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Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We are currently recruiting a Recovery Coordinator to work as part of the newly implemented Southwest Prisons service delivering psychosocial interventions to service users across HMP Channings Wood. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: HMP Channings Wood - Southwest Prisons Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li><li>Proactively follow up with service users that miss appointments to increase opportunity of engagement</li><li>Contribute to risk management processes, including prison ACCT process as appropriate</li><li>Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service (capped at 30 days)</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK The successful candidate will need to complete an enhanced DBS check and obtain HMPPS security clearance. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Hannah Pellowe | <a href="mailto:hannah.pellowe@cgl.org.uk" target="_blank">hannah.pellowe@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Liverpool service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Liverpool team. We have an exciting opportunity for an Alcohol Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: Liverpool, The Foundry Hours: 37.5 per week (full time) Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by alcohol use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Louise Dolan | <a href="mailto:Louise.Dolan@cgl.org.uk" target="_blank">Louise.Dolan@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Introduction Job Description <ul><li>Job Title: Social Impact Manager</li><li>Location: Remote with extensive travel across Manchester &amp; London</li><li>£50,000 - £53,000 per year + up to 10% bonus + Car allowance + Excellent Sodexo benefits</li><li>40hrs pw, Monday - Friday</li></ul>Job Introduction Sodexo is looking for a driven Sustainability Manager to lead our environmental and social impact efforts across sites, contracts, and tenders. You'll provide expert support aligned with our Social Impact Pledge pillars: People, Planet, Places, and Partners. In this role, you'll ensure our operations meet the highest standards in safety, waste, and sustainability-staying compliant with legislation while driving best practice. You'll also champion innovative, cost-effective ways to reduce our environmental footprint. If you're passionate about making a real difference in a purpose-led organisation, we'd love to hear from you. What You'll Do: <ul><li>Lead and advise the Sodexo Health &amp; Care board on sustainability performance, competitor analysis, and market opportunities, using data-driven insights and ROI evaluation.</li><li>Serve as the bid response lead for all tenders, focusing on social value input and positioning.</li><li>Drive the implementation of Sodexo's Better Tomorrow 2025 sustainability strategy (and beyond), embedding practices into operations and supporting internal and client communications.</li><li>Identify and deliver impactful sustainability projects across a large, multi-site portfolio through data-led insights and effective stakeholder engagement.</li><li>Embed sustainability within service delivery to meet client needs, drive revenue, and deliver strong margins.</li><li>Support compliance with evolving climate and environmental regulations, including NHS Evergreen Framework updates.</li><li>Champion social impact initiatives including health equity, workforce wellbeing, social mobility, and inclusive employment.</li><li>Promote innovation in sustainability to support business growth and position Sodexo as the partner of choice.</li><li>Enhance corporate visibility through sustainable campaigns, award submissions, and content creation across platforms.</li><li>Represent Sodexo as a brand ambassador at events, client meetings, and panels; chair monthly Sustainability Working Group meetings; and prepare regular sustainability reports.</li></ul>What You Bring: <ul><li>Proven experience in social impact, sustainability, or ESG roles-ideally within the health or public sector-supported by relevant qualifications or IEMA membership.</li><li>Strong understanding of GHG accounting and reporting standards, including the GHG Protocol.</li><li>In-depth knowledge of NHS Green Plans and Net Zero ambitions.</li><li>Skilled in data analysis and visualisation using tools like Excel and Power BI.</li><li>Organised and detail-oriented, with solid project management experience across multi-site portfolios.</li><li>Strong interpersonal and stakeholder relationship management skills.</li><li>Proactive leadership style with the ability to anticipate and respond to stakeholder needs.</li><li>Clear and influential communicator, both written and verbal.</li><li>Deep passion for sustainability and a track record of climate action.</li><li>Committed to continuous learning, innovation, and working across operations, sales, and strategic levels.</li></ul>What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: <ul><li>Unlimited access to an online platform offering mental health and wellbeing support.</li><li>Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.</li><li>Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.</li><li>The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.</li><li>Money Insights and financial benefits via the Salary Finance Platform.</li><li>Save for your future by becoming a member of the Sodexo Retirement Plan</li><li>A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo</li><li>Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.</li><li>Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.</li><li>Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.</li><li>Flexible and dynamic work environment </li><li>Competitive compensation </li><li>Full training and full protective uniform supplied.</li></ul>Ready to be part of something greater? Apply today! Career progression for the caring profession. Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits &amp; Rewards Services and Personal &amp; Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents &amp; Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.

Social Impact Manager

Job summary This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply: Cornwall Foundation Trust Royal Cornwall Hospitals NHS Trust Cornwall and Isles of Scilly Integrated Care Board If you do not currently work for one of these NHS organisations, your application will not be considered at this time. Providing specialist advice and practical support to patients that are homeless or in housing need and in hospital. Offering advice and support to ward staff to facilitate a timely and safe discharge to homeless patients. Main duties of the job Visiting patients on the ward to understand their housing needs. Ensuring the Trusts met their duty to refer under the Homelessness Reduction Act. Liaising with community partners and referring to accommodation providers to support arranging a safe discharge. About us The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Royal Cornwall Hospitals NHS Trust is a research active organisation. It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more. Website: <a href="https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school" target="_blank">https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hos…</a> <a href="https://doi.org/10.1177/17449871231209037" target="_blank">https://doi.org/10.1177/17449871231209037</a> Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: <a href="https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation" target="_blank">https://www.nhsemployers.org/topics-networks/employment-standards-and-r…</a> We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. Job description Job responsibilities PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit: <a href="https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation" target="_blank">https://www.nhsemployers.org/topics-networks/employment-standards-and-r…</a> We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview. We may be able to offer sponsorship but this is not guaranteed. Person Specification Experience Essential <ul> <li>Previous relevant housing/ homelessness experience.</li> <li>Experience of working with those with complex needs</li> </ul> Desirable <ul> <li>Experience of working in the NHS</li> </ul> Practical &amp; Intellectual Skills Essential <ul> <li>Ability to prioritise and manage own workload</li> <li>Excellent verbal and non-verbal communication skills</li> <li>Up to date knowledge of housing provisions</li> </ul> Desirable <ul> <li>Housing or advice training</li> <li>Knowledge of local initiatives relating to homeless strategies</li> </ul>Person Specification Experience Essential <ul> <li>Previous relevant housing/ homelessness experience.</li> <li>Experience of working with those with complex needs</li> </ul> Desirable <ul> <li>Experience of working in the NHS</li> </ul> Practical &amp; Intellectual Skills Essential <ul> <li>Ability to prioritise and manage own workload</li> <li>Excellent verbal and non-verbal communication skills</li> <li>Up to date knowledge of housing provisions</li> </ul> Desirable <ul> <li>Housing or advice training</li> <li>Knowledge of local initiatives relating to homeless strategies</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Royal Cornwall Hospitals Trust Address Impact Hub, Royal Cornwall Hospital and Carew House, Bodmin Safeguarding Services - Impact Building Truro TR1 3LJ Employer's website

