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Recovery Coordinator x4 - Recovery Steps Cumbria Location: 92-96 Duke Street Barrow-in-Furness Cumbria LA14 1RD Working Hours: 37 hours per week Contract Type: Permanent Salary: £25,110-£32,090 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the role... An exciting opportunity has arisen for the position of Recovery Co-ordinator based within our South Cumbria RSC Team. Recovery Co-ordination is a diverse and rewarding role, key duties you will undertake are: <ul><li>Manage a caseload, devising, implementing, and reviewing on-going recovery and treatment plans</li><li>Facilitate and promote individuals' progression from engagement, through structured treatment, to self-sustained recovery</li><li>Reduce substance related harm to individuals and the wider community</li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals</li></ul>For full person specification and job details, please visit this link About you... You will have a passion for making a difference and fair chances for all should be at the core of everything you do. You will have an NVQ Level 3 in Health &amp; Social Care (or above or equivalent) or willing to work towards this in post. You will have a fantastic understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 and group therapeutic interventions. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-30

Recovery Coordinator

Company Description Are you an experienced sales and business development professional looking to drive profitable growth, gain market share and create future pipeline opportunities within the Social Housing sector. We are looking for professional, ambitious and motivated sales professionals who can build existing customer partnerships and create and forge new business opportunities. This role is working within our National Accounts team to drive new business into our branches and cement long term value added partnerships across the Social Housing sector. The Benefits of a Career with Rexel: <ul><li>Company Car Scheme </li><li>Bonuses: Performance Related Bonus Scheme</li><li>Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) <ul><li>You can also buy and sell holiday each year </li><li>Enhanced parental leave </li></ul></li><li>Support &amp; Development: Extensive learning opportunities from day one. </li><li>Health &amp; Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more! </li><li>Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education</li></ul>Job Description As a Business Development Manager at Rexel, you will drive profitable growth, gaining market share and creating future pipeline opportunities. This role is pivotal in driving sales, collaborating with branch based teams and creating an exceptional customer relationship and service. Key Responsibilities: <ul><li>Strategic Roadmap: Use data driven insights and tools to create a plan to increase market share (within a defined geography/segment/specialist product group) identifying potential and long-term growth opportunities through new offerings, markets, or revenue streams.</li><li>Pipeline Management: Build and maintain a pipeline of customer partnerships</li><li>Customer Partnerships: Create partnerships and strategic relationships with customer (brand/business) for long term future opportunity.</li><li>Value Proposition Development: Create tailored solutions leveraging preferred suppliers to drive innovation and profitability.</li><li>Pricing and Profitability: Govern regional pricing, margins, and contract profitability.</li><li>Market Agility: Adapt strategies based on market and segment changes for long term future growth.</li><li>Multichannel Growth: Promote multichannel adoption to innovate customer propositions.</li><li>Customer Experience: Ensure exceptional customer experience and OTIF through collaboration with internal end to end experts to drive new business and successful implementation.</li><li>Team Development: Upskill internal teams, ensuring clear account ownership and regular reviews to achieve growth targets.</li></ul>Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as a Business Development Manager include: <ul><li>COLLABORATION - Building partnerships and working collaboratively with others to meet shared objectives </li><li>HOLDS ACCOUNTABILTY - holds self and others accountable to meet commitments</li><li>CUSTOMER PARTNERSHIP - Creating new customer partnerships with multi dimensional relationships for strategic insight for future opportunity</li><li>DRIVES RESULTS - Consistently achieving results, even under tough circumstances</li><li>INFLUENCES-using compelling arguments to gain the support and commitment of others</li><li>BUILDS NETWORKS - Effectively building formal and informal relationship networks inside and outside the organisation</li></ul>What we are looking for: <ul><li>Commercial expertise (margin, P&amp;L, cost to serve) </li><li>Influencing and Negotiation skills</li><li>Experience within a business development role with proven results.</li><li>Able to make data driven decisions to drive strategic plans and growth opportunities.</li><li>Strong stakeholder management experience with the ability to collaborate cross functionally.</li><li>Proven sales experience with the ability to prospect, qualify and close new business.</li><li>Extensive knowledge of sales processes and techniques.</li></ul>Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.

