field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Salary: £53,354 - £62,757 per annum Job Location: Mobile working - London/South East with Croydon as occasional office base Hours: 36 per week Contract Type: Permanent We're looking to recruit a Building Safety Manager to support the delivery of safety and wellbeing of the people who live or work in our Higher-Risk Buildings (HRBs). For this essential role you will oversee a number of HRBs on all aspects of building safety, including, ensuring compliance with relevant legislation including the Building Safety Act, Fire Safety (England) Regulations, and Regulatory Reform (Fire Safety) Order. You will carry out regular site visits and report on issues related to building safety risks, ensuring the delivery of a wholistic and joined up approach to risk management and building safety, oversee contractors and communicate with stakeholders and residents on all building safety issues. As the eyes and ears of the building, we'll look to you to champion residents' concerns, whilst engaging with stakeholders regarding their role in the safety of our buildings. You'll already have a good understanding of building safety and the implications of the new legislation and have appropriate qualifications or be willing to study to obtain a Diploma in Building Safety Management or equivalent. If you have a thorough knowledge of safety legislation, regulation and best practice relating to building safety, and possess the confidence and experience to liaise at the highest level and challenge on building safety related work, then we want to hear from you. The successful candidate will also be required to travel across regions to other sites. If this sounds like an opportunity for you then please review the full role profile before applying - Building Safety Manager Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here To find out more about who we are and what we do, please click here Closing Date: Wednesday 18th September 2024 at midnight. This is a hybrid role with a base location at our offices in Croydon. Candidates may be expected to work from a main office once per month This post is subject to Basic Criminal Record Check Clearance. We're one of LinkedIn's Top Companies for 2024 - Top Companies 2024 You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Building Safety Manager

Job summary We currently have an exciting opportunity available to recruit a permanent Community Alarms Officer x 1 post (35 hours). We are looking for enthusiastic individuals who possesses a good working knowledge of the community alarm service including assessing and installing telecare equipment to individuals within their own homes. Main duties of the job You must hold a full driving licence and able to drive the Councils fleet vehicles, both manual and automatic. You will be required to plan the diary to ensure all assessments are completed as scheduled: To undertake the installation, demonstration and programming of a range of alarm and Telecare equipment. To operate the control centre equipment on a 24 hour basis and to receive and answer incoming calls in accordance with the Telecare Service Association Code of Practice policies and procedures and service standards. To identify the type of emergency, assess the needs of the customer and initiate appropriate action to calls received on a wide range of issues, emergency, medical, social, housing, telecare and care. To provide a courteous and professional service at all times offering information advice and support when dealing with customers, colleagues, councillors, customers and contractors and take necessary action to conclude the enquiry. To receive calls from individuals and establishments being monitored for lone worker, Telecare, Telehealth, fire, burglary, temperature control etc and action as appropriate. Provide an out of hours answering and filtering services for the Authorities repairs and other services, deciding priority and communicate and liaise with trades operatives, contractors and standby supervisors where appropriate. To undertake safety checks on the vehicle used in the course of these duties. To provide emergency first aid, and lifting and handling as required About us At Sandwell, we consider that everyone should have the right to live a life that is free from harm, abuse, and any form of exploitation. We are proactive in recognising and responding when our citizens are at risk of abuse Our current policy framework is positioned in helping us to drive a culture of recognition across Sandwell that safeguarding is everyone's business. The operational adult safeguarding team takes robust steps to safeguard the residents of Sandwell through working in partnership with communities, statutory agencies, and the voluntary and private sectors, to investigate situations where an abuse has occurred or is at risk of occurring and building capacity and resilience while helping to co-ordinate and to develop holistic safeguarding plan for victims based on their desired outcomes. The team applies the principles of wellbeing and putting citizens at the centre of our work by making safeguarding processes personal to each individual and focussing on the outcomes they wish to achieve. Embedding a strength's-based approach in adult safeguarding procedures is fundamental in supporting the individual aspirations and in ensuring our commitment to safeguard our citizens in Sandwell are achieved. Job description Job responsibilities It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010. Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. To participate in the operation of the Councils Appraisal Scheme. Championing and executing an open culture of Equality, Diversity and Inclusion (EDI) throughout the council which reflects the councils policy, values and behaviours. Such other duties as may be appropriate to achieve the objectives of the post to assist the Service Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work. To receive calls from individuals and services being monitored for Lone Worker, Telecare. Telehealth, Fire, Burglary, Door Access requests and action as appropriate. To operate and maintain manual and computerised information systems, other computer terminals and any other form of technology in order to provide the service required. To undertake the installation, demonstration and programming of a range of alarm and Telecare equipment. To develop and maintain a sound working knowledge of the control centre and the range of alarm Telecare and Telehealth and maintain knowledge of basic building trade practices and materials. To participate and maintain knowledge of SMBCs Emergency Planning procedures, receiving telephone calls and co-ordinate the appropriate action for major emergencies and serious incidents. To train, assist and give instructions to new employees and officers internally and externally on the use of other scheme equipment. To contact colleagues and arrange emergency cover for sickness or any other absence. To actively promote the Community Alarms service and assist in the implementation of the marketing strategy. To attend and participate in Team Meetings. To undertake safety checks on the fleet vehicle used in the course of the duties. To provide emergency first aid, lifting and handling as required, for which appropriate training will be given. To collect service charges owing from clients as required, ensuring the completion and provision of a receipt whilst adhering to procedures. These amounts will not exceed £150.00. Job description Job responsibilities It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy and also the Equalities Act 2010. Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. To participate in the operation of the Councils Appraisal Scheme. Championing and executing an open culture of Equality, Diversity and Inclusion (EDI) throughout the council which reflects the councils policy, values and behaviours. Such other duties as may be appropriate to achieve the objectives of the post to assist the Service Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work. To receive calls from individuals and services being monitored for Lone Worker, Telecare. Telehealth, Fire, Burglary, Door Access requests and action as appropriate. To operate and maintain manual and computerised information systems, other computer terminals and any other form of technology in order to provide the service required. To undertake the installation, demonstration and programming of a range of alarm and Telecare equipment. To develop and maintain a sound working knowledge of the control centre and the range of alarm Telecare and Telehealth and maintain knowledge of basic building trade practices and materials. To participate and maintain knowledge of SMBCs Emergency Planning procedures, receiving telephone calls and co-ordinate the appropriate action for major emergencies and serious incidents. To train, assist and give instructions to new employees and officers internally and externally on the use of other scheme equipment. To contact colleagues and arrange emergency cover for sickness or any other absence. To actively promote the Community Alarms service and assist in the implementation of the marketing strategy. To attend and participate in Team Meetings. To undertake safety checks on the fleet vehicle used in the course of the duties. To provide emergency first aid, lifting and handling as required, for which appropriate training will be given. To collect service charges owing from clients as required, ensuring the completion and provision of a receipt whilst adhering to procedures. These amounts will not exceed £150.00. Person Specification Experience Essential <ul> <li>Experience of and proven sustained commitment to working with vulnerable people in a caring capacity within their own home, and/or in a residential setting.</li> <li>Experience of Social alarm or similar equipment within a Control Centre or other environment.</li> <li>Experience of using modern ICT packages, paying attention to detail when inputting sensitive data.</li> <li>Experience of prioritising emergency calls and ensuring primary calls are responded to first.</li> </ul> Desirable <ul> <li>Understanding of Social Alarm Equipment.</li> <li>Understanding of Social alarm provision within Care in the Community.</li> <li>Demonstrate and understanding of other service providers and the support available. </li> <li>Must be able to deal with emotional demands of service users and liaise with appropriate 999 services in an emergency situation and pay attention to detail when sharing sensitive</li> </ul> Qualifications Essential <ul> <li>Literacy Level 2 qualification as a minimum or equivalent.</li> </ul>Person Specification Experience Essential <ul> <li>Experience of and proven sustained commitment to working with vulnerable people in a caring capacity within their own home, and/or in a residential setting.</li> <li>Experience of Social alarm or similar equipment within a Control Centre or other environment.</li> <li>Experience of using modern ICT packages, paying attention to detail when inputting sensitive data.</li> <li>Experience of prioritising emergency calls and ensuring primary calls are responded to first.</li> </ul> Desirable <ul> <li>Understanding of Social Alarm Equipment.</li> <li>Understanding of Social alarm provision within Care in the Community.</li> <li>Demonstrate and understanding of other service providers and the support available. </li> <li>Must be able to deal with emotional demands of service users and liaise with appropriate 999 services in an emergency situation and pay attention to detail when sharing sensitive</li> </ul> Qualifications Essential <ul> <li>Literacy Level 2 qualification as a minimum or equivalent.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sandwell Metropolitan Borough Council Address Sandwell M B C Community Alarms Dolton Way Tipton West Midlands DY4 9AW Employer's website

