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Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Home based but located close to Larkhill, SP4 8NR Salary: Competitive + Company car/Car allowance Full time, Permanent Quantity Surveyor - Driving Commercial Excellence in Facilities Management Are you a skilled professional with expertise in cost management and contract compliance? As a Quantity Surveyor, you will play a pivotal role in ensuring the successful delivery of projects by maintaining commercial control, fostering strong stakeholder relationships, and driving value for money across all operations. In this role, you will inspire confidence and professionalism, motivating your team to excel and ensuring outstanding delivery under the VIVO contract. You will build robust relationships with key stakeholders, lead by example, and set high standards of quality and efficiency. Your ability to make sound decisions, maintain focus in dynamic environments, and deliver measurable results will contribute to the success of our mission. This is an opportunity to leverage your commercial acumen and leadership skills to deliver impactful solutions while upholding our commitment to sustainability and excellence. Join us as a Quantity Surveyor and drive success in a challenging, rewarding environment. In this role, you will adhere to all Health and Safety and Sustainability policies, ensuring compliance with statutory requirements and company procedures. You will work collaboratively with client personnel, fostering effective relationships to streamline contract management and ensure that all commercial documentation and reports are completed to the highest standards. Your technical expertise will involve providing cost advice for Core and Additional Services, ensuring contract processes are followed, and attending risk meetings to manage and mitigate risks. You will actively support sustainable practices, promoting carbon reduction and utility consumption initiatives in line with the Ministry of Defence's goals. People management is integral to this role. You will liaise closely with site and area management teams, DIO, and end users, ensuring all team members understand their responsibilities and obligations under the service delivery contract. Through effective communication, you will instil confidence in stakeholders, negotiate persuasively, and provide guidance on contract particulars. You will support the operational teams in dispute avoidance and resolution, offering commercial insights to optimize performance. Commercially, you will lead change management under the FDIS Contract, ensuring that stakeholder timelines are met. Your responsibilities will include managing supplier payments, monitoring supply chain performance, and assisting in developing and implementing risk management procedures. You will also prepare monthly cost reports, price Core and Additional Services to meet contract requirements, and ensure adjudications are performed accurately and efficiently. What You Need To Do The Job You should have commercial experience in social housing, property maintenance, or a related field, with expertise in developing cost models, risk analysis, work proposals, and dispute resolution. Strong communication, negotiation, and interpersonal skills are essential, alongside the ability to maintain collaborative working environments and prevent fraud. A qualification at HND/Foundation Degree level in Quantity Surveying, or equivalent experience, is required. Knowledge of facilities management or commercial construction, particularly in handling large or concurrent smaller projects, will be advantageous. Experience in a social housing environment, familiarity with BS11000 Collaborative Business Relationships, and knowledge of utility consumption reduction will set you apart. Evidence of Continuing Professional Development and membership in a professional body are advantageous. What We Offer: <ul> <li>6% employee matched pension contribution</li> <li>25 days annual leave</li> <li>Single private medical cover</li> <li>Company car/car allowance</li> <li>Rewards Hub</li></ul>VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

Quantity Surveyor - Social Housing

Job Description Organisation: London Borough of Waltham Forest Salary: £49,083 - £52,116 (PO5) Contract Type: Full-time, Permanent Working hours per week: 36 Working style: Hybrid - Working 3-4 days on-site, 1 day work from home. Application Deadline: 17/01/2025 Proposed Interview Date(s): Week commencing 27 January 2025 Reference: 1447 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role: We are currently hiring for one Disrepair Surveyors to join our thriving Housing directorate. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims. </li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items. </li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets. </li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly. </li> <li>Challenge customers' practice and minimise risk, referring concerns to line manager.</li> </ul>Knowledge, Skills and Experience: <ul> <li>Experience of administering building contracts. </li> <li>Experience of administering partnering contracts. </li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul>Indicative Qualifications and Requirements: <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul>Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a>. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice.