National Business Development Manager - Social Housing

Home: Various Locations Locations: Ely, Bedford, Huntingdon, Acton, Hertfordshire, Buckinghamshire and Tooting Pay details: c£44,000pa + £4000 car allowance Hours per week: 35hrs Posted date: 09/01/2026 Closing date: 25/01/2026 Job Description: Learning and Development Advisor- Job Description Person Specification: Learning and Development Advisor - Person Specification How to Apply Call us on 02077933154 or email your CV and a cover letter outlining how you meet the criteria of the person specification to <a href="mailto:recruitment@greensleeves.org.uk" target="_blank">recruitment@greensleeves.org.uk</a> About Us Would you like to continue your career with one of the most respected care charities? Join our L&amp;D team as a Learning and Development Advisor. At Greensleeves Care we deliver exceptional 24-hour residential, dementia and nursing care to older people across our 28 care homes in England. We are an accredited Living Wage employer and Greensleeves Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues. As an L&amp;D Advisor, you will: <ul> <li>Deliver mandatory training, compliance and required training (for example Safeguarding, MCA/DoLs. Infection Control, Record keeping, Health, Safety &amp; Well-being, Dining Experience, managing Success in Dementia care, possibly moving and assisting ,etc.) at all allocated homes.</li> <li>Oversee and have responsibility for the recording of training throughout the Trust</li> <li>Assist in the design of mandatory compliance and required training sessions as required.</li> <li>Attend necessary training events as required.</li> <li>Support with maintaining the Trust's training KPI's, liaising with homes and proactively following up failures to meet the identified KPI's.</li> <li>Assist the Learning and Development Manager in the drawing up of an annual Training &amp; Development plan for each of your allocated homes.</li> <li>Contribute to divisional reports where required.</li> <li>Be able to carry out frequent travel nationwide.</li> </ul>You will be regularly travelling to the homes in the locations below: Ely, Bedford, Huntingdon, Acton, Hertfordshire, Buckinghamshire and Tooting To apply, you will need: <ul> <li>GCSE English Language (or equivalent)</li> <li>GCSE Maths (or equivalent)</li> <li>PTTLS L3 or equivalent training qualification</li> <li>L3 NVQ/QCF Health and Social Care or equivalent</li> <li>Substantial experience of working as a trainer in social care</li> <li>Proven track record in facilitating and delivery of high quality training.</li> <li>Understanding of the Health and Social Care training agenda</li> <li>Knowledge of the care sector, and in particular elderly residential care</li> </ul>Rewards &amp; Benefits Package <ul> <li> 25 days paid holiday (plus Bank Holidays) </li> <li> Free learning and development </li> <li> Company pension scheme - employers contribution matched up to 6% </li> <li> 2 x Salary Death in Service benefit </li> <li> Medical Health Benefit (Beneden) </li> <li> Length of Service Awards at 5,10,20,30,40 and 50 years </li> <li> Voluntary Lifestyle Benefits through the Hapi App </li> <li> Cycle to Work Scheme </li> <li> Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App </li> <li> Refer a Friend scheme (you can earn up to £300 per referral) </li> <li> Free DBS </li> </ul> DBS - The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974 . Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community Greensleeves Care Core Values Respect - We treat residents and colleagues with dignity and value their unique life experiences and personal contributions. Openness - We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading. Responsibility - We are committed to meeting the needs of others and behave responsibility towards residents and colleagues, being careful of the choices we make. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note this role is open to UK-based candidates only.

Learning and Development Advisor

The Vacancy Do you want a job where you can really make a difference? We currently have an exciting opportunity to join the John Whitgift Foundation as a Bank Independent Living Warden. Based in Croydon, Whitgift Almshouses and Whitgift House sheltered housing provide older people with a safe, open, and supportive setting that promotes independence, wellbeing, and a strong sense of community. The role The Warden is responsible for supporting the independent living manager in the operational management of the Foundation's sheltered housing at Whitgift House &amp; Almshouses. The purpose of this role is to support our residents to live as independently as possible, working closely with community services. This will involve navigating and steering residents to community organisations to ensure they are receiving the care they require and are entitled to through community services. About You Ideally you will have experience of working with older people in the community. A willingness to learn and apply that learning. A great communicator, able to mediate and reach solutions. The ability to manage a diverse workload, prioritising and working to deadlines. Can work autonomously as well as part of a team. Commitment to follow the code of conduct for social care workers and to be governed by its principles in practice. Applications are reviewed daily, and interviews may occur at any stage after applications are received so we invite interested candidates to apply as soon as possible. We reserve the right to close this vacancy at any time. The Company Our three Homes: The Whitgift Almshouses, Whitgift House and Wilhelmina House, are happy, thriving and secure communities where staff are on hand 24 hours a day to provide the highest standards of care. Within Whitgift Care, we like to call ourselves a family where our core values of respect, dignity and privacy are our priority. We are proud to be part of the John Whitgift Foundation, a local charity in Croydon, whose mission is to provide education for the young and care for the elderly since its establishment by our Founder, Archbishop John Whitgift, in 1596. John Whitgift Foundation is committed to safeguarding and protecting the welfare of young and elderly people and expects all staff and volunteers to share this commitment. All applicants will be required to comply with all safeguarding procedures including an Enhanced DBS check. Staff Training All our staff take part in a structured training programme which is tailored to each individual and is geared to help them to offer the high standards of care that are expected in a Whitgift Care home. Our internal training is run by our dedicated Training Coordinator who ensures that our staff are trained in mandatory subjects. These include: Safeguarding Infection control Person centred approaches Food hygiene Medicine administration Gallery Previous Next

Bank Independent Living Warden

About the role Location: THE PIG- on the beach, Studland, Dorset BH19 3AU Salary: £36,000 per annum, (OTE £40,590 per annum including tronc) Hours: 45 hours per week, including weekends As House Manager, you will play a key role in ensuring the smooth operation of the hotel's front-of-house, enhancing guest experiences, and driving revenue growth. You'll oversee daily operations and respond promptly to guest needs. Your leadership will coordinate Reception, Treatments, Grounds, Maintenance, Housekeeping, and Night Porters to deliver exceptional service. This is a hands-on operational role requiring composure under pressure, strong decision-making, and attention to detail. Clear communication and organization will be essential as you lead the team to create memorable guest experiences. Reporting to the Hotel Director and Deputy General Manager, you'll be the first point of contact for guest and staff queries. The role offers clear progression to Deputy General Manager and Hotel Director, and requires confidence in handling Duty Manager shifts and emergency situations. The ideal candidate will have at least three years' experience in hospitality management, with solid knowledge of guest relations and F&amp;B operations. Experience with OPERA or Fidelio systems is preferred. Full training and induction across all hotel areas will be provided. As part of a growing group, this role suits a driven professional eager to take on new challenges and develop within the company. THE PIG is an inspiring, exciting, and fun place to work and in return you can expect something a little different: <ul><li>Staff stays - free B&amp;B.</li><li>35% discount on food, beverages &amp; treatments.</li><li>Meals on duty.</li><li>Annual holiday increase (up to 33 days)</li><li>Take home goods - cost price.</li><li>Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.</li><li>A range of learning &amp; development courses.</li><li>Anniversary vouchers - dinner with wine for 2.</li></ul>To view our full range of perks, visit our 'What we can do for you' section on our career's webpage: jobs.thepighotel.com Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

