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Job Description Neighbourhood Housing Officer SO2: Starting salary £41,580 pa rising in annual increments to £42,861 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. The team is responsible for: <ul><li>Tenancy and estate management</li><li>Investigating nuisance and anti-social behaviour</li><li>Resident engagement</li><li>Delivering excellent customer care</li></ul>You will initially be based in North Area Housing Office and will responsible to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. Primary focus will be a proactiveness to ensure the deliver of high-quality housing management and customer services, fostering strong community relations and maintaining safe, pleasant living environments for our resident across a designated patch, while fulfilling the legal and contractual obligations to the tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained in line with the contractual agreement in place and provide advice, information and reports on any housing management matter. The successful candidates must have the following key attributes: • Be able to produce clear, succinct and well-structured written work; • Effectively manage own workload; • Conveys messages effectively; • Establishes clear targets and meets them; • Have an understanding of local political agendas; • Demonstrate resilience to pressure; • Maintain professionalism at all times • Strong problem solving abilities • Conflict resolution skills • Strong understanding of housing legislation • Good communication and interpersonal skills • High level of organisational skills with the ability to manage multiple priorities. • Diligence in managing records, documentation and follow up actions. To be considered for interview, your CV and supporting statement will clearly evidence: In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications. Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:Cbiggs@lambeth.gov.uk" target="_blank">Cbiggs@lambeth.gov.uk</a> How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Thursday 31 July 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Neighbourhood Housing Officer

