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An excellent offer... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The post We're looking for passionate, resilient individuals to join our specialist service, helping single people and childless couples facing homelessness. In this fast-paced and dynamic role, you will: Assess the circumstances and needs of households facing homelessness Identify practical and sustainable housing solutions Work collaboratively with partners to prevent and relieve homelessness You'll be based at our office in Harlesden on a rota basis, with the flexibility to work from home on some days. This is a front-line role where you will be expected to work from our offices in Harlesden and Wembley depending on the duties required. You will also be able to work from home on some days during the week. Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector. The Person: Compassion, Determination, and Drive Experience in the homelessness sector isn't essential-we provide full training. What matters most is your drive, compassion, and ability to learn quickly. If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you. What we're looking for: A strong interest in homelessness and housing issues The ability to learn quickly-full training will be provided A customer-focused mindset with excellent communication skills Proactive problem-solving and resilience in a fast-moving environment This is more than just a job-it's an opportunity to change lives, make a difference, and build a meaningful career. Take the first step toward a rewarding future and apply today! Our Offer to You In addition to your salary, you will also get to enjoy the following benefits: • Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • Very generous employer pension contribution • A wide range of family friendly policies such as parental leave • Access to our Zipcar scheme • Access to our Employee Assistance programme for free confidential counselling • Season ticket loan for public transport • Cycle to work scheme and good onsite facilities • Access to affordable parking nearby • Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers. Application Process You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people. A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Single Homelessness Prevention and Relief Officer

Join Our Team as a Senior Housing Officer! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Senior Housing Officer to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Excellent knowledge of housing legalisation and ability to resolve conflict</li> <li>Assist the maintenance team as necessary to ensure responsive repairs and other maintenance issues are dealt with as required</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure communal areas of Active Prospects buildings are managed to a high standard by liaising with the Maintenance team</li> <li>Undertake weekly estate inspections with tenants, ensuring the reporting of any repairs</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support</li> <li>Excellent knowledge of legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims</li> <li>Qualified or part qualified in a relevant professional housing qualification</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Senior Housing Officer

About The Role HOUSING SUPPORT WORKER BRIDGETON 38 HOURS PER WEEK VARIOUS SHIFT PATTERN Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people's lives. TMF is delighted to confirm that on 1st April 2025 it joined Enable, one of Scotland's leading charities who has been championing the rights of individuals for over 70 years. Enable's mission is to work for an equal society where everyone has the right to live, work and participate in the communities of their choice. Across the charity's three pillars, they deliver self-directed health and social care support with Enable Cares; employability and training services with Enable Works; and community projects and campaigns with Enable Communities. The assist service is a housing support service based in Bridgeton and we currently support up to 76 people each week, across the Glasgow areas To access there forever home, and to support them to learn and develop the skills they need to Maintain a suitable and secure Tenancy, transition in to independent living, providing practical and emotional support as well as support to access further education and employment Hi, I'm L and I currently live in temporary accommodation. I am care experienced and a student within College, i am in the process of securing my own home and need Support to do this. I have a good network of friends but no family support I have Suffered trauma in life and at times this affects my ability to trust people. I enjoy a variety of activities like playing football and i love learning to read and write in English, together we can make these moment even more enjoyable When it comes to supporting me, i require someone who can help me with daily tasks if required, applying for housing and supporting me to set up my new forever home. I may also need you to support me to appointments and assist me to register with medical professionals. it is important to me that you have good values, Patience and can show empathy Are you ready to make a real difference to me and people like me who require Support About You The Asist service is looking for a kind, compassionate and empathetic person, who would love to support and encourage people make positive changes in their life journey, the successful candidate must be reliable and enthusiastic about helping others. If you value inclusion, respect, and helping others live life to the fullest, we'll give you all the training and support you need to thrive in this rewarding role. About Us When you join our team at The Mungo Foundation, you'll enjoy numerous benefits, including: <ul> <li>Access to our benefits scheme - Mungo Money where you can enjoy; Supermarket Discounts, Fuel Savings, Cinema &amp; Restaurant Discounts, Savings on Your Next Family Holiday, Reduced Gym Membership Costs and access to our Cycle to Work Scheme</li> <li>Credit Union</li> <li>Workplace Pension</li> <li>33 days' annual leave (based on 38 hours per week)</li></ul>Extensive Training and Development opportunities <ul> <li>Employee Assistance Programme</li></ul>If successful but unqualified, you will have to work towards a suitable qualification for a post at this level, in line with the SSSC Regulatory requirements but don't worry we will support you with this. Working with us means you're not just starting a job; you're joining a community of dedicated individuals making a real impact in the lives of the people we support. If you're ready for a fulfilling career where you can be a part of L's incredible journey, apply now. Let's make a difference together! Appointments are made subject to satisfactory membership of the Protection of Vulnerable Groups (PVG) Scheme, SSSC registration and appropriate safer recruitment checks. We will guide you through this.

