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Recovery Coordinator - New Vision Bradford Location: 30 Manningham Lane, Bradford BD1 3DN Working Hours: 37 hours per week Contract Type: Permanent Salary: £25,110 - £32,090 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role The role of a Recovery Coordinator is to manage a caseload, devising, implementing, and reviewing ongoing recovery plans and treatment. liaising with the full range of workers and skills within the team, including family members and significant others as appropriate. You will help set goals in recovery and help people achieve their goals, in a safe and supportive way. What You'll Do Recovery coordination is a diverse and rewarding role, which includes key duties such as: <ul><li>Facilitate and promote individuals progression from initial engagement, through structured treatment, to self-sustained recovery.</li><li>Manage an adult caseload of alcohol dependent clients.</li><li>Devising, implementing and reviewing ongoing recovery and treatment plans.</li><li>Reduce alcohol-related harm to individuals and to the wider community. </li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals.</li><li>Scripting.</li></ul>To Succeed in This Role, You'll Need: <ul><li>Experience of working with people with alcohol and/or drug problems and/or people with complex and multiple needs.</li><li>A Health and Social Care NVQ or equivalent</li><li>A driving licence and having access to a vehicle would be desirable but not essential.</li></ul>To view the full job description and person specification, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-12

Recovery Coordinator

Are you passionate about making a difference in the community? Join our dynamic Housing Advisory Service team as a Housing Caseworker. You will play a crucial role in providing support, guidance, and advice to households seeking assistance. This role involves working across different locations to meet the needs of the service. Key Responsibilities: - Deliver high-quality housing options, advice, and homeless prevention casework in line with the Housing Act 1996 (as amended). - Support households through applications under Part VII of the Housing Act 1996, including attending court to assist with possession proceedings. - Make informed decisions in line with statutory duties and provide support under Section 17 of the Children Act 1989 when necessary. - Conduct home visits to confirm homelessness, inspect housing conditions, and verify household circumstances. - Liaise with Property and Procurement to secure accommodation and recommend access to other accommodation schemes. - Interpret and explain complex legal matters to tenants, landlords, and other interested parties. - Provide advocacy for applicants in court and support around claiming benefits. What We're Looking For: - Experience in handling homelessness applications and making decisions in accordance with the Housing Act 1996. - Strong case management skills with the ability to plan, prioritise, and communicate effectively with customers. - Excellent interpersonal skills to handle complex enquiries and complaints tactfully. - Ability to work both independently and as part of a team. - Proficiency in using IT databases to manage information effectively. Why Join Us? - Be part of a team dedicated to preventing homelessness and improving housing conditions. - Work collaboratively with various departments and external agencies. - Opportunity to make a real impact in the community. - Supportive work environment with opportunities for professional development Contact details: If you would like to know more about the role, please contact <a href="mailto:Violet.Mukungu@Enfield.gov.uk" target="_blank">Violet.Mukungu@Enfield.gov.uk</a> and <a href="mailto:Rebecca.Porthouse@Enfield.gov.uk" target="_blank">Rebecca.Porthouse@Enfield.gov.uk</a> for an informal discussion. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: - An excellent pension through the Local Government Pension Scheme (LGPS). - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. - A blend of remote and office based working for most roles. - Interest free season ticket loan repayable over three or ten months. - Career development and learning experiences from a range of training courses and learning methods. - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. - Health and leisure discounts and tax-free bikes for work. - 1 month paid sabbatical for Children's Social Workers We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Housing Caseworker

£35,600 per annum + excellent benefits 37 hours per week Location: Hybrid, based at our Trust Office in Staple Hill, Bristol Maternity cover 11-month Fixed Term Contract Click here to view full Job Profile Closing Date: 11th January 2025 Interview Dates: 20th and 22nd Jan 2025 We have an exciting opportunity in the Milestones Trust Learning and Development team. The Learning and Development team provides development and career progression opportunities to ensure our staff have the right skills and knowledge to excel in their roles and make a difference in the lives of the people we support. We are looking for someone to join us on a fixed term contract (maternity cover) as our Learning and Development Advisor. You will be joining a team that values collaboration, creativity and making an impact. This role is based at our office in Staple Hill, Bristol with travel to our services in Bristol, Swindon and surrounding areas. Hybrid working is available- some days in our office in Bristol will be required. Most facilitation is done face to face in our Bristol or Swindon offices. As our Learning and Development Advisor, your responsibilities will include: <ul><li>Designing and facilitating engaging training programmes </li><li>Supporting the roll out of our in-house leadership programme </li><li>Coordinating external funding submissions to support learning initiatives</li><li>Overseeing our apprenticeship opportunities</li><li>Supporting the overall support L&amp;D team provide to colleagues </li><li>Leading on our onboarding programme </li></ul>We'd love to hear from you if you have: <ul><li>Significant experience as an independent facilitator who can engage and inspire. A training qualification is desirable but not essential. </li><li>A good understanding of the social care sector </li><li>Experience in a learning and development role within a regulated sector</li><li>Confidence using a Learning Management System and/or HR information system</li><li>A positive solution focused approach </li></ul><ul><li>A passion for developing staff and helping them thrive </li></ul>Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity we are today. That's why we are committed to rewarding you with a competitive pay and benefits package including: <ul><li>34 days Annual Leave Entitlement (including all recognised public holidays)</li><li>Get paid when you want - Access your money as you earn it and request your earnings before payday using Dayforce Wallet. </li><li>Refer a Friend Scheme earning you up to £750</li><li>Company pension scheme, to help grow your retirement pot</li><li>Generous Occupational Maternity/Paternity pay</li><li>Learning and development opportunities for you to build your career</li><li>Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc. </li></ul>We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust. For an informal discussion about the job role please contact Lisa Bayley, Head of Learning on 07801 167 623 or Andrea Gonzalez, Learning Team Advisor on 07385 413 551. By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details. *Please refer to our Refer a Friend policy for full details of eligibility and terms. Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.

