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Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Banbury - Primarily covering Banbury and the surrounding areas but on occasion the wider Cherwell area £34,531 - £36,348 per year plus £600 car allowance 37.5 hours per week - Monday to Friday - 9:00am to 5:00pm We have an opportunity for a Housing Officer to join the Cherwell Housing team. The patch will be based in Banbury and the surrounding area but on occasions cover will be required for the whole of the Cherwell patch which includes Bicester, Kidlington, Daventry and all surrounding villages. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. You will be working in a professional manner to resolve problems and improve services. Each day will involve working as part of a team to respond to resident tenancy related queries in person, email and telephone as well as addressing concerns involving residents homes, the environment and neighbour relations. The role of Housing Officer will include: <ul><li>Providing clear, proactive advice and support to tenants and leaseholders regarding their rights and responsibilities </li><li>Responding to enquiries and effectively resolving issues related to tenancies, leases, service charges, and occupancy</li><li>Playing a key role in fostering strong relationships with residents, ensuring their voices are heard and actively involving them in shaping the services and communities they live in</li><li>Monitoring the condition of properties and communal areas to maintain high standards of safety, cleanliness, and overall upkeep, ensuring residents enjoy a well-managed and secure living environment</li><li>Responding promptly to reports of anti-social behaviour and neighbour disputes, conducting thorough investigations, facilitating mediation, and taking appropriate enforcement action in line with policy and procedures</li><li>Collaborating with colleagues and external agencies and support services to ensure residents receive appropriate assistance, including safeguarding, financial support or wellbeing services</li><li>Collaborating with colleagues across service areas to support the organisation in meeting its compliance obligations, including fire safety, water hygiene, gas safety, and data protection</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services</li><li>Excellent skills in analysing and diagnosing problems and implementing solutions</li><li>Ability to build strong working relationships with internal and external customers</li><li>Excellent customer service and negotiating skills</li><li>Proven experience of good practice resident involvement activities</li><li>NVQ Level 3 in relevant area though may not be essential if you have relevant experience</li><li>An understanding of Microsoft Office packages including Word, Excel and Outlook</li><li>Excellent communication skills both verbal and written</li><li>Working knowledge of relevant regulations and good practice</li><li>Occasional travel may be a requirement of the role, therefore a full valid driving license is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (rising to £36,348 after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 10 September 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

We are currently recruiting for a Void Officer to join our successful Neighbourhoods Housing Team and help deliver the best housing services in Tower Hamlets. We are looking for a highly motivated person who is committed to the very highest standards of customer care and Housing management to join our busy team as a Void Officer. About you - Support the delivery of an excellent void management service, contributing to meeting Tower Hamlets' performance targets through timely and effective actions. - Use internal systems accurately and consistently to update and monitor the progress of void properties and related tasks. - Assist in producing the Monthly Relets Report by gathering data on void turnaround times (short- and long-term) and highlighting any issues or observations to the Team Leader for further review. - Support colleagues through peer learning and information sharing, contributing to the team's skills development and continuous improvement. - Participate in team meetings and 1:1s to support the delivery of personal objectives and contribute to a culture of accountability and learning. - Demonstrate strong relationship management when liaising with prospective tenants to ensure a high standard of customer satisfaction during the lettings process. - Engage with residents and leaseholders' representative groups, helping to maintain positive and constructive relationships within the local community. - Work collaboratively with colleagues across Housing Management, HSC, Asset Management, and Repairs, ensuring smooth coordination of services related to voids. - Conduct property viewings, ensuring applicants receive full information about the property and local area, and that re-housing timeframes are met. - Arrange and carry out pre-vacating inspections, identifying required works and potential recharges in a timely manner. - Provide accurate data and updates to support performance reporting and ensure insights from frontline experience are shared with relevant teams. - Assist in marketing low demand properties, including arranging viewings and promoting features to prospective applicants. - Contribute to service improvement by participating in benchmarking activities and sharing feedback or suggestions that may lead to better turnaround and service quality. - Support coordination of TH response to new build units, assisting with allocation processes and tenant communication as required. - Undertake other reasonable duties, commensurate with the role, as directed by your line manager or the Head of Service. What we offer - 29 days paid holiday each year rising to 33 days with 5 years' service, plus bank holidays and 3 statutory/concessionary days - Hybrid working - A fantastic career-average pension scheme - Salary Sacrifice schemes - Amazing commercial discounts, including discounts at many gyms, shops and restaurants. - Your voice heard through our staff forum and various networking and support groups, including those for women and LGBT staff. - Working as part of an inclusive workforce, serving a vibrant and diverse local community - Newly refurbished offices, with free tea, coffee, and shower facilities - Interest-free season ticket loans Tower Hamlets Council is a recognised Disability Confident employer and can guarantee an interview to all disabled candidates meeting the minimum essential criteria for the role. We also pay a Community Language Allowance worth £50 per month to any member of staff who can provide services in community languages where this is required, such as Bengali and Somali. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect. Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Voids Officer

