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Job Description Neighbourhood Housing Officer SO2: Starting salary £42,912 per annum incl LW. 6-moth Fixed Term Contract or Secondment Opportunity About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul><li>Tenancy and estate management</li><li>Investigating nuisance and anti-social behaviour</li><li>Resident engagement</li><li>Delivering excellent customer care</li></ul>We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas Contact Information: For an informal discussions about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement Recruitment Timelines: Advert close date: 11:59pm on Sunday 8 February 2026. Please cleck here to view: Lambeth Staff Benefits At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers.

Neighbourhood Housing Officer

Job Description Your Role EF Education First is seeking a proactive and service-oriented Accommodation Manager to lead our accommodation operations at the EF London International Language Campus. <ul> <li>Full-time/Permanent contract</li> <li>Salary to be discussed at interview</li> <li>Campus based within walking distance of Waterloo station</li></ul>In this pivotal role, you'll oversee our homestay and private accommodation network, ensuring every student enjoys a true "home away from home." You'll manage and inspire a dedicated team, strengthen relationships with hosts and suppliers, and drive continuous improvements in quality, customer satisfaction, and operational efficiency. This is an exciting opportunity to make a real impact on student experience while developing your leadership, communication, and entrepreneurial skills within an international business environment. Careers at EF | Open the world with us At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education. Responsibilities <ul> <li>Manages recruitment, re-registration &amp; monitoring of suitable homestay &amp; private home accommodation</li> <li>Manages a team of full time and part time homestay coordinators, recruiters and visitors</li> <li>Supervises the team to ensure their targets are met, provides guidance to the team and makes sure that daily, weekly and quarterly deadlines are met</li> <li>Ensures students are allocated to appropriate accommodation within EF Gold Standards and in accordance with EF's safeguarding policy for under 18's</li> <li>Ensures student queries regarding accommodation are handled and logged appropriately with regard for excellent customer service</li> <li>Monitors student evaluation of accommodation and responds to comments and complaints to ensure a satisfactory resolution</li> <li>Liaises with finance department to ensure prompt and accurate payment to accommodation providers</li></ul>Requirements <ul> <li>Team management experience and proven leadership skills</li> <li>Ability to ensure your personal &amp; team's KPIs are met</li> <li>Motivated by working with challenging targets</li> <li>Sales orientated</li> <li>Strong customer service skills</li> <li>Confident with IT and different systems</li> <li>A flexible approach to work and hours of work</li> <li>Highly organised with attention to details</li> <li>Ability to handle difficult situations with ease &amp; remain calm &amp; positive under pressure</li> <li>Enjoys working in busy &amp; varied environment</li> <li>All offers are subject to a clear background check &amp; 2 references</li> <li>Right to work in the UK at commencement of employment</li></ul>Why you'll enjoy working with EF <ul> <li>Work in a vibrant, multicultural environment that celebrates innovation, collaboration, and academic excellence</li> <li>Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition</li> <li>Global career opportunities</li> <li>Regular social events</li> <li>Employee Assistance Program</li> <li>Private health insurance</li> <li>Life insurance</li> <li>Professional development sessions for managers</li></ul>EF Education First - Our History and Values Career Progression at EF EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1

Accommodation Manager

An exciting opportunity for an Estates Coordinator to join our Estates team on a permanent basis. The role will be based out of our London office in 7DSQ. Railpen currently occupy two offices across the UK, this role is to support our London office but travel to our Darlington office will be required on occasion. Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into. To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here The role As the Estates Coordinator you will ensure our office spaces are a suitable environment for all Railpen colleagues, visitors and contractors to a standard that complies with all regulations and aligns to our values. You will have Line Manager responsibilities for our current Front of House team of 3 people and ensure that our customer service / hospitality is to a very high standard. Within this role, you will be responsible for coordinating the planned preventative maintenance schedule for all locations and general facilities maintenance including coordinating with external vendors for specialised maintenance and repair services, liaising with contractors regarding repairs and over seeing work completed and conducting regular inspections to ensure are offices and locations are safe, clean and well maintained. The person The successful candidate will have experience of working within a similar role and will be up to date with H&amp;S regulations and requirements. You will be highly skilled in verbal and written communication and have excellent organisation skills with the ability to manage number of conflicting priorities. We are looking for a person who is people-focused and who is able to engage with internal and external customers in a professional and efficient manner. The ability to multi-task is key along with having a positive attitude, a strong work ethic with a passion for going the extra mile. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They're what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of 'fair challenge', align to the best interests of our members. What we can offer you Rewarding you <ul><li>A competitive salary (depending on experience)</li><li>28 days annual leave plus bank holidays</li><li>Generous annual bonus plan</li><li>We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay</li><li>4x Life Assurance cover</li><li>Colleague referral scheme</li></ul>Heath &amp; Wellbeing <ul><li>Private Medical Insurance</li><li>Employee assistance programme</li><li>Health cash plan</li><li>Eye care vouchers</li><li>Flu vaccination</li></ul>Lifestyle <ul><li>We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave</li><li>Buy and sell holidays</li><li>Give as you earn scheme</li><li>Paid volunteering days</li><li>Flexible half days leave</li><li>Electric vehicle leasing</li><li>Cycle to work scheme</li></ul>Next Steps Please apply for the apply button or visit Careers Page by 6th February 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life