House Manager

The Vacancy Full Time, Permanent Closing Date: 30th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Strategic Asset Manager to join us! You'll implement One Manchester's long term Asset Management Strategy and you will develop our short, medium and long term investment programmes. Leading a professional team to effectively carry out active asset management, asset data management, investment planning and surveying across both the residential and commercial property portfolio, you will lead smarter services that can influence the shape and use of our assets to meet the needs of our customers now and in the future. What we're looking for: <ul> <li>Educated to degree level in a construction related discipline or equivalent through training/ experience</li></ul><ul> <li>Strong IT literacy and experience of harnessing advances in technology to change ways of working</li></ul><ul> <li>Excellent awareness and working knowledge of option appraisal models</li></ul><ul> <li>Experience of both residential and commercial property management</li></ul><ul> <li>Knowledge and experience of developing and maintaining asset management software systems;</li></ul><ul> <li>Sound knowledge of building maintenance and construction with the ability to provide technical and non-technical advice</li></ul><ul> <li>Proven experience of contracting and negotiating with clients and contracts together with a commercial and economical awareness</li></ul><ul> <li>A wider knowledge of housing law and housing strategy</li></ul><ul> <li>Good knowledge of business planning processes and lifecycle impacts on current and future budgets;</li></ul><ul> <li>Experience of staff supervision and management</li></ul>Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Strategic Asset Manager

Full time - 36 hours per week Hybrid working - expected office days 3 days per week Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. <ul><li>We Put Customers First in everything we do.</li><li>We will Always Be Curious about how we can do better.</li><li>We work together to Make It Happen.</li></ul>Want to be part of our community? We're currently recruiting for a Housing Officer to join our Housing team. What you'll achieve in the role: You'll deliver an end-to-end, customer-focused housing management service across a designated patch of general needs and shared ownership properties. This includes maintaining a strong presence within the community, fostering positive customer relationships, and ensuring compliance with Raven, legal, and regulatory standards. Key responsibilities include: <ul><li>Conduct tenancy sign-ups, visits, and manage tenancy changes</li><li>Handle tenancy terminations and pre-void inspections</li><li>Manage neighbour disputes and low-level ASB cases</li><li>Support tenancy sustainment and customer engagement initiatives</li><li>Carry out estate inspections and ensure property standards</li><li>Collaborate with internal teams and external agencies to support customers</li></ul>What you'll bring to Raven: For this role, we are looking for someone with the following: <ul><li>Experience in housing management or a related field with direct customer contact</li><li>Ability to resolve challenging situations and relate to people from diverse backgrounds</li><li>Knowledge of housing management processes and tenancy needs</li><li>Experience using housing management IT systems</li><li>Awareness of statutory and voluntary organisations supporting housing services</li></ul>Please review the job description and Raven Strengths Matrix for full criteria details. Job Description - Housing Officer Raven Strengths Matrix You'll also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. Car user status: Essential DBS check: Basic Vacancy Close Date: 30th January 2026 What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: <ul><li>Competitive salaries</li><li>Fantastic work/life balance with flexible working and generous leave entitlement</li><li>Strong focus on learning and development, with opportunities to grow your skills and career</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Funded health cash plan</li><li>Extensive wellbeing support</li><li>Voucher-based recognition scheme</li><li>Retail discounts</li></ul>Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at <a href="mailto:recruitment@ravenht.org.uk" target="_blank">recruitment@ravenht.org.uk</a> or 0300 123 3399. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email <a href="mailto:recruitment@ravenht.org.uk" target="_blank">recruitment@ravenht.org.uk</a>, or phone us on 0300 123 3399.

