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Job Description About the role We have an exciting opportunity for a Resident Liaison Officer focused on project delivery to join our Building Safety Team in London on a full-time permanent basis. This role will be agile and require you to spend time in our London office and onsite, time spent onsite will vary depending on the stage of projects. You will manage and develop key relationships between customers, colleagues and contractors in the delivery of key works within the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects such as investigations, remediation and installations are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects and are fully consulted regarding any requirements before, during or after works. What we're looking for We are a customer-focssed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul> <li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li> <li>Proven experience of providing a proactive and excellent customer service.</li> <li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li> <li>Good attention to detail and accurate recording for audit purposes.</li> <li>Ability to work under pressure and to deadlines.</li> <li>Effectively managing budgets and controlling spend.</li> <li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li> <li>Understanding of social housing legislation and tenancy management.</li> <li>Awareness of health &amp; safety legislation and policy.</li> <li>Demonstrates the Guinness Behaviours</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face to Face Interviews will take place at our London Euston Road Office from Monday 14th April 2025. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Job Title: Community Manager Reports To: Head of Community Accountable For: Managing the brand's strategic organic social vision to grow our community. You will be responsible for building our community by leading, informing and executing the organic social strategy. You will create engaging content for our organic social platforms, nurture relationships with our followers and identify opportunities to enhance brand loyalty and advocacy. MAIN DUTIES &amp; RESPONSIBILITIES <ul><li>Work with the Head of Community to define and implement the organic social strategy across multiple platforms.</li><li>Oversee and manage the creation of organic social content, ensuring it is consistent with brand tone and style. </li><li>Create culturally relevant, engaging, editorial and written social content that aligns with marketing campaigns, and the community's interests and needs.</li><li>Interact with followers across our platforms, respond to comments and engage in conversations to build a strong, active community. </li><li>Develop and execute strategies to grow the brands community through engagement, partnerships and collaborations. </li><li>Stay up-to-date on industry trends and community conversations. Identify opportunities for the brand to join trending conversations and grow its presence. </li><li>Identify social talent and work closely with the PR &amp; Talent team to ensure the right brand ambassadors, influencers and key community members are selected for social content. </li><li>Coordinate and create social-first community content and activities related to product launches, marketing campaigns and brand events, ensuring alignment with the commercial calendar. </li><li>Track, analyse and report on community growth, engagement metrics and the effectiveness of community-focused initiatives. </li><li>Act as the first defence line in potential social media crises or negative feedback.</li><li>Work closely with the digital, content, design and wider marketing team to ensure community feedback and insights inform the overall marketing strategy. </li><li>Collaborate with the digital performance team on boosted media opportunities. </li></ul>The Candidate <ul><li>Minimum of 6 years experience working in a fashion or youth culture social media role. </li><li>Experience as a line manager and managing cross-functional stakeholder relationships.</li><li>Excellent knowledge of the social media landscape with proven experience managing content for Instagram, TikTok, YouTube and LinkedIn. </li><li>Highly skilled in social media management and social listening tools. </li><li>Thrives in a fast-paced, busy business with the ability to manage multiple projects and deadlines.</li><li>Excellent written English. </li></ul>About the perks/benefits <ul><li>Up to 40% product discount for you and your loved ones </li><li>Up to 29 days holiday (including bank holidays) increasing to 34 after three years' service</li><li>Your birthday off to celebrate you</li><li>Flexible working hours / contracts to work when suits you</li><li>Perk platform for hundreds of discounts</li><li>Manage, save and access your wages as you earn them to get paid your way</li><li>Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.</li><li>A pension scheme to help you save for the future</li><li>Development and progression opportunities across store and Head Office</li><li>Opportunity to be a part of our company Purpose Groups</li></ul>About schuh At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Other details <ul> <li> Pay Type Salary</li> <li> Employment Indicator Full Time</li> </ul>Apply Now

Community Manager

Position: Housing Manager Pay: £18.65 per hour (£36,367.00 per annum) Location: Norwich Housing Contract Type: Permanent Hours per week: 37.5 hours At YMCA Norfolk, we're on a mission to transform young lives! We provide a safe and welcoming environment where young people can thrive, belong, and contribute to their community. If you're passionate about making a real difference, we want you on our team! We're looking for 2 Housing Managers to join our Housing team and oversee the My Place Hostel and Community Housing Norwich teams. Why Join Us? Make a Real Impact: Your work will directly contribute to transforming the lives of young people, helping them to thrive and achieve their potential. Innovative Environment: Be part of a forward-thinking organisation that values creativity and new ideas in delivering housing services. Supportive Community: Join a team that fosters collaboration, respect, and empowerment, creating a positive and inclusive workplace. Professional Growth: Benefit from ongoing training and development opportunities to enhance your skills and advance your career. Meaningful Work: Engage in work that aligns with your values and makes a difference in the community, supported by YMCA Norfolk's mission and ethos. As a Housing Manager, you'll be at the heart of our mission, ensuring the efficient and effective delivery of housing services. You'll lead a dedicated team, create a safe environment, and make a lasting impact on the lives of young people. Key Responsibilities Service Delivery: Lead and inspire your team to provide excellent housing services. Safeguarding: Champion the welfare of children, young people, and vulnerable adults. Housing Performance: Drive excellence in occupancy, budget management, and service quality. Co-Production: Foster a culture of involvement and inclusion, engaging young people and volunteers. Line Management: Recruit, develop, and motivate your team to achieve their best. Communication: Collaborate with other departments and represent YMCA at external meetings. Values: Embrace and promote the Christian values of YMCA Norfolk. Further information can be found at - Housing Manager Job Description The Organisation YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. What you'll need to succeed Experience: Proven track record in managing housing and tenancy matters. Skills: Strong interpersonal, communication, and project management skills. Knowledge: Expertise in safeguarding practices and housing regulations. Management: Able to manage and motivate a team of staff and volunteers, fostering a collaborative and productive work environment For more information on this role, please contact [email protected]. Benefits • Health Care Plan • 34 days (pro rata) per annum inclusive of Bank and Public Holidays • An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service • Access to contributory stakeholder pension scheme after 3 months • Health and wellbeing events and activities • Family friendly policies • In service training opportunities and bursaries investing in your development • Annual staff day and staff awards to celebrate our successes • Death in service benefit of 2 x annual salary • Regular line management and support • Staff discount at Williams Kitchen Café, Explorers Soft Play &amp; Muddy Puddles Nursery Closing date for applications: 9am on Friday 25th April 2025 We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible. YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment. Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references. If you require an alternative method of applying, or documents in a different format, please email our HR Team via [email protected]

