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Job Title- Homeless / Ex Offender Support Worker Location- Birmingham, B29 7JS Salary- £12.14 ph Contract type- Permanent Working hours- Full Time - 35 hours - Sleep in shifts required Shift Patterns - Early - 07.30 - 14.30 Mid - 08.30 - 17.00 Afternoon/ evening - 15.00 - 23.00 - sleep in -23.00 - 07.30<ul> <li>Additional Sleep-in allowance £97.24 - .(required 6/7 times per month) - Get paid for sleeping!</li> </ul>About us GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work About the Service GreenSquareAccord has delivered offender-based services for over 60 years in the West Midlands. We are recognised as the leading organisation to support and house offenders in Birmingham. You will join a highly experienced and established team as part of the overall city-wide Birmingham Scheme. Our long-standing effective relationships with West Midlands Police and Probation Service helps us to continue to offer the very best tenancy related support to those involved in the criminal justice system. In your new role, you will:<ul> <li>The post is based in our Selly Park accommodation project offering tenancy related support to homeless ex-offenders.There will be opportunities to work in the community to support ex-offenders within their own tenancies</li> <li>Provide person centred support to our clients to resettle them back into the community; leading to fulfilled lives, improved life choices, a reduction in offending and safer communities.</li> <li>Take responsibility for completing all essential support tasks as a Support Worker whilst maintaining professional boundaries and confidentiality.</li> <li>Special Requirements: The post holder will be expected to be part of a 4 week rolling rota which will include working weekends and bank holidays. You will be expected to complete on average 6/7 sleep ins a month, you will be paid additionally £97.24 per sleep in.</li> <li>Our staff safety comes first, our enhanced security policy and measurements ensure that all staff is protected during their shift.</li> </ul>You will ideally have:<ul> <li>Experience and relevant knowledge of the needs of ex-offenders and vulnerable people and how these needs can be met.</li> <li>Confident to work within a small team as well as being a lone worker</li> <li>Be proficient in using Microsoft Office packages and maintaining accurate written records.</li> <li>A full Driving Licence and access to your own car is essential for this role</li> <li>Able to work as part of a rollng rota which will include weekend and bank holidays, you will be paid additionally for sleep ins.</li> </ul>About us We are GSA. We provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and South West. Everyone deserves a home. It`s a place from which we build our future. We thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are:<ul> <li>We believe our customer is everything</li> <li>We are one team</li> <li>We are supportive and caring</li> <li>We are business-minded for social purpose</li> <li>We are curious and ambitious.</li> </ul>You can read more about the GSA Way in our recruitment pack Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply. Please send your CV to [email protected] All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. Please note that if you are successful in this role, we will require a fully enhanced DBS check to be completed. Further details will be sent following offer.

Homeless / Ex Offender Support Worker

Vacancy Name Housing Support Coordinator Vacancy No VN4788 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Houndgate Location Region North East Location City Darlington Location Postal Code DL1 5RF Interview Date 06 Feb 2025 Job Details About The Role. As a Support Coordinator with Darlington Support For All you will have the opportunity to support clients around their housing needs, this includes: Applying for housing, multi-agency working, signposting, setting up gas and electricity, completing risk assessments and more. This role is based in Darlington and involves supporting clients from Darlington through drop-in appointments as well as managing your own caseload. Appointments take place within the office and in their accommodation during outreach support. At Waythrough, we believe in providing comprehensive training to ensure that our team members have the skills and knowledge necessary to fulfil their roles. So, if you have a passion for making a positive impact on people's lives but lack some of the necessary skills, we encourage you to apply. Key duties.. As part of our integrated team, you will..<ul><li>Support clients to live independently in their own accommodation and progressing towards sustained independent housing.</li><li>Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users. </li></ul>'The salary advertised above demonstrates the full earning potential nationally for this role, the role salary will be £24,020.' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range 24,020-30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 28 Feb 2025

