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Housing Officer AASC, Liverpool Full time, 37.5 hours per week. Mon-Fri 9-5pm Salary: £26,000.00 - £29,000.00 depending on salary, plus Serco Benefits. You are required to have a valid UK driving licence for this role. The Housing Officer is a key role to ensure: <ul><li>Delivery of services required under the AASC contract to support Service Users in their Area.</li><li>Responsibility for property standards in all accommodation within their Area, completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets.</li><li>Provide welfare support and signposting to the Service Users in their care.</li><li>Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.</li></ul>Main Accountabilities: <ul><li>Ensure delivery of all core Service User support services as prescribed under the contract.</li><li>Provide inductions for all new Service Users to the Area, ensuring Service User understanding of the services available, the property and standards of behaviour.</li><li>Respond to requests for assistance and support received via the AIRE Services</li><li>Manage incidents raised by the AIRE Services</li><li>Deliver against the tasking schedule or as required by the Area Manager</li><li>Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales.</li><li>Complete monthly inspections of properties to ensure standards are being met and highlight any required maintenance.</li><li>Undertake further inspections as required (i.e. pre-dispersal)</li><li>Responsible for managing discontinuations within the Area in line with Local Operating Procedures (LOP)</li><li>Complete first fix and minor repairs where identified and tasked</li><li>Maintain property standards to ensure compliance with contractual commitments and property legislation.</li><li>Accountable for following all processes, procedures, and policies under the contract.</li><li>Undertake other tasks reasonably requested by the Area Manager</li><li>Manage access to all properties for suppliers, visitors, maintenance etc.</li><li>Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including: dealing with urgent medical needs, managing anti-social behaviour, children's safeguarding needs, etc.</li></ul>What you'll need to do the role: <ul><li>Strong experience of working in a service environment, with demonstrable knowledge of communication skills.</li><li>Knowledge/experience of working within a property related environment. </li><li>Strong interpersonal skills. </li><li>IT literate, knowledge of MS Word, Excel, etc. </li><li>Ability to manage conflict. </li><li>Strong organisational skills. </li></ul>Desirable: <ul><li>Some maintenance knowledge desirable.</li><li>Safeguarding knowledge/experience in a similar environment desirable. </li><li>Experience in a security related role. </li></ul>Why Serco: Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer: <ul><li>Salary: Competitive salaries with annual reviews.</li><li>Pension: Up to 6% contributory pension scheme.</li><li>Holidays: 25 days' annual leave plus bank holidays.</li><li>Training and development: We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li><li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>#aasc All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Housing Officer Liverpool

Premises Officer Required ASAP Permanent Paid at Grade 8 (points 15-18) 37 hours per week for 52 weeks across the academic year on a three shift pattern Salary: full time equivalent is £28,604 - £31,028pa The Headteacher and Governing Body are wishing to appoint a committed and enthusiastic Premises Officer at Bosworth Academy, this is a vitally important role that helps the school to achieve the best possible environment for our staff and students to flourish and learn. The successful candidate will have the opportunity to build on their premises experience and a real passion for assisting with the premises team to keep our site safe for all users. In particular, we are looking for someone who takes pride in their work and is able to complement the skills of the existing team. The successful candidate would preferably have experience in a premises environment. Bosworth Academy is a popular and expanding 11-19 school, within the LiFE Multi-Academy Trust, which is increasingly the school of choice for parents in the area. You will have the desire to ensure that our core value of 'no student will underachieve' is fulfilled. We have high expectations of all our staff, which makes our department an exciting and progressive environment in which to work. The team is forward thinking and extremely supportive of each other, working collaboratively to support and secure high standards of the working environment for visitors, staff and students. Bosworth Academy is the lead school in the LiFE Multi Academy Trust. We continue to develop our practice as we believe our community deserves nothing less and were awarded 'World Class Status'. The closing date for completed applications is 9am on 28th January 2026, with interviews taking place the following week. ''LiFE Multi Academy Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment will be subject to a DBS check and an online search.'' Bosworth Academy, Leicester Lane, Desford, Leicester. LE9 9JL LiFE Multi Academy Trust CEO: Mr Chris Parkinson Bosworth Academy Headteacher: Mr Simon Brown Safeguarding Statement: LiFE Multi Academy Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All offers of employment will be subject to a DBS check and an online search. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Premises Officer

YOU We are currently looking for a Housing Support Worker to join our progressive Housing team based in Romford. The right candidate will assist with the day-to-day running of our Romford hostel, ensuring that client support needs are addressed and that ultimately, they are prepared for a positive move-on. You will have experience of working with socially excluded young people as well as specific experience in one area of support work i.e. skills training, drug dependency, work with offenders etc. The Housing Support Worker will effectively manage a caseload that provides constructive guidance to clients through dynamic support planning as well as oversee individual rent accounts to minimise the risk of arrears and loss of accommodation. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Fixed Term Contract until 1st May 2027 (Mat Cover)</li><li>Working Pattern: Full Time/ 37.5 days per week, Monday to Friday shifts vary 8am to 4pm or 2pm to 10pm including Bank Holidays and weekends every 7 weeks.</li><li>The Job Description and Person Specification can be found here: (1) Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker

You We're looking for 2 passionate and proactive Housing Support Workers to join our progressive Housing team in Romford. You'll support the day-to-day running of our hostel, helping young people who face social exclusion prepare for independent living. With experience in support work - such as drug recovery, working with offenders, or life skills training - you'll guide residents through personalised support plans, manage a caseload, and help them maintain their tenancies. What you'll bring: <ul><li>Experience supporting vulnerable or at-risk young people</li></ul><ul><li>Strong communication and case management skills</li></ul><ul><li>Ability to motivate and empower others</li></ul>US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full-time (37.5 days per week Monday - Friday)</li><li>The Job Description and Person Specification can be found here: Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker x 2

