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Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82553 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Arundel Court Scheme 3 days a week. The remainder is mobile, covering South East &amp; East London 2 days. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 1st June at 23:59pm About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible)We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: 30 June 2025 (Noon)Interviews: week commencing 14 July 2025Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.&nbsp;Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.&nbsp;Working towards equal opportunitiesStrictly No Agencies

Housing Standards Officer or Senior Housing Standards Officer

Housing &amp; Support Officer - Sutton &amp; Epsom Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £17,351.00 pa (FTE £26,750 per annum) plus benefits Location - Sutton &amp; Epsom Team based in Wallington Part time - 24 hrs per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:alevy@transformhousing.org.uk" target="_blank">alevy@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Accommodation Manager Sandford Holiday Park £42,848 Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Detailed job description and main responsibilities Staff benefits <ul><li>Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li><li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li><li>Excellent pension</li><li>Cycle to work scheme</li><li>Salary sacrifice car scheme</li><li>Wellbeing programme</li><li>Blue Light Card Discounts</li></ul>Person specification Essential Essential criteria <ul><li>Experience within substance misuse or social care community setting</li></ul>Desirable criteria <ul><li>Experience of working within community substance misuse services.</li></ul>Essential Essential criteria <ul><li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li></ul>Desirable criteria <ul><li>Effective and coherent oral and written communication skills</li></ul>Essential Essential criteria <ul><li>Knowledge of the physical, psychological, and social effects of substance misuse and appropriate interventions</li></ul>Essential Essential criteria <ul><li>Ability to handle challenging situations and behave in a professional manner</li><li>Ability to communicate with a wide range of people including service users, carers, members of the public and other professionals</li></ul>Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website <a href="http://www.nhsemployers.org" target="_blank">www.nhsemployers.org</a> The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH. Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you. Use of Artificial Intelligence (AI) when writing job applications A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges. We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further. Sponsorship We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here. If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK. The Home Office introduces new changes from 09/04/2025 that impact the health and care sector, you may wish to familiarise with it here. Do you have experience outside the NHS? We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information. **Please note, this vacancy may be closed at any time if sufficient applications have been received** Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description and Person Specification (PDF, 264.4KB) </li> <li> Important Candidate information (PDF, 2.5MB) </li> </ul>

Recovery Coordinator

Job Title: Chef (Independent Living Retirement facility) Location: Lytham St Annes (Links View) Job Type: Part-time (22.5 hours per week) - Fixed Term 3 Month's Salary: £26,325.00 (per annum pro rata) Reports To: Chef/Kitchen Manager &amp; Operations Management Job Overview: We are seeking a dedicated and experienced Chef to join our team at a residential retirement facility, where nutritious, well-balanced meals are a key part of the high standard of service we provide to our residents. The successful candidate will be passionate about food, committed to hygiene and safety standards, and sensitive to the dietary needs of elderly and vulnerable individuals. Key Responsibilities: <ul> <li>Plan, prepare, and cook meals in accordance with dietary requirements, preferences, and nutritional guidelines.</li> <li>Working under own initiative with the guidance of the Chef/Kitchen Manager and Operations Management.</li> <li>Design weekly menus in collaboration with Chef/Kitchen Manager and Operations Management, ensuring a variety of nutritionally balanced meals and maintaining budgetary control.</li> <li>Ensure food is served on time (service commences at 12:15pm) and at the correct temperature.</li> <li>Cater to specific dietary needs including diabetic-friendly meals, and allergy-aware dishes.</li> <li>Produce for buffets and themed events for special days and functions periodically under guidance from Chef/Manager.</li> <li>Maintain high standards of hygiene and cleanliness in the kitchen at all times (we currently have and wish to maintain our 5-star hygiene rating).</li> <li>Ensure compliance with food safety regulations (e.g., HACCP) and internal policies.</li> <li>Monitor and manage stock levels, portion control, monthly stock takes, ordering supplies as needed in the absence of Chef/Kitchen Manager. Also, minimizing waste/over production when producing dishes at all times.</li> <li>Liaise with Chef/Kitchen Manager and Operations Management to receive feedback and make necessary adjustments to meals.</li> <li>Supervise service assistants or support staff during shifts.</li> <li>Proactive in daily, weekly and monthly cleaning schedules.</li> </ul>Requirements: <ul> <li>Proven experience as a chef, preferably in a residential establishment.</li> <li>NVQ Level 2 or 3 in Professional Cookery (or equivalent qualification).</li> <li>Food Hygiene Certificate (Level 2 or higher).</li> <li>Knowledge of dietary requirements for older adults and those with medical conditions.</li> <li>Excellent organizational and time management skills.</li> <li>Strong communication and interpersonal abilities.</li> <li>Compassionate, patient, and respectful approach to elderly people.</li></ul>Desirable: <ul> <li>Experience working with older clientele with varied dietary needs.</li> <li>First Aid training.</li> <li>Familiarity with CQC standards (Care Quality Commission).</li></ul>Working Hours: 7am - 3pm, 3 days per week including weekend working (including a half hour break), must be flexible to ensure 7 day production. Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Chef - Independent Living Retirement facility

