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Who is Warlord Games Warlord Games is the World's leading historical wargames company, with a mission to bring the joys of wargaming to the world. Our games are evocative and fun, capturing the pageantry and drama of warfare, and our miniatures are both historically faithful and packed with character and dynamism. We are looking for Community Managers to grow our wonderful hobby both locally and globally. What will the job involve? Building hobby communities by creating inspirational content - running painting and modelling demonstrations, organising inspiring gaming events that embrace all styles of play from competitive tournaments to narrative campaigns and acting as an ambassador for the hobby and the Warlord Games brand. You'll be doing this in-person at events and in stores, as well as posting online regularly to gain a highly engaged following, including livestreamed content. Who are we looking for? You'll need to be passionate about wargaming, though you don't need an encyclopedic knowledge of history or wargames rules - a desire to learn, explore and share your passion is far more important. You're the kind of person who never gets tired of demonstrating the joys of wargaming to a diverse audience. You'll be encouraged to contribute your own ideas and to try new initiatives, so you'll need to be entrepreneurial to succeed. What support will you get? We're a small company so you'll need to be pretty self reliant. What you will have is practical support from some of the most experienced people in wargaming, and more importantly every single person in Warlord Games cheering you on and helping however they can. We'll pay you fairly and ensure you share in the value of the community you build. How to apply. Send your CV along with a letter telling us about why this is the perfect job for you. Hours: 37.5 Location: UK based Contract: Permenent Salary: Depending on experience

Community Manager

Description Playground Games is looking for a Community Director to join our Fable team on a permanent basis. About us: As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre. About the role: As the Community Director, you will play a pivotal role in fostering and nurturing the vibrant community that surrounds our games. You'll be the primary liaison between our passionate player base and our development team, ensuring that player feedback is heard and addressed. Your responsibilities will include engaging with players across various platforms, organizing events and activities, crafting compelling content for newsletters and social media, and analysing community feedback to drive continuous improvement. The Community Director understands how game communities function, has the ability to communicate effectively and transparently, can handle online toxicity, knows how to increase player engagement and can cultivate and nurture an inclusive environment. This is a permanent role based at our state-of-the-art facilities in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in studio. Relocation assistance is available if required. What you'll do: <ul><li>Utilize your deep understanding of gaming communities to identify player preferences, trends, and concerns. Act as the voice of our players, advocating for their needs and desires within the development process. </li><li>Exhibit strong written and verbal communication skills to effectively engage with players through newsletters, social media platforms, and other communication channels. Proficiency in editing images and videos will be beneficial for creating engaging content. </li><li>Develop and execute strategic plans for community engagement, including event organization, content scheduling, and project management. Coordinate with marketing and public relations teams to align messaging and activities. </li><li>Utilize analytics tools to track community engagement metrics, website traffic, and social media interactions. Leverage data insights to optimize community strategies and initiatives. </li><li>Demonstrate a deep passion for gaming and a comprehensive understanding of the gaming market. Stay informed about industry trends, game development processes, and the gaming community landscape. </li><li>Build, lead and mentor a team of community specialists, providing guidance, feedback, and support to ensure the team's success in achieving community engagement goals. Delegate tasks and responsibilities effectively to maximize team productivity. </li></ul>What you'll bring: <ul><li>A minimum of 5+ years' experience in a communications and/or community role for a large game or entertainment brand. </li><li>A minimum 3+ years' experience leading and managing community teams on major consumer brands and/or entertainment franchises. </li><li>Demonstrated track record managing major community programs at scale, including new channel growth, developer communications, influencer activations, and content creator initiatives. </li><li>Strong proficiency in written and verbal communication, with experience coordinating and managing content (images, videos, and copy) on all relevant platforms (Facebook, TikTok, Discord). </li><li>Experience managing key stakeholders, including internal teams, external partners, and community influencers, to drive collaborative initiatives and achieve shared goals. </li><li>Expert knowledge of existing and emerging social media platforms, analytics tolls, and trends. </li><li>In-depth knowledge of gaming culture, industry trends, and popular gaming titles. </li><li>Skilled copy writer with an eye for quality and can maintain a consistent voice across platforms. </li><li>Able to identify and mitigate potential social media issues related to cultural sensitivity, inclusivity, and representation in digital communication. </li></ul>Preferred: <ul><li>Advanced degree in Marketing, Communications, Public Relations, or related field. </li><li>Experience being in front of the camera as the representative of the game towards the community. </li><li>Able to travel, including international travel, and work non-standard hours as needed. </li></ul>This is a fantastic opportunity to make world-class games with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work. If you require any reasonable accommodation to apply for this position, please contact us on [email protected]