Estates Co-ordinator

Service Charge Officer London Bridge £35,000 - £39,000 Do you want to join Hyde as a Service Charge Officer? As a Service Charge Officer at Hyde, you'll play a key role in delivering clear and accurate service charge statements, from estimates through to final accounts. You'll be a trusted point of contact for customers, guiding them confidently through the service charge process and managing cases end to end. This is a great opportunity to build strong customer relationships while ensuring transparency, accuracy and a positive experience throughout the service charge cycle. Responsibilities <ul><li>Handle service charge enquiries, providing friendly, professional, and customer-focused support.</li><li>Manage the full case process from start to finish, including investigation, communication, and delivering clear responses.</li><li>Prepare easy-to-understand breakdowns and summaries of service charges for customers</li><li>Meet with customers, residents' associations, and other stakeholders-both virtually and in person-to explain and discuss service charges.</li><li>Calculate and produce accurate service charge statements, including both estimates and actual charges.</li><li>Contribute to improving service charge processes and help ensure a smooth, transparent experience for all customers.</li></ul>Skills and Experience Required <ul><li>Proven experience in service charge calculations and management.</li><li>Strong customer focus with excellent communication and investigation skills.</li><li>Knowledge of financial analysis and reconciliation of transactional cost data.</li></ul>About Hyde Hyde is a leading housing provider dedicated to creating safe, affordable homes and vibrant communities across the country. Our vision is to build lasting communities where people can thrive, with everything we do driven by social purpose - supporting our customers, investing in neighbourhoods and making a real difference in people's lives. Join Hyde and grow a career where your skills make a meaningful, lasting social impact. Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package</li><li>Volunteering days</li></ul>Equality, diversity and inclusion are central to who we are at Hyde. We're committed to creating a workplace where everyone feels valued, respected and able to be their authentic selves. As a Disability Confident Employer, we welcome candidates from all backgrounds and will provide reasonable adjustments throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Service Charge Officer

Job Introduction Ending Homelessness Accelerator Programme Want to take a leading role in accelerating efforts to end homelessness in London? In the last 15 months, London Councils has been working with the Greater London Authority (GLA), London Boroughs and partners, to develop a new programme to accelerate efforts to end homelessness in London.The London Ending Homelessness Accelerator programme is now in mobilisation phase and we are looking to recruit to a highly motivated and talented cross-organisation delivery team, that will take forward implementation. Main Responsibilities The postholder will play a pivotal role in supporting the implementation and delivery of the London Ending Homelessness Accelerator Programme working collaboratively with the Greater London Authority (GLA), London Housing Directors' Group, local authorities, and a range of key partners. They will drive the development of effective sub-regional structures, partnerships, and delivery models to strengthen collaboration, improve data use, and embed sustainable approaches to preventing homelessness.They will play a key role in aligning local and regional priorities, enabling joint commissioning, and building the capacity needed for long-term system change. Through strategic leadership, coordination, and relationship management, they will help ensure that London's collective efforts deliver greater impact, efficiency, and value for money in tackling homelessness and rough sleeping across the capital. This is a politically restricted post, under Section 2 of the Local Government and Housing Act 1989. The Ideal Candidate You will have an excellent knowledge and understanding of the strategic housing and homelessness landscape in London.With experience of working at a senior level in or with homelessness, health or social care services, and a firm appreciation of good practice, you will have the ability to build collaboration between organisations and individuals, and to engage stakeholders to deliver the programme. A strong communicator and highly skilled in stakeholder engagement, you will have the ability to design and establish robust multi-agency governance structures.You will be a strong team player, excited by the opportunity to join a cross-organisational team to deliver a transformational programme. Read about the job activities in more detail in the Job Description and Person Specification documents attached. Our Recruitment Approach Recruitment to this post is being co-ordinated by London Councils - for further information and to make an application, please follow this link All applications will be processed using an anonymised sifting method.This means that personal identifying details will be removed to ensure fair and unbiased shortlisting of applications. The panel sees only the anonymised generated CV that Tribepad builds from the Education and Employment History sections of the application form. Uploading a personal CV is optional and only helps auto-populate these sections - it does not replace completing them. Please ensure these sections are fully completed. If they're left blank, key information won't appear in the anonymised pack and fair review becomes harder. Your full details and original CV are not shared with the panel until after the shortlist is agreed and you are invited to interview . We are committed to equal opportunities and encourage applications from all backgrounds. Reasonable adjustments will be made to support candidates during the recruitment process. Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> Job Description - Sub-Regional Implementation Lead </li> <li> Person Specification - Sub-Regional Implementation Lead </li> </ul>

