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Annual salary: up to £25,876.38 Resident Liaison Officer Folkestone £25,876.38 per annum, plus company van and fuel card Full time - Permanent - 42.5hrs per week Monday - Friday 8am till 5pm We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provides tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the role <ul><li>We are looking for an experienced Resident Liaison Officer to join our team in Folkestone. Working with the local Council delivering a variety of planned and responsive repairs works, our team produce work to the highest standards and deliver outstanding customer service. Working directly in the operational structure and supporting the Customer Success Manager as required the RLO will:</li><li>Act as an ambassador for Mears and the Council and support customer engagement activities across all work streams; planned and responsive works.</li><li>Work with the Council to support their resident engagement programme, attending resident meetings/consultation activities as necessary (might occasionally involve evenings).</li><li>Work with the operations manager to ensure that appropriate consultation and communication with residents is undertaken, in their homes or during specific events, throughout a planned works programme and feedback is obtained on works completion.</li><li>Support Customer Service Centre and Council with resolution of complaints and queries.</li><li>Provide a single point of contact for customer and client throughout the complaint process, investigating issues and providing full responses or information within target times, and ensuring that lessons learned are acted upon throughout the branch.</li><li>Ensure all related policy, process and procedures are fully adhered to, and maintain accurate and relevant complaint, customer satisfaction and feedback records, providing reports for the Council as required.</li><li>Review, coordinate and monitor all customer related tasks and communication materials as appropriate.</li><li>Ensure customers opinions are acknowledged and fed back into operational teams - keeping a "lessons learned" log and celebrating positive feedback.</li><li>Act as a champion for social value, supporting the branch in specific activities and recording and promoting achievements.</li><li>Support delivery of customer training, including standards, safeguarding, to operational teams and subcontractors.</li><li>Provide administrative support across the office team and work closely to support other colleagues as required.</li></ul>Role Criteria <ul><li>Experience in a relevant customer service role.</li><li>Excellent communication skills.</li><li>Proactive team worker.</li><li>Good negotiation skills.</li><li>Flexible approach.</li><li>Experience with administration and attention to detail.</li><li>IT Literate.</li><li>UK Full Driving licence.</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you: <ul><li>25 days annual leave plus bank holidays.</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.</li><li>Family friendly policies.</li><li>Van and Fuel card -van can be used for the commute to work.</li></ul>Apply below or to discuss your application further; contact Francesca on <a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a> To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Resident Liaison Officer

Annual salary: up to £28,917.00 Resident Liaison Officer Tower Hamlets Full Time, Permanent 42.5 hours Per week 8-5 Mon-Friday £28,917.00 + Company Van and Fuel card About the Role: We are seeking a dedicated individual to join our team at Mears, where you will play a crucial role in embedding a customer-focused culture through our Red Thread behaviours and Customer Service Standards. Your responsibilities will include supporting branch activities to ensure the customer experience is central to all operations, managing and recording customer contacts, and providing thorough analysis and reporting. You will also develop and maintain strong relationships with clients, the local community, and governing bodies, while supporting local bid and mobilisation opportunities. Additionally, you will ensure excellent communication with residents through newsletters, engagement events, and client meetings. Join our team to help shape our customer services and exceed expectations. Role Criteria: <ul><li>Previous Experience in a Customer-Facing Role</li><li>Knowledge of Social Housing and Planned Works</li><li>Good Administrative Skills</li><li>Good Communication Skills</li><li>UK Full Driving Licence</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Van and Fuel card</li><li>Uniform provided</li><li>EAP</li></ul>To apply, follow the link below or to discuss your application further; contact Francesca at <a href="mailto:Francesca.swan@mearsgroup.co.uk" target="_blank">Francesca.swan@mearsgroup.co.uk</a> Mears Group is a Disability confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.

Do you have experience supporting vulnerable people and those with complex needs? Happy to travel to various homes across Herefordshire? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Support Worker who shares our purpose, to join our expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across Swindon and Wiltshire. We have properties over the county, and we need people who are flexible to work from any of these locations. We are looking for someone to work Full-time (37.5 hours per week) on a rota basis. We need people who are flexible to work varying shifts including mornings, evenings and alternate weekends. We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability. Why should you consider this opportunity? <ul><li>Work within a fun, established and very supportive team.</li><li>Management support from a very well established and tight knit senior management team with decades of experience.</li><li>Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.</li></ul>You'll Re-enforce, positive support being delivered and establish the same standards in new placements. Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills. Safeguard them from any potential danger, harm, or abuse. Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. Have a Resilient nature, with the ability to keep a positive mindset even when times get tough. While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Support Worker (Job ID 925) Hours: Full-time is 37.5 hours a week. Shifts are on a rota basis including some weekends and Sleep shifts. Some part time hours available. Contract: Permanent Location: Various locations across Hereford. Pay: £23,800 per year. Closing Date: 11:59pm 7th February 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDMP

Support Worker - Independent Living Services

Do you have experience supporting vulnerable people and those with complex needs? Happy to travel to various homes across Swindon and Wiltshire? Want to have an earning potential of up to £30,000 a year? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Support Worker who shares our purpose, to join our expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across Swindon and Wiltshire. We have properties over the county, and we need people who are flexible to work from any of these locations. We are looking for someone to work Full-time (37.5 hours per week) on a rota basis. We need people who are flexible to work varying shifts including mornings, evenings and alternate weekends. We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability. Why should you consider this opportunity? <ul><li>Work within a fun, established and very supportive team.</li><li>Management support from a very well established and tight knit senior management team with decades of experience.</li><li>Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.</li></ul>You'll Re-enforce, positive support being delivered and establish the same standards in new placements. Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills. Safeguard them from any potential danger, harm, or abuse. Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. Have a Resilient nature, with the ability to keep a positive mindset even when times get tough. While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Support Worker (Job ID 924) Hours: Full-time is 37.5 hours a week. Shifts are on a rota basis including some weekends and Sleep shifts. Some part time hours available. Contract: Permanent Location: Various locations across Swindon and Wiltshire. Pay: £23,800 per year. Plus an additional £8,320 per year if completing two sleep shifts in a week (£80 Sleep per sleep shift). Bank is £12.50 per hour, plus holiday pay accrual Closing Date: 11:59pm 7th February 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDMP

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. What will my working week look like? Living locally in or around Greater Manchester, you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer here at YHG, you will have... <ul> <li>knowledge of the legal and regulatory framework of social housing and property / tenancy management</li> <li>good knowledge of best practice in safeguarding adults and safeguarding children</li> <li>a good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally, you will... <ul> <li>have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives</li> <li>be a real team player, working closely with colleagues within your own team and cross department decisions</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. That all sounds great, what's in it for me? In return we offer £28,000 - £30,395 per annum for a 35-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29K properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: 16th February 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1 Your Housing Group

Tenancy Management Officer

COMMUNITY MANAGER We Realise Potential in Your Story Based in the heart of Shoreditch, we are an award winning digital content studio and media network who are currently on a quest to find aCommunity Managerto join our Entertainment team on a 3 month fixed team basis. Is this your next opportunity? The responsibilities of a Community Manager involve supporting the publication of content across various social media platforms, contributing to content creation, and managing the community to enhance our non-video presence. Due to the continuous nature of the work, this role will necessitate community management coverage during UK bank holidays, which includes responding to posts and reposts across all social platforms. Additionally, this position entails regular posting and basic monitoring, without on-call obligations, during weekends and addressing any urgent issues as they arise. This is a full-time position requiring a commitment of 37.5 hours per week on a 3 month fixed term contract. PERKS OF THE JOB We are proud to be an award winning workspace with employee wellbeing at the heart of everything we do. We offer hybrid and flexi-time working, mental health and wellbeing programmes, enhanced gender neutral parental leave, interest free financial support and a digital nomad policy that allows you to work from abroad in two one week blocks a year. Plus all the usuals such as pension contributions, annual leave and office perks like free lunches, socials, and health treatments! HOW YOU'LL SPEND YOUR TIME <ul> <li>Help to plan, develop and execute communications across all social channels (YouTube, Instagram, TikTok, and WhatsApp) for a large, cross platform project with one of the biggest global TV &amp; Film brands.</li> </ul><ul> <li>Work alongside Social Media Managers to devise strategy across channels and its execution to drive KPIs including brand awareness, engagement and follower growth.</li> </ul><ul> <li>Manage community engagement and monitor trends across YouTube, Instagram, TikTok, and WhatsApp.</li> </ul><ul> <li>Develop and maintain brand tone of voice, maintaining any documentation related to tone of voice.</li> </ul><ul> <li>Produce copy for posts that is engaging, optimised for each platform and aligned to the brand's tone of voice.</li> </ul><ul> <li>Ideate and manage the publishing of content on the brand's WhatsApp channel, Stories across Instagram/TikTok &amp; any broadcast channels.</li> </ul><ul> <li>Daily monitoring of newsroom developments to gain a comprehensive understanding of global events and associated sensitivities, along with the effective use of channel metadata to enhance content optimisation.</li> </ul><ul> <li>Live community management of events and key releases, replying to fans in a way that is authentic and appropriate to the brand TOV (tone of voice).</li> </ul><ul> <li>Monitor performance of content using platform analytics and assisting with reporting, particularly for WhatsApp, Stories and broadcast channels in conjunction with the Partnerships Manager and Insights Analyst.</li> </ul><ul> <li>Social listening; monitoring conversation in relevant areas and engaging when appropriate and using social listening to guide content creation/distribution strategy.</li> </ul><ul> <li>Sentiment analysis and reporting around key releases of priority films/TV series and key beats, utilising our sentiment analysis tools, in conjunction with the Partnerships Manager and Insights Analyst.</li> </ul><ul> <li>Regularly reporting back to the Line Manager regarding top-performing posts, new opportunities, new and emerging platforms, trends or common discussions</li> </ul>WHAT YOU NEED TO SUCCEEDSkills matter, experience is useful, attitude is everything. <ul> <li>Knowledge of social media platforms YouTube, Instagram, TikTok, and WhatsApp) and an understanding of their tonal differences.</li> </ul><ul> <li>Excellent written English language skills with strong attention to detail and factual accuracy.</li> </ul><ul> <li>A genuine passion for Entertainment content, particularly film &amp; TV A knowledge and passion for building and managing communities in the digital space.</li> </ul><ul> <li>An understanding of platform analytics and reporting, particularly around sentiment.</li> </ul><ul> <li>Excellent communication skills, with a positive attitude Ability to work under pressure managing multiple tasks</li> </ul>LITTLE DOT, BIG IMPACT We're probably the biggest studio you didn't know was fuelling your favourite content. We've been one of the top dogs in the digital content space since 2013 (some would say, before its potential was even fully realised). We're proud to work with some of the hottest TV and movie studios, distributors, rights holders, sports federations and brands in the business. WE ARE COMMITTED We are committed to fostering a diverse, inclusive, and equitable workplace at Little Dot that reflects our diverse digital audiences and communities we work and live in. We are committed to ensuring every employee feels valued and empowered to contribute their unique perspectives. We welcome candidates of all backgrounds, experiences, and identities to apply to our vacancies, and we strive to create an environment where differences are celebrated, and everyone has equal opportunity to thrive. Learn more about us, our values and our commitments please visit our website <a href="http://www.littledotstudios.com" target="_blank">www.littledotstudios.com</a> for more information. Department Entertainment Role Community Manager Locations Shoreditch, London Remote status Hybrid Remote Employment type Full-time Job ID LDS36224 Working Hours Working full time (37.5 hours) on a 3 Month FTC Contract Type Contract