Community Director

Are you a qualified and experienced Social Worker Manager who has a proven track record in Statutory Children's Services and looking to join an 'Award Winning' Children's Social Care Team? We are currently looking to recruit an Independent Reviewing Officer / Child Protection Advisor to join our high performing Children's Services Safeguarding and Quality Assurance Team. You will contribute to the provision of an effective Child Protection Service by chairing multi-agency Child Protection conferences. An important aspect of the role is championing on behalf of the child/young person's wishes and feelings, whilst assuring multi-agency service delivery support and challenging practice in their best interest. The successful candidate will also identify and promote areas of good practice and actively contribute to implementing the Local Authority's quality assurance framework, and providing expert safeguarding advice and consultation to the department and outside agencies. We are looking for candidates with: <ul><li>A Social Work Qualification recognised by Social Work England and experience working in Children's Services.</li><li>Relevant management experience and ability to demonstrate strong leadership skills.</li><li>Experience of Chairing complex meetings, evaluate information and make clear decisions.</li><li> An elevated level of experience in quality assuring the formulation and implementation of outcome-focused Children's Plans.</li><li>Evidence based practice and knowledge of current theories and research.</li><li>The ability to help us bring about change for our children and their families.</li><li>Demonstrable motivation to improve outcomes for children and promoting their, and their families, participation in all aspects of the consultation, assessment, reviewing and planning.</li><li>Flexibility to cover meetings across the County of East Sussex and beyond as needed.</li></ul>For more information and to apply for this role please follow the 'Apply Now' button above and log onto the jobs page of our website. When completing your application be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education, or personal interests. Interviews will be taking place face to face on 21 May 2025 at Cavendish House, Hastings. What can we offer you? <ul><li>One of three office location sites across East Sussex based in Lewes, Eastbourne, or St Leonards-on-Sea.</li><li>We operate a flexible working opportunity and would be happy to discuss any caring commitments you may have at interview.</li><li>A highly supportive environment in one of the top performing authorities in the South.</li><li>A service that has brought together a talented workforce with experienced managers, working closely with a range of organisations.</li><li>Individualised support through a range of training and development opportunities to enable you to succeed in this role and develop your career.</li><li>An exciting time for the social work profession and multi-agency working.</li></ul>More information can be found on our benefits page. Join our award-winning team We know our approach is making a difference because that is what children and young people tell us: "My points of view are listened to, and I get to say what I want to say It feels respectful how we do it." "It's my life and I want to hear the decisions being made about me." For an informal discussion, please contact Sue McGlynn or Dawn Price (Operations Managers) Safeguarding and Quality Assurance Unit, on 01323 466606. <ul> <li> Job Description &amp; Person Specification [docx]</li> </ul> Additional Information Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only. Data provided as part of a job application will be processed in line with the privacy notice for job applicants. DBS This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure and Barring Services. For further information about what is required in this process please go to gov.uk disclosure and barring service . Please note that we require evidence of an overseas police check if you have lived or worked abroad. Work Permits We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits. If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. Reasonable adjustments If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above. Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch. Equal Opportunities East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit. Equal Opportunities East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

Independent Reviewing Officer

Decant &amp; Housing Officer We're looking for an organised, motivated and resilient Decant &amp; Housing Officer to join our Landlord Services Team in Islington £36,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service • Free DBS (take this out if BSW advert) • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card • Fully paid induction programme and further training • ILM courses and Apprenticeship Programmes • Healthcare Cashplan through our partner Healthshield • Cycle to work scheme • Employee Assistance Programme for 24-7 confidential support • Online wellbeing resources • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply) • Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Decant &amp; Housing Officer will be based at Look Ahead's head office in Islington but there will be regular travel across London and the south east . The Landlord Services team provides housing management across all of Look Ahead's owned and managed properties . Reporting to the Housing Project Manager, the main focus of the Decant &amp; Housing Officer's role will be to support the Project Manager on various decants for the organisation together with carrying out some Housing Management functions. The duration of this Secondment will be 8 Months. What you'll do: Decant Process • Work with diverse tenants who require extra support and refer them to appropriate internal and external support services. • Supporting the end-to-end residents decant journey communicating regularly and effectively with all stakeholders. • Act as a point of contact for Look Ahead in liaising with internal and external partners to ensure that each resident decant is processed in the most timely and cost-effective way • Carry out decant assessments with customers who are due to be decanted by decommissioning or planned works • Carry out viewing for customers being decanted into alternative Look Ahead accommodation • Other functions relating to the decant process Void Management • Ensure that void inspections are completed in line with tight time frameworks and that void actions on the housing management system are up-dated, including correctly categorising decant voids • Ensure that referrals are requested from our partner agencies and that voids are let within timescales (if applicable) • Regular liaison with the voids team to ensure that any issues potentially delaying re-let times such as repairs work , are dealt with effectively. Anti -Social Behaviour and other breaches of tenancy • Support staff with advice in line with housing law and attend court for some cases. • Disseminate best practice and ensure that cases are managed proactively and effectively involving external agencies where appropriate for example the police and social services. • Ensure Safeguarding cases are escalated and followed up with both internal and external agencies Compliance • Attend weekly escalation meetings with the compliance team focusing on gas checks, electrical checks and fire risk assessment actions. • Ensure the Estates Officer is following up on access issues and completing fire risk assessment actions. • Ensure gas capped risk assessments are completed and work with compliance colleagues to reduce the number of gas capped customers. • Ensure that annual fire door checks and monthly communal fire door checks completed and recorded. • Lead on legal action such as injunctions with our solicitors if there are repeated access issues This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Personal Attributes: • Well organised and highly motivated to ensure delivery to strict deadlines and standards • Strong interpersonal and leadership skills to influence and build credibility internally and externally • Professional manner and approach in all areas of delivery • Self-starter, forward thinking and results focused Skills, Knowledge and Experience • A proven track record of managing the delivery of outstanding customer focused services • Experience of working with other stakeholders to deliver demonstrable business outcomes • Good standard of overall education, such as 5 GCSEs or equivalent (level C or above) including English and Maths • Some knowledge and understanding of housing legislation, regulation and best practice • Experience of managing anti social behaviour cases and liaison with relevant external agencies. • Ability to understand, interpret and fully apply processes and policy; including the application of sound judgement and discretion where required. • Strong IT skills to maintain and develop the housing management systems • Microsoft confident to use a variety of software packages including excel spreadsheets and presentation packages About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation. • We are Caring and Compassionate. • We are Inclusive and Trusted. • We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Decant & Housing Officer