Disrepair Surveyor

Barnsley AST based in Rotherham Support Worker Please note this role requires a full driving licence and access to a roadworthy vehicle Salary: Starting salary £25,115, rising to £26,425 after 12 months and rising to £27,355 after a further 12 months. Pro rata Barnsley AST based from the Rotherham office. Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li> Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li> Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li> Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li> Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li> Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li> Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li> Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li> Review support plans periodically and adapt them according to changing needs</li></ul><ul><li> Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li> Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li> Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li> Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li> Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li> Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li> Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li> Assist in the delivery and development of resident activities.</li></ul><ul><li> Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li> Participate in office duty arrangements.</li></ul><ul><li> Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li> Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li> Attend and participate in training sessions or activities as required.</li></ul><ul><li> Participate in team meetings and supervision as required,</li></ul><ul><li> Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li> Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li> Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date 06/01/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker (Barnsley)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: HMP Hindley, Wigan Full Time Hours: 37.5 per week Full Time Salary Range: £27,449.52 - £31,529.41 (pro rata for part time hours) Contract Type: Perm Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 17/1/2025 Closing Date 8/1/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Kate Amanda Gallagher | <a href="mailto:Kate.Gallagher@cgl.org.uk" target="_blank">Kate.Gallagher@cgl.org.uk</a> | 01942663308 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Laita Labs is the main development team behind ParaSwap, a leading DeFi exchange and middleware with another 87 Billion dollars in lifetime volume. In addition to building the smart contract protocols, Laita Labs is also responsible for its Web3 API, used by many of the leading protocols in the space. As one of the most established protocols in space, ParaSwap has a global community composed of users with different experiences interacting with Web3. From newcomers to the space to advanced smart contract developers, being part of the ParaSwap community places you at the heart of DeFi. To reach out to our community, we use both traditional communication methods like Twitter, Telegram and Discord as well as novel coordination mechanisms, such as working with ParaSwap DAO and engaging in onchain social networks. As ParaSwap continues to grow in its number of users interacting with the protocol, we at Laita wish to empower its growth by finding someone who can help scale our communication with the community and make it show that we are both hearing them and helping them navigate this ever changing space. Your role as a Community Manager will be to help with the day-to-day support of the community, be it in answering questions they might have about ParaSwap or DeFi, engage proactively with them on social media, or create content of recent updates to keep everyone in the know of latest developments. Working with the Laita Labs team will give you the opportunity to connect to a new emerging world and assist with onboarding users to the future of finance and self-ownership, all while collaborating with a top-notch team of developers and builders. Requirements <ul> <li>Strong familiarity with the English language, with other languages being also a strong optional. </li> <li>Understanding of Ethereum block explorers, transaction diagnostics and wallet interactions with dApps</li> <li>Experience in written community communication, be it through short-form social media or help center articles.</li> <li>Familiarity with customer service and satisfaction and best practices for conflict resolution</li> <li>Acquainted with the Web3 culture and community in both social networks and forums, preferably within the context of ParaSwap DAO or one of its major partners.</li> <li>[optional] Familiarity with the ParaSwap API and SDK, or other similar protocols</li> <li>Ability to work well in a small agile team and independently</li> </ul>Personal Characteristics <ul> <li>A strong emotional intelligence is needed to understand the needs of the community and customers, and be able to resolve conflict through times of confusion or distress.</li> <li>Willingness to proactively engage with the web3 culture and community in a light-hearted, yet still professional manner.</li> <li>Excellent relationship building and engagement with people from different cultures and skill levels. </li> <li>Lateral thinker &amp; problem solver. Agile and not against change. Innovative and proactive to drive initiatives.</li> <li>Exceptional analytical skills and the ability to promptly establish priorities and actionable insights</li> </ul>Benefits <ul><li>A world class team of top notch individuals.</li></ul><ul> <li>Direct connections to top DeFi core teams</li> <li>Competitive compensation package (Fix + Tokens)</li> <li>Fully remote environment or local co-working spaces</li> <li>Flexible working hours</li> </ul>