Home Ownership Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity to join our Leasehold and Home Ownership Team. We are committed in providing a customer focused leasehold management service, and process efficiently Right to Buy applications in line with legislation. Birmingham City Council oversees the management of over 6,500 leaseholders and 59,000 Council tenants. We are looking for a dedicated individual who can take responsibility for the effective delivery of the Home Ownership Service. As a Home Ownership Officer, you will be responsible for Home Sales, Services Charges, Major Works consultation and S20, RTB, Arrears, Estate Management, line management, customer enquiries, complaints, and ensure compliance with statutory timescales and legislation. The successful candidate will need to demonstrate a strong track record of effectively managing a variety of tasks whilst maintaining service standards and remaining customer focused. The successful candidate must have strong IT skills, including proficiency in Microsoft Word, Excel and Outlook and possess excellent communication skills, both orally and in writing. The ability to work accurately with data and written communication and possess experience in using and maintaining in-house office systems with a drive to improve operational processes and create efficiencies for the team. The successful candidate will be expected to assist and support the implementation of new or amended working procedures and have knowledge of current RTB legislation and the Landlord and Tenant Act, whilst keeping up to date on legislative changes. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. For any informal enquires please contact: Lia Tomlinson via email on We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Home Ownership Officer

Job summary An exciting opportunity has arisen within Achieve BBST, an integrated drug &amp; alcohol service, specifically within the case management and criminal justice teams based in Bolton. Working with our partner agencies Big Life, Great Places, Early Break, Thomas and Intuitive Recovery Services. The team and our partners bring a passionate belief that recovery can be self-defined.We are looking to invite people who share our passion, commitment, and enthusiasm for personalised care and recovery to apply for the position of Recovery Coordinator. The post holder will be committed to assisting others to make positive and empowering changes to their lives and working with the Multi-Disciplinary Team they will work with service users to initiate and assist in sustaining recovery from drug and/or alcohol dependence and building recovery capital. The successful applicant will work within a team of fellow professionals and carry a caseload of service users with complex and diverse needs. They will be required to work flexibly to meet the changing needs of our services users and be committed to creating a kind and inclusive environment, which allows our staff and service users to flourish. Achieve are committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants will be required to demonstrate understanding of and commitment to best safeguarding practice. Main duties of the job To offer advice, information, advocacy and support to substance misusers accessing or seeking to access the service, and to provide a range of interventions dependent on the needs of the service and the service user. To case manage identified service users with substance misuse problems, keeping them fully informed of the range of services and support available to them and the choices they have. Ensuring that are involved in developing realistic recovery plans and facilitating access to psychosocial interventions and support both within and external to the service. About us Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. Job description Job responsibilities Staff benefits <ul> <li>Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li> <li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li> <li>Excellent pension</li> <li>Cycle to work scheme</li> <li>Salary sacrifice car scheme</li> <li>Wellbeing programme</li> <li>Blue Light Card Discounts</li> </ul>Job description Job responsibilities Staff benefits <ul> <li>Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li> <li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li> <li>Excellent pension</li> <li>Cycle to work scheme</li> <li>Salary sacrifice car scheme</li> <li>Wellbeing programme</li> <li>Blue Light Card Discounts</li> </ul>Person Specification Essential Essential <ul> <li>Experience within substance misuse or social care community setting</li> </ul> Desirable <ul> <li>Experience of working within community substance misuse services.</li> </ul> Essential Essential <ul> <li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li> </ul> Desirable <ul> <li>Effective and coherent oral and written communication skills</li> </ul> Essential Essential <ul> <li>Knowledge of the physical, psychological, and social effects of substance misuse and appropriate interventions</li> </ul> Essential Essential <ul> <li>Ability to handle challenging situations and behave in a professional manner</li> <li>Ability to communicate with a wide range of people including service users, carers, members of the public and other professionals</li> </ul>Person Specification Essential Essential <ul> <li>Experience within substance misuse or social care community setting</li> </ul> Desirable <ul> <li>Experience of working within community substance misuse services.</li> </ul> Essential Essential <ul> <li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li> </ul> Desirable <ul> <li>Effective and coherent oral and written communication skills</li> </ul> Essential Essential <ul> <li>Knowledge of the physical, psychological, and social effects of substance misuse and appropriate interventions</li> </ul> Essential Essential <ul> <li>Ability to handle challenging situations and behave in a professional manner</li> <li>Ability to communicate with a wide range of people including service users, carers, members of the public and other professionals</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Greater Manchester Mental Health NHSFT Address Bolton sites Beacon House, 69-73 Manchester road Bolton Bolton BL2 1ES Employer's website