Housing Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer - Independent Living Based in Kent with regular travel around the South East £34,531 per year (pro rata) Temporary position for up to 6 months 37.5 hours per week - Monday to Friday 08:30am - 5:00pm We are seeking a Housing Officer to join our Independent Living team that is part of the East and Southeast Region on a 6 month temporary basis. You will be working in a team of 5 Housing officers and managing a team of Scheme Managers. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants. You will have excellent negotiating skills and a flexible approach to working, as you will be required to attend some evening meetings. You will also be expected to work in a professional manner to resolve problems and improve services. The role of Housing Officer will include: <ul><li>Managing a Team of Scheme Managers who oversee the day to day running of Schemes across a geographical area. </li><li>Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks.</li><li>Effective management of anti-social behaviour cases </li><li>Liaising with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li><li>Managing complaints about service delivery</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including domestic abuse, anti-social behaviour, and safeguarding</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes, which include tenancy conversions, permissions, mutual exchanges, successions, service charges and enforcement of tenancy breaches</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services and line management </li><li>Excellent skills in analysing and diagnosing problems and implementing solutions </li><li>Excellent communication, Organisation and customer care skills</li><li>Proven experience of good practice resident involvement activities</li><li>Excellent understanding of written and spoken English</li><li>Working knowledge of relevant regulations and good practice</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (pro rata) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer - Independent Living Based at Rumsey House - Rochford, covering Rochford and surrounding areas £34,531 - £36,348 per year 37.5 hours per week - Monday to Friday - 8:30am to 5:00pm We have an opportunity for a hardworking and committed Housing Officer, who has sound knowledge of the local area and Independent Living to join our team in the East and South East Region, working alongside 4 other Housing Officers. Managing a team of Scheme Managers, you will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants. You will have excellent negotiating skills and a flexible approach to working, as you will be required to attend some evening meetings. You will also be expected to work in a professional manner to resolve problems and improve services. The role of Housing Officer will include: <ul><li>Managing a Team of Scheme Managers who oversee the day to day running of Schemes across a geographical area. </li><li>Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks.</li><li>Effective management of anti-social behaviour cases </li><li>Liaising with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li><li>Managing complaints about service delivery</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including domestic abuse, anti-social behaviour, and safeguarding</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes, which include tenancy conversions, permissions, mutual exchanges, successions, service charges and enforcement of tenancy breaches</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services and line management </li><li>Excellent skills in analysing and diagnosing problems and implementing solutions </li><li>Excellent communication, Organisation and customer care skills</li><li>Proven experience of good practice resident involvement activities</li><li>Excellent understanding of written and spoken English</li><li>Working knowledge of relevant regulations and good practice</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (rising to £36,348 after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Telford - covering Telford, Market Drayton and Shrewsbury £32,242 - £34,617 per year 37.5 hours per week - Monday to Friday - 9:00am to 5:00pm We have an opportunity for a Housing Officer to join our Housing team based in Telford. This will involve making sure that our properties are safe and attractive places to live and ensuring that tenancies are being conducted in a satisfactory way. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants, while consistently working in a professional manner to resolve problems and improve services. The role of Housing Officer will include: <ul><li>Working closely with the lettings team in allocating Voids, Tenancy Sign Ups and Viewings</li><li>Liaising with tenancy enforcement agencies to build relevant case files and manage the complaint process for the service area</li><li>Handling a range of situations including complex cases of ASB (anti-social behaviour), which may include attending evictions and multi-agency crime prevention meetings.</li><li>Attending various meetings to coordinate tenancy termination and changes, property clearance, and support tenancy auditing and fraud investigations</li><li>Providing advice and support to residents through regular community engagement and signposting to relevant third party agencies</li></ul>Skills and experiences: <ul><li>Proven experience of working within the social housing sector will be a distinct advantage in this role</li><li>Knowledge of relevant housing regulations and legislation</li><li>A basic understanding of Microsoft Office packages is desirable, along with the ability to update electronic systems</li><li>Experience and knowledge of good practice resident involvement activities</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£32,242 per annum (rising to £34,617 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 January 2026 Interviews are expected to take place during the week commencing 9th February 2026. The exact date will be confirmed with shortlisted candidates. If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul><li>The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.</li><li>Job will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.</li></ul><ul><li>Act as the main point of contact for escalated calls from Customer Service Agents</li><li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li><li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li><li>Update and provide compliance &amp; repair reports to client</li><li>Call customers to arrange appointments for follow up works</li><li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li><li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li><li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li><li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li><li>Attend Contract meetings</li><li>All associated ad-hoc administrative duties</li></ul>The successful candidate will have <ul><li>Previous administrative experience, preferably from a social housing/construction background</li><li>Able to provide a high level of courteous, professional customer service</li><li>Proficient in MS Office, in particular, Outlook and Excel</li><li>Good written and verbal communication skills</li><li>Flexible attitude with strong organisational skills</li></ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul><li>Competitive salary</li><li>Contributory Pension scheme</li><li>Life assurance</li><li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li><li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li></ul>In addition, the role offers: <ul><li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li><li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li><li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li><li>Bike2Work scheme</li></ul><ul><li>Home &amp; Electronics - salary sacrifice purchase scheme</li></ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Greenwich Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Finders Keepers are a leading letting agency across Oxfordshire with a dedication to professionalism and quality service within the property industry. An exciting opportunity has arisen for a Tenancy Co-ordinator to join our team in Abingdon. Main Purpose of the Job To be responsible for all administrative aspects of the letting process. Key responsibilities: <ul> <li>Process tenancy applications and produce all tenancy agreements and associated paperwork ensuring a high degree of accuracy</li> <li>Plan and process tenancy renewals</li> <li>Monitor and progress references as required</li> <li>Liaise with colleagues, clients and tenants when required</li> <li>Provide administrative support to the letting and property management teams when required</li> <li>Coordinate and participate in meetings with the letting and property management teams</li> <li>Negotiate tenancy renewals with landlords and tenants</li> <li>Assist in the collection of funds for all first accounts, invoices, rent and adhoc payments from landlords and tenants</li> <li>Handle changes to tenancy agreements</li> <li>Register new deposits for protection and administer deposit refunds</li> <li>Assisting office teams with all aspects of compliance</li> </ul>Skills and Experience Required: <ul> <li>Minimum two years administrative experience in similar industry or legal background</li> <li>Excellent attention to detail</li> <li>High levels of accuracy and a keen eye for detail</li> <li>Proven planning and organisational skills</li> <li>Ability to communicate effectively with people at all levels</li> <li>Excellent written and verbal communication skills</li> <li>Ability to demonstrate initiative and self-motivation</li> <li>A positive &amp; 'can-do' attitude</li> <li>Clean manual driving licence</li> </ul>Benefits: <ul> <li>Competitive salary package</li> <li>Comprehensive induction and training programme</li> <li>Opportunities for career progression</li> <li>Work from home scheme</li> <li>Industry recognised training support</li> <li>Professional qualification</li> <li>Long service awards</li> <li>Sabbatical available (after 10 years service)</li> <li>Employee assistance programme</li> <li>Internal referral opportunities</li> <li>Great work life balance</li> </ul> If this sounds like the role for you please apply or for further information visit our website. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EA06501