London Ending Homelessness Sub-Regional Implementation Lead

Learning and Development Advisor 26 Hours per week until 4th March 2026 and then Full time Fixed Term Contract until 12th June 2026 £34,105 - pro rata Are you passionate about empowering people to grow, learn, and thrive in their careers? Do you enjoy creating positive learning experiences, working with others, and making sure everything runs seamlessly? We're looking for a proactive and enthusiastic Learning and Development Advisor to join our friendly HR team. This is an exciting opportunity to support colleagues' development, build strong relationships with training providers, maintain our training compliance, and contribute to key internal events such as our Staff Conference. In this role, you'll help create a learning environment where people feel supported, included, and confident in their development. What you will be doing: <ul><li>Ensuring our training programme runs smoothly, efficiently, and meets organisational needs.</li><li>Collaborate with external training providers to source and deliver high quality learning opportunities.</li><li>Tracking and reporting on training compliance.</li><li>Supporting the planning and delivery of internal events that bring teams together.</li></ul>We are looking for someone who: <ul><li>Has strong organisational skills and can manage multiple priorities effectively.</li><li>Communicates clearly and builds positive working relationships at all levels.</li><li>Can work independently, use their initiative, and take ownership of their work.</li><li>Is confident using Microsoft Office, especially Excel.</li><li>Can analyse data and prepare clear, accurate compliance reports.</li><li>Collaborates well with others and contributes to a compassionate, inclusive and respectful team culture.</li></ul>What We Offer: <ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (Pro Rata)</li><li>Competitive Salary: £34,105 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Apply Now! If you are ready to take on this challenging and rewarding role, we would love to hear from you. Join us in our mission to build new homes and provide excellent housing and support services. Salary range <ul><li>£34,105 per year</li></ul>

Learning and Development Advisor

Learning and Development Advisor 26 Hours per week until 4 th March 2026 and then Full time Fixed Term Contract until 12th June 2026 £34,105 - pro rata Are you passionate about empowering people to grow, learn, and thrive in their careers? Do you enjoy creating positive learning experiences, working with others, and making sure everything runs seamlessly? We're looking for a proactive and enthusiastic Learning and Development Advisor to join our friendly HR team. This is an exciting opportunity to support colleagues' development, build strong relationships with training providers, maintain our training compliance, and contribute to key internal events such as our Staff Conference. In this role, you'll help create a learning environment where people feel supported, included, and confident in their development. What you will be doing: <ul><li>Ensuring our training programme runs smoothly, efficiently, and meets organisational needs.</li><li>Collaborate with external training providers to source and deliver high quality learning opportunities.</li><li>Tracking and reporting on training compliance.</li><li>Supporting the planning and delivery of internal events that bring teams together.</li></ul>We are looking for someone who: <ul><li>Has strong organisational skills and can manage multiple priorities effectively.</li><li>Communicates clearly and builds positive working relationships at all levels.</li><li>Can work independently, use their initiative, and take ownership of their work.</li><li>Is confident using Microsoft Office, especially Excel.</li><li>Can analyse data and prepare clear, accurate compliance reports.</li><li>Collaborates well with others and contributes to a compassionate, inclusive and respectful team culture.</li></ul>What We Offer: <ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (Pro Rata)</li><li>Competitive Salary: £34,105 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Apply Now! If you are ready to take on this challenging and rewarding role, we would love to hear from you. Join us in our mission to build new homes and provide excellent housing and support services.

