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Asset Manager Location: Birmingham, B37 7YE Hours of work: 40 Contract Type: Permanent Reporting to the Head of Asset &amp; Data Management, the Asset Manager will play a key role within a highly supportive and collaborative client account team. This is an excellent opportunity to broaden your expertise in asset management while contributing to the oversight and optimisation of a large and diverse estate. You'll be working alongside a great team, with real scope to learn, grow, and make a meaningful impact across a high-profile environment. Job Description In this role, you will be responsible for driving and evolving the asset management framework, helping to shape the client's strategic approach to the performance, planning, and lifecycle optimisation of their M&amp;E and Fabric assets. Your input will span operational, tactical, and strategic levels, requiring a clear understanding of how asset data and insights influence service delivery outcomes. Success in the role will depend on a strong foundation in asset management principles and practical experience in a TFM environment. A solid understanding of technical services delivery will support your ability to collaborate effectively with stakeholders, influence decision-making, and deliver meaningful improvements to asset performance across the estate. Key Responsibilities <ul> <li>Engage with the client and support understanding of responsibilities through tailored training materials</li> <li>Focus on assurance, assessing performance of the asset management system and identifying root causes of any issues</li> <li>Monitor asset performance to ensure it aligns with expectations, investigating any deviations</li> <li>Own and maintain action tracking via Monday.com, supporting workstream leads</li> <li>Convert CAD drawings to PDF and manage data entry across multiple systems</li> <li>Prepare site packs for surveyors and compliance managers, and support with regulatory translations (e.g. SFG20)</li> <li>Maintain effective relationships with internal teams and external subcontractors while supporting general administrative tasks</li> </ul>Professional and Personal Competencies/Qualifications <ul> <li>Proven experience as an Asset Manager, ideally within the FM industry</li> <li>Strong project management and problem-solving skills</li> <li>Highly analytical and data-driven with strong attention to detail</li> <li>Customer-focused and self-motivated with a proactive approach</li> <li>Advanced Excel skills, including pivot tables and VLOOKUPs</li> <li>Proficient in Microsoft PowerPoint and Word</li> <li>Holds a Technical Engineering degree (or equivalent) and a current IAM Certificate in Asset Management</li> </ul>UK The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing <a href="mailto:resourcing.team@uk.issworld.com" target="_blank">resourcing.team@uk.issworld.com</a> Please click on the following link for more information on this role: Job Description If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace To find out more about what we do click here - <a href="https://www.uk.issworld.com/" target="_blank">https://www.uk.issworld.com/</a>

Strategic Asset Manager

Job Description Housing &amp; Homelessness Review Officer £44,331 - £47,532 About the Role: We are seeking a highly motivated and experienced S202 Review Officer to join our dynamic Homelessness Prevention &amp; Advice Service (HPAS). You will be responsible for carrying out statutory reviews under Section 202 of the Housing Act 1996, ensuring that all decisions are legally robust, fair, and comply with the relevant legislation, guidance, and case law. You will work closely with housing needs officers, legal representatives, and external agencies, providing written decisions that reflect detailed analysis and sound judgement. Your expertise will help shape outcomes that directly affect the lives of those facing housing challenges in our borough. Your workload will vary between PVI and PVII Reviews, experience in both areas preferable. Key Responsibilities: Conduct thorough and independent reviews of homelessness decisions under S202 of the Housing Act 1996 Ensure that all decisions are legally compliant, clearly reasoned, and communicated effectively Liaise with internal teams and external partners to gather relevant evidence and ensure procedural fairness Keep up to date with housing legislation, case law, and statutory guidance Contribute to continuous service improvement and policy development within the housing service About You: We're looking for someone who has: In-depth knowledge of the Housing Act 1996 (as amended), Homelessness Reduction Act 2017, and associated case law Proven experience of carrying out complex statutory reviews Excellent analytical, decision-making, and written communication skills Strong organisational skills and the ability to manage competing priorities A commitment to delivering high-quality, customer-focused services in a diverse borough Why Work with Us? We've been working hard to make Newham a great place to work. We will offer you: <ul> <li>A competitive package of up to £47,532</li> <li>Flexible working arrangements and the opportunity to work from home</li> <li>Permanent and stable senior leadership with a consistent vision.</li> <li>Tailored, on the job training developed through personal 1-2-1's and analysis of cases, in order to create a culture of continual learning</li> <li>Wellbeing service, leisure and discount benefits (Council scheme).</li> <li>Travel season ticket loan, cycle scheme, Local Authority pension.</li></ul>TO APPLY To apply please submit your CV and a supporting statement through our recruitment portal. The supporting statement should demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 3 sides of A4. ***Applications containing only a CV or those with less than 24 months experience in a Local Authority Housing Needs Service are likely to be rejected*** To view the Job Description and Person Specification please click the link below: Please view JD here Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in your supporting statement. Please attach your supporting statement, explaining in no more than x3 A4 sides why and how you meet the criteria for this role. Closing date for applications is 8th July 2025. Please contact <a href="mailto:Olcay.Aniker-Lumley@newham.gov.uk" target="_blank">Olcay.Aniker-Lumley@newham.gov.uk</a> for further information regarding the role Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Housing & Homelessness Review Officer

Are you passionate about supporting people as they build confidence and achieve their goals? As a Housing Support Worker, working in our Core and Cluster team, you will support vulnerable young people aged 16-25, including care leavers and unaccompanied asylum seekers to move towards independent living. You'll be self-motivated, solution-focused, and a creative thinker. What you'll do: <ul><li>Offer 1:1 and group-based support and practical advice on housing, tenancy management, budgeting, and life skills.</li><li>Collaborate with agencies, families, and social networks to build a support system around each young person.</li><li>Promote client involvement and co-production of services through workshops and feedback channels.</li><li>Work a shift pattern between 7.30am and 10.30pm on a rota basis, including weekends and bank holidays</li></ul>What you'll bring: <ul><li>A genuine passion for working with young people </li><li>Experience of providing support in housing, social care or youth work settings</li><li>A working knowledge of safeguarding and child protection procedures</li><li>A full UK driving licence and access to a vehicle for work purposes.</li></ul>We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need! Why Join Us? We understand that when people feel supported and valued, they can achieve great things and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul><li>Flexible working options to help you balance work and life in a way that suits you.</li><li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li><li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li><li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li><li>Employer contributory pension scheme to help secure your future.</li><li>Great maternity, paternity, and adoption benefits to support you and your family.</li><li>Exclusive care workers discounts to make life a little easier.</li><li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li><li>A variety of health and wellbeing initiatives to keep you feeling your best.</li><li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li><li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! Want to know more? For an informal chat about the role please contact Sarah Robinson via <a href="mailto:sarah.robinson@inspirenorth.co.uk" target="_blank">sarah.robinson@inspirenorth.co.uk</a> or 07739 267408. Apply Now Closing date: 06 July 2025 - we'll be reviewing applications as they come in and may close the vacancy early if we find the right candidate so don't delay! Good luck - we look forward to hearing from you! Interviews will take place on 20 July 2025. Apply here: <a href="https://inspirenorth.current-vacancies.com/Jobs/Advert/3879315?cid=1819" target="_blank">https://inspirenorth.current-vacancies.com/Jobs/Advert/3879315?cid=1819</a> The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (3x Part Time Roles Available) (E7769) - Inspire North

