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Salary: £27,225 per annum pro rata Contract type: Permanent Working pattern: Full-time Closing date: Friday 14 March 2025 at midnight Interview date: To be confirmed How to apply: Please visit Supported Housing Support Worker | YMCA Downslink Group Who to contact if you have a query: If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Martin.Coll@ymcadlg.org" target="_blank">Martin.Coll@ymcadlg.org</a> . Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> 37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our Brighton &amp; Hove Services provide supported accommodation for 35 young people at risk of homelessness across two sites. Lansworth House is one of our 24-hour supported housing services offering high and medium levels of housing-related support for young people aged of 16-25 with 20 bedspaces and shared communal facilities. Gareth Stacey House is our other 24-hour supported housing services offering high and medium levels of housing-related support for young people aged 16-25 with 15 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Hove, the service has strong links with and contributes to the local community. We are looking for two Supported Housing Support Workers to join our Lansworth House and Gareth Stacey House teams, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing <ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. </li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent.</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.</li></ul>Coaching and Engagement <ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.</li><li>Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).</li></ul>General <ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.</li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details. If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge <ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. </li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.</li></ul>Skills and Abilities <ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved.</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. </li><li>Ability to work autonomously, and use own initiative, as well as being part of a team.</li><li>Clear verbal and written communication skills, good IT, and keyboard skills.</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately.</li></ul>If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Martin.Coll@ymcadlg.org" target="_blank">Martin.Coll@ymcadlg.org</a> Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> Closing date: Friday 14 March 2025 at midnight Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only.

Supported Housing Support Worker

Role: Learning and Development Advisor Salary: £35,000 - £38,000 DOE Location: Southampton Hybrid (3 days a week in the office) 'To inspire the world's entrepreneurs' AVASK Accounting &amp; Business Consultants are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses. AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant. AVASK are now looking to recruit a Learning and Development Advisor to design and deliver our core curriculum in our Southampton based Head Office. Learning and Development Advisor, the role: <ul><li>Work with stakeholders to understand training needs within the organisation.</li><li>Assist in the creation of induction training plans for new starters.</li><li>Designing and delivering effective learning solutions, workshops and e-learning courses.</li><li>Manage and maintain the Learning Management System to ensure all records are up to date and training is allocated appropriately.</li><li>Collate and assess data to understand the effectiveness of training and communicate your findings to senior leaders and stakeholders.</li><li>Support on projects across the wider HR team when required.</li></ul>Learning and Development Advisor, the person: <ul><li>Previous experience in a Learning and Development role</li><li>A background in an HR discipline and willingness to support the HR team as required.</li><li>Ability to present and facilitate training deliverables.</li><li>Enjoys working in a fast-paced environment.</li><li>Excellent communication skills (written and verbal).</li><li>Works well in a team as well as independently.</li><li>Demonstrates a continuous improvement mindset.</li><li>Ability to prioritise workload.</li></ul>Learning and Development Advisor, the benefits: <ul><li>25 days annual leave plus bank holidays.</li><li> Annual leave purchase scheme (up to 5 days per year).</li><li>Company Pension scheme (Royal London).</li><li>Cycle2Work Scheme.</li><li> Private Healthcare Insurance (Vitality)</li><li>Subsidised canteen with onsite Chef.</li><li>Flexible working.</li><li>Regular departmental socials, company wide.</li></ul>#PR2 Please select the following link to view our Privacy Notice: <a href="https://www.avaskgroup.careers/index.php/privacy-policy/" target="_blank">https://www.avaskgroup.careers/index.php/privacy-policy/</a>.

Learning and Development Advisor

Are you an experienced Health &amp; Safety professional with a keen interest in Residential Building Safety and high rise buildings? Are you ready for a new challenge in 2025 and would you like to be working with a diverse portfolio of prestigious properties mainly across the North West supporting an experienced and dynamic team of property managers? This fantastic Manchester based employer offer a great package and an interesting opportunity for you to shape and develop their already robust compliance strategy of building safety regulations. This is a real chance to drive change and continuous improvement in all things health and safety What you will be doing as a Building Health &amp; Safety Manager: <ul><li>Providing guidance and support to the Property Management team, in respect of general building and fire safety</li><li>Managing consultant and client relationships in preparation of Building Safety Case documentation</li><li>Handling submissions of documentation under Building Safety Act 2022 and Fire Safety (England) Regulations</li><li>Supporting Property Management team with Fire Risk Assessment matters, working with Building Safety Coordinator to ensure annual reviews are booked and attended on time, with correct documentation prepared in advance</li><li>Taking a pro-active approach to managing risk across a diverse portfolio of residential buildings</li><li>Ensuring compliance with company policies</li><li>Continuous development and improvement of company H&amp;S procedures and policies</li><li>Offering technical guidance to colleagues, training and support, to ensure a culture of safety</li><li>Managing and responding to incidents on site as required</li><li>Responsibility for mandatory reporting under RRFSO and Building Safety Act</li><li>Managing relationships with regional Fire Services and Regulatory bodies</li><li>Maintaining up to date Resident Engagement Strategies</li><li>Maintain a regime of Fire Door inspections across the PM team</li><li>Maintain an excellent standard of knowledge of Building Safety issues across the business.</li></ul>What is required for the role of Building Health &amp; Safety Manager: <ul><li>Experience managing H&amp;S within residential buildings</li><li>Previous experience with high rise buildings</li><li>In-depth knowledge of the Building Safety Act 2022, Fire Safety Act 2021, RRFSO and supporting guidance</li><li>Experience in working with, developing or maintaining Building Safety Cases and Safety Case Reports for high-rise buildings</li><li>NEBOSH / IOSH Qualification or working towards is desirable</li><li>An understanding of internal communications, reporting to and advising senior colleagues and ability to guide key clients</li><li>Excellent communication skills, both verbal and written organisational skills</li><li>Financial acumen</li><li>Ability to produce reports and maintain accurate records</li><li>Problem solving and decision-making skills</li><li>IT Literate (experience of using Microsoft products and bespoke systems)</li></ul>What you will LOVE about the role of Building Health &amp; Safety Manager: <ul><li>Salary up to GBP65000 dependant on experience</li><li>Working hours Monday-Friday 08:30 to 17:00</li><li>Based in their central office in Manchester</li><li>Great career development opportunities</li><li>25 days annual leave plus bank holidays</li><li>Contributary pension scheme</li><li>Employee life assurance</li><li>Office lunches</li><li>Birthday day off!</li><li>Cycle to work scheme</li><li>Discount scheme</li><li>Casual Fridays</li><li>Length of service rewards and employee of the month</li><li>Social events including Summer and Winter parties</li></ul>If you would like to apply please send your cv today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Building Safety Manager