Learning and Development Advisor

Salary Range: £28,000 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Nottingham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

Resident Liaison Officer

Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul> <li>Tenancy and estate management</li> <li>Investigating nuisance and anti-social behaviour</li> <li>Resident engagement</li> <li>Delivering excellent customer care</li> </ul>We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:cbiggs@lambeth.gov.uk" target="_blank">cbiggs@lambeth.gov.uk</a> and Samantha Stewart (<a href="mailto:Sstewart@lambeth.gov.uk" target="_blank">Sstewart@lambeth.gov.uk</a>). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 11 January 2026. Shortlisting: 12 &amp; 13 January 2026. Interviews: Week commencing 19 January 2026. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere. We actively support applications from Lambeth Care Leavers.

Neighbourhood Housing Officer

Job Details We have a fantastic and exciting opportunity for people who want to make a difference to vulnerable and elderly people in Dudley. Dudley Council is committed to ongoing improvement and achieving excellence. The service has an opportunity to work as part of a highly skilled and motivated team to install Technology Enabled Care (TEC) equipment, complete assessments, participate in our falls response service to support non-injured fallers up from the floor and work as part of team answering alarm calls, housing repair calls, Emergency Duty Team calls and other out of hours contacts for the Council. We are looking for a Community Alarm Officer to join our successful and TSA accredited Telecare Service. The service provides, installs, monitors and responds to alarm activations that enable people to remain at home, promoting independence, choice and control. The service operates 24/7 and the successful candidate must be able to work shifts that include evenings, nights, weekends and Bank Holidays as part of a rota system. You will work a 37 hour week over a rolling rota. The salary is £31,537 to £34,434 plus 15% shift enhancement and weekend allowances. The successful candidate must hold a full driving licence and have use of a car, which must be insured for business use. We will also complete checks with the DVLA regarding your driving licence, MOT and insurance. For more information on this role or an informal chat please contact Allan Tench, Carol Moss or Ema Robinson on 0300 555 2040. The closing date is 11th January 2026 Previous applicants need not apply. The Council is committed to safeguarding and promoting the welfare of vulnerable groups and expect all staff and volunteers to share this commitment, therefore the post is subject to medical clearance and an enhanced DBS check Workplace Attendance: Onsite full time So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents Job Description and Person Specification Employee Benefits List.pdf

Community Alarm Officer

Location: B73 6EB, must be willing to work between all our Birmingham leisure centres.Hours: 40 hours per week between Monday to Friday + Occasional evenings / weekends when required. Salary: £26,280.07 per annum + Excellent benefits Are you passionate about community development and bringing people together? Birmingham Community Leisure Trust is looking for a motivated and community-focused Community Engagement Officer to help transform our leisure centres into vibrant community hubs. About the Role As a Community Engagement Officer, you will play a key role in building strong relationships with local communities, voluntary organisations, and partners. You'll help ensure our leisure centres offer more than just physical activity - creating welcoming spaces where people can connect, feel supported, and thrive. You will work across various leisure centres in Birmingham, identifying opportunities to deliver inclusive, community-focused activities that meet the diverse needs of local residents. Key Responsibilities <ul><li>Build and maintain strong relationships with community organisations and partners</li><li>Create and manage a comprehensive community contact database</li><li>Identify and develop opportunities for community activities within leisure centres</li><li>Liaise with centre staff to book and coordinate activities and sessions</li><li>Support organisations once activities are established</li><li>Assist with member sign-ups and site tours where required</li><li>Identify and support applications for external grant funding</li><li>Contribute to and lead the BCLT Sport &amp; Community Engagement Plan</li><li>Support centre staff with community-related queries</li><li>Assist with advertising and promotion of activities</li><li>Ensure equality, diversity, safeguarding, and privacy needs are understood and met</li></ul>About You We're looking for someone who is: <ul><li>A strong communicator with excellent interpersonal skills</li><li>A team player who can build trust and positive relationships</li><li>Self-motivated, organised, and able to manage multiple projects</li><li>Flexible and able to work under pressure</li><li>Confident using IT and Microsoft Office packages</li><li>Passionate about equality, diversity, and safeguarding</li></ul>Essential Requirements <ul><li>A community development qualification and/or relevant leisure/community experience</li><li>A full, current driving licence</li><li>Willingness to travel across Birmingham as required</li></ul>What we offer <ul><li>Holidays: 21 days (pro rata) plus bank holidays </li><li>Pension: Up to 6% contributory pension scheme</li><li>Training and development: A wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li><li>Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate. *Google Chrome is the preferred browser to access Serco careers website*