About Us Job Title: Homelessness Prevention &amp; Solutions Officer Contract Type: 1 Permanent &amp; 1 Fixed-Term (12 Months) Salary: £38,976 - £47,229 per annum Location: Wandsworth Are you ready to take on a role where your work directly impacts lives? Join our dedicated team in Wandsworth and help prevent homelessness before it happens. We're looking for two passionate and proactive Homelessness Prevention &amp; SolutionsOfficers to support individuals and families at critical moments in their housing journey. Whether someone is facing eviction, fleeing domestic violence, or sleeping rough, you'll be there to provide expert advice, practical solutions, and compassionate support. What You'll Be Doing <ul><li>Empowering people: Deliver tailored housing advice and create personalised housing plans that help people stay in their homes or find new ones.</li><li>Taking action: Provide interim accommodation when needed and issue statutory homelessness decisions in line with legislation.</li><li>Collaborating: Work closely with landlords, support services, and other agencies to resolve complex cases and prevent homelessness.</li><li>Managing cases: Own your caseload, conduct thorough assessments, and maintain accurate records using our IT systems.</li><li>Working flexibly: Enjoy a hybrid working model that supports your work-life balance while keeping customer needs at the heart of what you do. </li></ul>What We're Looking For We welcome candidates from diverse backgrounds and are especially interested in your transferable skills. You don't need direct homelessness experience, what matters is your ability to: <ul><li>Listen actively and apply what you hear to legal frameworks.</li><li>Assess and analyse information to make sound decisions.</li><li>Communicate clearly with applicants, colleagues, and external partners.</li><li>Stay organised and manage changing priorities with confidence.</li><li>Negotiate and persuade to prevent and relieve homelessness.</li><li>Write high-quality case notes and decision letters.</li><li>Work collaboratively and contribute positively to a team environment. </li></ul>Essential Skills &amp; Experience <ul><li>Understanding of why people become homeless and how to prevent it.</li><li>Ability to interpret complex legislation and guidance.</li><li>Experience working in fast-paced, customer-facing environments.</li><li>Strong interpersonal and organisational skills.</li><li>Confidence in supporting people with complex needs.</li><li>Resilience and adaptability in challenging situations.</li></ul>Indicative Recruitment Timeline: <ul><li>Closing Date: Sunday 7th September 2025</li><li>Shortlisting: Week commencing 8th September 2025</li><li>Interview Date: To be confirmed</li></ul>We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

About Us Deputy Manager - Homelessness Prevention and Solutions Salary: £46,206 - £55,992 per annum Contract Type: Fixed Term until 31 March 2028 Location: Housing Customer Centre, 90 Putney Bridge Road, Wandsworth SW18 1HR Are you passionate about preventing homelessness and driving innovative housing solutions? Do you thrive in a fast-paced, people-focused environment where your leadership can directly impact lives? If so, we invite you to join our dynamic Prevention and Solutions Service as a Deputy Manager. Objective of Role As Deputy Manager, you will lead a team of Homelessness Prevention and Solutions Officers to deliver high-impact, person-centred housing advice and support. You will play a key role in preventing and relieving homelessness across Wandsworth and Richmond boroughs, ensuring statutory duties under the Homelessness Reduction Act 2017 are met. You will be instrumental in shaping service delivery, driving innovation, and improving outcomes for vulnerable residents. This is an exciting opportunity to lead a dedicated team of seven officers within a service that is expanding to meet growing demand and is central to the Council's priorities. You'll be at the forefront of shaping how we support residents at risk of homelessness-through early intervention, tailored advice, and collaborative working with internal and external partners. About the Role <ul><li>Lead and manage a team of Homelessness Prevention and Solutions Officers, ensuring high standards of performance, conduct, and customer care.</li><li>Supervise complex casework and ensure compliance with the Homelessness Reduction Act 2017.</li><li>Use data dashboards and performance indicators to monitor outcomes and drive service improvements.</li><li>Participate in the Duty Manager rota, making key decisions on housing assistance and temporary accommodation.</li><li>Collaborate with statutory and voluntary agencies and take the service into the community through housing surgeries and outreach.</li><li>Handle corporate complaints and embed lessons learned into service delivery.</li></ul>What We're Looking For We're seeking a confident, knowledgeable, and empathetic leader who can: <ul><li>Demonstrate a deep understanding of homelessness legislation, housing options, and prevention strategies.</li><li>Interpret complex guidance and case law to support robust decision-making.</li><li>Communicate effectively with clients, colleagues, and partners.</li><li>Manage and motivate staff, conduct appraisals, and support career development.</li><li>Navigate high-pressure situations and respond to emergencies with professionalism and care.</li></ul>Essential Qualifications, Skills and Experience <ul><li>Significant experience in housing needs assessment and homelessness prevention.</li><li>Proven ability to lead frontline teams and manage performance.</li><li>Strong organisational, IT, and interpersonal skills.</li><li>Minimum of 2 A Levels (Grade C or above) or equivalent qualifications.</li></ul>Indicative Recruitment Timeline Closing Date: Sunday 07th September 2025 Shortlisting Date: Week commencing 8th September 2025 Interview Date: Week commencing 22nd September 2025 Test/Presentation: May be required as part of the interview process We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Deputy Manager Homelessness Prevention and Solutions

