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Do you have experience, or are you looking for a career supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Support Worker to join our growing Independent Living Services Team supporting young people 16-18 under Local Authority Care across Hereford. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. Our services span several areas across Hereford. Due to the locations, successful applicants will need a full UK drivers licence and access to their own vehicle. We are looking for someone to work full-time (37.5 hours per week) on a rota basis, including alternate weekends. Part-time and bank hours are also available. The Role <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Why should you consider this opportunity? <ul><li>Be part of a welcoming and supportive team</li><li>Receive strong support from a management team with decades of experiences</li><li>Enjoy opportunities for career growth</li><li>Work within Ofsted regulated services, delivering bespoke, high quality support</li></ul>Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need! If you have any special access requirements or other support needs throughout the application process (including an interview), please contact us so that we can let you know how we can support you. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer CCP are committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career - choose CCP. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Support Worker (Job ID 981) Hours: Full-time is 37.5 hours a week. Shifts are on a rota basis including some weekends and Sleep shifts. Some part time hours available. Contract: Permanent Location: Various locations across Hereford. Pay: £24,570 per year. Part-time will be pro rata. Bank is £12.60 per hour. Closing Date: 11:59pm 17th June 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Support Worker - Independent Living Services (16-18 year olds)

Diolch am eich diddordeb yn y swydd uchod. Mae Grŵp Cynefin wedi bod yn darparu tai o ansawdd, sy'n ddiogel a fforddiadwy dros chwe sir gogledd Cymru a gogledd Powys i dros 8,000 o bobl ers 2014. Rydym yn gweithio'n galed i ddarparu tai a gwasanaethau rhagorol, i gyfrannu i ddatblygiad cymunedau cynaliadwy a gwarchod a hybu'r iaith Gymraeg gyda balchder. Mae dau is-gwmni hefyd yn weithredol o dan ambarél Grŵp Cynefin: Canllaw a Gofal a Thrwsio Conwy a Sir Ddinbych sy'n gweithio i helpu pobl hŷn drwsio, addasu, cynnal a chadw eu cartrefi fel y gallent barhau i fyw yn annibynnol yn eu cartrefi eu hunain. Mae Gorwel yn uned fusnes o fewn Grŵp Cynefin sy'n darparu gwasanaethau o safon i: <ul><li>gefnogi pobl rhag colli ei cartref ac atal digartrefedd</li><li>gefnogi pobl sy'n dioddef cam-drin domestig</li></ul>Rydym yn gweithio gydag unigolion a theuluoedd, rhai ohonynt yn denantiaid Grŵp Cynefin, o fewn pedair sir gogledd Cymru: Ynys Môn, Gwynedd, Sir Conwy a Sir Ddinbych. Mae ein prosiectau'n cynnwys llochesi, cynlluniau tai â chefnogaeth, gwasanaethau plant a phobl ifanc a chefnogaeth yn y gymuned. Ar gyfartaledd rydym yn cefnogi hyd at 650 o bobl yr wythnos ac mae gennym dros 70 o staff cyflogedig proffesiynol. Mae trosiant ariannol Gorwel yn £2.2m, gyda chynlluniau yn cael eu ariannu gan Grant Cymorth Tai, Swyddfa Comisiynydd Heddlu a Throsedd Gogledd Cymru, Awdurdod Lleol a Llywodraeth Cymru. Gwasanaethau AtalDigartrefedd yng Ngwynedd, Sir Ddinbych ac Ynys Môn Gwynedd Llys Seion Mae Cynllun Llys Seion yn safle gyda 6 o fflatiau ym Mhwllheli ar gyfer unigolion a theuluoedd digartref er mwyn cynnig cefnogaeth a chyngor i fyw yn annibynnol. Mae'r Cynllun Cefnogaeth Symudol yn wasanaeth ar gyfer trigolion Gwynedd er mwyn cefnogi teuluoedd ac unigolion i fyw yn eu cartref yn llwyddiannus ac annibynnol. Cynllun Cydgysylltydd Digartrefedd Gwynedd Nod y gwasanaeth yw darparu gwasanaeth cefnogi o ansawdd uchel mewn perthynas â thai ar gyfer pobl sengl a theuluoedd 16 oed a throsodd, sydd ag anghenion aml gefnogaeth a allai gynnwys cyfuniad o faterion megis digartrefedd, camddefnyddio sylweddau, cefndir o droseddu, iechyd meddwl a phroblemau anabledd dysgu lefel isel. Bydd y gwasanaeth yn targedu'r bobl hynny sydd ag anghenion cefnogaeth uchel. Sir Ddinbych Yr Hafod Prosiect tai â chefnogaeth ar gyfer pobl ifanc rhwng 16-25 oed ac sydd wedi ei leoli yn Ninbych yw'r Hafod. Bydd staff yn gweithio gyda phobl ifanc er mwyn cynllunio ar gyfer eu dyfodol drwy gynorthwyo ac annog sgiliau i reoli tenantiaeth ac i feithrin sgiliau er mwyn cael mynediad i waith. Mae'r Hafod yn cydweithio'n agos gyda'r HWB sydd yn rhan o'r un adeilad. Eto yn yr Hafod, mae Cynllun Cefnogaeth Symudol ar gael i bobl ifanc 16-25 oed sydd angen cefnogaeth i sefydlu a chynnal eu tenantiaeth yn lleol. Ynys Môn Cynllun Cefnogaeth Symudol Pobl Hŷn Mae'r prosiect yn darparu cefnogaeth sy'n gysylltiedig â'r cartref i bobl sy'n 55 oed ac yn hŷn yn Ynys Môn. Darperir y gwasanaeth 7 diwrnod yr wythnos, 9am - 5pm, ac mae'n darparu cymorth tymor byr, tymor canolig a thymor hir i alluogi pobl hŷn i fyw mor annibynnol ag y bo modd. Rheolwr Gwasanaeth Mae rôl Rheolwr Gwasanaeth Atal Digartrefedd yn cynnwys bod yn bwynt cyswllt ar gyfer 3 Arweinydd Tîm: <ul><li> Arweinydd Tim Atal Digartrefedd Sir Ddinbych </li></ul><ul><li> Arweinydd Tim Atal Digatrefedd Gwynedd</li></ul><ul><li>Arweinydd Tim Atal Digartrefedd Ynys Môn (Pobl Hŷn)</li></ul>Byddwch yn arwain a datblygu y timoedd darpariaeth atal digartrefedd Gorwel gan sicrhau safon rhagorol o