field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Contract Type: Permanent Salary: Grade G. SCP 23 £34,434 - SCP 28 £39,152 Hours Per Week: 36hours Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL Assessment Date: w/c 10th November 2025 The Role The role of Homeless Prevention Officer is based at Tameside Housing Advice which is the homeless prevention service for Tameside, offering advice, information and housing options for people who are homeless or at risk of homelessness. As a Homeless Prevention Officer you will ensure effective access to housing advice and assistance to prevent or relieve homelessness. You will have a busy and varied workload that will involve completing homeless assessments to proactively determine the duties owed to applicants and prevent homelessness through timely and appropriate actions under the current homeless legislation including developing and managing a Personal Housing Plans. To ensure vulnerable customers are supported with their housing and address their support needs in accordance with the council's policies, relevant agreements and legislation. About You You will be a great multitasker and be able to manage and prioritise a busy workload. You will have the ability to analyse, process and retrieve information via computer records and prioritise complex tasks. Have a high level of customer service skills. Be a team player and be able to build strong working partnerships. It would also be an added advantage if you were able to demonstrate knowledge and understanding of the Housing Act 1996: Part 6 &amp; Part 7 and other relevant regulations and legislation About Us Come shape the future of Tameside with us! Message from Julian Jackson, Director of Place at Tameside Council. "Since joining Team Tameside in September 2022, I've been proud to work alongside a hardworking and passionate team that's making a real difference to our borough. "Our Place Directorate is at the heart of shaping Tameside-covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it's keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day. ''We've already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it's not just about developments- day to day it's about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and asssets for the future. To do that, we need passionate people to join us. If you want to be part of a team that's driving real change, improving local services, and shaping the future of Tameside, we'd love to have you on board. Come and be part of something great. Let's build the future of Tameside together!'' At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities. We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do. Our employees' skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here For further information about this role please contact the recruiting manager Carol Halton on 0161 342 4352 or <a href="mailto:carol.halton@tameside.gov.uk" target="_blank">carol.halton@tameside.gov.uk</a>

Homelessness Prevention Officer

Job Title: Housing First (Homeless) Support Worker Job Location: Walsall- clients are based in and around Walsall Salary: £13.45ph Contract type: Fixed Term until 31/03/2026 Working hours: 37 hours per week Monday to Friday About the role When you see someone sleeping rough because they do not have a place to call home, how does it make you feel? Does it make you stop and think "I wish I could help" if so, this opportunity might be perfect for you. As a Support Worker you will provide person centred support to our service users to help them to retain their tenancy in line with the principles of the Housing First model. You will manage a caseload of up to 7 individuals who are likely to have a diverse range of support needs such as alcohol and substance abuse, mental health and physical disabilities. Your day might be spent accompanying someone to attend appointments, carrying out well-being checks or liaising with other agencies to facilitate access to support. Doing out reach work to homeless people in the street and attending check ups by visiting clients properties. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Ideally, you will have experience in housing, social care, benefits system, working with homeless, criminal justice or a related field and knowledge of Housing First principles and philosophy. Experience of working with drug abuse, mental health and physical disabilities Understand the importance of treating individuals with respect and be non-judgmental. Be open and honest. Can do attitude. A Driving Licence and access to a vehicle is essential for this role as you will be required to travel and work across all sites within the service delivery area. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. -Trust based flexible working and supportive and friendly teams -25 days annual holiday entitlement, increasing to 30 days -One day off for your birthday -Opportunity to buy or sell annual leave -A defined contribution pension scheme GSA matches up to 6% contributions -We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. -Access to Blue Light discount card membership -Confidential Employee Assistance Programme (EAP). -Cycle to work Scheme -Eligible for occupational sick pay How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing First (Homeless) Support Worker

Job Title: Home Ownership Coordinator Job Location: Brindley Place Salary: £25,000-£31,300 plus £750 Car allowance Contract type: Permanent Working hours: 37 About the role Are you highly organised, detail-focused, and passionate about delivering great customer service? GreenSquareAccord is looking for a Home Ownership Co-ordinator to join our Homes and Communities team in Chippenham. In this varied and fast-paced role, you`ll provide essential admin support to the Homeownership team, while being a key point of contact for customers, solicitors, and external agencies. From managing staircasing queries to preparing legal packs and updating records, your attention to detail and people skills will make a real difference. Key Responsibilities <ul><li>Deliver excellent customer service to homeowners, solicitors, managing agents, and colleagues.</li><li>Manage the team`s shared inbox and respond to or direct queries appropriately.</li><li>Handle shared ownership and leasehold processes, including staircasing and sales.</li><li>Prepare and send sellers` information packs (LPE1/FME1 forms).</li><li>Maintain accurate records and update the Housing Management system (Orchard).</li><li>Support with intermediate rent and garage tenancies, including contracts and payments.</li><li>Process invoices and assist with service charge and financial admin.</li><li>Provide general admin support including correspondence, document handling, and call management.</li></ul>Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Essential: <ul><li>Strong admin and organisational skills.</li><li>GCSE-level (or equivalent) verbal, numerical, and reasoning skills.</li><li>Excellent communication skills and ability to deal with a wide range of stakeholders.</li><li>Able to prioritise a busy and varied workload.</li><li>A customer-focused approach with the ability to handle sensitive or challenging situations.</li></ul>Desirable: <ul><li>Experience with housing systems (e.g., Orchard, MIS).</li><li>Understanding of leasehold and shared ownership processes.</li><li>Knowledge of service charges and property management.</li><li>IRPM or ARLA qualifications or training desirable but not essential.</li></ul>About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. <ul><li>Trust based flexible working and supportive and friendly teams</li><li>25 days annual holiday entitlement, increasing to 30 days</li><li>One day off for your birthday</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Home Ownership Coordinator