Job title: Housing Assistance Salary: B3 *GBP*25,584- *GBP*27,269 Hours: 37 per week Contract: full time Location: Leeds As a Housing Assistance you thrive on joining a Leeds housing Options service. To provide quality housing management services to meet the needs of customers and communities, making a positive contribution to the social and physical environment of the area. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you <ul> <li>Ability to communicate effectively with customers and partners</li> <li>Knowledge of current social Housing, and issues affecting the sector.</li> <li>Experience of developing effective working relationships with resident</li> <li>Rent collection</li> </ul>About the role This is an exciting opportunity to join a fast-paced service and helping support families in emergency situations. You will be working alongside a fast-paced team supporting the placements made into emergency Accommodation. You will be supporting the placements and prevention team and move on team within Leeds Housing Options. You will be supporting in setting up the tenancies and rent collection of these placements throughout different sites in the city. Supporting families in benefit claims and setting update direct debits where rents are chargeable. We provide excellent customer service skills and would like someone to join the team who can offer and support our clients. Capturing any supportive needs and make sure they understand the fire safety aspects whilst living on site. You will be responsible for setting up rent accounts for clients in any temporary accommodation provisions and supporting with rent collections and direct debits. You will be completing an occupancy agreement with them when placed into a temporary setting and making sure clients are understanding these, whilst offering support such as interpreters. You would be working with partners internal and external. Supporting families with benefit claims to support rental collection. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li>a competitive salary and annual leave entitlement plus statutory holidays</li> <li>membership of the West Yorkshire Pension Fund with generous employer contributions</li> <li>flexible and hybrid working arrangements subject to service requirements</li> </ul> <ul> <li>a clear career pathway and continuing professional development opportunities</li> <li>a range of staff benefits to help you boost your wellbeing and make your money go further</li> </ul>How to apply Complete the online application form. Read our guidance for further advice on completing your application. If you have any queries or would like an informal chat about the role contact Caroline Poskitt or Phil Pelter] Call 0113 3789621 ] or email <a href="mailto:caroline.1.poskitt@leeds.gov.uk" target="_blank">caroline.1.poskitt@leeds.gov.uk</a> or <a href="mailto:phil.pelter@leeds.gov.uk" target="_blank">phil.pelter@leeds.gov.uk</a> A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates . Read our recruitment of ex-offenders policy . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job Purpose: To provide quality housing management services to meet the needs of customers and communities, making a positive contribution to the social and physical environment of the area. Principal Responsibilities: <ul> <li>In liaison with the manager/senior officer, to be responsible for ensuring delivery of a high quality and efficient services.</li> </ul> <ul> <li>To assist in providing a range support services for internal and external customers.</li> </ul> <ul> <li>To work as part of a team of housing advisors to provide customer focused services.</li> <li>To liaise with colleagues in order to prioritise work to meet conflicting deadlines.</li> <li>To maintain accurate records and track progress of work.</li> <li>To assist with the induction of new staff including the demonstration of duties.</li> <li>Ordering and monitoring stock supplies.</li> <li>Preparing routine correspondence and standard letters and forms.</li> <li>Managing meeting rooms and dealing with hospitality and signing-in of visitors.</li> <li>Assist with the arrangements for conferences, forums and other events.</li> <li>Act as the first point of contact for visitors and customers both in person and on the telephone.</li> <li>Provide an excellent customer service to customers, colleagues and visitors.</li> <li>To use IT applications and databases effectively to deliver tasks. Operate relevant equipment/ICT packages e.g. word, excel, databases, spreadsheets, Internet.</li> <li>To input and retrieve data using computerised systems.</li> <li>To collate and prepare information from a variety of sources.</li> <li>Operate relevant equipment/ICT packages e.g. word, excel, databases, spreadsheets, Internet.</li> <li>Undertake general financial and administration duties.</li> <li>Attend and participate in relevant meetings as required and to take notes at meetings.</li> <li>Be aware of and comply with policies and procedures relating to safeguarding, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.</li> <li>Understand and abide by the Council equal opportunities policy in the duties of the post and as an employee of the Council.</li> <li>Participate in training and other learning activities and performance development as required.</li> <li>To gather information from service users to assess the service required.</li> <li>Make appropriate referrals for housing support as and when required.</li> <li>Contact with tenants using various forms of communication, including visits to tenants in their own homes.</li> </ul>PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Method Of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate. Skills required <ul> <li>Ability to deal with the general public in a responsive manner.</li> <li>Ability to deal with high volumes of enquiries both at the public counter and over the telephone.</li> <li>Ability to demonstrate patience and understanding with service users.</li> <li>Ability to deal with relevant procedures and maintain standard documentation.</li> <li>Ability to advise service users on relevant procedures.</li> <li>Ability to work within a team.</li> <li>Ability to communicate effectively and sensitively both face to face in writing and by telephone.</li> <li>Ability to demonstrate customer care.</li> <li>To adhere to LCC Financial Rules and Regulations and Standing Orders.</li> <li>To handle cash accurately.</li> <li>Ability to use computerised systems.</li> <li>Ability to record and maintain information received from all sources accurately.</li> <li>To provide a welcoming environment to service users.</li> <li>To assist other members of staff with duties when required.</li> <li>A good level of numeracy and literacy skills.</li> </ul>Knowledge required <ul> <li>An awareness of customer care.</li> </ul>Experience <ul> <li>Of working in a customer facing environment.</li> <li>Of working as part of a team.</li> </ul>Behavioural &amp; Other Related Characteristics require <ul> <li>Demonstrate a commitment to Council Values.</li> <li>Positive and flexible approach to change.</li> <li>Commitment to maintaining a healthy and safe environment.</li> <li>Willing to support and promote equality and diversity.</li> <li>Commitment to providing excellent service to customers.</li> <li>Commitment to personal learning and development.</li> </ul>PERSONAL SPECIFICATION DESIRABLE REQUIREMENTS: It is desirable that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the Desirable requirements however these may be used to distinguish between acceptable candidates. Skills required <ul> <li>Of working in an office environment.</li> </ul>Knowledge required <ul> <li>Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities.</li> <li>Knowledge of current housing issues.</li> <li>Awareness of customer engagement.</li> <li>An understanding of equality issues.</li> </ul>

