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About Us Choosing to work at Stef &amp; Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vital services for the homeless, backed by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion, and opportunity for all. The Role As the Site Officer, you'll be the face of Stef &amp; Philips to our vulnerable tenants. From their initial check-in, through regular inspections, dealing with any issues, to their check-out once they move on, you'll provide consistent support. You'll work with colleagues to deal with maintenance issues, and with local authorities and supporting agencies such as social services and benefit providers to support the tenants. We have various sites around the Greater London area which are monitored 24 hours a day/ 7 days a week. There are a variety of shift patterns and locations. Main Duties &amp; Responsibilities <ul><li>Provide a professional and friendly reception service, greeting and signing in and out all visitors to the building.</li><li>Conduct hourly patrols around the building to ensure there are no issues that need addressing.</li><li>Deal with residents queries and requests confidently, with a positive "can do" attitude and log requests or queries so that all staff are aware of issues.</li><li>Answer telephone calls in a polite and friendly manner and log all queries.</li><li>To ensure that any repairs or maintenance issues are logged and report to your manager to maintain the safety and security of the building.</li><li>Familiarise yourself with fire exit doors and assembly point.</li><li>Check the Fire panel for faults and report to your manager.</li><li>Maintain building security by following safety procedures.</li><li>Use Salesforce to log daily notes and all contact with tenants and agencies.</li><li>Ensure Tenants are informed of their tenancy obligations.</li><li>Supporting tenants to manage and sustain their tenancies and signposting where extra support is needed.</li><li>Ensure all complaints are recorded, reported and addressed accordingly.</li><li>Ensuring periodic inspections are completed and recorded through Salesforce.</li><li>Support other departments with Health and Safety inspections.</li><li>Conduct check-in and check-out inspections.</li><li>Reporting any anti-social behavior, investigating causes and liaising with 3rd party agents if needed.</li><li>Assessing tenants' suitability for properties while liaising with the allocations team.</li><li>Liaising with maintenance team in inspecting external contractor works.</li><li>Maintain a safe working environment.</li><li>Report all incidents or potential hazards.</li><li>When lone working adhere to the Service Level Guideline at all times, ensuring any concerns are raised as appropriate.</li><li>Ensure relevant policies and standards are followed at all times and maintained.</li><li>Attendance at staff briefings.</li><li>Maintain a professional attitude of service acting as a role model for all staff.</li><li>Act in a non-discriminatory, non-judgmental manner.</li><li>Respect people's right to privacy and always maintain confidentiality.</li><li>On occasion you will be required to complete ad hoc responsibilities as authorised by your Line Manager and Leadership team.</li></ul>Skills &amp; Knowledge <ul><li>Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries.</li><li>Ability to prioritise workload and work effectively in a high-pressured environment.</li><li>Close attention to detail.</li><li>A proficiency in the use of MS Office including Outlook and Word.</li><li>Strong administrative skills.</li><li>Previous experience in a similar position.</li><li>Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels.</li><li>Working on own initiative without close supervision and as part of a team.</li><li>Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes.</li></ul>Ideal but not Essential <ul><li>Experience of using Salesforce or other CRM System.</li><li>Knowledge &amp; experience working in customer Service or complaints resolution within temporary &amp; emergency accommodation.</li><li>Knowledge of temporary accommodation government legislation.</li><li>Experience working with or for a local authority, housing association or housing provider.</li></ul>Benefits <ul><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ul><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ul></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>Professional Emergency First Aid at work training</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>Diversity &amp; Inclusion Stef &amp; Philips is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know. We'd be delighted if you tick off all our boxes, but we also believe it's just as important we tick all of yours. If you think you have most of what we're looking for but not everything, go ahead and apply. We'd still love to hear from you! How to Apply: Complete our online application process by uploading your details here: <a href="https://stefphilips.recruitee.com/o/site-officer" target="_blank">https://stefphilips.recruitee.com/o/site-officer</a>