<ul><li>Reference: EC231 </li><li>Division: Crawley Homes </li><li>Salary: £28,489.00 - £31,031.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 13 October 2025 </li><li>Interview date:19 November 2025</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: F - G </li><li>Working hours: 37 per week </li><li>Closing date: 09 November 2025 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul>Apply for this job About the role Are you passionate about making a real difference in people's lives? Do you have a strong understanding of welfare benefits and a commitment to financial empowerment? Crawley Homes is seeking a proactive and compassionate Financial Inclusion Officer to join our Housing Management team. As a Financial Inclusion Officer, you will play a vital role in supporting tenants to avoid rent arrears and financial hardship. You'll provide tailored advice on income maximisation, welfare benefits, and money management, helping residents claim their full entitlements and improve their financial wellbeing. You will: <ul><li>lead the delivery of Crawley Homes' Financial Inclusion Strategy</li><li>develop partnerships with welfare rights organisations, credit unions, and financial service providers</li><li>support tenants with benefit claims, appeals, and financial health checks</li><li>promote access to affordable banking and credit options</li><li>deliver training and briefings to the Housing Management team on welfare reforms and financial inclusion</li><li>maintain accurate records and contribute to performance analysis and service improvement</li></ul>We're looking for someone who: <ul><li>communicates effectively across multiple channels</li><li>has strong organisational and analytical skills</li><li>understands housing benefits, welfare systems, and safeguarding principles</li><li>is resilient, empathetic, and committed to high-quality customer service</li><li>has experience supporting individuals in financial difficulty and conducting income assessments</li></ul>Why join us? At Crawley Homes, we believe in empowering our tenants and supporting our staff. You'll be part of a dynamic team that values inclusion, continuous improvement, and making a tangible impact in the community. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. Additional information Satisfactory clearance of Basic Disclosure and Barring Check (DBS) will be a condition of your employment. Essential requirements: <ul><li>GCSE-level education or equivalent</li><li>full and current UK driving licence with access to a suitable vehicle for work-related travel</li><li>willingness to work occasional evenings and weekends for the purpose of tenant consultation or other tenancy matters.</li><li>ability to work independently and as part of a team</li></ul>Desirable requirements: <ul><li>relevant degree or CIH qualification</li><li>training in debt counselling or mediation</li><li>experience in housing or local government settings</li></ul>Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. Our way of working Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. How to apply Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form. For an informal conversation or further information regarding the role, email <a href="mailto:charlotte.mccargo@crawley.gov.uk" target="_blank">charlotte.mccargo@crawley.gov.uk</a>, Senior Financial Inclusion Officer, or call on 01293 438931. Apply for this job Related documents <ul><li> Financial Inclusion Officer job description (PDF, 103.55 KB) </li></ul>Salary range <ul><li>£28,489 - £31,031 per year</li></ul>

Financial Inclusion Officer

Job Description Temporary Accommodation Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: An opportunity to join a team of 5 dedicated Temporary Accommodation Officers working in the temporary accommodation management and move on section of temporary accommodation. You'll work as part of a team providing support and assistance to people and families facing homelessness and provide day-to-day management of temporary accommodation which includes nightly paid, private sector leased accommodation and council owned hostels We work in a fast paced and reactive environment where no two days are the same. We work hard at building relationships with are internal and external colleagues to ensure a joint service delivery. About the Role: Responsible for dealing with all complaints, including responding to members enquiries, emergencies, breach of licence issues taking prompt and remedial effective action and enforcement including conducting evictions and/or instigating legal instruction as necessary. Undertake visits where necessary. Provide advice, support and answer queries via the temporary accommodation duty inbox on a rota basis. Oversee the day-to-day relationships with TA providers and closely manage and monitor the contractual arrangements and their performance ensuring prompt and appropriate actions are taken to address noncompliance with contractual management arrangements and to improve performance. <ul><li>To be considered for interview, your CV and supporting statement will clearly evidence:</li><li>Ability to work independently, motivated and put people first</li><li>Professional written and verbal communication skills and the ability to adapt to a diverse range of clients</li><li>Excellent customer service skills</li><li>Excellent organisation skills and the ability to prioritise</li><li>Commitment to maintaining and improving the quality of services provided.</li><li>Educated to degree level standard or equivalent or demonstrable suitable experience.</li></ul>Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Natalie Johnson <a href="mailto:ntrowers@lambeth.gov.uk" target="_blank">ntrowers@lambeth.gov.uk</a> Recruitment Timelines: Advert close date: 11:59pm on Sunday 2nd November 2025. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Temporary Accommodation Officer

