field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Who We Are Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul> <li>Site Operations: Oversee daily operations, quickly resolve issues, and maintain compliance with safety and security standards.</li> <li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li> <li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li> <li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li> <li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li> <li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li> <li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li> </ul>Requirements Who You Are We're looking for someone who is: <ul><ul> <li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li> <li>Resilient: Calm under pressure, proactive, and solutions-focused</li> <li>Service-Minded: Thrives on helping others and delivering great experiences.</li> <li>Hardworking: Leads by example and gets stuck in when needed.</li> <li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li> <li>Leader: Confident in guiding and motivating your team to success.</li> </ul></ul>Benefits Why Join Us? <ul> <li>Salary: £30,000-34,000 </li> <li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li> <li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li> <li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li> <li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li> </ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Community Manager

Join Our Team as House Manager at a Prestigious World Heritage Site Are you passionate about history, heritage, and exceptional visitor experiences? We are seeking a dynamic and experienced House Manager to lead the care, management, and delivery of the highest standards at our historic Palace. As House Manager, you will be at the heart of ensuring the highest of standards for our visitors while helping to preserve and showcase the rich legacy of our World Heritage Site. In this exciting and varied role, you'll work closely with various teams across the estate to plan and manage the strategic maintenance of the Palace, ensuring that both conservation efforts and public engagement are seamlessly integrated. Your leadership will extend to managing a dedicated team, coordinating with external partners, and overseeing filming, events, and exhibitions to enrich our guests' experience. As part of the Operations Team, you will take on Duty Management cover on a regular basis, ensuring smooth day-to-day operations and exceptional service delivery. You'll also play a key role in fostering collaboration with other cultural institutions, enhancing the Palace's presence as a leading attraction. if you have any questions, or need support please contact the people team at <a href="mailto:poepleteam@blenheimpalace.com" target="_blank">poepleteam@blenheimpalace.com</a> What we are looking for: <ul><li>Ability to work in a demanding and busy area </li><li>Excellent customer service skills </li><li>A competent IT user </li><li>Experience of managing a team </li><li>Experience of security management in a similar environment </li></ul>What's in it for you: <ul><li>Staff Discounts<ol><li>20% on Blenheim retail</li><li>50% on Blenheim Café food outlets</li><li>30% at The Orangery </li></ol></li><li>Salary Sacrifice Schemes for Bicycles and Electric Vehicles</li><li>Access to our Benefits Platform with a range of additional benefits including:<ol><li>Instant discounts</li><li>Discount on Days Out</li><li>Day Passes for Family and Friends</li><li>Monthly Adventure Play Visit </li><li>Shopping Cards</li><li>Weekly Shop Discounts</li><li>Gym Scheme and Much More!</li></ol></li><li>Competitive Pension </li><li>Complimentary Event Tickets</li><li>Annual Pass for yourself and a family member </li><li>Staff Events</li><li>Holiday Purchase Scheme </li><li>Paid Volunteer Day</li><li>Free Fruit Wednesday</li><li>Free breakfast on Friday</li><li>Monthly Sharing a Sense of Belonging Events</li><li>Free Eye Test and a contribution for Glasses</li><li>Long Service Award</li><li>Onsite Parking</li><li>Free Blenheim Christmas Tree</li></ul>Benefits vary from contract type; these will be confirmed to you in our welcome letter. Here we invest in our People. Our Promise is to help our employees, Grow, Give and Belong. <ul><li>Grow - At Blenheim your talent is nurtured and your wellbeing in championed.</li><li>Give - Being a part of something much bigger, giving back to the wider community to work collaboratively and to meet our shared goals</li><li>Belong - Be a part of something special, know you matter and belong. </li></ul>

