field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

The Vacancy Join Amplius as an Independent Living Assistant and provide vital support to our Life24 Service teams, helping ensure our customers receive the highest standards of care and service. Salary: £26,001.56 per year Contract: Fixed Term Contract until 31 March 2027 Your week: 36.25 (Monday - Friday 8.45am - 5pm) Location: Hybrid, with a weekly presence in our either Milton Keynes, Rushden or Peterborough office. Snapshot of your role <ul> <li>Deliver accurate and timely administrative support to the Life24 Service teams, ensuring smooth operations and excellent customer service.</li> <li>Respond to customer, contractor, and internal enquiries via phone, email, and other channels, resolving issues promptly where possible.</li> <li>Maintain and update customer records and data in internal systems, ensuring all information is accurate and up to date.</li> <li>Support financial processes, including raising orders, processing invoices, managing payments, and setting up accounts.</li> <li>Monitor and allocate alerts, faults, and service requests to ensure issues are addressed efficiently.</li> <li>Assist with scheduling visits and preparing reports, KPIs, and data for internal teams and local authorities.</li> <li>Provide flexible cover and support across Life24 and Assistive Technology services to help the team deliver a high-quality, customer-focused service.</li></ul>What we're looking for <ul> <li>Good numeracy, literacy, and IT skills, including proficiency in Microsoft Word, Excel, PowerPoint, email, and internet use.</li> <li>Excellent verbal and written communication skills, with experience supporting stakeholders or customers at all levels.</li> <li>Strong customer care skills with an empathetic and caring approach.</li> <li>Ability to work independently using own initiative and as part of a team, demonstrating flexibility and resilience.</li> <li>Excellent organisational skills and attention to detail, particularly when capturing and managing data.</li> <li>Ability to build and maintain positive relationships and work effectively across operational boundaries.</li> <li>Professional approach to all situations, with a flexible and adaptable attitude to work.</li></ul>Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 4 January Phone screening: 8 January Interviews: 14 January We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Assistant

Fixed term until end of March 2028 Ref: H7286 Are you looking for an exciting new challenge? Could you provide advice and assistance to people facing homelessness? This is an exciting opportunity to work within the Homeless Prevention Team within an innovative Housing Options Service. We are seeking a passionate individual to lead the team responsible for delivering such services with emphasis on prevention of homelessness. The successful candidate will ensure that the services are delivered in line with the Councils Homelessness &amp; Rough Sleeping Strategy, and associated policies. You will ensure that the council appropriately discharges its legal obligations to people threatened with or experiencing homelessness and those in housing need. You will also be required to establish and maintain effective relationships with external stakeholders and consider opportunities to ensure effective operational management of the service and work in collaboration with other services, and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the Council's aims and objectives. Applicants must have a driving licence that is valid in the UK. A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date: w/c 5 January 2026 Salary range <ul><li>£48,111 - £50,592 per year</li></ul>

Homeless Prevention Lead Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Queen Elizabeth Court, Queen St., Thorne, Doncaster, DN8 5AL £18,946 - £19,532 28 hours per week - Monday to Friday We are looking for a Scheme Manager to join our Independent Living Service Team which consists of Housing Officers and Scheme Managers. In this role you will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme. The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible. We are looking for enthusiastic, hardworking individuals, who put the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently. The role of Scheme Manager will include: <ul><li>Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required.</li><li>Signing up new tenants &amp; carrying out visits where required.</li><li>Completing compliance testing including fire alarm checks and water temp checks</li><li>Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free</li><li>Referring residents to support agencies when required and helping them access the different service available to them</li><li>Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes</li><li>Travel to other schemes to provide cover for colleagues in the local Team as required.</li></ul>Skills and experiences: <ul><li>Experience of working with older people in a support capacity and understanding their individual needs or similar</li><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Math's</li><li>Excellent knowledge of effective communication at all levels</li><li>Ability to manage workloads and meet deadlines</li><li>Experience of resident involvement and community care values would be an advantage</li><li>Basic knowledge of Microsoft applications including Word, Excel and Outlook</li><li>Occasional travel will be required as part of the role, therefore a full valid driving license and own transport is essential.</li><li>DBS check required</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£18,946 per annum (rising to £19,532 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance. View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 28 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

<ul><li>Independent_Living_Officer_JDPS</li></ul>Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form. Folkestone &amp; Hythe District Council (FHDC) is looking for an experienced housing worker to join our dynamic and effective Independent Living team. You will be responsible for delivering a comprehensive, customer-focused housing service to FHDC tenants living in Independent Living (sheltered housing) schemes. The Independent Living Team delivers intensive housing management to older and vulnerable tenants so that they can sustain their tenancies and live in a safe environment. Key duties include signing up new tenants into their homes, dealing with reports of anti-social behaviour, tenancy management, dealing with residents' queries, carrying out scheme surgeries and meetings, carrying out an annual wellbeing plan with all tenants, assessing the suitability of applicants for Independent Living accommodation, and ensuring the safety of the schemes you manage is maintained through weekly scheme inspections, with fire safety of the utmost importance. The post involves working closely with other Neighbourhoods staff, internal and external partners including the council's Community Safety Unit, social services, Kent Police and Police Community Support Officers plus Kent County Council Wardens. We are looking for someone who can demonstrate that they are committed to excellent customer service and who understands the complex issues that can arise in social housing. The ability to be flexible, adapt to change, and work under pressure in managing your own caseload is also essential for this post. Some knowledge of safeguarding would be preferred. You will need to demonstrate the following: • Experience of working within a housing management team or similar • Sound knowledge of relevant housing legislation and current issues in social housing • Excellent problem-solving skills, a 'can do' attitude and a commitment to getting the job done. • Robust approach to the effective management of an anti-social behaviour caseload • Excellent organisational skills • Excellent communication skills (verbal &amp; written) • Good literacy skills • Confidence, enthusiasm, and a flexible approach A full driving licence and access to your own car is required for this post in order to undertake the duties of the role effectively. This post will work mainly in the Folkestone area. This post requires an enhanced DBS check. The closing date for the receipt of all completed application forms is 9am on Monday 5th January. Interviews will be held on Tuesday 13th January 2025. For an informal discussion about this post please contact Jan Hatcher, Independent Living Team Leader at <a href="mailto:jan.hatcher@folkestone-hythe.gov.uk" target="_blank">jan.hatcher@folkestone-hythe.gov.uk</a> or 07808 647648 Salary range <ul><li>£32,103 - £36,389 per year</li></ul>