Housing Assistants x 3 posts. Ealing Council has an exciting opportunity to work in one of our four Housing Hubs as a Housing Assistant. We are committed to delivering high-quality, resident-focused housing services that support wellbeing, independence, and strong communities. Join Ealing Council's Housing Team as a Housing Assistant, providing essential support to residents and helping deliver excellent housing services. The Housing Assistant will be required to work in any of the housing hubs across the borough. To Work from the office at least 3 days per week in line with service delivery requirements. The Housing Assistant role: As a Housing Assistant you will be the first point of contact for enquiries, assist with tenancy and housing administration, and contribute to a smooth, customer-focused service. As the Housing Assistant you will: <ul><li>Help to deliver a high-quality administrative support to the housing service, including managing records, processing documentation, and supporting service delivery. </li><li>Work collaboratively with colleagues, other departments, and external partners to ensure smooth and effective housing services. </li><li>Be the first point of contact for housing services, delivering a professional, courteous, and customer-focused experience which includes reception, telephone calls, and email mailboxes. </li><li>Have the ability to prioritise and manage workload independently to meet service targets and statutory deadlines.</li><li>Monitor the mutual exchange portal and process applications in accordance with the 42-day statutory timescale, ensuring all steps are progressed promptly and accurately within procedural requirements.</li><li>Work as part of a team to meet the targets set in the service plan.</li></ul>Our ideal Housing Assistant will have the below skills and experience: <ul><li> Ability to deliver customer-focused services in a professional and courteous manner, across a range of communication channels including face-to-face, telephone, and email. </li><li>Ability to respond to enquiries by providing accurate advice and information and resolving issues at the first point of contact where possible. </li><li>Strong administrative skills, including experience managing records, digital filing systems, and processing documentation accurately.</li><li>Competent in using ICT systems, including Microsoft Word and Excel, for tasks such as producing documents, data entry, mail-merge and basic data analysis. </li><li>Ability to prioritise and manage workload independently to meet service targets and statutory deadlines, such as those for mutual exchanges and subject access requests. </li><li>Good written and verbal communication skills, including the ability to draft clear letters and emails, and to compile simple reports. </li><li>Able to work collaboratively in a team environment, sharing information, supporting colleagues, and contributing to service goals. </li><li>Ability to liaise effectively with internal teams and external partners to support joined-up service delivery.</li><li>Demonstrates initiative and responsibility in managing tasks. </li><li>Ability to manage and update customer records accurately using housing systems or databases.</li></ul>This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016. This role is subject to Ealing Council's enhanced vetting process. You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you. We've tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce. Please note all applications will be determined on merit. Closing date: Thursday 05 February 2026. Documents:<ul><li>HA RP.pdf</li></ul>Salary range <ul><li>£35,520 - £36,585 per year</li></ul>

Housing Assistant

Job Description This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. Salary range: £42,060 - £44,685 p.a. inc. London weighting (plus fantastic benefits!) Contract: Fixed - Term - 2 years Hours of work: 36 hours per week Location: New Horizons and other locations from time to time Make a Real Difference: Help Refugees Rebuild Their Lives Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post Are you passionate about supporting people who've fled crisis and are starting over in a new country? Do you want your work to have a lasting, meaningful impact? If so, we'd love to hear from you. In this vital role, you'll provide specialist, intensive support to homeless clients who are refugees, helping them find stability, safety and hope. You'll coordinate resettlement services across the council and with external partners, ensuring a joined-up approach to housing, advice and support for refugees and asylum seekers. You'll also represent Brent's homelessness services at internal and external forums - including pan-London and Greater London Authority (GLA) networks - helping to shape and influence best practice. The Person We're looking for someone who is: • Compassionate - you care deeply about people and are driven to improve lives. • Knowledgeable - you have a strong understanding of housing legislation and the legal frameworks around asylum, immigration, and refugee support. • Experienced - you've worked with key housing systems and understand the challenges facing vulnerable people experiencing homelessness. • Collaborative - you're a team player who can engage and influence a range of stakeholders. • Organised and Analytical - you can manage complex caseloads, make evidence-based decisions, and use I.T. effectively to support your work. If you're ready to be part of a forward-thinking council and help transform how we support some of our most vulnerable residents, we want to hear from you. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: Thursday 5 February 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Resettlement Housing Support Officer

Job Title: Tenancy Manager Location: The Meadows, Camberley Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm After successful completion of the probation period, we offer 2 days working from home. About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley HQ, United Kingdom Employment type Full-time Driving Licence Required No