The Community Engagement Manager is central to our efforts to support the communities we serve, beyond our core broadband network. A key role in devising and executing the Highland Broadband Go To Market (GTM) strategy. The role handles both planning, covering settlement level geo-targeting and sales and marketing strategy as well as being a key part in execution. Covering both residential and business, the role identifies key targets for sponsorships, community engagement and 'lighthouse' businesses and sets timelines across the year against which the sales and marketing teams execute. Success is measured by install penetration, project by project. <ul><li>Manage local community engagements including sponsorship opportunities, community hubs, schools, sports clubs and community groups.</li><li>Establish and manage skills training programs with local education providers, with the objective of sourcing employees from within region.</li><li>Increase Highland Broadband awareness and positive sentiment within target communities, identifying projects where our support adds real local value.</li><li>Engage with communities proactively, in person and through online community groups.</li><li>Manage affiliate programs, ensuring local activity supports further uptake of Highland broadband services.</li><li>Review and report on activity, building a knowledge bank of programs and success rates.</li><li>Create PR value through local partnerships and positive news stories.</li></ul>To succeed you will need to be a community-focussed leader with a desire to build strong partnerships and have: <ul><li>Experience managing community engagement and outreach activity.</li><li>Strong verbal / written communication skills.</li><li>Leadership skills with ability to motivate and mentor a field based team.</li><li>Ability to communicate with all levels within a community from MPs to group admins.</li><li>Strong planning skills to manage resources effectively across the regions.</li><li>Strong commercial acumen and good analytical skills to be able to measure success.</li><li>Full Drivers licence</li></ul>

Community Engagement Manager

We take our housekeeping standards seriously. So, we're searching for a Room Attendant to join us at voco Belfast an IHG Hotel with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. Not only will you be joining a Global brand, but we also have a local focus being part of The INUA collection. A little taste of your day-to-day Every day is different, but you'll mostly be: <ul> <li>Making sure every single room is at its absolute best for our guests</li> <li>Helping our guests in any way you can - whether they've forgotten their toothbrush or just need to find the elevator</li> <li>Keeping your supervisor in the loop by advising them of any progress or problems</li> <li>Monitoring and controlling supplies to minimise waste</li> <li>Doing your best to reunite guests with any lost or misplaced items</li> <li>Regularly assisting with deep clean projects</li> <li>May include late room attendant duties</li> <li>Public area cleaning</li></ul>What we need from you <ul> <li>It's a physical role and you'll be on your feet most of the day, so fitness is important</li> <li>Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects</li> <li>You may need to bend and kneel to complete some activities</li> <li>Literacy skills - reading, writing and basic maths skills </li> <li>Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays</li></ul>About the role: Up to 12 hours with opportunity for overtime to cover holidays and busier periods. Benefits: We are proud to offer you industry leading Benefits! <ul> <li>Competitive salary and benefits package- your salary will increase after one years service to reward your commitment &amp; dedication to us.</li> <li>Discounts across IHG Hotels &amp; Resorts- WORLDWIDE, including 50% off Food &amp; Beverage experiences when you stay.</li> <li>Enhanced Pension - We match up to 5%.</li> <li>Life Assurance</li> <li>Company Maternity &amp; Paterntity </li> <li>Earn IHG Points for Tripadvisor Incentives</li> <li>Earn IHG Points of upselling</li> <li>Colleague of the Month/ Annual Value Awards</li> <li>Be part of a prestigious hotel collection renowned for exceptional service.</li> <li>Access to employee discounts for you, your family and friends.</li> <li>Learning and development opportunities- including NVQs</li></ul>We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family! The iNUA Collection is an equal opportunities employer. You must be eligible to work in the UK to be considered for this position.