The job itself Are you a qualified Social Worker with 5 years post qualifying social work experience working with children and families? Do you want to apply all of your experience and knowledge through working with our children who are looked after by East Riding of Yorkshire council? Then we want you to join our Independent Reviewing Service as an Independent Reviewing Officer. We are currently recruiting for a full-time permanent IRO to join a team of 5.5 colleagues in a service based out of County Hall, Beverley. We work with our children who are 'looked after' including those children receiving short break provisions and our privately fostered children in the community overseeing their care plans. The service works closely with the children, their families, partner agencies, foster carers, children's social care colleagues and the child's extended network to review and monitor care planning for our children and young people. The IRO role reports directly to the Independent Safeguarding &amp; Reviewing Area Manager (IRO &amp; IFCRO) and will include key responsibilities; <ol><li> Chairing Review Meetings: IROs chair regular review meetings to assess and monitor the care plans for looked-after children .</li><li> Quality Assurance: They ensure that the care plans are effective and meet the child's needs, taking into account the child's wishes and feelings .</li><li> Monitoring Care: IROs monitor the implementation of the care plan, ensuring that decisions made during reviews are acted upon .</li><li> Advocacy: They advocate for the child's rights and well-being, ensuring that the child is informed about their rights and can voice their concerns .</li><li> Independence: IROs work independently from the child's social worker to provide an unbiased perspective on the child's care .</li></ol> The IRO role is vital in ensuring that the care provided to our children who are looked-after is of high quality and that their voices are heard in the decision-making process. The service offers blended working opportunities and provides agile working kits to allow work to be completed in council offices or from home. If you are wanting to progress to the next stage of your social work career this is the role for you. Check out some of our benefits: <ul><li>A competitive salary.</li><li>Agile and flexible working opportunities.</li><li>A culture based on relational practice.</li><li>A supportive friendly team</li><li>Dedicated admin will complete service specific duties.</li><li>Regular, reflective supervision and peer group supervision.</li><li>Generous leave entitlement.</li><li>Bespoke training and development opportunities.</li></ul>

Independent Reviewing Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Mobile Scheme Housing Officer to join our team in the London Region. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered, Extra Care, and Over-55s schemes during times of leave or sickness. Your responsibilities will include offering a frontline service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in London. To excel in this role, you must possess a full clean UK driving license and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. Candidates must have ability to use the stairwell in carryout their duties i.e. compliance and Health &amp; Safety checks. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Please note we hold the right to close the vacancy earlier depending on application volume. Closing Date: 4th November at 23.59pm Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Essex County Council are delighted to be advertising the role of Sheltered Housing Officer on behalf of Castle Point Borough Council. To see full job advert and apply, please click HERE. Sheltered Housing Officer Sheltered Housing Officer x2 Full Time - 37 hours Grade 5 - SCP Range 17-21 £31,022 - £33,143 Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers, to deliver a resident focussed, data led, performance driven service. We'd like to hear from you if you are passionate about supporting older and vulnerable residents to live independently and safely in their homes.You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. This is a great opportunity to make a meaningful difference to our Sheltered Housing community, where you will be the trusted point of contact for residents, helping to foster a sense of community, dignity and wellbeing. If you thrive on building relationships, solving problems, and championing independence, we encourage you to apply for this role. Key Responsibilities <ul><li>Manage the day-to-day operations of a sheltered housing scheme</li><li>Conduct tenant inductions, daily welfare checks, and maintain support plans</li><li>Ensure health and safety compliance, including fire safety and telecare systems</li><li>Liaise with external agencies to coordinate tenant support and social activities</li><li>Promote independence while fostering community cohesion</li><li>Respond to safeguarding concerns and maintain accurate records</li><li>Participate in an emergency out-of-hours rota</li></ul>About You We are looking for someone who: <ul><li>Communicates clearly and empathetically with older and vulnerable people</li><li>Has experience of working or caring for vulnerable or older people and those living with long term disability</li><li>Works independently and remains calm under pressure</li><li>Has IT skills and is confident using Microsoft Office</li><li>Demonstrates excellent customer service and relationship-building skills</li><li>Has experience in sheltered housing or similar environments</li><li>Understands safeguarding and assistive technologies like telecare</li><li>Has a flexible attitude to being called upon to work in an emergency or unusual circumstances</li><li>Holds a valid driving licence and has access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including: <ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Linda Whiteside (Senior Sheltered Housing Officer) at <a href="mailto:LWhiteside@castelpoint.gov.uk" target="_blank">LWhiteside@castelpoint.gov.uk</a> The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer. Related Documents <ul><li>PRIVACY NOTICE FOR EMPLOYEES 2025.pdf (238kb)</li><li>Sheltered Housing Officer Job profile and PS.pdf (171kb)</li></ul>Apply online Continue to application: Sheltered Housing Officer How to apply: This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website. Please note any applications submitted via the Working for Essex 'apply' button will be advised to reapply via the Castle Point Borough Council website. Please click the link to apply HERE.

