field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Job Description Director Housing Needs Hay 1: Starting salary £122,110 per annum 18-months Fixed Term Contract About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: You will be leading an established housing needs team, who have made significant progress over the last 18 months in stabilising the number of households requiring TA. This has been achieved by changing policies and practice in relation to how we prevent homelessness and support those to whom we owe a housing duty. This has required cross council collaboration working with transformation programme managers and commissioners as well as the established team. There is an experienced Assistant Director within the team and a number of ADs across housing and finance will work closely with you. About the Role: As the Director of Housing Needs, you will lead the strategic vision across the service, focusing on rough sleeping, homelessness prevention, supporting vulnerable adults in housing pathways and reducing reliance on temporary accommodation. You will have operational experience of delivering a housing needs service, including allocations, understand the responsibilities of local authorities in relation to homelessness and be able to demonstrate a track record in service transformation and financial recovery. Your leadership in partnership with the Director of Housing Strategy and Delivery, and the Director of Housing (operations) will be crucial in delivering the Council's Housing strategy. You will also be responsible for delivering Lambeth's Homelessness Strategy, with a focus on early intervention and reducing rough sleeping. Additionally, you will oversee significant programmes and budgets, ensuring financial efficiency while driving cultural and operational change across the department. To be considered for interview, your CV and supporting statement will clearly evidence: <ul><li>Senior management (ideally at Director level) within housing needs</li><li>Track record of delivering transformation within housing </li><li>Ability to lead a team and support culture change to improve delivery</li><li>Operational experience within a housing needs service</li><li>Excellent financial acumen and ability to demonstrate value for money</li><li>Understanding of relevant housing legislation and duties for Local Government</li></ul>For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Ruth Hutt (<a href="mailto:RHutt@lambeth.gov.uk" target="_blank">RHutt@lambeth.gov.uk</a>) How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 20th April 2025 Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers

Director of Housing Needs

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Community Manager

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Job Title: VOIDS &amp; LETTINGS ASSISTANT HOUSING OFFICER Permanent Grade 3 - £26,409 - £32,654 We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Please see attached Job Description &amp; Person Specification <ul> <li>Contributing to deliver the provision of a multi agency /partnership problem solving service around people, property, place and sustaining tenancies.</li> <li>Maintaining accurate records and case management in accordance with the required standards using appropriate I.T systems.</li> <li>Investigating and responding to complaints and service requests in accordance with key performance indicators. Managing customer expectations to resolve issues whilst delivering a high quality service.</li> <li>Assisting the Housing Officer to deliver a consistent and reliable Housing Management Service Meeting all relevant key performance indicators and individual targets and objectives</li> <li>Engaging with tenants and internal and external stakeholders to provide advice education and where appropriate making connections with other services and agencies.</li> <li>Ensuring all work is carried out in compliance with the Data Protection Act and Human Right and the Equality Act</li> <li>Ensuring the Safeguarding of vulnerable adults and children making the necessary referrals. Carrying out scheduled and responsive visits gathering relevant evidence and information.</li> <li>Collating data, completing reports and recording accurate information on case management systems in line with corporate and legal timescales.</li> <li>Providing advice and assistance on all aspects of Housing Management. Utilising a range of communication methods including face to face home visits, telephone calls, written correspondence and social media platforms</li> <li>Ensuring compliance with all safe working practices, and following health and safety legislation</li></ul>Duties: The VOIDS &amp; Lettings Assistant Housing Officer will assist the Housing Officer in providing a quality Void management Service. All duties to be undertaken in accordance with the Department's desire to treat its residents and the public as valued customers. Main Responsibilities <ul> <li>To view Birmingham City Council empty properties with customers and explain the empty property repairs standard and gather information to prove identification of the customers pending the letting of the property.</li> <li>Prepare information to enable a letting of a property to take place.</li> <li>To support the Voids Service business needs to roll out / develop and allow growth for the need to expand the moving out service within the 3 local Voids teams. To answer telephone enquiries and resolve the problems raised.</li> <li>To deal with problems and queries as they arise in the team. To assess and determine appropriate action in the handling of any housing problem.</li> <li>Liaise between other teams and sections of the Department to ensure the smooth running of the local team.</li> <li>To have sufficient knowledge of computerised systems in order to: - interrogate computer system - input using visual display units - produce management information in the form of computer documents as required by Housing Officers.</li> <li>Where necessary training will be provided.</li> <li>To visit customers where there is no apparent risk to staff.</li></ul>Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Ian Hegarty <a href="mailto:ian.hegarty@birmingham.gov.uk" target="_blank">ian.hegarty@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Assistant Housing Officer