Accommodation Assistant

The Vacancy FULL TIME - 37hrs Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIRMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the UK office (London, Birmingham or Sleaford). The mission for the Pre-Sales Consultant/Sales Engineer is to persuade prospects and clients that MRI solutions will meet their business requirements. The Sales Engineering team at MRI are product experts who support Account Executives and Managers as a strategic resource in deal cycles to help secure and grow Annual Recurring Revenue. Position Overview: The Sales Engineer will collaborate closely with the EMEA Sales Team to deliver presentations, offer application support, and fulfill the technical requirements necessary for expanding existing relationships and acquiring new clients. This role focuses on providing sales demonstration support tailored to EMEA-specific business needs, contributing to sales strategy, demonstrating technical presentation proficiency, and showcasing product expertise. Sales Engineers also collaborate and work closely with other teams such as Marketing, Product Management and Professional Services, in support of successful customer implementations, product decisions and innovation, and the achievement of company growth goals. The ideal candidate excels in presentations, thrives under pressure, meets deadlines proactively, and contributes effectively to a demanding, collaborative team environment. This position is pivotal in driving software license and long-term application support revenue for MRI Software, particularly for the MRI Social Housing suite of solutions. Responsibilities: <ul><li>Act as a technical resource for the MRI sales team from qualification to successful close of the sale.</li><li>Be responsible for providing presales technical / functional support to assigned deals, prospective clients, and existing customers. </li><li>Deliver customer-centric value-based presentations and solution demonstrations.</li><li>Learn the MRI solution set - initially the Social Housing set but working towards a full understanding of all relevant MRI and partner solutions.</li><li>Develop the capability to demonstrate the value of MRI solutions to prospects and clients at a high level within 45 business days.</li><li>Add value to the team through optimization or improvement of our team discussions or content in your area of expertise.</li><li>Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.</li><li>Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.</li><li>Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.</li><li>Present both the functional capabilities and business value of MRI software applications including demonstrating deep familiarity with MRI direction, product roadmap and industry presence.</li><li>Respond effectively to Tenders alongside the Sales and Bid teams.</li><li>Contribute directly to attaining or exceeding quarterly and annual objectives assigned by management.</li></ul>Requirements: <ul><li>Strong presentation, written and verbal skills. Ability to demonstrate MRI solutions in their best light to clients and prospects.</li><li>Ability to "think on your feet" responding to client / prospect requests and questions during demonstrations.</li><li>Clear and articulate presentation of value proposition and benefits of the solution to the client / prospect at multiple levels within the organisation (end-user, project sponsor, and C-suite executives).</li><li>Assist with multiple opportunities at any given time and demonstrate flexibility to respond to changing priorities.</li><li>Demonstrate MRI solutions in line with client / prospect business processes to show why our solutions are the best fit for the organisation. </li><li>Thorough understanding of systems, application design and integration methods.</li><li>Ability to engage with and influence C-level decision-makers effectively.</li><li>Demonstrated problem-solving skills for improving business processes and resolving complex technical issues.</li><li>Willingness to work independently with minimal direction as part of a team to address technical and business challenges.</li><li>Ability to travel as required, with some travel potentially being international and occasionally on short notice.</li></ul>We're obsessed with making this the best job you've ever had! We want our teams to love working here, so we've created some incredible perks for you to enjoy: <ul><li>We want our teams to love working here, so we've created some incredible perks for you to enjoy: </li><li>Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. </li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan. </li><li>Invest in our competitive Personal Pension plan and help set you up for your future. </li><li>Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s). </li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve. </li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes. </li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! </li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

Sales Engineer (Social Housing)

The vacancy This is a fixed term contract up to 31 March 2026. An opportunity has arisen within the Independent Living Team for the right individual to help manage our sheltered schemes for our Independent Living service in Hereford. We are seeking someone who is experienced, highly motivated, flexible, who has excellent communication skills and is a real people person. The successful applicant will be responsible for delivering support and cover for Independent Living schemes in Herefordshire over 5 days. Shortlisting date: 13 May 2025 Interview date: 17 May 2025 This role will be subject to an enhanced DBS check. About Connexus Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work we do is varied, and no two days are the same. You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse. Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