House Manager

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! At Anaplan, we are looking for a COMMUNITIES MANAGER to join our diverse Operations Team within the Global Product and Technology Organization. The role is full -time, hybrid and based from York where you will connect with stakeholders across the company to drive centers of excellence (COE) collaboration, consistency and execution. The COE Communities are new virtual teams encompassing Anaplan domain and application experts, pre-sales, enablement and other go-to-market functions with the goal of accelerating our company's growth curve by developing deep expertise within the Finance, Workforce Planning, Sales Performance and Supply Chain domains. We're a team that embraces and respects different perspectives towards our work. We aren't afraid to try new ideas. We're passionate about helping our customers and each other succeed. This is a rewarding career with a company that values diversity and invests in you. You'll need to be comfortable with multitasking and able to adapt quickly to change. We're a high-growth company developing best-in-class solutions to planning at an enterprise scale. Our customers rely on Anaplan as an always-on, shared, source of truth, as they navigate the constant change and planning required to stay on top in the marketplace-we're pioneering the Connected Planning discipline to help business make decisions more quickly and decisively than ever before. This role is an immediate full-time position. If you're ready to help us to solve unique challenges that no one is solving in the tech space yet, keep reading. Your Impact: <ul><li> Partnering with domain experts within our COE teams to establish a rhythm of collaborative updates, information sharing and cross-pollination of expertise and enablement materials</li><li> Own a master calendar for ongoing engagement sessions between the domain experts and the enabling, selling and post-sales functions within Anaplan</li><li> Create processes, practices, and culture for these virtual teams so they can function seamlessly in a matrixed fashion</li><li> Building and maintaining COE Community dashboards, landing page, content and other assets to drive collaboration into the broader Anaplan organization</li><li> Tracking and driving participation and engagement with the COE Community sessions and materials</li></ul>Your Qualifications: <ul><li> Practical experience of delivering cross-functional initiatives in a fast-paced setting</li><li> Project or Program Management Qualifications (PRINCE2, PMP, SAFE or other equivalent)</li><li> Passionate about problem solving and making a difference</li><li> Team focused - enthusiastic, approachable, collaborative, knowledgeable and flexible</li><li> Strong history of using data to drive decisions</li><li> Strong leadership skills, with demonstrated ability to lead via influence, in cross-functional environments</li><li> Excellent communication skills, in particular communicating technical concepts between audiences of varying backgrounds</li><li> Experience with change management in particular new process definition/rollout</li><li> Knowledge of go-to-market processes and organizations</li></ul>Bonus points: <ul><li> Experience of working with Atlassian suite products; Jira, Jira Align &amp; Confluence</li><li> Experience with Sharepoint or other intranet technologies</li><li> Formal Scrum or Agile Qualifications</li><li> Experience with managing software delivery, continuous integration and delivery pipelines</li></ul>What we offer: <ul><li> A rewarding, progressive career with a company that values diversity, flexibility and understands the need for a good work/life balance</li><li> Market-leading salaries combined with generous bonuses and a range of comprehensive benefits</li><li> 3 days of paid leave every year to help support the charity or cause of your choice</li><li> Challenging problems to solve -you will constantly be learning and pushing boundaries, working with some of the most committed people around.</li></ul>Our Commitment to Diversity, Equity, Inclusionand Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: <ul><li>Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. </li><li>Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. </li></ul>All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to <a href="mailto:people@anaplan.com" target="_blank">people@anaplan.com</a> before taking any further action in relation to the correspondence.

Communities Manager

Company Description Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The vision for our single corporate services is to: <ul><li>Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer. </li><li>Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts. </li><li>Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities. </li><li>Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. </li><li>Improve learning and development opportunities and sharing best practice, upskilling both Trusts. </li><li>Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. </li><li>Build resilience for individuals and our teams. </li></ul>The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. Job Description This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: <ul><li>Hampshire and Isle of Wight Integrated Care Board</li><li>Southern Health Foundation Trust</li><li>Portsmouth Hospitals University NHS Trust</li><li>University Hospital Southampton</li><li>Solent NHS Trust</li><li>South Central Ambulance Service</li><li>Isle of Wight NHS Trust</li><li>Hampshire Hospitals</li></ul>Band: 4 £26,530 to £29,114 per annum Hours: 37.5 - Full-time Contract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! About the Role As part of the Corporate Services Estates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Qualifications <ul><li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li></ul>Experience: <ul><li>At least one year of experience in the health service or a related field, with a proven track record in accommodation management.</li></ul>Skills: <ul><li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li></ul>Knowledge: <ul><li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li></ul>Additional Information The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.