Job Introduction We're the largest social housing landlord in Milton Keynes with more than 12,000 properties. We have a wide range of different types of homes, neighbourhoods and estates ranging from the brutalist architecture of the 1960s through to terraces built in the age of the Victorians. Our tenants are as diverse as our property portfolio, coming from all walks of life with different needs, opinions and requirements that we take care to listen to and respect. We're seeking a positive and enthusiastic person to join the Neighbourhood Team as a Housing Officer. You'll deliver targeted tenancy management support which will be achieved through building trust with your residents, enabling engagement across a range of complex social dynamics to support residents to meet their needs, helping them manage their home and tenancy effectively and enforcing tenancy breaches. This is a site-based role Interview for this role will be held on 4 and 7 April. Main Responsibility <ul><li>To be the dedicated Housing Officer for a housing patch, responsible for a range of tenancy and estate management functions.</li><li>Responsible for a range of tenancy management functions including, but not limited to, estate/site inspections, tenancy audits, introductory tenancy visits and sign-ups of new tenants. </li><li>Engage with residents to identify issues and working to address these with residents, colleagues, and partner agencies to reduce the risk of tenancy failure and prevent evictions. This will include understanding and working empathically with people through difficult and complex situations. </li><li>Effectively manage incidents of nuisance and anti-social behaviour, working together with anti-social behaviour colleagues where necessary.</li><li>Actively assessing risk and working with colleagues within adult services and safeguarding, using a multi-agency approach, to develop action plans to manage any identified risks.</li><li>Proactively manage a varied workload, including addressing complex and difficult tenancy and social issues with residents, signposting and making referrals as appropriate.</li></ul>The Ideal Candidate <ul><li>Chartered Institute of Housing Professional Qualification Level 3 or equivalent demonstrable experience of complex and challenging tenancy/resident management. </li><li>Demonstrating an empathic and robust approach to managing residents demands from a wide spectrum of people, with ability to adapt communication style to suit different situations.</li><li>Able to demonstrate sound knowledge of secure tenancy management relating to Housing Act of 1985 and relevant knowledge of the Housing Act 1988, Housing Act 1996 and the Localism Act of 2011. </li><li>Demonstrable experience of evaluating and managing risks as they develop in real time, employing professional curiosity and making complex decisions while working independently.</li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, demonstrating the use of this knowledge to mentor residents and communities in positive behaviours. </li><li>For this role you are required to have a full UK driving licence and provide evidence of your vehicle insurance with business cover and use of a vehicle. If you are successful, you will be required to supply evidence of your licence prior to starting the role.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Housing Officer

The vacancy 12 Month FTC Full time (37 hours per week) We are currently seeking for a Homeownership Coordinator to be responsible for the day-to-day processing of all homeownership transactions. Such as, shared ownership sales, staircasing, lease extensions, remortgages, equity loan redemptions and Right to Buy / Right to Acquire. This role is a hybrid working role, you will be required to work two days at our head office in Bedford and the rest of the week working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. You will have a development plan along with training and coaching. What you will be doing: <ul> <li>You will be responsible for coordinating shared ownership sales from marketing through to completion, ensuring buyers are eligible for shared ownership and supporting with legal enquiries.</li></ul><ul> <li>Assessing applications from shared owners to buy additional shares (known as staircasing) and proactively progressing staircasing transactions through to completion.</li></ul><ul> <li>Managing lease extension requested end to end.</li></ul><ul> <li>Dealing with Right to Buy (RTB) / Right to Acquire (RTA) applications whilst complying with relevant legislation.</li></ul><ul> <li>Additional responsibilities include processing of leasehold and freehold sales, remortgages, transfer of equity, equity loan redemptions and deeds of variations.</li></ul><ul> <li>Adhering to set key performance indicators (KPIs). Progressing transactions proactively and efficiently, generating and maximising income.</li></ul><ul> <li>Maintaining a high customer satisfaction rate. Delivering a timely and exceptional customer experience for purchase, vendors and current homeowners.</li></ul><ul> <li>Building strong relationships with purchasers, homeowners, surveyors, solicitors, financial organisations, stakeholders and colleagues.</li></ul><ul> <li>Ensuring compliance with relevant legislation and the Capital Funding Guide.</li></ul>We'd love to meet someone with: <ul> <li>High degree of IT literacy in Microsoft Excel, Word, Power Point and Outlook.</li></ul><ul> <li>Strong and accurate written skills.</li></ul><ul> <li>The ability to manage a high and varied workload working on various sales transactions at any one time.</li></ul><ul> <li>The ability to work co-operatively and collaboratively with colleagues and present in a professional manner always.</li></ul><ul> <li>Demonstrable 'can-do' attitude and is committed to producing quality work.</li></ul><ul> <li>The ability to work in a busy, fast-moving sales environment with the ability to prioritise work at busy times.</li></ul><ul> <li>Knowledge and understanding or experience of residential sales would be beneficial.</li></ul><ul> <li>Proven knowledge and understanding of Shared Ownership and/or low-cost homeownership is desirable.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul>Please note the successful candidate will need to complete a basic DBS application. Closing date: 19th March 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Home Ownership Coordinator

