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Salary: £37,965 to £44,286 per annum Location: Rainham, Orchard Village / London - Corsica Street or Wrights Road Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in local North London regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Closing Date: Thursday 11th September 2025 at midnight Applicants must be able to travel across regions as required. This is a hybrid role with a base location at one of our mentioned offices above. Candidates will be expected to work from the office at least one day per week. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Neighbourhood Response Officer

Housing Officer Postcode: SW11 About Us Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements. Job Description We are seeking a highly skilled and motivated Supported Housing Officer to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services. Key Responsibilities: <ul> <li>To provide short-term housing support to an agreed caseload of tenants with support needs.</li> <li>Undertake housing needs assessments of all new referrals and develop an individual programme of support</li> <li>Establish a good network of contacts and good working relationships with colleagues and key strategic authorities or agencies</li> <li>Establish and regularly update an information resource on local support services available to tenants</li> <li>Produce monthly performance reports and contribute to supporting people monitoring requirements as directed by the Housing Manager.</li> <li>Ensure that CORE information is collected and the forms are submitted according to the required timetable.</li> <li>Keep up to date records of performance against nomination or referral agreements and provide monitoring statistics to local authorities as required.</li> <li>Conduct follow up visit's to tenants to ensure that they are fully aware of their responsibilities under the tenancy agreement and that they have all the information they require.</li> </ul>Requirements: <ul> <li>ESSENTIAL - British Sign Language (BSL) as clients are deaf and communication is essential</li> <li>A full (clean) driving licence and access to a car.</li> <li>Understanding of the relevant legislation (including housing acts 1985, 1988 &amp; 1996) and of the tenancy enforcement procedures.</li> <li>Understanding of the best practice In relation to the management of lettings and voids</li> <li>Understanding of the regulatory requirements that relate to lettings, tenancy management and supporting people/support contracts.</li> <li>Good Numeracy &amp; Literacy</li> <li>Willing to obtain CIH Level 2 qualification in Housing</li> </ul>Benefits: At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include: <ul> <li>Competitive salary</li> <li>Wagestream - a financial health app that gives you the ability to receive optional pay advances</li> <li>Opportunities for ongoing education and professional growth</li> <li>Employee welfare and wellbeing initiatives</li> <li>Access to counseling services and mental health programs</li> <li>Recognition schemes, team events and social activities</li> <li>Employee discount schemes across a range of retailers and services</li> <li>Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards</li> <li>A supportive and inclusive work environment that values employee well-being</li> <li>Opportunities for team building and social engagement</li> </ul>Apply Now! Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

Supported Housing Officer

Graduate Housing Officer South East London (Southwark, Lewisham, Greenwich, Lambeth) Up to £29,000 Hyde is looking for a Graduate Housing Officer to join our collaborative and values-driven team. This is a fantastic opportunity to start your career in social housing, with full training provided to help you build the skills and confidence needed to thrive in this rewarding role. As a Graduate Housing Officer at Hyde, you will support our customers to live safely and independently while gaining hands-on experience across housing management. You'll be at the heart of community impact-making a tangible difference to people's lives while building a career with purpose. Key Duties <ul><li>Conduct comprehensive monthly property inspections, reporting repairs and risks with detailed notes and photographs.</li><li>Perform health and safety and fire safety compliance checks, following up on required actions.</li><li>Ensure customer wellbeing through regular calls and visits, making referrals as appropriate.</li><li>Act as the point of contact for customers regarding communal services and tenancy issues.</li><li>Manage tenancies, anti-social behaviour (ASB), and neighbour disputes, referring to specialist teams as necessary.</li><li>Lead the financial management of schemes, including reviewing service charge estimates and ensuring value for money.</li></ul>Why Join Hyde? Hyde manages and provides 40,000 homes to over 100,000 customers across London, the South East, and surrounding areas. Our mission is clear: by offering safe and decent homes, we empower our customers to thrive, enjoy their environment, and contribute positively to their communities. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Graduate Housing Officer we're seeking someone who can bring: <ul><li>Proven experience in a customer service role (housing/property, retail, hospitality, or similar).</li><li>Strong communication and interpersonal skills, with empathy and resilience.</li><li>Organisational and time-management skills to handle multiple tasks effectively.</li><li>A genuine interest in housing management, social work, or community development.</li></ul>You will need to complete a psychometric assessment online before progressing to interview stage. The Benefits of Joining Hyde <ul><li>Excellent pension scheme</li><li>Generous holiday allowance</li><li>Life assurance</li><li>Award-winning flexible benefits platform</li><li>Support for learning and career development</li><li>Hybrid working options available</li></ul>Diversity, Inclusion &amp; Accessibility Equity, diversity, and inclusion are at the heart of who we are at Hyde. We're committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn't a one-off initiative - it's embedded in our culture and central to how we work every day. As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.

Graduate Housing Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role An opportunity has become available working within our Community Safety Team. The post holder will specialise in managing anti-social behaviour cases, including tenancy fraud and domestic abuse, and will play a key part in protecting our communities. The successful candidate will work closely with a range of external partners, including safeguarding teams and local policing teams, to ensure we deliver the highest standard of service. Your role will include conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on. You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live. The essential criteria for this role is listed below. <ul> <li>Experience of dealing with anti-social Behaviour </li> </ul> <ul> <li>good understanding of housing act and anti-social behaviour </li> </ul> <ul> <li>experience of handling an anti-social behaviour case load </li> </ul>You will be covering Huntingdon and surrounding areas, applicant will need to be prepared to travel when required. Please note: Due to the nature of the role you will need a valid driving licence and access to a vehicle. Mileage and travel expenses will be paid in line with group policy. For more information, please download our job profile available on our website. More about you To be considered for this role, it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements, housing law, and DA case management. Experience managing anti-social behaviour would be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supporting vulnerable people. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role. It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies. Please note, this role is subject to a basic DBS check. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Community Safety Manager

Vacancy Name Recovery Coordinator Vacancy No VN5471 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes weekends &amp; evenings Location HMP Northumberland, Morpeth, NE65 9XG Location Region Northumberland Location City Morpeth Location Postal Code NE65 9XG Interview Date 25 Sep 2025 Job Details Role title:Recovery Coordinator Location:HMP Northumberland Working hours are Monday - Friday 8:00- 16:00 pm &amp; 8:00am 16:30pm the alternate week. About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMP Northumberland. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For full person specification and job details, please visit this link. If you have any further questions please contact <a href="mailto:gemma.bruce@waythrough.org.uk" target="_blank">gemma.bruce@waythrough.org.uk</a> Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,500-£30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 10 Sep 2025