Housing Manager

Company Description Culina Group Limited, through its subsidiaries, provides logistics, warehousing, distribution, and other services for the food and drink industry in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Culina has strategic plans for further expansion and we are committed to developing and nurturing talent and the future workforce. This is a key role with prime responsibility to facilitate, deliver and adapt training initiatives that support business objectives whilst supporting and encouraging all employees in becoming the best that they can be. Specifically, this role will be asked to support the redesign of bespoke and broad management development pathways and career pathways, supporting our talent management strategy. Working as part of a close team, you will share responsibility across our entire business, supporting sites to determine training needs within a region or division, therefore ability to travel is essential. We are flexible for this role to be based at any of our sites within the midlands and north region. Working hours: Monday to Friday, 40 hour week. Key Duties of a Learning and Development Advisor: <ul><li>Identify any skills gaps within both the organisation and individuals, offering guidance and support to develop capabilities</li><li>Design, deliver &amp; maintain training course content, materials and lesson plans in core, personal &amp; management skills training courses, providing support for other Culina colleagues in the business</li><li>Support employees and managers with Career Development Plans and Personal Development Plans</li><li>Assist in the review and development of training policies and initiatives to ensure all learning is aligned to company objectives</li><li>Maintain Continuous Professional Development and actively seek improvement opportunities for L&amp;D, utilising E-Learning, Virtual Learning and blended learning</li><li>Offer short term coaching contracts and establish mentoring relationships</li><li>Maintain efficient L&amp;D Administration and Planning practices</li><li>Liaise with key stakeholders to ascertain and deliver L&amp;D initiatives across various business units</li><li>Work collaboratively with wider HR community to help people plans</li><li>Develop identified talent to enable succession planning</li></ul>Qualifications <ul><li>Preferably holds Level 5 CIPD L&amp;D qualification or has significant experience within a similar L&amp;D position.</li><li>Has experience of the creation and execution of management development programme, (both bespoke and bought) for both operational and professional colleagues.</li><li>Confident presenting to individuals and groups.</li><li>Experience with the use of MS 365 suite</li><li>Has experience of KPI data analysis and reporting and data interrogation.</li><li>Exceptional training and coaching skills.</li><li>Ability to motivate people to higher levels of performance.</li><li>Establishes good relationships across all seniority levels in the company and understands effective stakeholder management.</li><li>Recognises and rewards the contribution of others.</li><li>Listens, consults others and communicates proactively and is collaborative in nature.</li><li>Excellent organisation and prioritisation skills and the ability to manage own workload.</li><li>Upholds ethics and values.</li><li>Attention to detail and ability to work on own initiative.</li></ul>Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: <ul><li>Annual Leave - Competitive holiday entitlement of 25 days plus the bank holidays.</li><li>Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme.</li><li>Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.</li><li>Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 8% employer.</li><li>Car allowance or Company car - Business need </li><li>Life Assurance - 4 x your annual salary.</li><li>Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.</li><li>Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.</li><li>Reward &amp; Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.</li><li>Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!</li></ul>If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Learning and Development Advisor

Mythical Games is a Venture-backed game technology company powering the next generation of players, games, and studios. Our goal is to launch exceptional video games that leverage distributed ledger tech while providing a platform that will allow other game developers to do the same. At Mythical Games, we are proud of our 'People First' culture. We believe that it takes great people and culture to make great products. By treating each other with empathy and respect, we can live fulfilling lives outside our jobs while also creating exceptional work. FIFA Rivals is looking for an experienced Community &amp; Social Media Manager to lead our global fan engagement across Discord, X, TikTok, Instagram, and Telegram. This role is perfect for a football (soccer) enthusiast with deep knowledge of gaming and social media trends. You'll be responsible for growing and activating the FIFA Rivals community, creating engaging content, and fostering an inclusive and passionate fanbase. Key Responsibilities Community Engagement &amp; Growth • Own and manage FIFA Rivals Discord, Telegram, and other key social channels, fostering a strong community. • Plan and execute interactive engagement campaigns, including Q&amp;As, challenges, and live events. • Act as the voice of FIFA Rivals, responding to community concerns, feedback, and trends in real time. Social Media Content &amp; Strategy: • Develop and implement social media strategies across X, TikTok, Instagram, and other platforms to drive engagement. • Create and manage high-impact content, including memes, videos, and viral football-related moments. • Collaborate with influencers, esports players, and content creators to enhance visibility. Trendspotting &amp; Real-Time Engagement: • Stay on top of football news, transfer rumors, and major tournaments to create timely and relevant content. • Tap into trending football culture, esports, and gaming memes to keep FIFA Rivals at the center of the conversation. Performance Tracking &amp; Optimization: • Track and analyze engagement metrics across platforms, reporting insights and optimizations. • Utilize data-driven decision-making to refine community and content strategies. Qualifications • 2-5 years of experience in community and social media management, preferably in gaming, sports, or Web3. • Deep passion for football (soccer), FIFA, and gaming culture. • Experience managing and growing Discord, X, TikTok, Instagram, and Telegram communities. • Strong knowledge of football trends, player personalities, and fan culture. • Creative mindset with a knack for meme marketing, social engagement, and viral content. • Excellent communication skills with a natural ability to connect with gaming and football audiences. • Familiarity with Web3, NFTs, and blockchain gaming is a plus. This role requires someone who thrives in a fast-paced, sports-driven environment and has the ability to engage, entertain, and grow a passionate gaming community! The expected base salary range for this role is based on the location where the employee's work will be performed and is aligned to one of our three compensation pay range tiers. Base pay is just one part of Mythical's total compensation package, which is provided to compensate and recognize employees for their efforts and contributions. This role is also eligible to participate in Mythical's Corporate Bonus and Equity Plan. UK Pay Range £52,000 - £70,000 US Pay Ranges by Tier: Tier 1: $96,000 - $132,000 Tier 2: $86,000 - $119,000 Tier 3: $77,000 - $106,000 Locations by Tier: Tier 1 Locations: San Francisco Bay Area - California Tier 2 Locations: Remainder of California (outside of the SF Bay Area), Washington state, Massachusetts state, New York state Tier 3 Locations: All other states outside of California, Washington, Massachusetts, and New York *The role is open to candidates in the following states on a remote basis: California, Colorado, Florida, Illinois, Kansas, Maryland, Massachusetts, Missouri, New Jersey, New York, Texas &amp; Washington The base salary for each successful applicant will be dependent on a variety of factors, including work location, education, qualifications, competencies, relevant work experience, business needs, and market demands. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. Our team values diversity and believes that it strengthens our games, products, and communities. We strongly encourage POC, folks with disabilities, those belonging to the LGBTQIA+ communities, and people across all gender to apply. If you need assistance with accommodations due to a disability, please reach out to <a href="mailto:accessibility@mythical.games" target="_blank">accessibility@mythical.games</a>. We'll be with you as soon as possible; our goal is to ensure an accessible and equitable interview process.

The vacancy Permanent Full time (30 hours) Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you! We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 30 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position. What You Will Be Doing: <ul> <li>Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.</li></ul><ul> <li>Provide floating support to the Independent Living Service as and when required</li></ul><ul> <li>Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.</li></ul><ul> <li>Manage scheme budgets and develop actionable plans to meet service objectives.</li></ul><ul> <li>Collaborate with external agencies to enhance the support provided to our customers.</li></ul><ul> <li>Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.</li></ul><ul> <li>Ensure compliance with health and safety regulations and oversee facility maintenance.</li></ul>We'd Love to Meet Someone With: <ul> <li>A genuine passion for supporting others, demonstrating empathy and compassion.</li></ul><ul> <li>Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).</li></ul><ul> <li>Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.</li></ul><ul> <li>Strong experience in providing person-centred support, particularly for individuals with complex needs.</li></ul><ul> <li>Excellent communication skills, both verbal and written, along with strong IT literacy.</li></ul><ul> <li>Confidence to work independently, with effective risk assessment and support planning capabilities.</li></ul><ul> <li>Exceptional organisational skills, with the ability to manage a busy and diverse workload.</li></ul>What We Offer You: <ul> <li>A competitive salary of £30,500 per annum (pro rata)</li></ul><ul> <li>28 days of holiday PLUS Bank Holidays.</li></ul><ul> <li>A generous contributory pension scheme.</li></ul><ul> <li>Private health care and free life assurance.</li></ul><ul> <li>Access to a comprehensive suite of wellbeing services and tools, including a digital gym.</li></ul><ul> <li>Opportunities for professional development and learning.</li></ul><ul> <li>Discounted gym membership and retail discount scheme.</li></ul>Please note, the successful candidate will be required to complete an enhanced DBS application. Closing date: 16th April 2025 Interview date: To be confirmed We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Scheme Manager