Housing Assistant

Do you enjoy helping people gain their independence and thrive? As a Housing Support Worker, you will be working with vulnerable young people aged 16 -25 who may be homeless or at risk of homelessness. You'll be self-motivated, solution focused and a forward thinker, with safeguarding awareness to help make a real difference to people's lives. What you'll do: <ul><li>Create individual support plans and assess risk. </li><li>Provide regular guidance on tenancy and practical tasks as part of their journey towards independence. </li><li>Prepare properties by making sure they're a safe and clean environment ready for move in. </li></ul>What you'll bring: <ul><li>A genuine passion for supporting young people with housing and other needs.</li><li>Experience of providing advice and support in a 1-1 setting.</li><li>A working knowledge of safeguarding and child protection procedures.</li><li>A full UK driving licence and access to a vehicle for work purposes.</li></ul>We know that sometimes people can be put off applying for a job if they think they can't tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need. Why Join Us? We understand that when people feel supported and valued, they can achieve great things and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul><li>Flexible working options to help you balance work and life in a way that suits you.</li><li>Hybrid working - enjoy the best of both worlds!</li><li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li><li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li><li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li><li>Employer contributory pension scheme to help secure your future.</li><li>Great maternity, paternity and adoption benefits to support you and your family.</li><li>Exclusive care workers discounts to make life a little easier.</li><li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li><li>A variety of health and wellbeing initiatives to keep you feeling your best.</li><li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li><li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. Hours available: <ul><li>1 x 20 hours per week (part time)</li><li>1 x 24 hours per week (part time)</li><li>1 x 37.5 hours per week (full time)</li></ul>*Please clearly state in your application which of the above hours you are applying for. If you are open to more than one, feel free to indicate that too. For an informal chat about the role please contact Paul Thomas, Service Manager via <a href="mailto:paul.thomas@inspirenorth.co.uk" target="_blank">paul.thomas@inspirenorth.co.uk</a> , 07525 910802 Apply Now! The closing date for applications is 06 July 2025 but we may close it early if we receive a high number of strong candidates, so don't delay! Good Luck! For the full-time position interviews will take place on 22 July 2025. For the part-time position interviews will take place on 28 July 2025. Apply here: <a href="https://inspirenorth.current-vacancies.com/Jobs/Advert/3879260?cid=1819" target="_blank">https://inspirenorth.current-vacancies.com/Jobs/Advert/3879260?cid=1819</a> The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker (Full & Part Time Roles Available) (E7770) - Inspire North

Job title:Housing Officer Salary: C3 *GBP*31,067 - *GBP*32,654 pro rata Hours: Full Time (37 Hours) and Part time (16 &amp; 21 hours) available Contract: Permanent Location: Hybrid working various locations As a Housing Officer you will thrive on providing quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. You will be customer focused and motivated to give the best possible service in the communities we serve. You will strive to deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services, supporting Housing Leeds ambition to be the best local authority housing provider in the UK. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you As a Housing Officer, you will bring to the role: <ul> <li>Take ownership and responsibility for the social and physical environment of a defined geographical service area.</li> <li>Ensure that the estate environment is maintained to a high standard.</li> <li>Be responsible for the achievement of performance targets within a defined geographical area.</li> <li>Be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits.</li> <li>Deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities.</li> <li>Enforce tenancy conditions where appropriate.</li> </ul>About the role The role delivers of housing services for a geographical area or citywide strategic housing function, ensuring that tenancy management services including rent collection, lettings, tenancy and estate management and resident engagement are delivered to an exceptional standard. As our next housing officer you also be responsible for managing relationships with other council services, e.g. environmental teams, Leeds Anti-Social Behaviour Team and key external partners, e.g. health, police, third sector to ensure that the wider needs of residents and communities are met. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li>a competitive salary and annual leave entitlement plus statutory holidays</li> <li>membership of the West Yorkshire Pension Fund with generous employer contributions</li> <li>flexible and hybrid working arrangements subject to service requirements</li> <li>a clear career pathway and continuing professional development opportunities</li> <li>a range of staff benefits to help you boost your wellbeing and make your money go further</li> </ul>How to apply Apply for this job online by completing the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is recognised in Stonewall Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader. All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, candidates must consider their own eligibility for sponsorship for a particular role through the Skilled Worker route before applying.To be eligible for sponsorship you'll usually need to be paid the 'standard' salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. For more information visit Skilled Worker visa on the government website. Please ensure you are eligible before applying. Job Description Job Purpose: To provide quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. Customer focused and motivated to give the best possible service in the communities we serve. To deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services. Principal Responsibilities: <ul> <li>To take ownership and responsibility for the social and physical environment of a defined geographical service area.</li> <li>To ensure that the estate environment is maintained to a high standard.</li> <li>To be responsible for the achievement of performance targets within a defined geographical area.</li> <li>To be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits.</li> <li>To deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities.</li> <li>To enforce tenancy conditions where appropriate. Supervise and manage staff as required</li> <li>Provide appropriate advice and support to customers.</li> <li>To ensure the Councils safeguarding procedures are followed where appropriate.</li> <li>To actively develop and promote tenant engagement and involvement through a variety of different approaches.</li> <li>To work with partner services, elected members and local communities to deliver and develop services and improvements in a defined area.</li> <li>To work within Council policies and procedures including data protection and financial regulations.</li> <li>To ensure the Council health and safety policies and legal requirements are adhered to.</li> <li>To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice.</li> <li>To support the achievement of equality and diversity in both employment and service delivery including the promotion of equality of opportunity</li> <li>Promote and deliver the priorities, values and objectives of Leeds City Council at all times</li> <li>Flexible and adaptable to change to assist other services as required commensurate to grade </li> <li>Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills</li> <li>Improve own practice through observation, evaluation, discussion with colleagues and development programmes.</li> <li>To work collaboratively with colleagues, knowing when to seek help and advice.</li> <li>Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.</li> <li>Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person</li> <li>Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.</li> <li>The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.</li> <li>The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.</li> </ul>PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate. Qualifications and Knowledge <ul> <li>Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities.</li> <li>Knowledge of current housing issues, legislation, policies and local strategies and initiatives.</li> <li>Awareness of customer engagement opportunities, enabling customers to help design and evaluate services.</li> <li>A good understanding of equality issues in the day to day delivery of services.</li> <li>Knowledge of the Council Allocations and Lettings procedures.</li> <li>Knowledge of effective income management practices.</li> <li>Knowledge of effective anti-social behaviour remedies and best practice.</li> <li>Awareness of how social and environmental conditions affect quality of life.</li> </ul>Specific Skills and Competencies <ul> <li>To be able to communicate effectively with customers, colleagues, elected members and all other partners</li> <li>Able to supervise and manage colleagues</li> <li>Able to use a wide range of communication tools appropriate to the customers preferred method.</li> <li>Able to show empathy, act tactfully and sympathetically with customers over a range of issues</li> <li>Able to manage competing demands and priorities to meet deadlines.</li> <li>Able to make objective decisions in the interests of achieving local priorities.</li> <li>Able to input, maintain and retrieve information accurately from a variety of sources.</li> <li>Able to objectively investigate and clearly report (in writing or verbally) on a range of issues.</li> <li>To work within budgets.</li> <li>Able to adapt behaviours to achieve positive outcomes</li> </ul>Experience <ul> <li>Experience of working with other agencies to achieve positive outcomes for customers.</li> <li>Experience of supervising colleagues</li> <li>Experience of taking and responding to a broad range of customer enquiries.</li> <li>Experience of playing a key role within a community.</li> <li>Experience of the working with the public.</li> <li>Experience of working to deadlines and adapting to competing priorities</li> <li>Experience of working in a busy customer focused team.</li> <li>Experience of working with a range of computer software packages including Microsoft Office</li> </ul>Behavioural <ul> <li>Committed to continuous improvement.</li> <li>Ability to understand and observe Leeds City Council Equal Opportunities Policy.</li> <li>To carry out all duties having regard to an employee responsibility under Health &amp; Safety Policies.</li> <li>Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development.</li> <li>Understand and embrace our values, behaviours and codes of conduct.</li> <li>Commitment to personal learning and development </li> </ul>

