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Housing Management Coordinator Starting salary £25,838 - £26,645 p/a, Plus brilliant benefits! Permanent , Full Time (37.5 hpw) Scarborough We can't offer a CoS for this role Home, a place where you belong We have fabulous opportunity for you to join our beautiful extra care Community Wellbeing scheme, Webb Ellis Court in the pretty setting of Scalby, Scarborough. We support older people aged 55 with varying care and support needs to live independently in their own home with peace of mind. We offer high quality living in our 63 beautifully designed apartments with a variety of on-site facilities including assistive technology, 24/7 on site wellbeing and care provision, restaurant/ café, hair/beauty salon, cosy communal lounge and picturesque landscaped gardens. It's a real hub within the local community. Brilliant isn't it! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>What you'll do <ul><li>Providing a housing management service to our customers.</li><li>You'll support them to effectively manage their tenancy and rent accounts including housing benefit claims and making sure that these are received on their rent account.</li><li>You'll turn around vacant bed spaces in the scheme quickly so that new customers who need our help can move in, making sure our service achieves maximum occupancy, and that we are health and safety compliant!</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>You'll be able to work on your own initiative, positively influencing people from all different backgrounds.</li><li>You'll be experienced in providing tenancy and housing support in many different ways including, effectively managing voids, inspecting properties on a daily basis to identify maintenance issues and carrying out health and safety checks.</li><li>Confident in enforcing tenancy conditions and collecting rent and service charges too.</li><li>You'll need an Enhanced DBS check done and we pay for that.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>You'll be providing 24-hour support to our customers</li><li>Working hours for this role will usually be between 8am and 5pm Monday to Friday</li><li>We need you to be flexible to meet their needs, but in return we'll give you the time you need to do the things that matter to you!</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

The Vacancy Full Time, Permanent Closing Date: 30th January 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Strategic Asset Manager to join us! You'll implement One Manchester's long term Asset Management Strategy and you will develop our short, medium and long term investment programmes. Leading a professional team to effectively carry out active asset management, asset data management, investment planning and surveying across both the residential and commercial property portfolio, you will lead smarter services that can influence the shape and use of our assets to meet the needs of our customers now and in the future. What we're looking for: <ul> <li>Educated to degree level in a construction related discipline or equivalent through training/ experience</li></ul><ul> <li>Strong IT literacy and experience of harnessing advances in technology to change ways of working</li></ul><ul> <li>Excellent awareness and working knowledge of option appraisal models</li></ul><ul> <li>Experience of both residential and commercial property management</li></ul><ul> <li>Knowledge and experience of developing and maintaining asset management software systems;</li></ul><ul> <li>Sound knowledge of building maintenance and construction with the ability to provide technical and non-technical advice</li></ul><ul> <li>Proven experience of contracting and negotiating with clients and contracts together with a commercial and economical awareness</li></ul><ul> <li>A wider knowledge of housing law and housing strategy</li></ul><ul> <li>Good knowledge of business planning processes and lifecycle impacts on current and future budgets;</li></ul><ul> <li>Experience of staff supervision and management</li></ul>Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Strategic Asset Manager

Full time - 36 hours per week Hybrid working - expected office days 3 days per week Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. <ul><li>We Put Customers First in everything we do.</li><li>We will Always Be Curious about how we can do better.</li><li>We work together to Make It Happen.</li></ul>Want to be part of our community? We're currently recruiting for a Housing Officer to join our Housing team. What you'll achieve in the role: You'll deliver an end-to-end, customer-focused housing management service across a designated patch of general needs and shared ownership properties. This includes maintaining a strong presence within the community, fostering positive customer relationships, and ensuring compliance with Raven, legal, and regulatory standards. Key responsibilities include: <ul><li>Conduct tenancy sign-ups, visits, and manage tenancy changes</li><li>Handle tenancy terminations and pre-void inspections</li><li>Manage neighbour disputes and low-level ASB cases</li><li>Support tenancy sustainment and customer engagement initiatives</li><li>Carry out estate inspections and ensure property standards</li><li>Collaborate with internal teams and external agencies to support customers</li></ul>What you'll bring to Raven: For this role, we are looking for someone with the following: <ul><li>Experience in housing management or a related field with direct customer contact</li><li>Ability to resolve challenging situations and relate to people from diverse backgrounds</li><li>Knowledge of housing management processes and tenancy needs</li><li>Experience using housing management IT systems</li><li>Awareness of statutory and voluntary organisations supporting housing services</li></ul>Please review the job description and Raven Strengths Matrix for full criteria details. Job Description - Housing Officer Raven Strengths Matrix You'll also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. Car user status: Essential DBS check: Basic Vacancy Close Date: 30th January 2026 What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: <ul><li>Competitive salaries</li><li>Fantastic work/life balance with flexible working and generous leave entitlement</li><li>Strong focus on learning and development, with opportunities to grow your skills and career</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Funded health cash plan</li><li>Extensive wellbeing support</li><li>Voucher-based recognition scheme</li><li>Retail discounts</li></ul>Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at <a href="mailto:recruitment@ravenht.org.uk" target="_blank">recruitment@ravenht.org.uk</a> or 0300 123 3399. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email <a href="mailto:recruitment@ravenht.org.uk" target="_blank">recruitment@ravenht.org.uk</a>, or phone us on 0300 123 3399.