Community Manager

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? A fantastic, new opportunity has arisen to become a Recovery Coordinator within our Nottinghamshire Change Grow Live substance misuse service. As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. Responsibilities You will be open, compassionate, and driven to provide the very best care and support for everyone. You will need to be self-motivated with excellent communication skills and be comfortable working with multiple teams internally and externally. You will need to have experience of managing caseloads of people and know how to manage risk and minimise harm. You will also need knowledge of substance misuse and related issues, through a previous professional role, academic study or from personal recovery experience. You will be focused on helping people to achieve positive outcomes by coordinating their personalised recovery journey, through thorough assessment and support planning. You will oversee their participation in group programmes, courses, treatment, and medical reviews, whilst continually managing risk and minimizing harm. Successful candidates have previously worked in the following areas: <ul><li>Substance misuse services</li><li>Rehabilitation services</li><li>Support worker within elderly care or with adults with a learning disability</li><li>Prison service</li><li>Children's services, supporting young people</li><li>Hospitals and other medical practices</li><li>Safeguarding</li></ul>To be successful you will need to have experience/understanding: <ul><li>An understanding of drug and alcohol issues and experience of working within a related field.</li><li>Gender specific working and associated risks and challenges</li><li>People experiencing multiple disadvantages ie: Homelessness, Mental health, Domestic Abuse.</li><li>Experience in managing caseloads of people within a CQC registered service</li><li>A commitment to multi-agency working and establishing partnerships with other professions</li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency.</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information, e.g. reports.</li><li>Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives.</li><li>Good working knowledge of mental health interventions, services, and good practice.</li><li>Gender Specific working</li></ul>Please refer to Job specification NB: This role is based in Nottinghamshire County south covering Hucknall/Broxtowe/Gedling/Rushcliffe. However as with all our roles it is Nottinghamshire wide and there may be requirements to travel to our other sites accross Nottinghamshire. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 8/1/2025 Closing Date 29/12/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Louise Dolan | <a href="mailto:Louise.Dolan@cgl.org.uk" target="_blank">Louise.Dolan@cgl.org.uk</a> | 07551603510 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Believe in People? The best people have one thing in common. They care. Are you passionate about making a positive impact in people's lives? Join us at Change Grow Live, a charity dedicated to creating a difference for those using our services. At our core, we believe in being open, compassionate, and bold, values that our team members embody daily as we strive to help individuals change the course of their lives, grow as unique individuals, and live to their fullest potential. We are thrilled to present an exciting opportunity for a Recovery Coordinator to join our dynamic team in Southwark. Our Southwark service is a vibrant, collaborative team, comprising a dedicated lineup that includes a service manager, consultant psychiatrists, medical professionals, compassionate nurses, attentive healthcare assistants, empathetic recovery staff, passionate volunteers, efficient administrators, and supportive peer mentors. Together we are committed to transforming lives and fostering hope. We believe that every person deserves the opportunity to overcome addiction and build a brighter future. Where: Southwark Allowances: £4072.06 Inner London Weighting, pro rata Full Time Hours: 37.5hrs per week Full Time Salary: £27,449.53 - £31,529.41 dependent on experience, pro rata if part time Contract Type: Permanent Responsibilities About Us: In our Southwark service, we provide comprehensive support tailored to each individual's journey. We aim to empower every individual through holistic support and personalised treatment to meet their unique needs. From one-on-one sessions to medical treatments, our goal is holistic care that encourages growth and recovery. The Role: Join our team in Southwark and play a pivotal role in: <ul><li>Supporting service users throughout their treatment journey.</li><li>Conducting assessments and developing personalised recovery plans.</li><li>Advocating for access to partnership services.</li><li>Collaborating with individuals to facilitate social integration and recovery.</li></ul>About You: To excel in this role, you'll need: <ul><li>experience of managing an opiate caseload with prescribing clinic experience.</li><li>A solid understanding of substance misuse issues.</li><li>Excellent communication and IT skills.</li><li>Proactive and independent work ethic.</li><li>Knowledge of mental health interventions and services.</li><li>Strong interpersonal skills for collaborative work.</li></ul>What We Offer: <ul><li>Competitive salary and benefits.</li><li>Ongoing professional development and training.</li><li>Supportive work environment.</li><li>Opportunity to be part of a meaningful mission.</li><li>25 days holiday (+ bank holidays) rising for each years' service "Capped at 30 days", pro rata </li><li>Pension scheme and various benefits.</li><li>Refer a Friend Scheme.</li></ul>Come join us on our journey of empowerment and holistic support, where we prioritise the well-being of each individual. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe Inner London Weighting (£4,072.06) Closing Date 27/12/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Joanna Hudon | <a href="mailto:joanna.hudson@cgl.org.uk" target="_blank">joanna.hudson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy Full time, 37 hours a week. £23,775 progressing up to £25,027 Southampton Young People and Parents provides supported accommodation for up to 20 people between the age of 16 and 21, including care leavers and looked after children. As well as up to 30 young parents, between the age of 16 and 21, with babies or young children who are homeless or at risk of homelessness. The service operates across various locations in Southampton, each is tailored to the needs of the clients and offer various levels of support. You will be working closely with family nurse practitioners, social services and other agencies to support young parents to develop good parenting skills and to keep their children safe. Our aim is to support young people with their individual support needs to enable them to gain life skills to move on to long term, lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you will be making a difference in the lives of those you support then this is the role for you! MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them.</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework.</li> <li>You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community.</li> <li>You will be extremely conscientious in areas such as safeguarding and lone working.</li> <li>You will work closely with key partner agencies include Children's Service, Family Nurse Partnership, Pathways and Met Team</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>Any other reasonable task as requested by a member of staff</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Full drivers licence and access to a vehicle is desirable for this role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker (Young People)

