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About The Service Cardiff Council are looking to recruit an experienced and permanent Independent Reviewing Officer/Child Protection Conference Chair to join our growing services for children, young people and young adults. This is a part time position of 18.5 hours You will be joining a well-established and dynamic team to continue the good work in the Independent Reviewing Service. You will have relevant experience of working with and understanding to roles of an Independent Reviewing Officer and Child Protection Conference chair. You should also be able to demonstrate skills in chairing and reviewing care plans. Cardiff is committed to working in a strength based and trauma informed approach. Knowledge of this will be key to the role, however training will be provided. An exciting opportunity has become available for a passionate and creative individual to join our new Reviewing Hub. The Reviewing Hub brings together our well-established Safeguarding and Reviewing Service, as well as other important reviewing services. Key functions of the Hub include the Independent Reviewing Service, Child Protection Conferences, Care and Support Plan Reviews as well as other important Safeguarding functions. About the job The Independent Reviewing Officer and Child Protection Conference chair is a dual role, where you will be responsible for reviewing the Care and Support Plans of Children Looked After, as well chairing Child Protection Conferences. There are opportunities to work flexibly in line with Cardiff's flexible working policy. The Care Planning Placement and Case Review (Wales) Regulations (2015) requires an IRO to chair reviews of children who are in an adoptive placement prior to an adoption order being granted; Looked after subject to a statutory order or accommodated with the agreement of parent and Young people in Young Offender Institutions subject to a Care Order or on remand as required under Legal Aid Sentencing and Punishment of Offender's Act 2012 (LASPO 2012). An understanding of the AFA Cymru 'Practice Standards and Good Practice Guide' and the Wales Safeguarding Procedures further outline the IRO and role of the Child Protection Conference Chair. What We Are Looking For From You The main duties of the post holder will be to ensure you are focussed on needs of children and ensuring they are addressed, Minimising drift and checking the consistency of care planning and decision-making. You should be a registered experienced Social Worker, have experience of working with Looked After Children as well as the ability to work under pressure and to strict deadlines and timescales. Good communication and organisational skills are vital for this role. For an informal discussion about the role please contact Sara Jones or Treena Morris on telephone number 029 22330900. Additional information This post has a requirement for registration with Social Care Wales. This post is subject to Disclosure and Barring Service Enhanced checks. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This post is part time and will work 18.5 hours per week, 52 weeks per year. The salary shown however relates to 37 hours per week and will therefore be pro-rata'd accordingly. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description and Person Specification </li> </ul>

Independent Reviewing Officer

Job Introduction We're offering an interesting and rewarding role for a Resident Engagement Officer in our Neighbourhoods Team. You'll be responsible for working with our tenants, empowering them to have a voice in how we develop and manage our housing service and properties. We want to exceed people's expectations about what it means to engage with us as their landlord. You'll communicate with tenants, set up new tenant groups, and develop and implement new initiatives to engage local people. You'll provide advice and guidance to Resident Associations and support the development of new associations across the city. Some of this work will be done in the evening or at weekends, as we like to hold events for tenants at times that suit them best. Ideally, you'll have some experience working with residents or similar groups and you'll understand the requirements and challenges of the Government's Social Housing White Paper. In return, you'll join a supportive and professional team, as well as an employer with excellent training and personal development opportunities and a range of other benefits including an enhanced pension. A DBS check is required for this role. This is a site-based role. Interviews will be held on 23 and 30 May 2025. Main Responsibility <ul><li>Empower and encourage tenants so that they have the information and skills to actively participate, including the delivery and/or sourcing of training and other capacity building initiatives.</li><li>Able to use resources efficiently and effectively in line with Council guidelines, whilst monitoring and measuring the success of involvement activities. The role will ensure MKCC meets the required consumer standards and future consumer measurables of our performance across all aspects of work.</li><li>Working collaboratively across teams to support the development and implementation of surveys and consultations, encouraging tenant participation.</li><li>Identify, develop and implement new and innovative approaches to resident involvement to encourage the involvement of residents from diverse and wide-ranging backgrounds particularly those who are harder to reach.</li><li>Support residents' associations across Milton Keynes, offering advice and guidance, including attendance at their meetings.</li><li>Processing Health checks and funding, maintaining clear and comprehensive records.</li><li>Have a genuine commitment to customer care, be self-motivated and well organised, able to work on your own initiative and as part of a team, with the ability to work flexibly and outside of normal office hours as required.</li></ul>The Ideal Candidate <ul><li>A working and practised knowledge of the Tenant Involvement and Empowerment standard, a good understanding of the Government's Social Housing White Paper, and the consumer standards. </li><li>A CiH level 3 qualification or equivalent or be willing to work towards one.</li><li>Demonstrable experience of working in a tenant focused or community development role either within a Local Authority, Registered Provider of Social Housing (Housing Association) or another tenant focused environment.</li><li>Demonstrating an empathic and considered approach regarding resident involvement from a wide spectrum of people, with ability to adapt communication style to suit different situations. </li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, using this knowledge to interact with residents and communities and ultimately drive-up Resident Involvement. </li><li>The role requires extensive travel around the area of Milton Keynes and own means of transports is essential. A full UK driving licence, evidence of the driving licence and vehicle insurance with business insurance will be required from the candidate should they be offered this position. Without this documentation the candidate will not be appointable.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Resident Engagement Officer