Community Alarm Officer

Housing Support Assistant St Johns House - London £13.75 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant at St Johns House - London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul> <li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li></ul><ul> <li>Assisting with tenancy and voids management and maintaining occupancy levels</li> <li>Supporting and promoting compliance with safeguarding policies and procedures</li> <li>Building and maintaining relationships with customers and internal and external key stakeholders</li> <li>Managing the procurement and availability of supplies, furniture, and equipment</li> <li>Recording and updating relevant data, maintaining effective filing systems</li> <li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul> <li>Previous experience delivering tenancy services</li> <li>Experience working to deadlines and prioritising workload</li> <li>Basic knowledge of Microsoft Office packages</li> <li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li> <li>NVQ2 or equivalent in relevant area</li> <li>Ability to extract and interrogate data</li> <li>Some experience in the use of housing management systems or similar is desirable</li> <li>Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job reference: 220667 Closing Date: 29 September 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Assistant

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Centennial Place in Knutsford. Set in a thriving market town in Cheshire on the outskirts of the traditional cobbled streets of its town centre is McCarthy Stone's Knutsford Retirement Living development. This development features 46 one and two-bed luxury apartments. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Overview We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 30 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing? The Recovery Housing support worker role sits within the Recovery Directorate and forms a part of the Recovery Operations Team, utilising all the resources it has to offer. This post will support Forward Trust service users who reside in one of our supported housings units who are in abstinence-based recovery and who are committed and engaged in a recovery pathway. The role focuses on a person-centred approach enabling service users to sustain and maintain their recovery and fulfil their best potential. We aim to work in partnership with many agencies giving them the opportunity to offer their services to our service users, ensuring that every client has access to holistic and multidisciplinary service that meets their individual needs. The Recovery Housing role will be multi-skilled to provide support and a range of interventions across all complexity levels and be able to work across Forward Trust services, providing flexibility and resilience against changing demand. Formal Line Management support will be given on a quarterly basis however, the expectation is that there will be regular and open dialogue with your Manager between sessions to clarify any points. You will be responsible for adhering to the targets set by Forward and your line management. Co-operative working relationships with partner agencies and other internal staff are vital to this role. Some degree of flexibility is required to support 'out of office' hours and the continuity of service delivery. Some of the main responsibilities include: <ul><li>To provide a comprehensive, inclusive, and bespoke Recovery Housing service, including advice and guidance to Forward Trust clients. </li><li>Conducting robust housing needs assessments to ensure service user needs are identified and a bespoke supportive plan is created with the service user at the centre, including signposting to other internal and external services. </li><li>You will ensure that a holistic service is delivered safely to our clients in line with individual and team targets outlined by the Manager.</li><li>Provide weekly 1-2-1 sessions with each client and keep accurate care plans.</li><li>Develop links with relevant agencies including residential rehabs, supported housing / housing providers, and other local organisations offering volunteering opportunities</li><li>Conduct weekly/monthly health and safety checks in line with policies and procedures</li><li>Develop skills in the collection and recording of data for audit, research and reporting purposes.</li><li>Keep databases up to date and accurate and managed in accordance with Data Protection Principles and Law.</li><li>Take on other tasks and responsibilities as deemed appropriate by the Line Manager</li><li>Participate and contribute in key meetings such as team meetings and multi-disciplinary reviews, sharing information appropriately.</li></ul>For a full list of responsibilies please refer to the Job Specification below. What we are looking for? <ul><li>Knowledge and experience of the criminal justice sector and Recovery Agenda.</li><li>Experience of floating support </li><li>A thorough knowledge of the needs of clients who are in abstinence based recovery</li><li>Experience of assessing adults in need of support around substance misuse and maintaining abstinence based recovery</li><li>Experience of substance misuse field and/or experience of working in a related field or similar field</li><li>Demonstrable experience of managing caseloads, carrying out/ completing risk/ comprehensive assessments, SMART action plans and maintaining effective case records</li><li>Experience of delivering both 1:1 and group-work interventions using motivational techniques and trauma informed approaches</li><li>Experience of working effectively with adults experiencing multiple disadvantages; unemployment, homelessness, mental ill health, substance use</li><li>The ability to set and stick to professional boundaries</li><li>An understanding of the needs of clients who are in or working towards recovery</li><li>Understanding of and sensitivity to diversity and equality issues</li><li>Working knowledge of using Microsoft office packages, database monitoring systems and Strong skills in IT communication</li></ul>What we offer <ul><li>Training opportunities and career development</li><li>Flexible working</li><li>Simply Health Cashback Scheme</li><li>Cycle to Work Scheme</li><li>Crisis Loan Scheme</li><li>Electric Car Scheme</li><li>3 x Wellbeing Days (pro rata'd for part time employees)</li><li>Access to Blue Light Card</li><li>Season Ticket Loan Scheme</li><li>Cycle to Work Scheme</li><li>25 days (rising to 30 with length of service) annual leave plus bank holidays</li><li>Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter</li><li>Death in Service Payment (2x annual salary)</li><li>Critical illness insurance (subject to qualifying criteria)</li></ul>This advert may close before the deadline if we receive enough applications, we therefore encourage you to apply asap. Person specification Supported Housing Worker JD

Recovery Housing Support Worker

Young People &amp; Young Parents Support Officer Salary: £25,148.00 - £30,443.00 per annum Type: Permanent, Full time (35 hours per week) Location: Bramlings House, Newbury, RG14 2FP About A2Dominion Weare a UK housing association committed to a new vision - providing homes peoplelove to live in. Withover 38,000 homes in management across London and southern England, we providea wide range of homes for social, affordable, and private rent, specialistservices, as well ashomesforsale and shared ownership. Our70,000+ customers come from a diverse range of backgrounds with varying levelsof income. We're here to provide them all with homes that are safe, highquality and sustainable. Andwith social housing roots going back eight decades, we continue to ensure thatevery penny of profit is reinvested into our charitable social purpose -delivering more homes and better services for customers. In the role of a Young Peoples Support Officer, you will be an integral part of a dedicated team committed to providing housing and assistance to individuals between the ages of 16 and 24 who are either young parents or young people. Your primary responsibility will involve serving as a keyworker, empowering our residents to foster independence, autonomy, and the freedom to make choices as they work towards self-sufficiency. This will also encompass the vital task of ensuring the safety and effective management of risks, often in collaboration with partner agencies. Additionally, you will be accountable for conducting health and safety inspections within the facility, as well as promptly reporting and monitoring any maintenance issues. Responsibilities will include: • Assess referrals and engage with prospective clients using a person-centred approach. Key to this role will be liaising with health professionals, other agencies, and colleagues as appropriate. • Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures. • Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes. • Flexibly deliver the support identified in an Independent Living Plan through regular person-centred contact as appropriate, taking follow up action and coordinating wraparound support if required from other agencies (for example Adult Social Care, Criminal Justice, Health services) and internal departments. • Forge and maintain links with partner agencies and other key stakeholders as appropriate to ensure that good communication and co-operation is maintained. • Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required Who are we looking for? We realise you might not have experience in this sector so we are specifically looking for candidates with the right transferal skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow. For example, you may: Have experience of working in a customer-facing role, and a passion for customer service. Have experience working with young individuals (ages 16-24) and a strong understanding of the issues and challenges they face. Demonstrate the ability to take initiative and make sound decisions promptly. Have knowledge of Ofsted Regulations and any experience of working in supported living environment Have the understanding to motivate people who have complex and diverse issues including alcohol or substance misuse, mental health trauma and/or behavioural challenges. Have an awareness of Universal Credit and Housing Benefit, as well as voluntary and statutory support agencies. Have the skills to identify and manage risk. Have an awareness of safeguarding measures and processes. Have excellent communication skills. Have exceptional administration and IT skills - especially Windows, Microsoft Office (Outlook, Word and Excel). Choosing us is easy We support our people and help you feel like you belong. As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: • 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • Investment in your learning and development • Above &amp; Beyond the Call of Duty Awards • Customer Experience Awards • Employee Assistance Program • Eyes tests and Flu vouchers In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. If you've read about this opportunity and are excited about working for us, but you're not sure if you're 100% confident with your experience - we'd still love to hear from you! Just make an application and we'll be in touch from there. We welcome all applications regardless of race, gender, ethnicity or sexual orientation.

