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Location: Remote/UK Job Type: Full-Time Reports to: Site Manager (Sunderland) / Recruitment Delivery Director Join Us at Civia Health About Us Civia Health is providing large population access to a network of sites for ambulatory disease research making participation seamless, convenient, and engaging - integrating cutting-edge research within accessible, everyday spaces, to collapse the time and cost of clinical trials for our clients. • We envision a world where our communities, regardless of socioeconomic status, has seamless access to life-changing medical research, accelerating discoveries, improving health equity, and redefining the cost of developing new population health improvements. • Our team is passionate about making a real difference in people's lives, and we're committed to building a collaborative, fast-paced, and fun work environment. Purpose of the Job The Community Engagement Manager is responsible for identifying, developing, and nurturing community partnerships that directly generate potential patients for Civia and/or Thrive and strengthen our presence in the communities we serve. This role uses strategic community engagement, trusted relationshipbuilding, and deep local insight to advance chronicdisease clinical trials and broaden access to research participation. • A core requirement is a strong understanding of patient pathways, disease indications, and the reality that not every patient is the same. The Community Engagement Manager must recognise the diverse needs, motivations, barriers, and health determinants that shape each community and tailor engagement and messaging accordingly. • Success also requires a practical understanding of local healthcare systems, including referral structures, primary and community care networks, health inequalities, chronicdisease prevalence, and how to insert Civia and/or Thrive into these ecosystems in a credible, valueadding way. • The role demands the ability to conduct effective stakeholder mapping, identifying highvalue partners, organisations, influencers, and access points that can support patient identification and funnel growth. They must apply disciplined judgement to prioritise highvalue opportunities and use a "do not proceed" mindset when activities do not provide meaningful patient recruitment return or community value. • As a communityfacing representative of Civia and Thrive, this individual must confidently and credibly represent both brands in external interactions. They will build trust rapidly with community leaders, partners, and local influencers while communicating our mission clearly and respectfully. • This is a selfstarter role requiring high levels of autonomy, personal motivation, and ownership. The Community Engagement Manager must be comfortable driving their own outreach schedule, identifying opportunities, developing new partnerships, and delivering results without daytoday direction. The Impact You Will Have at Civia • Build and nurture a strong, authentic network of community partnerships that consistently produces potential patients for Civia's research initiatives and supports recruitment targets. • Use a deep understanding of patient pathways, chronicdisease indications, and community health needs to engage populations effectively and inclusively. • Ensure Civia's clinical trials are trusted, diverse, and successful by embedding meaningful relationships within communities and expanding access to research. • Conduct effective stakeholder mapping to identify highvalue partners and networks, ensuring Civia invests time and resources where the greatest recruitment impact can be achieved. • Serve as a credible, trusted representative of Civia in all communityfacing activities. • Operate independently with strong selfmotivation, managing your own schedule, outreach planning, and regional presence. • Provide a warm, participantcentred experience that supports individuals through their initial connection with Civia and Thrive. • Lead and support tactical tasks and special projects as priorities shift in a fastgrowing startup environment. • Support handson operational and participantfacing duties as needed to help Civia scale effectively and remain closely connected to community needs. Key Responsibilities (Projects A-F) • A. Community Partnership Development • Identify, prioritise, and onboard highvalue community partners who can support Civia and/or Thrive initiatives. • Build structured partnership plans that deliver measurable value to Civia and Thrive recruitment goals. • Maintain relationship quality and ensure meaningful contribution to funnel growth. • B. Community Activation &amp; Awareness • Deliver educational sessions, health outreach, and engagement events. • Tailor messaging and materials to local health needs and demographics. • Surface insights and barriers that influence participation. • Build awareness and trust in Civia and Thrive opportunities. • C. Patient Pathway &amp; Referral Development • Establish referral pathways that convert partnership activity into potential participants. • Train partners on how to identify potential participants and refer them into Thrive effectively. • Monitor performance and adjust strategies rapidly. • D. StudySpecific Engagement • Develop studyspecific community engagement plans based on indication, population, and geography. • Work with Recruitment Delivery Directors to support funnel strength and identify local risks. • Provide weekly updates on engagement results and impact on study timelines. • E. Insights, Metrics &amp; Reporting • Track partner activity, referrals, event outcomes, and conversion trends. • Deliver structured insights to country leadership and study teams. • Recommend actions based on evidence and community feedback. • F. CrossFunctional Collaboration • Ensure alignment between ontheground insights and country recruitment strategy. • Support consistent and highquality community experience across all touchpoints for Civia and Thrive. Competencies • Core Competencies • Relationship Building • Local Insight &amp; Cultural Intelligence • Execution &amp; Ownership • Communication Excellence • Stakeholder Mapping • Judgement &amp; Prioritisation • DataInformed Decision Making • Adaptability &amp; Resilience • CiviaSpecific Competencies • PatientFirst Mindset • InsightDriven Action • Operational Discipline • CrossFunctional Collaboration • High Accountability &amp; Early Escalation Phenotype Profile Core Identity A missiondriven community strategist who blends trustbuilding, disciplined prioritisation, and sharp commercial awareness. This individual is a community advocate first and a performance operator second-able to build authentic relationships that directly convert into research participation and measurable ROI. 1. Ownership &amp; Accountability • Operates with full ownership of their geography and partnerships. • Personally accountable for relationship quality, referral volumes, and delivered ROI. • Focuses on measurable outcomes, not activity for activity's sake. • Treats Civia's community reputation as their own to safeguard. 2. Strategic Community Builder • Deeply understands community needs, health barriers, and motivations. • Builds trustbased relationships with diverse partners (faith leaders, advocates, local influencers). • Rapidly reads community ecosystems to identify true influencers and activation points. 3. Disciplined Prioritisation &amp; ROI Mindset • Invests time in relationships and activities with the highest probability of generating participants. • Confident in applying "do not proceed" decisions when value is unclear. • Views community engagement as a measurable acquisition funnel. 4. Influential Communicator &amp; Advocate • Warm, credible, culturally aware communicator. • Persuasive without being transactional; builds belief in Civia's mission. • Comfortable engaging confidently across all community environments. 5. Highly SelfDriven &amp; Entrepreneurial • Thrives with autonomy and minimal oversight. • Moves fast on emerging opportunities. • Builds structure proactively-networks, processes, and pathways. 6. Methodical, InsightDriven Operator • Uses evidence, data, and feedback loops to refine strategy. • Tracks interactions and referral outcomes accurately. • Learns patterns quickly to target highvalue communities and reduce barriers. 7. Mission Alignment &amp; Integrity • Deeply aligned with improving equity in chronicdisease research. • Builds trust authentically and respectfully. • Represents Civia Health with humility, especially in underserved communities. 8. High Standard of Professionalism • Presents Civia clearly, consistently, and confidently. • Protects the brand through respectful, reliable relationship management. • Acts as a frontline representative of Civia Thrive within the community. What You Bring to Civia Required • 5+ years in community partner and community engagement in clinical research or related sectors. • Experience in the design and delivery of outreach campaigns to raise awareness and grow participation in clinical trial opportunities with community partners and the community • Understand how to effectively support clinical trials through working with partners in the healthcare and research and innovation ecosystem • Experience of leading virtual and local community outreach initiatives to build trust and awareness for clinical trials. This includes but is not limited to community events, workshops and session to raise awareness on research and clinical studies and includes developing educational materials tailored to patients, families, and healthcare professionals • Monitor community engagement campaign performance metrics and use data insights to optimize ongoing and future marketing initiatives • Collaborate with cross-functional teams to ensure messaging aligns with study protocols, Civia Thrive and participant needs • Excellent communication, collaboration and relationship-building skills. • Strong project management and organizational skills. • Comfort with ambiguity and a willingness to perform participant-facing and operational tasks. • Performing "other duties as assigned," including low-level operational or administrative work typical of a start-up. Preferred • Experience in clinical trials or patient recruitment. What We Offer • The opportunity to lead initiatives to make a real impact on patient access to clinical trials • A collaborative, mission-driven environment with room to innovate • Competitive pay and benefits • Training and professional development opportunities • A chance to help shape Civia's community and community partner engagement approach as we grow Ready to Make an Impact? • Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact. • Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who've seen what needs to change. • People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work. • Invested in Your Growth: We don't just hire for today; we're building the leaders and changemakers of tomorrow. If you're ready to be part of something meaningful-and work with people who care deeply about doing good work-apply today by submitting your resume and cover letter to the link above. We're excited to learn more about you!