Tenancy Manager

The Vacancy Resident Liaison Officer / Administrator - Enfield (Responsive Repairs) Company: WPS Salary: Competitive, based on experience Office Location: Enfield Projects: Across the M25 &amp; Hemel Hempstead WPS is seeking a proactive and organised Resident Liaison Officer (RLO) / Administrator to join our team. Based in our Enfield office, you will act as the primary point of contact for residents, ensuring smooth communication, managing appointments, and handling concerns with empathy throughout responsive repairs. Your role is central to maintaining trust, minimising disruption, and supporting residents during ongoing works. Key Responsibilities <ul> <li>Serve as the main resident contact for updates, concerns, complaints, and general enquiries</li> <li>Manage repair appointments, scheduling, access requirements, and real-time updates</li> <li>Communicate professionally with residents, operatives, supervisors, and managers</li> <li>Handle issues and complaints with empathy, clarity, and solutions-focused thinking</li> <li>Maintain accurate records, update internal systems, and support compliance and admin processes</li> <li>Assist vulnerable residents, ensuring they understand the works and feel supported</li> <li>Provide general administrative support to the team</li> <li>Support projects across the M25 region and Hemel Hempstead</li></ul> Ideal Candidate <ul> <li>Experience as an RLO, administrator, or in a social housing customer-facing role</li> <li>Strong communication and interpersonal skills</li> <li>Proficient in Microsoft Excel and confident using IT systems</li> <li>Highly organised, calm under pressure, and able to manage competing priorities</li> <li>Excellent problem-solver with a customer-centred approach</li> <li>Works well independently and within a team</li> <li>Full UK driving licence (essential for travel between sites)</li> <li>Understanding of social housing and resident needs</li></ul> Why Join Us? <ul> <li>Be part of a supportive, growing team delivering essential services</li> <li>Play a meaningful role in helping tenants feel safe, informed, and valued</li> <li>Competitive salary with opportunities for long-term development</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Homelessness and Housing Needs Team is looking for a Housing Needs Triage Officer to join our team to be the first point of contact for households in the borough who have a housing need and to triage households so that they are then assessed by the most relevant parts of the service. Responsibilities will include: <ul><li>To provide a triage services via telephone, email and using our online case management system to households who have a housing need and to households who are homeless or threatened with homelessness</li><li>To provide a first point of contact for the Housing Online and Allocations services</li><li>To provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention</li><li>To respond to all of the referrals that the Council receives under the Duty to Refer, making initial inquiries and triaging as appropriate</li><li>To make emergency accommodation bookings on behalf of the Homelessness Prevention Officers</li><li>To provide effective operational and administration support within the Homelessness and Housing Needs Team, including telephone calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating applicant records</li></ul>Relevant experience in frontline/ operational Homelessness services is desirable. Closing date: Monday 2nd February, 11:00pm Interview date: TBC For an informal discussion about the role, please contact Kerry Flynn, Allocations Team Leader - <a href="mailto:Kerry.Flynn@wokingham.gov.uk" target="_blank">Kerry.Flynn@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, and other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Housing Needs Triage Officer

Community Manager Department: Site - Office Buildings Employment Type: Contract / Temp Location: Victoria House (Site) Reporting To: Site Director Compensation: GBP 40,000 - GBP 42,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title : Community Manager - 12 Month Fixed Term Contract Team : Site based role at Victoria House Who Does This Role Report Into? Site Director Role Summary / Purpose and ScopeThe Community Manager will be a problem solver, able to act responsively to issues but be meticulous in their planning and process development so that the venue is well run and offers an exceptional amenity to those using it. They will be the first point of call for tenant issues, working with MAPP, the building management company to ensure operations are smooth and tenants are well communicated with. They will also work with tenants and external guests to facilitate event booking and delivery ensuring a high standard of event delivery and clarity of expectations. The postholder will need to be proactive and process driven; able to identify issues before they arise and develop and communicate standard operating procedures to ensure these are mitigated. The Community Manager must have strong written and verbal communication, able build strong relationships with a range of internal and external stakeholders and be committed to outstanding customer service. Skills, Knowledge and Values Skills (People &amp; Technical) <ul><li>Promotes a high level of satisfaction among occupiers and clients by promptly responding to their service requirements. Assures prompt response by other team members and selected contractors through dispatch, voice mail and/or other direct contact. </li><li>Provides support to the Site Director and deputises in their absence </li><li>Ensure compliance after training with MAPP to standards of policies and procedures established for the portfolio. </li><li>Communicate with occupiers and clients in a courteous manner and be willing to assist where able, acknowledging your role as the first line site ambassador and reflecting the clients image through correct quality service. </li><li>Responsibility for ensuring that the highest standards of management, maintenance and service are being maintained with a focus on the management of hard services &amp; contractors. </li><li>Meet and greet visitors to site in a professional, courteous and efficient manner and receive calls and callers in a timely and professional manner </li><li>Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements </li></ul>Values &amp; Behaviour <ul><li>Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable</li><li>Self Management including showing initiative, being proactive and meeting deadlines </li><li>Embracing Change including Technology </li><li>Engaging with the Big Picture </li><li>Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally </li><li>Achieving Results and Prioritise Work including attention to delivery to all stakeholders </li><li>Innovative Solutions and Problem Solving </li><li>Developing Self and Others and willing to Learn </li><li>Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. </li><li>Strong written and verbal communications including report writing </li></ul>Experience and Salary Level of Experience / Certifications: <ul><li>Experience of working in a similar role </li><li>Ideally experience in Microsoft Office and Riskwise </li><li>IOSH Desirable</li></ul>Working Hours: 9am - 6pm Monday - Friday Salary Range (Based on Experience) GBP 40,000 - GBP 42,000 per annum, depending on experience. ** Please note this is a 12 month Fixed Term Contract **