Recovery Worker - Supported Housing (Liverpool) Location: 8 Derwent Square, Liverpool, Merseyside, L13 6QT Working Hours: 37 hours per week Contract Type: Permanent Salary: £24,243 - £28,930 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. Key Duties include: <ul><li>To support the people using our services to achieve their life goals and improve their quality of life.</li><li>To work on both practical and emotional life skills towards independent living/ greater independence.</li><li>To assist with the safe and successful daily running of the service including housing management related tasks. </li><li>To work as part of a team towards agreed service/contract targets.</li><li>To work as part of a team to provide a service in line with the organisation's mission and values. </li><li>Waythrough Services range from 24-hour residential care with nursing to floating support in peoples own homes. Some require evenings, weekends, nightshifts (waking or sleeping) and on-calls.</li></ul>The people we support are central to everything we do. Each person who uses our services - residents or clients - is a unique individual and they all deserve to be treated as such. Derwent Square is a 24 hour Supporting Housing for those experiencing mental health difficulties. Often multiple and complex needs will arise, and you may need to be able to support in some of these areas also. As such, your responsibilities may vary from day to day. Support people who access the service: <ul><li>Manage and improve their own physical and mental well-being and health.</li><li>Develop independent life-skills including budgeting, money management, tenancy sustainment, access to public services, further education and/or employment and living well in the community.</li><li>Live more fulfilling lives and develop new meanings and purposes.</li><li>Take control over their life, through their own choices and decisions.</li><li>Work in partnership with the service to provide feedback/complaints and suggestions identifying practical solutions to any barriers. </li><li>Maintaining their property, being able to manage repairs and keep the environment clean and tidy.</li><li>Encourage group attendance.</li></ul>Ensure the safe running of the service: <ul><li>Assess resident wellbeing and welfare on an ongoing basis.</li><li>Assess and manage a range of risks within the service as a dynamic process.</li><li>Keep our service compliant with legal regulations in housing, health and safety and safeguarding, including carrying out daily, weekly and monthly checks in these areas.</li><li>Compliance with GDPR practises, ensuring confidentiality and information sharing are foremost.</li><li>Follow the correct policies and escalation processes for health and safety, incident management and safeguarding.</li><li>Keep up to date in day-to-day repairs and maintenance requirements in line with policy and procedure.</li><li>To support with inventories on properties and ensuring these are completed on admission, discharge and move on.</li><li>Provide a safe, respectful environment.</li><li>Undertaking cleaning activities to ensure a positive environment e.g. at void changeover etc.</li><li>Work in line with Waythrough's Code of Conduct to maintain safe professional boundaries.</li><li>Take part in backup procedures.</li><li>Take part in a rota which will include weekend, evening and overnight shifts.</li><li>Oversee medication in line with Waythrough's policy and procedure.</li><li>Support at other sites to ensure their safe running. </li></ul>Keywork: <ul><li>Oversee support work for all residents and taking the lead to manage your own caseload of key clients.</li><li>Concentrate on the person and their individual needs, choices, and aspirations, rather than on diagnostic categories or labels.</li><li>Coproduce support plans with the people we support.</li><li>Work with individuals to develop agreed, meaningful and achievable person-centred plans with positive outcomes that meet the individual's aspirations.</li><li>Complete a range of activities during key working sessions including but not limited to meaningful engagement in the community, budgeting skills, living skills, networking and basic needs are met etc.</li><li>Provide hands on support to assist in the learning of cleaning skills demonstrating good practise.</li><li>Confident or willing to gain skills to be able to work in partnership with other agencies, stakeholders for the best outcome for the people we support.</li><li>Run activities and groups designed to support independence skills.</li><li>Ensure risk assessments dynamic, created and implemented in line with our policies and procedures and updated regularly.</li><li>Ensure all interactions are appropriately documented.</li><li>Signpost people we support to other services for additional support.</li><li>Support and assist individuals to identify their future housing options, agreed move on timescales and a plan to achieve a successful move on.</li></ul>Manage your own workload: <ul><li>Be proactive and work as a team to ensure service delivery needs and task are prioritised and completed.</li><li>Take part in handovers and complete tasks according to daily need. Adapt to change- be fluid in how situations may change.</li><li>Work well under pressure with multiple and competing priorities.</li><li>Be confident in supporting all residents, proactively working with all not just own caseload.</li><li>Being able to cover for colleagues on holiday etc, to always ensure continuity of care.</li><li>Complete accurate and timely computerised records via our database</li><li>Liaise with external agencies - such as community mental health teams, multi-disciplinary teams and carers - building relationships and projecting a positive image of the service.</li><li>Support the Service Manager with rent management, void management and property turn around.</li><li>Strong time management.</li><li>Contribute effectively to a positive team environment and morale.</li></ul>Manage my Professional status: <ul><li>To complete all mandatory training as required by Waythrough within given time scale, on an annual basis.</li><li>Work in line with Waythrough's Code of Conduct to maintain safe professional boundaries.</li><li>Keeping up to date with legislation, national and organisational policy changes and standards.</li><li>Maintain good communication across the team.</li><li>To be able to work well under own supervision and own initiative but also follow directions effectively.</li><li>Maintain positive working relationships with colleagues and partner agencies/ stakeholders.</li><li>Keep an up-to-date diary.</li><li>Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues.</li><li>Keep up to date with organisational developments and training.</li><li>Resilience - take responsibility to be objective and take appropriate actions to centre oneself after situations.</li><li>Attend team supervision, meetings, reflective practise and case management as required.</li></ul>To view the full job and person specification, please click here. This job description is non exhaustive, and we reserve the right to amend and review as appropriate. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-31

Recovery Worker - Supported Housing (Liverpool)

