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The Vacancy If you love to come to work to make a difference, keep reading. As our Support Officer you'll be providing housing related support to customers with mental health concerns and complex needs to enable them to maintain their tenancies and achieve their aspirations for independent living. Working at our scheme Leamington Park in Acton, you'll be supporting customers to access the community for activities including volunteering, attending college, personal appointments including GP visits, community mental health services and hospital appointments. You'll provide on hand support with everyday skills including budgeting, wellbeing and developing their skills to move onto appropriate independent living. Your responsibilities will also include - <ul> <li>Undertaking key-worker responsibilities for your caseload</li> <li>Completing initial and continuous assessment of needs, identifying risks and agreeing levels of support and actions</li> <li>Creating action plans for providing appropriate services</li> <li>Supporting customers with domestic tasks, where skills have not yet been developed</li> <li>Carrying out health and safety and fire safety checks in individual flats and communal areas</li></ul>About you You'll consider yourself to be a great people person, building strong professional relationships, being able to empathise whilst actively encouraging and coaching. You will come to the role with experience in the social care/charity/supported housing sector. You'll have a practical understanding of mental health conditions and how they can impact everyday life. You will be able to demonstrate experience of working with challenging behaviours and how your behaviour supports positive outcomes. There will be an element of administration that comes with the role, so you'll have great IT skills and will be able to communicate in both a formal and informal way. Internally you will be known as a Support Officer. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. You will be required to undertake an enhanced DBS check if successful. For existing colleagues this role can be offered as a secondment. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. We will interview during the advertising period so please submit your application as soon as possible. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Mental Health Housing Support Officer - fixed term contract until March 2026

Job Description <ul> <li>Ipswich Borough Council</li> <li>Address: Ipswich, Suffolk, IP1 2DE </li> <li>Salary: £19,885 - £21,247 pro rata</li> <li>Hours: 22.2 hours per week</li> <li>Contract: Permanent </li> <li>Reference: 0332</li></ul>To work as part of a team of officers managing the council's temporary accommodation in Ipswich. You will be responsible for the day-to-day tasks that may arise in managing temporary accommodation including managing your own customers, rent accounts, repairs, completing admissions and sign posting to other services. Are you a team player, organised, self-motivated, supportive and understanding, have efficient IT skills including, Microsoft and database systems and professional note keeping skills. You will be required to work a shift pattern, including Bank Holidays. Hours are 22.20 per week and will be worked Wednesday to Friday, 9am - 5pm. This is a full office/location-based role. As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues. To find out more: For more information about this role please contact Nicki Baker on <a href="mailto:nicki.baker@ipswich.gov.uk" target="_blank">nicki.baker@ipswich.gov.uk</a> Please download the Job Description and Person Specification (pdf)to find out more about this role. How to apply: Please apply via our website where you can complete the online application form for this vacancy. Please note CVs are not accepted. Closing date: 5 August 2025. Interview date: 19 August 2025. DBS clearance is required for this role. Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications. If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place. About the Team IMPORTANT PLEASE READ BEFORE APPLYING To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The 'Apply Now' button below only allows you to submit a job alert, not an online application.

Temporary Accommodation Officer

£50,788 to £57,766 per annum&nbsp;Permanent, full time x 37 hoursBased at Honiton with hybrid working and a range of flexible&nbsp;working optionsBe part of our transformationEast Devon’s Housing Service has made significant progress in recent years, transforming the way we support our tenants and communities. With improved outcomes, strong regulatory feedback and recognition from our peers, we've laid down solid foundations. Now, we’re entering an exciting new phase – one focused on raising standards even further, embracing innovation and growing our impact.Join us at this key moment and be part of shaping the future of council housing in East Devon as we build a new management structure within our Property &amp; Asset team.Team East Devon – more than just a jobOur Property &amp; Asset Service is made up of skilled professionals from diverse backgrounds who bring energy and expertise to their roles every day. We’re united by one goal: delivering for our residents.In this role you will play an important role in supporting our Corporate Lead for Property &amp; Asset to shape the delivery of an efficient, high-quality, customer focused housing repairs and maintenance service across East Devon District Council’s housing stock.&nbsp;This includes responsive repairs, cyclical maintenance, and contractor management, ensuring compliance with legal, regulatory, and health and safety requirements.We’ll need you to have a relevant professional or management qualification together with a formal qualification in a building related subject or demonstrable equivalent experience.&nbsp; A knowledge of general management of a housing service and a good understanding of housing policy and legislation together with experience of delivering a high-quality customer service.<h1>About us</h1>Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations.&nbsp; And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.<h1>Apply</h1>To apply online, please visit&nbsp;<a href="http://www.eastdevon.gov.uk/jobs" target="_blank">www.eastdevon.gov.uk/jobs</a>.For an informal discussion, please contact Andy King, Assistant Director, Housing Regulated Services by email <a href="mailto:Andrew.King@eastdevon.gov.uk" target="_blank">Andrew.King@eastdevon.gov.uk</a>&nbsp;Closing date:&nbsp; &nbsp;Midnight on Sunday, 3rd August 2025 with interviews planned for week commencing 11th August 2025