Accommodation Officer

<ul><li>Information_for_Candidates</li><li>Organisational_Culture_framework</li><li>Reference_Form_11B_for_posts_requiring_DBS</li><li>Reference_Form</li><li>New_Post_-_Specialist__Rent___Data__-_Neighbourhood_Housing__Income_</li></ul>Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail <a href="mailto:sally.nielsen@guildford.gov.uk" target="_blank">sally.nielsen@guildford.gov.uk</a> quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers. Follow us on Twitter @GuildfordBC Are you detail-oriented, data-savvy, and passionate about delivering high-quality housing services? Join our dedicated Income Team and play a key role in supporting residents and ensuring the smooth operation of our rent and housing systems. About the Role As a Specialist (Rent &amp; Data), you'll support the Income Manager and Deputy to the Neighbourhood Housing Lead in delivering a comprehensive housing and rents service. You'll be responsible for managing rent data, reconciling transactions, and ensuring accurate reporting and communication with residents and partners. Key Responsibilities <ul><li>Collect and analyse data for income monitoring and reporting</li><li>Oversee daily cash postings and ensure accurate fund allocation</li><li>Reconcile rent transactions and balances across accounts</li><li>Prepare annual rent increase notifications and monthly statements</li><li>Liaise with external printers for rent statement production</li><li>Collaborate with IT and Finance to resolve system issues</li><li>Monitor and manage rent accounts for North Downs Housing</li><li>Support the Housing Rent Assistant and liaise with debt collection teams</li><li>Identify households impacted by Universal Credit migration</li><li>Produce reports and maintain accurate records on the housing database</li></ul>Who We're Looking For <ul><li>Experience in housing income or rent management</li><li>Strong analytical and data handling skills</li><li>Excellent communication and organisational abilities</li><li>Ability to work independently and collaboratively</li><li>A commitment to delivering excellent customer service</li></ul>Why Join Us? <ul><li>Be part of a supportive and forward-thinking team</li><li>Make a real impact in the lives of residents</li><li>Opportunities for professional development</li><li>Work in a role that values accuracy, collaboration, and service excellence</li></ul>Interested? Apply now and help shape the future of neighbourhood housing income services. Salary range <ul><li>£35,593 - £41,110 per year</li></ul>

Specialist (Rent & Data) - Neighbourhood Housing Income

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>.&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Policy manager - regional engagement and devolution

Todber Valley - Accommodation Manager- FTC 12 Months Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul> Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Butterworth Grange in Bamford. Exclusively designed for the over 60s, our stunning development of one and two bedroom retirement apartments is located on Norden Road in the picturesque town of Bamford Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Martello Court development based in Eastbourne, East Sussex. Hours: 35 hours per week -Monday to Friday Hourly rate: £25,061.4 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Chestnut Court in Bridlington. Chestnut Court was built by McCarthy &amp; Stone purpose built for retirement living. The development consists of 32 one and two-bedroom retirement apartments for the over 60s. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Accommodation Assistant Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Salary: £12.21 per hour- Paid weekly! Contract: Seasonal contract- variable hours What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go "Wow!" However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a> What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you Enjoy some great benefits, including: <ul><li>A great working environment - We work hard but have fun along the way</li><li>Competitive salary with bonuses</li><li>Pension scheme</li><li>Up to 50% Discounts on Away Resorts holidays with offers for friends &amp; family to also enjoy</li><li>20% On-park discounts</li><li>Monthly Team incentives</li><li>Career Development - if you are hungry for more, we have a proven track record in investing into our team members </li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Annual salary: up to £28,917.00 Resident Liaison Officer Thanet Full Time Permanent Salary up to £28,917 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Role Criteria: <ul><li>Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience</li><li>Experience of handling multiple tasks in a high volume in a rapidly changing environment</li><li>Coordinate and deliver all customer operational related tasks and communication materials as appropriate</li><li>Ensure customer appointments are attended on time and to standard </li><li>Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively </li><li>Support customer engagement activities across all channels</li><li>Support Customer Service Centre with resolution of front-line complaints and queries </li><li>Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations</li><li>Convey accurate and timely information to customers and operational team, in clear simple terms</li><li>Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution </li><li>Experience of developing and delivering service improvements</li><li>Experience of partnership /alliance /collaborative working</li><li>Good time management, planning &amp; organisational skills</li><li>Experience of working with computerised systems</li><li>Good written, verbal, and interpersonal skills with strong customer experience ethos and strong communication skills</li><li>Experience of delivering community projects</li></ul>Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Company Van and Fuel Card</li><li>Uniform</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity &amp; Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Resident Liaison Officer