Housing Support Worker- ASSIST

<ul> <li>Employer: Wyre Council</li> <li>Salary: £30,024 - £32,061</li> <li>Location: Civic Centre</li> <li>Contract: Permanent</li> <li>Working Pattern: Full Time</li> <li>Hours: 37 hours per week.</li> <li>DBS Check: Enhanced</li> <li>Closing Date: 15/12/2025 at 12:00</li> <li>Reference: Com/25/326845</li> </ul>COMMUNITY ENGAGEMENT OFFICER 37 HOURS PER WEEK GRADE 6 £30,024 - £32,061 Do you want to play a key role in building stronger, healthier, and more cohesive and connected communities? If you are enthusiastic about bringing people together and creating opportunities for wellbeing, this could be the perfect role for you. We are seeking a Community Engagement Officer to join our Leisure, Healthy Lifestyles &amp; Communities team. This is an exciting opportunity to work closely with residents, voluntary groups, and partner organisations to strengthen community cohesion and support local initiatives. In this role, you will engage and collaborate with voluntary, community, and faith sector organisations across Wyre. You will support the development of local community hubs and referral processes, and you will build strong relationships with partners such as Healthier Fleetwood, Age UK Lancashire, and local community centres. You will assist with grant applications, monitoring, and evaluation to help sustain community projects, and you will organise and attend events, forums, and workshops to promote integration and wellbeing. We are looking for someone who has a degree or equivalent experience in social work, community development, volunteer management, or a related field. You will need strong interpersonal and communication skills, excellent organisational abilities, and the confidence to work independently as well as part of a team. In return, you will join a team that values professionalism, innovation, collaboration, and customer focus. You will have the opportunity to make a real impact on the health and wellbeing of local communities and access development opportunities within a supportive working environment. You will need a full driving licence and access to your own vehicle. You will also be required to undertake an Enhanced DBS check. Wyre Council offers a fantastic work-life balance and a supportive environment where you can grow and thrive. Benefits include: <ul><li>Flexible working arrangements</li><li>24 days annual leave (rising to 29 subject to length of service)</li><li>Employer pension contributions</li><li>Free onsite parking</li><li>Discounted gym membership</li><li>Access to occupational health and wellbeing services</li><li>Extensive training and development opportunities</li></ul>To apply online and for more information about this vacancy, please visit our website <a href="http://www.wyre.gov.uk" target="_blank">www.wyre.gov.uk</a> Closing date: 15 December 2025 at 12:00pm How to apply A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development. Wyre Council offers this development through many of its career paths. To apply for one of our vacancies, click on 'apply online' to begin your application

Community Engagement Officer

About the Borough The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the "Ambitious for Sutton" corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world's leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the 'Ambitious for Sutton' corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family. About the Role and our Ideal Candidate About the role The role is an administrative role to support the Community Safety Team. The job requires: - attending meetings virtually and in person to record the minutes - sending invites, agendas and minutes About you You will need excellent minute taking skills for a variety of meetings Excellent computer skills and written communication Use of Google systems (desirable) About Us The Community Safety Team, otherwise known as Safer Sutton Partnership, is a small team that is co-located at Sutton Police Station and the Civic Offices. The team is part of the Targeted Early Help &amp; Integrated Support Service within Sutton Children's Services- People Directorate. The team works closely with the Metropolitan Police and a range of partners and organisations to improve safety for residents and visitors within the London Borough of Sutton. Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li> A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade </li><li> Enhanced Maternity, paternity, shared parental, adoption and dependents leave </li><li> Two volunteering days per year </li><li> Flexible Working - Smarter Working Scheme (dependent on the role) </li><li> Adjustable and agile working arrangements using Google Chromebooks </li><li> Learning and development portal offering a range of courses </li><li> Discounts on a range of local shops, restaurants, gyms and leisure centres </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Confidential health &amp; wellbeing and counselling support </li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Job Profile

Community Safety Coordinator

Job Description Following the company's restructuring and transition to a more sustainable 64-restaurant estate post pre-pack administration, the Estates function is focused on consolidating and optimising property management across the portfolio. The Estates Coordinator will play a key supporting role to the Head of Estates, particularly in managing and coordinating the extensive documentation required for lease assignments, licence transfers, and property-related legal processes. The role will ensure that all property records, legal documentation, and landlord correspondence are accurate, up to date, and compliant with business and regulatory standards. This role requires a highly organised, detail-oriented individual who thrives in a fast-paced, changing environment and can manage multiple priorities with professionalism and precision. Please note: this role is with our franchise partner, Directional Pizza. Responsibilities Lease Administration <ul><li>Support the Head of Estates with the preparation, review, and completion of all documentation relating to lease assignments, renewals, and surrenders.</li><li>Maintain an accurate and comprehensive database of all lease documentation and key dates (renewals, expiries, rent reviews).</li><li>Assist in collating information for new site acquisitions, disposals, or relocations.</li></ul>Documentation &amp; Compliance <ul><li>Manage document control for all estates-related contracts, correspondence, and legal documents.</li><li>Ensure all property files (both digital and physical) are consistently maintained and meet audit and compliance standards.</li><li>Track and file key legal documents (licences, deeds, rent deposit agreements, insurance certificates, etc.).</li></ul>Financial &amp; Reporting Support <ul><li>Assist with the preparation of reports and trackers for lease costs, service charges, and rates payments.</li><li>Work with the Finance team to verify landlord invoices and ensure timely approval and payment.</li><li>Support the Head of Estates in forecasting and budget tracking for property-related expenditure.</li></ul>Stakeholder Coordination <ul><li>Act as a central point of contact between internal stakeholders (Finance, Legal, Operations) and external partners (landlords, managing agents, solicitors).</li><li>Manage general estates-related correspondence and queries promptly and professionally.</li><li>Support internal communications regarding estate changes, closures, or new site updates.</li></ul>People &amp; Culture <ul><li>Champion the company's collaborative and pragmatic culture during this period of transformation.</li><li>Contribute to a supportive, agile, and solutions-focused Estates team, with a proactive approach to problem-solving and process improvement.</li></ul>Qualifications About You <ul><li>Experience in property or estates administration, preferably within a multi-site hospitality or retail environment.</li><li>Strong understanding of lease documentation and property legal processes.</li><li>Exceptional attention to detail and organisational skills.</li><li>Ability to manage multiple workstreams and deadlines simultaneously.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in Microsoft Office (particularly Excel and Word); experience with property management software advantageous.</li><li>Collaborative team player with a flexible, can-do attitude.</li></ul>Package <ul><li>Salary: Circa £45,000 per annum pro rata to 3 days per week </li><li>This is a fixed term contract for a 6-month period 3 days per week</li><li>Private medical insurance &amp; Income Protection</li><li>Pension contributions &amp; salary sacrifice scheme</li><li>Opportunity to play a key role in rebuilding and shaping the future estate of Pizza Hut Restaurants UK</li></ul>