Repairs Service Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our development across Bristol and the surrounding areas. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone is officially recognised as a 'Great Place to Work!' We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

Housing &amp; Support Officer - Sutton &amp; Epsom Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,750 per annum plus benefits (prorata for part time ) Location - Sutton &amp; Epsom Team based in Wallington Full time - 37hrs per week (part time hours available ) It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:alevy@transformhousing.org.uk" target="_blank">alevy@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about the team Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. Reporting to the Operations Manager, we are looking to recruit a Resident Service Coordinator on a permanent basis. This is a predominantly remote role however, you would be required on site (in Reading) based on Client demands. More about your role On a daily basis, you will help to ensure that the customer experience is of the highest standard and provide administrative support in relation to all leasing activity as well as day to day operations. In addition to being responsible for liaising with customers for renewals, negotiating rents and renewing tenancies you will also conduct regular market research and provide admin support to ensure applications are completed correctly. At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. More about you The ideal candidate will have previously worked in a similar role. Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel are required. Experience &amp; Skills <ul> <li>Experience working in a similar role (Receptionist, Front of House etc)</li> <li>Experience conducting administrative tasks,</li> <li>Familiarity working with MS packages such as Excel,</li> <li>Strong attention to detail,</li> <li>Excellent communication skills. </li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Resident Services Co-ordinator

Team Manager (Housing Support) Department: Housing Support Employment Type: Permanent Location: Brighton and Hove - Brighton Compensation: GBP 33,951 / year Description Location: Brighton and Worthing Salary: GBP 33,951 per year Hours: 37 per week, equally split across two services based in Brighton and Worthing Are you someone who leads with empathy, brings structure to complexity, and is passionate about helping people feel safe and secure in their homes? Southdown is one of the leading providers of housing, care, and support services in Sussex. Our Housing Support Services help people who are at risk of homelessness, living in temporary accommodation, or facing challenges such as poverty, mental health issues, or domestic abuse. We work in partnership with local authorities to offer person-centred support that helps people find stability and move forward. As a Team Manager, you'll lead our frontline housing support staff, helping create a consistent, compassionate and effective service. You'll provide guidance, oversight and encouragement to staff while building strong relationships with commissioners and community partners. Your leadership will create the conditions where people doing challenging work feel supported, heard and able to deliver real impact. Your time and responsibilities will be equally shared across two services; one based in Brighton and one in Worthing: Southdown Moves (Brighton)Southdown Moves is a supported accommodation service within providing low to medium level support, plus self-contained one bedroom flats to people within the Mental Health Supported Accommodation Pathway. Southdown Steps (Worthing) Southdown Steps is a supported accommodation service providing self-contained, one bedroom flats, plus regular weekly support for people who have experienced homelessness and rough sleeping. Both services provide accommodation for up to two years to enable people to gain the skills and confidence to take the next steps in their mental health recovery, whilst benefiting from safe, stable accommodation. All Southdown's housing support services use a trauma informed approach and psychologically informed environments to support people towards recovery and independent living. We welcome applications from people with experience in roles such as Housing Team Leader, Homelessness Services Manager, Supported Housing Coordinator, or anyone with the right values, leadership experience and transferable skills. If you bring a supportive leadership style and commitment to housing security, we will provide the training to help you succeed in the role. Perks and benefits: <ul><li>Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.</li><li>Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.</li><li>Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.</li><li>Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. </li><li>Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.</li><li>25 days paid holiday plus bank holidays.</li></ul>Knowledge, Skills and Experience What you'll need for the role: <ul><li>Experience managing or supervising a frontline support team</li><li>A values-led approach to leadership, staff wellbeing and service quality</li><li>Strong organisational and communication skills</li><li>Confidence working with external partners, stakeholders and commissioners</li><li>A commitment to inclusive, trauma-informed practice</li><li>An standard DBS check (paid for by Southdown)</li></ul>What would be nice: <ul><li>Knowledge of housing, homelessness prevention or tenancy sustainment</li><li>Experience managing risk, safeguarding or crisis situations</li><li>Familiarity with contract delivery or working to KPIs</li></ul>Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply:Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 6 August 2025. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Team Manager (Housing Support)

The Vacancy FULL TIME - 37hrs Rolling rota - will be required to work some weekends and some bank holidays Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

The Vacancy PART TIME - 28hrs Four on / Four off rota, various shift patterns. This is an exciting opportunity to support young adults and care leavers to prepare for independence, moving to their first home and with education and career choices. The ideal candidate will come from a background of supporting young people to enable them to do things for themselves, and are able to recognise a clients support need from interactions. They will have a knowledge of safeguarding and when to make a safeguarding referral and, are able to work within company policies and procedures to offer supportive outcomes for the clients that we work with. A knowledge of the benefit system and housing pathways is a bonus. A team player is essential. The ideal candidate will be confident to engage young adults and care leavers, to build relationships and support the clients to recognise their support needs. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li> <li>Professional experience with working with vulnerable young people a preference</li> <li>Knowledge of safeguarding children and adults a preference</li> <li>Knowledge of childhood ACE's a preference</li> <li>This is a varied role with lots of opportunity to learn news skills supporting various client groups within the care leavers sector</li> <li>Great opportunities to progress for the right candidate </li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker (Young People)