Homeless Patient Advisor

JH Bristol is a trading name of the charity Julian House, a well-established provider of accommodation and support services for people affected by homelessness across the South West of England. We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust, another charity providing support for homeless people in Bristol. If you are successful in your application, you will be employed by Julian House but working under the sub brand of JH Bristol. Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bristol Additional information: <ul><li>Willingness to participate in an out-of-hours on-call rota</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>The Role: Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you'll play a key role in helping clients maintain safe accommodation and make positive life changes. You'll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards. Collaboration is at the heart of this role-you'll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference. You'll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential. In return, you'll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we'd love to hear from you. What You'll Be Doing: <ul><li>Progress and track referrals made into the service</li><li>Carry out needs and risk assessments for clients</li><li>Provide advice and information to provide an enabling service</li><li>Ensure all new clients moving into the service understand their rights and responsibilities</li><li>Keeping client records accurate, clear, and up to date</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset, mainly Frome &amp; Shepton Mallet Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li><li>Primarily Monday to Friday, with weekend availability required on a rotational basis</li></ul>The Role: Are you passionate about making a real difference in people's lives? We're looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence. In this rewarding role, you'll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you'll play a key role in empowering individuals to build brighter, more stable futures. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Fixed term until February 2026 Ref: H7328 Join our Tenancy Management Team during an exciting phase of service redesign and play a pivotal role in fostering strong, sustainable communities through meaningful interactions with our tenants. This is your chance to become a part of a dynamic, supportive team where no two days are the same, and flexibility in adapting to change is valued. We are on the lookout for a candidate who excels in communication to engage with our tenants through various methods, ensuring they understand and comply with their tenancy conditions. This role encompasses a broad spectrum of tenancy and neighbourhood management tasks, aimed at meeting and surpassing performance benchmarks and quality standards. As a key representative of the Dacorum Borough Council to its tenants, professionalism, diligence, and a commitment to teamwork are indispensable. The ideal candidate will bring a background in Housing Management, marked by innovation, organisational competency, and enthusiasm. Your ability to communicate clearly and tackle issues proactively, devising constructive resolutions, will set you apart. We value curiosity, excellent negotiation, and investigative skills, alongside a respectful, considerate approach to interactions, balancing empathy with assertiveness. Your capability to establish productive relationships with external agencies and navigate high-pressure situations will empower you to address complex challenges effectively. We are particularly interested in candidates who are adaptable and open to embracing changes that aim to enhance our service delivery. A foundational understanding of Housing Law and experience managing stressful situations, especially within a public-sector housing context, will be considered a significant asset. If you're ready to make a difference and thrive in a role where your actions contribute directly to the well-being of our communities, and you're excited about being part of shaping our services through a period of redesign, we would love to hear from you. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s): Week of 15 September 2025 Salary range <ul><li>£34,444 - £37,688 per year</li></ul>

Tenancy Management Officer

A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued.. The working hours for this position are Wednesday to Sunday 4:30pm to 01:00am Main Duties &amp; Responsibilities <ul><li>To provide basic maintenance services and adjustments when needed</li><li>Provide basic cleaning in properties</li><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef &amp; Philips procedures, including: <ol><li>Scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with Stef &amp; Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ol></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service user's suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Skills &amp; Knowledge <ul><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Full clean driving licence</li></ul>Benefits <ul><li>Company car provided with mileage and fuel covered</li><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ol><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ol></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>

Housing Officer - Out of Hours

The role An excellent opportunity is available for a highly organised, knowledgeable, and customer-focused individual to further develop their expertise in housing by joining our Complex Projects team as a Resident Liaison Officer. In this role, you will be the main point of contact for residents in the delivery of maintenance works and projects. In this role, you will communicate with residents to help shape services and identify requirements, as well as handle and resolve complaints while maintaining a high level of service. You can be based at one of our main offices: Farringdon, Croydon, Sittingbourne, Maidstone or Hastings. You'll have the option for working in a hybrid way when appropriate and as agreed with your manager. What you'll need <ul> <li>Experience of facilitation of resident involvement forums and focus groups.</li> <li>Good communication and interpersonal skills with ability to build and sustain effective relationships with key stakeholders.</li> <li>Knowledge and experience of key factors and methods required to sustain, promote, and ensure effective resident involvement, and consultation.</li> <li>Experience of providing a customer-focused, high-quality service and managing complaints.</li> <li>Excellent communication skills, ability to communicate clearly and effectively both orally and in written reports.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing date: 10th September 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). Interview date: Week commencing 22nd September 2025 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Resident Liaison Officer

