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We currently have a great opportunity for a Resident Liaison Officer to join our team in Brandon, Suffolk. Specification: Responsibilities will include as a minimum: <ul> <li>Dealing with Clients and Residents face to face and over the telephone</li> <li>Travelling from site to site</li> <li>Organising and carrying out surveys</li> <li>Booking appointments and providing residents with refurbishment options</li> <li>Provide a friendly courteous service</li> </ul>Previous experience in Social Housing Kitchen, Bathroom and painting projects is essential. An Enhanced Disclosure and Barring Services check will be carried out for successful candidates. Description: CLC Group Ltd is an established Property and Asset Maintenance Company with branches nationwide. The following vacancy has arisen at our Brandon office. The successful candidate will be acting as the first point of contact for residents, responsible for building and strengthening resident relationships and maximizing satisfaction. The role requires the ability to prioritise work and meet deadlines with minimum supervision. The ideal candidate will be reliable, well organised and be able to work as part of a team. We are an equal opportunities employer and welcome applications from all sectors of the community.

Resident Liaison Officer

Qualified Adults Mental Health Social Worker - Joint Homeless Team - Central London Role: Qualified Social Worker Location: Central London Team: Joint Homeless Team Pay: up to £32 per hour Contract: Full-Time Locum In the office: Hybrid About Us: Join our dedicated Joint Homelessness Team in Central London! We are a forward-thinking local authority committed to supporting adults experiencing mental illness and homelessness, including those with No Recourse to Public Funds (NRPF). As part of our team, you will play a crucial role in delivering high-quality Adult Social Care (ASC) functions to some of the most vulnerable members of our community. Position Overview: We are seeking an experienced Mental Health Social Worker with a strong background in Adult Social Care (ASC). The ideal candidate will be skilled in working with adults, including older adults, facing mental health challenges and homelessness. Your role will encompass a variety of responsibilities, including casework, placement reviews, and other key ASC functions. Key Responsibilities: Assessment and Planning: <ul> <li>Conduct comprehensive needs and risk assessments under the Care Act and other relevant legislation.</li> <li>Collaborate with service users to establish eligibility and develop personalized care and support plans, including crisis support plans and personal budgets.</li> <li>Participate actively in reviewing and updating care and support plans.</li></ul>Carers Assessments: <ul> <li>Identify carers and perform statutory Carers Assessments under the Care Act.</li> <li>Regularly review Carers Support Plans in compliance with statutory requirements.</li></ul>Safeguarding: <ul> <li>Identify safeguarding issues for adults and children, implementing appropriate procedures.</li> <li>Execute key duties under safeguarding procedures, potentially acting as Lead Enquiry Officer.</li></ul>Record Keeping: <ul> <li>Maintain accurate and up-to-date records of all work in accordance with Local Authority policies and procedures.</li> <li>Ensure all data is accurately entered into the relevant IT systems of the Local Authority.</li></ul>Supervision and Development: <ul> <li>Utilize supervision sessions for effective workload management and professional development.</li> <li>Stay updated on relevant legislation, government, and departmental policies and procedures.</li> <li>Participate in local social work forums and multidisciplinary team meetings as outlined in the Memorandum of Understanding.</li></ul>Communication and Collaboration: <ul> <li>Communicate effectively, both in writing and verbally, with service users, carers, and other professionals.</li> <li>Establish and maintain productive working relationships with multidisciplinary teams and external agencies.</li></ul>Work Environment and Professionalism: <ul> <li>Perform effectively in potentially stressful environments, prioritizing workload efficiently.</li> <li>Reflect on and evaluate personal practice, accepting and acting on constructive feedback.</li> <li>Demonstrate flexibility in working practices, occasionally extending working hours if required.</li> <li>Treat service users with respect and dignity, adopting a culturally sensitive approach.</li> <li>Utilize high-standard IT skills for accurate record-keeping on the borough's electronic database.</li></ul>Requirements: <ul> <li>Social Work England Qualification: Essential</li> <li>Extensive experience in adult social care, particularly with mental health and homelessness.</li> <li>Strong understanding of the Care Act and related legislation.</li> <li>Excellent communication, assessment, and planning skills.</li> <li>Ability to work effectively in a multidisciplinary team.</li> <li>Commitment to safeguarding and promoting the welfare of vulnerable adults.</li></ul>What We Offer: <ul> <li>Competitive pay up to £32 per hour.</li> <li>The opportunity to work in a central and vibrant location.</li> <li>A supportive and collaborative team environment.</li> <li>Ongoing professional development and training opportunities.</li> <li>The chance to make a significant impact on the lives of vulnerable adults.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially. Our success comes from making your job search our top priority. Interested in learning more about the Social Worker role in Central London? Contact Holly Chupka at 01635 226350. Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Qualified Adults Mental Health Social Worker - Joint Homeless Team