Independent Living Co-Ordinator

The Vacancy FULL TIME - Mon - Fri The Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients. Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. We have a close-knit, collaborative team that supports each other and our clients. If you're looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps MAIN RESPONSIBILITIES <ul> <li>To provide a welcoming environment for people who are currently street homeless and those facing homelessness or who are living in unstable accommodation </li> <li>To assist local authority and partners to engage with people who are isolated and who find it difficult to engage with agencies</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To maintain the daily facilities including laundry, cleaning, and gardening </li> <li>To provide practical support to clients in accommodation</li> <li>To provide one-to-one support for those in accommodation within the vicinity, including daily welfare checks, and respond to issues appropriately and efficiently </li> <li>To support clients in trauma informed and psychologically informed ways </li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure </li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures </li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working </li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation </li></ul>ROLE REQUIREMENTS <ul> <li>This role requires an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written </li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting </li> <li>Good working knowledge of Microsoft Outlook, Excel and Word </li> <li>Confident and assertive manner </li> <li>Ability to self-motivate as you will work on your own </li> <li>Effective team working</li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations </li> <li>Have an interest and genuine concern for homelessness and related issues </li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients</li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housing regulations and the benefits system </li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role. This role is based at Tyland Barn, Maidstone; travel will be required as needed. About us: Kent Wildlife Trust is the county's leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. But we can't save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet. What you'll be doing: We are looking for a passionate and committed leader in community engagement to drive forward our mission at Kent Wildlife Trust. Our goal is to see 25% of people in Kent taking action for nature by 2030. As Wilder Engagement Manager, you will lead our Wilder Engagement Team to develop and implement innovative approaches to community organising and stakeholder engagement, ensuring people and wildlife can thrive together. This role is pivotal in delivering real change for nature, empowering communities, and integrating social science into our conservation work. Your key responsibilities will include: <ul><li>Community &amp; Stakeholder Engagement - Building and nurturing relationships with local communities and key stakeholders to support coexistence with wildlife.</li><li>Community Organising - Leading and implementing an evidence-based approach that empowers communities to take meaningful action for nature.</li><li>Social Science &amp; Impact Measurement - Overseeing the monitoring and evaluation of our engagement efforts, working closely with the Monitoring &amp; Evidence team.</li><li>Leadership &amp; Collaboration- Managing and supporting a team of passionate community organisers while working in partnership with a wide range of organisations and experts.</li><li>Strategic Development - Championing community organising within Kent Wildlife Trust, influencing best practices and securing sustainable funding for engagement initiatives.</li></ul>Our work includes exciting species reintroduction and wilding projects such as Pine Martens, European Bison, Red-billed Chough, and Beavers, as well as large-scale landscape restoration projects. You will play a vital role in ensuring these projects are developed in partnership with communities, creating lasting change for both people and wildlife. What we need you to bring: You are a passionate and driven leader, committed to supporting communities and empowering local people to take action for nature. You will thrive in this role if you: <ul><li>Have experience in community engagement, organising, or stakeholder relationship management.</li><li>Are an excellent communicator who can build relationships with diverse groups, from local volunteers to policymakers.</li><li>Are strategic and solutions-focused, with the ability to lead, inspire and support a team.</li><li>Have knowledge or experience of social science methodologies for monitoring and evaluation.</li><li>Understand the barriers to community involvement in conservation and have ideas for how to overcome them.</li><li>Have experience working with underrepresented groups and are committed to equity, diversity, inclusion, and justice.</li></ul>If you are passionate about connecting people and nature, we want to hear from you. We welcome applications from all backgrounds and experiences. Please read the job description for the full person specification. Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role. Appointment is dependent upon a satisfactory DBS check. We are unable to recruit anyone who does not have a right to work in the UK. What we will offer in return: We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you're at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. Next steps: If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Shortlisted candidates will be invited to an in-person interview at Tyland Barn, Maidstone on 13th June 2025. We will let unsuccessful candidates know if they have not been shortlisted. If you'd like to learn more about the role before applying, feel free to email <a href="mailto:jobs@wilderkent.org.uk" target="_blank">jobs@wilderkent.org.uk</a>. The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. We are looking for enthusiastic Recovery Coordinators to join our team focused on helping individuals mitigate the impacts of drug use. In this position, Recovery Coordinators will collaborate with clients to create personalised recovery plans, provide resources on safer drug use, facilitate access to health services, distribute harm reduction supplies, and support those seeking recovery. Ideal candidates should have a strong understanding of addiction, excellent communication skills, and a compassionate approach to client care. If you're motivated to make a positive impact in people's lives, we invite you to apply. Where: West Lothian Hours: Part time, 30 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Fixed Term until 31st March 2027 Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>Research, design and prepare subject matter and materials for groups / pods. </li><li>Deliver structured content within group settings to service users at various stages of recovery </li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us(allocated pro rata).</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 30/5/2025 Closing Date 14/5/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Dave Kelly | <a href="mailto:Dave.Kelly@cgl.co.uk" target="_blank">Dave.Kelly@cgl.co.uk</a> This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check at a basic level.

Recovery Coordinator

The Vacancy PART TIME - 21hrs Mon-Fri - 12 Month FTC Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply! JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To learn how to assess clients, develop support plans, and manage risks</li> <li>To learn how to support clients to maintain their wellbeing, paying close attention to safeguarding responsibilities, company policy and procedures</li> <li>To encourage client's involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>To assist clients to maintain accommodation by encouraging payment of relevant charges</li> <li>To support clients to gain practical life skills</li> <li>To help maintain health and safety duties, ensuring clients and buildings are safe </li> <li>To maintain accurate records and ensuring these are stored in line with GDPR </li> <li>To assist key workers by liaising with local authorities, health providers and other agencies to provide a holistic, person-centred approach </li> <li>To support clients in trauma informed and psychologically informed ways </li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure </li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures </li> <li>To provide basic first aid assistance until help arrives (full training is provided) </li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li></ul>DESIRABLE CRITERIA <ul> <li>Lived experience of homelessness or accessing services around substance use, mental-health or offending</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills </li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting </li> <li>Basic knowledge of Microsoft Outlook, Excel and Word </li> <li>Polite and assertive manner </li> <li>Ability to self-motivate as you will work on your own </li> <li>Collaborate well in a team </li> <li>Ability to respond calmly in a crisis </li> <li>Have an interest and genuine concern for homelessness and related issues </li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Trainee Homeless Recovery Worker