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul><li>Free employee meals on duty</li><li>50% Off F&amp;B in all properties</li><li>€/£60 employee rate on rooms for all Dalata-owned hotels</li><li>30% off Friends &amp; Family rate</li><li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li><li>Employee Assistance Programme.</li><li>Cycle to Work Scheme/Transport Schemes</li><li>Pension access (Ask your HR Manager for local pension information)</li><li>Development Opportunities through our Dalata Academy- support your career journey</li><li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li></ul>Your Job: <ul><li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li><li>Point out anything that needs fixing.</li><li>Be ready to help in other departments.</li></ul>What You'll Need: <ul><li>Having experience in cleaning and housekeeping is good, but it is not needed.</li><li>Friendly with customers</li><li>Pay attention to details.</li></ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

<ul> <li>Employer: Wyre Council</li> <li>Salary: £33,143 - £35,412</li> <li>Location: Civic Centre</li> <li>Contract: Permanent</li> <li>Working Pattern: Full Time</li> <li>Hours: 37 hours per week.</li> <li>DBS Check: No</li> <li>Closing Date: 19/10/2025 at 23:59</li> <li>Reference: Com/25/322570</li> </ul>EMPTY AND AFFORDABLE HOUSING OFFICER 37 HOURS PER WEEK GRADE 7 £33,143 - £35,412 Located on the Lancashire coast, with Preston, Blackpool and the Lake District nearby, Wyre is an area of great contrast and includes urban areas, seaside resorts, a marina, traditional market towns and picturesque villages within an extensive rural area that includes part of the Forest of Bowland, an Area of Outstanding Natural Beauty. Such a diverse area presents an interesting and challenging mix of urban and rural planning and regeneration issues particularly when it comes to empty and affordable homes. We are looking to recruit a full time Empty and Affordable Homes Officer to join our Planning Policy team. The successful candidate will provide support to the Affordable Housing Delivery Officer in monitoring affordable housing and bringing new delivery forward, as well as being the main point of contact for identifying and addressing empty homes, by supporting owners to bring them back in to use and even converting them into affordable housing where possible. Ideally with knowledge and experience of dealing with empty homes and/or affordable housing, you will be a confident and effective communicator and use your skills to engage with empty homeowners, other departments within the Council and members of the public. With previous experience of delivering high performance standards, you will have a clear understanding of the relationship between corporate priorities and the delivery of a high-quality service to our customers. If you are passionate about positively shaping the future of affordable housing and working with our stakeholders to bring life back into empty homes then this could be the job for you. For further information about the position please contact Madison Yeo, Affordable Housing Delivery Officer on 01253 887246. Interviews are provisionally scheduled to take place on Tuesday 11 November 2025. Closing date: 19 October 2025 How to apply A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development. Wyre Council offers this development through many of its career paths. To apply for one of our vacancies, click on 'apply online' to begin your application

Empty and Affordable Housing Officer

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. </li></ul>Desirable <ul><li>Evidence of change management delivery </li></ul>