Independent Reviewing Officer - Isle of Wight Role: IRO Location: Isle of Wight Pay: up to £45/hr Contract: Full Time (Locum) Our Local Authority client on the Isle of Wight is currently looking for a IRO to join their team in Children's Services. The role: To co-ordinate and chair looked after children's reviews within statutory timescales placing the child at the centre of the reviewing process ensuring their thoughts and feelings are considered in the planning process. To review and monitor the effectiveness of care plans for looked after children. To ensure that Care plans are promptly implemented, that agreed actions are being progressed and that there is no drift in permanency planning. Key Responsibilities: To monitor the Local Authority's review of looked after children's care plans, ensuring that actions required to implement the care plan are progressed and carried out in a timely manner and that outcomes are monitored. To endorse care plans, make and record recommendations and actions that are required to meet the reviewed child's needs, achieving timely outcomes. To make recommendations about discontinuing the child protection plans for children subject to such plans who become looked after. To refer to relevant Senior Managers cases and practice that are not addressing the care plan and to implement guidance and procedure for the referral to CAFCASS where the criteria for doing so is met. To meet with children to ascertain their wishes and feelings and ensure that this are considered within the planning and review process. To be considered as an IRO for this role on the Isle of Wight you will also need: HCPC Registration Social Work Qualification Recent DBS Check Previous IRO Experience (desirable) Why use Sheldon Phillips to find your next role? It's simple really - we aren't pushy or too needy.....we know that what you want is to be listened to! You want an agency that will pro-actively look for what you want to do, rather than us focussing on the roles that will benefit us financially. That's why we have been so successful, because this is YOUR job search, not ours. If you want to know more about this IRO role on the Isle of Wight, give Fred a call on 01635 226350 Oh, and if you pass our details onto a friend and we place them, we are paying a massive £300 referral bonus for successful locum placements and up to £500 for permanent placements! (Terms and conditions apply)

Independent Reviewing Officer

The role You'll provide support and advice to young people who have experienced homelessness and other forms of social exclusion. You'll work with the team to manage the day-to-day running of the young person's 24/7 supported accommodation scheme and be the first point of contact for customers and visitors. Job requirements <ul> <li>Support customers in managing their rent and service charge payments, including their benefit claims where necessary.</li> <li>Deal with the immediate support needs of customers as appropriate and provide crisis intervention when necessary.</li> <li>Provide advice to customers on housing, health, welfare benefit claims and other issues as necessary. Accompany visitors on visits to other services and appointments where appropriate.</li> <li>Assist with all areas of move in to make sure new residents feel comfortable and have the right information concerning their tenure agreement, the local area and other services.</li> <li>Assist on prompting and recording weekly rent and service charges, maintaining resident rent records and making sure arrears are managed in line with the service's policy.</li> <li>Assist on liaising with the housing benefit department and benefit agencies to make sure customers and the service receive all monies due to them.</li></ul>What we're looking for <ul> <li>Educated to GCSE Level or with a good level of maths and English.</li> <li>Some experience dealing directly with the public and/or clients or customers in a busy service environment.</li> <li>Experience dealing with complex and difficult behaviours in relation to young people facing multiple disadvantages or the willingness to develop these skills.</li> <li>Great communication and administrative skills. </li> <li>Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.</li> <li>Someone who is flexible and adaptable.</li> <li>DBS check.</li> <li>Someone with a full UK driving license who is able to use their own vehicle for work purposes.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go so might close the application process early if we find the right person. #Stoke #StokeonTrent #HousingSupportCoach #YoungPeople #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Housing Support Coach - Young Persons Support Worker