Housing Officer

Housing Officer (Neighbourhood Management) X2 £37,741 to £41,182 per year inclusive + essential car user up to 19.7% employer pension contribution Job Ref P1287 - Permanent Full-time,37 hours per week Job Ref P1291 - 12 Months Fixed term, providing cover for an internal secondment, 37 hours per week Flexible working options, Hybrid Working with Partial home working available About the role Our Housing Service are responsible for managing and maintaining 5000 properties including sheltered housing, temporary accommodation as well as general needs tenancies. This post is based within our Neighbourhood Management Team within Tenancy Services section. About you In these posts you will be responsible for several functions related to estate and tenancy management for secure and introductory tenants. Main duties within the role includes management of nuisance cases, tenancy breaches and successions and assignments with a strong emphasis on tenant and leasehold consultation and participation within the responsibilities of these posts. You will work with a wide range of stakeholders as well as voluntary sector agencies who provide support and advice to tenants and with Councillors on issues related to their ward. You must be educated to degree level or have 3 years previous experience of working in social housing in a front line service managing casework. Working knowledge of relevant legislation and legal procedures relating to tenancy management is essential for this role. A BTEC or equivalent in a Housing related subject is desirable as is demonstrable experience and commitment to tenant involvement and empowerment. You must be an excellent communicator, be IT literate and ideally be able to use a housing software system. You will be required to attend occasional evening meetings and evening working as needed from time to time. There is a requirement for you to also be available as part of the councils emergency planning arrangements subject to service requirements. Post is subject to a Basic Disclosure Check. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: <ul><li>28.5 days basic annual leave (increasing with service) + bank holidays.</li><li>Local Government Pension Scheme - current employer contribution up to 19.7 percent employer contributions</li><li>Flexible working options</li><li>Staff Parking Permit</li><li>Reimbursement of professional fees</li><li>Comprehensive development and training</li><li>Discounted membership at selected local sports and fitness centres</li><li>Access to discounts and benefits via online platform</li></ul>This post is subject to a Basic Disclosure Check. Please select the apply button on the vacancy and follow the steps below: <ul><li>Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification. </li><li>Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.</li></ul>A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. For further information and to learn more about the council visit our website. Closing date for applications: Monday 30 June 2025 Interviews are scheduled for w/c: 7th July 2025 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-222 327

Housing Officer (Neighbourhood Management) X2

Relief Mental Health &amp; Wellbeing Practitioner - Intensive Housing Support Service Location: Aberdeen Pay: £12.50 plus £1.51 holiday pay = £14.01 p/h Relief - hours as required If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Intensive Housing Support service you can start your day knowing what you do really does make a difference! If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Intensive Housing Support service you can start your day knowing what you do really does make a difference! In collaboration with the Integrated Drugs Team, our Intensive Housing Support Service provides recovery-focused support for individuals experiencing co-occurring substance use and mental health challenges. Using a strengths-based approach to addressing barriers to recovery, we work to promote self-management, resilience building and connecting positively to community resources to promote ongoing wellbeing. The Intensive Housing Support Service supports individuals and families in Aberdeen City affected by substance use. We aim to support individuals to reduce their substance use, reduce harm associated with substance use and to support individuals to make informed decisions about their medication prescription as per MAT standards implementation. Our team will provide advice on how such support is accessed and how this may benefit. Our Service also looks to offer trauma-informed support to individuals, with personalised support plans, addressing outstanding legal matters, debt management and budgeting. We utilise our I.ROC tool and HOPE toolkit to promote healthy social networks and relationship building skills as well as exploring triggers and healthy decision-making strategies. By doing so, our hopes are that people are better engaged with recovery focused support, experience high quality treatment and support which reduces risk and promotes safety, and people achieve personal goals across a range of wellbeing indicators. As a mental health charity, we really value the wellbeing of our staff. That's why we want you to know that you'll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped. We can offer you a tonne of employee benefits, and we can promise you'll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice. For more information, including full job description and application/interview guidance, please download our recruitment pack. We cannot consider CV's - all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> and we can arrange for a paper copy to be sent out to you. Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK. Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add "Penumbra Careers" - <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>. Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don't hesitate to contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>.

Relief Mental Health & Wellbeing Practitioner - Intensive Housing Support Service

About The Role Role: Housing Strategy and Enabling Officer Contract Length: 3 months with potential extension Location: Hybrid/Rugby IR35: Inside Pay Rate to Intermediary: Flexible Security Clearance: Basic DBS Spinwell is recruiting for a Housing Strategy and Enabling Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HOUSING STRATEGY AND ENABLING OFFICER : In this role, you'll be pivotal in developing and implementing housing strategies, enabling new affordable housing, and understanding diverse housing needs. You'll also manage key relationships and negotiations with partners to maximise housing resources and support the strategic housing objectives. SKILLS/EXPERIENCE OF THE HOUSING STRATEGY AND ENABLING OFFICER <ul> <li>Experience in strategy development and housing policy.</li> <li>Strong knowledge of UK housing, planning, and regeneration policies.</li> <li>Proven ability to manage partnerships and negotiate effectively.</li> <li>Excellent communication, IT, and organisational skills.</li></ul>If you are a Housing Strategy and Enabling Officer, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Housing Strategy and Enabling Officer - Council

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Temporary/Fixed term: 12 Months Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received. Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness Join us as a Homeless Early Intervention Officer and make a huge difference in your community. Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community. As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis. We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Ashley Byers, Housing Property and Support Service Manager, at <a href="mailto:Ashley.byers@wiltshire.gov.uk" target="_blank">Ashley.byers@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Homeless Early Intervention Officer