Job Description Job Title: Housing Litigation Solicitor Contract Type: Permanent Salary: £47,931.84 per annum (£52,920.80 is achieved after 12 months successful performance in the role) Working Hours: Full Time - 35 Hours Working Pattern: Monday to Friday Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Housing Litigation Solicitor The Riverside Group Limited (TRGL) has a requirement for a Housing Litigation Solicitor who will be part of and support the in-house Legal Team with the provision of high quality, well-judged and informed legal advice to the operational business in relation to its housing management functions and housing litigation. To ensure that all casework is well managed and dealt with in an efficient and cost-effective manner, ensure that the business' regulatory, legislative and common law obligations are met. To raise awareness of developments within the sector, identify risk and provide training as required to the business, be an effective business partner to key internal stakeholders within the business who require support and advice in respect of their housing management operations and housing litigation. This role is specific to supporting our Social Housing Team, however, subject to business need there may be a requirement to assist with other business areas and conduct work not set out under 'accountabilities' below, such as disrepair, building compliance, compensation requests, complaints. About you We are looking for someone who: <ul> <li>Degree from a recognised UK university or equivalent (or qualification gained from a non-UK university).</li> <li>Professional legal qualification as recognised by the Solicitors Regulation Authority or equivalent body. </li> <li>Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. </li> <li>Experience of successfully managing a large caseload successfully, achieving excellent outcomes.</li></ul>Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Accountabilities or "What You Have to Do" Legal Advice <ul> <li>Conduct contentious casework to provide high quality, responsive and consistent legal advice on housing management matters, disputes, and housing litigation across the business, including but not limited to: <ol> <li>Anti-Social Behaviour cases</li> <li>Possession proceedings (unauthorised subletting/tenancy fraud/unauthorised occupiers/trespass)</li> <li>Injunctions</li> <li>Contempt of Court applications </li> </ol></li> <li>Provision of high-quality legal advice on non-contentious housing matters including but not limited to assignment, succession, mutual exchange, service charges, persons left in occupation, Equality Act 2010. </li> <li>Manage a caseload of contentious and non-contentious matters with a view to ensuring sensible outcomes for the business. </li> <li>Attend and represent the business at Court as required. </li></ul>Role in the team <ul> <li>Support the Housing Litigation Team to reduce spend on external legal advice by carefully managing external instructions. </li> <li>Support the Housing Litigation Team with identifying and delivering training for the wider business to upskill colleagues and promote a knowledgeable workforce. </li> <li>Support the Housing Litigation Team with the improvement of systems and processes used within the Legal Team and the wider business to deliver a value-for-money service. </li> <li>Support the Housing Litigation Team with maintaining their case management system and any other databases used for auditing purposes. </li> <li>Support the Legal Team to ensure that risks to the business are appropriately managed. Ask the right questions at the right time, appropriately challenging the business where required. </li> <li>Work in partnership with other teams within the business and attend business partner meetings with the Housing Litigation Team's key internal stakeholders. Assist the Housing Litigation Team to maintain strong working relationships with internal stakeholders across the business. </li> <li>Be an excellent ambassador for the team and support the business positively and constructively in achieving its corporate objectives.</li> <li>Adhere to the business' policies and procedures. </li> <li>Assist in applying robust reporting processes and help the Senior Housing Litigation Solicitor develop good quality management information to demonstrate the impact of the Legal Team. </li></ul>Learning and development <ul> <li>Develop knowledge of new areas of law if required, in order to support the Housing Litigation Team in delivering high-quality legal advice. </li> <li>Work towards personal and team objectives and attend training opportunities, as required.</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Degree from a recognised UK university or equivalent (or qualification gained from a non-UK university). </li> <li>Professional legal qualification as recognised by the Solicitors Regulation Authority or equivalent body. </li> <li>Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. </li> <li>Experience of successfully managing a large caseload successfully, achieving excellent outcomes. </li> <li>Knowledge of the pre-action protocols and Civil Procedure Rules. </li> <li>Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord, and the provision of regulated social and affordable housing.</li> <li>Practical awareness and/or experience of the Data Protection Act 2018. </li> <li>Can demonstrate having worked successfully in a complex organisation.</li> <li>Excellent written and oral communication skills and confident in advocacy. </li> <li>Excellent database management skills and experience of using a case management system. </li> <li>High level of IT literacy and excellent research skills. </li> <li>Ability to build strong working relationships within TRGL, the wider Group and with external stakeholders and advisers.</li> <li>Excellent attention to detail and organisational skills. Ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li> <li>Outcome focussed with strong analytical skills, including the ability to analyse, sort and summarise information.</li> <li>Ability to work independently, using own initiative, taking ownership for decision-making and proposing solutions to issues identified.</li> <li>Ability to take ownership for workload. </li> <li>Can demonstrate a high level of motivation, resilience, and commitment to provide a high performing service. </li> <li>Excellent team player who can work flexibly to meet business requirements.</li> <li>Commercially aware with a strong focus on continuous improvement, risk management and good governance. </li> <li>Customer focussed and ability to engage with internal and external stakeholders alike in an honest and transparent manner to inspire confidence, trust, and respect. </li> <li>Ability to influence and inspire others to work innovatively and proactively. </li> <li>Can demonstrate a commitment to Equality, Diversity, and Inclusion in the workplace and in the delivery of legal services. </li> <li>Commitment to continual professional and personal development within TRGL Legal Team on a long-term basis. </li></ul>Desirable Experience of working in the social housing sector, ideally in or for a housing association or local authority, or for tenants in private practice Additional Information <ul> <li>This is a hybrid role with remote working but the expectation to attend head office in Speke, Liverpool and/or any other TRGL offices, in accordance with the demands of the business.</li> <li>The Group has offices across the UK and on this basis, they may be the rare occasion that the role holder travels to other locations to effectively perform this role. </li> <li>The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.</li> <li>To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. </li> <li>The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Housing Litigation Solicitor Social Housing 1-3