Job Description Job Title: Independant Living Support Worker Contract Type: Permanent Salary: £25,965.41 per annum (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 per week Working Pattern: 3 week rolling shift pattern between 9am and 8 pm including weekends Location: South Lakes Foyer, Kendal, Cumbria If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Independant Living Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: <ul> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Independent Living Support Worker

Housing Officer Leaving Care Service BR9 £34,975 to £36,867 pa Calling all housing support professionals looking for a unique and exciting new opportunity to make a difference in the lives of young people by supporting their housing journey! We support 270 young people aged 18 plus who are cared for by the London Borough of Bromley. We have a dedicated Leaving Care Service with incredible Young Persons Advisors who support our young people to lead stable and successful independent lives. As part of our offer, we also have an Active Involvement Team with skilled workers whose primary goal is to create opportunities where our young people feel a sense of belonging and develop the necessary independent skills to successfully transition to adulthood. This team offers a variety of groupwork opportunities, and access to an Education Training and Employment Advisor as well as a Finance Wellbeing Officer. About the role We are currently recruiting a full time Housing Officer to improve services for care leavers, with a clear focus on those in supported accommodation as they transition into independent adult life. This is an exciting new role that sits in our multiskilled Active Involvement Team. We are looking for someone with experience in housing who understands the difficulties young people face as they transition to independent living. We are looking for a passionate and driven person to support our young people on this journey. You will be required to develop and deliver a robust care leavers housing procedure that captures our licence agreement, the setting up/closing of rent accounts and partnership working with supported accommodation providers. You will be confident with delivering training and presentations to colleagues in relation to tenancy sustainment.We are looking for somebody who is committed to working in a trauma informed way, delivering the best service to our care experienced young people. This role entails regular liaison with external and internal partner agencies and extremely proficient organisation and interpersonal skills. You will be expected to work to a high professional standard whilst building trusting relationships with young people and colleagues. Please note, the post entails occasional travel to placements and some limited evening work when required in line with the service. If you are passionate about making a difference by supporting care experienced young people on their housing journey and meet the above criteria, we encourage you to apply for this opportunity. Contact details If you require further information regarding the role please contact Melissa Bob-Amara, Active Involvement Manager on 020 8461 7869 or <a href="mailto:melissa.bob-amara@bromley.gov.uk" target="_blank">melissa.bob-amara@bromley.gov.uk</a> Closing Date: 19th March 2025 Interview Date: 26 th March 2025 We are forces family friendly and are part of the Armed Forces Covenant Employer Recognition Scheme (Bronze Award). We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. We are committed to achieving equal opportunities in employment and service delivery and as a disability confident committed employer we encourage applications from people with disabilities. As part of this commitment, we will consider reasonable adjustment to support disability employment. We offer a generous package including competitive pay, career average pension scheme, flexible working practices and the Bromley employee benefits scheme; Cycle2Work, Salary Sacrifice Lease Car, Technology Scheme, GymFlex and a wide range of local and national discounts. Job Description.doc

Housing Officer Leaving Care Service

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82327 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Mallory Court in Skipton. Mallory Court is an exclusive developments of one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job summary We're looking foran experienced practitioner with a strong sense of social justice to join our HomelessHealth Inclusion Team. We delivertransformational models of holistic healthcare to people experiencinghomelessness, the Gypsy and Traveler community, and other inclusion groups inLeeds experiencing homelessness via outreach and in-reach programmes inpartnership with the third sector, community members, Primary Care, and LeedsTeaching Hospitals Trust. We advocatefor our patients and plan safe discharge, providing out of hospital care forour patients and lead the health care for patients in Transitional HousingUnits and beds at St Georges Crypt. You will case manage and work with patientson their health goals to ensure health needs are met and a reduction inemergency hospital admissions. We provide an outreach function to the Gypsy andTraveller community, working with Leeds Gypsy and Traveller Exchange and facilitatinghealth equality for their members. Developingcurrent links with the street teams, you will work closely with teams whoprovide street outreach, signposting and building relationships with those whoare rough sleeping and those new to Leeds.Working with those identified as suffering from homelessness and thoseidentified as sofa surfing; vulnerably housed; victims of trafficking; exploitation;vulnerable women fleeing domestic violence; refugees; those in the asylumprocess; failed asylum seekers; those with no recourse to public funding. Main duties of the job <ul><li>Providingholistic clinical assessments and care.</li><li>Coordinatingcomplex safe discharge planning from hospital</li><li>Identifyingand implementing appropriate interventions</li><li>Providingeducation to stakeholders</li><li>Jointworkwith Forward Leeds in reach team and Forward Leeds HubincludingBevanHealth Practice, around drug/alcohol use andtreatment</li><li>Signpostingto Primary Care</li><li>Continuingclose links with Bevan Healthcare (homeless and vulnerable Primary care healthcentre in Leeds)</li><li>Multi-agencyworking with all partners in Leeds who work with marginalised groups such asprobation, sex working projects, Leeds Gate, Leeds Housing Options, BeaconEmergency Housing, St Anne's Day Centre, Adult Safeguarding, Adult Social Careetc</li><li>Attendingcity wide meetings such as the High Intensity of ED group, Risk assessmentmeetings, Multi agency meetings.</li></ul>The team is basedat Burmantofts Health Centre but outreach and in-reach to various locationsacross the city. The service runs Mondayto Friday 08:30 16:30. You could be acommunity nurse, health visitor, OT or mental health nurse. You will need tohave a passion for ensuring equality of health for all. You're flexible and ableto work under pressure and in a challenging and fast-paced environment. As you'll be working with people who haveexperienced complex trauma highly effective communication skills are a must. Youare empowered by working independently but able to maintain a sense of team andyour professional identity. About us Working for Leedscommunity Healthcare NHS Trust Who are we? Leeds CommunityHealthcare provides a range of community-based health services across the wholecity. We treat people in their homes, local health centres and communityhospitals, and work in partnership with other local Trusts, charities and LeedsCity Council. We have a strongculture based on deeply-held values, and our focus at all times is ondelivering high quality care to the people of Leeds. In our most recent CQCevaluation, we were rated "Good", with our Adult Services rated"Outstanding" for caring. Perks of the job Our benefitsrange from generous annual leave to access to NHS discount sites. You can findthe full list of attractive benefits and rewards at <a href="http://www.leedscommunityhealthcare.nhs.ukclick" target="_blank">www.leedscommunityhealthcare.nhs.ukclick</a> on the Join Our Team Tab. Right to Work This role isbased in the UK. Employment is conditional on confirmation of the right to workin the UK - either as a UK or Irish citizen, under the EU settlement scheme orhaving secured any other relevant work visa. If you do not have the right towork in the UK and the role does not meet eligibility for sponsorship, pleaseconsider carefully whether you meet the eligibility to apply. Job description Job responsibilities Please refer to the Job Description and Person Specification attached in the supporting documents section. Job description Job responsibilities Please refer to the Job Description and Person Specification attached in the supporting documents section. Person Specification General Requirements Essential <ul> <li>Please refer to the Job Description and Person Specification attached in the supporting documents section.</li> </ul> Desirable <ul> <li>Please refer to the Job Description and Person Specification attached in the supporting documents section.</li> </ul>Person Specification General Requirements Essential <ul> <li>Please refer to the Job Description and Person Specification attached in the supporting documents section.</li> </ul> Desirable <ul> <li>Please refer to the Job Description and Person Specification attached in the supporting documents section.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Leeds Community Healthcare NHS Trust Address Burmantofts Health Centre Cromwell Mount Leeds LS9 7TA Employer's website