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to join our Housing Engagement team as a Resident Engagement Officer (short term, until October 2025). You will work directly with tenants and leaseholders across Hounslow's Council housing, supporting them to come together in groups to share their experiences and help us improve our services. One day you may be hosting a fun event on a housing estate, the next you could be supporting a group of tenants who are scrutinising a service. The role is varied and busy. No two days are the same. You will work in a team of three Resident Engagement Officers, sometimes together and sometimes you will be alone leading the conversation with residents. You will work out and about on housing estates, as well as in Hounslow House, and often at evening or weekend meetings, where you get time off in lieu for the additional hours worked. About The Team You'll Be Working In The Housing Engagement team works very closely with Housing staff, sometimes with very senior officers and elected Members. Together we bring residents into joint work with officers to help improve the services to our tenants and leaseholders. We are part of the wider Engagement and Events team, so we often link up with colleagues who help us to develop consultations, put information on our online information hub, or how we reach out to our younger residents. Occasionally we help with some of the bigger events and ceremonies the Council hosts. We often work alongside other Council departments or external partners, such as the Metropolitan Police, to develop joint engagement events or workshops. About You You will be good at engaging with other people, listening and capturing their views. The views of our residents are vitally important to us so you will be good at reporting on what you have learnt from residents and presenting this information to colleagues. You will be confident at talking in front of a crowd, this could be residents or officers. You will also be able to analyse what you have worked on with residents and present it in a report. You will need to be able to juggle a number of different projects at once and agree your priorities with your manager. Managing databases is important and gathering data from residents and holding it securely, with regard to GDPR regulations. You will have good spoken and written English and be confident working with figures. You will also have good experience of working on computers and digital communications. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box. At Hounslow, we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles! Essential for the role Enhanced DBS check is required for the role. When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile but if you have any further questions about the role, please contact: Email: <a href="mailto:Engage@hounslow.gov.uk" target="_blank">Engage@hounslow.gov.uk</a> Interviews for this job will be held during week commencing 5th May 2025. Internal Candidates - please seek your line manager's approval before applying for the role as a secondment.

Resident Engagement Officer

Summary Exeter Northcott is a city-wide organisation welcoming more than 100,000 people each year to live theatre and events at the Northcott Theatre on the University campus, and the Barnfield Theatre in the city centre. More Details We're looking for a House Manager to join our theatre front of house team. The House Manager plays a pivotal role in ensuring an outstanding customer experience for all theatre visitors. They lead by example, covering Duty Manager shifts for a significant proportion of their time. Using this knowledge and experience, they oversee the recruitment, training, and management of the Duty Management team and volunteers, while also ensuring compliance with health and safety regulations, and contributing to the realisation of the Theatre's strategic objectives. Salary: £29,983 per annum Working Hours: Full Time (39 hours per week) Closing Date: Sunday 6 April 2025 at 5pm Date of Interviews: April 14 at the Northcott

House Manager

Job Details: Salary range: £33,291 - £42,861 per annum Work location: 155 Westbourne Terrace, London, W2 6JX Hours per week: 36 Contract type: Fixed term until 31 March 2026 Closing date: 4 April 2025 Interview date: 18 April 2025 About Us: THE EXTRAORDINARY STORY OF SERENA'S VISION Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena's vision is clear. Regeneration isn't just about bricks and concrete. It's about communities. It's about the environment. It's about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents' voices aren't just heard, but drive the changes we're making. The future is safe in her hands. Please view the extraordinary story of Serena's Vision here. The Role: As a Housing Officer you can make your own powerful contribution. This is a great opportunity to make a genuine, positive difference to people's lives and neighbourhood. And to do it in one of the UK's most famous places. It's an incredibly varied job. Managing a designated patch of properties, you'll lead on estate action plans and provide a visible presence in the area. You'll work with residents and neighbourhood stakeholders on an almost limitless variety of issues. From supporting the welfare of our most vulnerable people, to submitting applications for environmental awards, to enabling major regeneration schemes - and everything in-between - you'll improve lives and futures in the community. Along the way, you'll develop skills and experience in everything from time management to legal action. Your challenge will be to navigate people's differences and ensure everyone's views are represented. It helps that you'll be part of a highly diverse team from a wide range of backgrounds. Together, you're all perfectly placed to understand and support Westminster's vibrant communities. You'll find your colleagues to be dedicated and hard-working. They share your equal commitment to delivering both the technical and the caring aspects of the Housing Officer role: handling cases to deadlines, while always keeping a focus on residents' wellbeing. Please refer to the Job Description for more information. About You: While experience in a housing management role and knowledge of tenancy law would definitely be an advantage, neither is essential. We expect you to understand the needs of vulnerable communities and be able to demonstrate excellent planning and organisational skills, and to be literate and numerate to a good standard. But what matters most is your way with people. A team player with excellent communication skills, you have proven experience of dealing with the public or providing customer service. Your enthusiasm, drive and focus on making a difference for people is exactly what we're looking for. Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role. What We Offer: Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit <a href="https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties" target="_blank">https://www.westminster.gov.uk/health-and-social-care/public-health-str…</a> As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Housing Officer WCC620376