Recovery Coordinator

About The Role Are you passionate about making a positive impact in our communities? Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards CIH Level 4? If so, this is the opportunity for you! As a Housing Officer, you will be the primary relationship manager for our customers in across our Plymouth, Exeter and South Hams patches. You'll deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Key Responsibilities: <ul> <li>Provide outstanding service and support for customers, handling queries, permissions and tenancy management.</li> <li>Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.</li> <li>Manage cases of tenancy breaches, including the Safeguarding of our customers.</li> <li>Oversee estate standards and service contract to ensure value for money and a high-quality living environment.</li> <li>Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch to promote business objectives and to support tenancy and neighbourhood sustainability.</li> </ul>Why Join LiveWest: <ul> <li>You will be part of a forward thinking housing association, focused on collaboration, customer service and community impact.</li> <li>With opportunities for professional development and a supportive work environment, this role offers you a chance to grow your career whilst making a real difference.</li> </ul>This role is being offered on a full time, permanent basis working 37 per week. This is a field based role in the Plymouth, Exeter and South Hams area. This is a unique and exciting opportunity. We are open to different working patterns for the right individual and can be flexible providing we meet the business needs, ensuring we maintain our high standards and service offer. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check. About The Candidate To be successful in your application for the role of Housing Officer - Neighbourhoods, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experience in social housing with experience of tenancy, estate and housing management.</li> <li>Be CIH Level 4 qualified, or be willing to work towards.</li> <li>Strong interpersonal skills.</li> <li>Excellent organisational skills to manage competing priorities in a fast-paced environment.</li> <li>Have an excellent customer focus, with an ability and drive to improve customer satisfaction.</li> <li>Hold a full UK driving licence and access to a suitable vehicle.</li> </ul>Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK for the full duration of this role, to submit an application. About The Company Our Reward and Benefits: <ul> <li>Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. </li> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Neighbourhoods Housing Officer

Supported Housing Worker Dinardos is a well-established Supported Housing provider with locations across Catford, Lewisham, Norwood and Peckham throughout South East London. We specialise in supporting adults with challenging and complex Mental Health needs including rough sleepers, drugs, alcohol and substance misuse as well as challenging behaviour. We have some exciting opportunities for Supported Housing Workers who can make a difference every day and are passionate about supporting, empowering and guiding our residents to live as independently as possible with our continual guidance and support. You will work with residents based on their personalised support plans which will continue to evolve based on progress (SMART support planning and risk assessing). We use a framework of positive risk taking to inform our key working sessions. The role also includes planning and taking part in activities and escorting residents to appointments and activities in the community therefore you'll need to be motivated and committed to support in this way. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker

Recovery Coordinator - Up to 27k Dinardo Care &amp; Supports Ltd are a long-established, leading supported housing organisation committed to enhancing the lives of residents with diverse mental health needs across South London, covering Sydenham, Catford, Lewisham, Peckham and Upper Norwood. Your main base would be Sydenham Hill with a requirement to travel to other sites. As we continue our journey of growth, we have an exciting new opportunity for a Recovery Coordinator who has experience within Supported Housing to work within a team to plan and embed a diverse programme of ongoing activities for our residents to promote their physical, emotion and social wellbeing. Our goal is to support and encourage independence, reduce social isolation and ensure the activity programme is person centred and conducive to overall recovery and rehabilitation. About the Role of Recovery Coordinator: • Reporting to the Recovery Manager and working alongside other Recovery Coordinators as well as wider Management and support teams throughout our Units to ensure activity programmes are planned, resourced and delivered as required. • Activities may include workshops, creative arts, therapeutic intervention, social events and always the primary focus is on recovery - whether it be mental health or drugs and alcohol related. • A number of our sites offer indoor and outdoor facilities and space for residents to undertake chosen activities so that residents have the opportunity to participate and have full involvement from different locations. • Participate in the introduction and delivery of new and ongoing activities as required. • Tenacity and patience to encourage 'hard to reach' residents to participate and be included in the activities programme. • Promote community partnership to broaden the activities offered. • Support on large resident events such as Recovery Month and world Mental Health Day • Work within allocated budgets per event/activity. • Seek feedback from residents, team members and other stakeholders to continually improve the activity programmes. • Work with a number of stakeholders to compile and communicate newsletters, posters and leaflets. • Ensure that activities comply with health and safety regulation/legislation and conduct activity risk assessments as required. • Adherence to Dinardos Safeguarding policies and identify/report any concerns. • Work on a rota basis with the teams so that activities are not restricted to certain days and are available at weekends as well as weekdays. About You: • Previous experience of planning and delivery of activities and/or events. • Experience of dealing with people who have enduring mental health conditions. • Passion and enthusiasm to drive the activities to ensure successful outcomes for our residents. • Demonstrates empathy, kindness and a professional manner coupled with the ability to set boundaries as required. • Experience working in a supported Housing service/s. • Excellent planning and organisational skills. • Good IT skills including Word and Excel. • Excellent written and verbal communication. • Flexibility to travel between services as required to deliver activities. • A car driver would be preferable to drive between sites(mileage expenses will be paid). Benefits for the Recovery Coordinator: • 25 Days holiday plus Bank holidays • 37.5 hours per week • Free parking at most sites* • DBS Certificate paid* • Contributory Pension Scheme • Annual Salary Review • Comprehensive Induction • Employee Assistance Programme *Terms &amp; Conditions apply This is an exciting opportunity to play a crucial role in shaping the well-being of our residents and ensuring the success of our vision. Join us in making a positive impact on the lives of those we support. If this sounds like your next career move, then please apply today - we look forward to hearing from you.