OBJECTIVE To build strong community awareness, active participation and ownership around solid waste management and recycling activities and reduce public health risks and environmental impact, contributing to a life with dignity for vulnerable people in the community. Support the community in designated area to manage SWM provision and access to SWM services. Build capacity of adults and children to mitigate environmental related diseases and provide a link between the community and Oxfam's SWM/Climate Justice program, ensuring community have opportunity to input, participate and provide feedback on implemented activities. Build the capacity of Community Engagement Assistants and Incentive based volunteers to deliver a high-quality program that is responsive to the needs of the community at Area level. ROLES &amp; RESPONSIBILITIES OF THE WORKING GROUP The community engagement Officer will be overseeing the CE Field Activities including management of CE Assistant &amp; paid volunteers to support SWM provision and activities in the designated areas. The CE Officer will be responsible for ensuring that community engagement activities are delivered as planned in close coordination with other project teams and ensure all targets are met as agreed in project framework. The Community Engagement Officer will support the Community Engagement Manager to lead the implementation of the Community Engagement component in implementation area as part of a large-scale project. Responsibilities include, but are not limited to, awareness raising, behavioral change activities, capacity building, clean-up campaigns, stakeholder engagement, community meetings and dialogue sessions, development of awareness materials, and the formation of environmental committees. <ul> <li>Manage community Engagement Assistant and more than 24 paid volunteers and their activities in the designated areas.</li> <li>Make local/district level stakeholders' analysis: community leaders, religious leaders, teachers, women group leaders, youth leaders, health workers, community volunteers and other NGO workers.</li> <li>Develop map and profile of the community and their areas.</li> <li>Establish trusting relationship with local community members and Area level stakeholders.</li> <li>Assess Community members' SWM and Recycling practices and support the CE Manager to develop and adjust the activities based on the identified Community knowledge, attitude and practices.</li> <li>Assess the capacity gaps of community volunteers IBVs and local stakeholders and develop capacity building materials and plans and ensure capacity building successful execution.</li> <li>Identify key behaviours for promotion and intervention along with designing community engagement methods and communication materials targeting different audiences.</li> <li>Lead/support pretesting and piloting of communication materials.</li> <li>lead and support the implementation of the Community Engagement component in Oxfam implementation area part of a large-scale project. Responsibilities include, but are not limited to, awareness raising, behavioral change activities, capacity building, clean-up campaigns, stakeholder engagement, community meetings and dialogue sessions, development of awareness materials, and the formation of environmental committees.</li> <li>Identify and enhance local communication channels with community members to improve the reach and effectiveness of awareness efforts.</li> <li>Develop monthly community engagement plans.</li> <li>Integrate community engagement plans with other Solid waste management activities and plans.</li> <li>Supervise and conduct community consultation and gathering meetings with community and gather their feedback and ensure their feedback referred to technical teams for consideration.</li> <li>Participate in the recruitment and induction of new volunteers and take responsibility for tracking leave, sick days and TOIL (Time off in Lieu) according to Oxfam staff handbook for team members, ensuring all paperwork is completed.</li> <li>Ensure all paperwork related to payment of IBVs is completed in a timely manner with support whether CE Assistants or IBVs Team leader.</li> <li>Where required, attend Area level coordination meetings on behalf of the Community Engagement Manager.</li> <li>Manage the workload of other Officers during periods of absence.</li> <li>Liaise with procurement to ensure activities have the required resources in good time.</li> <li>Facilitate trainings for community engagement assistants and community volunteers</li> <li>Prepare weekly and month reports for area of responsibility.</li> <li>Identify and Prepare success stories</li> <li>Work closely with MEAL team to create tracking tools to ensure activities are tracked and documented properly.</li> <li>Review data received for their team and Area to identify trends or opportunities for SWM or community Engagement.</li> <li>Monitor and solve complaints received from the MEAL team and ensure these are managed within timely manner.</li> <li>Take forward any escalated or outstanding complaints from Community Engagement team in OXFAM implementation area, including following up on any Community Engagement aspects of Oxfam's feedback tracking system.</li> <li>Support the Village team in conducting periodic in-depth surveys and focus group discussions.</li> <li>Complete and keep records of the necessary paperwork or electronic work.</li> </ul>STAKEHOLDERS The Community Engagement (CE) Officer will report directly to the Community Engagement Manager and work closely with other program team members, including SWM Officers, SWM Assistants, Recycling Officers, Recycling Assistants, and the Cash-for-Work (CFW) team. Additionally, the CE Officer will coordinate with key support functions, including Procurement, HR, Communications, Finance, and MEAL teams, to ensure effective project implementation and alignment with organizational processes. Qualifications Essentials <ul> <li>Minimum 2 years of experience working in refugee camps in Jordan, preferably in Azraq Camp.</li> <li>At least 1 year of staff management experience.</li> <li>Experience in staff management.</li> <li>Proven expertise in community engagement, mobilization, outreach, and social behavior change.</li> </ul>Nonessentials <ul> <li>Direct experience in Azraq Refugee Camp</li> <li>Experience in managing paid or unpaid volunteers (Incentive based Volunteers or Cash for Work).</li> <li>Experience in Solid Waste Management projects and/or WASH projects.</li> <li>Experience in Community Engagement, Mobilisation, outreach, and social behaviour change.</li> <li>Experience of working in Refugee camp desirable.</li> <li>Experience of work in emergency or development context projects preferably in the field of WASH and or SWM.</li> <li>Able to collect, enter and analyses data against project indicators.</li> <li>Ability to engage diverse stakeholders, including humanitarian actors, camp authorities, and community leaders.</li> <li>Ability to develop IEC (Information, Education, and Communication) materials tailored to refugee communities.</li> <li>Experience in conducting qualitative and quantitative assessments;</li> <li>Experience of working in a multicultural team.</li> <li>Good coordination skills; and strong commitment to gender equality and social justice.</li> <li>Excellent communication and interpersonal skills;</li> <li>Proven knowledge of computerized systems; high degree of computer literacy and word processing</li> <li>Ability to design, facilitate and monitor trainings</li> <li>Potential and flexibility of attitude to learn.</li> <li>The ability to present concise reports, sometimes at short notice, reflecting the problems and possible solutions for particular situations.</li> <li>Diplomacy, tact and administrative skills to work with people at managerial and, on occasions possibly senior government levels.</li> <li>The post holder should be at ease in working with local communities and Syrian refugees.</li> <li>Good written and spoken Arabic is essential, workable knowledge of English is desirable</li> <li>Sympathy with the aims and objectives of Oxfam.</li> <li>Commitment to humanitarian principles and action and to Oxfam's equal opportunity and gender policies.</li> </ul>The Written test and Interview will be conducted in English. At interview, shortlisted candidates will also be assessed on our values and organisational attributes, as outlined above. HOW WE INCORPORATE OUR VALUES, FEMINIST PRINCIPLES AND DECOLONIZATION For all our Transforming Business Support Human Resources Working Groups and Core Group. While this is our current stance, we are committed to continuous learning and improvement. We are dedicated to enhancing our understanding of integrating feminist principles and decolonization into our daily work. As we actively learn, we will update sections in this document to reflect our progress. All Oxfam Values, Equality, Solidarity, Courage, Inclusiveness, Empowerment, and Accountability are not just words but the very fabric of how we work. People &amp; HR TBS are key in reflecting changes required in the harmonized procedures. All TBS HR WGs will verify that any update is consistent with our values, feminist principles, and the Oxfam Code of Conduct. When considering decolonial feminist principles in practice, Gender Justice Feminist Futures Strategy might also inspire us in this exercise. Equality: "We believe everyone has the right to be treated fairly and to have the same rights and We believe in treating everyone fairly with equal rights and opportunities. Equity goes further by recognizing diverse circumstances and providing tailored resources to achieve equal outcomes. The principle of equity helps us achieve equality. Decolonial Feminist Leadership: We aim to practice leadership that is aware of power dynamics and strives for collective decision-making. This approach empowers others by sharing power and enabling individuals to make decisions. Accountability: The working groups will enable transparency by clearly documenting all processes, including Terms of Reference (ToRs), work plans, stakeholder feedback, approval processes, and final implementation plans. This ensures that all documentation is accessible to all involved. Inclusivity: We commit to the principle of "Nothing about Us without Us," ensuring active participation from CCRs and historically marginalized groups. While improving policies, we will balance inclusivity with efficiency to avoid overburdening CCRs. This includes ensuring diverse representation within working groups (e.g., gender, geography, ethnicity) and allowing time for translation and asynchronous participation when needed. All final outputs (e.g., policies, guides) will be made available in the four official languages, with relevant webinars conducted in those languages. We offer: We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning &amp; Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. You can read more about all Oxfam has to offer here. Flexfam: We believe flexible working is key to building the Oxfam of the future, so we're open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a partially home-based role or job share. How to apply: As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.