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Walnut Tree Cottage in Goring by Sea. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,381.42 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Banks Place in Wroughton, Swindon. The development offers modern retirement apartments exclusively for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20, 857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Pearson House in Broadstairs. Hours: 35 hours per week Monday to Friday. We can be flexible around school hours. Salary: £24, 333.93 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Contract - Permanent Location - Wirral Full time - 37.5 hours per week Salary - £26,250.00 plus Serco Benefits. Main Purpose: At Serco, we have an exciting opportunity for a Housing Officer, based in Birchwood. A Housing Officer is responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. Ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. Ensuring the provision of all necessary Service User Dispersal, Relocation, ongoing Support Services and Discontinuation is delivered in accordance with the AASC NW Contract within their allocated portfolio and that all Service Users maintain compliance with the conditions of their support provision. Achievement of all agreed performance targets relating to the provision of all property, Service User and reporting activities involved in the above. Main Accountabilities: Ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>To report all Property Faults identified, correctly categorising them for appropriate response. </li> <li>To complete all minor Property repairs within the scope enabled by training, experience and the tool-kit and spares provided. </li> <li>The administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments. </li> <li>The provision of access to the property for any authorised 3rd party visits. </li> <li>To verify that all repair works completed since the previous inspection are to the agreed standard. </li> <li>Maintain the Property Manual retained at the Property. </li></ul>Core Service User Support Service - Service Users Ensuring the provision of all necessary Service User support services in accordance with the AASC Contract and that all Service Users maintain compliance with the conditions of their support provision. To respond appropriately to any Service User requirement including the following: <ul> <li>Response to Customer Complaints</li> <li>Issue of Warning Letters</li> <li>Response to requests for relocation</li> <li>Key cutting, issue and control of access </li> <li>Requests for interpreter services</li> <li>Management of incidents reported</li> <li>Dealing with urgent medical needs</li> <li>Management of suicide risks</li> <li>Management of domestic violence situations</li> <li>Dealing with violence and anti-social behaviour</li> <li>Dealing with Service User death</li> <li>Management of child safeguarding needs</li> <li>Responsible for reporting breaches of terms of conditions including signs of wealth, absconding, anti-social behaviour etc. using the appropriate Investigations Referral Form.</li> <li>The pick-up and transport Service Users from the notified location to their allocated property using the company vehicle provided as and when necessary.</li> <li>Ensure the prompt delivery of S4 voucher payments in line with the defined process. The Service User's signature must be collected to confirm receipt and the voucher form submitted to the Finance Department.</li> <li>It is necessary to operate an Emergency On-Call system outside of normal working hours amongst Housing Officers. All Housing Officers to participate on a rota basis.</li></ul>Service User Dispersal, Relocation and Discontinuation Service Ensuring the Dispersal, Relocation or Discontinuation of Service Users into or from Dispersed Accommodation within the Serco AASC NW Property Portfolio is in accordance with the AASC Contract. <ul> <li>Manage dispersal, relocation or discontinuation requests using the AORA Task List system daily to ensure that dispersal, relocation or discontinuation process is initiated as early as possible.</li> <li>Disperse, relocate or discontinue Service Users in accordance with Housing Officer Local Operating Procedures (LOP).</li></ul>What you will need for the role: Qualifications: Minimum GCSE education Desirable: Housing related qualification Previous experience: Essential: <ul> <li>Knowledge/experience of dealing with people on a face to face basis.</li> <li>Demonstrate a solid working history subject to satisfactory reference checks.</li> <li>Subject to passing DBS and other security related checks</li> <li>Ability to prioritise varying workloads</li> <li>Excellent organisation skills</li> <li>Computer literate (Excel, Word etc) </li> <li>Ability to handle conflict </li> <li>Understanding &amp; patient individual.</li></ul>Desirable: <ul> <li>Experience of dealing with landlords and tenants</li> <li>Experience of property related documentation e.g. tenancy agreements</li> <li>Knowledge/experience of working within a property related environment.</li> <li>Experience of training staff</li> <li>Experience of handling difficult/conflicting situations</li> <li>Ability to suggest and implement changes</li></ul>Policies &amp; Procedures: All employees are expected to comply with all company policies and procedures, including: <ul> <li>Health &amp; Safety</li> <li>Confidentiality &amp; Data Protection</li> <li>Equal Opportunity</li> <li>Conflict of Interest</li> <li>Customer Care</li> <li>Child Protection</li> <li>Lone Working</li> <li>E-Learning (Licence to operate)</li></ul>Housing Officers should ensure that they comply with the Standards in Schedule 2 of the COMPASS Contract - a copy of these standards will be provided. Copies of all company policies, procedures and processes are available from Field Operations Manager and are retained by the Compliance Manager for reference. What we offer <ul> <li>Up to 6% contributory pension scheme. </li> <li>25 days annual leave plus bank holidays. </li> <li>A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. </li> <li>Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. </li> <li>A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. </li> <li>Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. </li> <li>Interesting and enjoyable work. </li> <li>Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. </li></ul>About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Housing Officer Wirral

Community Manager A little bit about who they are: Our client is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. They don't just give people a bed for the night; they offer a home, meaningful work and a sense of belonging. At the heart of the charity is their companions. Companion is the name given to those who live in their community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps their companions to regain lost self-esteem and the confidence needed to get back on their feet. The majority of the charity's income is generated in their social enterprise which includes their four charity shops based Online, in Plumstead, Lewisham and Poplar. They also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of their social enterprise, directly contributing to their charity whilst gaining skills and valuable work experience. Some of the things that we are looking for in our Community Manager: <ul><li>The ability to focus on impact and deliver results.</li><li>Experience of planning, developing, and managing support services for clients with support needs</li><li>Knowledge and understanding of Strength-based practice and Trauma informed care.</li><li>Experience of managing the performance, learning and development of staff.</li><li>Knowledge and understanding of homelessness issues</li><li>Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.</li><li>A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential</li></ul>Some of the things you would be responsible for as a Community Manager: <ul><li>Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.</li><li>Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.</li><li>To manage support relating to Companion's needs regarding their daily living requirements, physical and mental health, safety and personal development.</li><li>To assist and encourage Companions to move into independent accommodation where appropriate</li><li>Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation's Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.</li><li>Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.</li><li>Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements</li></ul>You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager Location: London Contract Type Permanent, Full time Salary: £30,000 - £35,000 Hours: 40 Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops Closing date; 05-05-2024 REF-213 370