Job title and organisation: Housing Officer - The Bridge ProjectSalary: £29,244Hours: 37.5Contract: Permanent Location:BradfordClosing Date and Time: Wednesday 24 September at 11.59 PM Bridge Recovery Housing provides individual homes, support and a high-quality housing management service for people with multiple and complex needs. Our approach is rooted in the principles of Housing First which offers safe, stable housing without preconditions, and wrapping intensive, person-centred support around each individual. We are now seeking to appoint a Housing First, Housing Officer. This role is offered on a full-time permanent basis and is a front-facing, community-based role that requires in person engagement with service users, property visits and collaboration with partner agencies. Due to the nature of the service and the needs of the client group, remote or hybrid working is not applicable. The Housing Officer will be expected to work primarily in the field and at designated service locations to ensure responsive and effective housing management. A key element of this role will be for the Housing Officer to be responsible for delivering and assisting in the development of all aspects of a responsive housing management service. You will work collaboratively with Bridge colleagues and a range of external partners to help service users understand and meet the terms of their tenancies/licence agreements, with the goal of helping them sustain their accommodation. Each service user has an Integrated Care Plan and receives intensive support from a dedicated Navigator within the Housing First Navigator Service. It is essential that you have experience of providing a housing management service along with experience of service users who have vulnerabilities/challenging behaviour. You will have knowledge of a wide range of housing management issues such as tenancy conditions, tenants' rights and responsibilities and neighbour nuisance, along with excellent communication and negotiating skills. We are looking for someone who can work calmly and effectively with individuals who may present in crisis with strong professional boundaries. A full driving licence, access to a vehicle and business insurance is a requirement of the role. If you are passionate about what we do and would like to make a difference working as part of our dedicated staff team, we would love to hear from you. In return, as well as a rewarding career, we can offer a competitive salary, 4% pension contribution, generous annual leave entitlement, employee assistance scheme, life insurance, a monthly team wellbeing session and a programme of mindfulness activities for staff. The Bridge Project is a Mindful Employer. If you have any further questions, please contact <a href="mailto:recruitment@thebridgeproject.org.uk" target="_blank">recruitment@thebridgeproject.org.uk</a> To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project You must complete the Bridge Project's application form in order to be considered for the role. The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria. No CVs are accepted. No Employment Agencies please. There is no closing date. Applications will be considered on submission so please apply promptly as the vacancy will be removed on appointment. The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions. #EXT #LI-DNI

Housing Officer

Purpose of the role This role offers an exciting opportunity to play a vital part in shaping the future of ZSL's world-renowned sites at Regent's Park and Whipsnade Zoo. As a key member of the Estate Transformation team, you will provide essential administrative, communication, and coordination support across capital projects, facilities, and estate management. Your work will directly contribute to creating and maintaining exceptional spaces that support our mission to save wildlife and inspire people to protect the natural world. The post holder will be primarily based at our Regent's Park office at least three days a week (with flexibility for more during peak project periods) and will also support operational meetings at Whipsnade Zoo on a semi-regular basis, helping to ensure that both of our iconic zoos continue to deliver outstanding visitor experiences and world-class animal care. Key responsibilities: <ul> <li>Project &amp; Programme Coordination: Provide administrative and coordination support to the team through cross-departmental and cross-site monitoring and coordination of projects and programmes.</li> <li>Executive &amp; Team Support: Support the Director of Estates Transformation and Senior Management Team with the preparation of agendas, minute-taking, meeting coordination, basic financial management (i.e. raising purchase orders, filing invoices etc), and other similar administration tasks.</li> <li>Data &amp; Systems Management: Responsible for department database and the Computer-Aided Facilities Management (CAFM) system, including the updates and maintenance of data-entry, ensuring accuracy and timely inputting and reporting.</li> <li>Document Management: Implement a document management system to support consistency across the department and ensure current and historic project, design and survey data is accessible.</li> <li>Reporting &amp; Audit Preparation: Support the preparation of key documents for audits and monthly reports.</li></ul>About You <ul> <li>Previous experience in working and supporting large teams in an administrative or coordination focussed role.</li> <li>Proven experience in undertaking agenda preparation, minute taking, report preparation and similar administrative tasks.</li> <li>Previous experience of document management </li> <li>Good skills in using MS office packages, specifically Powerpoint, Outlook and Excel.</li> <li>Excellent communication and internal customer service skills.</li></ul>Please note: Interviews will be held week commencing 29th September 2025. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK. We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. About Us We're ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we're working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. What do we offer? At ZSL, we are proud of our approach to employee benefits. Our benefits include: <ul> <li>Our vision and purpose - you'll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct </li> <li>Pension scheme - we offer a generous pension scheme with up to 12% contributory pension </li> <li>Flexible working - talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you </li> <li>Holidays - 25 days annual leave allowance, plus UK bank holidays </li> <li>Wellbeing - access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme </li> <li>Life assurance - eligible employees will be enrolled in ZSL's life assurance scheme from their first day </li> <li>Complimentary tickets - annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops </li> <li>Cycle2Work - our cycle to work scheme enables you to lease a bicycle </li> <li>Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work </li> <li>Family friendly policies - we offer enhanced maternity, paternity, and adoption packages </li></ul>NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. It's important to personalise your application to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

Estates Coordinator

A place to create moments that matter Salary: £40,497 per annum (including regional uplift and car allowance) Location: Camberley with travel around the patch to meet business and customer needs and 1 day a week in the Camberley Office Permanent, 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of £36,339 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive a regional allowance of £2,908 and an essential user car allowance starting from £1,250 per year, plus mileage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)-an extra day's leave to celebrate your birthday and the option to purchase more-access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future-with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Housing Partner (Housing Officer)