COMMUNITY MANAGER

Accommodation Assistant What we are looking for Our amazing, attentive team at St Ives Bay Beach Resort are looking for Accommodation Cleaners. We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" Who we are? We're a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work. Want to find out more about our holidays? Check out our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing As a member of the Accommodation cleaning team you will be responsible for delivering and maintaining a high level of cleanliness in all units of accommodation you are asked to look after. This may also include Venue cleaning. You must be able to demonstrate that you can work to agreed standard and be positive in your nature. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide full training, but you must: <ul><li>Be comfortable working to deadlines as part of a very busy Team</li><li>Have real attention to detail with the highest of standards</li><li>Be adaptable...conscientious and very organised</li></ul>Any previous experience of working in a Cleaning type role is a plus, but not essential. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts which is captured by our Holiday Heroes' mantra of Attentive Amazing Lovers What we can offer you <ul><li>Training and Development</li><li>Reward and Recognition </li><li>Holiday Hero discounted Menu</li><li>Discounted holidays on Away Resorts</li></ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Trusts and Foundations Manager ABOUT THEM Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. They coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. They are an independent charity that relies on donations. THE IMPACT YOU WILL HAVE The generous support from charitable trusts and foundations, livery companies and lotteries helpt them to be a lifeline when someone disappears. The team raise vital funds - between £600k-£950k annually - with scope for further growth. As the Trusts and Foundations Manager, the funds you raise will enable us to be a lifeline. There for children and adults in crisis who are missing or thinking of leaving home, and families waiting desperately for news. The people we support continue to be hit hard by the cost of living crisis. Their Helpline staff have heard from people struggling with anxiety, debt and increased mental health challenges, who feel their only option is to disappear. Others are fleeing difficult situations at home or in care, such as abuse and exploitation. Are you ready to bring your passion, tenacity and experience of leading and delivering a trusts and foundations programme to ensure that missing people and their loved ones are supported and safeguarded? ABOUT YOU You will need to have experience of: • Securing large (£30,000 - £100,000+) grants and exceeding fundraising targets; • Leading and delivering a trusts and foundations programme; • High quality reporting to funders; • Managing people; You will also need: • Ability to generate quality output at speed and to deadline; • Knowledge of charity sector with sound understanding of trends made by trusts, foundations and emerging funding streams; • Excellent written and verbal communication skills for drafting compelling bids, cases for support, reports and briefings; • Please find attached detailed job description and person specification, a letter from the line manager and a summary of Missing People's Achievements 2024. WHY WORK FOR THEM? Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? They are a friendly and supportive place to work. Working for them means living their values. It's a place where people are encouraged to 'let fly' so you can 'make things happen'. They know you're more than just a job title, and 'be human' is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of their amazing partners They offer a range of enhanced family friendly benefits. They are happy to talk about flexible working in many of their roles. How to Apply Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role. Closing date: 11:59 on 10/02/2025 Interviews: 19 &amp; 20 February 2025 Location: South West London (Central Office is based in Mortlake - 12 mins from Clapham Junction and 23 mins from Waterloo) Job Type: Full time or part time, Choose from 28 - 35 hours per week. Flexible working considered. Contract Type: Permanent Salary: £40,000 per annum full time (35 hours per week) or pro rata part time (e.g. £32,000 actual if 28 hours per week) Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary) * • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* • Additional paternity pay* • Additional sick pay* *available after probation period passed You may also have experience in the following: Trust Manager, Foundations Manager, Fundraiser, Fundraising, Charity, Not for Profit, Third Sector, Volunteer, Charities, Trusts and Foundations Fundraiser, Trusts and Foundations Coordinator, Trusts and Grants Manager etc. REF-219 310

Trusts and Foundations Manager

Are you ready to make a real difference in the lives of vulnerable young people? Join us as a Housing Support Worker, where you'll support young women who are facing homelessness, helping them overcome challenges and build independent, fulfilling futures. What You'll Be Doing In our supported housing scheme in Newington Green, North London, you'll work closely with young people, offering guidance, encouragement, and practical support tailored to their needs. Your role will include: <ul> <li>Building trusting relationships with young people experiencing challenges like mental health issues, family breakdowns, or gang involvement.</li> <li>Supporting each individual through weekly progress meetings, helping them set and achieve their personal goals whilst working with their Social Worker attached to Independent Futures.</li> <li> Working hours are 16 per week, based on a fixed rota. You must be available to work any two days between Monday and Sunday each week. </li></ul>What You'll Bring <ul> <li>Literacy Skills: Confident in reading and writing for accurate record-keeping and communication.</li> <li>IT Proficiency: Skilled in using Microsoft Office applications such as Word, Excel, and Outlook.</li> <li>Understanding of Support Needs: Knowledge of housing support requirements for individuals with mental health issues, delivered through a flexible, outcome-focused, and person-centred approach.</li> <li>Thorough Welfare Benefits Knowledge: Up-to-date expertise on welfare benefits to effectively support young people.</li> <li>Exceptional Communication Skills: Capable of communicating clearly and compassionately at all levels, always mindful of the situation.</li> <li>Values That Shine Through: Kindness, empathy, positivity, energy, and enthusiasm.</li> <li>Calm and Assertive: Able to remain composed in challenging situations and handle conflicts with diplomacy and care.</li></ul>Why Join Us? We understand the challenges of this role, but seeing young people thrive and move toward independence is incredibly rewarding. You'll be part of a passionate, supportive team that shares your commitment to making a difference. An Enhanced DBS check is required for this role. Here just a few of the benefits for working at Peabody: <ul> <li>25 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li> <li>the opportunity to broaden your skills and enhance your professional development by undertaking an accredited qualification, supported by us.</li></ul>Ready to take the first step in changing young lives? Click 'Apply Now' to submit your CV along with a brief statement about why you're the perfect fit for this role. Don't forget, your personal statement on the application form is your chance to stand out! Use it to showcase your skills, experience, and passion, and tell us why you're the ideal candidate for this position. If you need to ask us anything else at all, feel free to drop an email to Julie-Ann O'Malley, Talent Specialist (Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>). Interviews are due to take place week commencing the 10 February. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Housing Support Worker (part time)

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer West Cornwall based with a balance of remote and home working £19,345 - £20,363 per year 22.5 hours per week - Wednesday to Friday - 9:00am to 17:00pm We have an opportunity for a Housing Officer to join our Housing Operations team, based in West Cornwall where you will be a member of a smaller sub team of 8 Housing Officers who provide tenancy and estate management services to our customers. The ideal candidate will be ambitious and looking for an opportunity to learn and grow within the organisation. You will be joining an experienced team with a wealth of knowledge and willing to support progress. The role of Housing Officer will include: <ul> <li>Visiting our schemes and customer's homes to carry out face to face transactional tasks</li> <li>Effective management of Anti-Social Behaviour cases</li> <li>Collaboration with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li> <li>Managing tenant expectations about repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li> <li>Managing complaints about service delivery</li> <li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (Fire safety, water hygiene, gas safety and data protection)</li> <li>General advice on all aspects of tenancy to enable sustainability</li> <li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including Domestic Abuse, Anti-Social Behaviour and Safeguarding</li> <li>Working with administrative colleagues to complete a range of tenancy management process including tenancy conversions, permissions, mutual exchanges, successions and service charges</li> <li>Enforcement of tenancy breaches</li></ul>Skills and experiences: <ul> <li>Proven history and experience with front line customer service</li> <li>Good understanding of internal working culture and policy and procedures</li> <li>Excellent communication skills both verbal and written</li> <li>Proficient user of Microsoft packages including Word, Excel, Outlook and Teams</li> <li>Knowledge of internal systems such as SAP and React is desirable</li> <li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£19,345 per annum (rising to £20,363 per annum after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £32,242 based on 37.5 hours per week rising to £33,939 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 5 February 2025 Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