Homeless Health Inclusion Team Healthcare Professional

Housing Officer AASC Ipswich Full time, 37.5 hours per week. Monday - Friday 0900-1700 hours. Salary: £26,250.00, plus Serco Benefits. You are required to have a valid UK driving licence for this role. A company car will be provided. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Main purpose: <ul> <li>Delivery of services required under the AASC contract to support Service Users in their Area. </li> <li>Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets. </li> <li>Provide welfare support and signposting to the Service Users in their care. </li> <li>Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.</li></ul>Main Accountabilities: <ul> <li>Ensure delivery of all core Service User support services as prescribed under the contract. </li> <li>Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure. </li> <li>Respond to requests for assistance and support received via the AIRE Services. </li> <li>Manage incidents raised by the AIRE Services. </li> <li>Deliver against the tasking schedule or as required by the Field operations manager. </li> <li>Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales. </li> <li>Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance. </li> <li>Undertake further inspections as required (i.e. pre-dispersal). </li> <li>Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP).</li> <li>Complete first fix and minor repairs where identified and tasked </li> <li>Maintain property standards to ensure compliance with contractual commitments and property legislation. </li> <li>Accountable for following all processes, procedures, and policies under the contract. </li> <li>Manage access to the IA for suppliers, visitors, maintenance etc. </li> <li>Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children's safeguarding needs, etc. </li> <li>Assisting with day-to-day IA operations including, daily registers, post, reception duties etc. </li> <li>Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary. </li></ul>What you'll need to do the role: <ul> <li>Strong experience of working in a service environment, with demonstrable knowledge of communication skills.</li> <li>Knowledge/experience of working within a property related environment. </li> <li>Strong interpersonal skills. </li> <li>IT literate, knowledge of MS Word, Excel, etc. </li> <li>Ability to manage conflict. </li> <li>Strong organisational skills. </li></ul>Desirable: <ul> <li>Some maintenance knowledge desirable.</li> <li>Safeguarding knowledge/experience in a similar environment desirable. </li></ul><ul> <li>Experience in a security related role. </li></ul>Why Serco: Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer: <ul> <li>Salary: Competitive salaries with annual reviews.</li> <li>Pension: Up to 6% contributory pension scheme.</li> <li>Holidays: 25 days' annual leave plus bank holidays.</li> <li>Training and development: We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li> <li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li> <li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li> <li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li> <li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li> <li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Housing Officer - AASC Ipswich

We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it's one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That's why we created Ravio. We help many of the world's most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age with clarity and transparency. We're passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins. Ravio is growing fast, which means you can too. We've established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you're in the right place. The role We're looking for a Community Manager to build and nurture Ravio's Reward community across the globe, but with extra focus on our core European markets. You'll be responsible for creating meaningful connections between compensation leaders through both in-person and online initiatives, establishing Ravio as the trusted hub for Reward professionals. Key responsibilities Manage events &amp; ecosystem nurturing <ul><li>Organise, host, and scale a playbook for Ravio's exclusive Reward Drinks events across major European cities</li><li>Coordinate monthly Reward Office Hours and expert-led webinars</li><li>Maintain presence at key industry conferences and explore opportunities for Ravio-hosted conferences</li><li>Create intimate networking opportunities that foster genuine connections among Reward leaders</li></ul>Facilitate online community leadership <ul><li>Launch and manage "The Reward Room" - our flagship Slack community for compensation professionals</li><li>Create engaging discussions and facilitate knowledge sharing between members</li><li>Curate and share valuable resources, templates, and insights</li><li>Monitor community engagement and gather strategic insights to inform product and marketing initiatives</li></ul>Partnership development <ul><li>Build relationships with Compensation Consultant Networks and VC partners</li><li>Coordinate co-hosted workshops and content initiatives</li><li>Manage partner newsletter and communications</li><li>Identify and engage subject matter experts for community contributions</li></ul>What we're looking for Required experience <ul><li>Hands-on experience managing community, preferably in B2B or HR tech</li><li>Track record of building and growing professional communities from the ground up</li><li>Experience organising both virtual and in-person events</li><li>Strong project management and organisational skills</li><li>Excellent written and verbal communication abilities</li></ul>Preferred qualifications <ul><li>Understanding of compensation, Total Rewards, or HR/People functions not required but a huge plus!</li><li>Experience with Slack community management</li><li>Network within the European HR/People space</li><li>Event management experience across multiple countries</li><li>Data-driven approach to community growth and engagement</li></ul>What success looks like <ul><li>Grow Ravio's branded authority as a primary long term metric</li><li>Build a thriving community of Reward leaders across Europe</li><li>Establish Ravio as the go-to platform for compensation professionals to connect, learn, and grow</li><li>Create high-engagement touchpoints through events, webinars, and online discussions</li><li>Drive community growth and member retention through value-adding content &amp; discussion</li><li>Generate insights that inform Ravio's product development and marketing strategy</li></ul>What you'll get: <ul><li>The opportunity to be part of the early team of a category-defining company backed by a strong roster of world-class investors</li><li>An inclusive work environment characterised by a high degree of trust, respect and integrity</li><li>The ability to work closely with and learn from the company's founders as well as a highly ambitious team of smart, mission-driven individuals</li><li>A high degree of autonomy and the opportunity for fast-tracked professional growth</li><li>While we're very focused at work, we also know how to have fun in the process and don't take ourselves too seriously</li><li>Competitive compensation (and we know what we're talking about!) with significant upside potential for high performance. And company equity, of course.</li><li>An amazing benefits package for everyone, regardless of their role or level, including generous paid time off allowances as well as enhanced parental leave benefits</li></ul>Compensation &amp; Benefits <ul><li>£49,000 - £58,000 / Ravio Band: P3, London</li><li>Company ownership (everyone gets a meaningful equity stake in Ravio)</li><li>37 days paid time off (25 days holiday + 4 wellness day + 8 public holidays)</li><li>Up to 6% pension matching scheme</li><li>£60 a month wellness allowance (Invest in your physical wellbeing, on us)</li><li>Private healthcare cover with AXA</li><li>Personal travel insurance - just in case</li><li>Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability)</li><li>16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay &amp; 8 weeks for non-birthing parent</li></ul>#LI-Hybrid