Do you have experience, or are you looking for a career supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Support Worker to join our growing Independent Living Services Team supporting young people 16-18 under Local Authority Care across Hereford. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. Our services span several areas across Hereford. Due to the locations, successful applicants will need a full UK drivers licence and access to their own vehicle. We are looking for someone to work full-time (37.5 hours per week) on a rota basis, including alternate weekends. Part-time and bank hours are also available. The Role <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Why should you consider this opportunity? <ul><li>Be part of a welcoming and supportive team</li><li>Receive strong support from a management team with decades of experiences</li><li>Enjoy opportunities for career growth</li><li>Work within Ofsted regulated services, delivering bespoke, high quality support</li></ul>Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need! If you have any special access requirements or other support needs throughout the application process (including an interview), please contact us so that we can let you know how we can support you. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer CCP are committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career - choose CCP. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Support Worker (Job ID 981) Hours: Full-time is 37.5 hours a week. Shifts are on a rota basis including some weekends and Sleep shifts. Some part time hours available. Contract: Permanent Location: Various locations across Hereford. Pay: £24,570 per year. Part-time will be pro rata. Bank is £12.60 per hour. Closing Date: 11:59pm 17th June 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Support Worker - Independent Living Services (16-18 year olds)

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Rotherham and surrounding areas. You will provide a high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent The Guinness Partnership on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction Ability to carry out physical tasks within Health &amp; Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours Knowledge of Health &amp; Safety legislation, including COSHH and PPE Full UK driving license. Desirable Qualifications NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent PA1 and PA6 NPTC Certificates If this sounds like you then we'd love to hear from you! If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. Role Profile: EstateAssistant.pdf INDTGP TJTGP REEDTGP

Estate Assistant

Job summary The Accommodation department are looking to recruit a keen and enthusiastic individual to join their small but dynamic team. The post holders key objective will be to maintain a high standard of cleanliness in various accommodation areas on site. Cleaning experience is desirable although full training will be given. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Responsibilities will include general cleaning tasks such as the disposal of refuse, high /low dusting, cleaning sanitary areas, wet mopping etc. Staff uniform and training will be provided. Development opportunities are available for those candidates wishing to pursue a career in the NHS. Working Pattern: 37.5 hours working Monday to Friday 08:00 to 16:00, 35 hours working Monday to Friday 08:00 to 15:00 Interview Date: Week beginning the 23rd June For further information please contact: Steve Broadbent, Support Services Manager <a href="mailto:stephen.broadbent@nhs.net" target="_blank">stephen.broadbent@nhs.net</a> Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Job description Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Responsibilities will include general cleaning tasks such as the disposal of refuse, high /low dusting, cleaning sanitary areas, wet mopping etc. Staff uniform and training will be provided. Development opportunities are available for those candidates wishing to pursue a career in the NHS. Working Pattern: 37.5 hours working Monday to Friday 08:00 to 16:00, 35 hours working Monday to Friday 08:00 to 15:00 Interview Date: Week beginning the 23rd June For further information please contact: Steve Broadbent, Support Services Manager <a href="mailto:stephen.broadbent@nhs.net" target="_blank">stephen.broadbent@nhs.net</a> Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements Essential <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul> Desirable <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul>Person Specification General Requirements Essential <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul> Desirable <ul> <li>See job description text above, and (where applicable) you can download a copy of the full job description</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address Royal Devon and Exeter Hospital Barrack Road Exeter Devon EX2 5DW Employer's website

Accommodation Assistant

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be your responsibility to assist the Senior Asset Manager in stabilising the fund's portfolio, rolling out and managing asset management strategies whilst reporting progress to senior stakeholders. Responsibilities • Quarterly tenant KPI monitoring • Assisting the Senior Asset Manager with all asset management strategies • Ownership of the asset management tracking and reporting process • Securing vacant possession of properties that are occupied by private tenants • Collecting and reporting on tenant oversight data • Rolling property visit programme • Owning the fund's tenancy schedule • Input into preparation of property rectification business plans • Assisting with property triaging according to Atrato triage categories • Working with external property manager and contracts to enact rectification plans Core skills &amp; experience • 5 years+ real estate experience • Experience of residential asset management • Experience in reviewing and executing lease documentation • Ideally experience of working with Housing Associations / Registered Providers