Annual salary: up to £28,917.00 Housing Support Officer Tannochside Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

The Vacancy House Manager - Retirement Living ¦ Stamford, Lincolnshire Location: Scudamore Place, Gloucester Hours: 25 hours per week (Monday to Friday, all year round) Salary: £17,908.61 (actual) plus bonus and excellent benefits We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Gloucester. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Accommodation Manager Location: Sandy Balls Holiday Village, Fording bridge SP6 2JZ Salary: £36,500 per annum Hours: Permanent 40 hour contract What we need in a nutshell We have an exciting opportunity for an experienced Accommodation Manager to join us and be a part of the Away Resorts family at Sandy Balls Holiday Village. We need a strong leader for our accommodation cleaning team. Someone who will ensure that our accommodation sparkles and our cleaners are motivated. Who are we? We're a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. At Sandy Balls, guests step away from the ordinary and into the extraordinary, where the natural beauty of the New Forest is the amazing backdrop to our famous brand of holiday fun. Set in the heart of the beautiful New Forest just 5 minutes from Fordingbridge and 6 Miles from Ringwood this premium Holiday Park location is a true gem. Sandy Balls is a very diverse day to day operation with everything from swimming pools, play areas, retail outlets, entertainment venues, sports &amp; leisure facilities &amp; loads of indoor and outdoor activities. If the Heartwood and the Zen does not excite you (which it will) then the Knightswood certainly will. Want to find out more about our holidays? Check out our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What we can offer you <ul><li>Pension scheme - Plan for your future.</li><li>Up to 50% Discounts on Away Resorts holidays - because you deserve amazing getaways too.</li><li>20% On-park discounts - Enjoy the best of what we offer.</li><li>Team Incentives - Your hard work won't go unnoticed.</li><li>Holiday Hero Menu - Enjoy delicious meals with discounted food options on-park.</li><li>Life Insurance - For peace of mind.</li><li>Enhanced Maternity/Paternity Pay - After two years with us, we've got you covered.</li><li>Holiday Buy Scheme - Flexibility to suit your lifestyle.</li><li>Help @ Hand Scheme - Wellbeing support when you need it.</li><li>Perk Box - Exclusive discounts and benefits.</li><li>Career Development - We believe in nurturing talent and promoting from within.</li></ul>What you'll be doing As a key member of our park management team, you will report to our Guest Experience Manager and you'll be directly responsible for managing a team of over 70 Accommodation Team Leaders and Cleaners. Supported by an Assistant Manager, who will all assist you with delivering our self-catered accommodation to the highest of standards; in conjunction and adherence to standard operational procedures to the satisfaction of all of our guests. This crucial role includes: <ul><li>Recruiting and managing the induction of members of the Accommodation team</li><li>Retaining and developing the Accommodation team</li><li>Creating and managing rotas and attendance</li><li>Allocating accommodation to the cleaning teams and holding regular briefings so everyone is clear on their expectations for the day. Monday are Friday being the key changeover days</li><li>Managing the checking and review of cleaning standards with team performance</li><li>Managing the ongoing training and development of the team and supervisory housekeepers. You will even have a bespoke person to ensure everyone is trained the same way.</li><li>Managing an effective audit trail so that underperformance against standards can be identified and actioned</li><li>Managing cleaning stocks to ensure all team have the correct resources to do their role</li><li>To comply with all H&amp;S requirements in line with Company policy</li><li>To ensure all fire fleet inventory is in good order and correct for each type of accommodation</li><li>To work aligned with the Parks Maintenance Manager to ensure everything is working correctly and any jobs are completed within a reasonable timeframe keeping the guest informed throughout</li><li>To ensure the teams personal appearance is in line with the company expectations... and lots of other stuff too!</li></ul>One more thing; holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you might have... <ul><li>Have management experience in a similar role either on Holiday Parks or a Hotel with the required transferable skills on a large scale</li><li>Have a Leadership style that is open, strong &amp; approachable</li><li>Be able to plan and organise the workload, training and management of a large team and be a good communicator who is able to establish good working relationships with all other Department heads and teams in all areas</li><li>Be comfortable working to tight deadlines as part of a very busy team</li><li>Real attention to detail with the highest of standards</li><li>Adaptable, conscientious and very organised</li><li>A sense of urgency</li><li>Hands on/Can do approach...always ready to "muck in"</li><li>Financial understanding of budgets and expenditure controls</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive, Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. In exchange for your loyalty and hard work we offer an excellent salary, high job satisfaction in an environment that is fast moving with a business that is continually developing and evolving. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive, not just for our product to be unique, but our people too. In short, we want you to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Accommodation Manager