Supported Housing Worker - Sydenham As a Supported Housing Worker at one of our Support Units in Sydenham you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker - Sydenham

Supported Housing Worker - Catford As a Supported Housing Worker at one of our Support Units in Catford you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker - Catford

Dinardo Care and Supports Ltd offers supported housing for adults with diverse mental health needs across South London, including Catford, Lewisham, Peckham, Norwood, and Croydon. We currently have a vacancy for a Night Concierge to predominantly work across our Lewisham sites. The Night Concierge team provide a first point of contact service throughout the night from 10pm to 7am and are responsible for safeguarding and supporting our residents at the units. You will form part of an established, committed team who make a vital contribution to the effectiveness of our operation, which places the wellbeing of our residents at the heart of everything we do. Hours of work: 45 hours per week, Monday to Sunday - 3 nights per week. 5.30pm - 8.30am with two hour break (unpaid) Pay rate: £12.60 per hour About the Night Concierge role • Responsibility for controlling safe access to the building - dealing with emergencies and monitoring anti-social behaviour. • Provide waking night cover. • To maintain the safety and security of residents and the building by supervising the entry and exit points, undertaking regular Health and Safety checks, monitoring the CCTV system (where installed) and addressing challenging behaviour effectively. • Offering immediate support to residents as identified - responding and escalating any concerns promptly in line with company policies and procedures. • Maintain an accurate, written account/log of events and record contact with internal and external stakeholders during working hours. • Promote a culture of respect and acceptance of diversity in all its forms. • Seek advice and raise safeguarding alerts if evidence of harm to residents is suspected. • Conduct checks on communal areas, respecting professional boundaries and ensure adherence to policies and procedures. Ensure that communal areas are kept clean and tidy. • Provide additional administration support to the team as directed by the Unit Manager as required. • The role may involve covering more than one unit dependent on size and location. • Any other duties as may be requested by the Team Leader. • Adherence to company policies and procedures About you: • GCSE level or equivalent qualifications • Excellent interpersonal skills with an empathic and understanding nature. • Experience of dealing directly with the public i.e. customers, clients in a busy service environment. • Good standard of written and verbal communication in order to record and report in a detailed and concise manner. • Be self- motivated and manage time effectively. • Maintain a professional appearance. • Confidentiality and professionalism • Empathic and kind, coupled with the ability to be firm and set boundaries as required. • Willingness to undergo training for self-development. • Solutions orientated - able to consider situations and act promptly to resolve • Knowledge of safeguarding principles and procedures would be an advantage. • The role is subject to Enhanced DBS - Disclosure and Barring Service (Criminal Record check). • Car driver would be desirable (mileage expenses will be reimbursed) Benefits: • 20 days plus Bank Holidays • Birthday day off • DBS Certificate paid* • Contributory Pension Scheme • Annual Salary Review • Comprehensive Induction • Employee Assistance Programme *Terms and conditions apply If a Night Concierge role with us this sounds like your next career move please apply online today - we look forward to hearing from you.

Night Concierge Supported Housing

Supported Housing Worker - Croydon As a Supported Housing Worker at one of our Support Units in Croydon you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker - Croydon