Community Manager

The Vacancy WPS is expanding its domestic retrofit programme across the North West, and we're looking for a passionate and proactive Resident Liaison Officer (RLO) to join our Planned Division specifically within the Manchester area. This is a fantastic opportunity to be part of a team delivering meaningful change to communities through energy efficiency upgrades. About the Role As an RLO, you'll be the key point of contact between residents and our delivery teams, ensuring smooth communication and minimal disruption during retrofit works. You'll support projects that aim to create warmer, healthier homes while helping residents reduce fuel bills and carbon emissions. Scope of Works Includes: <ul> <li>Insulation and ventilation upgrades</li> <li>Window and door replacements</li> <li>Installation of renewable technologies (Solar PV, Air Source Heat Pumps)</li></ul>Why Join Us? Now is a brilliant time to become part of WPS. Your work will directly contribute to: <ul> <li>Improving living conditions for households in Manchester</li> <li>Supporting the UK's net-zero goals</li> <li>Building trust and engagement within local communities</li></ul>What We're Looking For: <ul> <li>Excellent communication and interpersonal skills</li> <li>Experience in customer-facing roles, ideally within housing or construction</li> <li>Ability to manage resident expectations and resolve issues sensitively</li> <li>Organised, empathetic, and solution-focused</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Vacancy WPS is expanding its domestic retrofit programme across the North West, and we're looking for a passionate and proactive Resident Liaison Officer (RLO) to join our Planned Division. This is a fantastic opportunity to be part of a team delivering meaningful change to communities through energy efficiency upgrades. About the Role As an RLO, you'll be the key point of contact between residents and our delivery teams, ensuring smooth communication and minimal disruption during retrofit works. You'll support projects that aim to create warmer, healthier homes while helping residents reduce fuel bills and carbon emissions. Scope of Works Includes: <ul> <li>Insulation and ventilation upgrades</li> <li>Window and door replacements</li> <li>Installation of renewable technologies (Solar PV, Air Source Heat Pumps)</li></ul>Why Join Us? Now is a brilliant time to become part of WPS. Your work will directly contribute to: <ul> <li>Improving living conditions for households in Liverpool</li> <li>Supporting the UK's net-zero goals</li> <li>Building trust and engagement within local communities</li></ul>What We're Looking For: <ul> <li>Excellent communication and interpersonal skills</li> <li>Experience in customer-facing roles, ideally within housing or construction</li> <li>Ability to manage resident expectations and resolve issues sensitively</li> <li>Organised, empathetic, and solution-focused</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Scheme Manager Eleanor Cross Road is a supported scheme providing accommodation for up to 20 single homeless people in Broxbourne which includes floating supporting into the community. The team offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find move-on accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions. We are excited to recruit a Scheme Manager with the right values and behaviours who can encourage and nurture a positive workplace culture based on respect and dignity for those experiencing homelessness. Our values are: <ul><li>People we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>About the role As a Scheme Manager, you will lead a team and be responsible for overseeing support, advice and assistance to people who are experiencing homelessness and multiple disadvantages ensuring individuals are able to access and maintain a safe and secure home of their own. We are looking for someone who has: <ul><li>Knowledge of relevant legislation in relation to homelessness, housing and the equalities act</li><li>Understanding of the multiple and complex needs experienced by homeless people</li><li>Previous experience of working in services for people experiencing homelessness</li><li>Previous experience of managing others</li><li>Previous supervisory experience</li></ul>The Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 per annum for a 37.5 hour a week contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>We are an Equal Opportunities &amp; Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Scheme Manager

