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Housing Support Worker We are recruiting for a full time position Salary Starts at £25,715, rises to £27025 after 12 months and to £27,955 after 24 months (pro rata) Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project in Sheffield. Duties and responsibilities Housing Management <ul><li> Engage with referral agencies to generate referrals for the service</li><li> To undertake all appropriate assessments for all potential and actual residents and to review and update these as required.</li><li> To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li> Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained</li></ul>Support <ul><li> Maintain contact with tenants in accordance with the requirements of the service.</li><li> Design and deliver an effective support plan that meets tenants needs and results in a successful move on into independent living.</li><li> Actively engage with tenants in issues and decisions that affect them.</li><li> Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li> Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li> Experience of providing support to vulnerable people in a housing environment</li><li> Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li> The ability to develop constructive relationships with offenders</li><li> Knowledge of the Welfare Benefits System</li><li> An understanding of the Judiciary System in the UK</li><li> Experience in risk assessment and support planning</li><li> Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:Katie.machin@targethousing.org.uk" target="_blank">Katie.machin@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 03/10/2025

Housing Support Worker

Job summary To work in a clinical capacity providing mental health interventions - including assessments and treatment to clients at risk of experiencing homelessness or with a history of experiencing homelessness, as identified by Test Valley Borough Council's Housing Options Team, or Hampshire and IOW NHS Healthcare NHS Foundation Trust's community mental health or the inpatient flow teams outside of established pathways. To contribute to breaking down the barriers to accessing and sustaining health care and suitable settled accommodation for the identified client group. To actively work with other agencies to provide wider support and address underlying causes of homelessness, developing referral routes between the Council and partner organisations across the wider system (including statutory and voluntary sector services). This is a 12 month fixed term contract. Main duties of the job To work with single people who are at risk of or have a history of, experiencing homelessness and or rough sleeping known as the client group in various settings. To identify and assess mental health needs of the client group, outside of the normal established mental health provisions and pathways. Undertake comprehensive assessments, over a period of time, including risk assessments and risk management of the client group. Utilise advanced clinical skills in assessment to formulate a treatment plan, including monitoring the response to medication and assess critically and re-evaluate the clinical situation as the patient's condition changes, reporting back to the prescriber as appropriate. To support patients of the client group to make changes to support recovery from mental health illness, substance misuse and maladaptive coping strategies. To take the lead in multi-agency meetings in support of those affected by poor mental health. This includes arranging and chairing multi-agency professional and risk management meetings. To raise safeguarding concerns where appropriate To ensure confidentiality and data protection are observed at all times in compliance with the Data Protection Act. NB The particular duties and responsibilities attached to posts are of necessity in many cases difficult to define in detail and may vary from time to time without changing the general character of the duties or the level of responsibility entailed. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications Essential <ul> <li>Registered practitioner (mental health nurse, social worker, occupational therapist or equivalent) and registered with the relevant professional body</li> <li>Diploma or degree level qualification in mental health</li> <li>Must hold a valid UK driver's license and have access to a vehicle for work use. .</li> </ul> Desirable <ul> <li>Experience of working with clients/patients who have experienced homelessness or rough sleeping</li> </ul> Experience Essential <ul> <li>At least 5 years' experience of working with patients in a clinical capacity, delivering mental health interventions.</li> <li>Experience of working with service users who present in crisis and can demonstrate sound knowledge of safety planning and risk management strategies and approaches.</li> <li>Experience of conducting an assessment of mental health.</li> <li>Experience of working with patients with mental health conditions as well as substance misuse concerns (dual diagnosis).</li> <li>Leadership and management experience whilst providing clinical supervision.</li> <li>Experience of working in partnership with either statutory and/or non-statutory agencies.</li> <li>Experience of working with multiple partner agencies demonstrating skills to co-ordinate care and advocate on behalf of service users where appropriate.</li> </ul>Person Specification Qualifications Essential <ul> <li>Registered practitioner (mental health nurse, social worker, occupational therapist or equivalent) and registered with the relevant professional body</li> <li>Diploma or degree level qualification in mental health</li> <li>Must hold a valid UK driver's license and have access to a vehicle for work use. .</li> </ul> Desirable <ul> <li>Experience of working with clients/patients who have experienced homelessness or rough sleeping</li> </ul> Experience Essential <ul> <li>At least 5 years' experience of working with patients in a clinical capacity, delivering mental health interventions.</li> <li>Experience of working with service users who present in crisis and can demonstrate sound knowledge of safety planning and risk management strategies and approaches.</li> <li>Experience of conducting an assessment of mental health.</li> <li>Experience of working with patients with mental health conditions as well as substance misuse concerns (dual diagnosis).</li> <li>Leadership and management experience whilst providing clinical supervision.</li> <li>Experience of working in partnership with either statutory and/or non-statutory agencies.</li> <li>Experience of working with multiple partner agencies demonstrating skills to co-ordinate care and advocate on behalf of service users where appropriate.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address 68b Junction Road 68b Junction Road Andover Hampshire SP10 3QX Employer's website