Community Manager

Salary: £30,559 to £33,366 per annum pro rata Grad: H Contract Type: Permanent Hours/working pattern: Part time, 18 hours. Mon to Fri (days of work to be determined by candidate and management) Location: Ryedale/Selby Weekend Working: No Interview Date : 31/03/2025 Venue for Interview: Ryedale House, Malton If you are a self-motivated, compassionate, and resilient individual who want to play a role in transforming the lives of some of the most vulnerable people in society, we want to hear from you. As a Homeless Accommodation and Support Officer you will be working with clients in the locality to progress in resettlement accommodation. This client group will have a history of recurrent homelessness and need support to build on their skills to manage in their tenancy. You will carry a caseload of up to 15 people with multiple needs (some of which will be entrenched rough sleepers). You will provide a holistic and coordinated support for all customers, from first contact when they sign up for their accommodation, through to them move on into a long-term settled tenancy. You will be part of the Council's Housing Options team working alongside the Community Safety HUB, commissioned services, and local charities. The role will involve you working in a multi-agency setting, co-ordinating support on behalf of this client group to help them succeed in their accommodation. The ideal candidates will have the ability to work using a supportive person-centred approach, with individuals who have been rough sleeping and the trauma associated with that. You will also have experience of working with people with multiple needs, knowledge of the current welfare system, private rented sector and understand the barriers to engagement. Additionally, you will be able to work flexibly and creatively according to the needs and patterns of the clients. You need to be available to support the wider rough sleeper team to meet the needs of the client group. This may include working on tenancy readiness skills with small groups or offering one to one coaching for other clients open to the team. For further information about this please contact Emily Crowe at <a href="mailto:emily.crowe@northyorks.gov.uk" target="_blank">emily.crowe@northyorks.gov.uk</a>. Key Dates: Closing Date: 23 March 2025 Interview Date: 31 March 2025 Key Documents: Job Description Total Rewards Postholders are subject to employment clearances to meet Baseline Personnel Security Standards ( link ) which includes identity, employment history, right to work, time spent abroad and unspent criminal record (basic DBS) vetting. ***DBS*** Enhanced Level DBS Disclosure is required for appointment to this post. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk* Apply now

Homeless Accommodation and Support Officer (Next Steps Accommodation Programme), Ryedale (100684)

We're thrilled to announce an exciting opportunity to join our established Painting Division in Maidstone as a Resident Liaison Officer, covering areas in South London, This role is integral to maintaining Ian Williams's strong community partnerships and positive relationships with customers, clients, and external organisations. If you are passionate about making a difference in the community, thriving on building strong relationships and improving the lives and surroundings we work in. We want to hear from you! Benefits include: <ul><li>Be part of the company profit share scheme - (last year, we successfully paid 12% of your salary)</li><li>Private mileage scheme and fuel card</li><li>Let us help you prepare for your future with an employer pension contribution of up to 5%</li><li>23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year</li><li>Life insurance</li><li>Access to an employee assistance program to support employees' health and wellbeing, and free financial and legal advice</li></ul>Resident Liaison Officer role As a Resident Liaison Officer, you will support in the successful delivery of our Painting contract, working within the communal and internal areas of residential properties. You will be the first point of contact for residents and our directly employed site teams/contractors and a crucial part of the team responsible for communicating internally and externally about upcoming renovation works, the progress, and its completion. An operational team of Contract Managers and a Business Manager will support you. In addition to the above, you will also: <ul><li>Be proactive in maintaining excellent relationships with residents via letters, face to face visits, events, and telephone calls to enable customer satisfaction and a smooth uninterrupted workflow.</li><li>Maintain electronic records appropriately, producing and updating reports detailing customer satisfaction and progress levels for the contract.</li><li>Proactively resolve problems and complaints regarding the works, consulting with all parties involved positively and honestly, always bearing in mind the contract deliverables.</li></ul>What will you bring as a Resident Liaison Officer? <ul><li>Excellent communication and customer service skills with the ability to be open, honest, and firm where appropriate.</li><li>Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. However, similar backgrounds with transferrable customer service skills will be considered.</li><li>Strong organisational skills with the ability to prioritise and react quickly to issues as they arise whilst seeing them through to completion and resolution.</li><li>Excellent IT skills including Microsoft (Word and Outlook)</li><li>A full UK driving licence which is essential to undertake the role of Resident Liaison Officer.</li></ul>Additional Benefits include: <ul><li>Enhanced maternity/ paternity pay.</li><li>Training and development opportunities</li><li>Trade discounts from our preferred suppliers for you and your friends and family</li><li>Specsavers vouchers</li><li>For information on all other additional benefits we do, to enhance your work/life balance please visit our website</li></ul>About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.