Salary: £28,163 up to £30,559 per annum pro rata Grade: G Contract : Permanent Hours : Part Time 22.5 hours per week Location : Tara Park Gypsy and Traveller Site Are you passionate about supporting vulnerable residents and promoting community wellbeing? We are looking for a dedicated and compassionate Housing Support Officer to join our team at the Tara Park Gypsy and Traveller Site. This is a fantastic opportunity to make a real difference in the lives of residents and contribute to a positive and supportive community environment. About the Role As a Housing Support Officer, you will play a key role in delivering essential services to residents at the Tara Park site. Your work will ensure that residents have access to housing-related support, as well as broader services to improve their wellbeing. You will work closely with the Housing Officer to develop tailored support plans, assist with Universal Credit and housing benefit applications, and support residents in engaging with external agencies. Key Responsibilities: <ul> <li> Provide high-quality support services to residents, ensuring access to essential services such as housing benefits, healthcare, employment, and training opportunities. </li> <li> Work with the Housing Officer to help residents understand the requirements of living on the site and support them in maintaining their pitch. </li> <li> Assist residents in applying for Universal Credit, maintaining their journals, and managing housing-related payments and arrears. </li> <li> Coordinate with external agencies (e.g., charities, health services, and social care) to support residents' needs and facilitate access to vital services. </li> <li> Promote a strong community ethos, encouraging residents to participate in community activities and engage in voluntary work. </li> <li> Recognise safeguarding concerns and ensure appropriate action is taken in line with the Council's safeguarding policy. </li> <li> Maintain accurate and confidential records and submit intelligence to relevant authorities when necessary. </li> </ul> Essential Qualifications and Experience: <ul> <li> Excellent communication skills with the ability to engage effectively with residents and external agencies. </li> <li> Ability to build and maintain relationships. </li> <li> Awareness of safeguarding responsibilities and relevant procedures. </li> <li> Experience of supporting individuals to maintain accommodation, particularly in a social housing or outreach setting. </li> <li> Basic understanding of welfare benefits, including Universal Credit and housing benefits. </li> <li> Strong organisational and time management skills, with the ability to prioritise workloads. </li> <li> Emotional resilience and the ability to handle challenging situations with professionalism. </li> </ul> Desirable Skills: <ul> <li> Knowledge of the Gypsy and Traveller community and the specific challenges faced by residents. </li> <li> Experience working with disadvantaged or vulnerable individuals. </li> <li> Knowledge of local housing systems and services in Ryedale and surrounding areas. </li> <li> Ability to work independently and manage multiple tasks without direct supervision. </li> </ul> Why Join Us Excellent Benefits Package: Our employees are our greatest asset, Enjoy 28 days of annual leave (rising to 34 days with continued service) plus public holidays, and a generous local government pension scheme. Work-Life Balance: Our regular hours mean you can enjoy your evenings and weekends! Professional Development: Gain further qualifications, training opportunities, and the support you need to grow your career. Health &amp; Wellbeing: Discounts at gyms across the county and a lifestyle savings program to help you save on everyday expenses. Ready to Make a Difference If you're enthusiastic about serving the community and want to be part of our team, we'd love to hear from you! For an informal chat about the role, feel free to reach out to Helen Burrows at <a href="mailto:helen.burrows@northyorks.gov.uk" target="_blank">helen.burrows@northyorks.gov.uk</a> . Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload. Key Documents: Job Description Total Rewards Brochure Key Dates: Closing Date: 28th February 2025 Interview Date: Week commencing7th March 2025 Don't miss the chance to join a rewarding career that offers both personal and professional growth while making a positive impact in your community. Apply today and help us create quality homes for everyone in North Yorkshire! We look forward to hearing from you! NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. Apply now

Housing Support Officer, Tara Park Gypsy and Traveller Site

Job Title Neighbourhood Housing Lead Contract Type Permanent Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location North London - Edmonton Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 6th February 2025 - 23:00 Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development</li> <li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li> <li>Excellent Pension Scheme - double contribution up to 6%</li> <li>Generous non-contributory life assurance</li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal</li> <li>Westfield Health Cash Plan</li> <li>Great places to work certified 2023-2024</li> <li>Best Workplaces for Women</li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in.</li> <li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li> </ul> The successful candidate should: <ul> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li> <li>You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li> <li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li> <li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li> <li>Have demonstrable experience in a similar role.</li> <li>Have a valid license and access to a car for work use.</li> <li>Have demonstrable experience having worked in a similar role with extensive housing experience including Antisocial Behaviour knowledge and experience. </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - Edmonton - 6450