Community Engagement Officer

Forefield Junior School part of Mersey View Learning Trust. We are seeking a reliable Premises Officer who, under the guidance of senior staff, will be responsible for the maintenance, cleanliness, and security of the school premises. Please visit Mersey View Learning Trust's website for further details. The Trust is required under law and guidance to check the criminal background of all employees. Decisions to appoint will be subject to consideration of an Enhanced Disclosure, including a Barred List check from the Disclosure and Barring Service. Because of the nature of the work for which you are applying this post is except from the rehabilitation of offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020). The amendments to the rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance on whether a conviction or caution should be disclosed can be found on the Ministry of Justice website which can be accessed here: <a href="https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974" target="_blank">https://www.gov.uk/government/publications/new-guidance-on-the-rehabili…</a> Successful applicants will be required to complete a confidential medical questionnaire and may be required to undergo a medical examination. The Trust may carry out an online search on shortlisted candidates as part of our due diligence and in line with Keeping Children Safe in Education. This may help identify incidents or issues that have happened and are publicly available online, which we may wish to explore with you at interview. Candidates are asked to complete the application form which is available via Mersey View Learning Trust website, by closing date 30th January 2025. We look forward to receiving your application. How to apply Apply via Mersey View Learning Trusts Website: <a href="https://www.merseyview.com/Vacancies/" target="_blank">https://www.merseyview.com/Vacancies/</a>

Premises Officer

<ul><li>Reference: EC187 </li><li>Division: Crawley Homes </li><li>Salary: £29,282.00 - £31,904.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 19 December 2025 </li><li>Interview date:22 January 2026</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: D - E </li><li>Working hours: 37 per week </li><li>Closing date: 11 January 2026 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul>Apply for this job About the role Are you passionate about delivering excellent customer service and making a difference to our residents? We are looking for a dedicated Housing Assistant to join our Tenancy Services team in Crawley Homes. This is a fantastic opportunity to grow your career in a supportive and dynamic environment. If you have a strong background in office administration and a passion for public service, we'd love to hear from you. As a Housing Assistant, you'll play a key role in supporting the delivery of high-quality housing services. Your responsibilities will include: <ul><li>managing direct debit processes and rent control tasks</li><li>handling low-level rent arrears and processing refunds</li><li>supporting the Tenancy Management team including mutual exchanges, name changes, and tenancy queries</li><li>assisting with the voids and lettings process - from receiving keys to creating tenancy agreements</li><li>responding to housing enquiries and maintaining accurate records</li></ul>What we're looking for: <ul><li>proven admin experience, ideally in housing or local government</li><li>excellent communication and organisational skills</li><li>ability to work independently and as part of a team</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. Additional information Satisfactory clearance of a Basic Disclosure and Barring check (DBS) is a condition of employment. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. Our way of working Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. How to apply Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form. For an informal conversation or further information regarding the role, email <a href="mailto:Asad.Raja@crawley.gov.uk" target="_blank">Asad.Raja@crawley.gov.uk</a>, Area Housing Manager or call on 01293 438755. Apply for this job Related documents <ul><li> Housing Assistant job description (PDF, 137.78 KB) </li></ul>Salary range <ul><li>£29,282 - £31,904 per year</li></ul>

