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Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you!&nbsp;As a Housing Officer, you will be the primary relationship manager for our customers in one of our Bristol/South Gloucestershire patches. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You'll work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties.Key Responsibilities:<ul><li>Provide outstanding service and support for customers, handling queries, permissions and tenancy management.</li><li>Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.</li><li>Manage cases of tenancy fraud, and domestic abuse promptly, and professionally.</li><li>Oversee estate standards and service contract to ensure value for money and a high-quality living environment.</li><li>Lead the delivery of vibrant resident engagement and support community development objectives within your geographic patch to promote business objectives and to support tenancy and neighbourhood sustainability.</li></ul>Why Join Us?You'll be part of a forward thinking housing association, focused on collaboration, customer service and community impact. With opportunities for professional development and a supportive work environment, this role offers you a chance to grow your career whilst making a real difference.For further information about the role, please&nbsp;<a href="https://view.pagetiger.com/candidate-pack-standard/housing-officer-neighbourhoods-april-2024" target="_blank">click here</a>&nbsp;to view our candidate information pack.We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.<h2>About The Candidate</h2>To be considered for the role of Housing Officer you will have the essential skills and experience for a Level 1 role (please see our candidate information pack) plus the following specific skills, knowledge and experience:<ul><li>Experience in social housing with experience of tenancy, estate and housing management.</li><li>Be CIH Level 4 qualified, or be willing to work towards.&nbsp;</li><li>Strong interpersonal skills.</li><li>Excellent organisational skills to manage competing priorities in a fast-paced environment.</li><li>Have an excellent customer focus, with an ability and drive to improve customer satisfaction.</li><li>Hold a full UK driving licence and access to a suitable vehicle.</li></ul><h2>About The Company</h2>Our Reward and Benefits:&nbsp;<ul><li>Defined Contribution pension scheme – employer contribution of 6% - 9%. &nbsp;</li><li>Discretionary Bonus scheme. &nbsp;</li><li>Death in Service benefit (3 x salary). &nbsp;</li><li>26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. &nbsp;</li><li>Family Friendly policies. &nbsp;</li><li>Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). &nbsp;</li><li>Employee Assistance Programme. &nbsp;</li><li>Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.&nbsp;&nbsp; &nbsp;</li><li>Cycle to Work scheme. &nbsp;</li><li>Car Benefit scheme. &nbsp;</li><li>Learning and Development including coaching and professional qualification support. &nbsp;</li><li>Volunteering days.</li></ul>About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.&nbsp; &nbsp; As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please&nbsp;<a href="https://www.livewest.co.uk/about-us/equality-diversity-and-inclusion" target="_blank">click here</a>

Housing Officer - Neighbourhoods

Salary - £38,912 - £42,107&nbsp;Our Private Sector Housing team seeks to&nbsp;bring about improvements in the conditions and standards of management of private sector housing.&nbsp;You’ll assist the team in achieving this by leading on the delivery on housing enforcement standards to ensure private sector residential accommodation throughout the District meets statutory standards and help to bring about improvements in conditions and standards of management for residents.With your knowledge of Housing legislation, you’ll be comfortable using formal action where necessary, including attending court.&nbsp;You’ll inspect and licence HMO’s in connection with the appropriate licensing schemes and undertake regular inspections of all HMO’s.&nbsp;You’ll be responsible for assessing a variety of properties using Housing Health and Safety Rating System (HHSRS) and interpret the results of these assessments to determine an appropriate course of action to deal with each hazard identified.Your interpersonal skills will be invaluable as you carry out the effective day to day management and maintenance of the Council owned Hever Road Gypsy and Traveller site and its facilities. In addition to this, you’ll also carry out regular inspections of mobile park homes and park home sites in accordance with the relevant legislation and model standards.This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).Do you want to know more about the role?&nbsp;Please contact Alison Simmons, Head of Housing, on 01732 227272 for an informal discussion about the role.&nbsp;Do you want to ensure you have the best chance of being shortlisted?Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.Closing date:&nbsp;1st December 2024Interviews:&nbsp;11th December 2024

Senior Private Sector Housing Officer

Environmental Health Officer/Senior EHO &amp; EH Regulatory Officer/Senior EHROEnvironmental Health Regulatory Officer/Senior EHRO (Residential)/Environmental Health Officer/Senior EHO (Residential)Salary £34,125 to £51,162 p.a.&nbsp;(dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible) or part-time (variable) hoursWe are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date:&nbsp; 31 May 2024 (noon)Interviews:&nbsp;week commencing&nbsp;10 June 2024To apply please use the link below.All shortlisted applicants will be contacted via email after the closing date. CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.Working towards equal opportunitiesStrictly No Agencies

3 Full-time Jobs