The Vacancy FULL TIME - 37hrs Rolling rota - will need to work some weekends and some bank holidays Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role may require you to work with clients on a one-to-one basis</li> <li>This role may require you to work nights and/or weekends</li> <li>This role may require you to lone work</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

The Vacancy At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment. In our Housing Officer role, you'll provide a high-standard, customer-focused housing service within a defined geographical area, ensuring compliance with Amplius policies, actively engaging residents in service delivery and neighbourhood involvement, and working collaboratively with local partners to enhance the quality of life in the community. Location: Hybrid - with travel across Gainsborough, Scunthorpe and surrounding areas with a minimum of 1 day per week in our Lincoln Office. Salary: Up to £38,730.23 per year Contract: Permanent Your week: 36.25 hours p/week (Monday to Friday, 9am - 5.15pm with a 1-hour break) Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Lettings Team and Property Services Team to lead on all new lettings from point of successful application and pre-tenancy to tenancy terminations and through the void process ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the tenant has moved in and is complying with the terms of their tenancy. If necessary, engage with our Tenancy Enforcement Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li> <li>Be the lead in respect of managing and reviewing complaints of anti-social behaviour, race and hate crime incidents and hoarding in accordance with Amplius' policy and procedure and working alongside the Tenancy Enforcement Team and ASB specialists within that team.</li> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>Your toolkit for success To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li> <li>Can prioritise workloads and is able to meet set deadlines.</li> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers. Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves: Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working at Amplius <ul> <li>28 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more</li> <li>Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary</li> <li>Paid professional subscription for membership fees relating to your role</li> <li>Employee Assistance Programme offering free wellbeing tools, free flu jabs and more</li> <li>Health cash plan giving cash back for everyday health checks such as optical and dental</li> <li>Cycle to Work and Electric Car Lease schemes</li> <li>High street, holiday and gym membership discounts</li> <li>Plus lots more once you join!</li></ul>The important stuff We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Housing Officer

Salary: £30,559 to £33,366 pro rata, per annum Grade: H Contract: Permanent Hours: Part Time, 30 Hours per week Location: Harrogate, North Yorkshire Do you have the energy, drive and compassion to support young people at risk of homelessness? We are seeking a dedicated and proactive Homelessness Prevention Officer to join our Young People's Pathway Team. This is a rewarding opportunity to work directly with young people aged 16-25 across North Yorkshire, helping them to avoid homelessness and build brighter futures. About the Role As a Homelessness Prevention Officer, you will: • Work with young people and their families or carers to prevent homelessness through early intervention, including mediation. • Carry out timely assessments and develop tailored support plans. • Collaborate with Housing Options Officers and Children's Services to ensure statutory duties are met. • Support the delivery of the Young People's Accommodation Pathway through joint working with internal and external partners. • Be based primarily in the locality area covering Harrogate, Ripon, Knaresborough and Skipton, with flexibility to support the wider North Yorkshire team as needed. Key Responsibilities • Manage a caseload of young people at risk of homelessness. • Complete and record screening assessments for all 16 and 17-year-olds. • Assess and monitor risk levels, referring to specialist services where appropriate. • Coordinate and monitor the implementation of support needs. • Maintain accurate records and contribute to service development. What We're Looking For We are looking for someone who: • Has a genuine passion for supporting young people. • Possesses excellent communication and problem-solving skills. • Can work effectively with a range of professionals and agencies. • Is organised, resilient, and committed to making a difference. Training will be provided to support the hybrid nature of this role, which bridges housing and children's social care. Enhanced DBS info required For further information about this role, please contact Becci Whitmore at <a href="mailto:Becci.whitmore@northyorks.gov.uk" target="_blank">Becci.whitmore@northyorks.gov.uk</a> Key Documents Job Description Total Rewards Brochure Key Dates Closing date: 3rd August 2025 Interview: 15th August 2025 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Homelessness Prevention Worker

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Support Officer East London based with a balance of home and office working £30,191 per year (pro rata) Full Time (37.5 hours per week) and Part Time (18.75 hours per week) positions available Temporary position for up to 12 months We have a great opportunity to join our team in the role of Housing Support Officer. During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks. The role of Housing Support Officerwill include: <ul><li>Completing property inspections</li><li>Completing health and safety compliance checks</li><li>Updating resident information forms </li><li>Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team</li><li>Extensive travel throughout the geographical area covered</li></ul>Skills and experiences: <ul><li>Previous experience in either customer service or property inspection</li><li>Knowledge of compliance and health and safety</li><li>Great organisational skills and ability to manage and prioritise your own diary</li><li>Clear communication skills</li><li>Ability to complete tasks within set deadlines</li><li>Competent using mobile technology to complete worksheets</li><li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£30,191 per annum (pro rata)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 05 August 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Support Officer