Tenancy Coordinator

The Vacancy FULL TIME - 37hrs Shifts in a rota basis. Weekends on a 1 in 3 basis. Shift patterns include but not exclusive to - 06:45 - 14:15 11:30 - 20:30 Lone working is part of this role TWO1163703 - Homeless Recovery Worker Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis</li> <li>You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework</li> <li>You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community</li> <li>You will be extremely conscientious in areas such as safeguarding and lone working</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>You will carry out ad hoc housekeeping tasks where required</li> <li>Any other reasonable task as requested by a member of staff</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The Vacancy FULL TIME - 37hrs Shift pattern on a rota basis. To include 1 in 3 weekends. Shifts include: 06:45 - 14:15 11:30 - 20:30 TWO1163694 - Homeless Recovery Worker Assistant JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero-waste drive to send our team and our guests on a journey of educations and discovery. We are currently looking for an Assistant House Manager to join our House Team. Position responsibilities include but are not limited to: <ul> <li>Manage and co-ordinate the day-to-day house operations.</li> <li>Check Booking Sheets for confirmed and unconfirmed lunch and dinner shift to ensure all guest requests are met.</li> <li>Ensure house and bars are set-up and closed to the required standard.</li> <li>Inspect any deliveries to ensure stock is present, correct and undamaged.</li> <li>Interact with guests to obtain feedback on product quality and service levels. </li> <li>Respond to and handle guest problems and complaints. </li> <li>Check menus daily with the Kitchen and ensure those in circulation are correct, along with correct allergen information.</li> <li>Train, nurture and inspire the team by being positive and forward thinking.</li> <li>Hosting informative shift briefings and menu meetings.</li></ul>Benefits: Salary £35,227.50 PA <ul> <li>Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours) after probation is passed</li> </ul> <ul> <li>Increased holiday allowance</li> </ul> <ul> <li>Vitality healthcare cover</li> </ul> <ul> <li>Employee assistance programme</li> </ul> <ul> <li>Life assurance scheme (from day one, covering up to 2x your annual salary)</li> </ul> <ul> <li>50% F&amp;B discount when dining in our restaurants</li> </ul> <ul> <li>Company sick pay</li> </ul> <ul> <li>Enhanced maternity pay</li> </ul> <ul> <li>Enhanced paternity pay</li> </ul> <ul> <li>Recruit a Friend bonus (£1000)</li> </ul> <ul> <li>Monthly employee recognition scheme</li> </ul> <ul> <li>Annual employee parties</li> </ul> <ul> <li>Free staff meals</li> </ul> <ul> <li>Daily briefings with the team, including food tasting - opportunities to work with the Home Farm</li> </ul> <ul> <li>50% discount on Wildsmith Skin products</li> </ul> <ul> <li>Heckfield Plus - online discounts</li> </ul> <ul> <li>New baby gift</li> </ul> <ul> <li>Christmas gift</li> </ul>At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.

Assistant House Manager

JOB TITLE: Community Engagement Officer REPORTING TO: Registered Manager SALARY: £26, 247.00 pro rata (£13998.40 for 20 hours per week) HOURS: 20 hours per week REQUIREMENTS: Enhanced DBS disclosure / DBS adult first clearance. FRANCHISE OFFICE: Wakefield &amp; Huddersfield COMPANY BACKGROUND Radfield Home Care We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. PURPOSE OF POSITION The role of Community Engagement manager will be pivotal to the growth of the Radfield Home Care brand. To do this, you will embody our family-focused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a high-quality care service. Based in our Wakefield &amp; Huddersfield Office, you will undertake marketing and public relations activity both in the Community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you are a natural communicator digitally, face-to-face and through written language. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment &amp; selection and you will work closely with operational management in regards to ensuring that there is a high volume of excellent quality clients and candidates in the pipeline in order to assist the branch to meet growth targets across all services PRINCIPAL RESPONSIBILITIES <ul><li>Responsible for increasing brand awareness within the territory area</li><li>Promote a positive image and protect the good reputation of the Radfield Home Care brand all times.</li><li>Create email marketing campaigns and newsletters, press releases, surveys and analysis</li><li>Complete the marketing plan to demonstrate the success of marketing / networking campaigns &amp; events including ROI</li><li>Attend local networking events</li><li>Attend local community events and promote the Radfield Home Care brand</li><li>Build working relationships with local social professional teams such as; Hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams.</li><li>In addition, develop links with community organisations, training providers, job centres, and other local referral sources to support the recruitment of high-quality care professionals.</li><li>Identify and engage with potential community partners</li><li>Conversion of potential community partners to support RHC community engagement</li><li>Create, plan &amp; host events that will lead to engagement with community partners, clients and potential care professionals</li><li>Identify opportunities for articles and blog content</li><li>Maintain &amp; Improve sector and professional knowledge</li><li>Any other duties that may be deemed relevant to your role</li></ul>SKILLS &amp; EXPERIENCE &amp; QUALIFICATIONS Essential: <ul><li>Sound knowledge of the care sector</li><li>Able to form relationships &amp; quickly establish common ground</li><li>Able to communicate effectively at all levels both verbally and in writing</li><li>Be an enthusiastic people person who can motivate others</li><li>Professional manner and appearance</li><li>Attention to detail and ability to manage multiple projects from start to finish</li><li>Able to self motivate and work in a self-directed way</li><li>Experience in using social media platforms for business promotion</li><li>Full driving licence and use of own car</li></ul>Desirable: <ul><li>Previous experience of working in the Care / Home care sector</li><li>Experience using design / CRM software</li></ul>PROBATIONARY PERIOD The Community Engagement Manager will undergo a probationary period for the first three months of their employment. This is a time in which the community engagement manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the community engagement manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended which is at the discretion of the directors. HOLIDAYS The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director's discretion. BENEFITS <ul><li>Pension scheme</li><li>Refer a freind Scheme</li><li>Free or Subsidised Travel</li><li>Company Events</li></ul>OBLIGATIONS The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020? You will need to disclose them. Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for clients and employees. This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.) All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998. Department Marketing Locations Wakefield &amp; Huddersfield (West Yorkshire) Remote status Hybrid Yearly salary £13,998.4