Community Engagement Manager

About us: At Praktika we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Community Manager to join us! We are a global small team of 40 innovators who are pushing the boundaries of what's possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: What you will own: 1. Discord Community You fully own our Discord with 16,000 members and growing. <ul><li>Moderate and structure the community so it feels safe, active, and high quality</li><li>Create rituals, norms, and recurring moments people actually care about</li><li>Work actively with power users, not just announcements and rules</li><li>Turn Discord into a retention and feedback engine, track weekly statistics</li></ul>2. Weekly Language Events You run weekly Discord live events focused on speaking practice. <ul><li>Organize and host language practice sessions across key languages</li><li>Experiment with formats like speed conversations, challenges, themed sessions</li><li>Make these events fun, not awkward classroom energy</li><li>Turn events into content and moments worth sharing</li></ul>3. Face of the Community You are on camera and visible. <ul><li>Create YouTube videos with product updates, walk-throughs, and honest reviews</li><li>Present features clearly and confidently</li><li>Be the bridge between product and users, including surfacing feedback internally</li><li>Show personality without making it about you</li></ul>4. Brand Curation We have scale - now we need taste and consistency. <ul><li>Help define how Praktika sounds, looks, and behaves in community spaces</li><li>Align Discord, YouTube, and social presence into one coherent brand voice</li><li>Push back on bad ideas. Protect the brand. Raise the bar!</li><li>Work closely with marketing in with social media posting</li></ul>What we are looking for from you: <ul><li>You are comfortable speaking on camera and do not freeze when recording yourself</li><li>You have run or grown an online community before, ideally on Discord</li><li>You understand language learners because you have been one</li><li>You are structured enough to run weekly programming without chaos</li><li>You have strong taste and know when something feels off brand</li><li>You are proactive. You do not wait for instructions</li><li>You can balance warmth with authority in community spaces</li></ul>It would be great if you: <ul><li>Speak multiple languages</li><li>Are an AI/tech enthusiast and love experimenting with AI products</li><li>Have hosted live events or workshops before</li><li>Have experience with YouTube or long-form video content</li><li>Have worked with consumer apps or creator-led brands</li></ul>Why should you join Praktika: We expect dedication and hard work-but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. <ul><li>Equity that grows with your impact: Equity growth via stock options</li><li>26 days holidays plus bank holidays</li><li>Yearly off-sites: Last year was in Turkiye!</li><li>Health and wellness benefits to support your overall well-being through Safetywing</li><li>Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools</li><li>Annual educational budget of up to $1,000</li></ul>We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide. Department Operations Locations London Remote status Hybrid

Community Manager

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role This role is responsible for ensuring compliance with the Group's statutory duties as set out in the Building Safety Act and Fire Safety Act, and compliance obligations by managing all 11m+ buildings in accordance with the Safety Case Report and ensuring compliance with the requirements of the Building Assurance Certificate. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve <ul><li>To apply the principles of BS9997, including Plan, Do, Check, Act, across all our activities on building safety and ensuring that all relevant aspects of Health and Safety legislation and Building Regulations are adhered to in all circumstances relating to buildings within the portfolio, taking into full consideration recommendations in the revised Building Regulatory regime</li><li>To prepare and maintain Safety Case reports for auditing by the Building Safety Regulator, to ensure the building remain compliant in line with the Act and closely monitor the completion of any resulting actions</li><li>To prepare and manage the hazards and risks of the HRB's through producing, maintaining and audit/updating bow tie risk assessments to reduce risks</li><li>Support the Building Safety Leader to review, update and implement as required the resident engagements strategy, MOR policy, Building safety policy and any other policy required to meet the building safety act</li><li>Act as the Group's expert on all new legislation relating to building safety and fire safety and ensure that the correct systems and services are in place to meet our obligations</li><li>To provide technical guidance and critical support to other departments to ensure that works are carried out to meet all regulatory requirements. Such as Building control consents through Planned investments and replacements</li><li>Ensure fire risk structure assessments are undertaken and reviewed regularly and any recommendations are undertaken in a timely manner</li><li>Build and manage internal and external relationships including Procurement consortia, consultants, contractors, statutory authorities, and other public bodies through which we deliver services, in order to drive H&amp;S culture across Orbit Group and its partners</li></ul>What you'll bring Essential skills <ul><li>Educated to degree level in a property related subject or relevant professional qualification or able to demonstrate extensive relevant experience and equivalent knowledge.</li><li>National General Certificate in Occupational Health and Safety (or equivalent).</li><li>Sound technical knowledge of Fire Safety, Asbestos, Building services including Gas, Mechanical &amp; Electrical services.</li><li>Experience and knowledge of managing external providers and varying delivery models.</li></ul>Desirable skills <ul><li>Experience and knowledge of setting and managing maintenance budgets.</li><li>Extensive management experience and demonstrable people management and leadership skills.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Building Safety Manager