Housing Assistant

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Housing Officer AASC Preston &amp; Fylde Full time, 37.5 hours per week. Monday - Friday Salary: £26,906.00, plus Serco Benefits. You are required to have a valid UK driving licence for this role. A company car will be provided. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the North West of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Main purpose: <ul><li>Delivery of services required under the AASC contract to support Service Users in their Area. </li><li>Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets. </li><li>Provide welfare support and signposting to the Service Users in their care. </li><li>Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.</li></ul>Main Accountabilities: <ul><li>Ensure delivery of all core Service User support services as prescribed under the contract. </li><li>Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure. </li><li>Respond to requests for assistance and support received via the AIRE Services. </li><li>Manage incidents raised by the AIRE Services. </li><li>Deliver against the tasking schedule or as required by the Field operations manager. </li><li>Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales. </li><li>Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance. </li><li>Undertake further inspections as required (i.e. pre-dispersal). </li><li>Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP).</li><li>Complete first fix and minor repairs where identified and tasked </li><li>Maintain property standards to ensure compliance with contractual commitments and property legislation. </li><li>Accountable for following all processes, procedures, and policies under the contract. </li><li>Manage access to the IA for suppliers, visitors, maintenance etc. </li><li>Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children's safeguarding needs, etc. </li><li>Assisting with day-to-day IA operations including, daily registers, post, reception duties etc. </li><li>Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary. </li></ul>What you'll need to do the role: <ul><li>Strong experience of working in a service environment, with demonstrable knowledge of communication skills.</li><li>Knowledge/experience of working within a property related environment. </li><li>Strong interpersonal skills. </li><li>IT literate, knowledge of MS Word, Excel, etc. </li><li>Ability to manage conflict. </li><li>Strong organisational skills. </li></ul>Desirable: <ul><li>Some maintenance knowledge desirable.</li><li>Safeguarding knowledge/experience in a similar environment desirable. </li><li>Experience in a security related role. </li></ul>Why Serco: Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer: <ul><li>Salary: Competitive salaries with annual reviews.</li><li>Pension: Up to 6% contributory pension scheme.</li><li>Holidays: 25 days' annual leave plus bank holidays.</li><li>Training and development: We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.</li><li>Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.</li><li>Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.</li><li>ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.</li><li>Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.</li><li>Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.</li></ul>#aasc About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

The role This person will ensure successful delivery of neighbourhood services in our sheltered and Extra Care villages, high levels of performance and delivery of the consumer standards, and ensuring our customers are safe, focusing on tenancy sustainment, support and Customer wellbeing. The role requires agility and flexibility, as the individual will work across three village locations. Job requirements <ul> <li>Making sure our neighbourhood models runs smoothly every day in our Extra Care and Sheltered Villages.</li> <li>Supporting residents to live safely, independently, and comfortably in their homes, and providing great customer service whenever they need it.</li> <li>Carrying out risk assessments pre tenancy and in response to changing needs, including responding to complex housing support needs and giving advice and guidance.</li> <li>Working with the Customer and Neighbourhoods Teams to regularly visit residents, check their telecare equipment, spot any changes in their needs, and refer to outside partners when needed.</li> <li>Working with other teams and contractors to help keep buildings and facilities running smoothly.</li> <li>Leading on new projects, partnerships, and initiatives that benefit residents and the wider community.</li></ul>What we're looking for: <ul> <li>Significant experience in delivering neighbourhood services.</li> <li>Ideally, some experience of delivering in a supported housing environment.</li> <li>A housing-related qualification or the willingness to work towards one as that requirement comes in.</li> <li>Knowledge and experience of housing and the relevant legislation and regulations that apply to housing providers.</li> <li>Experience of giving great customer service with a genuine compassion for people.</li> <li>Be highly motivated and outcome focused, with a level of emotional resilience.</li> <li>Ability to communicate at all levels.</li> <li>Ability to be flexible and adapt to changing situations.</li> <li>A full UK driving license with the use of your own vehicle.</li> <li>Enhanced DBS required.</li></ul>Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Housing #ExtraCareOfficer #HousingOfficer #CustomerService #NeighbourhoodSupport #JobsThatGiveBack #FullTime #GreatBenefits Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Staffs Housing is a leader in providing quality affordable housing to Staffordshire, Cheshire and the surrounding areas, ensuring there are no barriers to home-seekers finding a place they're proud to call home. Watch our short video below and hear what our residents think about us and how we're breaking down the barriers to good quality housing. Why choose us? No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Extra Care & Sheltered Housing Officer

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Income Officer Shrewsbury based, travel across county. Are you passionate about delivering exceptional customer-focused services and helping tenants sustain their tenancies? We are looking for an enthusiastic and proactive individual to join our team as an Income Officer. About the Role As an Income Officer, you will report to an Income Manager, who will support you in your health and safety, training, and development. In this role, you will be responsible for managing a designated income management caseload and ensuring tenants, and other stakeholders receive outstanding service regarding their rent, garage, and other Neighbourhoods-related debt. Key Responsibilities <ul><li>Manage a caseload for income management, including rent, garage, and other related debts.</li><li>Provide the main frontline contact for tenants, , and other stakeholders concerning income management matters.</li><li>Deliver a high-quality, customer-focused service to ensure effective arrears management.</li><li>Work proactively with tenants, colleagues, and partners to recover income, adopting a preventative approach to minimize rent, garage, and other STAR Housing-related debt or void-related income loss.</li><li>Adhere to established processes, policies, and procedures, and contribute to reviews of policy and practice.</li><li>Identify vulnerable individuals and provide them with appropriate support to ensure they are not disadvantaged in the income recovery process.</li></ul>What We're Looking For Whilst income recovery and arrears management experience is desirable, if you have the following we would like to hear from you: <ul><li>Customer-focused and committed to delivering exceptional service.</li><li>Adept at working collaboratively with tenants, colleagues, and partners.</li><li>Proactive in identifying solutions, especially for vulnerable individuals.</li><li>Organized and detail-oriented, ensuring policies and procedures are followed.</li><li>Excellent awareness of time management</li></ul>Why Join Us? This is an opportunity to make a real impact in people's lives by helping them sustain their tenancies and access the support they need. You will be part of a team that values collaboration, innovation, and commitment to improving the community. Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Income Officer