Sheltered Housing Officer - Castle Point Borough Council

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager London £22,604 - £23,793 per year 30 hours per week - Monday to Friday We have an opportunity for two Scheme Managers to join our Housing Operations team, based in London. The role is mainly lone working on site in the allocated schemes, but the role requires flexibility to cover other schemes at times also both solo and to support colleagues. This role is supported and line managed by a Housing Officer who then reports to the Area Manager for Independent Living London. One position will cover Linden Gate House and John Kirk House The second position will cover Shaftesbury House and Melbourne House The role of Scheme Manager will include: <ul><li>Provide administrative support for the delivery of high quality and value for money housing services</li><li>Assist with part of the lettings process including sign-ups, viewings, pre-void inspections and key management</li><li>Conduct compliance checks and scheme inspections to ensure health and safety regulations are met</li><li>Maintain accurate records and manage extensive computer work efficiently</li><li>Liaise with external organisations such as Care and Support Agencies and Adult Social Services concerning additional support requirements/safeguarding referrals</li><li>Liaise with internal teams to deliver an efficient customer first service</li><li>Identify and report potential repairs or faults at the scheme and monitor to completion</li><li>Effectively manage anti-social behaviour caused by dementia needs, complex needs etc, which may include gathering relevant information to support this and manage the complaint process for the service area</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Excellent interpersonal and customer service skills to build strong relationships</li><li>Strong time management skills and the ability to work independently in a fast-paced environment</li><li>Proficiency in Microsoft Office (Word, Excel and Outlook)</li><li>Travel required to support colleagues and respond to needs of the business</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£22,604 per annum (rising to £23,793 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £28,255 based on 37.5 hours per week rising to £29,742 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 27 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

The job itself We currently have an opportunity to join the east area housing team as a part time Housing Management Officer. Do you like working with people? And enjoy a challenge? You will be joining a well-established supportive team, in a varied role, where no two days are the same. This role is predominantly based in the Beverley Council offices; however, the council has adopted blended working and as a team we are happy to work in the office and at home, its also expected that the majority of your time will be spent out on patch visiting residents and applicants in their homes. This post will be working 18.5 hours across Monday - Friday. The post holder will be responsible for the management of properties in a specifically defined geographical area. The role includes the allocation of properties in line with the Council's allocation policy as well as general estate and tenancy management and the delivery of housing options advice. The successful candidate will be expected to deal with all aspects of tenancy management including dealing with anti-social behaviour in relation to the properties owned and managed by the Council. This will include assessing vulnerability and linking in with multi agency teams to resolve issues, and taken enforcement action when necessary. The successful candidate will also be expected to engage with residents on their patch, to arrange estate walkabouts, attend residents' meetings and encourage feedback to improve the service delivered to our residents. Good oral, written skills and IT are essential as is the ability to work under pressure. The post holder should, following the requisite training, demonstrate the ability to work well as part of a team as well as the ability to work independently. It is essential that the post holder can demonstrate that they have experience in a front line role and have knowledge of housing related issues and experience in similarly related role. The post holder must hold a valid driving licence and have access to a vehicle.

Housing Management Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Fleetwood Hours: Full time 37.5h per week Salary: £27,861.26 - £32,002.35 Based on full time hours, Pro Rata dependent on experience. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Research, design and prepare subject matter and materials for groups / pods.</li><li>Deliver structured content within group settings to service users at various stages of recovery</li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 27/10/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Jo Boi | <a href="mailto:Jo.Boi2@cgl.org.uk" target="_blank">Jo.Boi2@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Description Job Title:Housing Officer Contract Type: Permanent Salary: £26,549.63 Per annum (pro rata) (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: Part Time - 30 Hours Working Pattern: Monday to Thursday Location: The Springs, Cambridge If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay &amp; generous pension • 28 days holidays plus bank holidays (pro rata) • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Deliver an Allocation &amp; Letting Service: • Liaise with external stakeholders to deliver an effective referral pathway into the service/properties • Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures • Allocate properties ensuring customers meet the criteria, affordability and required landlord checks • Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required • Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy • Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: • Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let • Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant • Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements • Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections • Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers • Prepare files and case notes in readiness for court • Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits • Work directly with customers to monitor or reduce issues of anti-social behaviour within the service • Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing • Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately • Monitor and assist in maintaining health and safety requirements standards Deliver an Administration Service: • Carryout administrative tasks to support efficient running of the service • Produce reports and other written documentation as required to support housing management delivery • Maintain and update clear, accurate and strength-based records on the appropriate digital platform • Assist schemes in daily operational tasks, including answering phones and working on Reception, as required Other Information • You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours • You will be required to travel to different properties within the defined area as and when required • Use the Lone Worker system as and when necessary • Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc • Deliver your role in line with Riverside company values - "Our Riverside Way" • Participate in team meetings, attend regular supervisions and reflecting practice sessions • Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely • From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Experience of working within house management • Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Previous experience in positively resolving incidents • Demonstrate initiative and confidence to make and act on decisions • Competent administrative and IT skills (to be able to produce reports and other communications) Desirable • Knowledge of current benefit systems • Knowledge of Housing regulations • Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results • Experience of working within a care &amp; support environment About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant West Kent team. We have an exciting opportunity for an Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: West Kent Hours: 37.5 per week (full time) Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by alcohol use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 28/10/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:R.HoughtonJudge@cgl.org.uk" target="_blank">R.HoughtonJudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