Resident Liaison Officer - Legacy Build a Career with Purpose at Dandara Living If you're passionate about people, communication, and making a genuine difference in residents' lives, Dandara Living offers a role with real impact. Join a business where your work helps create safer homes, supports communities through change, and ensures residents feel informed, supported, and respected throughout essential building works. At Dandara Living, you'll be part of a collaborative, experienced team delivering meaningful projects across our legacy portfolio, with the opportunity to build strong relationships and take pride in the difference you make every day. About the Role This is a site-based role, primarily across Manchester, with occasional time in our Altrincham office, supporting Dandara Living's Legacy team. The Legacy team is responsible for upgrading pre-Grenfell apartment buildings to meet current building safety and fire remediation legislation. Reporting to the Client Liaison &amp; Contracts Manager, the Resident Liaison Officer plays a critical role in supporting project delivery through direct communication with residents and leaseholders. You'll act as a key point of contact on site, helping to coordinate access, manage expectations, support resident welfare, and ensure works are delivered as smoothly as possible in live, occupied environments. Alongside resident engagement, the role includes responsibility for document control processes across Legacy sites, ensuring accurate records, compliance, and robust data management throughout each project. What You Will Do • Act as the primary point of contact for residents and leaseholders on site • Support planning and programming of works in occupied apartments and communal areas • Coordinate access arrangements and assist with resident relocations where required • Carry out daily welfare checks and respond to resident queries • Deliver resident communications including letter drops, phone calls, and correspondence • Maintain and update resident query and communication trackers • Attend site meetings and provide regular progress updates to key stakeholders • Support stakeholder and expectation management across live sites • Monitor site conditions and report risks or issues promptly • Maintain high standards of housekeeping in collaboration with site teams • Manage document control processes using A Site (or similar systems) • Ensure GDPR compliance when handling resident data • Support audits and compliance tracking across all Legacy sites • Assist in identifying and mitigating health and safety risks in occupied buildings What You Will Have • Experience in a construction or site-based role • Experience working in live, occupied environments (ideally residential) • Strong communication skills with a calm, approachable, and professional manner • Confidence engaging with residents, stakeholders, and site teams • Good knowledge of health and safety and CDM requirements • Experience using A Site or similar document control systems • A construction qualification or equivalent site experience • Fire stopping experience (desirable, not essential) • A full UK driving licence, with flexibility to travel between sites What We Will Offer You Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Through Dandara Living, we design, develop, and operate award-winning residential schemes across the UK, with a growing focus on the responsible management and remediation of legacy buildings. Our in-house expertise spans land acquisition, design, development, procurement, delivery, and long-term asset management, offering exposure to the full property lifecycle. Our benefits include: • Salary between £32,000 - £37,000 (dependent on experience) • 33 days holiday plus the option to buy up to 5 more • Up to 5% matched pension scheme • 3x salary life assurance (option to increase to x4) • Employee Assistance Programme (EAP) • 24-hour Digital Doctor access • Health Assured Wisdom App • Competitive parental leave • Discounts platform with hundreds of retailers, restaurants, and gyms Working Pattern Monday to Friday, 08:00 - 17:30 (excluding bank holidays) Important note: No agency applications will be considered for this role. Any CVs received will be treated as a free gift.

Resident Liaison Officer

About The Role £12.82 per hour 32 hours per week Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people's lives. TMF is delighted to confirm that on 1st April 2025 it joined Enable, one of Scotland's leading charities who has been championing the rights of individuals for over 70 years. Enable's mission is to work for an equal society where everyone has the right to live, work and participate in the communities of their choice. Across the charity's three pillars, they deliver self-directed health and social care support with Enable Cares; employability and training services with Enable Works; and community projects and campaigns with Enable Communities. About the Role Our Barrhead Project is based in the East Renfrewshire area of Glasgow provides a housing support &amp; care at home service to adults with learning and physical disabilities. The project provides practical day to day support to individuals, helping to promote a positive, active and healthy lifestyle and facilitating community inclusion, above all having fun! Help transform lives like M's: Hi, I'm M and I live in Barrhead. I am looking for someone who has patience, understanding and a creative mind to ensure that I am supported to get the best out of life. I enjoy spending time in my beautiful garden, getting out for drives to the coast or even just relaxing in my living room with my movies on. I have my own car and like to get out and about in it, therefore I would need you to have your own driving licence to support me with this. When it comes to supporting me, I require someone who can keep me safe and who can help me maximise my potential. You must have strong core values, have patience and can show empathy. Are you ready to make a real difference to me and people like me? You would be part of a core team supporting M and would work alongside colleagues who support other individuals who live in the same house as M. The role involves some lone-working and shift patterns across seven days on a rotational three-week basis. About You If you think you have the commitment, dedication, and desire to support our people to get the most out of life, then please apply now! You don't need experience in care to start your social care career with The Mungo Foundation. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had! Successful applicants will be able to demonstrate the following: <ul> <li>The ability to adapt your communication style in order to develop successful and enjoyable relationships with the young people.</li> <li>The commitment to work with the people we support through their personal support plans to ensure people achieve their goals and outcomes and celebrate their successes.</li> <li>A positive and flexible outlook to your work, and be able to work on your own and as part of a team.</li></ul>If this is you, then please give us as much detail about you to allow us to get it right for the people we support , and for you. About Us When you join our team at The Mungo Foundation, you'll enjoy numerous benefits, including: <ul> <li>Credit Union</li> <li>Workplace Pension</li> <li>33 days' annual leave (based on 38 hours per week)</li> <li>Extensive Training and Development opportunities</li> <li>Employee Assistance Programme</li></ul>If successful but unqualified, you will have to work towards a suitable qualification for a post at this level, in line with the SSSC Regulatory requirements but don't worry we will support you with this. Working with us means you're not just starting a job; you're joining a community of dedicated individuals making a real impact in the lives of the people we support. If you're ready for a fulfilling career where you can be a part of M's incredible journey, apply now. Let's make a difference together! Appointments are made subject to satisfactory membership of the Protection of Vulnerable Groups (PVG) Scheme, SSSC registration and appropriate safer recruitment checks. We will guide you through this.

Housing Support Worker - Barrhead

Job Title: Tenancy Manager Location: Camberley Brand: Chancellors Salary: OTE of up to £29,000 per annum Hours: Monday to Friday 9am to 5:30pm (Opportunity for Hybrid working) About Chancellors: Chancellors is one of the UK's leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers. For generations, we've helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK's largest and most forward-thinking property services groups. Backed by the scale and strength of LRG , we continue to focus on what we do best: delivering expert, local service with a personal touch. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Bracknell. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Employee Assistance Programme, including: <ul><li>24/7 virtual GP access</li><li>Mental health support and first aiders</li></ul></li><li>Retail and lifestyle discounts</li><li>Performance-based rewards and incentives</li><li>Generous holiday allowance, increasing with length of service (plus bank holidays)</li><li>Enhanced parental leave and company fertility policies</li><li>Structured onboarding and continuous support</li></ul>Chancellors as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Camberley, United Kingdom Remote status Hybrid Employment type Full-time Driving License Required No