Independent Living Officer

About The Role Are you passionate about making a lasting difference to the lives of vulnerable adults? Joining our expanding Private Rented Housing Team, you will lead a team of 2 Supported Lettings Officers and 2 Floating Support Officers to improve the efficiency and overall success of the Private Rented team. Working across a considerable variety of housing, you will manage a Team to procure affordable and suitable accommodation for single and childless people who are homeless or threatened with homelessness . It's all about creating a steady supply of accommodation for households in housing need, then following up with effective contract monitoring. You will work closely with private landlords to secure safe and suitable accommodation for our residents. On top of your core duties, you'll implement impactful operational plans that fit with St Mungo's wider housing strategy . This is a hybrid role where you will be working 4 days per week on-site at our office in Kensington Town Hall. About you We're looking for solid experience in housing or property. This includes experience in procurement, contract management and working with landlords or letting agents. You'll be able to confidently handle a demanding workload and communicate effectively with all kinds of people. A good knowledge of relevant legislation, regulations and the private rented sector is important. Ideally, you'll be qualified to carry out property inspections under the Housing Health and Safety Rating system, but this isn't essential. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website. When you're ready to apply click the 'Apply Now' Button to start your online application form. Closing date: 10am on 6 January 2026 Interview and assessments on: TBC About Us Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night. What We Offer Commitment to Equity, Diversity and Inclusion We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. Below are some of our key focus areas to improve both our candidate and colleague experience: <ul> <li>A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.</li> <li>Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.</li> <li>A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.</li> <li>Mandatory Diversity &amp; Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.</li> <li>In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. </li></ul>Want to find out more? Click here to visit our Equity, Diversity &amp; Inclusion page. Wellbeing and Benefits We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. These include: <ul> <li>Agile working model for suitable roles.</li> <li>Supportive flexitime and toil arrangements.</li> <li>28 days annual leave rising to 31 after five years' service.</li> <li>Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.</li> <li>Financial wellbeing platform offering loans, advances and saving options.</li> <li>Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.</li> <li>Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice.</li> <li>Cycle to Work scheme and interest free season ticket loans.</li> <li>Discount vouchers including gym, retail, food &amp; drink, travel, electricals and more.</li></ul>Want to find out more? Want to find out more? Click here to visit our Work For Us page. Reaching Potential At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's. These include: <ul> <li>Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.</li> <li>Steps into Management programme to support colleague progression.</li> <li>Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.</li></ul>A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&amp;Cs); this also applies to any internal candidates.

HoPE Coordinator (Homelessness Prevention & Engagement)

Company Description United Infrastructure is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. This is an opportunity to join one of our 4 pillars: Social Infrastructure - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through home-visits, newsletters, meetings and resident open days. You will ensure residents are aware of the works processes and will communicate updates/changes accordingly. In addition, you will coordinate the handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will include the necessity to travel as you may be required to travel to various sites in London (via car or public transport). All applicants must have a valid UK driving licence. All applicants will be required to undertake a DBS check. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>

Resident Liaison Officer

Our growing team is recruiting a Resident Liaison Officer to join our established Capital (Planned Works/Refurbishment) Division in Bristol, covering areas in Bristol and Bath. This role is integral to maintaining Ian Williams's strong community partnerships and positive relationships with customers, clients, and external organisations. If you are passionate about making a difference in the community, thriving on building strong relationships and improving the lives and surroundings we work in, we want to hear from you! Benefits include: <ul><li>Be part of the company profit share scheme (14% of base salary achieved last year)</li><li>Private mileage scheme and fuel card</li><li>Let us help you prepare for your future with an employer pension contribution of up to 5%</li><li>Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year</li><li>Life Insurance</li><li>Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice.</li></ul>Resident Liaison Officer role As a Resident Liaison Officer, you'll support the successful delivery of our Capital contract, working within the communal and internal areas of residential properties. You'll be the first point of contact for residents and our directly employed site teams/contractors and be a crucial part of the team responsible for communicating internally and externally about upcoming renovation works, the progress, and its completion. An operational team of Contract Managers and a Business Manager will support you. In addition to the above, you will also: <ul><li>Be proactive in maintaining excellent relationships with residents via letters, face to face visits, events, and telephone calls to enable customer satisfaction and a smooth uninterrupted workflow.</li><li>Maintain electronic records appropriately, producing and updating reports detailing customer satisfaction and progress levels for the contract.</li><li>Proactively resolve problems and complaints regarding the works, consulting with all parties involved positively and honestly, always bearing in mind the contract deliverables.</li></ul>What will you bring as a Resident Liaison Officer? <ul><li>Excellent communication and customer service skills with the ability to be open, honest, and firm where appropriate.</li><li>Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. However, similar backgrounds with transferrable customer service skills will be considered.</li><li>Strong organisational skills with the ability to prioritise and react quickly to issues as they arise whilst seeing them through to completion and resolution.</li><li>Excellent IT skills including Microsoft (Word and Outlook)</li><li>A full UK driving licence which is essential to undertake the role of Resident Liaison Officer.</li></ul>Additional Benefits include: <ul><li>Enhanced maternity/ paternity pay</li><li>Training and development opportunities</li><li>Trade discounts from our preferred suppliers for you and your friends and family</li><li>Specsavers vouchers</li><li>For information on all other additional benefits, please visit our website.</li></ul>About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