Community Engagement Officer

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Homeless Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday to Friday Department - Adult Service Delivery Location - Oxfordshire - Hybrid working with regular visits to client accommodation What You'll Be Doing: Response are recruiting for a Homeless Support Worker within Adult Services, Settled Oxfordshire, to help people who have had experiences of street homelessness, and repeated placements within supported and crisis housing services to sustain their own tenancy, live independently, and move-on into mainstream accommodation. Working closely in partnership with a range of other providers, both voluntary and statutory, you will have the support and guidance of the Service Manager to provide a housing management, support and move-on service to a small group of vulnerable people who have recently experienced homelessness. The accommodation will be located within Oxford City and throughout the County. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: <ul> <li>To provide an intensive support and housing management service to a caseload of 9 or 10 clients through proactive floating support.</li> <li>To ensure that each client has a comprehensive support plan with achievable goals and outcomes and a robust risk assessment and that both documents will be updated regularly with input of client and other professionals delivering support interventions. </li> <li>To provide person centred support to the clients and recognise that they are experts by experience. </li> <li>To work with each successful referral to identify interventions that will allow the client to move into the accommodation, sustain their home, and identify and plan for the factors/ challenges that might destabilise their tenancy.</li> <li>Supporting clients with benefit applications, affordability assessments and repayment plans.</li> <li>To conduct regular visit to the accommodation and support the clients with practical skills such as budgeting, cleaning, etc</li> <li>To ensure that the clients will engage with agencies providing support with addressing needs such as substance misuse, offending, accessing education, employment and training. </li> <li>To ensure that clients are encouraged to engage in meaningful activities. </li> <li>To ensure that the properties are safe and compliant with Health and Safety regulations </li> <li>To ensure that internal and external stakeholders and partnership agencies are informed about progress of each client. </li> <li>Provide a housing management service for the clients, including dealing with rent arrears, managing anti-social behaviour, dealing with other breaches of the tenancy agreement, serving notices and reporting and ordering any repairs.</li> <li>Be aware of early signs of abuse, potential safeguarding and ensure that reporting procedures are followed when Safeguarding is triggered. </li> <li>To provide regular reports on the progress of each case.</li> <li>To support the client with understanding their move on options and create a realistic move on plan for each client including increasing living skills, preparing for and finding work, move on, budgeting, substance misuse and much more.</li></ul>The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: <ul> <li>GCSE's in English and Maths (or equivalent) A commitment to undertake continual personal development</li> <li>Solid understanding of homelessness and issues connected to it. </li> <li>Ability to effectively engage with clients and provide non judgmental support and advice.</li> <li>Good Communication Skills, written, verbal &amp; listening.</li> <li>Safeguarding. </li> <li>Understanding on complex trauma and personality disorder. </li> <li>Working with clients with history of homelessness, substance use, offending, challenging behaviour. </li> <li>Ability to act calmly in a professional manner whilst dealing with unpredictable and challenging behaviour.</li> <li>Ability to engage with and build appropriate working relationships.</li></ul>What We Offer: <ul> <li>33 days annual leave (inclusive of bank holidays) </li> <li>Blue Light card and other discounted shopping</li> <li>Employee Assistance Plan - with access to free counselling </li> <li>Cycle to Work Scheme (after probation)</li> <li>Enhanced family friendly leave</li> <li>Flexible and agile working opportunities (role dependent) </li> <li>Professional qualification sponsorship and study leave </li> <li>£500 refer a friend bonus scheme </li> <li>Optional health cash care plan with money off prescriptions and treatments</li> <li>Wellbeing hub and mental wellbeing support app - approved by NHS</li> <li>Free flu jabs</li> <li>Free DBS application</li></ul>If this Homeless Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 18/02/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Homeless Support Worker

The vacancy Permanent, Full time Monday to Friday bpha is a forward-thinking housing association on a mission to build thriving communities where people can live happily in a home they can afford. We're proud of our team's commitment to quality, safety and customer experience- Do you have social housing and planned works experience? We are looking for a Senior Project Manager to lead our Asset Investment (Planned Works) team. About the role You'll lead the delivery of capital investment and refurbishment programmes across our housing stock, playing a critical role in our long-term asset strategy to ensure homes remain safe, modern and fit for the future. You'll be accountable for programmes being delivered safely, on time, within budget and in full regulatory and contractual compliance-while driving a customer-focused service that exceeds satisfaction targets. You'll foster strong contractor performance against defined KPIs, build effective stakeholder relationships, resolve issues promptly and use resident feedback and data insights to drive continuous improvement. What you'll be doing as a Senior Project Manager - Asset Investment / Planned Works (Social Housing): <ul> <li>Lead SHEQ culture: Embed robust health, safety, environmental and quality standards across all planned works; ensure compliance with CDM 2015, British Standards, HSAW 1974, MHSWR and Section 20 consultations. Coordinate spot checks/site visits and maintain audit-ready evidence. [</li> <li>Manage &amp; develop the team: Set clear objectives, coach Project Managers/Officers, run regular 1:1s and appraisals, address performance issues, plan resourcing and succession, and maintain aligned policies/procedures.</li> <li>Deliver programmes: Define scopes, milestones and KPIs before works commence; supervise leaseholder and Party Wall consultations; keep documentation accurate and accessible; oversee asset management system updates and data integrity</li> <li>Procure &amp; administer contracts: Lead procurement in line with policy (Delta portal); chair contractor meetings; manage performance and KPIs; resolve issues professionally and promptly per contract condition.</li> <li>Own budgets &amp; forecasting: Collaborate with Property Services, Compliance, Asset Data and Finance to plan multi-year budgets; monitor spend and value for money; report forecasts and exceptions with corrective actions.</li> <li>Champion customer experience: Communicate upcoming programmes clearly, gather feedback on materials/quality/contractor performance, support Complaint Resolution and embed learning into future delivery.</li> <li>Uphold governance: Ensure GDPR, standing orders, financial regulations, policies and mandatory training compliance across the team.</li></ul>What we're looking for as a Senior Project Manager - Asset Investment / Planned Works (Social Housing): <ul> <li>Strong team leadership and people management skills.</li> <li>Construction background with sound knowledge of residential maintenance/refurbishment and contract administration.</li> <li>Health &amp; safety knowledge (e.g., asbestos, fire safety; CDM 2015</li> <li>Excellent stakeholder engagement, communication and problem-solving skills; equality &amp; diversity commitment.</li> <li>Proficient with MS Office and familiar with asset/housing management software; confident report writing (programme progress, H&amp;S, budget spend).</li></ul>Qualifications: <ul> <li>Degree level (or equivalent experience) essential.</li> <li>CIH Level 3 and RICS/CIOB desirable</li></ul>About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Senior Project Manager - Asset Investment / Planned Works (Social Housing)