Are you a proactive, experienced housing professional ready to make a difference to young people's lives? Join YMCA Doncaster as our Accommodation Manager and help to provide and improve services that young people can rely on. We are a youth-focused registered provider of social housing, currently providing 30 bedspaces with ambitions to create more. This role is focused on landlord services and compliance, particularly with regard to voids, rent / service charge collection, the pro-active resolution of behavioural / engagement issues and the processing of complaints. We currently provide youth support coaching via a separately managed programme; oversight of this does not currently form part of the Accommodation Manager role. As a part of our management team, you will be involved in dealing with staffing, client or other issues across the wider organisation as they arise, and you will be part of our On Call rota. You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people. You will have strong recent experience, an understanding of relevant regulatory issues and great organisational skills. Job Purpose To manage YMCA Doncaster's accommodation provision, being responsible for rent collection, void management, behaviour management, engagement in other YMCA Doncaster provision and the monitoring of performance across those areas, and to manage occasional funded projects as agreed. Main Responsibilities <ul><li>To be accountable for meeting or exceeding targets for rent collection, applications and void management.</li><li>To oversee the proactive management of behaviour, engagement and complaints.</li><li>To provide line management to the accommodation team including recruitment, induction and training.</li><li>To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions.</li><li>To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters.</li><li>To take responsibility for the operation, performance and monitoring of funded programmes as agreed (eg food cupboard stocks, move on grants, resident voice).</li><li>To maintain effective relationships with resident clients, ensuring the provision of a professional and customer-focused service.</li><li>To oversee YMCA Doncaster's client recording system for residents and other beneficiaries, including implementation, inductions and troubleshooting.</li><li>To submit CORE and other individual returns as necessary.</li><li>To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.</li><li>To provide regular and occasional reports as required, including for the monitoring of targets.</li><li>To cover accommodation, reception or other duties where necessary in times of absence or vacancies.</li><li>To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.</li><li>To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.</li><li>To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.</li><li>To represent senior staff and the Association positively in all relationships, both internal and external.</li><li>To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.</li><li>Other reasonable duties as required from time to time by the Line Manager.</li></ul>Person Specification <ul><li>Recent relevant experience in social housing including management of voids, rent / service charges collection, behavioural issues and complaints.</li><li>Educated to level three or higher, preferably with a Housing Management or similar qualification.</li><li>Experience of managing a complex and unpredictable workload effectively.</li><li>Experience of managing people including induction, regular supervision and performance management.</li><li>Experience of efficient task management, including giving clear instruction and taking remedial action where necessary.</li><li>Able to work within organisational procedures and clear structures.</li><li>Experience of monitoring performance and meeting targets.</li><li>Able to be assertive and persistent where necessary to get things done.</li><li>Understanding of the key regulatory and political issues for social housing in England.</li><li>Able to develop a strong understanding of YMCA Doncaster's services and users, and to adapt as changes take place.</li><li>Able to take a proactive and preventative approach to the work.</li><li>Strong organisational and administrative skills, including attention to detail when inputting data and creating reports.</li><li>Able to use Microsoft Word and Excel to a high standard, and able to implement or adapt to new technologies where efficiency can be improved.</li><li>Effective verbal and written communication skills, including the ability to communicate well with colleagues as well as with customers or clients with complex needs and / or challenging behaviours.</li><li>Capable of taking responsibility for unexpected situations and making significant decisions in accordance with policy.</li><li>Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.</li><li>Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.</li><li>Able to work varied and unsociable hours where needed.</li><li>Able to cover as part of the On Call rota and to attend site within two hours in the event of an emergency.</li></ul>

Detailed job description and main responsibilities See attached detailed job description and person specification: Staff benefits <ul><li>Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li><li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li><li>Excellent pension</li><li>Cycle to work scheme</li><li>Salary sacrifice car scheme</li><li>Wellbeing programme</li></ul>Blue Light Card Discounts Person specification Knowledge Essential criteria <ul><li>experience and understanding of mental health and/dual diagnoisis</li><li>experience of working in a community setting</li></ul>Desirable criteria <ul><li>experience of the homeless sector</li></ul>Experience Essential criteria <ul><li>qualification in relevant profession</li></ul>Desirable criteria <ul><li>post qualification experience working with complex mental health needs</li></ul>Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website <a href="http://www.nhsemployers.org" target="_blank">www.nhsemployers.org</a> The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH. Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you. Use of Artificial Intelligence (AI) when writing job applications A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges. We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further. Sponsorship We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here. If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK. The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here. Do you have experience outside the NHS? We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information. **Please note, this vacancy may be closed at any time if sufficient applications have been received** Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> job description and person specification (PDF, 273.3KB) </li> <li> Important Candidate information (PDF, 2.5MB) </li> </ul>

Homeless Mental Health Practitioner

Are you an experienced leader with a passion for making a positive impact in the social housing sector? Loreburn Housing Association is seeking a dynamic Head of Housing who is passionate about making a difference to join the association to provide strong leadership to a newly shaped housing team. Employment Type: Full time, permanent Location: Dumfries &amp; Galloway (regular travel required). Salary range: £50,798 - £62,049 + competitive benefits package + on call rota payments Hours: 35 hours each week, with general working pattern of Monday to Friday, 9am to 5pm. About the Role Working alongside a welcoming and supportive management team, you'll lead our mission to create and sustain GREAT places to live across southwest Scotland. As Head of Housing you will be responsible for delivering high quality, tenant focussed housing services. You will shape strategy, ensure compliance and drive continuous improvement and service improvement across tenancy and neighbourhood management, community development and tenant engagement. As a visible and collaborative leader, you will embody our GREAT values and inspire a culture of integrity, accountability and performance. You will build partnerships to enhance community impact while ensuring that your teams deliver services that truly place tenants first. Responsibilities <ul><li>Provide strategic and operational leadership across all housing services, ensuring compliance with the Scottish Social Housing Charter, regulatory standards and legislative requirements.</li><li>Champion a tenant-first culture, embedding co-production and tenant voice into service design, delivery, and scrutiny.</li><li>Lead the development and implementation of housing strategies, policies, and performance frameworks aligned to Loreburn's corporate priorities.</li><li>Oversee all aspects of housing service delivery, using data and insight to drive performance, mitigate risks, and achieve/exceed KPIs.</li><li>Take accountability for housing budgets, ensuring financial sustainability and value for money.</li><li>Drive service transformation and embed new systems and working practices that improve tenant experience.</li><li>Represent Loreburn externally, influencing policy and building strong partnerships that benefit tenants and communities.Key Requirements We are looking for an experienced and principled housing leader who brings:</li><li>Proven success in leading progressive housing teams, delivering service improvements and achieving performance targets. </li><li>Infrastructure to accommodate home working with access to broadband.</li><li>Participation in the on call rota </li><li>A track record of embedding tenant voice and co-production in service delivery.</li><li>Experience in budget management, risk management and performance monitoring.</li><li>Strong leadership skills, with the ability to inspire, collaborate and drive transformation.</li><li>Excellent judgement, professional integrity, and the ability to balance strategic priorities with operational delivery.</li><li>Proficiency in data analysis and ICT, with the ability to use information to make clear, evidence-based decisions.</li><li>Strong resilience and organisational skills.</li><li>Knowledge of relevant regulations and compliance standards.</li></ul>Benefits We know our people are key to our success. In return for your leadership and expertise, we offer: <ul><li>Competitive pay and rewards </li><li>Employer pension contributions of 8%, life cover of 3 x salary and options for salary sacrifice</li><li>40 days holiday which includes 12 fixed days including a Christmas closure</li><li>Westfield Health Plan - contributions towards a range of services including dental, optical, therapy treatment, counselling and wellbeing services</li><li>Employee discounts including cashback and high street retail and gym discounts</li><li>Enhanced family friendly policies</li><li>Flexible working and a Hub, Home and Roam working model. </li><li>Professional development </li><li>Strong values-based culture and a chance to make a real difference to tenants and communities across the region. </li></ul>If you'd like to discuss the opportunity confidentially and to find out more about the role please contact [email protected] How To Apply Apply by completing the online Recruitment Application Form which can be accessed here. Closing date for applications: Interview date: We're committed to making our recruitment practices as accessible as possible for everyone, this includes making any necessary adjustments. If you need us to do anything differently as part of the recruitment process, please let us know.