About Us Job Title: Homelessness Prevention and Solutions Officer Salary Range: £38,976 to £47,229 per annum One Permanent and One Fixed Term (Until March 2028) Fulltime - 36 hours Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: <ul><li>To be emotionally mature and confident to work with people facing homelessness for various reasons.</li><li>Be a good listener and able to apply what you hear to the legal framework in which we work.</li><li>Be organised in your work and able to keep on top of changing priorities.</li><li>Be able to engage and work collaboratively with families and individuals who require housing assistance.</li><li>Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness.</li><li>Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard.</li><li>Be a motivated and engaged team player.</li></ul>About the role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant's current housing. Essential Qualifications, Skills and Experience Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline: Closing Date: Sunday 11th January 2026 Shortlisting Date: Week commencing Monday 12 January 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

About The Role Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fixing what needs fixing, together. This is the work. And we'd like you to be part of it. Main Purpose of Role The Review Meeting is central to the Review process. It is where matters arising from the Review reports can be properly explored. The deliberations of the Review Meeting and the contents of the Review Report inform the Independent Review Officers recommendation regarding the Foster Carers' continuing approval as a Foster Carer and their Terms of Approval. Essential Duties <ol> <li>Critically read the Review paperwork sent to them prior to the Review Meeting.</li> <li>Identify salient areas that should be discussed at the Review Meeting and any matters that need to be explored with relevant parties beforehand (via SSW/Line Manager).</li> <li>Formulate an agenda covering all pertinent areas to be covered in the Review Meeting.</li> <li>Chair the meeting in a facilitative, inclusive and rigorous manner.</li> <li>Draw out key matters explored in the Review Meeting.</li> <li>Make a substantiated and properly evidenced recommendation, drawing on the deliberation of the Review Meeting and the Review paperwork (using TSD Standards/Fostering Competencies).</li> <li>Complete Report /Detailed Review Meating Minutes ensuring that all the above have been covered.</li> <li>Where issues of professional practice arise in respect of staff or carers pertaining to their capability, performance or conduct, the reviewing officer must bring these to the attention of the regions Head of Fostering.</li></ol> Checklist: The following advises of areas for discussion during the Foster Carers Review. The list is not intended to be exhaustive and should be considered along with the information included in the Review paperwork: <ol> <li>Strengths of Foster Carers.</li> <li>Outstanding actions from the last Review.</li> <li>Significant changes since the last Review, including employment/finances/house moves/health issues/household composition/impact of fostering on the family.</li> <li>Emergency Placements/Exemptions in line with Regulations.</li> <li>Issues emerging from updated statutory checks.</li> <li>H &amp; S/Risk Assessments, etc.</li> <li>Any gaps in meeting/maintaining standards/competencies.</li> <li>Complaints/Allegations.</li> <li>Training and Development.</li> <li>Communication/Recording</li> <li>Any changes to Approval and evidence to support any disagreements.</li> <li>Additional support needs if a change of approval is being recommended.</li> <li>Future Actions:</li> <li>Referral to the Fostering Panel</li> <li>Training and Development needs</li> <li>Outstanding H &amp; S/Safe Care</li> <li>Requirement for Re-assessment</li></ol> Others as identified during the Review Meeting. Compass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. As we continue to grow, we know that we must have the most talented employees with diverse backgrounds, cultures, perspectives, and experiences to support our children and young people.

Independent Reviewing Officer

Job description Post Ref: CC631 Calderdale Council, are pleased to offer the opportunity to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing date: 25th January 2026 Interviews: 3rd February 2026 As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a varie-ty of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel.

Independent Living Officer (Reablement Service)

Job Description Senior Independent Living Support Worker | 9372 | Permanent Contract | 37 hours per week | £37,280 to £39,152 per annum plus on-call allowance | Grade I | West Norwich, Norfolk To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. As the Senior Support Worker, you will support the management team in the running the day to day running of the homes in this hub, and you will ensure the young people in the homes receive a service that promotes their wellbeing and independent living skills. A full driving licence and access to a vehicle are required for this role. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. You will be part of the management team and be required to take part in the out of hours on call system for which an allowance is paid. You will be joining a highly motivated and enthusiastic team who endeavour to make significant changes in young people's lives. Ideally you will have a background in supported accommodation or be experienced in working with young people. You will be required to have a professional qualification relevant to working with children, young people and families or equivalent experience and you will be expected to supervise staff. To work within this environment, you will need to be committed to making a difference in the lives of young people. You will need to be reliable, have good personal relationship and communication skills as well as high professional standards. You will also need to be able to make sound judgements under pressure and respond effectively in a crisis. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include occasional evenings, weekends, bank holidays and "sleep-in" as required. We currently have a permanent full-time position available in Norwich. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role, please contact Neil Marjoram, Team Manager - <a href="mailto:neil.marjoram@norfolk.gov.uk" target="_blank">neil.marjoram@norfolk.gov.uk</a> or Frank Nantongwe <a href="mailto:frank.nantongwe@norfolk.gov.uk" target="_blank">frank.nantongwe@norfolk.gov.uk</a> To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. These are some benefits you can enjoy by working for Norfolk County Council: <ul><li>Competitive salary</li><li>Generous holiday entitlement </li><li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li><li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li><li>Financial benefits such as:<ul><li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li><li>A Blue Light card for Fire Service and Social Care Workers</li><li>Relocation expenses (where applicable)</li><li>An advance of your expenses if you travel for work</li><li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li><li>Tax efficient ways of getting extra pension and new bikes</li><li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li><li>A payment if you refer someone you know to a hard to fill job</li></ul></li></ul>You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 17 December 2025 at 23:55 All other applicants closing date: 04 January 2025 at 23:55