Job Title: Learning &amp; Development Officer Location: London / Some Hybrid / Travel within the UK Full time / 37.5 hours per week Permanent Salary: Up to £55,000 Dependant on Experience. We're looking for a Learning &amp; Development Officer to join our Organisational Development team based in central London with travel to all HCA Healthcare UK Facilities. Our organisational development team support our colleagues to develop within the roles, they are in, or to broaden their experience and progress into a new area of the business alongside underpin their success into a more senior role. Supporting our colleagues to realise their goals and ambitions. The team strive to make a positive difference to both the colleague and patient experience every day through the design and delivery of a wide range of management, leadership, induction and interpersonal skills development support to help all HCA UK colleagues to learn and grow and be their best every day. As a Learning &amp; Development Officer you will work closely with the Head of Leadership Development and Chief of Development (OD) to deliver the strategy, operational plans and agreed actions for Organisational Development. Partnering and Consulting with Senior Leadership and HR stakeholders in Hospitals and business areas across the network the Learning and Development Officer identifies, develops and delivers the learning and development key deliverables that meet agreed organisational priorities. The primary accountabilities of this role are: The design, facilitation (virtually and in-person) and evaluation of a broad range of end-end learning and development solutions including management, leadership and interpersonal skills to strengthen management, leadership and organisational capability. Building and fostering strong relationships through partnering and consulting with Senior Leadership and HR stakeholders to ensure development support is operationally and strategically aligned. Leading the apprenticeship, digital learning and performance management agenda including the management of partnerships with external training providers who deliver levy funded development support. This role will require travel and a minimum of three days in central London every week. Consequently, applicants should be located no more than a one-hour commute from central London and be prepared for frequent travel to Birmingham and Manchester. Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Organisational Development team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis. What you'll do: Business Partnering &amp; Consulting: Build and maintain strong relationships with facility HR and Senior Leadership Teams, understanding their priorities to align real-time learning and development support with your operational and strategic business priorities. Identify skills gaps, leadership needs, and opportunities for growth. Providing expert recommendations on designing and delivering tailored learning solutions to address challenges, realise opportunities and enable positive change. Development Support of our learning design and facilitation: Design, facilitate, and implement tailored, innovative end-end learning solutions including high-quality, evidence-based development programmes and resources for colleagues and managers across all levels, promoting leadership capabilities and professional growth. Facilitation (in-person and virtual) and evaluation of blended learning and development activities (including senior audiences) across all HCA UK facilities including: <ul><li>A suite of leadership and management programmes </li><li>Corporate induction (every Monday) </li><li>A wide range of bitesize interpersonal/ soft skills sessions </li><li>Bespoke solutions to address organisational and facility challenges &amp; opportunities </li><li>Coaching and mentoring training </li><li>Career Development Training </li><li>Ensure processes are implemented and followed to measure business impact and return on investment of learning solutions which is then communicated to key stakeholders. </li></ul>Lead on our Apprenticeship Workstream: Develop and oversee the apprenticeship strategy in line with organisational priorities and external requirements. Managing the onboarding, and progression of apprentices, ensuring compliance with apprenticeship standards and provide 'on-programme' support to apprentices and their line managers. Building strong relationships with external training providers, ensuring high-quality delivery and monitoring outcomes. Lead on Digital Learning &amp; performance Management Conversations Workstreams: Work with the Head of Leadership Development and Chief of Development (OD) to shape and align digital learning strategies with broader organisational and L&amp;OD objectives. Leading on the design and implementation of engaging and interactive digital development support adapting to the evolving needs of the business or emerging technologies. Ensure process implementation and communicate this to stakeholders across the business. Performance Management: Supporting the development and refinement of performance management conversations framework, including appraisals, feedback processes, and alignment to career pathways, and talent development. What you'll bring: <ul><li>A relevant degree or full CIPD Accreditation at level 5 or above. </li></ul><ul><li>Experience or accreditation in coaching </li></ul><ul><li>Significant career experience in the design and delivery of management and leadership programmes alongside induction and developmental support. To include remote and face to face facilitation. Ideally within healthcare. </li></ul><ul><li>Exceptional abilities in managing stakeholders up to executive level and external training providers. </li></ul><ul><li>Demonstrative career experience in the development of strategy and project management. </li></ul><ul><li>Experience and understanding of how to develop and leverage learning management systems </li></ul><ul><li>Excellent verbal and written communication skills, with the ability to present clear, well-structured reports and briefs </li></ul><ul><li>Flexibility and pragmatism ability to deal with ambiguity. Presents logical recommendations, aligning expert subject matter advice with business priorities </li></ul><ul><li>A self-motivated, innovative thinker who is able to operate independently with a clear focus on results. Alongside working at pace. </li></ul><ul><li>Experience of working within a large corporate business environment, ideally healthcare but not essential. </li></ul>Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Learning &amp; Development Officer you'll be eligible for: <ul><li>25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you</li><li>Private Healthcare Insurance for treatment at our leading hospitals</li><li>Private pension contribution which increases with length of service</li><li>Season Ticket Loan and Cycle to Work scheme</li><li>Group Life Assurance from day one</li><li>Critical illness cover</li><li>Enhanced Maternity and Paternity pay</li><li>Corporate staff discount for all facilities including Maternity packages at The Portland</li><li>Comprehensive range of flexible health, protection and lifestyle benefits to suit you</li><li>Discounts with over 800 major retailers</li></ul>Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: <ul><li>Unique and Individual: We recognise and value everyone as unique and individual</li><li>Kindness and compassion: We treat people with kindness and compassion</li><li>Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness</li><li>Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity</li></ul>Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. #LI-RB1

Learning and Development Officer

Bank Project Worker The Maples, Barnstaple, EX32 £13.34 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, The Maples, Barnstaple. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, tenancy, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223865 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Bank Homeless Project Worker

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Responsive Maintenance division. You will be working out of our Croydon office on one of our social housing contracts, delivering support to our residents. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Norton Court, Leighton Buzzard, Bedfordshire. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £17,908.61 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Would you like a role where you can contribute to creating systemic change in prison healthcare? If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change - we want to hear from you! This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice. About You: You will be confident at 'opening doors' and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant. Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner's children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