About The Role We are looking for a Financial Inclusion Officer to join our Early Help and Prevention Team. You will be providing a valuable financial inclusion service to all of our residents in order to reduce financial exclusion across our district. You will work with a range of new and existing customers who require advice, support and monitoring across all areas of financial inclusion, including debt advice, welfare benefits advice, and financial capability. You will be supporting tenancy sustainment by enabling customers to manage their financial commitments to be able to retain suitable accommodation and prevent homelessness where possible. Alongside the prevention of wider personal debts and income maximisation. You will be working as part of a team responsible for the delivery of a high quality service to all customers across People Services. This a part time post for 19 hours per week. About You The successful candidate will have: <ul> <li>extensive knowledge of a wide range of benefits (including welfare reform), together with excellent knowledge of working in an advisory role </li> <li>experience of handling case work and referring to relevant organisations</li> <li>knowledge of completing applications for benefits, grants, appeals and funding </li> <li>understanding the principals of budgeting for low income families </li> <li>good understanding of equality and diversity</li></ul>You will: <ul> <li>deliver a customer focused financial inclusion service which embraces North Norfolk District Council's culture, current and future legislation, policy and procedure and best practice</li> <li>provide a tailored service to help customers manage their finances and improve their financial capability avoiding legal action and potential eviction</li> <li>work closely with teams in People Services to prevent homelessness, ensuring appropriate support has been offered prior to eviction action</li> <li>hold a driving licence and have the ability to drive, as this role will require extensive travel across the district</li> <li>provide advice and assistance to customers, helping them find solutions to difficulties with claiming benefits, multiple debts and poverty</li> <li>offer guidance and support to vulnerable customers to help them manage their finances and prevent debt build up</li> <li>operate flexible working hours to make sure all customers have access to this service</li> <li>ensure good standards of case management are maintained on the relevant financial computer systems, recording all notes and actions clearly, accurately, and appropriately</li></ul>The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. Appointment to this post is subject to a satisfactory Baseline Personnel Security (BPSS) check, which includes a basic DBS verification of unspent criminal records. Closing date: 11.59pm on Monday 28 July 2025 Interviews: Tuesday 12 August 2025 For an informal discussion, please contact: Emma Peck, Early Help &amp; Prevention Team Leader Telephone: 01263 516229 Email: [email protected] Sonia Shuter, Early Help &amp; Prevention Manager Telephone: 01263 516173 Email: [email protected] About Us North Norfolk is a fantastic place to live, work and visit - covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England's top holiday destinations and a place where people positively choose to live. We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value differences in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit. Our coast and environment are extremely important to us. Recognising that North Norfolk faces a very real threat from climate change, the Council has declared a climate emergency. We have developed a Net Zero strategy to support our ambitions and all staff have a role to play in meeting our carbon reduction targets. We have a supportive culture that enables our people to learn and grow through attending courses, e-learning, and their daily job roles. We provide excellent opportunities for communication through updates from Directors and the Chief Executive. Our our onsite recognised union is UNISON. Our Cromer office is clean, modern and light, with onsite lunchtime catering and free onsite parking. As one of the largest employers in the district, we offer several benefits to all our employees: <ul> <li>employee assistance program</li> <li>discounts portal</li> <li>salary sacrifice schemes (bikes, home electricals and EV car leasing - available after completion of probation period).</li></ul>You will also enjoy: <ul> <li>a good work-life balance, with many roles following our hybrid approach to work (if your role supports hybrid working, all we ask is that you have a stable and reliable internet connection)</li> <li>25 days' holiday per year, plus bank holidays, increasing to 30 days after 5 years' service (assuming the role is full-time)</li> <li>access to an excellent local government pension scheme based on your local authority career average earnings</li></ul>We encourage applications from all suitably qualified persons regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Financial Inclusion Officer

The Vacancy Are you passionate about delivering great customer service and supporting communities? Do you thrive in a busy, people-focused role? We're looking for a proactive and organised Housing Advisor to join our Housing Services team at Wythenshawe Community Housing Group (WCHG). About the Role As a Housing Advisor, you'll be the first point of contact for customers, helping to resolve a wide range of housing enquiries quickly and effectively. You'll provide a high-quality administrative and customer-facing service across all areas of Housing Services, while working closely with Neighbourhood Officers and other colleagues to support tenancy management and service delivery. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and is keen to grow their knowledge of housing services. What You'll Be Doing <ul> <li>Handling customer enquiries in person, online and by phone, aiming for first-time resolution</li> <li>Providing advice and signposting on housing-related matters</li> <li>Supporting administrative processes including tenancy changes, terminations and application assessments</li> <li>Helping residents access online services and digital tools</li> <li>Keeping accurate records using housing management systems</li> <li>Working flexibly across teams and supporting wider service delivery</li> <li>Gathering customer feedback and helping us improve our services</li></ul>What We're Looking For <ul> <li>Experience working in a customer service environment</li> <li>Basic understanding of housing advice and tenancy processes</li> <li>Strong communication, interpersonal and organisational skills</li> <li>Confident using IT systems and keeping accurate records</li> <li>Able to work independently and as part of a wider team</li> <li>Resilient, positive and responsive to change</li> <li>A commitment to confidentiality, inclusivity and providing excellent customer care</li></ul>Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Housing Advisor