Community Manager

Housing Officer - Young People Supported Accommodation Location: Cheltenham Contract: Permanent Hours: Full-time 37.5 hours per week - Monday - Friday 7.5 hour working days. Pay: £23,250 per year Do you have experience providing housing advice and tenancy support? Good knowledge of housing law, welfare, and benefits entitlements? Then they want to hear from you... They are looking for a Housing Officer, to provide housing management services to residents living in their Supported Accommodation buildings for young people based in Gloucester and the Lydney, Forest of Dean, Gloucestershire. This is a full-time position working 37.5 hours per week, Monday - Friday (9 am-5 pm), in their Housing Management team. If you have excellent written, numeracy and verbal communication skills, and can take a robust but sensitive approach with people, with relevant housing experience, apply today! What will you be doing? You will be able to help navigate their residents successfully through their licences/tenancies, working within a team geared towards managing all tenancy-related issues that arise. Experience in Housing Management is not essential, as full training will be given, but transferrable skills and a keen interest to learn are. This role will be based at the accommodation sites communicating with the young people and helping to ensure their living area is safe and habitable. They'll be working closely with the support team on-site to ensure the best possible outcomes for their young people. If you are empathetic, driven, embrace opportunities and are willing to learn and reflect, they want to hear from you, to help them continue to achieve their vision and purpose. If this sounds like you, then they'd love to have a chat. Click the apply button to start your journey. About Them Our client is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. They are driven by their values-based approach, caring deeply about the individuals and families they serve. Their supportive programs aim at developing long-term solutions to societal challenges. Over the years, they've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What They Offer You're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Their unwavering commitment to your growth is evident in their meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career. Reasons to join them • 25 days of holiday, plus public holidays, with an additional day added per year and an option to purchase more • Enhanced pension and sick pay • Death in service benefit • Free subscription to Benenden Cashback plan or Perkbox Discounts • Investors in People Gold accredited employer, committed to making the workplace better for you. • Excellent training and support to help you excel in your role. • A voice in various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing. • Access to a Workplace Welfare Manager for support when needed. Are Your Values Aligned with Theirs? • They look for staff who embody their SPIRIT values: • Show gratitude and appreciation of others. • Demonstrate personal and professional pride. • Integrity is everything. • Reflect and learn. • Continuous improvement. • Take your best self wherever you go. Our client is committed to equality and diversity, ensuring fair treatment and equal opportunities for all. Their robust Safeguarding Policy guides their recruitment process. They believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining them.. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by the client. You may also have experience in the following: Housing Officer, Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Residential Care Worker, Charity, etc. REF-212 896

Housing Officer - Young People Supported Accommodation

Community Engagement Officer Location: Home based with travel throughout the South East Contract Type: Permanent / Full time, 37.5 hours per week Salary: c. £30,000 Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices. Closing date: 07-07-2024 Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you! Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing. To help them create amazing partnerships, they need amazing people. There is an exciting opportunity for a Community Engagement Officer to join their dedicated Fundraising team. This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day. What you will do: A vital role in their Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support them to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing their work and charitable goals. What they are looking for: • Proven experience of effectively managing relationships across a range of audiences. • Experience of planning and running events. • Ability to create and support the development of new campaigns, initiatives and strategic plans. • Ability to manage a varied workload with initiative to prioritise. • Excellent organisational and time management skills. • Excellent interpersonal and public speaking skills with the ability to engage and inspire. • Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets. • Ability to write reports and evaluations using data. • Proficiency in Microsoft Office applications. • Experience in recording and maintaining information on a database. • Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential. • Most importantly, you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries. They can offer you: • Generous annual leave allowance. • Salary exchange ('smart') pension scheme. • Charity sick pay. • Life assurance scheme. • Wellbeing portal. This role benefits from home-based working; regular travel throughout the southern region is essential to meet with their donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). They will provide a laptop and mobile phone for use in the role. If this sounds like the perfect role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role. Please be aware that they reserve the right to close this advert ahead of the closing date should they find a suitable candidate before this date. Please be assured that they contact all of their candidates on the outcome of their application, this may take longer if they receive high volumes of applications. 1st Interview: 12th July 2024, online. 2nd Interview: 19th July 2024, in person (location tbc). They recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer. You may also have experience in the following: Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc. REF-214 698

Community Engagement Officer

Your future, as a Estates Coordinator at mydentist You'll be joining our Property Team within our office called Support Centre, which is in Greater Manchester (M26 1GG). <ul><li>The role is permanent and full time </li><li>Hybrid working arrangements</li><li>Supportive and experienced team</li><li>You will benefit from free onsite parking and Kearsley train station is just a short walk away</li><li>With an onsite mini market shop and casual seating space inside and outside (for the sunnier days)</li></ul>Your future, with us Working at mydentist means you'll be part of the UK's leading dental network. Here, you'll be trusted to do your best work, balancing your career around your life. We're ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we're always there for one another. Your future, your benefits <ul><li>Salary £29k+ (DOE)</li><li>Holidays rising to 27 days per year with service (plus bank holidays)</li><li>Annual Support Centre bonus scheme</li><li>Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions</li><li>Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year</li><li>Recognition schemes including Support Centre Heroes and service awards</li></ul>Your future, your role As an Estates Coordinator, you'll be: • Working closely with the Estates Surveyors and Finance, the Estates Coordinator will be responsible for ensuring that systems are kept up to date, that we are paying the correct rent to Landlord's and processing any new Standing Orders and BACS requests to Finance following any lease changes • Primary responsibility for maintaining property systems, data bases, digital/hard copy files for all property documents and trackers including Critical Dates &amp; Surplus Property • Supporting the Estates Surveyors around the raising of capital expenditure requests and purchase orders for suppliers for professional instructions. • Coordinating 3rd party consultants around surplus property compliance and ensuring that vacant sites are 100% compliant across the estate wherever possible. • Communication of any relevant portfolio changes to wider internal/external stakeholders. • Working closely with finance to resolve discrepancies between systems. Primarily rent. • Providing property maintenance support as necessary to the Estates Surveyors and maintaining the works tracker/communication with internal stakeholders (e.g. H&amp;S or Facilities) on progress and completion of outstanding issues. • Budgeting support to the Head of Estates &amp; Estates Surveyors as required. • Responsible for collating all LL insurance documents and saving to the property drive once approved and for sharing the policy documents of self-insured sites with Landlords on request. • Maintenance and Management of the Estates inbox ensuring that items are dealt with promptly • Other general administration support including dealing with incoming calls, post, filing etc. • The ideal candidate will and a strong background in administration with excellent organisation and a strong attention to detail. • The ideal candidate will have worked in a property environment, be familiar with and capable of dealing with property queries and be used to working as part of a wider team with multiple stakeholders. • The candidate should have a excellent communication skills, and be able to demonstrate an ability to develop relationships to resolve issues/tasks in an efficient manner. • The candidate will be highly self-motivated, be a good team player and able to work under your own initiative. Flexibility will be essential to support wider business requirements • The ideal candidate must be capable of managing, prioritising, and organising their own workload to support the wider team • Experience in a medical related property field is desirable but not essential so long as you have a strong track record of delivery and can demonstrate a skill set across the other key competencies. • Being proficient in Microsoft software is essential Enjoy being part of a team that's passionate about supporting our practices and ultimately helping the nation smile. Your future starts here Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another. Click to apply now!