reoli chynlluniau cefnogi lefel 'angen isel, canolog ag uchel'. Sicrhau bod Gorwel yn cynnig darpariaeth o'r safon uchaf i pobl sy'n defnyddio ein gwasanaethau mewn cynlluniau cymunedol a thai â chefnogaeth, sydd yn cynnig gwerth am arian, gyda'r gwasanaethau yn teilwra i anghenion ein cwsmeriaid sy'n ymateb i Fframwaith Amgylchedd sy'n Wybodus o Safbwynt Seicolegol (PIE) Beth fydd ei angen arnoch chi i lwyddo yn y rôl hon ..... Byddwch yn cynnig profiad gweithiwr cymorth i unigolion bregus a bydd gennych wybodaeth am weithio o fewn elusen neu sefydliad sector cyhoeddus, lle rydych wedi mentora a chefnogi yn llwyddiannus. Bydd gennych ymwybyddiaeth gynhwysfawr o gefnogi pobl bregus a gwybodaeth a phrofiad o ysgogi hyder, hunan-barch ac annibyniaeth. Eich personoliaeth...... Byddwch yn hyderus gyda'r gallu i weithio gyda phob grŵp oedran, yn meddu ar sgiliau rhyngbersonol a chyfathrebu gwych cydberthnasau a gweithio ar y cyd gydag ystod eang o bartneriaid cyflenwi, academaidd sefydliadau a phlant / pobl ifanc. Byddwch yn drefnus iawn, yn gallu addasu i newid, yn gadarn, yn wydn ac yn mwynhau cymell unigolion sydd ag angerdd i gefnogi unigolion bregus. Adborth Defnyddwyr Gwasanaeth "Braf cael rhywun yno, wedi rhoi cymaint o gymorth a chefnogaeth i mi i reoli fy arian a'm cartref." "Maent bob amser yn mynd y tu hwnt i'r gofyn. Mae'r staff cefnogi wedi bod yn ffantastig, y ffordd maen nhw'n siarad gyda chi, byth yn edrych i lawr arnoch chi." "Derbyniais gefnogaeth emosiynol a chefnogaeth gyda phroblemau cael mynediad i'm plentyn. Wedi bod trwy'r llys a'm helpu gyda materion cyfreithiol. Maent wedi bod yn fendith." "Maent yn gwrando ar yr hyn sydd gennych i'w ddweud ac yn ymateb o fewn amser rhesymol." "Rwy'n derbyn cefnogaeth dda iawn, maen nhw'n sortio fy mhroblemau tai, wedi fy helpu trwy brofedigaeth, ac wedi fy rhoi mewn cysylltiad â'r Tîm Iechyd Meddwl." "Ni allaf ganu eu clodydd ddigon. Nid wyf yn gwybod beth fyddwn i wedi'i wneud hebddynt." "Bu iddynt ddarparu cefnogaeth i mi mewn perthynas â gweithgareddau hamdden er mwyn gwella fy iechyd meddwl - mynediad i'r clwb hwylio, gwersi cyfrifiaduron a grwpiau cerdded. Bu i'm Gweithiwr Cefnogi fy helpu i gael grant ar gyfer fy nhrwydded yrru. Rwyf bellach nôl mewn gwaith, yn gweithio rhan-amser. Y Pecyn Math o gytundeb: Penodol am 12 mis Cyflog: £42,957 y flwyddyn pro rata Oriau: 35 awr yr wythnos (dydd Llun i ddydd Gwener ac yn rhan o'r rota ar alwad 7 diwrnod yr wythnos) Gwyliau: 36 diwrnod y flwyddyn yn cynnwys gwyliau banc statudol Teithio: Defnyddiwr Car Achlysurol Pensiwn: Mae Grŵp Cynefin yn cynnig darpariaeth pensiwn trwy Gynllun Social Housing Pension Scheme (SHPS) Buddiannau: Pecyn Buddion.pdf Benefits Package.pdf Datblygiad Personol: Os oes gennych gymwysterau proffesiynol a'ch bod yn talu ffioedd proffesiynol blynyddol i'ch corff aelodaeth, byddwn yn talu un o'r rhain bob blwyddyn i'ch helpu i aros yn gysylltiedig â'r wybodaeth a'r addysg ddiweddaraf gan eich corff proffesiynol. Rydyn ni hefyd eisiau i'n holl gydweithwyr fwynhau buddion dysgu gydol oes, felly os ydych chi'n gweithio gyda ni byddwn ni'n buddsoddi ynoch chi fel hyn hefyd! Canllawiau cwblhau cais.pdf Disgrifiad swydd: DS Rheolwr Gwasanaethau Atal Digartrefedd 05.25.pdf Job Description: JD Homelessness Prevention Services Manager 05.25.pdf Gwiriad y Gwasanaeth Datgelu a Gwahardd (DBS) Byddwn yn gofyn i'r ymgeisydd llwyddiannus gwblhau gwiriad Manwl gyda rhestrau gwahardd)ar gyfer y swydd hon. Mae'r gallu i gyfathrebu yn y Gymraeg ar Saesneg yn hanfodol ar gyfer y swydd hon.

Rheolwr Gwasanaethau Atal Digartrefedd / Homelessness Prevention Services Manager

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Rotherham and surrounding areas. You will provide a high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent The Guinness Partnership on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction Ability to carry out physical tasks within Health &amp; Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours Knowledge of Health &amp; Safety legislation, including COSHH and PPE Full UK driving license. Desirable Qualifications NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent PA1 and PA6 NPTC Certificates If this sounds like you then we'd love to hear from you! If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. Role Profile: EstateAssistant.pdf INDTGP TJTGP REEDTGP

Estate Assistant

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be your responsibility to assist the Senior Asset Manager in stabilising the fund's portfolio, rolling out and managing asset management strategies whilst reporting progress to senior stakeholders. Responsibilities • Quarterly tenant KPI monitoring • Assisting the Senior Asset Manager with all asset management strategies • Ownership of the asset management tracking and reporting process • Securing vacant possession of properties that are occupied by private tenants • Collecting and reporting on tenant oversight data • Rolling property visit programme • Owning the fund's tenancy schedule • Input into preparation of property rectification business plans • Assisting with property triaging according to Atrato triage categories • Working with external property manager and contracts to enact rectification plans Core skills &amp; experience • 5 years+ real estate experience • Experience of residential asset management • Experience in reviewing and executing lease documentation • Ideally experience of working with Housing Associations / Registered Providers