Housing Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer - Independent Living Based in Kent with regular travel around the South East £34,531 per year (pro rata) Temporary position for up to 6 months 37.5 hours per week - Monday to Friday 08:30am - 5:00pm We are seeking a Housing Officer to join our Independent Living team that is part of the East and Southeast Region on a 6 month temporary basis. You will be working in a team of 5 Housing officers and managing a team of Scheme Managers. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants. You will have excellent negotiating skills and a flexible approach to working, as you will be required to attend some evening meetings. You will also be expected to work in a professional manner to resolve problems and improve services. The role of Housing Officer will include: <ul><li>Managing a Team of Scheme Managers who oversee the day to day running of Schemes across a geographical area. </li><li>Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks.</li><li>Effective management of anti-social behaviour cases </li><li>Liaising with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li><li>Managing complaints about service delivery</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including domestic abuse, anti-social behaviour, and safeguarding</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes, which include tenancy conversions, permissions, mutual exchanges, successions, service charges and enforcement of tenancy breaches</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services and line management </li><li>Excellent skills in analysing and diagnosing problems and implementing solutions </li><li>Excellent communication, Organisation and customer care skills</li><li>Proven experience of good practice resident involvement activities</li><li>Excellent understanding of written and spoken English</li><li>Working knowledge of relevant regulations and good practice</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (pro rata) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer - Independent Living Based at Rumsey House - Rochford, covering Rochford and surrounding areas £34,531 - £36,348 per year 37.5 hours per week - Monday to Friday - 8:30am to 5:00pm We have an opportunity for a hardworking and committed Housing Officer, who has sound knowledge of the local area and Independent Living to join our team in the East and South East Region, working alongside 4 other Housing Officers. Managing a team of Scheme Managers, you will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants. You will have excellent negotiating skills and a flexible approach to working, as you will be required to attend some evening meetings. You will also be expected to work in a professional manner to resolve problems and improve services. The role of Housing Officer will include: <ul><li>Managing a Team of Scheme Managers who oversee the day to day running of Schemes across a geographical area. </li><li>Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks.</li><li>Effective management of anti-social behaviour cases </li><li>Liaising with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li><li>Managing complaints about service delivery</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including domestic abuse, anti-social behaviour, and safeguarding</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes, which include tenancy conversions, permissions, mutual exchanges, successions, service charges and enforcement of tenancy breaches</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services and line management </li><li>Excellent skills in analysing and diagnosing problems and implementing solutions </li><li>Excellent communication, Organisation and customer care skills</li><li>Proven experience of good practice resident involvement activities</li><li>Excellent understanding of written and spoken English</li><li>Working knowledge of relevant regulations and good practice</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (rising to £36,348 after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Telford - covering Telford, Market Drayton and Shrewsbury £32,242 - £34,617 per year 37.5 hours per week - Monday to Friday - 9:00am to 5:00pm We have an opportunity for a Housing Officer to join our Housing team based in Telford. This will involve making sure that our properties are safe and attractive places to live and ensuring that tenancies are being conducted in a satisfactory way. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants, while consistently working in a professional manner to resolve problems and improve services. The role of Housing Officer will include: <ul><li>Working closely with the lettings team in allocating Voids, Tenancy Sign Ups and Viewings</li><li>Liaising with tenancy enforcement agencies to build relevant case files and manage the complaint process for the service area</li><li>Handling a range of situations including complex cases of ASB (anti-social behaviour), which may include attending evictions and multi-agency crime prevention meetings.</li><li>Attending various meetings to coordinate tenancy termination and changes, property clearance, and support tenancy auditing and fraud investigations</li><li>Providing advice and support to residents through regular community engagement and signposting to relevant third party agencies</li></ul>Skills and experiences: <ul><li>Proven experience of working within the social housing sector will be a distinct advantage in this role</li><li>Knowledge of relevant housing regulations and legislation</li><li>A basic understanding of Microsoft Office packages is desirable, along with the ability to update electronic systems</li><li>Experience and knowledge of good practice resident involvement activities</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£32,242 per annum (rising to £34,617 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 January 2026 Interviews are expected to take place during the week commencing 9th February 2026. The exact date will be confirmed with shortlisted candidates. If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location: Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Permanent, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good. What You'll Do: <ul> <li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li> <li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li> <li>Encourage community engagement and help residents live independently for as long as possible.</li> <li>Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.</li> <li>Collaborate with internal teams and external partners to deliver joined-up support.</li> <li>Escalate and take cases to court as a last resort, ensuring all other options have been explored first.</li> </ul>Why This Role Matters: You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life. To view/download the Specialist Housing Partner (Independent Living Housing Officer) job description please click here . Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you <ul> <li>Experience delivering housing management services within a specialist or generic housing context.</li> <li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li> <li>Strong understanding of anti-social behaviour management and rental income collection processes.</li> <li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li> <li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li> <li>Knowledge of safeguarding practices within a housing context.</li> <li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li> </ul>Successful candidates will undergo a DBS check. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 30th January via Teams. Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. You'll also have the opportunity to walk around the scheme and meet some of our customers on the day. Planned date: 5th February at the scheme. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: <a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a> Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Independent Living Housing Officer)