Job title and organisation: Head of Housing - The Bridge Project Salary: £42,545 Hours: 37.5 Contract: Permanent Location: 35 Salem Street, Bradford, BD1 4QH Closing Date and Time: Monday January 2026 at 12 Noon The Bridge Project has been working in Bradford for over 40 years, supporting individuals, families and communities to improve people's lives in a sustainable way, recognizing that solutions are often complex. We have a strong staff team of 115 dedicated individuals who address a range of issues such as homelessness, substance misuse, sex working, offending, and provide quality supported housing to around 30 people. We are now seeking a proactive and experienced housing professional to lead on the acquisition, management, and compliance of our supported housing portfolio. This role will support the Bridge Project's mission and strategic goal, of expanding its housing stock and becoming a registered provider of social housing. The postholder will be responsible for property acquisitions (purchase and leasing), asset management, and landlord safety compliance across Bridge's housing services. They will ensure all homes are tenancy-ready, safe, and fully compliant with required legislation and requirements including the Decent Home Standard and the Housing Health and Safety Rating system (HHSRS). This role is pivotal to our growth and journey towards registered provider registration. Over the next two years, our asset portfolio is expected to expand to around 80 units, and the postholder will lead the development of a robust asset management and compliance framework to support that growth. Because of our size, the postholder will cover a variety of responsibilities that in larger providers would be divided across several teams. This makes the role ideally suited to someone with a housing background and a sound knowledge of housing or property compliance, proven leadership skills, and experience of governance or assurance, who is now ready to take the next step in their career, supporting and growing with us. The post holder will be working closely with the Executive Team and governance groups. In return, as well as a rewarding career, we can offer a competitive salary, 4% pension contribution, generous annual leave entitlement, an L&amp;D programme, employee assistance scheme, life insurance, a monthly team wellbeing session and a programme of mindfulness activities for staff. The Bridge Project is a Mindful Employer. If you would like to have an informal conversation about the role, please contact Peter Roebuck, Deputy Director of Supported Housing on <a href="mailto:peter.roebuck@newvisionbradford.org.uk" target="_blank">peter.roebuck@newvisionbradford.org.uk</a> To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project You must complete the Bridge Project's application form in order to be considered for the role. The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria. No CV's are accepted. No Employment Agencies please. Closing date: 12 noon Monday 12 January 2026. Interviews will be held on Monday 19 January 2026, in person at 35 Salem St, Bradford. The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions. #EXT #LI-DNI

Head of Housing

Job introduction You'll work within our Allocations Team, supporting and managing a team of Housing Allocations Officers as they work with applicants that have a recognised housing or medical need to move and manage expectations of those applying to join the register or those that are already registered and bidding. To support this team, you'll need excellent management and organisational skills, along with a genuine passion for supporting households in need of social housing. For an informal discussion, please contact Rachel Fitchie, Housing Options Manager by emailing <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> About the role Brighton &amp; Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As our Housing Allocations Team Leader, you will guide and develop a dedicated team of Housing Allocations Officers. You will need to understand that demand for social housing far outweighs the accommodation we have available and have a good understanding of Housing Legislation, Care Act legislation and Brighton &amp; Hove Allocations Policy. We're looking for someone to: <ul><li> Lead and manage the Housing Allocations team on a day-to-day basis</li><li> Monitor workloads, set team objectives and uphold service standards</li><li>Coach, mentor and support officers to build their skills and resilience</li><li>Collaborate with teams within the service and external registered providers to make best use of social housing stock within the City.</li></ul>Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Shortlisting guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense. For more information about our values and the benefits of working at the council, visit Why work for us Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£39,862 - £42,839 per year</li></ul>

Housing Allocations Team Leader

Job introduction Are you passionate about making a tangible difference in people's lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation. For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> . About the role As a Housing Allocations Officer, you'll play critical role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You'll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council's Allocation Policy. We're looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community. If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you. If successful we can offer the following benefits.: <ul><li>a competitive salary</li><li>training and qualifications</li><li>career progression with the opportunity to become involved in bespoke projects</li><li>flexible working</li><li>a generous annual leave allowance with the opportunity to buy extra days</li><li>staff discounts</li><li>admittance into the Local Government Pension Scheme</li></ul>Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£32,061 - £33,699 per year</li></ul>