Housing Manager

Job description Full Time, Permanent This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are places where tenants feel proud to live. This is a full time position that will suit someone with experience of housing or public sector services and an understanding of issues affecting social housing tenants. It would particularly suit someone who is ambitious and looking to develop their career in social housing, working in a challenging and rewarding role. You should have good inter-personal skills and be able to work with a broad range of people to ensure tenants are supported to successfully maintain a tenancy. You will collaborate with partner agencies, support services and the police and demonstrate experience of equalities and diversity issues. The Housing Officer role is rewarding, varied and complex; no two days will be the same. You could be attending a case conference in the morning to discuss serious criminal activity to visiting vulnerable tenants with support workers in the afternoon. You are dealing with different customers and their specific support needs each day. Bristol City Council is a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol. At Bristol City Council we pride ourselves on growing a workforce that is talented, diverse and motivated and represents the community it serves. Only then can we provide an appropriate and outstanding service to all Bristol citizens. We aim to have a diverse workforce where creativity thrives. Our handling of equality and inclusion will reach the high standards we expect of ourselves and others will look to us as a source of good practice. Please note that this role is subject to a Basic DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For informal enquiries, please contact <a href="mailto:hilary.quaynor@bristol.gov.uk" target="_blank">hilary.quaynor@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Housing Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join our Walsall Team, who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Alcohol and Non-opiate team at CGL Walsall, The Beacon. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Walsall Part Time Hours: 30 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Cathy Paul | <a href="mailto:cathy.paul@cgl.org.uk" target="_blank">cathy.paul@cgl.org.uk</a> | 07350415382 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The Vacancy PART TIME - 28hrs The ideal candidate will have experience in supporting young people with ACE's and Multiple Complex Needs You will be confident to build relationship with clients and develop these to best support each client. You will have a knowledge of how to develop a support plan and risk assessment with a client. You will be confident to lone work. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li> <li>Professional experience with working with vulnerable young people a preference</li> <li>Knowledge of safeguarding children and adults a preference</li> <li>Knowledge of childhood ACE's a preference</li> <li>This is a varied role with lots of opportunity to learn news skills supporting various client groups within the care leavers sector</li> <li>Great opportunities to progress for the right candidate </li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

The Vacancy Are you passionate about delivering exceptional housing services and leading teams to success? We're looking for a dynamic, assertive and proactive Senior Sheltered Housing Officer, who is experienced and used to working in a challenging site-based large residential building environment to join our Customer Service team within Housing C&amp;C. The role is split between 2 over 55s sheltered housing schemes in Westminster, one of which is a high-risk building and your working week will be based in one of those offices. The interviews will initially be done via Teams on the 9th and 10th October and those shortlisted will be invited to a second stage interview in person at one of the schemes on 14th October. About the Role As a Senior Service Officer, you'll play a key role in delivering high-quality tenancy and building management services. Working closely with the Portfolio Manager, you'll lead a team of Service Officers and Caretakers, ensuring compliance with procedures, driving performance, and fostering a culture of safety, innovation, and customer focus. You'll be a visible presence in your patch, responding to health and safety concerns, managing complex tenancy issues, and collaborating with external agencies to support our customers. Key Responsibilities <ul> <li>Lead operational delivery of housing and tenancy management services.</li> <li>Promote a "safety first, rent first" culture.</li> <li>Empower Service Officers to deliver innovative solutions and improve customer satisfaction.</li> <li>Manage inspections, audits, and risk-based activities.</li> <li>Support and coach your team to achieve KPIs and service excellence.</li> <li>Handle complaints and tenancy breaches with empathy and professionalism.</li> <li>Build strong relationships with partner agencies and stakeholders.</li> <li>Drive continuous improvement and contribute to strategic decision-making.</li></ul>What We're Looking For <ul> <li>GCSEs (or equivalent), including English.</li> <li>Strong communication skills and emotional intelligence.</li> <li>Experience in housing management and customer service.</li> <li>Proven ability to lead and develop teams.</li> <li>Confident decision-maker with problem-solving skills.</li> <li>Comfortable managing challenging conversations and complex cases.</li> <li>Knowledge of safeguarding, tenancy law, and multi-agency working.</li></ul>Why Join Us? You'll be part of a forward-thinking organisation that values fairness, inclusion, and continuous development. We offer a supportive environment where your leadership will make a real impact on our communities and customers. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation, and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. INDJOBS The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Senior Sheltered Housing Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team! Based in Croydon, you will support our Cheyham Park scheme in Surrey, plus occasional travel to schemes across South West London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 23rd September 2025 at 23:59 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Overview Change Grow Live is a charity driven by the belief that we can make a meaningful difference in people's lives. We provide compassionate, person-centred support in a safe and inclusive environment, respecting and valuing each individual. We work collaboratively to support people in accessing the right treatment and care options, helping them achieve their goals and live fulfilling lives. We are looking for a Recovery Coordinator - Hostels and Temporary Accommodation to join our outreach and engagement team in our vibrant Newham service. In this role, you'll work across our three hubs and within the community, partnering with various agencies particularly temporary accommodation services and hostels in Newham to provide tailored support for individuals facing substance use challenges, particularly those with additional barriers such as homelessness, language needs, or no recourse to public funds (NRPF). Location: Newham Full Time Hours: 37.5 hrs per week Full Time Salary: £27,861.26 - £32,002.35 (Pro rata for part time hours, dependent on experience) Additional Allowance: Inner London Weighting £4,133.14 (pro rata for part time hours) Contract: Fixed Term Contract unti 31st March 2026 *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities What You'll Be Doing In this role, you'll play a vital part in supporting individuals as they navigate their recovery journey. Whether you're using your lived experience, professional skills, or both, you'll help people find their strengths, overcome challenges, and create meaningful change in their lives. <ul><li>Building Trust and Supporting Recovery: You'll be there from the very first contact, guiding individuals through assessments, planning, and onward referrals, ensuring they receive the support they need.</li><li>Creating Safe and Engaging Spaces: You'll deliver workshops and group sessions on topics like managing emotions, improving sleep, and building healthy relationships, adapting your approach to meet individual needs.</li><li>Promoting Growth and Independence: You'll encourage resilience, peer connections, and self-determination, empowering individuals to lead purposeful, fulfilling lives.</li><li>Reducing Harm and Fostering Integration: You'll help reduce the risks associated with substance use and support people in reconnecting with their communities.</li><li>Championing Advocacy and Access: You'll advocate for individuals to access services and resources, ensuring no barriers stand in their way.</li><li>Contributing to Meaningful Activities: You'll help design, deliver, and evaluate group activities that are creative, impactful, and tailored to those you support.</li></ul>About you: This role is for someone who is adaptable, eager to learn, and determined to empower others to overcome challenges. Whether your experience is personal, professional, or both, your unique perspective and willingness to grow make you an ideal candidate. If you're ready to bring your energy, compassion, and resilience to this role, we want to hear from you. <ul><li>Lived Experience or Understanding of Substance Use Challenges: Your personal journey or understanding of substance use and recovery gives you a unique perspective and ability to empathise with those you support.</li><li>A Desire to Lead and Inspire: If you're not experienced in facilitating groups yet, you're eager to learn. You are confident in building connections, engaging others, and handling challenges with empathy and professionalism.</li><li>Strong Interpersonal and Communication Skills: You are a great listener, a clear communicator, and comfortable learning new IT skills to enhance your work.</li><li>Proactive and Eager to Learn: You bring energy and initiative, ready to develop your skills, manage your time effectively, and embrace challenges with a positive outlook.</li><li>Awareness of Mental Health and Recovery: Whether through experience or curiosity, you're passionate about understanding mental health and the journey to recovery, and you're ready to expand your knowledge in these areas.</li><li>Team-Oriented and Collaborative: You work well with others, valuing the strengths of diverse teams and building strong relationships with professionals, stakeholders, and the community.</li><li>A Commitment to Making a Difference: You understand the importance of safeguarding and confidentiality and are eager to grow, improve, and contribute to the success of the team and the people we support.</li></ul>What We Offer: <ul><li>25 days holiday (plus bank holidays), increasing with length of service (up to 30 days).</li><li>Paid 'Wellness' hour each week and access to a dedicated Wellness Hub.</li><li>Employee Assistance Programme and access to staff discounts for shopping, cinema, and more.</li><li>Contributory pension scheme.</li><li>A friendly and supportive team environment.</li><li>Training and development opportunities to help you grow your career.</li><li>A refer-a-friend scheme with a reward of £250 if the candidate is successful.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Hannah Bridges | <a href="mailto:hannah.Bridges@cgl.org.uk" target="_blank">hannah.Bridges@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator - Hostels/Supported Housing