Community Manager

Job Introduction Organisation Royal Borough of Greenwich Salary Details SO2 - £40,182 - £42,060 Location Postcode SE18 6HQ Job Term and Hours per Week 12 months Fixed Term - 35 hours weekly (secondment available to internal staff if approved by Chief Officer); Homelessness Engagement Worker An exciting opportunity has arisen within the Housing Inclusion Service for a committed, enthusiastic individual who wants to make a real difference to the lives of some of our most vulnerable residents who are experiencing complex needs and are rough sleeping in the South East sub region Reporting to the Sub Regional Rough Sleeping Coordinator, the successful applicant will work with a targeted group of clients to prevent and resolve homelessness wherever possible by providing advice, information and ongoing support to those in housing needs.As a Homelessness Engagement worker, you will support these clients to access immigration advice, specialist treatment agencies and health providers, as well relevant Housing services. Your work will be person-centred, ensuring that each individual receives tailored assistance to overcome barriers and achieve long-term housing stability. You will collaborate closely with sub regional services and external partners, including housing providers, health services, and voluntary organisations, to deliver a holistic and targeted programme of support to provide a holistic, targeted and effective programme of support which focuses on enabling people to secure and sustain settled accommodation. For an informal discussion about the role, please contact Louis Colley - Sub Regional Rough Sleeping Coordinator via email on <a href="mailto:louis.colley@royalgreenwich.gov.uk" target="_blank">louis.colley@royalgreenwich.gov.uk</a> Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). Full Employment History: A full employment history is required for this role.Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> Job description </li> <li> Person specification </li> </ul>

Homelessness Engagement Worker

Job Introduction What you'll do As a Supported Housing Assistant, you'll play a vital role in helping residents feel safe, supported, and connected within our schemes. Working alongside Supported Housing Officers, you'll provide day-to-day assistance, carry out wellbeing checks, and help new residents settle in. Your focus will be on creating a caring environment where people can thrive, while ensuring compliance with health and safety and housing standards. How you'll do it <ul><li>Welcome new residents and ensure they settle in comfortably.</li><li>Carry out regular welfare and health and safety checks in line with policy.</li><li>Identify support needs and signpost residents to appropriate services.</li><li>Report repairs and maintain communal areas to create inviting spaces.</li><li>Monitor contractors and contribute to continuous improvement of services.</li><li>Promote safeguarding principles and attend multi-agency meetings as required.</li><li>Support tenancy sustainment by helping residents understand their rights and obligations.</li><li>Assist with void property management and lettings procedures.</li><li>Coordinate on-site activities that enrich residents' lives and foster community.</li></ul>The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: <ul><li>Experience providing customer-focused support in social care or social housing.</li><li>Good understanding of the needs of vulnerable residents.</li><li>Strong interpersonal and communication skills.</li><li>Ability to maintain confidentiality and apply relevant legislation and best practice.</li><li>Effective IT skills, including basic MS Office.</li><li>Numeracy and literacy skills equivalent to NVQ2.</li></ul>Desirable: <ul><li>Social care or similar qualification relevant to the customer group.</li></ul>What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview and assessment. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This role is not eligible for sponsorship. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Assistant

Job Introduction What you'll do As a Supported Housing Officer, you'll be the main housing contact for residents living in supported housing, delivering a person-centred service that reflects a wide range of needs and vulnerabilities. Working closely with residents, partners, and colleagues, you'll provide specialist housing management that helps people feel safe, supported, and able to sustain their tenancies. Your role will balance housing management, wellbeing, and safety, always putting residents at the heart of your approach. How you'll do it <ul><li>Support residents to understand and meet their tenancy responsibilities, offering guidance tailored to individual needs.</li><li>Carry out regular welfare checks, risk assessments, and wellbeing plans to ensure residents are safe and supported.</li><li>Identify unmet needs and advocate for residents through referrals to appropriate services and partners.</li><li>Manage complaints and antisocial behaviour in line with policy and work with partner agencies where required.</li><li>Report and manage repairs in communal areas and residents' homes, liaising with contractors and monitoring quality.</li><li>Oversee health and safety compliance at scheme level, including fire risk assessment actions and gas safety access.</li><li>Lead resident engagement through meetings, consultations, and involvement in service planning and improvement.</li><li>Manage income collection activities, support benefit claims, and promote sustainable rent payment.</li><li>Support voids and lettings, ensuring homes are prepared and let in line with policy and audit requirements.</li></ul>The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: <ul><li>Numeracy and literacy skills equivalent to NVQ Level 2.</li><li>Experience delivering a customer-focused service to people with support needs in a social housing or social care setting.</li><li>Strong interpersonal and communication skills, with a calm and professional approach.</li></ul>Desirable: <ul><li>A social care or similar qualification</li></ul>What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Step 2: Successful candidates will be invited to interview and assessment Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS). NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Officer