Bank Intensive Housing Management Workers Salary: £12.53 - £15.17 per hour Contract type: 0 hours contract Location: Onsite at Collins Street, Oxford Role Overview This is an exciting opportunity to join our Care and Support Team within asupported housing setting. You'll be working alongside other Intensive HousingManagement Workers to manage the health and safety of the building and tosafeguard the clients who live here by answering clients enquiries and providingreactive support to those that are in crisis in the absence of the main supportteam. Key Responsibilities - Ensure that Health &amp; Safety checks are carried out by the team inaccordance with A2Dominion's policies and procedures and that voids are kept toa minimum. - Ensure safeguarding policies are followed - Reception duties including answering the telephone, coordinating transportwhen necessary, updating the appointment book and signing in and out visitorsand keys - Process voids and report/follow up repairs - Engage with external partners to ensure the best outcome for our residents - Ensure reporting documents are being completed - Work closely with the support team and housing officer to address anybreaches of a client's license with the aim of preventing client evictions andfocusing on tenancy sustainment - Report to the Senior Intensive Housing Management Worker (IHMW) to highlightany concerns regarding the running of the building that compromises the safetyof the building, staff and the residents that live within it - Providing emotional support in a sensitive and empathetic manner, offeringguidance in accordance with procedures and the boundaries of the job role More about you You won'tnecessarily have experience in this sector, as we recognise that transferableskills and experience are just as valuable. We are specifically looking for candidates with the right skills and attitudes,who will demonstrate and promote our values of caring by nature, working bettertogether and thinking for tomorrow. - Basic MS Office skills and willingness to learn new systems - Strong organisational and multi-tasking skills with the ability to prioritisetasks effectively - Excellent communication and interpersonal skills with the ability to remaincalm under pressure - Ability to work independently and as part of a team, showing initiative andproblem solving capabilities - Experience in Homelessness and/or substance misuse and/or mental health ispreferred but not necessary - Able to remain calm and professional in challenging situations to reduceconflict About A2Dominion We are a UKhousing association committed to a new vision - providing homes people love tolive in. With over 38,000 homes in management across London and southern England, weprovide a wide range of homes for social, affordable, and private rent,specialist services, as well ashomesfor sale and shared ownership. Our 70,000+ customers come from a diverse range of backgrounds with varyinglevels of income. We're here to provide them all with homes that are safe, highquality and sustainable. And with social housing roots going back eight decades, we continue to ensurethat every penny of profit is reinvested into our charitable social purpose -delivering more homes and better services for customers. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer awide range of staff benefits. For this role, these include: - Equivalentof 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 yearsof service - Up to 8% contributory pension - Investment in your learning and development In addition,all permanent and fixed-term employees receive a generous annual allowance ofup to £300 to use towards health and lifestyle benefits for both you and yourfamily. We alsooperate a Cycle to Work Scheme whereby employees have access to cyclingequipment throughout the year and can pay via monthly salary deductions. If you require a reasonable adjustment during the recruitment process, pleasecontact our Resourcing Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion Group is a Disability Confident Employer which means that we arecommitted to employing disabled people and will: actively look to attract andrecruit disabled people, provide a fully inclusive and accessible recruitmentprocess, offer an interview to disabled applicants who meet the minimumcriteria for the job, be flexible with assessing people so disabled applicantshave the best opportunity to demonstrate that they can do the job, makereasonable adjustments as required. At A2Dominion Group, we recognise the positive value of diversity, promoteequality and inclusivity in our hiring processes. We always aim to recruit theperson who is most suited to the job and welcome applications from people ofall backgrounds - men and women, people of all ages, sexual orientations,nationalities, religions, and beliefs. Meeting the role requirements We recognisethat some females will only apply for a role if they meet 100% of rolerequirements. If this sounds like you, we'd still encourage you to applyand also to arrange a call with one of our Resourcing Team to discuss yourapplication further at <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone iswelcome at A2Dominion Group. We know that equality, diversity, and inclusivitymake us better. We embrace the unique contributions of our people and seek tocreate a workplace where everyone feels like they belong. Find out why ourpeople love working with us. Join us at A2Dominion, where your expertise will be integral to our recoveryjourney, creating lasting positive changes in the lives of our customers. Ifyou possess the right motivation and drive to contribute to our recovery andchange initiatives, we invite you to apply and be a crucial part of our team.