Community Manager Please note, you will be employed by a Regus Franchise Owner. At Regus, we've built the world's largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you'll be able to work better, faster and happier too. The opportunity As a Community Manager, you'll be responsible for the smooth running of your Regus centre. You'll motivate your team to create a great working environment to ensure customer satisfaction and retention. A typical day at Regus You start the day with an informal team talk over coffee, to plan the day and make sure everyone's prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. About you We're looking for someone who has the experience and aptitude to manage a smooth running operation. You'll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be: <ul> <li>A good communicator, used to dealing with customers</li> <li>Happy taking ownership of problems and finding ways to solve them</li> <li>Positive, enthusiastic and able to adapt to fast-changing situations</li> <li>Confident using MS Office and other basic IT packages</li> </ul>What we offer On top of a competitive salary package you'll enjoy: <ul> <li>A bright and inspiring work environment</li> <li>Training and development opportunities</li> </ul>

Community Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join us at our Macclesfield service. The successful candidate will be responsible for managing a mixed caseload of our Service Users, to include prescribed, alcohol and criminal justice. You will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Macclesfield Hours: Full time, 37.5 per week Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>You will be part of our treatment team holding a mixed caseload of service users.</li><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 30/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Stephen Hewitt | <a href="mailto:Stephen.hewitt@cgl.org.uk" target="_blank">Stephen.hewitt@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: Working to support our CAS3 contract with the Ministry of Justice, this role involves managing a number of self-contained and small shared accommodation properties within the region. In addition to providing proactive property management, the role involves engaging with residents (People On Probation) who may have complex needs/multiple disadvantage, on release from prison, CAS1 or CAS2, with the goal of ensuring a smooth transition into the allocated accommodation. The role does include an element of supervision to ensure 'house rules' and license agreements are being adhered to, along with offering housing related, 'light touch' support and signposting where needed. While you will be part of a small regional team and a larger business, this is predominantly a lone working role and you will need to be comfortable driving between locations. Responsibilities and Duties: Managing a number of properties specifically allocated to the MOJ. You will engage with individuals with complex needs and will be able to work without supervision and have experience of lone working. Duties: <ul><li>Ensuring properties are safe, secure and clean</li><li>Ensure accommodation is prepared and ready for occupation in accordance with company timescales.</li><li>Performing all necessary functions to manage the move in/move out process.</li><li>Proactively identify and resolve all property and maintenance related issues efficiently, where applicable in conjunction with the maintenance and/or cleaning teams.</li><li>Undertaking weekly visits to all properties and ensuring residents are adhering to the "house rules" and have not abandoned their accommodation.</li><li>Manage reports of Anti-Social Behaviour and where necessary sometimes in conjunction with the Community Probation Practitioner (CPP) and actively engage in conflict resolution wherever possible.</li><li>Build positive relationships with the residents and appropriately deal with any emergency situations which may arise during the course of work under guidance from local management teams and other professionals.</li><li>Meeting tight deadlines and making properties available within agreed timescales.</li><li>Inventory management of all soft furnishings and sundry items.</li><li>To keep accurate and timely records in accordance with departmental policy</li><li>To attend mandatory training and participate in staff development courses as appropriate.</li></ul>Personal Characteristics: Skills: The post holder must have the following skills: <ul><li>Confident communicator with excellent written and verbal communication skills and be flexible towards residents needs.</li><li>Extremely well organised.</li><li>Able to work well under pressure.</li><li>The ability to prioritize.</li><li>Able to work alone and part of a team.</li><li>Have an interest and willingness to train.</li><li>Network with local and national agencies.</li><li>Full and current manual driving licence.</li></ul>Knowledge: <ul><li>Experience in the social housing sector, ideally having worked with people at risk of homelessness.</li><li>Experience of supporting individuals with complex trauma and issues</li><li>Direct knowledge of People on Probation (POP) and the challenges they face would be a distinct advantage.</li></ul>Behaviour: <ul><li>Empathetic and supportive of residents while recognising the need to uphold and adhere to rules.</li><li>Resilient and able to deal with people who's presentation may be complex and sometimes challenging.</li><li>Methodical in approach to ensure everything is done accurately and comprehensively.</li><li>Keen to support colleagues and ensure the business is working cohesively and to the same objectives.</li><li>Keen on a strong compliance culture.</li><li>Able to work without direction.</li><li>Adaptability and being prepared to help out if circumstances require.</li><li>Keen to lead by example.</li></ul>We would expect you at all times to: <ul><li>act with integrity</li><li>act with due skill, care and diligence</li><li>act with professionalism</li><li>be open and co-operative with colleagues</li><li>act with compassion to those both within the Company and those who we support in the accommodation.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process).