Estates Coordinator

Job Description Salary range: £40,182-42,060 p.a. inc. London weighting (SO2) Contract: 2x Permanent 2x Fixed term (12 months FTC) Hours of work: 36 hours per week Location: The Turning Point, Civic Centre and other locations from time to time An excellent offer... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The post We're looking for passionate, resilient individuals to join our specialist service, helping single people and childless couples facing homelessness. In this fast-paced and dynamic role, you will: Assess the circumstances and needs of households facing homelessness Identify practical and sustainable housing solutions Work collaboratively with partners to prevent and relieve homelessness You'll be based at our office in Harlesden on a rota basis, with the flexibility to work from home on some days. This is a front-line role where you will be expected to work from our offices in Harlesden and Wembley depending on the duties required. You will also be able to work from home on some days during the week. Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector. The Person: Compassion, Determination, and Drive Experience in the homelessness sector isn't essential-we provide full training. What matters most is your drive, compassion, and ability to learn quickly. If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you. What we're looking for: A strong interest in homelessness and housing issues The ability to learn quickly-full training will be provided A customer-focused mindset with excellent communication skills Proactive problem-solving and resilience in a fast-moving environment This is more than just a job-it's an opportunity to change lives, make a difference, and build a meaningful career. Take the first step toward a rewarding future and apply today! Our Offer to You In addition to your salary, you will also get to enjoy the following benefits: • Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • Very generous employer pension contribution • A wide range of family friendly policies such as parental leave • Access to our Zipcar scheme • Access to our Employee Assistance programme for free confidential counselling • Season ticket loan for public transport • Cycle to work scheme and good onsite facilities • Access to affordable parking nearby • Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers. Application Process You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people. A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge. Closing date: Friday 28 November 2025 (17:00) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Job Description This Job posting is only open to Internal Applicants at Brent Council Salary range: £58,461 - £65,181 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time An Excellent Opportunity... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post In our Housing Litigation Team, we are looking for a Senior Homelessness/Civil Litigation Lawyer: <ul> <li>To actively support the management of the department.</li> <li>To provide high level and proactive expert legal advice on homelessness to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to homelessness.</li> <li>To attend court or tribunals or public inquiries as a Senior Homelessness Lawyer and in particular, conduct high quality advocacy in the County Court, including all hearings up to trial and including complex hearings.</li> <li>Advising the Council and senior officers on Housing Law and related matters</li> <li>Allocation of work to appropriate members of staff</li> <li>Monitoring the quality of work undertaken by the team</li> <li>Managing a team of around 4 and ensuring adequate training and development</li></ul>The Person The successful Senior Homelessness/civil litigation Lawyer will possess: <ul> <li>A current practising certificate (either as a Barrister, Solicitor or FCILEX (with litigation Practice rights). </li> <li>A can-do attitude with the confidence to lead a team.</li> <li>Strong experience in all matters relating to housing law/Civil Litigation</li> <li>Ability to anticipate problems and solve them accordingly.</li> <li>Must be dependable and self-reliant.</li></ul>Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: 7 December 2025 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Senior Lawyer Civil Litigation/Homelessness