Housing Allocations Officer

Job Description About the role Are you passionate about helping people? You could be the perfect fit for our new Independent Living Advisor role at The Guinness Partnership. This is a full time, 35 hours per week, permanent role covering our sites in Chesterfield, Sheffield and Shirebrook. You will need to hold a full UK Driving license and have access to your own vehicle. The overall purpose of the role is to provide an intensive housing management service to Guinness sheltered housing customers. What we are looking for We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. The role will require regular travel to sites in Shirebrook, Sheffield &amp; Chesterfield. You will be able to demonstrate Essential: <ul> <li>Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience of carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good oral and written communications.</li> <li>Good knowledge of Microsoft Office.</li> <li>Demonstrates the Guinness Behaviours. </li></ul>Desirable: <ul> <li>Up to date working knowledge of Housing Benefit.</li> <li>Experience in dealing with bereavement and loss.</li> <li>An understanding of both housing management and support services.</li></ul>Qualifications Essential: <ul> <li>Appropriate professional or vocational qualification.</li></ul>If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TJTGP REEDTGP

Independent Living Advisor

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Salary range <ul><li>£31,283 per year</li></ul>

Housing Options Officer

The Vacancy Are you an experienced Housing Officer looking for a new role? If so, please keep reading. As a Housing Officer you'll be working across Greater London on a dispersed patch of agency managed and covering some general needs properties. You will be responsible for delivering a successful housing and tenancy management service. You will ensure there is a strong focus on delivering excellent customer service, whilst effectively supporting your customers who will have varying and diverse needs. On a day to day basis you may find yourself <ul> <li>Liaising with agents onsite.</li></ul><ul> <li>Customer focused, working with residents in the community.</li></ul><ul> <li>Working collaboratively with other teams, safer neighbourhood teams and external stakeholders.</li></ul><ul> <li>Investigating and actioning tenancy breaches, undertaking the necessary action to enforce the terms &amp; conditions of the tenancy agreement.</li></ul><ul> <li>Attending court / undertaking evictions.</li></ul><ul> <li>Conducting viewings and sign ups.</li></ul><ul> <li>Delivering a programme of property / estate inspections, prioritising FRA / H&amp;S actions.</li></ul>This role is a 12-month fixed-term contract. Internally, this vacancy will be offered as a secondment, so please discuss it with your leader before applying. About you You will come to the role with a CIH or equivalent housing qualification or significant housing management experience. You will have experience of housing management. You'll have a proven track record of dealing with challenging situations, taking into account a broad range of customer needs. You will be very aware of current housing issues and practice, housing law, regulations with knowledge of leasehold and shared ownership management. You will be confident in your communication style, able to adapt it to suit the needs of your customers. You will have strong IT skills and have previous experience of using CRMS. The role will require you to travel throughout the patch, so a full UK driving licence and access to a vehicle for work purposes would be desirable. When not out and about in the community you'll be able to base yourself from home or the office whichever suits you. Ideal candidates will be based in the Greater London area. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. You will be required to undertake an enhanced DBS check if successful. Internally this vacancy will be offered as a secondment, please discuss with your leader before applying. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Officer - 12 Month FTC / Secondment

The ServiceStrategic Housing Services covers a wide&nbsp;remit&nbsp;including Private Sector team, Homelessness and housing options, Asylum&nbsp;seeker&nbsp;and&nbsp;refugee, Gypsy and Roma&nbsp;Traveller, Affordable housing and policy. The team reports to the Housing Services Manager.&nbsp;We have an exciting opportunity for a Senior Private Sector Initiatives Officer to join our Strategic Housing Team to assist with the delivery of a Selective Licensing Scheme. &nbsp;We are looking for:&nbsp;<ul><li>A highly motivated and enthusiastic person</li><li>Who isa great teamplayer</li><li>NVQ level 4 or equivalent(ideally in Housing or Environmental Health)</li><li>With recent experience in this field to show a thorough knowledge in the relevant context. </li><li>Experience of selective licensing schemes including enforcement.</li></ul>The role requires:&nbsp;<ul><li>Excellent&nbsp;organisational&nbsp;and communication skills, being able to communicate with people on all levels including council members, colleagues and members of the public.</li><li>A good level of effective IT skills and the ability to understand and develop the use of ICT to achieve work objectives.</li><li>The post holder will be based in&nbsp;Blyth&nbsp;area, working with community groups and other stakeholders in the area to contribute to the overall regeneration and improvement of the area.   </li><li>The post will provide a first point of contact for private landlords and stakeholders (by all access channels), dealing with enquiries on selective licensing (the licensing of private landlords&nbsp;in order to&nbsp;rent their homes in certain areas of Northumberland) and guiding though the licensing process.</li><li>The&nbsp;post holders&nbsp;will be responsible for Housing Conditions in the Private Rented Sector within selective licensing areas. Specifically, the enforcement element of Private Sector Housing functions in relation to Parts 1, 3 and 4 of the Housing Act 2004 and associated legislation. </li><li>The post holder must hold a valid UK Driving&nbsp;Licence</li></ul>The&nbsp;post holder&nbsp;will be working in a small team based in Blyth. This is a full-time role&nbsp;on&nbsp;a permanent contract. The selective licensing scheme was approved in October 2024, and we require someone with knowledge and experience in the field to assist us to further develop and deliver the scheme for the duration of the licensing period.&nbsp;&nbsp;NCC band 8 salary&nbsp;£39,862- 44,075 (negotiable depending on experience)&nbsp; &nbsp;Why choose us?&nbsp;We have some outstanding benefits and perks to offer you, including:&nbsp;<ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees) </li><li>To see all our excellent benefits and perks, please click&nbsp;<a href="https://www.northumberland.gov.uk/getmedia/25e88b23-2a04-4325-955c-9678331d3201/NCC-benefits-leaflet-March-2024.aspx" target="_blank">here.</a></li></ul>