This advert is for two full time vacancies and 1 part time vacancy of 26 hours per week. Please identify on your application which post you are interested in. This is a unique opportunity to join our established temporary accommodation and floating support team. The vacancies have arisen due to staff promotion, and we have a strong senior support team to instil experience in some new officers on the team. Successful candidates will have experience of having delivered support previously ideally in a homelessness setting, however this is not essential, housing and homelessness knowledge can be provided through training. Applicants will need to be able to demonstrate strong organisational skills and a genuine drive to support and motivate people to support themselves. The roles are based in our temporary accommodation units across the borough; you will need to have a full driving licence and a car to facilitate travel; expenses will be covered. The Council offer 26 days a year annual leave rising to 31 after 5 years of service; the Council have a good pension scheme with 23% employer contributions and also a flexible working policy. You will be confident in lone working and have the ability to pull together as part of a team. Any further questions about the positions please contact <a href="mailto:vicky.rhodes@cheshireeast.gov.uk" target="_blank">vicky.rhodes@cheshireeast.gov.uk</a> The successful applicants will work in a small team to deliver support to people in tenancies and temporary homelessness accommodation. To ensure that our temporary accommodation and prevention duties are delivered through a supportive structure. This will be achieved by supporting individuals and families affected by homelessness to achieve and sustain accommodation. PRINCIPAL RESPONSIBILITIES <ol> <li>Provide support - Act as a support worker to a caseload of households, working with them, their other support agencies, accommodation providers and other relevant persons to enable them to settle in, to sustain and where required to promptly move on from accommodation. The households will be based in Cheshire East's temporary accommodation, private tenancies and/ or in social housing tenancies. Supporting tenants/ residents with initial sign up, support planning, set up of bills and benefits and overcoming barriers to sustained accommodation.</li> <li>Record keeping - Ensure that support is recorded, and reviewed, using prescribed support planning techniques; linking in with support services or signposting to appropriate agencies for specialist advice, aiming to sustain accommodation of facilitate timely and planned move on.</li> <li>Income maximisation - Access appropriate funding/ benefits for households in service to ensure that their accommodation is sustained and maintained to a good standard.</li> <li>Multi-agency working - Ensure there is a multi-agency approach to complex cases where the customers support needs are high.</li> <li>Attention to detail - Ensure that the quality of support and recording of support is sound and feeds into investigations and assessments for homelessness applications and discharge of duties in accordance with current legislation.</li> <li>Promote independence - Through support and a multi-agency approach, ensure that households are enabled to achieve independence and receive a good level of physical, emotional, social, and intellectual support. Whilst continually assessing and reviewing risks to yourself, other agencies, other people in the household.</li> <li>Provide tailored support - Adapt to household needs and ensure that the level and frequency of support is appropriate and meets the needs of households in service.</li> <li>Landlord/ provider negotiation - Negotiate with accommodation providers to sustain failing tenancies and work with tenants/ residents to ensure affordability of living expenses, utilities, rent, service charges and other expenditure buy maximising income and facilitating access to benefits.</li> <li>To undertake any other duties as assigned by the Housing Options and Homechoice Manager, within the competence of the post holder and appropriate to the grade.</li> </ol>

Housing Support Officer

Community Engagement Officer Role Responsibility An exciting opportunity has opened up to work within the Road Safety and Active Travel Group (RSATG). We are looking to appoint an organised and proactive Community Engagement Officer (CEO) to work within the East Kent Highway Improvements team. You will be representing KCC in the community and will be expected to deliver excellent customer service to the residents of Kent. Leading on correspondence with elected Kent County Council Members and local councillors you will need to be an excellent communicator and record keeper. The role forms part of a cross-cutting team to investigate, design and deliver highway improvement schemes particularly combined member grant schemes, parish and community led schemes and small works orders with our term contractor. Key aspects of the role will be to support engineers and project managers in the team by triaging enquiries, managing communications with local councillors and keeping records up to date of any discussions with elected officials. The post holder will be required to help respond to customer enquiries and support other members of the team with delivery of crash remedial and local transport plan (LTP) schemes in Kent. There is a requirement to present traffic schemes and casualty reduction in a positive light to the public and of course our internal customers and members. The role requires strong communication skills, a high level of professionalism and the ability to work closely with other team members to ensure customer response deadlines are met. The role will be a full-time position on a 37 hours per week contract (Mon-Fri). Candidates would be able to utilise hybrid working with a mixture of working from home and the office. The office base would be either the Ashford or Aylesford KCC Depot which can be agreed with the successful candidate. This role is subject to holding a Full UK Driving Licence - The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. Contact Details For further information, please contact: Wendy Boorman 03000 413539 Jennie Watson 03000 413863 About the Company Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Community Engagement Officer

