field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

The Vacancy Resident Liaison Officer - WPS Location: Milton Keynes (commutable distance required) Team: Planned Maintenance Join WPS and make a real difference in our communities! We're looking for a Resident Liaison Officer to be the vital link between our tenants and project teams. Your role will ensure smooth communication, a safe environment, and successful delivery of our cyclical and planned works programme. What You'll Be Doing <ul> <li> Support the Lead Supervisor in planning annual programmes of work</li> <li> Help deliver projects on time, on budget, and to the highest quality</li> <li> Communicate effectively with all stakeholders and attend regular progress meetings</li> <li> Explain upcoming works to tenants and issue access notices</li> <li> Organise reasonable adjustments and keep the site team informed</li> <li> Maintain a clear complaints procedure and resolve disputes professionally</li> <li> Attend community events and build strong relationships</li> <li> Report defects and identify trends to the Project Lead</li> <li> Ensure promises made to tenants are kept - every time!</li></ul>What We're Looking For <ul> <li>Excellent communication and people skills</li> <li>Ability to manage multiple priorities</li> <li>A proactive, problem-solving mindset</li> <li>Experience in housing or construction liaison roles (preferred)</li></ul>Why Join Us? At WPS, we believe in creating safe, thriving communities. You'll be part of a supportive team that values collaboration and innovation. Ready to apply? Send us your CV today and help us deliver homes people love! Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Vacancy People come first here. As a Housing Officer at Amplius, you'll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You'll work in it together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of. If you're driven to make a real difference and want a role where your values matter as much as your experience. Help shape neighbourhoods, where people are proud to call home. Salary: £37,400 per annum + car allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid - working 1 day per week from our Rushden office. You will also be expected to spend time on patch. Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Allocations Team and Empty Homes Team to support all new lettings completing pre-tenancy interviews and viewings ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li></ul><ul> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy. If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li></ul><ul> <li>Be the lead in respect of managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius' policy and procedure and working alongside the Community Safety Team where needed.</li></ul><ul> <li>Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.</li></ul><ul> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li></ul><ul> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>What we're looking for To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li></ul><ul> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li></ul><ul> <li>Can prioritise workloads and is able to meet set deadlines.</li></ul><ul> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li></ul><ul> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing date: 11th January 2026 Interviews: 19th January 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Housing Officer

The Vacancy People come first here. As a Housing Officer at Amplius, you'll build strong relationships with residents, show up consistently in your neighbourhoods and treat every situation with fairness and respect. You'll work in it together with colleagues and partners, take responsibility for doing the right thing, and stay focused on making homes and estates places people feel proud of. If you're driven to make a real difference and want a role where your values matter as much as your experience. Help shape neighbourhoods, where people are proud to call home. Salary: £37,400 per annum + car allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid - working 1 day per week from our Milton Keynes office. You will also be expected to spend time on patch. Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Allocations Team and Empty Homes Team to support all new lettings completing pre-tenancy interviews and viewings ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li></ul><ul> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the customer has moved in and is complying with the terms of their tenancy. If necessary, engage with our Community Safety Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li></ul><ul> <li>Be the lead in respect of managing and reviewing complaints of neighbourhood management issues, property condition and hoarding in accordance with Amplius' policy and procedure and working alongside the Community Safety Team where needed.</li></ul><ul> <li>Work with internal and external partners to identify areas of neighbourhood and estate improvement and regeneration.</li></ul><ul> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li></ul><ul> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>What we're looking for To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li></ul><ul> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li></ul><ul> <li>Can prioritise workloads and is able to meet set deadlines.</li></ul><ul> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li></ul><ul> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing date: 11th January 2026 Interviews: 19th January 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Job Introduction Milton Keynes City Council operates three supported housing schemes providing 24-hour, CQC-registered domiciliary care to older tenants with dementia, complex health needs, and frailty. As part of a service transformation, we're introducing a new role that brings these three services under one experienced Registered Manager. This is a unique opportunity to lead and shape a consolidated service, ensuring consistency in operational approaches and the effective delegation of resources to deliver positive outcomes for our tenants. We're seeking an experienced and collaborative leader who can develop, motivate and inspire teams, while ensuring compliance with all regulatory requirements and promoting independence and wellbeing for those in our care. Why Join Us? This is a brilliant opportunity to shape a newly consolidated service and make a lasting impact on the lives of vulnerable residents in Milton Keynes. You'll have the freedom to shape this role and influence how we deliver services for years to come. If you would like a confidential and informal conversation pre-application, please contact Liz Luck <a href="mailto:liz.luck@milton-keynes.gov.uk" target="_blank">liz.luck@milton-keynes.gov.uk</a> or Andrea Natale <a href="mailto:andrea.natale@milton-keynes.gov.uk" target="_blank">andrea.natale@milton-keynes.gov.uk</a> This is a site-based role Interviews for this role will be held on 20 January Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Further information regarding our Supported Housing Schemes can be found here: <a href="http://www.mkcounciljobs.org.uk/supported-housing" target="_blank">www.mkcounciljobs.org.uk/supported-housing</a> Main Responsibility As Registered Manager, you will: <ul><li>Take overall responsibility for three CQC-registered supported housing services for older adults with dementia, frailty, and complex health needs.</li><li>Ensure services operate within statutory requirements and comply with CQC regulations, safeguarding protocols, and the Care Act 2014.</li><li>Lead and manage dispersed teams across multiple sites, ensuring staff are supervised, trained, and appraised to the highest standards.</li><li>Oversee resource management, budgets, and income streams, providing accurate forecasting and reporting.</li><li>Develop and implement service development plans and local action plans, driving continuous improvement through audits and reviews.</li><li>Build strong relationships with internal teams, external partners, tenants, families, and advocates to ensure person-centred care and best outcomes.</li><li>Promote tenancy sustainability and independence through effective service delivery.</li></ul>The Ideal Candidate We're looking for someone who: <ul><li>Holds (or is working towards) a Level 5 Diploma in Leadership and Management in Adult Care.</li><li>Has demonstrable experience managing CQC-registered health and social care services, ideally across multiple sites.</li><li>Possesses a thorough understanding of the Care Act 2014, safeguarding, and regulatory compliance.</li><li>Is an exceptional leader with proven ability to motivate teams and drive performance.</li><li>Has strong organisational, problem-solving, and communication skills, with the ability to manage competing priorities.</li><li>Is flexible and committed to working across services, including occasional unsociable hours as required.</li><li>Can build effective partnerships and maintain high standards of care and wellbeing for tenants.</li></ul>To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If you're offered the position, we'll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won't be able to confirm your appointment without these documents. If you're offered the role, we'll arrange an Enhanced DBS check as part of our pre-employment process (unless you're already registered with the DBS Update Service). Ready to make a difference? Apply now and help us deliver outstanding Adult Social Care services for the people of Milton Keynes. Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups. We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk] We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.