Head of Housing

Team Manager - Housing Support Department: Housing Support Employment Type: Permanent Location: East Sussex - Hailsham Compensation: GBP 33,951 / year Description Location: Office base in Hailsham. Team delivery covering Eastbourne, Lewes and Wealden areas. Salary: GBP 33,951 per year Plus GBP 1,000 annual essential car user allowance Hours: 37 per week Are you someone who leads with empathy, brings structure to complexity, and is passionate about helping people feel safe and secure in their homes? Southdown is one of the leading providers of housing, care, and support services in Sussex. Our Housing Support Services help people who are at risk of homelessness, living in temporary accommodation, or facing challenges such as poverty, mental health issues, or domestic abuse. We work in partnership with local authorities to offer person-centred support that helps people find stability and move forward. As a Team Manager, you'll lead our frontline housing support staff, helping create a consistent, compassionate and effective service. You'll provide guidance, oversight and encouragement to staff while building strong relationships with commissioners and community partners. Your leadership will create the conditions where people doing challenging work feel supported, heard and able to deliver real impact. The Assertive Outreach &amp; Move On ServiceThe Assertive Outreach &amp; Move On Service provides direct support to people across East Sussex who are rough sleeping or living in temporary accommodation following a period of homelessness. Working alongside a multi-disciplinary team, including health services, substance dependency services and housing authorities we provide a wraparound package of support, using a trauma-informed approach, aimed at supporting people away from homelessness and into settled accommodation. We welcome applications from people with experience in roles such as Housing Team Leader, Homelessness Services Manager, Supported Housing Coordinator, or anyone with the right values, leadership experience and transferable skills. If you bring a supportive leadership style and commitment to housing security, we will provide the training to help you succeed in the role. Perks and benefits: <ul><li>Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.</li><li>Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.</li><li>Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.</li><li> Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. </li><li>Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.</li><li>25 days paid holiday plus bank holidays.</li></ul>Knowledge, Skills and Experience What you'll need for the role: <ul><li>Experience managing or supervising a frontline support team</li><li>A values-led approach to leadership, staff wellbeing and service quality</li><li>Strong organisational and communication skills</li><li>Confidence working with external partners, stakeholders and commissioners</li><li>A commitment to inclusive, trauma-informed practice</li><li>A full UK driving licence and access to a car (with business insurance)</li><li>An enhanced DBS check (paid for by Southdown)</li></ul>What would be nice: <ul><li>Knowledge of housing, homelessness prevention or tenancy sustainment</li><li>Experience managing risk, safeguarding or crisis situations</li><li>Familiarity with contract delivery or working to KPIs</li></ul>Training:Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply:Please click on the 'Apply Now' button and fill out our simple one-page application form. Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified. We encourage you to submit your application as soon as possible to avoid disappointment.