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. Responsibilities With this role you'll be working as part of the Pathways team, based in....Warrington. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. This is what one of our Recovery Co-ordinators/people who use our service had to say (use quotes from your service): "I like the team spirit, that we all bring something different and we always put the people who use our service first". Or "Seeing people move in their treatment journey and seeing a zest in life coming back in their lives is so rewarding". Or from a service user: " Me and my key worker get on really well and this benefits me, coming to Change Grow Live gives me stability". Our values are to be compassionate, open and bold. If this sounds like you we'd love to hear from you so click apply. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 16/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tracy Ibell | <a href="mailto:tracy.ibell@cgl.org.uk" target="_blank">tracy.ibell@cgl.org.uk</a> | 07435982252 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The vacancy Contract: 35 hours per week (Full-time), Permanent Closing date: 16 January 2026 Interview date: 26 January 2026 Interview location: Sale, Manchester Are you passionate about building great communities and helping people thrive? Irwell Valley Homes is on a mission to create communities where everyone feels safe, supported, and at home. We're looking for a brilliant Neighbourhood Officer to be the face of our organisation in our communities, building strong relationships with customers and ensuring our neighbourhoods are fantastic places to live. If you're a proactive, solutions-focused individual with a passion for people, this is your chance to make a real difference in people's lives. This isn't just a job; it's a vital role that helps shape the future of our communities. You'll be the go-to person on the ground, helping customers with everything from tenancy issues and anti-social behaviour to community projects, ensuring they have the support they need to succeed. You'll need a driving license for this role to ensure you can be present on your patch, supporting customers pro-actively.. Why you'll love working with us: At Irwell Valley Homes, we're more than just a housing provider. We're a team of dedicated people committed to making a real difference in people's lives. We offer: <ul> <li>A purpose-driven, supportive, and friendly working environment.</li></ul><ul> <li>Excellent opportunities for professional development and growth.</li></ul><ul> <li>A competitive salary and a generous benefits package, including a great pension and well-being initiatives.</li></ul><ul> <li>The chance to be a part of an organisation with a fantastic culture and a powerful social purpose.</li></ul>If you are a highly organised, positive, and professional individual ready to take on a role that is both challenging and incredibly rewarding, we want to hear from you. Join us in our mission to enable people to live well in their home and community. To apply, please see to submit your CV and cover letter to let us know why you are the perfect fit for this role. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The Communities team Our Communities team pride themselves on delivering a fantastic service to our customers, representing the customer voice throughout the organisation and striving to make a real difference in people's lives! Forging strong relationships with our customers is central to what we do, none more than in our Customer Service and Support Team who assist customers with all aspects of housing, they really are a clued-up bunch! They also manage a full range of digital contact channels including live chat, social media, our app and of course the telephone so are skilled as well as knowledgeable! Our customers are important to us, and we want them to feel that way, which is why our Communities Team support residents to manage their tenancy and make sure neighbourhoods are clean, safe and places you're proud to live. It's a great feeling for the team knowing they can help to make services better for our customers! We are constantly striving to find innovative solutions to support customers and focus improve our customer experience. Whether it's developing an app, streamlining process or finding service improvements, they always have the customer at the centre of what they do! We're committed to doing what we say we'll do, keeping customers updated, building rapport and problem solving. Stats: <ul> <li>483 people moved into one of our homes last year!</li> <li>We engaged with 3,400 customers, on everything from our new cleaning contractor to building safety measures.</li> <li>90% of customers were happy with how they were treated last year!</li> <li>80% of customers were happy with their last contact with us</li> <li>We handled over 75,000 customer contacts last year!</li> <li>We continuously work with customers across the organisation including our Resident Scrutiny Panel, Customer Offer Panel and Community Champions.</li></ul>"Thank you for your interest in joining our Communities Team. For us, the Communities team is all about being reliable and respectful in the way that we interact with customer's and colleagues. The team is a tight-knit bunch who all share the same ethos, to deliver excellent customer service and have fun doing so! We are genuinely passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring Customers can live well in their homes and Communities, I'd love to welcome you into the team!" Ross Powell, Head of Customers and Communities Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Refer a friend scheme Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Cycle to work scheme Professional membership fees paid Financial education Loans scheme for travel season tickets Savings clubs Training and coaching Counselling and well-being programme Enhanced maternity and paternity leave Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Neighbourhood Officer

INTERNAL VACANCY This is an incredible opportunity to gain valuable experience of working at Head of Service level as we seek to ensure the service can deliver our statutory Community Safety responsibilities into the future. The successful candidate will work across York and North Yorkshire to influence and shape strategic crime reduction strategies and policies for the City of York Council and its statutory partners. They will provide innovative solutions to crime, anti-social behaviour (ASB), substance misuse and fear of crime where no bespoke solution is available. Also influence the strategic contribution of all statutory partners and other key stakeholders engaged in crime and disorder reduction and to ensure that their policies and processes support delivery of the Community Safety Strategy. They will also influence and shape partner activities such that policies and processes support the delivery of the Anti-social Behaviour, Crime &amp; Policing Act 2014 and lead City of York Councils statutory duty under the Counter Terrorism and Security Act 2015, Serious Violence Duty and Prevent Duty. This post is suitable as a job share opportunity. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it. If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application. Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team. Please note, we do not have a sponsorship licence to sponsor indivdiuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role. The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health &amp; Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning &amp; Development. In addition we also offer a growing range of discounts, rewards and savings. For further information or an informal discussion please contact Pauline Stuchfield (Director of Housing &amp; Communities) at <a href="mailto:Pauline.stuchfield@york.gov.uk" target="_blank">Pauline.stuchfield@york.gov.uk</a> or on 01904 551706 Closing date: Wednesday 21 January 2026 at 12 midnight Interview date: Friday 30 January Internally advertised posts are only open to CYC, WWY and Be Independent employees. Explore and Veritau employees are not eligible to apply for these posts.