Senior Independent Living Support Worker

Job Description Independent Living Support Worker Level 1 | 9254 | Permanent Contract | Part-time 18.5 hours per week | £26,403 to £28,142 per annum pro rata plus sleep in and weekend enhancement payments | Grade E | Norwich To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. You will be required to attain your Level 3 Children's Workforce Diploma, this is fully funded. The role will include evenings, weekends, bank holidays and "sleep-ins" as required and you will ideally hold a full UK driving licence. Before you apply, we recommend reading the fullJob Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role please call Frank Nantongwe, Assistant Team Manager - 07884-699256 To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. These are some benefits you can enjoy by working for Norfolk County Council: <ul><li>Competitive salary</li><li>Generous holiday entitlement </li><li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li><li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li><li>Financial benefits such as:<ul><li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li><li>A Blue Light card for Fire Service and Social Care Workers</li><li>Relocation expenses (where applicable)</li><li>An advance of your expenses if you travel for work</li><li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li><li>Tax efficient ways of getting extra pension and new bikes</li><li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li><li>A payment if you refer someone you know to a hard to fill job</li></ul></li></ul>You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 17 December 2025 at 23:55 All other applicants closing date: 04 January 2025 at 23:55

Independent Living Support Worker Level 1 (9254)

Position: Care Home Worker - Independent Living Shifts Available: 25 to 35 hrs per week. About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).</li> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Care Home Worker - independent living

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. We're looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Hull office with travel to sites across the region. As the key link between our delivery teams and residents, you'll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You'll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities <ul> <li>Act as the primary point of contact for residents throughout the works programme.</li> <li>Arrange and attend resident consultation meetings, home visits, and pre-start appointments.</li> <li>Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes.</li> <li>Handle concerns, complaints and queries professionally, ensuring resident satisfaction.</li> <li>Maintain accurate records of resident interactions, feedback and agreed actions.</li> <li>Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made.</li> <li>Collaborate closely with site managers, operatives and client representatives to support smooth project delivery.</li> <li>Ensure all communication and documentation aligns with health &amp; safety, legal and client requirements.</li></ul>About You As a Resident Liaison Office, you will have: <ul> <li>Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction.</li> <li>Strong empathy and the ability to support vulnerable individuals with professionalism and care.</li> <li>Awareness of challenges faced by residents with dementia or other cognitive impairments.</li> <li>Excellent written and verbal communication skills with a calm, approachable manner.</li> <li>Highly organised, proactive and solution-focused.</li> <li>Confident working collaboratively with site teams and clients.</li> <li>Full UK driving licence (essential).</li></ul>What We Offer <ul> <li>A competitive salary package</li> <li>Company vehicle + fuel card (business use)</li> <li>Pension scheme and life assurance</li> <li>25 days' holiday + bank holidays</li> <li>Perkbox (discounts, perks &amp; wellbeing offers)</li> <li>1 paid volunteer day</li> <li>£2000 refer-a-friend bonus after the referee passes probation</li> <li>Opportunities for development and progression across Axis CLC</li></ul>Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Housing Advisor £35,520 - £42,060 per annum based on experience Housing Advisors work on the frontline of the London Housing crisis. Your role will be to work as part of a team taking applications for those in housing need and determining what assistance the Authority is able to give. Homelessness is as a result of private sector evictions, it's the result of overcrowded families, it's the result of domestic abuse. The role can be challenging but also rewarding. The right candidate has the opportunity to positively impact the lives of hundreds of residents across Newham. This is an excellent role for a career in housing, with clear opportunities for progression. Interesting, difficult, fulfilling and never boring. About the Job Homelessness in London is a big problem with more than 6500 households approaching London Borough of Newham alone last year. Following our successful implementation of our Trainee Programme, we are giving experienced Housing Advisors who do not have a permanent role the opportunity to apply for a position within HPAS. This role is only suitable for experienced Housing Advisors as training will not be provided due to our new Trainee Programme which is at capacity. What Newham Can Offer We offer flexible working, with the possibility of working from home up to 3 days a week. Your Skills You should have experience of: <ul><li>Working within a homelessness prevention and assessment service post HRA 2017 in a busy London Borough.</li> <li>Dealing with a diverse and vulnerable clientele, either face-to-face, on the phone or through email.</li> <li>Achieving performance targets and meeting departmental objectives</li> <li>Providing quality advice and information to members of the public and of handling complaints and enquiries</li> <li>Producing high quality written communications to a corporate standard</li> </ul>To Apply (Please Read!) You must submit a supporting statement through our recruitment portal. The supporting statement must demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 2 sides of A4. Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in your supporting statement. Please view JD here Closing date 1/1/26 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. Salary range <ul><li>£35,520 - £42,060 per year</li></ul>