Registered Manager - Supported Housing

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our South region. (Bedfordshire, Northamptonshire and Milton Keynes) In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Milton Keynes office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 11th January 2026 Phone screening: Wednesday 14th January 2026 Interviews: Monday 19th January 2026 (in Milton Keynes) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Community Safety Officer

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our Rushden region. In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Rushden office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Sunday 11th January 2026 Phone screening: Wednesday 14th January 2026 Interviews: Monday 19th January 2026 (in Rushden) We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

The Vacancy Join Amplius as an Independent Living Assistant and provide vital support to our Life24 Service teams, helping ensure our customers receive the highest standards of care and service. Salary: £26,001.56 per year Contract: Fixed Term Contract until 31 March 2027 Your week: 36.25 (Monday - Friday 8.45am - 5pm) Location: Hybrid, with a weekly presence in our either Milton Keynes, Rushden or Peterborough office. Snapshot of your role <ul> <li>Deliver accurate and timely administrative support to the Life24 Service teams, ensuring smooth operations and excellent customer service.</li> <li>Respond to customer, contractor, and internal enquiries via phone, email, and other channels, resolving issues promptly where possible.</li> <li>Maintain and update customer records and data in internal systems, ensuring all information is accurate and up to date.</li> <li>Support financial processes, including raising orders, processing invoices, managing payments, and setting up accounts.</li> <li>Monitor and allocate alerts, faults, and service requests to ensure issues are addressed efficiently.</li> <li>Assist with scheduling visits and preparing reports, KPIs, and data for internal teams and local authorities.</li> <li>Provide flexible cover and support across Life24 and Assistive Technology services to help the team deliver a high-quality, customer-focused service.</li></ul>What we're looking for <ul> <li>Good numeracy, literacy, and IT skills, including proficiency in Microsoft Word, Excel, PowerPoint, email, and internet use.</li> <li>Excellent verbal and written communication skills, with experience supporting stakeholders or customers at all levels.</li> <li>Strong customer care skills with an empathetic and caring approach.</li> <li>Ability to work independently using own initiative and as part of a team, demonstrating flexibility and resilience.</li> <li>Excellent organisational skills and attention to detail, particularly when capturing and managing data.</li> <li>Ability to build and maintain positive relationships and work effectively across operational boundaries.</li> <li>Professional approach to all situations, with a flexible and adaptable attitude to work.</li></ul>Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 4 January Phone screening: 8 January Interviews: 14 January We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Assistant