Housing &amp; Support Manager - Woking Salary: £37,740 per annum plus on-call payments Hours: Full-time, permanent (37 hours per week) Location: Woking We are seeking an experienced and motivated Housing &amp; Support Manager to lead and manage the housing and support services delivered by our Woking teams. In this role, you will ensure that the support provided is holistic, empowering, and promotes independence, while effectively managing risk and fulfilling our duty of care to clients. Our teams deliver a wide range of services for individuals with diverse support needs, including: <ul><li>A 24-hour Ofsted registered service for young people</li><li>Support for those with a history of homelessness</li><li>Assistance for individuals with substance misuse challenges</li><li>Support for people with enduring mental health issues</li></ul>The successful candidate will also: <ul><li>Join the Senior Surrey on-call rota</li><li>Strengthen and build on our excellent relationships with local authorities</li><li>Foster a culture of supportive and effective teamwork</li></ul>For further details, please refer to the job description. Essential requirements: <ul><li>Proven experience in management and leadership within housing or support services</li><li>A commitment to promoting independence and positive outcomes for clients</li><li>Own car and a full, valid driving licence (including occasional use of manual pool vehicles)</li><li>Qualification in Housing Management or a desire to work towards this</li></ul>Not sure if you tick every box? The best candidates rarely do! If you're excited by this opportunity, share our values, and believe you have most of what we're looking for, we encourage you to apply - you could be exactly who we need. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Manager

<ul><li>JD_Housing_Needs_Triage_Officer</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. The Homelessness and Housing Needs Team is looking for a Housing Needs Triage Officer to join our team to be the first point of contact for households in the borough who have a housing need and to triage households so that they are then assessed by the most relevant parts of the service. Responsibilities will include: <ul><li>To provide a triage services via telephone, email and using our online case management system to households who have a housing need and to households who are homeless or threatened with homelessness</li><li>To provide a first point of contact for the Housing Online and Allocations services</li><li>To provide initial housing advice to households and details of suitable housing options in the private and public sector, including information on homelessness prevention</li><li>To respond to all of the referrals that the Council receives under the Duty to Refer, making initial inquiries and triaging as appropriate</li><li>To make emergency accommodation bookings on behalf of the Homelessness Prevention Officers</li><li>To provide effective operational and administration support within the Homelessness and Housing Needs Team, including telephone calls to applicants to gather information, making third party enquiries, writing letters, taking notes, responding to emails and updating applicant records</li></ul>Relevant experience in frontline/ operational Homelessness services is desirable. Closing date: Monday 2nd February, 11:00pm Interview date: TBC For an informal discussion about the role, please contact Kerry Flynn, Allocations Team Leader - <a href="mailto:Kerry.Flynn@wokingham.gov.uk" target="_blank">Kerry.Flynn@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, and other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. Salary range <ul><li>£28,598 - £31,023 per year</li></ul>

We are looking for a Community Manager to join our Community team in London. This will be an initial 6 month full time contract (FTC) with potential to be extended or become permanent. The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul><li>Creative copywriting which flexes for all things social and then seeing that content through to its live home, through publishing across social channels</li><li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management</li><li>Managing the day-to-day delivery of editorial calendars and creative campaigns</li><li>Working directly with our creative studio to ideate and brief on engaging content to charge our organic social-first activations</li><li>Building strong relationships with clients and identifying business development opportunities</li><li>Offering strategic thinking, creative spark, and commercial understanding to develop plans</li><li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment</li><li>Delivering reports, performance tracking &amp; trend analysis to clients</li><li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across B2B &amp; technology space </li><li>Feeding into campaign planning and responses in a strategic and activation capacity</li></ul>Requirements <ul><li>Previous experience working with brands that require an element of translating research into compelling editorial </li><li>An impressive understanding of social media and the value it can offer our brands</li><li>Excellent written and verbal communication skills, you should speak the language of the internet</li><li>An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you</li><li>Excellent organisational, time management &amp; people management skills</li><li>The ability to work under pressure whilst keeping an eye on the finer details</li><li>Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work (Previous experience with Sprinklr/Hootsuite/Opal a big advantage) </li><li>The ability to think: o Creatively (capable of thinking differently and disruptively) o Strategically (able to analyse situations and see the big picture) o Intelligently (critical think that identifies gaps and fills them)</li></ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul><li>Additional holiday day for each year of service, up to 27 days</li><li>Additional festive shutdown period between Christmas and New Years period</li><li>Subsidised gym membership</li><li>Private Medical Cover</li><li>Company Pension Scheme</li><li>Personal development fund</li><li>Cycle to work scheme</li><li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li><li>Flexible working, hybrid 2 days per week </li><li>Plus other cool perks</li></ul>