Housing Support Coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Birch Court development based in Morriston, Swansea. Built in 2016, Birch Court is a Retirement Living development that consists of 49 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Support Worker (Supported Housing) Who We Are YMCA Brunel Group is a locally managed charity serving Mendip, Bath, Bristol, Wiltshire, and South Somerset. As part of the international YMCA movement, our mission is to create supportive, inclusive communities where everyone has a sense of belonging, can contribute meaningfully, and thrive. Our work includes: <ul><li>Housing Support: Every year, we provide accommodation for over 700 individuals facing homelessness, financial hardship, or barriers to employment. Many of our residents have experienced trauma, and we aim to provide more than a place to stay-we offer a pathway to independence through training, skills development, and confidence-building.</li><li>Health &amp; Wellbeing: Our Bath-based wellness centre features a gym, fitness areas, and extensive classes, fostering both physical and mental well-being.</li><li>Commercial Hostels: Operating in Bath and Bristol, our hostels help fund our community initiatives.</li><li>Youth Clubs: Our 12 youth clubs, including 4 groups for young carers, provide safe spaces for young people aged 10-19 to build connections, access information, and receive support from trusted youth workers.</li><li>Nurseries: We run eight Ofsted-registered nurseries, offering spaces for up to 360 children and setting them up for future success through early education.</li></ul>Role Overview As a Support Worker, you will play a vital role in building long-term, trust-based relationships with young adults (ages 18-25), helping them work toward independent living. You will support them in finding housing that meets YMCA's criteria, which requires them to be in work, training, or education. This role involves low-level support in various projects aimed at empowering young people. Skills and Experience Needed <ul><li>Knowledge of Housing Legislation: Familiarity with housing issues affecting homeless individuals is desirable.</li><li>Safeguarding Knowledge: Understanding of safeguarding procedures.</li><li>Experience with Young Adults: Experience conducting holistic assessments in a key-worker role.</li><li>Analytical and Research Skills: Ability to support project progression and contribute to data collection and research.</li><li>Database Management: Experience with maintaining accurate records.</li><li>Empathy and Compassion: A compassionate approach to supporting individuals in crisis.</li><li>Teamwork: Ability to work effectively as part of a team.</li><li>Driver's License: A full driving license and access to a vehicle with appropriate insurance are required.</li></ul>Benefits YMCA Brunel Group values inclusivity and offers a supportive workplace committed to equality and diversity. Benefits include: <ul><li>Enhanced annual leave and sickness pay</li><li>Paid compassionate and emergency leave</li><li>25 days annual leave plus bank holidays</li><li>Access to an employee discount portal and Employee Assistance Program</li><li>Cycle to work scheme</li><li>20% discount on childcare in Wiltshire</li><li>Heavily discounted health and wellbeing centre membership (£15/month)</li><li>Corporate gym discount through Fusion Lifestyle in Mendip and South Somerset (£38/month)</li><li>Free access to online gym classes</li></ul>Job Details <ul><li>Location: International House, Bath, and surrounding areas</li><li>Hours: 37.5 hours per week- Monday to Friday 8:30-5pm</li><li>Contract Type: 12-month temporary (with potential for renewal)</li><li>Salary: £25,200 per annum</li><li>Requirements: Enhanced DBS check</li></ul>Application Process All candidates must complete an application form. Visit YMCA Brunel Group - Careers to apply online. All applicants will undergo safer recruitment checks, including full employment history, two references, and eligibility to work in the UK.

Support worker- Supported Housing

Adferiad Overview Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated. Adferiad Recovery harnesses the talents and experience of long-established and leading Welsh charities CAIS, Hafal and WCADA. Our combined expertise in the fields of substance use, mental health, housing, criminal justice, and employment support enables Adferiad Recovery to meet the needs of our most vulnerable with a single, unified, and comprehensive approach. Housing Support Worker Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Trosolwg Adferiad Mae Adferiad Recovery yn darparu ymateb hyblyg a chydgysylltiedig i'r amgylchiadau eithriadol a wynebir gan bobl â chyflyrau iechyd meddwl a defnyddio sylweddau sy'n cyd-ddigwydd a materion cysylltiedig. Mae angen cymorth cyson a di-dor ar bobl agored i niwed sy'n wynebu heriau bywyd cymhleth i sicrhau eu bod yn parhau i ymgysylltu â gwasanaethau iechyd a llesiant hanfodol - ac i'w hatal rhag mynd yn ddifreinio ac yn ynysig. Mae Adferiad Recovery yn harneisio doniau a phrofiad yr elusennau Cymreig sydd wedi hen ennill eu plwyf, CAIS, Hafal a WCADA. Mae ein harbenigedd cyfun ym meysydd defnyddio sylweddau, iechyd meddwl, tai, cyfiawnder troseddol, a chymorth cyflogaeth yn galluogi Adferiad Recovery i ddiwallu anghenion y rhai mwyaf agored i niwed gydag un dull gweithredu unedig a chynhwysfawr. Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Housing Support Worker - Bank

Want to help expand America's hottest social agency in Europe? Movers+Shakers is looking for entrepreneurial individuals to grow our London office! Movers+Shakers is a new kind of creative agency, built for the era of social &amp; agility. We act as a creative AOR, influencer agency, and production house -- streamlined to drive cultural relevance with Gen Z and Millennials. Brands like e.l.f., Netflix, Tinder, and Amazon rely on Movers+Shakers to win on social and beyond. We've gotten our clients over 250 billion views -- from explosive brand campaigns to viral daily content. Fast Company named Movers+Shakers one of the "Most Innovative Companies" in the world, and Ad Age named us a "Small Agency of the Year" (three years in a row). Adweek called us "the best agency in the world at creating campaigns on TikTok." HQ'd in London the team will be in office in Bankside, alongside Stagwell Holding sister agencies. Stagwell is a challenger holding company includes teams such as 72andSunny, Anomaly, Forsman &amp; Bodenfors, and Assembly. Intrigued? Read on... RESPONSIBILITIES <ul><li>Managing, creating, and moderating our clients' social communities</li><li>Assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization</li><li>Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns</li><li>Ensure channel strategy plans support overall brand goals and objectives communicated from client</li><li>Facilitate communication with Creative Department for the creation of social media content</li><li>Summarize insights and listening observations to help create reports that lead to the optimization of social platforms</li><li>Generate, manage and maintain content calendars for all social communities</li><li>Post content in accordance with Content Calendar</li><li>Respond to comments, when appropriate, to foster a positive community </li></ul>QUALIFICATIONS AND SKILLS <ul><li>1-2 years of client-facing social media management and/or strategy experience, ideally in a creative agency setting.</li><li>Able to be onsite at client's office in London for approximately 3 days per week</li><li>Experience managing social media channels, especially TikTok </li><li>Experience and interest in both the tech and beauty space is a huge plus</li><li>Passionate about TikTok and Gen Z culture</li><li>Strong copywriting skills that can flex per demographics, platform roles &amp; brand objectives </li><li>Passion for delighting clients and going above &amp; beyond </li><li>Super organized, able to manage multiple workstreams simultaneously </li><li>Proactive approach to work</li><li>Spread Joy! • </li></ul>