Are you passionate about helping people access affordable, safe homes? Can you stay calm and solution-focused during challenging conversations and complex situations? At Lincolnshire Housing Partnership, we're proud to be a forward-thinking, community-focused organisation. We're now recruiting a Neighbourhood Officer to join our growing team in Grimsby. You'll work closely with residents to support tenancy sustainment, tackle anti-social behaviour, maintain neighbourhood standards, and reduce empty homes. You'll be the first point of contact for our customers, delivering high-quality housing management services that reflect LHP's mission of building stronger communities and improving lives. Why Join LHP? We're deeply rooted in our Grimsby and Boston communities, with many of our team living in the areas we serve. This local connection drives our commitment to creating positive, lasting change for our customers. This is an exciting time to join us. We're investing in a major transformation programme - Everyday Better - and expanding our neighbourhood teams to deliver more tailored, community-first services. As a Neighbourhood Officer, you'll play a vital role in bringing this vision to life. Want to know what it's like to work at LHP? Check out our YouTube channel for real team stories! What You'll Get: <ul><li> £32,293.92 salary</li><li> Up to £1,200/year employee wellbeing package via Westfield Health</li><li> Discounted shopping vouchers</li><li>Access to our corporate training and development programme</li><li>Generous pension scheme (up to 12% employer contribution)</li><li>24 days holiday (plus bank holidays), rising with service</li><li>Additional leave for full attendance</li><li>Mental Health First Aiders across the business</li><li>Career development and internal progression opportunities</li></ul>A Typical Week Might Include: <ol><li>Visiting estates and tenants to resolve housing concerns</li><li>Tackling local issues like fly-tipping or antisocial behaviour</li><li>Working with partner agencies like police and social services</li><li>Supporting customers at risk of eviction with practical advice and payment plans</li><li>Attending court or preparing documentation for enforcement when required</li><li>Signposting customers to community services and resources</li><li>Leading neighbourhood walkabouts and community engagement events</li></ol> We're Looking For Someone Who: <ul><li>Has experience delivering empathetic, customer-focused services</li><li>Can build strong partnerships with teams, residents, and external agencies</li><li>Communicates clearly and effectively in person, in writing, and digitally</li><li>Is confident, resilient, and calm under pressure</li><li>Understands housing-related policies, tenancy management, and safeguarding</li><li>Is organised, self-motivated, and comfortable working independently</li><li>Has a full driving licence and access to a vehicle</li><li>Has up-to-date knowledge of housing regulations and best practice</li></ul>Career Pathways At LHP, we invest in our people. We support your personal development and career growth through training, mentoring, and promotion opportunities. Many of our team members have progressed into leadership roles - including Neighbourhood Team Leader - and we're proud to grow our talent from within. Ready to Apply? We're reviewing applications as they come in, so don't delay, we may close this role early if we receive strong interest. Finally some key Information At Lincolnshire Housing Partnership, we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at <a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chat Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References

Neighbourhood Officer

The Vacancy Join Our Team as a Housing Support Worker! Do you enjoy empowering young people to overcome homelessness and build independent lives? As a Housing Support Worker, you'll work directly with young people aged 16-25 who are homeless or at risk of homelessness. You'll provide housing-related support in a mix of hostel and dispersed accommodation settings, helping clients develop the skills and confidence they need to move on successfully into independent living. Who we're looking for: • Someone with experience supporting vulnerable young people • A great communicator who can build positive relationships while maintaining professional boundaries. • A strong team player who can manage a caseload, complete accurate records, and work independently. • Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes. Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Beth Grindrod, Team Leader via <a href="mailto:beth.grindrod@inspirenorth.co.uk" target="_blank">beth.grindrod@inspirenorth.co.uk</a> 01423 521666. Apply Now! The closing date for applications is 14th September 2025, but we may close it early if we receive a high number of strong candidates, so don't delay! Good Luck! Interviews will take place on 23rd September 2025 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker

Priority Candidates will be considered in the first instance Wigan Town Hall Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £32,597 - £36,363 per annum. 37 hours per week Temporary for 12 months We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: This an exciting opportunity for an individual looking to join a forward-thinking Housing Standards Team and be part of the journey as we look to the next chapter. You will work as part of a proactive and innovative team who are responsible for regulating the standard of the private sector housing stock within the Borough, and ensuring the housing stock makes a significant positive contribution to the health and wellbeing of our residents. You will also help increase the profile of the empty homes work already being undertaken and play a significant role in reducing the number of long-term empty homes in the Borough. You will assist the team in the cyclical inspection of HMO properties and assist in the licencing process. The role will require you to provide excellent customer care to a wide range of customers and stakeholders - from private tenants to landlords, letting agents and local businesses/developers. You will contribute to the ongoing enforcement of rogue landlords and disrupting the criminal use of property by applying innovative ways of working and dealing with a wide range of legislation. About you You will ideally have good experience of working within a busy Housing Standards team or similar regulatory services with an in depth knowledge of the Housing Act and other relevant legislation. You will have a good knowledge of building enforcement cases and gathering evidence in line with both the Police and Criminal Evidence Act as well as the Criminal Procedure and Investigations Act. You will be self-motivated, driven, with the ability to work both as part of a team and operate on your initiative. You will be experienced in dealing with people and be able to find resolutions to difficult and challenging situations. You will have a desire to work with our tenants to promote safety within their properties. You will have experience in providing excellent collaborative partnerships working with internal and external organisations. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Housing Standards team is a busy but supportive team. We are looking for an individual who will make a valuable contribution. You will be part of an exciting service in which no two days are the same and you will have an opportunity to drive up the standards of the housing stock within our Borough. You can learn more about the work of the Housing Standards team via our website - <a href="https://www.wigan.gov.uk/Resident/Housing/Private-Housing/Private-Housing.aspx" target="_blank">https://www.wigan.gov.uk/Resident/Housing/Private-Housing/Private-Housi…</a> Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer Should you wish to discuss the role in further detail, please contact Neil Tonge (Housing Standards Manager) on 07887824428. Interview dates: Priority Candidates: 16/09/2025 All other Candidates:17/09/2025 To view the details relating to this position, please click the links below:

Housing Standards Officer

The Vacancy <ul> <li>Annual salary of £31,418 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours), part-time and flexible working patterns available</li> <li>Liverpool city centre office base, hybrid working</li></ul>Proposed Interview Date: W/C 8th September 2025 The role The purpose of this role is to contribute to the delivery of an effective and efficient lettings service which achieves stated relet times, consistently improving customer satisfaction levels, minimisation of void rent loss, sustainable tenancies, and financial stability of the Regenda Group. To take a role in ensuring the effective delivery of high quality, value for money, customer focussed income &amp; lettings services, ensuring that the customer voice is heard and utilised to deliver positive outcomes. Follow housing policies and procedures effectively and understand the roles responsibilities, ensuring we remain legally compliant, whilst meeting regulatory requirements and the needs of our customers. Ensure the customer voice is at the heart of service delivery, using complaints and satisfaction survey results to drive continuous improvement and ensuring all customers are treated fairly, with respect and in recognition of their individual requirements and any protected characteristics, and that all customer complaints and enquiries are dealt with promptly and to a high standard. The right fit <ul> <li>Experience of working in a similar lettings-based role.</li> <li>Knowledge of social housing regulations would be preferable.</li> <li>Solid ICT skills, knowledge and experience of using Microsoft Office.</li> <li>An excellent, customer centric approach, good interpersonal skills with an ability to develop excellent working relationships.</li> <li>Be flexible, resilient and able to manage change.</li> <li>The ability to operate at pace and be adaptable to changing priorities in a results driven environment.</li> <li>Must be able to drive, have access to a car and hold a valid driving licence.</li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Lettings Officer