Job summary Thisrole plays an important part of the clients journey within our supportaccommodation schemes. Byworking with a cohort of clients, the role supports clients to developindependent living skills, with an emphasis on maintaining recovery andwellbeing. Theaim of the role is to help equip people to sustain tenancies in the communityand their long term recovery from substance misuse. Main duties of the job Working with a case load of clients Completing assessments Creating support plans and risk management plans Recording accurate client information via a case management system One to one and some group work with clients Signposting to community services for wellbeing, training, education, benefitsand housing Signpost to community recovery support groups Supporting clients with move on process Carrying out H&amp;S checks within our properties Supporting clients to increase independent living skills Supporting clients to understand how to maintain future tenancies Dealing with Anti-social behaviour About us This team offers a safe and welcomingenvironment for those people in need of supported housing. We deliver servicesacross Greater Manchester and Lancashire, and support people to gain the skillsto live independently and maintain their recovery. Job description Job responsibilities As a Housing Support Worker based in Stockport, you will be responsible for supporting people to improve their independence and promoting positive change in their lives by encouraging and empowering a better quality of life, health and well-being. You will provide support to people in treatment covering ten outcome areas that have been found to be essential in supporting people to maintain a life free from drugs and alcohol. This will include advice and guidance around housing, life skills, finances, physical and mental health. Job description Job responsibilities As a Housing Support Worker based in Stockport, you will be responsible for supporting people to improve their independence and promoting positive change in their lives by encouraging and empowering a better quality of life, health and well-being. You will provide support to people in treatment covering ten outcome areas that have been found to be essential in supporting people to maintain a life free from drugs and alcohol. This will include advice and guidance around housing, life skills, finances, physical and mental health. Person Specification Experience Essential <ul> <li>Experience of creating risk management plans and support plans with SMART goals </li> <li>Experience of working towards quality assessment frameworks</li> </ul> Knowledge and Skills Essential <ul> <li>Effective and Confident interpersonal and group communication skills. </li> <li>Effective Time Management Skills. Activities you will carry out this role </li> <li>Working with a case load of clients </li> <li>Completing assessments </li> <li>Creating support plans and risk management plans </li> <li>Recording accurate client information via a case management system </li> <li>One to one and some group work with clients </li> <li>Signposting to community services for wellbeing, training, education, benefits and housing </li> <li>Signpost to community recovery support groups </li> <li>Supporting clients with move on process </li> <li>Carrying out H&amp;S checks within our properties </li> <li>Supporting clients to increase independent living skills </li> <li>Supporting clients to understand how to maintain future tenancies </li> <li>Dealing with Anti-social behaviour </li> <li> Ability to work independently in a safe and professional manner.</li> </ul> Desirable <ul> <li>Passion to make a difference to peoples lives. </li> <li>Desire to learn and develop as a person and a professional. </li> <li>Non-judgemental approach to communicating with those you come into contact with. </li> <li>Resilience around dealing with change and challenging situations</li> </ul> Qualifications Essential <ul> <li>Qualifications appropriate to the role (Care certificate/H&amp;S Care NVQ level 3)</li> </ul>Person Specification Experience Essential <ul> <li>Experience of creating risk management plans and support plans with SMART goals </li> <li>Experience of working towards quality assessment frameworks</li> </ul> Knowledge and Skills Essential <ul> <li>Effective and Confident interpersonal and group communication skills. </li> <li>Effective Time Management Skills. Activities you will carry out this role </li> <li>Working with a case load of clients </li> <li>Completing assessments </li> <li>Creating support plans and risk management plans </li> <li>Recording accurate client information via a case management system </li> <li>One to one and some group work with clients </li> <li>Signposting to community services for wellbeing, training, education, benefits and housing </li> <li>Signpost to community recovery support groups </li> <li>Supporting clients with move on process </li> <li>Carrying out H&amp;S checks within our properties </li> <li>Supporting clients to increase independent living skills </li> <li>Supporting clients to understand how to maintain future tenancies </li> <li>Dealing with Anti-social behaviour </li> <li> Ability to work independently in a safe and professional manner.</li> </ul> Desirable <ul> <li>Passion to make a difference to peoples lives. </li> <li>Desire to learn and develop as a person and a professional. </li> <li>Non-judgemental approach to communicating with those you come into contact with. </li> <li>Resilience around dealing with change and challenging situations</li> </ul> Qualifications Essential <ul> <li>Qualifications appropriate to the role (Care certificate/H&amp;S Care NVQ level 3)</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Calico Group Address Acorn Recovery Projects 130 Mile End Lane Stockport Cheshire SK2 6BY Employer's website

Housing Support Worker

Language Empire, a leading provider of face-to-face interpreting and translation services, is seeking a Community Engagement Officer to join our team. With a focus on providing high-quality language solutions to public sector organisations throughout the UK, we pride ourselves on our dedication to delivering exceptional service in over 500 languages. As the Community Engagement Officer, you will play a vital role in ensuring that our company continues to operate responsibly and ethically, while also making a positive impact on society. You will lead our community initiatives, build meaningful relationships, and ensure our services reach underrepresented and marginalised communities. You will also contribute to our social value and sustainability goals, making a tangible difference to both our organisation and the communities we serve. What will you be doing? <ul> <li>Identify and connect with underrepresented and marginalised individuals and groups, encouraging them to take part in collaborative initiatives </li> <li>Facilitate inclusive conversations, workshops, and focus groups to gather community insights.</li> <li>Plan and deliver community events, forums, and educational activities.</li> <li>Represent the organisation at school recruitment events, job fairs and other engagements.</li> <li>Collect and analyse feedback, document outcomes, and share insights for improvement.</li> <li>Create engaging content for social media, newsletters, and the company website.</li> <li>Write case studies and support bid management with detailed activity reports.</li> <li>Act as the main point of contact at events, coordinating on-site activities.</li> <li>Develop systems to monitor and report progress across initiatives.</li> </ul>Requirements <ul> <li>Exceptional communication and interpersonal skills.</li> <li>Strong facilitation skills to lead workshops and community activities.</li> <li>Passionate about community development, inclusivity, and social justice.</li> <li>Excellent networking abilities and relationship management skills.</li> <li>Self-motivated, with strong organisational and time management skills.</li> <li>Proven experience in community engagement, outreach, or facilitation roles.</li> <li>Familiarity with participatory approaches to service design.</li> <li>Experience working with diverse or marginalised communities.</li> <li>Familiarity with the Social Value Act</li> <li>Knowledge of social value frameworks (e.g., ESG) is desirable.</li> <li>GCSE/O Level (or equivalent) at grade C/4 or above in English and Maths.</li> <li>Qualification in Social Value desirable </li> <li>Reliable transportation for travel to events across the country.</li> <li>Flexibility to work outside of standard office hours when required.</li> <li>Ability to reliably commute to our office in Rochdale </li> </ul>Benefits Become part of our team at Language Empire and you'll find an inclusive culture which prizes mutual respect, innovation and high performance. Hard work deserves great benefits: Health and Well-being Support: <ul> <li>Doctorline: 24/7 telephone access to a practising UK GP.</li> <li>Togetherall: A safe online space to get the support you need, in confidence.</li> <li>Structured Counselling: Professional mental health support </li> </ul>Information and Assistance: <ul> <li>24 Hour Advice Line: Confidential guidance on medical, legal or domestic issues.</li> <li>Eldercare Advice: A Telephone Care Advisory Service for support with caring responsibilities.</li> </ul>Discount and Savings: <ul> <li>Discounts and special offers at hundreds of retailers, restaurants and destinations.</li> <li>Savings on Gym membership, health clubs and leisure centres, as well as discounted online subscriptions.</li> </ul>Who are we? EMPIRE GROUP is on a mission to revolutionize the translation &amp; interpretation industry. Since, its establishment in 2001, the company is providing professional interpreters mostly to public sector organizations in the UK. We have been supplying interpreting and translation services local and nationwide covering 200 core languages and dialects throughout the UK. To date our 20,000+ strong work force of face-to-face interpreters speak over 435 languages and dialects as well as rare and exotic languages. Our 1,000+ translators are all UK based with a cover for over 200 languages which can be translated to and from English. We have robust systems to manage our pool of translators and interpreters across the country. Our Vision: "To become the UK's leading provider of translation, interpreting and related services for the public and private sectors." Our Mission: "To provide outstanding services that bridge the language barrier while respecting and celebrating cultural diversity." We value: PEACE - People -&gt; Ethical Conduct -&gt; Assured Excellence -&gt; Clients -&gt; Equality &amp; Diversity Language Empire is proud to be a Disability Confident and Real Living Wage accredited Employer!