Head of Community safety

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Manager

We are pleased to share an opportunity for someone to us as a Neighbourhood Officer. As a Neighbourhood Officer, you will work as part of the Neighbourhoods team to look after our communal areas and neighbourhoods to create safe and thriving communities for our tenants. You will deliver outstanding customer service by regularly inspecting our neighbourhoods, playgrounds and independent living schemes to ensure they are safe, clean, tidy, and free from graffiti, litter or fly-tipping. You'll help our tenants to enjoy their homes by giving support with items such as changing a light bulb or cutting back a hedge and by being a friendly face within the community who is able to identify and address issues by talking to residents and understanding the area. Working Hours: 37 hours per week, 8:30-16:30 Monday - Thursday 08:30-16:00 Fridays Working Location: Essex area including Braintree/Colchester/Witham and surrounding areas This is a field-based role and will require travel to our customers and properties in and around the areas above, a company vehicle will be provided, Applications are welcomed for the role of Neighbourhood Officer from those with previous experience of working in a customer facing environment. You'll need to have excellent customer service and communication skills with the ability to deliver complex or difficult messages in an engaging way. Whilst being able to work on your own initiative and possessing exceptional relation shipbuilding skills. Proficient in Microsoft Office and competent with IT packages, you will also require a full valid driving licence. click here for details of the benefits of Joining Flagship Services as a Neighbourhood Officer Please see the attached The Neighbourhood Officer - The Part I Play Statement , for responsibilities and requirements details. When applying you will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Applications may be reviewed, and candidates invited to interview ahead of the close date. No Agencies please. Application Close date: 16th January 2025 (Midnight) Division Flagship Services Department Neighbourhoods Locations Mobile - Newtide Homes Yearly salary £29,056.23 Employment type Full-time

Housing Management Coordinator Salary £25,838 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw) Cheltenham, Gloucester and Midlands We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based in Cheltenham and Gloucester as well as across the Midlands. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Our customers have a range of support needs depending on the type of property they live.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms and properties within set timescales.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Flexible working hours (or we're open to agreeing a work pattern with you). Working Monday to Friday 09:00-17:00, you will manage your own diary</li><li>Based at our service in Gloucester you'll spend your time travelling around the properties in our patch, predominantly in Gloucester but you may need to support your colleagues in Cheltenham or other properties in the Midlands.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 603

Housing Management Coordinator

Earn £50,000 to £55,000 per year, plus 34 days leave and instant pay access with 'Stream' Permanent, full time (37.5 hpw), with hybrid working, currently 2 days from our Durham office and the rest from home We can't offer a CoS for this role Home, a place where you belong You'll take charge of transforming our voids service, making it faster, smarter and more customer focused. If you're ready to move from maintaining the status quo to driving real improvement, this is your chance to make a big impact. What you'll do <ul><li>Lead a team to deliver safe, high-quality repairs to empty homes</li><li>Drive performance and cost efficiency across all voids workstreams</li><li>Champion health and safety compliance for staff and contractors</li><li>Monitor budgets and forecast to keep projects on track and on budget</li><li>Build strong relationships with suppliers and contractors to improve service</li></ul>Why join us You'll have the freedom to shape how we work and the support to grow your skills through coaching and training. Join a team that values flexibility, wellbeing and making a real difference for customers. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>An HNC/HND in construction or equivalent experience</li><li>A health and safety qualification and knowledge of CDM regulations</li><li>Experience leading teams in housing repairs and voids services</li><li>Strong commercial awareness and ability to manage budgets</li><li>Confidence to analyse data and challenge performance to drive results</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>We typically work on a hybrid basis currently with 2 days per week in our Durhan office with the rest from home</li><li>You'll work Monday to Friday</li><li>We work between the hours of 08:30 to 16:30</li><li>You need a Basic DBS check that we pay for.</li></ul>What's in it for you? <ul><li>Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li><li>Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support</li><li>800 discounts on shops, holidays, days out, tech and more</li><li>Top 20 in the UK for Wellbeing</li></ul>Find out more Click APPLY NOW to see our Voids Manager Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Voids Manager

Housing Management Coordinator Pay £25,838 per annum and great benefits including Health Cash Plan Permanent, full time 37.5 hrs per week on a rota system Based at Wilkinson House covering properties across Wymondham &amp; Norwich We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Wilkinson House. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Customer group - Customers who have experienced homelessness with a variety of needs including but not limited to offending, physical/mental health and substance misuse.</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Rota system, working Monday to Friday with one Saturday every two weeks.</li><li>Based at our service in Wymondham (Wilkinson House) you'll spend your time travelling around the properties in Wymondham &amp; Norwich</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes.</li><li>The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 702

Join Our Team: Community Engagement Manager Location: Watford Contract: Full Time Salary: £28,000 - £30,000 per year Are you a natural connector who loves building relationships and making an impact in your community? Radfield Home Care is looking for a Community Engagement Manager to help grow our brand and bring our high-quality home care services to those who need them most. About Us: We're a family-owned care agency, passionate about helping elderly people stay independent in their own homes. Based in Watford, Three Rivers and Hertsmere, we pride ourselves on putting our clients first and delivering care with heart. What You'll Do: <ul><li>Raise Radfield Home Care's profile across the community and online.</li><li>Plan and run engaging events, campaigns, and PR initiatives.</li><li>Build strong connections with local health teams, GP practices, and community partners.</li><li>Turn opportunities into meaningful partnerships that support our clients and care professionals.</li><li>Create content for newsletters, blogs, and social media to showcase our work.</li><li>Track and measure the success of all initiatives.</li></ul>What We're Looking For: <ul><li>Passion for care and knowledge of the home care sector.</li><li>People-person with excellent communication skills.</li><li>Proactive, organised, and able to manage multiple projects.</li><li>Experience using social media for business promotion.</li><li>Full driving licence and access to a car.</li></ul>Bonus Points: <ul><li>Previous experience in care/home care.</li></ul>Why Join Us: <ul><li>Make a real difference in your community.</li><li>Work in a supportive, family-led company.</li><li>Pension and company sick pay scheme.</li></ul>Radfield Home Care Watford &amp; Borehamwood has been proudly serving the local community. Be part of a team that cares as much as you do! Ready to make an impact? Apply now and help us grow our care family! Department Recruitment Locations Watford &amp; Borehamwood