About the Role Southend Medical Centre are looking for a motivated individual who has a passion on tackling health inequalities, and particularly an interest in healthcare for the homeless population. We are seeking an experienced prescribing paramedic or nurse on an 11 month maternity contract, commencing in August, on a part-time basis for 22.5 hours a week, working over 3 days. Hours and working pattern can be negotiable for a suitable candidate. Reporting to a GP clinical lead, previous experience of working with this population group is desired but not essential. Southend Integrated Healthcare for the Homeless (SIHH) provides a service specific to homeless individuals within Southend on Sea. The role will include a range of activities addressing the individual health and wellbeing, the development of pathways into specialist services, caring for the homeless and improve the overall health inequalities by: <ul> <li>Health promotion</li> <li>General health screening</li> <li>Engagement in primary care services and facilitate access to organised health care</li> <li>Integration of the service with secondary care services, mental health services and local drug and alcohol services</li> <li>Working closely with local voluntary providers involved in looking after the local homeless population.</li></ul>The purpose of this role will be imperative in improving integrated pathways to prevent fragmented services to become efficient and effective. The role is specifically to support those to improve health outcomes. The collective aim of the service is to help those with a range of health needs including drug and alcohol to access the appropriate treatment, to provide clinical assessment and treatment in the community along with signposting clients to GP services, secondary care, drug and alcohol services. Main responsibilities include: <ul> <li>Work as a member of the multidisciplinary team in the management and treatment provision. General health assessment, wound assessment and management, lifestyle assessment and physical health assessment.</li> <li>Promote health and wellbeing and improve health inequalities by completing a range of health checks including a review of systems to include, neurological, cardiovascular, respiratory, gastrointestinal, hepatic, renal, lymphatic, reproductive health and musculoskeletal.</li> <li>Assess general health and provide early intervention treatment, sign posting and referral to organised health services.</li> <li>Develop and maintain pathways into specialist services to ensure the health and well-being of residents is met, including back into primary care services, secondary care, mental health, drugs and alcohol and voluntary sector.</li> <li>Provide regular drop-in clinical sessions at various locations of homeless support organisations.</li> <li>To actively promote female health screening.</li></ul>About the Candidate Are you an experienced healthcare worker, looking to expand your contribution to healthcare and personal job satisfaction? If so, this could be the opportunity for you. The successful candidate will demonstrate flexibility in attitude and behaviour. They will be keen to undertake new ways of working and delivering healthcare, committing to under-taking the professional development required to adapt to changing circumstances. Qualifications, skills and experience required: <ul> <li>Professional registration with relevant professional body: NMC or HCPC</li> <li>Advanced clinical assessment skills</li> <li>Excellent communication skills</li> <li>Ability to perform in stressful and complex situations</li> <li>Sound clinical reasoning and decision making</li> <li>Flexibility</li></ul>About Us Southend Medical Centre is a 7300 patient practice with a friendly and supportive team that strives to provide an outstanding service to its patients. We are proud to be a multi-cultural surgery, we have been accredited with several awards including our Pride in practice LGBTQIA+ Gold award, our Veterans Friendly Practice award, our Dementia Awareness Practice award, our Trauma Informed surgery accreditation and were finalist in the Impact Awards Practice of the Year 2023. We hold patient care at the forefront of our minds and we fly the flag for the future of healthcare by being a training and research studies practice. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Clinical Prescribing Paramedic/Nurse for Homeless Healthcare

Full Time / 37 hours per week / Permanent Do you enjoy supporting people? Are you looking for a new exciting challenge in 2025 where no two days are the same? We are currently recruiting for 2 Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. This a full-time permanent post based at the Dawn Centre. You'll work 37 hours a week, this will involve shift working to provide cover 24/7, 365 days per year on a rota basis. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place week commencing 25th of August

Temporary Accommodation Officer

Full Time / 37 Hours Per Week / Permanent Do you enjoy working with people and enjoy making a difference? We are looking for an enthusiastic Sheltered Housing Officer to become an asset to our Sheltered Housing Team and really make a difference. This will be by providing support, assistance and advice to vulnerable customers in our Sheltered Housing Scheme. Working in a front line, friendly and welcoming team you will provide support and assistance to our residents in our sheltered schemes across the city. We have a full time, permanent post working 37 hours per week. This will be on a rota basis which include weekends and bank holidays and and also to cover other staff absences. St Marks/Matthews Housing Office, however, you'll also be required to work at various sheltered housing locations around the city as and when required. What you'll be doing Within this varied role, not one day will be the same. You'll be working with vulnerable people daily, visiting their homes carrying out face to face interviews and making calls to residents living in the residential units. You'll also be required to visit various different residential units on a daily to ensure all Health &amp; Safety standards and Fire Regulations are met within in the unit. In addition, you may be requested to cover other units in the city. Following on from this, you'll be required to report on anything untoward be and liaise with other sections and contractors to ensure all repairs are maintained. You'll have the ability to deal with and resolve difficult situations with tact and diplomacy within the unit and complete the reports and using the relevant database. What you'll need With experience working in a public face-to-face environment whether this be in their home or residential home, you'll have the ability to act sensitively to the needs of customers from a wide variety of backgrounds and have a caring, compassionate, and understanding approach. In addition, you'll have considerable experience working specifically with vulnerable people in a caring coordinating role. You'll be an organised individual who will be able to plan and prioritise own workload. You'll have general clerical experience and be able to make accurate written notes, observations and interviews with the ability to store these in a secure and confidential way. You'll need to have access to your own transport to enable you to get to any of our 14 schemes across the city. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, look at the 'our approach to recruitment' page. For an informal discussion about the role, please contact Ramila at <a href="mailto:Ramila.Dhobi@leicester.gov.uk" target="_blank">Ramila.Dhobi@leicester.gov.uk</a> Interviews / Assessments will take place week commencing 4th of August