Young Peoples Support Officer

We are looking for an administrator with a business focus, a keen eye for detail and an ability to manage a varied workload including rent account spreadsheets, regular correspondence, chasing background checks for accommodation applicants and checking that quality standards are being upheld. You will be joining our accommodation team, working closely with our Accommodation Manager to achieve set targets. You will have relevant experience and an ability to work accurately and at pace where needed, in a role with direct responsibility for young people finding and retaining a home with us. We welcome candidates from all backgrounds and look forward to your application. Hours of Work Five paid hours daily, Monday to Thursday, between 9am and 4pm (set hours to be decided by the successful candidate). Please note that this is an on site position, based in our Wood Street accommodation project, and is not currently available for remote / home working due to the nature of the work. Main Responsibilities <ul><li>To administer supported accommodation rent collection records in accordance with YMCA Doncaster's policy.</li><li>To administer all applications for accommodation including addressing incomplete applications, obtaining references and risk information from external professionals, ensuring that all relevant information is recorded, and to schedule interviews.</li><li>To meet clients and applicants as necessary to discuss issues relating to applications, arrears, payment plans and similar landlord matters.</li><li>To issue warnings relating to payments and other landlord matters in accordance with procedures.</li><li>To maintain awareness of individual clients' benefit claims, due dates and sanctions.</li><li>To share information about allocations and/or throughput with the local authority and specified others as required.</li><li>To ensure that personal information is shared with applicants, clients and third parties only in accordance with the association's data protection arrangements.</li><li>To ensure compliance through record audits, and to deal with designated matters arising from audits including correction and instruction of staff at various levels.</li><li>To accurately collect and produce data relating to a range of performance indicators.</li><li>To provide regular financial and other reports as required.</li><li>To manage bookings for the Accommodation Manager's client assessment meetings as required.</li><li>To contribute to drawing together evidence relating to quality systems.</li><li>To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain absolute confidentiality at all times.</li><li>To represent senior staff and the Association positively in all relationships, both internal and external.</li><li>To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.</li><li>Other reasonable duties as required from time to time by the Line Manager.</li></ul>Person Specification <ul><li>Experience of managing a varied workload effectively and efficiently without close line-management, including experience of working to a daily, weekly and monthly routine with scope for interruptions where necessary.</li><li>A business-like focus, prioritising maximising occupancy and rent collection.</li><li>Strong attention to detail and high levels of accuracy when inputting data and creating reports.</li><li>Able to be assertive and tenacious, and to use that ability on a daily basis.</li><li>Comfortable working with financial records, transactions and calculations.</li><li>Able to use Microsoft Word and Excel to a high standard.</li><li>Able to work within organisational procedures.</li><li>Effective verbal and written communication skills, including the ability to communicate well with colleagues, as well as customers or clients with complex needs and / or challenging behaviours.</li><li>Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.</li><li>Able to work to the Vision and Values of YMCA Doncaster.</li><li>Able to represent the Association positively, professionally and with credibility.</li></ul>

Housing Administrator

Job Description Salary range: £58,248 - £61,617 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic Centre with travel to children's homes, schools and other locations We are looking for 2 curious, courageous and kind Independent Reviewing Officers. You will be skilled in understanding children's lived experience, conducting creative looked after children reviews and challenging and supporting good practice. This role is critical in demonstrating the best of practice to support social workers developing into the role. You will act with integrity and always in the child's best interest. Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post You will develop relationships with children who are looked after and chair (in a creative ways) reviews for looked after children. You will write letters to a child following the review as a record of what was discussed. You will complete mid-way reviews to ensure everything is on track. You will work as part of a team to understand the quality of practice children receive and develop improvement initiatives. You will follow the Independent Reviewing Officer Handbook and escalate concerns in a transparent and fair manner - always in children's best interest. The Person You are a experienced social worker with looked after children and have team manager level experience. You hold and active registration with Social Work England. You enjoy building relationships with children and finding creative ways for them to express their views as part of the review processes. You are organised, flexible and have good record keeping skills. You are able to write letters to children to capture the complex content of a review in an age-appropriate manager. You are curious, courageous and kind in how you work with children, their families, their carers, professional networks and your colleagues. Closing date: 22 September 2024 (23:59) Assessment &amp; Interview Date: 2 October 2024 Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Independent Reviewing Officer