Specialist Supported Housing Officer

Building a sustainable tomorrow BAM FM is recruiting a Premises Officer. You will be working 37.5 hours per week, in a shift pattern (Monday to Friday &amp; 1 in 3 Saturdays) ensuring the smooth operation of Ifield Community Collage in Crawley. In addition to an attractive salary and benefits package, we support further personal growth and development. BAM offer Flexible working Your mission <ul><li>Assist with maintenance duties to ensure that the general upkeep and maintenance of the premises is satisfactory. </li><li>Supervise decoration programmes as agreed with the Site Co-coordinator/Deputy Facilities Manager/Facilities Manager.</li><li>Minor improvement work, as agreed with the Site Co-coordinator/Deputy Facilities Manager/Facilities Manager.</li><li>Make arrangements for dealing with emergencies which occur outside normal hours.</li><li>Assist with ensuring the effective and efficient operation of the heating and boiler systems and assist with the maintenance of the appropriate records.</li><li>Assist with the execution of carrying out weekly fire alarm tests.</li><li>Undertake such other duties appropriate to the post as may from time to time be required to ensure the smooth and efficient running of the school as directed.</li></ul>Caretaking <ul><li>Supervision of cleaning staff, that the staff are redeployed as necessary to meet all the requirements of the school.</li><li>Ensure that satisfactory levels of cleanliness and hygiene are maintained with regard to buildings, external walkways, drives, playgrounds, gullies, car parks, playing fields and gardens and ensure that all graffiti is removed promptly.</li><li>Ensure that the external environment of the school is kept free of litter and weeds etc., and that pathways are gritted or salted when required during wintry conditions.</li><li>Assist with the movement of furniture and equipment within the site.</li><li>Assist with the satisfactory receipt, distribution, collection and despatch of goods.</li><li>Ensure the responsible operation, care and maintenance of all equipment and tools associated with caretaking maintenance work, and to ensure that proper safety standards and requirements are applied.</li></ul>Security <ul><li>Ensure that all contractors to the school are signed in as such, that they wear in a prominent position, an ID badge, and to ensure that the contractors return the badge upon vacating the premises.</li><li>Ensure adequate security of buildings and premises at all times and to comply with any special security requirements as laid down from time to time by the Headteacher and / or Facilities Manager.</li></ul>Health and Safety <ul><li>Observe that all relevant Health and Safety rules and regulations are complied with by all personnel.</li><li>Report the contravention of HBG's and statutory regulations by contractors or other personnel on site that could be detrimental the health and safety of staff, visitors and students.</li><li>Assist, where necessary, with the programme of statutory testing.</li></ul>School Activity Programmes <ul><li>Liaise with the Helpdesk and the Leisure Manager in relation to non school lettings</li><li>Liaise with the Helpdesk, Leisure Manager and Headteacher in relation to school lettings and to assist with the opening of the site to school staff on non school days</li><li>Participate in the preparation of the premises for school events, reception of visitors, car parking etc</li><li>Assist with the movements of exam desks.</li></ul><ul><li>Assist where necessary in maintenance of the school gardens / flower beds not covered by the grounds maintenance contract.</li></ul>Who are we looking for? <ul><li>Caretaking and associated services qualifications desirable but DIY/ building maintenance skills essential.</li><li>Common sense &amp; ability to use own initiative </li><li>Clean driving licence</li><li>Understanding of Health &amp; Safety Regulations</li><li>Energetic Team player</li><li>Hardworking</li><li>Good communication skills</li><li>Loyal and good timekeeper</li><li>Reliable and trustworthy</li><li>Ability to be hands on</li><li>Adaptable &amp; flexible to working hours</li></ul>What's in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. BAM offer Flexible working Your work environment People are at the heart of what we do at BAM. We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial. We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow. Who are we? The art of building is about building for communities; it's about building for life. Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar. Our values: sustainable, inclusive, collaborative, reliable and ownership, enable us to achieve our ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.