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul><li>The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.</li><li>Job will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.</li></ul><ul><li>Act as the main point of contact for escalated calls from Customer Service Agents</li><li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li><li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li><li>Update and provide compliance &amp; repair reports to client</li><li>Call customers to arrange appointments for follow up works</li><li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li><li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li><li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li><li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li><li>Attend Contract meetings</li><li>All associated ad-hoc administrative duties</li></ul>The successful candidate will have <ul><li>Previous administrative experience, preferably from a social housing/construction background</li><li>Able to provide a high level of courteous, professional customer service</li><li>Proficient in MS Office, in particular, Outlook and Excel</li><li>Good written and verbal communication skills</li><li>Flexible attitude with strong organisational skills</li></ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul><li>Competitive salary</li><li>Contributory Pension scheme</li><li>Life assurance</li><li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li><li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li></ul>In addition, the role offers: <ul><li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li><li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li><li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li><li>Bike2Work scheme</li></ul><ul><li>Home &amp; Electronics - salary sacrifice purchase scheme</li></ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Greenwich Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

The Vacancy House Manager - Retirement Living Location: Haydn Court estate in Southend on Sea, Essex Hours: 35 hours per week (Monday to Friday, all year round) Salary: £26,317.20 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Haydn Court, Southend on Sea, Essex Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Finders Keepers are a leading letting agency across Oxfordshire with a dedication to professionalism and quality service within the property industry. An exciting opportunity has arisen for a Tenancy Co-ordinator to join our team in Abingdon. Main Purpose of the Job To be responsible for all administrative aspects of the letting process. Key responsibilities: <ul> <li>Process tenancy applications and produce all tenancy agreements and associated paperwork ensuring a high degree of accuracy</li> <li>Plan and process tenancy renewals</li> <li>Monitor and progress references as required</li> <li>Liaise with colleagues, clients and tenants when required</li> <li>Provide administrative support to the letting and property management teams when required</li> <li>Coordinate and participate in meetings with the letting and property management teams</li> <li>Negotiate tenancy renewals with landlords and tenants</li> <li>Assist in the collection of funds for all first accounts, invoices, rent and adhoc payments from landlords and tenants</li> <li>Handle changes to tenancy agreements</li> <li>Register new deposits for protection and administer deposit refunds</li> <li>Assisting office teams with all aspects of compliance</li> </ul>Skills and Experience Required: <ul> <li>Minimum two years administrative experience in similar industry or legal background</li> <li>Excellent attention to detail</li> <li>High levels of accuracy and a keen eye for detail</li> <li>Proven planning and organisational skills</li> <li>Ability to communicate effectively with people at all levels</li> <li>Excellent written and verbal communication skills</li> <li>Ability to demonstrate initiative and self-motivation</li> <li>A positive &amp; 'can-do' attitude</li> <li>Clean manual driving licence</li> </ul>Benefits: <ul> <li>Competitive salary package</li> <li>Comprehensive induction and training programme</li> <li>Opportunities for career progression</li> <li>Work from home scheme</li> <li>Industry recognised training support</li> <li>Professional qualification</li> <li>Long service awards</li> <li>Sabbatical available (after 10 years service)</li> <li>Employee assistance programme</li> <li>Internal referral opportunities</li> <li>Great work life balance</li> </ul> If this sounds like the role for you please apply or for further information visit our website. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. EA06501