For informal enquires, please call our office number 01889 586 578. JOB DESCRIPTION Title: Housing Support Officer Salary: £12.59 per hour Working Hours: 18.75 hours per week. Due to the nature of the post evenings and Bank Holidays work may be necessary. Working pattern: Wednesday 3pm - 9pm, Thursday 2.30pm - 9pm, Friday 8am - 3.15pm Responsible to: Housing Services Manager Location: YMCA Black Country Housing projects as agreed Background: YMCA Black Country Group (YMCA BCG) is the branch of the YMCA global movement in the Black Country. YMCA BCG operates charitable companies &amp; associated trading subsidiaries in the Black Country boroughs and South Staffordshire area. The combined turnover of the group is in excess of £6M, delivering a wide range of community services including supported housing, youth work, childcare and family support, drug and alcohol counselling, skills and employment training, health and well-being services. YMCA BCG employs over 200 staff and also works with around 50 volunteers and voluntary trustees. Job role: To support the Housing Services Manager to ensure the provision of high-quality day-to-day housing management and tenancy sustainment functions of the YMCA's housing stock in Black Country. This includes, but not exclusively, the letting, management, maintenance, administration, rent collection and provision of housing services on all allocated Black Country housing properties. In addition, monitoring and reviewing the progress of residents within the schemes using various tenancy sustainment assessment tool, enabling them to Belong, Contribute and Thrive. Duties: Access to Housing &amp; Tenancy Sustainment 1. To be involved in interviewing applicants and carrying out the appropriate needs and risk assessments and reference checks before offering accommodation. 2. To carry out an appropriate induction to the allocated Black Country housing property once an offer has been made to an applicant. 3. To coordinate or signpost any additional support a resident may require during their time at the YMCA by liaising with internal and external agencies in relation to maintaining their accommodation. 4. To promote the services provided by YMCA Black Country Housing Services ensuring referral agencies and applicants have the appropriate information about the schemes. 5. To keep voids to a minimum on allocated properties by ensuring they are cleaned, prepared and ready to let in the quickest time possible. 6. To complete and record property checks at least monthly (more frequent if required) to ensure residents are adhering to the licence agreement and the property is being kept in a good condition, reporting any property defects in a timely manner. Financial Accountability 7. To be responsible for managing the rent arrears of allocated properties maximising all income, reducing arrears, and ensuring all records are accurate and up to date. Monitoring any rent agreements that may be agreed by the Housing Services Manager. 8. To ensure the Housing Services Manager is aware of any rent accounts that are risky and take proactive action to address in line with the rent arrears policy. 9. Ensure residents claim all entitled benefits including Housing Benefit and other applicable benefits / grants to ensure recovery of rent and service charges. 10. Liaise with Housing Benefit staff to ensure the residents account is active and the resident is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears. Housing Management Services 11. Liaise with Housing Benefit Office, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management. 12. Ensure that residents are compliant with and kept fully informed and consulted on matters affecting their Licence Agreement/Tenancy and they understand their rights and responsibilities. 13. Liaise with Housing Service Manager concerning breaches of the Licence Agreement/Tenancy at an early stage and help seek positive resolutions. 14. Make regular visits to the residents in their property to ensure safety and security of the accommodation and deliver and monitor management and support services. 15. Deliver housing services including arranging the servicing of appliances and advice on safe use of equipment and appliances where applicable. 16. Maintain information relevant to the client group including information on issues and organisations relevant to the welfare of vulnerable people. 17. Ensure incidents / issues arising are fully reported and investigated and take action to resolve problem or take holding action until a permanent solution is found. Tenancy Sustainment Support 18. Deliver person centred support to residents living in our supported housing units enabling them to sustain their tenancy whilst working in a Trauma Informed way and deliver services that are culturally sensitive, safe services that people trust and want to use. 19. Ensure that resident's needs are monitored appropriately, and that personal progression is recorded utilising the outcomes star, wellbeing assessment and other tools as required. 20. Proactively engage residents in a range of 1-1 and group interventions enabling them to address their needs and sustain their tenancy. 21. Ensure that all safeguarding concerns are recorded, and action taken where required. 22. To support residents to move on from our supported accommodation when we feel they have the skills to live independently. Enable them to bid on properties as required or consider other suitable housing options for resettlement. Maintenance Tasks 23. Undertake regular visits to the housing properties including communal areas to inspect the accommodation and get resident feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained. 24. Support residents to raise repairs and maintenance issues or do so on their behalf. 25. Carry out an end of licence visit with the resident to ensure the property is left in a good condition. 26. Complete a void report when the property becomes vacant and submit to the Housing Services Manager / or their representative to minimise void periods. 27. Work to ensure the general security of the buildings including the testing of the alarm systems, CCTV, door entry and communications systems where applicable. General 28. Prepare statistical and other reports as required by stakeholders or as requested by the Housing Services Manager ensuring all administrative functions (including updating rent accounts, the Client Record Management system, Outcome Star, Wellbeing Assessments etc) are carried out efficiency as necessary for the post. 29. Contribute to the review of paperwork, policies and procedures and systems used with the housing services to improve services and ensuring best practice. 30. Promote the aims and purposes of the YMCA. 31. Participate in Housing Staff meetings and other housing related meetings with residents and stakeholders as required. 32. To represent the association at agreed external meetings and report back to the Housing Services Manager. 33. Carry out work responsibilities in line with the Association's policies and procedures including safeguarding, equality and diversity, staff development and ensuring the health and safety of self and others at all times. 34. To carry out any other reasonable duty as requested by the Housing Services Manager or Head of Housing. Person Specification Job role: Housing Support Officer Experience / Qualifications Essential Desirable Current in-depth knowledge of housing issues and legislation, particularly pertaining to homelessness √ Knowledge of the benefits and welfare system √ Knowledge of external bodies associated with and or affiliated to supported housing √ Experience of working in a supported housing environment with young people or vulnerable adults √ Experience of completing reports, support plans, action plans, and tracking progression √ Experience of delivering Trauma Informed Care √ Excellent level of education (literacy, IT and numeracy) √ Training relevant to supported housing and the client group √ NVQ level 3 or equivalent in Housing or Support related field √ Skills / Abilities Essential Desirable Ability to demonstrate an empathetic and person-centred approach √ Ability to demonstrate and understand the importance of effective team working √ Ability to work with minimal or no supervision and to use initiative √ Ability to multitask and prioritise using effective organisation and planning skills √ Ability to solve problems √ Ability to understand and represent service users' rights and best interests whilst liaising with other professionals on the service user's behalf √ Ability to assess changes in service users' needs, health, mood etc and alert others to any potential risks or safeguarding issues √ Ability to build appropriate relationships with young people and vulnerable adults, listen actively and respond appropriately to service users' needs √ Ability to work with discretion, integrity and confidentially in a nonjudgmental way √ Personal Attributes Essential Desirable Can understand the needs of people from diverse cultural, social, and racial backgrounds. √ Can build relationships based on trust and respect and maintain them. √ Can work under pressure, be patient and remain calm in stressful situations. √ Can set boundaries and challenge inappropriate behaviour. √ Is caring, calm, compassionate and approachable. √ Can provide appropriate guidance, support, and advice. √ Is confident, assertive, enthusiastic, motivated, resilient, and committed. √ Can inspire and motivate young people and vulnerable adults. √ Is flexible and can adapt to change. √ Other Essential Desirable Ability to respect the YMCA's Christian ethos √ Willingness to undergo a satisfactory DBS check. √ Have a clean valid driving licence √ THE POST HOLDER MUST AGREE TO AUTHORISE A FULL CRIMINAL RECORDS BUREAU CHECK. √