The vacancy Hours: 35 hours per week Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications is 13 July 2025. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager

Job Description About the role We have a full-time opportunity for a Customer Liaison Officer covering Stevenage, Welwyn Garden City and the surrounding areas. This is a field-based role, and you will be required to travel in and around the region. You will be part of a dedicated team of Customer Liaison Officers, all working hard to provide an amazing customer-focused service. As a Customer Liaison Officer, you will provide housing management service in a defined area. You will be the face of Guinness, and your key responsibility will be to provide an accessible face-to-face service to both our homeowners and rental customers. You will work in a mobile way, out in the area meeting customers all the time. You will work closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our customers. What we're looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced housing professional, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: <ul><li>Excellent customer service delivery, demonstrating good communication and relationship-building skills.</li><li>Highly self-motivated with the ability to plan and work effectively without high levels of supervision.</li><li>Ability to work 'on the go' using mobile technology.</li><li>Strong resource and time management, and the ability to prioritise, delivering value for money.</li><li>Experience working in a climate of legislative and organisational change.</li><li>Proven problem-solving and decision-making skills.</li><li>Resilient and able to deal with challenging situations and deliver sustainable outcomes.</li><li>Comfortable analysing data. Ability to work with IT systems on the go.</li><li>Able to demonstrate Guinness behavioural competencies.</li></ul>This position will require a basic DBS check which will be paid for by The Guinness Partnership. Interview process: Interviews will take place on MS Teams from Monday 7th July 2025. To be considered for an interview, you must provide us with your personal statement outlining your skills, knowledge and experience with evidence how these meet the essential criteria in the role profile. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82644 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

C&amp;SH Scheme Manager - Culverton Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Culverton Court is a property consisting of 24 purpose-built one-bedroom flats. The scheme was purpose-built to provide support for individuals living with a mental illness. It is located in the small town of Princes Risborough in Buckinghamshire, which provides access to many community opportunities for the people we support in order to develop individual personal goals. With the support of the staff that are located onsite 24/7, a plan is created considering a trauma-informed and psychologically informed environment (PIE). These are exciting times to join Hightown, with the imminent rollout of a new support plan and assessment tool (Nourish). As the Scheme Manager, you will be expected to lead with a positive approach to introduce change. Ideally, you will have experience of working in mental ill health and have a good understanding of best current practice and approaches. You will be flexible to ensure that a person-centred approach is offered that meets the needs of the individual rather than a one-size-fits-all approach. The Scheme has been rated as Excellent by PAMMs inspectors over a long period, and it will take a special leader to work alongside the experienced staff team to continue and expand on this performance. Experience of a multi-agency approach and joint working with other professionals to achieve the best outcomes is important. This includes the ability to challenge decisions that you do not agree with and suggest alternative solutions in a professional way. Knowledge of supporting individuals with autism, personality disorders, schizophrenia, and a wide range of clinical diagnoses without judgment would be beneficial, but full training will be provided. You will be responsible for managing the scheme rota and budgets and recruitment and induction of new staff.This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have a full UK driving licence and access to a vehicle. We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting our residents and service users first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Friendly and supportive team environment</li><li>Employee assistance helpline</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager

About the role Are you passionate about making a real difference to people's lives? We're looking for a committed Specialist Housing Officer to manage dedicated accommodation for former rough sleepers, supporting individuals with complex needs to sustain safe and secure housing. In this rewarding role, you'll be responsible for tenancy and property management across our specialist Rough Sleeping Initiative (RSI) units. You'll work closely with colleagues across Housing Options, Housing Register and Lettings, Housing Strategy, Adult and Children's Social Care, and a range of support providers to help vulnerable clients rebuild their lives and move forward towards long-term housing solutions. If you're practical, empathetic, and ready to make a difference every day, we'd love to hear from you. What you'll be doing: Managing tenancy and licence agreements for rough sleeper accommodation Ensuring properties are safe, compliant, and maintained to a high standard Supporting tenancy sustainment and promoting independent living skills Liaising closely with support services, social care teams, and partner agencies to wrap support around residents Managing tenancy breaches, safeguarding concerns, and property-related risks appropriately Facilitating timely move-ins and move-ons, working with Housing Options and the Rough Sleeper Project Group Contributing to service improvement by helping shape policies, procedures, and system processes What we're looking for: <ul> <li>a passion for supporting vulnerable individuals and preventing homelessness</li> <li>good tenancy management, property management, and customer service skills</li> <li>the ability to build positive working relationships across a wide range of partners</li> <li>a flexible, practical, and resilient approach to working in a dynamic environment</li> <li>access to a vehicle and a full UK driving licence (essential for this role)</li></ul>Experience in housing management, homelessness services, or working with rough sleepers would be helpful, but if you have the right attitude, empathy, and a commitment to learning, we will support you to build the skills needed. Further Information For an informal chat about the role, please contact Sean Brown, Team Leader Housing Management by email at [email protected]. This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. See our policy on safeguarding children and young people. This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. See our policy on safeguarding children and young people. About Us At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future. We: <ul> <li>provide essential services that support over 380,000 residents </li> <li>work in partnership to make a real difference </li> <li>value every role and the impact it has on our communities </li> <li>support our employees to grow, develop, and thrive </li></ul>You will: <ul> <li>be part of a team that works together for a better Dorset </li> <li>have access to a range of benefits and support </li> <li>have access to range of training opportunities which will help with your personal development and career progression </li></ul>We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application. This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. If you're passionate about making a difference, we'd love you to join us. Find out more about how to apply.

Housing Officer - Rough Sleeping Initiative

Home Ownership Coordinator London Bridge Up to £27,500 Permanent Hyde is looking to recruit a Home Ownership Coordinator. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. As a Home Ownership Coordinator at Hyde you will be working within the Home Ownership Team to provide operational support, manage incoming correspondence, oversee income processes, and coordinate team procedures to support Hyde's Homeowners. Responsibilities • Manage incoming correspondence and assign it in line with procedures and timescales • Support accurate data entry and monitoring of Homeowner records • Generate key performance data for team reporting • Oversee payment management, banking, and income reconciliation • Contribute to financial processes to maximise income and minimise spend • Support procedure reviews and provide guidance to team colleagues Skills and Experience Required • Proven administration experience, ideally in an office setting • Previous housing sector experience desirable but not essential • Strong organisational and administrative skills with attention to detail • Proficiency in Microsoft Office and database systems • Excellent communication skills, written and verbal • Strong problem-solving ability and adaptability Benefits • A fantastic pension • Life assurance • Great holidays • An award-winning flexible benefits package • Volunteering days At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Home Ownership Coordinator