Tenancy Manager

Annual salary: up to £29,812.57 Accommodation Coordinator Location: Enfield Salary up to £29,812.57 per annum Contract: Full time - Permanent Hours: 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: As an Accommodation Coordinator the main role will be working as part of the initial accommodation team. Responsible for allocating bed spaces to service users quickly to minimise loss of income. This will include relocating service users to another property or finding new properties for new service users to move into. Keeping safeguarding and Service User experience at the heart of the service will be key to succeeding in this role. Ensure all Service User notifications are processed accurately and efficiently to match the Service User to a bedspace. An important part of the role is to work closely with regional teams and transport team throughout the whole service user process. Role Criteria: <ul><li>Allocate bedspaces to service users promptly to minimise income loss</li><li>Relocate service users or identify new properties for incoming placements</li><li>Prioritise safeguarding and service user experience in all accommodation decisions</li><li>Accurately process service user notifications to ensure appropriate matches</li><li>Collaborate closely with regional teams and the transport team throughout the placement process</li><li>Maintain clear communication and coordination across departments</li><li>Support operational efficiency by managing property turnover and occupancy levels</li><li>Provide excellent customer service, ensuring a positive experience for service users</li><li>Demonstrate previous experience working in an office environment</li><li>Confidently make and answer phone calls as part of daily coordination</li><li>Carry out administrative duties with accuracy and attention to detail</li><li>Be IT literate, with strong proficiency in Microsoft platforms (e.g. Outlook, Excel, Teams)</li><li>Communicate effectively with colleagues, stakeholders, and service users, showing strong interpersonal skills</li></ul>Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance &amp; BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Accommodation Co-ordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity to recruit a Recovery Coordinator who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Aftercare Team, based in Nottinghamshire. Please note, this role is a county-wide position and you would be expected to work across various operational sites throughout the County. Your base of work will be one of our operational sites. The team specialises in delivering structured and non-structured groups, to support individuals to sustain and thrive within recovery. You will be working with passionate colleagues from varied backgrounds, who love what they do and recognise the importance of engaging our service users in group work and empowering them to take control of their own recovery journey. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Nottinghamshire, County wide Hours: Fulltime, 37.5per week Salary: £27,861.26 - £32,002.35 dependent on experience (Based on full time hours, pro rata if part time) Contract Type: Permanent Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Research, design and prepare subject matter and materials for groups </li><li>Deliver structured content within group settings to service users at various stages of recovery</li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li>Tailor specific workshops around the needs of the service users, such as: stress management, sleep disorders, relationships, etc</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience of working with groups and managing group dynamics, such as conflict or challenging behaviour.</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Joe Maddox | <a href="mailto:joe.maddox@cgl.org.uk" target="_blank">joe.maddox@cgl.org.uk</a> | 07435 792239 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Development Manager - Social Housing - 37 hours Application Deadline: 28 January 2026 Department: Pride in Place Employment Type: Permanent Location: Torbay Council Reporting To: Head of Service Compensation: GBP 51,356 - GBP 54,495 / year Description Job Description &amp; Person Specification &gt; This is an exciting time to join our Strategic Housing &amp; Delivery Service. We are looking for a passionate, driven, housing delivery specialist. Someone that has a social housing delivery background that can help us unlock stalled sites, acquire land and buildings, and deliver newbuild council homes, all of which will help us sustainably and consistently grow our affordable housing delivery rates over coming years. Above all, though, we are looking for a dedicated individual that can help us to help the residents of Torbay to secure somewhere to live that is good quality, and affordable. We are looking for a creative thinker; a problem solver; and someone that can help us use every tool at our disposal to deliver the homes our residents need. Torbay is an incredible place to live and work. With stunning coastline, rolling hills, great transport links, and access to a huge range of facilities both within our area and beyond. The English Riviera is a fantastic place to put down roots. We are, however, in a housing crisis. Too many households find themselves unable to find or afford a home for private rent; even fewer households find homeownership within their reach. As a result, demand for social housing is high, but with relatively little new supply coming through the planning system in recent years, local households are finding it increasingly difficult to secure a good quality home that they can afford. And without access to sustainable housing, key local employers struggle to secure the staff they need to thrive and grow. We are leading the way on a range of really exciting and innovative programmes to help solve the situation. We have an established Town Centre Regeneration Programme, which has now secured its first planning consents at Union Square in Torquay and the former Crossways Centre in Paignton (the latter of which will see the Council deliver all 91-units of Extra Care Housing, all for Social Rent), which we need to get to site in the coming months. Work is now also underway to unlock the next two sites in these areas, which have potential to deliver hundreds of homes in the coming years, with further sites to follow. We are also now well underway with our innovative 'Hotels to Homes' initiative (the first site of which has very recently completed), which is part of our wider Accommodation Repurposing Programme. This is a truly exciting opportunity that we're pioneering here in Torbay to take dilapidated, and often, derelict former hotels, to convert, repurpose and redevelop them into modern, high quality social housing that it fit for the 21st Century. What we have achieved in the last 2 years is fantastic, and we're beginning to see a change in the volume of future supply. But we've reached the point where our team needs to grow, to enable us to invest in more projects, and deliver much-needed growth. We need to encourage developers to bring forward good quality, sustainable housing schemes on brownfield sites that can be viable. We need to identify more creative opportunities to deliver the homes that our local households need. And we need to maximise the supply of affordable homes generated through the planning system to support the Registered Provider sector in Torbay, too. To do all of this, we need people to join us to help create and deliver innovative capital solutions that address our complex geographical and strategic constraints that make the most the opportunities we do have available. We also need people who can help us become part of the solution, by helping us deliver our Housing Delivery Plan, with a focus on our ambitious (and growing) programme of direct 'council housing' delivery. This post meets the requirements of the Public Services Network (PSN) and therefore will require a Basic Criminal Record Check. This will show any unspent convictions and conditional cautions. If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: <a href="https://www.torbay.gov.uk/jobs/job-descriptions/development-manager-social-housing/" target="_blank">https://www.torbay.gov.uk/jobs/job-descriptions/development-manager-soc…</a> For an informal chat please contact Sam Irving, Head of Strategic Housing &amp; Delivery on 07972624806 or <a href="mailto:sam.irving@torbay.gov.uk" target="_blank">sam.irving@torbay.gov.uk</a>. Interviews are expected to be conducted during the week commencing 2nd February 2025. This role is not eligible for visa sponsorship. Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible. Skills Essential: <ul><li>Please demonstrate your experience of leading newbuild social housing projects, from inception through to completion.</li><li>Please outline your experience of leading or working on regeneration projects that deliver mixed use/residential development (or re-development). </li></ul>As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. Knowledge Essential: <ul><li>Please outline your understanding of Torbay's approach to the delivery of homes, and particularly social housing.</li><li>Please outline your approach to managing development viability, outlining your understanding of key benchmarks/viability metrics and provide an overview of your experience using specialist viability models or software. </li></ul>Experience &amp; Qualifications Essential: <ul><li>Educated to Degree level (or equivalent); or minimum of 3 (preferably 5) years working in social housing delivery for a Local Authority or Registered Provider.</li><li>Professional membership (or eligibility to become a member) with one of the following: RICS, CIH, APM, RTPI. </li></ul>