Housing Advisor

Supported Housing Manager Harlow District Council Permanent, Full Time £58,441 - £60,717 per annum, Grade 18 Location: Harlow Closing Date: 4th January 2026 Essex County Council are delighted to be supporting Harlow District Council with the recruitment of the role of Supported Housing Manager. Please do NOT APPLY on on the Working for Essex site OR click on the APPLY buttons. Please click on this link to make an application: Apply here Harlow Council is seeking a dynamic and experienced Supported Housing Manager to lead our Supported Housing and Day Care Services. You will be responsible for the overall management of services including Telecare emergency alarms and the Leah Manning Day Centre, ensuring compliance with statutory and contractual obligations. You'll also lead on safeguarding vulnerable adults, develop housing support policies, and represent the Council at various levels. Key Responsibilities <ul><li>Lead and manage Supported Housing, Telecare, and Day Care services.</li><li>Develop and implement policies and strategies for housing support for older people.</li><li>Act as the corporate lead officer for safeguarding vulnerable adults.</li><li>Build and maintain effective partnerships with internal and external stakeholders.</li><li>Oversee performance management and contract monitoring.</li><li>Manage capital and revenue budgets.</li><li>Ensure customer engagement and feedback systems are in place.</li><li>Represent the Council at local, county, and sub-regional levels.</li></ul>What We're Looking For <ul><li>Degree-level education in Housing or Management (or equivalent).</li><li>Proven experience managing staff and services in supported housing.</li><li>Strong knowledge of safeguarding, Telecare systems, and housing governance.</li><li>Experience in budget management, policy development, and partnership working.</li><li>Excellent communication, leadership, and project management skills.</li><li>Commitment to equality, diversity, and high-quality service delivery.</li></ul>The successful applicant will be part of a forward-thinking team making a real difference to the lives of older residents. For an informal discussion about this role, please contact Cara Stevens, Director Housing Operations (People) on 01279 446490 Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. We offer flexibility with purpose through our Dynamic Working approach. While office-based work is the norm, most full-time employees attend the workplace at least four days a week (pro rata). We also support a range of flexible arrangements to help balance work and personal life. Our excellent benefits include the Local Government pension scheme, generous annual leave, wellbeing initiatives, and development opportunities. As a Disability Confident Employer, we guarantee an interview to disabled candidates who meet the Essential Criteria on the Employee Profile.

Supported Housing Manager

Full Time, Fixed Term (12 months) Join us and be part of a vibrant community at Loughborough University. Here's more about the role and what we're looking for: Loughborough University's Student Accommodation Centre is looking for an enthusiastic Accommodation Officer to deliver outstanding advice and support to current and prospective students-and their parents-on all aspects of accommodation. In this role, you'll also handle reception duties when needed and play a key part in ensuring our University accommodation achieves maximum occupancy throughout the year. You'll take the lead on designated areas of responsibility while working flexibly across other tasks as required to meet business needs. The Student Accommodation Centre is an award-winning unit within the University's Estates &amp; Facilities Department, managing the allocation and administration of accommodation for students. Our work spans catering, housekeeping, and facilities, ensuring a seamless experience for everyone who stays with us. The wider Estates and Facilities Management team is a multi-disciplinary group responsible for developing, maintaining, and managing the University's two campuses in Loughborough and London. We deliver a range of services-from capital building projects and refurbishments to compliance and maintenance-while continually improving our estate and supporting sustainable management of land, buildings, and biodiverse landscapes. Key Requirements: <ul> <li>Provide advice and support on accommodation to students and parents.</li> <li>Handle reception duties when required.</li> <li>Have excellent communication and interpersonal skills</li> <li>Lead on designated responsibilities and work flexibly across tasks</li> </ul>Why should you apply? Our Benefits At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include: Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park Financial wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options. Health and wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting Discover more about the full range of rewards and benefits at Loughborough University. With huge amount of variety in the role, there is an opportunity for you to develop and continually grow. If this role sound of interest, we'd love to hear from you. Informal enquiries should be directed to Rachel Havens, Student Accommodation Manager via email to <a href="mailto:R.Havens@lboro.ac.uk" target="_blank">R.Havens@lboro.ac.uk</a> . For more information refer to the Job Description and Person Specification. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are any additional adjustments, you'd like to request, please contact Steven Warren. We also offer reasonable adjustments on the job. Closing Date: 8th January 2026 Interview Date: 19th January 2026

Accommodation Officer

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

About Vidsy Vidsy is a global creative platform transforming how the world's biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto, and London, we partner with global advertisers like L'Oréal, Amazon and PepsiCo enabling them to produce creator and AI powered video advertising at scale. The Role We're looking for a highly organised, proactive, and people-obsessed Community Manager to join Vidsy's fast-growing Community Team. Vidsy's Community Team sits at the heart of everything we do, empowering tens of thousands of Creators around the world to deliver exceptional social-first content for brands like PepsiCo, L'Oréal Paris, Activision Blizzard and many more. From onboarding and briefing, to day-to-day support, to project delivery, we ensure Creators have the clarity, confidence and resources they need to do their best work. In this role, you'll play a central part in supporting and managing large groups of Creators across multiple simultaneous projects. You'll coordinate workflows, keep production moving smoothly, solve operational challenges with calm efficiency, and make sure every Creator feels set up for success. You'll work closely with our Commercial, Strategy and Creative teams to match great Creators with great briefs, proactively nurturing relationships, spotting opportunities, and helping deliver industry-leading content at scale. This role blends creativity, operations, and relationship-building, ideal for someone who thrives in a fast-moving environment where no two days are the same. What You'll be Doing <ul><ul><li>Creator &amp; Project Management Manage and support groups of Creators delivering social-first content across multiple concurrent briefs. Work closely with our Commercial, Strategy and Creative teams to match talent with the right briefs. Keep project flows smooth and well-organised, aligning deadlines, sharing updates, and ensuring high-quality delivery.</li><li>People &amp; Relationship Building Contribute to initiatives that strengthen community engagement and turn engaged contributors into long-term champions. Identify inactive or at-risk Creators and support reactivation efforts. Advocate for Creators across Vidsy, ensuring their needs and insights help shape our workflow and platform.</li><li>Operational Excellence Proactively support day-to-day production logistics, from arranging product shipments to processing payments and tracking deliverables. Spot gaps or inefficiencies in our systems and contribute ideas to improve tools, processes and operational workflows. Bring a calm, solutions-focused approach that helps teams move quickly and stay aligned.</li></ul></ul>Must Haves <ul><ul><li>Exceptional project and operational management skills - able to juggle multiple deadlines, teams, and workflows with clarity and confidence.</li><li>Strong autonomy and problem-solving ability - you take ownership, act fast, and unblock challenges independently.</li><li>Outstanding communication and organisation - you manage expectations clearly and keep information flowing smoothly across teams and Creators.</li><li>Deep empathy for Creators and freelancers - you understand the realities of creative work and know how to support people doing it.</li><li>A calm, steady approach under pressure - you stay composed, structured and supportive even when the pace is high.</li></ul></ul>Nice to have <ul><ul><li>Experience recognising and attracting creative talent (UGC Creators, influencers, videographers, editors).</li><li>Previous experience delivering digital marketing or creator-led campaigns (agency or in-house).</li><li>Experience with tools like Intercom, Airtable, or other workflow/CRM platforms.</li><li>A social-native mindset, passion for digital culture, social media trends and emerging creators.</li></ul></ul>Compensation &amp; Package Competitive base salary Share Options Private Healthcare Life Assurance Flexible working through our 'virtual-first' hybrid approach 25 days vacation plus Bank Holidays Annual Volunteer Day Vidsy's growing well being offering &amp; EAP Enhanced parental leave policies Your carbon footprint offset via our Ecologi partnership Who You'll Report To You'll report to Yoko Hargreaves, a Vidsy veteran who joined the team in 2021. Yoko has helped grow our global Creator Community to over 40,000 Creators and supported delivery of more than 3,000 projects. She has pioneered innovative approaches to community-led production (including running a 12-Creator shoot on a French beach!) and brings deep expertise in both operations and creator development. The Interview Process 30 minutes - Intro call with our Talent Team 60 minutes - Video interview with Yoko to discuss the role and your experience 90 minutes - Final panel interview + short task presentation, plus a conversation around our Vidsy Values(Raise the Bar, Learn Everyday, Unleash Creativity &amp; Be Brave) Hybrid 'Virtual-First' Work Setup Vidsy embraces a hybrid 'virtual-first' approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences. Diversity at Vidsy We're committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Community Manager