Asset Management Associate - Social Housing

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. CGL Knowsley is an innovative and forward-thinking project with a proven track record of effectively engaging people with complex lives. Our ethos is centred around the principles of harm reduction, providing non-judgmental, fact-based information and advice surrounding drug and alcohol use and the associated risks. Hours: Full-time (37.5 hours per week) Salary: £27,449.53 - £31,529.41 dependent on experience (based on full time hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of alcohol to clients that have disengaged in service and at risk of being discharged from treatment. </li><li>Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate alcohol detox were appropriate.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances and mainly opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Ready to Begin Your Journey with Change Grow Live? Apply today! Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 12/6/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Emma Hind | <a href="mailto:emma.hind@cgl.org.uk" target="_blank">emma.hind@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Project Officer Base office location may vary dependent upon suitable candidate - balance of home and office working £32,244 - £33,941 per year 35 hours per week We have an exciting opportunity for a Project Officer to join our team. You will be responsible for coordinating and supporting the management and implementation of projects across Affordable Housing and Property Services. This job sits within the Business Change and Transformation Team in the Affordable Housing Directorate. Affordable Housing provides a range of affordable homes and support services in England and Scotland, delivering services at a competitive cost to meet the needs of our customers. This includes general needs housing, supported housing, shared ownership, housing for older people and home ownership accommodation. It also provides housing related services including lettings, income management, tenancy management and customer support. The role of Project Officer will include: <ul><li>Supporting development and delivery of programmes and projects </li><li>Providing effective support in managing projects, ensuring the effective collation, reporting and publishing of relevant information both internally and externally, identifying shortfalls and risks and highlighting these as necessary</li><li>Assisting in ensuring that all projects are delivered in line with legislative and regulatory requirements </li><li>Organising meetings and workshops as needed, including taking minutes, preparing papers and maintaining accurate records, in order to deliver an effective service and meet customer and organisational needs</li><li>Contributing to reporting processes on the progress of projects and programmes throughout the project lifecycle, ensuring that feedback is robust and that results are fed into key stakeholders</li><li>Supporting the management and maintenance of relationships with internal and external stakeholders, customers and contractors, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints</li><li>Monitoring of project budgets and expenditure ensuring cost-effective solutions</li><li>Maintaining all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies</li><li>Contributing, as appropriate, to special programmes and projects in support of the Group's values and objectives</li></ul>Skills and experiences: <ul><li>Recent experience of undertaking a similar role </li><li>Some experience working within a housing environment</li><li>Experience coordinating and managing a range of meetings and events</li><li>Experience in analysing and diagnosing problems</li><li>Proven experience of working to deadlines and prioritising work loads</li><li>Some experience of using project management methodologies to support the successful delivery of projects</li><li>Some experience of producing and analysing quality statistical information</li></ul>Why work for us? One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li><li>A pension scheme with matching employer contributions from Sanctuary up to set limits</li><li>Life Assurance</li><li>Employee Volunteering scheme</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£32,244 per annum (rising to £33,941 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 8 June 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you <a href="mailto:-corporate.recruitment@sanctuary.co.uk" target="_blank">-corporate.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Project Officer

The Role Neighbourhood Manager Southwark | Up to £39,178 per annum with an annual performance bonus of £3996 Are you a natural leader with a passion for community and operational excellence? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team in Southwark! As a Neighbourhood Manager, you'll play a pivotal role in ensuring the smooth and effective delivery of our services, keeping local streets safe, clean, and well-managed. Working alongside our management team, you'll oversee operations, build strong relationships within the community, and tackle environmental and parking challenges head-on to create a thriving, harmonious neighbourhood. Why Join Us? <ul> <li>Competitive Salary: Up to £43,174* (£39,178 basic + performance bonus of £3,996)</li> <li>Flexible Schedule: 42 hours per week across 5/7 days, including some evenings and weekends (1 in 3 weekends)</li> <li>Great Time Off: 33 days annual leave (25 days + 8 bank holidays)</li> <li>Career Growth: Ongoing training and development opportunities</li> <li>Meaningful Work: Make a real impact in your local community</li> <li>Exclusive Perks: Employee discount scheme &amp; comprehensive pension plan</li></ul>What You'll Be Doing: <ul> <li>Leading with Impact - Support the Assistant Contract Manager to ensure seamless service delivery and operational excellence.</li> <li>Building Bridges - Engage with Residents' Associations, Councillors, Police, and Business Owners to foster a strong, safe community.</li> <li>Driving Success - Monitor budgets, payroll, and resources to maintain efficiency and cost-effectiveness.</li> <li>Empowering Teams - Manage and mentor a team of supervisors, providing guidance, training, and performance oversight.</li> <li>Making a Difference - Ensure smooth deployment of staff and uphold contract requirements to maintain the integrity of Southwark's public spaces.</li></ul>What We're Looking For: <ul> <li>Leadership &amp; Management Experience - Minimum 3 years leading diverse teams and inspiring performance.</li> <li>Analytical &amp; Organised - Strong commercial acumen with the ability to present to senior management and manage KPIs.</li> <li>Tech-Savvy - Proficiency in MS Office and experience in data collection and analysis.</li> <li>Problem-Solver - Excellent communication skills with a proactive and solutions-focused approach.</li> <li>Licensed Driver - Full, clean UK driving licence required.</li></ul>Join APCOA, where your expertise is valued, your growth is supported, and your impact is felt. If you're ready to take the next step in your career and help make Southwark a better place for businesses and residents alike, we'd love to hear from you! APPLY NOW and be part of something bigger. We are committed to diversity and inclusion, ensuring APCOA is a fair and welcoming place to work-regardless of age, race, gender, or background. Your success is our success!