The Vacancy Community Safety Co-Ordinator (12m FTC) Location: High Wycombe / Hybrid (2 days in office, 3 days from home) Salary: £30,438 + Excellent Benefits Full Time ¦ 12m FTC, 37 hours per week. Are you passionate about making communities safer and improving the lives of residents? Do you thrive in a customer-focused environment and enjoy working collaboratively to resolve issues? If so, we'd love to hear from you. We're looking for a Community Safety Co-Ordinator to join our dedicated Community Safety Team. Based in High Wycombe with flexible hybrid working, this is a fantastic opportunity to make a real difference to our residents lives. About the Role As a Community Safety Co-Ordinator, you'll play a key role in supporting our Anti-Social Behaviour (ASB) service. You'll be the first point of contact for residents reporting ASB, assessing risk levels, agreeing action plans, and ensuring timely and effective communication throughout the process. You'll manage a caseload of low-risk ASB cases, attend joint visits with Community Safety Officers, and help ensure our service meets and exceeds customer expectations. You'll also be responsible for managing the ASB inbox, handling calls, and maintaining accurate records. What You'll Be Doing <ul> <li>Providing excellent customer service to residents reporting ASB via phone, email, app, or online.</li> <li>Managing the ASB inbox and telephone enquiries.</li> <li>Conducting risk assessments and allocating cases appropriately.</li> <li>Supporting the team with administrative tasks and correspondence.</li> <li>Attending joint visits with ASB Officers.</li> <li>Contributing to service improvement by identifying trends and providing feedback.</li></ul>What We're Looking For <ul> <li>Excellent written and verbal communication skills.</li> <li>Strong interpersonal skills, especially in challenging situations.</li> <li>Ability to manage competing priorities and work independently.</li> <li>A proactive and collaborative approach to problem-solving.</li> <li>Strong IT skills (Word, Excel, Outlook, PowerPoint; Power BI desirable).</li> <li>Previous experience in ASB or a customer-facing role in a regulated environment (desirable).</li> <li>Lived experience of social housing (desirable).</li></ul>Before you apply: We've put together a short video to give you a clearer insight into the role, the team structure, and what to expect. Click here to watch it: <a href="https://vimeo.com/1095629009/3184722394?ts=150933&amp;share=copy" target="_blank">https://vimeo.com/1095629009/3184722394?ts=150933&amp;share=copy</a> Where could this role take you? Whilst this role is fixed term for 12 months, in a business our size; circa 630 employees and turnover £150m+ (which is growing) and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other suitable opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn't materialise, you will still gain valuable experience which will add to your employability in this and similar fields Why Join Us? We offer a supportive and inclusive working environment, excellent benefits, and opportunities for professional development. You'll be part of a team that values your input and is committed to delivering outstanding service to our communities. For the full job description and person specification, please see the attachment at the bottom of this page. If you have any queries, please email <a href="mailto:recruitment@paradigmhousing.co.uk" target="_blank">recruitment@paradigmhousing.co.uk</a> and we'll be happy to help. As part of your application, please submit a CV and covering statement outlining how you meet the essential and desirable criteria in the job description and person specification. Thank you for your interest in Paradigm Housing Group. Shortlisting will be based on the criteria outlined in the person specification. We reserve the right to close this vacancy early if a suitable candidate is identified. About us We are Paradigm Housing Group. We manage more than 17,000 homes across the South East. We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford. As a charity, the money we make goes into building new homes and providing an excellent service for residents. We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector's largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them. Our benefits Please click for more... <ul> <li>Holidays - 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.</li> <li>Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee's contribution rate.</li> <li>Car leasing scheme.</li> <li>Annual bonus potential.</li> <li>1 paid professional subscription per year.</li> <li>Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.</li> <li>Health cash plan - worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.</li> <li>Hybrid working for many roles.</li> <li>Up to three paid Giving Back (volunteer) Days a year.</li> <li>Modern collaborative offices, with free parking and charging points for electric vehicles.</li> <li>Opportunities for career development and progression.</li> <li>Social events such as quiz nights, Christmas Party, Summer BBQ.</li></ul>Our Vision We provide excellent services to customers. And build new homes to help more people. We make sure our homes are safe and sustainable. And strive to do more by making the most of our resources. Working For Us Our Values Safer Together The safety of our customers, colleagues and ourselves is a priority in everything we do. Driving Improvement We seek to do things better and deliver value to our customers. Working As One We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders. Acting Thoughtfully We make ourselves aware of our customers' and colleagues' circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action. Being Clear We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to. Please note that customer facing roles may be subject to a DBS check.