Tenancy Coordinator

The Vacancy FULL TIME - 37hrs Shifts in a rota basis. Weekends on a 1 in 3 basis. Shift patterns include but not exclusive to - 06:45 - 14:15 11:30 - 20:30 Lone working is part of this role TWO1163703 - Homeless Recovery Worker Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis</li> <li>You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework</li> <li>You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community</li> <li>You will be extremely conscientious in areas such as safeguarding and lone working</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>You will carry out ad hoc housekeeping tasks where required</li> <li>Any other reasonable task as requested by a member of staff</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The Vacancy FULL TIME - 37hrs Shift pattern on a rota basis. To include 1 in 3 weekends. Shifts include: 06:45 - 14:15 11:30 - 20:30 TWO1163694 - Homeless Recovery Worker Assistant JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero-waste drive to send our team and our guests on a journey of educations and discovery. We are currently looking for an Assistant House Manager to join our House Team. Position responsibilities include but are not limited to: <ul> <li>Manage and co-ordinate the day-to-day house operations.</li> <li>Check Booking Sheets for confirmed and unconfirmed lunch and dinner shift to ensure all guest requests are met.</li> <li>Ensure house and bars are set-up and closed to the required standard.</li> <li>Inspect any deliveries to ensure stock is present, correct and undamaged.</li> <li>Interact with guests to obtain feedback on product quality and service levels. </li> <li>Respond to and handle guest problems and complaints. </li> <li>Check menus daily with the Kitchen and ensure those in circulation are correct, along with correct allergen information.</li> <li>Train, nurture and inspire the team by being positive and forward thinking.</li> <li>Hosting informative shift briefings and menu meetings.</li></ul>Benefits: Salary £35,227.50 PA <ul> <li>Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours) after probation is passed</li> </ul> <ul> <li>Increased holiday allowance</li> </ul> <ul> <li>Vitality healthcare cover</li> </ul> <ul> <li>Employee assistance programme</li> </ul> <ul> <li>Life assurance scheme (from day one, covering up to 2x your annual salary)</li> </ul> <ul> <li>50% F&amp;B discount when dining in our restaurants</li> </ul> <ul> <li>Company sick pay</li> </ul> <ul> <li>Enhanced maternity pay</li> </ul> <ul> <li>Enhanced paternity pay</li> </ul> <ul> <li>Recruit a Friend bonus (£1000)</li> </ul> <ul> <li>Monthly employee recognition scheme</li> </ul> <ul> <li>Annual employee parties</li> </ul> <ul> <li>Free staff meals</li> </ul> <ul> <li>Daily briefings with the team, including food tasting - opportunities to work with the Home Farm</li> </ul> <ul> <li>50% discount on Wildsmith Skin products</li> </ul> <ul> <li>Heckfield Plus - online discounts</li> </ul> <ul> <li>New baby gift</li> </ul> <ul> <li>Christmas gift</li> </ul>At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.

Assistant House Manager

Housing Management Coordinator Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan Permanent, full time (37.5 hpw), Monday to Friday 9am to 5pm St Austell, Cornwall We can't offer a CoS for this role Home, a place where you belong This is a great opportunity to join our team here in Eastbourne Road, St Austell, Cornwall. You'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Work with customers from Adult Social Care</li><li>Make sure that our customers properties are homes they can be proud of, involving them in their tenancies</li><li>Help with housing benefit claims so rent accounts stay on track.</li><li>When needed, you issue and sign warning letters or notices and sometimes attend court.</li><li>Get rooms ready for the next customer quickly, turning around vacant spaces so they're safe, clean and welcoming.</li><li>Keep everything compliant with health and safety and make sure maintenance standards are met</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>You will work Monday to Friday 9am -5pm.</li><li>Based at our service in St Austell where you will predominately work</li><li>Able to use technology for making benefit claims and doing tenancy signs ups</li><li>If you need to work at another service, you will need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS, we pay for it.</li></ul>What's in it for you? <ul><li>34 days leave, pro-rated (including bank holidays and a "me day")</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> South West Supported Portfolio 4

Housing Management Coordinator Salary £25,838 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw), Monday to Friday, hybrid working Darlington We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Darlington STEP. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>What you'll do <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers (Mental Health and/or complex needs) with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Monday to Friday 9am-5pm</li><li>Based at our supported properties in Darlington you'll spend your time travelling around the properties in Darlington. Hybrid working between home and supported services.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator Pay £13.21 per hour (£25,838 per annum [pro rata]) great benefits including Health Cash Plan Permanent, Part time (25 hpw),Flexible working pattern Hartlepool, Gainford House We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Gainford House. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them live independently within our beautiful, purpose-built building What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>What you'll do <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li><li>Our customers have Learning Disabilities and Autism</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Flexible working hours (we're open to agreeing a work pattern with you, but this will be between 9am-5pm Monday-Friday)</li><li>Based at our service in Hartlepool you'll spend your time predominantly at Gainford House</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