Bank Intensive Housing Management Worker

Job Description Contract Type: Permanent Working Hours: 37 hours per week Worker Type: Hybrid Worker Salary: Starting Salary is £44,711 (Level one) rising to £47,754 (Level four) per annum (pro-rata for part-time) Location: Loxley House, Station Street, Nottingham, NG2 3NG We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role The postholder will assist the Homelessness Strategy Manager to devise, mobilise and lead high level projects which will prevent and relieve homelessness for the citizens of Nottingham. This will involve internal and external partnership orchestration, cross-sector stakeholder coordination, service design, strategic commissioning and the management of contracts and grant agreements. About You The ideal candidate will have: <ul> <li>Thorough knowledge of homelessness legislation, local and national policy drivers and current issues relating to homelessness prevention and rough sleeping</li> <li>Experience of working with a range of stakeholders and partners on housing related projects to achieve shared outcomes and meet local needs within budgetary agreements.</li> <li>Experience of performance management , able to set goals and targets and take appropriate mitigating action when necessary</li> <li>Excellent standard of literacy and communication skills. Able to produce clear and accurately written documentation for a range of audiences, reflective of service users, providers, policy makers, senior managers and politicians.</li> <li>Experience of presenting business cases and project updates to a variety of Boards and understanding the level of detail required for each</li></ul>You can find the job description for this post here At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries please contact Rachael Harding, Homelessness Strategy Manager by email at <a href="mailto:rachael.harding@nottinghamcity.gov.uk" target="_blank">rachael.harding@nottinghamcity.gov.uk</a> Closing Date: 16th May 2025 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: Monday 2nd June or Tuesday 3rd June 2025 If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Senior Homelessness Policy Officer

Vacancy Name Recovery Coordinator Vacancy No VN5093 Employment Type Permanent Hours Per Week 18.75 Work Pattern Monday to Friday Location Carlisle &amp; Penrith Location Region Cumbria Location City Carlisle Location Postal Code Interview Date 21 May 2025 Job Details Recovery Coordinator Location: Carlisle Contract: Permanent Are you ready for a fulling role where you can truly make a difference in the lives of others? An exciting opportunity has arisen for the position of Recovery Coordinator based within our North Cumbria RSC (Recovery Steps Cumbria) Team. About the role As a Recovery Coordinator, you'll play a crucial role in guiding individuals toward recovery, offering tailored support, and coordinating services for their well-being. If you're passionate about making a difference in people's lives, join us in this impactful position. You will be working as part of our North Cumbria RSC Team. The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. For an informal discussion regarding the post please contact Lead Practitioner Bethany Thompson via email: <a href="mailto:Bethany.thompson1@recoverystepscumbria.org.uk" target="_blank">Bethany.thompson1@recoverystepscumbria.org.uk</a> or via telephone on: 01900 512300. As a Recovery Coordinator, you will be responsible for: <ul><li>Manage a caseload, devising, implementing, and reviewing on-going recovery and treatment plans</li><li>Facilitate Substance Misuse support groups</li><li>Facilitate and promote individuals' progression from engagement, through structured treatment, to self-sustained recovery</li><li>Reduce substance related harm to individuals and the wider community</li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals</li></ul>Please note this position is part time (18.75 hours) About you To succeed as a Recovery Coordinator,you will ideally have a passion for making a difference and fair chances for all should be at the core of everything you do. You will have an NVQ Level 3 in Health &amp; Social Care (or above or equivalent) or willing to work towards this in post. You will have a fantastic understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 and group therapeutic interventions. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,020-£30,790 (pro-rata) DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 11 May 2025

Recovery Coordinator

The Home Ownership &amp; Revenues Unit (HORU) are looking to recruit a HORU officer to help deliver a quality customer-focussed service to customers and service partners, in respect of: <ul> <li>Right to Buy - Coordinating the sale of Council properties under the Right to Buy scheme in accordance with Statutory legislation.</li> <li>District Heating - Monitoring and managing customer heating accounts of approximately 6000 properties. Which involves billing, monitoring payments / usage, producing statements and dealing with general enquiries</li> <li>Business Management / Revenues &amp; Collection - Providing a suite of business management services to all housing related teams within the place portfolio. This includes co-ordinating the billing and collection of sundry debts in relation to rechargeable repairs, RTB charges and other housing charges. This involves monitoring and liaising with the Central Debt recovery Team and legal services with regards to the recovery of income.</li> </ul>The successful applicant must have good communication skills and be able to communicate effectively with customers / debtors and service using written, face to face and telephone methods. You will need to demonstrate a good knowledge and experience of using Excel, both using existing spreadsheets and creating new ones to interrogate large amounts of data. Please note this post is currently under review and the Job description and grade could be subject to change We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. All successful candidates will be required to complete a Basic DBS check. If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page