Neighbourhood Manager

Job Description Homeless Outreach Support Worker Location: Guildford HOST Salary £25,965.41 per annum, (£27,112.48 per annum is achieved after 18 months successful performance in the role) Apply by 06/06/2025 Introduction This is a brilliant and unique opportunity to join our very dynamic and enthusiastic Homeless Outreach Support Team (HOST) in Guildford. Together, we will be able to transform the lives of people who has been affected by the trauma of homelessness in this area. So, we are looking for a person who needs to be resilient, empathetic and with positive attitude to support people to move away from homelessness and settle into the community. What will you do? Our aim is having tailored Support in place for vulnerable people who has been suffering from or at Risk of Homelessness using the Trauma Informed Care principles through the Psychologically Informed Environment model. The Homeless Outreach Worker post holder will be responsible for the delivery of a knowledgeable, creative, and highly personalised support service to people who are rough sleeping or at risk of rough sleeping. You will work flexibly, on your own and as part of the team to support each client, negotiating solutions to access suitable housing and offering opportunities to engage with a range of other services to promote good health and wellbeing and reduce the risk of future homelessness. Riverside are looking to recruit for this post a full time Outreach Worker in Guildford working 37.5 hours per week. Working hours Mon to Fri, shifts are during business core hours of 7am - 6pm with occasional early outreach. Working Pattern: as per rota You will work through challenging barriers, but you will be rewarding when you are knowing that your support is making a difference in people's lives by transforming them into more resilient and independent lives. Job responsibilities <ul> <li>You'll be working from one of our supported services and you'll support a number of different people. </li> <li>Provide a housing related support service to clients who are homeless and are in need of temporary accommodation.</li> <li>Attend meetings within the local partnership focussed on problem solving and information sharing.</li> <li>Feeding back relevant information to the team related to the support of our customers</li> <li>Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.</li> <li>Undertake assertive outreach, visiting known sleep sites, searching for new rough sleepers in response to reports and carrying out regular early morning/late evening checks to maintain an overview of the current rough sleeping situation in Guildford.</li></ul>(This involves walking up hills, flights of stairs and occasionally rough terrain) <ul> <li>Take steps to form positive and supportive relationships with clients from first point of contact, adapting your approach as necessary to maintain good relations for the duration of their time with the service. </li> <li>Carry out assessments of need with sensitivity, asking questions to clarify understanding and listening carefully to find out what is important to your clients. </li> <li>Work with clients to agree next steps and develop a plan to support the client to find the accommodation and other help. The ability to have open and frank discussions with people and manage expectations is essential. </li> <li>Make referrals to a wide range of specialist services e.g. mental health, substance misuse, housing etc. to address the wider needs of the client and do what is needed to help clients maintain engagement. E.g. texting reminders, attending appointments, discussing concerns.</li> <li>Providing ongoing practical help, advice, information, support and encouragement to clients throughout their involvement with the service, keeping in daily contact (or as otherwise agreed) to update on progress.</li> <li>You'll support our customers in a variety of ways. For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.</li> <li>It'll be your job to help boost their confidence and support them on their journey as they rebuild their lives.</li> <li>Through all of this you'll need to keep records of everything, so there is some admin to do. </li></ul>As a minimum requirement you'll need: • An understanding of the challenges, traumas and barriers faced by people at risk of homelessness. • An understanding diverse customers group and vulnerable individual with complex needs. • Team player with a caring, empathetic, flexible approach and a resilient, can-do attitude. • Excellent time management with the ability to prioritise on a daily basis to do your work effectively. • Effective communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Ideally you'll also have: • An understanding of supporting vulnerable people • Knowledge of Psychological or Trauma Informed approaches to support. • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results. • Knowledge of current benefit systems particularly Universal Credit. • Knowledge of processes involve in accessing Rent deposit accommodation and Private rent. • Clean driving licence and access to their own car Does this describe you? You demonstrate an optimistic, flexible and non-judgemental approach and have excellent verbal and written communication skills with individuals from a variety of different backgrounds. You have an understanding of the barriers faced by vulnerable customer groups and experience working with individuals with complex needs as well as from different ethnic and cultural backgrounds. You are experienced in delivering structured support and risk management in a supported environment. You are not only able to work independently and use own initiative but within a multi-disciplinary team. You are proficient in the use of Microsoft Office programmes and comfortable with learning additional company specific systems where required. While by no means compulsory, it would be to your advantage if you have knowledge of the current benefit systems, housing regulations and how these impact locally as well as Trauma Informed Care with psychologically informed approaches to support our customers. Click on the job description linked below to see a full list of our essential requirements. What's in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Pension Scheme • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings • 25 days holiday per year Who are Riverside? We are one of the UK's leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you're thinking of joining us as a Support Worker, we'd love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. Please Note: Riverside are putting in measures to protect candidates and our colleagues from Covid-19. Whilst we are still continuing to recruit for this position and other roles in the organisation we will be implementing virtual interviews. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Homeless Outreach Support Worker