Community Engagement Officer

Job Details Housing Support Officer Full Time 37hrs per week Grade 7 £30,559 - £33,366 Our aim is . . . 'To help and support vulnerable people to achieve a stable home environment, to inspire confidence, promote independence and to encourage them to improve their quality of life' The Housing Support Team are recruiting a Housing Support Officer to join our Substance Misuse Team providing housing related support to people within the borough of Dudley that have housing needs and substance misuse issues. The successful candidate will provide a comprehensive housing support service to an allocated caseload to enable them to manage their home, to encourage and facilitate their independence, quality of life, health and well-being. The successful applicant will :• Have proven experience of providing housing related support. • Experience of working to achieve specific goals and performance measures and to review performance and identify improvements. • A sound working knowledge of welfare benefits. • Ability to work as a self-starter, managing time and targets without close supervision .• Have achieved A level qualifications or equivalent, including GCSE English Language and Mathematics (A to C Grade). If you are interested in joining our team and would like to know more please call Hannah Mason (Assistant Team Manager) on 01384 814106 for an informal discussion. So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="http://www.dudley.gov.uk/" target="_blank">http://www.dudley.gov.uk/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents HSO PS.docx HSO JD.docx Benefits List

Housing Support Officer

About the job Salary: £41,511 - £44,711 a year plus £963 Essential Car User allowance (subject to criteria) a year Hours per week: 37 Contract type: Permanent We are looking for someone with extensive experience in building maintenance, particularly focused on fire safety. You will be responsible for managing contracts and projects, overseeing budgets, and ensuring that all technical specifications and reports are accurate and compliant. Your work will involve surveying and inspecting properties, while maintaining strict adherence to fire safety and building regulations. You will also manage and monitor work programmes, produce detailed technical documentation, and provide expert advice on fire safety matters. Strong communication skills are essential, as you'll be consulting, advising, and negotiating with various stakeholders. You'll be expected to work independently, while ensuring all tasks are completed on time and to the highest standards. Please note this role does not attract sponsorship. About you You bring a wealth of knowledge in fire safety and building regulations, including expertise in the Regulatory Fire Reform (Fire Safety) Order 2005 and Building Safety Regulations. With a strong background in project and contract management, you are comfortable working with budgets, financial analysis, and producing complex project briefs. You also have a sound understanding of health and safety legislation, including CDM, Asbestos Regulations, and COSHH. Your qualifications include an HNC in Surveying or a related field, along with a NEBOSH Fire Safety certification. You're capable of managing conflicting deadlines and workloads while attending sites across the UK as needed. If you're ready to contribute your expertise to a dynamic and supportive team, we'd love to hear from you. Apply today and help us ensure the safety and quality of our buildings! This is a public facing role so you'll need to show off your fluency in speaking and writing English About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

Housing Asset Fire Safety Surveyor

We are Places Management; we help to maintain over 80,000 properties across the UK, so our customers are proud to call them home. We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with get things done people, can do people and inspiring people. Our people live and breathe our SPIRIT values; we are the place for spirited people. More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. Travel to schemes in the surrounding area's will be required. This is a part time role - 16 hours per week. For more information please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a enhanced DBS check is mandatory for this position. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Housing and Wellbeing Coordinator

Key Worker - Alcohol Housing Support Team - Belfast (NI216/03/25/2v-4) alary: Grade 5 salary scale: £23,630 - £30,109 per annum (currently under review) Hours: 40 standard hours (including breaks) (flexibility required) Contract Status: Permanent Location: Belfast About the service: Based in Belfast, Extern's Alcohol Housing Support Team works with adults who are homeless or at risk of homelessness as a result of their chronic/severe alcohol addiction. Funding for this project is currently secured until March 2026. Full details of the role and the essential criteria are detailed in the Job Description and Person Specification available at the following link; NI21603252v-4_Keyworker_AHST_JDPS_March25.pdf The closing date for all completed applications is: 12:00pm on 10th April 2025 For informal enquiries please contact 028 90840 555 EXTERN offer a competitive benefits package including; 26 days annual leave, increasing to 28 days after 3 years' service and 32 days after 5 years' service 11 statutory holidays Generous pension, employer contribution of 6.5% Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay Income Protection, Life Assurance and Wellbeing Programmes Comprehensive induction and training Regular Supervision Employee Assistance Programme Bike To Work Scheme Extern Privacy Notice -Applicants-PeopleHR.pdf Extern is an Equal Opportunities Employer

Key Worker- Alcohol Housing Support Team

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join us at our Crewe service. The successful candidate will be responsible for managing a mixed caseload of our Service Users, to include prescribed, alcohol and criminal justice. You will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Crewe Hours: Full time, 37.5 per week Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Responsibilities About the Role: <ul><li>You will be part of our treatment team holding a mixed caseload of service users.</li><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: michelle topping | <a href="mailto:michelle.topping2@cgl.org.uk" target="_blank">michelle.topping2@cgl.org.uk</a> | 07884 927485 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

COMMUNITY MANAGER - 12 MONTH FTC We Realise Potential in Your Story Based in the heart of Shoreditch, we are an award winning digital content studio and media network who are currently on a quest to find aCommunity Managerto join our Entertainment team. Is this your next opportunity? The responsibilities of a Community Manager involve supporting the publication of content across various social media platforms, contributing to content creation, and managing the community to enhance our non-video presence. Due to the continuous nature of the work, this role will necessitate community management coverage during UK bank holidays, which includes responding to posts and reposts across all social platforms. Additionally, this position entails regular posting and basic monitoring, without on-call obligations, during weekends and addressing any urgent issues as they arise. This is a full-time position requiring a commitment of 37.5 hours per week on a 12 month fixed term contract. PERKS OF THE JOB We are proud to be an award winning workspace with employee wellbeing at the heart of everything we do. We offer hybrid and flexi-time working, mental health and wellbeing programmes, enhanced gender neutral parental leave, interest free financial support and a digital nomad policy that allows you to work from abroad in two one week blocks a year. Plus all the usuals such as pension contributions, annual leave and office perks like free lunches, socials, and health treatments! HOW YOU'LL SPEND YOUR TIME <ul> <li>Help to plan, develop and execute communications across all social channels (YouTube, Instagram, TikTok, and WhatsApp) for a large, cross platform project with one of the biggest global TV &amp; Film brands.</li> </ul><ul> <li>Work alongside Social Media Managers to devise strategy across channels and its execution to drive KPIs including brand awareness, engagement and follower growth.</li> </ul><ul> <li>Manage community engagement and monitor trends across YouTube, Instagram, TikTok, and WhatsApp.</li> </ul><ul> <li>Develop and maintain brand tone of voice, maintaining any documentation related to tone of voice.</li> </ul><ul> <li>Produce copy for posts that is engaging, optimised for each platform and aligned to the brand's tone of voice.</li> </ul><ul> <li>Ideate and manage the publishing of content on the brand's WhatsApp channel, Stories across Instagram/TikTok &amp; any broadcast channels.</li> </ul><ul> <li>Daily monitoring of newsroom developments to gain a comprehensive understanding of global events and associated sensitivities, along with the effective use of channel metadata to enhance content optimisation.</li> </ul><ul> <li>Live community management of events and key releases, replying to fans in a way that is authentic and appropriate to the brand TOV (tone of voice).</li> </ul><ul> <li>Monitor performance of content using platform analytics and assisting with reporting, particularly for WhatsApp, Stories and broadcast channels in conjunction with the Partnerships Manager and Insights Analyst.</li> </ul><ul> <li>Social listening; monitoring conversation in relevant areas and engaging when appropriate and using social listening to guide content creation/distribution strategy.</li> </ul><ul> <li>Sentiment analysis and reporting around key releases of priority films/TV series and key beats, utilising our sentiment analysis tools, in conjunction with the Partnerships Manager and Insights Analyst.</li> </ul><ul> <li>Regularly reporting back to the Line Manager regarding top-performing posts, new opportunities, new and emerging platforms, trends or common discussions</li> </ul>WHAT YOU NEED TO SUCCEEDSkills matter, experience is useful, attitude is everything. <ul> <li>Knowledge of social media platforms YouTube, Instagram, TikTok, and WhatsApp) and an understanding of their tonal differences.</li> </ul><ul> <li>Excellent written English language skills with strong attention to detail and factual accuracy.</li> </ul><ul> <li>A genuine passion for Entertainment content, particularly film &amp; TV</li> <li>A knowledge and passion for building and managing communities in the digital space.</li> </ul><ul> <li>An understanding of platform analytics and reporting, particularly around sentiment.</li> </ul><ul> <li>Excellent communication skills, with a positive attitude Ability to work under pressure managing multiple tasks.</li> </ul>LITTLE DOT, BIG IMPACT We're probably the biggest studio you didn't know was fuelling your favourite content.We've been one of the top dogs in the digital content space since 2013 (some would say, before its potential was even fully realised). We're proud to work with some of the hottest TV and movie studios, distributors, rights holders, sports federations and brands in the business. WE ARE COMMITTED We are committed to fostering a diverse, inclusive, and equitable workplace at Little Dot that reflects our diverse digital audiences and communities we work and live in. We are committed to ensuring every employee feels valued and empowered to contribute their unique perspectives. We welcome candidates of all backgrounds, experiences, and identities to apply to our vacancies, and we strive to create an environment where differences are celebrated, and everyone has equal opportunity to thrive. Learn more about us, our values and our commitments please visit our website <a href="http://www.littledotstudios.com" target="_blank">www.littledotstudios.com</a> for more information. Department Entertainment Role Community Manager Locations Shoreditch, London Remote status Hybrid Employment type Full-time Job ID LDS36224 Working Hours Working full time (37.5 hours) on a 12 Month FTC Contract Type Contract Closing Date 28 March, 2025