Estates Coordinator

Who are Acis? We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get on the property ladder. In addition to this, we provide Student accommodation. We support over 4000 learners a year with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider. Your role is all about supporting the neighbourhood's team, so that we can give the best service possible to our customers, whilst being cost effective and compliant. Being part of the Acis team, you'll get: <ul><li>Starting salary of £25,097.50</li><li>Generous holiday entitlement - At least 25 days annual leave every year (rising for every year of completed service up to 30 days), plus bank holidays</li><li>One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)</li><li>Enhanced pension contributions up to 10%</li><li>The opportunity to undertake professional training, funded by us.</li><li>Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more</li><li>Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!</li><li>Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers</li><li>Long service awards for our loyal employees</li><li>Cycle to work scheme</li><li>Enhanced sick pay scheme </li><li>Enhanced maternity and paternity scheme to support you and your family</li><li>Employee Assistance Programme to give you confidential advice and support, when you need it</li><li>Professional membership subscription to support your continuous professional development</li><li>Death in service benefit </li></ul>As a Housing Assistant, a typical day might include: <ul><li>Supporting and assisting the Neighbourhood Managers.</li><li>Providing administrative support to the wider Neighbourhoods team, to ensure an efficient and effective service to our customers.</li><li>Assisting in ensuring we are compliant with our heating and electrical servicing activity, communicating with customers and contractors, and following relevant processes and protocols.</li><li>Assisting with invoicing and contract management to ensure financial compliance.</li><li>Supporting our procurement processes, ensuring we offer value for money.</li><li>Taking an active role in the day-to-day running of our office spaces and facilities.</li><li>Taking ownership of communal access, key management, and garage enquiries.</li></ul>Some of the experience/skills we need to consider you: <ul><li>Computer literate with a good working knowledge of software such as word and excel - you will need to use these to do the job. </li></ul><ul><li>Good organisation skills with the ability to independently achieve deadlines.</li><li>You'll have the ability to handle information, securely, timely and accurately including producing clear written reports, letters and minutes.</li></ul><ul><li>A strong customer focussed approach both externally and internally. </li><li>Be committed to working as part of our team. </li><li>Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. </li><li>An ability to communicate effectively, with influencing and negotiation skills. </li><li>Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. </li></ul>What will make you stand out from the crowd: <ul><li>You'll have knowledge of and understanding in social housing and housing management.</li></ul>As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in interviewing and their role and we're happy to discuss flexible working options and any interview adjustments you might need.

Housing Assistant

Organisation: Derby Homes Hours: 37 hours a week Contract type: Permanent Location: City wide Previous applicants need not reapply. Do you enjoy working in a busy, challenging but rewarding setting? Do you believe that a home is more than bricks and mortar? Do you understand that creating a home and maintaining it can require a little help from time to time? We do! We are looking for an enthusiastic and dedicated individual to join our Intensive Housing Management team. The post holder will be working with a mixture of introductory and secure tenants and the duties include: <ul> <li>General tenancy management, working with customers when we have identified needs which impact on their ability to manage their tenancy.</li> <li>Low level tenancy enforcement and intensive management of cases within a defined caseload.</li> <li>Arranging viewings and signing up new tenants when we have identified needs which impact on their ability to manage their tenancy.</li> <li>Getting involved with customer consultation.</li> <li>Making referrals to, and working with, partners and other organisations to sustain tenancies.</li> <li>Project work, which may include services around domestic abuse and housing, learning disability properties, temporary accommodation, services for young people leaving care etc.</li> </ul>You will maintain a high-quality customer service focus in all aspects of the role ensuring that appropriate needs assessments, risk assessments and action plans are completed and reviewed within the procedural time frames. You will be able to work on your own or as part of a team in a fast paced environment. You will have excellent negotiation skills, be organised and motivated. This role is a combination of working from home and in the Local Housing Office so the ability to do so is paramount to the success in this role. This post is subject to an enhanced DBS check. Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form Remember to align your personal statement to the essential criteria in the Person Specification. Job description Person specification Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected] . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> The closing date for this vacancy is 18th September 2024 at midnight. Any application forms received after the closing date will not be accepted. If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held 24th September 2024.