Job Description <ul><li>Babergh and Mid Suffolk District Councils</li><li>Address: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BX</li><li>Salary: Competitive, plus Benefits</li><li>Hours: Full Time, 37 hours per week</li><li>Contract: Permanent</li><li>Reference: 21919</li></ul>Babergh and Mid Suffolk District Councils are proud of the progress we have made in housing over recent years, however there is still work to be done to achieve our ambitions for our residents and districts. We strive for excellence and a housing service that places residents at the centre; that meets the highest standards of safety and quality and strengthens our communities. If you are ready for the challenge and if our values of openness, ambition and accountability resonate with you, we would love to hear from you. About the role Reporting to the Deputy Chief Executive, you will join our Senior Leadership Team and lead a Housing Service with nearly 7,000 properties and 200+ employees, spanning two districts, with distinct geographies and political priorities. The service has recently been through major transformation which has seen significant improvements in tenant outcomes. We want you to build on our strong foundation and ensure that the progress we have made is sustained, particularly in areas of compliance, repairs performance, and customer experience. You will lead and steer our housing teams with a particular focus on embedding our neighbourhood management offer to tenants, improving our void performance, and bringing all our homes up to the Decent Homes Standard. This role will be about leading through scrutiny, shaping the future of housing in Babergh and Mid Suffolk, and making a real difference for thousands of residents. About you An ambitious Housing Professional, you will be a visionary leader who can steer our housing service through regulatory scrutiny, cultural change, and operational complexity. You will bring with you a track record of achievement, delivering high quality affordable social housing services within a complex, multi-agency social housing environment. You will have experience of working collaboratively with stakeholders at a strategic level, managing complex budgets with significant constraints, workforce development, and performance improvement within affordable social housing services. You will demonstrate passion, drive and ambition to sustain and improve housing service levels for our communities and residents. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: <ul><li>60 conservation areas</li><li>two National Landscapes</li><li>many picturesque market towns.</li></ul>It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: <ul><li>generous leave entitlement (26 days a year, rising to 31 days after 5 years)</li><li>competitive local government pension scheme</li><li>wellbeing support and employee assistance programs</li><li>private health care options</li><li>electric vehicle salary sacrifice scheme</li><li>paid volunteering days</li><li>flexible and hybrid working arrangements (business needs permitting)</li><li>great learning and development opportunities.</li></ul>For more information, visit our Employee Benefits page. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. For more information The recruitment for this position is being managed exclusively by Penna Recruitment, who are operating as an Executive Recruitment Consultancy, on behalf of Babergh and Mid Suffolk District Councils. For a confidential conversation, please contact our consultants at Penna: <ul><li>Kelly Ridley on 07709 512415 or email: <a href="mailto:kelly.ridley@penna.com" target="_blank">kelly.ridley@penna.com</a></li><li>Bruna Varante on 07858 306725 or email: <a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a></li><li>Vikhram Singh on 07885 643 273 or email: <a href="mailto:vikhram.singh@penna.com" target="_blank">vikhram.singh@penna.com</a></li></ul>How to apply For more information and how to apply, please visit the vacancy on the Penna Website. Please read the Candidate Pack (pdf), which includes the Job Description, before applying for this job opportunity. Closing date: 11.55 pm, 22 January 2026. Interview date: week commencing 26 January 2026. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. For more information, visit our Employee Benefits page. About the Team IMPORTANT PLEASE READ BEFORE APPLYING To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The 'Apply Now' button below only allows you to submit a job alert, not an online application.

Director of Housing

<ul> <li>Employer: Brentwood Borough Council</li> <li>Salary: Band 8 - £39,862 - £44,075</li> <li>Location: Rochford, Brentwood</li> <li>Contract: Temporary</li> <li>Working Pattern: Flexible Hours/Full Time</li> <li>Hours: 37 hours per week.</li> <li>DBS Check: Yes</li> <li>Closing Date: 16/01/2026 at 23:58</li> <li>Reference: BBC/25/327640</li> </ul>Job Title: Homelessness Performance &amp; Projects Team Leader (OneTeam role) Housing Options Team Full Time - 37 hours per week - 2- year fixed term contract Band 8 - £39,862 - £44,075 (Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) This role is primarily office based - 2 days per week at Brentwood Office, 2 days per week at Rochford Office Closing Date for accepting applications: 16th January 2026 We are seeking an experienced and motivated Performance &amp; Projects Team Leader exciting opportunity to lead and deliver specialist projects that make a real difference in our communities. In this role, you will oversee and deliver key projects, including commissioned services and targeted initiatives addressing domestic abuse, single-person homelessness and rough sleeping. Drive excellence within the homelessness service by implementing robust performance frameworks and reporting mechanisms. Monitor service delivery, evaluate impact, and champion improvement through data-driven insights. You will also need to demonstrate the following: Proven experience in project management and performance monitoring <ul><li>Knowledge or experience in the field of homelessness </li></ul><ul><li>Strong analytical and problem-solving skills, with the ability to turn data into actionable improvements. </li></ul><ul><li>Excellent communication and leadership skills to engage stakeholders and inspire teams. </li></ul><ul><li>Knowledge of housing &amp; homelessness policy, procedures, and legislation. </li></ul><ul><li>A valid driving license and access to a car </li></ul><ul><li>Basic DBS check </li></ul>(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) For an informal discussion please contact Angela Abbott on 01277 312500 Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.