Community Engagement Officer

The Vacancy Are you a People Person? Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. We have an opportunity for a Retirement Housing Officer to join our specialist housing team based at Harling Court, Ledbury, with occasional travel to nearby schemes and Platform Housing offices when required. This is a part-time role, working 25 hours per week on a shift rota basis. You will need to be flexible to work shift patterns between 8am and 10pm, Monday to Sunday. There will also be the requirement for sleep-ins up to twice a week, for which you will receive £55 per sleep-in. What could you be doing? As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. You'll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation. You will provide effective building management, including property inspections, risk assessments, H&amp;S monitoring and compliance checks. Responding, investigating and taking timely action to reported breaches of tenancy and leasehold agreements will be a key part of the role. Some things we need from you: <ul> <li>Experience of working in a customer-facing role in a Housing organisation or with older people in a community/retirement housing.</li> <li>You will be customer focused and may have experience of working with customers to solve complex issues.</li></ul><ul> <li>An awareness of working with vulnerable Adults would be desirable. </li> <li>Great interpersonal skills and used to communicating with people from diverse backgrounds.</li> <li>Keen to deliver high standards with an ability to look to improve services too. </li> <li>Confidence using digital devices, ICT software and systems.</li> <li>Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required.</li> <li>An Enhanced DBS check is also required for this role. </li></ul>Some of our great benefits include : <ul> <li>28 days annual leave (pro rata) with the opportunity to buy and sell leave </li> <li>Family friendly policies </li> <li>Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts </li> <li>Non- contributory Health &amp; Wellbeing plans with cashback for dental, optical, physio and complementary therapies </li></ul><ul> <li>Reward &amp; Recognition scheme with retailer discounts and cash back </li> <li>Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions) </li> <li>Supportive working environment with great learning and development opportunities </li></ul>If this sounds like the role for you and you want to find out more, please contact <a href="mailto:recruitment@platformhg.com" target="_blank">recruitment@platformhg.com</a> The Company Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment. Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all. Why Work Here? Benefits Great opportunities for further development and training Up to 28 days holiday plus bank holidays Workplace pension with employer contributions of up to 12% Company van and uniform Depending on role Flexible working arrangements with remote working widely available iPad and mobile phone Depending on role Our Values People Matter We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Retirement Housing Officer (Ledbury)

Job summary Are you driven to tackling mental health-inequalities in our diverse multi-cultural homeless population in Southampton? If you're someone who is passionate about providing high-quality holistic care and advocating for marginalised societal groups, then don't miss your opportunity to apply for this unique and varied role within our Homeless Health Care Team. We welcome applications from Registered Mental Health Nurses, Social Workers, Allied Health Professionals (AHP) including Occupational Therapists or Art/ Music Therapists. Main duties of the job You will have a good range of mental health knowledge and experience working with individuals who have experienced mental health issues. You will be responsible for care-coordinating a small caseload of service users who are experiencing, or at risk of, homelessness who find it difficult to engage with mental health and drug &amp; alcohol services. You will have experience in assessing and formulating individual intervention plans and outcome measures for adults with complex biopsychosocial problems and have current knowledge of NHS policies and practices in mental health. You will work in a strengths-based and recovery-focussed way to support services users to meet their mental health needs. You will have excellent communication skills to enable you to foster relationships and engage with a variety of individuals from a diverse range of cultural backgrounds and partner agencies including CGL, Probation services and Southampton City Council local authority. You will contribute to weekly multidisciplinary team meetings and work in partnership with colleagues to evaluate care plans. You will be a positive role-model, reflecting a commitment to maintaining a culture of learning from incidents and valuing two-way feedback. You will be responsible for providing supervision arrangements, to ensure practitioners are offered opportunities to develop their skills, knowledge and keep up-to-date with current practice. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team detailed in the advert. The Trust will seek to resolve this issue wherever possible. Person Specification Qualifications Essential <ul> <li>Qualified as a registered mental health nurse, occupational therapist or social worker.</li> </ul>Person Specification Qualifications Essential <ul> <li>Qualified as a registered mental health nurse, occupational therapist or social worker.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address College Keep 4-12 Terminus Terrace Southampton Hampshire SO14 3DT Employer's website

Mental Health Practitioner- Homeless Health Care

Vacancy Name Recovery Coordinator Vacancy No VN4804 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes evenings Location HMP Durham Location Region North East Location City Durham Location Postal Code DH1 3HU Interview Date 04 Mar 2025 Job Details Role title:Recovery Coordinator About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMP Durham. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For any additional queries about the role please contact Service Manager <a href="mailto:robyn.taylor@waythrough.org.uk" target="_blank">robyn.taylor@waythrough.org.uk</a>. For full person specification and job details, please visit this link. Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range 24,020-30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 19 Feb 2025

Recovery Coordinator

Accommodation Manager Location: Whitecliff Bay, Isle of Wight Hours: 40 hours per week Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul><li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li><li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li><li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li><li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li><li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li><li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li><li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul><li>Have management experience in a practical, time-pressured environment</li><li>Have a leadership style that is open, approachable but that commands respect</li><li>Be able to plan and organise the workload, training and management of a large team</li><li>Previous Accommodation Manager experience in a holiday park</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Bonus Scheme</li><li>Life Insurance</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck! #INDHP

Accommodation Manager

Job Introduction Passionate about helping vulnerable people and possessing housing management experience? We need you! Our Sheltered Accommodation housing delivers homes for the people aged 55 and over. Our residents include people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control. What you'll do The Supported Housing Assistant (SHA) will assist the Supported Housing Officer (SHO) to deliver housing management, and being actively involved in organising activities for the residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies. How you'll do it You will be personally committed to delivering the highest quality housing management services. You will assist the SHO for ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents. This is a challenging and rewarding role. You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service. This role is part time , 20 hours per week and based in London Borough of Lambeth, and may involve covering other sites in South London. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process To apply for this role, you will need to provide your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. We are looking for examples of the following to be addressed in your statement: <ul><li>Experience of working in a similar setting, providing housing management for vulnerable or older individuals</li><li>How you have dealt with challenging situations for the benefit of a resident</li><li>Why you are the ideal candidate for this role</li><li>Experience of administrative work </li></ul>Step 1: If you are interested, please send your application now! Closing date 7 February 2025 Step 2: Successful candidates will be selected for an interview and to complete scenario written test via pen and paper. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Assistant