Housing Officer - Intensive Housing Management

Role: Support Worker Salary: From £12.00 Location: Various, Isle of wight Contract type: Permanent Hours: 35 hours per week The role You will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness. What you'll be doing: <ul><li>Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan</li><li>Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion • Summon professional assistance in the case of an emergency</li><li>Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes</li><li>Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes</li><li>Maintain and develop professional relationships with people who receive a service from us and stakeholders</li><li>Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.</li><li>Signpost and access specialist services, as required to meet identified outcomes</li><li>Provide assistance with security of the resident's home, and provide support with maintaining a safe living environment</li><li>Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&amp;C QA Guide for Health and Safety.</li></ul>What you'll have: <ul><li>No experience necessary - full training and guidance will be given</li><li>A good level of written and verbal communication skills</li><li>You demonstrate empathy, compassion and patience</li><li>Able to adapt to working environments</li><li>A willingness and ability to train towards an NVQ 2 in Care</li><li>You hold at least 5 GCSE passes at grade "C" or above (or equivalent, Grade 9-5) including Maths and English</li><li>You will need to be willing and able to train towards an NVQ 3, or equivalent relevant workbased qualification</li><li>You will need to be willing to obtain underpinning knowledge required to perform the duties of the role</li></ul>Click here for job description. The location: You will be working at a number of different schemes based around the Island in Newport, Sandown, Shanklin, Ryde. If you would like more information on this contract type, please contact us at <a href="mailto:recruitment@southernhousing.org.uk" target="_blank">recruitment@southernhousing.org.uk</a> Benefits in working with us: <ul><li>A competitive hourly rate</li><li>Generous holiday entitlement</li><li>Job security and career progression opportunities</li><li>An enhanced DBS check, paid for by us</li><li>A great pension scheme</li><li>Full training provided at no additional cost, as well as discounted Ferry and Fastcat travel</li><li>Employee referral scheme - get rewarded for referring your friends!</li><li>Eligible for Blue Light discounts!</li></ul>

Support Worker - Single Homeless Pathway

Overview The Cabinet Secretary for Health and Social Care is seeking to appoint 2 board members to the Independent Living Fund Scotland (ILF Scotland) Board. This is an exciting opportunity to contribute to a board that seeks to improve the outcomes for disabled people across Scotland and Northern Ireland. The Board of Directors provide a critical governance function for ILF Scotland and put disabled people from all backgrounds, and their needs and experiences, at the heart of their decision making. In order to further the effectiveness of the ILF Scotland board, there are two particular skillsets which the board would like to add: Role 1 - Legal Expertise For one of the appointments the board is looking for someone with professional expertise in the law on human rights and/or welfare rights. This could have been gained in a variety of different environments. Role 2 - Organisational Development and/or Business Change Candidates for this appointment should have experience of leading change in an organisation and expertise in helping organisations adapt in a complex and changing environment. Responsibilities More information about the experience required can be found in the attached Applicant Information Pack below. Key aspects of the Board member role are as follows: <ul><li>To assist the Chair in providing strategic direction to ILF Scotland</li><li>To act as an effective champion for ILF Scotland</li><li>To ensure that ILF Scotland has disabled people at the heart of decision making</li><li>To oversee and ensure the implementation of ILF Scotland policies, with responsibility for occasional decisions on individual recipient cases</li><li>To ensure effective corporate governance, risk management and financial management of ILF Scotland</li><li>To ensure public accountability for the funds for which ILF Scotland is responsible</li><li>To uphold the highest ethical standards of integrity and probity and comply with the Board's Code of Conduct: Board Code of Conduct (Revised) - February 2022 (Word) | ILF Scotland).</li></ul>The Cabinet Secretary is particularly interested to hear from people who have an understanding of the social care environment for disabled people in Northern Ireland. Remuneration The appointment is remunerated at the rate of £197 per day (non-pensionable). All reasonable expenses, for example childcare and/or carer expenses, will be paid. This includes travel expenses to attend board meetings and activities in person. Time commitment By the nature of a non-executive member role, the time commitment will vary week to week, but you must be able to make a firm commitment to spend on average up to one day per month (12 days per year). This is likely to include attendance at Board or committee meetings, board development days, reading and preparation time, and other meetings such as strategy or stakeholder discussions. There may be a need to commit further days, up to a maximum of 18 days a year but this would be discussed with the Chair. Contact To discuss the work of ILF Scotland, please contact the current Chair of the Board, Anne-Marie Monaghan at <a href="mailto:anne-marie@communitybrokerage.scot" target="_blank">anne-marie@communitybrokerage.scot</a>. Skills/Experience Required Successful applicants must be able to demonstrate the following: Priority criteria You must be able to demonstrate evidence of: <ul><li>An understanding of the health and social care environment for disabled people in Northern Ireland.</li></ul>Then you must be able to demonstrate evidence of one of: <ul><li>Legal expertise in Human Rights and/or Welfare Rights.</li><li>Experience of Organisational Development and/or Business Change. </li></ul>General Criteria You must be able to demonstrate all of: <ul><li>A commitment to independent living in Scotland and the social model of disability</li><li>Governance</li><li>Analysis and collegiate decision making</li><li>Constructive and supportive challenge</li><li>Communication and influencing</li></ul>TO APPLY FOR THIS ROLE PLEASE FOLLOW THESE INSTRUCTIONS <ol><li>Download the applicants pack: Applicant Pack</li><li>Click on the blue button at the top right hand of this advert that says 'apply for this job online'.</li><li>Complete the information required on the website, this includes: contact details, monitoring information and a declaration of interests. </li><li>Download and complete this application form (word document): Application form</li><li>Return the completed application form to: <a href="mailto:PA_Applications_Mailbox@gov.scot" target="_blank">PA_Applications_Mailbox@gov.scot</a> by 17:00 on Wednesday 18 September 2024.</li></ol> If you require a reasonable adjustment at any stage of the appointments process or if require further support with your application, please contact the Public Appointments Team at <a href="mailto:PA_Applications_Mailbox@gov.scot" target="_blank">PA_Applications_Mailbox@gov.scot</a>. FURTHER INFORMATION: FAQ's about the application process is here: Public Appointments - Frequently Asked Questions Guidance to support applicants is here: Public appointments - gov.scot (<a href="http://www.gov.scot" target="_blank">www.gov.scot</a>)