The Vacancy Full time 37 hours a week. Working a 7 week rolling rota with a mix of early (7am to 3.30pm), mid (9am-50pm) and late (12pm - 8pm) shifts. £23,775 progressing to £25,027 Bournemouth Housing First supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team. Our team will be providing intensive, one to one support to enable clients to maintain their accommodation and achieve their goals. If you love working with people, and are looking for an exciting role, where you can develop your skills, then this is the role for you. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to support and will work with them on a one to one basis out in the community and in the clients homes.</li> <li>You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them</li> <li>You will link in with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation</li> <li>You will support clients to attend appointments and act as a link for clients to engage in services with the aim to improve their physical and mental health</li> <li>You will work with people to identify their strengths and talents, and encourage them to focus and build on these, with a view to affecting behavioural and lifestyle changes that are positive and sustainable</li> <li>You will be conscientious in areas such as safeguarding and lone working</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>You will challenge harmful behaviours and play an active role in encouraging people to come inside from the street, or to play an active part in sustaining their accommodation</li> <li>You will support them to manage and safely manage alcohol and or substance misuse</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy</li> <li>You will work with external partners to maximise the opportunities available to clients so that they can resettle in the community. Specifically working closely with the client's property owners and Bournemouth, Poole and Christchurch councils to ensure a successful tenancy</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>You will gain knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach</li> <li>You will be non-judgemental and work towards the clients' goals and not towards societies expectations</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>Any other reasonable task as requested by a member of staff</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. You will receive support and training in understanding the key principles of Housing First but some prior research and understanding of the support model is desirable Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches</li> <li>Important: Driving licence and access to a car is essential for this role</li> <li>Important: Job requires staff to work on a rota including some weekends and has elements of lone working in the community</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Support Worker Salary: (full time) Starting salary £25,115, rising to £26,425 after 12 months and rising to £27,355 after a further 12 months. Pro rata This role requires a full driving licence and access to a roadworthy vehicle Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li> Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li> Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li> Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li> Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li> Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li> Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li> Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li> Review support plans periodically and adapt them according to changing needs</li></ul><ul><li> Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li> Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li> Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li> Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li> Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li> Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li> Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li> Assist in the delivery and development of resident activities.</li></ul><ul><li> Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li> Participate in office duty arrangements.</li></ul><ul><li> Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li> Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li> Attend and participate in training sessions or activities as required.</li></ul><ul><li> Participate in team meetings and supervision as required,</li></ul><ul><li> Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li> Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li> Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date 06/01/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

The Vacancy JOB PURPOSE Full time, 37 hours a week. Working on a rota basis, 10am to 6pm 5 days a week, will include working some weekends. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team across three services in Portsmouth to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li></ul><ul> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul><ul> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Lettings Officer - £36,435 pa The Lettings Officer will be part of the Tenant Services Team, providing a highly professional customer focused lettings service to applicants for Hightown's rented housing. Liaising with Local Authority Partners and Hightown's Housing Officers, the Lettings Officer will work to ensure that Hightown's rented homes are let swiftly and appropriately. Duties will include advertising properties, assessing applicants and preparing for tenancies to start; Working closely with local authorities the Lettings Officer, will seek to improve the level of service in response to demand for housing, regulatory requirements and best practice. Duties will include co-ordinating activity to turn around empty properties within target times, ensuring that sufficient and accurate information about properties is available to applicants, including the correct rent information, processing tenancy terminations, advertising properties, liaising with other Hightown departments regarding the timing of new builds and relets, processing nominations and applications, arranging viewings and maintaining Hightown's internal transfer list. Administrative processes to support this work are carried out by the Housing Management Administrators. Key Responsibilities: <ul><li>To have a detailed knowledge of Hightown's voids, allocations and lettings policies for each tenure type and provide advice on this to internal and external stakeholders.</li><li>To take prompt action on all void properties to ensure that they are let as quickly as possible and well within target times; working closely with those responsible for the various administrative processes involved.</li><li>Advertise properties in accordance with the requirements of the each local Authority's requirements, including creating adverts on Locata, or similar systems, and completing requests for nominations.</li><li>To undertake comprehensive pre-tenancy assessments and submit these to the Income Recovery and Lettings Team Manager for approval</li><li>To keep abreast of current legislation regulatory requirements and best practice.</li></ul>A Full UK Driving Licence and Access to a Car is essential for this role. Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>Regular support from your line manager and colleagues</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Friendly and supportive team environment</li><li>Employee assistance helpline</li><li>Mileage paid for car usage</li><li>Well-equipped on-site gym</li></ul>About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year. If you are interested in joining our friendly team, please apply below. Closing Date: Sunday 29th December 2024 Interview Date: Wednesday 8th January 2025 To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities &amp; Disability Confident Employer.

Lettings Officer

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Job Description Job Title: Support Worker (Supported Housing) Contract Type: Permanent Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: 7 day rota (shifts include 7.15am - 3.15pm or 1.30pm - 9.30pm) and alternate full weekends plus some bank holidays Location: Old Tea Warehouse, High Wycombe If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker This role is based at Old Tea Warehouse in High Wycombe. Old Tea Warehouse is a medium-high risk supported accommodation service for vulnerable customers aged 18-65. This is a fast-paced, dynamic environment where customers have experienced homelessness and may have complex needs such as substance misuse, mental health, history of offending, etc. You will provide support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: <ul> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Interviews will take place on 13th and 17th January 2025. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Support Worker (Supported Housing)