JOB TITLE: Community Engagement Officer REPORTING TO: Registered Manager SALARY: £26, 247.00 pro rata (£13998.40 for 20 hours per week) HOURS: 20 hours per week REQUIREMENTS: Enhanced DBS disclosure / DBS adult first clearance. FRANCHISE OFFICE: Wakefield &amp; Huddersfield COMPANY BACKGROUND Radfield Home Care We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. PURPOSE OF POSITION The role of Community Engagement manager will be pivotal to the growth of the Radfield Home Care brand. To do this, you will embody our family-focused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a high-quality care service. Based in our Wakefield &amp; Huddersfield Office, you will undertake marketing and public relations activity both in the Community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you are a natural communicator digitally, face-to-face and through written language. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment &amp; selection and you will work closely with operational management in regards to ensuring that there is a high volume of excellent quality clients and candidates in the pipeline in order to assist the branch to meet growth targets across all services PRINCIPAL RESPONSIBILITIES <ul><li>Responsible for increasing brand awareness within the territory area</li><li>Promote a positive image and protect the good reputation of the Radfield Home Care brand all times.</li><li>Create email marketing campaigns and newsletters, press releases, surveys and analysis</li><li>Complete the marketing plan to demonstrate the success of marketing / networking campaigns &amp; events including ROI</li><li>Attend local networking events</li><li>Attend local community events and promote the Radfield Home Care brand</li><li>Build working relationships with local social professional teams such as; Hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams.</li><li>In addition, develop links with community organisations, training providers, job centres, and other local referral sources to support the recruitment of high-quality care professionals.</li><li>Identify and engage with potential community partners</li><li>Conversion of potential community partners to support RHC community engagement</li><li>Create, plan &amp; host events that will lead to engagement with community partners, clients and potential care professionals</li><li>Identify opportunities for articles and blog content</li><li>Maintain &amp; Improve sector and professional knowledge</li><li>Any other duties that may be deemed relevant to your role</li></ul>SKILLS &amp; EXPERIENCE &amp; QUALIFICATIONS Essential: <ul><li>Sound knowledge of the care sector</li><li>Able to form relationships &amp; quickly establish common ground</li><li>Able to communicate effectively at all levels both verbally and in writing</li><li>Be an enthusiastic people person who can motivate others</li><li>Professional manner and appearance</li><li>Attention to detail and ability to manage multiple projects from start to finish</li><li>Able to self motivate and work in a self-directed way</li><li>Experience in using social media platforms for business promotion</li><li>Full driving licence and use of own car</li></ul>Desirable: <ul><li>Previous experience of working in the Care / Home care sector</li><li>Experience using design / CRM software</li></ul>PROBATIONARY PERIOD The Community Engagement Manager will undergo a probationary period for the first three months of their employment. This is a time in which the community engagement manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the community engagement manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended which is at the discretion of the directors. HOLIDAYS The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director's discretion. BENEFITS <ul><li>Pension scheme</li><li>Refer a freind Scheme</li><li>Free or Subsidised Travel</li><li>Company Events</li></ul>OBLIGATIONS The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020? You will need to disclose them. Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for clients and employees. This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.) All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998. Department Marketing Locations Wakefield &amp; Huddersfield (West Yorkshire) Remote status Hybrid Yearly salary £13,998.4