Job Description About the role Following an exciting development in our team, The Guinness Partnership is recruiting a Resident Liaison Officer to join the Building Safety Team covering the northern region. This is a full-time permanent opportunity. This role is agile and requires you to spend time in the Oldham office and onsite, time spent onsite will vary depending on the stage of the projects. You will manage and develop important relationships between customers, colleagues and contractors in the delivery of work managed by the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects, and are fully consulted regarding any requirements before, during and after the work is completed. What we're looking for We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul><li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li><li>Proven experience of providing a proactive and excellent customer service.</li><li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li><li>Good attention to detail and accurate recording for audit purposes.</li><li>Ability to work under pressure and to deadlines.</li><li>Effectively managing budgets and controlling spend.</li><li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li><li>Understanding of social housing legislation and tenancy management.</li><li>Awareness of health &amp; safety legislation and policy.</li><li>Demonstrates the Guinness Behaviours</li></ul>This position will require a basic DBS check which will be paid for by The Guinness Partnership. Please note: You are required to have a full UK driving licence and access to you own vehicle for business use. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. = How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you. The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face-to-face Interviews will take place at the Oldham office from Monday 9th June 2025. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Join Digital Catapult as our new Community Engagement Manager and play a leading role in building, nurturing, and growing the UK's most ambitious digital supply chain innovation community. You'll drive engagement and collaboration across industry, technology, and academia - helping to accelerate the practical application of deep tech solutions nationwide and deliver real-world impact for UK manufacturing and supply chains. This is a contract role due to end on 31/03/2026 WHAT YOU'LL DO (Duties) <ul><li>Develop and implement strategies to grow and strengthen innovation communities, including the flagship Digital Supply Chains Hub (DSCH), working closely with cross-functional teams. </li></ul><ul><li>Manage and moderate both online and in-person communities, ensuring they are valuable, inclusive spaces for collaboration and knowledge sharing. </li></ul><ul><li>Organise and deliver community events - workshops, hackathons, webinars, regional pilots - to drive engagement and foster partnerships. </li></ul><ul><li>Lead the continuous improvement of onboarding processes and member journeys, designing structured feedback loops to capture insights and inform programme enhancements. </li></ul><ul><li>Promote networking, matchmaking, and collaboration opportunities, connecting members to relevant partners, projects, and opportunities. </li></ul><ul><li>Use analytics and data tools to monitor engagement, track KPIs, and generate actionable insights to inform strategy and demonstrate impact. </li></ul>Requirements <ul><li>Proven experience in community management, stakeholder engagement, or innovation programme delivery - ideally within technology, innovation, or digital ecosystems. </li></ul><ul><li>Strong relationship-building skills, with the ability to engage startups, corporates, academia, and funders to support ecosystem growth. </li></ul><ul><li>Experience designing and delivering strategies to engage community members and enhance their experience, both digitally and in-person. </li></ul><ul><li>Skilled in organising and facilitating events, workshops, and collaborative initiatives that drive participation and value. </li></ul><ul><li>Comfortable using data and analytics to inform decision-making and demonstrate impact. </li></ul><ul><li>Passion for technology innovation, with a collaborative approach and a commitment to equality, diversity, and inclusion </li></ul>Application closing date: Wednesday 4th June Benefits <ul> <li>We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations.</li> <li>5% performance related bonus </li> <li>Digital Catapult is a Disability Confident Committed Level 1 Employer.</li> <li>Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year:</li> <li>Double-matched pension up to 10% of your salary;</li> <li>4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance; buying holiday, topping up your pension;</li> <li>E-Vehicle Scheme; Cycle2Work; Tech Scheme; Gym Discounts; Give As you Earn; PerkPal;</li> <li>Life insurance 4x salary;</li> <li>Free to access EAP &amp; Financial Wellbeing advice;</li> <li>Enhanced maternity and paternity leave;</li> <li>Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work;</li> <li>Investment in your ongoing learning and development with us;</li> <li>Company social events throughout the year and free office snacks!</li> </ul>We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared. We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness. We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.

Community Engagement Manager

Job Description <ul> <li>Babergh and Mid Suffolk District Councils - Ipswich, Suffolk IP1 2BX</li> <li>£36,124 - £42,078 per annum (pro rata for part time)</li> <li>Full Time, 37 hours per week</li> <li>Permanent</li></ul>Full time, part time and job share opportunities will be considered. What we are looking for We are looking for two Community Housing Officers to join our team in Housing Management. To be successful, you will share our values, commitment, and motivation to make a difference for our residents, clients, and communities. About the role Join our Housing Management Service as a Community Housing Officer and play a pivotal role in ensuring the effective management of tenancies and communal spaces. We are committed to providing safe, secure, and supportive living environments for all council tenants and leaseholders. The Housing Service has just been transformed and you will have a number of properties you will be fully responsible for, taking pride and ownership for the quality of the neighbourhoods and tenant satisfaction. Key Responsibilities: <ul> <li>manage new lets, tenancy agreements and conduct home visits</li> <li>welcome new tenants and provide necessary information and support</li> <li>ensure communal spaces are safe, clean and action hazards identified</li> <li>maintain compliance with housing regulations and standards</li> <li>support tenants with housing issues and provide advice on housing options</li> <li>investigate anti-social-behaviour and resolve disputes</li> <li>drive up tenant satisfaction by actively listening to concerns and providing timely solutions</li> <li>serve as an ambassador for the organisation, promoting our values</li> <li>collaborate with partner agencies to problem solve, sustain tenancies and create communities.</li></ul>About you We are looking for a professional person with knowledge of housing management, anti-social-behaviour, health and safety for residents and working within local communities. You will need to either hold, be working towards or commit to completing a CIH Level 3 qualification in Housing Management. We are also looking for you to: <ul> <li>demonstrate passion to deliver quality customer and housing services</li> <li>enjoy engaging with residents to receive feedback to drive improvements and enhance customer satisfaction</li> <li>be ambitious to succeed and be proud to represent the council</li> <li>thrive on performance and exceeding personal targets and objectives</li> <li>be flexible to meet service demands and competent when using ICT</li> <li>work collaboratively with colleagues to problem solve</li> <li>have a full driving licence and access to a car to conduct home visits.</li></ul>About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working for us <ul> <li>Great opportunities for learning and development.</li> <li>Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).</li> <li>Competitive Local Government Pension Scheme.</li> <li>Wellbeing Support Program</li> <li>Employee Assist Program</li> <li>Health Care Options</li></ul>For more information, please visit our Employee Benefits page (suffolkjobsdirect,org). Our ways of working: Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. For more information If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Louise Bird on 01449 724968 or Aimi Myhill on 01449 724579. Please read the Job Description and Person Specification.pdf before applying for this job opportunity. Closing date: midday, 12 June 2025. Interview dates: 19 and 24 June 2025. Promoted as FJ (Featured Job) on Suffolk Jobs Direct. When applying, please ensure: <ul> <li>that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.</li> <li>your statement indicates how you meet each of the criteria in the 'Person Profile' section of the Job Description/Person Specification (JDPS).</li></ul>This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. About the Team How to apply Step 1 - read the advert and the Job Description and Person Specification (JD and PS). Step 2 - complete the Supporting Statement template Step 3 - complete the online application and upload your statement. Your statement needs to indicate how you meet the criteria in the 'Person specification ' section of the (JD and PS) Your statement should: <ul> <li>Be no more than 2 sides of A4</li> <li>use the template provided (other formats will not be accepted)</li> <li>be uploaded on your online application, as without this, your interest will not be progressed.</li> </ul>