COMMUNITY MANAGER

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Neighbourhood Offcier Permanent Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Manager Insert Advert wording This is a fantastic opportunity to join Birmingham City Council's Housing Management service and provide a real difference for the tenants of this city. This is an opportunity to join the Tenancy Services Team as a GR3 Neighbourhood Officer. This is a vital role within our service as it is providing a visiting service to our tenants. Roles may be based across the city. There are two types of visit to conduct. The first is a Tenancy Visit to complete standard surveys with the tenant about their tenancy and the property. The second is for Tenancy Management reasons in response to a request for service which may relate to antisocial behaviour, abandoned properties, mutual exchanges, unlawful occupiers, etc. Visits are scheduled by an IT system to maximise efficiency. The roles all report to a GR4 Housing Officers who form part of a team. The role is based around a visiting service, it is important that you are able to manage different enquiries of Housing Management on a daily basis and are able to problem solve effectively in order to resolve issues at the earliest opportunity. The principle of the visiting service is to provide one visit for ten reasons. There is an element of investigation and signposting with this role, including referrals to third parties. On a weekly basis your calendar will be automatically filled with visits to conduct in either an AM or PM slot and you will be responsible for ensuring all of those visits are completed. It is preferred to have experience of Housing and the relevant legislation, however training on all policies and procedures will be provided, as well as training on systems. Full drivers license preferred but not essential. Housing related experience desirable. Training on system and policies will be provided. For any informal enquiries please contact Rachael Goodman by email or Teams <a href="mailto:rachael.goodman@birmingham.gov.uk" target="_blank">rachael.goodman@birmingham.gov.uk</a> Ref: We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible). Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Neighbourhood Officer

JOB DESCRIPTION Title: Housing Support Officer Salary: £12.28 per hour Working Hours: 37.5 hours per week. Due to the nature of the post evenings and Bank Holidays work may be necessary. Fixed Term Contract: Ending 31st June 2026 Responsible to: Housing Services Manager Location: YMCA Black Country Housing projects as agreed Background: YMCA Black Country Group (YMCA BCG) is the branch of the YMCA global movement in the Black Country. YMCA BCG operates charitable companies &amp; associated trading subsidiaries in the Black Country boroughs and South Staffordshire area. The combined turnover of the group is in excess of £6M, delivering a wide range of community services including supported housing, youth work, childcare and family support, drug and alcohol counselling, skills and employment training, health and well-being services. YMCA BCG employs over 200 staff and also works with around 50 volunteers and voluntary trustees. Job role: To support the Housing Services Manager to ensure the provision of high-quality day-to-day housing management and tenancy sustainment functions of the YMCA's housing stock in Black Country. This includes, but not exclusively, the letting, management, maintenance, administration, rent collection and provision of housing services on all allocated Black Country housing properties. In addition, monitoring and reviewing the progress of residents within the schemes using various tenancy sustainment assessment tool, enabling them to Belong, Contribute and Thrive. Duties: Access to Housing &amp; Tenancy Sustainment 1. To be involved in interviewing applicants and carrying out the appropriate needs and risk assessments and reference checks before offering accommodation. 2. To carry out an appropriate induction to the allocated Black Country housing property once an offer has been made to an applicant. 3. To coordinate or signpost any additional support a resident may require during their time at the YMCA by liaising with internal and external agencies in relation to maintaining their accommodation. 4. To promote the services provided by YMCA Black Country Housing Services ensuring referral agencies and applicants have the appropriate information about the schemes. 5. To keep voids to a minimum on allocated properties by ensuring they are cleaned, prepared and ready to let in the quickest time possible. 6. To complete and record property checks at least monthly (more frequent if required) to ensure residents are adhering to the licence agreement and the property is being kept in a good condition, reporting any property defects in a timely manner. Financial Accountability 7. To be responsible for managing the rent arrears of allocated properties maximising all income, reducing arrears, and ensuring all records are accurate and up to date. Monitoring any rent agreements that may be agreed by the Housing Services Manager. 8. To ensure the Housing Services Manager is aware of any rent accounts that are risky and take proactive action to address in line with the rent arrears policy. 9. Ensure residents claim all entitled benefits including Housing Benefit and other applicable benefits / grants to ensure recovery of rent and service charges. 10. Liaise with Housing Benefit staff to ensure the residents account is active and the resident is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears. Housing Management Services 11. Liaise with Housing Benefit Office, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management. 12. Ensure that residents are compliant with and kept fully informed and consulted on matters affecting their Licence Agreement/Tenancy and they understand their rights and responsibilities. 13. Liaise with Housing Service Manager concerning breaches of the Licence Agreement/Tenancy at an early stage and help seek positive resolutions. 14. Make regular visits to the residents in their property to ensure safety and security of the accommodation and deliver and monitor management and support services. 15. Deliver housing services including arranging the servicing of appliances and advice on safe use of equipment and appliances where applicable. 16. Maintain information relevant to the client group including information on issues and organisations relevant to the welfare of vulnerable people. 17. Ensure incidents / issues arising are fully reported and investigated and take action to resolve problem or take holding action until a permanent solution is found. Tenancy Sustainment Support 18. Deliver person centred support to residents living in our supported housing units enabling them to sustain their tenancy whilst working in a Trauma Informed way and deliver services that are culturally sensitive, safe services that people trust and want to use. 19. Ensure that resident's needs are monitored appropriately, and that personal progression is recorded utilising the outcomes star, wellbeing assessment and other tools as required. 20. Proactively engage residents in a range of 1-1 and group interventions enabling them to address their needs and sustain their tenancy. 21. Ensure that all safeguarding concerns are recorded, and action taken where required. 22. To support residents to move on from our supported accommodation when we feel they have the skills to live independently. Enable them to bid on properties as required or consider other suitable housing options for resettlement. Maintenance Tasks 23. Undertake regular visits to the housing properties including communal areas to inspect the accommodation and get resident feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained. 24. Support residents to raise repairs and maintenance issues or do so on their behalf. 25. Carry out an end of licence visit with the resident to ensure the property is left in a good condition. 26. Complete a void report when the property becomes vacant and submit to the Housing Services Manager / or their representative to minimise void periods. 27. Work to ensure the general security of the buildings including the testing of the alarm systems, CCTV, door entry and communications systems where applicable. General 28. Prepare statistical and other reports as required by stakeholders or as requested by the Housing Services Manager ensuring all administrative functions (including updating rent accounts, the Client Record Management system, Outcome Star, Wellbeing Assessments etc) are carried out efficiency as necessary for the post. 29. Contribute to the review of paperwork, policies and procedures and systems used with the housing services to improve services and ensuring best practice. 30. Promote the aims and purposes of the YMCA. 31. Participate in Housing Staff meetings and other housing related meetings with residents and stakeholders as required. 32. To represent the association at agreed external meetings and report back to the Housing Services Manager. 33. Carry out work responsibilities in line with the Association's policies and procedures including safeguarding, equality and diversity, staff development and ensuring the health and safety of self and others at all times. 34. To carry out any other reasonable duty as requested by the Housing Services Manager or Head of Housing. Person Specification Housing Support Officer Experience / Qualifications Essential Desirable Current in-depth knowledge of housing issues and legislation, particularly pertaining to homelessness √ Knowledge of the benefits and welfare system √ Knowledge of external bodies associated with and or affiliated to supported housing √ Experience of working in a supported housing environment with young people or vulnerable adults √ Experience of completing reports, support plans, action plans, and tracking progression √ Experience of delivering Trauma Informed Care √ Excellent level of education (literacy, IT and numeracy) √ Training relevant to supported housing and the client group √ NVQ level 3 or equivalent in Housing or Support related field √ Skills / Abilities Essential Desirable Ability to demonstrate an empathetic and person-centred approach √ Ability to demonstrate and understand the importance of effective team working √ Ability to work with minimal or no supervision and to use initiative √ Ability to multitask and prioritise using effective organisation and planning skills √ Ability to solve problems √ Ability to understand and represent service users' rights and best interests whilst liaising with other professionals on the service user's behalf √ Ability to assess changes in service users' needs, health, mood etc and alert others to any potential risks or safeguarding issues √ Ability to build appropriate relationships with young people and vulnerable adults, listen actively and respond appropriately to service users' needs √ Ability to work with discretion, integrity and confidentially in a nonjudgmental way √ Personal Attributes Essential Desirable Can understand the needs of people from diverse cultural, social, and racial backgrounds. √ Can build relationships based on trust and respect and maintain them. √ Can work under pressure, be patient and remain calm in stressful situations. √ Can set boundaries and challenge inappropriate behaviour. √ Is caring, calm, compassionate and approachable. √ Can provide appropriate guidance, support, and advice. √ Is confident, assertive, enthusiastic, motivated, resilient, and committed. √ Can inspire and motivate young people and vulnerable adults. √ Is flexible and can adapt to change. √ Other Essential Desirable Ability to respect the YMCA's Christian ethos √ Willingness to undergo a satisfactory DBS check. √ Have a clean valid driving licence √ THE POST HOLDER MUST AGREE TO AUTHORISE A FULL CRIMINAL RECORDS BUREAU CHECK. √