Job summary The Homeless Service is an excellent award-winning service (MBE award, two-time Winner of Lammy Award, Regional Winner of Health and Social Care Award for Improving Health and Reducing Inequalities, Winner of GSTT Care Award, Winner of Ab Fab Award) and friendly team delivering services to those experiencing homelessness. You will work in non-NHS sites such as hostels, day centres and street nursing when required and will be expected to travel to the Gracefield Gardens office when needed and we offer hybrid working and flexible working opportunities. We are currently recruiting to a Band 7 Nurse Practitioner Sexual Health Trained (Adult) post - Maternity Leave cover ending December 15 2026. External secondments or fixed term contracts will be considered. The post holder will provide an outreach model of sexual health care and lead a sexual health Homeless service Closing date: 07/12/2025 Main duties of the job Leading the sexual health service - attending meetings and holding a case load of clients. Running sexual health in-reach clinics at hostels for the homeless and providing street outreach services in Lambeth, Southwark &amp; Lewisham Sexual health treatment - administration of PGD medications Referral into main stream services Safeguarding referrals - high risk client group. Vaccine administration Advocating for individuals Liaising with accommodation providers, Local authority and stakeholders. Participating in the running and development of the inclusion service service. Leading on key roles within the homeless team and participating, as a senior member of the team in the leadership and development of the whole team. Supporting the service leads in up holding the 7 pillars of governance Leadership/management About us Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities Job description Job responsibilities Duties and Responsibilities The Band 7 nurse will work closely with the other band 7's to offer leadership and support to the whole team. To work autonomously, managing a caseload of patients within the specialty whilst working as part of the multidisciplinary team, delivering individualised and personalised direct patient care. Be responsible for assessing and recognising emergencies in the specialty. To interpret information and take appropriate action and to lead others to do the same. Act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines. Ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals. Direct, support, encourage and advise clinical teams, by the provision of specialist knowledge and advice in the care of patients within the area. Participate in the promotion of patient centred care, and establish and maintain a supportive relationship with the patient and their family during the period of assessment, treatment and after care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Promote high quality clinical care, and assist in the development of the specialist service, through the use of evidence based practice and clinical standards. Please see attached job description for full details. Job description Job responsibilities Duties and Responsibilities The Band 7 nurse will work closely with the other band 7's to offer leadership and support to the whole team. To work autonomously, managing a caseload of patients within the specialty whilst working as part of the multidisciplinary team, delivering individualised and personalised direct patient care. Be responsible for assessing and recognising emergencies in the specialty. To interpret information and take appropriate action and to lead others to do the same. Act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines. Ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals. Direct, support, encourage and advise clinical teams, by the provision of specialist knowledge and advice in the care of patients within the area. Participate in the promotion of patient centred care, and establish and maintain a supportive relationship with the patient and their family during the period of assessment, treatment and after care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Promote high quality clinical care, and assist in the development of the specialist service, through the use of evidence based practice and clinical standards. Please see attached job description for full details. Person Specification Qualifications Essential <ul> <li>BSc/1st degree/equivalent qualifications or experiance</li> <li>Evidence of comprehensive professional development in sexual health and contraception. This will include a sexual health course and a recognised contraception qualification such as the DFSRH</li> </ul> Desirable <ul> <li>Have or working towards a Masters degree</li> <li>Nurse practitioner qualification</li> <li>Evidence of recent updating in Health inclusion - providing service to marginalised groups.</li> </ul> Professional registration Essential <ul> <li>RGN/RN - adult nurse (current registration)</li> </ul> Desirable <ul> <li>Completed or working towards Registered Nurse Prescriber</li> </ul> Skills/Knowledge Essential <ul> <li>oAbility to work as an autonomous practitioner being responsible and accountable for choices made</li> <li>oComputer literate. Internet, email, Excel spreadsheet, Word, patient systems</li> <li>oAble to independently run nurse-led clinic for clients, and manage client care as appropriate</li> <li>oAble to work in partnership with and negotiate with a wide variety of partnership agencies, and other NHS providers</li> </ul> Desirable <ul> <li>Previous experience of running a project with direct relevance to this clinical area</li> <li>Demonstrated experience of managing clinical services in this clinical area</li> </ul> experiance Essential <ul> <li>Teaching experience informal and formal</li> <li>Experience of managing, supervising and monitoring junior members of staff and students in 1:1s</li> <li>Experience of dealing with complex issues</li> </ul> Desirable <ul> <li>oPrevious experience of running audits with direct relevance to this clinical area</li> </ul> Trust Values and Behaviour Essential <ul> <li>Demonstrate Trust Values and Behaviour</li> </ul>Person Specification Qualifications Essential <ul> <li>BSc/1st degree/equivalent qualifications or experiance</li> <li>Evidence of comprehensive professional development in sexual health and contraception. This will include a sexual health course and a recognised contraception qualification such as the DFSRH</li> </ul> Desirable <ul> <li>Have or working towards a Masters degree</li> <li>Nurse practitioner qualification</li> <li>Evidence of recent updating in Health inclusion - providing service to marginalised groups.</li> </ul> Professional registration Essential <ul> <li>RGN/RN - adult nurse (current registration)</li> </ul> Desirable <ul> <li>Completed or working towards Registered Nurse Prescriber</li> </ul> Skills/Knowledge Essential <ul> <li>oAbility to work as an autonomous practitioner being responsible and accountable for choices made</li> <li>oComputer literate. Internet, email, Excel spreadsheet, Word, patient systems</li> <li>oAble to independently run nurse-led clinic for clients, and manage client care as appropriate</li> <li>oAble to work in partnership with and negotiate with a wide variety of partnership agencies, and other NHS providers</li> </ul> Desirable <ul> <li>Previous experience of running a project with direct relevance to this clinical area</li> <li>Demonstrated experience of managing clinical services in this clinical area</li> </ul> experiance Essential <ul> <li>Teaching experience informal and formal</li> <li>Experience of managing, supervising and monitoring junior members of staff and students in 1:1s</li> <li>Experience of dealing with complex issues</li> </ul> Desirable <ul> <li>oPrevious experience of running audits with direct relevance to this clinical area</li> </ul> Trust Values and Behaviour Essential <ul> <li>Demonstrate Trust Values and Behaviour</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Guy's and St Thomas' NHS Foundation Trust Address Gracefield Gardens HC 2-8 Gracefield Gardens Streatham SW16 2ST Employer's website

Sexual Health Nurse Practitioner - Homeless & HIU service

At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime. It's all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time. Set on a spectacular, two-mile surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday and it's a wonderful place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. Our three core values - We Care, We Notice, We Change - show what it means to work for a hotel which goes above and beyond for our team and guests. An unforgettable holiday experience Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome. Our House Manager role: We're looking for an attentive, organised, proactive House Manager to exceed our guests' expectations, and ensure that their experience before, during, and after their stay is the best it can be. You'll embody the spirit of Watergate Bay Hotel with your friendly, considerate manner, and oversee daily hotel operations across all areas. You'll also ensure a seamless experience, notably during key periods of demand, and proactively identify issues, taking proactive measures to prevent them from occurring, and monitor guest touchpoints, ensure cleanliness, ambience, and service standards are upheld, and build relationships with new and returning guests. In return you'll find yourself in a team with a shared outlook on life where friendship, connection, flexibility, and variety, are a guaranteed part of your working day. Please note, this role is 37.5 hours. As our House Manager you'll be: <ul><li>Representing the hotel management in all guest related matters.</li><li>Overseeing daily hotel operations across all departments during shifts. </li><li>Monitoring guest touchpoints to ensure cleanliness, ambience and service standards are upheld. </li><li>Assisting in covering our Night Manager during holidays &amp; sickness. </li><li>Completing weekly booking checks to ensure room availability and dinner bookings. </li><li>Providing hands on support in all Front of House operational areas during peak times.</li><li>Carrying out regular checks to ensure both front and back of house are presented to the correct expected standard.</li><li>Personally welcoming groups, VIP's, and repeat guests and being their key point of contact, as well as ensuring special touches are organised.</li><li>Coordinating special requests and special occasion stays.</li><li>Reviewing guest feedback and communicating back to teams the positives and areas of improvement.</li><li>Addressing complaints, feedback, and inquiries with a proactive and solution-orientated focus.</li><li>Proactively ensuring the delivery of any guest requests across all areas of the hotel. </li><li>Identifying opportunities to surprise and delight new and returning guests and actioning these accordingly.</li><li>Identifying opportunities to improve guest experience across all areas of the hotel and implementing an action strategy accordingly.</li><li>Acting as an ambassador for Watergate Bay Hotel at all times.</li></ul>You'll also: <ul><li>Maintain a safe working environment at all times, recording any accidents in the accident book.</li><li>Have knowledge of the fire evacuation procedure for all areas, and ensure all staff are fully trained and aware of what to do in the event of a fire.</li><li>Act as the emergency response leader during your shift. </li><li>Communicate and uphold standards around uniform and personal grooming.</li><li>Ensure detailed shift reporting and follow up between teams. </li><li>Liaise with department heads and supervisors to resolve operational issues. </li><li>Communicate with guest services &amp; reservations to ensure seamless guest journey.</li><li>Work in accordance with Department Heads and Supervisors to improve all aspects of guest experience.</li><li>Have a good understanding of why we are working towards a B Corp accreditation.</li><li>Understand our shared responsibility to look after our team and planet.</li><li>Be an active participant in B Corp related initiatives and workshops.</li></ul>The skills you'll be sharing with us: <ul><li>A minimum of 1 year in a management position (within a similar role)</li><li>Solid organisational skills</li><li>A positive, proactive approach to team leadership</li><li>A good knowledge of customer care/ complaint handling</li><li>A natural communicator</li><li>Confident making decisions under pressure</li><li>Amenable to a flexible working schedule, including weekends</li><li>A guest-focused mindset</li><li>Responsible, with an excellent attention to detail</li><li>Ability to work to your own initiative</li><li>Strong accuracy in numerical documentation (desirable)</li><li>First Aid Qualification (desirable)</li><li>Pool Emergency Response training (desirable)</li></ul>What we'll offer you: <ul> <li>A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches</li> <li>A welcoming team, eager to support and encourage each other</li> <li>Excellent career prospects in an ever-expanding organisation</li> <li>Special rates for you and your friends and family to stay at the hotel</li> <li>Team discounts on treatments in Swim Club</li> <li>Discounts for you and your friends and family at: Zacry's, The Beach Hut, and Living Space Restaurants.</li> <li>Team discount at our Cubs coffeeshops</li> <li>Team discounts at Shop on the Beach and other partner businesses</li> <li>Free surf lessons, surfboards and wetsuits hire from Wavehunters</li> <li>Team social events throughout the year</li> <li>Team assistance scheme - a dedicated helpline for support &amp; advice on topics from mental health through to managing your finances</li> </ul>From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. If you would love to join us as our House Manager, apply now and be part of our journey at Watergate Bay hotel, a wonderful place to work.

House Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Rumsey House - Rochford £17,265 per year (pro rata) 18.75 hours per week 2.5 days a week either Monday - Wednesday or Wednesday - Friday Temporary position for up to 6 months We have an opportunity for a hardworking and committed Housing Officer, who has sound knowledge of the local area, to join our team in Rochford, working alongside 8 other Housing Officers. This role is offered on a part time temporary basis until the end of May 2026. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. The job sits within Sanctuary Housing Services which manages homes across England, providing general rented housing, housing for older people, market rent properties, shared ownership and home ownership accommodation. It also provides housing related services including lettings, debt management, compliance, tenancy management and customer services support. The role of Housing Officer will include: <ul><li>Provide effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion</li><li>Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks</li><li>Ensure the effective management of complaints in line with policy, focusing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence</li><li>Develop, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon</li><li>Support the service charge setting and scheme accounts production processes. Including ensuring that customer queries are investigated and responded to in a timely manner </li></ul>Skills and experiences: <ul><li>Proven experience of delivering high quality tenancy services</li><li>Proven experience of good practice resident involvement activities</li><li>Working knowledge of relevant regulations and good practice</li><li>Proven experience of analysing and diagnosing problems and implementing solutions</li><li>Experience of using housing management software</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£17,265 per annum (pro rata)</li></ul><ul><li>The full time equivalent salary for this role is £34,531 based on 37.5 hours per week</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 7 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

<ul> <li>Employer: Wirral Metropolitan Borough Council</li> <li>Salary: £28,598 - £31,022 per annum plus additional enhancements for shift work at circa £6,777-£7,338* per annum depending on Pay Spinal Column Point and plus further enhancements for working Bank Holiday(s).</li> <li>Location: Wirral</li> <li>Contract: Permanent</li> <li>Working Pattern: Evenings/Full Time/Nights/Weekends</li> <li>Hours: 36 hours per week.</li> <li>DBS Check: Enhanced</li> <li>Closing Date: 07/12/2025 at 23:59</li> <li>Reference: NS/25/326736</li> </ul>There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Community Safety Officer We are looking for a Community Safety Officer to join Wirral Council's busy 24-hour/365-day Emergency Control Centre (ECC) as part of the Council's commitment to community and public safety. The ECC operates a state-of-the-art enterprise grade 24/7-365-day CCTV control room, integrated into Merseyside Police and linked via Airwave radio. The officers will proactively monitor the Council's expanding network of public realm and premises CCTV cameras, respond to Emergency Help Point activations, respond to fire and intruder alarm activations in Council buildings, monitor lone workers, provide call handling for the Council's emergency duty social care teams outside of office hours and act as single point of out-of-hours contact for the Council for public safety matters and activation of the Council's Emergency Plans. Officers will also deploy to public safety incidents; proactively and reactively attend anti-social behaviour and crime locations, including deployment of a CCTV van; audit Public Rescue Equipment and water safety signage and provide a security presence at Council meetings. Officers have an engagement role supporting local communities as a visible presence providing reassurance, advice and guidance. Officers will work closely with internal colleagues and external partners including Merseyside Police, Merseyside Fire &amp; Rescue Service and HM Coastguard. Officers are required to be both Security Industry Authority (SIA) Licenced for Public Space Surveillance (CCTV operation) and Security Guarding/Door Supervisor. Training will be provided if applicants do not have this and is an essential part of the role. A current driving licence is essential. The posts are subject to a Disclosure and Barring Service (DBS) at Enhanced level and Non-Police Personnel Level 2 (NPPV2F) clearance. The current shift pattern is downloadable; officers are required to work the full rota which includes day, afternoon/evening and night shifts. For an informal discussion about the role or any queries, please contact Billy Heggie (Team Leader - Emergency Control Centre, Community Safety) via email at <a href="mailto:williamheggie@wirral.gov.uk" target="_blank">williamheggie@wirral.gov.uk</a>. This post requires a DBS check. The Safer Recruitment &amp; Employment Policy and the Disclosures for Recruitment Procedure can be found at : <a href="https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment" target="_blank">https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruit…</a> If you're already a Wirral Council employee, and as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. How to apply Please apply online by clicking the link below