Job Description Accommodation Officer Fixed Term Contract/Secondment for 18 months Salary: Band 7 - £31,067 - £35,235 p.a. Full Time: 37 Hours per week - Hybrid working (Demand led &amp; once fully trained) The Service: Portsmouth City Council's Housing Needs, Advice &amp; Support Service works directly with customers to help deal with housing issues and prevent homelessness in the city. We are a busy front-line service dealing directly with customers, many of whom are vulnerable and/or facing homelessness. The service assess and advise customers on the Housing Needs, Advice &amp; Support available to them, provide support services to vulnerable people and rough sleepers, provide temporary accommodation and link with providers to help people move into more permanent accommodation. The Accommodation &amp; Allocations team provide the link into accommodation for those that approach the council. This includes temporary accommodation for the homeless and links to external housing providers, including housing associations and private sector landlords, who the council allocates housing to. What is the role? Customers will be assessed and receive advice from the front line Housing Needs, Advice &amp; Support team. This role is to support the customer into the most suitable temporary accommodation for their needs. This role will understand what is available and what is suitable and be aware that a sustainable service needs to ensure that the availability of properties is at least equal to the rate of people needing emergency temporary accommodation. Please click HERE for the full job profile which includes what the role will involve! Who is the person? You need to have: <ul> <li>A good understanding of all relevant legislation relating to the temporary housing of homeless people, and of tenancy legislation </li> <li>An awareness of the diversity within Portsmouth's private housing market, and the options for temporary accommodation. </li> <li>Demonstrate experience of building a positive rapport with customers. Demonstrate an ability of working with customers in a challenging front-line service and be comfortable visiting customers in their home. </li> <li>Understand the demands of the customer, prioritise and respond accordingly, whilst tailoring your approach to the needs of different individuals.</li> <li>Demonstrate examples of how you would provide help and support to our customers to enable them to meet their responsibilities as a tenant and actions you may take as a consequence of a tenant not adhering to the tenancy agreement. </li> <li>Be able to keep calm and stay objective when dealing with sensitive / challenging situations and be able to effectively manage challenging customers.</li> <li>Be pro-active and highly motivated with the ability to work quickly, accurately and consistently when under pressure, managing your time effectively and be able to manage conflicting priorities appropriately.</li> <li>Can understand the customers' needs and translate them into finding the right accommodation </li> <li>Be able to effectively communicate to customers, colleagues, departments, agencies and councillor enquiries both verbally and in writing. Ensuring your record keeping always acts as a clear audit trail of your decision making, supporting the strong ownership of your patch.</li> <li>Be able to work independently in a focused, diligent and transparent manner.</li> <li>Good written and verbal communication skills and have an attention to detail </li> <li>Be competent with using Microsoft software including Excel, Word and Outlook and be able to use IT systems to keep clear, accurate, concise and methodical records. </li> <li>Having access to a car daily in order to be able to support customers effectively would be of benefit.</li></ul>Closing date: 6th January 2025 at 09:00. If you have any questions, or would like an informal discussion about the role please call Nathan White 02392688786 or Laura Brett 02392306983. When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile attached HERE! If applying for a secondment, please confirm you have your current line managers permission on your application. We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society. We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards: <ul> <li>A generous pension scheme</li> <li>Up to 31 days annual leave per year + bank holidays</li> <li>We offer flexible working options including hybrid working with a minimum of two days office based per week pro rata, giving you the flexibility to work up to three days at home every week. Hybrid working is dependent on the role and service needs, exact details will be discussed with you at interview.</li> <li>A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco</li> <li>Free Access to Employee Assistance Program (EAP) and wellbeing support</li> <li>Access to a wide range of training and development opportunities including apprenticeships</li> <li>Potential to purchase additional annual leave</li> <li>Business travel support and initiatives, including bike loans</li></ul>Should you require any support in completing the application form please contact <a href="mailto:recruit@portsmouthcc.gov.uk" target="_blank">recruit@portsmouthcc.gov.uk</a>