Overview Do you want to use your passion and skills to help others? Do you want to work for a caring organisation that believes in people? Do you want to make a difference? At HMP Liverpool, we are looking for someone with vision and passion to help people who access our service with their Drug and alcohol use. As a Prison Recovery Coordinator, you will be supporting them through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work and groupwork. At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. You will also be supporting the people who access our service to move towards release from custody by working with other agencies to ensure support is in place for addressing substance misuse and or recovery. Working within a secure prison environment can be challenging but a rewarding experience, you will be provided with training and support needed to undertake this role. Where: Liverpool Hours: Fulltime, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 Dependent on experience (pro rata for part time hours) Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Strong multidisciplinary engagement, including safer custody and prison offender management.</li><li>Engagement with the Prison Strategy</li><li>Identify and encourage service users requiring the offer of family support</li><li>Carry a caseload</li><li>Develop service questionnaires, recovery hubs and focus groups being innovative and motivational</li><li>Deliver quality and meaningful 1:1's and Group interventions</li><li>Understanding of prison environment and operational knowledge</li><li>Line management of volunteers</li><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li></ul>Abou You: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li><li>Ability to obtain and maintain prison vetting</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 1/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Lauren McGuire | <a href="mailto:Lauren.McGuire@cgl.org.uk" target="_blank">Lauren.McGuire@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Manchester Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities With this role you'll be working as part of Opiate Team based in South and Central Manchester. About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: James O'Brien | <a href="mailto:James.obrien@cgl.org.uk" target="_blank">James.obrien@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Hourly Paid Additional Support Assistant (Independent Living Skills) Job description Minimum of 16 hours per week Fixed Term - 30/06/26 Must be available 9am - 4.30 pm We wish to appoint an inspiring Additional Support Assistant to help learners with additional learning needs to access the curriculum at Coleg Gwent. Applicants should have previous experience of working with young people who have difficulties and/or disabilities and be educated to Level 2 standard with four GCSEs including Maths and English at grade C or above. The successful candidates will be required to support learners on a 1:1 basis, including providing personal care when needed, as well as work with learners on a group basis, working closely with the curriculum and campus support teams to ensure the learners meet their full potential. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English. The College is committed to safeguarding, ensuring the safety and welfare of children and young people. Employment is subject to a satisfactory Enhanced Disclosure from the Disclosure and Barring Service and registration with the Education Workforce Council if appropriate. Please note that successful candidates will be expected to pay for the Enhanced Disclosure and registration with the Education Workforce Council (EWC). At Coleg Gwent we are committed to providing a working environment which embraces diversity and which promotes equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure these commitments are also embedded in our day-to-day working practices with our learners, colleagues, and partners. We know the most successful teams are the most diverse teams. Equality, diversity, and inclusion provide the very foundation to our culture at Coleg Gwent. We want every individual to feel confident, proud, and able to bring their whole selves to work. We are committed to being an anti-racist organisation and increasing diversity in the College by removing barriers and supporting all our staff to reach their potential. To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBTQ+, non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents the communities we serve. We welcome applications from candidates who speak languages other than English and everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression in line with our Equality Opportunities policy. All campuses are accessible and facilities such as prayer rooms are available. We are a Disability Confident Employer and affiliates of the Black Leadership Group. Key to supporting this work and providing peer support are 6 Board sponsored Staff Networks (Enabled, Men's Alliance, Women Together, Cynefin, LGBTQ+ and Race Alliance). What brings us together? We are committed to building a culture of inclusion that empowers our people to thrive and fosters a sense of belonging. To support the College in being a respectful community we have an Equality, Diversity and Inclusion (ED&amp;I) steering group. Hear our ED&amp;I Champions talk about why they are so passionate about equality, diversity, and inclusion - Link in attached document. Your wellbeing matters. Your wellbeing is important to us. We want to ensure you are able to make the most of the opportunities and reach your full potential. From a programme of wellbeing activities throughout the year underpinned by the Headspace app for all staff which has a diverse selection of meditations that aim to fulfil both beginners and long-time meditators needs and preferences to Partners who are trained mental health champions, to subsidised gym access, we're determined to create an environment that supports everyone's mental and physical health. Closing Date: 25/01/26 Interview Date: 03/02/26

Hourly Paid Additional Support Assistant (Independent Living Skills)

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant for 37.5 hours per week based at Shenley Wood Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly teamand support the Village's commitment in delivering ExtraCare's mission of "better lives for older people". If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you. Role Details <ul> <li>Role: Housing Support Assistant</li> <li>Hours: 37.5 hours per week (includes 1 weekend in 3) - must be flexible</li> <li>Salary: £26,806 (£13.71 per hour)</li> <li>Location: Shenley Wood Retirement Village, Chalkdell Drive, Milton Keynes, MK5 6GJ</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme. What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant will be: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Enhnaced employer pension contribution</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Asssitance Program</li> <li>Free Use of Onsite Gym</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. <ul> <li>Closing Date: 27th January 2026</li> <li>Interview Dates: 12th/13th February 2026</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Housing Support Assistant