Premises Officer

Sureserve Compliance Fire, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the Public sector, our success relies upon a market leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join. Role Overview The Community Liaison Officer acts as a vital link between operational teams and the local community. The primary purpose of this role is to optimise access to residences and buildings by fostering positive relationships, managing clear and consistent communication, and addressing any concerns that may arise during service delivery. Operating within a diverse social housing environment across Bristol and the surrounding areas, the postholder must take a proactive, customer-focused approach to engagement-ensuring that all residents and stakeholders feel informed, respected, and supported throughout the process Key Responsibilities • Serve as the primary point of contact for residents, stakeholders, and community groups throughout operational activities. • Translate technical or operational information into clear, accessible language for non-specialist audiences. • Attend site visits, meetings, or resident interactions alongside operational colleagues to support the resolution of potential challenges or disputes. • Provide regular updates and feedback to internal teams and managers on community sentiment, emerging issues, and areas requiring attention. • Keep the community informed of upcoming works, changes, and timelines using a range of communication channels such as letters, drop-in sessions, phone calls, and emails. • Carry out proactive door knocking to ensure high levels of resident engagement and improve appointment take-up rates. • Log, investigate, and help resolve complaints relating to disruption, safety, noise, or other concerns in a timely, empathetic, and professional manner. • Build and maintain strong, trust-based relationships with local authorities, community leaders, residents, and businesses. • Remain alert to site safety requirements and safeguarding responsibilities, particularly when engaging with vulnerable residents or communities. • Escalate and report any safety or safeguarding concerns in accordance with company policy and statutory obligations. Qualifications and Skills • Strong communication and interpersonal skills, with the ability to engage effectively across diverse audiences. • Self-motivated and confident working autonomously, without the need for close supervision. • Proven experience in a customer service, stakeholder engagement, or community-facing role. • Able to manage sensitive conversations with tact, diplomacy, and professionalism. • Confident in presenting information and facilitating community meetings, events, or drop-in sessions. • Excellent organisational and problem-solving abilities, with a proactive approach to challenges. • Awareness of safeguarding principles and responsibilities, particularly when engaging with vulnerable individuals or groups. • Comfortable using standard IT tools and digital platforms for communication, record keeping, and reporting • Full UK Driving licence. Desirable: • Experience working within social housing, construction, or public sector environments. • Knowledge of the Bristol community and surrounding areas. • Full UK driving licence and willingness to travel across sites. Working Environment: This is a field-based position that involves collaborating closely with our operational teams and the Mobilisation &amp; Resource Planning Manager. As a fully remote role there will be close interaction with client(s) RLO services that may well include localised working from alternative offices. Additional Perks: • 25 days annual leave, plus bank holidays • An additional day off for your birthday • Employee Assistance Programme (EAP) for health and wellbeing support • Cycle to Work scheme to promote sustainable commuting • Annual performance-related bonus • Refer-a-Friend incentive scheme, with bonuses available • Career progression opportunities, supporting internal growth and development • Commitment to training and development, as part of the 5% Club • Length of service rewards and on-the-spot recognition for outstanding contributions Business Sureserve Compliance Fire Locations Bristol Yearly salary £25,000 - £28,000 Employment type Full-time

Community Liaison Officer

We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. Bruntwood Bruntwood SciTech Sustainability at Bruntwood Social Impact is a huge part of what we do across our nationwide portfolio, collaborating with partners in our communities to make sure we're creating thriving cities for everyone. Social Impact Report Job purpose: As a Social Impact Manager at Bruntwood, you'll be responsible for delivering, measuring and monitoring the impact we generate on our live developments throughout the Bruntwood and Bruntwood SciTech portfolio. You'll work closely with the social impact team and ESG teams to deliver against our purpose and support the implementation of best practice, to drive the business to be as socially and environmentally minded as possible. You'll mainly be based at our Union office - however there will be some travel across our portfolio - particularly Bury, Stretford, Altrincham, but also Liverpool/Birmingham and Leeds when necessary. Experience you'll need: <ul> <li> Experience in reporting and analysing data within a Social Impact role </li> <li> Experience of using the Social Value Portal/TOMs system , or a similar social impact measurement tool </li> <li> Experience of designing and delivering social impact initiatives </li> <li> A passion for commercial property and community engagement</li> <li> A belief and commitment to delivering Bruntwood's Purpose</li> </ul> What you'll be doing: <ul> <li> Implement, deliver and measure social impact on selected live developments across Bruntwood and Bruntwood SciTech, ensuring all data is uploaded to Social Value Portal; </li> <li> Support the Head of Purpose, Inclusion and Impact to report on our impact regularly to internal and external stakeholders; </li> </ul> <ul> <li> Work with suppliers and contractors to ensure social impact alignment and record keeping via Social Value Portal; </li> <li> Lead the delivery of place-based initiatives; </li> </ul> <ul> <li> Support the delivery of portfolio-wide initiatives, where required; </li> <li> Be an active advocate for the company's social impact work, promoting our activity and inspiring the wider business; </li> <li> Work closely with the teams across the business including Development, People, Brand and Marketing on building and promoting our impact; </li> </ul> <ul> <li> Support on writing place-based plans and bids, when necessary; </li> </ul> <ul> <li> Line management of the Talent and Impact Coordinator. </li> </ul>We really believe that if you're brilliant to work with, you deserve brilliant things in return: <ul> <li>28 days holiday plus you get your Birthday off work - and if that's not enough you can also buy &amp; sell holidays too </li> <li>24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you </li> <li>Sabbatical of up to 12 months so you can take a career break after five years with us </li> <li>Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist &amp; physiotherapy. We also offer free private healthcare cover on an opt in basis too </li> <li>Life assurance cover for all colleagues </li> <li> Up to 8% matched pension scheme </li> <li>Discounts &amp; cashback at leading retailers </li> <li>Enhanced maternity / shared parental leave - 26 weeks fully paid leave </li> <li>Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill </li> </ul>In addition to what to expect within the role and your benefits, it's good to know that you'll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £30m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social &amp; Health Inequality. We'll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email <a href="mailto:talent@bruntwood.co.uk" target="_blank">talent@bruntwood.co.uk</a> for an update. #LI-DNI