ROLE OF THE JOB We have an exciting opportunity for a Private Sector Housing Officer to join our Strategic Housing Team to assist with the implementation and delivery of a Selective Licensing Scheme. You will be working with private landlords to ensure a decent standard of accommodation within the private rented sector. The post will provide a first point of contact for private landlords and stakeholders (by all access channels), dealing with enquiries on selective licensing (the licensing of private landlords in order to rent their homes in certain areas of Northumberland) and guiding though the licensing process. The post holders will be responsible for Housing Conditions in the Private Rented Sector within selective licensing areas specifically, the enforcement element of Private Sector Housing functions in relation to Parts 1, 3 and 4 of the Housing Act 2004 and associated legislation. The post holder will be based in Blyth area, working with community groups and other stakeholders in the area to contribute to the overall regeneration and improvement of the area. REQUIREMENTS OF THE JOB <ul><li>Good standard of education to NVQ Level 3 or equivalent and A sound knowledge of the private rented sector, legislation and topical issues. </li><li>Relevant experience of working with the HHSRS and property inspections </li><li>Experience dealing with projects/schemes - experience of selective licensing schemes</li><li>A sound understanding of Housing legislation specifically in relation to part 3 of the Housing Act 2004.</li><li>Full UK Driving license required </li><li>Highly motivated and enthusiastic person who is a great team player</li><li>Excellent organisational and communication skills, being able to communicate with people on all levels including council members, colleagues and members of the public.</li><li>A good level of effective IT skills along with the ability to understand and develop the use of ICT to achieve work objectives.</li></ul>For further information about this vacancy, please contact Vicky Ledger via email;<a href="mailto:victoria.ledger@northumberland.gov.uk" target="_blank">victoria.ledger@northumberland.gov.uk</a> Why choose us? We have some outstanding benefits and perks to offer you, including: <ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees) </li></ul>To see all our excellent benefits and perks, please click here. Stay connected with us on social media to keep up to date with Northumberland County Council's latest job opportunities. Facebook: NCC Jobs Group LinkedIn: Northumberland County Council Jobs Further information Please note that this is a full time position. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here . We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email <a href="mailto:hrrecruitment@northumberland.gov.uk" target="_blank">hrrecruitment@northumberland.gov.uk</a> or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Private Sector Housing Officer

About Us Job Title: Homelessness Prevention and Solutions Officer Salary Range: £37,766 to £44,430 per annum (pro Rata) 1 Officer Part Time 3 days per week (21 Hours) Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: <ul><li>To be emotionally mature and confident to work with people facing homelessness for various reasons.</li><li>Be a good listener and able to apply what you hear to the legal framework in which we work.</li><li>Be organised in your work and able to keep on top of changing priorities.</li><li>Be able to engage and work collaboratively with families and individuals who require housing assistance.</li><li>Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness.</li><li>Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard.</li><li>Be a motivated and engaged team player.</li></ul>About the role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant's current housing. Essential Qualifications, Skills and Experience Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline: Closing Date: Sunday 6 April 2025 Shortlisting Date: Week commencing Monday 7 April 2025 Interview Date: TBC Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

Accommodation Assistant Accommodation Assistant Location: Whitecliff Bay Hours: Variable -Up to 24 hours per week Salary: £11.44 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Accommodation Assistant

Community Safety Manager Location: Birmingham, Castle Vale Salary: £35,424 per annum Position Type: Full Time Contract Type: Permanent Closing Date: Friday 04 April 2025 The Community Safety Manager will be able to deliver a person-centred approach to handling anti-social behaviour and tenancy breaches in our community through mediation and excellent case management. '&gt;You will manage a caseload where legal interventions are required, so you will have a good working relationship with several of our internal and external partners in getting a positive resolution to cases as well as good working knowledge of housing and anti-social behaviour legislation. '&gt;The Community Safety Manager is a professional role and we're looking for someone willing to commit to the position and the ever-changing landscape of housing management. We're building a new, strong team and we want you to be part of this. '&gt;As a Community Safety Manager, you will <ul> <li>proactively work to understand the needs of customers and the safeguarding and vulnerabilities that may arise whilst delivering the job</li></ul><ul> <li>manage and prepare cases for court proceedings and update regularly on their position as well as being a leading officer regarding high level ASB. '&gt;work closely with customers to develop strong relationships with local communities, and positive and collaborative relationships with key agencies and internal teams. '&gt;Work with other teams and stakeholders to really help customers be involved in our service delivery. '&gt;To manage ASB cases, supporting victims and seeking enforcement remedies where appropriate. Negotiate and mediate low level neighbour disputes.</li></ul>The successful Community Safety Manager will have: '&gt;Experience in a Housing Management environment within Social Housing or similar transferable skills '&gt;Experience of working with customers from diverse backgrounds tackling complex issues housing and similar related '&gt;Ability to communicate effectively and adapt style to meet the needs of recipient '&gt;Ability to meet deadlines and to monitor &amp; manage performance '&gt;A commitment to building a strong, high performing team '&gt;Ability to handle challenging situations and able to think on your feet. '&gt;Ability to represent the organization in all settings and act as an ambassador. '&gt;Experience of managing cases of anti-social behaviour through to court. '&gt;Good knowledge of legislation surrounding tenancy management and ASB. '&gt;In return we offer a fantastic benefits package which includes: '&gt;29 days basic annual leave (full time) + Bank Holidays '&gt;Auto Enrolment Defined Contribution '&gt;Defined Benefit Scheme '&gt;Optional Scheme - Salary Sacrifice '&gt;A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. '&gt;A commitment to work life balance through our Agile/flexible working principles. '&gt;Family Friendly policy with enhanced benefits '&gt;Learning and Development opportunities '&gt;Internal coaching and mentoring opportunities '&gt;Staff social events '&gt;We have great housing stock at Pioneer Group with an exceptional, same-day repair service, so you won't be distracted from your duties dealing with repair issues. This will give you the chance to really focus on what you're good at - Community engagements and housing management. '&gt;For an informal discussion please contact Brendan O'Leary, Community Housing Manager brendan.o'<a href="mailto:leary@cvch.org.uk" target="_blank">leary@cvch.org.uk</a>