Job Title: Housing Officer Job Location: Chippenham Salary: £33,400 (+ Car Allowance £750) per annum Contract type: Permanent Working hours: Full Time (37 hours per week) About the role We are currently recruiting for a Housing Officer covering a patch in Wiltshire on a permanent basis. The Housing Officer is a key role within the Localities structure providing an essential service to our customers and to other teams within GreenSquareAccord This post is customer facing with a direct responsibility for Tenancy Management and you will report to a Locality Manager within a Localities team. As a Housing Officer, you will investigate and take action against cases of anti-social behaviour, tenancy fraud, risk and suspected property abandonment acting swiftly and in line with our policy and procedures. This role will also include undertaking tenancy audit visits and general tenancy management responsibilities as well as safeguarding and supporting other teams when required. You will independently manage ASB cases proactively working alongside our specialist Tenancy Enforcement Team Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Essential - You will have a good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. You must have knowledge and experience of housing and tenancy law including succession, mutual exchange, assignments and ending tenancies. You will also be required to have experience of tenancy management, safeguarding and enforcement. Having experience of preparing and serving legal documents, including but not limited to Acceptable Behaviour Agreements, Notice of Seeking Possession, Notice to Quit and producing witness statements is desirable but not essential. This role will require you to have excellent communication and customer service skills. Desirable - Ideally you will be a Member of the CIH and hold a Housing or related qualification. Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>25 days annual holiday entitlement</li><li>A defined contribution pension scheme.</li><li>Trust based flexible working and a Confidential Employee Assistance Programme (EAP).</li><li>Two days paid volunteering leave per year</li><li>Buying and selling of annual leave</li><li>Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Officer

Your day might start with a welcome visit to new tenants, ensuring they feel settled, understand their tenancy agreement, and are aware of the care and support services available to them. You might then attend a Residents' Association meeting to address local concerns, working collaboratively to find practical solutions. Later, you could be assisting residents with Peabody's self-service tools for managing their accounts, rent payments, and reporting repairs. In the afternoon, you may handle a tenant complaint, working to resolve issues efficiently while ensuring policies and procedures are followed. You could also be conducting a tenancy audit, following up on a housing-related issue, or providing tailored support to a vulnerable resident, helping them maintain their independence and well-being. As a Specialist Housing Officer, no two days will be the same. You'll play a crucial role within your community, supporting residents' practical needs, promoting their wellbeing, and ensuring community safety. With a focus on helping vulnerable residents and families, you'll actively work with them to manage their homes and neighbourhoods, improving Peabody's services and always putting residents' needs first. About you: You are a people person who thrives on solving problems and making a positive difference. Collaborative and resourceful, you build strong relationships across teams to find creative solutions. This role will require you to work in the office for 1 day a week, with the rest of the week spent out and about visiting schemes. Your responsibilities will cover all aspects of housing management, including estate, scheme, and property inspections, identifying and resolving issues, and capturing feedback to enhance customer satisfaction. If you are driven by a passion for supporting people and helping them thrive, we want to hear from you. This role will require a full UK Driver's license and a full enhanced DBS check. You will also need to participate in an out of hours on call rota. To be successful in this role, you'll need: <ul> <li>A commitment to delivering first-class customer service.</li> <li>Resilience, flexibility, and a positive, compassionate, can-do attitude.</li> <li>Strong organisational skills with the ability to self-manage a diverse and varied workload effectively.</li> <li>Experience in a customer-facing role, ideally within housing management or the social housing sector.</li></ul>Here are just a few of the benefits of working at Peabody: <ul> <li>30 days' annual holiday, plus bank holidays </li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li></ul>Are you ready to apply? If you have any questions about this role, please email Talent Specialist, Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a> Interviews will be taking place week commencing 14th April PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Specialist Housing Officer - 12 month FTC