Asset Management Associate - Social Housing

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. CGL Knowsley is an innovative and forward-thinking project with a proven track record of effectively engaging people with complex lives. Our ethos is centred around the principles of harm reduction, providing non-judgmental, fact-based information and advice surrounding drug and alcohol use and the associated risks. Hours: Full-time (37.5 hours per week) Salary: £27,449.53 - £31,529.41 dependent on experience (based on full time hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of alcohol to clients that have disengaged in service and at risk of being discharged from treatment. </li><li>Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate alcohol detox were appropriate.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances and mainly opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Ready to Begin Your Journey with Change Grow Live? Apply today! Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 12/6/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Emma Hind | <a href="mailto:emma.hind@cgl.org.uk" target="_blank">emma.hind@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Project Officer Base office location may vary dependent upon suitable candidate - balance of home and office working £32,244 - £33,941 per year 35 hours per week We have an exciting opportunity for a Project Officer to join our team. You will be responsible for coordinating and supporting the management and implementation of projects across Affordable Housing and Property Services. This job sits within the Business Change and Transformation Team in the Affordable Housing Directorate. Affordable Housing provides a range of affordable homes and support services in England and Scotland, delivering services at a competitive cost to meet the needs of our customers. This includes general needs housing, supported housing, shared ownership, housing for older people and home ownership accommodation. It also provides housing related services including lettings, income management, tenancy management and customer support. The role of Project Officer will include: <ul><li>Supporting development and delivery of programmes and projects </li><li>Providing effective support in managing projects, ensuring the effective collation, reporting and publishing of relevant information both internally and externally, identifying shortfalls and risks and highlighting these as necessary</li><li>Assisting in ensuring that all projects are delivered in line with legislative and regulatory requirements </li><li>Organising meetings and workshops as needed, including taking minutes, preparing papers and maintaining accurate records, in order to deliver an effective service and meet customer and organisational needs</li><li>Contributing to reporting processes on the progress of projects and programmes throughout the project lifecycle, ensuring that feedback is robust and that results are fed into key stakeholders</li><li>Supporting the management and maintenance of relationships with internal and external stakeholders, customers and contractors, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints</li><li>Monitoring of project budgets and expenditure ensuring cost-effective solutions</li><li>Maintaining all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies</li><li>Contributing, as appropriate, to special programmes and projects in support of the Group's values and objectives</li></ul>Skills and experiences: <ul><li>Recent experience of undertaking a similar role </li><li>Some experience working within a housing environment</li><li>Experience coordinating and managing a range of meetings and events</li><li>Experience in analysing and diagnosing problems</li><li>Proven experience of working to deadlines and prioritising work loads</li><li>Some experience of using project management methodologies to support the successful delivery of projects</li><li>Some experience of producing and analysing quality statistical information</li></ul>Why work for us? One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li><li>A pension scheme with matching employer contributions from Sanctuary up to set limits</li><li>Life Assurance</li><li>Employee Volunteering scheme</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£32,244 per annum (rising to £33,941 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 8 June 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you <a href="mailto:-corporate.recruitment@sanctuary.co.uk" target="_blank">-corporate.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Project Officer

The Role Neighbourhood Manager Southwark | Up to £39,178 per annum with an annual performance bonus of £3996 Are you a natural leader with a passion for community and operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team in Southwark! As a Neighbourhood Manager, you'll play a pivotal role in ensuring the smooth and effective delivery of our services, keeping local streets safe, clean, and well-managed. Working alongside our management team, you'll oversee operations, build strong relationships within the community, and tackle environmental and parking challenges head-on to create a thriving, harmonious neighbourhood. Why Join Us? <ul> <li>Competitive Salary: Up to £43,174* (£39,178 basic + performance bonus of £3,996)</li> <li>Flexible Schedule: 42 hours per week across 5/7 days, including some evenings and weekends (1 in 3 weekends)</li> <li>Great Time Off: 33 days annual leave (25 days + 8 bank holidays)</li> <li>Career Growth: Ongoing training and development opportunities</li> <li>Meaningful Work: Make a real impact in your local community</li> <li>Exclusive Perks: Employee discount scheme &amp; comprehensive pension plan</li></ul>What You'll Be Doing: <ul> <li>Leading with Impact - Support the Assistant Contract Manager to ensure seamless service delivery and operational excellence.</li> <li>Building Bridges - Engage with Residents' Associations, Councillors, Police, and Business Owners to foster a strong, safe community.</li> <li>Driving Success - Monitor budgets, payroll, and resources to maintain efficiency and cost-effectiveness.</li> <li>Empowering Teams - Manage and mentor a team of supervisors, providing guidance, training, and performance oversight.</li> <li>Making a Difference - Ensure smooth deployment of staff and uphold contract requirements to maintain the integrity of Southwark's public spaces.</li></ul>What We're Looking For: <ul> <li>Leadership &amp; Management Experience - Minimum 3 years leading diverse teams and inspiring performance.</li> <li>Analytical &amp; Organised - Strong commercial acumen with the ability to present to senior management and manage KPIs.</li> <li>Tech-Savvy - Proficiency in MS Office and experience in data collection and analysis.</li> <li>Problem-Solver - Excellent communication skills with a proactive and solutions-focused approach.</li> <li>Licensed Driver - Full, clean UK driving licence required.</li></ul>Join APCOA, where your expertise is valued, your growth is supported, and your impact is felt. If you're ready to take the next step in your career and help make Southwark a better place for businesses and residents alike, we'd love to hear from you! APPLY NOW and be part of something bigger. We are committed to diversity and inclusion, ensuring APCOA is a fair and welcoming place to work-regardless of age, race, gender, or background. Your success is our success!