Community Safety Co-Ordinator

Job Introduction We're the largest social housing landlord in Milton Keynes with more than 12,000 properties. We have a wide range of different types of homes, neighbourhoods and estates ranging from the brutalist architecture of the 1960s through to terraces built in the age of the Victorians. Our tenants are as diverse as our property portfolio, coming from all walks of life with different needs, opinions and requirements that we take care to listen to and respect. We're seeking a positive and enthusiastic person to join the Neighbourhood Team as a Housing Officer. You'll deliver targeted tenancy management support which will be achieved through building trust with your residents, enabling engagement across a range of complex social dynamics to support residents to meet their needs, helping them manage their home and tenancy effectively and enforcing tenancy breaches. This is a site-based role. Interviews for this role will be held on 24 and 25 July 2025. Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Main Responsibility <ul><li>To be the dedicated Housing Officer for a housing patch, responsible for a range of tenancy and estate management functions.</li><li>Responsible for a range of tenancy management functions including, but not limited to, estate/site inspections, tenancy audits, introductory tenancy visits and sign-ups of new tenants. </li><li>Engage with residents to identify issues and working to address these with residents, colleagues, and partner agencies to reduce the risk of tenancy failure and prevent evictions. This will include understanding and working empathically with people through difficult and complex situations. </li><li>Effectively manage incidents of nuisance and anti-social behaviour, working together with anti-social behaviour colleagues where necessary.</li><li>Actively assessing risk and working with colleagues within adult services and safeguarding, using a multi-agency approach, to develop action plans to manage any identified risks.</li><li>Proactively manage a varied workload, including addressing complex and difficult tenancy and social issues with residents, signposting and making referrals as appropriate.</li></ul>The Ideal Candidate <ul><li>Chartered Institute of Housing Professional Qualification Level 3 or equivalent demonstrable experience of complex and challenging tenancy/resident management. </li><li>Demonstrating an empathic and robust approach to managing residents demands from a wide spectrum of people, with ability to adapt communication style to suit different situations.</li><li>Able to demonstrate sound knowledge of secure tenancy management relating to Housing Act of 1985 and relevant knowledge of the Housing Act 1988, Housing Act 1996 and the Localism Act of 2011. </li><li>Demonstrable experience of evaluating and managing risks as they develop in real time, employing professional curiosity and making complex decisions while working independently.</li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, demonstrating the use of this knowledge to mentor residents and communities in positive behaviours. </li><li>For this role you are required to have a full UK driving licence and provide evidence of your vehicle insurance with business cover and use of a vehicle. If you are successful, you will be required to supply evidence of your licence prior to starting the role.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we've also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater. Great opportunity for a Community Manager to join our Customer Services team. This is a hybrid role based in either our Exeter, Bristol or Redhill office. You will join on a salary of up to £35,000 plus benefits. The role As Community Manager you will be responsible for preparing materials for the Independent Customer Challenge Group, the WaterShare+ Advisory Panel. You will be communicating complex regulatory information, business performance and customer research to the group of external stakeholders in a clear and accessible way. You will be liaising with senior managers across Bristol Water, SES and South West Water to gather the information and ensure its prepared and presented in line with the agreed schedule of meetings. This is a great opportunity as you will also to lead on our Better Futures programme - Our £5 million Better Futures Programme supports individuals and the community, helping to reduce hardship and benefit people and places throughout the region. What you'll be doing <ul><ul><li>Lead the strategy, delivery and planning for the Better Futures fund.</li><li>Ensure the WaterShare+ Advisory Panel and subgroups have information clearly presented to them. </li><li>Make sure the actions and challenges raised by the WaterShare+ are responded to and resolved by the company.</li><li>Oversee the production of the WaterShare+ annual report. </li><li>Develop slide packs and briefing papers for the WaterShare+, covering content on but not limited to, the future business plan, company performance, and regulatory updates. </li><li>Attend meetings on a wide range of topics and interpret a range of materials and present it to the external Stakeholders. </li><li>Liaise with senior managers and Directors to gather all business needs that are required for the WaterShare+ meetings. </li><li>Communicate back to Senior Managers and Directors the changes needed following challenges made by the WaterShare+ Panel.</li></ul></ul>What we're looking for <ul><ul><li>Proven experience of building relationships with internal and external customers and stakeholders </li><li>Experience of working in a regulated environment </li><li>Proven experience of project work and working to timescales and deadlines</li><li>Excellent verbal and written communication skills</li><li>Influencing skills </li><li>Experience of working with word, excel and powerpoint</li><li>Strong interpersonal skills with the ability to communicate and influence at all levels of the business and build key working relationships, both internal and external</li><li>An excellent attention to detail with the ability to consistently deliver accurately and timely information</li><li>Full driving licence is required</li></ul></ul>Closing date: 13th July 2025 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

Community Manager

Housing Assistant Application Deadline: 21 July 2025 Department: Housing Employment Type: Permanent Location: East Sussex - Lewes Reporting To: Housing Officer Compensation: GBP 25,663 / year Description Location: Lewes base, covering Brighton and East Sussex Salary: GBP 25,663 per year plus GBP 1,000 essential car user allowance Hours: 37 per week What you'll be doing: As a housing assistant, you'll support our tenants across Brighton and East Sussex with their property maintenance needs, tenancy management issues, fire safety alarm testing, building compliance checks and low-level arrears. You'll support both remotely and in person, regularly visiting tenants in their own homes and tailoring solutions to individual tenants. We're looking for an enthusiastic, organised and customer focused individual, who will make a positive difference to Southdown's tenants. In return, we offer a rewarding job where no two days are the same and you'll have plenty of opportunities to learn and develop. We welcome applications from candidates with previous experience in roles such as Housing Officer, Supported Housing Assistant, Accommodation Assistant, Tenant Support Officer, Customer Service Advisor, Customer Service Assistant, Teaching Assistant, people with transferrable skills looking to make a positive difference to our tenants' lives. Full training will be provided. "One of the most uplifting and satisfying jobs I have done, helping people making a positive difference for them" - Kristian, Housing Assistant Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes. As a supported housing landlord, we help tenants manage their tenancies and maintain their homes, with specialised learning disability support also available to residents. Recognised as the UK's Best Supported Housing Landlord at the 2024 Affordable Housing Awards, we are proud our 99.8% compliance with the Decent Homes Standard across our 502 properties, ensuring all tenants have safe, warm and well-maintained homes. Perks and benefits: <ul><li>Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.</li><li>Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.</li><li>Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.</li><li>Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. </li><li>Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.</li><li>25 days paid holiday plus bank holidays.</li></ul>Knowledge, skills and experience What you need for the role: <ul><li>Customer-focused with excellent communication skills</li><li>Positive and 'can do' attitude</li><li>Problem solving skills</li><li>Proficiency in Microsoft Office and experience using a database</li><li>Attention to detail, able to maintain accurate records</li><li>An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown</li><li>A full driving licence is essential along with access to your own car or a car insured for you, and you'll need to obtain business insurance as you'll be required to visit tenants in their own homes </li></ul>What would be nice: <ul><li>Knowledge of the social housing sector, including health and safety and safeguarding protocols</li><li>An understanding of landlord and tenant rights and responsibilities</li><li>Experience supporting individuals with complex mental health needs</li></ul>Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. If you would like more information about this great opportunity, please contact Clive Bryan, Housing Officer on 07458 034 446. Please note, this position will close once suitable applications have been received. We encourage you to submit your application as soon as possible.

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Interview date: Wednesday 30 July 2025 Strategic Asset - Managing and Transforming Our Estate Are you passionate about supporting people with mental health challenges to live independently and thrive in their homes? We're looking for a caring and motivated Housing Support Worker to join our HRA Housing team. In this role, you'll support tenants with mental health needs to manage their homes and finances, access benefits, and maintain a stable lifestyle. You'll help them understand their tenancy agreements, connect with local services, and provide practical help like setting up utilities or arranging furniture. You'll also run monthly support groups for tenants and workshops for staff to promote mental wellbeing. You'll need to be confident working independently, often visiting people in their homes. You'll handle sensitive situations with care and make important decisions to ensure tenants are safe and supported. A strong understanding of mental health, welfare benefits, and housing issues is essential. We're looking for someone with experience supporting vulnerable people, excellent communication skills, and the ability to work with different agencies. You'll need to be organised, compassionate, and able to stay calm under pressure. This is a rewarding role where you'll make a real difference in people's lives. If you're ready to help others build a better future, we'd love to hear from you. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Gemma Syrett, Financial Inclusion Officer, at <a href="mailto:gemma.syrett@wiltshire.gov.uk" target="_blank">gemma.syrett@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Housing Support Worker