Community Manager

Job description Post Ref: CC178 Calderdale Council, are pleased to offer the opportunity to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing Date: 12th February 2025 Interview Date: 18th Feb 2025 As part of our Vision (<a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a>) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a varie-ty of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.

Independent Living Officer (Reablement Service)

Salary: £46,920 (London) / £42,373 (National) per annum Hours: Full time (but open to proposals including part time, job shares etc) Contract: Permanent Benefits: <ul><li>27 days' annual leave + statutory holidays + three closures days over the Christmas period.</li><li>Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.</li><li>Attractive family friendly policies.</li><li>Private healthcare cover.</li><li>Season ticket loans.</li><li>Employee awards, and training and development opportunities.</li></ul>For more information about our benefits please visit our website. Office locations: London or Bristol Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location. Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs. An exciting opportunity has arisen at the National Housing Federation (NHF) for a senior policy advisor to lead our policy and strategy work on housing supply, development and planning, at a critical time for social housing supply. Nb within the NHF this role is known as 'Policy Leader' but it is equivalent to a Senior Policy Advisor in other settings. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF here: <a href="https://www.housing.org.uk/about-us/" target="_blank">https://www.housing.org.uk/about-us/</a> This role is a crucial and exciting one within our policy team, the wider organization and the social housing sector. Social housing supply is high on the political agenda and housing associations are working closely with the government on the policy and funding environment needed to allow us to deliver the biggest boost to social and affordable housebuilding in a generation. This role will put you at the heart of this national issue. Whether this is making a persuasive and evidence-based case to the government for additional grant funding to build new homes, or working with sector experts on the detail of planning, development or regeneration policy, or meeting with civil servants, developers, planners, local government and other stakeholders on behalf of our members, this role is central to our work influencing national social housing policy. Please scroll down to the bottom of the page to download the full job profile and person specification for this role. Key elements of the role: <ul><li>Shape and lead our policy work on key strategic issues for housing associations around housing supply - including planning, funding, development management, skills;</li><li>Develop evidence and ideas on technical policy areas into salient policy solutions that will make a difference for the sector and influence government;</li><li>Represent the NHF to senior colleagues in government, members and external stakeholders with credibility, expertise and political judgement;</li><li>Communicate with and provide advice to members on critical changes to policy and the external environment.</li></ul>The successful candidate: The successful candidate will be able to demonstrate: <ul><li>An ability to lead the development of credible, robust, evidence based policy, including on complex and technical policy areas;</li><li>An ability to communicate credibly, clearly and persuasively in writing and in person including to Chief Executives, senior government officials and development professionals;</li><li>An ability to draft, oversee, adapt and deliver complex plans for the delivery of multiple projects or programmes of work;</li><li>A strong interest in and passion for social housing and for social housing supply, through previous experience in either development or housing roles, and capacity to quickly learn the technical details of housing association development and operating models.</li></ul>Equality, diversity and inclusion The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff - <a href="https://www.housing.org.uk/about-us/transparency/who-we-are/" target="_blank">https://www.housing.org.uk/about-us/transparency/who-we-are/</a>. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups. Disability confident employer We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview. We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at <a href="mailto:hradmin@housing.org.uk" target="_blank">hradmin@housing.org.uk</a> with your request or to arrange a time to discuss in more detail. Our role profile and job advert can also be requested in large print or in accessible format via this email address. Uploading your CV and cover letter If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience. Right to work in the UK/UK VISA sponsorship You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK. Closing date for applications: Wed 12th February Interview date: Wed 26th / Tues 27th February

Senior Policy Advisor (social housing supply and planning)