Neighbourhood Manager

Job Description Homeless Outreach Support Worker Location: Guildford HOST Salary £25,965.41 per annum, (£27,112.48 per annum is achieved after 18 months successful performance in the role) Apply by 06/06/2025 Introduction This is a brilliant and unique opportunity to join our very dynamic and enthusiastic Homeless Outreach Support Team (HOST) in Guildford. Together, we will be able to transform the lives of people who has been affected by the trauma of homelessness in this area. So, we are looking for a person who needs to be resilient, empathetic and with positive attitude to support people to move away from homelessness and settle into the community. What will you do? Our aim is having tailored Support in place for vulnerable people who has been suffering from or at Risk of Homelessness using the Trauma Informed Care principles through the Psychologically Informed Environment model. The Homeless Outreach Worker post holder will be responsible for the delivery of a knowledgeable, creative, and highly personalised support service to people who are rough sleeping or at risk of rough sleeping. You will work flexibly, on your own and as part of the team to support each client, negotiating solutions to access suitable housing and offering opportunities to engage with a range of other services to promote good health and wellbeing and reduce the risk of future homelessness. Riverside are looking to recruit for this post a full time Outreach Worker in Guildford working 37.5 hours per week. Working hours Mon to Fri, shifts are during business core hours of 7am - 6pm with occasional early outreach. Working Pattern: as per rota You will work through challenging barriers, but you will be rewarding when you are knowing that your support is making a difference in people's lives by transforming them into more resilient and independent lives. Job responsibilities <ul> <li>You'll be working from one of our supported services and you'll support a number of different people. </li> <li>Provide a housing related support service to clients who are homeless and are in need of temporary accommodation.</li> <li>Attend meetings within the local partnership focussed on problem solving and information sharing.</li> <li>Feeding back relevant information to the team related to the support of our customers</li> <li>Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.</li> <li>Undertake assertive outreach, visiting known sleep sites, searching for new rough sleepers in response to reports and carrying out regular early morning/late evening checks to maintain an overview of the current rough sleeping situation in Guildford.</li></ul>(This involves walking up hills, flights of stairs and occasionally rough terrain) <ul> <li>Take steps to form positive and supportive relationships with clients from first point of contact, adapting your approach as necessary to maintain good relations for the duration of their time with the service. </li> <li>Carry out assessments of need with sensitivity, asking questions to clarify understanding and listening carefully to find out what is important to your clients. </li> <li>Work with clients to agree next steps and develop a plan to support the client to find the accommodation and other help. The ability to have open and frank discussions with people and manage expectations is essential. </li> <li>Make referrals to a wide range of specialist services e.g. mental health, substance misuse, housing etc. to address the wider needs of the client and do what is needed to help clients maintain engagement. E.g. texting reminders, attending appointments, discussing concerns.</li> <li>Providing ongoing practical help, advice, information, support and encouragement to clients throughout their involvement with the service, keeping in daily contact (or as otherwise agreed) to update on progress.</li> <li>You'll support our customers in a variety of ways. For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.</li> <li>It'll be your job to help boost their confidence and support them on their journey as they rebuild their lives.</li> <li>Through all of this you'll need to keep records of everything, so there is some admin to do. </li></ul>As a minimum requirement you'll need: • An understanding of the challenges, traumas and barriers faced by people at risk of homelessness. • An understanding diverse customers group and vulnerable individual with complex needs. • Team player with a caring, empathetic, flexible approach and a resilient, can-do attitude. • Excellent time management with the ability to prioritise on a daily basis to do your work effectively. • Effective communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Ideally you'll also have: • An understanding of supporting vulnerable people • Knowledge of Psychological or Trauma Informed approaches to support. • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results. • Knowledge of current benefit systems particularly Universal Credit. • Knowledge of processes involve in accessing Rent deposit accommodation and Private rent. • Clean driving licence and access to their own car Does this describe you? You demonstrate an optimistic, flexible and non-judgemental approach and have excellent verbal and written communication skills with individuals from a variety of different backgrounds. You have an understanding of the barriers faced by vulnerable customer groups and experience working with individuals with complex needs as well as from different ethnic and cultural backgrounds. You are experienced in delivering structured support and risk management in a supported environment. You are not only able to work independently and use own initiative but within a multi-disciplinary team. You are proficient in the use of Microsoft Office programmes and comfortable with learning additional company specific systems where required. While by no means compulsory, it would be to your advantage if you have knowledge of the current benefit systems, housing regulations and how these impact locally as well as Trauma Informed Care with psychologically informed approaches to support our customers. Click on the job description linked below to see a full list of our essential requirements. What's in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Pension Scheme • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings • 25 days holiday per year Who are Riverside? We are one of the UK's leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you're thinking of joining us as a Support Worker, we'd love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Homeless Outreach Support Worker