Home Ownership Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Lewisham Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Allowance: £4,133.14 Inner London Weighting pro rata Contract Type: Fixed Term until 31st March 2026 Responsibilities About the role: <ul><li>Establish effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies</li><li>Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid </li></ul><ul><li>Coordinate the transfer of any accommodated out of area individual</li><li>Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting rough sleepers</li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing</li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend Scheme </li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Natalie Campbell | <a href="mailto:natalie.campbell@cgl.org.uk" target="_blank">natalie.campbell@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Homeless Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Due to the various working locations involved a valid full UK Driving License and access to a vehicle is desirable. Where: Wirral Full Time Hours: 37.5 hours per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience (pro rata for part time hours) Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills.</li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Mark Ashworth | <a href="mailto:Mark.Ashworth@cgl.org.uk" target="_blank">Mark.Ashworth@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: This role is based at HMP The Portland, but some work will be required at HMP The Verne Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Haydn Evans | <a href="mailto:haydn.evans@cgl.org.uk" target="_blank">haydn.evans@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Housing Support Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Travelling around Northamptonshire is a large part of this role to so having a full UK driving licence is desirable as you will be expected to be flexible in meeting with our services users in mutual spaces where they may feel more comfortable. Where: Northamptonshire, County wide Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting individuals at risk of losing tenancies.</li><li>Work closely with the local authority, Health &amp; Social care sector, partners and any provision linked to preventing Homelessness and improve joint working</li><li>Provide wrap around support in emergency/temporary/supported accommodations across Northamptonshire</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising with each years' service "Capped at 30 days" allocated pro rata </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, free eye test vouchers etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer-a-Friend Scheme </li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Ranjit Kaur | <a href="mailto:Ranjit.Kaur@cgl.org.uk" target="_blank">Ranjit.Kaur@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator - Housing Support

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Exciting Opportunity: Recovery Coordinator Are you experienced, skilled, and passionate about making a meaningful difference? We are recruiting for a Family Safeguarding Recovery Coordinator to join our Peterborough service to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. Where: Peterborough Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Contract Type: Fixed term until 31st March 2026 Responsibilities About the role: <ul><li>To deliver outreach services to families promoting access for service users and concerned others </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>To adhere to CGL policies and processes in delivery of services - particularly lone working and health and safety related to working with complex service users.</li><li>To undertake focused work with families of interest. </li><li>To provide rapid and flexible interventions where required to meet the needs of the service users.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of delivering community-based outreach services in a substance misuse setting.</li><li>Experience of safeguarding and working in the substance misuse field.</li><li>Knowledge of the issue facing families where substance misuse is present.</li><li>Good knowledge of local community based support practices.</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a friend scheme and receive vouchers if candidate is successful. </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Naomi Clark | <a href="mailto:Naomi.Clark@cgl.org.uk" target="_blank">Naomi.Clark@cgl.org.uk</a> | 07833320511 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £31,586 - £35,235 per annum. 37 hours per week Temporary until 31st March 2026 We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: You'll play an important part in supporting the prevention of homelessness across the borough. You will hold a caseload, working closely with your customers to prevent or relieve the challenges they face, working with a range of customers. You'll build up an effective rapport with customers, taking an asset-based approach to identifying the root cause of homelessness, and ensuring a holistic approach to meeting any support needs to help customers sustain future accommodation. You will provide practical and emotional support to people who are facing homelessness, applying the legislation with a significant focus around prevention. You will help your customers recognise and address any support needs, and assist them to achieve long term, sustainable housing. You will collaborate with a range of partner agencies to build solid relationships leading to excellent outcomes for your clients. You will take a proactive approach to promoting awareness of homelessness and identifying any new opportunities amongst wider services to prevent homelessness. About you: Passionate about tackling homelessness, you will use your excellent communication skills to build and develop great relationships across a variety of stakeholders. You will be a highly motivated, caring individual with an ability to inspire others. You will have knowledge of the Homeless Reduction Act, and also Wigan Council's commitment to improving outcomes for our residents. You will be proactive in your approach, exploring opportunities, and identifying challenges, linking in with other Local Authorities to develop best practice. You will demonstrate positivity and commitment, when faced with complex and challenging circumstances with a clear focus on achieving the best outcomes possible for your client group. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Homeless Solutions Team focus on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact Joanne Hurst on 01942 487732 or <a href="mailto:Joanne.Hurst@wigan.gov.uk" target="_blank">Joanne.Hurst@wigan.gov.uk</a> Interview dates: Priority Candidates: 4/6/25 All other Candidates: 6/6/25 To view the details relating to this position, please click the links below:

Homelessness Solutions Officer

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Chester &amp; Cheshire West region. What will my working week look like? Living locally in or around Chester and Cheshire West you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer here at YHG, you will have... <ul><li>Knowledge of the legal and regulatory framework of social housing and property / tenancy management</li><li>Good knowledge of best practice in safeguarding adults and safeguarding children</li><li>A good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally, you will... <ul><li>Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives.</li><li>Be a real team player, working closely with colleagues within your own team and cross department decisions.</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. That all sounds great, what's in it for me? In return we offer £28,000 - £30,395 per annum for a 35-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29K properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. Additions As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents. Closing Date: 9th May 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1 Your Housing Group