Sheltered Housing Officer

Detailed job description and main responsibilities The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. Person specification Qualifications Essential criteria <ul><li>SCPHN qualification - health visiting</li></ul>Qualifications Essential criteria <ul><li>UK Nursing and Midwifery Council Registered Nurse or Midwife</li><li>Registered independent Nurse Prescriber V100</li></ul>Skills Essential criteria <ul><li>Ability to travel in the area</li></ul>Knowledge Essential criteria <ul><li>Have experience of Health Visiting within a variety of communities with varying public health needs</li></ul>Desirable criteria <ul><li>Experience of Working with different communities including minority and ethnic groups</li><li>Experience of working with children and families experiencing homelessness, seeking asylum or refugee status</li></ul>Skills Essential criteria <ul><li>Demonstrate a high level of communication skills required for complex and sensitive issues</li></ul>New colleagues can look forward to a warm welcome here at Tameside &amp; Glossop Integrated Care NHS Foundation Trust. For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute. These terms and conditions are not applicable for Non-Executive positions. Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies. At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates. At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route. To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK. Use of Artificial Intelligence (AI) when writing job applications: When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements. Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one's knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic. We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this. Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested. Please enquire with <a href="mailto:recruitment@tgh.nhs.uk" target="_blank">recruitment@tgh.nhs.uk</a> or pick up an application template in person from our office. Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below. How do you hear back from us? We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider's security settings may not recognise the sender as safe. The Trust is committed to making a difference to the environment. Our "Save Planet Tameside &amp; Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Application numbers The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment. Documents to download <ul> <li> Asylum Seeking/ homeless families HV person specification (PDF, 280.4KB) </li> <li> Asylum Seeking/ homeless families HV person specification (PDF, 224.6KB) </li> <li> Positive About Disability (PDF, 191.5KB) </li> </ul>

Health Visitor - Homeless/Asylum/Refugee Families

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Peterborough Contract: Fixed term contract until 31st of March 2026 Full Time Hours: 37.5 per week (full time) Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time working hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm and associated criminality. </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays), increasing annually for the first five years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 30/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Carol Lonnen | <a href="mailto:carol.lonnen@cgl.org.uk" target="_blank">carol.lonnen@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction As a Homeless Prevention Officer, you will have an excellent working knowledge of homelessness and allocations. You will have experience of delivering a high level of customer service, providing assistance to those seeking re-housing, including those affected by homelessness You will be a great communicator, who is performance driven, with a commitment to delivering a high-quality housing options service. You will be required to carry out full investigations into a person's homelessness application, in accordance with the Homeless Reduction Act and be committed to safeguarding vulnerable households. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we're looking for We are looking for a high performing individual who is committed to excellent standards of customer service in a fast paced environment Location The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions <ul> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don't accept CV's. Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fergus Downie, Service Manager <a href="mailto:Fergus.Downie@lewisham.gov.uk" target="_blank">Fergus.Downie@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £41,580-£42,861 per annum (SO2). N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media LinkedIn Facebook Twitter Instagram