Job Description About the role Following an exciting development in our team, The Guinness Partnership is recruiting a Resident Liaison Officer to join the Building Safety Team covering the northern region. This is a full-time permanent opportunity. This role is agile and requires you to spend time in the Oldham office and onsite, time spent onsite will vary depending on the stage of the projects. You will manage and develop important relationships between customers, colleagues and contractors in the delivery of work managed by the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects, and are fully consulted regarding any requirements before, during and after the work is completed. What we're looking for We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul><li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li><li>Proven experience of providing a proactive and excellent customer service.</li><li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li><li>Good attention to detail and accurate recording for audit purposes.</li><li>Ability to work under pressure and to deadlines.</li><li>Effectively managing budgets and controlling spend.</li><li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li><li>Understanding of social housing legislation and tenancy management.</li><li>Awareness of health &amp; safety legislation and policy.</li><li>Demonstrates the Guinness Behaviours</li></ul>This position will require a basic DBS check which will be paid for by The Guinness Partnership. Please note: You are required to have a full UK driving licence and access to you own vehicle for business use. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. = How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you. The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face-to-face Interviews will take place at the Oldham office from Monday 9th June 2025. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Job Description <ul> <li>Babergh and Mid Suffolk District Councils - Ipswich, Suffolk IP1 2BX</li> <li>£36,124 - £42,078 per annum (pro rata for part time)</li> <li>Full Time, 37 hours per week</li> <li>Permanent</li></ul>Full time, part time and job share opportunities will be considered. What we are looking for We are looking for two Community Housing Officers to join our team in Housing Management. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About the role Join our Housing Management Service as a Community Housing Officer and play a pivotal role in ensuring the effective management of tenancies and communal spaces. We are committed to providing safe, secure, and supportive living environments for all council tenants and leaseholders. The Housing Service has just been transformed and you will have a number of properties you will be fully responsible for, taking pride and ownership for the quality of the neighbourhoods and tenant satisfaction. Key Responsibilities: <ul> <li>manage new lets, tenancy agreements and conduct home visits</li> <li>welcome new tenants and provide necessary information and support</li> <li>ensure communal spaces are safe, clean and action hazards identified</li> <li>maintain compliance with housing regulations and standards</li> <li>support tenants with housing issues and provide advice on housing options</li> <li>investigate anti-social-behaviour and resolve disputes</li> <li>drive up tenant satisfaction by actively listening to concerns and providing timely solutions</li> <li>serve as an ambassador for the organisation, promoting our values</li> <li>collaborate with partner agencies to problem solve, sustain tenancies and create communities.</li></ul>About you We are looking for a professional person with knowledge of housing management, anti-social-behaviour, health and safety for residents and working within local communities. You will need to either hold, be working towards or commit to completing a CIH Level 3 qualification in Housing Management. We are also looking for you to: <ul> <li>demonstrate passion to deliver quality customer and housing services</li> <li>enjoy engaging with residents to receive feedback to drive improvements and enhance customer satisfaction</li> <li>be ambitious to succeed and be proud to represent the council</li> <li>thrive on performance and exceeding personal targets and objectives</li> <li>be flexible to meet service demands and competent when using ICT</li> <li>work collaboratively with colleagues to problem solve</li> <li>have a full driving licence and access to a car to conduct home visits.</li></ul>About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working for us <ul> <li>Great opportunities for learning and development.</li> <li>Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).</li> <li>Competitive Local Government Pension Scheme.</li> <li>Wellbeing Support Program</li> <li>Employee Assist Program</li> <li>Health Care Options</li></ul>For more information, please visit our Employee Benefits page (suffolkjobsdirect,org). Our ways of working: Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. For more information If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Louise Bird on 01449 724968 or Aimi Myhill on 01449 724579. Please read the Job Description and Person Specification.pdf before applying for this job opportunity. Closing date: midday, 12 June 2025. Interview dates: 19 and 24 June 2025. Promoted as FJ (Featured Job) on Suffolk Jobs Direct. When applying, please ensure: <ul> <li>that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.</li> <li>your statement indicates how you meet each of the criteria in the 'Person Profile' section of the Job Description/Person Specification (JDPS).</li></ul>This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. About the Team How to apply Step 1 - read the advert and the Job Description and Person Specification (JD and PS). Step 2 - complete the Supporting Statement template Step 3 - complete the online application and upload your statement. Your statement needs to indicate how you meet the criteria in the 'Person specification ' section of the (JD and PS) Your statement should: <ul> <li>Be no more than 2 sides of A4</li> <li>use the template provided (other formats will not be accepted)</li> <li>be uploaded on your online application, as without this, your interest will not be progressed.</li> </ul>

Community Housing Officer

Full Time and Part Time / 37 &amp; 15 Hours Per Week / Permanent Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll liaise with clients either face-to-face, over the telephone or conduct home visits. You will have to regularly navigate sensitive situations. You'll have a large and complex allocated caseload, where you'll undertake assessments on customers' support needs, especially regarding housing, employment, and financial needs. With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best housing solutions with understanding and care. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Ideally, you'll have worked with homeless people or worked in a similar field, undertaking assessments with people facing difficult and complex situations, and providing support in their time of need. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a> Assessment/interviews will take place week commencing Monday 23rd June 2024

Homelessness Prevention Officer

The Vacancy Could you bring you passion, enthusiasm and appetite to learn to our Service Charge team? If it's a yes, then we have a fantastic opportunity for you. What you'll be doing About you What you'll be doing As a Service Charge Officer, you will take a key role in setting and reconciling service charges for tenant, homeowners and leaseholders living within Hants/Wilts/Surrounding areas. This will involve you handling, analysing and interrogating large amounts of financial data ensuring customers are only charged for what we can legally recover from them. You will do this by liaising with internal colleagues, referring to terms of leases, conveyance agreements and tenancy agreements and working in accordance with current service charge legislation. You'll work with our customers responding to their enquiries on the phone, over email and face to face about their service charges. About you You will be committed to delivering excellent customer service, with the skills to establish, develop and maintain effective working relationships with customers and colleagues. You'll have excellent communication skills, both written and verbal, and have a good eye for detail and accuracy when presenting information. You'll be proficient in the use of IT including the Microsoft Office suite and CRM databases. You'll need to have a flexible approach to meet the needs of our customers, including local and regional travel. You'll need to have a UK driving licence and access to your own vehicle for work purposes. You will be required to undertake a DBS check if successful. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.</li></ul>About Aster Group Now is a really exciting time to join us. We're working towards our vision of everyone has a home. It's a bold statement but one everyone across our business is passionate about. What we do enables better lives. We provide safety and security through a range of housing and services. We will continue to grow so we can maximise our impact. Our strengths are our people and our culture. We believe that work isn't somewhere you go, it's something you do. No two days are the same here, and agile working is the norm rather than the exception. We're on an exciting transformation journey. Our business strategy is clear. Our vision is bold. And what sets us apart is The Aster Way. The Aster Way is not just a set of words. It's a shared understanding of the way we work - creating a fair and inclusive culture. It's a set of straightforward principles that underpin everything we do, every day. From how we lead and learn, to how we collaborate, communicate and innovate, this is how we'll reach our vision - that everyone has a home. Our customers are at the heart of everything we do, so we expect all our colleagues to be motivated and inspired to deliver a positive customer experience. We supply a wide range of housing options in response to the housing crisis, working towards our vision of ensuring everyone has a home. Our not-for-dividend business has roots dating as far back as the mid-1920s when Cecil Homes, (part of Central and Cecil who we merged with in 2022) was formed. We have £2 billion worth of assets and plan to invest £2.5 billion to deliver 12,000 new homes by 2030. We forecast delivering over 1,100 homes during the current financial year (2021/22) across all tenures. The Group reinvests profits from open market sale and shared ownership to support the development of affordable rented homes. We own and maintain over 34,500 homes and employ more than 1,720 people. Our corporate social responsibility commitments set out the additional work our business chooses to do. For more information, visit <a href="http://www.aster.co.uk" target="_blank">www.aster.co.uk</a>. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster Group is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Service Charge Officer