You We are recruiting for a dedicated and enthusiastic Intensive Housing Management (IMO) Officer to support our 18+ residents in Dartford and west Kent. The ideal candidate will have a qualification in youth work, supported housing or similar. You will have experience of working with young people, so clear communications and excellent interpersonal skills are key aspects of this role. YMCA TGG provides support and guidance to help young people gain the skills and confidence to live independently. You will play a vital role in the lives of our residents, supporting them to map out what they want their future to look like and then coaching them to achieve it. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full Time, 37.5 hours per week Monday-Sunday</li><li>The Job Description and Person Specification can be found here: Final - Housing Officer JD (2).pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Intensive Housing Management Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at their Lorne Court development in Mosley West Midlands. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £ £21,490.34 plus benefits and bonus. Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at their Wisteria Court development in Bulcote, Nottinghamshire for a 6 month FTC, ( 30 hours per week) followed by a Relief contract to provide cover for our estates afterwards in the Nottinghamshire and Lincolnshire areas. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £ £21,490.34 plus benefits and bonus for 6 month FTC and then £13.77 per hour for Relief hours (fuel will be paid for.) Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

£23,400 pro rata per annum Penrith, Cumbria You're caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You'd also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship's Abbots Bank as a Recovery Worker. Abbots Bank is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure - you will have every chance to shine. No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you'll need to be happy to work both independently and within a team and willing to be part of a weekly rota system. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Due to the nature of the role, a driving licence and access to a car is essential. We have one permanent part-time role available requiring the post holder to work 22.5 hours per week on a rota, including weekends and evenings. To review the Job Description please click here We are committed to increasing our diversity and welcome applications from those with Lived Experience. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. To apply, please send a CV and covering letter explaining why you feel you are right for the role. On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we've all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Recovery Worker - Community & Supported Housing (Penrith)

Annual salary: up to £28,917.00 Housing Support Officer Belfast Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Vacancy Name Young people Housing Support Co-ordinator Vacancy No VN5025 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes weekends &amp; evenings Location Head Office North, Bowburn, DH6 5PF Location Region County Durham Location City Bowburn Location Postal Code DH6 5PF Interview Date 29 Apr 2025 Job Details As part of this role, you will have the opportunity to provide outreach support and advice to young people, helping them secure appropriate accommodation and maintain their tenancy. You will be responsible for managing a caseload of young people, and completing high-quality and comprehensive needs assessments and risk assessments to ensure that they receive the support they need to live independently and achieve their goals. You will also have the opportunity to develop comprehensive support and risk plans, identifying individual needs and creating a plan to help each service user live independently within the community and achieve sustained outcomes. If you are passionate about supporting young people and want to make a positive impact on their lives, this is the role for you. Join our team in County Durham and help make a real difference! About the role - <ul><li>Support clients to live independently in their own accommodation and progress towards sustained independent housing.</li><li>Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.</li><li>The age ranges of clients you will be dealing with are typically between 16-25. </li><li>Review individual support / risk plans within appropriate timescales and no later than once every six weeks.</li><li>Develop comprehensive support / risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes.</li><li>Record case notes, input information onto the database promptly and maintain other relevant management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery.</li><li>This role reports in to the service manager.</li><li>Please note this role states includes evenings and weekend - it is occasional evenings and weekends. </li></ul>please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range 24,020-30,790 DBS Requirement Enhanced Adult/Child Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 18 May 2025