Homelessness Performance and Projects Team Leader

Job introduction For an informal discussion, please contact Jake Haslam - Housing Options Team Leader 07795 335688 About the role The successful candidate will advise people on a wide range of housing issues and welfare benefits, assess support needs and work in partnership with all relevant agencies to find sustainable housing solutions. Where we are unable to prevent or relieve homelessness you will be required carry out an assessment under the homeless legislation to determine any longer-term housing duty. A robust knowledge of the main causes for homelessness and legal and other remedies available is required and you will need to demonstrate an ability to innovate and adapt your approach, to meet the needs of your customers. We are looking for exceptional &amp; motivated people who are resilient and adaptable to change. As well as the usual administration of homelessness applications (inquiries, decisions, notifications of duties etc) the post holder will be carrying out early intervention work that may require home visits and work collaboratively across services in the city to get the best possible outcomes for our customers, residents and homeless applicants. You do not need to be an expert in homelessness law although you will need to be able to apply housing law in your day to day work. You must have a proven track record in excellent customer service and in obtaining successful outcomes for customers and clients you have worked with. Above all you must have an understanding of the current housing situation faced by residents of Brighton &amp; Hove, of the kind of interventions which can prevent homelessness and a real commitment to achieving good results for customers. Brighton &amp; Hove is a brilliant place to live and work; our services are nationally recognised and you will be working with experienced colleagues who are directly informing national initiatives through high profile work with the Government. You will need to offer excellent organisational, casework and case-management skills and an ability to positively engage with homeless applicants within the context of a housing market that is difficult to access. Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Shortlisting guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk) Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£34,434 - £39,152 per year</li></ul>

Homelessness Prevention Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Webb Grange, Telford, Shropshire. Hours: 35 hours per week Monday to Friday, working throughout the year. Salary: £26,821.04 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-LC1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Housing Options Officer (RP0125) 12-month fixed term 37 hours per week Starting salary £33,363pa with potential progression to £39,974pa on achieving designated skills and experience Are you passionate about helping people? Are you able to assist members of the public to prevent threatened homelessness, and help others find accommodation? Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for enthusiastic, passionate people to join the expanding team of Housing Options. You will be part of Welwyn Hatfield Borough Council Housing Options team, providing housing advice and assistance to households who are homeless or threatened with homelessness. You will assist customers to improve their situation so that they can remain in stable accommodation and will do this by negotiating with landlords and relatives to prevent homelessness.You will work towards getting single people and couples away from a life on the streets and help accommodate families and vulnerable people when they have lost accommodation. You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, providing advice to members of the public and determining what legal duties are owed to customers who approach the Council for assistance. We are looking for someone with: <ul><li>An interest in providing high quality public services to the local community</li><li>Experience of working with the public and providing excellent levels of customer service</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>Experience of working with several IT systems and ability to learn new systems to a high standard</li><li>Excellent communication and interpersonal skills</li><li>An interest in learning about homelessness and developing or increasing their understanding of homelessness legislation and case law.</li></ul>If you are passionate about helping people and assisting those in housing need, and also thrive under pressure and enjoy team working - we want to hear from you. What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. Closing date for applications is 5 May 2025. Assessments will be held on 14 May 2025 with interviews on 20 May 2025. Salary range <ul><li>£33,363 - £39,974 per year</li></ul>

Housing Options Officer

Recovery Coordinator X2 - HRS Location: 590 Seven Sisters Road, London, N15 6HR Working Hours: 37 hours per week. Evening and weekend work maybe required. Contract Type: Permanent Salary: £28,690 - £34,730 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. HRS is currently recruiting for 2 Recovery Coordinator (Full-Time) to join our dedicated team, supporting individuals affected by alcohol misuse. What we do.... HRS offers support to residents of Haringey who are at any stage of their substance use recovery journey. Our mission is to enable others to find the support they need within their local community. We help them to access support services and to build a community of support as they work towards achieving their goals. Our mission is to support people in reducing their drinking, minimising risks, and raising awareness about alcohol dependence. About the role... As a member of the multi disciplinary team, you will be running a variety of peer support groups as well as working with service users one-on-one in order to build their recovery capital and achieve their recovery goals. We aim to help people to build and sustain long-term recovery from addiction and encourage self-efficacy believing that everyone is an expert in themselves, they often need a helping hand on their journey. We are seeking a positive and motivated individuals who have the ability to navigate a fast-paced and challenging client group with a variety of complex needs. Direct substance use knowledge is not essential but preferred, and we encourage applications from those with transferrable skills and experience. Evening and weekend work may be required, which will be rota based depending on service delivery. You will be expected to.. <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.</li><li>Develop and deliver quality programs and packages of work/ psychosocial interventions that meet local need across both group work and one to one formats.</li></ul>To view the full job description please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-16

Recovery Co-Ordinator

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Farnborough- Covering Shaftesbury Court and Bourne Court £26,643 - £27,467 per year 37.5 hours per week Part time hours will be considered We have an exciting opportunity for a Scheme Manager to join our Housing team in Farnborough covering two sites (Shaftesbury Court and Bourne Court). You will be responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives</li><li>Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Encouraging residents to organise and get involved in activities </li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Occasional travel may be requirement of the role; therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £26,643 per annum (rising to £27,467 per annum after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 20 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>About You <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Desirable <ul><li>Evidence of change management delivery</li><li>Knowledge of Landlord/Tenant Legislation</li></ul>Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to <a href="mailto:AskHR@greystar.com" target="_blank">AskHR@greystar.com</a>.

Job Introduction The pay range for this role will be £33,699 - £39,152 (pro rata for part time colleagues) We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. You can also find out more about the new terms and conditions that we are introducing on our careers site on: 'More than just a job' brochure The Intensive Housing Management team is responsible for managing all aspects of BCP Council's temporary accommodation portfolio. Placements within temporary accommodation include B&amp;B, Houses in Multiple Occupation (HMO's), Family Hostels and self-contained properties both within council and private rented sectors. This role will be responsible for delivering bespoke and challenging housing management solutions to customers who currently benefit from BCP Council's homelessness services. There is a strong emphasis on working collaboratively with BCP Council's housing partners to support customers recovering from homelessness to achieve positive outcomes. The post sits within BCP Council's Strategic Housing team and focuses on acting to provide safe and well managed property where customers with complex needs can thrive. The post will have a positive impact on the lives of individuals, neighbours and local communities. The successful applicant will work closely with wider teams and partners to resolve housing management issues including maximising use of each property through effectively voids management, oversight of contracted services, effectively dealing with anti-social behaviour and ensuring vulnerabilities are identified and supported. There will be a need to work as part of a multi-agency team, with agencies such as Dorset police, NHS and commissioned support providers. The Ideal Candidate: This is an exciting opportunity to work in a multi-agency environment with our residents and communities to address those issues which are causing the greatest harm . Candidates will have experience of working in a housing related setting dealing with issues which can be complex and challenging. For an informal discussion please contact Anthony Lowe on 01202 123311. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Intensive Housing Management Officer