About the role Are you passionate about helping people live independently with dignity, choice, and security? If so, we'd love to hear from you. We're seeking a proactive and reliable individual to assess support needs, coordinate services, and develop strong, positive relationships with residents, colleagues, and partner organisations. To succeed in this role, you'll have experience in supported housing or care services, a good understanding of welfare benefits, and the confidence to solve problems and work independently. If you're collaborative, practical, and ready to make a real impact - we'd love to hear from you. This is a temporary position, lasting for a period of up to 7 months. Our ideal candidate for this role is someone who: <ul><li>Has a positive, "can do" attitude who are able to demonstrate experience of developing effective working relationships with a range of customers and staff.</li><li>Is committed to delivering a service with genuine empathy and care, always putting the needs and well-being of customers first</li><li>Understands and is committed to our values </li><li>Can adapt their working style and communication to meet the needs of our customers. </li></ul>About Plymouth Community Homes We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we're aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes. What we can offer you: <ul><li>Excellent pension scheme with a high level of employer contributions</li><li>Free, fully equipped onsite gym and changing facilities.</li><li>The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme</li><li>Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option</li><li>Free Employee Assistance programme, including free counselling</li><li>Free annual flu vaccination</li><li>Cycle to Work scheme</li><li>The opportunity to work in a beautiful and vibrant part of the Southwest</li><li>We support digital working with modern devices/smart phones</li><li>It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year </li><li>Our modern and spacious offices are right on a bus route, and just three miles from the city centre </li><li>We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&amp;S Foodhall, Co-op, Starbucks and Tim Hortons</li></ul>To Apply: If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job. If successful you will be required to undergo an enhanced DBS check. For an informal discussion about this role, please contact Becky Dacre, Housing with Support Manager, on 07850 938447. This post is not suitable for job share. Shortlisting Date: 15th July 2025 Interview Date: 24th July 2025 If you are a permanent employee applying for a secondment, please ensure that your line manager supports your application. If you are a fixed term employee and are successful, you will be offered this role on a fixed term contract. If you are an apprentice, please ensure that you make the Learning &amp; Development team aware that you intend to apply for this position. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth

Housing with Support Officer

Join our team as a Lettings Officer and help manage a unique and varied property portfolio across Cornwall. You'll play a key role in delivering a professional lettings service, working with a supportive team and a wide range of property experts. If you're organised, people-focused, and ready to make a difference, we'd love to hear from you. What it's like to work here You'll work closely with a range of property professionals, including Estate Managers and Building Surveyors, to help manage residential and other lettings. You'll report to an Estate Manager and be part of a small, supportive team responsible for managing our Let Estate in Cornwall. Your main base will be our Regional Office at Lanhydrock. However, you'll frequently work remotely and from other National Trust locations throughout Cornwall. You'll be expected to travel extensively throughout Cornwall, so a full, clean UK driving licence is essential. You'll work 30 hours a week. There is flexibility over hours per day - we'll discuss this in more detail at interview. What you'll be doing You'll deliver a comprehensive and professional lettings service, working collaboratively with property professionals such as Estate Managers and Building Surveyors. This includes all aspects of the lettings and property management process - from marketing and credit checks to preparing schedules of condition, carrying out rent reviews, and supporting property repairs and renovations. Who we're looking for We'd love to hear from you if you have:<ul> <li>Accreditation from ARLA (Association of Residential Letting Agents), or currently working towards this or a similar recognised qualification.</li> <li>Practical experience working in residential lettings, with a clear understanding of the lettings process and environment.</li> <li>Basic knowledge of residential property repairs and refurbishment, including the ability to help prepare simple specifications for work.</li> <li>Awareness of the legal requirements related to letting residential property.</li> <li>Ability to provide accurate data to support decision-making by managers and the wider team.</li> <li>Experience using IT systems for everyday tasks (e.g. email, document management, spreadsheets).</li> <li>Ability to manage and analyse data accurately and efficiently.</li> <li>Experience in organising and presenting information, with good written and verbal communication skills.</li> <li>Ability to build trust, deliver a high quality service and work collaboratively.</li> </ul>The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places

Lettings Officer

Exciting Opportunity at Travis Perkins for an Account Manager (Social Housing New Build) Are you ready to take on the role of Account Manager for Social Housing New Build at Travis Perkins? In this position, you will be responsible for strategically managing a portfolio of Social Housing New Build Account Customers, fostering strong relationships to establish trust and drive profitability. Key Responsibilities: - Manage a designated ledger of Social Housing New Build customers, nurturing business relationships, securing enquiries, and converting them into orders. Act as the primary point of contact within the Group. - Develop and implement a comprehensive account management strategy for each customer, maximizing sales opportunities through personalized engagement with key decision-makers. - Lead high-level negotiations and bid submissions for Strategic Agreements with assigned customers, collaborating with divisional brands and internal stakeholders for successful outcomes. - Ensure timely and complete customer payments in coordination with Credit Services. - Maintain and optimize customer special pricing agreements, maximizing sales potential and managing rebate and deal agreements effectively. - Share customer insights with relevant company departments, fostering collaboration and alignment across the organization. - Identify value-added solutions for customers in partnership with various TP functions and suppliers to enhance customer loyalty and drive sales growth. - Monitor and report on key performance indicators (KPIs), delivering data reports and analysis to customers as per contractual obligations. - Support the seamless implementation of customer activities within the business, consistently monitoring service quality to exceed customer expectations. Join us at Travis Perkins and be part of a dynamic team driving success in the Social Housing New Build sector. #AccountManager #TravisPerkins #SocialHousingOpportunity #TP/SF/Untiered

Account Manager (Social Housing New Build)

We have exciting opportunities for two Support Workers (Older People) to join our team at Parkhead Court, Dumfries, Dumfries &amp; Galloway DG1 3JF. In return for your enthusiasm and commitment as a Supported Housing Worker we will offer you: - <ul> <li>16 contracted hours per week worked over average 3 days (rotas will involve a mixture of days in a given week)</li> <li>Competitive hourly rate of £13.00 per hour</li> <li>Generous Holiday Entitlement</li> <li>Paid PVG check &amp; Professional Membership including SSSC</li> <li>Access to paid training and a vocational qualification</li> </ul>What we're looking for in our Support Workers: You'll be working with our tenants to make sure they receive the support identified in their personal plan ensuring they continue to enjoy as much independence as possible. You will assist with meal delivery and provide support in the dining room, there may also be very occasional kitchen duties. It'll be rewarding looking after those who rely on the support and dedication you'll bring to this important role. Support Worker Skills and Experience: Ideally, you will have an appropriate qualification in Health &amp; Social Care and previous experience of working with older people or other vulnerable members of a community, so you will understand their needs and know how to meet these. If you are successful in joining our team we can provide you with fantastic opportunities to develop your experience or enhance your career in social care and assist with your ongoing continued personal development. To Apply: Please complete and submit our online application form no later than 12 noon on Monday 7th July 2025. For an informal chat about this opportunity please contact Marion MacAskill, Care &amp; Support Partner, on 0141 227 8539 or email at <a href="mailto:MarionMa@trustha.org.uk" target="_blank">MarionMa@trustha.org.uk</a>. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Click here for Job Description

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