Sales &amp; Service Coordinator - Social Housing Department: Customer Experience Employment Type: Permanent - Full Time Location: Telford Reporting To: Vinnie Jagpal Description At Reconomy Connect, we're changing the way the world thinks about waste. By bringing together several of Reconomy's market-leading brands and specialist services, we're leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change. The Head Office of the Recycling Loop, in Telford you'll join over 300 colleagues who are all working toward one shared goal: a world without waste. Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions. Our success is built on four core values: <ul><li>Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. </li><li>Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. </li><li>Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. </li><li>Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact. </li></ul>Whether you're starting your career or looking to take the next step, Reconomy Connect, Telford offers a dynamic, inclusive, and forward-thinking workplace where your ideas matter and your work makes a difference. About the role As Sales and Service Coordinator within the Social Housing Team, you will be working with customers to process incoming enquiries by phone or email, whilst delivering an excellent service. Establishing strong relationships with customers and supply chain partners to book in customer orders. Ensuring that the day to day runs smoothly through organisation and prioritisation of your workload while managing ad-hoc queries and using problem solving skills to create good outcomes today and even better outcomes in the future. As part of a small team, you will be in a fast-paced environment so you will need to enjoy working as part of a group while also being able to take responsibility for your own workload and build up relationships with your customers. You will need to be able to take ownership of customer complaints or queries ensuring they are investigated and resolved promptly. It's important that you work well under pressure, and have a good attention to detail, as you will raise quotations for products and services in accordance with the notified Key Performance Indicators and the customer's Service Level Agreements. What we need from you <ul><li>Enthusiastic and customer-focused, with a drive to deliver exemplary service. </li><li>Organised and proactive in managing workloads. </li><li>Creative problem-solver with the confidence to suggest effective solutions. </li><li>A team player who supports colleagues, whether in the same room or a different department. </li><li>Results-oriented, aiming for satisfied customers and achievement of KPIs. </li><li>Motivated for success, whether that's personal career growth or team achievements. </li><li>Competent in Microsoft Office applications. </li></ul>What we offer <ul><li>Financial perks: Pension scheme, length of service rewards, and referral bonuses </li><li>Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts </li><li>Health &amp; wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme </li><li>Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders </li><li>Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme </li><li>Community engagement: Volunteer days and collaboration with local charities </li><li>Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options </li><li>Employee voice: Regular "My Voice" surveys and follow-up check-ins to drive meaningful change </li></ul>