Location: Travel Between Burnley and Rochdale Salary: £28,000 per annum Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC) in the North West. Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a housing officer to join our dedicated team to cover a patch of accomadation between Burnley and Rochdale. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul><li>Conducting monthly property inspections to ensure compliance with AASC standards.</li><li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li><li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li><li>Performing minor property repairs, using the tools and training provided.</li><li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li><li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer - Rossendale

Job Description #internal Please note this vacancy is only available to Birmingham City Council employees. Voids and Lettings Assistant Housing Officer Permanent Grade 3 - £27,254 - £33,699 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Birmingham City Council is looking to appoint dedicated and motivated Assistant Housing Officers to support the delivery of our Voids &amp; Lettings service. This is an excellent opportunity to join a dynamic team working across Voids, Lettings, and providing wrap around support for Temporary Accommodation voids. Helping to minimise rent loss, improve turnaround times, and provide wraparound support to households moving in and out of council homes. You will play an essential role in ensuring properties are let efficiently, safely and in line with policy. This includes working directly with applicants and tenants, coordinating property viewings, supporting sign-ups, and ensuring the right support is in place for successful and sustainable tenancies. Key responsibilities include: <ul> <li>Supporting the efficient letting of council homes, including viewings, tenancy sign-ups.</li> <li>Assisting with moving out visits and property inspections to minimise void turnaround times.</li> <li>Liaising with contractors, repair teams and other services to ensure homes are re-let to the required standard within the KPI timeframes.</li> <li>Providing clear advice to housing applicants and tenants on lettings, housing options and related services.</li> <li>Identifying and supporting vulnerable applicants, ensuring safeguarding duties are upheld.</li> <li>Maintaining accurate case records using Housing IT Systems and ensuring compliance with policies, procedures and performance targets.</li></ul>What we're looking for: <ul> <li>Excellent communication and interpersonal skills, with the ability to engage confidently and empathetically with tenants, applicants and partner agencies.</li> <li>Strong organisational and problem-solving skills, able to balance competing priorities and meet deadlines.</li> <li>A flexible, proactive approach - able to work across Voids, Lettings and Temporary Accommodation services depending on business need.</li> <li>Good IT skills and ability to maintain accurate records across multiple systems.</li> <li>Previous experience in housing, property services or customer service is desirable but not essential - training and support will be provided.</li> <li>A strong commitment to equality, diversity, safeguarding and delivering excellent customer service.</li> <li>Full driving licence with business use (essential).</li></ul>Why join us? <ul> <li>Be part of a team that makes a real difference in the lives of Birmingham residents.</li> <li>Gain valuable experience across both voids and lettings services, with opportunities to develop your career in housing management.</li> <li>Contribute to improving communities by ensuring council homes are let quickly, safely and to those in greatest need.</li></ul>Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Resourcing@birmingham.gov.uk" target="_blank">Resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Assistant Housing Officer