Accommodation Officer

Annual salary: up to £26,010.00 Resident Liaison Officer Dover £26,010.00 per annum, plus company van and fuel card Full time - Permanent - 42.5hrs per week Monday - Friday 8am till 5pm We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provides tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the role <ul><li>We are looking for an experienced Resident Liaison Officer to join our team in Dover. Working with Dover District Council delivering a variety of planned and responsive repairs works, our team produce work to the highest standards and deliver outstanding customer service. Working directly in the operational structure and supporting the Customer Success Manager as required the RLO will:</li><li>Act as an ambassador for Mears and the Council and support customer engagement activities across all work streams; planned and responsive works.</li><li>Work with the Council to support their resident engagement programme, attending resident meetings/consultation activities as necessary (might occasionally involve evenings).</li><li>Work with the operations manager to ensure that appropriate consultation and communication with residents is undertaken, in their homes or during specific events, throughout a planned works programme and feedback is obtained on works completion.</li><li>Support Customer Service Centre and Council with resolution of complaints and queries.</li><li>Provide a single point of contact for customer and client throughout the complaint process, investigating issues and providing full responses or information within target times, and ensuring that lessons learned are acted upon throughout the branch.</li><li>Ensure all related policy, process and procedures are fully adhered to, and maintain accurate and relevant complaint, customer satisfaction and feedback records, providing reports for the Council as required.</li><li>Review, coordinate and monitor all customer related tasks and communication materials as appropriate.</li><li>Ensure customers opinions are acknowledged and fed back into operational teams - keeping a "lessons learned" log and celebrating positive feedback.</li><li>Act as a champion for social value, supporting the branch in specific activities and recording and promoting achievements.</li><li>Support delivery of customer training, including standards, safeguarding, to operational teams and subcontractors.</li><li>Provide administrative support across the office team and work closely to support other colleagues as required.</li></ul>Role Criteria <ul><li>Experience in a relevant customer service role.</li><li>Excellent communication skills.</li><li>Proactive team worker.</li><li>Good negotiation skills.</li><li>Flexible approach.</li><li>Experience with administration and attention to detail.</li><li>IT Literate.</li><li>UK Full Driving licence.</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you: <ul><li>25 days annual leave plus bank holidays.</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.</li><li>Family friendly policies.</li><li>Van and Fuel card -van can be used for the commute to work.</li></ul>Apply below or to discuss your application further; contact Francesca on <a href="mailto:f.park-davies@mearsgroup.co.uk" target="_blank">f.park-davies@mearsgroup.co.uk</a> To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.

Resident Liaison Officer

The vacancy An opportunity has arisen within the Independent Living Team for the right individual to manage a sheltered housing scheme in Radbrook, Shrewsbury and Church Stretton. We are seeking someone who is experienced, highly motivated, who has excellent communication skills and is a real people person. The successful applicant will be responsible for supporting residents with their support needs, the housing management of the scheme as well as promoting and maximizing the use of the communal facilities. This role will be subject to an enhanced DBS check. Shortlisting date: 06 January 2025 Interview date: 13 January 2025 This role will be subject to an enhanced DBS check. The post is exempt from the Rehabilitation of Offenders Act 1974. About Connexus Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work we do is varied, and no two days are the same. You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse. Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

Independent Living Co-Ordinator

The Vacancy Permanent Part time (18.5 hour per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives', but we're also entrepreneurial, maximising the value of our money and resources. We are currently looking to recruit a Neighbourhood Housing Officer to join us! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives. As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues. With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing. With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing date: 5th January 2025 Interview date: 15th January 2025 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Neighbourhood Housing Officer

The role This Role: Housing Officer - known internally as a Local Housing Manager Location: The Welford Centre - 113 Chalkhill Road - Wembley, HA9 9FX This role is a Fixed Term Position until August 2025 - Salary: £40,915 based on a 37.5hr week Your home office , at the Welford Centre , Wembley , will be where you will be expected to be at least 2 days a week , and the remaining days you will be on site where your patch is. This role will be covering the Ealing , Brent , Hammersmith and Fulham and Westminster. As the Local Housing Manager, you will manage and coordinate excellent housing and estate services within a defined geographical patch. This will allow you to be the accountable customer facing representative of MTVH across rented tenures. Key will be the coordination of internal and external services to meet the diverse needs of customers delivering services that meet individual and local needs to a high standard and within the guidelines set. In addition you will be required to manage the relationship and increase MTVH reputation with defined Local Authority Partners and other external agencies and to participate in local initiatives that will improve the lives of our customers. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, anti-social behaviour , tenancy enforcement and lettings management . With the support of specialist teams internally this will provide you with the ability to be responsible for the solutions for our customers and own your patch. What you'll need to succeed:<ul><li>Essential car user</li><li>Experience of working in a social housing setting is essential</li><li>Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart.</li><li>At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week.</li><li>At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible</li><li>Ability to collaborate, network and be a strong team player</li><li>Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential</li><li>Experience of excellent administration skills</li><li>Attention to detail and accuracy in writing, reporting and numeracy</li><li>Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing</li><li>Ability to self-manage a varied and demanding workload, prioritising and organising too</li><li>A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy &amp; passion</li><li>The ability to manage and report on issues against agreed targets</li><li>Must possess excellent office management skills, managing inboxes, keys etc</li><li>You will be the point of contact for customers with respect to complaints, estate services, tenancy management, anti-social behaviour , tenancy enforcement and lettings management</li></ul>The nature of this role means that the post holder will be regularly involved in activities with vulnerable adults who receive social care. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring Service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Housing Officer