Development Manager - Social Housing - 37 hours

The Vacancy FULL TIME - 37hrs TWO1165053 - Homeless Recovery Worker BCP Housing First supports individuals aged 18 and over, who have high support needs and a history of long term rough sleeping and homelessness. Our aim is to give them a home of their own, where they can regain stability, safety, and support. We work in partnership with BCP council and all support services within BCP, this helps us deliver a strength based, person-centred approach, creating a positive environment to help them sustain a home. Our dedicated team provides intensive one to one support to help our clients achieve their goals, everything we do is to coach and empower our clients to eventually achieve independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work evenings and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Salary: £34,434 to £38,220 per annum Grade: I Co ntract: Permanent Hours: Part Time, 30 hours per week Location: Craven, North Yorkshire You will be expected to work and travel among the offices in Craven and Harrogate. In addition would be expected to be part of an out of hours standby rota to respond to homelessness emergencies within the locality area (additional financial incentives for participation). About the Council and the Service Are you driven by a passion for making a real difference in people's lives? North Yorkshire Council is offering an exciting opportunity to join our Housing Needs Service as a Housing Options Officer. In this pivotal role, you'll be at the forefront of preventing homelessness, providing expert advice, and guiding individuals and families through challenging housing situations to secure stable, long-term solutions. You'll play a crucial part in transforming lives, supporting vulnerable households during difficult times, and collaborating with partners to ensure the best outcomes. If you're looking for a rewarding career where your skills and compassion can create lasting change, we'd love for you to bring your talents to North Yorkshire Council. This is an exciting opportunity to work within our new Housing Options team at North Yorkshire Council. The team is part of the new Housing needs Service, which will lead on delivering the Council's homeless and Rough Sleeping strategy and in delivering the Council's bold ambitions around homeless prevention. The role This role will provide an opportunity to be at the forefront of delivering homeless prevention and will play a key role within the team. You will provide a full housing options advice and homeless service to those clients who are in housing need, fulfilling the Councils statutory duties, powers and functions under the relevant homeless legislation. Who We're Looking For: You will play a key role in supporting the objectives of the new Council's Homelessness Strategy and prevent homelessness wherever possible and assist households to achieve sustainable housing solutions. Where required, you will participate in an out of hours standby rota to respond to homelessness emergencies within the locality area, including incidents in temporary accommodation. You will have knowledge or understanding of current housing issues and solutions in respect of homeless people and experience of assessing need and offering housing advice to the public to achieve effective solutions to housing problems as well as an awareness and knowledge and commitment to equality and diversity and Health and Safety legislation and of safeguarding responsibilities. You will have a track record of dealing with the public in a customer service/advisory capacity . Also the ability to plan, allocate and evaluate workloads, determining work methods to achieve objectives and to seek, evaluate and organise information to aid decision making. You will be able to have difficult conversations and have professional curiosity in your ability to assess customer's circumstances and be able to exchange information to solve problems and make decisions through leading and contributing to meetings and group discussions to solve problems and make decisions. To be successful in this role: Essential <ul> <li> You will bring a passion for delivering high quality services to our customers, often those in the most need, which will meet the needs of our vulnerable communities. </li> <li> Excellent communication and negotiation skills are a must, The ability to exchange information effectively with colleagues, customers, and external agencies to solve problems and make decisions. The role also requires the ability to work on your own initiative and as part of a team. </li> <li> IT Skills: Proficiency in using IT systems to manage case files. </li> <li> Customer Service Skills: Experience in providing housing advice, assessing needs, and offering solutions in a client-focused manner. This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations. </li> </ul>Desirable <ul> <li> Knowledge &amp; Experience: Understanding of current housing issues, homelessness legislation, landlord-tenant law, and safeguarding responsibilities. </li> </ul>Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. <ul> <li> Holiday entitlement: starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. </li> <li> Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution. </li> <li> Fitness &amp; Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££. </li> <li> Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. </li> </ul>Contact and Apply If you would like to learn more about this role and for an informal conversation please contact Heidi Richardson via email on <a href="mailto:Heidi.Richardson@northyorks.gov.uk" target="_blank">Heidi.Richardson@northyorks.gov.uk</a> Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on 25 January 2026. Key Dates: Closing Date: 25th January 2026 Interview Date: 5th February 2026 Key Documents: Job Description Total Rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Options Officer

Accommodation Manager Location: The Bay Filey Role: Accommodation Manager Hours of work: 40 Hours - Weekends Required Salary: DOE What we need in a nutshell We're looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepare and stocks our accommodation to the highest of standards for our guests. You'll be overseeing all our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer. Who are we? Part of the Away Resorts family we are shaking up the Great British holiday. Want to find out more about our holidays? Check out our website. What you'll be doing You'll be leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation. This includes: <ul> <li>Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners</li> <li>Ensuring our guest accommodation is ready for arrivals and to the highest of standards</li> <li>Working together with other managers in the park and centrally to ensure an exceptional guest experience</li> <li>Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good</li> <li>Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer</li> <li>Managing and controlling budgets and identifying and implementing cost savings</li> <li>Championing and implementing Health and Safety policies to ensure team and guest safety</li> </ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We are looking for a high-calibre manager who can demonstrate the following: <ul> <li>A good level of general education</li> <li>Experience of managing and leading a team</li> <li>The ability to manage performance issues and conflict situations assertively and with empathy</li> <li>Exceptional communication skills and able to adapt style to people at all levels</li> <li>A strategic mindset and a strong focus on customer service delivery</li> <li>A forward-thinking outlook and open to new ideas</li> </ul>It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul> <li>Competitive Pension</li> <li>Temporary Accommodation up to 3 months</li> <li>Bonus Scheme</li> <li>Life Insurance</li> <li>Discounts on Away Resorts Holidays</li> <li>On Park Discounts</li> <li>Awards and Recognition</li> </ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a> . Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Manager