Team Manager - Housing Support

The Vacancy FULL TIME - 37hrs Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work. Job overview The post holder will be a key member of the Integrated Neighbourhood teams, in which you will case manage complex patient who are homeless or at risk of becoming homeless. They will be responsible for the smooth operation of co-ordinating complex multi-disciplinary team meetings and working as an autonomous practitioner within their specialty area. The post holder will be the link between primary care and key core provider services within the locality. You will be working with General Practitioners, Practice staff, Community services from ELHT, Advanced Nurse Practitioner(s) (where in post), specialist services and partner professionals and agencies from within and beyond the INT to build high impact partnerships and drive transformation. You will be developing and promote a case management approach to care and promoting the benefits of coordinated, holistic care for patients and facilitating this process through the facilitation, organisation and planning of multi-disciplinary team meetings. You will need to be appropriately trained to understand holistic care planning and deliver quality patient centred service. Main duties of the job The post holder provides a case management approach for patient with complex need in the community who are experiencing homelessness or at risk of becoming homeless. This post holder will work with the Integrated Neighbourhood team. The post holder will work in the community, assessing patients in the own environments, to provide the best possible patient outcomes. They will ensure collaborative working across divisions, with General Practitioners, partner professionals and agencies to secure care in the community sooner with positive outcomes for patients with complex needs. The post holder will provide the leadership, direction, for effective and efficient service delivery and will support the manger in the delivery of strategic and organisational initiatives and priorities, and reducing avoidable bed days/admissions, whilst maintaining high standards of clinical practice and professional conduct. Car driver with access to a vehicle is essential Please refer to job description for full details. Working for our organisation Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen. The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements. Detailed job description and main responsibilities <ol><li>Work within the model of the INT, providing leadership and support on the matters relating to admission avoidance and the transfer of care.</li></ol> <ol><li>Work closely with all services. Integrating working practices to streamline processes, share knowledge; and benefit patient experience and outcomes.</li></ol> <ol><li>Contribute to the development and provision of a responsive and proactive neighbourhood locality based approach to the prevention of avoidable hospital admissions. To identify and mobilise interventions to reduce risk and maintain patients in the community and supporting them find appropriate accommodation working alongside our housing colleagues and partner services.</li></ol> <ol><li>Act as a resource and first point of contact for clinicians. To help improve communication and consistency of care for patients receiving a number of different services and or requiring additional support to minimise risk of admission as identified by risk profiling, case finding and local intelligence.</li></ol> <ol><li>Ensure the coordination, planning and delivery of regular multi disciplinary team meetings happens.</li></ol> <ol><li>Chair complex multidisciplinary meetings, ensuring all documentation is recorded regarding outcomes, facilitate the process of agreeing a case manager and case management approach.</li></ol> <ol><li>Support case managers in setting up of meetings and liaising with appropriate services and the patient and carers where relevant.</li><li>To utilise clinical expertise to facilitate care closer to home and promoting a holistic, multi agency response to case management to meet the patients needs. 9.Engage proactively with key stakeholders (for example General Practitioners, Advanced Practitioners, the Integrated Neighbourhood Teams, specialist services, Social Services, independent/ private sector providers and ICAT/ IHSS) to identify patients who require supportive intervention and case management to prevent avoidable hospital admission and enable safe quality of acre to those individuals. <ol><li>To follow the progress of those patients identified on case management registers from the localities who are admitted to acute care and support an early transfer to community once the patient's condition has stabilised, liaising with hospital staff and members of the integrated team and key partners to reduce the risks associated with transfer of care.</li></ol> <ol><li>To assess, receive and review data regarding patients who regularly attend/ are admitted to acute care, liaising with patients; and relatives/ carers as appropriate; the integrated neighbourhood team and key stakeholders to develop a holistic case management approach to support individuals to remain independent and prevent avoidable readmission.</li></ol> <ol><li>To be involved with and support the development and on going maintenance of data management systems.</li></ol> <ol><li>Contribute to the development and implementation of systems and processes that ensure the needs of disadvantaged groups are identified and progressed.</li></ol> <ol><li>Contribute to training and/or development activities within and beyond the Division to raise awareness of community provision, capacity and capability.</li></ol> <ol><li>Actively promote a focus on self-care/management to reduce reliance on services and increase levels of independence within the patient population.</li></ol> <ol><li>Work in collaboration with the integrated neighbourhood team to provide information, prepare patients and their families/ carers for changes in the patients' condition and actively encourage and support decision making and choice for end of life care including the use of fast track and CHC processes.</li></ol> <ol><li>Prioritise and manage own workload to ensure responsive care/interventions by staff with the level of skill and competence to meet patient need and provide advice and support to team members regarding the care/ management plan.</li></ol> <ol><li>Responsibility for the post holder to ensure the smooth running of the MDT meetings occurs and meets planned objectives.</li></ol> <ol><li>Ensure own leadership style facilitates effective communication, collaboration and motivation of staff and partners to promote an integrated and holistic approach to the management of future care for patients and carers.</li></ol></li></ol> Person specification Person Spec Essential criteria <ul><li>RGN/ RMN/ HCPC registered therapist/ social worker</li><li>Evidence of recent professional development</li><li>Post registration experience</li><li>Understanding of a case management approach</li><li>Ability to demonstrate evidence of working holistically to deliver person centred care</li><li>Understanding of self management and self care principles</li><li>Community care legislation. Health and Social Care policy including Mental Capacity. Current developments in Integrated Neighborhood team (e.g. NHS 10 year plan)</li><li>Up to date clinical knowledge. Including evidence based practice for long term conditions management.</li></ul>Desirable criteria <ul><li>Leadership qualifications</li><li>Management Qualifications</li><li>recent community experience or rehabilitation experience.</li><li>Experience of being a case manager</li><li>Knowledge of health promotion/education/hospital avoidance.</li><li>Non-medical prescribing and/or clinical examination and/or clinical diagnostic CPD module</li></ul>Dear Potential Applicant, It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust <ul><li>Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.</li><li>This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.</li><li>Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.</li><li>Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.</li></ul>Disclosure and Barring Scheme (DBS) If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38. This cost is not applicable for a Volunteer post The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit. Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email <a href="mailto:admin.recruitment@elht.nhs.uk" target="_blank">admin.recruitment@elht.nhs.uk</a> or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> JD and Person Spec (PDF, 328.4KB) </li> <li> Privacy Notice (PDF, 305.1KB) </li> <li> Benefits of working at ELHT (PDF, 1.2MB) </li> <li> Additional Candidate information 2024 (PDF, 408.6KB) </li> </ul>

Homeless Outreach Case Manager

Housing Management Coordinator Norwich Permanent, part-time (15 hpw) Salary £25,838 - £26,645 per annum,pro rata plus great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator Our customer group includes ex-offenders, substance users and other vulnerabilities. <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review</li></ul>Our team You'll join James and our Ripley Project team, we're super passionate about what we do! We're really proud of the diversity in our team and the great mix of work experience we all have. Everyone is unique and brings their own skills and identity to the role. We're a supportive bunch and like to have regular team building &amp; social activities such as mini golf, escape rooms or just going out for lunch. Job details <ul><li>The working pattern is flexible and can be discussed at interview. Once working hours are agreed, this would then be set.</li><li>Based at our service in Norwich you'll spend your time between Rosary Road, Aspland Road &amp; Barnard's Yard.</li><li>The majority of the role will be to oversee the smooth running of our move on properties at Aspland Road &amp; Barnard's Yard in Norwich.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>There are two 15-hour roles available, therefore you will be sharing responsibility of these properties, with continued support from the Senior Client Service Manager &amp; Support Coordinators at Rosary Road.</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li><li>Learn more about our benefits on our website.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