Community Engagement Officer

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Homeless Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, Monday to Friday Department - Adult Service Delivery Location - Oxfordshire - Hybrid working with regular visits to client accommodation What You'll Be Doing: Response are recruiting for a Homeless Support Worker within Adult Services, Settled Oxfordshire, to help people who have had experiences of street homelessness, and repeated placements within supported and crisis housing services to sustain their own tenancy, live independently, and move-on into mainstream accommodation. Working closely in partnership with a range of other providers, both voluntary and statutory, you will have the support and guidance of the Service Manager to provide a housing management, support and move-on service to a small group of vulnerable people who have recently experienced homelessness. The accommodation will be located within Oxford City and throughout the County. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility: Some of the core duties include: <ul> <li>To provide an intensive support and housing management service to a caseload of 9 or 10 clients through proactive floating support.</li> <li>To ensure that each client has a comprehensive support plan with achievable goals and outcomes and a robust risk assessment and that both documents will be updated regularly with input of client and other professionals delivering support interventions. </li> <li>To provide person centred support to the clients and recognise that they are experts by experience. </li> <li>To work with each successful referral to identify interventions that will allow the client to move into the accommodation, sustain their home, and identify and plan for the factors/ challenges that might destabilise their tenancy.</li> <li>Supporting clients with benefit applications, affordability assessments and repayment plans.</li> <li>To conduct regular visit to the accommodation and support the clients with practical skills such as budgeting, cleaning, etc</li> <li>To ensure that the clients will engage with agencies providing support with addressing needs such as substance misuse, offending, accessing education, employment and training. </li> <li>To ensure that clients are encouraged to engage in meaningful activities. </li> <li>To ensure that the properties are safe and compliant with Health and Safety regulations </li> <li>To ensure that internal and external stakeholders and partnership agencies are informed about progress of each client. </li> <li>Provide a housing management service for the clients, including dealing with rent arrears, managing anti-social behaviour, dealing with other breaches of the tenancy agreement, serving notices and reporting and ordering any repairs.</li> <li>Be aware of early signs of abuse, potential safeguarding and ensure that reporting procedures are followed when Safeguarding is triggered. </li> <li>To provide regular reports on the progress of each case.</li> <li>To support the client with understanding their move on options and create a realistic move on plan for each client including increasing living skills, preparing for and finding work, move on, budgeting, substance misuse and much more.</li></ul>The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day - Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have: <ul> <li>GCSE's in English and Maths (or equivalent) A commitment to undertake continual personal development</li> <li>Solid understanding of homelessness and issues connected to it. </li> <li>Ability to effectively engage with clients and provide non judgmental support and advice.</li> <li>Good Communication Skills, written, verbal &amp; listening.</li> <li>Safeguarding. </li> <li>Understanding on complex trauma and personality disorder. </li> <li>Working with clients with history of homelessness, substance use, offending, challenging behaviour. </li> <li>Ability to act calmly in a professional manner whilst dealing with unpredictable and challenging behaviour.</li> <li>Ability to engage with and build appropriate working relationships.</li></ul>What We Offer: <ul> <li>33 days annual leave (inclusive of bank holidays) </li> <li>Blue Light card and other discounted shopping</li> <li>Employee Assistance Plan - with access to free counselling </li> <li>Cycle to Work Scheme (after probation)</li> <li>Enhanced family friendly leave</li> <li>Flexible and agile working opportunities (role dependent) </li> <li>Professional qualification sponsorship and study leave </li> <li>£500 refer a friend bonus scheme </li> <li>Optional health cash care plan with money off prescriptions and treatments</li> <li>Wellbeing hub and mental wellbeing support app - approved by NHS</li> <li>Free flu jabs</li> <li>Free DBS application</li></ul>If this Homeless Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 18/02/2026 Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Homeless Support Worker

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 85312 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

We are Absolute Collagen, the Original Collagen Specialists and one of the top 100 certified great places to work! Come and join us in a world of limitless potential, where absolute possibilities become extraordinary realities. Our values underpin our essence as an Absoluter; Authenticity, Collaboration, Entrepreneurial and Responsibility at our core. We recruit talented people from a diverse range of backgrounds and cultures, providing equality and inclusivity for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We champion bringing your true self to work. Together, we embrace the unknown, tackle challenges head-on, and create a future filled with endless opportunities. MAIN PURPOSE OF THE ROLE To act as the liaison between AC and Absoluters. Be the voice, tone, and moderator of the AC brand through the community, both online and in-person. KEY RESPONSIBILITIES AND TASKS Develop and continually optimise the community content plan <ul><li><ul><li>Use data and insight to form the plan - eg types of content, best time of day/day of week, the right face of AC depending on the message (AC, Maxine, Absoluters)</li><li>Report on KPIs on a monthly basis, specifically community growth, monthly active users, number of likes, comments and posts from Absoluters &amp; community sentiment</li><li>Apply best practice principles (Facebook) to optimise KPIs</li><li>Continually test and learn to optimise content performance </li><li>Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.</li><li>Organize and participate in events to build community and boost brand awareness</li><li>Align with the marketing and customer strategy</li></ul></li></ul>Be the voice of the customer <ul><li>Be the first point of contact for Absoluters</li><li>Engage with the online community and respond to comments and requests, in a timely manner</li><li>Build relationships with customers &amp; leverage our Absoluter advocates to promote the brand (inc. gathering reviews, photos, videos)</li><li>Show empathy, active listening skills and address customer concerns to promote favorable impressions of AC<ul><li>Do what you can to retain customers, using the retention toolkit and other methods</li></ul></li><li>Relay community feedback to relevant internal stakeholders regarding marketing initiatives, product etc</li></ul>Development &amp; best practice <ul><li><ul><li>Keep abreast of latest platform developments (Facebook) and proactively recommend ways to leverage to optimise KPIs</li><li>Identify and complete courses, events or relevant industry workshops to develop your skills and content plan</li></ul></li></ul>What we're looking for <ul><li>Previous experience in a similar role</li><li>Confident using various Social media platforms</li><li>Highly organised, with a strong attention to detail and the ability to prioritise effectively</li><li>Professional, approachable and customer focussed</li><li>Willing to be flexible with working hours </li></ul>