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Exciting Housing Leadership Opportunities Be Part of Our City's Growth and Transformation Service Manager vacancies Are you an inspirational leader with a passion for making a real difference? Join Sheffield City Council, one of the UK's largest and most dynamic social landlords at the heart of a thriving, ambitious city. With a housing stock of nearly 40,000 tenanted and leasehold properties, our Housing &amp; Neighbourhoods Service is integral to Sheffield's continued success and growth. As we embark on delivering our new Housing Strategy, we have three Service Manager vacancies across Older People's Independent Living, Supported Housing and Temporary Accommodation, and Neighbourhood Services. This is your chance to play a crucial role in shaping the future for residents and communities throughout Sheffield. We are looking for exceptional individuals who are: <ul> <li>Experienced operational managers with a proven ability to deliver results</li> <li>Natural leaders who inspire teams and communicate effectively</li> <li>Committed to delivering exceptional customer service to diverse communities</li> <li>Performance-driven, with a record of achieving outstanding outcomes</li> <li>Change-makers, eager to drive continual improvement and innovative transformation</li> <li>Great listeners, ready to seek and act on feedback from residents and partners</li> <li>Skilled collaborators, able to build alliances and engage stakeholders for the benefit of Sheffield's people</li> <li>Strategic thinkers, capable of aligning operational delivery with the Council's political direction and vision</li> </ul>If you are ready to take on a high-profile role within a supportive and ambitious team, and want to help Sheffield's communities flourish, we would love to hear from you. Your leadership could be the key to unlocking new opportunities, delivering outstanding housing services, and driving positive change for thousands of residents. Service Manager -Older People's Independent Living OPIL (Older Persons Independent Living) service provides specialist housing and support for older adults (typically over 60) through schemes like sheltered housing, focusing on safety, independence, and integrated care, accessible via the council's housing options, Service Manager -Supported Housing and Temporary Accommodation This team works in meeting statutory duties for homeless individuals in priority need, towards more suitable, stable housing options, while preventing homelessness with multi-agency support, especially for vulnerable groups. Service Manager-Neighbourhood Services. The Neighbourhood teams manage the Customer access points, Tenancy Enforcement and Sustainment, Estate Services, Community Engagement, Lettings, and the delivery of our Housing Plus model, where we identify and refer for additional support, to allow tenants to live independently and achieve a sustainable tenancy. We are interested in hearing from candidates who are Chartered Institute of Housing level 4 qualified, but if not, we will support successful candidates to achieve it when in post. Achievement of this qualification is essential due to changes in legislation, and this is now a statutory requirement. These are politically restricted posts and require significant time in the office and/ or at locations around the city. Shortlisted candidates will be invited to an online assessment on Friday 6th February and final interview, in person in Sheffield on either 10th, 11th or 12th February. Please indicate any restrictions with your availability on these dates on your application. For an informal discussion contact David Wilkinson, Service Manager on <a href="mailto:David.Wilkinson@sheffield.gov.uk" target="_blank">David.Wilkinson@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

Service Manager - Housing

Housing Support Specialist Application Deadline: 25 January 2026 Department: Housing Support Employment Type: Permanent Location: East Sussex - St-Leonards-On-Sea Reporting To: Team Manager Compensation: GBP 27,942 / year Description Location: Office base in Hastings (covering Hastings/Rother) Salary: GBP 27,942 per year (plus GBP 1,000 essential car user allowance, GBP 800 Rough Sleepers Allowance and Unsociable Hours shift allowance) Hours: 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings/Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: <ul><li>Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. </li><li>Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. </li><li>Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. </li><li>Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. </li><li>Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. </li><li>25 days paid holiday plus bank holidays. </li><li>Rough Sleepers Allowance - GBP 800 per year.</li><li>Essential car user allowance - GBP 1,000 per year.</li><li>Unsociable hours allowance - an extra GBP 4.40 per shift.</li></ul>Skills, knowledge and experience What you need for the role: <ul><li>Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am)</li><li>A personalised care approach, with empathy and understanding</li><li>An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown </li><li>A full driving Licence is essential along with access to your own car or a car insured for you</li></ul>What would be nice: <ul><li>Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse</li><li>Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services</li><li>Experience working in a supported housing or homelessness setting</li><li>Experience supporting individuals with complex mental health needs </li></ul>Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply:Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Housing Support Specialist