Community Safety Manager

Vacancy Name Recovery Coordinator Vacancy No VN4973 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Whitehaven &amp; Workington Location Region Cumbria Location City Workington Location Postal Code Interview Date 14 Apr 2025 Job Details Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. About the role... An exciting opportunity has arisen for the position of Recovery Co-ordinator based within our West Cumbria RSC Team. Recovery Co-ordination is a diverse and rewarding role, key duties you will undertake are: <ul><li>Manage a caseload, devising, implementing, and reviewing on-going recovery and treatment plans</li><li>Facilitate and promote individuals' progression from engagement, through structured treatment, to self-sustained recovery</li><li>Reduce substance related harm to individuals and the wider community</li><li>Working collaboratively with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals</li></ul>For full person specification and job details, please visit this link. About you... You will have a passion for making a difference and fair chances for all should be at the core of everything you do. You will have an NVQ Level 3 in Health &amp; Social Care (or above or equivalent) or willing to work towards this in post. You will have a fantastic understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP, experience of delivering 1-2-1 and group therapeutic interventions. Who will you be working with.... You will be working as part of our West Cumbria RSC Team. The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers , Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. For an informal discussion regarding the post please contact Team Leader Emma Benson <a href="mailto:emma.benson@recoverystepscumbria.org.uk" target="_blank">emma.benson@recoverystepscumbria.org.uk</a> or 01900 512312. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Humankind Support Networks Waythrough offer a wide range of in-house and external training opportunities. Personal and professional, development is a key priority across the organisation. All staff across the organisation will be in receipt of regular supervision and annual Personal Development Reviews. Waythrough is an equal opportunities employer If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,020 - £30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 06 Apr 2025

Recovery Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about the team Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially. We are looking to recruit a Resident Services Coordinator on a permanent basis. More about your role Based on site 5 days a week at Broadside , you will be responsible for a number of tasks including lettings, managing the customer journey and organising various events. On a daily basis, you will conduct the lettings of apartments, follow up on existing enquiries as well as converting leads to lets. You will be required to conduct regular research of the local market reviewing rents and the service of our competitors. In addition, you will provide a high level of customer service to residents and ensure that a concierge service is provided. At Places for People, we are committed to a safe working environment so a basic DBS check is required. More about you The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential. Experience &amp; Skills <ul> <li>Lettings and Sales Experience,</li> <li>Experience within a Build to Rent setting,</li> <li>A proven track record of Customer Service,</li> <li>Excellent communication skills,</li> <li>Strong stakeholder engagement.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Resident Services Coordinator

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Hours: BANK Salary: £12.40 per hour Based at: Llanelli and Carmarthenshire area Role Purpose: Adferiad in Carmarthenshire provides a Supported Accommodation Project in Llanelli and will be developing other Supported Living Services in other areas of Carmarthenshire. The Supported Accommodation, and Supported Living Services supports individuals serious mental illness and complex needs. The Bank Staff member will have the opportunity to work in Llanelli and across other services as they are developed. The support in Adferiad projects will focus on an individuals strengths enabling them to feel safe and secure with the long-term aim of them living independently in their own homes. Staff are to work with service users in areas such as employment, training and education, debt management and daily living skills to promote wellbeing, a healthy lifestyle and independence to live in their community. The Llanelli Supported Accommodation Project is staffed 7 days a week and staff work to a shift pattern which includes unsocial hours and sleep-ins. Supported Housing Support Worker Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Oriau:BANC Cyflog: £12.40 yr awr Lleoliad: ardal Llanelli a Sir Gaerfyrddin Pwrpas y Rôl: Mae Adferiad yn Sir Gaerfyrddin yn darparu Prosiect Llety â Chymorth yn Llanelli a bydd yn datblygu Gwasanaethau Byw â Chymorth eraill mewn ardaloedd eraill yn Sir Gaerfyrddin. Mae'r Llety â Chymorth a'r Gwasanaethau Byw â Chymorth yn cefnogi unigolion â salwch meddwl difrifol ac anghenion cymhleth. Bydd aelod o Staff y Banc yn cael y cyfle i weithio yn Llanelli ac ar draws gwasanaethau eraill wrth iddynt gael eu datblygu. Bydd y cymorth ym mhrosiectau Adferiad yn canolbwyntio ar gryfderau unigolion gan eu galluogi i deimlo'n ddiogel gyda'r nod hirdymor o fyw'n annibynnol yn eu cartrefi eu hunain. Mae staff i weithio gyda defnyddwyr gwasanaeth mewn meysydd fel cyflogaeth, hyfforddiant ac addysg, rheoli dyled a sgiliau byw bob dydd i hyrwyddo lles, ffordd iach o fyw ac annibyniaeth i fyw yn eu cymuned. Mae Prosiect Llety â Chymorth Llanelli yn cael ei staffio 7 diwrnod yr wythnos ac mae staff yn gweithio i batrwm sifft sy'n cynnwys oriau anghymdeithasol a chysgu i mewn. Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Supported Housing Support Worker