Are you passionate about empowering residents and ensuring their voices are heard? Do you have a proven track record in resident engagement, building strong relationships, and driving impactful change? If so, we want to hear from you! As our Resident Engagement Manager, you will play a crucial role in leading and implementing our engagement strategies across Peabody's diverse communities. Your expertise in embedding the Transparency, Influence, and Accountability Standard will be key in ensuring that residents are actively involved in shaping services, policies, and community projects. What You'll Be Doing: • Leading resident engagement, co-design, consultation, and scrutiny initiatives to ensure residents influence decision-making at all levels. • Developing and delivering Peabody's Resident Engagement Strategy, ensuring resident feedback leads to tangible improvements. • Managing a high-performing team of four Local Engagement Leads and one Strategic Engagement Lead, fostering a culture of collaboration and accountability. • Building strong relationships with residents and key stakeholders, including local authorities, community groups, and other housing associations. • Ensuring compliance with regulatory standards, particularly the Transparency, Influence &amp; Accountability Standard. • Overseeing engagement budgets and ensuring financial efficiency in delivering high-impact initiatives. • Representing Peabody externally, including deputising as the G15 chair for resident engagement and networking with sector peers. • Developing innovative engagement methods to reach seldom-heard voices across our 220,000 residents. What We're Looking For: • Extensive experience in resident engagement, scrutiny, and co-design within social housing or a similar sector. • A strong track record of managing and motivating teams, driving performance, and fostering collaboration. • Proven ability to influence and build trust with diverse stakeholders, including residents, leadership teams, and external partners. • Expertise in implementing the Transparency, Influence &amp; Accountability Standard, with solid examples of best practices in engagement. • Excellent communication and presentation skills, with experience in stakeholder engagement and facilitating resident-led initiatives. • A resilient and adaptable leader who thrives in a fast-paced and evolving environment. Why Join Us? At Peabody, we are committed to making a difference. We offer a dynamic and rewarding work environment, along with a range of benefits to support your wellbeing and professional growth: <ul> <li>30 days' annual leave (plus bank holidays)</li> <li>Flexible benefits, including healthcare, dental care, and discounts</li> <li>4x Life Assurance</li> <li>Two additional paid volunteering days each year</li> <li>Family-friendly policies</li> <li>Up to 10% pension contribution, matched 1:1</li></ul>This role requires occasional evening and weekend meetings, as well as a basic DBS check. Ready to Apply? Click 'Apply Now' to submit your CV and tell us why you're the right person for this role. For any questions, please contact Victoria Wilson at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>. Interview Dates: 1st Stage (Teams) - 22nd April 2025 2nd Stage (In Person) - 30th April/1st &amp; 2nd May 2025 You must be eligible to work in the UK - Peabody cannot offer visa sponsorship for this role.

Resident Engagement Manager

Specialist Housing Officer

(Two posts available) Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible, and hybrid way where the focus is on outcomes not where you work. Salary and grade: £27,714 per year, Grade 3, SCP 14 Duration of role: Fixed term - until 31 March 2026 Hours per week: Full-time - 37 hours per week Closing date: 11 April 2025 (midnight) Interviews: 16 April 2025 About the role and what we're looking for The aim of the Housing Needs Team is to ensure that people in housing need have access to the housing and support necessary to meet their requirements. The Housing Assistant will play an active role in meeting these aims, and in the provision of an efficient and effective housing service by: • answering basic telephone enquiries and dealing with routine correspondence • assisting in processing housing register applications and maintaining the Council's housing register • ensuring that customer care, Best Value and best practice are given priority • processing invoices and dealing with enquiries relating to payments and bills • ensuring that accurate and appropriate records are kept using both computer and manual systems, ensuring that confidentiality and data protection are observed • assisting in the preparation and presentation of statistics, reports and other documentation as required • ordering stationery and equipment as required • making bookings for meetings or other events and taking minutes of meetings • developing and maintaining good working relationships with colleagues within the team, across the District Councils and with external and partner agencies as appropriate • assisting with project work as required • attending and participating in meetings and training events as required • playing an active role in the work of the team, ensuring that team and corporate priorities and targets are met and that procedures are followed About you Your essential skills, knowledge and experience • experience of dealing with vulnerable, and in some cases distressed people • experience of face-to-face contact with customers • ability to use IT systems, such as email, word and excel... • knowledge of advice and support services likely to be relevant to the team's customers • good oral and written communication skills • good interpersonal skills • understanding of confidentiality • experience of working well in a team • full driving license and use of a car insured for business use Your essential qualifications • 5 GCSE's at grades A - C, or equivalent level of qualification If you have the following experience or qualifications - it's a bonus • knowledge of tenancy law and housing legislation • knowledge of welfare rights • knowledge of data protection legislation • familiarity with the Districts • experience of working in local government • experience of working in social housing The benefits we offer • A basic 25 days annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year. • Flexible working and annualised hours - a flexible approach to work that our employees love! • Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April. • A generous career average pension scheme which includes life insurance of three times your salary • The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work! • Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more) • We give you two days per year to volunteer within the local community. • A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave.

Housing Assistant

The Vacancy Have you ever considered what it would be to be a Generic Housing Officer? We have a 12 month fixed term contract opportunity to join the Hampshire team. The role of a Generic Housing Officer will see you out and about in our communities, working with our customers and colleagues to provide a safe and reliable landlord service. You will experience a mixture of housing related queries working as part of a team and your patch will include Eastleigh, Hedge End and Winchester. To be really supportive to your customers, we are looking for candidates who live in or close to this region. What you'll be doing You'll oversee and manage a specific geographical patch of multi-tenure properties looking after tenancy and estate management, lettings, and anti-social behaviour so you'll be experienced in all areas of housing management. You'll be meeting new customers, doing sign ups for our void properties, so you'll get to know our communities well. This particular patch holds a large percentage of our Private Rent Portfolio, so this could be an area of our housing responsibility that you expand your knowledge and experience in. As mentioned, you're unlikely to have two days of the same and most likely, no day will go as planned due to the variety and pace of the workload, so being flexible in your approach to work is essential. You'll be juggling priorities and casework and you'll thrive on the challenge of the role. It's likely that you'll spend around 60% of your week in the community so being happy to travel is really important to the role. You'll be regularly speaking with our customers on the phone, face to face and by letter so being able to deliver messages in a clear way and managing expectations will come naturally to you. You'll also be working with loads of teams internally too, including the wider housing teams and our repairs and maintenance colleagues, so you'll build up a strong support network quickly. There'll also be contact with external agencies such as the police, local authorities, and social services. About you You'll be resilient and able to manage a changing workload at a moment's notice whilst meeting deadlines. Time management will be a strong skill of yours. You'll be confident using IT specifically Microsoft office software and housing management databases. If you have experience of using CBL systems for shortlisting and allocating that would be an advantage. You'll be confident delivering outcomes to customers and liaising with a variety of people to get the job done. Having a focus on customer service is instrumental in everything you'll do. As you'll be out and about in our communities, having access to a vehicle for work and a full UK driving licence is essential. When not out and about in our communities you'll be able to work from home if that suits you. You'll receive full support from your colleagues and will have those working in nearby patches as a network you can obtain support from. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. You will be required to undertake a basic DBS check if successful. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. At present all interviews are being held using Microsoft Teams. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Generic Housing Officer - 12 month fixed term contract