Housing Enforcement Officer <ul> <li> £38,934 - £42,324 </li> <li> Full Time </li> <li> London Borough of Croydon </li> </ul>Express an interest in this opportunity To carry out inspections of private rented sector dwellings in relation to housing conditions and public health issues and to take informal and/or statutory enforcement action as appropriate. To provide advice to property owners and occupants, builders, internal colleagues and external agencies on housing and public health issues. Closing date: 9th June at 23:59 Summary of role • To investigate service demands relating to poor housing conditions, statutory nuisance, pest control, drainage and filthy premises in the private sector and take appropriate action as necessary to resolve the complaint. • To act as case officer in applying for warrants to enter premises by force if necessary. • To act under the guidance of an environmental health officer or team manager in the preparation of prosecution cases. • To carry out site inspections relating to the identification of hazards prosecution cases. • To carry out inspections &amp; surveys of drainage systems, produce accurate drawings and specifications for remedial work to take necessary action, including service of legal • To carry out duties relating to the licensing of HMOs and single family dwellings • To deal with the demolition of buildings. Essential Knowledge Required for this post • Relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field. • A thorough understanding and application of the wide range of legislation relating to Housing, Public Health, Drainage and Pests, including codes of practice, local and national guidance. • Understanding of and ability to apply the Housing Health and Safety Rating System. • Knowledge and understanding of the departmental enforcement policy. • Understanding of Court procedures to give expert evidence for prosecutions, appeals &amp; recovery of costs. • Able to process &amp; make personal Court application for warrant to enter premises, by force as necessary. • Must be able to provide and use a car for work purposes Express an interest in this opportunity To apply for this position please enter your email address via the link below: Housing Enforcement Officer | Croydon Works PLEASE NOTE: APPLICATIONS FOR THE ROLE SHOULD BE MADE VIA THE ABOVE ONLINE LINK AND NOT VIA THE ONLINE APPLICATION PROCESS. ANY APPLICATIONS RECEIVED THIS WAY WILL NOT BE ACTIONED.

Housing Enforcement Officer

Housing Manager Harrow, North London Permanent, Full Time (37.5 hpw) Pay circa £34,000 per annum and great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in Amanda and Tim's awesome housing team in Northwest London, covering areas across Brent, Harrow, Harringay, Enfield and Tower Hamlets. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager: <ul> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul> <li> A "can do" positive attitude, you're proactive and well organised, able to work on your initiative. </li> <li> A real passion for delivering excellent customer service and a genuine desire to help your customers. </li> <li> Confidence working collaboratively with colleagues in other parts of the business and external partners </li> <li> An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers! </li> <li> The ability to use technology to navigate our systems and update customer records </li> <li> An appreciation that this is a role where you'll spend much of your time lone working in our local estates where access to a vehicle for business use is a must. </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. Our team You'll join Amanda and Tim's team, we're super passionate about what we do! We are a newly formed team and we're really proud of the work we do in our communities to help our customers sustain their tenancies. We're a supportive bunch and like to meet up regularly in our office in Harrow for team catch-ups and a regular office day. Job details <ul> <li> This is a hybrid role and in an average week, you'll be expected to split your time working from the nearest local office, as well as out in our communities in Northwest London and working remotely from home. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

Job Title: Housing Officer Salary: £27,000 - £30,000 Hours: 36 hours Location: North West London Closing date: 13th June 2025 Kisharon Langdon UK has an exciting opportunity for a Housing Officer to join the growing team in Colindale, London. Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds. The Role; The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The Head of Estates &amp; Facilities Management is based in London and will be accountable for all things related to Housing. The role will include providing a responsible front-line service to our members, tenancy and leasehold management, property inspections, tenancy verification checks and general community management. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders. The post holder will be required to take responsibility for the delivery of property management services across the London portfolio, as well as contribute to the growth opportunities; therefore, the ability to drive is an essential part of this role. Key Responsibilities; <ul><li>To work with individuals with learning disabilities, the registered manager, social work team, families, landlords and relevant stakeholders to ensure appropriate assessment and transition of people with learning disabilities moving into supported living housing.</li><li>To provide support and advice on housing options, rights and entitlements on all social welfare topics, to help secure safe and sustainable accommodation for adults with learning disabilities and autism.</li><li>To be responsible for all London housing projects, ensuring that all requirements as advised by the Operations Team are met and follow through to completion in a timely manner. </li><li>Building and maintaining a high profile for the organisation with key partners, both voluntary and statutory, through networking and regular liaison. Identifying 'best practice' and relevant legislation in the sector and promoting an environment of continuous improvement within the service.</li><li>To support the work stream outcome targets, ensuring quality assessments are consistently maintained to the highest level; for example, key performance indicators (e.g. voids, arrears and quality standards) are met.</li><li>To be responsible for London housing complaints resolution where appropriate, with the assistance of the Head of Housing &amp; Facilities Management when required. </li></ul>About You; <ul><li>Experience of working within a supported and/or social housing setting in an assets-based way </li><li>Good knowledge and understanding of housing options, welfare entitlements, and legal rights Able to demonstrate a clear understanding of safeguarding requirements and procedures</li><li>Experience of small-scale project management</li><li>Full UK Driving license and ability to travel to other sites as required </li><li>Ability to plan and prioritise a busy workload and work independently. </li><li>Ability to be able to prioritise activity to ensure effective management. </li><li>Ability to work across services and recognise conflicting priorities.</li></ul>What we offer; <ul><li>21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service),</li><li>Pension scheme - (NatWest Cushion),</li><li>Blue light card - access to more than 15,000 discounts from large national &amp; local retailers, </li><li>Eyecare benefits - via Vision Express,</li><li>Long service recognition and reward &amp; employer referral bonus, </li><li>Season ticket loan and Bike2Work scheme, </li><li>Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues,</li><li>Development and career progression opportunities. </li></ul>How to apply; Please apply with your CV and short cover letter detailing your relevant experience by Closing date; Friday 13th 2025 Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. Early applications are therefore encouraged. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Housing Officer