CLOSING DATE: Friday 7th February 2025 Job Title:Homeless Prevention Pathways Coordinator - 12 Month Fixed Term Contract Reports to: Team Leader Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata Hours of work: Full Time (37.5 hours per week) Key Responsibilities: <ul> <ul> <li>To receive referrals from Personal Advisors or Care leavers themselves and when necessary undertake holistic housing and support needs assessments. </li> <li>To facilitate access to the commissioned youth pathway accommodation and or support where possible. </li> <li>Support to access wider housing options within the exempt sector or commissioned specialist services such as Offenders, DV, Families, Mental Health and Learning Disabilities.</li> <li>To plan responses to presenting needs and circumstances in partnership with young people, parents/carers, other agencies and professionals in order to identify and negotiate the most suitable housing options.</li> <li>To ensure that placements/ services identified to meet the needs of young people referred take into account issues in respect of health, educational need, gender, ability, religion, ethnic origin, culture and linguistic background.</li> <li>To provide professional advice and support to a range of key stakeholders such as Social Workers, Heads of Service, Youth Offending Teams (YOTS) on a range of services/ provisions that are available to meet the needs of young people. </li> <li>To work closely with other organisations and agencies to provide holistic multi- agency responses to housing and support needs including private sector.</li> <li>To manage and prioritise own caseload and evaluate each case making decisions on appropriate options, meeting deadlines and referring to other services and outside agencies as appropriate.</li> <li>To attend designated meetings i.e. with Birmingham Childrens Trust, monthly accommodation provider meetings and case reviews regarding young people as and when required.</li> <li>To ensure that service is accessible to young people, all relevant parties kept abreast of outcomes and follow-up support provided as and when required.</li> <li>To keep up to date with current legislation, regulations and other new developments relating to young people and housing resources etc.</li> <li>To maintain timely recording and case planning in relation to case responsibilities to high and rigorous standards using electronic databases and client recording systems where available </li> <li>To participate on a duty rota and lock up of building </li> </ul>Strategic role <ul> <li>To assist in the service development and achievement of key performance indicators in line with the Service Level Agreement (SLA).</li> <li>To highlight trends, areas for development and gaps in service provision, to Line Manager and assist in developing action plans.</li> <li>To assist in updating policies and procedures.</li> <li>To maintain statistical information for monitoring and evaluation purposes in order to produce reports for key stakeholders as and when required.</li> <li>To liaise with key partners/funders as appropriate. </li> <li>To represent and promote the work of the agency and/or project at relevant external and internal meetings and forums. </li> <li>To deliver training and briefings as and when required.</li> <li>To be involved in the induction of new staff, to supervise and support volunteers, trainees and students</li> <li>To monitor the performance of the service and provide reports and statistics as and when required by your Line Manager.</li> </ul> </ul>QUALIFICATIONS: Essential: <ul> <li>NVQ Level 3 (Advice &amp; Guidance, Housing or equivalent or other relevant/equivalent qualifications)</li> </ul>ROLE EXPERIENCE: Essential: <ul> <li>Working with young people in the following settings/Types of work - Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Personnel Management</li> </ul>Desirable: <ul> <li>Working with volunteers/Students</li> <li>Supervision experience</li> </ul>KNOWLEDGE Essential <ul> <li>Knowledge of relevant legislation and housing rights</li> <li>Ability to maintain, revise and improve standards</li> <li>Knowledge of and commitment to Equality &amp; Diversity, Anti Discriminatory practice</li> </ul>Desirable: <ul> <li>Personnel/management knowledge</li> </ul>SKILLS: Essential: <ul> <li>Ability to write and present complex reports including case work</li> <li>Ability to communicate verbally and non- verbally</li> <li>Ability to manage conflict</li> <li>Ability to relate to those in authority</li> <li>Ability to benchmark services against key performance indicators</li> <li>Ability to monitor, evaluate and make recommendations</li> <li>Ability to relate to external agencies</li> <li>Ability to work as part of a team</li> <li>Ability to identify training needs, prepare training sessions and deliver training where appropriate</li> <li>Ability to integrate projects/agency as a whole</li> <li>Ability to follow through decisions and monitor</li> <li>Working knowledge of current IT and data bases</li> <li>Ability to work with figures, understanding of budgets etc.</li> <li>Ability to relate to young people.</li> <li>Ability to organise workloads and manage conflicting priorities within challenging timescales.</li> <li>Ability to work on own initiative</li> </ul>Desirable: <ul> <li>Ability to motivate/enthuse staff</li> <li>Public speaking experience/presentation skills</li> </ul>At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti-discriminatory practices and behaviours Locations Head Office, Deritend, Birmingham

Homeless Prevention Pathways Coordinator - 1508

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the team here at Pendleton Together in this exciting role. This is an exciting prospect that involves the responsibility of overseeing the surrounding communities of Salford. This role is located in our Salford office. There are opportunities for flexible working to support a healthy work-life balance. This role is field based; you will balance your time between working on your designated patch, office and home Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>As a Neighbourhood Officer, you will draw on your strong background in general needs housing management and your understanding of housing and estate management standards and practices. This includes expertise in key areas such as anti-social behaviour (ASB), lettings, property exchanges, repairs, rent management, and safeguarding. You will work closely with multi-agency teams and attend partnership meetings to ensure the best possible support for a diverse range of customers. Your role will be central in helping to maintain and improve the quality of life in our communities.</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden. You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> <li>You will work 37 hours per week, Monday to Friday, with occasional evening or weekend work depending on business needs. We offer flexible working arrangements in line with our Smart Working culture to ensure we provide an excellent and accessible service for our customers.</li> <li>Your time will be divided between working within the neighbourhood you manage and working from home, with office days for dynamic team collaboration. These will include brainstorming sessions, team meetings, shared learning days, and bespoke training programmes tailored to individual learning styles. This flexible approach fosters innovation, teamwork, and personal development. You'll have the autonomy to manage your own diary and schedule, ensuring you can balance your workload effectively.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice.</li> <li>You possess excellent face-to-face customer service skills, along with the ability to handle confidential and sensitive information appropriately, and have a strong track record of working with a diverse range of customers and effectively managing various situations.</li> <li>Self-motivation, with a solution-focused approach to working with customers and stakeholders.</li> <li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently.</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £29,582 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Neighbourhood Officer