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Housing Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week An exciting opportunity has arisen within the City Housing Directorate of Birmingham City Council. As one of the largest landlords with a retained housing stock, we deliver a range of services across the city and work in partnership with our communities to provide well managed homes and neighbourhoods. This Housing Officer role will be working in the Central and North parts of the city, reporting to the Housing Manager. You will need to be flexible to respond to demand across the entire area when called upon. This position is responsible for supervising Neighbourhood Visiting Officers on a daily basis, responding to emergency situations when they arise. You will be required to supervise staff which will include Case Reviews, Managing Performance, setting targets/priorities, One to One's, Appraisals, Monitor Sickness, Return to Work Interviews, Risk Assessments, Attendance, Annual Leave, Health and Safety etc. You will be required to help identify training needs for those staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. The successful applicant will also be required to deal with emergency situations that arise such water leaks in Tower Blocks, Gas Forced Entries and Safe and Well Checks as necessary. Relevant experience in dealing with issues relating to Housing and problem-solving skills. The ability to communicate with our various stakeholders and hold partners to account. There is a need to effectively tackle concerns raised by tenants in order to seek the best possible solution. Experience of working in collaboration with partner agencies to deal with sensitive issues such as Safeguarding, dealing with vulnerable tenants, etc. A full valid driving licence is a requirement for this post. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and Yorkshire. We are hiring across Manchester/ Bury/ Bolton A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and Yorkshire. We are hiring across North West regions. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and Yorkshire. We are hiring in Oldham/ Rochdale and Bradford areas. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Mental Health Housing Support Worker Worcester, Worcestershire Permanent, Part Time (15 hpw), Hours may change due to the needs of the customers, it is intended that this will be 3 x 5hr shifts a week, there may be the opportunity for overtime shifts. Earn £12.60 per hour (£24,638 per annum) pro rata and great benefits including Health Cash Plan Home, a place where you belong Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Support Worker, you'll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as our Support Worker <ul><li> Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans. </li><li> Customer group - mental health - this service supports the customers who are semi-independent and provides support within their own home. </li><li> Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. </li><li> Carrying out risk assessments, support planning, goal setting and regular reviews. </li><li> We do not provide personal care. </li><li> Cuppas, chats and catch ups. There's no rushing from one customer to the next here! Plenty of time to work together with colleagues too. </li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul><li> Passion to support our customers to live their best life, working together with an eye for detail </li><li> Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children </li><li> The ability to work on your own initiative, remain calm under pressure and have a resilient approach </li><li> Recognise every customer is different and you're able to adopt a flexible, personal approach, listening to customers to understand their needs </li><li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li></ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul><li> Flexible working hours (we're open to agreeing a work pattern with you) </li><li> Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion. </li><li> Although you'll work lone work, we do get together regularly in the daytime for training and team meetings. You will also have anchor days within a service office! </li><li> Able to use technology to update support plans, complete online learning and to collaborate with colleagues. </li><li> You'll need an Enhanced DBS check done and we pay for that. </li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul><li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li><li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li><li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li><li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li><li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li><li> Learn more about our benefits on our website. </li></ul>Find out more Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> .

Mental Health Housing Support Worker

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're recruiting for a Neighbourhood Officer to join our team on a permanent basis. This is a full-time role working 37 hours a week. This role will be contractually based out of our Basingstoke office, predominantly covering the Aldershot and Farnborough area. This is a remote working role, so you'll mostly be out &amp; about within the community in your designated patch! Want to know what we can offer you? <ul> <li>26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave </li> <li>A productivity-related bonus scheme to enhance your take-home </li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10% </li> <li>Life assurance paid at x 3 annual salary </li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash </li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave </li> <li>Access to counselling, legal and financial information </li> <li>Electric car scheme </li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes </li></ul>Here's the facts about the role: As a neighbourhood officer, you'll be main contact for your customers within your patch. As their go-to person, they can talk to you about a range of matters in relation to their tenancy conditions, health and safety issues, rent/service charges, repairs and more. The overall aim of this role is to help create attractive, safe and sustainable communities for our customers to live in. As part of this, you'll make sure we offer them good quality and 'value for money' services. You'll soon get to know and understand who our customers are and be able to identify the support they may need to keep their tenancies. You'll also recognise when you'll need to make referrals to the tenancy support team, so that things are put in place for customers to keep &amp; maintain their tenancies. We're looking for someone who has a strong customer focus who can confidently handle challenging customers and any neighbour disputes. Resilience, assertiveness and the ability to work under pressure are important in this role. You'll have demonstrable experience of working with the general public face to face, or in a public services environment. If you have knowledge (and experience) in housing management/law then that's a bonus, though we're really keen to encourage people from a variety of backgrounds who can apply a range of transferable skills, and a fresh approach to how we deliver a great customer experience. As this role involves travel, a full UK driving licence and access to a vehicle for business use is a requirement. Business mileage will be paid. While you'll have a designated patch, all neighbourhood officers are expected to occasionally provide cover/support to other areas when needed. This offer is subject to a satisfactory DBS check. Interviews are due to take place Thursday 11 September (subject to change). The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID We're ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations. As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