Community Safety Officer

<ul><li>Information_for_applicants</li><li>Our_values_in_action</li><li>CSCE0043G_Community_Safety_Officer_JRD</li><li>15_Week_Pattern</li></ul>Please apply online by clicking the link below There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Community Safety Officer We are looking for a Community Safety Officer to join Wirral Council's busy 24-hour/365-day Emergency Control Centre (ECC) as part of the Council's commitment to community and public safety. The ECC operates a state-of-the-art enterprise grade 24/7-365-day CCTV control room, integrated into Merseyside Police and linked via Airwave radio. The officers will proactively monitor the Council's expanding network of public realm and premises CCTV cameras, respond to Emergency Help Point activations, respond to fire and intruder alarm activations in Council buildings, monitor lone workers, provide call handling for the Council's emergency duty social care teams outside of office hours and act as single point of out-of-hours contact for the Council for public safety matters and activation of the Council's Emergency Plans. Officers will also deploy to public safety incidents; proactively and reactively attend anti-social behaviour and crime locations, including deployment of a CCTV van; audit Public Rescue Equipment and water safety signage and provide a security presence at Council meetings. Officers have an engagement role supporting local communities as a visible presence providing reassurance, advice and guidance. Officers will work closely with internal colleagues and external partners including Merseyside Police, Merseyside Fire &amp; Rescue Service and HM Coastguard. Officers are required to be both Security Industry Authority (SIA) Licenced for Public Space Surveillance (CCTV operation) and Security Guarding/Door Supervisor. Training will be provided if applicants do not have this and is an essential part of the role. A current driving licence is essential. The posts are subject to a Disclosure and Barring Service (DBS) at Enhanced level and Non-Police Personnel Level 2 (NPPV2F) clearance. The current shift pattern is downloadable; officers are required to work the full rota which includes day, afternoon/evening and night shifts. For an informal discussion about the role or any queries, please contact Billy Heggie (Team Leader - Emergency Control Centre, Community Safety) via email at <a href="mailto:williamheggie@wirral.gov.uk" target="_blank">williamheggie@wirral.gov.uk</a>. This post requires a DBS check. The Safer Recruitment &amp; Employment Policy and the Disclosures for Recruitment Procedure can be found at : <a href="https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment" target="_blank">https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruit…</a> If you're already a Wirral Council employee, and as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. Salary range <ul><li>£28,598 - £31,022 per year</li></ul>

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our services? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the opiate team based at Riverview Health Centre in Sunderland. Location: Sunderland Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Helen Snowdon | <a href="mailto:helen.snowdon@cgl.org.uk" target="_blank">helen.snowdon@cgl.org.uk</a> | 07768776301 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Title: Chef (Independent Living Retirement facility) Location: Lytham St Annes (Links View) Job Type: Part-time (15 hours per week) Salary: £12.21 per hour Reports To: Chef/Kitchen Manager &amp; Operations Management Job Overview: We are seeking a dedicated and experienced Chef to join our team at a residential retirement facility, where nutritious, well-balanced meals are a key part of the high standard of service we provide to our residents. The successful candidate will be passionate about food, committed to hygiene and safety standards, and sensitive to the dietary needs of elderly and vulnerable individuals. Key Responsibilities: <ul> <li>Plan, prepare, and cook meals in accordance with dietary requirements, preferences, and nutritional guidelines.</li> <li>Working under own initiative with the guidance of the Chef/Kitchen Manager and Operations Management.</li> <li>Design weekly menus in collaboration with Chef/Kitchen Manager and Operations Management, ensuring a variety of nutritionally balanced meals and maintaining budgetary control.</li> <li>Ensure food is served on time (service commences at 12:15pm) and at the correct temperature.</li> <li>Cater to specific dietary needs including diabetic-friendly meals, and allergy-aware dishes.</li> <li>Produce for buffets and themed events for special days and functions periodically under guidance from Chef/Manager.</li> <li>Maintain high standards of hygiene and cleanliness in the kitchen at all times (we currently have and wish to maintain our 5-star hygiene rating).</li> <li>Ensure compliance with food safety regulations (e.g., HACCP) and internal policies.</li> <li>Monitor and manage stock levels, portion control, monthly stock takes, ordering supplies as needed in the absence of Chef/Kitchen Manager. Also, minimizing waste/over production when producing dishes at all times.</li> <li>Liaise with Chef/Kitchen Manager and Operations Management to receive feedback and make necessary adjustments to meals.</li> <li>Supervise service assistants or support staff during shifts.</li> <li>Proactive in daily, weekly and monthly cleaning schedules</li> </ul>Requirements: <ul> <li>Proven experience as a chef, preferably in a residential establishment.</li> <li>NVQ Level 2 or 3 in Professional Cookery (or equivalent qualification).</li> <li>Food Hygiene Certificate (Level 2 or higher).</li> <li>Knowledge of dietary requirements for older adults and those with medical conditions.</li> <li>Excellent organizational and time management skills.</li> <li>Strong communication and interpersonal abilities.</li> <li>Compassionate, patient, and respectful approach to elderly people.</li></ul>Desirable: <ul> <li>Experience working with older clientele with varied dietary needs.</li> <li>First Aid training.</li> <li>Familiarity with CQC standards (Care Quality Commission).</li></ul>Working Hours: 6.30am - 2.30pm, 2 days per week including weekend working (including a half hour break). The Employee is also expected to provide holiday and sickness cover as required and must maintain flexibility to support 7-day operational coverage. Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Part Time Chef - Independent Living Retirement