Housing Support Worker Nights - St Mary's x 3 Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. As a Gold Standard Investors in People employer, we're committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution. The Role - Housing Support Worker Our St Mary's Hostel in Bangor is a self-referral hostel providing support and accommodation to 13 homeless people, creating support plans based on individual needs whilst helping them to find somewhere more permanent to live. You will be committed to putting the customer at the heart of everything you do by contributing towards the delivery of a person-centred trauma informed support in a 24-hr homeless hostel. This will involve: <ul> <li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li> <li>Assisting with claims for housing and associated benefits to support residents' financial stability</li> <li>Organising and managing a range of engaging activities to promote social inclusion</li> <li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li> <li>Maintaining accurate service user records and files</li> <li>Performing regular security and fire safety checks</li> </ul>The Package <ul> <li>Permanent contract</li> <li>Salary of £23,059 per annum (pro-rata)</li> <li>1 x 35 hours per week role</li> <li>2 x 24 hours per week roles</li> <li>Minimum of 25 days annual leave plus bank holidays (pro-rata)</li> <li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li> <li>Further studies support and career development opportunities</li> <li>Annual leave and cycle to work scheme</li> <li>Employee health assistance scheme</li> <li>Enhanced maternity and paternity pay</li> <li>Generous contributory pension scheme</li> </ul>Our Requirements - Housing Support Worker <ul> <li>Either have the ability to hold at least basic conversations in Welsh (although you may struggle to keep up fully) or be currently learning / willing to learn Welsh</li> <li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.) for individuals suffering or recovering from mental illness.</li> <li>Experience of supporting people to make benefit claims.</li> <li>Good verbal and written communication skills</li> <li>Hard working, with a positive 'can do attitude'.</li> <li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li> </ul>Although not essential, experience of general housing management gained in either public or private sector, as well as experience providing engagement / social inclusion activities would be desirable. Candidates must hold a valid UK driving licence and have a vehicle available for work purposes. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an Enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. Open day at St Mary's Join Us for an Open Day at Our Hostel! Are you interested in a rewarding role in Supported Housing. We're inviting prospective applicants to an Open Day at our hostel to gain an insightful overview of our scheme, meet our dedicated team, and explore the environment where you could be working. Date: Wednesday 22nd January Time: 1-4pm Location: St Mary's hostel, Love Lane, Bangor LL572TE This is a fantastic opportunity to learn about the role, understand the impact of our work, and meet the colleagues who may soon become your teammates. We'd love to welcome you to our Open Day! To register your attendance, please email us at [email protected] We look forward to meeting you and sharing more about the exciting opportunities we have to offer How to Apply North Wales Housing website - All applications for the Housing Support Worker roles are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button -We will not accept CVs without a completed application form.

Housing Support Worker Nights (St Mary's) x 3

Housing Support Officer - St Mary's Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. As a Gold Standard Investors in People employer, we're committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution. The Role - Housing Support Officer Our St Mary's Hostel in Bangor is a self-referral hostel providing support and accommodation to 13 homeless people, creating support plans based on individual needs whilst helping them to find somewhere more permanent to live. You will be committed to putting the customer at the heart of everything you do by contributing towards the delivery of a person-centred trauma informed support in a 24-hr homeless hostel. This will involve: <ul> <li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li> <li>Assisting with claims for housing and associated benefits to support residents' financial stability</li> <li>Organising and managing a range of engaging activities to promote social inclusion</li> <li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li> <li>Maintaining accurate service user records and files</li> <li>Performing regular security and fire safety checks</li> </ul>The Package <ul> <li>Permanent contract</li> <li>Salary of £25,107 per annum</li> <li>35 hours per week</li> <li>Minimum of 25 days annual leave plus bank holidays</li> <li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li> <li>Further studies support and career development opportunities</li> <li>Annual leave and cycle to work scheme</li> <li>Employee health assistance scheme</li> <li>Enhanced maternity and paternity pay</li> <li>Generous contributory pension scheme</li> </ul>Our Requirements - Housing Support Officer <ul> <li>Either have the ability to hold at least basic conversations in Welsh (although you may struggle to keep up fully) or be currently learning / willing to learn Welsh</li> <li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.) for individuals suffering or recovering from mental illness.</li> <li>Experience of supporting people to make benefit claims.</li> <li>Good verbal and written communication skills</li> <li>Hard working, with a positive 'can do attitude'.</li> <li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li> </ul>Although not essential, experience of general housing management gained in either public or private sector, as well as experience providing engagement / social inclusion activities would be desirable. Candidates must hold a valid UK driving licence and have a vehicle available for work purposes. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an Enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. Open day at St Mary's Join Us for an Open Day at Our Hostel! Are you interested in a rewarding role in Supported Housing. We're inviting prospective applicants to an Open Day at our hostel to gain an insightful overview of our scheme, meet our dedicated team, and explore the environment where you could be working. Date: Wednesday 22nd January Time: 1-4pm Location: St Mary's hostel, Love Lane, Bangor LL572TE This is a fantastic opportunity to learn about the role, understand the impact of our work, and meet the colleagues who may soon become your teammates. We'd love to welcome you to our Open Day! To register your attendance, please email us at [email protected] We look forward to meeting you and sharing more about the exciting opportunities we have to offer How to Apply North Wales Housing website - All applications for the Housing Support Officer roles are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button -We will not accept CVs without a completed application form.