Homelessness Prevention & Assessments Officer

Do you have experience working in the social housing sector? Are you looking for part-time hours? Are you available for a 1 year fixed term contract? This role is working as part of a dedicated and hardworking team at a housing association in Chatham, Kent - easily commutable from Gravesend, Sittingbourne, Maidstone, Dartford, and parts of Essex like Grays, Rainham, Dagenham, Upminster, etc. You'll be working in housing management, tenancy and neighbourhood services; engaging with residents and dealing with any disputes. Using residents' feedback to improve service levels, providing advice on tenants' rights and responsibilities, and helping them to settle into their new home. This is a part-time role working 22.5 hours / 3 days per week, it's flexible as to what days you want to choose, for a 1 year fixed-term contract. Salary for the role is £32,947 (pro rata for part-time) with annual bonus, and benefits include generous holiday allowance of 28 days (pro rata, PLUS bank holidays) and free on site parking. Ideally you will hold a relevant professional qualification such as CIH Level 2 or 3 but this is not a dealbreaker - having practical, hands on work experience is more important. If you have worked in the Housing sector, Community and Neighbourhood Services, then I want to hear from you! Apply today.

Housing Officer - Part Time

Service Charge Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils' Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59,000 Council tenants. We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, embedding new IT systems, whilst working closely with various Housing teams and Finance. Experience working with property-related finances, especially in service charge accounting, is required. This role is both strategic and operational. Key responsibilities: <ul><li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li> </ul>Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Service Charge Manager

Job Description Service Charge Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils' Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59,000 Council tenants. We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, embedding new IT systems, whilst working closely with various Housing teams and Finance. Experience working with property-related finances, especially in service charge accounting, is required. This role is both strategic and operational. Key responsibilities: <ul> <li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li></ul>Job Description and Person Specification Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Management Coordinator Norwich Permanent, full time (37.5 hpw) Salary £25,838 - £26,645 per annum, plus g reat benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Our customer group includes ex-offenders, substance users and other vulnerabilities. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join James and our Ripley Project team, we're super passionate about what we do! We're really proud of the diversity in our team and the great mix of work experience we all have. Everyone is unique and brings their own skills and identity to the role. We're a supportive bunch and like to have regular team building &amp; social activities such as mini golf, escape rooms or just going out for lunch. Job details <ul> <li> The working pattern will consist of a mixture of shifts from Sunday - Thursday between 08:30 - 20:00. </li> <li> Based at our service in Norwich you'll spend your time predominantly at Rosary Road or Barnard's Yard. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team before go live. With an emphasis on recovery working alongside specialist housing and financial related support, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long-term recovery. You will have off rota responsibilities such as housing and benefit assessments, identifying housing needs, liaising with local authorities to ensure that service users are supported in their move on from the service. On rota, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work with the team on a rota which may include evenings and weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. Knowledge of housing pathways, benefits applications and working alongside authorities such as social care is really key for this role. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point

Transition and Housing Support Worker

Job description Post Ref: CC500 Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary accommodation Services are delivered. If you would like to discuss the role or location in more detail please contact Sarah Goldthorpe or Deborah Priestley on 01422 264300 Study towards a Level 3 Housing &amp; Property Management qualification Calderdale Council is an equal opportunities employer and service provider. Due to the nature of the role, it is a requirement that the post holder is female and is exempt under the Equality Act 2010 Schedule 9, Part 1. This is an exciting opportunity to work across a number of teams deliverling homelessness prevention, housing advice and temporary accommodation services You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility. The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents. The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed. Other responsibilities include reporting repairs, and general housing management tasks. The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with IT systems. We would require you to have excellent verbal and written communication skills and demonstrate experience of working within a customer focused role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 29th July 2025Interview Dates: 5th/6th August 2025We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation, including Black, Asian &amp; Minority Ethnic applicants. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub.