Housing Manager Wigton and surrounding areas plys hybrid working Permanent, part time 30 hours per week Salary £32,000 pa to £38,000 pa [pro rata] (depending on skills and experience) Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Wigton. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Typical day as a Housing Manager <ul><li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li></ul><ul><li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li></ul><ul><li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li></ul><ul><li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li></ul><ul><li> Managing our voids process including liaising with local authorities. </li></ul><ul><li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! Our team You'll join Manager Hayley and our team, we're super passionate about what we do! We're really proud of insert current project or recent team achievement. We're a supportive bunch and like to insert social or work fun. Job details <ul><li>This is a hybrid role and in an average week, you'll spend 2 or 3 days working from our community patches of Wigton and surrounding areas.</li><li> Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 1 days in the office at Burnside and the remainder of the week working from home catching up on admin. </li><li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li><li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li><li>You'll need a Standard DBS check done and we pay for that. You Bring </li><li> You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li><li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li></ul><ul><li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li></ul><ul><li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li></ul><ul><li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li></ul><ul><li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li></ul><ul><li>Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. We are unable to sponsor you for this role.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Job Description Job Title: Homeless Prevention &amp; Resettlement Worker Contract Type: Permanent Salary: £26,549.63 (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Monday to Friday 9am to 5pm Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Homeless Prevention &amp; Resettlement Worker In this role you will be required to work in the community and visit customers in their own homes. Support vulnerable adults, families and young people (from 16years) to prevent them losing their accommodation as the customers you work with will be facing challenges and may be at risk of becoming homeless. Ideally in this role you will resettlement support to those moving into independent living from either commissioned temporary accommodation services and/or those placed in emergency temporary accommodation by Housing Options Service About you We are looking for someone with: • Knowledge of Psychological or Trauma Informed approaches to support • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. • An understanding of the current UK Benefit System and working knowledge of Universal Credit • Team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Excellent time management and communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to be considered. Role Profile Job purpose To work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts customers first, empowering them to achieve their goals and aspirations. You will be required to work in the community and visit customers in their own homes. Support vulnerable adults, families and young people (from 16years) to prevent them losing their accommodation as the customers you work with will be facing challenges and may be at risk of becoming homeless. Resettlement support to those moving into independent living from either commissioned temporary accommodation services and/or those placed in emergency temporary accommodation by Housing Options Service. Role requires you to: Support Customers Use psychologically informed approaches and Trauma Informed Care principles - supporting customers to develop new ways of thinking and make steps towards independence, by: • Co-producing bespoke support plans that enable customers to sustain their own tenancies, involving key stakeholders (e.g. family/other support providers) where appropriate. • Leading on the organisation and delivery of scheduled reviews of support and risk plans or following an incident/significant change in a customer's circumstances as per contract specification. • Support customers at the start of tenancy commencement to understand their tenancy, manage rent payments, help to organise utilities and bills. • Engaging customers to meet agreed outcomes and develop independent living skills using motivational techniques. • Assisting customers with day-to-day support and tenancy-related matters. • Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities working alongside colleagues in the team. • Supporting customers who may be living in temporary accommodation to be 'tenancy ready' enabling successful move on and tenancy sustainment. • Signposting customers to appropriate external support services, including interventions such as food banks and other community resources. • Supporting customers to maintain financial independence through budgeting plans and maximising income. • Assisting customers with signposting for specific debt advice, financial statements and negotiating with third parties where necessary. • Supporting and monitoring customers' healthcare needs, proactively encouraging appropriate contact with healthcare professionals. • Ensuring the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately. • Recording and updating clear, factual and accurate strengths-based customer information on the local or appropriate digital platform. • Deliver a non-judgmental and inclusive service which treats customers with dignity, respecting gender, gender identity, sexual orientation, age, physical or mental health ability, religion, culture, social background and lifestyle choice. Service Delivery: • Work in partnership with local authority, social and private rented housing to identify suitable accommodation for customers who are living in temporary accommodation or at risk of homelessness too set up and maintain a tenancy either virtual or face to face support • Carrying out housing support assessments for vulnerable customers and ensuring they are linked into relevant support and health services as indicated by assessment. • Provide initial tenancy related support, advice and assistance directly to tenants as required, to prevent escalation of issues and sustain the tenancy. • Provide practical interventions during the transition to settled accommodation to ensure that customers have access to furniture, including applying for appropriate grants. • Meet Key Performance targets as outlined in the contract specification, alongside KPIs set by Riverside • Support the collation of statistical information for the service. • Advise and advocate on behalf of the customers. • Develop and maintain local partnerships to provide a holistic range of support for customers, liaising with them to facilitate access to support. • Record and update clear, factual, accurate, strengths-based customer and statistical information on the local or appropriate digital platform. You will be required to: • Work flexible hours to meet customer and business needs, which may not include normal office hours. • Travel to customers' homes within an identified geographical area. • Use the Lone Worker system as and when necessary. • Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR, cash handling, etc. • Deliver your role in line with the Riverside company values - "Our Riverside Way". • Participate in team meetings, regular supervisions and reflective practice sessions. • Undertake regular training and take responsibility for your own continuous development to enable you to deliver your role safely. • From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential: • Knowledge of Psychological or Trauma Informed approaches to support • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. • An understanding of the current UK Benefit System and working knowledge of Universal Credit • Team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Excellent time management and communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Desirable: • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results. • Knowledge of current benefit systems. • Experience of working in a care and support environment. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Homeless Prevention & Resettlement Worker