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Housing Officer. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working and Flexible Working will be considered. This is a field-based role and will require travel to our customers and properties, on a specific patch within the Newtide Housing Association area. This area includes: Kessingland, Saxmundham, Felxistowe, Ipswich As a Housing Officer, you will play a key role in letting our extra care schemes and reducing void loss in these homes. These schemes provide on site support for individuals with care needs, so you'll be instrumental in ensuring that properties are allocated efficiently and to those in need as well as increasing awareness of these homes. The role also includes hosting regular drop-in surgeries at our ex-sheltered schemes, offering a visible and approachable presence for tenants and supporting them with any housing-related queries. This is a rewarding opportunity to make a real difference in the lives of our tenants while helping us reduce void loss and raise the profile for our extra care schemes. Whilst ensuring that we are compliant with legislation and Flagship's policies and procedures. You'll be responsible for a case load, providing support to tenants with concerns including safeguarding, hoarding, property condition concerns and mental health support. Also assisting with the management of tenancy breaches and tenancy fraud. Applications are welcomed for the role of Housing Officer from those with exceptional communication skills, with the ability to deliver complex and difficult messages in a simple and engaging way. Whilst being able to listen and empathise in order to act with our tenants' interest at heart. You can also confidently prioritise and manage a case load based on urgency. Educated to GCSE standard, or equivalent, you must also have a full UK driving license. In return for your hard work, we offer a competitive salary of £32,660.15 per annum and a benefits package that includes: <ul> <li>Company Car.</li> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Housing Officer The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 9962 and state that you are applying to be a Housing Officer, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here , to see the full list of benefits for this job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 05.12.2025. Interview Date: 16.12.2025, in Melton, near Woodbridge. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Housing Officer - Reference Number 9962 About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship . By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive. Division Housing Department Newtide Homes Locations Mobile - Newtide Homes - Kessingland, Mobile - Newtide Homes - Saxmundham, Mobile - Newtide Homes - Felixstowe, Mobile - Newtide Homes - Ipswich Remote status Hybrid Yearly salary £32,660.15

The Vacancy Part Time - 24hrs Hampshire Social Inclusion Test Valley and Eastleigh provides supported accommodation to adults, who are homeless or at risk of homelessness, across two locations. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. We also provide community support to individuals who are or have been rough sleeping to access and maintain emergency accommodation. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

The Vacancy FULL TIME - 37hrs Hampshire Social Inclusion Test Valley and Eastleigh provides supported accommodation to adults, who are homeless or at risk of homelessness, across two locations. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. We also provide community support to individuals who are or have been rough sleeping to access and maintain emergency accommodation. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance* Reporting Office: Morden Road, CR4 4DA Working Location: Garratt Lane office and South West London - changing to Morden Road, CR4 4DA (office due to open later this year) Patch locations (confirmed on appointment) Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday, 09:00 - 17:00 Closing Date: 5th December 2025 - 23:00 Interview Dates - Interview will take place on a date to be confirmed, please note if these are in person you will need to attend the Morden Road office - CR4 4DA . Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. *Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Role Profile - Neighbourhood Housing Lead.docx Join our South West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ Salary range <ul><li>£35,951 - £39,531 per year</li></ul>

Neighbourhood Housing Lead - SW - 7314

The Role: We are seeking a Housing Support Assistant to work in our busy Housing Services team. The role includes handling all enquiries by email, in person or on the telephone, providing support in accommodation and related matters regarding a move to Cambridge. Checking, verifying and approving all registrations for accommodation. The role holder liaises with customers and landlords on a daily basis. Accuracy in the use of a database, Word, email communications and the use of Excel to create and generate reports - all Microsoft Office packages. The role is varied, and you may be asked to undertake other administrative tasks to support the wider team. About you: In order to succeed in this role, you will join us with excellent communication skills, both oral and written, and accuracy in record keeping. Experience in the property and customer service sector, in the use of databases and Microsoft packages are essential. You will provide a welcoming and supportive response to customers, and to manage a range of tasks when it is very busy. Benefits of working at the University of Cambridge include: <ul> <li>Competitive rates of pay with automatic service related pay progression and annual cost of living increases;</li> <li>Generous annual leave allowance</li> <li>Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries)</li> <li>An auto-enrolment pension scheme, with a generous employer contribution;</li> <li>Travel benefits and retail discounts at over 2,000 local and national stores;</li> <li>Schemes to support with relocation</li> </ul>Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online. If you have any questions about this vacancy or the application process, please email Estates Division on <a href="mailto:EDR@admin.cam.ac.uk" target="_blank">EDR@admin.cam.ac.uk</a> Please quote reference BA47995 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Housing Support Assistant

Title: Neighbourhood Housing Lead - South West London Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience plus £1,300 ECU allowance* Reporting Office: Morden Road, CR4 4DA Working Location: Garratt Lane office and South West London - changing to Morden Road, CR4 4DA (office due to open later this year) Patch locations (confirmed on appointment) Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday, 09:00 - 17:00 Closing Date: 5th December 2025 - 23:00 Interview Dates - Interview will take place on a date to be confirmed, please note if these are in person you will need to attend the Morden Road office - CR4 4DA . Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. *Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks) Role Profile - Neighbourhood Housing Lead.docx Join our South West London Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