Apprentice Housing Assistant - Homelessness Services

The Vacancy Contract: Full Time (Monday-Friday) OR Part Time (min 30 hours per week, Monday-Thursday), Permanent ️ Closing Date: Monday 28th July 2025 at 9:00 AM ️ Interview Date: Monday 11th and Tuesday 12th August 2025 (In Person) Do you want to be part of an organisation that strives to create sustainable homes &amp; communities? We have an opportunity for a Lettings Officer to join us to provide an elevated level of service to all housing applicants, providing regular updates and adapting to the customer's needs. The role Our Lettings service is an everchanging service that evolves to the needs of the customers and the business. As our Lettings Officer, you will be responsible for the letting of all new build properties and re-let properties owned or managed by the Trust. You will support our customers from the point of shortlisting them, carrying out accompanied viewings, sign ups, and providing pre-tenancy advice and support throughout the lettings process. You will work with the Void repairs team to ensure that properties are re-let in line with current targets, and you will liaise with the Incomes Team and 360 Support to ensure the effective management of customers rent accounts. We have moved to a more digital way of working; skills will be required on all forms of technology to complete sign-up of existing stock and new build properties. You will also need to complete mutual exchanges, successions, change of tenancies, offer guidance, support and signposting to help create sustainable homes and communities. About you We are looking for a Lettings Officer with knowledge and experience of social housing and the letting of properties. You will be able to demonstrate experience of working in a customer facing role and the ability to adapt communication style to suit individual needs. Our customers are diverse and can be vulnerable so you will need to have a flexible, caring, understanding and positive approach. You will have excellent IT skills include previous experience in the use of IT based systems and Microsoft Office. Knowledge of housing law and practice would be advantageous however this is not essential. A basic DBS check, a valid driving licence and an insured vehicle is required for this role. We believe in rewarding our team with more than just a salary. Here's what you can look forward to: <ul> <li>32 days annual leave plus bank holidays</li></ul><ul> <li>Holiday purchase &amp; buy-back schemes</li></ul><ul> <li>Team outings with an annual team budget</li></ul><ul> <li>Electric vehicle leasing through Octopus Energy</li></ul><ul> <li>Pension scheme with SHPS</li></ul><ul> <li>Life insurance for pension members</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Mental Health First Aiders</li></ul><ul> <li>Healthcare cashback plan via Healthshield</li></ul><ul> <li>Retail discounts</li></ul><ul> <li>Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)</li></ul><ul> <li>Reimbursement for professional subscription fees</li></ul><ul> <li>Corporate Sponsorship opportunities</li></ul><ul> <li>Reimbursement for HRT pre-paid certificates</li></ul><ul> <li>Reimbursement for annual flu jab</li></ul><ul> <li>Free parking and refreshments</li></ul><ul> <li>Monthly staff compliments raffle</li></ul><ul> <li>Wellbeing calendar of events throughout the year</li></ul>At bdht, we're not just building homes-we're building futures. If you're ready to be part of a team that listens, supports, and empowers, we'd love to hear from you. Apply now and help us build vibrant communities together-one home at a time. bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high. The Company BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow. BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too. We believe in our people, and actively support them based upon three core themes: 'Look after yourself', 'Look after your colleagues' and 'Look after the business'. We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day. Our Values Listening Fair Honest Respect Integrity Transparent Inclusive Our Benefits

Lettings Officer

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations West Drayton Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Accommodation Assistant Location: Bude Holiday Resort, Cornwall. Job Type: Variable Hours - Fixed Term Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Bude Holiday resort is the perfect coastal escape, a family friendly holiday awaits on the stunning Cornish coast. With a fully refurbished Coastal bar and eatery, a heated outdoor swimming pool, splash zone and adventure playground for the kids and great walks along the coastline, there is heaps to keep everyone entertained. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces. </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need: We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team</li><li>Care about the smallest detail and demonstrate the highest of standards</li><li>Have a friendly and helpful attitude</li><li>Driving Licence is preferable </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply: Just click HERE and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

The Vacancy Permanent Part Time (26 hours per week) Stockport Homes is committed to delivering excellent services to our Leasehold, Shared Ownership, and Freehold customers, ensuring that our estates are well-managed, safe, and compliant. The Home Ownership Team plays a vital role in supporting residents through key milestones such Staircasing, Resales, and the Right to Buy/Acquire process, while also upholding lease obligations and delivering high-quality Estate Management. As a Home Ownership Officer, you will support the operational delivery of Home Ownership services, acting as a key point of contact for homeowners. You'll manage a varied property portfolio, respond to complex leasehold queries and complaints, and work collaboratively with colleagues to ensure our estates are maintained to a high standard. You'll also support the preparation and reconciliation of service charge budgets, ensuring customers receive clear and accurate information. The role involves guiding customers through the Right to Buy/Acquire process, carrying out checks, obtaining documentation, and ensuring compliance with legislation. You'll also conduct estate inspections, address low-level anti-social behaviour, and help ensure that lease conditions are met. We're looking for a team player with a positive, flexible approach and a genuine commitment to delivering excellent customer service. Strong communication skills and a willingness to learn are essential. While experience in Home Ownership is desirable, it's not essential, we value enthusiasm, professionalism, and the ability to work collaboratively to get things done. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 17th August 2025 Interview Date: 26th August 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Home Ownership Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Fixed-term contract until 31st March 2026 Location: Exeter Additional information: <ul><li>Participation in an out-of-hours on-call rota</li></ul>The Role: Join our Exeter Supported Housing Service as a Supported Housing Worker, where you'll play a key role in helping clients maintain safe accommodation, manage personal finances, and access multi-agency support. You'll work with individuals facing complex challenges-such as trauma, mental health issues, and substance misuse-empowering them to build resilience and move towards independent living. With 11 supported units across Exeter, you'll help ensure high standards of safety, effective referrals, and meaningful progress for each client. If you're organised, compassionate, and ready to make a difference, we'd love to hear from you. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Understanding of the causes of homelessness and social exclusion and the approaches which seek to address these</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part-time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you'll be eligible for the Blue Light Card, which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Housing Management Coordinator working from our service in St Albans Permanent, part time (18 hpw), working 3 days a week covering 6hrs a day, can be flexible. Pay £12.61 to £13.36 per hour ( £25,8 38 to £30,204) pro rata depending on skills and experience and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Nicholas House, St Albans . As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation ! Typical day as a Housing Management Coordinator <ul> <li> Customer group - Single parent and child service, providing temporary support and accommodation. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> We're open to agreeing a work pattern with you. </li> <li> Based at our service in St Albans. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