If you have significant experience of working within community settings, have successfully led and inspired teams, and are committed to empowering communities, then this is the role for you. Bring your passion and expertise to help shape and deliver impactful place-based community investment programmes that create lasting benefits for the people and places we support. Our Peabody Community Foundation supports people in our communities to live healthier, wealthier and happier lives. To help deliver our core social purpose, your strategic mindset and strong leadership skills will ensure the smooth coordination and delivery of Peabody's place-based community investment activity in North West London, focusing on our key boroughs in the region - Brent, Ealing, Hammersmith &amp; Fulham, Kensington &amp; Chelsea and Westminster. As a Community Investment Manager, you'll work closely with key stakeholders, including people living in our communities, to ensure our programmes are responsive, resident-led, and aligned with local priorities. You'll lead and motivate a team of five, supporting them to deliver high-quality work alongside other colleagues and collaborators. This will span projects as diverse as Open Havelock in Southall, the deepening of our work in Church Road in Brent and working with communities living in and around our heritage estates and our newer developments, including Friary Park in Acton and Portobello Square in North Kensington. You'll also play a key role in building strategic public, private and third sector partnerships, securing funding, and ensuring Peabody's community investment work is impactful, data-driven, and financially sustainable. You'll be expected to travel extensively to oversee projects, meet with people in our communities, and collaborate with partners. You'll be in a wider team of other regional Community Investment Managers, working in North East London, South London, Thamesmead and the home counties - all working collectively to drive impact. This is a dynamic and strategic role, and if you've ever wanted a job where you can truly make a difference, this is it. What You'll Be Doing <ul> <li>Leading on the development and delivery of place-based community investment plans that respond to local needs and priorities</li> <li>Building strong relationships with residents to ensure projects are co-designed and community-led</li> <li>Overseeing a £700k budget, ensuring effective financial management and investment in high-impact projects</li> <li>Managing a high-performing team, fostering collaboration and innovation to deliver excellent outcomes</li> <li>Working in partnership with local authorities, MPs and councillors, funders, public health teams, and grassroots organisations to bring investment, resources, and opportunities to Peabody neighbourhoods</li> <li>Using impact measurement tools to evidence and enhance the effectiveness of our community investment programmes</li></ul>What We're Looking For <ul> <li>A passion for driving positive social change in diverse communities</li> <li>Proven experience in successfully designing, delivering, and measuring community investment projects</li> <li>A strong track record of working with communities, building trust, and delivering resident-led initiatives</li> <li>Demonstrable leadership skills, with experience in managing teams, projects, and budgets</li> <li>The ability to build and maintain strategic partnerships, leveraging funding and resources to benefit local communities</li> <li>Excellent communication skills, with the ability to engage with a diverse range of stakeholders, from residents to senior officials</li></ul>Why Join Us? At Peabody, our purpose is to help people flourish. Here are just a few of the benefits of working with us: <ul> <li>30 days' annual leave (plus bank holidays)</li> <li>Flexible benefits, including healthcare, dental care, and a discount portal</li> <li>4x Life Assurance</li> <li>Two additional paid volunteering days each year</li> <li>Family-friendly policies</li> <li>Up to 10% pension contribution, matched 1:1</li></ul>This role will require an enhanced DBS check. Ready to Apply? Click 'Apply Now' to submit your CV and tell us why you're the right person for the role. If you have any questions, feel free to email <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>. Interviews will take place in person at our offices in Ealing Gateway on the 14th and 15th April 2025. You must be eligible to work in the UK - Peabody cannot offer Visa sponsorship for this role.

Community Investment Manager

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 12 month contract available. Own transport essential Multi sited role across the Coventry and Warwickshire area, we are looking for a customer focused individual to provide excellent service to customers in supported housing accommodation. Travel will focus regularly on the Coventry, Warwickshire and surroundings areas. The Supported Housing team work together to ensure support across whole portfolio. Overnight stays will be covered. This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Work in an agile manner, covering schemes across Coventry and Warwickshire, working onsite, from home and in local offices. (own transport essential)</li><li>Proactively work with managing agents, dealing with and resolving issues.</li><li>Lead multi agency meetings and engage effectively with support providers in the area.</li><li>Ensure all schemes are managed in line with policy and procedure.</li></ul>What you'll bring Essential skills • Understanding of Supported housing, some experience of contract management / working with external agencies. • Excellent communication and relationship building skills • Strong customer focus to negotiate and resolve customers • Advocate of Independent Living • Good PC skills and competent with MS Office. • Own transport Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Supported Housing Officer

Job Description About the role: As a Mobile Estate Assistant at Guinness, you will be responsible for providing high quality garden services to several of our housing schemes in Havant and the surrounding areas. This opportunity is a full-time, permanent position working 35 hours per week Monday - Friday. Some of the key duties involved are: <ul> <li>In your role as an Estate Assistant, you'll carry out grounds maintenance of our communal green spaces. </li> <li>You will maintain the upkeep of all landscaped areas, ensuring pathways and hard standings are kept clear of debris. </li> <li>Operate landscaping machinery, ride-on mowers, strimmers, hedge cutters and blowers. </li> <li>Working as part of a team. </li> <li>Provide a high-quality service to residents. </li> <li>Working outside all year round, working in inclement weather conditions as well as exposure to cold/heat and noise. </li> <li>Keep accurate records of your work, sharing best practice and ways of working to improve the service, learning from experience when things don't go to plan. </li></ul>Requirements: As you will be interacting with our customers and colleagues, we are looking for someone who has good customer service skills with the ability to work both within a team and on your own. You will also have: <ul> <li>Recent experience in grounds maintenance. </li> <li>Ideally, hold an NPTC qualification in brush cutter (strimmer), pedestrian mower, ride on mower, hedge cutter and PA1 and PA6 in spraying pesticides (not essential - as training is available where required). </li> <li>Have a good understanding of health and safety, COSHH requirements. </li> <li>Have basic IT knowledge and comfortable using mobile devices (training will be provided).</li> <li>Be punctual and a positive attitude. </li> <li>Full manual driving licence. </li> <li>Build effective relationships based on trust and respect and be a great ambassador for The Guinness Partnership. </li></ul>Desirable <ul> <li>NVQ Level 2 or 3 in Horticulture or equivalent </li> <li>PA1, PA4b &amp; PA6 NPTC Certificates </li></ul>What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum </li> <li>35 hours per week, Monday - Friday 8am - 4pm</li> <li>25 days of annual leave</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Healthcare cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To find out more about the role and to ensure you meet the essential criteria, please review the role profile. If this sounds like you, we would love to hear from you, click apply today! INDTGP TJTGP

Estate Assistant

Salary: £27,711 - £30,559 The Role: A fantastic opportunity has arisen for an outstanding Premises Officer to join the Greenwood Academies Trust (GAT) Estates Team, based at Dogsthorpe Primary Academy. Previous experience of buildings and asset management is a must, along with experience of supervising and motivating staff and managing work programmes; additionally, you must be a great team player with the ability to manage and lead a small team. You must possess excellent communication and interpersonal skills at all levels. IT literacy is a must as you will using a number of systems to input data. Duties will include: <ul> <li>ensuring that the environment (internal and external) of all buildings, are safe, secure, well maintained and meet Health and Safety requirements.</li> <li>assisting the Operations Directorate in the development and implementation of Trust Strategies across the Trust.</li> <li>to maintain full statutory compliance in the specified academies</li> <li>premises management</li> <li>maintenance and cleanliness of the sites</li> <li>organising and managing with contractors in line with Trust procedures</li> <li>ensuring the security of the buildings</li> <li>line management of a Premises Assistant</li> <li>supporting the delivery of Capital projects</li> <li>Ensuring relevant statutory, environmental, professional and technical standards are identified and maintained in relation to the premises, land and property issues.</li> </ul>About us: We are a large junior academy, with a committed staff team, serving a wonderfully diverse community in Peterborough. The academy, last inspected in February 2023, is considered an 'improving academy', with the new leadership team making positive strides in addressing key priorities. As an academy, we work hard to meet the needs of all our children and are totally committed to the principals of inclusion. We are experienced in multi-agency work, and our dedicated staff team are focused on ensuring that every child receives the highest quality education and care. If you are a current or aspiring leader, who would like to work in a school where relationships are authentic, supportive, and respectful, then Dogsthorpe Academy may just be the opportunity you are looking for. In Return: You can be assured that you will be joining a successful Multi Academy Trust that has a great track record in helping children to succeed no matter what their background. The Trust is dedicated to valuing and developing the workforce whether that be through ensuring a fair workload or offering access to bespoke CPD from the Learning Alliance to enhance professional growth. We believe in looking after the people who make a huge difference to our children, their families and the communities we serve. That's why we give everyone who joins a Perkbox account - with 24/7 access to perks and discounts, plus curated wellbeing tools to look after your physical and mental health. It's part of our commitment to look after you. Here's what you can look forward to: <ul> <li>Hundreds of global and local perks, available online 24/7</li> <li>Shopping discounts from the biggest brands, all year round</li> <li>Save money on everything from the supermarket shop to summer holidays</li> <li>A free Employee Assistance Programme from Vivup</li> </ul>If this post attracts sufficient interest before the closing date, we may decide to close and interview this vacancy at an earlier date, so an early application is advised. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment. All posts will be subject to receipt of satisfactory enhanced DBS disclosure, medical and reference checks. All pre-employment checks are in line with "Keeping Children Safe in Education". The Trust welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.

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