Young people Housing Support Co-ordinator

Job title: Residential Practitioner Salary: C1 £27,711 - £30,060 (pro rata) plus weekend enhancements and sleep in allowance where appropriate. Hours: Various Contract: Permanent Leeds City Council is seeking compassionate and dedicated Residential Practitioners to join our outstanding children's services. In this role, you'll have the opportunity to make a profound impact on the lives of children and young people, guiding them towards adulthood and independence. Your support will be instrumental in helping them overcome challenges and achieve their full potential. There are a range of opportunities available across the city including full-time, part-time and waking nights working. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence.â€ This is your chance to join us and support our Child Friendly Leeds ambition. We are proud to align our work with the council's values and ambitions , placing children and families at the heart of everything we do. If you're ready to bring your empathy, energy, and dedication to this vital role, we'd love to hear from you. About youâ€ As a Residential Practitioner you will bring to the role:â€ <ul> <li>a good standard of literacy and numeracy, with basic computer literacyâ€</li> <li>Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees)â€</li> <li>recent experience supporting children or young people with additional emotional/behavioural issues - this may be from employment, volunteering, student placements or personal lifeâ€</li> <li>excellent communication and listening skills, teamwork and emotional intelligenceâ€â€</li> <li>flexibility to work shifts including weekends, bank holidays and nightsâ€</li> </ul>About the roleâ€â€ Based in one of our children's homes, you'll be part of a supportive team at that prioritises your well-being and personal development. Your responsibilities will include: <ul> <li>Creating a safe, caring living environment.</li> <li>Building positive, trusting relationships with children and young people.</li> <li>Nurturing each child's personal development, education and wider learning.</li> </ul>This role offers immense job satisfaction as you witness the positive changes you facilitate in the lives of children and young people daily. Basic salary £27,711 rising incrementally to £30,060 (pro rata for part time) In addition, enhancements are paid for unsocial hours and sleeping in duties. Time and a half is paid for weekend working (if applicable). What we offerâ€ We take pride in offering the best employee experience, with benefits including:â€ <ul> <li>a competitive salary plus enhancements for nights and weekendsâ€â€</li> <li>generous annual leave entitlement plus bank holiday allowanceâ€</li> <li>a clear career pathway and continuing professional development opportunities, including support to study for relevant qualificationsâ€</li> <li>membership of the West Yorkshire Pension Fund with generous employer contributionsâ€</li> <li>a range of staff benefits to help you boost your wellbeing and make your money go furtherâ€</li> </ul>How to applyâ€ Please complete the online application formâ€. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. â€ If you have any queries or would like an informal chat about the role please email <a href="mailto:workinginchildrenshomes@leeds.gov.uk" target="_blank">workinginchildrenshomes@leeds.gov.uk</a> . A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job description Job purpose The Residential Practitioner's role is to support, encourage and safeguard children and young people in their development, enabling them to make positive contributions to their families, society and local communities. You will do this by fostering positive relationships and maintaining strong bonds between children and staff based on shared daily life and routines, joint activities and established boundaries of acceptable behaviour. Special conditions This post is subject to a higher level check with the Disclosure and Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Responsibilities <ul> <li>Undertake key worker role, implement care plans, conduct risk assessments and devise support and health plans</li> <li>Provide and maintain a safe, stimulating and secure living and learning environment supporting day-to-day physical and emotional needs</li> <li>Work with professionals and communities of origin to sustain links and understand past problems</li> <li>Nurture children's ambitions for their future and their learning, both in and out of school</li> <li>Support children and young people's emotional, mental and physical health needs to build self-esteem</li> <li>Respect privacy whilst maintaining a duty of care ensuring that living spaces are clean and safe</li> <li>Provide appropriate levels of personal care for children and young people with disabilities and complex needs, including bathing, toileting, dressing, changing and feeding as appropriate</li> <li>Ensure that all records are accurate, up to date and GDPR compliant</li> <li>Manage complex and challenging behaviour in an assertive, restorative and sensitive manner</li> <li>Work to reduce the likelihood that a child/young person becomes criminalised, encouraging restorative approaches and outcomes</li> <li>Hours of work are primarily determined by the needs of the service and are worked on a rota basis including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays</li> <li>Maintain a close working relationship with colleagues, external agencies, families and the wider public</li> <li>Be flexible and adaptable to change to assist other services as required, commensurate to grade</li> <li>Participate in appraisal, training and development activities to ensure up-to-date knowledge and skills Improve own practice through observation, evaluation, discussion and development programmes</li> <li>Work collaboratively with colleagues, knowing when to seek help and advice</li> <li>Contribute to the overall ethos, work and aims of the service by attending relevant meetings, training days and events as requested</li> <li>Be aware of and comply with Leeds City Council policies and procedures such as child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person</li> <li>Be aware of and support difference and ensure equality for all by working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures</li> <li>The council has adopted a flexibility protocol and this role will be expected to work within these parameters</li> <li>The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post</li> </ul>Qualifications <ul> <li>To work in this role you must hold the Level 3 Diploma in Residential Child Care or equivalent. If you do not hold the diploma we will fund you to study for the qualification. You must complete the diploma within a reasonable period, normally 2 years after starting work. Failure to achieve the Level 3 Diploma will prevent you from continuing in this post.</li> <li>You must demonstrate good literacy and numeracy, through qualifications or a skills test completed at interview.</li> </ul>Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements: <ul> <li>Flexibility to travel and work across different work locations including providing support to children living within family settings as appropriate</li> <li>Availability to work on a rota basis and change work patterns as reasonably required, including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays</li> <li>Ability to build relationships and actively engage with individual and groups of children and young people</li> <li>Ability to build relationships and communicate effectively with a wide range of people</li> <li>Maintenance of accurate manual and digital records in accordance with GDPR</li> <li>Use of initiative to adapt to changing circumstances and develop solutions to issues</li> <li>Skills in managing conflict and aggression using de-escalation techniques</li> <li>Good standards of literacy and numeracy, demonstrated through qualifications or skills test</li> <li>Understanding of responsibilities in terms of health and safety, security, confidentiality and data protection</li> <li>Understanding of the needs of looked after children and the importance of advocacy for children and young people</li> <li>Basic computer literacy and of the use of Microsoft packages</li> <li>Recent experience of working with young people or vulnerable adults who may have emotional or behavioural difficulties, in either a paid or voluntary capacity</li> <li>Be physically fit enough to carry out all requirements of the role including the use of Therapeutic Crisis Intervention (TCI) to manage challenging behaviour as required</li> <li>Essential behavioural and other characteristics</li> <li>Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health and Wellbeing, Inclusive Growth and Zero Carbon.</li> <li>Able to understand and observe Leeds City Council equality and diversity policies.</li> <li>Carry out all duties having regard to an employee's responsibility under Health and Safety Policies.</li> <li>Willingness to actively participate in training and development activities.</li> <li>Flexible and adaptable to change to assist other services as required commensurate to grade.</li> <li>Participate in appraisal, training, and development activities.</li> <li>Be aware of and comply with Leeds City Council policies and procedures.</li> <li>Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council.</li> <li>Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.</li> <li>The council has adopted a flexibility protocol and the role will be expected to work within these parameters. </li> </ul>

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