Accommodation Manager

Job Title Neighbourhood Housing Lead FTC Contract Type Fixed Term Contract - 6 months (Maternity Cover) Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location South West London - Wandsworth Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 19 th March 2025 - 23:00pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal </li> <li> Westfield Health Cash Plan </li> <li> Great places to work certified 2024-2025 </li> <li> Best Workplaces for Women </li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li> You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. </li> </ul> The successful candidate should: <ul> <li> A minimum of one year experience in housing or property management. </li> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have demonstrable experience in a similar role. </li> <li> Have a valid license and access to a car for work use. </li> </ul>For this post, the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&amp;Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead FTC - 6578

Housing Management Coordinator Basingstoke Permanent, full time (37.5 hpw) 4 days in office 9-5 and 1 day of working from home for admin duties. Salary circa £25,000 and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Basingstoke, Mary Rose Court and our Group Home Properties. As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Customer group - Vulnerable Adults, Substance Misuse and Alcohol Service, Homeless prevention. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or voids within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for the 5th Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties. </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues. </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners. </li> </ul> Our team You'll join our managers Sherene and Stu, and our Basingstoke Social Inclusion Pathway team, who are super passionate about what we do! Sherene is a true example of how we 'grow our own', as she's on her third career with us having been a Housing Management Coordinator as well as a Housing Manager before stepping into her current Manager role. Job details <ul> <li> Based at our service in Basingstoke and you'll spend your time travelling around the properties within the local area. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Job Description About the role: As a Mobile Estate Assistant at Guinness, you will be responsible for providing high quality garden services to several of our housing schemes in Havant and the surrounding areas. This opportunity is a full-time, permanent position working 35 hours per week Monday - Friday. Some of the key duties involved are: <ul> <li>In your role as an Estate Assistant, you'll carry out grounds maintenance of our communal green spaces. </li> <li>You will maintain the upkeep of all landscaped areas, ensuring pathways and hard standings are kept clear of debris. </li> <li>Operate landscaping machinery, ride-on mowers, strimmers, hedge cutters and blowers. </li> <li>Working as part of a team. </li> <li>Provide a high-quality service to residents. </li> <li>Working outside all year round, working in inclement weather conditions as well as exposure to cold/heat and noise. </li> <li>Keep accurate records of your work, sharing best practice and ways of working to improve the service, learning from experience when things don't go to plan. </li></ul>Requirements: As you will be interacting with our customers and colleagues, we are looking for someone who has good customer service skills with the ability to work both within a team and on your own. You will also have: <ul> <li>Recent experience in grounds maintenance. </li> <li>Ideally, hold an NPTC qualification in brush cutter (strimmer), pedestrian mower, ride on mower, hedge cutter and PA1 and PA6 in spraying pesticides (not essential - as training is available where required). </li> <li>Have a good understanding of health and safety, COSHH requirements. </li> <li>Have basic IT knowledge and comfortable using mobile devices (training will be provided).</li> <li>Be punctual and a positive attitude. </li> <li>Full manual driving licence. </li> <li>Build effective relationships based on trust and respect and be a great ambassador for The Guinness Partnership. </li></ul>Desirable <ul> <li>NVQ Level 2 or 3 in Horticulture or equivalent </li> <li>PA1, PA4b &amp; PA6 NPTC Certificates </li></ul>What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum </li> <li>35 hours per week, Monday - Friday 8am - 4pm</li> <li>25 days of annual leave</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Healthcare cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To find out more about the role and to ensure you meet the essential criteria, please review the role profile. If this sounds like you, we would love to hear from you, click apply today! INDTGP TJTGP