Housing Support Officer

Job summary ThepostholderwillbeakeymemberoftheIntegratedNeighbourhood teams,inwhichyouwillcase manage complex patient who are homeless or at risk of becoming homeless. They will beresponsibleforthesmoothoperationofco-ordinatingcomplexmulti-disciplinaryteammeetingsandworkingasanautonomouspractitionerwithintheirspecialtyarea. Thepostholderwillbe thelinkbetweenprimarycare and keycoreproviderserviceswithinthelocality.Youwillbeworkingwith GeneralPractitioners,Practicestaff,CommunityservicesfromELHT,AdvancedNursePractitioner(s)(whereinpost),specialistservicesandpartnerprofessionals and agenciesfromwithinandbeyondtheINT to build high impact partnerships and drive transformation. Youwillbedevelopingandpromoteacasemanagementapproachtocareandpromotingthebenefitsofcoordinated,holisticcareforpatientsandfacilitatingthisprocessthroughthefacilitation,organisationandplanningofmulti-disciplinaryteammeetings.Youwillneedto be appropriately trainedtounderstandholisticcareplanninganddeliver quality patientcentredservice. Main duties of the job The post holder provides a case management approach for patient with complex need in the community who are experiencing homelessness or at risk of becoming homeless. This post holder will work with the Integrated Neighbourhood team. The post holder will work in the community, assessing patients in the own environments, to provide the best possible patient outcomes. They will ensure collaborative working across divisions, with General Practitioners, partner professionals and agencies to secure care in the community sooner with positive outcomes for patients with complex needs. The post holder will provide the leadership, direction, for effective and efficient service delivery and will support the manger in the delivery of strategic and organisational initiatives and priorities, and reducing avoidable bed days/admissions, whilst maintaining high standards of clinical practice and professional conduct. Car driver with access to a vehicle is essential Please refer to job description for full details. About us Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen. The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements. Job description Job responsibilities <ol> <li>WorkwithinthemodeloftheINT,providingleadershipandsupportonthemattersrelatingtoadmission avoidanceandthetransferofcare.</li> </ol> <ol> <li>Workcloselywithallservices. Integratingworkingpracticestostreamline processes,shareknowledge;andbenefit patientexperience and outcomes.</li> </ol> <ol> <li>Contributetothedevelopmentandprovisionofaresponsiveandproactiveneighbourhoodlocality basedapproachtothe preventionof avoidablehospitaladmissions. Toidentifyandmobiliseinterventionstoreduceriskandmaintainpatientsinthe community and supporting them find appropriate accommodation working alongside our housing colleagues and partner services.</li> </ol> <ol> <li>Actasaresourceandfirstpointofcontactfor clinicians. To help improvecommunicationandconsistencyofcareforpatientsreceivinganumberofdifferentservicesandorrequiringadditionalsupporttominimiseriskofadmissionasidentifiedby riskprofiling,casefindingandlocalintelligence.</li> </ol> <ol> <li>Ensurethecoordination,planninganddeliveryofregularmultidisciplinaryteammeetingshappens.</li> </ol> <ol> <li>Chaircomplexmultidisciplinarymeetings,ensuringalldocumentationisrecordedregardingoutcomes,facilitatetheprocessofagreeingacasemanagerandcasemanagementapproach.</li> </ol> <ol> <li>Supportcasemanagersinsettingupofmeetingsandliaisingwithappropriateservicesandthepatientandcarers where relevant.</li> <li>Toutiliseclinicalexpertisetofacilitatecareclosertohomeandpromotingaholistic,multiagencyresponsetocasemanagementtomeetthepatientsneeds. 9.Engageproactivelywithkeystakeholders(forexampleGeneralPractitioners,AdvancedPractitioners,theIntegratedNeighbourhoodTeams,specialistservices,SocialServices,independent/privatesectorproviders andICAT/IHSS) toidentifypatientswhorequiresupportiveinterventionandcasemanagementtopreventavoidablehospitaladmissionandenable safe quality of acre to thoseindividuals. <ol> <li>Tofollowtheprogressofthosepatientsidentifiedoncasemanagementregistersfromthelocalitieswhoareadmittedtoacutecareandsupportanearlytransfer to community once thepatientsconditionhasstabilised,liaisingwith hospital staff and membersoftheintegratedteamandkeypartnerstoreducetherisksassociatedwithtransferofcare.</li> </ol> <ol> <li>Toassess,receiveandreviewdataregardingpatientswhoregularlyattend/areadmittedtoacutecare,liaisingwithpatients;andrelatives/carersasappropriate;theintegratedneighbourhoodteamandkeystakeholderstodevelopaholisticcasemanagementapproachtosupportindividualstoremainindependentandpreventavoidablereadmission.</li> </ol> <ol> <li>Tobeinvolvedwithandsupportthedevelopmentandongoingmaintenanceofdatamanagementsystems.</li> </ol> <ol> <li>Contributetothedevelopmentandimplementationofsystemsandprocessesthatensuretheneedsofdisadvantagedgroupsareidentifiedandprogressed.</li> </ol> <ol> <li>Contribute to trainingand/ordevelopmentactivitieswithinandbeyondtheDivisiontoraiseawarenessofcommunityprovision,capacityandcapability.</li> </ol> <ol> <li>Activelypromoteafocusonself-care/managementtoreducerelianceonservicesandincreaselevelsofindependencewithinthepatientpopulation.</li> </ol> <ol> <li>Workincollaborationwiththeintegratedneighbourhoodteamtoprovideinformation,preparepatientsandtheirfamilies/carersforchangesinthepatientsconditionandactivelyencourageandsupportdecisionmakingandchoiceforendoflifecareincludingtheuseof fasttrackandCHCprocesses.</li> </ol> <ol> <li>Prioritiseandmanageownworkloadtoensureresponsivecare/interventionsbystaffwiththelevelofskillandcompetencetomeetpatientneedandprovideadviceandsupporttoteammembersregardingthecare/managementplan.</li> </ol> <ol> <li>Responsibilityfor the post holder toensurethesmoothrunningof theMDTmeetingsoccursandmeetsplannedobjectives.</li> </ol> <ol> <li>Ensureownleadershipstylefacilitateseffectivecommunication,collaborationandmotivationofstaffandpartnerstopromoteanintegratedandholisticapproachtothemanagementoffuturecareforpatientsandcarers.</li> </ol></li> </ol> Job description Job responsibilities <ol> <li>WorkwithinthemodeloftheINT,providingleadershipandsupportonthemattersrelatingtoadmission avoidanceandthetransferofcare.</li> </ol> <ol> <li>Workcloselywithallservices. Integratingworkingpracticestostreamline processes,shareknowledge;andbenefit patientexperience and outcomes.</li> </ol> <ol> <li>Contributetothedevelopmentandprovisionofaresponsiveandproactiveneighbourhoodlocality basedapproachtothe preventionof avoidablehospitaladmissions. Toidentifyandmobiliseinterventionstoreduceriskandmaintainpatientsinthe community and supporting them find appropriate accommodation working alongside our housing colleagues and partner services.</li> </ol> <ol> <li>Actasaresourceandfirstpointofcontactfor clinicians. To help improvecommunicationandconsistencyofcareforpatientsreceivinganumberofdifferentservicesandorrequiringadditionalsupporttominimiseriskofadmissionasidentifiedby riskprofiling,casefindingandlocalintelligence.</li> </ol> <ol> <li>Ensurethecoordination,planninganddeliveryofregularmultidisciplinaryteammeetingshappens.</li> </ol> <ol> <li>Chaircomplexmultidisciplinarymeetings,ensuringalldocumentationisrecordedregardingoutcomes,facilitatetheprocessofagreeingacasemanagerandcasemanagementapproach.</li> </ol> <ol> <li>Supportcasemanagersinsettingupofmeetingsandliaisingwithappropriateservicesandthepatientandcarers where relevant.</li> <li>Toutiliseclinicalexpertisetofacilitatecareclosertohomeandpromotingaholistic,multiagencyresponsetocasemanagementtomeetthepatientsneeds. 9.Engageproactivelywithkeystakeholders(forexampleGeneralPractitioners,AdvancedPractitioners,theIntegratedNeighbourhoodTeams,specialistservices,SocialServices,independent/privatesectorproviders andICAT/IHSS) toidentifypatientswhorequiresupportiveinterventionandcasemanagementtopreventavoidablehospitaladmissionandenable safe quality of acre to thoseindividuals. <ol> <li>Tofollowtheprogressofthosepatientsidentifiedoncasemanagementregistersfromthelocalitieswhoareadmittedtoacutecareandsupportanearlytransfer to community once thepatientsconditionhasstabilised,liaisingwith hospital staff and membersoftheintegratedteamandkeypartnerstoreducetherisksassociatedwithtransferofcare.</li> </ol> <ol> <li>Toassess,receiveandreviewdataregardingpatientswhoregularlyattend/areadmittedtoacutecare,liaisingwithpatients;andrelatives/carersasappropriate;theintegratedneighbourhoodteamandkeystakeholderstodevelopaholisticcasemanagementapproachtosupportindividualstoremainindependentandpreventavoidablereadmission.</li> </ol> <ol> <li>Tobeinvolvedwithandsupportthedevelopmentandongoingmaintenanceofdatamanagementsystems.</li> </ol> <ol> <li>Contributetothedevelopmentandimplementationofsystemsandprocessesthatensuretheneedsofdisadvantagedgroupsareidentifiedandprogressed.</li> </ol> <ol> <li>Contribute to trainingand/ordevelopmentactivitieswithinandbeyondtheDivisiontoraiseawarenessofcommunityprovision,capacityandcapability.</li> </ol> <ol> <li>Activelypromoteafocusonself-care/managementtoreducerelianceonservicesandincreaselevelsofindependencewithinthepatientpopulation.</li> </ol> <ol> <li>Workincollaborationwiththeintegratedneighbourhoodteamtoprovideinformation,preparepatientsandtheirfamilies/carersforchangesinthepatientsconditionandactivelyencourageandsupportdecisionmakingandchoiceforendoflifecareincludingtheuseof fasttrackandCHCprocesses.</li> </ol> <ol> <li>Prioritiseandmanageownworkloadtoensureresponsivecare/interventionsbystaffwiththelevelofskillandcompetencetomeetpatientneedandprovideadviceandsupporttoteammembersregardingthecare/managementplan.</li> </ol> <ol> <li>Responsibilityfor the post holder toensurethesmoothrunningof theMDTmeetingsoccursandmeetsplannedobjectives.</li> </ol> <ol> <li>Ensureownleadershipstylefacilitateseffectivecommunication,collaborationandmotivationofstaffandpartnerstopromoteanintegratedandholisticapproachtothemanagementoffuturecareforpatientsandcarers.</li> </ol></li> </ol> Person Specification Person Spec Essential <ul> <li>RGN/ RMN/ HCPC registered therapist/ social worker</li> <li>Evidence of recent professional development</li> <li>Post registration experience</li> <li>Understanding of a case management approach</li> <li>Ability to demonstrate evidence of working holistically to deliver person centred care</li> <li>Understanding of self management and self care principles</li> <li>Community care legislation. Health and Social Care policy including Mental Capacity. Current developments in Integrated Neighborhood team (e.g. NHS 10 year plan)</li> <li>Up to date clinical knowledge. Including evidence based practice for long term conditions management.</li> </ul> Desirable <ul> <li>Leadership qualifications</li> <li>Management Qualifications</li> <li>recent community experience or rehabilitation experience.</li> <li>Experience of being a case manager</li> <li>Knowledge of health promotion/education/hospital avoidance.</li> <li>Non-medical prescribing and/or clinical examination and/or clinical diagnostic CPD module</li> </ul>Person Specification Person Spec Essential <ul> <li>RGN/ RMN/ HCPC registered therapist/ social worker</li> <li>Evidence of recent professional development</li> <li>Post registration experience</li> <li>Understanding of a case management approach</li> <li>Ability to demonstrate evidence of working holistically to deliver person centred care</li> <li>Understanding of self management and self care principles</li> <li>Community care legislation. Health and Social Care policy including Mental Capacity. Current developments in Integrated Neighborhood team (e.g. NHS 10 year plan)</li> <li>Up to date clinical knowledge. Including evidence based practice for long term conditions management.</li> </ul> Desirable <ul> <li>Leadership qualifications</li> <li>Management Qualifications</li> <li>recent community experience or rehabilitation experience.</li> <li>Experience of being a case manager</li> <li>Knowledge of health promotion/education/hospital avoidance.</li> <li>Non-medical prescribing and/or clinical examination and/or clinical diagnostic CPD module</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name East Lancashire Hospitals NHS Trust Address Daisyfield MIll Appleby Street Blackburn BB1 3BL Employer's website