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the Neighbourhood services team in this exciting role. In this role, you will be responsible for managing properties in various areas across Sheffield (Covering South Yorkshire, Derbyshire and Bassetlaw) . This is a field-based position, allowing you to work both out in the community and from your home office. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>Show customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>Provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>Be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>Work as part of a team to deliver excellent customer service and meet all performance objectives.</li> </ul>We are looking for someone who has... <ul> <li>Full UK driver's license and access to a car as the role is field based</li> <li>Experience or knowledge of housing/lettings or ideally social housing</li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations</li> <li>Strong customer service skills</li> <li>Excellent communication and interpersonal skills</li> <li>An ability to manage confidential and personal information appropriately and sensitively</li> <li>Personal resilience to deal with a fast-paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £29,582 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Neighbourhood Officer

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the Neighbourhood services team in this exciting brand new role. This is a fantastic opportunity where you will be managing properties in various locations across the North of England. This role is field based; you will balance your time between working in the field and from home. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>You will work as part of a regional team to deliver excellent customer service and meet all performance objectives.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations</li> <li>Experienced in faced to face customer service</li> <li>Solution focused and experienced in working with customers and stakeholders</li> <li>An ability to manage confidential and personal information appropriately and sensitively</li> <li>Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £29,582 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the Neighbourhood services team in this exciting role. This is a fantastic opportunity where you will be managing properties in various areas within the North of England. This role is field based; you will balance your time between working in the field and from home. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden.</li> <li>You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing </li> <li>Experience of working with a diverse range of customers and dealing with a variety of situations. </li> <li>Experienced in faced to face customer service </li> <li>Solution focused and experience in working with customers and stakeholders.</li> <li>An ability to manage confidential and personal information appropriately and sensitively.</li> <li>Personal resilience to deal with a fast paced, demanding role juggling a number of tasks at once</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £29,582 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

This is a 12-month maternity contract. Join our housekeeping team as a manager for a career with more shine! There's nothing quite like making people smile when they're on their holidays and as an Accommodation Manager at Parkdean Resorts, you'll be key to inspiring smiles from the minute your guests step through our park gates. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme </li> <li>Up to 50% off holidays with us </li> <li>25% off holidays for friends and family </li> <li>30% off park activities, food and drink </li> <li>The opportunity to gain professional qualifications </li> <li>Clear career pathways for those looking to progress </li> </ul>We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy. What you will be doing... As our Chief Dirt Eliminator, you will inspire and develop your team to deliver the highest of standards. This means: <ul> <li>Leading a team to deliver high accommodation standards through cleaning and maintenance </li> <li>Monitoring accommodation quality to ensure that the customer experience exceeds expectations, and all operating standards are achieved </li> <li>Controlling stock such as linen, cleaning products and equipment to ensure budgets are adhered to </li> <li>Maintaining a recruitment plan to ensure that all key roles are filled and proactively supporting in the training and development of all team members </li> <li>Ensure that all new team members receive a high-quality induction. </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're the people people, Parkdean people - we're family, ensuring holiday happy is never far away. PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at <a href="mailto:Stephanie.Wood@parkdean-resorts.com" target="_blank">Stephanie.Wood@parkdean-resorts.com</a>.

Accommodation Manager

Accommodation Assistant - Clayton Hotel Belfast City We have a fantastic new vacancy for Accommodation Assistant in the excellent Clayton Hotel Belfast City Objective of the Role Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer. Applications for this role will close Friday 4th October 2024

Accommodation Assistant

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call (phone number removed) to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

Housing Support Officer

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role Within the Housing Planning and Economic Regeneration Division of the Council resides the Property Compliance Team. The Asset Management team analyse and validate data, create programmes and commission the Programme Delivery Team to undertake agreed programmes. Working very closely with these teams, the Property Compliance Team (consisting of Building Safety, Landlord's Compliance and Mechanical &amp; Engineering teams) deliver the robust management of statutory compliance related activities (inspections, testing and certification). This is an exciting opportunity to be part of our Compliance Team which is seeking a Building Safety Manager, to: 1. To take responsibility for co-ordination and management of all building safety matters across the Council's social housing stock to meet legislative requirements. 2. To oversee the safe management of the Council's in-scope social housing buildings. 3. To oversee the implementation of controls in respect of building safety on a day-to-day basis and effectively manage safety across the Council's social housing stock. 4. To ensure that controls are implemented in respect of all building work carried out in the social housing stock to which the role relates. 5. To engage with Programme Delivery colleagues who are responsible for managing projects and Development Team colleagues commissioning new build and pre-built additions to the Council's social housing stock. 6. To ensure the Building Safety Cases are managed and kept up to date. 7. To assist with resident engagement within high-rise and/or higher-risk building stock, particularly in ensuring that safety concerns are recorded, monitored and dealt with appropriately - and being available as a resource to attend meetings / provide clarifications. 8. To engage with internal Housing teams to ensure that roles are performed effectively in line with the Council's legislative requirements (relevant to this remit). 9. To perform any other reasonable tasks that ensure the effective management of the Council's social housing stock for which the role is responsible, to the fulfilment of our customer service objectives. Regarding development and progression, skills and knowledge will continue to grow in this post through training, on-the-job learning, and other development initiatives that are role specific but also those supported by the Council's wider arrangements. About The Team You'll Be Working In This Team ensures all regulatory and legislative responsibilities for, and not limited to, gas safety, electrical safety, the management asbestos containing material, fire safety, water hygiene and legionella prevention, other associated mechanical and electrical services are adequately checked for quality standards. This Team is seeking a Building Safety manager to focus upon building safety compliance. About You If the points below resonate with you, we'd love you to put in an application: 1. Experience and knowledge of building safety with supporting qualifications. 2. Experience of working within a multidisciplinary team and with partnering contractors. 3. Working knowledge of IT based systems (particularly Word, Excel and Outlook and compliance management databases). 4. Ability to review internal processes and explore and deliver innovative solutions to improve current ways of working. 5. Customer focused approach with a helpful and cooperative attitude. 6. Ability to make site visits and travel in/around the borough when required. Essential for the Role Enhanced DBS check is required for the role. Read more about the work you'll be doing in the Role profile. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles! When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact: Email: <a href="mailto:Paul.Perkins@hounslow.gov.uk" target="_blank">Paul.Perkins@hounslow.gov.uk</a> Telephone: 02085834118 Interviews for this job will be held during week commencing 30th September 2024.