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join our Sussex Team, who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Hove Hours: Full time, 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 25/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Georgina | <a href="mailto:georgina.burbidge@cgl.org.uk" target="_blank">georgina.burbidge@cgl.org.uk</a> | 07435791280 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our development across York and the surrounding areas. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone is officially recognised as a 'Great Place to Work!' We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

Job Introduction We're offering an interesting and rewarding role for a Resident Engagement Officer in our Neighbourhoods Team. You'll be responsible for working with our tenants, empowering them to have a voice in how we develop and manage our housing service and properties. We want to exceed people's expectations about what it means to engage with us as their landlord. You'll communicate with tenants, set up new tenant groups, and develop and implement new initiatives to engage local people. You'll provide advice and guidance to Resident Associations and support the development of new associations across the city. Some of this work will be done in the evening or at weekends, as we like to hold events for tenants at times that suit them best. Ideally, you'll have some experience working with residents or similar groups and you'll understand the requirements and challenges of the Government's Social Housing White Paper. In return, you'll join a supportive and professional team, as well as an employer with excellent training and personal development opportunities and a range of other benefits including an enhanced pension. A DBS check is required for this role. This is a site-based role. Interviews will be held on 16 and 17 October 2025. Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Main Responsibility <ul><li>Empower and encourage tenants so that they have the information and skills to actively participate, including the delivery and/or sourcing of training and other capacity building initiatives.</li><li>Able to use resources efficiently and effectively in line with Council guidelines, whilst monitoring and measuring the success of involvement activities. The role will ensure MKCC meets the required consumer standards and future consumer measurables of our performance across all aspects of work.</li><li>Working collaboratively across teams to support the development and implementation of surveys and consultations, encouraging tenant participation.</li><li>Identify, develop and implement new and innovative approaches to resident involvement to encourage the involvement of residents from diverse and wide-ranging backgrounds particularly those who are harder to reach.</li><li>Support residents' associations across Milton Keynes, offering advice and guidance, including attendance at their meetings.</li><li>Processing Health checks and funding, maintaining clear and comprehensive records.</li><li>Have a genuine commitment to customer care, be self-motivated and well organised, able to work on your own initiative and as part of a team, with the ability to work flexibly and outside of normal office hours as required.</li></ul>The Ideal Candidate <ul><li>A working and practised knowledge of the Tenant Involvement and Empowerment standard, a good understanding of the Government's Social Housing White Paper, and the consumer standards. </li><li>A CiH level 3 qualification or equivalent or be willing to work towards one.</li><li>Demonstrable experience of working in a tenant focused or community development role either within a Local Authority, Registered Provider of Social Housing (Housing Association) or another tenant focused environment.</li><li>Demonstrating an empathic and considered approach regarding resident involvement from a wide spectrum of people, with ability to adapt communication style to suit different situations. </li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, using this knowledge to interact with residents and communities and ultimately drive-up Resident Involvement. </li><li>The role requires extensive travel around the area of Milton Keynes and own means of transports is essential. A full UK driving licence, evidence of the driving licence and vehicle insurance with business insurance will be required from the candidate should they be offered this position. Without this documentation the candidate will not be appointable.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Resident Engagement Officer

Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Academy Beckenham site. About Us Since opening in 2011, Harris Academy Beckenham has gone from strength to strength. We have been oversubscribed for the last three years, rapidly becoming the school of choice in the local area. Our GCSE and A Level results have improved each year, with our English and Maths combined score in 2016 reaching an outstanding 80% A*-C. Our ambition and aspiration will ensure that we continue to focus on the success of all of our students, irrespective of background. Since converting, results have dramatically improved and we secured a judgment of 'Outstanding' from Ofsted in 2017. Why work at Harris Academy Beckenham? 'The school's culture of aspiration and ambition is clearly demonstrated in classes. Teachers are aspirational for their pupils and set high expectations for them. Pupils respond positively. They are determined to do their best and are confident about meeting ambitious targets set by their teachers.' (OFSTED 2017) We invest in training and resources for our staff to help them make lessons fun, interesting and engaging. Class sizes are kept as small as possible and we place a firm emphasis on good behaviour so that students can learn in a calm and orderly environment. It is our ethos of "Aspire, Discover, Achieve" that was recognised and praised in our recent inspection, and which contributed to Harris Academy Beckenham being judged as 'outstanding' in every category. In addition, the outstanding progress made by our students, placing us as the most successful school in Bromley (Progress 8 2016), vastly impressed the inspectors. We have a harmonious community with excellent relationships between students and staff, and our students have a focused and mature attitude towards their academic studies. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

The Vacancy Join Our Team as a Mental Health Homeless Prevention Worker! Do you enjoy supporting people to overcome housing challenges and prevent homelessness? As a Mental Health Homeless Prevention Worker, you will work as part of a community-based team supporting individuals to sustain accommodation, access housing options, and reduce the risk of homelessness. You'll manage a caseload, provide short-term focused interventions, and work closely with partners across health, housing, and local authority services to achieve positive outcomes. Who we're looking for: <ul> <li>Able to build positive relationships while maintaining boundaries</li> <li> Strong communication and empathy skills</li> <li>Organised, flexible, and able to manage a caseload effectively</li> <li>Experience or knowledge of housing, homelessness or mental health</li> <li>Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.</li></ul>Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Umair Nawaz, Team Leader via <a href="mailto:umair.nawaz@inspirenorth.co.uk" target="_blank">umair.nawaz@inspirenorth.co.uk</a> or 07740721509. The closing date for applications is 22 September 2025. Recruitment is taking place on a rolling basis, applications will be reviewed as soon as they are received. We strongly encourage you to apply early, as we reserve the right to close the advert at any time once a suitable candidate is found or we receive a sufficient number of strong applications. Good Luck! *Working hours/days to be discussed at interview. Once agreed, the days/hours would be on a permanent working rota. Interviews will take place on 09 October 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Homeless Prevention Worker