Community Manager

Job Introduction Job Title: Project Officer Salary: £23,216 Contract: Permanent Location: St Helens Weekly Hours: 35 So.... What is this role exactly? This is an exciting opportunity for a Project Officer (Support Worker) at our homeless lodge in St Helens. As Project officer you will be supporting vulnerable adults and families to improve their outlook and empower them to move on successfully to an independent tenancy. You will meet a wide variety of people and will make a real difference to customer's lives. Pennington Lodge offers temporary accommodation to adults and families who find themselves homeless for a range of reasons. We offer 24hr staff support in a secure and safe environment. Project Officers have a caseload and provide key work 121 support. A large part of the role is lone-working and would require you to work under your own initiative. What will my working week look like? This is a full-time role based on a 10 day working rota. Project Officers work 12.5 hour shifts in blocks of 4. Working with 2 days (07.45 to 20.15), then 2 waking nights (19.45 to 08.15) and then 6 days off - for example: Monday &amp; Tuesday 07.45 to 20.15; Wednesday &amp; Thursday 19.45 to 08.15; then off rota for 6 days back on shift following Thursday 07.45 to 20.15 What will I be responsible for doing? As a Project Officer you will play a key role in supporting residents to help them achieve their goals and move on successfully to independent tenancies. You will do this by building strong working relationships and creating family centred, holistic support packages. One of the great things about this role is the positive impact you will make to our customers lives and the genuine improvements you will make to their situations. You will be part of a busy office environment and will have administrative duties. There are also some general housekeeping tasks. And what would make me stand out from the crowd? To be a successful Project Officer, here at YHG, you will ... Be an excellent communicator. Have a good awareness of cultures and backgrounds. Enjoy a challenge and have good problem-solving abilities. Have experience working in a busy office environment. Be able to use a range of software packages. Be a collaborative team player. Be able to work using own initiative. Have a flexible and enthusiastic approach, ensuring a high standard of service is always provided. This role is really suited to someone who is caring, kind and friendly, can remain calm in an emergency and enjoys customer facing roles. If this sounds like you then we would love to hear from you! For more detail on the role, please review the role profile available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a> That all sounds great, what's in it for me? In return we offer £23,216 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. Although you are based at Pennington Lodge you will have access to Youggle House - our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and will require the post holder to carry out 'Regulated Activity' as defined under the Safeguarding Vulnerable Groups Act 2006. Therefore, as part of Your Housing Group's pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS with barred list(s) check. Closing Date: 21st January 2026 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview scheme for any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Project Officer

Job summary Providing specialist advice and practical support to patients that are homeless or in housing need and in hospital. Offering advice and support to ward staff to facilitate a timely and safe discharge to homeless patients. Main duties of the job Visiting patients on the ward to understand their housing needs. Ensuring the Trusts met their duty to refer under the Homelessness Reduction Act. Liaising with community partners and referring to accommodation providers to support arranging a safe discharge. About us The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Royal Cornwall Hospitals NHS Trust is a research active organisation. It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more. Website: <a href="https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school" target="_blank">https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hos…</a> <a href="https://doi.org/10.1177/17449871231209037" target="_blank">https://doi.org/10.1177/17449871231209037</a> Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: <a href="https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation" target="_blank">https://www.nhsemployers.org/topics-networks/employment-standards-and-r…</a> We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: <a href="https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation" target="_blank">https://www.nhsemployers.org/topics-networks/employment-standards-and-r…</a> We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. Person Specification Experience Essential <ul> <li>Previous relevant housing/ homelessness experience.</li> <li>Experience of working with those with complex needs</li> </ul> Desirable <ul> <li>Experience of working in the NHS</li> </ul> Practical &amp; Intellectual Skills Essential <ul> <li>Ability to prioritise and manage own workload</li> <li>Excellent verbal and non-verbal communication skills</li> <li>Up to date knowledge of housing provisions</li> </ul> Desirable <ul> <li>Housing or advice training</li> <li>Knowledge of local initiatives relating to homeless strategies</li> </ul>Person Specification Experience Essential <ul> <li>Previous relevant housing/ homelessness experience.</li> <li>Experience of working with those with complex needs</li> </ul> Desirable <ul> <li>Experience of working in the NHS</li> </ul> Practical &amp; Intellectual Skills Essential <ul> <li>Ability to prioritise and manage own workload</li> <li>Excellent verbal and non-verbal communication skills</li> <li>Up to date knowledge of housing provisions</li> </ul> Desirable <ul> <li>Housing or advice training</li> <li>Knowledge of local initiatives relating to homeless strategies</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Royal Cornwall Hospitals Trust Address Impact Hub, Royal Cornwall Hospital and Carew House, Bodmin Safeguarding Services - Impact Building Truro TR1 3LJ Employer's website