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

PIA Co-Ordinator

Job Description Company Overview: Knotel is a pioneering flexible workspace provider, redefining how businesses approach workspaces and real estate. With a commitment to service and tailored solutions, we are at the forefront of the future of work. Our Work Clubs combine dynamic environments, hospitality, cutting-edge technology, and a collaborative ethos to create unique spaces that provide for all sessions in your working day. In 2023 we grew the Old Sessions House Workclub into the workspace of choice for London businesses looking for a space that makes them stand out. Offering a Workclub during the week which supports businesses and their employees, and a high-end event space in the evenings and weekends, we maximize the yield of the 22,000 sqft Old Sessions House in Clerkenwell. Responsibilities Position Overview: We are seeking an experienced and dynamic House Manager to lead our Front of House team at Knotel Old Sessions House. The successful candidate will be responsible for overseeing the day-to-day operations of the House, ensuring exceptional member experience, and creating a welcoming atmosphere for all members and guests. This role requires strong leadership skills, excellent organizational abilities, and a passion for delivering the highest level of service. <ul><li>Lead, train, and manage the front of house team to ensure a high standard of member experience and professionalism.</li><li>Oversee the reception area, ensuring it is consistently clean, organized, and well-maintained.</li><li>Develop and implement procedures and policies to improve the efficiency and effectiveness of the front of house operations.</li><li>Handle escalated member and visitor inquiries and complaints, providing solutions in a timely and effective manner.</li><li>Coordinate with other departments to ensure smooth communication and collaboration, especially concerning member needs and House operations.</li><li>Manage staff shifts, ensuring adequate coverage during all operating hours.</li><li>Monitor and manage inventory of office supplies, ensuring necessary items are stocked and ordered as needed.</li><li>Prepare and maintain reports on front of house activities, member feedback, and operational efficiency.</li><li>Conduct regular team meetings and training sessions to keep the front of house team informed and motivated.</li><li>Support with the execution of events, ensuring all logistical details are handled.</li><li>Maintain up-to-date knowledge of Knotel's services, offerings, and events to effectively assist members and guests.</li><li>Perform other duties as assigned to support the overall success of the House.</li></ul>Qualifications: <ul><li>Proven experience in a front of house management or supervisory role, preferably in a high-end office or hospitality environment.</li><li>Excellent leadership and team management skills, with the ability to motivate and develop staff.</li><li>Strong organizational and multitasking abilities, with a keen eye for detail.</li><li>Exceptional customer service and communication skills, both written and verbal.</li><li>Proficiency in Microsoft Office Suite and comfortable with technology.</li><li>Professional appearance and demeanor, with a positive and proactive attitude.</li><li>Ability to handle high-pressure situations and resolve conflicts effectively.</li><li>Flexibility to adapt to changing priorities and work environments.</li></ul>Benefits: <ul><li>Competitive salary </li><li>Comprehensive benefits package that supports your finacial, physical and mental wellbeing.</li><li>Opportunities for professional growth and development.</li><li>A dynamic and collaborative work environment.</li><li>Access to networking events and industry-related activities.</li><li>The chance to be part of a vibrant and innovative company.</li></ul>

Job Title:Head of Tenancy Management Location: Crowthorne House, Wokingham Brand: Leaders Romans Group Salary: up to £38,000 OTE Hours: Monday to Friday 8:30am to 5:30pm About Leaders Romans Group: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities: The individual would manage a team of tenancy managers. Work with the Tenancy managers to ensure that team are working to the optimum and hitting KPIs and objectives. Facilitating communication between departments to enhance the customer journey and improve non managed retention. To ensure that compliance is met daily. The individual would have at least 2 years in a Property related role, have management experience and be ARLA qualified. Key Responsibilities: <ul> <li>To arrange and conduct daily 'huddle' meetings and discuss daily priorities and overview of previous days achievements. </li> <li>You'll be expected to ensure your team provide excellent levels of both telephone and written communication. To ensure this you will monitor the call reports daily and have relevant conversations with individuals. </li> <li>Ensure the team are actioning the end of tenancy process, for our non managed clients, assist with compliance where applicable and be a consistent contact point for our clients.</li> <li>Ensure that the team are conducting regular 'well being' calls to the landlords at 3 monthly intervals and that these are worth while and correct topics and questions are covered </li> <li>Working with the team to ensure that all works are completed inline with the process timeframe and to assist when required. </li> <li>Working with the team to ensure that all mandatory compliance / legislation is in place on all properties where applicable, if this has not occurred to ensure that company process has been followed. Spot audits to be conducted weekly</li> <li>To have 'regular' calls with director / operations manager to discusses lost units and churn. To attend with the team manager the lettings meetings and give overview of the team and the results for the period.</li> <li>To conduct monthly 1-1s with the team and ensure that forms are completed and follow up notes actioned. </li> <li>To discuss and monitor monthly objectives of the team and feed back to team manager on a monthly basis </li> <li>Work with the training coordinator to set up new starters training plan, ensuring that weekly catch up meetings are scheduled for the first 3 months </li> <li>To effectively deal with any non official complaints swiftly and arrange with the training coordinator any coaching or development with the individual. Follow up notes and action plan must be completed and copy provided to the team manager </li> <li>To work with the branch network to understand the reason for any lost units and work to improve retention across the rent collection portfolio. </li> </ul>What are we looking for: <ul> <li>You'll need excellent communication and team management skills </li> <li>You'll need to be able to manage workload and have the ability to prioritise </li> <li>Ability to work as part of a large team </li> <li>3 years practical experience in property management and leadership / management or a similar role. </li> <li>Have received a Pass grade in ARLA/Propertymark Level 3 qualification in Lettings and Property Management</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development </li> <li>Access to a diverse portfolio of properties</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Competitive base salary and Commission structure</li> <li>Salary sacrifice pension scheme</li> <li>Generous Holiday allowance, increasing by 1 day per year based on service</li> </ul>Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Crowthorne House Wokingham Employment type Full-time Driving Licence Required Yes