Housing Support Officer (St Mary's)

£23,400 per annum Liverpool You're caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You'd also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough's Derwent Square as a Recovery Worker. Derwent Square is a mental health project, that offers supported housing to 5 Residents. We are currently working to a recovery model and our aim is to provide stability and environment to learn skills that will promote independence in the customer. We provide a range of support services for people with mental health to access their local community, including living skills, support with medication management and peer support through individually tailored support plans. Our ultimate goal is to empower our customers with the skills for them to flourish in an independent setting. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure - you will have every chance to shine. No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you'll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. This is a permanent full-time role requiring the post holder to work 37.5 hours per week. To review the Job Description please click here. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. To apply, please send a CV and covering letter explaining why you feel you are right for the role. On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we've all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Recovery Worker - Supported Housing (Liverpool)

Description Exciting Opportunity Alert! Join Rendall &amp; Rittner as a Learning &amp; Development Advisor Are you looking for a rewarding challenge? Rendall &amp; Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Learning &amp; Development Advisor. This is an incredible career opportunity with a fantastic package. Position: Learning &amp; Development Advisor Location: Hybrid - 3 days a week in Wandsworth Town (SW18) &amp; 2 days working from home. Working Hours: Monday to Friday, 09:00 - 17:30. Salary: Not just competitive but tailored to your experience and expertise. Contract: 12 Month FTC Why Rendall &amp; Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall &amp; Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall &amp; Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Key Responsibilities and Requirements: As a Learning &amp; Development Advisor Relations at Rendall &amp; Rittner, you will: <ul> <li>Work with the L&amp;D Manager and wider team to deliver L&amp;D workshops and seminars aimed at HO and Onsite employee populations - at least 3 days a week</li> <li>Support in designing and delivering new instructor-led webinars and workshops as and when required (new projects/requests)</li> <li>Design and develop further learning resources e.g. documents, tutorial videos</li> <li>Collaborate with subject matter experts and stakeholders to develop a knowledge and understanding of required learning interventions (as part of design process)</li> <li>Support in evaluating learning interventions i.e. delegate experience through to impact of interventions</li> <li>Support in sourcing and collating relevant and useful learning resources to be added to EIL as part of a library of learning resources (to be built up over time)</li> </ul>How to Apply: Ready for this incredible opportunity? Explore Rendall &amp; Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at 020 7702 0701 and mention the reference number "Ref #LI-EW1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall &amp; Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Learning and Development Advisor

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li> Annual Management Bonus scheme </li> <li> The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! </li> <li> You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. </li> <li> A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. </li> <li> A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li> Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li> Hiring, welcoming, and training a top-notch cleaning team. </li> <li> Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean. </li> <li> Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis. </li> <li> Implement processes to improve performance, and manage various budgets, including laundry and consumables. </li> <li> Helping your team grow with on-going training and opportunities to level up their skills. </li> <li> Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly. </li> <li> Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay. </li> <li> Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

We are currently recruiting an experienced Neighbourhood Housing Officer to join us on a permanent part time basis. You will deliver a high quality housing management service and making a real difference to our customers and the communities that they live in. Hours: Wednesday afternoon, Thursday &amp; Friday full day You will cover: Huddersfield, Sheffield &amp; Rotherham and will be expected to cover at the Huddersfield hub every Thursday. About us We are social housing landlord and think our vision of Improving Lives Incommunities says it all! Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us continue to focus on our 2 year plan to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in. Duties <ul> <li>Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled.</li> <li>Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live.</li> <li>Spend 80% of your time out in our neighbourhoods.</li> <li>Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas.</li> <li>Complete property inspections and tenancy checks to ensure tenancy obligations are being adhered to and tenancy records are up to date.</li> <li>Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches.</li> <li>Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals.</li> <li>Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. </li> <li>Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers</li> <li>Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . </li> <li>Work and contribute to investment/other projects when required.</li> <li>Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction.</li> <li>Ensure all services are delivered in a tailored manner taking into account our customers diverse needs.</li> <li>Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. </li> <li>Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives</li> <li>Ensure all records both digital and manual are updated promptly and accurately. </li> </ul>Requirements <ul> <li>Experience of dealing with customers face to face in a housing related role</li> <li>Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities.</li> <li>Previous experience of taking ownership of, dealing with and de-escalating complaints.</li> <li>Knowledge of dealing with anti-social behavior complaints </li> <li>A passion for delivering excellent customer service and making a difference to the peoples lives.</li> <li>Experience in a customer service environment and resolving complex customer cases and challenging situations, demonstrating empathy, professionalism and diplomacy.</li> <li>Awareness of customers diverse needs </li> <li>Flexible and adaptable approach to a changing and varied workload</li> <li>Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. </li> <li>Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages.</li> <li>Excellent organisation, project management and time management skills </li> <li>Ability to prioritise, manage your own workload and to meet deadlines </li> <li>Self-motivated, driven and skilled at taking ownership </li> </ul>Benefits <ul> <li>Salary of £15,075 up to £16,799 per year dependant on experience </li> <li>Essential car user allowance plus mileage </li> <li>West Yorkshire Pension Fund membership - Current employer contribution is 15.5%</li> <li>28 days annual leave that increases with service plus bank holidays (pro rata)</li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>If you have applied for a Neighbourhood Housing Officer role at Incommunities in the last 6 months, you need not re-apply. We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as 'Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Neighbourhood Housing Officer - 17.5 hours

