. You will champion a strong ethos of partnership working in order to support common goals and objectives, safe practices, contractual requirements and creating mutually beneficial opportunities at all times that puts customers at the heart of what we do. About you We are looking for someone with. <ul> <li>Proven experience of relationship management within a housing environment. </li> <li>Proven track record of effective stakeholder management, both internally and external to the organisation. </li> <li>Experience of housing and facilities management including voids, lettings and arrears. </li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays (pro rata)</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Relationship management <ul> <li>Be the "on site" main point of contact and key operational liaison for our partners and stakeholders (where required).</li> <li>Be able to respond to and deal with issues that may arise on a daily basis with a solution-focused and approach.</li> <li>Organise regular meetings with the required partners/stakeholders to build a pro-active relationship management agreement where we work to deliver identified common goals and objectives as per contractual requirements.</li> <li>Actively build positive relationships with all key stakeholders through collaborative partnerships, by holding regular check-ins, meetings and feedback sessions where we work to identified common goals and objectives.</li> <li>Attend forums, tasks groups and networking events to promote and position Riverside as the preferred provider in the area.</li> <li>Organise and pro-actively participate in all customer meetings (including partnering customers), representing the organisation and promoting an ethos of partnership working as per contractual requirements.</li> <li>Identify and record all actions and lead on delivery of Riverside's actionsthe agreed time frame.</li> <li>Be the lead and Riverside's main point of contact when dealing with all Riverside departments when meeting the housing needs of our customers.</li> <li>Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives.</li></ul>Leading a service <ul> <li>Manage the service as per contractual requirements, meeting KPI's identified within the contract and reviewing contract performance on a regular basis.</li> <li>Lead on the delivery of the service level agreement between all identified partners including; onsite care providers, cleaners and other third party providers. </li> <li>Participate in the setting and management of service budgets and monitor spend by accessing the finance system, reporting budget variances to the budget holder.</li> <li>Produce reports and other written documentation as required to support contract delivery.</li> <li>Work with customers and colleagues to deliver the objectives within Riverside's Corporate Plan. </li> <li>Co-ordinate and facilitate any project related to the partnership.</li> <li>Effectively manage customer engagement through co-production activities including meetings and events to ensure a high level of customer satisfaction.</li> <li>Promote the service by organising open days, working with the local community to develop social integration and promoting the communal facilities in the service (where appropriate).</li> <li>Line manage a team, working together to set expectations, facilitate regular meetings to communicate effectively, hold check-ins with colleagues to support and guide colleagues to fulfil their potential. </li> <li>Ensure all aspects of facilities and hospitality services are effectively managed including that the bar and restaurant are guaranteeing the highest level of customer service (where we have catering facilities).</li> <li>Oversee the guest bookings and quality of rooms (if providing this service)</li></ul>Housing and income management <ul> <li>Ensure compliance with Health &amp; Safety legislation and other regulatory obligations, carrying out inspections, assessing risk, putting in control measures and reporting risks.</li> <li>Manage and report responsive repairs for the accommodation (including any partner accommodation), liaising with contractors and being the main point of contact for contractors for customer accommodation and communal areas.</li> <li>Working in partnership with asset and compliance colleagues to ensure our properties are safely managed, carrying out inspections and follow up on any outstanding actions.</li> <li>Manage empty properties, ensuring that they are referred to asset colleagues for void work and follow void procedure to ensure flats are ready to let.</li> <li>Manage an effective housing allocation and referral pathway into the service, including assessments, providing moving-in and settlement support and ensuring customers are able to access the service as quickly as possible.</li> <li>Be responsible for ensuring the rental income for the service by is received, supporting the process with customers by; providing guidance and advice in relation to benefits applications, working with colleagues to ensure rent payments from customers are paid on time, supporting resolution or queries and managing any arrears to minimise any losses.</li> <li>Oversee customer billing/charging for housing, hospitality (where we have these facilities) and ensure payments are managed and monitored effectively.</li> <li>Ensure the service is secure at all times, with appropriate tools/methods eg. CCTV, Alarms and support customers with advice in relation to managing their own security.</li></ul>Other information <ul> <li>You will be a 'located' worker and expected to work on-site.</li> <li>You will be required to work flexibly to meet customer and business needs, which may include out-of-hours working and participating in an "on-call" rota.</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely.</li> <li>Use the Lone Worker system as and when necessary.</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy &amp; Procedure framework e.g. Health &amp; safety, safeguarding, dignity at work, GDPR, cash handling, etc.</li> <li>Deliver your role in line with the Riverside company values - "Our Riverside Way".</li> <li>Participate in team meetings, attend regular supervisions and reflective practice sessions.</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager.</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Proven experience of relationship management within a housing environment. </li> <li>Proven track record of effective stakeholder management, both internally and external to the organisation. </li> <li>Experience of housing and facilities management including voids, lettings and arrears. </li> <li>Previous experience of working with customers in a care &amp; support setting.</li> <li>Up-to-date knowledge of legislation, regulations and standards relating to social housing and income collection, welfare reform and Universal Credit. </li> <li>Results driven with strong analytical skills and experience of providing meaningful management information. </li> <li>Customer-focussed with excellent written and verbal communication skills and live the Riverside values.</li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.</li> <li>knowledge and awareness of the older LGBT+ communities needs, and as a minimum an attitude that supports a commitment to equality and diversity and awareness of these specific needs.</li></ul>Desirable <ul> <li>Previous experience of managing a team.</li> <li>Knowledge of working in older people's environment and an understanding of finance such as benefits, personal budgets and self-payment.</li> <li>Experience of using housing management/income collection ICT systems.</li></ul>

Job Description Permanent contract | full-time 37 hours per week | £29,269 to £31,364 per annum (Grade G) | Dereham Higher Level Independent Living Support Worker (Level 2) Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young adults who are applying for the right to remain in the UK, helping them to develop positive and effective independent living skills. You will support them in signing accommodation leases, attend solicitors' meetings, integrating into the community and education provisions if applicable. You will help them to source dentists and doctors and introduce them to the International Youth Club. As a positive role model to the young adults engaged in the independent living scheme, you will be excellent at forming effective relationships with young people to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young adults. Your organisational skills will enable you to plan and prioritise your workload effectively. You will also be required to maintain the homes to a good standard, ensuring all furniture and white goods are clean and in good working order. Ideally you will have a background in residential care or be experienced in working with children. You will be required to have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification. For this role it is essential that you have a driving licence and your own car, due to the occasional need to transport young people. We offer a host of benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. This is a lone- working role and you will be expected to be on call. If you would like to find out more about the role please call Zoe Howarth, Team Manager, on 07884 699068 To apply, please download an application form and attach it to your online application instead of your CV. Before you apply, we recommend reading the full Job Description and Person Specificationto help you demonstrate you meet the criteria. These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement with the ability to buy and sell leave</li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.</li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>A payment if you refer someone you know to a hard to fill job. </li> <li>Tax efficient ways of getting extra pension, new bikes and electric cars.</li> </ul></li></ul>You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? please apply using your @norfolk.gov.uk or @nccal.ac.uk email. Closing date for redeployees to receive priority consideration: 11 September 2024 Closing date: 18 September 2024 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Independent Living Support Worker - Level Two (6907)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Southampton Full Time Hours: 37.5 per week Salary: £27,449.52 - £31,529.41 Contract Type: Permanent Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. INDHP Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 20/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Mike O'Connor | <a href="mailto:mike.oconnor@cgl.org.uk" target="_blank">mike.oconnor@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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