Homeless Patient Advisor

The vacancy Permanent, Full time Monday to Friday bpha is a forward-thinking housing association on a mission to build thriving communities where people can live happily in a home they can afford. We're proud of our team's commitment to quality, safety and customer experience- Do you have social housing and planned works experience? We are looking for a Senior Project Manager to lead our Asset Investment (Planned Works) team. About the role You'll lead the delivery of capital investment and refurbishment programmes across our housing stock, playing a critical role in our long-term asset strategy to ensure homes remain safe, modern and fit for the future. You'll be accountable for programmes being delivered safely, on time, within budget and in full regulatory and contractual compliance-while driving a customer-focused service that exceeds satisfaction targets. You'll foster strong contractor performance against defined KPIs, build effective stakeholder relationships, resolve issues promptly and use resident feedback and data insights to drive continuous improvement. What you'll be doing as a Senior Project Manager - Asset Investment / Planned Works (Social Housing): <ul> <li>Lead SHEQ culture: Embed robust health, safety, environmental and quality standards across all planned works; ensure compliance with CDM 2015, British Standards, HSAW 1974, MHSWR and Section 20 consultations. Coordinate spot checks/site visits and maintain audit-ready evidence. [</li> <li>Manage &amp; develop the team: Set clear objectives, coach Project Managers/Officers, run regular 1:1s and appraisals, address performance issues, plan resourcing and succession, and maintain aligned policies/procedures.</li> <li>Deliver programmes: Define scopes, milestones and KPIs before works commence; supervise leaseholder and Party Wall consultations; keep documentation accurate and accessible; oversee asset management system updates and data integrity</li> <li>Procure &amp; administer contracts: Lead procurement in line with policy (Delta portal); chair contractor meetings; manage performance and KPIs; resolve issues professionally and promptly per contract condition.</li> <li>Own budgets &amp; forecasting: Collaborate with Property Services, Compliance, Asset Data and Finance to plan multi-year budgets; monitor spend and value for money; report forecasts and exceptions with corrective actions.</li> <li>Champion customer experience: Communicate upcoming programmes clearly, gather feedback on materials/quality/contractor performance, support Complaint Resolution and embed learning into future delivery.</li> <li>Uphold governance: Ensure GDPR, standing orders, financial regulations, policies and mandatory training compliance across the team.</li></ul>What we're looking for as a Senior Project Manager - Asset Investment / Planned Works (Social Housing): <ul> <li>Strong team leadership and people management skills.</li> <li>Construction background with sound knowledge of residential maintenance/refurbishment and contract administration.</li> <li>Health &amp; safety knowledge (e.g., asbestos, fire safety; CDM 2015</li> <li>Excellent stakeholder engagement, communication and problem-solving skills; equality &amp; diversity commitment.</li> <li>Proficient with MS Office and familiar with asset/housing management software; confident report writing (programme progress, H&amp;S, budget spend).</li></ul>Qualifications: <ul> <li>Degree level (or equivalent experience) essential.</li> <li>CIH Level 3 and RICS/CIOB desirable</li></ul>About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Senior Project Manager - Asset Investment / Planned Works (Social Housing)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: HMP Bristol Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 11/2/2026 Closing Date 2/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ryan Young | <a href="mailto:Ryan.Young@cgl.org.uk" target="_blank">Ryan.Young@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Do you want to use your passion and skills to help others? Do you want to work for a caring organisation that believes in people? Do you want to make a difference? At HMP Liverpool, we are looking for someone with vision and passion to help people who access our service with their Drug and alcohol use. As a Prison Recovery Coordinator, you will be supporting them through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work and groupwork. At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. You will also be supporting the people who access our service to move towards release from custody by working with other agencies to ensure support is in place for addressing substance misuse and or recovery. Working within a secure prison environment can be challenging but a rewarding experience, you will be provided with training and support needed to undertake this role. Where: Liverpool Hours: Fulltime, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 Dependent on experience (pro rata for part time hours) Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Strong multidisciplinary engagement, including safer custody and prison offender management.</li><li>Engagement with the Prison Strategy</li><li>Identify and encourage service users requiring the offer of family support</li><li>Carry a caseload</li><li>Develop service questionnaires, recovery hubs and focus groups being innovative and motivational</li><li>Deliver quality and meaningful 1:1's and Group interventions</li><li>Understanding of prison environment and operational knowledge</li><li>Line management of volunteers</li><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li></ul>Abou You: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li><li>Ability to obtain and maintain prison vetting</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 1/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Lauren McGuire | <a href="mailto:Lauren.McGuire@cgl.org.uk" target="_blank">Lauren.McGuire@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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