Location: South London Salary: Circa £37,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are working on behalf of one of our valued clients to recruit a Housing Officer. This is an exciting opportunity for a motivated and experienced professional to join a dynamic team and make a real impact in the housing sector.Key Responsibilities<ul><li>Tenancy Management:<ul><li>Manage a portfolio of properties, ensuring tenancies are sustained and residents receive high-quality support.</li><li>Conduct tenancy reviews, property inspections, and manage tenancy breaches effectively.</li></ul></li><li>Customer Service:<ul><li>Act as the main point of contact for tenants, resolving queries promptly and efficiently.</li><li>Provide advice and support to residents on housing-related issues, including welfare benefits and rent arrears.</li></ul></li><li>Repairs and Maintenance:<ul><li>Liaise with contractors to ensure repairs and maintenance are completed to a high standard.</li><li>Carry out routine inspections and ensure properties meet all legal and safety requirements.</li></ul></li><li>Community Engagement:<ul><li>Build and maintain strong relationships with tenants, community groups, and stakeholders.</li><li>Promote tenant involvement in shaping housing services and policies.</li></ul></li><li>Compliance:<ul><li>Ensure all activities comply with relevant legislation, policies, and procedures.</li><li>Maintain accurate records and prepare reports as required.</li></ul></li></ul>About YouWe are looking for candidates who are:<ul><li>Experienced in housing management or a related field.</li><li>Strong communicators with excellent interpersonal skills.</li><li>Knowledgeable about housing law, welfare benefits, and tenancy agreements.</li><li>Capable of working both independently and as part of a team.</li><li>Proficient in using IT systems and maintaining accurate records.</li></ul>What We Offer<ul><li>Competitive salary of circa £37,000 per annum.</li><li>Flexible hybrid working arrangements.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for professional development and career progression.</li></ul>How to ApplyIf you are passionate about making a difference in the housing sector, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Housing Officer

Location: South London Salary: Circa £52,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are pleased to advertise an excellent opportunity on behalf of one of our esteemed clients for a Housing Manager. This is a leadership role, ideal for an experienced professional passionate about delivering exceptional housing services and driving positive change within communities.Key Responsibilities<ul><li>Leadership and Management:<ul><li>Lead and manage a team of housing officers and support staff, ensuring high-quality service delivery.</li><li>Provide direction, mentoring, and performance management to ensure team objectives are met.</li></ul></li><li>Strategic Planning:<ul><li>Develop and implement housing strategies to meet organizational goals and resident needs.</li><li>Monitor and evaluate the effectiveness of policies and procedures, recommending improvements where necessary.</li></ul></li><li>Tenancy and Estate Management:<ul><li>Oversee tenancy management, ensuring compliance with housing law, tenancy agreements, and best practices.</li><li>Ensure the timely resolution of complex tenancy issues, including disputes, antisocial behaviour, and breaches.</li></ul></li><li>Customer Service:<ul><li>Champion a customer-focused approach, ensuring tenants receive excellent support and guidance.</li><li>Act as an escalation point for complex resident queries and complaints.</li></ul></li><li>Financial Oversight:<ul><li>Manage budgets effectively, ensuring resources are allocated efficiently.</li><li>Oversee rent collection processes and ensure strategies are in place to minimize arrears.</li></ul></li><li>Partnership Working:<ul><li>Build strong relationships with external stakeholders, including local authorities, contractors, and community groups.</li><li>Represent the organization at meetings, forums, and events.</li></ul></li><li>Health, Safety, and Compliance:<ul><li>Ensure all properties comply with health and safety standards, including fire safety and maintenance requirements.</li><li>Maintain up-to-date knowledge of housing legislation and ensure the organization’s compliance.</li></ul></li></ul>About YouWe are seeking a candidate who is:<ul><li>Experienced in housing management or a related field, ideally in a leadership role.</li><li>Knowledgeable in housing law, tenancy management, and welfare benefits.</li><li>Skilled in managing and motivating teams to deliver high-quality services.</li><li>Proficient in financial management, including budgeting and rent collection.</li><li>A strong communicator with the ability to build relationships with diverse stakeholders.</li><li>Flexible and adaptable, with a solution-focused approach.</li></ul>What We Offer<ul><li>Competitive salary of circa £52,000 per annum.</li><li>Hybrid working arrangements to support work-life balance.</li><li>Opportunities for professional growth and development.</li><li>A supportive and inclusive workplace culture.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Housing Manager