Join our dedicated Care Team providing high-quality care to individuals as an Independent Living Assistant, Waking Night at Charles Clore Court, Southcote, Reading. Providing night support to vulnerable adults as and when required. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About us and the role: Applicants must have the right to work in the UK - Sponsorship not available.The working pattern is working waking night shifts: Week 1 - Wednesday and Thursday Week 2 - Friday and Saturday Night shift hours are 9.45pm to 7.00am. You will have experience in working in care or support setting, treating our service users with dignity and respect whilst meeting their individual care needs, including support with personal care. As a lone worker you will have the responsibility to ensure that any urgent care or building matters are attended to and you must have the skills to evaluate risks and devise strategies to mitigate and handle them effectively. We are a Domiciliary Care service registered with CQC whose aims are to provide high quality support to adults regardless of gender, race, religion or sexual orientation. The Team provides service users with opportunities to maintain their independence, build positive relationships and be empowered to make informed choices, within a person-centred approach. You will be able to demonstrate:<ul> <li>Good general education, to include good literacy skills</li> <li>NVQ2/QCF Level 2 Diploma in Care and Promoting Independence or commitment to achieving this</li> <li>A commitment to delivering Person Centred Support to a range of individuals</li> <li>Able to relate to service users and meet their needs, with a sense of understanding, patience, respect and dignity</li> <li>Ability to undertake manual handling tasks</li> <li>Ability to work effectively as part of a team as well as on own initiative</li> <li>Ability to communicate effectively both written and verbally</li> <li>Ability to be self-motivating</li> <li>Basic Microsoft IT skills, ability to read/check emails etc.</li> </ul>Progression through the full salary range is dependent on attaining the relevant QCF qualification. You will also demonstrate a commitment to anti oppressive practice along with a flexible attitude to travelling around and working in the local area. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do. Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential. Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way. Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed. Our offer:We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition are strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave.</li> <li>A wide range of flexible working opportunities</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work.</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax.</li> </ul>For an informal discussion about the Waking Night Independent Living Assistant post, please contact Jennie Hughes (Staff Resource Officer) on 07738 916 712 - <a href="mailto:jennie.hughes@reading.gov.uk" target="_blank">jennie.hughes@reading.gov.uk</a>Closing Date: Monday 27th October 2025 Interviews: TBC Interviews will be face to face at Charles Clore Court, 139 Appleford Road, Reading, RG30 3NT. Teams interviews are not available.

Waking Night Independent Living Assistant - Charles Clore Court

At Axis CLC, we believe in growing talent, investing in people, and building stronger communities. We are proud to support critical UK infrastructure and are now looking for an experienced, compassionate and proactive Resident Liaison Officer to join our team and help us deliver projects that truly respect and support the communities we serve. The Role As a Resident Liaison Officer (RLO), you'll be the bridge between our site teams and residents, ensuring that communication is clear, respectful, and inclusive. You'll play a key role in supporting residents-especially those who are vulnerable or living with dementia-throughout the planned works programme. Responsibilities <ul> <li>Serve as the primary point of contact for residents during planned maintenance and refurbishment works</li> <li>Arrange and attend resident consultation meetings and pre-start visits</li> <li>Provide clear, empathetic updates on project progress, schedules, and access requirements</li> <li>Handle complaints and concerns with sensitivity and professionalism</li> <li>Maintain accurate records of resident interactions and feedback</li> <li>Support vulnerable residents, including those with dementia, ensuring their needs are understood and accommodated</li> <li>Collaborate with site managers, operatives, and client representatives to ensure smooth delivery and minimal disruption</li></ul>About You <ul> <li>Previous experience in a Resident Liaison, specfically in Kitchen, Bathroom and Painting projects within social housing or construction is essential.</li> <li>Demonstrated empathy and understanding when working with vulnerable individuals.</li> <li>Awareness of dementia-related challenges and experience supporting residents with cognitive impairments.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong organisational abilities and attention to detail.</li> <li>A proactive, solution-focused approach.</li> <li>Full UK driving licence (essential).</li></ul>What we offer <ul> <li>A chance to make a real impact in shaping careers.</li> <li>A supportive and inclusive workplace where innovation is encouraged.</li> <li>Opportunities to grow and develop in a forward-thinking business.</li> <li>Annual Holiday: 25 days + bank holidays</li> <li>Access to Perkbox, from free coffees and cinema tickets to trips away and much more</li> <li>Volunteer day; paid yearly volunteer days for a worthy cause</li></ul>At Axis CLC, we are proud to be an equal opportunities employer, committed to building a workforce that reflects the diversity of the communities we serve. If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent. Ready to lead the future of skills development? Apply now and help us shape tomorrow's talent today! Please note we do not require any agency support, any unsolicited CVs will be considered as a gift.

Resident Liaison Officer

Salary: £34,498 to £40,070 per annum Location: March - Beacon House Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties predominantly based in and around the Cambridge area and covering the East region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Closing Date: Sunday 26th October 2025 at midnight Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in March. Candidates will be expected to work from the office at least one day per week. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Neighbourhood Response Officer

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 81877 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