About the job Some key information <ul> <li>Permanent, full time role, 37 hours per week.</li> <li>You will be based in the South/East side of Somerset working out of our Yeovil or Shepton Mallet office.</li> <li>28 days annual leave.</li> <li>You will join a dynamic and compassionate team supporting people who are needing assistance with housing providing advice and assistance and making legal decisions in accordance with the Homeless Reduction Act 2017.</li> <li>Relevant training will be provided to support you in your role.</li> </ul> What will I be doing? We're working to improve the lives of people in Somerset - and you'll be a key part of that. Your day-to-day work will involve: Providing advice, information and assistance to households who are homeless or at risk of homelessness. Helping customers explore their housing options and find suitable accommodation that meets their needs. Working with a range of partners and agencies to prevent and reduce homelessness in the community. Making decisions in line with the Homeless Reduction Act 2017. What kind of experience or qualifications do I need? We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you: Have experience of working within a Housing Options team or transferable experience relevant to the role/client group. Experience of working in a housing association, local authority housing department or similar organisation. Effective written and verbal communication. Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances. We're proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there's anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:<ul> <li>We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.</li> <li>Generous annual leave allowance, with the opportunity to purchase additional leave</li> <li>Staff discounts in gyms.</li> <li>Employee Assistance for the times you may need some support and a variety of employee wellbeing services.</li> <li>Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.</li> <li>A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.</li> <li>My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...</li> </ul> Anything else I should know? When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. For an informal chat about the role, please contact: Leanne Gillam at <a href="mailto:leanne.gillam@somerset.gov.uk" target="_blank">leanne.gillam@somerset.gov.uk</a> or on 01935 462769. or Samantha Milner at <a href="mailto:Samantha.milner@somerset.gov.uk" target="_blank">Samantha.milner@somerset.gov.uk</a> or on 01935 462717. If you have all the information you need, just hit the apply button - we can't wait to hear from you. DBS information This role requires an Enhanced DBS via the online disclosures procedure. Supporting documents and information Please read any attached documents before applying for this job TR0188 Housing Options Officer.pdf pdf, 99.22 KB

Housing Options Officer

Job Description The Sheltered Housing Team are looking for a full time Community Independent Living Officer to join our team. We are looking for people who are flexible in terms of when they work as the role involves travelling from one Sheltered Housing scheme to another, enthusiastic with a positive approach, able to work on your own initiative, plan ahead, manage and organise workloads to meet strict deadlines and achieve service outcomes, demonstrate good attention to detail. Ideally with experience and understanding of working in a housing and supportive environment, managing safeguarding issues, a mixture of health and wellbeing issues, conflict resolution, risk and building management, Health and Safety and inspection management and you will have strong all-round communication (both in writing and verbally), interpersonal skills, and be highly proficient in the use of IT. Contact Details - If you would like to know more about the role, please contact Terrence Dixon on 0208 132 2793 for an informal discussion. If you have any difficulties accessing this information, please contact Elizabeth Loizou on 0208 132 1615 or <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: <ul><li>An excellent pension through the Local Government Pension Scheme (LGPS).</li><li>Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.</li><li>A blend of remote and office based working for most roles.</li><li>Interest free season ticket loan repayable over three or ten months.</li><li>Career development and learning experiences from a range of training courses and learning methods.</li><li>Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.</li><li>Health and leisure discounts and tax-free bikes for work.</li><li>1 month's paid sabbatical for registered Social Workers working in Children's Social Care.</li></ul>We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Community Independent Living Officer

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to be part of our Housing Income Team as a Financial Inclusion Officer. Your role is to assist individuals and staff on welfare rights and debt issues by way of advice, information and representation which maximise income for residents. The role is responsible for holding advice sessions at specified outreach sites in the Borough, alongside training and development for our Housing colleagues ensuring knowledge remains high within relevant departments. It is also responsible for promoting public awareness of debt and benefits issues and to monitor changes to legislation which affects claimants and people in debt. About The Team You'll Be Working In • Proactively identify, contact, visit and work with residents at risk of reduced income as a result of changes to the welfare benefit system. • You will work with Allocations to help assess new tenants' ability to afford the housing costs to ensure that all new tenancies are financially sustainable. Work with incoming tenants to ensure welfare benefit and other potential income sources are maximised. • Forge meaningful relationships with external agencies and refer residents to these agencies for additional support. • Work closely with colleagues to achieve team targets on rent arrears, sustaining tenancies and maximising the organisations income stream. About You If the points below resonate with you, we'd love you to put in an application: • Experience of advising customers about welfare rights, debt advice and financial capability and the ability to represent customers at court. • Knowledge of money advice techniques including debt prioritisation and enforcement methods including a detailed knowledge of the resolutions available to a range of debts. • Excellent understanding of the principles and current best practice in financial capability and financial inclusion. • Basic DBS check is required for the role. Read more about the work you'll be doing in the Role Profile. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact: Email:<a href="mailto:Danielle.Barber@hounslow.gov.uk" target="_blank">Danielle.Barber@hounslow.gov.uk</a> Interviews will be held during week commencing 23rd June 2025.

Financial Inclusion Officer

Job Title Neighbourhood Housing Lead - East London Contract Type Permanent Hours Full time, 35 hours per week - 09:00 - 17:00 Persona Agile 1-2 days office, additional patch attendance required Patch Location East London - various locations within the boroughs of Barking and Dagenham and Newham - specific patch locations will be confirmed on appointment Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 6th June 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - East London - 6781

Job Title Neighbourhood Housing Lead - South West London Contract Type Permanent Hours Full time, 35 hours per week Persona Agile 1-2 days office attendance. Additional patch attendance required Patch Location South West London - various locations including - Croydon, Wandsworth, Lambeth and Southwark. Specific patch locations will be confirmed on appointment Reporting Office West Ham Lane, Stratford, London, E15 4PH or Garratt Lane, SW18 4SN Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 4th July 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - South West London (Various) - 6782