Are you an experienced Health &amp; Safety professional with a keen interest in Residential Building Safety? Are you ready for a new challenge in 2025 and would you like to be working with a diverse portfolio of prestigious properties mainly across the North West supporting an experienced and dynamic team of property managers? This fantastic Manchester based employer offer a great package and an interesting opportunity for you to shape and develop their already robust compliance strategy of building safety regulations. This is a real chance to drive change and continuous improvement in all things health and safety What you will be doing as a Building Health &amp; Safety Manager: <ul><li>Providing guidance and support to the Property Management team, in respect of general building and fire safety</li><li>Managing consultant and client relationships in preparation of Building Safety Case documentation</li><li>Handling submissions of documentation under Building Safety Act 2022 and Fire Safety (England) Regulations</li><li>Supporting Property Management team with Fire Risk Assessment matters, working with Building Safety Coordinator to ensure annual reviews are booked and attended on time, with correct documentation prepared in advance</li><li>Taking a pro-active approach to managing risk across a diverse portfolio of residential buildings</li><li>Ensuring compliance with company policies</li><li>Continuous development and improvement of company H&amp;S procedures and policies</li><li>Offering technical guidance to colleagues, training and support, to ensure a culture of safety</li><li>Managing and responding to incidents on site as required</li><li>Responsibility for mandatory reporting under RRFSO and Building Safety Act</li><li>Managing relationships with regional Fire Services and Regulatory bodies</li><li>Maintaining up to date Resident Engagement Strategies</li><li>Maintain a regime of Fire Door inspections across the PM team</li><li>Maintain an excellent standard of knowledge of Building Safety issues across the business</li></ul>What is required for the role of Building Health &amp; Safety Manager: <ul><li>Experience managing H&amp;S within residential buildings</li><li>In-depth knowledge of the Building Safety Act 2022, Fire Safety Act 2021, RRFSO and supporting guidance</li><li>Experience in working with, developing or maintaining Building Safety Cases and Safety Case Reports for high-rise buildings</li><li>NEBOSH / IOSH Qualification or working towards is desirable</li><li>An understanding of internal communications, reporting to and advising senior colleagues and ability to guide key clients</li><li>Excellent communication skills, both verbal and written organisational skills</li><li>Financial acumen</li><li>Ability to produce reports and maintain accurate records</li><li>Problem solving and decision-making skills</li><li>IT Literate (experience of using Microsoft products and bespoke systems)</li></ul>What you will LOVE about the role of Building Health &amp; Safety Manager: <ul><li>Salary up to GBP50000 dependant on experience</li><li>Working hours Monday-Friday 08:30 to 17:00</li><li>Based in their central office in Manchester</li><li>Great career development opportunities</li><li>25 days annual leave plus bank holidays</li><li>Contributary pension scheme</li><li>Employee life assurance</li><li>Office lunches</li><li>Birthday day off!</li><li>Cycle to work scheme</li><li>Discount scheme</li><li>Casual Fridays</li><li>Length of service rewards and employee of the month</li><li>Social events including Summer and Winter parties</li></ul>If you would like to apply please send you CV to us today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Building Safety Manager

The Vacancy Full time, 37 hours a week. Will include a mix of early, late and weekend shifts including bank holidays. Are you looking for a challenging and rewarding role where you are able to empower young people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless young people between 16-25 years old across three services in Portsmouth. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them, put together a client needs assessment and manage risks.</li> <li>Carrying out housing management and health and safety tasks as required</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Work closely with other agencies involved in the clients' support such as social services or CAMHS to ensure all areas of need are met</li> <li>To build and maintain a good knowledge of local specialist services and opportunities to which clients can be signposted when appropriate such as for debt advice or peer support groups.</li> <li>Be prepared to undertake role across 3 young peoples' services in the local area if needed</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable young people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li> <li>Access to your own vehicle would be preferable</li></ul>About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Recovery Worker (Young People)