Tenancy Management Officer

Job Description Would you like to join our support team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday 9:00am - 3:00pm and will be working across our sites in Sheffield. You will need to hold a full UK Driving Licence and have access to your own vehicle. Key Responsibilities: <ul> <li>Accessible service: You will assist customers in accessing housing benefit assistance or financial advice to pay rent/service charges.</li> <li>Promoting independence: You willcomplete referrals for assistive technology, aids and adaptations which will help to maintain customer independence.</li> <li>Health &amp; Safety compliance: You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.</li> <li>Stakeholder engagement: You will develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to our customers around the general management, maintenance and security of the scheme.</li></ul>Role Criteria: Essential: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. TJTGP INDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Salary: Grade CD 3-6 Contract: Permanent Hours: Full time Location: Selby High School, Selby We are looking to employ a dedicated Premises Officer to provide a high quality service, supporting our Facilities Manager in ensuring our school buildings and grounds are maintained and run efficiently. The successful candidate will form part of our premises team who take pride in maintaining our buildings and grounds and ensuring a secure and safe environment. You will need experience of building maintenance with the ability to carry out routine, planned and emergency repairs and maintenance whilst having a good understanding of health and safety within the workplace. A flexible approach to working arrangements is essential as a shift system is in operation between the hours of 6.30 am - 8.00 pm Monday to Friday and also includes some Saturday morning work, on a rota basis. If you would like to speak to somebody about any of these roles or visit the school, please contact SLT PA Caroline Airth on 01757 244833 or <a href="mailto:admin@selbyhigh.co.uk" target="_blank">admin@selbyhigh.co.uk</a>. Application forms are available from our school website at <a href="http://www.selbyhigh.co.uk/" target="_blank">http://www.selbyhigh.co.uk/</a> . Please note we cannot accept CVs and our standard application form must be completed. Key Dates: Closing date: 23 may 2025 Interview date: TBC Key Documents: Job Description.docx In addition to your salary we offer an excellent Employee Wellbeing package, supporting physical, mental and financial health and wellbeing. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We have a robust child protection policy and all staff will receive training relevant to their role at induction and throughout employment at the school. We expect all staff and volunteers to share this commitment. These posts are subject to satisfactory references and enhanced Disclosure and Barring Service criminal records check for work with children. An online search may be undertaken for shortlisted candidates as part of the recruitment process on information available in the public domain. Candidates should disclose anything that may be relevant in line with Keeping Children Safe in Education. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

Premises Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Paignton - covering Torbay £32,887 - £34,617 per year plus £600 car allowance 37.5 hours per week We are looking for an experienced Housing Officer to join our Housing Operations team. As a Housing Officer you will play a key role in delivering a high-quality housing management service that meets the identified needs of customers and the wider community. The role will involve visiting properties across the region and working with colleagues across different service areas to address a number of issues which could pose risks to the welfare of our residents and the condition of our properties. These include repairs, property neglect, sublet and abandoned properties, hoarding and anti-social behaviour. If you are a hardworking and enthusiastic individual, then this could be the challenge you are looking for. The role of Housing Officer will include: <ul> <li>Effective management of anti-social behaviour cases</li> <li>Collaboration with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li> <li>Managing tenant expectations about repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li> <li>Managing complaints about service delivery</li> <li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li> <li>Providing general advice on all aspects of tenancy to enable sustainability</li> <li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including domestic abuse, anti-social behaviour and safeguarding)</li> <li>Working with administrative colleagues to complete a range of tenancy management process including tenancy conversions, permissions, mutual exchanges, successions and service charges</li> <li>Enforcement of tenancy breaches</li></ul>Skills and experiences: <ul> <li>Recent experience undertaking a similar role and a passion for supporting tenancy sustainment and working with vulnerable people</li> <li>Proven experience of delivering high quality tenancy and customer service</li> <li>Excellent skills in analysing and diagnosing problems and implementing solutions ideally with experience of this in relation to anti-social behaviour</li> <li>Excellent communication skills both verbal and written</li> <li>Working knowledge of relevant regulations and good practice</li> <li>An understanding of Microsoft Office packages including Word, Excel and Outlook is essential and knowledge of SAP, ReACT and Radar would be advantageous</li> <li>Travel will be a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£32,887 per annum (rising to £34,617 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 8 May 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