Community Housing Officer

Full Time and Part Time / 37 &amp; 15 Hours Per Week / Permanent Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll liaise with clients either face-to-face, over the telephone or conduct home visits. You will have to regularly navigate sensitive situations. You'll have a large and complex allocated caseload, where you'll undertake assessments on customers' support needs, especially regarding housing, employment, and financial needs. With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best housing solutions with understanding and care. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Ideally, you'll have worked with homeless people or worked in a similar field, undertaking assessments with people facing difficult and complex situations, and providing support in their time of need. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a> Assessment/interviews will take place week commencing Monday 23rd June 2024

Homelessness Prevention Officer

The Vacancy Could you bring you passion, enthusiasm and appetite to learn to our Service Charge team? If it's a yes, then we have a fantastic opportunity for you. What you'll be doing About you What you'll be doing As a Service Charge Officer, you will take a key role in setting and reconciling service charges for tenant, homeowners and leaseholders living within Hants/Wilts/Surrounding areas. This will involve you handling, analysing and interrogating large amounts of financial data ensuring customers are only charged for what we can legally recover from them. You will do this by liaising with internal colleagues, referring to terms of leases, conveyance agreements and tenancy agreements and working in accordance with current service charge legislation. You'll work with our customers responding to their enquiries on the phone, over email and face to face about their service charges. About you You will be committed to delivering excellent customer service, with the skills to establish, develop and maintain effective working relationships with customers and colleagues. You'll have excellent communication skills, both written and verbal, and have a good eye for detail and accuracy when presenting information. You'll be proficient in the use of IT including the Microsoft Office suite and CRM databases. You'll need to have a flexible approach to meet the needs of our customers, including local and regional travel. You'll need to have a UK driving licence and access to your own vehicle for work purposes. You will be required to undertake a DBS check if successful. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.</li></ul>About Aster Group Now is a really exciting time to join us. We're working towards our vision of everyone has a home. It's a bold statement but one everyone across our business is passionate about. What we do enables better lives. We provide safety and security through a range of housing and services. We will continue to grow so we can maximise our impact. Our strengths are our people and our culture. We believe that work isn't somewhere you go, it's something you do. No two days are the same here, and agile working is the norm rather than the exception. We're on an exciting transformation journey. Our business strategy is clear. Our vision is bold. And what sets us apart is The Aster Way. The Aster Way is not just a set of words. It's a shared understanding of the way we work - creating a fair and inclusive culture. It's a set of straightforward principles that underpin everything we do, every day. From how we lead and learn, to how we collaborate, communicate and innovate, this is how we'll reach our vision - that everyone has a home. Our customers are at the heart of everything we do, so we expect all our colleagues to be motivated and inspired to deliver a positive customer experience. We supply a wide range of housing options in response to the housing crisis, working towards our vision of ensuring everyone has a home. Our not-for-dividend business has roots dating as far back as the mid-1920s when Cecil Homes, (part of Central and Cecil who we merged with in 2022) was formed. We have £2 billion worth of assets and plan to invest £2.5 billion to deliver 12,000 new homes by 2030. We forecast delivering over 1,100 homes during the current financial year (2021/22) across all tenures. The Group reinvests profits from open market sale and shared ownership to support the development of affordable rented homes. We own and maintain over 34,500 homes and employ more than 1,720 people. Our corporate social responsibility commitments set out the additional work our business chooses to do. For more information, visit <a href="http://www.aster.co.uk" target="_blank">www.aster.co.uk</a>. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster Group is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Service Charge Officer