Estate Assistant

About The Role Join our Thinking Lettings Team Are you passionate about great customer service? If so, we have an exciting opportunity for you! We're seeking a customer-focused Lettings Officer to join our team supporting our community lettings groups working at The Portsmouth Academy. The successful applicant will oversee daily operations, including opening and closing procedures as well as prepare facilities for activities, ensuring a welcoming environment. Delivering exceptional customer service with a positive, proactive approach will be at the centre of your practice. Key Responsibilities: <ul> <li>Stakeholder Engagement: Build strong relationships with customers, handle enquiries, and promote our services via our website and social media.</li> <li>Operational Duties: Oversee health and Safety, monitor site entry, and manage daily operations including opening and closing the facility.</li> <li>Lettings Management: Manage club and group bookings, ensuring smooth operations and excellent customer service.</li></ul>This is a part time weekend role with hours to be discussed. About Us Thinking Lettings is a family of lettings sites within the Thinking Schools Academy Trust. Connected to schools across the South East, South and the South West, our lettings recycle profits back into the Trust, helping support our aim of transforming life chances for all our children. What our Trust will offer you: <ul> <li>Competitive Pay Scales: Our TSAT pay scales exceed national levels.</li> <li>Performance Related Pay: We operate a Professional Growth policy that allows us to reward staff who meet their objectives with additional pay for exceptional performance. </li> <li>Pension Scheme Membership: Secure your future with membership of the Local Government Pension Scheme.</li> <li>Staff Wellbeing Focus: Access our 24/7 Employee Assistance Programme, free flu vaccinations, and eye care vouchers.</li> <li>Fitness and Wellness: Enjoy Free gym membership.</li> <li>TSTARS Staff Recognition: You will be part of our Staff Recognition Programme, with seasonal rewards for all staff.</li> <li>Refer a Friend: Spread the word and benefit financially from our Refer a Friend Scheme.</li> <li>Annual leave: An entitlement of 27 days, increasing to 31 after 5 years of continuous service (pro-rata for part time staff).</li> <li>Convenient Parking: Park for free in our on-site staff car park.</li> <li>Blue Light Card: School staff can now access the Blue Light Card for discounts across a wide range of categories including holidays, cars, days out and much more!</li> <li>TSAT Benefits Portal: a one-stop shop benefits hub that gives you access to a range of exclusive benefits including employee discounts, dental cover, Cycle to Work Scheme and Discounted Gym Membership. </li> <li>Tax Relief on Uniform: Claim for uniform maintenance, with no receipts required.</li></ul>What you need to do now: This is a fantastic opportunity to join us at a really exciting time for our gyms, as we continue to grow and enhance the services that we provide. If you are interested in joining our growing Multi-Academy Trust and developing your career, please apply today! Early applications are encouraged and we reserve the right to close the vacancy early if a suitable candidate is found. If you experience any issues in applying for this role or would like to arrange an informal discussion, please email [email protected]. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Lettings Officer

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors invoices</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

The Vacancy We are seeking a House Manager Hours of Work: 41.5 hours per week, 37 weeks per year (mainly term time) with some flexibility to support House events. Salary: Available on enquiry We have an exciting opportunity to join one of our Boarding Houses as a House Manager. Our House Managers play a key role in the support of the Housemaster/mistress in all aspects of the boarding house management, pastoral care and wellbeing of the pupils. The role is responsible to the Housemistress/master for the domestic welfare of the pupils, for managing the domestic staff and, by liaising with staff and parents, ensuring the smooth running of the House. The successful candidate should have excellent interpersonal, communication, administrative and organisational skills. For further information about this role please see the documents available at the top of this page, including the full Job Descriptions. To submit an on-line application, click on the 'Apply' button above. Please specify on your application which of the above roles you are applying for. If you require any accommodations or additional support during your application process, please do not hesitate to contact a member of the Recruitment team; email: <a href="mailto:thepeopleteam@marlboroughcollege.org" target="_blank">thepeopleteam@marlboroughcollege.org</a>, or phone: 01672 892461. We reserve the right to close this role early if a suitable number of applications are received and applicants may be called to interview before the closing date, early applications are therefore encouraged. The Company Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."

Job Introduction Job Title: Housing Assistant Salary: £23000 Contract: Permanent Location: Grove Village, Ardwick, Manchester M13 9HP Weekly Hours: 35o.... What is this role exactly? This is an exciting opportunity for an experienced Housing Assistant to join Grove Village Housing Management team, to support with delivering a range of professional housing and estate management services to our customers. Grove Village is a housing estate comprising of circa 1000 rented and privately owned properties situated in Ardwick just outside Manchester City Centre and offers unique housing experience. We are looking for an enthusiastic and passionate Housing Assistant that thrives on providing excellent customer service and continuously seeks to improve performance. What will my working week look like? This is an office based position providing first point of contact for our customers living on Grove Village. This could be face to face, over the phone or via email providing all aspects of housing management services. The office is open 9am-5pm, Monday to Friday and you will work a shift rota between 8.30am and 5pm. What will I be responsible for doing? First and foremost, you will be first point of contact for our rented and leasehold customers living on the estate. You will provide administrative support to the Housing Officers eg preparation of various documents, invoice coding, purchase orders, repairs reporting and monitoring, rent and service charge reviews etc. One of the great things about this role is working within a great team providing tangible support to our customers. System management is an important part of the role and you will maintain property management information, including updating of Orchard Housing, website pages, spreadsheets, databases, standard letters etc. Maintain databases and internal records for all initiatives and transactions managed within the team, ensuring accurate information is provided for management information. And what would make me stand out from the crowd? To be a successful asa Housing Assistant, here at YHG, you will have.... <ul><li>experience of working within a housing function </li><li>experience of providing great customer service </li><li>experience of using all Microsoft applications </li></ul>Ideally you will be a <ul><li> collaborative team player</li><li>willing to provide feedback to improve the services we offer</li></ul>This role is really suited to someone who likes to meet customers face to face and is happy working within an office environment. If you feel this could be the right role for you, we would love to hear from you! For more detail on the role, please review the role profile available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. That all sounds great, what's in it for me? In return we offer £23000.00 for a 35-hour week, and 25 annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work. Closing Date: 17th March 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1 Your Housing Group