Sales & Service Coordinator - Social Housing

We are recruiting a Community Engagement Manager to join our Love to Ride project team and to lead on business &amp; community outreach, engagement and management of the Lancashire project. The key area for growth will be across East Lancashire. So please show if you have knowledge, contacts and an affinity to the East Lancs region. The CEM role The Community Engagement Manager role will work across the Lancashire area to promote and support our flagship year-round programme - Ride 365. This includes Cycle September, the centrepiece of our annual programme in the UK, as well as Winter Wheelers in December, Spring Campaign in March, and Bike Month in May. Each regional project is supported by a local, regional or transport authority client, with funding from central Government departments such as DfT, Public Health or other sources. The Scope of the CEM Role The purpose of this role is to support the successful delivery of our Ride 365 programme, by encouraging business, communities and individuals to take part. An aim of this role is to enable 'new-riders' or 'non-riders' to participate and for this group to be around 20% of all participants. The focus will be on working with the business to encourage new or inexperienced riders to participate. The primary roles and responsibilities of the CEM are to: <ul><li>Encourage businesses of varying types and sizes to register and participate. This will involve: contacting businesses by phone, email and in-person (with both warm and cold leads); giving presentations; meeting with relevant staff &amp; selling the concept of Love to Ride; supporting media activity; distributing marketing materials to bike shops &amp; co-promoters, on cycle paths &amp; on parked bicycles; promotion at local events etc.</li><li>Act as a central liaison for stakeholders and project partners, developing and maintaining effective working relationships and providing regular progress reports.</li><li>Contact and engage local partner organisations and encourage them to promote the Challenge externally to their local networks.</li><li>There will be a key focus on East Lancashire region. </li><li>Identify suitable 'Champions' within participating businesses, develop effective working relations with them and provide ongoing support so that they can promote Love to Ride internally and succeed at getting a high number of colleagues participating in the programme.</li><li>Provide excellent customer service to all participants and business champions.</li><li>Carry out monitoring activities to help evaluate the programme, e.g. collection of individual and group case studies.</li><li>Carry out any other duties defined by the Love to Ride Project Manager that may be necessary to further the aims of the programme.</li><li>Work alongside the client teams, to deliver a highly effective programme of activity, enabling it to become an ongoing and successful programme, promoting positive change.</li></ul>Love to Ride is the online platform that gets more people riding bikes. Both a web platform and App - people can log trips, set goals, post photos and stories, receive localised and tailored information, win prizes, and take part in our rolling calendar of engaging challenges throughout the year known as Ride 365. By taking part we support individuals, communities and businesses, to cycle more often, more confidently and long-term for transportation. With 15 years of experience in delivering successful cycling behaviour change projects right around the world, we have a solid reputation as a specialist social business creating positive change. As well as encouraging existing riders to ride more often and commute by bike, we also support people returning to or completely new to cycling. We help individuals overcome real and perceived barriers and advocate for local cycling organisations and partners in project areas. We then monitor, measure and report on the outcomes. Check out this animation to learn more about how we achieve actual behaviour change. We believe... We believe that life is much better when we feel happy, healthy, energised and connected to the people and places around us. We believe riding a bike has so many benefits to us individually, to our communities and our world. We know how great it feels to ride and we want more people to experience this feeling too. Our Mission Is to create, maintain and deliver the very best online platform and behaviour change programmes in the world, that are proven to get more people riding bikes more often. The rest will follow. Reporting and working locations As CEM you will report to the Head of Projects at Love to Ride. This role will be home based. Our head office is based at Paintworks, a short hop from the centre of Bristol. Requirements Person Specification As the CEM, you will be a friendly people-person who is excellent at building relationships and capable of representing Love to Ride in a professional manner. An enthusiastic, quality-driven self-starter, you will also have a can-do attitude and a structured approach to your work. The ideal candidate will have the following skills and experience: <ul><li>Excellent interpersonal and communication skills</li><li>Strong organisational skills, with a target-orientated approach</li><li>Dedicated 'make it happen' attitude</li><li>Effective at developing and maintaining relationships at all levels</li><li>Confident to work independently</li><li>A high degree of IT literacy and demonstrated use of online applications and tools</li><li>Ability to communicate and collaborate effectively with people in a wide range of business settings, from large public services and corporates to SMEs and local businesses and communities and other local groups and stakeholders</li></ul>Desirable (non-essential) skills: <ul><li>Knowledge of CRM systems ideally Hubspot</li><li>Building a database of contacts </li><li>Reporting capabilities </li><li>History of meeting targets in previous roles </li></ul>Benefits <ul><li>Payment: £125 per day</li><li>Location: Remote working BUT looking for someone based in Lancashire.</li><li>Hours: 3 days a week (flexible hours)</li><li>Contract: 12 months (possible to extend) </li><li>Travel: The role may require fairly extensive travel around Lancashire. There is a budget to facilitate this and where possible we encourage sustainable and active travel. </li><li>Closing date: 05/01/26</li></ul>In Summary If you think you would be a great match for this Community Engagement Manager role, live locally or within the target region and have what it takes to help us deliver a successful and highly engaging local programme, we look forward to hearing from you soon. Everyone who meets the core criteria for this role is welcome to apply. Love to Ride is an equal opportunity employer and we believe there is strength in diversity.

Community Engagement Manager

Community Manager Please note, you will be employed by a Regus Franchise Owner Why join us? *You can lead a revolution. The way in which we think about workspace and how we work is changing. We are helping to transform the working experience for millions of people. This is a revolution and you can help lead it. *Do you have what it takes to succeed? The role of a Community Manager is varied and challenging. We want you to treat your community of customers like your own business, whilst operating with our established ways of working. We empower you to make decisions that help our customers grow and succeed, because their success is your and our success. *Fast personal growth. Our rapid growth means we offer lots of career development. We identify team members with potential and give them stretch opportunities. If you are motivated and deliver results our structured training and development programmes will help you achieve your goals. *Global mobility. Our high performers get the opportunity to live and work Internationally. This can be full time or for a short time in response to a specific challenge. What does the job involve? Showcase your product - take pride in your centre looking it's best following centre standard guidelines. *Providing Excellent Customer Service - give fantastic service to existing customers &amp; Welcome new. Be responsible for resolving or escalating customer queries or issues *Grow your business - showcase your centre to new customers - show them the benefits of flexible working. Carry out walk in tours and upsell services at every opportunity. Renewals (if best dressed) *Support the community: Build a fantastic community to be enjoyed by all. This includes hosting monthly community events Help customers pay *Team - Manage a winning, customer focused team. What makes a great Community Manager? *Enthusiastic - always have a positive attitude for your customers. *Resilient - enjoys challenges and adapts to change; consistently demonstrates energy and passion. *Influential - confident and approachable; delivers results by building strong relationships with customers. *Pride - pays attention to detail; takes responsibility for maintaining high standards. *Motivated - takes ownership and acts decisively to solve problems and deliver results. Makes every minute of every day count. *People - sets clear goals and expectations, supports and encourages your team. Leads by example, provides feedback and develops team members. Rising at Regus Our structured training and development programme supports those who deliver results and have the right ambition. We offer career paths that match your skills and ambitions, you can quickly become either an Operations or Sales Director. We will help you work out which is the right path for you and achieve it.