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul><li>The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.</li></ul><ul><li>Act as the main point of contact for escalated calls from Customer Service Agents</li><li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li><li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li><li>Update and provide compliance &amp; repair reports to client</li><li>Call customers to arrange appointments for follow up works</li><li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li><li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li><li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li><li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li><li>Attend Contract meetings</li><li>All associated ad-hoc administrative duties</li></ul>The successful candidate will have <ul><li>Previous administrative experience, preferably from a social housing/construction background</li><li>Able to provide a high level of courteous, professional customer service</li><li>Proficient in MS Office, in particular, Outlook and Excel</li><li>Good written and verbal communication skills</li><li>Flexible attitude with strong organisational skills</li></ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul><li>Competitive salary</li><li>Contributory Pension scheme</li><li>Life assurance</li><li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li><li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li></ul>In addition, the role offers: <ul><li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li><li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li><li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li><li>Bike2Work scheme</li></ul><ul><li>Home &amp; Electronics - salary sacrifice purchase scheme</li></ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Associate Psychologist - NHSE Homeless Sector Project The Clinical Psychology programme team is looking to employ a Clinical Associate, from February 2026 until September 2027. During this period, you will be contracted to work 900 hours (working pattern to be agreed in discussion with the research team) to support the development of our work within the homeless sector. With support from South-East NHS England, the Surrey PsychD programme has been working on an innovative project over the past two years to develop homelessness placements for trainees, and to embed housing and homelessness as a priority agenda within the PsychD programme. The project seeks to expand the psychological workforce within the homelessness sector, and to generate ways of working between the third sector and the NHS. Building on the success of the project to date, we are now seeking an Associate with experience of working in the homelessness sector, or a similar field, to support the continued development of these placements and the longevity of the project. This post will form a crucial role in building strategic relationships with local third sector organisations across Surrey and Sussex, and with our partner NHS Trusts' housing initiatives. The post holder will be expected to develop and coordinate trainee placements, generate new ways to assess trainee competencies within these organisations, and support trainees undertaking these roles. There will also be a requirement to support supervisors in the region, and to work with organisational leads to provide overall structure to the placements. This is an exciting time to join the project team, with opportunities for project management, leadership, stakeholder engagement and national dissemination. The role will involve close liaison with the PsychD programme exec team, as well as the wider team. About you The post holder will be expected to have excellent communication skills and a passion for supporting those who are marginalised and facing inequalities and deprivation. Applicants will need to be registered with the HCPC as a Clinical or Counselling Psychologist, will have experience of working in third sector organisations, and will be able to demonstrate excellent organisational and project management skills. The post will provide an opportunity to work with a team of applied psychologists, homeless sector partners as well as trainees who respect and value one another, are advocates for lived experience, lifelong learning, and who embrace change. The School and Faculty The clinical psychology programme is based within the School of Psychology, within the Faculty of Health and Medical Sciences (FHMS). The faculty is a leading provider of undergraduate and postgraduate healthcare education, research and consultancy. It has extensive links with local health care providers and is based in a modern, purpose built, state-of-the-art teaching facility on the University of Surrey campus in Guildford. The campus provides a pleasant working environment with close links to road and rail transport. Further information about the University and the School of Psychology can be found at <a href="https://www.surrey.ac.uk/school-psychology" target="_blank">https://www.surrey.ac.uk/school-psychology</a> Further Information For an informal discussion please contact Jane Iles, Programme Director via <a href="mailto:j.iles@surrey.ac.uk" target="_blank">j.iles@surrey.ac.uk</a> or Mary John, Head of Discipline via <a href="mailto:m.john@surrey.ac.uk" target="_blank">m.john@surrey.ac.uk</a> To apply please submit your CV and cover letter via the University website. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Associate Psychologist NHSE Homeless Sector Project

We are seeking a knowledgeable Housing Options Officer to join our Housing team. This is a vital role in delivering the Council's Homelessness Strategy, helping to prevent homelessness and supporting residents in housing need. You will provide expert advice and guidance on housing options, investigate homelessness applications, and ensure the Council meets its statutory responsibilities under housing legislation. This role requires compassion, resilience, and the ability to deliver excellent customer service to some of the borough's most vulnerable residents. You will be responsible for assessing and resolving homelessness applications in line with statutory duties, by carrying out sensitive interviews and home visits to fully understand applicants' circumstances, along with: Developing action plans with clients to address the causes of homelessness Liaising with landlords, tenants, and partner agencies to sustain tenancies and resolve disputes. Representing the Council at multi-agency meetings and, where required, in court proceedings Maintaining accurate case records and ensuring compliance with legislation, policies, and service standards. To thrive in this role it is essential that you have a strong working knowledge of housing and homelessness legislation (Housing Act 1996, Homelessness Reduction Act 2017, etc. as well as having: Extensive experience in housing advice, homelessness prevention, or a related field. Excellent communication skills, with the ability to adapt to different audiences. The ability to work under pressure, manage complex cases, and remain empathetic. Strong organisational skills and the ability to prioritise workload effectively. An understanding of safeguarding principles for adults and children. This is a hybrid role where the working week will be based on 3 days in the office 2 days working from home - you may be asked to come into the office at additional times as required We are committed to supporting our community and delivering high-quality housing services. Joining our team means that you will be able to making a real difference to people's lives and be able to work in a supportive, professional environment. For an informal discussion about the role please contact Nancy Fraser, Senior Housing Options Officer, on 01233 330821 Click to view a Job Description When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community Salary range <ul><li>£33,951 - £37,638 per year</li></ul>

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