Homeless Outreach Case Manager

Axis has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we intend to be the best. We work with some of the UK's largest building owners, landlords &amp; facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors. Benefits <ul> <li>Annual holiday; 25 days + bank holidays</li> <li>Long service awards; continuous service at key achievements are rewarded</li> <li>Perkbox; from free coffees and cinema tickets to trips away and much more</li> <li>Volunteer day; paid yearly volunteer days for a worthy cause</li></ul>The Role: Axis RLOs are customer focussed and provide a one-stop contact point, empowering residents to feel respected and valued by maintaining the best quality experience when engaging with us. We are looking for you to bring your caring and compassionate attitude to our fantastic Team, showing empathy and proactiveness for our residents. Responsibilities <ul> <li> Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress</li> <li>Organise consultation events and attend meetings as required</li> <li>Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems.</li> <li>Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes</li></ul> Requirements: <ul> <li> Experience of working with vulnerable residents and adapting style to meet the specific needs of individuals</li> <li>Experience of working within a customer services environment is essential</li> <li> Full Clean Driving license</li> <li>Flexibility regarding travel and working at various sites, and attendance at evening meetings</li></ul>If this opportunity interests you we would love to hear from you, what are you waiting for! Many faces, One Axis We value diversity in our business and actively support and celebrate it for the benefit of our employees, clients, and community. We are proud to be an equal opportunity workplace and embrace diversity above all. If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent. *Please note we do not require any agency support, any unsolicited CVs will be considered as a gift.