Housing Support Worker Helping People Rebuild Their Lives Do you have a passion for supporting people with complex needs to rebuild their lives and regain independence? We're looking for a part time Housing Support Worker to join our small, dedicated Complex Needs Services in Islington, helping individuals who have experienced homelessness and challenges such as alcohol dependency to settle into safe accommodation and work towards a brighter future. In this role you will work across two schemes within the Holloway Area. About the Role You'll provide practical and emotional support, working with local agencies and partners to ensure individuals receive the help they need. Your responsibilities will include: <ul> <li>Supporting individuals to develop life skills such as budgeting, cooking, and tenancy management.</li> <li>Helping new tenants settle in and access relevant housing and social care services.</li> <li>Providing personalised support and advocacy, focusing on trauma recovery and long-term goals.</li> <li>Building strong relationships with local statutory and voluntary agencies to ensure seamless support.</li> <li>Preparing individuals for move-on accommodation, working with housing providers to secure next steps.</li> <li>Keeping accurate records to evidence progress and meet service requirements.</li></ul>About You We're looking for someone with: Experience supporting individuals with life skills or in a similar support role Knowledge of statutory housing and community services Experience working with agencies and statutory organisations in housing/social care Understanding of homelessness, rough sleeping, and the challenges individuals face Experience supporting vulnerable individuals with trauma and complex needs A compassionate, proactive, and person-centred approach, combined with effective attention to detail and the ability to use your initiative. This role requires an Enhanced DBS check. Please note that this role may involve working with customers who have experienced trauma and adverse experiences and who may have complex emotional needs. As a result, they may at times display behaviour that challenges services. Why Join Peabody? Joining Peabody means being part of a dedicated and supportive team. We offer great benefits, including: <ul> <li>Up to 25 days' annual leave plus bank holidays.</li> <li>A flexible benefits package with healthcare, dental care, and discounts.</li> <li>4x Life Assurance for peace of mind.</li> <li>Professional development opportunities, including funded apprenticeships.</li> <li>Two additional paid volunteering days each year.</li> <li>Family-friendly policies and up to 10% pension contribution, matched 1:1.</li></ul>Selection Process Screening virtual interviews will take place on MS Teams week commencing the 12 May. Those candidates who are successful after their screening interviews must be prepared to complete online assessments and attend an in person interview at the scheme the following week. If you're ready to make an impact, click 'Apply Now' and submit your CV with a personal statement that clearly demonstrates how you meet the role requirements. Apply today and be part of something extraordinary! Peabody does not provide sponsorship as a licensed UK employer For any questions, reach out to Julie-Ann - Talent Specialist at Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>.

Housing Support Worker

The Role Neighbourhood Manager Southwark | Up to £43,174 per annum* Are you a natural leader with a passion for community and operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team in Southwark! As a Neighbourhood Manager, you'll play a pivotal role in ensuring the smooth and effective delivery of our services, keeping local streets safe, clean, and well-managed. Working alongside our management team, you'll oversee operations, build strong relationships within the community, and tackle environmental and parking challenges head-on to create a thriving, harmonious neighbourhood. Why Join Us? <ul> <li>Competitive Salary: Up to £43,174* (£39,178 basic + performance bonus of £3,996)</li> <li>Flexible Schedule: 42 hours per week across 5/7 days, including some evenings and weekends (1 in 3 weekends)</li> <li>Great Time Off: 33 days annual leave (25 days + 8 bank holidays)</li> <li>Career Growth: Ongoing training and development opportunities</li> <li>Meaningful Work: Make a real impact in your local community</li> <li>Exclusive Perks: Employee discount scheme &amp; comprehensive pension plan</li></ul>What You'll Be Doing: <ul> <li>Leading with Impact - Support the Assistant Contract Manager to ensure seamless service delivery and operational excellence.</li> <li>Building Bridges - Engage with Residents' Associations, Councillors, Police, and Business Owners to foster a strong, safe community.</li> <li>Driving Success - Monitor budgets, payroll, and resources to maintain efficiency and cost-effectiveness.</li> <li>Empowering Teams - Manage and mentor a team of supervisors, providing guidance, training, and performance oversight.</li> <li>Making a Difference - Ensure smooth deployment of staff and uphold contract requirements to maintain the integrity of Southwark's public spaces.</li></ul>What We're Looking For: <ul> <li>Leadership &amp; Management Experience - Minimum 3 years leading diverse teams and inspiring performance.</li> <li>Analytical &amp; Organised - Strong commercial acumen with the ability to present to senior management and manage KPIs.</li> <li>Tech-Savvy - Proficiency in MS Office and experience in data collection and analysis.</li> <li>Problem-Solver - Excellent communication skills with a proactive and solutions-focused approach.</li> <li>Licensed Driver - Full, clean UK driving licence required.</li></ul>Join APCOA, where your expertise is valued, your growth is supported, and your impact is felt. If you're ready to take the next step in your career and help make Southwark a better place for businesses and residents alike, we'd love to hear from you! APPLY NOW and be part of something bigger. We are committed to diversity and inclusion, ensuring APCOA is a fair and welcoming place to work-regardless of age, race, gender, or background. Your success is our success!