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Martello Court development based in Eastbourne, East Sussex. Hours: 35 hours per week, Monday to Friday - We will consider a job share. Hourly rate: £26,317.20 per annum (Salary to be pro rata'd if job share) Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. #LI-JS1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Scheme Manager - Litslade Farm About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Litslade Farm is a learning disability residential care home that supports 8 people with various complex needs. We support people who are Non-Verbal, require nutrition, hydration and medication via a PEG tube, diabetics who require insulin injections, stoma care, hoisting and full personal care. This is a fast-paced scheme that requires an enthusiastic and energetic individual to manage and thrive. The scheme offers 24-hour care with 7 AM staff and 7 PM staff and 4 waking night staff. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support, a full UK driving licence and access to a vehicle. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Location: Remote/UK Job Type: Full-Time Reports to: Site Manager (Sunderland) / Recruitment Delivery Director Join Us at Civia Health About Us Civia Health is providing large population access to a network of sites for ambulatory disease research making participation seamless, convenient, and engaging - integrating cutting-edge research within accessible, everyday spaces, to collapse the time and cost of clinical trials for our clients. • We envision a world where our communities, regardless of socioeconomic status, has seamless access to life-changing medical research, accelerating discoveries, improving health equity, and redefining the cost of developing new population health improvements. • Our team is passionate about making a real difference in people's lives, and we're committed to building a collaborative, fast-paced, and fun work environment. Purpose of the Job The Community Engagement Manager is responsible for identifying, developing, and nurturing community partnerships that directly generate potential patients for Civia and/or Thrive and strengthen our presence in the communities we serve. This role uses strategic community engagement, trusted relationshipbuilding, and deep local insight to advance chronicdisease clinical trials and broaden access to research participation. • A core requirement is a strong understanding of patient pathways, disease indications, and the reality that not every patient is the same. The Community Engagement Manager must recognise the diverse needs, motivations, barriers, and health determinants that shape each community and tailor engagement and messaging accordingly. • Success also requires a practical understanding of local healthcare systems, including referral structures, primary and community care networks, health inequalities, chronicdisease prevalence, and how to insert Civia and/or Thrive into these ecosystems in a credible, valueadding way. • The role demands the ability to conduct effective stakeholder mapping, identifying highvalue partners, organisations, influencers, and access points that can support patient identification and funnel growth. They must apply disciplined judgement to prioritise highvalue opportunities and use a "do not proceed" mindset when activities do not provide meaningful patient recruitment return or community value. • As a communityfacing representative of Civia and Thrive, this individual must confidently and credibly represent both brands in external interactions. They will build trust rapidly with community leaders, partners, and local influencers while communicating our mission clearly and respectfully. • This is a selfstarter role requiring high levels of autonomy, personal motivation, and ownership. The Community Engagement Manager must be comfortable driving their own outreach schedule, identifying opportunities, developing new partnerships, and delivering results without daytoday direction. The Impact You Will Have at Civia • Build and nurture a strong, authentic network of community partnerships that consistently produces potential patients for Civia's research initiatives and supports recruitment targets. • Use a deep understanding of patient pathways, chronicdisease indications, and community health needs to engage populations effectively and inclusively. • Ensure Civia's clinical trials are trusted, diverse, and successful by embedding meaningful relationships within communities and expanding access to research. • Conduct effective stakeholder mapping to identify highvalue partners and networks, ensuring Civia invests time and resources where the greatest recruitment impact can be achieved. • Serve as a credible, trusted representative of Civia in all communityfacing activities. • Operate independently with strong selfmotivation, managing your own schedule, outreach planning, and regional presence. • Provide a warm, participantcentred experience that supports individuals through their initial connection with Civia and Thrive. • Lead and support tactical tasks and special projects as priorities shift in a fastgrowing startup environment. • Support handson operational and participantfacing duties as needed to help Civia scale effectively and remain closely connected to community needs. Key Responsibilities (Projects A-F) • A. Community Partnership Development • Identify, prioritise, and onboard highvalue community partners who can support Civia and/or Thrive initiatives. • Build structured partnership plans that deliver measurable value to Civia and Thrive recruitment goals. • Maintain relationship quality and ensure meaningful contribution to funnel growth. • B. Community Activation &amp; Awareness • Deliver educational sessions, health outreach, and engagement events. • Tailor messaging and materials to local health needs and demographics. • Surface insights and barriers that influence participation. • Build awareness and trust in Civia and Thrive opportunities. • C. Patient Pathway &amp; Referral Development • Establish referral pathways that convert partnership activity into potential participants. • Train partners on how to identify potential participants and refer them into Thrive effectively. • Monitor performance and adjust strategies rapidly. • D. StudySpecific Engagement • Develop studyspecific community engagement plans based on indication, population, and geography. • Work with Recruitment Delivery Directors to support funnel strength and identify local risks. • Provide weekly updates on engagement results and impact on study timelines. • E. Insights, Metrics &amp; Reporting • Track partner activity, referrals, event outcomes, and conversion trends. • Deliver structured insights to country leadership and study teams. • Recommend actions based on evidence and community feedback. • F. CrossFunctional Collaboration • Ensure alignment between ontheground insights and country recruitment strategy. • Support consistent and highquality community experience across all touchpoints for Civia and Thrive. Competencies • Core Competencies • Relationship Building • Local Insight &amp; Cultural Intelligence • Execution &amp; Ownership • Communication Excellence • Stakeholder Mapping • Judgement &amp; Prioritisation • DataInformed Decision Making • Adaptability &amp; Resilience • CiviaSpecific Competencies • PatientFirst Mindset • InsightDriven Action • Operational Discipline • CrossFunctional Collaboration • High Accountability &amp; Early Escalation Phenotype Profile Core Identity A missiondriven community strategist who blends trustbuilding, disciplined prioritisation, and sharp commercial awareness. This individual is a community advocate first and a performance operator second-able to build authentic relationships that directly convert into research participation and measurable ROI. 1. Ownership &amp; Accountability • Operates with full ownership of their geography and partnerships. • Personally accountable for relationship quality, referral volumes, and delivered ROI. • Focuses on measurable outcomes, not activity for activity's sake. • Treats Civia's community reputation as their own to safeguard. 2. Strategic Community Builder • Deeply understands community needs, health barriers, and motivations. • Builds trustbased relationships with diverse partners (faith leaders, advocates, local influencers). • Rapidly reads community ecosystems to identify true influencers and activation points. 3. Disciplined Prioritisation &amp; ROI Mindset • Invests time in relationships and activities with the highest probability of generating participants. • Confident in applying "do not proceed" decisions when value is unclear. • Views community engagement as a measurable acquisition funnel. 4. Influential Communicator &amp; Advocate • Warm, credible, culturally aware communicator. • Persuasive without being transactional; builds belief in Civia's mission. • Comfortable engaging confidently across all community environments. 5. Highly SelfDriven &amp; Entrepreneurial • Thrives with autonomy and minimal oversight. • Moves fast on emerging opportunities. • Builds structure proactively-networks, processes, and pathways. 6. Methodical, InsightDriven Operator • Uses evidence, data, and feedback loops to refine strategy. • Tracks interactions and referral outcomes accurately. • Learns patterns quickly to target highvalue communities and reduce barriers. 7. Mission Alignment &amp; Integrity • Deeply aligned with improving equity in chronicdisease research. • Builds trust authentically and respectfully. • Represents Civia Health with humility, especially in underserved communities. 8. High Standard of Professionalism • Presents Civia clearly, consistently, and confidently. • Protects the brand through respectful, reliable relationship management. • Acts as a frontline representative of Civia Thrive within the community. What You Bring to Civia Required • 5+ years in community partner and community engagement in clinical research or related sectors. • Experience in the design and delivery of outreach campaigns to raise awareness and grow participation in clinical trial opportunities with community partners and the community • Understand how to effectively support clinical trials through working with partners in the healthcare and research and innovation ecosystem • Experience of leading virtual and local community outreach initiatives to build trust and awareness for clinical trials. This includes but is not limited to community events, workshops and session to raise awareness on research and clinical studies and includes developing educational materials tailored to patients, families, and healthcare professionals • Monitor community engagement campaign performance metrics and use data insights to optimize ongoing and future marketing initiatives • Collaborate with cross-functional teams to ensure messaging aligns with study protocols, Civia Thrive and participant needs • Excellent communication, collaboration and relationship-building skills. • Strong project management and organizational skills. • Comfort with ambiguity and a willingness to perform participant-facing and operational tasks. • Performing "other duties as assigned," including low-level operational or administrative work typical of a start-up. Preferred • Experience in clinical trials or patient recruitment. What We Offer • The opportunity to lead initiatives to make a real impact on patient access to clinical trials • A collaborative, mission-driven environment with room to innovate • Competitive pay and benefits • Training and professional development opportunities • A chance to help shape Civia's community and community partner engagement approach as we grow Ready to Make an Impact? • Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact. • Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who've seen what needs to change. • People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work. • Invested in Your Growth: We don't just hire for today; we're building the leaders and changemakers of tomorrow. If you're ready to be part of something meaningful-and work with people who care deeply about doing good work-apply today by submitting your resume and cover letter to the link above. We're excited to learn more about you!