Head of Tenancy Management

The Community Liaison Officer will provide support to hard to engage residents to build community trust with public sector and local communities. Some of our hard to engage populations are migrant communities, veterans and those that are socially isolated. We are wanting to recruit someone who has extensive experience in working with various hard to reach groups to identify needs, create connections and through that build local cohesive communities. Facilitating forums where groups can come together and collaborate will be essential to ensuring our communities build back together from the impact of the pandemic. Liaising with private sector employees, local schools and the voluntary, community and faith sector to join up approaches in supporting hard to reach young families and people that live alone to connect to the place they live will be essential. Providing support around communications and developing ways that we can reach out to communities to empower people to volunteer, develop local initiatives and work together will be essential to support our communities to become more connected and cohesive. The overwhelming community spirit experienced through social action throughout the pandemic, and the international subsequent events, has connected the most vulnerable in society. By the combined efforts of local people, public, private and voluntary sector services to get the right support in the right places, we are going to build on the positive changes we have made in how we live, learn, work and travel in Cheshire East. The Council are wanting to increase capacity in our communities to support our most hard to reach communities recover collaboratively from the pandemic. Extensive experience in working with migrant populations is essential for this role as is building trust and understanding local needs. Having knowledge of cultural diversity, understanding equality, and having expertise in other languages would be highly desirable for this role. For an informal conversation please email Paul Giotoiu, Senior Community Development Officer on <a href="mailto:Paul.Giotoiu@cheshireeast.gov.uk" target="_blank">Paul.Giotoiu@cheshireeast.gov.uk</a> Interviews for the shortlisted candidates will be held on the 24th of September 2024.

Community Liaison Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. We currently have an exciting opportunity for a Recovery Coordinator to work in the community as part of a multi-disciplinary team. With this role you'll be working as part of our substance use and mental health pathway. The team supports people with co-exsisting substance use and mental health issues, with the successful candidate working alongside Nottinghamshire Helath Care Trust Crisis Team, to complete substance use assessments, deliver treatment and brief interventions where required, refer clients to local substance use treatment services. Detailed knowledge and experiance of work in the substance use field is essential. Experience of working with people with severe multipul disadvantage or mental health would be advantageous. This role is highly autonomous post and the successful candidate would need to be able to manage their time and work load, have excerllent communication skills and a strong track record in terms of developing and maintaining partnership working. This post will work out of Highbury Hospital and deliver community interventions. Where: Highbury Hospital, Nottingham Hours: Full Time, 37.5 hours per week Full Time Salary: £27,449.53 - £31,529.41 dependent on experience, Based on on full time Salary Pro Rata if part time. Contract Type: Fixed Term for until the 31st March 2024 Responsibilities About The Role: <ul><li>Identify, and engage with, people who have substance misuse problems with complex physical and / or mental health needs, including co-morbidity. Providing advice, support and recovery focused structured clinical and/or psychosocial interventions to support recovery and primary health care needs</li><li>Carry out comprehensive assessments and develop recovery plans that clearly identify how they will enable progression in addressing substance use and re/integrating into the community</li><li>Support the development of service based recovery communities</li><li>Further develop CGL's links with local recovery groups / mutual aid groups</li><li>Help individuals to develop recovery resources and access peer and mutual support groups to develop their own recovery capital</li><li>Work towards understanding the barriers and gaps for different community groups and compile findings as part of a continuous needs' assessment for this changing client population</li></ul>About you: <ul><li>Experience of working with substance misuse/Mental Health issues and a clear understanding of the need for and ability to deliver quality services</li><li>A clear understanding of issues relating to underrepresented groups in drug services and BAME communities and their engagement with Services</li><li>Knowledge of the issues facing substance misuser's including appropriate medical interventions, social care, and health issues</li><li>Knowledge and experience of multi-agency working and establishing partnerships with other professions to achieve good outcomes for the service user group, e.g. mental health services, criminal justice agencies, community groups, etc</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities.</li><li>Refer a friend scheme and receive generous vouchers if candidate is successful</li></ul>Please read attached Job Description &amp; Role Specifics for a more detailed outline of responsibilities If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) INDHP Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 25/9/2024 Closing Date 18/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Dean Annable | <a href="mailto:dean.annable@cgl.org.uk" target="_blank">dean.annable@cgl.org.uk</a> | 07976180097 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at stunning development, Beckside Gardens in Guisborough. Beckside Gardens was built by McCarthy &amp; Stone purpose built for retirement living. The development consists of 40 one and two-bedroom retirement apartments for the over 60s. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their NEW estate at Miller Place, Bedford, Bedfordshire Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £25,724.44 FTE - ACTUAL £ 17381.42 plus benefits Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