Board Member Appointments: Independent Living Fund Scotland

You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>ARLA, IRPM courses completed is desirable.</li><li>Proficiency in using property management software. Training will, however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH.</li><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment.</li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment.</li><li>Detailed knowledge of Landlord/Tenant Legislation.</li><li>A strong team player but capable of working autonomously and taking ownership.</li><li>Excellent organization skills with the ability to multi task and prioritize</li><li>Excellent verbal and written communication skills.</li><li>Numerical skills necessary to complete the above activities.</li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Key Relationships: <ul><li>Onsite Team Members</li></ul>Behaviors &amp; Values <ul><li>Integrity - We will stay true to the highest ethical standards and principles, and be honest, trustworthy, and humble in all of our words and actions.</li><li>Respect - We will accept and value our individual differences and show genuine consideration for the thoughts, needs, and ideas of others. We value and encourage a work/life balance.</li><li>Accountability - We will take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.</li><li>Professionalism - We will proudly present a positive, dignified, and business-like image always through our appearance, behavior, and interactions with others.</li><li>Teamwork - We will work together to accomplish goals, solve problems, and enrich our work environment.</li><li>Service - We will make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.</li></ul>

Housing Manager

Lived Experience Co-ordinator Housing Support Grant (HSG) evaluation About us Big Life is in the business of changing lives. We fight inequality by working with people and places to create opportunities and inspire change. The Big Life group works to develop partnerships with communities, decision-makers, and services to widen opportunities, grow local assets and build resilience. Our services work with people on all areas of their life and help them with the things that matter most to them, working with them to remove all the obstacles to changing their life for the better. We help people see the skills and support they already have so they can build on it. This is known as working in the Big Life Way. What you'll be doing As a Housing Support Grant evaluation co-ordinator within our Liverpool Big Life service, you will focus on working with the Liverpool team to provide a first-class service to individuals that are accessing Housing Support Grant (HSG) services (The prehab service, the aftercare and move on service, the community support service and the lived experience workforce development service). You will recruit Experts by Experience e to work within a support team providing the opportunities for service users from the HSG projects to tell their stories and to research the effectiveness of these services. You will work within Liverpool Support Hub to give vulnerable adults a safe environment to get support and engage with activities. What we need from you <ul><li>Experience of working with individuals (1-2-1) in different settings to help them achieve their goals.</li><li>Experience of working with a range of agencies and organisations to develop effective working relationships.</li><li>Experience in one or more of the following fields: homelessness, addiction, mental health, physical health, employment, social inclusion.</li><li>Ability to manage a varied and complex workload effectively.</li><li>Ability to deal with and de-escalate difficult situations in a calm manner.</li><li>Personal resilience and flexible attitude in the face of difficulties.</li><li>You need an enhanced level DBS check for this role.</li></ul>What we will offer you in return <ul><li>A full-time contract (until 31 March 2025) with an annual salary of NJC Scale 14 - £27,344 (we would consider a job share of 16 hours) </li><li>25 days holiday, and 30 once you've been here five years</li><li>A relaxed culture where you are expected to plan your own day, take breaks when you need them and enjoy your work, with a mixture of outdoor, mobile and lone work.</li><li>Ongoing personal and professional development through regular supervision</li><li>A supportive, flexible approach to managing staff health and wellbeing, including a wide range of perks, schemes and support.</li></ul>What next? If you're ready to make a difference and improve the lives of people facing a range of barriers and social issues including homelessness, then click apply and complete the short application process. Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to creating a diverse, inclusive and authentic workplace and would especially like to hear from applicants from Black, Asian and other racially marginalised communities. If you're excited about this role but your past experiences don't fit perfectly with every element of the job description, please don't let that put you off. You might be just the person we're looking for! The closing date for applications is: 6 June 2024 Applications received after this time will not be considered and CVs will not be accepted. Interviews dates TBC. If you need more support or for information in a different format, please contact <a href="mailto:sarah.evans@thebiglifegroup.com" target="_blank">sarah.evans@thebiglifegroup.com</a>

Lived Experience Co-ordinator (Housing Support Grant (HSG) Evaluation)

Salary: £26,250 Working hours: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. Remote working inc travel destinantions. You will be required to be on call rota on average every 10 weeks) You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the North West of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering multiple areas in the North West Bolton region. Ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to travel between properties in the Black Country and Birmingham areas so you must hold a valid UK drivers' licence and be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension Upto - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call 01708 763 200 to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