Job Description Housing Advisor £35,520 - £42,060 per annum based on experience Housing Advisors work on the frontline of the London Housing crisis. Your role will be to work as part of a team taking applications for those in housing need and determining what assistance the Authority is able to give. Homelessness is as a result of private sector evictions, it's the result of overcrowded families, it's the result of domestic abuse. The role can be challenging but also rewarding. The right candidate has the opportunity to positively impact the lives of hundreds of residents across Newham. This is an excellent role for a career in housing, with clear opportunities for progression. Interesting, difficult, fulfilling and never boring. About the Job Homelessness in London is a big problem with more than 6500 households approaching London Borough of Newham alone last year. Following our successful implementation of our Trainee Programme, we are giving experienced Housing Advisors who do not have a permanent role the opportunity to apply for a position within HPAS. This role is only suitable for experienced Housing Advisors as training will not be provided due to our new Trainee Programme which is at capacity. What Newham Can Offer We offer flexible working, with the possibility of working from home up to 3 days a week. Your Skills You should have experience of: <ul> <li>Working within a homelessness prevention and assessment service post HRA 2017 in a busy London Borough.</li> <li>Dealing with a diverse and vulnerable clientele, either face-to-face, on the phone or through email.</li> <li>Achieving performance targets and meeting departmental objectives</li> <li>Providing quality advice and information to members of the public and of handling complaints and enquiries</li> <li>Producing high quality written communications to a corporate standard</li></ul>To Apply (Please Read!) You must submit a supporting statement through our recruitment portal. The supporting statement must demonstrate how you meet the relevant requirements listed in the person specification section of the job description. This should be no more than 2 sides of A4. Shortlisting decisions will be based on candidates' relevant experience and on candidates' suitability for the role in line with the person specification, as described in your supporting statement. Please view JD here Closing date 1/1/26 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. About Us The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Overview Change, Grow, Live services and staff provide wraparound support to rough sleepers and will work directly with emergency accommodation to support the staff with this group of people. We are looking for enthusiastic individuals and friendly faces to help support people in leading healthier lives. A fantastic, new opportunity has arisen to become a PHE Homeless Recovery Coordinator, we are now looking to recruit a fixed term staff member to join our dedicated multi-disciplinary team in Birmingham to support rough sleepers with harm reduction and to engagement in treatment and will sit within drug and alcohol treatment services. You will focus on engaging with people who have a history of rough sleeping and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. Where: Birmingham Hours: Full time, 37.5 per week Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Contract Type: Fixed Term Contract until 31/12/2026 *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Establishing effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies</li><li>Work closely with the local authority, Health &amp; Social care sector, partners and any provision linked to Homelessness and improve joint working, attending multi-disciplinary meetings when as and when required</li><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Coordinate the transfer of any accommodated out of area individual. This may include referral to and liaison with their new drug and alcohol service and pharmacy and provision of bridging prescription until an appointment and prescription is provided. Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>You will focus on engaging with people who have a history of rough sleeping and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. Some knowledge of one or more of the following is required: <ul><li>Homelessness </li><li>Mental health </li><li>Criminal Justice System </li><li>Substance misuse </li></ul></li><li>Have a strong knowledge and understanding of substance misuse issues </li><li>Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li></ul>What we will give to you: <ul><li>Generous holiday entitlement (+ bank holidays), increasing annually for first five years' service</li><li>Flexible working arrangements</li><li>Paid 'Wellness' hour each week, plus access to our Wellness Hub and Employee Assistance Program</li><li>Contributory pension scheme</li><li>Discounts on shopping, cinema, holidays, and more</li><li>A friendly and supportive team environment</li><li>Free eye test vouchers</li><li>Extensive training, career development, and progression opportunities</li><li>Cycle to Work and generous Refer a Friend Scheme</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Chardine Roberts | <a href="mailto:chardine.roberts@cgl.org.uk" target="_blank">chardine.roberts@cgl.org.uk</a> | 07469355987 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

PHE Homeless Recovery Coordinator

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: This role will be operating in the area of the East Midlands, covering the area of Chesterfield/Derby, and with travel to surrounding areas. Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region. In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation. The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed. While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. Responsibilities and Duties: Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working. Duties: <ul><li>Ensuring properties are safe, secure and clean</li><li>Ensure accommodation is prepared and ready for occupation in accordance with company timescales.</li><li>Performing all necessary functions to manage the move in/move out process.</li><li>Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.</li><li>Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.</li><li>Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.</li><li>Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.</li><li>Meeting tight deadlines and making properties available within agreed timescales.</li><li>Inventory management of all soft furnishings and sundry items.</li><li>To keep accurate and timely records in accordance with departmental policy</li><li>To attend mandatory training and participate in staff development courses as appropriate.</li></ul>Personal Characteristics: Skills: The post holder must have the following skills: <ul><li>Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.</li><li>Extremely well organised.</li><li>Able to work well under pressure.</li><li>The ability to prioritize.</li><li>Able to work alone and part of a team.</li><li>Have an interest and willingness to train.</li><li>Network with local and national agencies.</li><li>Full and current manual driving licence.</li></ul>Knowledge: <ul><li>Experience in the social housing sector, ideally having worked with people at risk of homelessness.</li><li>Experience of supporting individuals with complex trauma and issues</li><li>Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.</li></ul>Behaviour: <ul><li>Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.</li><li>Resilient and able to deal with people who's presentation may be complex and sometimes challenging.</li><li>Methodical in approach to ensure everything is done accurately and comprehensively.</li><li>Keen to support colleagues and ensure the business is working cohesively and to the same objectives.</li><li>Keen on a strong compliance culture.</li><li>Able to work without direction.</li><li>Adaptability and being prepared to help out if circumstances require.</li><li>Keen to lead by example.</li></ul>We would expect you at all times to: <ul><li>act with integrity</li><li>act with due skill, care and diligence</li><li>act with professionalism</li><li>be open and co-operative with colleagues</li><li>act with compassion to those both within the Company and those who we support in the accommodation.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

236 Community and customer services Jobs