We are looking for an incredible Community Manager for our Oxygen, Victoria House and Axis developments in Manchester! Thekey objective of this role is to ensure the team provides a high standard ofservice to residents alongside an efficient administration of leaseholdservices. You will be responsible for our development focusing on buildingcommunity engagement amongst resident's whist maintaining a safe and complaintbuilding. Ifthis fantastic position is for you, continue reading on and apply now to beapart of an organisation that truly believes that our people should be at theheart of all our decisions! Whatdo we offer? <ul><li>We offer a basic annual salary of £35,000 - £45,000 &amp; amazing benefits: enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more</li><li>We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!</li></ul>Whatwill you do? <ul><li>To oversee the delivery of all aspects of the Property Management Agreement (PMA), ensuring that key time frames and client commitments are fully met.</li><li>Responsible for residential leaseholders and to ensure the day-to-day onsite management complies with the statutory and contractual requirements of the lease. </li><li>To prepare and deliver an annual service charge in line with the lease structure, with management of the Monthly expenditure, debt recovery and contractor payments approvals</li><li>Deliver weekly, monthly and quarterly client reporting on performance and operational budget management. </li><li>Implement and fully support an engagement strategy that includes resident communication and events as well as feedback and satisfaction levels.</li><li>To ensure site as well as residents/contractors/landlords are compliant with statutory and contractual obligations including RICS, ARMA and HSE</li><li>Responsible for the Health and Safety building compliance, working alongside the Facilities Manager to oversee the PPM schedule, maintenance and HSE legislation. </li><li>To act as a role model for the values and key behaviours across the organisation and to promote peak performance through effective people management, embracing the one-to-one and review process.</li><li>Being the first point of contact for all complaints/feedback taking a proactive approach to resolve where feasible</li><li>Deliver a strong sense of community within the building by fostering resident interaction on-line (e.g. via social media) or through hosting events.</li><li>Deliver all KPI's through effective operational management and deliver the highest possible standards in line with Service Level Agreements. </li><li>Maintain optimum staff retention and employee satisfaction through objective setting, one to one's, personal development, team meetings and performance reviews. </li></ul>Whatare we looking for? <ul><li>Strong experience within the property management arena, having managed a luxury building of a similar size</li><li>Knowledge of service charge budgets, Landlord &amp; Tenant Law and an awareness and understanding of building safety, fire safety and health &amp; safety risk management relevant to residential buildings</li><li>Experience leading on-site teams</li><li>Strong customer service, including negotiation skills and dealing with difficult situations.</li><li>Ability to manage multiple and on occasions conflicting deadlines and support the team to prioritise work, within a busy environment.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems, (training on in house systems will be provided).</li></ul>Desirable: <ul><li>Health and Safety qualification</li><li>IRPM Level 3 qualification or be willing to work towards</li></ul>We'renot your usual property company! Aturbanbubble, we're redefining the way properties are run through communitybuilding, customer care, and innovation. Thanks to our team, that deliversoutstanding customer experiences, we're proud to serve 14,000 residents andgrowing. We're looking for bold, ambitious, resourceful team members to manageand create communities. We want to unlimit what our customers expect, whilstunleashing your true potential. So,what do you say - interested? Applynow and join a fantastic organisation that truly believe that our people shouldbe at the heart of all our decisions! Weare an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process. INDMED

Community Manager

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. National Sector Manager Field Based We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries. Job Purpose Your remit will be to nurture business relationships to deliver account growth, over-come account challenges and deliver new business opportunities. Job Responsibilities • Responsible for our commercial presence/performance in our critical national sectors.• Oversee account development by managing account objectives/targets. • Own new account development by identifying &amp; securing new national &amp; large regional opportunities. • Manage sector credentials to ensure we continue to hold best-in-class credentials that command a price-premium in the market. • Collaborate with customers to encourage adoption of added value products, colour, services and support to benefit their own commercial strategies. • Support opportunities to develop, improve &amp; harness our offering. • Support commercial sales team to reach business targets &amp; develop a one team mentality through a clear strategy. • Demonstrate commitment to operating to the highest standards &amp; continually improving. Job Requirements • Experienced sales professional/Key Account Manager.• Graduate in a relevant discipline. • Record of delivering consistent profitable sales growth within a fast-paced environment. • Track record of understanding complex markets. What Makes You Stand Out • Excellent communication, negotiation &amp; interpersonal skills.• Enjoys a collaborative working environment where supporting colleagues is key. • Ability to develop customer focused &amp; commercially viable solutions to meet the customers' needs. • Good at nurturing in-depth client relationships. What do we Offer at AkzoNobel We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:• Competitive Salary (depending on experience). • 25 days holiday excluding bank holidays. • Income protection. • Staff discount at Dulux Decorator Centre stores. • Employee Assistance Programme. • Employee Life Assurance. • Company pension. • Product discounts. • Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more! We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. For more information please visit <a href="http://www.akzonobel.com" target="_blank">www.akzonobel.com</a> © 2024 Akzo Nobel N.V. All rights reserved. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 48061