Housing Assistant

INTERNAL ONLY VACANCY - THIS VACANCY IS ONLY AVAILABLE TO EMPLOYEES OF THE L&amp;Q GROUP AND ITS SUBSIDIARIES. ANY APPLICATIONS RECEIVED FROM EXTERNAL CANDIDATES WILL NOT BE PROGRESSED. Job Title Neighbourhood Housing Lead Contract Type Permanent Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location Brent Terrace Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 16th March 2025 -23:00pm Interviews will be held on a date to be confirmed. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal </li> <li> Westfield Health Cash Plan </li> <li> Great places to work certified 2023-2024 </li> <li> Best Workplaces for Women </li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li> You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. </li> </ul> The successful candidate should: <ul> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li> You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have demonstrable experience in a similar role. </li> <li> Have a valid license and access to a car for work use. </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Neighbourhood Housing Lead - Brent 6577

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

About us Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places. With the launch of our new Build to Rent business, there are many exciting roles becoming available. Over the next 15 years, Lendlease has huge ambitions to make this business an integral part of our Global business. Are you looking for your next opportunity to grow in an exciting new sector with a global business? Read on... The role Lendlease is seeking to appoint a Community Manager to support us in realising our vision. This role is critical to the development and success of this new team and will be responsible for the profitable operation of the apartment community, while providing excellent customer service and asset preservation and enhancement. Given the infancy of the BTR portfolio in the United Kingdom, this role will also support the Head of Build to Rent to develop processes, systems and team needed for the success of the business. What will you do? <ul><li>Supervise the daily activities of multiple operations teams to support efficient operations and ensure property services meet Company standards, or supervise and coordinate the staff or team leaders which may include overseeing the provision of quality services for customers and allocating tasks within client management plans to support staff in efficiently and safely performing their duties and to ensure all residents receive quality services in line with Company standards.</li><li>May typically oversee the maintenance and repair works undertaken by operations staff, regularly reviewing property facilities, identifying potential security and safety risks, allocating tasks needed to address risks and overseeing maintenance works to ensure the Property remains compliant with Company and statutory environmental, health and safety (EH&amp;S) standards.</li><li>Supervise and facilitate the daily performance and development of operations staff, coaching and building the skill sets required to ensure that staff are adequately resourced to perform their duties.</li><li>Build a vibrant, safe and welcoming community our residents enjoy being a part of.</li></ul>You will bring <ul><li>Proven block management / residential property management experience.</li><li>Experience in either a business operations role, and/or knowledge of the property management industry, and property management principles and relevant legislation.</li><li>Motivational team leader with experience delivering exceptional customer service</li><li>Results focused.</li><li>Excellent communication and organising skills including the ability to concurrently manage multiple tasks involving varied stakeholder groups.</li></ul>What we provide <ul><li>Car allowance</li><li>Flexible and hybrid work options</li><li>Industry leading pension scheme</li><li>Private medical health benefit and dental plan options</li><li>Enhanced parental leave</li><li>Life assurance</li><li>25 days annual leave with the option to buy or sell additional days</li><li>Wellbeing leave</li><li>Health and wellbeing support and initiatives</li><li>24/7 confidential Employee assistance programme</li><li>Discounted gym membership to over 2,500 gym's nation wide</li></ul>Want to find out more about our benefits? Click here. Belong at Lendlease We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.