Senior Private Sector Initiatives Officer

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: Community Manager, Merchant Square Reporting to Bewonder*, and working closely with the client, the Community Manager will be responsible for leading the development and delivery of a comprehensive community experience, events, and marketing strategy for the 10,000 residents, occupiers, and visitors at Merchant Square Estate. This role combines strategic placemaking with hands-on community engagement and activation to position Merchant Square as a premium mixed-use destination in Paddington Basin where people live, work, and visit. Objective of Role The purpose of this Community Manager role is to create and deliver a bespoke community experience and engagement programme that drives occupier satisfaction, stimulates visitor footfall, and establishes Merchant Square as a thriving, premium mixed-use estate. The role focuses on building strong relationships across the diverse community while delivering exceptional events and marketing initiatives that enhance the overall estate experience. Team Structure The Community Manager will work as an integral extension of the client team, maintaining a close collaborative relationship that is fundamental to the success of the Merchant Square community. This partnership approach ensures seamless alignment between client objectives and day-to-day community management activities. The Community Manager will report to the Community Lead at Bewonder* who will provide strategic support and guidance, while also having access to Bewonder*'s in-house creative studio, digital team and network of partners. As part of a network of Community Managers across the UK, they will benefit from best practice sharing and networking opportunities within this professional group. Working closely with both the onsite client team and the Merchant Square Estate Management team, the Community Manager will foster strong working relationships that enable cohesive property management and community development aligned with the client's vision and operational requirements. Main Duties and Responsibilities Community and Events Management <ul><li>Act as lead contact and coordinator for events, communications, and marketing activities across the estate</li><li>Strategically plan the yearly programme of events that contributes to the overall Merchant Square brand for the benefit of estate occupiers, residents, and local community</li><li>Establish regular meetings with main occupier (office, retail and leisure) and resident representatives to develop strong working relationships and support ongoing communications</li><li>Create and deliver an engaging and vibrant community/placemaking strategy that connects customers within Merchant Square Estate</li><li>Implement placemaking projects to enhance and activate the spaces throughout the estate</li><li>Deliver events on-site as the leading point of contact, managing external partners and ensuring operational excellence</li><li>Engage with local charities and produce annual CSR programme aligned with sustainability and social impact agenda</li></ul>Marketing and Communications <ul><li>Drive marketing activity for Merchant Square Estate, managing all marketing channels including website, social media handles, and monthly newsletter to drive digital engagement</li><li>Coordinate activity and development on upcoming Merchant Square mobile application</li><li>Leverages available photography and videography resources to develop engaging social media content, transforming professional visuals into posts that showcase Merchant Square's vibrant community and activities</li><li>Manage estate communications and signage with designers</li><li>Manage relationships with external creative and communication agencies</li><li>Write content for awards submissions and create engaging content for various platforms</li><li>Liaise with occupiers, residents, and traders regarding offers, news, and campaign feedback</li></ul>Operations and Administration <ul><li>Close collaboration and communication with the client and estate management team to ensure they are aware of ongoing community activity</li><li>Collate appropriate documentation for each event including Event Management Plans, Risk Assessments, and License documents, ensuring all events adhere to health &amp; safety and licensing policies</li><li>Manage the events and marketing budget effectively throughout each service charge year</li><li>Engage and negotiate with potential commercial partners for events, pop-ups, and filming opportunities</li><li>Support occupier customer feedback programmes and surveys, using feedback to inform strategy</li><li>Maintain confidentiality of all appropriate communications and documentation</li><li>Support control and management of assigned budgets, raising external revenue through events activities where possible</li></ul>Key Stakeholders <ul><li>European Land (Client)</li><li>Bewonder* (JLL)</li><li>Estate Management team (JLL)</li><li>Occupiers, residents, building managers &amp; retailers</li><li>Local community groups and charities</li><li>Third party agencies and service partners</li><li>External creative and communication agencies</li></ul>Knowledge, Skills and Experience Essential Experience <ul><li>Previous experience in marketing and events environment, at Assistant or Executive level, either agency or client side</li><li>Proven experience in delivering successful events and placemaking strategies across destinations with high footfall</li><li>Experience in content creation and management with good understanding of WordPress or similar CMS</li><li>Hands-on experience with Instagram and Facebook for business</li><li>Proficiency in using Mailchimp or similar email marketing platforms</li><li>Experience in delivering onsite events and content development for websites and social media</li></ul>Essential Skills <ul><li>Strong interpersonal, verbal, and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advanced Microsoft Office skills</li><li>Strong time management and prioritisation abilities</li><li>Confidence in communicating and working to deadlines</li><li>Excellent eye for detail and strong ownership mindset</li><li>Ability to work under pressure and without supervision</li></ul>Desirable Experience <ul><li>Previous experience in marketing and events environment either agency or client side, for a prestigious city centre mixed-use estate</li><li>Understanding of design skills such as Adobe Creative Cloud, Canva</li><li>CRM experience and workplace app knowledge</li><li>Understanding of wellbeing programmes</li><li>Building management/Facilities management operational experience</li><li>Project management experience</li></ul>Critical Competencies for Success <ul><li>Creative and innovative thinking - be different and bold in approach</li><li>Developing and sustaining key relationships across diverse stakeholder groups</li><li>Strong management skills and ability to work collaboratively</li><li>Passionate about customer experience and community building</li><li>Commercially minded with ambitious approach to revenue generation</li><li>Confident hosting abilities and natural relationship builder</li><li>Successfully delivering community events and activations through independent problem-solving and resourcefulness, maintaining a positive approach when facing challenges</li></ul>Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Community Manager