National Sector Manager - Social Housing

Housing Support Worker Target Housing is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! The Role The post holder will be working within Doncaster with support services for vulnerable adults, particularly those individuals of an offending background and complex needs. Responsibilities include: Housing Management <ul><li>Engage with referral agencies to generate referrals for the service</li><li>To undertake appropriate assessments for potential service users and to review and update these as required</li><li>To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit</li><li>Maximize rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained</li></ul>Support <ul><li>Maintain contact with service users in accordance with the requirements of the service</li><li>Design and deliver an effective person-centred support plan</li><li>Complete and regularly review safety plans</li><li>Meet service users in the community and at home and, where necessary, accompany them to appointments with relevant agencies</li><li>Develop professional relationships with a range of external agencies</li><li>Support service users to integrate into the community</li><li>Develop a move-on plan for service users</li><li>To keep clear and comprehensive records and case notes.</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving license and access to own vehicle. Business insurance will be required.</li><li>Enhanced DBS Check</li></ul>In a typical week... You will be allocated a caseload of clients who you will support for the agreed contractual hours. We have offices in each area where you can collaborate with other colleagues and managers. You can discuss your client needs and issues as support for yourself and others. Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break. We offer A starting salary of £25,715, after a full 1 years' service this will rise to £27,025 and further years' service, this will rise to £27,995. You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays. There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks CLOSING DATE: 05/09/2025 We reserve the right to close this vacancy earlier should we receive sufficient applications for this role. Therefore, if you are interested , please submit your application as early as possible. Target Housing welcomes applications from all sections of the community.

Scheme Manager - Hemel Hempstead £33,054 - Full Time (37.5 hours per week) Are you a compassionate and dynamic leader ready to make a meaningful impact? We're looking for a dedicated Scheme Manager to lead the day-to-day operations of our service, supporting homeless young people on their journey toward stability and independence. In this rewarding role, you will play a key part in creating a safe, supportive environment where young people can thrive-developing innovative approaches to help them build brighter futures. The ideal candidate will have at least one year of management experience and two years' experience working in care or supported housing, particularly with young people. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable young people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Skill Development: Utilise a positive approach to help young people develop essential life skills such as cooking, cleaning, budgeting, and confidence-building, enabling them to transition successfully.</li><li>Meaningful Engagement: Facilitate access to education, employment, training opportunities, and volunteering, empowering young people to engage in meaningful activities.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Senior Support Workers, Support Workers, and Night Supervisors.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>Qualifications and Experience: <ul><li>Educational Background: NVQ Level 5 in Children &amp; Young People or equivalent, or willingness to achieve this qualification within the workplace.</li><li>Relevant Experience: Proven experience working with young people facing complex challenges such as behavioural issues, mental health concerns, or substance misuse.</li><li>Asylum Process Experience: Experience supporting young people navigating the Home Office asylum process in the UK.</li><li>Commitment to PIE: Demonstrated commitment to the principles of Psychologically Informed Environments (PIE).</li><li>Interpersonal Skills: Strong ability to adapt communication to meet the individual needs of young people, fostering engagement and motivation.</li><li>Flexibility: Willingness to work across various community locations and respond to diverse needs.</li><li>Professional Development: Commitment to continuous professional development and reflective practice.</li><li>Driving Requirements: Must be a car driver with access to a vehicle and possess business car insurance.</li><li>Regulatory Knowledge: Understanding of, or willingness to learn, Ofsted regulations and standards, with experience ensuring compliance in a youth support setting.</li></ul>Benefits: <ul><li>Supportive and inclusive working environment</li><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service pro rota</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Opportunity for professional development and training to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Access to the Employee assistance helpline</li></ul>The Young Peoples Separated Migrant Children Services (SMC) are a dedicated team committed to providing supporting and empowering environments for young people aged 16 - 18 years who are under the care of the Local Authority. Our approach is rooted in the principles of psychologically informed environments (PIE), ensuring that our services are tailored to meet the psychological and emotional needs of those we support. We believe in creating safe, welcoming spaces that foster growth, resilience and positive change, whilst adhering to Ofsted regulations. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant for 16 hours per week based at Shenley Wood Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly teamand support the Village's commitment in delivering ExtraCare's mission of "better lives for older people". If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you. Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Up to 9% employer pension contribution (5% employee)</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Asssitance Program</li> <li>Free Use of Onsite Gym</li></ul>Role Details <ul> <li>Role: Housing Support Assistant</li> <li>Hours: 16 hours per week (4 week Rota to include weekend work) - must be flexible.</li> <li>Salary: £11,437 pa (pro rata FTE) (£13.71 per hour)</li> <li>Location: Shenley Wood Retirement Village, Chalkdell Drive, Milton Keynes, MK5 6GJ</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme. What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant will be: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. <ul> <li>Closing Date: Monday, 8th September 2025</li> <li>Interview Dates: W/C 15th September 2025</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Housing Support Assistant