We take our housekeeping standards seriously. So, we're searching for a Room Attendant to join us at voco Belfast an IHG Hotel with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. Not only will you be joining a Global brand, but we also have a local focus being part of The INUA collection. A little taste of your day-to-day Every day is different, but you'll mostly be: <ul> <li>Making sure every single room is at its absolute best for our guests</li> <li>Helping our guests in any way you can - whether they've forgotten their toothbrush or just need to find the elevator</li> <li>Keeping your supervisor in the loop by advising them of any progress or problems</li> <li>Monitoring and controlling supplies to minimise waste</li> <li>Doing your best to reunite guests with any lost or misplaced items</li> <li>Regularly assisting with deep clean projects</li> <li>May include late room attendant duties</li> <li>Public area cleaning</li></ul>What we need from you <ul> <li>It's a physical role and you'll be on your feet most of the day, so fitness is important</li> <li>Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects</li> <li>You may need to bend and kneel to complete some activities</li> <li>Literacy skills - reading, writing and basic maths skills </li> <li>Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays</li></ul>About the role: Opportunity for Full or Part time. Benefits: We are proud to offer you industry leading Benefits! <ul> <li>Discounts across IHG Hotels &amp; Resorts- WORLDWIDE, including 50% off Food &amp; Beverage experiences when you stay.</li> <li>Enhanced Pension - We match up to 5%.</li> <li>Life Assurance</li> <li>Company Maternity &amp; Paterntity </li> <li>Earn IHG Points for Tripadvisor Incentives</li> <li>Colleague of the Month/ Annual Value Awards</li> <li>Be part of a prestigious hotel collection renowned for exceptional service.</li> <li>Access to employee discounts for you, your family and friends.</li> <li>Learning and development opportunities- including NVQs</li></ul>We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family! The iNUA Collection is an equal opportunities employer. You must be eligible to work in the UK to be considered for this position.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Hanna Court in Handforth. Hanna Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today! Job Summary Park Holidays UK is seeking a talented, enthusiastic, and passionate Accommodation Manager to join our team. The successful candidate will be responsible for overseeing the standards and operations of our accommodation services, ensuring a high level of cleanliness, safety, and guest satisfaction. This role requires strong leadership, excellent communication skills, and a commitment to exceeding guest expectations. As an Accommodation Manager, you will play a crucial role in maintaining our holiday fleet to the highest standards, both during peak season and in preparation for seasonal changes. Job Duties <ul> <li>Prioritise guest satisfaction by always ensuring professional and courteous communication.</li> <li>Assist in pre-season preparations and winter close-down tasks, including setting up and securing accommodations, managing inventory, and completing necessary maintenance tasks.</li> <li>Train, support, and monitor the cleaning team to ensure they meet company standards of cleanliness and safety.</li> <li>Ensure the cleaning team complies with Health &amp; Safety standards and COSHH regulations; obtain relevant risk assessments and method statements from contractors.</li> <li>Manage key handling, inventory management, and the upkeep of safety equipment such as smoke detectors and fire extinguishers.</li> <li>Ensure all accommodations are inspected and meet company standards before guest check-in, and that any maintenance issues are promptly reported and addressed.</li> <li>Oversee the linen process and ensure all housekeeping areas are kept clean, tidy, and well-organised in compliance with Health &amp; Safety regulations.</li> <li>Oversee staffing levels, including recruitment, scheduling, and rota management, to ensure adequate coverage and operational efficiency.</li> <li>Monitor and maintain the cleanliness and condition of all accommodations, ensuring they meet company standards.</li> <li>Greet and communicate with guests professionally and courteously, delivering exceptional guest service.</li> <li>Lead pre-season preparations, including setting up the fleet, managing inventory deliveries, and ensuring all units are guest ready.</li> <li>Oversee winter closedown activities, ensuring all accommodations are properly secured, cleaned, and prepared for the off-season.</li> <li>Manage linen stock levels and the overall linen process to ensure efficient operation.</li> <li>Foster strong communication and collaboration with the Holiday Service team to maintain the highest operational standards for the hire fleet.</li> <li>Ensuring all keys are always safeguarded and accounted for.</li> <li>Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.</li></ul>Requirements <ul> <li>Proven experience in a similar role within the hospitality or accommodation sector.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Commitment to delivering high standards of guest service.</li> <li>Knowledge of Health &amp; Safety and COSHH regulations.</li> <li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li> <li>Flexibility to work during peak season and manage off-season preparations.</li></ul>We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. Benefits At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: <ul><li>Generous discount on holidays across our parks</li><li>Discount on all food items on park</li><li>Free premium eye test voucher</li><li>Access to the Help@hand app offering health, wellbeing, and retail discounts</li><li>Comprehensive Employee Assistance Programme</li><li>Discounted gym memberships</li><li>Employee referral scheme</li><li>Sales referral scheme</li><li>Free expert mortgage advice</li><li>Company pension scheme</li></ul>IND1 Location:

We are looking for an incredible Community Manager for our Cocoa Works development in York! Thekey objective of this role is to ensure the team provides a high standard ofservice to residents alongside an efficient administration of leaseholdservices. You will be responsible for our development focusing on buildingcommunity engagement amongst resident's whist maintaining a safe and complaintbuilding. Ifthis fantastic position is for you, continue reading on and apply now to beapart of an organisation that truly believes that our people should be at theheart of all our decisions! Whatdo we offer? <ul><li>We offer a basic annual salary of £35,000 - £45,000 &amp; amazing benefits: enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more</li><li>We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!</li></ul>Whatwill you do? <ul><li>To oversee the delivery of all aspects of the Property Management Agreement (PMA), ensuring that key time frames and client commitments are fully met.</li><li>Responsible for residential leaseholders and to ensure the day-to-day onsite management complies with the statutory and contractual requirements of the lease. </li><li>To prepare and deliver an annual service charge in line with the lease structure, with management of the Monthly expenditure, debt recovery and contractor payments approvals</li><li>Deliver weekly, monthly and quarterly client reporting on performance and operational budget management. </li><li>Implement and fully support an engagement strategy that includes resident communication and events as well as feedback and satisfaction levels.</li><li>To ensure site as well as residents/contractors/landlords are compliant with statutory and contractual obligations including RICS, ARMA and HSE</li><li>Responsible for the Health and Safety building compliance, working alongside the Facilities Manager to oversee the PPM schedule, maintenance and HSE legislation. </li><li>To act as a role model for the values and key behaviours across the organisation and to promote peak performance through effective people management, embracing the one-to-one and review process.</li><li>Being the first point of contact for all complaints/feedback taking a proactive approach to resolve where feasible</li><li>Deliver a strong sense of community within the building by fostering resident interaction on-line (e.g. via social media) or through hosting events.</li><li>Deliver all KPI's through effective operational management and deliver the highest possible standards in line with Service Level Agreements. </li><li>Maintain optimum staff retention and employee satisfaction through objective setting, one to one's, personal development, team meetings and performance reviews. </li></ul>Whatare we looking for? <ul><li>Strong experience within the property management arena, having managed a luxury building of a similar size</li><li>Knowledge of service charge budgets, Landlord &amp; Tenant Law and an awareness and understanding of building safety, fire safety and health &amp; safety risk management relevant to residential buildings</li><li>Experience leading on-site teams</li><li>Strong customer service, including negotiation skills and dealing with difficult situations.</li><li>Ability to manage multiple and on occasions conflicting deadlines and support the team to prioritise work, within a busy environment.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems, (training on in house systems will be provided).</li></ul>Desirable: <ul><li>Health and Safety qualification</li><li>IRPM Level 3 qualification or be willing to work towards</li></ul>We'renot your usual property company! Aturbanbubble, we're redefining the way properties are run through communitybuilding, customer care, and innovation. Thanks to our team, that deliversoutstanding customer experiences, we're proud to serve 14,000 residents andgrowing. We're looking for bold, ambitious, resourceful team members to manageand create communities. We want to unlimit what our customers expect, whilstunleashing your true potential. So,what do you say - interested? Applynow and join a fantastic organisation that truly believe that our people shouldbe at the heart of all our decisions! Weare an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process. INDMED

We are now recruiting for an experienced, positive and enthusiastic Team Leader/House Manager that will under the guidance of a Deputy Head of Care and Head of Care (Registered Manager) be able to support their allocated staff team to care and support the students throughout their placement at Cambian Lufton College. Ensuring a person-centred approach and high levels of engagement are delivered within the homes through staff passion and commitment to provide outstanding quality of care. The successful candidate will receive excellent professional development, and the opportunity for ongoing career progression. What do we need from you? <ul> <li>Line management experience within a care setting is essential as well as a positive and pro-active approach.</li> <li>Have the experience and ability to motivate and manage a small team of support workers, to ensure the homes are compliant with CQC regulations and have an active and current home improvement plan.</li> <li>Experience of rota management, supervising, supporting and leading a small staff team is desirable.</li> </ul>Although it would be advantageous, you do not need to have experience of working at a Team Leader to be successful with your application, as Cambian Lufton College provides a full initial induction, on-going training program and the expectation that you will be enrolled on the QCF 3 in adult care following 6 months employment. About the school: Cambian Lufton College is situated across a number of sites which include, Lufton Manor, Lufton Manor Farm and community houses which together make up a 30 acre rural campus located on the outskirts of Yeovil, Somerset. The College caters for young people and adults between the ages of 16 - 25 years that have additional learning needs and associated complex behaviours that may challenge. The College prides itself on being able to support all young people, including some that haven't previously had the opportunity to access a bespoke, meaningful education at a College that prepares them for adulthood in an individualised way. The college offers both 38 and 52 week residential placements, with a holistic approach from our education, care, clinical and support teams to those with additional and complex needs including Autism and Asperger's. This is a unique opportunity to work collaboratively in a supportive environment with trained, qualified professionals and to join an expanding, successful educational organisation. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern. Job Description: House_Manager_JD.docx