The role As a Gateway Coordinator, you'll engage with customers and referrers as they access the Gateway Service for homelessness support. You will make sure that customers receive support and advice that is reactive and tailored to them, to prevent and reduce homelessness. You'll also be the first point of contact upon referral within the service for customers, other professionals and organisations and promote the service to them. You will be predominantly office based but also have the opportunity to visit the homelessness support hubs across the city to meet customers in person. Job requirements <ul> <li>Support customers with multiple and complex needs.</li> <li>Lead on the customer's support package, coordinating essential services around that customer to ensure that the customer has the opportunity to engage.</li> <li>Stay in touch with multi-agency team/support network, providing regular updates where necessary.</li> <li>Refer customers to appropriate services, encourage and support their engagement.</li> <li>Advocate for customer access into services and challenge barriers and exclusions that customers may face.</li> <li>Attend multi-disciplinary team meetings with necessary services, striving to achieve fair access and positive outcomes for customers and to provide a positive platform for communication.</li></ul>What we're looking for <ul> <li>Educated to GCSE level and/or have a good level of maths and English.</li> <li>Experience supporting adults with complex needs, such as substance misuse, homelessness and ill mental health (or transferable skills you can bring to the role).</li> <li>Experience working with confidential and complex information, following data protection laws.</li> <li>Great communication, problem-solving, organisation and time management skills.</li> <li>Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.</li> <li>Awareness and understanding of current housing and homelessness law.</li> <li>Knowledge of welfare benefits systems and types of benefits available.</li> <li>Awareness of issues and challenges facing homeless people and their ability to regain independent living.</li> <li>Full UK driving license with own vehicle with business insurance is preferable.</li></ul><ul> <li>DBS check.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! - Please note: We will be interviewing as we go along so the vacancy may close early if we find the right person. #Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Gateway Coordinator - Homelessness Referrals and Allocations

Site Manager - Disrepair, Damp &amp; Mould Works Location: Stevenage, Camden &amp; Surrounding Areas Salary: £40,000 - £45,000 per annum (negotiable depending on experience), car allowance and fuel card on top Role Type: Full-Time | Permanent About the Role We're seeking an experienced Site Manager to oversee and deliver high-quality disrepair, damp, and mould remediation works within the social housing sector. This is an excellent opportunity to join a forward-thinking team where your expertise will help improve residents' living conditions across Stevenage, Camden, and nearby areas. You'll play a key role in project delivery, site compliance, and client satisfaction, all while ensuring health &amp; safety and quality standards are upheld at every stage. If you're ready to lead with care, skill, and dedication, we'd love to hear from you! Main Objectives of the Site Manager role: <ul><li>Manage day-to-day site operations for disrepair, damp, and mould projects</li><li>Conduct thorough pre- and post-work inspections to ensure scopes are accurate and repairs meet quality standards</li><li>Coordinate subcontractors and operatives to ensure timely and cost-effective delivery</li><li>Build strong relationships with residents, housing officers, and client teams to deliver exceptional customer service</li><li>Ensure all works are compliant with CDM regulations, H&amp;S policies, and company procedures</li><li>Maintain accurate site documentation, including risk assessments, method statements, progress reports, and site photos</li><li>Identify, report, and resolve any issues, delays, or deviations in scope</li></ul>What We're Looking For <ul><li>Proven experience as a Site Manager, preferably within social housing and disrepair projects</li><li>In-depth understanding of construction methods and common defects, especially those related to damp, mould, and structural disrepair</li><li>Confident using tablets and Microsoft Office (especially Word &amp; Excel) for reporting and documentation</li><li>Excellent communication and stakeholder management skills</li><li>Full UK Driving Licence (essential)</li></ul>Desirable Skills &amp; Certifications <ul><li>Asbestos Awareness certification</li><li>Experience with NHF Schedule of Rates</li><li>Ability to manage multiple sites or a team of mobile operatives</li></ul>Essential Certifications <ul><li>Site Management Safety Training Scheme [SMSTS] or Site Supervision Safety Training Scheme [SSSTS]</li><li>First Aid at Work</li><li>CSCS card</li><li>Fire Marshal/ Safety Certificate</li></ul>Why join us? Here are some of the brilliant benefits you could get as a Site Manager: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven and reliable and you aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Site Manager Social Housing

The Vacancy "The best thing about working in Housing Management is the positive impact we make on people's lives" - Current colleague. We have an exciting opportunity for you to become the NCHA ambassador for a designated geographical area. As our Housing Officer you will support, deliver and co-ordinate our tenancy management and sustainment approach. You will deliver estate management activity and involve local residents and partners in this and other customer involvement activities. Be the face of NCHA on your patch carrying out new customer visits and other scheduled tenancy management visits using a risk based approach to identify those customers who will need further support to maintain their tenancy and home. Carrying out a program of support visits to build trust and maintain those relationships as an ambassador for NCHA. We are looking for an enthusiastic people person who loves to engage with others. We want someone who is full of ideas on how to enrich their allocated community. You will be an avid listener and keep your ear to the ground. You will ensure tenants in your area are able to engage and integrate into their community. The role is patch based with an expectation to base your work from our Clifton office at least three days a week. You could be asked to cover areas across the East Midlands where NCHA have their housing stock. You must have a valid driving licence and access to a vehicle. Working hours are Monday to Friday 9-5 with some flexibility depending on needs of the business USEFUL TOP TIPS <ol> <li>You will need to attach a CV in order to apply for this role.</li> <li>All correspondence will be via your registered email address.</li> <li>View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application - show us why you are suitable!</li> <li>For more information about NCHA, please refer to the attached 'Helping Our Customers'- get a better idea of what we do across the organisation!</li></ol> To apply, click the Apply Now button at the top of this page Looking forward to receiving your application! All successful candidates will be required to take a work related test on the day of the interview. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. The Company We're Nottingham Community Housing Association, known to many as NCHA. We've been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. Some Benefits Wellbeing plan NCHA pension Free DBS checks £250 referral bonus Generous annual leave Free healthcare cash plan Company social events Enhanced maternity, paternity and adoption leave and pay Free training and development Access to cycle to work and discounted bus pass schemes