The vacancy Permanent, Full Time (37 hours per week) Closing Date: 4th August Interview Date: To be confirmed Are you ready to be part of something meaningful? At bpha, we're proud to deliver a high-quality, customer-focused repairs service that truly improves lives. Our In-House Maintenance Service is growing - and we're looking for someone like you to join us. We cover Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, using the latest technology to support both our customers and our colleagues. Why Join Us? This is more than just a scheduling role - it's your chance to be a key player in a team that values your input and supports your growth. You'll help shape a service that puts people first, every time. What We're Looking For: • Experience in logistical planning or a similar scheduling environment • A proactive, organised approach with strong time management • A passion for excellent customer service, with empathy and care at the heart of what you do • Confidence to own problems and see them through to resolution • Knowledge of housing repairs and maintenance is a bonus - but not essential • Strong communication and IT skills What You'll Get in Return: • A competitive salary • 28 days' annual leave, rising to 33 with service - plus bank holidays • A generous pension scheme - up to 12% employer contribution • Free private healthcare (with options to add family members) • Free life assurance • Discounted gym membership • Access to a range of wellbeing services, including digital fitness classes • Hybrid working - after induction, split your time between home and our bright, modern Bedford office We'll support you every step of the way, with opportunities to learn, grow and thrive in your role. Please note: The successful candidate will be required to complete a basic DBS check. We may close this vacancy early if we receive a high volume of applications - so don't wait to apply! About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Resident Liaison Officer

The role Do you have experience engaging communities and stakeholders in regeneration projects? If so, we invite you to apply for our Community Engagement Manager role within our Regeneration Directorate. In this position, you'll develop and deliver engagement strategies for a range of schemes, from major multi-phase projects in Hastings to smaller, ongoing developments in London and the South East. We're seeking a strategic and operational leader with strong relationship-building skills to work closely with residents, councillors, and other stakeholders, ensuring positive engagement and risk mitigation throughout each project. You can be based at one of our main offices in either Farringdon, Croydon, Hastings or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. What you'll need <ul> <li>A proven track record of delivering community and stakeholder engagement on regeneration projects of varying size and complexity.</li> <li>Experience of working directly with the public and local communities, ideally in a regeneration capacity.</li> <li>A strong understanding of the development process from inception to handover and the role of local communities and wider stakeholders in regeneration. </li> <li>Experience building relationships with local authority housing and enabling teams as well as local ward Councillors and Cabinet members.</li> <li>Well-developed communication skills (verbal, written and presentation) with the ability to engage, influence and collaborate with a wide range of stakeholders and including at senior levels.</li> <li>You'll be flexible, collaborative, and have a team orientated approach</li> <li>A willingness to work flexibly including evening and weekends to meet customer and business needs.</li></ul>In your supporting statement, it is important that you address how you meet the above criteria providing examples. Closing Date: 3rd August 2025 at 23:59 (We reserve the right to close the advert early if we receive a suitable number of applications). Interview Date: 13th or 14th August 2025 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Community Engagement Manager

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Wokingham Yearly salary £47,500 - £52,500 Employment type Full-time

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