Location: Harrogate, North Yorkshire Salary: From £47,181 up to £51,356 per annum pro rata + relocation support Grade: M Contract: Permanent Hours: Full time (37 hours) The service is countywide and therefore candidates will be expected to work across other locality areas as needed to meet service demand. We very much promote flexible working with the ability to work remotely from a variety of bases as well as from home, provided it is suitable to provide the best service. However, the post holders will be required to Chair complex meetings across North Yorkshire as required and as set out below. It is expected that meetings with children and their families take place in person. Join Our 'Outstanding' Team as an Independent Reviewing Officer! North Yorkshire Council is proud to have a national reputation for excellence, and we're looking for passionate Independent Reviewing Officers (IROs) to join our dedicated team. We also welcome those who are looking to relocate. This is a great opportunity to become part of a well-established, experienced team, who are determined to achieve the highest standards of care and safety for children and young people. The successful candidates will be required to work from other parts of North Yorkshire as required. What Makes This Role Special? As an IRO, you'll be the independent voice for children and young people, ensuring their thoughts and opinions shape the decisions about their care. You will have a key role in ensuring the safety and welfare of children and young people. You'll chairreviews and oversee the plans for Children in Care, chair Child Protection Conferences, undertake Regulation 44 visits to our children's homes and also conduct Annual Reviews for Foster Carers, holding the Local Authority and partners to account and promoting a high quality of practice. This is a role for someone who thrives on making a difference, values quality assurance, and wants to work in an environment that embraces transformational change and innovation. What We're Looking For <ul> <li>Qualified Social Worker (Diploma in Social Work or equivalent).</li> <li>Social Work England registration. </li> <li>Significant experience in children and families work, including complex cases and multi-agency meetings.</li> <li>Strong communication, negotiation, and analytical skills.</li> <li>Ability to travel across North Yorkshire and work flexibly, including occasional out-of-hours meetings.</li> </ul>As a council we are lucky to benefit from access to modern technology enabling staff to work from multiple locations, including working from home. We very much promote flexible working, providing it meets our service needs. Why Join Us? <ul> <li>Generous Annual Leave: 28 days of holiday (pro-rata), increasing to 34 days after 5 years' service - plus public holidays.</li> </ul> <ul> <li>Pension Scheme: Save for your future with our generous Local Government Pension Scheme.</li> <li>Fitness Discounts: Discounted Gym memberships at various gyms across the county.</li> <li>Lifestyle Savings: Enjoy a wide range of discounts at hundreds of popular high-street and online retailers.</li> <li>And more: Additional wellbeing support, employee assistance, and development opportunities.</li> </ul>North Yorkshire as a county also benefits from excellent road and rail links, with easy access to bordering regions such as Yorkshire &amp; Humber, Lincolnshire, and East Riding, all of which are easily commutable to our great county, some members of our team travel from surrounding towns and cities including York, Beverley and Whitby. For an informal discussion about this post, please contact Melanie Dadd, IRO Team Manager on <a href="mailto:Melanie.Dadd@northyorks.gov.uk" target="_blank">Melanie.Dadd@northyorks.gov.uk</a> We welcome individuals looking to relocate, for further information please see our Relocation Policy Key dates Closing date: Monday 1 st December 2025 Interview date: Week Commencing Monday 8 th December 2025 Key documents Job Description / Person Specification.pdf Total Rewards Brochure Enhanced Level DBS Disclosure is required for appointment to this post. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. Apply now

Independent Reviewing Officer

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! There's a critical lack of affordable housing and we know there's no quick solution. Here at VIVID, we're building more new homes than ever to help meet the housing crisis. We're recruiting for a project manager within our development delivery team on a full time basis, working 37 hours per week. This role can be contractually based in either Portsmouth or Basingstoke with the ability to work from home some of the time. You will need to be willing to travel across our Hampshire hubs and sites on occasion. Want to know what we offer? <ul> <li>26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave </li> <li>A productivity-related bonus scheme to enhance your take-home </li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10% </li> <li>Life assurance paid at x 3 annual salary </li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash </li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave </li> <li>Access to counselling, legal and financial information </li> <li>Electric car scheme </li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes </li></ul>Here's the facts about the role: As project manager, you'll be responsible for delivering projects within our development programme, ensuring that our new homes delivery objectives are achieved in accordance with our financial plans and targets. The role will be project managing a variety of S106 and land-led development opportunities across our area of operation Managing and motivating external project teams, you'll ensure that the programme is delivered in line with our culture, business plan and performance requirements whilst promoting a clear commitment to customer satisfaction. You'll also be responsible for health &amp; safety and risk identification and mitigation on allocated projects. The successful candidate will already have experience in a housing development or construction related management role. You'll have a track record of successful involvement in affordable housing development programmes and as such will understand the social housing environment to include regulations and policy. The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the sixth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Project Manager - Social Housing

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>**Closing date for applications is 5th December 2025. About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Job Title: Housing Officer Head Office Location: Brindley Place, Birmingham Job Location: Brindley Place and Agile working Salary: £33400 - 41800 Contract type: Permanent Working hours: 37 hours per week Closing Date - 8 th December 2025 Interview Date - tbc About the role We are recruiting for a permanent Housing Officer to cover areas in the West Midlands, including Redditch, Coventry, Solihull, and Stratford-upon-Avon. In this role, you will help GreenSquareAccord deliver excellent customer service by meeting a range of housing needs across different types of tenures. You will work both independently and as part of a team to proactively provide a high-quality housing management service, with a strong focus on customer satisfaction and value for money. Your responsibilities will include managing complex tenancy issues, such as property condition concerns and cases of anti-social behaviour, as well as handling estate matters including health and safety. You will also support new and existing customers by giving them the information they need to manage and sustain their tenancy. When required, you will support the Regional Locality Manager by attending relevant Locality Board meetings in line with our Locality Model. This role requires a cover letter. If one is not provided, your application might not be considered. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You will have a good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. Housing or related qualification would be beneficial for this role. You will require knowledge and experience of housing and tenancy law, including succession, mutual exchange, assignments and ending tenancies. This will also include experience of tenancy or leasehold management and enforcement. For this role you will be able to demonstrate a good track history of delivering excellent customer service. This will also include excellent administration and organisational skills, with an ability to prioritise effectively and manage own demanding workload. A FULL UK driving licence is essential for this role. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>25 days annual holiday entitlement</li><li>A defined contribution pension scheme.</li><li>Trust based flexible working and a Confidential Employee Assistance Programme (EAP).</li><li>Two days paid volunteering leave per year</li><li>Buying and selling of annual leave</li><li>Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

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