Social Impact Manager

Job Description Contract Type: Fixed term contract/ internal secondment opportunity until 31 March 2027 Working Hours: 37 Hours Per Week - Flexible and agile working (by agreement). Though essentially Monday to Friday, between the hours of 9-5 Worker Type: Hybrid Worker - working time will be split between your work base and working remotely in agreement with the Line Manager. Salary: Grade F- £31,586 (Level one) rising to £34,314 (Level four) per annum Location: Harvey Road, NG8 3BB We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To work within the Rightsize Team to proactively identify and support Nottingham City Council Housing Services (NCCHS) tenants who are under-occupied or overcrowded within their homes to move to a smaller or larger property. To help match tenants to new homes, support with the move process and, where necessary, provide financial support with the process of moving. About You The ideal candidate will have: <ol> <li>Substantial experience of working within a housing management environment and an ability to learn</li> <li>A working knowledge and awareness and understanding of current housing issues and legislation, including in relation to Allocations, Tenancy Management and Welfare Benefits</li> <li>Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships.</li> <li>Demonstrating personal commitment to the equality, diversity and inclusion challenges faced by our workforce and Nottingham's people</li> <li>Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.</li> <li>Demonstrated capacity to effectively organise and use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner, with minimum supervision</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. You can find the job description for this post here: <a href="https://www.nottinghamcity.gov.uk/media/rnzioxqw/jd-rightsize-housing-officer.pdf" target="_blank">https://www.nottinghamcity.gov.uk/media/rnzioxqw/jd-rightsize-housing-o…</a> At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 10 August 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: 20 August 2025 - Please note this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.org.uk/support" target="_blank">https://emss.org.uk/support</a> If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Rightsize Housing Officer NCCHS

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Camden service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for an Opiate Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. At our Camden service, we are dedicated to providing support for individuals who access our services. We aim to empower every individual by offering holistic support and personalised treatment to meet their unique needs. We provide a range of options, including one-to-one and group sessions, complemented by medical and clinical treatments. Location: Camden Full Time Hours: 37.5 per week (Monday to Friday) Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours) Allowance: £4,133.14 Inner London Weighting (based on full time working hours, pro rata for part time hours) * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Please reflect the attached Job Description and Person Specifications in your application. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 3/8/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Sheila Mansour | <a href="mailto:Sheila.MansourElHashash@cgl.org.uk" target="_blank">Sheila.MansourElHashash@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy <ul> <li>Annual salary of £31,418 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours), part-time and flexible working patterns available</li> <li>Liverpool city centre office base, hybrid working</li></ul>Proposed Interview Date: 12th August 2025 The role The purpose of this role is to contribute to the delivery of an effective and efficient lettings service which achieves stated relet times, consistently improving customer satisfaction levels, minimisation of void rent loss, sustainable tenancies, and financial stability of the Regenda Group. To take a role in ensuring the effective delivery of high quality, value for money, customer focussed income &amp; lettings services, ensuring that the customer voice is heard and utilised to deliver positive outcomes. Follow housing policies and procedures effectively and understand the roles responsibilities, ensuring we remain legally compliant, whilst meeting regulatory requirements and the needs of our customers. Ensure the customer voice is at the heart of service delivery, using complaints and satisfaction survey results to drive continuous improvement and ensuring all customers are treated fairly, with respect and in recognition of their individual requirements and any protected characteristics, and that all customer complaints and enquiries are dealt with promptly and to a high standard. The right fit <ul> <li>Experience of working in a similar lettings based role.</li> <li>Knowledge of social housing regulations would be preferable.</li> <li>Solid ICT skills, knowledge and experience of using Microsoft Office.</li> <li>An excellent, customer centric approach, good interpersonal skills with an ability to develop excellent working relationships.</li> <li>Be flexible, resilient and able to manage change.</li> <li>The ability to operate at pace and be adaptable to changing priorities in a results driven environment.</li> <li>Must be able to drive, have access to a car and hold a valid driving licence.</li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Lettings Officer