The Vacancy EMPOWERING FUTURES We'd love to hear from you if you are passionate about helping make a huge difference in the lives of others. As a growing and ambitious housing provider we are looking for a special Project Worker to cover 20 part-time hours over evenings and weekends. The hours will be fixed but we do have a degree of flexibility to suit. You'll be a caring, empathetic problem solver with excellent all-round communication skills and belief in your capabilities. Using all these skills and more, you'll make a real difference enabling our customers to live independently. You'll be knowledgeable around benefits and housing management, computer literate with emphasis on Word and Excel which, along with your strong administration skills will aid our customers 'Move On'. You'll be a mentor and coach to our customers who are from a range of challenging backgrounds including drugs, alcohol and/or mental health issues assisting to improve their quality of life. Your confidence and ability to respond appropriately to issues will assist you addressing anti-social behaviour incidents / concerns, enabling you to respond appropriately minimising impact to others and preventing escalation. You'll be non-judgemental, empathetic and proactive in your support of our customers to move into new homes and make better life choices. Above all, you'll be a great team player with the flexibility to support your team in ensuring the right staffing levels giving customers access to our support when both wanted and needed. What we'll do for you If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, agile working, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being. You'll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you're helping people and communities across our region to thrive. To start your Futures journey take a look at our full role profile. Who we are Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job. Flexible Accountable Customer Centric Trusting Supportive

Who We Are We are a global socially-led creative agency, with unrivalled social media and influencer marketing expertise. With over 1,200 people in four continents, we deliver a global perspective to our clients in a time when social media is shaping culture. We're proud to be a multi award-winning agency, with Cannes Lions, One Show, Webby and Shorty Awards, to name but a few. Our most recent work has seen us help Amazon Music, Activision and Adidas deliver some of their biggest and most innovative campaigns to date. As well as creating for clients, we help educate the wider industry. Our Instagram publication The Feed tracks culture at the speed of social. 6,500 people registered or tuned into our events last year, and our reports garnered more than 20 million views. The Opportunity Do you spend hours of your day on TikTok, IG Reels or YouTube Shorts? Want to create award-winning work for some of the most iconic global brands of all time? Do you have proven experience in delivering fast pace social content for music labels or brands? Are you an energetic music fan who knows how to get audiences talking and lives for the memes? We're seeking a community manager to join our ever-growing editorial team. You'll be fully immersed in music fandoms - on Discord, in the forums, and X rumours and everything bubbling up online. You'll live and breathe social, and be abreast of all the latest music and podcast news - from following the latest artists and knowing the next trending sound to being all over the next big thing. This is a role where you'll get to turn that love for internet culture into a job, making fast-paced, unfiltered content for Gen Z audiences. You'll be as excited by low-fi internet-y content as you are by bigger creative concepts. Identifying stories for audiences, crafting ideas to create content they'll love, and showing that we understand the audience and culture they play in - whether that's a quick meme, video execution, or a killer community management response alongside posting content on the channels and responding to comments. Requirements What You'll Have Delivered Elsewhere <ul> <li>Crafted social copy for distribution across social media channels that have led to high engagement within the community.</li> <li>Supported in the day-to-day community management for major music brand and engaged with the community which has helped the team around you create viral moments.</li> <li>Handled channel and content management for major music brands with minimal to no errors.</li> <li>Maintained editorial planning calendars and publishing toolkits that have been adopted by multiple clients</li> <li>Be a guardian of your clients' tone of voice - ensuring the quality of copy and content remains high across all accounts and a delivered authenticity within the community.</li> <li>Found story hooks and insights and worked with teams to create social-first content for brands with your ideas being adopted.</li> </ul>What Else Are We Looking For? <ul> <li>Experience in writing social copy and community managing for brands </li> <li>Someone with the ability to interpret music brand TOVs and the different audiences music brands are trying to reach</li> <li>A flair for storytelling across multiple social platforms</li> <li>Someone who is good at receiving feedback and working to tight deadlines</li> <li>Good social platform knowledge and understanding of the ever-changing social content best practices on each</li> <li>Someone with the flexibility to work in a reactive way</li> </ul>Benefits Our Culture and the Nice Stuff Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK can be found here which details our focus areas across People, Work and Culture in 2023. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via <a href="mailto:recuitment@wearesocial.net" target="_blank">recuitment@wearesocial.net</a> So let's get to the good stuff, we offer all those things you would naturally expect; 25 days holiday, pension scheme &amp; life assurance. But what we love most is connection, so we have our WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world! But what's life around here really like day-to-day? Well, we ask our people regularly what they think about us/their role and here are some of the most common things they say: <ul> <li>I value my manager we have a good relationship</li> <li>We love to 'get social' with the people I work with</li> <li>Trusted to get on with the job, without 'micro-management'!</li> </ul>If this all sounds like the place you have been waiting to find then apply now! What are you waiting for? #LI-SB1