Neighbourhood Manager

Fixed Term - 2 years The opportunity has arisen for a Technical Officers to join the multi-disciplinary Royal Greenwich Disability &amp; Home Improvement Team, providing services to the homes of Greenwich residents across all tenures. With a focus on supporting older and vulnerable borough residents to live independently in their own homes by adapting or improving their environment. This rewarding job will suit applicants who have a strong commitment to the delivery of high-quality services to vulnerable people and an understanding of housing problems faced by older people and those with disabilities. You will need to have a HND or equivalent qualification in a building or housing standards related subject with relevant experience or have extensive relevant experience in this area of work. The successful candidate will have a detailed knowledge and understanding of domestic construction and will be able to identify defects in domestic dwellings and appropriate remedies. Be able to design and specify simple disabled adaptations and schedules of repair work. Carry out the duties of a contract administrator, including financial control of contracts. An understanding of and ability to apply all relevant legislation is also essential. It is preferable that you are able to <ul> <li>provide technical support on housing standards, home improvements and be HHSRS competent.</li> <li>inspect temporary accommodation, used by the Council to ensure the properties are safe to occupy.</li> <li>identify hazards and produce concise accurate reports detailing defects/hazards and the action required to rectify.</li> <li>support on empty property and home improvement works as necessary.</li> </ul>For an informal discussion about this opportunity, please contactPaul Gray ; <a href="mailto:Paul.Gray@royalgreenwich.gov.uk" target="_blank">Paul.Gray@royalgreenwich.gov.uk</a> . If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Standard DBS: This role requires a Standard DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974). Advert Close: All vacancies close at midnight unless otherwise stated. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Technical Officer

The Vacancy Are you passionate about people, communities, and making a difference? Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built in trust, transparency, and mutual respect. What you'll do: <ul> <li>Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively</li></ul><ul> <li>Provide support that recognises and responds to the needs of individuals and communities</li></ul><ul> <li>Takes ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard</li></ul><ul> <li>Taking prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns</li></ul><ul> <li>Carrying out estate inspections and monitoring communal areas to ensure safety and cleanliness standards</li></ul><ul> <li>Supports customers through the moving in and out process, ensuring empty homes are re-let promptly, sustainably, and with care.</li></ul><ul> <li>Collaborating with internal teams and external agencies to improve community wellbeing</li></ul><ul> <li>Using feedback and performance data to improve services and customer satisfaction</li></ul>What we're looking for: <ul> <li>Proven experience in housing management and/or delivering care and support services</li> <li>A confident communicator with a customer-focused mindset</li> <li>Strong track record of completing administrative tasks with high levels of accuracy and attention to detail</li></ul><ul> <li>Proficient in navigating digital and computer-based systems</li></ul><ul> <li>Skilled in problem-solving and confident in making informed decisions</li></ul><ul> <li>Committed to continuous improvement and delivering high-quality outcomes</li> <li>Holder of a valid UK driving licence</li> <li>Able to travel and work from various locations as required</li></ul>If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 8th May 2025 Interviews Date: to take place on 15th &amp; 16th May 2025 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Working For Us Management Team Matthew Walker Chief Executive Find out more Michelle Collins Director of Customer Service Find out more Jason Ridley Director of Finance &amp; IT Find out more Megan Henderson Company Secretary Find out more Mark Donnachie Director of Assets &amp; Development Find out more Benefits Flexible working hours and options for home working Healthshield health benefits scheme Enhanced maternity, paternity and adoption pay 30 days holiday (plus bank holidays) Occupational pension scheme