Job Information ROLE OF THE JOB We have an exciting opportunity for a Private Sector Housing Officer to join our Strategic Housing Team to assist with the implementation and delivery of a Selective Licensing Scheme. You will be working with private landlords to ensure a decent standard of accommodation within the private rented sector. The post will provide a first point of contact for private landlords and stakeholders (by all access channels), dealing with enquiries on selective licensing (the licensing of private landlords in order to rent their homes in certain areas of Northumberland) and guiding though the licensing process. The post holders will be responsible for Housing Conditions in the Private Rented Sector within selective licensing areas specifically, the enforcement element of Private Sector Housing functions in relation to Parts 1, 3 and 4 of the Housing Act 2004 and associated legislation. The post holder will be based in Blyth area, working with community groups and other stakeholders in the area to contribute to the overall regeneration and improvement of the area. REQUIREMENTS OF THE JOB <ul><li>Good standard of education to NVQ Level 3 or equivalent and A sound knowledge of the private rented sector, legislation and topical issues. </li><li>Relevant experience of working with the HHSRS and property inspections </li><li>Experience dealing with projects/schemes - experience of selective licensing schemes</li><li>A sound understanding of Housing legislation specifically in relation to part 3 of the Housing Act 2004.</li><li>Full UK Driving license required </li><li>Highly motivated and enthusiastic person who is a great team player</li><li>Excellent organisational and communication skills, being able to communicate with people on all levels including council members, colleagues and members of the public.</li><li>A good level of effective IT skills along with the ability to understand and develop the use of ICT to achieve work objectives.</li></ul>For further information about this vacancy, please contact Vicky Ledger via email;<a href="mailto:victoria.ledger@northumberland.gov.uk" target="_blank">victoria.ledger@northumberland.gov.uk</a> Why choose us? We have some outstanding benefits and perks to offer you, including: <ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees) </li></ul>To see all our excellent benefits and perks, please click here. Stay connected with us on social media to keep up to date with Northumberland County Council's latest job opportunities. Facebook: NCC Jobs Group LinkedIn: Northumberland County Council Jobs Further information Please note that this is a full time position. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here . We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email <a href="mailto:hrrecruitment@northumberland.gov.uk" target="_blank">hrrecruitment@northumberland.gov.uk</a> or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Accommodation Assistant - Clayton Hotel Manchester Airport We have a fantastic new vacancy for Accommodation Assistant in the excellent Clayton Hotel Manchester Airport. With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored! This is a great chance for you to join the fastest growing hotel chain in the UK, with multiple new hotels in the pipeline and tons of developmental opportunities and extra benefits for all team members! Objective of the Role Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

Location: Ellesmere Port &amp; Surrounding Areas Salary: £26,250 per year Hours: Full-time, 37.5 hours per week (Monday - Friday, 08:00 - 18:00) On-call rota: Approx. every 10 weeks Company car provided (UK driving licence required) About the Role Serco, on behalf of the Home Office, manages the Asylum Accommodation and Support Services Contract (AASC) across the North West. Our mission is to support vulnerable asylum seekers by ensuring they have access to safe, high-quality housing and essential services. As a Housing Officer, you'll play a key role in ensuring our accommodation meets the required standards. You'll oversee properties across Ellesmere Port, Chester, and surrounding areas, carrying out inspections, handling minor repairs, and supporting service users. This is a dynamic role that requires excellent people skills, resilience, and the ability to stay calm under pressure. What You'll Be Doing <ul> <li>Conducting monthly property inspections to ensure compliance with AASC standards</li> <li>Managing the onboarding and withdrawal of properties</li> <li>Reporting and categorising property faults for resolution</li> <li>Carrying out minor repairs using your provided toolkit</li> <li>Administering operational cash (e.g., topping up utility meters, emergency payments)</li> <li>Responding to and resolving customer complaints</li> <li>Participating in an emergency on-call system on a rota basis</li></ul>What We're Looking For <ul> <li>Previous experience as a Housing Officer is ideal, but we also welcome candidates with property management experience or a background working with vulnerable individuals</li> <li>Strong communication and conflict resolution skills</li> <li>The ability to handle challenging situations, such as anti-social behaviour, safeguarding concerns, and medical needs</li> <li>A full UK driving licence (essential for traveling between properties)</li> <li>Ability to pass a Criminal Record Bureau (CRB) check and Home Office security clearance</li></ul>Why Serco A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture. What we offer <ul> <li>Salary £26,250</li> <li>Pension - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure &amp; Hospitality</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>Choose Serco for the opportunity to work with a company that prioritizes the betterment of people's lives and the provision of quality accommodation for those in need. #aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