£12 per hour Liverpool You're caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You'd also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship's Derwent Square as a Casual Recovery Worker. Derwent Square is a mental health project, that offers supported housing to 5 Residents. We are currently working to a recovery model and our aim is to provide stability and environment to learn skills that will promote independence in the customer. We provide a range of support services for people with mental health to access their local community, including living skills, support with medication management and peer support through individually tailored support plans. Our ultimate goal is to empower our customers with the skills for them to flourish in an independent setting. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure - you will have every chance to shine. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. This is a an opportunity to work as a relief member of staff covering holidays and sickness. To review the Job Description please click here. We are committed to increasing our diversity and welcome applications from those with Lived Experience. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. To apply, please send a CV and covering letter explaining why you feel you are right for the role. On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we've all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Casual Recovery Worker - Supported Housing (Liverpool)

Job Title: Assistant house manager Job Location: Fernleigh OX28 4DX Salary - £13,531-£15,675 per annum depending on skills and epeirence Contract type - Permanent Working hours - Part time 20 hours per week Closing Date - 30September 2024 Interview Date -TBC About the role <ul> <li>To provide an excellent service to all GreenSquareAccord customers.</li> <li>To ensure the delivery of high quality holistic housing services across GreenSquareAccord extra care accommodation.</li> <li>To work with housing, maintenance and other GreenSquareAccord staff, as well as external care providers to help residents achieve an independent and positive life and to enhance the environment and communities within schemes.</li> <li>To assist in the overall management of the services within GreenSquareAccord extra care housing.</li> </ul> Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Essential <ul> <li>Good it skills and desirable to have worked with housing management IT systems</li> </ul> <ul> <li> Ability to communicate and work with internal and external customers, stakeholders and colleagues at all levels. </li> <li> Worked in housing or supported housing </li> <li> Experience of working in stressful environments and diffusing, mediating and calming situations and emotional, difficult or distressed people </li> <li> Good working knowledge and experience of using of Microsoft Office software such as Outlook, Word, Excel, PowerPoint </li> <li>High level of IT - housing management information Systems</li> <li> Ability to communicate and work with internal and external customers, stakeholders and colleagues at all levels. </li> <li> Worked in housing or supported housing </li> <li> Experience of working in stressful environments and diffusing, mediating and calming situations and emotional, difficult or distressed people </li> </ul>Desirable <ul> <li>Health and safety management systems</li> <li>Housing qualification and or experience in housing or supported housing</li> </ul> Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord. About us GreenSquareAccord is one of the biggest social housing and care providers in England. We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul> <li>We believe our customer is everything</li> <li>We are one team</li> <li>We are supportive and caring</li> <li>We are business-minded for social purpose</li> <li>We are curious and ambitious.</li> </ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Assistant House manager

Choosing to work at Stef &amp; Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vital services for the homeless, backed by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion and opportunity for all. Our journey so far Since first opening our doors in 2006, Stef &amp; Philips has evolved from a traditional estate agency into a leading provider of UK wide social housing and services funded through private investment. We work closely with local authorities, housing associations, charitable organisations, and investors to provide high quality accommodation and support schemes to those who really need it. Today we have c.4000 units under management housing more than 9,500 tenants and service over 200 investors and 60+ local authorities. We work with private and corporate investors who want their funds to have a positive social impact and handle every step of the journey from sourcing the right properties, to remodelling and refurbishing them to our high standards and then fully managing and maintaining them throughout their lease term. We pride ourselves that the local authorities, charities and housing associations who place singles, couples and families into our accommodation can rely on consistent quality, care and support. Our accommodation includes HMO's, flats and houses and our care reaches beyond bricks and mortar, to include specialised accommodation and services for mothers and babies, tenants with disabilities, and young adults living on their own for the first time. Where you come in The Role As the Housing Officer, you'll be the face of Stef &amp; Philips to our tenants. From their initial check-in, through regular inspections, dealing with any issues, to their check-out once they move on, you'll provide consistent support. You'll work with colleagues to deal with maintenance issues, and with local authorities and supporting agencies such as social services and benefit providers to support the tenants. It's a rewarding role in an organisation where your efforts will be recognised and valued. Is this job for you? You'll have: <ul><li>A passion to make a difference for our tenants</li><li>Customer service skills and experience</li><li>Administration skills with good attention to detail</li><li>The ability to remain calm in stressful situations</li><li>The ability to work well with others</li><li>Previous work experience using a computer and Microsoft office applications (training will be provided on our own CRM system)</li><li>Full UK driving license</li></ul>Ideal but no essential: <ul><li>Previous experience in a similar housing related role</li></ul>Benefits What's in it for you? <ul><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure<ul><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ul></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension scheme increase - after 2 years</li><li>Mental health &amp; wellbeing training through the charity Mind</li><li>Professional Emergency First Aid at work training</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation</li><li>Company payday lunch</li><li>Daily Fresh fruit</li></ul>Diversity &amp; Inclusion S&amp;P is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know. We'd be delighted if you tick off all our boxes but we also believe it's just as important we tick all of yours. If you think you have most of what we're looking for but not every single thing, go ahead and hit Apply We'd still love to hear from you!

284 Jobs