Inhabit Hotels Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired. With Paddington and Bayswater on our doorsteps, we'll also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; it's a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in people's lives, particularly by creating job opportunities. Role Overview The House Manager manages Heads of Departments directly and leads the wider hotel team, overseeing all aspects of running a hotel, including but not limited to Guest Experience from pre-arrival to post-departure service, Events, Health &amp; Safety, P&amp;L, Compliance, Training, Maintenance, Projects, Commercial Performance, and Reputation Management. House Manager holds responsibility for the health, safety, and welfare of employees, guests, and visitors of the hotel. House Manager ensures licence, award and insurance agreements are respected, adequate procedures, trainings are in place and responsibilities are clearly defined. KEY RESPONSIBILITIES Team &amp; Operations Management • Discipline and a high degree of care are always shown towards guests. • Staffing levels are aligned to business needs and adjusted as required. • Team member rotas, holidays, hours, and attendance are effectively managed and communicated to Payroll. • Headcount changes are made in a timely manner to ensure consistent service delivery and cost control. • Underperformance is addressed promptly and in line with HR procedures. • High-performing team members are recognised and encouraged to grow within the business. • All team members represent the property's values when interacting with guests and colleagues. • Starters, leavers, and payroll changes are processed accurately and in accordance with deadlines. • Payroll is updated with relevant changes in line with agreed schedules. • Wage queries are resolved swiftly, and discrepancies are investigated and corrected promptly. • Annual appraisals and probation reviews are carried out on time and to the required standard. • Shift leaders are trained to conduct performance reviews and provided with ongoing coaching. • The quality and consistency of all performance reviews are regularly monitored. • All team members receive constructive and high-quality feedback on their performance. • Performance at all levels is appropriately managed, with necessary actions taken when required. • Daily operations meetings are conducted on time and run effectively. • A monthly schedule of team communication meetings is published and well attended. • Team members are kept informed of daily, departmental, and wider business updates. • Positive working relationships are encouraged and maintained across all departments. Training &amp; Development • Acts as a role model for the team, demonstrating high standards of behaviour, communication, and guest service. • Coaches, mentors, and supports team members to perform at their best. • Ensures all new team members complete a thorough departmental induction and any required training. • Maintains accurate and up-to-date training records. • Ensures all Standard Operating Procedures (SOPs) are current and aligned with operational standards. • Facilitates and supports daily briefings and ongoing training sessions. • Service training manuals are regularly reviewed, updated, and used to support team learning. • New team members are signed off before being scheduled to work without supervision. • Provides timely, constructive feedback to direct reports and other team members when appropriate. • Actively gathers guest feedback to assess and improve training effectiveness. • Uses feedback to drive service improvements and team development. • Works with relevant internal departments (e.g. L&amp;D, Guest Experience) to support training programmes and upskilling. Service Quality • Ensures guest needs are anticipated, and appropriate arrangements are made to meet those needs. • Maintains personal contact with key guests to develop strong, positive relationships. • Oversees arrival, departure, and long-stay guest planning with hotel teams to ensure smooth execution. • Drives efforts across to enhance guest experiences and exceed expectations. • Actively encourages and facilitates the collection of guest feedback. • Oversees the handling of guest complaints, ensures thorough investigations are conducted, shares learnings with the team, and implements measures to prevent recurrence. • Ensures guest complaints are resolved appropriately and in a timely manner, with a focus on root-cause analysis and service recovery. Reputation Management • Maintains an effective presence during peak business times, high footfall periods, and at any opportunity to build quality connections with guests. • Demonstrates strong attention to detail regarding the overall presentation, both internally and externally. • Oversees guest response management and ensures action plans are developed and implemented to enhance guest experience and overall reputation. Health &amp; Safety • Ensures all properties comply with the Health and Safety at Work etc. Act 1974 and all other applicable UK Health &amp; Safety and Fire Safety legislation, including but not limited to the Workplace (Health, Safety and Welfare) Regulations, Manual Handling Regulations, First Aid at Work Regulations, Personal Protective Equipment at Work Regulations, and the Regulatory Reform (Fire Safety) Order 2005. • Ensures suitable and sufficient Health &amp; Safety policies, procedures, training, and safe systems of work are implemented across all hotels, in areas including but not limited to fire safety, food safety, asbestos management, and Legionella control. • Regularly reviews the Health &amp; Safety management systems at each property and ensures accurate health and fire safety records are maintained. • Monitors and implements changes to existing procedures based on best practice, legal updates, and industry standards. • Promotes a strong Health &amp; Safety culture through visible leadership, effective training, and ongoing practical support. • Seeks advice from the Head of Health, Safety and Security to ensure full compliance with legal duties and internal standards. SKILLS &amp; QUALIFICATIONS • Minimum of 3-5 years of proven leadership experience in a senior Front Office, Rooms Divisions, or Hotel Management roles within a luxury hospitality environment. • Strong leadership and team management skills, with the ability to mentor and motivate staff. • Exceptional customer service and communication skills, with a passion for delivering excellence. • Ability to work effectively under pressure, manage multiple priorities, and adapt to changing guest needs. • High level of organisational and problem-solving skills with a focus on operational efficiency and meticulous attention to detail. • Proficiency in hotel management systems and reporting tools. • Excellent verbal and written communication skills, with the ability to build rapport with guests and internal teams. • Fluency in multiple languages is an advantage. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. WORKING CONDITIONS • Full-time position with a variable schedule, including evenings, weekends, and holidays as needed. • Fast-paced environment requiring the ability to manage multiple priorities simultaneously. • On-call availability may be required for emergencies or operational issues. • Extended periods of standing or walking may be necessary during events or busy periods. • Must be able to handle high-pressure situations with professionalism and composure. • Occasional travel for training or sister-property support. Benefits • Competitive salary. • A supportive, empowering team environment. • Benefits platform with various discounts. • 28 holidays including eight bank holidays, with more holidays after two-year service. • Cash-back health benefits, including optical, dental, chiropractor and physio services. • Discounted gym membership. • Access to Wellbeing platform and sessions, including EAP. • Awards and Recognition Programme. • Annual parties. • Regular and ongoing training and development, including leadership workshops. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.