Housing support officers

Shift Patterns: Various shift times across Monday-Fridays 07:00-15:00, 11:00-19:00 &amp; 13:00-21:00 an the very occasional Saturday We are currently seeking to appoint a motivated and professional Premises Officer to join our Facilities department on a 6 months Fixed term contract where you will be accountable for ensuring a safe and secure environment for students, staff and visitors. Working flexibly on a varied rota schedule you will have key holding duties, where you will be expected to open and close the College at specified times and there will be general site supervision, where you will be required to report any illegal entries and oversee visitors on site in order to maintain compliance with Health &amp; Safety Legislation. Working closely with the Premises Supervisor, Head of Estates and the rest of the Facilities team you will carry out general building maintenance and repair work as well as regular inspections of service appliances and premises. You will also monitor the Share Point helpdesk, and complete facilities requests where required. The successful candidate must have: <ul> <li>Ensure a safe, secure environment for students, staff and visitors</li> <li>Contribute to the provision of first class facilities for students</li> <li>Knowledge of Health and Safety legislation / regulations, and understanding of Safeguarding considerations linked to facilities, security and site management</li> <li>Good IT skills including Microsoft Word and Excel, and experience of using online systems and databases</li> <li>The ability to work on a variable shift pattern, (which will include occasional Saturdays, Bank Holidays and Sundays)</li> <li>A First Aid at Work Certificate (or willing to obtain)</li> </ul> A Qualified driver with clean driving license certified to drive Group D1 Vehicles is advantageous but not essential If this sounds like you and you will enjoy working in a forward thinking, friendly, fast paced, changing environment with state of the art facilities, we would love to hear from you. In return, we offer a competitive salary, as well as staff benefits such a choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house Spa and Salon treatments. Closing Date: Monday 23rd September 2024* *Applications will however be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates. If you have not heard from us within 14 days of sending your CV, unfortunately you have not been selected for the position. Please refer to the attached Job Description, Person Specification and Competency Framework and apply using the button below. Orbital South Colleges Group are committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse student population. We are also committed to PREVENT and Safeguarding the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. Both College Campus' are smoke-free zones. As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn. Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK.

Premises Officer

Do you have experience supporting vulnerable people and those with complex needs? Happy to travel to various homes across Gloucestershire, mostly Cheltenham and Gloucester? Want to have an earning potential of up to £30,000 a year? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Experienced Support Worker (Internally known as a Support Co-Ordinator) who shares our purpose, to join our expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across Gloucestershire. We have properties in predominately Cheltenham and Gloucester and we need people who are flexible to work from any of these locations. We are looking for someone to work Full-time (37.5 hours per week) orart-time on a rota basis (minimum 15 hours per week). We need people who are flexible to work varying shifts including mornings, evenings and alternate weekends. We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability. Why should you consider this opportunity? <ul><li>Work within a fun, established and very supportive team.</li><li>Management support from a very well established and tight knit senior management team with decades of experience.</li><li>Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.</li></ul>You'll Re-enforce, positive support being delivered and establish the same standards in new placements. Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills. Safeguard them from any potential danger, harm, or abuse. Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. Have a Resilient nature, with the ability to keep a positive mindset even when times get tough. While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Experienced Support Worker (Internally known as Support Co-ordinator) (Job ID 879) Hours: Full-time is 37.5 hours a week. Part-time also available. Shifts are on a rota basis including some weekends and Sleep shifts. Contract: Permanent Location: Various locations across Gloucestershire, mostly Cheltenham and Gloucester. Pay: £24,725 per year BAND C. Part-time salary will be pro rata plus an additional £8,320 per year if completing two sleep in shifts a week (£80 Sleep per sleep shift). Bank is £12.50 per hour, plus holiday pay accrual Closing Date: 11:59pm 18th August 2024 - CCP reserves the right to close the job advert early if needed. Interview Date: 26th August 2024 CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Experienced Support Worker - Independent Living Services

In order to respond swiftly and effectively to the growing needs of our community, we are establishing a Talent Pool of Housing Support Workers/Officers. This allows us to quickly appoint as soon as opportunities arise, ensuring we can continue to provide high-quality support services without delay. By joining our Talent Pool, you will be among the first to be considered for upcoming positions and projects. Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. As a Gold Standard Investors in People employer, we're committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution. The Package <ul><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Annual Leave and Cycle to work purchase scheme</li><li>Employee health assistance scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Worker / Officer You will support Residents in a supported accommodation setting and/or the community with their housing needs and life skills in a person-centred, trauma informed way. This will involve: <ul><li>Supporting residents with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies, </li><li>Maintaining accurate service user records and files</li></ul>Our Requirements - Housing Support Worker / Officer <ul><li>Either have the ability to hold at least basic conversations in Welsh (although you may struggle to keep up fully) or be currently learning / willing to learn Welsh to the required level </li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)</li><li>Knowledge of the support needs of vulnerable people</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul>Click on the links to view the Job Descriptions <ul><li>Housing Support Officer (Hostels) v1.pdf</li><li>Housing Support Worker (Nights) v1.pdf</li><li>Housing Support Officer (Dispersed and Shared) v1.pdf</li><li>Housing Support Worker (Days) v1.pdf</li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.

Housing Support Worker / Officer - Talent Pool

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

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