The Vacancy Join Our Team as a Housing Management Officer! Do you enjoy making a difference by ensuring safe, welcoming homes for people in need? As a Housing Management Officer, you will manage the delivery of high-quality housing services for our clients aged 16 and above. You'll play a vital role in ensuring properties are safe, compliant, and ready for new tenants-coordinating repairs, undertaking inspections, maintaining records, and assisting with tenancy transitions. Who we're looking for: <ul> <li>Someone with the ability to liaise with landlords to ensure properties are maintained to legal standards</li> <li>Someone who is organised and can manage tasks efficiently and maintain accurate records</li> <li>Proficient in using Microsoft Office applications and other information systems.</li> <li>Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.</li></ul>Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Jayne Carter, Team Leader via <a href="mailto:Jayne.carter@inspirenorth.co.uk" target="_blank">Jayne.carter@inspirenorth.co.uk</a> or 01723361100 Apply Now! The closing date for applications is 21 September 2025. Recruitment is taking place on a rolling basis, applications will be reviewed as soon as they are received. We strongly encourage you to apply early, as we reserve the right to close the advert at any time once a suitable candidate is found or we receive a sufficient number of strong applications. Good Luck! Interviews will be held on 3rd October 2025 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Management Officer

Job title: Housing Officer (Tenancy Fraud Officer) Salary: C3 £32,061 - £33,699 Hours: 37 per week Contract: Permanent Location: City Wide As a Tenancy Fraud Officer you'll thrive on stopping criminals from defrauding the council, fraudsters who stop us from rehousing customers in need. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you As a Housing Officer (Tenancy Fraud Officer), you will bring to the role: <ul> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Able to adapt behaviours to achieve positive outcomes </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> </ul>About the role You will investigate where there is a suspicion of fraud, compiling evidence and taking cases to court where possible. Alongside detecting and prosecuting fraud you can help deter it from happening in the first place. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary and annual leave entitlement plus statutory holidays </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> flexible and hybrid working arrangements subject to service requirements </li> <li> a clear career pathway and continuing professional development opportunities </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact David Tooley Area Housing Manager Call0113 3785060] or email <a href="mailto:david.tooley@leeds.gov.uk" target="_blank">david.tooley@leeds.gov.uk</a> . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job Purpose: To provide quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. Customer focused and motivated to give the best possible service in the communities we serve. To deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services. Principal Responsibilities: <ul> <li> To take ownership and responsibility for the social and physical environment of a defined geographical service area. </li> <li> To ensure that the estate environment is maintained to a high standard. </li> <li> To be responsible for the achievement of performance targets within a defined geographical area. </li> <li> To be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits. </li> <li> To deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities. </li> <li> To enforce tenancy conditions where appropriate. Supervise and manage staff as required </li> <li> Provide appropriate advice and support to customers. </li> <li> To ensure the Councils safeguarding procedures are followed where appropriate. </li> <li> To actively develop and promote tenant engagement and involvement through a variety of different approaches. </li> <li> To work with partner services, elected members and local communities to deliver and develop services and improvements in a defined area. </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> <li> To ensure the Council's health and safety policies and legal requirements are adhered to. </li> <li> To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice. </li> <li> To support the achievement of equality and diversity in both employment and service delivery including the promotion of equality of opportunity </li> <li> Promote and deliver the priorities, values and objectives of Leeds City Council at all times </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade </li> <li> Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills </li> <li> Improve own practice through observation, evaluation, discussion with colleagues and development programmes. </li> <li> To work collaboratively with colleagues, knowing when to seek help and advice. </li> <li> Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested. </li> <li> Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures. </li> <li> The Council has adopted a flexibility protocol and this role will be expected to work within these parameters. </li> <li> The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. </li> </ul>PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate. Qualifications and Knowledge <ul> <li> Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities. </li> <li> Knowledge of current housing issues, legislation, policies and local strategies and initiatives. </li> <li> Awareness of customer engagement opportunities, enabling customers to help design and evaluate services. </li> <li> A good understanding of equality issues in the day to day delivery of services. </li> <li> Knowledge of the Council's Allocations and Lettings procedures. </li> <li> Knowledge of effective income management practices. </li> <li> Knowledge of effective anti-social behaviour remedies and best practice. </li> <li> Awareness of how social and environmental conditions affect quality of life. </li> </ul>Specific Skills and Competencies <ul> <li> To be able to communicate effectively with customers, colleagues, elected members and all other partners </li> <li> Able to supervise and manage colleagues </li> <li> Able to use a wide range of communication tools appropriate to the customers preferred method. </li> <li> Able to show empathy, act tactfully and sympathetically with customers over a range of issues </li> <li> Able to manage competing demands and priorities to meet deadlines. </li> <li> Able to make objective decisions in the interests of achieving local priorities. </li> <li> Able to input, maintain and retrieve information accurately from a variety of sources. </li> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> To work within budgets. </li> <li> Able to adapt behaviours to achieve positive outcomes </li> </ul>Experience <ul> <li> Experience of working with other agencies to achieve positive outcomes for customers. </li> <li> Experience of supervising colleagues </li> <li> Experience of taking and responding to a broad range of customer enquiries. </li> <li> Experience of playing a key role within a community. </li> <li> Experience of the working with the public. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Experience of working in a busy customer focused team. </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> </ul>Behavioural and Other Characteristics <ul> <li> Committed to continuous improvement. </li> <li> Ability to understand and observe Leeds City Council Equal Opportunities Policy. </li> <li> To carry out all duties having regard to an employee's responsibility under Health &amp; Safety Policies. </li> <li> Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development. </li> <li> Understand and embrace our values, behaviours and codes of conduct. </li> <li> Commitment to personal learning and development </li> </ul>