Community Engagement Manager

About us: At Praktika we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Community Manager to join us! We are a global small team of 40 innovators who are pushing the boundaries of what's possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: What you will own: 1. Discord Community You fully own our Discord with 16,000 members and growing. <ul><li>Moderate and structure the community so it feels safe, active, and high quality</li><li>Create rituals, norms, and recurring moments people actually care about</li><li>Work actively with power users, not just announcements and rules</li><li>Turn Discord into a retention and feedback engine, track weekly statistics</li></ul>2. Weekly Language Events You run weekly Discord live events focused on speaking practice. <ul><li>Organize and host language practice sessions across key languages</li><li>Experiment with formats like speed conversations, challenges, themed sessions</li><li>Make these events fun, not awkward classroom energy</li><li>Turn events into content and moments worth sharing</li></ul>3. Face of the Community You are on camera and visible. <ul><li>Create YouTube videos with product updates, walk-throughs, and honest reviews</li><li>Present features clearly and confidently</li><li>Be the bridge between product and users, including surfacing feedback internally</li><li>Show personality without making it about you</li></ul>4. Brand Curation We have scale - now we need taste and consistency. <ul><li>Help define how Praktika sounds, looks, and behaves in community spaces</li><li>Align Discord, YouTube, and social presence into one coherent brand voice</li><li>Push back on bad ideas. Protect the brand. Raise the bar!</li><li>Work closely with marketing in with social media posting</li></ul>What we are looking for from you: <ul><li>You are comfortable speaking on camera and do not freeze when recording yourself</li><li>You have run or grown an online community before, ideally on Discord</li><li>You understand language learners because you have been one</li><li>You are structured enough to run weekly programming without chaos</li><li>You have strong taste and know when something feels off brand</li><li>You are proactive. You do not wait for instructions</li><li>You can balance warmth with authority in community spaces</li></ul>It would be great if you: <ul><li>Speak multiple languages</li><li>Are an AI/tech enthusiast and love experimenting with AI products</li><li>Have hosted live events or workshops before</li><li>Have experience with YouTube or long-form video content</li><li>Have worked with consumer apps or creator-led brands</li></ul>Why should you join Praktika: We expect dedication and hard work-but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. <ul><li>Equity that grows with your impact: Equity growth via stock options</li><li>26 days holidays plus bank holidays</li><li>Yearly off-sites: Last year was in Turkiye!</li><li>Health and wellness benefits to support your overall well-being through Safetywing</li><li>Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools</li><li>Annual educational budget of up to $1,000</li></ul>We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide. Department Operations Locations London Remote status Hybrid

Community Manager

Job Description Salary: Grade 16 £60,573-£62,766 (pro rata if part-time) Permanent &amp; Fixed Term/Secondment - 36 hours per week or part-time 21.6 hours per week Hybrid working Job Purpose The successful candidate will be responsible for providing a safeguarding and reviewing service to children and young people who are looked after. To provide advice and consultation on issues of care planning and quality of services to all agencies involved in caring for looked after children and young people. To ensure that children and young people who are looked after receiving the services to which they are entitled. Essential Requirements Expertise in working on looked after children cases. Skills in chairing complex meetings. The ability to manage complex information, contribute to plans and achieve excellent outcomes in service delivery. Research knowledge of the impact on children of domestic violence, parental drug abuse and mental health. Ability to adapt to changing circumstances and transfer chairing skills to a variety of settings and requirements. Advanced Social Worker. Experience of overseeing social work practice, preferably at managerial level. Working effectively on safeguarding and complex LAC cases. Experience of applying evidence-based interventions. Experience of contributing to service improvement initiatives. Experience of enabling and empowering others to develop their practice. To view the role profile, please click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Independent Reviewing Officer

Join Our Team: Community Engagement Manager Location: Watford Contract: Full Time Salary: £28,000 - £30,000 per year Are you a natural connector who loves building relationships and making an impact in your community? Radfield Home Care is looking for a Community Engagement Manager to help grow our brand and bring our high-quality home care services to those who need them most. About Us: We're a family-owned care agency, passionate about helping elderly people stay independent in their own homes. Based in Watford, Three Rivers and Hertsmere, we pride ourselves on putting our clients first and delivering care with heart. What You'll Do: <ul><li>Raise Radfield Home Care's profile across the community and online.</li><li>Plan and run engaging events, campaigns, and PR initiatives.</li><li>Build strong connections with local health teams, GP practices, and community partners.</li><li>Turn opportunities into meaningful partnerships that support our clients and care professionals.</li><li>Create content for newsletters, blogs, and social media to showcase our work.</li><li>Track and measure the success of all initiatives.</li></ul>What We're Looking For: <ul><li>Passion for care and knowledge of the home care sector.</li><li>People-person with excellent communication skills.</li><li>Proactive, organised, and able to manage multiple projects.</li><li>Experience using social media for business promotion.</li><li>Full driving licence and access to a car.</li></ul>Bonus Points: <ul><li>Previous experience in care/home care.</li></ul>Why Join Us: <ul><li>Make a real difference in your community.</li><li>Work in a supportive, family-led company.</li><li>Pension and company sick pay scheme.</li></ul>Radfield Home Care Watford &amp; Borehamwood has been proudly serving the local community. Be part of a team that cares as much as you do! Ready to make an impact? Apply now and help us grow our care family! Department Recruitment Locations Watford &amp; Borehamwood

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