Resident Liaison Officer

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Apply Your next role This challenging role will see you working within a team to provide Sheltered Housing services at a number of sites following recent changes to our model of service delivery. You will share our passion by ensuring our residents receive the highest service standards. The post holder will deliver all aspects of support from daily welfare calls, liaising with health practitioners, social care providers and families regarding residents' needs and areas of safeguarding concern. You will have the ability to make and keep accurate records and work with other professionals. You will also manage the health and safety aspects of the buildings and liaise with contactors and repairs teams. Key to this role is your ability to respond promptly and effectively to any emergency that may arise, such as fire alarms and residents who become unwell or require medical assistance. In adverse weather you will be required to grit footpaths and public areas. Along with experience of working within a sheltered/supported/care environment or other housing related field, you will have a good standard of literacy and numeracy, as well as excellent communication skills. You will need knowledge of basic IT systems such as Outlook, Word and Microsoft Teams. Most important to us however, is your strong commitment to the ethos and principles of equal opportunities and inclusion and the ability to apply this to everyday practice. An enhanced DBS disclosure will be required. Use of a car or the ability to travel throughout the Borough will also be required as this is non-residential and will require flexibility to cover different schemes in Swindon You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan . Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. Your next steps Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role. For further information about the role please contact Sarah Meehan, Sheltered Housing Operations Manager at <a href="mailto:smeehan@swindon.gov.uk" target="_blank">smeehan@swindon.gov.uk</a> As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion . If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a>

Sheltered Housing Officer

**Experienced NEC Housing Configuration specialist required for an immediate start** - Outside IR35 engagement - Flexible day rate - On-site presence required - 3-6 months initially - Immediate start available Must have: - HCLIC submission experience - Homelessness- configuration background - Immediate availability - Data / SQL proficiency If you would like to know more, please reach out on <a href="mailto:steven.lambert@investigo.co.uk" target="_blank">steven.lambert@investigo.co.uk</a>

NEC Housing Consultant - Homelessness - HCLIC

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Responsive Maintenance division. You will be working out of our Milton Keynes office on one of our social housing contracts, delivering support to our residents. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job Description Job Title: Support Worker Contract Type: Permanent Salary: £25,965.41 pro rata (£27,112.48 pro rata is achieved after 18 months successful performance in the role) Working Hours: Part Time 24 hours Working Pattern: Rolling 2 week shift pattern 9am - 8 pm including weekends Location: Eden Rural Foyer, Penrith If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: <ul> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays (pro rata) </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Housing Coordinator We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark. £25,169.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: <ul> <li>Annual leave increasing up to 30 days with length of service</li> <li>Free DBS</li> <li>Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card</li> <li>Fully paid induction programme and further training</li> <li>ILM courses and Apprenticeship Programmes</li> <li>Healthcare Cashplan through our partner Healthshield</li> <li>Cycle to work scheme</li> <li>Employee Assistance Programme for 24-7 confidential support</li> <li>Online wellbeing resources</li> <li>A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply)</li> <li>Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution</li> </ul>The Gateway service is used as a partnership arrangement with a local authority for temporary accommodation. The Housing Coordinator will be the lead point of contact for Look Ahead at this site and manage this relationship on a day-to-day basis. The Housing Coordinator will also be expected to monitor occupants' adherence to house rules and work with our Local Authority partners to follow up any enforcement action, occupant support needs or requirements that are presented. A key part of the role is managing the safety and operation of the building, as well as dealing with enquiries and contact from customers and visitors. The Housing Coordinator will be required to monitor the maintenance function and facilities on the site and raise any contractor performance issues to the head office based Property and Landlord Services team. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Main duties include: <ul> <li>Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors</li> <li>Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required</li> <li>Health and safety checks to include regular testing, inspections and assessments in accordance with Look Ahead's Health &amp; Safety procedures</li> <li>Administration and management of operating systems and equipment within the building</li> <li>Advising occupants regarding repairs, being the contact and link between the occupants and the property team.</li> <li>Conducting void inspections and raising the relevant Void Forms and furniture requests</li> <li>Supporting new customers to move in</li> <li>Manage furniture requests, recharge forms, keys and locks</li> <li>Conducting fire alarm checks - weekly call point checks</li> <li>Investigating and responding to complaints regarding property maintenance, dealing with complaints relating to maintenance issues</li> <li>Monitoring and coordinating activities of security/concierge</li> <li>Sign-posting customers to Local Authority partner for advice on their homelessness status</li> <li>Submission of quarterly invoices to the Local Council</li> <li>Communicating with Safer Neighbourhood teams in relation to any ASB issues</li> </ul>The post-holder will: <ul> <li>Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities</li> <li>Manage all void processes - void inspections and void event monitoring</li> <li>Report maintenance issues and repairs</li> <li>Monitoring contractors performance</li> <li>Ensuring equipment (e.g. electrical equipment) is repaired, serviced, inspected and tested at the specified times</li> <li>Manage breaches of house rules advising Local Authority partner when formal action is required</li> <li>Liaise and communicate with occupants, Look Ahead staff/departments, contractors, suppliers and external stakeholders</li> <li>Use IT systems in day to day activities</li> <li>Report any observation relating to occupants well-being and welfare to Local Authority partner</li> <li>Adhere to all the policies and procedures of Look Ahead Care, Support and Housing plus those specific to the service including any statutory requirements</li> <li>Maintain records as required at the project under the direction of the Senior Housing Manager</li> <li>Participate in team meetings</li> <li>Undertake any other tasks or special projects as needed to be delivered at the service</li> </ul> This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: <ul> <li>An understanding of the needs of customers who have experienced homelessness and who may also have support needs.</li> <li>Excellent time management skills to prioritise tasks in a logical and systematic way.</li> <li>Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.</li> <li>An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .</li> <li>The ability to lone work and confidence in own decision making.</li> <li>A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.</li> <li>A willingness to "go the extra mile" when working with our customers.</li> </ul>What you'll bring: <ul> <li>2 years experience of working in housing or a related field.</li> <li>Experience of liaising with housing benefit departments ,council tax and other external agencies.</li> <li>Experience of using IT systems to record information.</li> <li>Experience of drafting reports for internal and external stakeholders.</li> <li>An understanding of health and safety issues in a residential setting.</li> </ul>About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: <ul> <li>We focus on Excellence and innovation.</li> <li>We are Caring and Compassionate.</li> <li>We are Inclusive and Trusted.</li> <li>We work in Partnership and are One-Team.</li> </ul> Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Coordinator