Community Manager (Recruitment Resourcer) London Victoria Are you looking for a career change, a great culture and amazing benefits? We are delighted to announce that we are seeking a Community Manager (Recruitment Resourcer) to join our London team! If you already have recruitment experience, great, if you dont, we would still love to hear from you. What is important to us is that we find someone who aligns with our values, has the mentality to thrive in a performance-led environment and wants to work in a fast-paced role. Joss Search is a great place to work. We think culture and being happy at work are of utmost importance. We are team-focused, collaborative and high-performing. From flexible working to an annual trip away as a team (this year was Madrid), we believe in a rewarding culture that gives back. We also create an environment that supports you to succeed, ensuring that you have consistent training and a structure that allows you to grow without holding you back. As for the role, it's a great one to kickstart a career in recruitment. Working in our Temporary Recruitment team, you will get to source and develop relationships with top business support talent candidates across London. The position is creative too, you will get to lead on events that give back to our candidates and also have the chance to work closely with our fantastic marketing team to drive candidate engagement. Why join Joss Search? <ul> <li>Joining us means you will be part of an Employee-Owned business, and you will be a trustee. </li> <li>Joss Search is a great place to work. Check us out on Glassdoor. </li> </ul><ul> <li>Access to the best tools, systems and training from day one - we want to help you succeed!</li> <li>Structured career progression and a rewarding bonus/commission structure.</li> </ul>Requirements: <ul> <li>Be organised with the ability to multitask.</li> <li>Have high levels of resilience.</li> <li>Understand the value of feedback and continuous learning.</li> <li>Deliver an exceptionally high quality of service with personal importance.</li> <li>Be inquisitive.</li> <li>Adopt a positive solutions-led mindset.</li> </ul>What you will develop: <ul> <li>With high levels of emotional intelligence, you'll have the ability to build meaningful relationships with customers and understand the significance of this in changing lives through recruitment.</li> <li>Accountability that will help you grow in your career and make a real impact in your work.</li> </ul>We're a values-led and mission-driven business. Our mission is to champion hidden heroes and our values (passionate, authentic, team-focused, challenging and humble) help us to deliver a high-quality service. Above all, we build honest, non-transactional and real relationships with our candidates to deliver on our high standards. This year we have partnered with a truly amazing charity. Check out our partnership with Smart Works, a wonderful cause. At the heart of Smart Works is a dressing and coaching service designed to help women be the best version of themselves at a crucial moment in their lives.

Community Manager

Social Worker - Multi-Disciplinary Homeless Support Team (NI236/05/25/1v-1) Salary: Grade 5 salary scale (5.11 starting point) : £27,786 - £31,325 per annum, plus annual £3,000 social worker allowance (pro rata) Location: Belfast Hours: 40 standard hours (including breaks) Contract Status: Permanent About the service: We support individuals/ families who have experience of multi-complex needs by completing person-centred assessments, before identifying a realistic and achievable support plan. Therapeutic interventions including recovery support, harm reduction and resilience building are implemented to promote positive change for each service user, alongside orientation with the local community. Full details of the role and the essential criteria are detailed in the Job Description and Person Specification available at the following link; NI23605251v-1_SocialWorker_MDHST_May25.pdf The closing date for all completed applications is: 12:00pm on 12th June 2025 For informal enquiries please contact 028 90840 555 EXTERN offer a competitive benefits package including; <ul><li>26 days annual leave, increasing to 28 days after 3 years' service and 32 days after 5 years' service</li><li>11 statutory holidays </li><li>Generous pension, employer contribution of 6.5%</li><li>Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay</li><li>Income Protection, Life Assurance and Wellbeing Programmes</li><li>Comprehensive induction and training</li><li>Regular Supervision</li><li>Employee Assistance Programme</li><li>Bike To Work Scheme</li></ul>Extern is an Equal Opportunities employer Extern Privacy Notice -Applicants-PeopleHR.pdf

Social Worker - Multi-Disciplinary Homeless Support Team

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Canning Place development based in Marlborough, Wiltshire. Built in 2017, Canning Place is a Retirement Living development that consists of 34 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The vacancy 35 hours per week Monday - Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application) Enhanced DBS check working with Adults Closing date: Monday 9th June 5.00pm Interview date: Wednesday 18th June Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management. You will also ensure that the building is compliant with health &amp; safety and that all repairs and planned works are carried out to a high standard. In this role, you will be responsible for <ul> <li>Delivering a brilliant service to customers living in our older people's independent living schemes</li></ul><ul> <li>Provide intensive 'on scheme' housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management.</li></ul><ul> <li>Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to a high standard.</li></ul>We need people who have: <ul> <li>Exceptionally high standard of customer care and service</li></ul><ul> <li>Strong problem solving and decision making skills</li></ul><ul> <li>Excellent Communication and organising skills</li></ul><ul> <li>Apply Housing Management skills effectively in all areas of work</li></ul><ul> <li>Methodical, well organised and positive approach to workload and ability to work to strict deadlines, in multiple locations, with minimal supervision and to take initiative;</li></ul><ul> <li>To promote and maintain a positive "can do" attitude in all aspects of the post</li></ul>An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car; Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we'd love you to join our team! #ServicesandSupportCoordinator #IndependentLiving #ManchesterJobs #housingjobs #Recruiting About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The ICL team Our Independent &amp; Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people's lives! Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community &amp; Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence. As well as working to support our customers, our team also makes sure the services we run are great places to live and really call 'home'. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It's a great feeling for the team knowing they can help to make services better for our customers! Stats: <ul> <li>We provide over 300 places for people with additional support needs to live well</li> <li>We have homes and services in eight local authorities across Greater Manchester</li> <li>We provide nearly 500 homes across 12 schemes for older people in our Independent Living service</li> <li>We work with over 20 different partners to provide specialist support services in our communities</li></ul>"Thank you for your interest in joining our Independent &amp; Community Living team. For us, the Independent &amp; Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer's and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I'd love to welcome you into the team!" Andrew White, Head of Independent &amp; Community Living Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Training and coaching Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Occupational Health Employee Assistant Program Financial education Loans scheme for travel season tickets Cycle to work scheme Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Scheme Coordinators (Independent Living / Older People) x3

Key Worker - Alcohol Housing Support Team - Belfast (NI23305252v-5) alary: Grade 5 salary scale: £25,614 - £31,325 per annum (currently under review) Hours: 40 standard hours (including breaks) (flexibility required) Contract Status: Fixed Term until March 2026 (with possibility of extension) Location: Belfast About the service: Based in Belfast, Extern's Alcohol Housing Support Team works with adults who are homeless or at risk of homelessness as a result of their chronic/severe alcohol addiction. Funding for this project is currently secured until March 2026. Full details of the role and the essential criteria are detailed in the Job Description and Person Specification available at the following link; NI23305252v-5_Keyworker_AHST_JDPS_May25.pdf The closing date for all completed applications is: 12:00pm on 12th June 2025 For informal enquiries please contact 028 90840 555 EXTERN offer a competitive benefits package including; 26 days annual leave, increasing to 28 days after 3 years' service and 32 days after 5 years' service 11 statutory holidays Generous pension, employer contribution of 6.5% Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay Income Protection, Life Assurance and Wellbeing Programmes Comprehensive induction and training Regular Supervision Employee Assistance Programme Bike To Work Scheme Extern Privacy Notice -Applicants-PeopleHR.pdf Extern is an Equal Opportunities Employer

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