What you'll be doing Supported Housing Officer (Housing First) £31,350 per annum + benefits ¦ South Gloucestershire ¦ Home-based Full Time ¦ 6-months fixed term contract ¦ 37 hours per week Closing Date: 27th March 2025 Interview Dates: 28th and 31st March 2025 Your Kindness. Their New Home. Better Lives. Every day, people who are homeless struggle to find and keep stable housing. As our Housing First Supported Housing Officer, you'll give the intensive hands-on support that helps them move from the streets into a safe home where they can rebuild their lives with dignity. This job is about building trust. You'll work with up to 7 customers, making connections with people who may have been homeless for years and who often face challenges with mental health and substance use. You'll be their helper and supporter, guiding them through housing applications, benefits, setting up their new homes, and finding paths to a more stable future. Picture yourself as the key person who supports people that others may have given up on. Your patience and kindness will help them not just get housing but succeed in it - making their lives better for years to come. What you'll be doing <ul> <li>You'll work from home, traveling to meet customers wherever they are-on the streets, in temporary housing, or in their new homes</li> <li>You'll build caring relationships with people who are likely to have been homeless for a long time. You might start with simple things like meeting for coffee to build trust</li> <li>You'll create and deliver support plans that focus on each customer's needs and strengths, helping with housing forms, benefits, healthcare, and finding funding for basic home items</li> <li>You'll provide complete support and, in some cases, may be your customers' helper for up to several years</li> <li>You'll work with partner agencies to ensure your customers get all the help they need, continuing to support them even when they face setbacks</li></ul>What you'll get in return Beyond a salary of £31,350 pro rata and the chance to make a transformational difference in people's lives, you'll get: <ul> <li>26 days annual leave per year pro rata (plus bank holidays) rising to 29 days after 3 years</li> <li>Your birthday off as an extra holiday</li> <li>Up to 10% matched pension contribution</li> <li>Optional participation in an Out of Hours On-Call Manager Rota</li> <li>Flexible benefits including the ability to buy additional leave, gym membership, Health Cash Plan</li> <li>'Perks at Work' giving you access to thousands of discounts</li> <li>Access to an Employee Assistance Programme for your own wellbeing</li></ul>More about you We're looking for someone with compassion and commitment to help people who have experienced long-term homelessness rebuild their lives. Essential: <ul> <li>Experience in housing support, social care, or community settings</li> <li>A full UK driving license and access to your own car</li> <li>Ability to build trusting relationships while maintaining professional boundaries</li> <li>Good communication skills with diverse groups of people</li> <li>Organised approach to record-keeping and casework</li></ul>Desirable: <ul> <li>Understanding of the Housing First approach</li> <li>Knowledge of mental health and addiction support needs</li> <li>Experience working with people who have experienced homelessness</li> <li>Familiarity with Microsoft programs</li> <li>Ability to use strengths-based approaches that promote independence</li></ul>You'll primarily work across South Gloucestershire, though you may occasionally support other areas in B&amp;NES and North Somerset. As a home-based role, you'll have flexibility in how you organise your day around customer needs. About Curo We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide. We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers. We're committed to making our recruitment process accessible to everyone -- if you need any adjustments to help you apply or interview, please contact our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> Would you like to have an informal discussion about the role? Please contact Kevin Papps on 07773 073510. About Curo Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers. We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West! One more thing We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies. If you need support to assist you to make an application or attend an interview, then please email our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> and we will be happy to help. Benefits Birthday leave Holiday trading Hybrid working Life assurance Online shopping Pension

Supported Housing Officer (Housing First)

Job description Full Time, Permanent positions available Bristol City Council's Housing Options Service has several vacancies available for Housing Advisors to work within the Homelessness Prevention Team. The team are specialists in working with families and single people who are homeless or at risk of homelessness, to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems. Key responsibilities:<ul> <li>Work face to face with citizens to identify issues and steps to prevent homelessness.</li> <li>Liaise with a wide range of statutory and voluntary agencies, maintaining regular communication with their representatives.</li> <li>Promote and provide authoritative advice and assistance on homelessness prevention and a range of housing solutions.</li> <li>Advise landlords and tenants regarding their statutory rights.</li> </ul>Skills and requirements:<ul> <li>Excellent communication skills, including negotiation and mediation.</li> <li>Knowledge and understanding of relevant legislation.</li> <li>Problem-solving abilities and strong written communication skills.</li> <li>Ability to present information in a clear, legible, and logical manner.</li> <li>Strong conciliation skills to facilitate understanding between groups with potentially conflicting objectives.</li> </ul>Some of these posts may involve working in specialist areas, which will be discussed further at the interview stage. If you haven't already done so, find out more about our service and the role, including a day in the life profile, on our recruitment site. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Will Penberthy: <a href="mailto:will.penberthy@bristol.gov.uk" target="_blank">will.penberthy@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Housing Advisor

Head of Housing Location: Birmingham, Castle Vale Salary: £55,883 - £66,583 per annum, pro rata Position Type: Full Time Contract Type: Fixed Term Contract - 9 Months Closing Date: Friday 04 April 2025 Join Our Team and Make a Difference! '&gt;Are you an inspirational leader with a passion for housing and community? Do you thrive in a fast-paced environment, driving excellence in service delivery and tenant engagement? '&gt;If you're looking for a rewarding opportunity to shape the future of community housing while working in an outstanding organisation that values collaboration, innovation, and customer focus-this is the role for you! '&gt;As Head of Housing, you will lead with vision and purpose, ensuring the effective management of our full range of housing services while prioritising customer satisfaction. You will work closely with internal teams, stakeholders, and community partners to create sustainable housing solutions that positively impact lives. '&gt;Key responsibilities include: <ul> <li>Lead, inspire, and develop a high-performing team, fostering a culture of excellence, collaboration, and outstanding customer service.</li></ul><ul> <li>Engage with key stakeholders and collaborate to achieve results '&gt;Monitor housing trends and policy changes to continuously enhance services and create new opportunities. '&gt;Oversee budget management to ensure financial sustainability and efficiency. '&gt;Support customer led engagement that strengthens community relationships '&gt;Provide clear performance metrics and reports, developing strategies to improve results.</li></ul>This role is offered on a Fixed Term Contract basis for 9 Months however there is scope for the role to be made permanent. '&gt;To success in this role, you'll need: '&gt;A driven, customer-focused mindset with a track record of delivering exceptional housing services. '&gt;Proven leadership skills with the ability to inspire and motivate teams to achieve great results. '&gt;Strong knowledge of housing law, policies and regulation. '&gt;Excellent problem-solving, negotiation, and communication skills. '&gt;In return we offer a fantastic benefits package which includes: '&gt;29 days basic annual leave (full time) + Bank Holidays '&gt;Optional Defined Benefit, Salary Sacrifice Pension Scheme '&gt;A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. '&gt;A commitment to work life balance through our Agile/flexible working principles. '&gt;Family Friendly policy with enhanced benefits '&gt;Learning and Development opportunities '&gt;Internal coaching and mentoring opportunities '&gt;Staff social events '&gt;We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. '&gt;The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences. Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Head of Housing