Resident Liaison Officer

Homeless Duty Officer (Housing) - Castle Point Borough Council Castle Point Borough Council Temporary, Full Time Up to £25 per Hour, PAYE Location: Castle Point Closing Date: 2nd September 2025 Castle Point Borough Council are looking for a full-time Temporary Homeless Duty Officer, for a minimum period of 4 weeks. The role: <ul><li>To provide Housing Options - Homeless Counter services within the Civic Offices 5 days per week.</li><li>Ensure that all applications for a homeless duty are considered, assessed and processed in accordance with all statutory requirements, including the Homeless Reduction Act 2018</li><li>To manage the processing of homelessness applications and allocation of temporary accommodation to ensure that the Council meets its legal duties.</li><li>To support all desk and counter related functions of the Housing Options area</li><li>To provide an 'out of hours' standby service during evenings, weekends and Public Holidays.</li></ul>Experience Required: <ul><li>Experience of dealing with face-to-face homeless queries</li><li>Negotiation skills - ability to deal with multiple requests for support from Officers and help Officers reach compromise on challenging cases</li><li>Knowledge of Homeless Reduction Act 2018</li><li>Knowledge of Housing Act 1985</li><li>Knowledge of safeguarding processes</li><li>Ability to work independently and as part of a team</li><li>Ability to work outside normal hours</li><li>Standard DBS requirement</li></ul>Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.

Homeless Duty Officer (Housing) - Castle Point Borough Council

Help us to deliver a gold standard service supporting homeless people with complex needs. We have an excellent opportunity within our Homelessness Prevention Service for a Team Manager (internally known as a Project Manager), to help deliver support to people at risk of homelessness, to manage a team of experienced frontline staff and to work in partnership with stakeholders, statutory and non-statutory partners, and the wider community. Key Benefits <ul><li>Enhanced annual leave, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance Cover</li><li>Free subscription to Benenden healthcare or Perkbox</li><li>45p business mileage</li><li>In-house Workplace Welfare Manager</li></ul>The Team Manager Role We're looking for someone to work full time, 37.5 hours a week, to manage our Homlessness Prevention Service for people at risk of homelessness across Worcestershire; to manage the wider team of seniors, coordinators and support workers, and work in partnership with stakeholders to deliver on contractual KPIs. The service also delivers the SWEP Night Shelters across the six districts in Worcestershire. You'll have an opportunity to expand services that make a real difference in the lives of people who are currently homeless or at risk of losing tenancies. You'll ensure the service is set up to promote independence, provide high quality practical and emotional support, and to promote portable and sustainable outcomes. Who we're looking for You'll have a flexible and highly responsive approach to working, with relevant homelessness service experience. Due to the nature of travel between service areas, you will need to hold a full UK driving licence and have your own transport. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need! About Us Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, we've made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon. CCP is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. We're an Investors in People Gold accredited employer, committed to making the workplace better for you. We look for people who embody our SPIRIT values: <ul><li>Showing gratitude and appreciation of others</li><li>Demonstrating personal and professional pride</li><li>Integrity is everything</li><li>Reflect and learn</li><li>Continuous improvement</li><li>Take your best self wherever you go</li></ul>Come and join a charity focused on people rather than profit - click apply now! Position: Team Manager - Homelessness Prevention Service (992) Hours: Full-time 37.5 hours per week Contract: Permanent Location: Worcester Pay: £26,550pa (Band D) Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Team Manager - Homelessness Prevention Service

Job Introduction Trainee Housing Support Officer - Customer Access Team Scale 5 - £ 31,524 - £ 32,931 1 x 12 month Fixed Term Vacancy (Secondment available to internal staff if approved) Based at The Woolwich Centre Due to staff progression, we have an exciting opportunity within our Housing Inclusion Service, for people looking to start their career in housing. The Royal Borough of Greenwich has high levels of housing need, we aim to prevent homelessness wherever possible, by exploring the different housing options available to those at risk of homelessness. Based at The Woolwich Centre, you will work as part of a dedicated team providing the first point of contact for our customers, either in person, over the phone or via email. The successful candidate will be passionate about delivering a first-class customer service experience and need to be committed to providing a high quality of customer care at all times. Full training will be provided for this role, however research into homelessness legislation would be beneficial. You will need to be confident working in a fast-paced and demanding environment, be well organised, focused, and able to remain calm and professional under pressure. The ability to work well with partner agencies, and have excellent written and oral communication skills. You should also have the ability to make full use of various IT programs and systems. The job description and person specification are attached, for further information. If you have any queries about the role or require further information, please <a href="mailto:e-mailVictoria.Honey@royalgreenwich.gov.uk" target="_blank">e-mailVictoria.Honey@royalgreenwich.gov.uk</a> If you feel you require any support with your application, please refer to GLLab - <a href="mailto:gllab-jobs@royalgreenwich.gov" target="_blank">gllab-jobs@royalgreenwich.gov</a>.u k Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> Job description </li> <li> Person Specification </li> </ul>

Trainee Housing Support Officer

About The Role Role: Housing Asset Management Lead REF 1593424 Contract Length: 12 Weeks - Potential to extend Location: Hybrid/Lowestoft or Melton Office - Fairly Flexible, at least once or twice a week in the office as it's a Lead Role IR35: Inside Pay Rate to Intermediary: Negotiable Spinwell is recruiting for a Housing Asset Management Lead for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HOUSING ASSET MANAGEMENT LEAD To work collectively and collaboratively as part of the Housing Leadership Team, to ensure high quality, affordable services are delivered to the residents of East Suffolk. To lead the strategic planning and programming of the investment in the Council's housing assets: <ul> <li>Oversee the completion of 100% Stock Condition (incl. HHSRS) Surveys,</li> <li>Develop significant investment programmes (including compliant procurement processes) for existing homes based on sound asset information obtained from the Stock Condition Surveys,</li> <li>Lead the Implementation of a new (c.£12M) Warm Homes Scheme, including oversight of a significant procurement programme </li> <li>Development of a new Asset Management Strategy for the HRA Portfolio</li></ul>Keeping up to date with legislative and policy changes and ensuring the service adapts to meet any changes as required and is fully compliant with relevant regulatory or statutory obligations. SKILLS/EXPERIENCE OF THE HOUSING ASSET MANAGEMENT LEAD <ul> <li>Proven experience within a construction, property or design environment. </li> <li>Previous experience of managing projects from inception to delivery.</li> <li>Experience of developing multi-year work programmes. </li> <li>Detailed understanding of design and construction techniques or a similar property-focused environment.</li> <li>Proven track record of implementation of processes.</li> <li>Experience of and ability to manage and organise a team of professionals.</li> <li>Thorough knowledge and understanding of CDM regulations.</li> <li>Commercially astute.</li> <li>Solid understanding of the legal process relating to housing development. </li> <li>Demonstrate clear ambition to deliver amazing places and spaces.</li> <li>Confident communicator, with effective interpersonal skills</li> <li>Good people management skills, including the ability to motivate a team to perform to their optimum ability.</li> <li>Relevant built environment Level 6 qualification.</li> <li>Evidence of continuing professional development</li> <li>A commitment to own development and to supporting training and development initiatives.</li> <li>Must be mobile / have access to a car to attend business meetings at other sites / locations within the district on a regular basis.</li> <li>Flexible and willing to work outside of normal working hours.</li></ul>If you are a Housing Asset Management Lead, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Housing Asset Management Lead - Council