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: HMP Portland and HMP The Verne Hours: 37.5 per week Salary: £27,861.26 - £32,002.35 dependent on experience *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Support service users from point of entry into the service and through their treatment/recovery journey</li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate</li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model</li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment</li><li>Proactively follow up with service users that miss appointments to increase opportunity of engagement</li><li>Contribute to risk management processes, including prison ACCT process as appropriate</li><li>Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK Please note: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 22/9/2025 Closing Date 12/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Haydn Evans | <a href="mailto:haydn.evans@cgl.org.uk" target="_blank">haydn.evans@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Place and Economic Growth Communities Directorate Senior Homelessness Prevention Officer Ref: 000931 Contract: Permanent Salary: £42,839 - £47,181 per annum (Grade 8) Hours: 36.66 per week Based: The Office is based at Civic Centre, West Street, Oldham, OL1 1UT Closing Date: Sunday 7th September 2025 Shortlisting &amp; Interview Dates: TBC. Role Overview: <ul><li>Supervisory responsibility for the Homelessness Prevention Officers, leading on all aspects of the supervision and Learning and Development of staff.</li><li>To provide legal and case management advice and guidance to the Homelessness Prevention Officers ensuring that a consistent, high quality service is provided that meets the Council's statutory obligations.</li><li>To undertake joint working with a range of partner agencies aimed at effectively preventing and relieving homelessness.</li><li>Contribute to the Council's overall budget reduction programme by ensuring the effective prevention of homelessness through early intervention and proactive casework management. </li></ul>Key Requirements: <ul><li>To maintain up to date, excellent knowledge of homelessness legislation, the Code of Guidance and associated legislation and case law in order to:</li><li>Assess applications from people who approach the authority as homeless</li><li>Make decisions relating to the authority's duties and responsibilities towards them under provisions contained within Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017).</li><li>To monitor and ensure compliance with service performance standards and the needs of customers. Ensure services and accommodation complies with Health and Service Legislation, Equality and Diversity, and other statutory guidelines</li><li>To be responsible for the ongoing development of operational procedures in relation to homelessness prevention, ensuring they are up to date, in line with legislation, the code of guidance and which support best practice.</li><li>Deliver team meetings and training programmes that meet the needs of the team and other sections and agencies involved in the Housing Options Oldham service and support processes.</li><li>To provide specialist advice to partner agencies on homelessness legislation and related issues, including guiding decisions which may be subject to legal challenge or scrutiny.</li><li>To represent the organisation and service at local and regional level in order to develop integrated approaches to combating homelessness.</li><li>To represent the service at multi-agency forums including but not limited to MARAC and MAPPA.</li><li>To deal with and direct complex casework and respond accordingly to enquiries from elected member, partners and customers.</li><li>Lead on the performance management of the team ensuring that they have a clear awareness of the organisational aims and objectives and also having a clear awareness of their personal targets and those of the service.</li><li>To prepare and present reports relating to the service to senior management meetings and to other groups.</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information. Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are 'Proud, Ambitious, and Together', and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: <ul><li>Work with a resident focus </li><li>Support local leaders</li><li>Committed to the borough</li><li>Delivery high performance</li><li>Take ownership and drive change</li></ul>You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: <ul><li>25 days annual leave which increases after 5 and 10-years' service</li><li>The option to purchase additional annual leave. </li><li>An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. </li><li>Discounted gym membership with Oldham Active. </li><li>Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.</li><li>Salary sacrifice scheme for home and electronics and Cycle to Work. </li><li>Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.</li><li>Staff recognition and celebration events.</li><li>Peer support groups</li></ul>Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. If you're an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under ourGuaranteed Assessment Scheme. Data and Privacy: For details of how we use your data please see our privacy notice. Important Information: Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy. While we embrace the use of AI as an innovative tool to maximise our services at Oldham Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Senior Homelessness Prevention Officer

The Vacancy FULL TIME - 37hrs Driver with own car preferred as will need to travel between various accommodation across the city Southampton Young People provides supported accommodation for up to 20 people between the age of 16 and 21, including care leavers and looked after children. The service operates across various locations in Southampton, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support young people with their individual needs to enable them to gain life skills to move on to long term, lower or independent supported living. This is a fast paced, energetic service. If you are looking for an exciting role, where you will be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

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