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Manager

Permanent Ref: H7153 Are you looking for an exciting new challenge? Could you provide advice and assistance to people facing homelessness? This is an exciting opportunity to work within the Homeless Prevention and Assessment Team within an innovative Strategic Housing Service. We are seeking a passionate individual with a drive for helping people to provide advice and assistance to people at risk of homelessness. The successful candidate will have excellent knowledge of Homelessness Legislation, oral and written communication skills, the ability to achieve defined performance targets and experience of working with a variety of households and client groups, including those who may be vulnerable or at risk. In this role, you would liaise with partners and other agencies to ensure applicants are able to make informed decisions and have access to the appropriate pathways and access routes into housing. You will need the ability to negotiate and identify innovate solutions to help customers reach suitable housing solutions and make determinations on Temporary Accommodation placements where necessary. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s): TBC Salary range <ul><li>£39,889 - £41,848 per year</li></ul>

Homeless Prevention Officer

The Vacancy Resident Liaison Officer - Hammersmith &amp; Fulham (Responsive Repairs) Company: WPS Salary: Competitive, based on experience WPS is seeking a proactive Resident Liaison Officer (RLO) to join our team supporting responsive maintenance services across Hammersmith and Fulham. This fast-paced role focuses on providing excellent communication, customer care, and real-time support to residents experiencing day-to-day repair issues. Key Responsibilities Act as the first point of contact for residents regarding responsive repair queries Manage real-time updates, repair appointments, and access requirements Communicate clearly with residents, operatives, and supervisors to ensure timely completion of works Handle urgent concerns and complaints with empathy, professionalism, and a solutions-focused approach Maintain accurate records, update internal systems, and support compliance processes Assist vulnerable residents by ensuring they are fully supported throughout the repair process Ideal Candidate • Experience working in responsive repairs or a similar customer-facing role within social housing • Strong communication, organisation, and problem-solving skills • Ability to stay calm and efficient in a fast-paced, reactive environment • Works well both independently and within a team • Full UK driving licence (essential for travel between sites) • Understanding of social housing, resident needs, and effective service delivery Why Join Us? • Join a supportive, growing team improving daily services for residents • Make a real impact by helping tenants feel safe, informed, and valued • Competitive salary and opportunities for long-term career development Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

AHS, a distinguished real estate company, is in search of a highly skilled and experienced Head Butler (House Manager) to lead our team in providing exceptional service and management of exclusive properties. In this pivotal role, you will be responsible for the comprehensive oversight of household operations, ensuring that all functions run smoothly while delivering exemplary service to our esteemed clientele. Your expertise will help create a warm, welcoming environment for residents and guests alike. Responsibilities <ul><ol> <li>Household Management:</li> <ul> <li>Supervise and manage household staff, including hiring, training, and scheduling.</li> <li>Oversee the maintenance and upkeep of the property, ensuring it is always in pristine condition.</li> <li>Manage household budgets and expenses, including tracking and reporting.</li> <li>Coordinate with external service providers (e.g., cleaners, maintenance workers).</li> </ul> <li>Personal Assistance:</li> <ul> <li>Provide personalized service to the principals, anticipating their needs and preferences.</li> <li>Assist with wardrobe management, including packing and unpacking for travel.</li> <li>Handle personal errands and tasks as required.</li> </ul> <li>Travel Coordination:</li> <ul> <li>Plan and organize travel itineraries, including flights, accommodations, and transportation.</li> <li>Ensure all travel arrangements are seamless and meet the principals' expectations.</li> <li>Accompany the principals on trips, providing support and ensuring their comfort.</li> </ul> <li>Event Planning:</li> <ul> <li>Organize and manage private events and gatherings, including coordinating with vendors and staff.</li> <li>Ensure events run smoothly and meet the principals' standards.</li> </ul> <li>Security and Confidentiality:</li> <ul> <li>Maintain the highest level of confidentiality and discretion in all matters.</li> <li>Ensure the security of the household and principals, including managing security systems and protocols.</li> </ul> </ol></ul>Requirements <ul> <li>Proven experience as a Head Butler, House Manager, or in a similar high-level household management role</li> <li>In-depth knowledge of service etiquette, household management, and maintenance tasks</li> <li>Strong leadership and team management skills</li> <li>Exceptional organizational and multitasking abilities</li> <li>Excellent communication and interpersonal skills, with a focus on customer service</li> <li>Flexibility to work irregular hours, including weekends and holidays</li> <li>Proficiency with household management software and technology</li> <li>Valid driver's license</li> </ul>

House Manager

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Toldene Court - 106 Tollers Lane, Coulsdon. CR5 1BD The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Toldene

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Freeman Court - 94 Stanford Road, Norbury. London. SW16 4QR The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

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