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at The Fairways in Clarkston. The Fairways is an exclusive Retirement Living development of 28 one and two-bedroom retirement homes. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Overview Join Camden's Routes off The Street (RTS) Service - Outreach Worker At Change Grow Live, we are passionate about making a real difference in the lives of those experiencing homelessness. Camden's Routes off The Street (RTS) delivers an integrated approach, combining assertive street outreach with a multi-agency hub. This innovative service provides tailored support pathways for individuals experiencing rough sleeping or involved in street-based activity in the borough. We are now recruiting a committed individual to join our dynamic and experienced Camden Routes off The Street team, based in the heart of Camden Town. This is your opportunity to make a meaningful impact and be part of a service that delivers real change. As an Outreach Worker within the RTS team, you will play a key role in supporting individuals to move off the streets and towards stable housing. Please note: This role will require you to walk for extended periods to conduct street outreach and provide direct support. This role involves working weekends, evenings, and early mornings as part of the outreach support provided to those in need. Additional Information: Location: Camden Hours: Full-time (37.5 hours per week) Yearly Full Time Salary Range: £27,861.26 - £32,002.35 (pro rata for part time hours) London weighting Allowance: £4,133.14 *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Key Responsibilities: <ul><li>Build trusting relationships with individuals experiencing rough sleeping or involved in street-based activity.</li><li>Conduct outreach shifts across the borough, engaging with individuals in all weathers, including mornings, nights, and weekends.</li><li>Support individuals to access accommodation, physical and mental health services, substance use support, benefits, and more.</li><li>Empower individuals by amplifying their voices, ensuring they are heard and supported in expressing their needs and strengths.</li><li>Work closely with partner agencies, collaborating to provide comprehensive support.</li><li>Accurately record all interactions with individuals and other professionals to ensure a clear and coordinated approach.</li></ul>Who We Are Looking For: We are seeking compassionate, resilient, and proactive individuals who are dedicated to making a positive difference in the lives of those experiencing homelessness. To excel in this role, you will: <ul><li>Bring experience in supporting individuals with complex needs, including homelessness, mental health, and substance use challenges.</li><li>Be comfortable working both independently and as part of a dynamic team, with a proactive attitude toward solving challenges. </li><li>Experience in engaging and supporting individuals with multiple and complex needs.</li><li>Be a skilled communicator, able to engage and build trust with people from diverse backgrounds, helping them navigate services and make positive changes in their lives.</li><li>Have a strong understanding of homelessness issues and be able to work collaboratively with a range of partners to support individuals in crisis.</li><li>Approach every situation with empathy, flexibility, and a focus on empowering those you support to achieve their goals</li></ul>Why Work with Us: What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>**If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 14/4/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Lukasz Fila | <a href="mailto:lukasz.fila@cgl.org.uk" target="_blank">lukasz.fila@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Homeless Street Outreach Worker

Job Description Contract Type: Permanent Working Hours: 18.5 hours per week | Thursday, Friday and alternate Wednesdays between the hours of 8.00am-5.30pm Worker Type: Hybrid Worker Salary: Salary Grade D - £25,992 (Level one) rising to £26,835 per annum (Level three) (Part time pro rata actual amount is £12,996 - 13,417.50 per annum) Location: St Ann's Valley Centre We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To provide a comprehensive housing advice and assistance to customers on a diverse range of issues to support the delivery of the Tenancy and Estate Management service in customer contact points across Nottingham city. To provide an effective and high-quality administrative support service. It's a challenging role but the rewards in terms of fulfilment are high and you'll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live. About You The ideal candidate will have: <ol> <li>Experience of working within a team and of proactively working towards joint targets.</li> <li>Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.</li> <li>Proficient in the use of all Microsoft applications (Word, Excel, PowerPoint) and be able to prepare accurate reports, graphs and spreadsheets and carry out day to day admin duties as required.</li> <li>Ability to demonstrate self-motivation and work proactively with minimum supervision.</li> <li>Proven ability to work to a high level of accuracy</li> <li>Demonstrated a supportive approach to managing customer services and relationships, whilst maintaining a professional attitude</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. You can find the job description for this post here: <a href="https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf" target="_blank">https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf</a> At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 4th April 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews: 25th April 2025 at our Bulwell Riverside site - Please note this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Housing Officer NCCHS