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Accommodation Manager Alliance House - London £32,291.16 - £33,990.72 per annum 35 hours per week We are looking to recruit an Accommodation Manager to join our team at Alliance House - London. Reporting to the City Manager, you will oversee the operational and facilities management of the site. You will work in a challenging and rewarding environment which will offer excellent opportunities to develop within the team and company. The role of Accommodation Manager will include: <ul> <li>Managing occupancy through working with partners and local educational institutions</li> <li>Preparing and managing local budgets and monitoring accounts</li> <li>Monitoring contract service performance, taking action to deal with poor performance and promoting best practice</li> <li>Managing the recruitment, performance and development of staff</li> <li>Developing and implementing effective operational plans to ensure that service delivery meets contracted quality standards</li></ul>Skills and experiences: <ul> <li>Experience of supporting the delivery of high-quality accommodation operations or customer service is essential</li> <li>Working knowledge of effective communication at all levels</li> <li>Some experience of managing staff and providing administrative support to the wider team</li> <li>Excellent communication and customer service skills</li> <li>Previous experience of Microsoft Office applications including Word, Excel and Outlook</li> <li>Occasional travel may be requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days leave rising to a maximum of 30 days (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work Scheme</li> <li>Voluntary health plans</li> <li>Employee discounts</li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li></ul>Job Reference: 223705 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Title Neighbourhood Housing Lead Contract Type FTC - until December 2025 Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location Stoke Poges Reporting Office Slough - please note the current office is due to change from Beacon House to another location Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 14 th March 2025 Interviews will be held on a date to be confirmed. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development </li> <li> Annual leave starting from 28 days rising to 31 PLUS bank holidays </li> <li> Excellent Pension Scheme - double contribution up to 6% </li> <li> Generous non-contributory life assurance </li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal </li> <li> Westfield Health Cash Plan </li> <li> Great places to work certified 2024-2025 </li> <li> Best Workplaces for Women </li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. </li> <li> You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. </li> </ul> The successful candidate should: <ul> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. </li> <li> You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. </li> <li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. </li> <li> Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. </li> <li> Have demonstrable experience in a similar role. </li> <li> Have a valid license and access to a car for work use. </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Neighbourhood Housing Lead - Stoke Poges FTC - 6566

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to Lead on the delivery of an end-to-end generic tenancy management and safety compliance service across Your Housing Groups six high risk tower blocks in Liverpool, that is both brilliant and customer centric. What will my working week look like? Living locally in or around Liverpool you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer here at YHG, you will have... <ul><li>Knowledge of the legal and regulatory framework of social housing and property / tenancy management</li><li>Good knowledge of best practice in safeguarding adults and safeguarding children</li><li>A good level of understanding of Housing Management and relevant Housing services</li></ul><ul><li>Good knowledge of legislation and regulation in respect of building safety and fire prevention. </li></ul>Ideally, you will... <ul><li>Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives.</li><li>Be a real team player, working closely with colleagues within your own team and cross department decisions.</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. That all sounds great, what's in it for me? In return we offer £28,000 - £30,395 per annum for a 35-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29K properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents. Closing Date: 14th March 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1 Your Housing Group