We have exciting opportunities for a Support Worker (Older People) to join our team at Whitelaw Court, Dunfermline, Fife KY11 4SJ. In return for your enthusiasm and commitment as a Supported Housing Worker we will offer you: - <ul> <li>Mixture of shifts on a 4-weekly rota</li> <li>Competitive hourly rate of £13.00 per hour</li> <li>Generous Holiday Entitlement</li> <li>Paid PVG check &amp; Professional Membership including SSSC</li> <li>Access to paid training and a vocational qualification</li> </ul>What we're looking for in our Support Workers: You'll be working with our tenants to make sure they receive the support identified in their personal plan ensuring they continue to enjoy as much independence as possible. You will assist with meal delivery and provide support in the dining room, there may also be very occasional kitchen duties. It'll be rewarding looking after those who rely on the support and dedication you'll bring to this important role. Support Worker Skills and Experience: Ideally, you will have an appropriate qualification in Health &amp; Social Care and previous experience of working with older people or other vulnerable members of a community, so you will understand their needs and know how to meet these. If you are successful in joining our team we can provide you with fantastic opportunities to develop your experience or enhance your career in social care and assist with your ongoing continued personal development. To Apply: Please complete and submit our online application form no later than 12 noon on Monday 8th September 2025. For an informal chat about this opportunity please contact Carolyn Fisher, Care &amp; Support Partner, on 0131 444 4930 or email at <a href="mailto:carolynf@trustha.org.uk" target="_blank">carolynf@trustha.org.uk</a>, or Lynne Winski, Supported Housing Co-ordinator, on 01383 739486 or email at <a href="mailto:lynnew@trustha.org.uk" target="_blank">lynnew@trustha.org.uk</a>. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Click here for Job Description

ID3763-BW0056 - Bank Supported Housing Worker (Support Worker) - Dunfermline (WC)

The Vacancy Full Time, Permanent Closing Date: 9th September Interview Date: 16th September Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for a Sustainability Manager to join us! You'll lead on the delivery of One Manchester's carbon reduction retrofit projects, Heat Networks and Utilities, to support the Head of Assets and Sustainability in ensuring One Manchester meets the city's targets for carbon reduction whilst delivering One Manchester's sustainability strategy. Key Responsibilities: <ul> <li>Lead on the delivery of retrofit projects across One Manchester Stock aimed at improving the energy efficiency of our customers homes and ensuring our properties achieve government energy efficiency targets and carbon reduction targets.</li></ul><ul> <li>Oversee the performance, maintenance, and optimisation of heat networks and utility systems, ensuring technical compliance, operational efficiency, and integration with sustainability initiatives.</li></ul><ul> <li>Provide advice and innovative solutions to improve and maintain the stocks' sustainability and energy efficiency.</li></ul><ul> <li>Ensure that customer voice is embedded into future sustainability projects and that high levels of customer satisfaction are achieved. Utilise customer feedback as a tool for continuous improvement.</li></ul><ul> <li>Work across OM business team to deliver asset and energy advice.</li></ul><ul> <li>Undertake surveys as required, making recommendations for retrofit activity to help improve the energy efficiency of homes.</li></ul>What we're looking for: <ul> <li>Experience of leading a team to deliver retrofit works in a social housing setting.</li></ul><ul> <li>Holds the IOSH Managing Safely Certificate (or equivalent), or will work towards.</li></ul><ul> <li>A good understanding of complex contractual issues as they relate to repairs and maintenance operations.</li></ul><ul> <li>An excellent working knowledge of contract management, complex project delivery and wider programme management.</li></ul><ul> <li>A proven manager with both strategic and operational experience including people, contractors and projects.</li></ul><ul> <li>Strong communication skills, and a proven track record of successful partnership working with both internal and external stakeholders.</li></ul><ul> <li>Strong IT literacy, particularly experienced in using Microsoft Office packages</li></ul><ul> <li>Full driving license.</li></ul>Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Sustainability Manager (Social Housing Retrofit)

Senior Independent Living Carer - Grade 7 (£38,256 - £39,276) Senior Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 7 Full Time (36 hours per week) Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office based administration to support the evidence based model of working. The Location We are looking for multiple Senior Independent Living Carers to be based at different locations: 1. Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x 2 posts) 2. Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x2 posts) 3. Frylands Court - 24 Hutchingsons Road, New Addington. CR0 0BD (x1 post) 4. Southsea Court - 1-41 Eastney Road, Croydon. CR0 3TB (x1 post) 5. Toldene Court - 106 Tollers Lane, Coulsdon. CR5 1BD (x2 posts) 6. Truscott House - 14 Stanley Grove, Croydon. CR0 3QU (x1 post) It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; Ø Good working knowledge of a CQC registered service Ø Knowledge and understanding of legislation and regulations relevant to this role. Ø Ability to prioritise own workload in a fast-paced environment, with multiple deadlines. Ø Experience of team leadership Ø Excellent communication skills Ø Good command of Microsoft Office Tools and online resources Ø Must hold a L3 In Adult Social Care. Please see Role Profile for further information **IMPORTANT - Please include your preferred location as part of the supporting statement** To view the Senior Independent Living Carer role profile click here Closing date: Sunday 7 September 2025 @ 11.59pm Equal opportunities Croydon Council is an inclusive employer and welcomes applications from all sections of the community. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to an Enhanced DBS check.

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