As a Community Manager, you'll be the voice and heartbeat of our brand across platforms like Twitter/X, Discord, and LinkedIn. You'll engage, grow, and nurture our community while attracting new users through engaging content. You are creative, culturally attuned, and fluent in English, with Spanish, French, and German as a plus. Your ability to create captivating content, spark discussions, and keep the community thriving will make you a key player in our growth team. We aim to redefine the FinTech and crypto space with vibrant, engaged communities. We need the best minds to do it. What we are looking for <ul> <li>Proven experience managing communities across platforms like Twitter/X, Discord, and LinkedIn </li> <li>Exceptional content creation skills - memes, threads, polls, and quick-witted replies </li> <li>Ability to foster positive, and engaging community spaces</li> <li>Strong project management and communication skills</li> <li>A team player: Credit the team &amp; Blame no-one </li> </ul> What will make you stand out <ul> <li>Experience in FinTech, or Web3 communities </li> <li> 3+ years of experience in community management</li> <li>Ability to react quickly to trends and engage in real-time conversations</li> <li>Fluent in French FR, Spanish ES, Dutsch N or German DE</li> <li>Understanding of Fintech, crypto, DeFi, Web3, and blockchain technologies </li> </ul> What you'll be working on <ul> <li>Build, manage, and grow our communities across Twitter/X, Discord, Instagram, Tiktok and LinkedIn</li> <li>Create and curate engaging content to spark discussions and drive brand loyalty</li> <li>Monitor trends and conversations, ensuring we're always part of the dialogue</li> <li>Collaborate with marketing and product teams to align messaging and campaigns</li> <li>Organize AMAs, Twitter Spaces, and community events</li> <li>Handle community feedback and provide insights to the product team</li> </ul> What you'll get <ul> <li>Competitive salary</li> <li>Deblock shares</li> <li>A unique Bursted Bubble NFT </li> <li>30 days of paid holidays (excluding bank holidays)</li> <li>Flexibility to work remotely or join us in the office</li> <li>Opportunities to work abroad for up to 4 months a year</li> </ul>

Accommodation Assistant - Clayton Hotel Manchester Airport We have a fantastic new vacancy for Accommodation Assistant in the excellent Clayton Hotel Manchester Airport. With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored! This is a great chance for you to join the fastest growing hotel chain in the UK, with multiple new hotels in the pipeline and tons of developmental opportunities and extra benefits for all team members! Objective of the Role Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

Accommodation Assistant

CLC is one of the UK's leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more. CLC has grown significantly over the last few years and has ambitious growth plans to double in size in the next 4 years. To support our continued growth we are looking for a Resident Liaison Officer to join our team at Shepshed near Loughborough. Job Title: Resident Liaison Officer Location: East Midlands Region based at Shepshed Office Hours of Work: 40 hours per week Position Reports To: Operations Manager / Contract Manager / Site Manager What we can offer: <ul> <li>Salary 25k to 30k per annum</li> <li>Monthly staff position</li> <li>25 days annual leave plus Bank Holidays</li> <li>Company Sick Pay</li> <li>Car Allowance</li> <li>Life Insurance</li> <li>Pension</li> <li>Guaranteed Income Protection</li> <li>Bonus scheme (eligible after 1 years' service)</li></ul>Key Roles and Responsibilities As the Resident Liaison Officer, your responsibilities will include but will not be limited to : <ul> <li>Being the first point of contact for the residents either face to face or over the telephone</li> <li>Liaising with the residents on a daily basis to ensure they are happy with works being carried out /completed</li> <li>Travelling between multiple sites</li> <li>Organising and carrying out surveys, including liaising with kitchen suppliers/designers</li> <li>Progress reporting and management of KPI's</li> <li>General administration duties as the projects require.(eg manage client portals, progress reports, asbestos management, all appointments etc)</li> <li>Answering the telephone</li> <li>Diary management</li> <li>Office filing</li> <li>Working closely with Contract and Site Management</li></ul>Person Specification: To excel in this role, you should possess the following qualifications, experience, and attributes: <ul> <li>Previous experience in a similar role</li> <li>Great attention to detail</li> <li>Proficient in IT and Microsoft Office</li> <li>Excellent communication skills</li> <li>Ability to prioritise workloads and communicate well to keep all stakeholders updated</li> <li>Organised</li> <li>Reliable</li> <li>Work well as part of a team</li></ul>An Enhanced Disclosure and Barring Services check will be carried out. We are an equal opportunities employer and welcome applications from all sectors of the community.