Full Time / 37 Hours Per Week / Permanent &amp; Fixed Term for 12 months Do you enjoy supporting people? Are you looking for a new exciting challenge in 2026 here no two days are the same? We are currently recruiting Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. There are full time positions working 37 hours per week from The Dawn Centre on both a permanent and fixed term basis (over 12 months). You'll work a 19-week rota which consists of 12-hour day shifts commencing at 8am and 12 hour waking night shifts which commence at 20.00pm on alternate weeks providing 24/7 365 days per year. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. There is both permanent and fixed term full-time positions available. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place on w/c 26th January 2026.

Temporary Accommodation Officer

Roles That Matter An exciting opportunity has arisen for a suitably motivated and qualified Housing Standards Officer to join our busy Housing Standards Team. The post will require the successful applicant to work with vulnerable tenants, landlords and a range of agencies in order to ensure compliance with housing standards and HMO licence requirements. The ideal applicant will have a thorough knowledge of housing standards legislation and building construction. This will include an excellent understanding of the Housing Health and Safety Rating System and its application with previous practical experience of housing enforcement. The successful candidate will enable housing and community improvements through proactive work with landlords, tenants and other stakeholders, and will progress cases to enforcement action as necessary. Other key skills required for the post include a high standard of computer literacy, as well as the ability to prioritise, plan and manage complex projects to a satisfactory conclusion. This post would suit experience Housing Standards Officers / qualified EHOs looking to extend their housing knowledge and experience. This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough. For an informal discussion, please contact Patricia Henry, Principle EHO ( Housing Standards) on 01744 671636 If you feel you are the right person for the job, and want to make a difference, we would love to hear from you. Full Job Description &amp; Person Specification Documents are included with this advert. We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment. Share this vacancy with friends and family via your socials below! St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment. Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Housing Standards Officer

Job Description Salary: £25,989 - £26,824 Hours per week: 37 hours Interview date: Week Commencing Monday 19 January 2025 Business Support - Behind-the-Scenes Excellence Join Wiltshire Council as a Processing Officer to make a difference using your meticulous, investigative skills. Processing Officers serve as the first point of contact for Wiltshire Council Parking Services, handling telephone, email, and face-to-face enquiries. They provide guidance and assistance to resolve issues, ensuring everything is processed accurately within legal and policy frameworks. The team manages a variety of tasks including issuing permits, responding to challenges made against penalty charge notices, and addressing general parking-related enquiries. The postholder will be called upon to use their strong analytical and communication skills, using their attention to detail to ensure complex information is delivered accurately and concisely. As the first point of contact you will take responsibility for enquiries and provide guidance in matters relating to parking, permits and restrictions. In this role, you will have the opportunity to collaborate with internal departments and external partners such as the Police and NHS to deliver high-quality, compliant services. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Matthew Sheppard, Parking Appeals Supervisor via email here. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Processing Officer

Job Title: Tenancy Manager Location: The Meadows, Camberley (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards including trips abroad</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley, United Kingdom Employment type Full-time Driving Licence Required No

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