Post title Temporary Accommodation Officer Post No 44697 Salary Starting from £31,537 to £36,363 p.a. Grade Grade 5 Hours 37 hours per week Place of work Worthing Town Hall Closing date 16th January 2026 Interviews TBC Join Our Team and Make a Real Difference in Your Community! Are you passionate about providing high-quality support to those in need? We are looking for a dedicated and resilient Temporary Accommodation Officer to join our team. In this vital role, you will be on the front line, helping homeless households secure safe and suitable temporary accommodation and supporting them on their journey to a permanent home. This is a challenging but highly rewarding position where you will manage our accommodation portfolio, build key relationships with landlords, and directly assist vulnerable members of our community every day. About the Role: <ul><li>Placing &amp; Supporting Households: You will manage the end-to-end placement of homeless households, conducting suitability assessments and ensuring they are settled into appropriate temporary accommodation. Property Management: You will be responsible for the day-to-day management of our accommodation stock, including Private Sector Leases. This involves conducting regular inspections and liaising with our teams on repairs to ensure all properties are safe and well-maintained.</li><li>Tenancy Management: You will handle all aspects of the tenancy, from signing up new tenants and processing housing benefit claims to managing tenancy breaches.</li><li>Income &amp; Occupancy: A key part of your role will be to work efficiently to minimise void periods.</li><li>Collaborative Working: You will act as a key contact for queries, liaise with internal teams and external support agencies, and participate in a team duty rota to ensure a seamless service.</li></ul>What we're looking for - your behaviours will be key: We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who: <ul><li>Listens actively and truly understands the needs of our customers and partners.</li><li>Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li><li>Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li><li>Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li><li>Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li><li>Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li><li>Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li><li>Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li><li>Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li><li>Reaches sound judgements through careful and systematic evaluation of facts.</li></ul>If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply. The post holder will be subject to a Standard DBS check. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes: <ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks</li><li>Buddy Support Programme</li><li>Flexible working options</li></ul>At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other's contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

Temporary Accommodation Officer

<ul><li>Job_application_guidance</li><li>Homelessness_Performance_and_Projects_Team_Leader_JD</li></ul>Job Title: Homelessness Performance &amp; Projects Team Leader (OneTeam role) Housing Options Team Full Time - 37 hours per week - 2- year fixed term contract Band 8 - £39,862 - £44,075 (Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) This role is primarily office based - 2 days per week at Brentwood Office, 2 days per week at Rochford Office Closing Date for accepting applications: 16th January 2026 We are seeking an experienced and motivated Performance &amp; Projects Team Leader exciting opportunity to lead and deliver specialist projects that make a real difference in our communities. In this role, you will oversee and deliver key projects, including commissioned services and targeted initiatives addressing domestic abuse, single-person homelessness and rough sleeping. Drive excellence within the homelessness service by implementing robust performance frameworks and reporting mechanisms. Monitor service delivery, evaluate impact, and champion improvement through data-driven insights. You will also need to demonstrate the following: Proven experience in project management and performance monitoring <ul><li>Knowledge or experience in the field of homelessness </li></ul><ul><li>Strong analytical and problem-solving skills, with the ability to turn data into actionable improvements. </li></ul><ul><li>Excellent communication and leadership skills to engage stakeholders and inspire teams. </li></ul><ul><li>Knowledge of housing &amp; homelessness policy, procedures, and legislation. </li></ul><ul><li>A valid driving license and access to a car </li></ul><ul><li>Basic DBS check </li></ul>(Starting salary dependent upon skills and qualifications, progression subject to satisfactory performance) For an informal discussion please contact Angela Abbott on 01277 312500 Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.

<ul><li>Final_Service_Charge_Officer_JD_2024.docx__1_</li></ul>Please apply online via the link provided. Job Title: Service Charge Officer Language: UK Company: Job Location: Location: Region: London Country: United Kingdom Organisation: Hackney Council Anonymous Apps &gt; Climate, Homes and Economy Job Number: HCAA02742 Service: Homeownership DBS Required: No Organisation Logo: Hackney Council Salary: per Min Max In Agreement Type: Fixed Term / Secondment Work Pattern: Full Time Contracted Hours: 36 Grade: SO1 SCP Range: £40,404 - £41,637 12 Months Fixed Term / Secondment Opportunity Join our team as a Service Charge Officer! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Are you ready to make a significant impact in your community? Hackney Council is seeking a detail-oriented and proactive Service Charge Officer to join our dedicated Service Charge Team. In this role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, while ensuring that our residents receive top-notch customer service. Your primary responsibilities will include collaborating with colleagues to produce accurate estimated and actual invoices, maintaining the service charge database, and ensuring compliance with relevant legislation. You will be instrumental in collating financial records for property service charges and managing accountancy functions related to billing and recharging. Additionally, you will issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes, and legal challenges. We are looking for candidates with extensive knowledge of leasehold management and financial processes, including preparation of annual property accounts and an understanding of S20 consultation processes. Strong analytical skills, attention to detail, and proficiency in Microsoft Excel and Google Suite are essential. Your ability to communicate effectively with a wide range of stakeholders will be key to your success in this role. As part of our team, you will contribute to the continuous improvement of our Homeownership Services, prepare performance reports, and assist with budget monitoring. You will also have the opportunity to engage with residents and stakeholders through meetings and inspections, ensuring that we maintain high standards of service. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 20 January 2026 (22:59) Interview and assessment date: W/C 02 February 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Service Charge Officer