Building Maintenance Surveyor Royal Borough of Greenwich Full-time, Permanent We are seeking experiencedBuilding Maintenance Surveyors to join our Housing and Safer Communities department. This is an exceptional opportunity for talented professionals to join our Repairs and Investment service committed to enhancing social housing for our community. Key Responsibilities <ul> <li>Providing professional, efficient and effective Building Surveying and Project</li> <li>Management for Repairs and Investment (R&amp;I).</li> <li>Providing specialist technical support services, you will work closely with various</li> <li>stakeholders to deliver a wide range of professional repair services and high level customer satisfaction</li> <li>Working on a range of property types, carrying out intrusive surveys and specialist</li> <li>testing to enable accurate diagnosis of building defects and failures.</li> <li>Working collaboratively as a service to help maintain Council properties to a high standard - delivering repairs and capital works, considering health and safety, best value, best practice and sustainability.</li> </ul>About you <ul> <li>Relevant technical (HNC or higher) qualification in Building, Surveying or a similar technical field or significant experience working in the construction industry.</li> <li>Previous experience of working in social housing.</li> <li>Proficient in using ICT systems</li> <li>Excellent communication skills</li> </ul>Our Greenwich Plan sets out our vision for the next 4 years focusing on the changes we collectively want to see in our borough and Council. We want to become a more strategic, efficient and adaptive organisation, to deliver for our communities. Our workforce is key to making this happen. Royal Greenwich isa great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we're one of the easiest boroughs to get to and navigate your way around. Employee benefits include: <ul> <ul> <li>A range of flexible working arrangements</li> <li>Excellent pension scheme</li> <li>Cycle to Work Scheme</li> <li>Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels</li> <li>Vibrant staff support networks</li> <li>GreenwichCard which entitles you to discounts at local businesses</li> <li>Payroll giving scheme</li> <li>Generous leave entitlement, starting at 29 days per year (plus bank holidays)</li> <li>Employee Assistance Scheme including external counselling service</li> </ul> </ul>If you're ready to make a significant impact and help shape the future of housing services in Greenwich, apply today. Join us in our mission to improve residents' lives and opportunities. For more information, please see attached job documents. When completing your application form, please detail in the supporting statement section how you meet the requirements set out in the Person Specification document. For an informal discussion about this opportunity, please contactAde Onileyan, Contractor and Property Services Manager; <a href="mailto:Ade.Onileyan@royalgreenwich.gov.uk" target="_blank">Ade.Onileyan@royalgreenwich.gov.uk</a> . If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Building Maintenance Surveyor

Resident Liaison Officers - Capital Repairs Programme SO2 - £38934 starting salary Royal Borough of Greenwich Are you passionate about enhancing resident experiences and fostering strong community relationships? Join us as a Resident Liaison Officer in our ambitious Capital Repairs Programme, dedicated to upgrading council homes across the borough. About the Role As a Resident Liaison Officer, you will: <ul> <li> Engage with Residents: Serve as the primary contact for residents, leaseholders, and contractors, addressing inquiries and concerns promptly and professionally. </li> <li> Facilitate Communication: Establish and maintain effective communication channels to ensure residents are informed about upcoming works and project timelines. </li> <li> Support Project Delivery: Collaborate with project teams to coordinate access to properties, minimising disruption during refurbishment activities. </li> <li> Promote Social Value Initiatives: Assist in implementing community benefits associated with the programme, such as employment, training, and volunteering opportunities for residents. </li> </ul>About You. With the confidence and skills to manage challenging situations and expectations, as Resident Liaison Officer you will be a natural communicator who can work collaboratively with a range of stakeholders. We are seeking an individual with: <ul> <li> Experience: Proven background in liaising with the public, including residents and contractors, both verbally and in writing. </li> <li> Organisational Skills: Ability to manage multiple tasks, prepare reports, and arrange meetings efficiently. </li> <li> Flexibility: Willingness to work flexible hours, including occasional evenings, to meet residents' needs. </li> <li> Transportation: A valid driving license and access to a car (essential). </li> </ul>About the Capital Repairs Programme The Royal Borough of Greenwich is investing £430 million in a five-year Capital Repairs Programme, running until 2029, to enhance the quality of selected council homes through essential upgrades and improvements.Resident Liaison Officers are a key part of ensuring there is meaningful engagement and support and making these programmes a success. For further information, please contact Isreal Aguirre via email <a href="mailto:Israel.Aguirre@royalgreenwich.gov.uk" target="_blank">Israel.Aguirre@royalgreenwich.gov.uk</a> For an informal discussion about this opportunity, please contactNicola Richards; <a href="mailto:nicola.richards@royalgreenwich.gov.uk" target="_blank">nicola.richards@royalgreenwich.gov.uk</a> . If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. Internal Only Advert: This vacancy is being advertised internally only - this means it is only open to applications from existing employees, agency workers, apprentices and GSP/GSS employees. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

New! Partner | Social Housing TSR Legal are working with a leading UK law firm in their search for an experienced Social Housing Development Partner to join their fast growing Bristol office. The national Social Housing team pulls-together specialists from across the firm with particular expertise in this sector. They provide a full service offering for social housing clients by delivering seamless, sector-focussed advice across a wide range of legal areas, including corporate and commercial, planning and environment, procurement, development, construction, commercial property, finance, charging, sales, governance, renewable energy, housing and asset management, employment, property and commercial litigation. The firms Social Housing team and Social Housing team are ranked in the national tables by the Chambers and Legal 500 directories. The national Development team has extensive experience of advising on large scale development and regeneration projects in the social housing sector, including site acquisition, joint venture, strategic land and collaboration agreements, options, conditional purchase agreements and disposal. They are experienced in disposals of both vacant and tenanted stock and stock rationalisation. About you: You will have delivered development services project transactions on time and on budget, advising on all aspects of land acquisitions, site assembly and stock rationalisation. You will have a track record of working collegiately and successfully within the social housing sector. You will need to be confident and have a good track record in developing and maintaining strong and long lasting client relationships. The team is unique in its ability to provide a full, national range of services to the sector, from several offices across the UK so you will have plenty of support and resources on hand. This is a key role offering a strong partnership potential, high levels of autonomy and client focus as well as an excellent competitive rewards structure. This is a standout position for a Partner to join this Top 100 national practice in their buzzing Bristol office. Apply now for immediate consideration or feel free to give Rob a call at TSR Legal on 02920 388100 for a confidential conversation or direct to <a href="mailto:rob@tsrlegal.co.uk" target="_blank">rob@tsrlegal.co.uk</a> in total confidence

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