Job Description The Guinness Partnership are seeking a dynamic &amp; mission-driven Independent Living Manager to manage our support service across The Home Counties, The South East &amp; The South Coast. Reporting to the Head of Independent Living, you'll be directly responsible for overseeing and monitoring the delivery of intensive housing management services in several Guinness housing schemes whilst managing a team of Independent Living Advisors working on site. You will be in a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key as we require someone that is comfortable with an agile working arrangement and can travel between various schemes in areas such as Milton Keynes, Newhaven &amp; Lewes, Essex and Surrey. Key Responsibilities <ul><li>Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high quality, responsive and person-centred service that meets the needs of our residents including: health and wellbeing, health and safety compliance and emergency protocols. </li><li>Performance &amp; reporting: You will monitor the service against key performance indicators &amp; produce monthly written progress reports. </li><li>Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required.</li><li>Stakeholder engagement: You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate.</li><li>Resident satisfaction: You will be a great relationship builder to ensure our residents receive the best service possible.</li><li>Planning and prioritising: No two days are ever the same and you will have a busy schedule so good time management is essential.</li></ul>Role Criteria Essential: <ul><li>A full UK driving licence and access to your own vehicle. </li><li>Demonstrates a sensitive and supporting approach to vulnerable people.</li><li> Ability to work successfully with a diverse range of customers and partner agencies.</li><li>Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible.</li><li>Good communication skills, including interpersonal, written and computer literacy.</li></ul>Desirable <ul><li>Relevant professional qualification in social care or housing.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. 1st stage interviews for this role will be held via teams on Friday 8th August 2025. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Manager

Title: Communities Coordinator Contracts: Fixed Term Contract - 12 months Hours: Full-Time, 35 hours per week Reporting Office: Delamere, Northwich Work Location: Delamere and Winsford site offices Persona: Site-Based Salary: £32,188 to £35,593 per annum depending on experience Role Profile - Communities Coordinator.pdf Closing date for completed applications: 12 th August 2025 at 11:59pm Interviews will tentatively be held on 26 th August 2025. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... **Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Join our Communities Team at L&amp;Q! We are looking for an engaging, personable, and resilient new Communities Coordinator to join our busy site-based team on two remedial works projects in Winsford and Delamere. You will work with our existing Communities Coordinator on site to manage communications with residents to resolve complex and multifaceted issues on the developments. The role sits in our Development and Sales division and works with the wider Communities team that support remedial and regeneration projects in London and the Northwest of England. Your Impact in the Role : <ul> <li> Day-to-day responsibilities include working alongside the current Communities Coordinator in writing newsletters, answering individual enquiries, managing the email inboxes, booking appointments, responding to complaints and MP enquiries, attending site-based meetings and acting as the central point of contact for residents and stakeholders and the project team. </li> <li> With previous relevant experience within the housing or construction sector, you will use your skills to liaise and support residents, acting as the link between them and the project and site teams carrying out remedial works, ensuring that residents are made aware of scope of works and timescales. </li> <li> You may have to explain and agree temporary decant options where work cannot be carried out with residents in their homes. This may also involve undertaking home surveys to identify the needs of vulnerable residents. </li> </ul>Occasional work outside of normal working hours will be required for events, evening meetings and early works on site. There will also be regular travel to our head office in London for team meetings and training. What You'll Bring : To excel in this role, you'll need: <ul> <li> High quality customer service and interaction skills. </li> <li> Relevant resident liaison, housing, or customer service experience </li> <li> Strong written and verbal communication </li> <li> Ability to deal with challenging conversations and efficiently manage complaints at all levels </li> <li> Ability to influence and communicate with stakeholders </li> </ul>We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South-East and North-West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us!

Communities Coordinator

We're looking for a proactive Learning &amp; Development Advisor to join our Construction team. You'll play a key role in driving our technical training and core skills agenda, supporting the rollout and evolution of our Construction Training Matrix. This role involves identifying and developing impactful training solutions, managing our preferred supplier list, and analysing training data to ensure effectiveness and continuous improvement. Location: Flexible on Location - hybrid working available, with travel to offices and sites as required Hours: 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As the Learning and Development advisor, your day to day will include: <ul> <li>Optimise the Learning Management System (LMS) to generate regular training reports and insights. </li> </ul> <ul> <li>Analyse training data to identify trends and make strategic recommendations. </li> </ul> <ul> <li>Forecast future training needs based on data insights. </li> </ul> <ul> <li>Collaborate with internal teams and external partners to ensure cost-effective, high-quality training delivery. </li> </ul> <ul> <li>Ensure training compliance with internal procedures, minimum standards, and external legislation. </li> </ul> <ul> <li>Manage day-to-day relationships with external training providers. </li> </ul> <ul> <li>Oversee and maintain the Kier Construction Preferred Suppliers list. </li> </ul> <ul> <li>Support the development of new training solutions to enhance the overall training offering. </li> </ul>What are we looking for? This role of Learning and Development Advisor is great for you if: <ul> <li>Experience of working in a Learning and Development role </li> </ul> <ul> <li>Relevant software experience such as PowerBi and Articulate 360 </li> </ul> <ul> <li>The ability to interrogate data and present reports that provide valuable insights </li> </ul> <ul> <li>Experience of developing and managing training matrices </li> </ul> <ul> <li>Collaborative with experience of working in a fast-paced environment </li> </ul> <ul> <li>Knowledge of construction training and external awarding organisations and professional bodies linked to the industry </li> </ul>We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&amp;I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier #LI-TD1 <ul><li> Learning and Development Advisor Apr25 V2.docx </li></ul>

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