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Liverpool service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Liverpool team. We have an exciting opportunity for an Alcohol Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: Liverpool, The Foundry Hours: 37.5 per week (full time) Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by alcohol use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Louise Dolan | <a href="mailto:Louise.Dolan@cgl.org.uk" target="_blank">Louise.Dolan@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

JH Bristol is a trading name of the charity Julian House, a well-established provider of accommodation and support services for people affected by homelessness across the South West of England. We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust, another charity providing support for homeless people in Bristol. If you are successful in your application, you will be employed by Julian House but working under the sub brand of JH Bristol. Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bristol Additional information: <ul><li>Willingness to participate in an out-of-hours on-call rota</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>The Role: Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you'll play a key role in helping clients maintain safe accommodation and make positive life changes. You'll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards. Collaboration is at the heart of this role-you'll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference. You'll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential. In return, you'll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you're ready to take on a varied and rewarding role that combines practical support with meaningful impact, we'd love to hear from you. What You'll Be Doing: <ul><li>Progress and track referrals made into the service</li><li>Carry out needs and risk assessments for clients</li><li>Provide advice and information to provide an enabling service</li><li>Ensure all new clients moving into the service understand their rights and responsibilities</li><li>Keeping client records accurate, clear, and up to date</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Weekend Support Worker (Supported Housing) Salary: £8.075 per year (full-time equivalent £25,235) Hours: 12 hours per week Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Standard working days are Saturday and Sunday</li></ul>The Role: As a Weekend Support Worker, you'll be providing vital support to individuals with a history of rough sleeping and complex needs. Based across four properties, you'll help residents maintain their tenancies and work towards greater independence. This is a hands-on, person-centred role where you'll build strong, trusting relationships and support clients in a meaningful and consistent way. Working in close partnership with the weekday Support Worker, you'll ensure continuity of care and play a key part in each individual's journey toward a more stable future. What You'll Be Doing: <ul><li>Empowering clients with diverse and complex needs</li><li>Championing a strength-based, trauma-informed approach</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plans</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly reflective practice sessions from objective, external facilitators </li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Weekend Support Worker (Supported Housing)

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Somerset East &amp; Somerset, mainly Frome &amp; Shepton Mallet Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li><li>Primarily Monday to Friday, with weekend availability required on a rotational basis</li></ul>The Role: Are you passionate about making a real difference in people's lives? We're looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence. In this rewarding role, you'll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you'll play a key role in empowering individuals to build brighter, more stable futures. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Job Introduction So what is this role exactly? This is a rare opportunity for a Building Safety Manager to join Your Housing Groups established and highly collaborative Building safety team as a Building Safety Manager. The safety of our customers is Your Housing Group's number one priority, and the Building Safety Manager role is integral to the management of safety within our Buildings. Working within and as part of the wider Asset Team, you will work in close collaborative partnership with the Head of Compliance &amp; Building Safety, to ensure compliance with building safety standards and with colleagues from teams across YHG. What will my working week look like? Your role will be a varied blend of regional and home working as you will need to visit the buildings under your care regularly to provide technical support and assurance and you will have the autonomy to manage your own diary accordingly. What will I be responsible for doing? You will have responsibility for ensuring Your Housing Group meets or exceeds its quality, regulatory, and legislative requirements under the Building Safety Act and Fire Safety Act, through effective monitoring and management of the buildings within your allocated remit. This will include meticulous management of Building Safety Cases, ensuring the Golden Thread of Information is clearly identifiable, demonstrable and easily accessible As our Building Safety Manager, it's a given that along with managing building safety, you will also manage and champion resident engagement across the Group's portfolio of properties within the scope of legislation (such as the Building Safety Bill), ensuring the needs of our residents are met. You'll ensure digital records are maintained in line with regulatory requirements, supporting the delivery of the Golden Thread and collaborate on supporting the development of training for colleagues and maintain your own professional competency through CPD and engagement with sector best practice You will have responsibility for our high-rise buildings within the scope of the Building Safety Act and special projects such as buildings requiring complex remediation. You will also have line management responsibility for the Assistant Building Safety Manager and will work with a wide range of stakeholders internally and externally, raising the profile of the Building Safety Team and awareness of its objectives and activities throughout the wider business. What would make me stand out from the crowd? To be successful as a Building Safety Manager, here at YHG, you will be • Experienced in the building safety management and compliance requirements for high rise and complex building • Knowledgeable on all aspects of safety associated with these buildings, acting as the guardian of resident and building safety for the Group • Confident working with multiple stakeholders in a building safety capacity • Able to act as a critical friend to the business, providing assurances to all internal and external stakeholders about the safety of our residents and buildings • Passionate about working and engaging with residents That all sounds great, what's in it for me? In return we offer £55,000 - £65,000 for a 35-hour week, and 25 days annual leave (leave also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you're trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 82% of colleagues here recommend us as a 'great place to work As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: 21st September We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG3

Building Safety Manager

A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued.. The working hours for this position are Wednesday to Sunday 4:30pm to 01:00am Main Duties &amp; Responsibilities <ul><li>To provide basic maintenance services and adjustments when needed</li><li>Provide basic cleaning in properties</li><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef &amp; Philips procedures, including: <ol><li>Scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with Stef &amp; Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ol></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service user's suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Skills &amp; Knowledge <ul><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Full clean driving licence</li></ul>Benefits <ul><li>Company car provided with mileage and fuel covered</li><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ol><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ol></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>

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