Salary: £28,163 - £30,559 per annum pro rata Grade: G Contract: Permanent Hours: 30 hours per week Location: Fern House, Harrogate Weekend working: No Do you have experience in the housing, homelessness or support sector or do you have the personality and skills to support someone in their time of need? Are you looking for a role that is challenging but offers lots of job satisfaction? As our Homelessness Prevention Support Officer, you will assist staff in the delivery of the housing options and advice service, developing support plans for each client's individually assessed support needs. You will provide tenancy support for clients in temporary and move on accommodation and will liaise with external agencies, client's families and carers as required. What will you bring? This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients with complex support needs. You will also have: <ul> <li>Experience in good customer focus and building good relationships</li> </ul> <ul> <li>Excellent communication skills both verbal and written</li> </ul> <ul> <li>The ability to empower and enable clients to make informed choices</li> </ul> <ul> <li>Be able to work under pressure and manage your time effectively</li> </ul> <ul> <li>The desire to learn </li> </ul>Ideally, we are looking for someone who has experience in housing, homelessness, or the support sector, although this is not essential as full training will be provided. If you would like to learn more about our opportunity, we recommend contacting Tracey Thomas by email <a href="mailto:tracey.thomas@northyorks.gov.uk" target="_blank">tracey.thomas@northyorks.gov.uk</a> prior to applying. We specifically want to know about you and your motivation for applying so please complete the supporting evidence section of the application form, giving details of what your motivation is for applying, what skills you can bring to the role, and how you meet the following criteria: <ul> <li>Good customer focus and building relationships</li> </ul> <ul> <li>Excellent communication skills</li> </ul> <ul> <li>Empowering people and/or clients to make informed choices</li> </ul> <ul> <li>Working under pressure</li> </ul>Key Dates: Closing date: 15 June 2025 Interview date: W/C 24 June 2025 at Fern House, Spa Lane, Harrogate, HG2 7JF Key Documents: Job Description.pdf Total Rewards Brochure.pdf Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Homeless Prevention Support Officer

Housing Enforcement Officer <ul> <li> £38,934 - £42,324 </li> <li> Full Time </li> <li> London Borough of Croydon </li> </ul>Express an interest in this opportunity To carry out inspections of private rented sector dwellings in relation to housing conditions and public health issues and to take informal and/or statutory enforcement action as appropriate. To provide advice to property owners and occupants, builders, internal colleagues and external agencies on housing and public health issues. Closing date: 9th June at 23:59 Summary of role • To investigate service demands relating to poor housing conditions, statutory nuisance, pest control, drainage and filthy premises in the private sector and take appropriate action as necessary to resolve the complaint. • To act as case officer in applying for warrants to enter premises by force if necessary. • To act under the guidance of an environmental health officer or team manager in the preparation of prosecution cases. • To carry out site inspections relating to the identification of hazards prosecution cases. • To carry out inspections &amp; surveys of drainage systems, produce accurate drawings and specifications for remedial work to take necessary action, including service of legal • To carry out duties relating to the licensing of HMOs and single family dwellings • To deal with the demolition of buildings. Essential Knowledge Required for this post • Relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field. • A thorough understanding and application of the wide range of legislation relating to Housing, Public Health, Drainage and Pests, including codes of practice, local and national guidance. • Understanding of and ability to apply the Housing Health and Safety Rating System. • Knowledge and understanding of the departmental enforcement policy. • Understanding of Court procedures to give expert evidence for prosecutions, appeals &amp; recovery of costs. • Able to process &amp; make personal Court application for warrant to enter premises, by force as necessary. • Must be able to provide and use a car for work purposes Express an interest in this opportunity To apply for this position please enter your email address via the link below: Housing Enforcement Officer | Croydon Works PLEASE NOTE: APPLICATIONS FOR THE ROLE SHOULD BE MADE VIA THE ABOVE ONLINE LINK AND NOT VIA THE ONLINE APPLICATION PROCESS. ANY APPLICATIONS RECEIVED THIS WAY WILL NOT BE ACTIONED.

Housing Enforcement Officer

Housing Manager Harrow, North London Permanent, Full Time (37.5 hpw) Pay circa £34,000 per annum and great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in Amanda and Tim's awesome housing team in Northwest London, covering areas across Brent, Harrow, Harringay, Enfield and Tower Hamlets. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager: <ul> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul> <li> A "can do" positive attitude, you're proactive and well organised, able to work on your initiative. </li> <li> A real passion for delivering excellent customer service and a genuine desire to help your customers. </li> <li> Confidence working collaboratively with colleagues in other parts of the business and external partners </li> <li> An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers! </li> <li> The ability to use technology to navigate our systems and update customer records </li> <li> An appreciation that this is a role where you'll spend much of your time lone working in our local estates where access to a vehicle for business use is a must. </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. Our team You'll join Amanda and Tim's team, we're super passionate about what we do! We are a newly formed team and we're really proud of the work we do in our communities to help our customers sustain their tenancies. We're a supportive bunch and like to meet up regularly in our office in Harrow for team catch-ups and a regular office day. Job details <ul> <li> This is a hybrid role and in an average week, you'll be expected to split your time working from the nearest local office, as well as out in our communities in Northwest London and working remotely from home. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

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