About the role Tenant Engagement Officers We're not just restructuring - we're reinventing how housing services are delivered. Come and be part of the change. About the role Do you want to give tenants a stronger voice and help shape the future of housing services? This is your chance to join North Northamptonshire Council's Housing Management Service at a time of real change and investment. We are reshaping our service to be more visible, proactive and tenant-focused - and our Tenancy Engagement Officers are central to this transformation. As a Tenancy Engagement Officer, you'll work directly with tenants, leaseholders and communities to make sure their views are heard, acted on, and embedded into how we deliver housing services. You'll help design and deliver engagement activities, build tenant confidence, and create opportunities for residents to influence decision-making at every level. You will be part of a service that is: <ul><li>Visible and connected - smaller patches, stronger links with tenants and communities.</li><li>Engaged and accountable - a stronger tenant voice with real influence over services.</li><li>Supportive and responsive - ensuring residents are involved in shaping solutions to local issues.</li><li>Cleaner and safer - working with colleagues and communities to improve neighbourhoods.</li></ul>This is an exciting role for someone who is passionate about involvement, empowerment and partnership working. What will you be doing? What you will be doing You'll be responsible for creating opportunities for tenants to shape and influence housing services. Your work will include: <ul><li>Building positive relationships with tenants, leaseholders and community groups.</li><li>Developing and delivering engagement activities, consultations and events.</li><li>Supporting tenants to take part in panels, forums and scrutiny groups.</li><li>Helping tenants influence service improvements, policy changes and local priorities.</li><li>Working with colleagues across housing, income, caretaking and sheltered teams to ensure services are co-designed with residents.</li><li>Promoting tenant engagement through newsletters, digital platforms and social media.</li></ul>Ensuring that engagement activities are inclusive, accessible and representative of all tenants About you About you We are looking for people who are energetic, people-focused and committed to empowering communities. What will you bring to the role: <ul><li>Passion, Resilience, Innovation, Drive and Energy - with a commitment to Working Together to Achieve Success.</li><li>Experience of community engagement, tenant involvement or customer participation.</li><li>Excellent communication and facilitation skills, with the confidence to work with groups and individuals.</li><li>The ability to inspire trust, build confidence and encourage participation.</li><li>Strong organisational skills and creativity in planning events, activities and campaigns.</li><li>A commitment to equality, diversity and inclusion, ensuring that all voices are heard.</li></ul>This is an excellent opportunity to join a forward-looking housing service and play your part in ensuring tenants are engaged, empowered and at the heart of everything we do. For an informal discussion, email <a href="mailto:Cath.Maglone@northnorthants.gov.uk" target="_blank">Cath.Maglone@northnorthants.gov.uk</a> Our benefits Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with: <ul><li>a competitive salary</li><li>a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.</li><li>lots of opportunities to develop your skills, knowledge and potential in a large unitary council</li><li>generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days</li><li>hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.</li></ul>We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups. About us Our Values and Behaviours Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Tenant Engagement Officer

Scheme Manager - Litslade Farm About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Litslade Farm is a learning disability residential care home that supports 8 people with various complex needs. We support people who are Non-Verbal, require nutrition, hydration and medication via a PEG tube, diabetics who require insulin injections, stoma care, hoisting and full personal care. This is a fast-paced scheme that requires an enthusiastic and energetic individual to manage and thrive. The scheme offers 24-hour care with 7 AM staff and 7 PM staff and 4 waking night staff. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support, a full UK driving licence and access to a vehicle. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager

The vacancy Full time (37 hours per week) Permanent We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li> <li>Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.</li> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li> <li>A strong understanding of ASB legislation and best practice in case handling.</li> <li>Proven ability to manage rent arrears and support financial wellbeing.</li> <li>Experience with newbuild signups.</li> <li>Excellent customer service skills with a resident-first approach.</li> <li>Strong problem-solving, negotiation, and influencing skills.</li> <li>Effective communication, time management, and organisational abilities.</li> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Why Join Us? At bpha, our values are at the heart of everything we do: <ul> <li>We take responsibility: We do what we say and are accountable for our actions.</li> <li>We show empathy: We respect and listen to every colleague and customer.</li> <li>We are better together: We value diversity and achieve more as one team.</li> <li>We are ambitious: We strive for excellence and make a positive difference.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 icluding car allowance</li> <li>28 days holiday PLUS Bank Holidays</li> <li>A generous contributory pension scheme</li> <li>Private health care</li> <li>Free life assurance</li> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li> <li>Opportunities for learning and development</li> <li>Discounted gym membership</li> <li>Retail discount scheme</li></ul>Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

10 Jobs in Northamptonshire, UK