Target Housing is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! The Role You will be based in Hull and will deliver high quality support to individuals who have a learning disability and /or autism. The support will be provided in our accommodation, as well as in the community and other appropriate settings. You will have an allocated caseload and be responsible for completing risk assessments, support plans and other paperwork. You will play an instrumental part in empowering individuals to live more independently, co-ordinating support with other key agencies, attending multi-disciplinary meetings. The support will include but not be limited to, assisting with daily living skills including shopping, attending appointments, accessing community resources, health care and accessing and dealing with benefits to maintain a safe and comfortable living environment. The service is 7 days a week and will include some weekend work. Responsibilities include: <ul><li>Deliver 1:1 support to clients in line with the goals set out in their support plan</li><li>Liaise with the others involved in an individual's care regarding progress towards set goals</li><li>Keep up to date, accurate and professional recordings of support delivery</li><li>Liaise with external agencies and professionals involved in clients support</li><li>Work flexibly as part of the staff rota to ensure safe staffing levels are met (five days out of seven)</li><li>Encourage and support service users to take part in activities</li><li>Encourage service users to contribute fully to their care and support plan</li><li>Support service users with personal administration, form filling and making benefit claims as necessary</li></ul>This is not an exhaustive list of duties. Qualifications / Requirements: <ul><li>A valid UK driving license and access to own roadworthy vehicle. Business insurance will be required.</li><li>Enhanced DBS check.</li><li>Right to work in the UK.</li><li>Experience working with mental health</li><li>An understanding of relevant legislation relating to vulnerable adults</li><li>Experience of working in partnership with Local Authorities and Health/Social Care professionals</li><li>NVQ level 2 in Health and Social Care is preferred</li><li>Intermediate IT skills which must include Outlook, Word and Excel</li><li>Effective and clear written communication skills in report writing, risk assessments and form completion</li><li>Excellent time-management skills</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with Amanda Fields, Head of Care. <a href="mailto:Amanda.fields@targethousing.org.uk" target="_blank">Amanda.fields@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Get the word out!

Housing Support Worker

Job Title Trainer - Homelessness &amp; Multiple Disadvantage Dept Housing Contract Type Fixed Term Contract - 31/03/2026 Location Remote with occasional onsite work Hours Full Time 35 hours M-F Working Pattern M-F equal hours Grade / Salary Band Band 4 £29,556 - £32,139 Benefits <ul><li>25 days holiday plus bank holiday (Pro rata)</li><li>Flexible working</li><li>End of Year shutdown</li><li>Opportunities for Learning &amp; Development</li></ul>Line Manager Multiple Disadvantage &amp; Homelessness Programme Manager Direct Reports N/A Key Contacts MD &amp; Homelessness/ Housing/ Training Travel Occasional on-site work About Standing Together: Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable. Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse. Purpose of the role: This role is a key component of the wider DAHA Homelessness &amp; Supported Accommodation Project, funded to enhance support for vulnerable individuals. The primary responsibility is to upskill frontline professionals on domestic abuse, with a particular focus on supporting survivors facing multiple disadvantages. By addressing a critical gap in the homelessness sector, this role ensures that the needs of women and survivors of domestic abuse are better understood and supported, offering a more inclusive, trauma-informed approach to care and accommodation. Key Duties - What you will be doing: <ul><li>Deliver a range of domestic abuse training to housing, homelessness, and domestic abuse professionals.</li><li>Lead the delivery of training courses, ensuring effective and consistent execution.</li><li>Collaborate with the DAHA Accreditation Manager to adapt and develop training materials.</li><li>Work with Housing Programme Managers and specialists to create innovative and accessible training content.</li><li>Support the evaluation of training programmes to assess their impact and identify improvements.</li><li>Manage administrative processes to ensure CPD accreditation for training materials.</li><li>Coordinate with the Business Support Officer to manage delegates and courses effectively.</li><li>Provide regular updates to the Multiple Disadvantage &amp; Homelessness Programme Manager, ensuring alignment with priorities and timelines.</li><li>Communicate proactively with external partners and maintain strong working relationships with stakeholders.</li><li>Adhere to organisational policies, promoting equality, inclusion, and anti-discriminatory practices.</li><li>Contribute to the development and sustainability of the organisation, sharing feedback and fostering collaboration.</li></ul>About You - Skills &amp; Experience: <ul><li>In-depth understanding of domestic abuse, its dynamics, and its impact on survivors.</li><li>Knowledge of the coordinated community response to domestic abuse and a commitment to partnership working to improve that response.</li><li>Experience in safeguarding, particularly in the context of domestic abuse.</li><li>Proven ability to work in partnership with both voluntary and statutory sector agencies to ensure effective collaboration.</li><li>Experience in developing and adhering to organisational protocols, procedures, and best practice guidance.</li><li>Commitment to equal opportunities in both employment and service delivery.</li><li>Strong team player with excellent communication, written, and presentation skills.</li><li>Self-motivated and capable of using initiative and judgement when working with colleagues and partner agencies.</li><li>Comprehensive understanding of the intersections of VAWG (Violence Against Women and Girls), homelessness, and multiple disadvantage.</li><li>Proven experience in delivering training, both in-person and virtually, using tools such as Mentimeter and Zoom, while addressing diverse learning needs.</li><li>Ability to create safe, trauma-informed training environments, challenge victim-blaming attitudes, and promote intersectional and anti-racist values.</li><li>Proficient in using word processing, spreadsheets, databases, data collection systems, email, and website technology, preferably in a Windows-based environment.</li><li>Experience working in frontline domestic abuse and/or homelessness services, with a strong understanding of the challenges faced by frontline workers supporting survivors and perpetrators of domestic abuse and multiple disadvantage.</li></ul>Join Us If... If you're dedicated to enhancing domestic abuse training, enjoy working in partnership, and want to make a tangible difference in the lives of survivors, we'd love to hear from you. Right to Work and DBS Check Applicants must have the right to work in the UK and will undergo a Disclosure &amp; Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines. Equality, Diversity, and Inclusion At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences. Information Appointment will be subject to a satisfactory DBS check. Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page. Please note that we may close this job advert early if we receive a high volume of applications.

179 Full time Jobs