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Lawn Court in Harwood. Located on Longsight Lane in a former Methodist Church Tennis Club, this modern Retirement Living development exclusively for the over 60s consists of 28 one and two bedroom apartments Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

ABOUT MINTAGO: Financial freedom starts here. Mintago is an innovative financial wellbeing platform that helps both employers and their employees with their financial health. We are on a mission to improve how people manage their financial world. As a socially conscious technology business, we want to make a positive impact on society. We believe in changing people's financial futures through the workplace. If you're the type of person who sees a boring B2B LinkedIn post and thinks "I could make this 10x more engaging," loves building genuine connections at scale, and gets genuinely excited about turning financial complexities into content people actually want to engage with - this role is for you! We're looking for a community storyteller who doesn't just post content - you spark conversations. Someone who can break the B2B mould while staying true to our mission of financial empowerment. ROLE DEFINITION You'll be the voice and bridge between Mintago and our audience - cultivating genuine relationships across platforms while turning insights into actionable feedback for our product and marketing teams. You'll be our chief conversation starter, community whisperer, and the person who makes sure Mintago never sounds like every other fintech company. Think of yourself as part creative director, part community therapist, and part trend forecaster. This is a creative, hands-on role where you'll build brand presence, foster engagement, and help our founders establish thought leadership in the financial wellbeing space.This role is of a storyteller. The ideal candidate is insanely creative, tech-savvy and has impeccable communication skills. What excites you: <ul><li>Turning a financial topic into a LinkedIn post that feels relevant for our audience has lots of genuine comments</li><li>Spotting the exact moment a trend peaks and riding the wave perfectly</li><li>Building authentic relationships with our audience who become genuine brand advocates</li><li>Creating content that makes people stop scrolling and share with colleagues</li><li>Turning customer pain points into conversations that actually help people</li></ul>KEY RESPONSIBILITIES 1. Creative Community Building <ul><li>Develop and execute community strategies across LinkedIn, Meta, and review platforms</li><li>Foster genuine two-way conversations, becoming the first to know what resonates with our audience</li><li>Transform review platforms into showcases of genuine customer love stories</li><li>Identify and nurture brand advocates, creators, and ambassadors</li><li>Monitor community discussions and turn insights into actionable feedback for internal teams</li></ul>2. Content That Breaks Rules (The Right Ones) <ul><li>Create thumb-stopping content that makes complex financial concepts feel simple and actionable</li><li>Develop our brand voice that's smart, helpful, and refreshingly human</li><li>Support founder personal branding with content that showcases genuine expertise (not corporate fluff)</li><li>Stay ahead of digital culture while knowing exactly when we should participate vs. when to sit it out</li><li>Keep up with internet culture, tech trends, and know when to lean in or stay authentic</li><li>Spot opportunities for creative campaigns that other B2B brands wouldn't dare try</li></ul>3. Community Experiences &amp; Events <ul><li>Execute online and offline experiences (AMAs, challenges, virtual hangouts, meetups)</li><li>Organise virtual events and webinars that provide genuine value to our community</li><li>Manage review platforms (G2, Trustpilot, Capterra) and encourage positive advocacy</li></ul>4. Analytics &amp; Strategy <ul><li>Track engagement metrics and community sentiment to identify growth opportunities</li><li>Conduct market research and competitive analysis for strategic insights</li><li>Report on community feedback to inform product development and marketing strategies</li></ul>WHAT WE'RE LOOKING FOR Essential: <ul><li>2+ years in community management or social media, preferably B2B SaaS</li><li>Deep understanding of LinkedIn and Meta platform dynamics</li><li>Excellent written communication with a tone that's human, witty, and authentic</li><li>Creative strategic thinking with ability to develop innovative engagement initiatives</li><li>Comfortable in fast-paced startup environment wearing multiple hats</li><li>Experience organising online events such as webinars. </li><li>Familiarity with graphic design/video editing tools</li><li>Ability to learn about and communicate financial wellness solutions and understand their implications.</li></ul>The X-Factor: <ul><li>Knowledge of SEO and content marketing</li><li>Natural ability to make complex concepts accessible and engaging</li><li>Genuine curiosity about what makes online communities tick</li><li>Experience turning community insights into business value</li><li>Understanding of internet culture with impeccable judgement on when to participate</li><li>Passion for helping people improve their financial wellbeing</li></ul>Benefits Benefits <ul> <li>Your choice of work kit (ThinkPad or MacBook Pro).</li> <li>Hybrid work (2 days in office)</li> <li>Budget for equipment to set up your home office.</li> <li>A flexible company discretionary unlimited leave policy + your birthday off.</li> <li>Flexible company hours so you can fit your life commitments - no company fixed hours as we trust you to manage your time and focus on outcomes delivered.</li> <li>A £300 yearly budget for your own learning and development.</li> <li>Mintago matches your pension contributions up to 4%</li> <li>Private medical insurance (provided by Vitality)</li> <li>Life insurance (provided by MetLife)</li> <li>Cash plan (provided by Medicash)</li> <li>Access to retail &amp; travel discounts</li> <li>Access to salary sacrifice benefits across cycle to work, mobile, gym, tech, groceries and EV</li> </ul>