Job summary Weve transformed the way we help our Independent Reviewing Officers get the best outcomes possible for every child and family we work with. We do this through manageable caseloads, great management support, reflective supervision, continual professional development in a learning environment, and unwavering focus on your wellbeing, so that you can always bring your best self to the children you support. Main duties of the job We are looking for two Independent Reviewing Officers (IRO) who have relevant experience at management level and can support the delivery of a high-quality services to ensure the best outcomes for Oxfordshire Children. The post available is for a generic IRO supporting the full range of Children We Care For. Its a really exciting time to join us! About us As part of our team, you will:Focus on successful outcomes for families using a relational, strengths-based approach. Use motivational interviewing to engage and support children and familiesBe supported with individual supervision to promote your wellbeing and professional development.Hold a manageable caseload as directed by the IRO handbook to ensure that you have the time you need to spend with the children and families you are working with.Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions. Job description Job responsibilities About Us Working together to help Children, young people, and families to thrive. Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. Were seeking the right people who can help us get there while embracing our value of daring to do it differently, as we continue to strive to do better. In our Children, Education, &amp; Families Directorate, we do our very best to help children, young people, and families to thrive. We know the importance of building relationships, empowering people, and building on strengths and this is reflected in our restorative, relational practice approach. Weve been consistently rated as good by Ofsted, but we are not content with that; we are ambitious and want to do even better! Oxfordshire County Council is a financially stable local authority which is committed to investing in Children, Education, and Families, to ensure that we have the resources we need to make a real difference to the families we work with. About the Role Weve transformed the way we help our Independent Reviewing Officers get the best outcomes possible for every child and family we work with. We do this through manageable caseloads, great management support, reflective supervision, continual professional development in a learning environment, and unwavering focus on your wellbeing, so that you can always bring your best self to the children you support. We are looking for two Independent Reviewing Officers (IRO) who have relevant experience at management level and can support the delivery of a high-quality services to ensure the best outcomes for Oxfordshire Children. The post available is for a generic IRO supporting the full range of Children We Care For.Its a really exciting time to join us! As part of our team, you will: <ul> <li>Focus on successful outcomes for families using a relational, strengths-based approach.</li> <li>Use motivational interviewing to engage and support children and families</li> <li>Be supported with individual supervision to promote your wellbeing and professional development.</li> <li>Hold a manageable caseload as directed by the IRO handbook to ensure that you have the time you need to spend with the children and families you are working with.</li> <li>Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions.</li></ul>About you <ul> <li>We would like to hear from you if you are</li></ul><ul> <li>Kind and caring, with an understanding of and respect for individuals qualities, abilities, and diverse backgrounds.</li> <li>Advocating for equality and integrity in all you do.</li> <li>Always learning, with a passion to grow and develop your skills.</li></ul><ul> <li>Willing totake responsibilityand contribute to the delivery of Oxfordshire County Councils vision.</li> <li>Driven to do it differently to embark on a journey of continuous improvement.</li></ul>Rewards and benefits <ul> <li>Competitive salary from£59,008 - £62,422</li> <li>Annual leave starting at 30 days per year (plus bank holidays).</li> <li>A comprehensive Local Government Pension Scheme (LGPS).</li> <li>Flexible working.</li> <li>Employee Assistance Programme including access to health and wellbeing support24 x7.</li> <li>Range of family friendly policies.</li> <li>Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health &amp; leisure activities.</li> <li>Excellent learning and development opportunities.</li> <li>Explore more here</li></ul>Ourcommitmentto:Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitmentto:Guaranteed Interview Schemes As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto:Safeguarding Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitmentto:Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any issues with the application system, please contact: Stuart Jones on 07549 223574 <a href="mailto:stuart.jones2@oxfordshire.gov.uk" target="_blank">stuart.jones2@oxfordshire.gov.uk</a> Job description Job responsibilities About Us Working together to help Children, young people, and families to thrive. Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which will enable us to be an employer, partner, and place shaper of choice. Were seeking the right people who can help us get there while embracing our value of daring to do it differently, as we continue to strive to do better. In our Children, Education, &amp; Families Directorate, we do our very best to help children, young people, and families to thrive. We know the importance of building relationships, empowering people, and building on strengths and this is reflected in our restorative, relational practice approach. Weve been consistently rated as good by Ofsted, but we are not content with that; we are ambitious and want to do even better! Oxfordshire County Council is a financially stable local authority which is committed to investing in Children, Education, and Families, to ensure that we have the resources we need to make a real difference to the families we work with. About the Role Weve transformed the way we help our Independent Reviewing Officers get the best outcomes possible for every child and family we work with. We do this through manageable caseloads, great management support, reflective supervision, continual professional development in a learning environment, and unwavering focus on your wellbeing, so that you can always bring your best self to the children you support. We are looking for two Independent Reviewing Officers (IRO) who have relevant experience at management level and can support the delivery of a high-quality services to ensure the best outcomes for Oxfordshire Children. The post available is for a generic IRO supporting the full range of Children We Care For.Its a really exciting time to join us! As part of our team, you will: <ul> <li>Focus on successful outcomes for families using a relational, strengths-based approach.</li> <li>Use motivational interviewing to engage and support children and families</li> <li>Be supported with individual supervision to promote your wellbeing and professional development.</li> <li>Hold a manageable caseload as directed by the IRO handbook to ensure that you have the time you need to spend with the children and families you are working with.</li> <li>Have opportunities to continue to learn while you work, by undertaking training, webinars, practice learning events and reflective sessions.</li></ul>About you <ul> <li>We would like to hear from you if you are</li></ul><ul> <li>Kind and caring, with an understanding of and respect for individuals qualities, abilities, and diverse backgrounds.</li> <li>Advocating for equality and integrity in all you do.</li> <li>Always learning, with a passion to grow and develop your skills.</li></ul><ul> <li>Willing totake responsibilityand contribute to the delivery of Oxfordshire County Councils vision.</li> <li>Driven to do it differently to embark on a journey of continuous improvement.</li></ul>Rewards and benefits <ul> <li>Competitive salary from£59,008 - £62,422</li> <li>Annual leave starting at 30 days per year (plus bank holidays).</li> <li>A comprehensive Local Government Pension Scheme (LGPS).</li> <li>Flexible working.</li> <li>Employee Assistance Programme including access to health and wellbeing support24 x7.</li> <li>Range of family friendly policies.</li> <li>Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health &amp; leisure activities.</li> <li>Excellent learning and development opportunities.</li> <li>Explore more here</li></ul>Ourcommitmentto:Equality, Diversity and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all. Ourcommitmentto:Guaranteed Interview Schemes As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto:Safeguarding Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Ourcommitmentto:Flexible Working We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service. Follow us on Social Media Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any issues with the application system, please contact: Stuart Jones on 07549 223574 <a href="mailto:stuart.jones2@oxfordshire.gov.uk" target="_blank">stuart.jones2@oxfordshire.gov.uk</a> Person Specification General Requirements Essential <ul> <li>Please refer to job description above</li> </ul> Desirable <ul> <li>Please refer to job description above</li> </ul>Person Specification General Requirements Essential <ul> <li>Please refer to job description above</li> </ul> Desirable <ul> <li>Please refer to job description above</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oxfordshire County Council Address Oxford OX1 1ND Employer's website

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