The vacancy Permanent Full time (37 hours per week) Are you passionate about maintaining high quality standards and ensuring customer satisfaction? We are looking for a dedicated Independent Living Maintenance Officer, who will play a crucial role in delivering a seamless repairs and maintenance service. From handling minor repairs to conducting health and safety checks, your work will ensure that our schemes are safe, comfortable, and compliant for our communities. The role is for someone who is looking to be part of a team that truly makes a positive impact on the lives of customers. What you will be doing: <ul> <li>Carrying out efficient minor repairs, ensuring a high standard is maintained across all sites.</li></ul><ul> <li>Conducting regular site inspections will be part of your role, identifying and addressing maintenance needs while involving residents.</li></ul><ul> <li>Tracking and escalating repairs using digital systems to meet deadlines.</li></ul><ul> <li>Managing contractor visits, maintaining clear communication to minimise disruptions.</li></ul><ul> <li>Leading meetings, manage a cleaning team, and provide support to colleagues when needed.</li></ul><ul> <li>Working closely with management to keep working practices up to date.</li></ul>We'd love to meet someone with: <ul> <li>Strong communication skills and the ability to solve problems quickly.</li></ul><ul> <li>You should be organized, proactive, and capable of handling multiple tasks effectively.</li></ul><ul> <li>Leadership experience and the ability to motivate teams to uphold high standards are important.</li></ul><ul> <li>Knowledge in property maintenance or health and safety is preferred.</li></ul><ul> <li>Comfortable with using digital tools to track and escalate repair issues is essential.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £24,150 per annum</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul><ul> <li>Hybrid Working</li></ul>Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 6th January 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Maintenance Officer

Vacancy Name Recovery Co-ordinator Vacancy No VN4712 Employment Type Fixed Term Hours Per Week 37.00 Work Pattern Includes weekends &amp; evenings Location Centre for Change Location Region North East Location City Durham Location Postal Code DH1 3BQ Interview Date 06 Jan 2025 Job Details About the role... An exciting opportunity for a Recovery Coordinator has arisen within our recovery co-ordination team based at Centre for Change in the City Centre of Durham. The role of a Recovery Coordinator is to manage a service user caseload, devising, implementing, and reviewing ongoing recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate. You will help set goals in recovery and help the service user achieve their goals in a safe and supportive way. The Recovery Co-ordinator role is a diverse and rewarding role, Key Duties: <ul><li>Manage a caseload, devising, implementing, and reviewing ongoing recovery and treatment plans. </li><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery. </li><li>Reduce substance-related harm to individuals and the wider community. </li><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals. </li><li>Work within the community in GP surgeries, Mental health services and other partner agencies </li></ul>If you would like to work with a team that really makes a difference - we would love to hear from you. Working within central Durham and the wider county, you will be required to work as part of a team to provide recovery planning and case management to substance misuse clients (Drug and Alcohol) at different stages of their recovery journey, from the assessment and engagement phase providing holistic and structured intervention and psychosocial interventions. Please note that this role includes weekend and late night shifts (on a rolling rota) and a willingness to travel across Durham is essential. Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range 24,020-30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 29 Dec 2024

Recovery Co-ordinator

Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role As an Estate Officer you will promote a safe and secure living environment for our customers, in line with Health and Safety law and Living+ policies. This role does include some hands on tasks such as painting and decorating of communal areas and properties, low level repairs and maintenance and the arrangement of rubbish/ fly tipping to be removed. You will also assist in the management of our properties and its surrounding areas, carry out tenancy change visits and conduct thorough inspections of our properties. You will ensure any cleaning, grounds maintenance and other maintenance issues are dealt with promptly, liaising with relevant departments and our partner agencies. You will encourage a rapid response to vandalism, graffiti and litter ensuring these are reported to the relevant team or in some circumstances you will deal with these issues yourself. The role is an agile role however travel to our 12 sites around Bristol. The role is also part time 24 hours a week across 4 days. For more information please download our job profile available on our website. More about you Are you looking for a role that you can make a difference and be outdoors in the local community? Do you have experience working with people and developing them and their future? You will have experience working with people in a community based role and demonstrate a thorough understanding of their needs. You will work closely with all of our customers and internal staff therefore strong communication skills and a great attitude are essential for this role. You should have experience working within a busy role and you should have a proven ability to prioritise your work load and work under pressure. You must also have access to your own vehicle and hold a full driving license in order to be considered for this role. The benefits Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Estate Officer