Salary: £37,965 to £44,286 per annum Location: Rainham, Orchard Village / London - Corsica Street or Wrights Road Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in local North London regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Closing Date: Tuesday 21st October 2025 at midnight Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at one of our London offices. Candidates will be expected to work from home and office, as well as cover the local region - days will be agreed with your line manager. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

Salary Range: £28,000 - £30,000 gross per annum, including car allowance, a fuel card is provided on top Contract type: Full-time, fixed-term 12-month contract Location: Watford, and surrounding areas (Northwest London) up to Stevenage We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. In this role, you will be supporting a live project that requires coverage across North and Northwest London up to Stevenage and the surrounding areas. Regular travel within this region is expected, so access to your own vehicle is essential. You will be the main point of contact between the project team and residents, taking the lead in resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Equans is recruiting for a Resident Liaison Officer (RLO) to join our team in Norwich, supporting the delivery of refurbishment and retrofit works on social housing schemes across the region. If you're passionate about delivering excellent customer service, have experience in a tenant- or resident-facing role, and want to make a real difference in people's lives-this could be the perfect opportunity for you. As an RLO, you'll be the key point of contact for residents living in properties undergoing improvement works. You'll ensure they feel informed, respected and supported before, during and after the programme, helping to maintain high levels of customer satisfaction and smooth delivery on site. What will you deliver? <ul> <li>Act as the first point of contact for residents affected by planned works on site</li> <li>Deliver clear, timely communications before, during, and after works</li> <li>Liaise with internal teams, contractors and external stakeholders to ensure access, scheduling and programme information is shared appropriately</li> <li>Coordinate resident engagement activities including letters, packs, satisfaction surveys and feedback follow-ups</li> <li>Log, monitor and resolve resident concerns, queries and complaints</li> <li>Maintain records of visits, contact, access issues and resolutions</li> <li>Work closely with site management to minimise disruption to residents and resolve issues promptly</li> <li>Identify and support vulnerable residents, ensuring safeguarding measures are followed</li> <li>Contribute to the positive image of Equans on site and in the wider community</li> </ul> Who are you? <ul> <li>Experience in a Resident Liaison Officer, Housing Officer, Customer Service or Community Engagement role-ideally within construction, refurbishment, or housing environments</li> <li>Excellent communication and interpersonal skills</li> <li>Confident in resolving sensitive issues calmly and professionally</li> <li>Organised and proactive, with strong attention to detail</li> <li>Comfortable working independently and managing your own workload</li> <li>Full UK driving licence preferred</li> </ul> What can we offer you? <ul> <li>25 days annual leave (+ public holidays)</li> <li>Life cover equivalent to 2x annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts</li> <li>Cycle to work scheme and holiday purchase options</li> <li>Two corporate social responsibility days per year</li> <li>A wide range of training and professional development opportunities</li> <li>A friendly, supportive work culture where you're encouraged to grow</li> </ul>At Equans, we believe in creating inclusive environments that reflect the communities we serve. We welcome applicants from all backgrounds and are committed to supporting your professional development and wellbeing. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Norwich United Kingdom

133 Housing / Neighbourhood management Jobs