Tenancy Management Officer

Founded in 2014, Linjer is a design studio to make it easier for people to invest in long-lasting, quality products. Our headquarters are in Hong Kong, but we are looking to start a satellite office in Bangkok, where many of our products are made. We are seeking a Community Manager to join our team. The position is full-time in London. What makes this an exciting opportunity? <ul><li>Learn about the role and apply your skill set to a brand beloved by millions of parents across North America and Europe</li><li>Work with a highly experienced and entrepreneurial team</li><li>The brand is a new addition to our portfolio and we're bringing big changes to it - you'll have a lot of room to make an impact!</li><li>Competitive compensation package</li></ul>What You'll Do <ul><li>Formulate creative social media and influencer campaigns, and mobilize the team to implement them</li><li>Coordinate with other team members to ensure a steady stream of new social media ad content</li><li>Using ad performance data, identify trends in winning ad concepts and ensure that we make variations/iterations</li><li>Create content (both visual + copy) for various marketing channels: email, SMS, and social media</li><li>Build and optimize email content, cadence, and segmentation strategy for all promotional, triggered, and transactional emails</li><li>Monitor website performance and propose improvements in design, content and experience</li><li>Assist in company-wide strategy setting</li><li>Regularly report marketing performance</li></ul>Who You Are <ul><li>A recent university graduate</li><li>Fluent English speaker</li><li>You're an avid social media user and are interested in digital marketing</li><li>You have a customer-centric mindset, which translates into you understanding what kind of marketing is likely to be effective for our target customer (a millennial/Gen Z mother)</li><li>You have an eye for aesthetics and can create engaging content </li><li>You take initiative and are driven by passion</li><li>You love being creative!</li><li>You're coachable and dedicated to continuous personal improvement</li><li>You're tech literate and can learn new software with ease</li><li>You thrive in a high-growth environment and enjoy a startup team culture</li></ul>Bonus: you are our target customer yourself (millennial/Gen Z mother)! Not a requirement though :) If you have never received training in writing a cover letter before, please search online for guidelines on how to write a cover letter.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Turner Place development based in Thatcham, Berkshire. This position is offered on a 12 month fixed term contract. Built in 2020, Turner Place is a Retirement Living development that consists of 40 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Benefits: Group personal pension, life insurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Our Neighbourhood and Estates team is growing and with that growth, we are now looking for two Neighbourhood Housing Officers to join our incredible team! Your role is integral to the services we offer our residents and will offer a proactive, high quality and customer focused neighbourhood management service. You will respond positively and in line with our values to sensitive situations, challenging behaviours and complex problems and will be able to apply law, policy and best practice to your decision making. We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We've also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Requirements Outline of Key Responsibilities... <ul> <li>In this role, you'll be a key player in managing and addressing tenancy and estate management challenges, collaborating with a dedicated team. You'll oversee a caseload within a specific geographic area, taking responsibility for each case until a solution is fully reached.</li> <li>As the first point of contact for the Neighbourhood and Estate team, you'll handle inquiries via phone, email, and in person. You'll connect with other teams when needed to ensure that customer queries are addressed quickly and in line with our service standards and KPIs.</li> <li>Your proactive nature will help you investigate any potential breaches of tenancy conditions, ensuring appropriate actions are taken to resolve issues. This includes serving Notices of Seeking Possession, gathering evidence, recommending injunctions or legal actions, and attending court hearings.</li> <li>You'll also handle all tenancy and neighbourhood processes, including administration, while adhering to statutory timelines, policies, and procedures for mutual exchanges, successions, management transfers, settling-in visits, welfare visits, tenancy changes, notices, and more.</li> <li>By taking a swift and victim-centred approach to reports of anti-social behaviour, you'll work to understand the issues affecting our communities and their root causes. Your proactive efforts will help resolve and prevent anti-social behaviour (ASB) in collaboration with the Tenancy Enforcement Team Leader, providing guidance and determining when escalation is necessary.</li> </ul>We are looking for someone who has/is... <ul> <li>Experience in providing excellent customer service, whether it's through phone calls, face-to-face interactions, or emails, ideally in a housing setting.</li> <li>An understanding of the current laws related to housing, especially landlord and tenant regulations within the realm of social housing. </li> <li>Self-motivated, capable of working independently while effectively planning their workload and achieving performance goals.</li> <li>Strong negotiation skills are essential, as you'll be handling challenging situations and working towards positive outcomes for our customers.</li> <li>Additionally, a valid driving license is required, as you'll need to travel between sites and conduct visits when needed.</li> </ul>Benefits In return, we are offering... <ul> <li>An annual salary of £35,036.19 plus a car allowance of £1,545 per annum</li> <li>We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds</li> <li>Flexible working around a 37 hour week</li> <li>Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year</li> <li>Pension - between 7% - 12% dependant on individual contribution</li> <li>Life assurance - a payment of X3 your salary.</li> <li>Annual Flu Jab - provided each winter to all employees.</li> <li>Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points</li> <li>Competitive medical cashback plan</li> </ul>"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Neighbourhood Housing Officer

The Vacancy Permanent, Full Time (37 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives', but we're also entrepreneurial, maximising the value of our money and resources. We are currently looking to recruit a Neighbourhood Housing Officer to join our team! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives. As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues. With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing. With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Closing date: 23rd March 2025 Interview date: 31st March 2025 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting.</li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Accommodation Assistant Location: Whitecliff Bay Hours: Up to 24 hours per week -Various Hours Available Salary: £11.44 per hour; Variable seasonal contract What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

89 Housing / Neighbourhood management Jobs in England