House Manager

Job Description We're excited to offer a new opportunity for a Resident Liaison Officer to join our Building Safety Team in London. This full-time, permanent role is focused on project delivery and will involve a flexible working approach-spending time both in our London office and on-site nationwide, depending on the phase of each project. About the role As Resident Liaison Officer, you'll play a pivotal role in managing relationships between residents, colleagues, and contractors throughout the delivery of key building safety works-including investigations, remediation, and installations. You'll ensure residents are fully informed and consulted before, during, and after works, and that their feedback is actively incorporated into project planning and execution. Your ability to communicate clearly and empathetically will help build trust and transparency around building safety initiatives. Travel will be a key part of this role, so you will need a full UK driving licence and access to your own car. What we're looking for We're a customer-first organisation, where how we work matters just as much as what we deliver. We're looking for someone who brings not only experience but also a collaborative mindset and excellent communication skills. You should be able to demonstrate: <ul><li>Proven ability to manage resident relationships and communications</li><li>Strong oral and written communication skills</li><li>Ability to build and maintain effective relationships</li><li>Experience working with resident panels, customer groups, or external agencies-ideally within Residential Social Landlords</li><li>A proactive approach to customer service</li><li>Confidence in influencing and negotiating with stakeholders</li><li>High attention to detail and accurate record-keeping for audit purposes</li><li>Ability to manage pressure and meet deadlines</li><li>Budget management and cost control experience</li><li>Skilled in handling complaints and customer feedback collaboratively</li><li>Understanding of social housing legislation and tenancy management</li><li>Awareness of health &amp; safety legislation and policy</li></ul>To learn more about the key responsibilities of the role and make sure you meet the essential criteria, please take a look at the role profile. Please apply with a CV and personal statement outlining how your skills, knowledge and experience meet the essential criteria in the role profile. Interviews will be conducted in person at our Euston Road premises on Tuesday, 4th November. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. We're looking for a Drug &amp; Alcohol Worker to join our busy and vibrant Central and West Team in Birmingham. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Central and West Hub, 255 Hospital Street, Birmingham, B19 2YF. Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26- £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive in vouchers if candidate is successful</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 3/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Belinda Hayer | <a href="mailto:Belinda.Hayer@cgl.org.uk" target="_blank">Belinda.Hayer@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Huntington Full Time Hours: 22.5 per week Full Time Salary Range: £27,861.26- £32,002.35* Contract: Fixed Term contract until 31st March 2026. *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Support service users from point of entry into the service and through their treatment/recovery journey </li><li>Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate </li><li>Work in partnership with other healthcare providers as part of an Integrated Health and Wellbeing model </li><li>Advocate on behalf of the service users who are unwilling or unable to engage in treatment </li><li>Proactively follow up with service users that miss appointments to increase opportunity of engagement </li><li>Contribute to risk management processes, including prison ACCT process as appropriate </li><li>Work with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.</li></ul>What We Offer: <ul><li>25 days of holiday (+ bank holidays), with annual increases for first five years.</li><li>Paid 'Wellness' hour each week, access to a 'Wellness' hub, and Employee Assist Programme.</li><li>Contributory pension scheme.</li><li>Attractive benefits, including discounts on shopping, cinema, holidays, and more.</li><li>A supportive team environment with training, career development, and progression opportunities.</li><li>Refer a Friend voucher scheme.</li></ul>We encourage you to ensure that your application clearly demonstrates how you meet the essential criteria, as this will be key in our shortlisting process. If this role resonates with you, we would love to hear from you. Join us and be part of a team that's making a real difference every day. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 4/11/2025 Closing Date 2/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: louise page | <a href="mailto:louise.page@cgl.org.uk" target="_blank">louise.page@cgl.org.uk</a> | 07884413004 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

<ul><li>Guidance_Notes_Completing_an_Application_Form_Oct_2024</li><li>JD_Social_Housing_Support_Officer</li><li>PSpec_Social_Housing_Support_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form. The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Salary range <ul><li>£37,280 - £40,777 per year</li></ul>

Social Housing Support Officer

The Strategic Housing and Investment Team are responsible for overseeing Sefton's strategic housing function, including the development and delivery of the Council's Housing Strategy, investment programmes, housing led regeneration, social housing growth, homeless commissioning and social housing allocations. Job requirements: Working as part of a small team, in this role the postholder will provide support to the Social Housing Programme including day to day oversight of services delivered to council tenants, supporting governance and providing finance and administrative support. The post holder will work closely with service providers, particularly the Council's Housing Management Agent who will provide housing management and maintenance services to council tenants. The post holder will be a key point of contact in the council for customer service and engagement ensuring that customers receive the highest quality service for the homes they live in. The post holder will lead on tenant engagement, ensuring tenants are supported in the involvement in the management of their homes working closely and liaising with the management agent. In addition, the post holder will support the management and monitoring of performance, provide project management support for the Social Housing Programme and support with statutory returns. Closing Date 10th November 2025. Interviews will take place for shortlisted candidates at the end of November. Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

353 Jobs