The vacancy Permanent Full time (30 hours per week) Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you! We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 30 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position. What You Will Be Doing: <ul> <li>Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.</li></ul><ul> <li>Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.</li></ul><ul> <li>Manage scheme budgets and develop actionable plans to meet service objectives.</li></ul><ul> <li>Collaborate with external agencies to enhance the support provided to our customers.</li></ul><ul> <li>Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.</li></ul><ul> <li>Ensure compliance with health and safety regulations and oversee facility maintenance.</li></ul>We'd Love to Meet Someone With: <ul> <li>A genuine passion for supporting others, demonstrating empathy and compassion.</li></ul><ul> <li>Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).</li></ul><ul> <li>Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.</li></ul><ul> <li>Strong experience in providing person-centred support, particularly for individuals with complex needs.</li></ul><ul> <li>Excellent communication skills, both verbal and written, along with strong IT literacy.</li></ul><ul> <li>Confidence to work independently, with effective risk assessment and support planning capabilities.</li></ul><ul> <li>Exceptional organisational skills, with the ability to manage a busy and diverse workload.</li></ul>What We Offer You: <ul> <li>A competitive salary of £31,500 (pro rata to 30 hours)</li></ul><ul> <li>A car allowance of £2,000.</li></ul><ul> <li>28 days of holiday PLUS Bank Holidays.</li></ul><ul> <li>A generous contributory pension scheme.</li></ul><ul> <li>Private health care and free life assurance.</li></ul><ul> <li>Access to a comprehensive suite of wellbeing services and tools, including a digital gym.</li></ul><ul> <li>Opportunities for professional development and learning.</li></ul><ul> <li>Discounted gym membership and retail discount scheme.</li></ul>Please note, the successful candidate will be required to complete an enhanced DBS application. Closing date: 12th February 2025 Interview date: To be confirmed We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Housing Officer

Job Description At Hearst UK, there's always more to the story. Join us as our new Community Director to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. ABOUT THE ROLE As our Community Director, you will be responsible for leading ELLE's membership effort from the editorial side, alongside ELLE's Editor-in-Chief, Deputy Editor, Daily Commissioning Director and Head of Social Media, creating compelling editorial moments that engage readers and subscribers across print, digital and events and integrating membership planning into its editorial flow. You will be developing and executing strategies that enhance community engagement across ELLE's membership programme, facilitate meaningful interactions, and cultivate a loyal and active community base Key Responsibilities: <ul> <li>Work alongside Editor-in-Chief to develop a comprehensive membership strategy aligned with the brand and objectives. Define community goals, target audience segments, and key performance indicators to measure success.</li> <li>To work alongside the Editor-in-Chief, Deputy Editor and department heads to use ELLE's journalistic output to build loyalty.</li> <li>Identify compelling and creative editorial approaches across ELLE's key content areas to keep members interested</li> <li>To work alongside Features Director and department heads to create, commission and/or write compelling journalistic editorials, projects and events to connect with readers. </li> <li>Commission or create articles and multimedia content that drive discussions, inspire participation, and showcase community members' achievements.</li> <li>To bridge the editorial team with its readers. </li> <li>Oversee and write ELLE's newsletters. </li> <li>Identify and implement initiatives to build and grow the community. Develop and execute outreach programs, events, and collaborations to attract new members and expand the community's reach.</li> <li>Monitor community engagement metrics, track member feedback, and analyse data to gain insights into community dynamics. Use data-driven insights to optimize community strategies, identify trends, and measure the impact of community initiatives.</li> <li>Identify and develop partnerships with relevant organisations, influencers, and brands to enhance community offerings, access exclusive opportunities, and increase community exposure.</li> <li>Interact with members digitally or at events</li> <li>Collaborate closely with cross-functional teams, to align community initiatives with broader organisational goals. Provide insights and feedback from the community to inform decision-making and improve the overall member experience.</li> <li>Be an ambassador of Hearst UK and its values. </li> <li>You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.</li></ul>ABOUT YOU <ul> <li>Experience in community management or community-building roles, preferably within the publishing or media industry.</li> <li>Demonstrated success in growing and managing online communities and fostering engagement.</li> <li>Excellent communication and interpersonal skills, with the ability to connect with diverse audiences and build relationships.</li> <li>Strong understanding of online community platforms, social media, and digital engagement tools.</li> <li>Data-driven mindset with experience in community analytics and reporting.</li> <li>Experience in developing and implementing community strategies, including outreach, engagement, and content creation.</li> <li>Knowledge of community moderation best practices and the ability to handle conflicts and manage member interactions effectively.</li> <li>Creative thinking and ability to develop innovative community initiatives and programs.</li> <li>Passion for fostering connections, promoting inclusivity, and creating a sense of belonging within communities.</li> <li>Familiarity with emerging trends and technologies in community management and online engagement.</li></ul>WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: <ul> <li>25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees</li> <li>Hybrid working </li> <li>Discounted gym membership</li> <li>Healthcare cash plan</li> <li>Spend a charity day with your favourite good cause</li> <li>Life assurance and pension scheme</li> <li>Regular socials and more!</li></ul>There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Community Director

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Support Worker (Supported Housing &amp; Outreach) Salary: £19,600 per year (full time equivalent £24,500) Hours: 30 hours per week Contract type: Permanent Location: Basingstoke Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an Outreach rota which may include working early mornings, evenings and weekends</li><li>Participation in an on-call, out-of-hours rota (£100 per week when on-call)</li></ul>The Role: In this role, you'll be supporting individuals who have experienced homelessness and are now navigating the final steps of their journey toward stability. You'll take the lead in managing referrals into the service, conducting assessments, and providing tailored, empowering support to help clients maintain their accommodation and achieve meaningful, positive changes in their lives. Working across four units of accommodation located within two neighbouring properties, you'll focus on fostering resilience, building essential skills, and guiding clients toward greater independence. You'll also have the opportunity to contribute to outreach efforts for those currently homeless, provide in-reach support to residents in accommodation, and assist individuals with complex needs within the homeless pathway. Responsibilities include: <ul><li>Manage referrals and assess clients, offering tailored support to help them maintain accommodation and work towards long-term independence</li><li>Build effective relationships with partner agencies to deliver multi-agency support plans</li><li>Keep accurate and timely records of all client interactions</li><li>Empower a caseload of clients, to identify their strengths and goals, and develop their skills, confidence and well-being</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work</li><li>Experience working with vulnerable adults and/or people with complex needs</li><li>Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Support Worker, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Support Worker (Supported Housing & Outreach)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: HMP Bristol Full Time Hours: 37.5 per week Full Time Salary Range: £27,449.52 - £31,529.41 (pro rata for part time hours) Contract Type: Permanent Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 26/2/2025 Closing Date 9/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ryan Young | <a href="mailto:ryan.young@cgl.org.uk" target="_blank">ryan.young@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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