Neighbourhood Officer

Annual salary: up to £28,917.00 Housing Support Officer Glasgow Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Job Description About the Role We have a new permanent opportunity for an Independent Living Advisor to join our team. The successful individual will be based out of our schemes in Bristol but will be required to assist with our Bath scheme as and when. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities under their tenancy agreement. You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. You will need to be flexible to travel between our schemes in Bristol, Bath, and sometimes there is a need to cover outside of these areas therefore, applicants must have a full UK driving licence and access to their own vehicle. What we're looking for: <ul> <li>Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work, including numeracy work.</li> <li>Ability to work on own initiative and as part of a team</li> <li>Good verbal and written communication</li> <li>Good knowledge of Microsoft Office</li> <li>Full UK Driving Licence and access to own vehicle</li></ul>What you will get in return: <ul> <li>A competitive salary, £26,271 per annum</li> <li>35 hours per week, Monday-Friday, 9 am - 5 pm</li> <li>Paid mileage at 45p per mile</li> <li>Work mobile</li> <li>Free enhanced DBS</li> <li>Company sick pay after a qualifying period and life insurance</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension on a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, online retailers &amp; leisure activities</li> <li>Simply Health cashback scheme</li> <li>Employee Assistance Programme, plus more!</li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Housing Management Coordinator North Shields - Hybrid working Permanent, Full Time (37.5 hpw) Pay £13.21 per hour (salary £25,838 per annum) and great benefits including Health Cash Plan! Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in North Tyneside LD (supported). As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts. Typical day as a Housing Management Coordinator <ul> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join Jack and our North Tyneside LD team, we're super passionate about what we do! We're really proud of dedication to ensure our customers are housed in a safe and compliant house. We're a supportive bunch and like to insert social or work fun. Job details <ul> <li> Hybrid working from home maximum 2 days a week, or base yourself at one of our services. </li> <li> Working 9am to 5pm </li> <li> Based at our service in North shields you'll spend your time travelling around the properties in our North Tyneside patch, Wallsend, Monkseaton, Whitley Bay, and North Shields. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39 and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Early Intervention Housing Officer - Children Services - Croydon Council Salary: Grade 9 £40,755 - £42,324 Fixed Term (18m) until October 2026 - 36 hours per week Job Purpose The Asylum Seekers and Displaced People team is a new service that has developed to support the needs of displaced people in Croydon. Working within the Future Croydon plan and its commitment to connect with residents and transforming services, the service coordinates the Council's cross cutting response to support for displaced people in Croydon who have arrived through Visa or Resettlement Schemes or are accommodated in Home Office (NASS) accommodation. Displaced people arrive in Croydon through the Homes for Ukraine Scheme, Afghan Humanitarian Schemes, ARAP and ACRS which are funded routes and other legal routes such as family reunification and sponsored visas. People also arrive at Croydon who are seeking asylum. All those arriving have experienced war or persecution that has meant they have had to leave their home country and as such they have, and continue to experience trauma often affecting their physical and mental health and wellbeing To date Croydon has welcomed over 700 people through the Homes for Ukraine Programme, 40 People through the Afghan resettlement Schemes and is home to 1200 asylum seekers at any one time, who are living in Home Office accommodation. About You Knowledge of Landlord &amp; Tenant Legislation, the Housing Act 1985, and the Protection from Eviction Act 1977. Detailed working knowledge of homeless prevention initiatives and their application and effectiveness. Detailed working knowledge of the welfare benefits system and its application. Knowledge of the UK Visa Schemes and rights of displaced people. Ability to be proactive and creative in preventing homelessness and resolving complex customer problems. Educated to a degree level or have significant experience working in a customer-driven service that works for the best customer outcome and strives for continuous improvement. Experience and knowledge of housing case law, homelessness, tenancy relations and good practice. Experience in managing complex situations including where clients have or are experiencing trauma and to be able to manage challenging behaviour effectively. Experience of engaging hard to reach and vulnerable families. Benefits You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer: Highly competitive compensation package 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more A pension scheme with an average employer contribution of 20% Continuing Professional Development - genuine opportunities to grow, develop and specialise in your career Management development programmes Investment into your wellbeing Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more) We promote flexible &amp; hybrid working arrangements where possible to support a healthy work-life balance To view the Early Intervention Housing officer role profile click here Closing date Sunday, 11 May 2025 @ 11:59pm Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check.

Early Intervention Housing Officer - Grade 9 £40,755 - £42,324

Job Description Job Title: Lettings Officer Contract Type: Permanent Salary: £25,578.44 (£26,842.78 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday/Hybrid Location: Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Lettings Officer You will deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes. Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value. About you We are looking for someone with <ul> <li>Demonstrable commitment to Our Riverside Way values. </li> <li>Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. </li> <li>A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. </li> <li>Proficient in use of Microsoft Office Suite. </li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile <ul> <li>Deliver end to end management of empty homes, from the point that notice is received (or handover date is received), to the creation of the new tenancy on the housing management system. Work collaboratively with colleagues in Asset Services and Housing Services to ensure that properties are let as quickly as possible, to the required standard. </li> <li>Manage notice periods, advising customers of their responsibilities, securing a forwarding address and making arrangements for any arrears to be paid, making arrangements for notice inspections and viewings. </li> <li>Manage customer housing applications where Choice-Based Lettings (CBL) and Common Housing Register (CHR) partnership delegate this responsibility to housing providers. </li> <li>Advertise and allocate properties in line with lettings policies and strategies, using CBL and CHR partnerships, local nomination arrangements and online advertising as appropriate, ensuring that photographs and information provided about the property are an acceptable quality. </li> <li>Carry out appropriate pre-tenancy checks, including an income and expenditure check, to support customers to ensure that they are able to afford the property and referring on for specialist support as appropriate. Take initial rent payments in line with our 'Rent when due' approach, and agree and set up payment plans. Support with on-boarding new customers through the Digital Tenancy Sign Up portal. </li> <li>Make appointments as necessary for viewings, sign ups, turn on and tests, liaising with colleagues in other teams. </li> <li>Maintain accurate customer records, preparing sign up documentation and creating tenancies in the housing management system, and accurate void management records to ensure that reporting is correct, up to date and reliable. Complete and upload the CORE form for all lettings. </li> <li>Establish a positive relationship with new customers, acting as the key point of contact until they have successfully moved in, answering questions and resolving issues to drive high levels of satisfaction with the lettings process. </li> <li>Ensure compliance with Group requirements in Health &amp; Safety, Safeguarding, Equality &amp; Diversity and Data Protection.</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Demonstrable commitment to Our Riverside Way values. </li> <li>Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. </li> <li>A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. </li> <li>Proficient in use of Microsoft Office Suite. </li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li> <li>Proactive approach, able to work flexibly and adapt to changing situations, and to support colleagues to do the same.</li></ul>Desirable <ul> <li>Competence in using Open Housing and Salesforce, or CX (Microsoft Dynamics) and CE.</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

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