Housing Officer (Tenancy Fraud)

Vacancy Name Complex Needs Worker - Bradford Homeless Outreach Partnership Vacancy No VN5426 Employment Type Fixed Term Hours Per Week 37.00 Work Pattern Monday to Friday Location Discovery House (Rooms 1-13), Bradford, BD3 9AU Location Region West Yorkshire Location City Bradford Location Postal Code BD3 9AU Interview Date 01 Oct 2025 Job Details Complex Needs Worker - Bradford Homeless Outreach Partnership (Fixed Term) Working hours: 37 hours, Monday-Friday Location: Base location is Discovery House, Bradford, BD3 9AU however travel to other Bradford sites is required. Contract type: This role is offered on a fixed-term basis for two years in the first instance. Extension is subject to funding, but we expect this position will remain a key part of the service. About the role... Working as part of a wider team to deliver targeted housing support and street outreach services, this role focuses on individuals experiencing entrenched rough sleeping and multiple disadvantages. You will provide intensive, person-centred support to address complex needs, enable engagement with services, and support individuals to move away from the streets towards sustained housing recovery and independent living. Additionally you will lead on Multi-Disciplinary Team (MDT) meetings to coordinate holistic, person-centred support packages, ensuring effective collaboration between services to meet the complex needs of each individual. About you... Essential qualifications: Level 4 or above qualification in a relevant field, or willingness to work towards. Qualifications include:<ul><li>Health &amp; Social Care</li><li>Social Work</li><li>Mental Health</li><li>Psychology</li><li>Substance Misuse</li><li>Housing or Homelessness-related studies</li><li>Community Justice or Criminology</li></ul>Essential experience:<ul><li>Experience of working with homeless clients </li><li>Experience of, and ability to, manage a caseload of service users </li><li>Ability to work with adults who have multiple needs and those who are vulnerable</li><li>Knowledge and understanding of safeguarding issues for children and vulnerable adults</li><li>Understanding of and ability to implement and monitor risk assessments</li></ul>A valid driving licence and access to a vehicle is essential for this role. To view the full job description and person specification, please click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. Interview date may differ depending on the panels availability. The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band. Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,500-£30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 22 Sep 2025

Complex Needs Worker - Bradford Homeless Outreach Partnership

The role You'll manage the team at our 24/7 Young Persons Scheme. Ensuring that everyone has the right support, training and tools to work independently and confidently. You'll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. The role is 37.5 hours, Monday to Friday, however these working hours could include weekends and other shifts to meet the needs of the business. You will also be required to manage additional schemes at different times to cover sickness and annual leave. Job requirements <ul> <li>Oversee the day-to-day management of Concrete's 24/7 young person's accommodation service. This includes overseeing building management and building security.</li> <li>Lead on the recruitment, selection and induction of new staff and make sure each member of staff is supported and trained with a clear understanding of their responsibilities.</li> <li>Support and lead staff to ensure that a personalised, cost effective and high-quality housing management and support service is provided 24 hours a day, 7 days a week.</li> <li>Lead on referrals coming into the scheme. This may include working with external agencies through multi-agency panels.</li> <li>Oversee regular house meetings with residents and staff, making sure that the voice of lived experience is acted on.</li> <li>Work as part of the management team with other Scheme Managers and deputise on behalf of the Operations Manager (24/7 Schemes) where required. You'll also participate in the management on-call rota.</li> <li>Lead on financial and administrative duties, such as budget control and accurate record keeping.</li></ul>What we're looking for <ul> <li>A degree level qualification, or equivalent experience.</li> <li>Experience in housing management.</li> <li>Experience of working on project delivery.</li> <li>Chartered Institute Housing (CIH) member or willingness to work towards it.</li> <li>Strong skills in self-awareness, self-management professionalism.</li> <li>Strong business acumen and commercial awareness.</li> <li>Excellent communication and negotiating skills.</li> <li>Experience of people management and HR processes.</li> <li>Experience of supporting financial processes including expense and invoice processing.</li> <li>Process development and improvement.</li> <li>Idea generation and implementation.</li> <li>Able to support a culture of continuous improvement.</li> <li>DBS check.</li> <li>Full UK driving licence with access to own vehicle for work.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go, so may close the vacancy early if we find the right candidate. #Stoke #StokeonTrent #SchemeManager #YoungPeople #YoungPersonsService #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Scheme Manager - Young Persons Service (Homelessness)

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and Yorkshire. We are hiring in Oldham/ Rochdale and Bradford area(s) A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

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