Job description Full Time, Fixed Term - 6 months Location: Bristol Youth MAPS, Nelson Street (Bristol City Centre) Fixed term, full time position for 6 months from start date. We will be happy to speak to external applicants about any permanent social work contracts that may be available in conjunction with starting in this role. Pay scale: BG11 - BG13 dependent upon experience / current Bristol Grade (£38,626 - £48,710) Are you passionate about making a difference to the lives of young people in Bristol? We are looking for a talented and motivated social worker (must be registered with Social Work England) to work within our Youth Homelessness Hub (youth maps) with young people aged 16-17 who are affected by or at risk of homelessness. This is an exciting opportunity to join a growing and developing service at a time when your passion and expertise can make a difference to how we shape services for young people. Within this role, you will work with an existing youth homelessness social worker to provide services and safe pathways for potentially homeless young people. The key aims of the role are: <ul> <li>To provide joint assessment (with housing advisors within the hub) for young people who are homeless or at risk of homelessness, at the earliest possible time.</li> <li>To work collaboratively with young people and their families to prevent homelessness wherever possible, using strengths based, solution focussed social work. This may include delivery of mediation, family stability plans and family network meetings to find stable and safe solutions for young people.</li> <li>To recommend young people for our youth housing pathway only when all safe options at home and within the network have been exhausted.</li> <li>To support young people to move into independence, under either part 7 (housing duties) or section 20 (as children in care to the local authority).</li> <li>To remain the allocated social worker for Children in Care due to homelessness until transfer to our 16+ Children in Care team.</li> <li>To deliver reunification planning and work for families, moving young people out of care / accommodation at the earliest possible time.</li> </ul>You will have an opportunity to practice innovative and creative social work with a small caseload of young people and their families, with a focus on prevention and reunification. You will be based within a multi-disciplinary team of housing advisors, social workers and third sector providers at a time when we are focussing resource on developing our services for young people affected by housing instability. We are looking for someone who has: <ul> <li>The skills to work collaboratively with families in crisis, de-escalating situations and finding safe solutions for young people.</li> <li>The skills and attitude to undertake responsive duty visits to families where youth homelessness is a risk.</li> <li>The ability to work with looked after young people until a minimum of first review.</li> <li>The desire to support young people through difficult transitions to adulthood, and to make a positive difference to their life chances.</li> </ul>If this sounds like you, please apply for the role via the application form link. This role is initially advertised as a six month fixed term role, with a hope that the role will become permanent within our team (please note, access to a permanent role would require re-application and competitive interview). If you are already employed as a social worker within Bristol City Council, you can apply for this role as a secondment from your substantive post. Information about this can be found on the source. External applicants will receive a fixed term six month contract, or we are happy to talk to you about permanent social work roles within Children's Services that could offer a permanent contract in conjunction with this fixed term role. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Should you wish to discuss this role further, please contact Sophie Gowans (Senior Project lead for Youth Housing and Homelessness) - <a href="mailto:Sophie.gowans@bristol.gov.uk" target="_blank">Sophie.gowans@bristol.gov.uk</a> . Please provide a contact phone number in your email. To accommodate Christmas leave, the vacancy will close at the later time of the 1 st January 2025, shortlisting will take place on 2 nd / 3 rd January 2025 with interviews planned for the week of the 14 th January. At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Social Worker - Youth Homelessness

Job description Post Ref: CC178 Calderdale Council, are pleased to offer several opportunities to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing Date: 2nd January 2025 Interview Date: 9th January 2025 As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a varie-ty of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.

Independent Living Officer (Reablement Service)

Vacancy Name Recovery Coordinator Vacancy No VN4703 Employment Type Permanent Hours Per Week 22.50 Work Pattern Monday to Friday Location Kirkgate - Leeds LS2 7DJ Location Region West Yorkshire Location City Leeds Location Postal Code LS2 7DJ Interview Date 06 Jan 2025 Job Details Recovery Coordinator Location: Kirkgate - Leeds LS2 7DJ - Accessible via all public Transport links. Working hours: 22.5 hours per week, typically over 3 days and the days can be agreed when offered post. About the role... An exciting opportunity to become a Recovery Coordinator and join our Forward Leeds team in Kirkgate! This is a dynamic and rewarding role where you will:<ul><li>Manage a caseload by creating, implementing, and reviewing ongoing recovery and treatment plans.</li><li>Facilitate and promote the progression of individuals from initial engagement into structured treatment.</li><li>Support clients in various different treatment stages, from initial assessment to exiting treatment, accessing sustained recovery and aftercare.</li><li>Contribute to reducing substance-related harm to individuals and the wider community.</li><li>Collaborate closely with key partners and colleagues across the street to support partnerships to achieve the best health and wellbeing outcomes for individuals.</li></ul>About you...<ul><li>Experience working within a similar role or experienced within the sector (desirable).</li><li>Comfortable working outreach within the community/have experience doing so.</li><li>Managing a caseload and confident speaking to third parties such as housing associations, probations etc. </li><li>Ability to use your initiative and be proactive.</li></ul>To view the full job description and person specification for this role, please click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder. Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum (pro rata) Vacancy Salary Range £24,020-£30,790 DBS Requirement Enhanced Adult/Child Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 31 Dec 2024

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