Accommodation Assistant Location: Retallack Resort &amp; Spa, Cornwall Salary: £11.44 per hour- Paid Weekly Hours of work: Seasonal contract- Variable hours- Flexible around school hours! What we need in a nutshell As a Guest Services Advisor, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include: <ul><li>Meeting and greeting guests and checking them in and out </li><li>Making bookings for activities and dealing with enquires </li><li>Resolving complaints in a way that makes guests properly looked after </li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too. Who we are? We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water sports hub, wrapped up in a stunning countryside location close to the North Cornish coast. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. Are you a parent looking for work that fits around your busy schedule? We understand the challenges of balancing work and family life. That's why we offer flexible shifts from 10am to 2pm, allowing you to drop off your kids at school and pick them up afterward. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Discounts on Away Resorts Holidays for you and your Family and Friends</li><li>On Park Discounts</li><li>Awards and Recognition </li><li>Team Events</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our San Lorenzo Court development based in St Ives, Cornwall. Built in 2013, San Lorenzo Court is a Retirement Living development that consists of 37 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for a detailed job description of the role. Open only to applicants from Hampshire &amp; Isle of Wight NHS Integrated Care System, which is limited to: Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT. This role will transfer to UHS Estates Ltd (UEL) from 1stApril 2025. UEL is a wholly owned subsidiary of the University Hospital Southampton NHS foundation Trust. The job description, terms and benefits associated with the role will not change as a result of this transfer. Main duties of the job Are you looking for a new challenge? A unique role has become vacant, and we are seeking an enthusiastic and experienced Tenant Liaison Manager to join the Estates, Facilities &amp; Capital Development department (EFCD) at University Hospital Southampton. EFCD plays a critical role in supporting the hospital and provides a diverse range of services including strategic estate planning, capital projects, estate maintenance, estates compliance and a whole host of soft facilities management including clinical engineering and sustainability. You will be a key member of the Compliance team, working on your own initiative as well as being part of the wider EFCD team. The successful candidate will facilitate and manage the integration &amp; relationships between our employees and the day-to-day management teams of the Landlord sites where the Trust is a tenant. To ensure the safe and effective delivery of estates and facilities management. This role will involve travelling between to our local hospitals, support sites and to other organisations and groups. As an organisation, UHS offers fantastic training and career development opportunities. Our people are central to the vision of the organisation, and our annual staff survey results reflect our commitment to developing your career. About us As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted. Job description Job responsibilities The role is to facilitate the integration between the Trusts users and the day-to-day management teams of the Landlord at each site where the Trust is a tenant. You will be the main point of contact for tenant liaison and coordination for the Trusts users and Landlords dealing with day-to-day and complex estate challenges. You will provide professional leadership and support to a wide range of staff at differing grades both clinical and non-clinical. This will involve working across a multiple portfolio of sites to ensure the built environment is at a level that is acceptable to the Trust and be responsible for the escalation of any compliance or legal and statutory information issues to the Landlord and escalating any outstanding actions as appropriate. This role requires good organisational skills together and effective problem-solving skills including the ability to plan, organise and resolve numerous complex tasks which may involve both challenging and conflicting components. The post holder will be required to work at various sites and will need to have a driving licence and access to a vehicle to enable travel between sites. Job description Job responsibilities The role is to facilitate the integration between the Trusts users and the day-to-day management teams of the Landlord at each site where the Trust is a tenant. You will be the main point of contact for tenant liaison and coordination for the Trusts users and Landlords dealing with day-to-day and complex estate challenges. You will provide professional leadership and support to a wide range of staff at differing grades both clinical and non-clinical. This will involve working across a multiple portfolio of sites to ensure the built environment is at a level that is acceptable to the Trust and be responsible for the escalation of any compliance or legal and statutory information issues to the Landlord and escalating any outstanding actions as appropriate. This role requires good organisational skills together and effective problem-solving skills including the ability to plan, organise and resolve numerous complex tasks which may involve both challenging and conflicting components. The post holder will be required to work at various sites and will need to have a driving licence and access to a vehicle to enable travel between sites. Person Specification Qualifications / training required Essential <ul> <li>Educated to degree level or demonstratable equivalent level of expertise and knowledge obtained from previous relevant experience in this field</li> <li>Computer Literate with working knowledge of MS Office including Excel, Word, PowerPoint, Outlook, and Spreadsheets.</li> <li>Previous experience of maintaining data using a Computer-aided facilities management system(CAFM). To ensure accurate and timely data input and management.</li> </ul> Desirable <ul> <li>Health and safety training qualification e.g., IOSH with proven certification</li> </ul> Previous or relevant experience necessary Essential <ul> <li>Minimum 3 years' experience in Estates and Facilities Management</li> <li>Experience in a similar role</li> <li>Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external</li> </ul> Desirable <ul> <li>Experience in a healthcare setting</li> </ul> Values and behaviours Essential <ul> <li>Patients First</li> <li>Always Improving</li> <li>Working Together</li> </ul>Person Specification Qualifications / training required Essential <ul> <li>Educated to degree level or demonstratable equivalent level of expertise and knowledge obtained from previous relevant experience in this field</li> <li>Computer Literate with working knowledge of MS Office including Excel, Word, PowerPoint, Outlook, and Spreadsheets.</li> <li>Previous experience of maintaining data using a Computer-aided facilities management system(CAFM). To ensure accurate and timely data input and management.</li> </ul> Desirable <ul> <li>Health and safety training qualification e.g., IOSH with proven certification</li> </ul> Previous or relevant experience necessary Essential <ul> <li>Minimum 3 years' experience in Estates and Facilities Management</li> <li>Experience in a similar role</li> <li>Experience of working with a wide range of people in different roles and at different levels of seniority both internal and external</li> </ul> Desirable <ul> <li>Experience in a healthcare setting</li> </ul> Values and behaviours Essential <ul> <li>Patients First</li> <li>Always Improving</li> <li>Working Together</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name University Hospital Southampton NHS Trust Address Southampton General Hospital Tremona Road Southampton SO16 6YD Employer's website

Tenant Liaison Manager

Housing Officer Location: Birmingham Working hours: Full Time, 37.5 hours per week. Salary: £26,250 Per annum Contract type: Full time You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering multiple areas in the Midlands region and ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to travel between properties in Stoke &amp; Crewe so you must hold a valid UK drivers' licence and be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension upto - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. #aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer - Birmingham

The Vacancy Full time, 37 hours a week including weekends and bank holidays. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients across two services. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis and will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them.</li> <li>Encourage their involvement in personal progression in the form of education, training, employment activity or volunteering, where appropriate.</li> <li>Help them improve their practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health &amp; hygiene</li> <li>Offer support to clients to address all issues leading to their homelessness ie, substance use, mental health or debt and access the benefits they are entitled to claim</li> <li>Attend meetings to support your clients, where appropriate and required</li> <li>Work with external partners to maximise the opportunities available to clients so that they can resettle in the community.</li> <li>Be extremely conscientious in areas such as safeguarding and lone working</li> <li>Maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Update client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside of your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>Any other reasonable task as requested by a member of staff</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul>About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Recovery Worker

The Vacancy JOB PURPOSE Hours: Mix of Early/Late shifts - Monday to Friday Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>Full drivers licence and access to a vehicle is desirable for this role but not essential We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

The Vacancy JOB PURPOSE Early outreach hours, some days from 7am - Community support days can be negotiated over four/five days Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li></ul>Any other reasonable duties required in the interest of the organisation ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>A full driver's licence and access to you own vehicle is essential for this role We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

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